Ashley Outlet Raleigh, NC (Pleasant Valley Promenade)

What came to my house was not the product they sold me but another product. The foundation they showed me contained a board but what came to my house was only iron and fabric. Also, the surface of the dresser that came was rough and looked used. When I ran my hands over its surface, it was not smooth but as if granulated sugar was stuck to it. They delivered it to my house exactly like that. I don't understand why they didn't check it at the factory. When I told these complaints to the manager at the branch, he was playing solitaire instead of dealing with me.

Wayne was so helpful! He gave us the right amount of attention where we didn’t feel pressured but felt supported. Answered all of our questions and was friendly and humorous.

Wayne was incredible!! He helped us select the right couch for our home, and even added an ottoman, delivery, and warranty for a great price. We will be shopping here from now on!

We had a great experience at Ashley HomeStore outlet. My boyfriend and I came in looking for a bigger sofa for our new apartment. Robert greeted us right away and was very helpful and provided great information about the sofas we were looking for. He got us set up very easily, explained everything very thoroughly and just made the process overall enjoyable. We are so excited for our new sofa sectional :)

Laura was quick to help/and answer any questions I had.

Wayne was super helpful and friendly!

The customer service here was fantastic. Sales associate Joe and Stephen was a great help in my visit, supplied excellent help and provided multiple options that would best suit my home. 10 out of 10.

Robert was super helpful! Easy to talk to, and we didn't feel pressured by him or like he was hovering. He gaves us the space to make our decision but was around to give us the help we needed when we needed it! The young lady who was a manager was also super bubbly and had a great presence. Overall we just felt very welcomed and I'm glad we chose to go here and get our couch! (Super comfy and GREAT price for what we got by the way!) Thank you guys!

Awesome experience!! Dakari was excellent to work with.

I worked with Jon during the store's Back Friday Sales event. Jon was very patient, knowledgeable and helped to assist me with getting a great deal on some lovely furniture. I am still new to the Raleigh area and I can definitely say Jon and his team of experts handle me with care and I am very appreciative for his service. If you're looking for, new furniture, please check out Ashley's outlet in Raleigh.

Amazing Experience! This was my first time buying furniture and from the time my boyfriend and I walked in Chole was eager to help us. We were purchasing a mattress for our new apartment. Demi was also a big help in finalizing the purchase. Her personality was warm and friendly and it made me want to come back and shop for more furniture! Demi was able to get us a fresh mattress from the box instead of the display which really made me happy and valued. The mattress was so comfortable and it help us have a great night sleep. Thank you to the team there. We will definitely shop there again!

The experience here was great. Great service, great furniture and great prices. Joseph was especially helpful. Thank you so much for helping me furnish the living area in my new place. 🙌🏾

Robert was amazing and very patient. Thank you for working with us and finding the best deal.

Jon was excellent he was very professional I recommend him to be a top salesman his character was unbelievable great guy this guy is the best.

This was a great experience. Dakari was our salesperson and he was very helpful and knowledgeable. He took extra time to help us make sure the furniture was a good fit and even moved tables around so we could find the best match to the sofa. I would definitely shop there again.

The staff is superb!! Slightly inattentive initially, but once you engage them, they were extremely helpful. BUT Ashley... those prices were crazy for this to be an outlet location AND it was their Black Friday prices. I selected a chair ($999) and sofa ($599). The total came to $2100 BEFORE he added the protection plan. Needless to say, the math didn't math, and I left.

Robert was the right balance of helpful while also leaving us be to make decisions on our own. He made not very comfortable and also got us the best pricing by far.

We had a great experience buying our new couch, largely thanks to Robert. He was incredibly helpful and answered all of our questions without ever being pushy like other salespeople can be. Robert made the whole process easy and enjoyable, and now we’re excited for our couch to arrive!

Our Salesman Robert was wonderful throughout the entire process. Robert was helpful and not pushy and we recommend him 100%. He is an asset to your store. Thank you Ashley Outlet for the great service. We also Love our new sofa!

Came into this store to purchase a dining table. Demi, the General Manager, was so kind and helpful that I ended up with 8 pieces of wall art, and all the i formation I need to purchase a complete bedroom set and the dining table with chairs. Demi was awesome and extremely professional! I highly recommend this store and definitely ask for Demi!!

Jon was very helpful and allowed us to measure, move furniture around, and go back in forth until we found what we wanted. In and out in 23 min

Jon was incredibly helpful and efficient!! We will be back!!

Joseph was very helpful, got me a good deal!!

Laura was amazing. Fun, patient, informative, answered all our obnoxious questions, and handled a crazy situation with a drugged out customer. We walked away buying a beautiful comfy couch and will definitely come back to her for the leather recliner when funds allow. Great experience.

We had an awesome experience recently at the Ashley furniture outlet! We went to purchase a new dining room set and we were greeted by Joseph who was so helpful and accommodating! He really got a feel for what we were looking for and helped us find just the right set! Great experience!

Joseph was immediately ready to greet us when we walked through the door and helped us find our couch. He was very professional and friendly, Knowledgeable and professional

Jon was very helpful in picking out my couch, explaining the options, and getting everything finalized. It was a very easy and stress free process

Got our sectional and bedroom furniture here. Big discount for good quality.

Joseph was super helpful and answered all my questions regarding the sofas I was looking for! He was friendly and patient! It has been a great experience shopping here!

I had a great experience here! Robert helped me find all my apartment furniture and was super kind and helpful!

My boyfriend just purchased a recliner here, Jose was helpful informative and low pressure! Gave us a discount for coming back later the same day! Also helped us a wrap it! Great experience overall!! Thanks Jose!

Gave me the online price and Robert was very helpful.

Was only in the parking lot, so I am giving it 3 for the great parking lot. I bet inside is fabulous. I may never know. We will always have the parking lot. Don't forget the loooooottttt. K. Bye

Shout out to Jon who assisted me!

Joe was fantastic! He was straightforward and upfront about everything we needed. I highly recommend him for all your furniture needs!

Joe is awesome !!! Please ask for him !!! He will NOT DISAPPOINT!!!

Rob was very helpful with finding fire place entertainment center on-line for me. He saw it was on sale and I got the discount on my purchase/lease. Thanks so much.

Laura and Demi were so helpful while my husband and I purchased a beautiful couch for our new home! Laura asked us what we were looking for and directed us to the perfect couch for us.

New GM, Demi, is incredible! Go see her to get the best experience!

Dakari helped us out and he was amazing!! We went in there looking for a certain recliner set, but he helped us find a couch sectional that was not only cheaper, but also fit our needs better. He was polite, easy to talk to, and very informative. 10/10, would reccomend.

Dakari helped us out so much trying to find the perfect sectional.

I always have a great experience!

Joe was great. So nice and helpful. Thank you Joeseph

Jon showed so much patience and knowledge helping me with my purchase. He made the experience very easy!

Jon was awesome and made everything with my purchase a breeze!!!

Jon was patient with us in our shopping for a move to a local senior retirement community. And, my thanks to him for his non-pressure sales approach. DESERVES MORE THAN 5 STARS.

Jon was knowledgeable, personable, and helpful. He made it so easy. It was a pleasure working with him.

Chloe made shopping for furniture a memorable experience. She simply did everything possible to help me get the furniture that I needed for a very special occasion. She called me and sent me texts to keep me updated.; I felt like I was a family member. She and Robert are quite a team. Thank you for the shopping experience - much appreciated! Joseph another of Ashley Outlet's notable employee went the extra, extra mile to help me get the furniture properly assembled in time for the occasion. Unbelievable, the effort that he made to make sure that I was a satisfied and happy customer. Thank you so much!

Had a great experience with Joe who navigated me through my new furniture selections with very professional, polite, and helpful customer service

Just now moving into a new apartment and Joe helped my wife and I get set up with a new bedroom collection and took care of us great! Amazing service and personality. Will return for our next pieces of furniture.

Joe was a very good salesman, he was motivated to show us the furniture we needed to buy. He also offered us an excellent discount and was patient.

The in-store experience was great. Both gentlemen that I worked with were very helpful explaining features of the furniture and as I paid in full, it was a quick purchase. I scheduled delivery for about 2 weeks out so I can't speak to that just yet.

Joseph Orosz was our salesman and was extremely helpful

Great service, Demi and Alexis answered all my questions

Chloe was very professional from the minute I walked through the door of Ashley's Outlet. I explained to her exactly what I was looking for and she showed me lots of options.I am very happy about the sleeper sofa I bought. However, I was very disappointed that it wasn't in either of their warehouses. Chole assured me that she would do everything in her power to get my new sleeper sofa to me as quick as possible. This is a follow-up on the sleeper sofa that I purchased September, Labor Day 2024waI was told that my sofa wasn't in their warehouse and they wasn't sure if I would receive it within a 2-3 week period. I have family coming for Thanksgiving and needed a sleeper sofa. We are a few weeks from Thanksgiving and I received a call that my sofa was no longer being built. I was told to come in and someone would be available to give me a refund. Unfortunately, when I drove there yesterday no one was qualified to refund me for the sofa. On top of that I was interrogated by Joe when I explained to him that the sofa I paid for was no longer being built. The nice lady that Chole that helped me with the sofa and who 's name is on my contract was there and he still refused to listen. When I asked him to give me back my contract he threw it on the counter and walked off. He was rude, arrogant and extremely cocky. He sound like he was sick because he was very hoarse. But, he should have stayed home with his nasty altitude. Needless to say I didn't receive my refund and I have to wait until Demi come back to work so that she can process my refund. Very disappointed!

This is my 2nd time shopping at this location. I must admit it was another great shopping experience. I walked in and Joe greeted me with a smile and introduced himself. I love how they allow you to browse without following you around like most furniture stores do. Demi was amazing, very sweet and we laughed a lot. I was in out quickly. Thanks Joe & Demi for making my shopping experience pleasant. .

Amazing, kind, and friendly service. Bought all the furniture for our new home here. Great selection and financing options. Worked with José and he was very helpful and patient with us.

Dakari and Demi were awesome! They helped me find the perfect rug for my new home 😊

Amazing staff and plenty of beautiful sectional options. I’m eager to get my sectional delivered!

Joseph was great! Thanks for the help and the sale :)

Came in just to browse and found a piece that we really liked. Gregory was eager to help and made the entire purchase seamless. Would highly recommend!

Joe was great, helped me with picking the right set and get best price

We went to Ashley for a new sectional for our living room after having narrowed it down online to two options that fit our needs. Dakari welcomed us into the store, pointed us in the direction of what we were looking for, then let us explore amongst ourselves. When we were ready for questions/help, Dakari was very helpful and very knowledgeable about the products and materials used in the construction of the sectionals that we were considering. He was very informative without being too pushy and helped us make a decision that was best for our needs and budget. He gave us his personal contact in case of any questions, needs, or troubles. Highly recommend working with Dakari!

Dakari was great! Very knowledgeable of the products he is selling. He gave us time to view the furniture and then helped us with our decision upon our request. No pushy sales technique at all. He was kind enough to lay out multiple options and let us decide what we wanted to do. The entire process was smooth and stress free.

Dakari was really helpful when buying sofa

Jon was a awesome sales person. Would buy from him again.

Very pleasant, not pushy, answered all my questions, perfect!

Jon was very helpful And really gave us the time to make our selection

Walked in and was greeted and assisted by Jon who was both knowledgeable and extremely polite he was able to get me a great deal and saved money on the couch set I was looking for, extremely pleased with my experience and highly recommend both Ashley’s and recommend asking for Jon.

Joe was perfect!

Such an easy experience coming to the Ashley store outlet. Laura was the one that helped me and she made everything simple. I absolutely love my new couch!!!

Stopped in on a whim and came out with both a living room and bedroom set. Joseph was our salesperson and he was AWESOME!!!

Robert was very professional and extremely helpful. Thank for you everything again!

Joe was a great help!

Jon was great to work with, super friendly and professional, willing to go extra mile to give the best service.

Jon helped me find what I was looking for, and price-matched the furniture to be the same price as ordering online. He was kind, knowledgeable, and helpful.

He was helpful and a pleasure

Joe was very helpful and a pleasure to work with

Great people, very knowledgeable of their products and super helpful! Laura was very personable and easy to talk with. Overall a great experience and would definitely return to buy more furniture at this home store.

Jon was very helpful while looking for a new couch that would fit our specific floor layout and measurements. He completed multiple quotes to ensure we had all the numbers to make the best decision. Highly recommend!

Excellent quality and service. Robert Barker was an excellent representative. He took the time to help me get all the furniture I needed and then helped price quote everything. Demi was an excellent front desk staff. They were all easygoing and great to work with! Big thanks!

Jose is the best and deserves a raise.

UPDATE: WARNING- Never leave a review until you actually receive your Order! I didn’t receive furniture, no one at this store would assist, manager will not call you back after leaving 3 messages, Wayne will hang up when you try to call him 4 days after the promised delivery date because he’s trying to ‘sell’ to someone else. They gave me the incorrect smaller product to walk out with, horrible experience! First review on date of order: Wayne is the best. Extremely helpful, knowledgeable and was patient with me as I was deciding on which pieces to purchase. Thanks Wayne!

If i could give less start, I would! I bought a sofa here and told the sale reps that I don't need warranty. He pushed me to get the warranty stating that it was given to me for free. He said it was free. I was in a hurry to go so I didn't check the receipt and the final price. But when I finally look at the receipt a couple months later, he charged me everything, including the warranty. It is such a SCAM! DON'T GO HERE

Updating my review because José needs customer service coaching. The furniture isn’t worth the hassle. I canceled my order.

Dakari was super helpful! I went into the store looking for something specific that was sadly discontinued. Dakari hopped online and found it available for us and even had it delivered next day. Great service!!

Amazing experience shopping at Ashley! Chloe was very nice and helped us through the process.

Great customer service and products

Wow, our shopping experience with Laura was a breeze! She was not pushy and answered any questions we had. Everything was explained and the pricing is clear. Find Laura if you want a seamless shopping experience.

Great experience highly recommended very personable all in all great experience

I was helped by a guy named Jon and he gave me the best customer service. He even helped me put my furniture in my box truck when I picked it up.

Great experience at this location. Dakari was friendly and very helpful!! 10/10

Great selection and very good prices ! I highly recommend Joe Orosz as your sales associate.

Dakari was really helpful and knowledgeable with our purchase!

Joe, was very awesome 👌🏾 I wish I could give him a 6 stars 🌟

We had an exceptional experience here! Wayne was extremely helpful and friendly in helping us choose our new furniture. We will definitely come back to this store again!

Went here tonight just to browse. Robert greeted us and didn’t hover, which I appreciate. He did check in on us when we were looking at mattresses. He was super helpful and put up with our indecisiveness like a champ. This store is super chill compared to the regular store and the service with Robert was top notch!

Dakari was very nice and helpful!

Jose Zendejas was our sales consultant. He wasn't pushy at all, but so nice, friendly & courteous. My husband & I just like to look around the showroom first, before we talk with the consultants. We just happened to find the coffee and end tables set for our living room that we absolutely loved. We were actually just looking for a console table. We sat down and he took the time to help us find what we were really looking for in a console table for our front entry hall. There was one on the floor at the Ashley store just down the street that might be a possibility. He suggested we go look at it, and if we liked it, we could order it along with the living room set at the outlet price. We loved it. We even loved the rug they had with the coffee table set. We bought that to. We had such a great experience. I would definitely do business with them again! Ask for Jose.

Great experience with Joseph. Many thanks

We stopped by Ashley to look at couches and barstools. Jon assisted us with both. He was friendly and helpful and even carried our barstools to the car. 😄

Wayne was great and very helpful!

Awesome store. Awesome deals. You need go check them out. The manager Demi is the best.

Dakari was amazing he not only helped us find what we were looking for but even price matched online and then he got all three of our items sent for the same day!

Very good service

Joseph was great. He made it easy and was not pushy at all. We purchased the Lindyn Sectional. It’s a perfect blend of contemporary and comfortable. I’ll do a follow up review once delivered.

Robert was awesome and helpful! Helped us find a couch we love and gave us a great deal!

Leanne at Ashley HomeStore in Raleigh provided exceptional service. She attentively listened to my needs and maintained a perfect balance of being available without being pushy. Unlike many experiences at furniture stores, where salespeople can be overly aggressive, Leanne simply greeted me to let me know she was available for any questions, then gave me the space to make my decision on a new living room set. Once I was ready, she efficiently assisted with completing the sale.

Wonderful place easy to get to. Jon was a wonderful salesperson and helped me pick out what would work perfectly for my space

John was great

The couch options were a wide range and great prices. The team was helpful and available. When checking out, another sales representative asked my NOT pregnant girlfriend “is the baby hungry?”

Great experience. Friendly staff

Joseph was super helpful getting us the best price and the best pieces for our home. Very enthusiastic and knowledgeable. This was our first family experience at Ashley and he was an EXCEPTIONAL part of our fantastic experience!!

Dakari was very helpful in helping me select what i need.

Dakari made the process of getting a sofa so easy and got us a great deal on a protection plan!

Jon had excellent customer service and helped with options that best suited are need.

We had an absolutely fantastic experience at this location, Jon was very helpful and knowledgeable! Shopping for furniture can be a bit of a hassle dealing with pushy salespeople and not feeling like you’re getting the best deal but Jon was available for any questions we had while shopping without being overbearing. We saw this fantastic set of furniture (green set pictured with end tables and coffee table) and ended up purchasing it! Jon made the process really smooth, explained everything in detail and was even able to get us a discount. There is an impressive warranty available upon purchase, which we included as it definitely added peace of mind. The store had a great selection of furniture and their prices were remarkable. 10/10 would highly recommend that you come here if you’re hunting for furniture at a great price, be sure to ask for Jon!

Robert is very knowledgeable and easy to work with. He helped me to find the right piece of furniture for my space. Definitely recommend him!

Very pleased with my shopping experience due to Dakari’s professionalism. He was able to quickly answer all of my questions and direct me to exactly what I was looking for.

Dakari nos antendio muy bien me encantó que espresa muy bien y sabe lo q esta haciendo les recomiendo q pregunten por el

Ask for Robert. Excellent service!

Robert was great help! Answered all of our questions.

Wayne was awesome! He helped us throughout the whole sale process. Thank you Wayne!

I had a wonderful experience at this location. I worked with John. He was extremely helpful and knowledgeable.

Jon was AMAZING!

Jon was so helpful! I explained how I was looking for a couch, but the door way to my apartment is difficult to fit large furniture through. He walked me through different options and we found the perfect love seat and ottoman. Jon helped me figure out delivery options as well! Highly recommend their team to help you with your furniture needs!

Clear prices, easy pressure free shopping

Robert was great to deal with and got us a great deal on our table and chairs

We were looking for a couch for our new home and Joesph was able to find the perfect fit!

Jon was a fantastic sales associate and give me all the information to make an informed decision. Thank you.

I visited with my mom today and was helped by Jon Hedges. I’m very indecisive and have been a little overwhelmed with my move, but he was pretty good at knowing when to give my mom and I some time to talk about decisions. I ended up buying a sofa later in the day (after we had gone home) and he was easy to get in touch with. He helped us order it and schedule delivery. Very nice but didn’t literally follow behind us the entire time.

Wayne was wonderful to work with. Great customer service and super knowledgeable.

Jon is the best, great customer service, awesome communication skills, very patient overall great experience

Jon was very helpful. Good customer service!

Joe Orosz was excellent!

Joe was great!

Dakari was very helpful in getting a great dresser set!

Chloe did an amazing job! She paid close attention to details and insured that we were very satisfied with our purchase. We will continue doing business with this company!

My daughter and I visited Ashley Furniture Outlet in search of a sectional or sofa with chaise. We were greeted by Chloe who was friendly and courteous. She introduced herself and asked for our names and what brought us in. After telling Chloe what we were looking for, she gave us the space to browse the showroom. We were impressed with the samples in the showroom. Chloe checked in, but wasn’t pushy at all. She pointed out an area we hadn’t explored and said there was a sofa that was a popular purchase. It happened to be the perfect option for my daughter. She ended up purchasing a sofa and chair and excited that it could be delivered by the end of the month. Chloe was great to work with! We also observed how well the team works together as Chloe needed some assistance from Ty to complete the transaction. All the staff were friendly. The team works well together, and they seem to have created a family in the store. It was a a great experience! We highly recommend visiting Ashley Furniture Outlet. Ask for Chloe, but I don’t think you can go wrong with any member of their team.

Robert was super helpful answering questions about our new recliner and through the purchase process! Great service

We went to the outlet with one couch in mind and Jon did a great job at showing us an even better fit for our home! Jon was very helpful and knowledgeable about couches and worked hard to get us a great deal!

Joshua was a great help at finding me a new bed sure in budget with delivery and set up. Used them for my coffee table as well. Great facility overall

Great staff! Let us look. Once we saw what we liked they gave recommendations on what else to look at. Recommendation was exactly what we wanted. Will shop here again.

Jon was attentive, knowledgeable, and very responsive. He helped me find my new dining room chairs.

Chloe was fantastic to work with! Brought us to a better couch than we were going to get for an even better deal. Great store, definitely a hidden gem!

Laura was so helpful and I can’t wait to enjoy the couch!

Laura was great and I’m so happy with my new purchase!

I looked at 5 stores for a chest of drawers and Ashley Discount had exactly what I needed at a fabulous price. Joe was great!

We had a great experience with Joe. He provided great customer service, allowed us to shop but also attentive and responsive when we needed assistance. We were able to get a new living room set at the price point that best suited our budget. Thanks again for all your assistance!!

Wayne and Jon was amazing and efficient, I was able to get exactly what I needed

Joseph was very helpful and we found exactly what we were looking for. Thanks!

I highly recommend buying furniture at the Ashley Outlet store with the seller Robert. The service was excellence and the furniture is of great quality.

Great experince shopping at Ashley’s Robert was knowledgeable on products and not pushy at all. Allowing me to try out all my options before deciding!

Laura was extremely helpful with our purchase today! She was super kind and was able to get us exactly what we were looking for. Thank you Laura!

We came in looking for a sofa, the people here were nice and got us a good deal.

We recently had the pleasure of working with Jon at Ashley, and we couldn't be more pleased with the experience. From the moment we walked in, Jon was incredibly attentive and helpful. He assisted us in selecting the perfect furniture for our home, taking the time to understand our needs and preferences. His expertise and patience made the process smooth and enjoyable. Jon went above and beyond by helping with all the heavy lifting and ensuring everything was set up perfectly. His dedication to customer satisfaction is truly commendable. If you're looking for high-quality furniture and exceptional service, I highly recommend visiting Ashley and asking for Jon. He'll make sure you find exactly what you're looking for!

Our purchase was fast and efficient thanks to, Dakari!

We recently worked with Jon to resolve an issue we had with our couch. He provided impeccable customer service throughout the resolution process and followed up to ensure our customer satisfaction. He definitely understands the concept of what it takes to create customer loyalty. Thanks Jon! You are the best!

Robert helped us find the best recycler sofa and he answered all our questions. I would highly recommend.

Dakari was so incredibly helpful today. My partner and I came in for our first time to buy a couch and he made everything so easy and gave us great advice on finding the best quality within our budget. Go see him!!!

Store was awesome. Great selection at a even better price!

Dakari is amazing. I highly recommend working with him.

Nice furniture and good sale items

Robert is really the great “DEAL “, he was very kind and professional!!! Thank you so much!!

Robert helped us with our purchases. He worked with us to select furniture that suited us.He went out of his way to accommodate our needs and in moving ahead our delivery date. He kept in touch with us after our purchase to let us know about our delivery Great customer service

Robert and Jose at the store were wonderful with my purchase! This is the second time I have been to this store and I highly recommend!

I went to check our a couch I saw online and couldn't find it so the staff took the time to help me find it and I also found a desk I liked. They gave me a break on the cost since I needed it delivered and was impressed with the care and attention I was given. There was no pressure sales and I left feeling good. I definitely recommend shopping there

Excellent prices!! helpful, very kind recommended 100%

Robert was very helpful

Go see Wayne, he was awesome. Very professional and showed me exactly what I needed

Had best customer service at the Raleigh Ashley Outlet! I was looking for a certain Ashley mattress that I like. Sold out at several stores. When I called the Ashley Outlet, Joseph took the time to look up the item number and also searched the storage room at his store. He was so helpful and courteous throughout the entire process. Will definitely be shopping here again and will recommend to friends and family.

Jose was really helpful while we were in there purchasing our couch. He got us a good deal and we definitely recommend going to him when purchasing from Ashley HomeStore Outlet.

thanks jose for the best service

Jose was the best

We had a very good experience at Ashley Outlet Store here in Raleigh. We were cordially greeted at the door by Laura. We looked and tried every couch and chair in the place…it was fun. Finally we sat down with Laura and I had several questions about the sofa and chair we did pick out. She knows her product well and that was so helpful. Laura took the order and set up our delivery. 🚚 and in about 10 days we will be enjoying our new furniture. I highly recommend Ashley Furniture Outlet. Ask for Laura, she is a great lady to work with!

I had a great experience at this place! I needed furniture for my new house and had been to Rooms To Go and Big Lots, but this had the best options for couches more resistant to cat scratches. Kila was very helpful and knew exactly what to look for. The prices were quite reasonable as well. Highly recommend!

Joseph was great with helping me find my bed plus mattress set. It was delivered on time and looks amazing 👏

Jose was great! Gave us a good deal!

Dakari helped me and my husband order the rest of the furniture to go with our bedroom set and made our experience super quick and easy.

Visited the Glenwood Avenue store on 6/13/24 and worked with Robert to make several purchases. He was great, patient, and gave us awesome customer service! Thanks Robert!

IF I COULD GIVE LESS THAN ONE STAR I WOULD BUY A DOUBLE BED AS A CHILD I WOULD TAKE THE MATTRESS AT THE END I WOULD NOT TAKE IT AND THEY LOADED THE FULL MONEY OF THE TWO THINGS TO MY CARD THEY GIVE ME A SHEET WHERE IT SAYS THEY WILL RETURN THE LECTURE MORE THAN A WEEK I CALL MY BANK AND THEY NEVER MADE ANY XANCRLACION OF THE MATTRESS I GO TO THE STORE TO MAKE THE CLAIM THEY GET ANNOYED ÑOR ONE DEMAND THEIR MONEY FOR BACK THEY MAKE THE FOOLS THAT HAS TO DO IT FINANCE AND EVEN MORE THE SELLER WITH WHOM I MADE THAT ORDER THAT IS, JOE TELLS ME SHAMELESSLY THAT NOTHING COMES OUT IN THE SYSTEM AND I SHOW HIM THE EMAIL OF THE ORDER THAT I NOW HAVE TO WAIT AND THAT THEY ARRIVE THE MANAGUER THE NEXT DAY TO MAKE THE TRANSACTION TOTAL SHAME I DO NOT RECOMMEND THEM.

I rate this store @5 Stars because they took care of me and my needs exceptionally well .! I am so grateful to my Sales Representative Kloie who went above and beyond to make sure that I was comfortable while in the store .She explained everything in detail and assured that I was happy with my decision . Thank you all at this store for your Excellent Customer Service !!

My experience was fabulous. Dakari was a great consultant. I was sold an amazing couch, mattress and pillow. At a reasonable price I will definitely be coming back. I ended going back weeks later and Robert helped out that time around and he was extraordinary as well I end up getting a dinning room table, a really cute coffee table, and an ottoman. I can’t wait for it to get delivered.

Upon walking in, We were greeted with friendly faces and wonderful smiles. Jorge was super nice and immediately jumped to help us The process was so easy and he made sure to get us the best possible price for the couch of my dreams!! We could not be happier with our visit and his service was the highlight of the entire trip! He made it a wonderful experience and we hope to have another great time just like this whenever we need to buy furniture for our home!!

Chloe was great Ty was great too

I stopped by with the intention of just looking around, but when I saw this couch, i knew I needed it for my space. I was helped by Robert, who was super nice and helped me find some things that would go great with my new place. I ended up purchasing the sofa and a console table. Can’t wait for them to be delivered. If you happen to find Robert while you’re there, he’s the man!

Go see Marleen!

Great customer service and assistance. Dakari was extremely helpful and made sure we had everything we needed to get our furniture for our new home.

Joe provided amazing customer service and was very informative and helpful with my purchase

My wife and made a furniture purchase last week and had a wonderful experience. Our sales representative Dakari made our purchase easy and fast. He was helpful and patience with us throughout the whole process. We'll definitely be coming back again in the future.

Marleen provided expert and efficient service. Came in for a quick look at what they had in stock and left with a new sofa! Thanks Marleen!

Jose was very helpful with picking out and purchasing our couch! Very quick and easy!

Marleen was fabulous.

Thank you, Kila for pleasant experience buying sectional furniture.

Thanks a lot Kila for great experience with Ashley homestore

Marleen was extremely helpful and patient. Helped me a ton with this being my first experience ever shopping for furniture.

Joe and Robert were very friendly and helpful. I’d definitely recommend!

From the moment we walked in the store we were met with a friendly attitude and great service. Chloe was helpful without being pushy. She didn’t follow us around; but made herself available. I felt so comfortable and like I could take as long as I needed. We ended up purchasing 2 items, and Ty the manager was super helpful in answering questions and completing the purchase. The prices were the best out of many other stores we visited. Thanks Chloe, Ty, and Ashley!

I have not purchased much furniture myself, but this was WORLDS better than any experience I have ever had. Nobody following you around and breathing down your neck. Joe got us a great deal and was honestly so nice about the entire transaction. 10/10 would recommend

Jose did a great job, no pressure. We got what we wanted at a great price!

Had lots of help in finding what I needed and was taken cared of immediately. Great service!

Marleen took great care of us! We can’t wait until our new furniture arrives!

My husband and I had a great experience purchasing furniture for our new home! Marleen provided great customer service and helped us picked out our furniture. She’s very knowledgeable and provided great care for my husband and I.

Marleen was awesome!!! We had a seamless experience and enjoyed our shopping experience with her.

Cloe and a few other staff members helped me narrow down my choices when I came to the outlet in search of a sofa. They are knowledgeable and easy to talk to about the merchandise. Thanks, I love my sofa.

Excellent customer service! Marleen was amazing and a delight !! She guided us with proficiency! We are Thankful for her services! 5 stars!

Visited this store and was greeted by an energetic and hard working professional. Marlene explained all details about the items I was interested in. Will visit store again soon.

We were in search of a loveseat recliner for my postpartum care/ man cave! Leann helped us fine a perfect match and in our budget. She was kind and patient! We appreciate her and enjoyed doing business at Ashley. CW

Joseph at the Ashley Outlet was outstanding - the selection wad great and the customer service was excellent!

Jorge was great! He was very down-to-earth, knowledgeable and didn’t pressure us! Probably one of the best sales associates I’ve talked to ever

Leann was amazing!! She was very attentive and detailed every step of the way! Thank you Leann!!

Leann was super helpful and patient as we found the couch of ours dreams! She even remembered us from last time when we found a great night stand. Cant wait to come back to Leann for all our furniture needs!

Found the most comfy and cute sleeper couch! Marleen was so helpful and she assisted me with my search for a dresser as well.

My experience was amazing! Leeann was very professional, Customer Service was amazing as well. I look forward to working with her again 😊

(Translated by Google) Very good assortment of merchandise for the home and at a low cost, the service from the team is excellent, they speak English and Spanish. The delivery of the merchandise is fast compared to other stores. (Original) Muy buen surtido de mercancía para el hogar y a un bajo costo, la atención por parte del equipo es excelente hablan inglés y español. La entrega de la mercancía es rápida a comparación de otras tiendas.

Ashley HomeStome Outlet was great from the moment we walked in the store!! Clotilde R. Was so helpful and welcoming!! She did not pressure you to buy!! Also , want to give a shout out to Ty the store manager, who was just as nice and accommodating!! Thank you both.. will return for future furniture needs!!

Jose Zendejas and Manager were super helpful getting us into a new livingroom set. Thank you both for your time and expertise! Very pleasant and friendly experience!

Sue Morris posting here (not my mom Anne). Leann was GREAT helping us find pieces of furniture we needed in a pinch for our daughter’s apartment. She’s kind, compassionate and worked diligently to help us find what we needed. We will definitely come back when needed! Thank you.

Marlene is wonderful. She answered all of our questions and helped us with our purchase. We were in and out super fast. Thanks Marlene!

My family and I went in to purchase a couch, and Marleen and Kila were super helpful, knowledgeable, and encouraging. We ended up getting a lovely leather couch, and will be receiving it in two weeks.

The staff at Ashley went above and beyond to assist me with my purchases. I went to the store to get some ideas and ended up purchasing two rooms of beautiful furniture. The salesperson was very knowledgeable in design and helped me put it all together!

Excellent service, thank you Leann for assisting us.

Chloe was great … helped me and my mom with everything. Chloe and Joe was the best and are the main reason we shopped.

Dakari was great. Excellent knowledge of what we needed, able to quickly schedule delivery. He made it easy & painless!

Marleen provided exceptional customer service. She made the buying of furniture very seamless! The Raleigh Outlet store was very organized. I would definitely shop there again in the future!

Went to Ashley looking for a new sofa. Randy was very helpful & kind!

Joseph helped me find the best couch for my new home and at a wonderful price! He was super helpful, not pushy and was very knowledge about the pieces, the prices and the materials!! 10/10, recommend!

I just left the Ashley HomeStore Outlet and had the best experience looking for a mattress with Joe! He was extremely knowledgeable and helpful. He was patient, kind, professional and most importantly, he was honest! I left the store feeling very satisfied with my decision. Joe was the perfect example of outstanding customer service! You should be proud to have him on your team!

Joe was so kind and helpful!

Jorge was so great at helping us and gave us great deals. Very grateful for his help and service

I had a great experience at this store. Corey was very helpful. He takes time to explain to you and get you the best offer. He does not rush or push the sale. He is definitely the best sale agent. Ask for Corey if you visit this store.

Dakari was excellent. Very happy with my purchase

My main man Randy got everything squared away for us. Attentive to details when helping us select the furniture that is correct for us. Would highly recommend and will be back when I need more

My partner and I came in not knowing what we needed or wanted. Randy was AMAZING! He helped us figure out our preferences, our style, and our needs. Highly recommend! The manager also helped us out and was so kind. Will return for all our furniture needs.

Dakari was great to work with!

Dakari is such a helpful and smart salesman. He helped me find the perfect recliner for my gaming room. Super comfy and a great price!

Me and my mom went a couple days ago just to look around and one of the workers, Dakari (?), helped answer our questions, unfortunately we didn't buy anything but he was a lot of help in whatever questions we did have!

Had an excellent experience shopping at Ashley Furniture Outlet. Chloe was kind and helpful without being pushy or hovering around us. She greeted us then let us look. Everyone was chill and it was easy to shop and discuss options. The manager, Randy, was also helpful, fun and interesting. Great prices on the pieces we wanted and they have now been successfully delivered. Comfy, light and bright and fit perfectly. Oh and they suggested places to go for lunch when we were done shopping. It was a fun day and I highly recommend checking here first when you’re ready for furniture!

Joe was professional, patient and informative, had a good experience 👍

Had an excellent experience purchasing furniture with Randy . He was extremely kind , patient and helpful! Thank you Randy, I’ll be back for my sectional soon!

We went to this Ashley store to find a living room set and tv room set. Joe helped us a ton and was so patient with our decision making. Thanks Joe! Can’t wait for the new furniture to arrive.

Jo was very helpful at the store and Cheers to Ty for giving us amazing discount!!

Joe and Ty are absolutely amazing!! Kudos for helping us get all the info needed.

Randy was helpful while we were picking out furniture. He made us flip a coin he is a cool man.

Randy & Jose were a great help and I ended finding the perfect sectional for my apartment after looking up and down every furniture store. Great price and value and quick and easy!

Awesome experience Randy was great ! Highly recommended

THIEVES! I ordered a couch set that I was ASSURED by the salesman that would fit through the doorway into my bonus room. When the delivery drivers got to my house and realized it did NOT fit in the room, I was told by the drivers AND the Ashley Care Team on the phone that I would not get charged a restocking fee because it was NOT my fault that I was mi-informed by the salesman. It took almost 5 MONTHS to get the majority of my money back, but refused to refund all of what I spent because of the "non-refundable delivery and restocking fees" that I was told would not apply to my situation. BE UPFRONT WITH YOUR TERMS and don't lie to the customers just to make a sale!

Jorge was SOOOOOO SO HELPFUL!! super informative and friendly! he was able to get me a good deal on my furniture! 5/5 stars! Recommended him for any furniture needs!

We had a great time with Ty shopping mattresses, adjustable frames and more. The sales representative was very informative and helped us through the financing application. The deals on clearance are amazing and the accommodations for financing was over and beyond. Great experience

The sales guy is very professional and helpful showing us the stores and also pricing and explaining details! Awesome experience. His name is DAKARI ALMEIDA at Ashley outlet stores in Raleigh NC.

Jorge was great; very helpful and informative! He answered all of my questions and explained everything to me!

Randy was patient and helped me choose my leather set. I was very happy.

We had a great experience at this location…Joe was very knowledgeable and showed great hospitality! We will be back in the future.

Jose was a perfect gentleman gave US many options friendly Will return here for our next project thanks

Joe Orosz was very professional, gave us several options to best fit our need. Very patient with our decision making process. No pressure to commit. We did close on a purchase that night with him. Great customer experience!

Randy was amazing, very helpful and knowledgeable about everything got me in an out with no problems at all and gave me A+ service

I went to the store to shop and purchase a sofa set. And was helped by a very professional associate by the name of Dakari Almeida. He was very patient and helped us in every way possible. He deserves a five star. Excellent and A+ customer service. Keep up the good work.

Efficient and professional

Chloe was amazing! She helped us get the perfect chair for a great price!

I furnished my entire home with Ashley furniture. Special thanks to Laura who was helpful, informative, and kind! Would recommend to anyone.

Laura helped me find my new bedroom suite to start my next chapter. She was so nice and attentive. Thanks again Laura for your help!

Chloe was awesome helping us pick out a kitchen table! She made the process super easy and enjoyable! Would definitely come back.

I must say, Please look for Ty and Chloe! At the Glenwood Ave store (outlet) They went above and beyond expectations, great customer service. Thank you!

Excellent service!! Ty and Chloe please come see them!!

Joe got us everything we desired at the best prices! Hands down a great experience for what has been an overwhelming process of furniture buying!

Good and friendly services!

Jose and Dakari are very nice

I had such a wonderful experience shopping here. Joe made everything easy, and the manager Ty stopped by to introduce himself and offer assistance. I really can't thank the Ashleys team enough.

Thank you for all your help and patience Jorge and Ty!

Wonderful deals and very positive experience

A fortunate stop! Was shopping around furnitures for a friend who recently bought a house. Prior to this we were at Furniture land, Rooms2Go and Mattress firm. Jose and Ty helped us close a good deal for Sofa set, Bed frame and Mattress set. Jose was super patient and went through each model on the floor with pros and cons and assisted us choosing the furnitures. Will definitely refer friends and will get mine over here - when I get my home. Thanks Jose and Ty!

George was very helpful, he’s the man.

Dakari was very helpful and patient with us. He helped us figure out which couch would be best. I give him 10 stars.😁

Dakari, was awesome. Great service and great prices!

I hope Darkari wins

Jorge gave us the absolute best service and deal we could have asked for! Highly recommend this location for all furniture/home decor needs. Thanks again Jorge!

Dakari was really helpful with our purchase

Joe and Patrick rock. I encountered Patrick at the Ashley Store on Glenwood in Raleigh NC. Guess what? Patrick LISTENED and helped and me. Showed me what limited items he had in his store be said “have you been to our outlet store yet? “ I had not. He sends me to his friend Joe in the outlet store and whammo bammo I sank my hips and hiney into THE most cushiony recliner loveliness of a rocking recliner you can imagine. Love it!!!!! Love these guys and their teamwork that made my at luxury at home dream work. YEAH!!!!!! (That’s Joe Orszo below)

The experience was great. Chloe and Dakari helped me and were extremely helpful and patient. Got everything I needed for me.

Dakari and Ty were the absolute best. They were knowledgeable and patient with me as I took forever to decide on a mattress. I will definitely use them in the future and recommend you ask for one of them when visiting the store, you won't be disappointed.

Laura was awesome.....great service!!! Thanks much!!!!

Jorge was an awesome help today. Sweet finds for swivel chair and dining table.

They sold us amazing furniture, and the store had great customer service. We would definitely shop here again!

We had an amazing experience working with Chloé! She knows the merchandise well, and was easily able to point us in the right direction! We absolutely love our purchase and know it wouldn’t have happened without her catered attention to us. Also, José came through with the icing on the cake as he gave us an added discount that helped to seal the deal! Highly recommend this Duo to work with!

I’ve worked with Laura Ficken lately. She is great with design and conceptual vision as it pertains to making my house feel like a home.

Fast friendly and grest delivery service.

Shopped here with my sister and it was an excellent experience! Joseph was fantastic!! Answered questions, gave suggestions and gave us plenty of unrushed time to browse. Highly recommend Ashley Furniture Outlet in Raleigh and especially salesman/manager Joseph!!

Jose was one of the nicest salesman I’ve had in awhile. He helped me get an application approved and helped us get a quick delivery. We really appreciated all his help!!

Laura spent lots of time talking to us about the table that we purchased. She was very friendly and helpful-would definitely recommend working with her!

Jose helped me get the best deal for my exact choice of mattress and I am very thankful

Dakari was awesome! He helped me find the exact right pieces for my space. Highly recommend!

Dakari was very knowledgeable and easy to work with. First-rate service.

My mom was helped by Dakari. He was awesome 👍👍

Dakari is great!!!

Dakari was very pleasant to work with. He has excellent customer service and I was comfortable purchasing furniture with him. He is great!

Jose was great with our purchase of a dining room set for our son. Well pleased and he was very professional.

Jose was great help today in helping me find and select a dinning room table. Thank you soo much

Jose did an amazing job helping us choose our dinning room set

Dakari made my trip an amazing experience! Thank you for working with me!

Jorge was GREAT! Spoke to him on the phone about what I was looking for and he was very informative and transparent to what would work. Came in and I ended up with the theater seating I wanted and love. He explained everything and was very detailed. Thank you!

Dakari recently helped my husband and I purchase a new couch. He was kind and knowledgable and made the process very easy. We will definitely be returning customers!

Dakari helped me and my wife pick out an awesome couch. Great person to work with and I will be coming back to him for any furniture needs he can help me with. Highly recommend asking for Dakari

Dakari was awesome. As soon as I walked in I was greeted and welcomed, it was amazing! It was really great working with him to find a new piece in my home.

My husband and I went to Ashley Outlet today. We purchased our new living room furniture sets. Dakari Aaron helped us a lot. He has good knowledge of Ashley products and have good taste of color/style etc. if you go to the store, ask for him !!!!!

Chloe, our salesperson, was helpful and worked up a good deal for us. We didn’t end up needing to go anywhere else. This is the second time we’ve purchased from this store and both have been good experiences.

Very nice and helpful staff.

We worked with Dakari in purchasing Dining room set. He was very very helpful. Went above and beyond for us in making this purchase. I would definitely recommend stopping here for your next purchase and work with Dakari to get the best price.

An unexpected stop because of a President's Day sale ended in the best possible way: a great deal on the right piece for our home. Grateful to Patrick for staying late and helping us find the right sofa (and shoutout to Cody for trying to help us too ;) despite our general cluelessness. Keep up the great work!

Jose is great. Went above and beyond for me in aspect of the purchase process. Highly recommend asking for him when you go. Overall, store sales team was excellent in providing information and letting me make a decision

My experience at Ashley‘s home store was great. Joe was an amazing sales person and we got an amazing deal.

Jose and Laura were wonderful, very happy with our purchase!

Ara'via was so helpful and a delight to work with while my husband and I shopped through the wonderful selections they had at this location. I am so excited for the beautiful pieces we bought for our new home.

Jose was amazing!

Great selection and fantastic customer service. Ara’via was a delight and so helpful!

Got approved to shop thanks to laura and the other staff definitely come here

Dakari was so kind and helpful! He greeted us as soon as we walked in the store, let us look around, then assisted us with everything we needed. He made us feel at home after moving here to NC. I need to come back and actually purchase some furniture.

Dakari is one of many great sales agents, he helped me find what i needed to match the aesthetic vibe of my home.

The outlet has a lot to offer plus they can order anything from the main store as well. Shout out to Jose, he was amazing. He was super helpful in getting me financed and explaining the process of ordering my sectional. Jose is top tier 👌. Kudos to him

I loved stopping by & picking up my new furniture everyone there is nice, especially Dakari helping me get a new bedroom set.

Laura F. was a great sales agent. She was informative without being pushy. Though I already had my eye on a specific item she allowed me some breathing room to look around and consider other things and was easy to find when I needed her.

Laura was the best. Excellent customer service and attention to what needs we had in the home. Definitely go see her.

José was awsome. Got me some great discounts. Great service

I had a great experience purchasing a new couch from here! Ara'via went above and beyond helping me find the best price available and was the best about answering my questions and making everything as easy as possible. I would highly recommend shopping here!

Wonderful sales associates, friendly and helpful in all aspects.

Ara’via Moore helped us through the entire process. She was not pushy but was very informative. We got a couch that was about 50% less expensive than the ones we saw at Rooms to Go, and she added a discount. Highly recommend!

It's ok, except I didn't realize that you buy the furniture out on the floor. I'd rather order it.

Jose was a great

Great experience with Dakari- Highly recommend!

Dakari Almeida Really polite easy to work with and he really broke it down for me to understand, great conversation happy I got my furniture from him. Awesome job

Jose is the best! Very happy with our experience at this store!

Aravia was fantastic! 10/10 on the customer service! She was super friendly and caring when it come to the decision of which furniture I went with! Stop by a see her if you have furniture needs!

Excellent customer service and cloey is alway trying to help.

Ask for Aravia. Excellent & professional, best customer service I've had anywhere in awhile!!

Jose was great! He helped us find the perfect kitchen table. He was knowledgeable, kind, professional and was quick to greet upon arrival. We will be calling him when we need our next piece of furniture!!

Went in with a very odd request because my dog chewed up the back pillow of my loveseat and Jose was able to quickly help me identify and order replacements without me spending hours searching online for something suitable. Ask for Jose Zendejas! Definitely a place that’s goes the extra mile.

I called today looking for help in ordering a new couch for our space. I was helped by Leann at the 8331 location. She was very professional and helpful. She helped me with customizing the couch to fit my space and with answering all of my questions. She made my experience very easy and pleasant. I really appreciated her help and I highly recommend the store on Glenwood Ave. In Raleigh.

We really enjoyed our experience here! Jesus was super friendly and helpful!

Chloe did a great job helping us find the perfect dresser for our house.

Joe was so amazing and so good at his work! The product and price was amazing, he really went above and beyond to make sure we get exactly what we wanted. He’s the best!

I bought a sofa bed and it broke down the very next day it was delivered. It's been over 2 months and they haven't sent anyone to fix the sofa bed.

After a LONG day of couch shopping with my new husband + his parents yesterday, we came to Ashley Outlet exhausted & ready to call it quits. Little did we know that Jorge was the man we needed! He was patient and listened to what we were looking for, made great recommendations, and ultimately helped us find the perfect sectional for our new house. We entered Ashley Outlet feeling defeated and left excited for our new purchase to arrive NEXT WEEK! Cannot recommend Jorge & Ashley Outlet enough.

Chloe was hands down the best - she got us an incredible deal on a great couch. For us just moving to the area her and her team really helped us out, I can’t recommend them enough.

Joseph (Mng) was very helpful. He was personable, and very willing to help me find exactly what I was looking for. Definitely recommend stopping by!

Jorge was amazing!!! We came in and tested out probably every sofa they had. Jorge was incredibly patient and helpful. He made sure we were happy when we left. Highly recommend. He wasn’t pushy AT ALL, which is huge to me!

Had a great experience with Joe Parker and Joe O!

Ara’via Moore (manager), helped me purchase a coffee table. Dealing with her was a pleasure. I will definitely purchase again from that store.

Chloe was so kind and helpful! She greeted us as soon as we walked in the store, let us look around, then assisted us with going through the process of purchasing a new sectional. She answered all of our questions we had and made the process super simple and easy!

We worked with Chloe. Great young lady who puts her customers desires first. Would highly suggest shopping here for furniture!

We received excellent attention and service from Jesús, he took the time necessary for us to find a new and perfect mattress, friendly and professional. It is pleasant to find this service when you are looking for things in your home. Thank you Jesús

Joe, was very knowledgeable and helpful. Overall a pleasant experience.

Joe was really great to work with

Jorge was amazing and greeted us as soon as we walked in and was very fast to help.

Jorge was awesome great help very informative thank you for everything you helped me with

Absolutely abysmal. They ordered the wrong color chair, then our entire order had to be rescheduled. Nothing was delivered when it was supposed to be. Every time we were told someone would call us back, nobody ever did. When the furniture finally arrived, the delivery company could not fit one piece through the door. Since they couldn’t deliver it, they are now charging us 10% of the price. Do yourself a favor and go somewhere else. This entire experience has been awful. I wish I could give zero stars.

Joseph was very helpful and made me comfortable in the process even when I was indecisive.

Very friendly and helpful people

Helped me get the furniture I wanted within my budget efficiently.

Ara’llia was FANTASTIC! So helpful and knowledgeable.

George was a great help and have us a great deal on our furniture.

Hubert is the BEST! Very patient and straight forward. Enjoyed doing business with him!

Chloe at this location was absolutely amazing! So helpful and so attentive even after being so indecisive. 100% recommend that you go there and ask for her!

Bought two of these beauties today for our reading nook. Jesus was phenomenal! We initially thought that they only had one in stock but he took his time to find the second one in the back! Professional and more importantly personable!!! We will be back soon!

Great experience with Jorge today. We found the perfect sectional for my daughter’s new apartment.

Laura at Ashley Outlet in Raleigh was very patient, knowledgeable about the products and very accommodating with finding the pieces of furniture that we were looking for. Her manager was also tentative to our needs and questions. The checkout process was a bit lengthy due to technical issues but even then we had fun. Thank you for making the buying furniture experience pleasant.

If you are looking for new home furnitures, this is store you must try at first. Had visited few other stores and ended up with Ashley. Quality of the product is awesome. I must mention about Mr. Joseph for helping us to close the deal. Overall great experience.

Chloe was awesome made everything so easy!

Joe, Mark, & the entire staff was amazing. Prices are very affordable. Delivery is over a month out but I’m ok with that

Went into the store today and Joe was nothing short than amazing. I had a budget in which he respected with no pressure and met every need.

Horrible experience at this store. I would never give business or recommend this store. I have put a complaint in with the corporate office. I drove over an hour to this outlet because I was told a piece of furniture was in stock the day before. When I arrived, the piece was not in the store. I guess it could have been sold but interesting enough I was told on the phone they had 2 in stock the day before. Since the piece I wanted was not there, I decided to purchase another similar item. The sales lady who claimed she was a manager could not locate the item or sku for the item in her computer. After waiting about 30 minutes, they told me they could not sell me the item because it was not in their computer. Keep in mind, I was physically holding this item that was in their store. They did nothing to try to resolve the issue. They could have called another manager or sold the item under another sku number and fixed later. When I asked for a store manager or district manager name, she refused to give me a name. This store has HORRIBLE customer service and untrained employees. Do not waste your time or money here. I drove a few miles down the road to the Ashley Homestore, not an outlet, and they were amazing. Great customer service and they actually had the item I wanted in stock. The outlet store told me only outlets would carry the item and did not even offer to call another store for to check for me. I have never experienced such bad service in a furniture store as here.

Went to help my daughter pick out some furniture for grad school and Ashley Outlet was the perfect place to go! Our salesperson, Laura, was FANTASTIC! Not only was she super friendly yet respectful of our desire to walk around on our own as long as we needed but she was very helpful in helping my daughter work within her budget. Would definitely recommend. Also, want to shout out how helpful Joe, the manager, was in working with us. Great experience from start to finish.

Laura was so great! She was so helpful in helping me find what I was looking for and so friendly during the whole process. Also shoutout to Joe as he was so helpful as well! I would definitely come back because of how great they were.

Please run as fast as you can pass this store. I experienced an inflated discount receipt and repairs not performed as promised by the manager and customer care does not help. The AG in CA is holding Ashley responsible and I hope NC AG does the same...run Forest run...

Can't take anything home all has to be ordered and shipped to your home ... I'll just buy online for that.

Jesus was beyond attentive and informative. He made our shopping experience very positive and pleasant!

Very attentive and extremely helpful gentleman Jesus.

Absolute worst service we have ever received. Their system went down for over a week and the company won't even answer their phones to try to get ahold of anyone. The one person we talked to when our delivery did show up was dismissive and unprofessional, and defensive and rude when we tried to inquire why it was late.

I had an amazing experience with Joseph. He was very personable and attentive to our needs in selecting our furniture purchase. Thank you Joseph...your the best and look forward to seeing you soon on our future purchase.

Laura Ficken was the best … great personality and even better at sales :)

I bought a recliner from here and from the moment I walked in I was treated with a friendly, helpful and wonderful staff especially Joseph. He just was a fantastic sales person and I would trust him and his judgement 100%. I’ll definitely buy here again. Thank you Joseph.

Rockstar service from Ed Israel, Leanne and the whole team. I got everything I wanted and more all for within my budget.

Was very pleased with the service and furniture purchases. They truly went above and beyond to help us

Jesus was very patient, professional, even helped me with finding the perfect creditor for my sectional sofa- that I love! It was a great experience all around. Definitely recommend Ashley outlet & Jesus for your sales associate. I would give him 10 ⭐️

Joseph is the finest fellow this side of the Mississippi, come shop here and ask for him.

Jose Z. was a great help and helped me choose a good and affordable mattress . Would recommend to friends! Jose even went out of his way to hand me a coffee. Excellent customer service !

I had the most patient and helpful sales person here (named Joseph). He spent a lot of time over a couple of days helping me find the right mattress to help with chronic pain and hot sleeping. This wasn’t where I expected to buy a mattress. But after having Joseph’s help, I didn’t want to buy from anyone else or anywhere else. I would absolutely recommend working with Joseph for mattress or furniture needs.

I was moving and needed to get new furniture. I had been to several stores and was not thrilled with much but then I went to the Ashley Outlet and found so many options of what I was looking for. Joe was extremely helpful and attentive to my questions. He did a great job helping me complete my purchases!

Awesome customer service! Jose Z. Was an excellent help when picking out our new recliner. We loved him so much we came back to purchase another recliner the next week. We are in the process of purchasing bedroom furniture for a pre-teen.

Had a great experience working with Jorge and Mark! Bought a loveseat, sofa, some sweet lights, and a couple of clearance pillows. These guys did everything possible to hook us up with the best deal.

Jesus was great! He was able to assist through the entire process and made it so easy.

Laura was an amazing sales person! She was very easy to deal with and was able to order all the items that I needed. I will be redecorating my home and I will be returning for Laura to help me with all the items that I need. Also the rest of staff was very friendly.

Shout out to Laura for assisting us. Will be recommending to our friends! Thank you

Leann was very friendly, attentive to our needs, and made the process go very smoothly. Found a nice matching set of white oak chest of drawers, dresser, and bedside table. Easy and satisfactory experience.

Laura made our purchase quick and easy! Great experience!

Laura is absolutely amazing, I appreciate her expertise in helping me find the perfect sectional.

George was very knowledgeable and was very helpful finding the perfect couch. Would highly recommend!

Leann was very helpful and knowledgeable, made my experience a breeze

José was a great help since we walked in. He helped my boyfriend and I look for a dinning room set. Definitely would shop here again. Thank you!!

Jesus was very attentive and supportive. Made my sections easy and the deal was sweeeet. Thank you so much.

Laura is great! Thanks for all your help!

Aravia and Laura were amazing. They were the only two working and did amazing. They were checking multiple people out and talking to all of us as we waited. They were so sweet and didn’t show the stress even though I clearly would be. They made sure to talk to every person in the store and make sure we had a great experience. We bought amazing stuff and will be back. We love Ashley!

Great experience buying furniture here! Laura was very helpful. Highly recommend shopping here!!

Leann helped us out tremendously! We had a great experience shopping for bedroom and living room furniture. We highly recommend going to this location for the best price and customer service.

I had a pleasant & easy shopping experience at the Raleigh Ashley Outlet location...Jesus helped me through the whole process and answered all of my questions. I'm excited about getting my new furniture soon!

Jesus helped us find the perfect couch. We will definitely shop at the Ashley Outlet again and recommend it to our friends. Thank you!

**If you buy furniture here you’ll have to pray the correct items get delivered or you’re on your own** The couch we got is nice and the salespeople at this location were kind but as soon as we called saying the delivery team brought the wrong item, all we heard was “Sorry, there’s nothing we can do!”. For the low delivery price of $150, Ashley will bring you the wrong couch, leave you to call and figure out what to do to fix it, then tell you to wait six days for the right piece to come and that the delivery cannot be expedited despite them causing the error. Best part is being told 3x that a manager would return your call (which they didnt) and after all that, they tell you you’ll have to call the 1800 customer service number for assistance. I promise the furniture is not worth the nightmare of dealing with the delivery team and customer service. Thank you for the wild goose chase, Ashley Furniture!

Thanks to Jose, Laura, and Aravia for all their help! Got 2 Donlen sofas, process was smooth!

Ara’Via has the best personality! She made me feel comfortable as though I could leave everything in her hands and it will all be ok. Which it has been!

OMG! this store is amazing!! Great quality. I got my dream couches for literally a fraction of the cost than any other store!

Cleo is the goat! My mother and I came in and she priced matched the other Ashley store, which helped us get the furniture cheaper than the other place. Our experience here with Cleo felt less like predators trying to catch prey by forcing you to buy something. Cleo is so funny and extremely helpful. My go to for any furniture for sure! 10/10 So recommend!

Awesome experience with Jesus. He wasn’t hovering over us and was super personable. Would shop with him again!!

Had a wonderful experience during my visit at Ashley’s Furniture store. Our sales associate Chloe was helpful and went beyond the call of duty. She took time to go over selections while taking into account our comfortability needs. Overall, had a pleasant and successful experience.

Laura was super fantastic, she worked with my (very selective) daughter and found the perfect bedroom pieces for her. She was so patient and helpful with our search (thank you for the tape measure!). If you’re in the market for furniture, I recommend Ashley Furniture (everyone was really helpful at this location but Laura was the best)!

Jesus Martinez was very helpful for 2 days and is Awesome

Chloe was amazing! She helped me and my family get the couch of our dreams for the best price. Id definitely come back to see her again the next time we’re in the market for more furniture!

Chloe was very kind and helpful. Me and my fiancé love our new couch.

Chloe was great on our visit. She really wanted to learn our names and make a connection with us. She did a good job of breaking down the pricing and how long our new furniture will last. We will definitely be back.

Leann was very helpful in helping me select a new couch and bed set! Very happy with my purchase

Bought our first furniture purchase from Ashley's outlet. Leann did a wonderful job helping us! Highly recommend going to see her! She knows her knowledge and makes your experience great!

Jesus is the best!!

See Javier he is a no pressure best sales man

Chloe gave us great customer support.

Chloe was great. She was very professional and personal sales associate! Thanks Chloe.

I bought an Abinger loveseat at this location. The gentleman that assisted me was Jose. Very polite & knowledgeable of the loveseats and sofas. A very positive sales experience. I did not feel pressured to buy. Would definitely recommend this store to potential customers.

I am beyond mad and frustrated. I went to this store and made a t.v stand order costing over $300 & i was informed that it would be delivered in 6 days. I waited and on delivery day, i was called and they unloaded the alleged boxed stand to my cart and as i spoke to the delivery guy he says that " i must leave a voice recording ontop of my signature. I politely tell him that the sales order i signed stated that only a signature was required and not a voice recording...he gets loud and starts yelling that it is their delivery policy to get a signature and voice recording and proceeds to inform me how they had been there for 15 mins. I even called customer care and to my surprise the customer care lady was stating "maybe you should just do what he says: and i said no because the document i signed stated that the signature was all that was required. Nowhere was it stated that i had to leave a voice recording proof. I worked the night before and for me to wake up for this delivery and have this man yell at me and grab my tv stand stating well "i will just delete the signature you signed does not make sense and was a waste of my time and money. And i call customer service back and their main question is " are you calling to reschedule then, and i am still very mad and frustrated and i inform them that i was never calling to cancel or reschedule because my product had been delivered by a rude delivery man with rules that was not on the sales order terms and at this time i wanted my money back. And again, they say "oh we will have the store where you bought the tv stand contact you before we can cancel the transaction " i will never ever shop ashley store and they can keep their rude yelling delivery person away from me. 9/6/23 after speaking to multiple ashley reps and them promising to refund me my full money they suddenly claimed "i canceled yet what transpired is still up there for them to read" i did not cancel neither was i not there for delivery. I would avoid ashley homestore/outlet is my suggestion. I hope they are happy to have received $311 at someone expense.

Laura was great to work with!

Leann and Laura were wonderful to work with... brought in my pre-approval and they made it easy to convert that into a choice of couch that met my needs and desires.

Great service! Jose was amazing helped me with all my questions and made my shopping experience so easy for me, he was on it! Thank you so much I will be coming back 😀

The TEAM was amazing and very energetic with lots of information that helped me make a decision. Thank you guys!!

Joseph was first rate...

Was in and out within 45 minutes - Leann was great and helped me find the perfect sectional for my new place. Thanks Leann!

Joe was very helpful.

Came in to browse and ended up leaving with a new bedroom set! Joe was extremely helpful! Thanks for the great customer service!!

Javier and his management team are awesome! They go above and beyond for the customer to ensure they get everything they need. The store has a beautiful selection of furniture at great prices! I will definitely be back! Thank you all!

Laura was great!! amazing customer service!!

My partner and I were looking for living room and dinning room furniture, and we were assisted by Leann. She was very knowledgeable and personable. She helped us select the furniture and find some great ways to match different elements to make a cohesive style. Sometimes furniture buying can be a stressful process, but we genuinely had a great afternoon bringing everything together. Thank you, Leann!

A great welcoming and friendly atmosphere. Laura and Lee are the best consultants as well as the team at Glenwood Ave. In Raleigh, NC.

We had a store attendant named José and he was wonderful. He was patient and surprised with the price that was better than expected.

You will find everything you need here!

The staff mand my experience easy and stress free. They answered all of my questions. I will be referring them to my family and friends.

Excellent service. Very attentive and informed.

The customer service was amazing. Very knowledgeable staff. I will definitely be back

Rich did a gray job getting us great prices on our furniture!!

Leann was super friendly and amazing to work with. She was extremely courteous and professional and able to answer any questions we had. She even went over and beyond as to find our old couch we had previously purchased to ensure the measurements were suitable for our living room.

Javier were all amazing to work with. Got us a great deal on our furniture and did a far better deal than other stores have!

I had an outstanding experience at Ashley Furniture, all thanks to Javier and the store manager. Javier went above and beyond, dedicating two extra hours on a Friday night to assist me in selecting the perfect furniture. He expertly guided me through the options, ensuring I chose the right quality and color that suited my needs. The store manager's pleasant demeanor added to the overall positive atmosphere. I highly recommend Ashley Furniture for their exceptional service and top-notch customer care. Thank you, Javier and the team, for making my furniture shopping a delightful and satisfying experience!

The absolute worst experience we have ever had purchasing furniture. I would never give Ashley furniture my business ever again. Not only is it absolutely horrible customer service but none of the warranties they claim you have are ever taken care of if you do reach out. Rather you get the run around to call 3-4 other people before being hung up on. We bought our furniture through them a little over a year ago and the couch looks like a 10 year old couch with how poor of quality it has. Save yourself the headache and shop somewhere els.

Leann was so helpful in helping me find a sleeper couch. She was never pushy and gave me space when I needed it, but also helped me find exactly what I was looking for and answered all of my questions. I would definitely go back to this store.

Leann did very well and did a great job picking out our furniture

These guys were awesome. Look for Jesus when you go there.

Good purchase, helpful vendor. Sadly the card reader didn’t work witch chase which was very annoying

The customer service at this Ashley outlet is INCREDIBLE. They really put the client's interests at best. We bought a dinning table and a TV stand, and the expirience was so great that we came back in the next two weeks to get a bed and nightstand tables. We had an issue with one of our orders and they were very open to help and try to make up for the inconvenience. 100% recommended. We went to other Ashley's stores and the experience wasn't nearly close to the great service that we received here. Joe, Rich and Jesus did really good at taking care of us, but even other staff members recognized us from going multiple times to the store and they were very friendly. Overall, amazing experience! - Genesis

I visited the Ashley’s Outlet about 2 weeks prior to my purchase. They have a TON of inventory and great quality items. After looking at their competitors, I decided to purchase my sectional, a sofa & a couch. The prices are extremely fair and the customer service is amazing. Laura was amazing and I’ll definitely work with her again in the future!

I want to thank the friendly staff at Ashley furniture outlet for helping me get my stuff for my new apartment. Miss Arabia Moore was very helping and treated me like I was a celebrity. The customers service was amazing something you really don’t see anymore.

Leann made my shopping experience fun and easy and she found the perfect mattress and adjustable base set up for my needs.

I really love this place, Jose gave us the best customer experience I have had in any furniture store. He shared alot of detail with us about the furniture, and got me financed fast for the sofa bed I was looking for! I definitely would recommend him, and this Ashley furniture stores location off Glenwood Avenue at the Pleasant Valley promenade shopping center.

Jose and Laura were great!

George was absolutely awesome. So helpful and responsive.

Leann was really good and was easy to work with I highly recommend her! GoPack!

Great hospitality

Laura Ficken, went above and beyond in customer satisfaction and service. We will Lord willing return for future purchases.👏🏾👏🏾👏🏾

Friendly service, great selection and fair prices

Jesus apparently was a new employee that showed an expertise and patience that most seasoned sales reps could learn from. He’s got a bright future. Answered all my questions and stayed after store closing to make sure everything was taken care of. Give this young man a raise. 10 stars.

It's was a great experience plus I love my new sofa

Great variety, good value. Salesperson Chloe was attentive but not pushy.

We had great experience working with Leann Breeden. She was great knowing what we should be looking for our 8 and 6 yr old kids beds. She was great with our kids and keeping them busy while we find right beds for them. She truly amazed us with her customer service specially in helping placing an online order and making sure that I get great right quality beds at right price !!! Keep it up Leann and will be coming back soon to purchase our house furniture with your help. Enjoy the rest of 4th of July, - Karnik and Shivani Patel

Terrific. Glad to see you were so busy Hubert Patrick was wonderful even referring us to your other store where we both bought a $1200 plus recliner from Leann. Did not even know that store existed. Both stores were tastefully set up. Ty. Jim. Rutherfotd

Joe was fantastic! He really helped expedite our home furniture purchase and made sure that we got everything we possibly needed.

Leann helped us pick our couch and was super patient and helpful!

Great selection. Easy to shop around and try everything out. Staff was helpful without being overbearing.

Jose was great. No pressure!!!

Went to Ashley Outlet in search of a couch for my new apartment. Leann helped the first day we came to look & was very friendly & helpful! We came back the next day where she was able to help me finalize my purchase. Overall great experience.

A very pleasant visit , Joe and leann are amazing.

Thanks to Jesus M. for all the help. Great customer service. Answered all my questions and concerns.

I haven’t received my furniture yet but the staff here is amazing. So helpful!

Leann was amazing! Nice service.

Chole was an excellent saleswoman 🥰. She went way and above to help me. I told her my dilemma, and she made it happen so I gave great things to her.

Very nice selection of furniture items. Javier G. is amazing! A true professional with expertise! He helped guide me to selecting the perfect furniture for my family as we are starting from stratch with furniture. He was super friendly and helpful. I’m glad our paths crossed!

The manager Rich Smith and his staff are tremendous!!!

Leann was the best sales rep, Ashley store outlet has become now “our to go in the city furniture store”. Leann has a sense of humor and we connected. She’s smart and proactive. She can handle and multitask with her team while working in parallel to accommodate all store customers. Seems she’s the next one for a promotion. Thanks Leann! We will be back soon!

Best furniture shopping experience you will ever have! Highly recommend!

Everyone was super helpful! I was able to get everything I needed in one stop, will be back again !

I had a great experience today working with Joe Orosz. Joe was polite, professional, and friendly. He took time to listen to what I was looking for and had the knowledge to deliver. The whole process was very easy. Thank you Joe!

DON'T DO IT!!! MOVE AWAY from this store. They lie -,their Customer Service is USELESS. I ordered my furniture, it was given to someone else and after 4 delivery dates In which I was told I could return it once the full product was delivered, Today the last piece was delivered and I was.l told.NO WAY! Suck it up - the customer reps were wrong! You cannot return the piece.

Great experience with Ashley furniture Outlet. Staff was very friendly and not pushy. Offered several options and worked with me on delivery.

Terrible experience! Spent over $2500 and received the WRONG color! When TRYING to work with the WeCare (NOT), the manager, and the salesperson …got NO results!! The salesperson AND the manager told me that this color issues DOES happen….sooo. …buyer beware! ASHLEY Furniture will never get my business again! Ordered the light brown….driftwood….received the dark one! In both loveseat AND chair! Ashley does NOT help at all!

Looking for a new mattress/bed set? Ask for Jose! He was incredibly nice and helpful throughout the whole process. 10/10 would buy from him again

The people are really good.... Amazing experience with Leann, Clhoe and Jorge.

Leann was great ! Very patient and even stayed late !

We met Joe and Jesus. Very professional . Explained everything to us clearly. Extremely happy. Great experience..highly recommended

Had such a great experience here with amazing help from Laura! Will definitely be back when it’s time or update another room!

Jose and Leann are awesome!! Super helpful, very knowledgeable. Above and beyond service. Definitely recommend these two!

Great experience with LeeAnne! When everything arrived at our new home , the most professional delivery staff ever ! They communicated so efficiently, set up everything beautifully, and were careful to make sure nothing was damaged . Best customer service by far!

I had a great experience at Ashley Outlet! Leann was wonderful and helped me a lot! The furnitures’ quality is very good so I definitely recommend here!

Bil was a great help. Not pushy like some salesman but just the right amount of helpful and available. Ask for Bil if you go!

Bil helped me pick out a gorgeous new sofa. He was so helpful & patient throughout the whole process. Would recommend coming here☺️ Ask for Bil if you can!

Bil was absolutely incredible! It was my first time making a large furniture like this and he made the process so easy. Can’t wait for my new couch to be delivered. If you come definitely ask for Bil to assist you, you won’t regret it!!

LeAnn did an amazing job and I would come back!!!

Fantastic service. Javier, Jorge, and Jesus did an amazing job. Definitely coming back. 10/10

The staff was incredibly welcoming and helpful . I had the pleasure to work with Joseph Oros,he is professional ,patient and very knowledgeable . He went above and beyond to help me find my dream living room set. He was amazing. I’m definitely recommending his location to all my friends and family. Thank you !!!

As a first time furniture buyer, I had an excellent experience at Ashley Furniture outlet store. It was a Saturday morning that my mom and I went to start our furniture shopping day. I went to another furniture store before Ashley’s and was able immediately turned off when I was bombarded with store reps who wanted to follow me around the store. With the overwhelming choices and money that I was about to spend, I didn’t appreciate the added layer of stress with someone being shoved down my throat. So I left that store and headed to Ashley’s outlet store. Upon arrival I was nicely and gently greeted by a store rep by the name of Lauren who was very helpful and let me look at furniture without any pressure. She was present but not overbearing. And an added plus that she was very knowledgeable about the furniture and easy to bounce ideas off of to get what I wanted. Very pleased and would recommend the store and Lauren to anyone looking to buy furniture in an amazing atmosphere.

Jose Z has been extremely helpful and fun to shop with. He has a good flare for style you need. will return to see him again

Was not expecting to make a purchase until we talked to Joe. He helped us make our decision on the couch we had in mind while staying affordable!!

Leann was great and shopping was quick and easy and she did a great job explaining everything!

My service was top knotch, leann helped me find the perfect mattress for me ,great customer service!

I always love coming into this store. One of the staff members named Ara’Via are so nice and kind and help me get a new couch for my living room

I always love going into this store because the staff is so nice and caring and they also take time to help you with whatever you need

It was a great experience the staff helped me get what I need with no problems😁

Javier was amazing and I really love the staff's friendliness without being pushy

Joe was absolutely amazing and helped us find exactly what we were looking for with exceptional service, advice and recommendations. Also, go bills!

Ask for Bill or Javier were awsome, coming back to get my mattress with them!!

Great service, explained everything and even speak my first language Spanish, Joe Orosz helped us today and the process was great, fast and easy. 10/10

We were lucky to work with Joe.O . He is super knowledgeable and helped us purchase furniture during busy Memorial Day weekend. Even though he was busy, he frequently made contact with us to give us an update. Definitely going back for more furniture in the near future.

Very Professional staff. From the Manager to the lady at the desk . Customer service was top notch and the store is well kept and clean. May I also say the staff were also very well dressed and first impression was great. I bought my bed and mattress with the help of Joseph and he was absolutely 💯 very helpful. I am definitely coming back here and recommending this place to my friends. Caroline the online virtual assistant also deserves a credit for directing me to Ashley’s outlet, Glenwood avenue. Well done 👍 and Kudos to you all.

If you want to best customer service and furniture advice please be sure to go and see Leann!

Joe was phenomenal! very knowledgeable about the products we were interested in and how well the pieces went together. Very professional and courteous! Very satisfied with out experience and will be back :)

Laura was awesome. No pressure. Answered all our questions and helped us find what we wanted.

We spent 3 weekends in a row going back and forth on bedroom furniture for our new home. Leann was there every step of the way assisting and supporting us. She was never pushy and treated us like family, answering all of our questions and listening to our concerns. We are so thankful to have had such a good experience to make the moving transition even easier! We highly recommend Leann and team at Ashley Outlet!

Leann and Javier were so helpful and quickly got us what we wanted and needed after a long day!

Bil and Joe did an amazing job helping us get the items we wanted!

Javi was very helpful and provided great customer service this location has a welcoming environment!

We have been buying at Ashley for over 12 years. We recently built our new home and needed furniture for new areas. Our 12 year old furniture is also at the new house. Their furniture is that good! We met Rich at outlet store Glenwood Avenue and he took care of us like we were his family. Thank you Rich for going to extra mile for us and making sure we had what we wanted. We will be back to buy more from you. 😊

Always can find furniture you need at a good price

I wanted to take a moment to express my gratitude for the phenomenal service and fantastic customer care that Leann provided me with recently. Her attention to detail and dedication to ensuring that all of my needs were met was truly impressive and greatly appreciated. Thank you, Leann, for going above and beyond to exceed my expectations. Your outstanding service did not go unnoticed!

Beware of fraudulent practices at this store and other Ashley locations. We bought a sectional with a computer desk and they both broke within six months. We filed a claim and found out the extended warranty sold by this store is a scam. The insurance company will immediately deny your claim, no matter the cause. There is currently a class action lawsuit for the fraudulent warranties stores like these sell, and Ashley Corporate does nothing about. The couch was fixed under Ashley's own 1 year warranty and we spent a year fighting corporate to get the desk reimbursed. Throughout all this, the store would not take responsibility, even when pressed by Ashley Corporate. The couch broke again 8 months later, now outside of the factory warranty. Garbage quality, garbage customer service, and garbage warranty.

They were quick, sweet, affordable, and loved on our pup constantly.

I visited the store and had an excellent experience. Leann was very helpful and friendly. What turned from me shopping to price compare turned into me making a purchase. In part due to her. I definitely recommend this team.

I ordered a sofa from this store and it was damaged during the delivery with rips and paint all over the sofa. In addition, our wall and railing up the stairs was damaged in the process. I'm pretty understandable when things accidentally happen. However, after weeks of trying to get my full refund for the "set-up" I gave up. They shorted us close to $100. I must have called Ashley at least 20 times requesting our full refund but they gave me the run-around and a month later, we still have not received the payment in full. We repaired the wall ourselves and did not have any issues doing this, but I am absolutely shocked that they would not complete our payment in full. I am attaching photos of the damage to both the couch and our home. Highly unprofessional organization and we will not shop here ever again.

Leann Breeden was fantastic!! Super helpful if I ever need any more furniture I know just who want I ask for! I definitely will be recommending everyone to her!

Javier was great. Very knowledgable and friendly staff here. Overall easy and great experience!

LeAnn was amazing to work with today. She assisted us with picking out furniture for multiple rooms and went out of her way to ensure we got what we were looking for.

Bil was so kind from the moment we entered, Jo was just as nice and both did a great job at helping us finalize our sectional purchase! Will shop here again☺️

I made the mistake of purchasing a bed from this store, wrong bed was written up, delivered (guys banged things around initially setting up), I rejected the bed as it was wrong bed, paid the difference at the store for the correct bed, then discovered it wouldn't fit so requested a refund, they agreed but yet no refund was issued so I had to use a dispute charge on my credit card and wait up to 90 days before its settled. Please do not believe anything the managers say and I mean all three of them. Good luck if you buy anything from these guys. I wish I could give them a negative rating

Very pleased with my shopping experience Joe Orosz provided exceptional customer service

My husband and I visited the Ashley Home store in Raleigh. We were helped by Laura and Leann, who were both very kind and knowledgeable about the products and services, which were quite affordable. They were both very understanding and gave us ample time to make a decision about our purchase. Will definitely be back again!

(Translated by Google) Good attention, excellent treatment by Leann Breeden! (Original) Buena atención, excelente trato por parte de Leann Breeden!

Leann is the absolute best!! If you’re in the market for a new mattress or fancy lift, she’s the guru!! The General Manager is amazing as well!

The in-store experience was great! The staff were very helpful/friendly & they helped me pick out a very nice quality & affordable couch. Highly recommend shopping here, especially if you are looking for options that are less expensive but still good quality!!

My mother went today to buy a dinning table and states she had an amazing experience with a kind and friendly employee named Javier G. She was scared she wouldn’t be able to find someone who spoke Spanish but thanks to Javier she was happy and comfortable. She looks forward to purchasing from this store again.

We are extremely happy with the care of the entire staff, primarily Rich Smith.

I loved this store! Customer service is great and we found a comfortable, customizable couch that was very affordable!

I worked with Laura Ficken to order a new couch and she was so friendly, knowledgeable and accommodating. She worked with me to select the perfect couch and I am very happy with the customer service provided! They offered a competitive price as well.

We truly had a wonderful experience shopping at this location. Laura was amazing and so helpful. We will definitely continue shopping here with Laura.

bought a bed set at this location with leann before delivery i was super happy 10/10. The delivery guys are not careful at all when installing the furniture. One pc to hold the head light on my headboard was missing. they did send me a bag with screws few days after. but not the correct piece to hold the head lamp. I went to the store to talk to manager Joe and let them know the situation. He said he would send an email. for them to send me the missing piece that he would let me know. I never receive a call or email from him. his attitude was quite improfecional. I waited 10 days and no one contacted me. I decided to go back to the store to see what had happened. i spoke directly with joe and he told me that they had not received an answer yet. This time I also spoke with the general manager Rich Smith. This is what he told me.I understand that you bought the product with us but we are not responsible for what happens after delivery. I understand that it sounds strange but those are the company's rules and I can't do anything about it. I recommend you call them directly and solve the situation with them. I felt quite disappointed, it is not the type of service that I expected from an assistant manager Joe and the general manager Rich. If I had known that they would not be take responsability for any problem that happened after receiving my bed set, I would never have bought from them. I thought that Ashely had professional employees who s gonna take care costumers needs. the truth is that I m very disappointed. I will never buy at this location. Or any ashely store either if these are their policy. Costumer service at this particula locations its very bad

Continue to love my experience at this location. Leann helped my brother and his fiance pick out a beautiful couch for them today. And bonus got a different set for my husband and I too. Will definitely be back next time we need something. Top notch customer service and attention. She was so kind and understanding of our three kids in tow.

Went in this afternoon with my husband and kids, the manager on duty was very helpful.

Joseph did a great job and gave my aunt the best deal he could!

Went to Ashley HomeStore Outlet on a whim tonight. I’d been admiring the furniture for months. Joe greeted us at the door, and was very helpful while my daughter and I tried out couches. Then looked for a dresser. And then tried the mattresses. I appreciated that he gave us space to look, but still made sure we felt cared for. He brought us water bottles, and a toy for my daughter to play with. I appreciated his patience with her energy level. We ended up finding the perfect furniture for us, and we got a great deal. Joe stayed after the store was closed to finish the sale, and make sure we were happy. I can’t imagine a better buying experience! I’m so glad I decided to stop by.

Jose and Leann were awesome!

Ed Israel and Leann were very helpful! Ed helped us find a couch we love and was very informative. They stayed open 30min past store hours to help us and made us feel so welcomed. Will come back for more!

Leanne was great and very informative. She went above and beyond to make sure we were happy and got what we needed for a great price. She also worked hours after we left to finalize our order, I can not recommend this store and the workers enough everyone was so nice and informative.

Thank you Jose for helping me find a new sofa couch. I will definitely recommend you to others in the near future 👍🏽

Great service from this location! Super knowledgeable and helpful staff from the second we walked in to the time we left an hour and a half later.

Leann helped me maximize discounts on a large multi-item purchase and thoroughly explained the delivery options. She was knowledgeable about their products and inventory, including items that weren’t on display. She and the other staff members were friendly, happy to answer my questions, and didn’t push or try to “upsell” me.

YaYa my sales associate was so kind and patient with me, as I tried to decorate the sectional with pillows and imagine it in our home. And Leann sealed the deal with excellent customer service as well. Thanks for a wonderful shopping experience!

Leann Breeden was amazing !!! Helped out a lot !!! Highly recommend!!

Leann helped us out so much! Loved her personality!

Yesterday i was in to buy a couch at Ashley furniture. Our girl Leann helped us find the perfect couch for our house. She was so helpful and nice, and made sure we got the best we could’ve gotten. 10/10 experience. We’ll always be back there. Everyone was great.

Last week we went to Ashley Outlet just to look what we might need in our home, and thanks to Leaan Breenden we had a successful purchase. Thank very much if you go there ask for her, she is super helpful and really nice!!

Staff was nice. Salesperson was a bit too “assume the sale” aggressive. The negative part of my review is the pricing. Most of the items I found in store, I also found on Amazon for much cheaper. Do yourself a solid and search Amazon before buying Ashley brand furniture.

Great shopping experience. We were greeted right inside the store entry doors by sales consultant Laura Ficken. She introduced herself clearly and asked how she could help. After several questions were answered she directed us to several products. Laura never followed us around, nor did she pressure us to buy or complete a sale right away. She allowed us to look around the store and would stop by periodically to check to see if we had any questions that needed to be answered. The whole process was flawless, quick, and enjoyable. We highly recommend shopping at Ashley HomeStore Outlet on Glenwood Ave in Raleigh NC.

We had very helpful service from the Glenwood store in buying a new mattress and bed set. I can't say the same whatsoever for the delivery/installation of the bed set. The mattress and part of the bed set had been delivered but was missing the foot boards. After the parts were left in the room on the floor by the installation team and given a verbal confirmation that they would track down the missing parts to finish the job as soon as possible, I never received any further updates. After this, I reached out to the customer care department where the representative stated that a replacement bed set would be delivered within 72 hours, only to receive an order sheet and find that the set would arrive almost approximately 12 days later. I'm giving this 2 stars as the associates in the show room were very kind and professional in helping us pick a mattress as well as providing a great deal, but the delivery and installation left a LOT to be desired. I'd recommend looking elsewhere for buying furniture.

Ashley's sales team was awesome. We were sitting down to buy our bedroom furniture when we needed to sign a document for financing. My daughter (who is almost 2) wanted to sign her name too, so she threw a tantrum of all tantrums. She wanted nothing to do with me or my wife. We were ready to wait it out, but the sales team took noticed and brought her a freshly printed picture with some highlighters so that she could color. She calmed down right away and stayed happy for the rest of the visit. Edit: we were delivered the incorrect bed size. They are refusing to exchange it inspite of there being a clear mistake on their side. A bad and a good make a medium review.

Great customer service from the salesman all the way up to the managers. Everyone went out of their way to make sure we got the best furniture at the best deal they could provide. Can't say how thankful we are!

Wonderful experience with Joseph today, he did the extra mile explain it everything to us, being very professional, friendly and patient. Thank you!

I found my dream furniture from this place. If you ever come here please do yourself a favor and ask for Joseph. The nicest and most knowledgeable manager I’ve spoken to from all the different furniture companies I visited on my furniture journey. He was patient and worked with myself and my family.

Travis did a fantastic job at helping us with the finding the right piece for our place. Ashley's is definitely the place to go for great priced furniture.

The best furniture store I have been to. I had the pleasure of getting help from Travis, who was a tremendous help with purchasing a couch.

Travis was such a great help with us finding a couch! He was so cool and friendly!

Leann was great and showed us exactly what we wanted! Seamless process and she made sure we were happy!

Great selection with a friendly and knowledgeable staff! Shoutout to Joseph for helping me find what I needed.

Leann Breeden was an excellent resource. We walked out extremely satisfied. I highly recommend this place and the Ashley Outlet.

Great experience shopping with Leann! She was very attentive and got us everything we wanted. 😊

Travis, Brandon, and Rich were a kind, and professional sales/customer service team. Really had a great experience purchasing. I will definitely be back if I'm in need of other furnishings! Thank you!

There was a young woman named Yaya, who greeted my mother and I directly upon entry. She spoke professionally, calmly, and presented the information and answered questions quickly and concisely. We must have been in the store a total of 15-20 minutes, with no hassle. Honestly the entire staff was friendly and interactive but on a level of customer service that isn't seen much these days. Would recommend this location, anyone can and is willing to help, I'd say ask for Yaya if you're looking for a sales person who genuinely wants you to be satisfied and secure with your purchase.

Leann gives the best customer service had a problem with delivery, took care of the problem asap and we bought something else great experience

Funny the salesman Travis shares my name, easy guy to work with not pressured into anything at all. Was greeted and checked on about 5 times was a positive experience will buy my tables there in the future.

Had Purchase the Couch and Love Seat totally Loved it. Mr Joseph the Sales Manager over there really helped in selecting and giving out the Best Deal. Appreciate the Effort’s

Fantastic experience. My wife and I were on a tight schedule finding furniture for her parents moving to the area. Javier was attentive and on point with our requests and actually was able to work out buying a few display pieces considering our time frame to purchase. Go see Javier!!

Leann was incredibly helpful and knowledgeable. She found us the perfect couch and was able to get us a good price and fast delivery.

Came here to furnish my new apartment and I was assisted by Yaya. I was surprised at how high quality the furniture there was for an adequate price. Yaya was professional but also relatable at the same time. I usually dislike sales people because I feel like they are sometimes trying to get over on me but Yaya was honest and upfront. Great experience, will be recommending to friends and family.

Awesome folks. Leanne and Travis were extremely helpful.

We went into the Raleigh store today and was assisted by Leann B was great ! We purchased couple of pieces and obtained great service . Will for sure be back !

Went in with my mother and was grateful to have Yadira assist us in Spanish. It was a pleasure to have such a kind and professional associate guide us through the store and find very good options for the pieces we were looking for.

Thank you Laura Ficken! Fantastic service! Will definitely recommend you : )

I had the pleasure of working with Yadira Garcia during my recent shopping trip, and I cannot recommend them highly enough. From the moment I walked into the store, the associate greeted me warmly and made me feel right at home. Not only was the associate fluent in both languages, but they also had a deep knowledge of the furniture products in the store. They were able to answer all of my questions and offer helpful advice and recommendations based on my specific needs and preferences. It was clear that they had a true passion for their work and genuinely cared about helping me find the perfect piece of furniture for my home. Would definitely recommend and plan to do the rest of my furnishings here.

Recently I visited the Ashley outlets in Raleigh. Yadira was assisting me with my purchase today for my first apartment. She was such a good and patient sales associate! I had a specific budget and taste and she worked with me! She is extremely personable! I had to tell her because of her outstanding time working wit me, I had to leave her a review to show my appreciation. I had a really rough week and I have really bad social anxiety/ communication tends to strain, but she worked with us and I appreciate that! Thank you. I wish more sales associates used her as an example

Great store and amazing staff! Yadira was great! be sure to ask for her, you will not be disappointed!

Had an amazing experience. Yadira Garcia greeted and assisted me throughout my whole experience. She was friendly and was knowledgeable in the store and store offers. I will be back to finalize my purchase. Thank you for helping my dream come true by helping me pick out the best pieces with the best prices!

Went to buy living room sofa and Sales representative Javier explained very well about their sofas based on our needs. Gave us good price discounts as well. I'd definitely recommend this store for family and friends.

I had the best experience shopping at Ashley. Travis was incredible! No sales pressure, just a great relaxed conversation, and he found me exactly what I was looking for! I left the store feeling like I’d made a new friend. Thank you so much Travis!!!

Laura is the best she works with you to find what you’re looking for and has the best customer service. Travis is very nice and helpful! If you need furniture shop Ashley! Just ask Laura or Travis to help assist you!

Jose was amazing and very helpful!!! He gave us great deals and was very patient!!!

Jose Z. was very help, patience and productive. Great job!!

Awesome service..knew exactly what we needed.. look for Jose Z..

Stopped by the outlet today, very beautiful store. Yadira was very helpful. Definitely recommend this place and asking for Yadira’s help in furnishing your home.

I went I to Ashley’s outlet to find some furniture to fit my new house & I met Yadira there. Yadira was very professional and answered all my questions and was also very informative . Unfortunately there was not any furniture that I felt absolutely in love with but I definitely plan on returning back just because of the experience Yadira left me with ! 10/10, she’s amazing 🤩

Very Nice store. They have one of the best reps there. I really enjoyed the customer service provided by Yadira. Very intelligent, kind & informative. I will be back and ask for Yadira anytime I visit. Highly recommend asking for Yadira’s help.

I was helped by Yadira and let me tell you, I came in looking for just a mattress and Yadira got me a whole bedroom set and living room dining table at a price I could not refuse. Highly recommended!! YADIRA will make sure to get you the best furniture and price!

Great experience overall Leann was very knowledgeable and patient. We didn't feel pressured at all we will definitely be back! Thank you again Leann!

Came in for a mattress having NO real knowledge on what would be a good fit but with LeAnns help and her knowledge on their products she was able to answer any questions I had and we were able to find me the PERFECT mattress!!

I had a wonderful experience working with Leann buying my new mattress. She is knowledgeable and patient. Go see her for all your mattress or furniture needs!!!

When first shopping I would’ve given it a 10/10 but we decided to cancel our order and go with another company for a couch and our sales guy here never called us and didn’t speak to us after we told him we were thinking about canceling our order. He didn’t call us the day we tried to speak about going through with canceling and he cancelled the order a few days after we had said we didn’t want the couch. On top of that we had to speak with Ashley customer care because he never let us know if he did cancel the order or not. After seeing how they act when you want to cancel orders I will never shop here again.

It was awesome

Great experience, always a pleasure going to this location, staff are helpful and knowledgeable. Prices are a plus. Me and my Husband have ordered a number of pieces from here.

“Rich” the manager helped us out in the best way possible,we are so happy with the service

Leann is beautiful lady who helped us setting up our furniture with good rates. Highly recommend this store

Leann Breeden was amazing! Got us a great new bed at a price in our budget!

Javier is a beast! Very cordial, customer centric and efficient! Great team overall !

I came to Ashley Furniture Outlet to get one dining room table set and ended up furnishing my entire house! Yadira was very helpful and I found pieces that I love. They have great payment plan rates that can be flexible for any customer. I would highly recommend, you won’t be disappointed!

Joe was great and gave amazing service.

Joseph has the most beautiful smile and his customer service was top tier

I fell in love with this sofa and Joze made it happen.

Rich was absolutely wonderful and assisted with all our needs. Customer service was excellent and Rich helped us with everything we needed. Very pleasant experience.

Great service form Joseph today!

Don't utilize this store. Did not get all my furniture when it was supposed to be delivered as it was damaged. Store unwilling to provide reasonable compensation.

Chole, Cory, and Leann were all excellent and extremely helpful! They are the best and made our experience so easy and will be back to buy anything and everything else from them! 10/10 recommend!!!

Laura was amazing she listened to what I was looking for and provided her expertise guiding yet allowing to make my own decisions without pressure

Had a great experience in buying a couch here. Laura was beyond helpful in giving us all the details and we are SO happy with our purchase. Highly recommend!

We loved picking out furniture for our new home here! The sales staff was friendly and helpful without making us feel pressured. We worked with Leann and she was absolutely amazing! She was always there or a phone call away to help us with anything. We appreciate all her help and couldn’t be happier we went with Ashley Furniture!

Joe and Rich were exceptional in assisting my family with furnishing our home.