Ashley Store | Salisbury, NC 28144

I had the most exciting experience thanks to William the sales clerk he was so helpful and patient and showed me all the great things that I could choose from for my Budget he was so very nice I'm so grateful I had him thank you so much

William was very professional and knowledgeable it was a great experience.

My wife and I have been looking at couches for a few weeks now. We visited the Salisbury Ashley location and met Bill. Bill was very knowledgeable and didn’t make us feel pressured to make a purchase-I really appreciate that! So when we were ready to buy, we went back to Ashely and found Bill-everyone was great to work with! Thank you Bill!

Worked with Kramer and it was an easy and pleasant experience!

Salesman Kramer was very knowledgeable of the products and the stores warranties. He worked very hard to help us visualize the sectional in our space by moving it around and removing pieces. He was helpful through the whole process.

We recently visited the Ashley Furniture Store in SAULSBURY, NC and our sales representative was Isaiah Taylor. This young man was with us for nearly four hours looking for a chair and roll type queen bed. His patience, knowledge and likeability made the experience enjoyable. We did, in fact, end up purchasing the bed and mattress and a chair and are looking forward to receiving these items later this month. Again, many kudos to our sales representative Isaiah Taylor and Ashley Furniture in Saulsbury!!

Dylan Price was extremely friendly and helpful. He assisted us in finding the perfect lifting recliner for our father. The rest of the staff was very welcoming and acknowledged us every time we walked by.

We went in today and ended up buying several pieces. Kramer was very helpful. He gave us the pros and cons of the ones we liked & let us decide without pushing the sale. I highly recommend him.

William was awesome and answered all our questions!!

Kramer did a wonderful job helping me today!

Felicia has helped me and my family twice … She’s is awesome and very professional.

Isaiah was extremely professional, polite and upbeat. He helped us tremendously and made us feel like he cares. He’s the kind of man I would definitely recommend and give repeat business to!

KEN IS AWESOME!!!!! helped us find what we needed!

Kramer at the Salisbury location is Awesome! He was not pushy at all and helped us find exactly what we were looking for. We appreciate him so much!

Felicia was a GREAT sales lady. Very knowledgeable & professional. Look forward to working with her in the near future.

Felicia was great!

Bill Jones at the Salisbury Store was very good to work with. Not pushy and very helpful. Great personality.

Went to Ashley furniture today and Bill was awesome! Very informative. Helped us get a great deal👏🏼

Was a fantastic experience and stayed after closing to help us finish it up.

Felicia and Isaiah helped us. They were both very attentive and super helpful.

Sales associates Felicia and Isaiah were awesome. Both were very helpful

Bill is a great sales person!!! The staff are all willing to help. Had a great time spending more money than I intended!

Phenomenal to work with!!! Bought a new dining room set and loveseat here!

Love it here!!! Ken was so patient with us as we ripped and ran around making up or mind. After steering us in the right direction, we made final choices and ended up with great furniture. All of the staff are fantastic and great to work with.

Ken has been an awesome help with our many purchases in the Salisbury store!! We are satisfied with all of our purchases so far!

Fantastic salesman. Overall great experience.

Billy was super kind and easy to work with . thank you helping us find our dream couch.

This place has really good beds in they’re really comfortable and they’re like I don’t know what else to say

Dillon was very helpful. He checked on us as we went through the store browsing. I eventually found a table and chairs that I liked and purchased.

Ken was very helpful during our visit. Not once did we feel pressured to purchase anything, yet he was always readily available to assist and answer any questions we had. In the end we purchased exactly what we were looking for, with no issues or concerns. Great service indeed.

Felicia was great! We got a whole bedroom set and she was super helpful throughout the process.

Went to buy our daughter a new bed. William helped us and was able to answer our many questions about mattress and box spring height because we needed a height range for our daughters special needs.

Effortless process!! I came in, asked for recliners, and Bill assisted. He allowed me to explore at my own pace while still being visible if I had questions. I decided to make my purchase the same day. Initially, I didn’t think it would arrive by Father's Day, but Bill orchestrated the delivery perfectly! My Father was rocking by 8:45 am that Saturday morning with the biggest smile I've ever seen. The process was absolutely seamless and I can't ant wait for my next purchase, I'm definitely requesting Bill!

She was a great help!

William was a great salesman great to work with!

Ashley store in Salisbury was fun. Kramer and Bill were great, giving me info and allowing me to browse without pressure. I found what I was searching for and I am eagerly awaiting delivery of my new additions. I will go back in the future.

William was very helpful!

Isaiah Taylor was great at helping me look for dining room sets.

The sales rep was wonderful, the delivery guys were SO nice, but beware, there is no refund policy in place. If the delivery guys leave and you decide you don't want the item, too bad. That's disappointing and some might say a bit shady, however I'm sure the fine print that I didn't read, spells it out.

Wonderful experience, exceptional customer service

Isaiah was awesome! He was pleasant and very helpful. He knew the products and other options. Will definitely be back to see Isaiah!

William was fantastic. Very informative and took the time to ensure the mattress we picked was to both our liking. Would come back to see him for any of our future furniture needs.

William was very informative and helped show off any mattresses we wanted and was very friendly

Felicia was fantastic!

Absolutely the best experience and customer service from Matt and Hugo! If you ever need anything go see them and they will take great care of you! We bought a new couch, love seat and mattress and they were the best helping us out!

Very knowledgeable. Show different opinions for what we were looking for. Very friendly and helpful.

Felicia was so kind and made sure all our questions were answered. She made the process easy.

Felicia Militello has great attitude and always helped me with all the question's I had. And an amazing customer service.

Hugo and the rest of the staff were extremely helpful and very friendly! No hovering, but always available if I had questions!! Update - fast forward a month or so: While I was very pleased the day I made my purchase, that changed fairly quickly. *I made a large purchase, which included some sale items on the floor. I was told that those items would be held at the store and delivered when my other items were delivered from the warehouse after my closing date. Approx 2.5 wks after the order was placed I received a rather rude voicemail along w/ 2 text messages from an employees personal cell phone wanting to know when I was going to pick up the items. I explained the situation which ultimately led to him saying that he would cancel the order. When I informed him that it was not only sale items, and that the ENTIRE order would need to be cancelled he backtracked and said he would have a manager call me. He never did. I called for 2 days leaving very detailed voicemails, still no one returned my call. I ended up going into the store and speaking with the manager who seemed rather annoyed that I was even there. The following things also happened..... *Not one time did he apologize for anything at this point, and then told me that my delivery dates could not be met, as I was originally told. He said that they don't do deliveries on Monday, and don't deliver to Lexington on Tuesdays. I was not told either of those things the day of purchase. Also, I am a nightshift nurse so it makes rearranging my schedule very difficult. **Thankfully the store manager was able to arrange the Tuesday delivery after all. *The sale items would not be delivered, I would have to arrange for that. I was in the process of buying a home, which is stressful enough as it is. I ended up having to pay my movers to pick up these items, which was an extra charge on an already huge expense. *When my movers arrived at the store to pick up, they had to disassemble and load the items themselves. Slats for the bed, and a charging piece for the nighstand were missing. I suppose I'll never see those. *When the other items came from the warehouse, the gentlemen brought in my sofa, which just so happen to be next to my router/modem for my wifi. Instead of moving them, or asking me to move them, they placed the sofa on the floor and slid it over top of them. Needless to say, I am less than pleased with this experience. I urge anyone planning to shop at the Salisbury Ashley store to get everything up front, in writing and don't assume that they are doing anyting other than trying to make a sale. I will take my business elsewhere moving forward.

Isaiah Taylor was exceptional from the moment we walked through the door, through explaining all our options with the different kind of mattress’s. When it came to our other purchases (pillows, mattress protector, and snivel rocker.) he was extremely thorough, friendly and personable. We appreciate his time and care in serving us. A wonderful young man.

Kramer was amazing! Not your typical salesman…extremely helpful, knowledgeable, and honest.

Ken s extremely helpful. Very nice store.

The young man that helped us great but we had to pick up the desk no delivery because it was on clearance the young man that sold it to us had no help moving it to the front my husband and son had to assist getting it to the front door there was several sales associates but no one attempted to help I’m very disappointed and will not return ever and I hope in the future they will make some changes

Isaiah Taylor was the utmost professional salesperson. You know that feeling of dread that comes over you when you buy furniture or a car; you’re immediately hounded by a salesperson. It was not the case here. Isaiah was patient, he entertained our questions and respected our wants and let us decide without be pushy. Ashley Furniture should employ more like Isaiah or fast track him to a leadership position.

Sales associate was excellent, help my daughter pick out the dresser. Heather is looking forward to delivery.

Great people Ken and Daniel great to work with.

Very knowledgeable salesman. Thanks for the help William!

Isaiah is the best!! He worked with us and helped us to get exactly what we want and that fit our needs!

Bill Jones was great! He is definitely a 5.0 star salesman! Explained everything and was very informative!

We had a great experience as first time buyers from Ashley. Ken assisted us & was a huge help, very knowledgeable and made the whole experience less stressful. We look forward to having our new items delivered and Ashley’s in Salisbury… We will be back! :)

William was great he was able to answer my questions, and reviewed everything with me

Just wanna give a huge shout out to my dude Bill he was such a big help and very patient! You guys have to get down here for the best price in furniture! Thanks for all your help buddy!!

Excellent customer service by Daniel. He was very patient while we selected a mattress and very knowledgeable to answer all of our questions. Plus, he was very patient with our 3 rambunctious kids!

Daniel was extremely helpful,knowledgeable, prompt and courteous. Everything was explained thoroughly and with patience. I was in and out with a new dining table set within 30 minutes, and didn't feel rushed at all

I can't begin to describe the wonderful experience that we had at this store! Hugo and Kramer were amazing! Not pushy gave me time to look and did everything they could to give the best price! This was truly the best experience buying furniture i have ever had! If you need something go here!

Great service

(Translated by Google) Very good 👍👍 (Original) Muy bueno 👍👍

Our salesman was informative without being pushy, he gave us room to look around two days in a row before we made our decision. The buying process went smoothly as well as setting up the delivery.

Explained all products available, pros and cons. Great sales experience

Ken was very personable at the door. He took his time with me and worked with me patiently throughout the process. I had a great experience

William was absolutely amazing! Wonderful customer service and made sure we left happy. We will be back again to see him!

These people are awesome! They worked with me for hours while trying to work through so many details to make this happen. Ken has the patients of saints. I cannot thank you enough!

Me and my fiancée were in the store last week, and was shown around by Bill. We had fallen in love with the couch and ottoman in the store but needed to go back home and measure. We'd made sure to come back the following week to purchase from him, absolutely stellar performance and wonderful customer service. He knew within the first few minutes what we were looking for, and recommended the best product to us. Will definitely come back and buy more!

Bill was friendly and amazing to work with as my fiancé and I looked for a new couch. Highly recommend!

Cramer and Daniel were great to work with

Hugo was a great sales/service representative, I appreciate is service thanks again

Isaiah was awesome and great my husband and I. Great person to work with.

Bill and Ken were great to work with!

Sales staff were incredibly polite and helpful. Answered questions promptly without being pushy. Allowed me to take my time. Plenty of options across price points.

Bill was great!

I purchased a five year extended warranty and just got denied because I was being honest. When sitting in my recliner I sometimes prop my head with a firm pillow, and it has caused the leather to rip. So I took pictures, entered the claim and told them that it ripped and that I have been using a pillow. They denied the claim because it was not accidental and now it is final and firm. You cannot dispute it anymore, but had I said that I accidentally tripped and caused the damage with my car keys it would have been covered. That sure seems like a shady way to get out of paying a claim. So then I ask the store if they had anyone they would recommend to repair it. They did not so then I ask if I come buy a new recliner & used the store credit for the useless warranty and they said I cannot until five years is up. So, I will never be using that store credit, because I will sit on milk crates before I do business with them again.

I had a excellent experience at Ashely Furniture.Thanks to Daniel.Will definitely stay coming back for future purchases.

Felicia was extremely pleasant and professional. She even saved us $100.

Awesome staff, Bill was a pleasure to work with!

Bill was great to work with! Definitely will be back!

Felicia was great, she took care of everything with professionally and kindness. She was also very knowledgeable.

Kramer did an amazing job and we are so happy with the furniture we picked out with his help!

Will was great and helped us get a great deal

William was amazing and patient with my mom… we could not have had a better experience .

Kramer was SO helpful! He helped me decide on the best mattress for me. It was a great experience!

Went into the Salisbury Ashley store looking for a new couch and the staff there is amazing. Felicia and Daniel were extremely friendly and helpful from the moment we walked in the door. I wasn't sure what I wanted but they helped me figure it out, helped me find a couple other things I needed and was also able to help me do the in store financing as well. I will be going back if I need anything else that's for sure!!!

Best experience with sales rep, very knowledgeable and helpful... Kramer thanks for you excellent customer service, it was a great experience

Ken was tremendously helpful and got us the sectional we wanted and help us with every process

Financed half of furniture paperwork stating 0 % interest. (Only reason we financed half instead of buying outright. within a month the they interest rate jumped up to 30% WILL NOT RECOMMEND.

Isaiah was amazing to work with and super helpful! He made the experience so easy and he was detailed and thorough all the way through our purchase!!

Ken helped me out tremendously with sales, decision making was very logical and not trying to persuade me to get whatever; which I appreciate a lot! First time buying furniture and it was outstanding thanks to Ken’s help

William was so very helpful and courteous! Fine salesman!

I needed 3 mattress sets and I needed them within 48 hours. I went to the Mattress firm store in town, all they do is mattresses, got poor service and they could not help. I went to Ashley and Bill stepped it up, found me what I needed and I do not have to compromise on quality I wanted. You need help, see Bill at the Salisbury location, he will not disappoint!

Great service! Very friendly and easy to work witg.

Salesman was very helpful and courteous.

Beautiful store and great service

Had a pleasant experience today at this location, sale person that helped us was patient and informative, his name is Daniel, he spent over an hour with us as we tried to find the perfect bed frame combo and bed. Lastly, The store was clean and furniture placement throughout made for easy walking around. Clean restrooms, other staff we spoke with were also friendly.

Karmer is a very funny and generous guy and helped us find the perfect bed

Kramer is a very helpful sails man!

Daquan, was absolutely amazing! Worked fast to help me find exactly what I was looking for. Thank you! Jill

William was so helpful he was very professional he knows his job he knows what he is talking about he walk me through the process of everything . He has a great spirit about himself

Great service. Found just what we was looking for. The sales person we was great. It was the first time to shop at Ashley. Will definitely shop Ashley from now on.

Kramer was an excellent person to deal with. Very helpful with making sure we got what we wanted and that it fit in our room.

The store was clean and had good displays. Daniel was able to assist us and provided us options to make check out easy.

Daniel was friendly and helpful without pushing; provided several options and patient.

Daquan is fantastic! He helped us find everything we needed at the price we were budgeting. I would recommend seeking him out to assist with your needs at this store.

Awesome experience definitely returning and talking to William

The showroom is great. Plenty of variety. Our salesperson was extremely efficient. Showed us options matching exactly what we needed and did paperwork in under an hour.

Great service, friendly people and never felt pressured to buy. Hugo did a wonderful job.

For a new bed a side chair. Ken Harris was very helpful!

Very clean and lots of options. Found a great deal on a living room set. Daquan was very helpful

Isaiah was great, store had friendly staff and great selection. Not pushy what so ever. Great experience.

Hugo was very helpful!

William as great

Isaiah Taylor was great helping us!

Great staff!

GREAT EXPERIENCE..... BILL JONES WAS AN AMAZING SALESMAN. THANKS ASHLEY!

I would like to give a great big shout out and thank you to Mr Daniel Coffin! Not only did he go above and beyond to help me process my online purchase ! He was very patient, courteous and professional! He has set the bar very high for other customer service representatives! He’s the best and I look forward to dealing with him on my next purchase in the future! Thank you so much Daniel!

My husband and I went in Ashley furniture to price a couple of furniture pieces and search for a small table for our den. Daniel today was extremely helpful today by pricing everything and helping us purchase a small table. I look forward to purchasing the rest of the furniture I need from Ashley.

Kramer was a huge help and got us a great price on a new sectional! Highly recommend

Great experience with Bill when my husband came it. Excited to get our new couch.

My salesman Bill Jones in Salisbury was great. Very nice to talk with and he explained everything and answered all my questions. I would definitely buy from him again.

Felicia was great!

Ken was fantastic! He made sure we got the best deal for our new bedroom furniture. The store is huge and has great selections local in Salisbury!

Isaiah was great, very helpful and professional

Salesmen are not pushy they let you look and also help you find what you want.

Isaiah was amazing. Thank you. Can’t wait To get our new furniture!!!

We have purchased many items the past few years from Ashley. Our sales associate, Mr.Kramer has always been professional and concerned about our satisfaction.

It was a great experience with everyone involved, especially my salesman, Daquan Bowser-Guerra. I would recommend them to everyone!

Ken H was an attentive salesperson. Not pushy or insincere, worked with our delivery needs. Store had trendy and traditional selections with reasonable prices.

Felicia Militello was absolutely amazing to work with she got us a mattress and frame and other accessories!! We really enjoyed talking with her and working with her!!! Thank you so much Felicia!!!

Ask for William! He was very helpful and super friendly

Was in the Salisbury Location today and Kramer was very helpful! Great experience for our first visit there! Thank you Kramer!

William was very helpful and patient while we brought our mattress!

Daquan was very helpful and knowledgeable. He was well versed on their products and able to make recommendations based on my needs.

William was very knowledgeable and helped make the process quick and easy!

Ken was fabulous to work with! He helped my mom get her mattress changed over and no more money exchanged hands! I like a place that cares about their customer's satisfaction and they do at Ashley! Thank you for a wonderful experience!

Great experience with Bill and Chris from when we walked in til we left happily with something better than what we came in for seen online!! My family will return and make this the store of our choice. Thank again bill your the man. Costella

Very happy with my experience at Ashley and also grateful for Mr. Bill Jones. He is very pleasant and not pushy also very knowledgeable. I would be happy to shop here again.

We had an absolute wonderful experience. Our sales person, Felicia, was awesome as well as the store manager. They really worked hard to make sure that my wife and I walked out with everything that we needed.

I have been buying furniture from Ashlys since my very first couch. (Long post warning) They have great financing and havr helped me build my credit throughout the years and now I couldn’t be happier to follow them to the new (HUGE) Salisbury location! The furniture is great quality and the people are great to work with and super friendly. Ken has been there as we have grown our family and we know he will always give us a great deal on beautiful furniture.

Been buying furniture for years with Ashley's furniture. Good quality and great people to work with. Ken has helped us furnish all of our homes throughout the years and recently helped us out with great deals to furnish our new home. Really impressed with the new outlet store in Salisbury, it is HUGE!!!

Our experience at Ashley furniture today was fantastic due to our sales person Felicia. She made the purchasing of our Tempur-pedic bed great. We appreciate everything William, the store manager, did to make our purchase quick and easy

Store is very clean and staff are very helpful and friendly. Felicia made our experience simple and easy! Will be coming back for future furniture needs!

They had exactly what we needed. Ken was the best and very knowledgeable on all items. The store is very clean and everyone was very nice!!! We will definitely be back!!!!

Come see Will!

Go see Willam! He knows his stuff, he was a great help with the purchase of our new sectional. 10/10 experience.

Kramer was knowledgeable, caring, pleasant, sweet heart and understanding!!! I’ll shop there again and tell all my family and friends! Thank you Ashley Furniture! 😊❤️

Had a good time shopping at Ashleys. Our sales rep, Daquan, was very informative, answered all our questions. and was very patient. He did a great job!

Dope experience! Very helpful!! Very courteous and very informational on every product!!! I’ll be going back to purchase a bed soon!!!

The sales rep was pushy and argumentative. I would not buy anything from him. This was for my 70 year old mother and I felt he was taking advantage of her. Being in sales myself, you should listen not talk over. Also in such a big store, not run all over the place stop and ask questions and walk with your client not have them chase you around.

I had the best experience at Ashley furniture on Saturday. Isaac, the young man that helped me purchase a new living room suit was very pleasant and knowledgeable on the furniture. His boss, Chris was also very pleasant to deal with. I would recommend Ashley furniture to any of my friends and family.

As soon as me and my boyfriend walked into the store we were greeted with such a warm welcome by Kramer. He helped us so much with all his knowledge about certain furniture and answered all our questions. He’s your guy if you go to Ashley furniture in Salisbury.

We went into Ashley today to look at recliners. Ken Harris was our sales person he helped us find the perfect pair. Thank you for all your help.

We had a wonderful shopping experience at Ashley. Kramer was very helpful at finding the perfect table for us at a price we afford.

Bill was amazing and very helpful

Ken helped me tremendously. I was looking for several items & he helped me too find them quickly, got me some discounts, I noticed other items that interested me- he made it all happen in record time. Loaded my car after vacuuming a rug I wanted. So good! I'm very happy, can't wait to get my bed delivered soon.

This Ashley HomeStore is very clean and organized. Everything is clearly marked and easy to understand. Our Sales Rep, Bill, was very supportive and patient during our decision making and checkout process. Thanks for everything!

Excellent service, no pressure, explained in detail. We enjoyed shopping there. Dwight and Patsy.

Isaiah was so very knowledgeable and helpful with all the “requests” we threw at him. We weren’t planning to buy a living room set at the first place we looked but we really loved the one we purchased. Will def recommend Ashley furniture and especially Isaiah to friends and family looking to purchase furniture in the future.

Hugo was very professional and provided excellent customer service. This young man is asset to your store and I will definitely recommend all our new home buyers to go and see Hugo

We worked with Kramer, and had superb service in every way. He is a great asset to the store and a pleasure to work with. Our experience in the store was excellent, all the staff was friendly, helpful and courteous, and I highly recommend Kramer and this store.

Worked with Bill. Very friendly and knowledgeable. A joy to work with and a great piece of furniture.

Daquan was very helpful.

Kramer was great and very helpful.

Amazing. Felicia went out of her way to help us find what we needed to fit the family and our life style. Buying had many options and lenders for financing. Every budget accommodated. This is not the last purchase. I have so many more upgrades to rooms needed.

Buying furniture is a very hard decision for me. So many styles, colors and sizes. I would like to thank Ken Harris for being a very patient man. He went above and beyond helping us with our purchase on our new living room furniture. Thanks again ! Sherry & Wayne Trexler.

I recently visited 2 of the Ashley Homestores to purchase living room furniture. We went to the Salisbury NC store and then shopped around at 5 other furniture stores. Ashley Homestores in Salisbury was absolutely the very best with selections and price. They were also the absolute best in salesmanship. Mr. Bill Jones took excellent care of my needs and understood what I wanted. We bought 2 rocker recliners the price was unbeatable. Don't waste your time or money going to the Greensboro stores. The exact same recliners we purchased at the Salisbury store was $599 The Greensboro store was $899 and the Greensboro store flat out refused to price match even tho they were the exact same recliner and both were Ashley Homestores. Save yourself hundreds of dollars and go see my guy Bill Jones in Salisbury for all of your furniture needs. You won't be disappointed

Very helpful and extremely polite! Thanks Bill

We got a 20% off flyer in the mail but they wouldn’t honor it. They said prices were already marked down and they don’t accept those on items marked down already. They lost a big sale and we will never go back. The flyer is a tactic to get people in the door. Sorry people, don’t waste your time!

Isaiah Taylor went out of his way to make sure our order was correct as well as sat us at a fireplace and comfortable chair for my 83 yr old dad. Hes very personable and professional!

Great service, Isaiah was great to work with and such an awesome demeanor! He's a great salesperson and gives direct explanation.

Bill was EXTREMELY kind and knowledgeable. The furniture is pet friendly and high quality. Will definitely be using Ashley furniture again for future purchases.

Was greeted promptly and professionally once we entered the doors. Bill was so great to work with

Jay was our helper . He did an amazing job. The store was also set up nice and easy to walk around

Isaiah was extremely helpful today with our new furniture!!

The customer service is amazing

The Ashley Homestore in Salisbury offered a wonderful shopping experience. Did not have a sales person attack me at the door and follow me all over the store. We browsed through the store and when we had a question / ready to talk we motioned for the sales person to conduct business. It was great.

Joe was so much help! He designed our living room space to take advantage of our small floor plan. We love the home he’s helped us create, will be coming back soon to redo our guest room!

We finally have a nice furniture store in Salisbury!!! Now I don’t have to drive across the state in awful traffic to get something decent. It’s so nice inside the store. They have A LOT of beautiful furniture. The people there are super nice too. Ps. It’s in the old Kmart building.

Appreciate all Lisa she was on for my appreciate her help today

Our sales person Bill was AMAZING to work with.

Great help from Felicia. The store has great selection and awesome deals. I will definitely be back.

Awesome and quick service! Thanks Isaiah!

Great selection and deals. Saved $700.

Great customer service we really like working with him Hugo Moreno

Felicia and Ken were great help!!!

Isaiah was wonderful. He was very knowledgeable about everything in the store. We are looking to furnish a future home, and he took us around to what we were looking for. He described what he could and couldn't do for us. The store was nice and clean and I can't say more about the attentiveness of Isaiah!

Bill was an absolute pleasure to work with! Thank you for your patience and assistance with a big purchase!

Wonderful service, knowledgeable information was a pleasure to work with, and I have bought a lot of furniture in the last year.

Be sure to double check the online prices when shopping here. The prices are extremely high compared to the website.

Our experience at Ashley cannot have been any more pleasant. Our salesman Ken Harris was professional and helpful and not pushy. Cannot wait to get our entertainment center Delivered and set up. Thanks guys.

We had a great experience! Felicia was very helpful.

Salisbury Ashley store was nicely furnished with lots of options. Daquan was very helpful without being a pushy salesman. We really appreciated that and will be back soon!

Ken the sales associate was awesome and a big help!! I would recommend and revisit!! If your looking for a quality living room set or just browsing for an idea. Ashley is the place to be.

The best store

Derrick was awesome and super helpful!

Ken was very nice helping!

Derrick is fantastic!

Kramer immediately welcomed my husband and myself. Was extremely helpful and gave us many selections. Listened to our needs. Was super funny and made us feel at ease. I definitely will come back to this Ashley location.

Isaiah was very friendly and helpful..highly recommended.

Go see Ken. They are awesome people at this store.

Ashley Furniture located in Salisbury is brand new and very nice inside, with lots of selections. All the staff were very helpful and knowledgeable. We worked with Kramer and Daquan and they both were top notch! Great experience overall.

Derek was absolutely phenomenal!!! He made our experience one in a million! Will DEFINITELY buy from him again!!

Kramer was an excellent salesman. No time was wasted and he made sure all my preferences we’re fulfilled.

5 star for Derek!! Fantastic service. Get ar him for anything!!

Derek was a very great help with amazing prices! If you need anything go to him!!!

Bill was a great sales agent and walked us through our purchase.

I’m ticked off because I looked up your store hrs online and said that the store was open until 9pm. I drove there from Lexington and the store was closed! Now I’m definitely going to another store tomorrow to get my furniture, so are my inlaws . Do your job and post your holiday hrs online.

Ashley is a non intrusive shopping experience. Ken and everyone there are very helpful and accommodating. Great desks this week fur the Holidays.

Justin was very helpful with answers to my questions as well as giving me useful info. Everyone in the store was extremely nice and willing to assist. Can't wait for my furniture to arrive.

We visited to look at their mattress inventory. We were greeted as soon as we walked in and were shown to the area with the mattresses. Ken Harris helped us find the best fit for our sleeping arrangements and comfort. He was very professional, informative, and answered all our questions. We didn't feel rushed and were given free range to try out all the different ones we were interested in. We bought our favorite and it will be delivered in 5 days!! Definitely great service, lots of selections to choose from, and were of good quality. 10/10 would recommend!!

Ken was great!

Derrick was very helpful and got us the best prices available on our new living room furniture. Great products and selection.!

Excellent customer service. Bill the salesmen answered everything we needed to know, and was very helpful. I would definitely recommend this store and this salesmen.

Great customer service! Helpful and attentive staff.

We went in looking for a recliner. Came out with a whole set. Felicia was a good saleperson. She let us look and was not pushy. They were also running a great Black Friday Deal which led to us going with a whole. The manager Derek(I think) also worked with us getting to the price we wanted to pay. It was a very good shopping experience all the way around.

I had an awesome experience at this Ashley furniture store. Kramer was phenomenal. Definitely 5-stars!

This an amazing new store. I am glad they could reuse old building space like old Kmart. We were looking for a sectional and our salesman Ken was very nice and helpful. Will shop this store again

We had a very good experience We you go to this store ( Salisbury ) ask for Kramer , he will help you with discounts, deals and everything you need.

Beautiful store with lots of different furniture beds and mattresses. I believe they have a 20% off furniture and 12 month finance with no interest.

Hugo took the stress out of buying our bedroom furniture!

Hate writing bad reviews, but geeeeeez. Systems never work. Employees don't know what they are doing 80% of the time. Don't waste your time and buy local.

No pressure from salesman. He did have a quiet voice which was hard to hear. However, he took care of us and figured out discounts and allowed us to go home and measure before emailing us the contract. Delivery was planned much quicker than anticipated, which was a good thing. Pricing was not the cheapest, and not the most expensive. Overall we had a good experience.

Frustration is one of the many words I'd use about Ashley Furniture. They always have some sort of issue when we were trying to buy something, and we sit there for 25-30 min just waiting while their employees can't figure out how to get into the system. We gave up and won't ever go there again. Don't even get us started on corporate. They are not helpful at all either.

I can't even express my disappointment enough with this location. I bought a dinner table 2 months ago and said it would be 2 weeks o deliver (no problem). But due to their "internet outage" it lasted a month of no idea when the table would be delivered. So I was told I'd get compensation over the phone and in person at the store. I finally got my table after a month and a week, so I ask the store when I would get my compensation and the store then told me "We actually won't be able to do that.", so I fought tooth and nail for over a month to get my compensation and I finally got it after continuous calls, emails, in person visits. I THEN try to go use my "gift card" Ashley Store sent me and they tell me "Oh you don't have the actual card... We can't get into our system to give you store credit, you'll have to come another time". This place is an actual joke and Ashley Furniture should be embarrassed. I even counted, i went to the Ashley Store over 10+ times to figure it out and there was always some sort of problem. I Don't recommend EVER going to Ashley Furniture. It was a waste of time, I will NEVER shop there again and will spread the word on how AWFUL the Salisbury Ashley is. Still never got my actual gift card.... BTW so people know all these "great reviews" are mostly store employees and bots trying to make the place look better. Employees are supposed to do this. Don't be deceived. DON'T GO HERE.

Very friendly and helpful staff. We felt comfortable and didn’t feel rushed or pressured. Our salesman Ken was very responsive to our questions. Prices were very reasonable and there was a wide selection of styles to choose from. I recommend Ashley Furniture in Salisbury. Delivery was smooth and professional.

Derrick was a great salesperson. He answered all of our questions and was very patient. We had a great shopping and buying experience at Ashley.

Very clean store. Derek was super helpful and worked with us !

My husband and I worked with Derek. He was extremely helpful and got us the best deal for a new living room set. The store is extremely clean and comfortable.

Wide variety. Easy transaction process with staff member, Derek.

The consultant Bill Jones did a great job with helping, and explaining everything to me. Loves his job, and love people. Would highly recommend him, and the Salisbury Ashley store to others.

Great service!

This may be a longer review but we had a great experience and would like to share! My fiancé and I were looking to change our “L-shaped” couch into 2 couches for our living room space. We already had an idea of wanting a couch with a console and recliners for one. The other could be a couch with no specific features, just length had to be taken into consideration. We chose this store first due to it just opening not long ago and we had some couches from another furniture company in town that had not lasted more than 4 years. Upon entering this store, we were immediately greeted by Justin Bachman. He automatically sketched out our living room and had several options for us. We took our time and it wasn’t long until we determined the quality that every couch had. Justin was with us through the entire process. We decided to try another store in Concord due to the Veterans Day sales they were running. Justin understood and told us what time he was at the store until in case we came back. The other store was packed, but noticed every employee sitting along a couch talking amongst themselves. We were greeted, shown 2 couches, and left to look by ourselves. We didn’t see anything offered that had the features of the ones we loved at Ashley. We also thought the ones at the competitor store felt worn in already and knew the quality would not compare to the previous ones at Ashley. We quickly made up our minds about getting the ones we had seen earlier. We still tried a few to verify our choices, and again, Justin was with us the entire time and helped throughout the whole purchasing process. It was also helpful that this store offered 60 month financing. The other store only offered 55 month financing. Another bonus is that while we were at the store, every employee came to talk to us and made us feel welcome! We cannot say enough good things about this store! For quality and experience we would choose Ashley every time!

Derek was fabulous! Showed us many different styles. Wasn't pushy at all! .

Derek was really kind with us and offered us a good deal. Great recommendations 💙

Derrick was awesome! we purchased two things here both with him, he's super personal and thoughtful. Unfortunately there wasn't a 10 star option. but 5 will do :(. He's amazing, broke everything down so we understood and was very genuine. Would recommend him to any one

Felicia and Derrick were great!! We always end up back at Ashley!! They were great to work with and got me what I needed for the right price!!

Ken was amazing! Took awesome care of us!

Amazing customer service from Ken!

Just left the store about 30 minutes. Walked into the store the employee at the front acknowledged the people that walked in before us and gave them a pamphlet and told them to let him know if they had questions and all we got was a hi as he sat down. We kept walking and another employee Derek asked if we had questions. He was great! In about 30 minutes we had what we wanted purchased and walked right out of there!

We can’t say enough how incredibly helpful Kramer was to us today! His excellent customer service is the reason we made our purchase, and we will definitely return to this store to work with him again. Thank you, Kramer!

Felicia was the best! Great customer service and conversation

Dominique was awesome! She answered all our questions while quickly multitasking! She was able to configure the couch option we wanted and will be our sales person from now on! 2-3 week delivery! Thank you!!

Justin was patient, friendly, and knowledgeable. He made the experience a delight!

Bill with Ashley furniture in Salisbury was awesome made me feel like family and was not pushy at all,..let me take my time to find just what I wanted....bill needs a raise in my book👌👍

Justin was a pleasure to work with. Process was easy and fast!

Beautiful location - they have everything here mattresses, sofas, loveseats, sectionals, bedroom, and dining room furniture. My salesperson asked great questions and made me feel very comfortable.

Awesome selection, and great customer service! We will be back!

Justin was amazing! He answered questions promptly and with an incredibly positive attitude. Give him a raise ! He made my husband and my experience beyond what we hoped for.

Everything went very well at the new Ashley store in Salisbury North Carolina. Those working in the store were very friendly and helpful. We ended up buying 3 love seats. We got a great price and they were all three very beautiful. Would highly recommend you check out this location.

We were shopping for a recliner sofa. Kramer was an awesome sales person. He helped us through the process and we purchased the “card player” recliner sofa from him!!

Great experience!

Very nice place great selection !!!

Our sales person Justin was very helpful and positive. He was very knowledgeable about the furniture a wa spleasant to work with.

Kramer was very easy to talk to and very friendly. Highly recommend him when it comes to getting the best customer service at Ashley!!! 🤍🤍🤍 Amber & Allen Lykins

Came in knowing what I wanted and was able to find it in the Outlet section. No pressure to buy. Great experience with Derek Davis.

Bill Jones helped us pick our dream sectional for our living room! We couldn’t be happier with our experience!

Derek was great! He was helpful and patient. Awesome customer service:) I would definitely recommend this store!

Ken was super helpful and nice. Great price. Would recommend.

The staff were all pleasant and well versed on their stock. Answered every question Listened to me in describing what I was looking for and helped me find it at a great price. Showroom is lovely, clean and well stocked. So nice to have a furniture store near me.

Great shopping experience!! Quality of the furniture was great! Highly recommend asking for Derek! He was awesome!! Will definitely be back!!!

Fantastic service, very friendly staff.

Got the perfect couch for my family! Kramer is the best

The sales representative, Ken Harris was the consummate professional! Great Staff! Quality Service!

The furniture is really good quality and we like our chairs a lot. The staff was very friendly and seemed to know their products very well. However, we did have issues with exchange. Our rep accidentally typed in table height chairs instead of counter height chairs and we didn't catch it. We reached out every other day for a week and they kept telling us they would get back to us the next day to arrange an exchange and never would. We had to leave a bad review here on Google before they finally gave us an update.

I walked into the new store in Salisbury NC and was greeted by Daniel. I told him what I was looking for and he showed me several styles. I found one I liked, showed it to my husband and we bought it on the spot.

Most wonderful. Had fun. Ken was the best

We stopped by the Salisbury location Saturday and was greeted by Bill, he was very knowledgeable, kind and fun to talk with, he helped us with our purchase and had us out the door in no time. Go see Bill Jones for your next purchase, you won't regret it!

Justin was great to work with. Beautiful place to shop. Very friendly and knowledgeable staff. Very happy with my purchases. Lots of furniture to choose from. Highly recommend!

First time in the new Ashley Furniture store! Justin was extremely helpful assisting us in finding a new bed frame. Very personable, made the experience quick and easy!

Ken was great

Customer service was amazing! They went out of their way to find what we were looking for and did it in a timely manner

very well staff, friendly and patient. Bill Jones - was very helpful in a timely manner and knew his stuff! enjoy the visit

This was not me so apparently they let others use my account

Kramer worked with us when we were shopping for my mother in-law. She was moving into Trinity Oaks. He was great to work with and we felt like we got a good deal.

Bill jones is the best very friendly hard worker and dedicated to you I will be coming back for my living room set

This is a very great beautiful store ………….💙👍🏿

Great place with lots of good options to choose from the sales guys there treat you like family!!

I LOVED how patient and well informed Joe Kramer was about the furniture/mattresses. He was able to answer all my fiancés questions and concerns. Highly recommend asking for him.

Justin was really awesome helping us experience the purple mattress. I'd recommend anyone who is buying furniture not miss their grand opening in October 2023. The prices are epic!

Great service very helpful.

Amazing experience. Didn’t feel pressured at all and walked out with a purchase. Glad they came to Salisbury area

Ava was very knowledgeable, helpfull, professional and kind.

Kramer was wonderful in giving us time and space to explore options yet was always available to assist and answer questions.

Kramer was amazing!! Very helpful and not overstepping at all. 10/10 would shop with him again!

Kramer great!!!!!!!!

Hugo was amazing to work with made my experience fast and easy ask for him when you go get your new furniture !

Great service, Justin was a lot of help. I was able to purchase my thing without any problems. Definitely worth the trip

I had a fantastic experience shopping at Ashley's Furniture, thanks to Ewa, our salesperson and Will, the store manager. She was incredibly knowledgeable and helpful, guiding us through the selection process with a friendly and patient attitude. Ewa made our furniture shopping a breeze, and we couldn't be happier with our purchases. Ashley's Furniture and Ewa's exceptional service have earned our trust and loyalty. Highly recommend!

Great experience! Bought a brand new mattress

Ken was fabulous. Excellent customer service.

This is our second time shopping with Kramer at Ashley and it was another great experience. He is kind and helpful and will always have our business!

Went in Ashley furniture to see about getting a new living room. I was torn between two things and in the salesman go very helpful and gave me a great price. I told him I needed to sleep on it and I will come back and I promise that I will only give him my business if I decided to purchase which I did, and I waited until he was back in the office. He made the process easy for me and made sure that I was able to get the living room furniture that I want it. I would recommend going and ask for Hugo.

Justin is awesome this guy is so amazing he goes out His way for you and takes his time to make sure you have what you have and need. We came all the way from Charlotte to see Juston because he is that good!!!! You need to come and see Justin!!! Please when you walk in ask for him he will give you his all. He was such a blessing to work with

9/23/23 update: we finally got the correct chairs that we ordered, but we will not be ordering any furniture from them again. If you do, I recommend buying online instead. 9/18/23 update: They ordered the wrong height chairs for us and we have been trying to return them for a week now. Have not heard back from customer service as promised 3 times. They keep saying someone will “call us tomorrow”. We thought about buying our sofa here but will be taking our business elsewhere. I will update if they ever give us a refund. ORIGINAL REVIEW: Derek helped us choose furniture for our new home. He also presented some flexible options that we were not aware of. He is friendly and knowledgable about the area and in the realm of furniture.

Ken was awesome!!! Need to visit

Great experience

Justin is an amazing salesman

Love have Ashley’s Furniture Store in Salisbury !! Justin greeted me and informed me of all the sales. He was so nice and supportive!!! All the salesmen were great !! Nice quality of everything !! ! I was the first customer to use their credit card machine !! I would recommend people to shop in this amazing store! I will be returning!!

Justin was a wonderful sales man, he took care of use gave us the best deal and was very friendly since the moment we walk in the door just as the store manager highly recommended this store

Bill Jones was helpful and not pushy at all. The store is beautiful.

Bill was absolutely amazing and accommodating! One of the best furniture shopping experiences! Good job Salisbury Ashley's!

Went to the new store in Salisbury. Huge location with lots of inventory. Our sales assistant, Bill, was a great guy to work with. I will definitely be going back.

Sean, the sales representative, was great. He listened to what I was interested in and took his time with me until I found what I wanted. It actually turned out to be the first living room set he showed me, lol. I'm very excited for delivery. Thank you Sean!

First of all, I’m so happy Ashley Furniture decided to open a Store in my Community. Beautiful, good quality furniture at great prices. Mr. Bill greeted me, made me aware of Labor Day sales, gave me time to browse, then checked periodically to see if I had questions. The staff were friendly, professional and went above and beyond to be helpful. We’re loving our purchases and I’m sure I’ll be a repeat customer throughout the years!

Thank you so much for your guys !! Ken and Sean !!! Great service and customer service

Kramer was a wonderful salesman took his time.

Ken and Shaun were awesome!!

Love the place. Sales man was very nice.

Kramer, best sales person ever!. He was attentive, patient and helpful in any way possible throughout our furniture hunting process.I feel very pleased with all the pieces of furniture I purchased and selected thanks to him as he also helped me along the process with his suggestions. Definitely would go back and also recommend him.

This beautiful new Ashley store is a great asset to the Salisbury community. The manager Sean and staff have a heart to help. The sleep gallery is amazing. Lots of comfy mattresses to try out. The outlet and showroom have a great selection of furniture, lamps, art, accessories and more to choose from. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Justin has been so great! Very informative, and even has great customer service and wonderful conversation! Definitely coming hack to see him for more shopping.

Justin’s service is top tier!!

I am so happy with my bed set from Ashley!! Ken helped us so much!

Ken was awesome