Ashley | Shallotte, NC 28470

Ashley Shallotte, NC

Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.3 Star Star Star Star Star
(376 reviews)
Star Star Star
Bill Doyne 1/28/23

Nice selection and all. Just didn't say buy me.

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Deana Rivers 1/7/23

Loy is a great salesman. He has helped us furnish our whole house including outdoor furniture. I highly recommend Ashley Furniture in Shallotte! Go ask for Loy!!!

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John Butler 12/17/22

Tony was my sales person he was great and very knowledgeable we are really satisfied with his personal sales experience and he went beyond the call of duty.Thank you Tony and Ashley’s. The Butler’s

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roman szyjka 12/14/22

Star Star Star Star Star
tikila morgan 12/1/22

The customer service in this place is Awesome! Ask for Brian on your next trip. Great salesman not a pushy salesman. Tell him Tikila Morgan referred you. 😊

Star Star Star
Ellen Rigano 11/18/22

4 months and still haven't received our bed set 🙁

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Margo Petersen 11/16/22

Ashley Furniture, I would like to tell you how good your salesperson, Kristine, is. She is very knowledgeable of your product lines, while making me comfortable purchasing from Ashley Furniture. Because of that, I would come back when I am looking for additional furniture.

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reymann hill 11/14/22

Star Star Star Star Star
Renee Meaney 11/14/22

I can’t say enough about Ashley Furniture and the most awesome sales associate Kristine. She was so pleasant to work with, listened to our needs for our new home, and helped us out anyway possible. We feel we made an awesome friend and will continue to work with her always!! Big thanks Kristine

Star Star Star Star Star
Susan Lane 11/14/22

For this review, I am reviewing Kristine. She was amazing to work with through the whole process. I was purchasing furniture for two entire households, and it was a bear of a purchase to say the least. Her attention to detail was a huge asset in getting my exact needs met and she was flexible and easy to work with when my needs changed. Kristine kept in touch for the entire period and was proactive in assisting me when a piece of the furniture became discontinued. From the beginning to the end (the final piece was delivered Saturday), she has been engaged, honest and forthright with information and helpfulness. I have NO complaints about Kristine. I would work with her 100 times over, and highly recommend her for any purchases that you select from Ashley in Shallotte. Regarding Ashley furniture, I was not impressed with the manager of the store, the warehouse department or delivery. During our purchases, it was clear that that the manager of the store was unaware of how credit scores are calculated. Following purchase, the warehouse employees, one in particular, became very annoyed with me about rescheduling due to a delay in the closure of my home which was out of my control. In fact, the warehouse "gave" one of my pieces to another customer in the meantime of my initial delivery date and the actual delivery date, and when it was time to deliver my furniture, it was magically "gone" and I had to wait for delivery of another piece even though I proactively placed my order over 6 months in advance to prevent this very event from happening. When directly asked about the magically disappearing table, I was told that it was never in stock (which was untrue since it was confirmed two weeks prior that was it in stock in the warehouse waiting delivery) and that according to this employee, the warehouse does not keep a record of where each piece of furniture is delivered!?!?!? Another laughable lie. This same employee, on this phone call, informed me that at 2pm EDT, no supervisors work during this time. Surprisingly, about 15 minutes later, this employee was able to find a supervisor to actually reschedule my delivery of the missing magic table within the week. When delivered, one of the bed panels were damaged. The company was proactive on getting this repaired. The couches would not fit up the stairs and the delivery guys did not bring hoists or any other items to assist in alternate moving methods. During the initial delivery, they scratched my BRAND NEW floors. The scratches were in two sections of the house, and the scratches in the living room were approximately 2 feet in length. The head delivery guy (who is contracted out) took photos of the damage and said he would report it. Guess what, he didn't report it! When I spoke to customer service, they knew about the damaged bed and that the delivery guys left part of the couches in the garage. They had no report of the damaged floors. However, customer service seemed very concerned and have said they are actively working on the problem. It is yet to be determined what the solution will be.

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