Ashley Store Wilmington, NC

Great quality products at a good price point. Ken, their sales manager, was incredible. He was patient, helpful and made sure everything went smoothly with the transaction and delivery!

Mike was excellent

John was excellent to work with!!

The level of service I received while shopping at this location was awesome. The salesman that helped me with my purchase went above and beyond to help me get approved for the amount of credit that I needed for my purchase. I will definitely go back for my next furniture purchase.

The young man, Daniel, who waited on me was kind and interested in showing me the items I described. This took knowledge and skill.

Luke was great he was very helpful and I appreciate him

Kent was very helpful!

My daughter and I came in to find some furniture for her new house. We had a great experience with John Castro at Ashley’s in Wilmington. He is very knowledgeable and helpful. Just a really nice person. He went above and beyond to make us happy and we appreciate it.

"I had an amazing experience at Ashley store , John was incredibly friendly and helpful, highly recommended

John is awesome! We will be back to buy from him again!

Amazing! John was really helpful planned out our new couch and everything! Super super nice!

The help and knowledge displayed by my sales associate, John castoro, were the determining factors in my decision to buy from Ashley. After many trips to other stores, the quality and reputation of this store won out. The discount offered on charity day also helped my purchase decision.

Great service all around! Everyone was super helpful and Allen took great care of us!

John was great. Good store, decent prices.

Kent helped us customize our new couch. Quick and easy process with great prices!

We had such a great experience with John Castoro at Ashley. He was welcoming (including to our dog), friendly, and accommodating to my very specific requests for the type of furniture I wanted. He guided us to find the right sectional and even helped us to configure it to fit into the space perfectly. I would 100% shop at Ashley again (versus online) and recommend John to anyone looking for assistance. They also had a great sale going on while we were there.

Allen was wonderful! Highly recommend him!

The shopping experience was fine be why are we now being inundated with Ashley Furniture advertisements on our facebook pages?? Makes me not want to go back.

Patient informative help

I went I to the store to view, in person, an item I had seen online to verify how it looked in person. The item was not in the store but John was able to show me the item on a very large screen and I moved forward with the purchase. John, and the staff, were very friendly, able to answer my questions and consummate a quick transaction. I am awaiting the delivery of my item and hope it looks as good in real life as on the computer screen in the store.

John at Ashley took the time to show us around and answered all our questions. Very pleased with the purchase

Alan was our salesman he was very helpful though out our purchase.

I am moving to Wilmington,NC May 1st, I had the pleasure to purchase furniture while I am still in New York today over the phone. Skyler Staples at the Ashley Store in Wilmington was extremely helpful! He sent me photos and information of all the furniture He recommended. He was pleasant, and made sure it will be delivered when I arrive. He had Me docusign the Order which was seamless.I highly recommend Skyler and Ashley for all Your Furniture needs!

John was Awesome!!

Mike was great. Let us browse and was easy to work with.

Kent was great and helped buy us a couch

Great doing business with John he was very professional and helped with everything, would recommend anyone to him!

Chris was great! He saved me $30 on delivery of my fabulous new mattress. Mike was amazing throughout the visit. Amazing customer service!

Kent greeted me when I walked in and immediately pointed me in the right direction. He answered my questions and gave me time and space to browse. When I had made my decision on my new sofa, he made the buying process easy and enjoyable. Thanks Kent!

We purchased a bed and mattress from John. He went above and beyond to find an appropriate bed and mattress combination that suited our needs. John is very professional, knowledgeable and personable. We will definitely go back to John for any of our future furniture purchases.

John was great. Thanks for the help

Chris was an amazing help! Bought a full bedroom suit and a sectional sofa from him. Great customer service and a pleasure to work with!

I found the salesman knowledgeable about all the items I had reviewed online. He answered all my questions and was helpful when we needed direction.

Great Service from purchasing,to 6 months (same as cash) Allen was everything a sales person should be!

I had a great experience shopping for bedroom furniture at Ashley, Carolina Beach Road! John was our salesperson, and he was fantastic; very knowledgeable, patient, and helpful throughout the whole process. He made our experience smooth and stress-free. Highly recommend for quality furniture and excellent service!

John was a wonderful help and very knowable on everything. We had a lot of questions and he answered every one. Very polite and a huge help!

Wonderful experience with the staff, particularly Daniel, while purchasing our new bedroom set. The entire team was very helpful, exerted no pressure, and treated us fairly. Can’t ask for more than that!

Kent was awesome! He made our buying experience super easy and worth the trip to shop here! Highly recommend

Me and my husband came in & were greeted by john, he was very polite; when we had questions he kept us informed. He even offered us water, We went through with buying a couch, and had an amazing experience looking for the perfect couch with john’s help!

Allen was very helpful and knowledgeable. We were able to load our piece into our truck and take it home the same day.

The products were attractive, of high quality and fairly priced. Luke, who helped me locate and find what I wanted was a delightful person with whom to work. Thanks Luke.

John helped me choose a mattress. He was kind and seemed knowledgeable. He was even funny at times ( in a nice way)

If you go to Ashley furniture at Monkey Junction asked for Kent Williams he went out of his way to make sure he got everything delivered to us on time. He made sure we got every discount that was available and anything that he could do as well. Kent displayed excellent customer service. He is a master at what he does and if you’re gonna buy furniture in Wilmington, that’s the place to go ask for Kent.

Great service and great offers.

Our salesman Cliff was really great. He answered all our many questions thoroughly and went the extra mile to not only find us the perfect furniture but the best deal. We so appreciated his knowledge and professionalism. Highly recommend!!

Kent was great!

John was great!

John was very helpful in helping me pick out the perfect couch for my renovated home!

Kent was outstanding! Knowledgeable and no pressure. Quick and easy purchase of two sofas. Thank you so very much Kent a

Alan P. Was a pleasure to work with. He didn't harass us or follow us around. He introduced himself and let us look at our leasure. When we had questions he was ready to answer. It was a pleasure working with him.

Dan was great ! Very helpful

Allen was great to work with. Very helpful and easy to work with!

Excellent customer service!

John was great! Wonderful service.

John Castoro is friendly, personable, and professional. With over 30-years in the business he is an expert. Thank you so much the keeping it real with no fluff. We love this set and this choice. We are long standing Ashley customers with more than 50% of the furniture in the home from Ashley. ❤️

Great experience. This is 2nd time I have purchased from Ashley and very happy with items. Mike was very helpful even though he was new.he was very pleasant and helpful!!

John was super nice and helpful. Efficient sales process and good service

Allen was super helpful in finding me a couch that was affordable and in good quality.

I came in with my parents to look at dining tables and immediately we felt very comfortable and happy with the help of Mr. John. The service and experience was terrific with not a single step missed! If you're looking for furniture, come see Mr. John here they'll take good care of you :)

Amazing customer service! Kent was very easy going and didn’t pressure you into making a purchase. Overall 10 out of 10 Highly recommend shopping with Kent!

Kent was wonderful and helped us from start to finish! There was never any pressure, just exceptional help! If I could give more stars, he would deserve them all!

Kent was a pleasure to work with and made our purchase easy.

First time shopping at an Ashley Furniture store. John was a very helpful and knowledgeable about the products. He was very thorough with getting everything correct for delivery of a new sectional to be delivered at the new location my girlfriend and I are moving to. Thank you!

Wonderful experience working with John and our sectional purchase. Highly recommend!!

This was our second large purchase from Ashley Furniture in five years. We had just purchased a new bed frame that included the head and footboard and were looking for the other pieces to complete a new bedroom suite. John walked over introduced himself and asked if he could offer any assistance. After telling him what we were shopping for. His first question was what bedroom we were shopping for. Which I found puzzling. After explaining why he asked, I understood perfectly. Since we were shopping for the master bedroom he explained that the real wood furniture was in one section and the laminate furniture. He also explained the major differences. My wife found exactly what she was looking for she asked John if he could help us when he was free. His response was absolutely and followed her over to the area, my wife asked if we could get one of the bed rails out of the truck to confirm if it actually matched. After deciding what color we wanted he quickly asked what pieces we would like to purchase. We ended up with two chest of drawers, a dresser and two nightstands. After paying John told us how the delivery worked, told us he would follow up to confirm the delivery date and set everything up and the delivery team would contact us with a delivery window. Everything went just as he told us it would. If you’re looking for quality furniture without any hassle. Both my wife and I highly recommend both Ashley Furniture and John. Thank you again Ashley and John. See you next time.

Luke was very attentive and very helpful

John C. was excellent at helping us with the sale of a new dining table set. John was informative and not pushy during the process. Thanks for making it quick and easy!

The people were super helpful and kind and made sure that we got exactly what we wanted! We will definitely be back in the future!

Easy to work with, hassle free, great experience

Purchased mattresses for a guest bedroom. Kent was very knowledgeable and presented multiple options. Would highly recommend.

We purchased some living furniture from Ashley Furniture. Everyone was so helpful and accommodating. Allen, our salesman was excellent in answering all of our questions and helping us get the best deal possible. We would highly recommend Allen and Ashley Furniture!

I was in need of new furniture and needed it quickly! John Castoro was so helpful, personable and knowledgeable. His customer service is top notch! Thanks again John. Would recommend John and the Ashley team.

Aaron and Kent were very helpful and professional.

John is an excellent salesman. Told him what I was looking for and he knew exactly what I needed. I enjoyed working with him.

John Castro was knowledgeable, pleasant and efficient. Excellent transaction.

John was great to work with, we had a wonderful experience

Great service today helping my wife pick out a long desired recliner. Cliff was not only knowledgeable, but personable, in helping her & I. Would highly recommend the store & him for your furniture needs!

Came in to Ashley Furniture and we were met by Kent to help. He took us to where we needed to go and showed us all the options that we that we could choose from for our budget and size of mattress we were looking for. He was excellent, and very knowledgeable about the products we looked at. We came back the next day after looking at other stores and options and he remembered us and answered all the other questions we had with no problems. He was up front with everything and very polite. Very thankful for Kent’s help.

Kent was a great help today! Made purchasing our new couch a seamless experience!

Luke was extremely helpful and informative! Highly recommend!

John was a great help and professional , reached all of our needs and wants felt very comfortable doing business here. Will be coming back for sure.

Kent Williams was exceptional in helping us find the bedroom set of our dreams. He worked within our budget and showed us many alternatives. Thank you Ashley and Kent!

John Castoro was very helpful to us. I highly recommend his excellent service.

John and Kent were great. Very helpful and thoughtful voices in our search for furniture items for our new home.

Went to Ashley to search for a sectional. There John C. Introduced himself and provided direction to our search. John provided valuable insight on several sectionals. This assistance helped us greatly in selecting our piece of furniture .

Had a great day at Ashley furniture, Kent was the greatest. We got everything we wanted and more! Highly recommend visiting this store…

Friendly

We went in looking for a new bedroom set. John was very helpful. We found a beautiful set with his help. Our whole experience was very pleasant. I highly recommend Ashley and asking for John. He was very knowledgeable. The best!

Our sales consultant John C was great. He went out of his way to help us understand all the options and he was very professional.

John was awesome to work with.

John Castro was very helpful and knowledgeable. He gave us a great deal on a complete bedroom suite.

Kent was very helpful very patient and is worth the trip to come to the store. He is very professional.

A huge thank you for Bayleigh for her knowledge and kindness to help me select the right mattress for my back issues. And I want to add that Kent was able to get me the mattress next day. Mattress was perfect for me. I finally got a good night rest. I appreciate the excellent kindness I received. I certainly recommend this store.👍👍

Ashley Furniture is top tier! We worked with Kent who was patient in helping us find the right furniture set for our bedroom since we were searching for a specific style. He was very personable and professional. We felt comfortable with our purchase due to our experience! Thanks Kent & Ashley Team

Kent was so helpful and such a joy to talk to. He helped me find the perfect recliner! Having been to every furniture store in down, Kent made all the difference in where and what we ended up buying. The best sales experience!! Thank you, Kent!!!

Kent was absolutely very helpful. Definitely would recommend Ashley furniture.

Stay as far away from Ashley furniture as you can. They sell garbage. I purchased a reclining sofa and within a few weeks it started making a banging noise when I recline. They keep putting me off and off to have someone come out and fix it. I’ve been waiting now 3 months. They suck.

Amazing experience at Ashley. Thanks John!

I purchased a mattress. Noticed after about 6 weeks that it had some small cuts along the edge. Mind you had I not turned it around I wouldn't have noticed. I informed them. Took a month for them to send someone. Then I get a TEXT that it's nothing they can do. It was probably damaged during delivery. This mattress is over 1400 dollars. I was such a champion of Ashley but never again.

Cliff at Ashley Furniture was great. He gave us a lot of information about the company as well as about the furniture we were buying. He made the process easy. And, he didn't bug us as we looked around!

Went in to look and found a bed my wife had been ogling on sale. Cliff was our salesman and he went above and beyond. He even helped load since we were after hours for the assembly/movement team. Happy with the purchase and even happier with the experience!!!

John was great to work with. A straight shooter not trying to work any angles.

Excellent! We've been furnishing multiple homes with Ashley furniture and we've always been happy. Highly recommended John!!

Great service at Ashley. John is very helpful.

Would highly recommend this location - in particular, Kent was very helpful in getting our delivery set up! We will definitely be back.

Extremely helpful and knowledgeable of products and buying process.

Bayleigh was very professional and knowledgeable!!! Thank you

Chris and Baileigh were awesome! Patient, thorough, and fun to be around!

Chris and Bailey were amazing! Super helpful and informative and the process was so easy.

I did the pre approval online and had the confirmation number along with the $50 off for the email sign up, but everyone that I spoke to initially seemed a bit confused about why I was even there. I did however, finally get everything straightened out and made my purchase And it was a very nice experience after we got through that part but what I would recommend is having more information in the stores about a pre approval, It seem to be difficult for them to know what I was talking about. Honestly, I almost left two times because it was so irritating trying to figure out how to explain what I was trying to tell them. I don’t think it’s anything that they’re doing wrong. I just think there’s not enough information for them to know what is happening when people are trying to do things online so it gets very confusing which is a turn off when you’re trying to get something done quickly.

Great staff !!

Allen was great to work with and helped us furnish our new home!

Had the best experience with Allen and buying furniture at this store! Would recommend

We have had a great experience with Ashley furniture store... especially with John C....he has a great customer service. We have bought several items from them. Thank you again!

Sales Person John was great... Great Sofa and great Chair and table...

John was great!

Had a great selection at the store. Allen and Kent were good to work with no pressure and answered all my questions.

After five other furniture stores, Allen finally helped us go home with the perfect couch for our newly remodeled home. We can’t wait for it to arrive!

Kent was the best! Thank you so much!

Kent was awesome

Bailey was Extremely helpful... great furniture for the price

Great guy, very knowledgeable!

Very easy going sales process. No pressure, no if you leave the sale may be gone. First enjoyable experience buying furniture. Thank you John!

Sales man John was very helpful and friendly

Very friendly atmosphere. My family and I had a great experience at this store. We were able to find exactly what we were looking for with help. HIGHLY recommend!!

Had a great visit! Allen was fantastic and helped us pick the perfect couch for my mom’s living room. They even let us take a pillow for a day to pick paint colors! Great service and super friendly associates.

John was very helpful and knowledgeable. He answered all our questions and went above and beyond.

John was both knowable and very helpful with our seating selection. No hassle or pressure, just information on policies and procedures and down the road if there are issues.

John was excellent and helped us decide which furniture to buy. Thank. We always get good service from Ashley furniture.

Amazing Experience!!!

My experience at Ashley’s was exactly what I needed. I just moved and needed a bedroom set. My salesman, John, was helpful but not pushy. I’m getting the furniture that I needed delivered in 2 days. I’m happy!

Our salesmen, Cliff Sheaf , was very helpful. He listened to all of our wants for our furniture, then found the pieces we needed. He then found us the best deal and great financing. All in all a quick and pleasant experience.

Ashley Customer service is very helpful and nice

Enjoyed our experience with John, he helped us find the sofa of our dreams. Quick and easy

I visited the Monkey Junction Ashley Furniture location multiple times to view dining room sets. Allen did a great job showing me the different options and helped me select a size/shape that best fit into my available space. He was patient and knowledgeable about Ashely’s products. I’ll definitely work with Allen in the future

Good experience. Very helpful sales person, Kent. My needs were addressed and I was pleased. In addition there are sales.!

Kent helped us from the beginning until we bought what we need He was friendly and professional

Shoutout to Allen and the other guys working on December 31st. We worked with Allen directly, and he was very kind, patient, and informative!

Awesome experience! Was not pushed, hassled or bothered to purchase anything. Everything was explained thoroughly to me from start to finish. Will definitely be purchasing from here again

Excellent store. A lot of variety with affordable pricing . I highly recommend this store. Allen was knowledgeable and helpful in our selection process.

Bought a couch and some tables for my living room here. Chris helped out so much. I had many questions and Chris was more than happy to answer. I will be returning to this store for any furniture needs I have from now on.

Ashley provides extraordinary customer service. We needed help five years after purchase. Cliff went above and beyond to help us out.

John was super helpful and patient! Can’t wait to get our new stuff!

Allen was very helpful and professional when I purchased some furniture. It was a great and comfortable experience.

Great service and experience at Ashley furniture. John got me an amazing deal and made me laugh!! Thanks for making it fun and easy!

So far, the experience has been positive although for full review I’ll wait until after delivery which will be the end of January

John was very helpful. He spent a good hour working with my elderly father.

Kent was awesome to work with! Very helpful and low pressure. Knowledgeable about the product and gave a great deal!

John C. was so very helpful. He explained everything in detail and took his time with us. He gave us time to look around and view different styles without any pressure. He is very knowledgeable and we will go to this store for any additional purchases!

Cliff was great

Cliff was awesome. Thanks for the great furniture.

Alan was a great help! Excited for my new sofa!

Kent was so helpful to me with purchasing a new mattress! He helped me find exactly what I was looking for and was so friendly!

Kent was wonderful to work with. I brought my Mom is purchase 3 recliners and Kent was very knowledgeable. We decided to also purchase a mattress for myself. Kent knew exactly what I needed due to my arthritis. Very quick delivery also.

John was fabulous! He helped me get financed and went the extra mile. Really enjoyed our time here. He’s the best

Amazing local store. John was great! Super friendly sales experience, definitely coming back again!

Great shopping experience in Ashley Store in Wilmington, NC today! Started off a little rocky! But John definitely turned it around!! Great selection, outstanding customer service !! I will be back!! Can’t wait to get our recliner😜

Just moved to the Wilmington area and stopped into Ashley Furniture to look for new furniture. Kent Williams approached me and was very helpful with the different selections of furniture available, he was knowledgeable and professional. After Kent provided me with information he let me browse around at my own pace. I highly recommend Ashley and Kent! Thanks for everything Kent!

Kent was fantastic to work with, we highly recommend him! Great experience! Thanks

Bayleigh has been such a breath of fresh air. She left me and my wife look around the store without the feeling of a sales person breathing down our back. She has been such a pleasure to work with. Thank you! Will definitely be back.

Kent helped us pick out some new furniture. He was helpful and knowledgeable. I highly recommend him!

This Ashley HomeStore is amazing! The associate Allen is also amazing, super helpful, and very attentive. He helped us find the perfect mattress for us in a matter of minutes- and we are ecstatic. Highly recommend this store!

John Castoro was very helpful in picking out furniture for our home. He went above and beyond to show me the features and how the configuration could be changed. Ashley is the only place I buy furniture.

Awesome experience! Cliff was so helpful and informative! I love my living room set!

Allen was wonderful helping us at the Carolina Beach Road location!!

Kent was friendly and super helpful. Highly recommend this store.

I never met a sales representative like John Castoro! He was outstanding! Patient, personable and very easy to relate to. He took his time with my daughter and I as we looked to buy a mattress. He was very knowledgeable and didn’t try to sell us anything we wouldn’t be interested in purchasing. He gave us the best deal possible he could and explained the process of the purchase. Next time anyone goes to purchase furniture from Ashley make sure you ask for John!

Kent helped us from the moment we walked in and was available to answer any questions we had throughout our shopping experience. He worked hard to get us the best deal and discounts he could, and explained the process and all the details of the delivery and warranty to make sure we could make an informed decision. Five star experience and would happily work with Kent again no questions asked.

Luke was awesome, he provided an excellent experience. From the moment we walked in with our kids in tow he interacted with them and let us feel at ease with them in the store. We needed a new bed and had not shopped for beds in over 10 years. Advancements in technology have come a long ways and Luke made our education easy and enjoyable. He asked about what was important to me and my wife in a new bed and made sure we selected a product the fulfilled both of our needs. Luke is truly an asset to Ashley Furniture and we will continue to come back to him for all our needs. Thank you Luke!

John C. was very informative, kind & helpful throughout the entire process!

John was super helpful and friendly!! 10/10 would come back and buy from him again.

Kent was great. Help us work through our decision. Great experience.

KT great job!

John was very helpful and patient with us while trying to find the furniture we wanted! He moved items around the store and was personable and friendly. Would absolutely recommend!!

Very knowledgeable and made shopping a pleasure. We found just what we were looking for

Luke was wonderful to work with on our recent purchase of living room furniture. Very knowledgeable and listened to what our needs were. Would highly recommend Carolina Beach store.

Nick is a wonderful person to work with and listens to you to give you advice what to choose from in the house

Sales person very helpful and respectful of our needs. It was a good experience.

John at Ashley furniture made our furniture shopping a pleasant and easy experience.He was very personable,knowledgeable, and professional we'll certainly be back

Bought a bed and mattress from this store in September of 2023 and was absolutely scammed. It is the cheapest made furniture I’ve ever had in my life. It has collapsed 3 times since I bought it, Ashley furniture came to fix it twice, then lied to me and delayed the replacement until my warranty was up and then told me there was nothing they could do since it was too late. This was after I referred someone else that bought a $5,000 couch from them. They’re all just scam artists and I would NEVER purchase from here again. I have walmart furniture that lasts longer. Don’t believe a single word they say.

I can’t give enough stars for Mr.Allen! I was not hassled one bit. In this day, that is so important! I could have easily purchased online but because he was so genuine, I went back in hopes he would benefit from the sale. Plus he was very patient and showed me difference in pricing while I also had my 2 year in store :) can’t wait till our table arrives for our new home!

Kent, went above and beyond with customer search for furniture. With texting, he was able to find the perfect dresser and sofa for us!

John was extremely knowledgeable and helpful without being too “pushy.”

I went to the store several times trying to find my perfect pieces for my space. Both times Bayleigh was incredible. She was so helpful, moving pieces, chairs, etc so I can match the dining table. Actually, all the staff worked together, helped each other. I am grateful to all of them. Thank you. Can't wait to receive my pieces.

JOHN CASTORO at Ashley's was very helpful and patient with me as I took two days to decide what I wanted. Upon my arrival I was feeling defeated after I couldn't have what I wanted with the budget I had. John went out of his way to get mye qualified for more credit that I didn't know was available to me. I left getting everything I wanted, with him working with me I didn't end up buying clearance products, that I felt I was going to be limited to. He was very help full in showing me other options without ever talking me out of something. Also I really liked how although he was listening to me and showing me items there was never a pushy sales feeling. It was really smooth. 10/10 would recommend asking for him.

Kent was amazing, helped me pick out the perfect living room set! Would come back again

Luke did a great job

Kent was fabulous and took his time to get us what we needed and really made us happy

Kent was so helpful in helping us find a dining room table. If you’re ever in Wilmington, go see him!

Kent was great! Very knowledgeable. Highly recommend coming here and working with Kent. Love my couch and ottoman.

Had a great experience picking out a chair for my new apartment. Bayleigh was so helpful and knew the kind of look I was going for. Will definitely shop again!

We have been a repeat customer at Ashley in Wilmington for the past 5 years. Our most recent experience with Allan, Nick, and John has been fantastic. They have been very professional, courteous, knowledgeable, accommodating, and sensitive to our needs. I highly recommend working with the Ashley team. - Michael and Marriah Kalil

Great Service! John was ready to help once I stepped into the building. He gave me all the information to make a decision that best suited my needs and at a great price!

Kent was GREAT! Go see him. Excellent customer service!

My only complaint is there were not many queen sleeper sofas in store to see. Other than that, our visit to Ashley was smooth, our Salesperson, Lukas was knowledgeable and friendly…we would recommend!

Kent was very helpful and very polite Enjoyed working with him

Kent was very helpful and knowledgeable. Bought several items.

John was amazing. Great place to shop

John was wonderful. Thank you!

My experience at Ashley furniture was absolutely amazing! Aaron one of the workers there is absolutely phenomenal he helped me with all of my needs and he done PERFECT! I am very pleased with his help and my furniture. I highly suggest talking to Aaron he is the best :))

Alan was a great sales associate! Very helpful!

Thanks John , for a great shopping experience.

Given plenty of options whe going in to buy two recliners. They were very helpful

Terrible customer service from a salesperson and GM. The salesperson did not listen to me and kept speaking over me. This led to them selling me a regular bed frame and not a platform bed, which then cost me an additional $150 to buy the boards to avoid needing a box spring. The GM tried to put this mistake on me. Not surprising for Ashley.

John was very helpful in picking out the perfect couch. Showed me options and pick out the appropriate size.

We worked with John Castoro and had an excellent experience! He let us browse the showroom and answered all of our questions. We appreciated that he gave us our space and let the interaction develop. We didn’t feel like we were being hunted, lol. John is a true professional and very personable which made our experience that much better. We have purchased several Ashley products from other stores and will continue to do so at this location. Thanks John!

John was fantastic. Very friendly and easy to talk to. He didn't pressure us at all! We were very pleased!

John is very knowledgeable and patient We will be back for future purchases Thanks

John Castoro was very friendly and helpful. He took his time explaining different mattresses as well as options for purchasing. We will definitely return in the future for furniture needs.

Kent was great! He was very helpful and knowledgable. I recommend stopping by.

Allen helped us and did an amazing job! Great experience!

Kent was great! He was very helpful and helped to get me the best deal! Would definitely go back and work with Kent!

Kent was so helpful at the Ashley store in Wilmington. We had a tight deadline for delivery and he made it happen! He was very knowledgeable and helpful in our mattress selection. I highly recommend this store and Kent!

John was so helpful and awesome sales person

Ashley has a great selection of quality furniture. My sales person, John, was extremely helpful and patient while I made my decision.

Stopped in to look at accent chairs. Sales associate Allan was very helpful and informative. He provided options without any pressure. I highly recommend this beautifully arranged showroom, and Allan.

John was very welcoming, friendly, and took his time to make sure we got what we wanted. Amazing customer service👍🏻

Very friendly and great customer service. I really love my living room set that I purchased.

John is knowledgeable & provides top-notch customer service! He made the process of helping my daughter find her bedroom suit seamless. When I visit Ashley's Furniture again He will be the reason why we return to the Carolina Beach Rd location. Thank you again John!

I worked with John this past weekend and he was extremely knowledgeable and helped me find my mattress. He gave me all the information I needed and gave me space to find what I was looking for!

We had a wonderful experience. John was very helpful in describing the features of the chair we were interested in and was very pleasant to deal with.

John was awesome! We went in on Labor Day and it was crowded. He was helpful but didn’t pressure us or follow us around the store. We were supposed to be just looking but then found a couch we loved. John was so helpful and really provided us with the information to secure our purchase!

I want to thank John Castoro from Ashley Furniture for helping me purchase furniture over Labor Day weekend. His knowledge, patience, kindness and the support he gives his customers is wonderful. The entire Ashley Furniture team was very gracious.

Kent Williams truly believes in the warranty!

John and Nick are amazing and willing to go above and beyond to help!

Outstanding sales associate. No pressure and he listened to us. What they had , we were shown and what they didn’t have was told upfront and our trip was fast and efficient.

Kent Williams was an absolute pleasure to deal with and set us up for our new home. Will absolutely be back to shop again and fill our home with furniture. Absolutely the best :)

Kent was wonderful - super personable and helpful, very friendly, and made the experience quick and easy! Very excited about our new furniture in our new home!

John was very helpful providing relevant information and helping us choose the sectional that would work best for us.

Kent was amazing and sold me my furniture, rug, and pillows.

Bayleigh was super!! I had the best experience.

Our salesman John was very knowledgeable and not pushy at all. Very helpful and we had an excellent experience and. Purchased a high quality sofa at a fair price.

We received excellent service from Ken!!! We will be definitely work with him in the future!! Ashley is awesome!!!

John was super efficient in helping us find a recliner/glider for our nursery!

Cliff was amazing, he was patient with my wife and I while we were indecisive about which couch we waned. 10/10 recommend asking for him

Excellent service from Allen. Will be back!

Kent was great made everything easy and fast. Highly recommend

Allen was great! Thanks!

We have recently purchased all new furniture for our retirement home in Leland. We looked at a lot of stores. Ashley had the best value for what we got in high quality and John Castros was extremely patient and helpful throughout the process. We would highly recommend these folks if you’re in the market! Scott & Diane

John Castoro has been great! He is very helpful and nice!

Kent was very helpful & knowledgeable!!

We went in the staff listened to our needs and provided just what we needed and asked for. Very friendly and professional. We will return on any future needs.

John was amazing. We were in a hurry and John was so accommodating to our schedule. And he was also fun! We will be back to buy more furniture for our rental property soon! And from John!

John my salesman was very informative & helpful

Kent was amazing!! Go see him today!!

We came in about 4 different times trying to decide on a couch we wanted. Everyone was so nice each time, never harassed us and always made sure we had a water too! Luke helped us the first time and literally walked us through each fabric of every couch as we have lots of pets and a baby on the way we were concerned about. He was super knowledgeable. Kent helped us complete our final buy and he’s helped us multiple times and been so friendly and helpful. He made everything quick and easy for us. We had a great experience here with all the help!

Kent was very patient as I took a while to make a decision on furniture. Very knowledgeable as well.

My husband and I were “test driving” theater style recliners. We visited several other stores before we went to Ashley on Carolina Beach Road. John was with another customer but greeted us and pointed us in the right direction. When he finished with his customer he joined us to see how he could help. Very personable and knowledgeable with no hard sell tactics. We were so impressed with the comfort and style of the two seater for our FROG (my husbands ‘man cave’) that we bought the sofa as well for our living room (since we spend much of our time there together). John explored all Options for best pricing and explained additional savings with a deferred interest card. Needless to say we were quite pleased and purchased both. Looking forward to its delivery in a few weeks! If you visit the store for your own needs ask for John for the best shopping experience ! Got our delivery today and the process was awesome. Loving the sofa with heat and massage!!!

John was great! Thanks for the help today.

Kent was phenomenal. Super friendly and informative. Made my furniture shopping experience easy and I hate shopping! Definitely go see him!

Allen was wonderful. He helped me pick out a couch that I absolutely love.

Kent was so helpful and wonderful to deal with. Will be back for more furniture in the future.

Never left the house purchase a new bed

Ashley staff are both knowledgeable and friendly. They were there to assist my wife and me when asked but exerted no pressure. A most pleasing experience.

John and Kent helped us get the couch we needed for our home. Super easy to work with no pressure sales.

Kent was so helpful and knowledgeable, we appreciated his expertise. We have bought most of our furniture from Ashley, and we have never been disappointed.

John was fantastic in helping us!

John and Nick were very helpful.

Kent was an absolute pleasure to work with went above and beyond with assisting and our needs.

Allen provided excellent customer service as soon as I walked! Was great!

Had a great experience with John who showed us all our options, gave us the best prices, and we left happy customers. Would absolutely recommend.

John and Nick helped us get in and out quick with great service

When I walked in the store I was greeted with absolutely great customer service by John. Once I described what I was looking for he knew exactly what pieces to show me. I’m very happy with living room chair that I was shown and purchased. A great big Thank you to John.

Kent was great! Very helpful! Would buy from him again!

John was excellent I really appreciate his input..

Kent was great 10 out of 10

Bought a couch with help from Kent! Highly recommend this store.

KENT IS THE BEST!

I recently bought a sofa and a table from Ashley's Furniture, and I couldn't be happier with my experience. John was incredibly helpful throughout the entire process. He was knowledgeable about the products, answered all my questions, and made the shopping experience smooth and enjoyable. The sofa and table are both high-quality and look fantastic in my home. I highly recommend visiting Ashley's Furniture and asking for John if you want excellent service and great products!

I had a hard time finding the couch the would fit in my house but John C. was very helpful and patient. I have a five year old that is very energetic and John was so calm and polite. I really liked that he didn't hassle me but instead just checked in on me from time to time to see if I had any questions. John is an amazing salesman and person.

John was amazing and super helpful. We were searching for a new dining room table and he took his time with us, also made sure to help us save money! Definitely ask for John if you’re searching for something new.

Kent wonderful in every way delightful

Kent wonderful salesman. Pleasant in every way. Thanks

Kent was great.

Kent was a pleasure to work with...he was patient, personable, and offered his complete attention to us.

I just had a great experience at the Monkey Junction Ashley furniture store! John was a great help and I look forward to my new mattress being delivered soon!!

best place to shop for furniture in town. We are repeat buyers and love the experience and the products are all superior quality. John helped us and he is a wealth of knowledge, and made the buying process smooth. Highest recommendation.

Staff took time to answer all questions and patient with showing different products

Walked in the Ashley store in Monkey Junction looking for living room furniture. I was immediately greeted by Mr. Kent Wms. He asked me what I was looking for. He was a very good listener and showed me exactly what I wanted. Mr. Williams told me my financial options and carefully explained the delivery steps and what to expect on delivery day! Great place to shop for furniture! Thank you Mr. Williams!

Purchased a sofa sleeper. John was very friendly and knowledgeable. He helped me find the best sofa for my guest room at a very reasonable price.

John was very helpful and found the set of tables in the store that we wanted. Very nice to deal with.

Kent was such a great help and wonderful to work with.

Cliff and Kent were amazing. Came in needing assistance with the purchase of a bed and was in and out in no time. Thanks for your help, professionalism and kindness through the purchase.

Kent was super helpful! He showed me a huge selection of couches and got me some great savings.

Kent was very professional and helpful. Appreciate the customer service.

Great experience at Ashley Store today…I highly recommend John C-he is experienced and knowledgeable and explained everything clearly…will def revisit this store!

Alan was an awesome salesman. Both him and the general manager helped with the purchase and removal from the store. Stop by you won’t be disappointed.

John was great to work with. Just moved to the area and also helped with local recommendations.

Kent was very helpful with the purchase of our new dining set!!

We were surprised pleasantly. We last shopped at this store about 10 years ago but the current look is much different. Very nice and Alan was very helpful. He listens well and knew exactly how to help us find the perfect loveseat. Great experience!

Ashley store was very nice. Salesman was very knowledgeable

My mother and I had a gentleman by the name of John waiting on us, very helpful Courteous and couldn't have been any nicer. I would recommend him to anyone that goes into the Ashley store.

Kent was super helpful

I just had the best experience, literally just walked out of the store. Luke is knowledgeable about each piece of furniture. Never felt pressured to buy or go above my budget. Luke went above and beyond to show me sofa’s and explain what type of material is used. I needed something durable, since I have children and pets. Also, get the diamond care 5 year plan. It will be worth it! Truly the best experience. Thank you!!!

Walking into showroom we were greeted by friendly associate. The showroom was thoughtfully arranged and clean. There was a nice collection of all types of furniture and the associate was very knowledgeable. We will be shopping here again.

Great shopping experience! We worked with Kent Williams. He greeted us and allowed us to browse freely without badgering us or giving us a hard sell. When we were ready to make some decisions his knowledge of both the furniture inventory as well as the nuances of each mattress type was invaluable!

Kent Williams was amazing! He was wonderful to work with. Looking forward to working with him again!

Kent did an amazing job helping us with finding beautiful furniture! I can’t wait to see everything in my home!

Kent was amazing and gave us a great deal!

Came into look around and get some ideas/pricing for what couch we want for our apartment. John was very helpful and knowledgeable and made us feel very comfortable & well informed. Looking forward to doing business with him !!

Prices vs quality are way out of proportion. Not the quality it was 10 years ago. Person helping us was obviously new and it seemed no one had time to help him. A very uncomfortable situation. Hope we get the correct order.

Customer Service is great. Ashley is the only furniture store I shop for my home furnishings.

Worked with John for our recent sofa & console table purchase. Love that their sales team doesn't harass you the entire time you are shopping. John was helpful and knowledgeable. Great prices, too!

John helped us find our coffee table, he was very patient and explained the differences between both items! He was also very funny and personable; it made shopping for furniture so much easier.

Kent was an excellent sales associate, purchased a couch and ottoman. I will buy from Ashley again, requesting to work with Kent.

John was great and helped us pick out a lovely dining room table and chairs. We did not feel pressured to buy and he was not only knowledgeable but also a really nice guy. Gave me a great meatball recipe as well!!!

Kent was awesome, excellent service.

John was very helpful, informative and patient. He helped me select the best furniture within my budget for my new house.

Kent is the BEST! So helpful and very knowledgeable on all their pieces. Made the shopping experience very easy and pleasant. We did not feel rushed or pressured. Ashley Furniture is always our first pick for furniture shopping!

Kent Williams sold us our dream mattress from Sterns & Foster! He was a huge help in helping us find our mattress and bed frame! Great guy and salesman!

Allen was a superstar today for us…he is a keeper!

Great shopping experience! John was amazing; he went above and beyond to answer all my questions and took the time to understand my specific needs. The process was smooth and enjoyable—which is rare when you are furniture shopping. I left feeling confident in my purchases, thanks to John’s excellent customer service. Highly recommend!

Kent and Nick were so helpful and kind. They were incredibly personable and ready to help in any way we needed. We’re new to town so they even gave us recommendations around that are trusted and reliable. I can’t recommend them enough!

Wow! I cannot say enough about what a tremendous job John at the College/Carolina Beach Rd Ashley store did for us! He helped us when we were in a huge pinch to get furniture for our new office. He was SO helpful, pleasant, and understanding ... even when we were there past closing time. He was amazing, and so is Ashley Furniture!! We couldn't be happier ... thank you, John! Thank you, Ashley!!!

Great service. Great turnaround time and delivery of new couch! Thank you to our sales person, Kent, for taking care of us. Gold star service!

Working with Kent was great! He was super helpful and made picking my dining room table and stools super easy! Highly recommend!

John was great! He was helpful and could answer all my questions! He took the stress out of furniture shopping!

I purchased a beautiful bedroom set and had a great experience. John the sales associate was very helpful and did not pressure me to buy anything. All payment and delivery was done seamlessly. Wonderful experience. Thank you

We went looking to purchase a couch. We met John Castoro. What a wonderful guy. Told him what we were looking for. He didn't try to up sell us or pressure us. He was very knowledgeable and answered all our questions. It was refreshing to have a sales person sit and listen to what our immediate needs were for furnishing a home as well as planning future purchases. When we go back for additional purchases it will be John I will request to assist me. I am not a shopper but John made the experience relaxing and fun.

Kent was a so helpful and we found the right table for us!

John was amazing! I called the store a few weeks ago, and spoke with him. He gave me his contact information for when I was ready to ask questions, and place an order. He was so helpful in accommodating my needs! The delivery dates matched our time frame perfectly. Might I add, John went in to the store on his day off to assist me. Which was above and beyond my expectations! I was very grateful for his service, and efficiency!! I will definitely use Ashley furniture, and John in the future.

Had a wonderful experience when looking for furniture!! Got a dresser, bed frame, couch, chair, and pillows and blankets! Kent was amazing and so helpful! Definitely will come here again!

Kent was great! Helped me find exactly what I needed for a great price! 👍

Kent was terrific! He took us to exactly what we were looking for! Can’t wait for it to come!!!

Kent was so helpful and got us in and out quick!

Excellent service with John today! Thanks so much!

John was great!!!

Kent, was great today! Very helpful, and supportive, gave me all the information and made it the easiest transaction ever! Thank you 😊

Upon entering the Ashley Store in Wilmington my Wife and I were greeted by John. I must say John was very helpful and knowable in helping us make our decisions on what we were there to buy. John made this experience fun. We will definitely be back to buy more. Talking to John was like talking to family

Great experience today with Aaron. He was so helpful and gave us a great deal. If you need furniture ask for Aaron he is the best!

Kent was awesome! Very patient and helpful. I had a great experience here!

Kent was a very polite and very very helpful

Luke Theodurakis made our shopping experience at Ashley Home Store fun and interesting. He was so helpful and friendly, and helped guide us in making certain choices. I recommend him as a sales person.

Kent was very friendly and helpful. Helped us with couches and tables. Great prices and great quality furniture.

John is awesome! Thank you for your help.

John was professional and a great help

Lukus was so amazing, he was patient when I changed my order ( more than once). Very knowledgeable in everything I choose. Highly recommend this place for any of you furniture needs

My boyfriend and I were first time furniture buyers and John was the best salesman we could’ve hoped for! He was extremely helpful and informative without being too pushy but also very friendly! He exceeded our expectations!

Thank you John C. for helping me pick out my new sofa! You were very helpful and knowledgeable.

Our salesman, Luke, was extremely kind, patient and informative. We purchased a bedroom set, lamps, a coffee table and an accessory. He helped us work out the best price. We also financed the furniture for 12 months with no interest as per Luke’s’ recommendation to get another 5 percent off. It was a pleasure to work with him. I highly recommend Ashley and Luke for your next purchase.

Kent was extremely helpful during our in-store visit after our scheduled sofa delivery was not attempted or delivered. I am highly satisfied with the service he provided and would strongly recommend visiting him in person rather than ordering online.

Kent was very helpful to us! He assisted in choosing a couch that worked for both of our needs wonderfully. Exceedingly thankful!

We had a great experience with John. Very helpful, knowledgeable, and we laughed a lot! Highly recommend this store and ask for John! Audrey

Kent was the best salesman and helpful, we been back twice to buy and won’t forget our needs for the future.

Kent Williams was very helpful and a pleasure to work with.

Recieved excellent customer service from Allen today when purchasing a new bedroom set. Very helpful in answering all of my questions and super friendly!

We met a salesman named John who greeted us and told us to look around and let him know if we had any questions. After browsing a bit we checked in with John who showed us a few things we were looking for. He was not high pressure at all and helped us make an informed decision. Highly recommend John if you come here!!!

Kent was amazing!

John was an amazing salesman. He dotted every i and crossed every t. Would highly recommend shopping here

From the moment I walked in the store I felt welcomed. I knew what style I wanted when I walked in but John C showed me options so that I was sure it would depict my style in the room. John was attentive and efficient during my purchase. I love Ashley Furniture and I encourage you to go see John C at the Wilmington location. Wonderful experience.

John was an awesome help!!

Delivery service is horrible... Store sales rep was fine, but delivery service and delivery Customer Service is horrible. Delivery Date and Time had been scheduled 4 days priors. 1 hour before Delivery time they do not call but send a text and email with a new delivery date and time and have the nerve to say if can't make the new time a $79 reschedule fee. Absolutely horrible service. DO NOT SCHEDULE A DELIVERY from them at all.

Allan was very patient, thorough and not pushy at all. I went several times and ended up buying 2 rooms of furniture from him.

John was ABSOLUTELY AMAZING!! We came in for a sofa and walked out wanting mattresses! He took so much care of us. We’ll definitely be back and we’ll definitely work with him again! Thanks, John!!!

Kent was amazing, very helpful and extremely nice and knowledgeable. He helped myself and my family to the fullest extent possible and was able to get us exactly what we needed. Definitely choose him anytime you go to Ashley Furniture!

Kent was knowledgeable and kind. I’m looking forward to doing more business with him at this location.

Luke! thank you so much I highly recommend him 😊😊😊😊😊

Kent was amazing! Very helpful and wonderful to talk to! Highly recommend him!

Kent was extremely helpful in assisting me with my Stearns and Foster mattress purchase and headboard. He assisted with selection, financing, and much more. Thank you for the excellent service I received today. Sharon H. Boyd

I have been in need of a new couch for my bonus room. When I entered Ashley I was greeted like a friend by John Castoro. John walked me around the store, listening to my needs & budget, showing me several options for my consideration. When I decided on a couch, he explained to me warranty coverage and carefully walk-through making sure my order was correct. John even made sure that the delivery time and date with align with my schedule. I had such a positive experience. I highly recommend John Castoro at Ashley for your next furniture needs.

Kent was super helpful and made the process very simple and stress free.

John has been amazing to work with at Ashley! His professionalism, advice and recommendations on furniture was the ticket for our purchase at Ashley. I highly recommend you look him up for your next furniture purchase.

John was an absolute pleasure and a huge help. He is definitely worth going to see.

John was a huge help for helping my girlfriend and I find our first couch together. Was an exciting and easy process. Couldn’t be happier

I have bought furniture multiple times from this location and every experience has been wonderful. Good quality furniture and John was super helpful in getting us what we want!

My family love the Carolina Beach store. We bought all our condo furniture there and they are truly a joy to work with. Customer service is excellent. I recommend this store highly.

John did a wonderful job assisting me in my purchase.

John and Nick were super nice and very helpful!

Kent Williams was super nice and helpful. Very satisfied!

Kent is awesome to work with. Made our shopping experience easy.

Very accommodating staff, great selection of modern yet comfortable furniture at a decent price. Thanks to Luke for helping my partner and and I out while selecting a new sectional. We found what we needed for our new home fast and easy, can't wait for our new sofa!

We had a great experience with John, he took greaf care of us. He was very detailed, patient, friendly and knowledgable of the products. Nick was great too!!

Kent was STELLER fella

Kent helped me with my new living room couch and oversized chair! Everyone was professional, helpful and kind!

Allen was awesome!

Great experience with John at Ashley furniture in wilmington today. Thanks for all you're help. In finding the perfect sofa bed

Kent was a great help

Kent great, we will be back.

Alan was awesome!! He was great while assisting us with finding the perfect couch for our new home!

Kent was very helpful and took his time with my mom very helpful

Kent and Allen were very friendly, helpful and transparent with information.

Luke was professional and a kind person. Our prices were excellent and the service superior

John is the best very helpful ❤️

I was in search of an adjustable bed and stopped at Ashley’s to look for some furniture. They had a wonderful selection of beds. John was amazing! He wasn’t pushy, knowledgeable and helpful. Highly recommend Ashley’s!

Kent was our salesman and this was our 2nd experience with him, having assisted a son with furniture purchase 1-year ago. We had an excellent, no pressure, top knowledge, professional furniture shopping experience.

Lucke Theodarakus was awesome and very helpful

Kent was great! Definitely recommend 👌

Had a good experience. A gentleman, named Kent, introduced himself to us and left us on our own without following us....which was much appreciated. My husband and I went home and thought about what we saw....went to other stores to check out other living room furniture and we came back to Ashley and made a purchase. We asked for Kent, again, and he was awesome. Personable and knowledgeable. It was a wonderful experience and I would suggest shopping at Ashley and ask for Kent.

My daughters were looking for furniture and Allen took great care of them, he didn’t hover over us and answered all our questions. Go see him‼️

Allen was GREAT!

Kent did a great job helping and showing us the couches! Overall great experience (he is Superman)

My experience was perfect. My sales person’s name was Kent and he knows this business inside and out, and he guided me to the purchase most advantageous for me. I will be back.

Had a great experience with John C! I called because I saw a sofa on Ashley’s website, and John was able to get me a lower price in store and 0% financing for 12 months. Quick and easy process, and my couch will be delivering in 3 days. 10/10 customer service :)

Luke was fantastic and treated us fairly. Friendly, helpful and new all the answers to our questions. Order placed and out the door in no time! If you find yourself at this store, ask for Luke. If he’s not there, EVERYONE is great!

I've never been treated so badly as I was in Ashley Home store in Wilmington. I'm not recommending this location.

John was extremely knowledgeable and helpful through the whole process. Will be back again!

Great service from Kent, helped me and wife right away!! Come by and ask for him

Cliff was amazing! Attentive, detailed and very professional.

Kent was amazing! He worked very hard to find us the outdoor furniture we needed for our space. The store was very clean, well decorated, and the furniture is very good quality.

Luke was very helpful and patient with my family of 6. He was very helpful with our purchases

Kent was very helpful with our purchase of a new couch! Ashley has a great selection of all types of furniture.

Always have a great experience with Ashley furniture. John was amazing, very helpful !!

Such a great experience! The staff was very friendly and Allen was extremely helpful. We highly recommend that if you are shopping for furniture you visit this location!!!

Allen and Ken were amazing! Thank you for making furniture buying an easy and smooth process.

Kent, Clifford and Kay were AWESOME!

We loved our shopping experience. Lucas was amazing. He was not pushy, very informative and so much fun to talk to. He helped us find exactly what we needed. Thank you Lucas.

John was fantastic, and so knowledgeable about his products.

John was easy to talk to and spent time with us to get us exactly what we wanted, even though we didn’t know we wanted it! Lol

John and Allen were very helpful at helping me find a sofa in my price range.

John was very patient as we changed our minds and he talked through options with us to help! Very funny too!

We had a very pleasant experience with John Castoro at the Wilmington Ashley‘s store. We bought multiple pieces of furniture, living room and bedroom pieces. John is very knowledgeable and very pleasant. He was very attentive and respectful of our needs was a pleasure doing business with! We will definitely come back and see him as we continue to update our home.

Kent was great. Helpful, quick information on availability of sofas for us. Very knowledgeable and friendly. Ask for him when you go in!

Great experience today in store today purchasing furniture for my new home! I was showed a variety of pieces in my budget and style preference. Everything was very organized and easy. Really enjoyed my experience and would 100% recommend!

Kent to the rescue! We were looking for a couch and Kent was fantastic. Thank you!

We visited the ashley homestore in search of a new sofa. Thank you to Kent for helping us find the perfect sofa for us. He was friendly, helpful, knowledgeable and kind. We will definitely be back to see Kent next time we are in need of some more furniture!

Kent was the best! He was super friendly and helpful. Great service!

Kent Williams was super helpful, especially since there is such a large selection. We got a great dining set at a great price. Thanks Kent for the great service. Oh by the way, it will be delivered on May 1st. Really quick delivery.

The salesman, Alan, was helpful, patient, and not at all pushy. He answered all of our questions and even when it seemed like we weren't going to go through with the purchase he was cordial. The manager, Kent, was also very helpful and willing to be flexible in order to facilitate the sale. We'll be back the next time we need furniture.

Kent was very helpful and helped me and my family select some great furniture.

Alan was easy and knowledgeable to work with.

John was very helpful and was able to answer all of my questions. He was able to get my new furniture ordered and delivered quickly.

Great experience with John! Pleasant to deal with and personable.

Excellent service!!! John was very helpful and easy to work with. I’ve been going to Ashley for years and I’m never disappointed.

Allen was our sales guy and he was awesome. No pressure to purchase, gave us so many different options and choices along with color options. He was patient with us (we literally sat on just about every couch before we made our selection). Go see Allen at Ashley furniture on Carolina Beach rd. He is the best!!

Pleasant shopping experience. No pressure.

John was so helpful with everything!!

We worked with John Castoro and he was an absolute pleasure! He was patient, knowledgeable and friendly. Everything we were looking for! This wasn't our first experience shopping at Ashely and it certainly won't be our last.

Kent met us by the door and helped us find a bed and a mattress for our guest room. Simply and easy, in and out in under and hour.

Kent was great to work with and very helpful.

Luke from Myrtle Grove was super helpful!

Kent did an outstanding job. He was patient and very knowledgeable.

Very good Service. Helpful salesperson, Lukas, listened to my needs and provided great options to choose from. Very pleasant experience. Monkey Junction, Wilmington NC store.

kent was super helpful and honored my price from online! Thank you!

John Castoro was extremely generous. Came in to help my mom find new furniture and through his kindness and helpfulness, I ended up buying something as well! Not pushy which was ideal. Would definitely recommend asking for his help. Really good experience :) Thanks, John.

John was awesome with helping me find EVERYTHING I needed for my new home. He was very knowledgeable and spent hours helping me make a decision!

Allen Puryear @ the CBR Wilmington, NC store was extremely helpful & easy to deal with. We kinda new what we wanted going in the store. Allen took care of our needs with a choice of selections of in stock products. Prices very reasonable. Very Happy to do business with Ashley Furniture.

Excellent service! Highly recommend! Thank you Allen

Allen did a great job assisting us with our selection, no rushed feeling as we looked around the store. Will definitely be back!

Apparently company policy to be financially predatory and not inform customers about company policies when it comes to financing. Do not allow them to run your credit for financing unless you're 100% purchasing or they'll be signing you up for a credit card through TD Bank without your knowledge or consent, and then give you the run around about resolving the issue. Funny how Ashley Furniture responds to positive feedback but ignores complaints about their shady business practices.

Purchased a couch here. Allen was very kind and helpful!

Mr. Cliff was very helpful to my family.

Kent was so very helpful, we will be back to purchase more

Kent was great to work with! Took us around and went over all our options and choices. Answered all our questions and made the whole buying process smooth and easy. Definitely be back in the future

Kent helpful excellent service ask for kent

Kent was great to work with and really helped us out with picking out our sectional! Highly recommend this Ashley location.

I worked with Allen and had a great experience. I was working with an oddly sized room and looked at a number of dining room tables. He was patient and knowledgeable and helped me find the right one for the size. Delivery is also coming earlier than expected which is exciting.

John was extremely helpful with assisting with a power lift chair for my grandparents! He explained everything and made the process seamless.

Delightful shopping experience. Ashley has something for every budget. John Castoro as always was extremely helpful as he initially helped us at the College Rd location when we first relocated to Leland. We never forgot what a great and non pressure experience we had with John when looking to furnish the house. We decided to get one more sitting couch a year later and John was now working at the Monkey Junction location. We headed to that location, and as before, John provided us with great service on this purchase. I highly recommend Ashley at Wilmington in Monkey Junction and ask for John who is a top notch professional.

John is very helpful!

Went to multiple furniture stores throughout the day. This location had the best prices and friendliest staff. Ask for John C.

John was very warm and welcome. Would definitely recommend!

Kent was so easy to work with and knowledgeable of the merchandise ..

Kent was super helpful! We were able to furnish multiple rooms with ease. Great experience

Kent was very nice! With his help we furnished 3 bedrooms, a kitchen, and a living room. Thank you Kent!

Excellent experience here! Kent was extremely helpful, and gave my in-laws some beautiful furniture options.

I was shopping for beds and couches, wanted to see how much “interest free financing” I’d be approved for, was told they were soft credit checks. I was approved for 5.5k, but I did not purchase anything. Then few weeks later I get a TD Bank Credit card in the mail. I didn’t authorize anyone to sign me up for a new credit card. This impacted the other credit cards I was in process of applying for. Now I want this removed completely from my credit report. TD bank tells me to call Ashley, John Casto at Ashley giving me the run around, he has to call his GM…. No call back…. I didn’t expect a well renowned company like Ashley and TD Bank to be pulling these shady financial tactics…. How is this even legal? Telling me your checking how much I would be approved for, but in actuality, you sign me up for a credit card that I did not authorize? I’ve wasted enough time. Fix this, remove it from my credit report or I’ll take other actions to have it resolved.

Great customer service!

John did a great job!

John was very pleasant to deal with and was not a hovering salesman. Great experience and everything was explained thoroughly.

THANKS, JOHN!!!

John is phenomenal! Great personality and knows was he is doing.

John very helpful

Ashley home furnishing provided an excellent experience during my shopping trip. Kent, was my sales person and he was knowledgeable, friendly, and not pushy at all. He was patient with my questions, and supplied all the information I needed to make an informed decision on my purchase I would highly recommend Ashley home furnishings.

I recently purchased a power lift recliner from the store in Monkey Junction for my partner who was coming home from spine surgery. Chair is fine but not a good fit for him so we went back to store and found another chair that worked for us for more money. The original chair was 899 the new one was about three hundred more plus I purchased a five year warranty on the original one. Store has a no return exchange policy and will not budge throws problem back on Corporate and a customer care number you need to call. I will never step foot in an Ashley store again or recommend them to anyone. I wasn't told about a no return exchange policy up front but it is in paper work. Very disappointing experience. No one cares here if you’re dissatisfied and passes it along to company policy. Will never shop here again or recommend to anyone.

Kent ever helpful

My experience with Ashley Furniture was great! Kent Williams helped us pick our dream couch and helped us achieve the best discounts for us to be happy with the price. The staff at Ashley in Myrtle Grove Wilmington was great!

Kent was wonderful! Go see him!

Kent Williams is the guy to go to for all your furniture needs. He is extremely knowledgeable of all the furniture in the store and will take very good care of you while you are there.

John and Anton were the best !! Great help and service. Can’t wait to see my new sofa and loveseat in My Home

Just moved to NC and needed living room furniture. John was extremely helpful and knowledgeable! We are very happy with the service and the couches we chose.

Cliff was a wonderful gentleman to work with!!

Kent and Luke were great. Attentive but not pressuring. They were knowledgeable and very helpful in my selection of a beautiful new reclining sofa. Thank you!

Kent was the best. He didn’t pressure us into anything and we were able to purchase the most comfy mattress. Go see Kent!!

Allen is AMAZING!! Patience of a saint and so much knowledge!! Being someone who is in a leadership position over sales, I recognize talent when I see it! Thank you Allen for being a ray of sunshine in the dog eat dog world of sales! When you go to Ashley…. See Allen!!!

Anton did great!

John was excellent. He made the transaction smooth and easy. He made sure to break down all of the financing options and protection plans. We are frequent shoppers with Ashley and will continue to do so.

Luke was great! Thanks for your guidance.

John was great! Best experience shopping for all sorts of furniture for our new home. Would highly recommend John and this store.

John did a great job trying to get us the best deal on some furniture and he got 2 out of three great so kudos!!! Good sense of humor and does try very hard to get the customer the best deal he can.

Allen Puryear was very helpful, very nice sales man

Cliff Sheaf was a wonderful salesman and provided me with so much help. Also Kay provided assistance with documents needed. A super helpful store.

Anton was great!

Kent was very professional & provided excellent service to me & my elderly mother. Thank you Kent! We will do business w you again!

The store was welcoming and helpful, and John was great to work with, and has been a great resource through the entire buying and delivery process!

Kent helped us find the right piece we needed.

Cliff was a great help! I walked in wanting a sofa sleeper and the experience was amazing. Both painless and quick! I will be returning! 😃

John was awesome and fast!!! I'll definitely be back.

Kent was wonderful at helping us throughout our visit today and made sure we were happy with our selection and purchase. He helped us measure furniture on the floor and was patient with answering all of our questions. Thanks Kent!

John was the best. Very happy with everything when buying our new sectional. Awesome experience.

Anton is an awesome young man that hope me with my furniture order today. He is a fun person to work with, and he knew what to say to show me what I could get. Thank you very much Anton❤️❤️❤️

Had a great experience with Cliff. He was super friendly and took care of everything start to finish. Thanks Cliff!

Nick was wonderful to work with. Very happy with my purchase!

Kent was wonderful. Helped us purchase our new furniture and made the process quick and easy!

Allen was great to deal with and very personable! Thanks!

Antone was great!

Kent was AMAZING and got me the best deal on a new sectional! I am so happy I came in today and got to meet Mr. Kent. Definitely going to make this location my new favorite to shop for deals — and ALWAYS asking for Kent!

Just purchased a mattress at Ashley and had a fabulous experience working with John-very personable, honest, and quite knowledgeable about both the mattresses and technology regarding them.

Kent was super helpful and willing to work with us.

Wonderful experience with John Castoro! He's the BEST!! We'll be back to work with him again!!

Kent is my new best friend at Ashley! Great advice and insight on all the things furniture

Kent is fantastic, remembers customers, and is so charming! Thank you very much!

Kent was great and helped us find exactly what we needed.

John was excellent, not pushy at all and had every one of our needs met. Great selection of furniture. He helped us buy the perfect sofa!

Kent Enjoyed the expedient service on our purchase. Tks.

Anton was great

Must go to Kent. He helped us pick out a dining table and worked with us to get the best deal. Highly recommend.

Kent was amazing! Highly recommend sure friendly and informative.

Poor customer service experience. I worked with Cliff in store and was misinformed about the return policy of in store orders. I had planned to purchase online, but he said that they could guarantee there would be no damaged items when the order was placed in store with them and that I would have the ability to return the items. I received the order and the packaging is damaged and barely being held together by tape or boxes are ripped. I was also not informed that I was to refuse delivery if there were issues and was not asked to sign a delivery confirmation. If I would’ve known I would not be able to return the order since it was placed in the store I would’ve never placed an in store order and placed it online where I would have the return option available. I then contacted the corporate customer service line and was put in the call back list, but never received a call back. I called and spoke to local customer service the next day who then informed me that due to the contract that was signed I would be unable to return my items, but I trusted/relied on the store employee to give me the accurate information as we went over the contract and this was not done. I called the local customer service again and outlined the situation, but she still refused to return my items and instead told me to speak to Cliff at the store. I then spoke to another employee who was the only one available at my local store and informed him, then he said he would have Cliff call me back. I spoke to Cliff who refused to admit the miscommunication and said he was unable to approve the return, then referred me back to the local customer service again to who I just spoke to that transferred me to him. I then called the corporate line and got another call back spot, but figured they wouldn’t have called back so I used the chat instead. They also refused to help me remedy this situation and said that I would need to open the damaged boxes to see if there was anything actually damaged to which I said I did not want to do because the outside was damaged. Ashley altogether provided a horrible customer experience both online and in store. I do not plan to shop with them again and plan to close my account with them as soon as possible. I do not wish to purchase a company that refuses to take responsibility for their employees miscommunication and poor customer service experience. If you do decide to purchase with them anyways I would highly advise you to never purchase in store since you would not be able to return anything, when online you have a return window. It’s quite ridiculous that there is no return window when purchased in store, especially when you were convinced/pushed to order in store instead of online.

Great customer service! Quick delivery date!!

John at Ashley Furniture was extremely helpful!

John was really nice helping us purchase our couch.

Worked with Kota on finding a new living room set. Very knowledgeable and worked with my situation. Great store and experience!

Kent was awesome. Very informative. Walked me through the whole process. Highly recommended!

Anton

Kent was absolutely fantastic helping my wife and I find our new kitchen set! Thank you so much for all your help!

From the minute I walked in, I was greeted and asked if I needed any assistance. I didn’t plan to buy anything, but there was a deal I could not walk away from on a couch and ottoman! Cliff was wonderful and made the process so easy!

Anton did a fine job 👏.

Kent is super. Knows his product. Also like to recognize Kay very knowledgable. Answered question.

Anton was great!

Excellent service Ken is great to work with!

I had a wonderful shopping experience with Kent. He was extremely knowledgeable and helped us find exactly what we were looking for. Highly recommend!

Cliff did a fantastic job helping pick out a new mattress set! He was so patient and kind. I will definitely be coming back!

Big show room and folks were not pushy. Good sales of course so watch that you don’t add on so many things that they cancel out the good sale prices and reason u went in the first place. Delivery was in a few weeks and they were great.

Kent was very helpful and answered all of our questions! Great experience!

Had such a great experience with Kent and our living room furniture purchase, repeat customers and we’ll certainly be back again!

Kent’s fantastic, great service

Anton was very helpful today! Very knowledgeable about the furniture in stock! Had me in and out!

Customer service was great. Anton was very helpful today!!

Kent was immediately available and took my budget seriously. Appreciate you

Kent was very informative, helpful and friendly! We even knew some of the same people in town. Great service and I know we will love our new living room set!

My husband and I went in the Ashely furniture store in monkey junction to look at couches and was assisted by a nice and very helpful man named Alan. He answered all of our questions and even helped us look for the perfect deal.

Kent Willams was amazing and very helpful 👏🏾..Ill definitely be returning

Kent helped us really good and was very helpful and provided us with everything we needed, Thank you Kent you're the best!

Kent went out of his way to make the buying experience easy and convenient!

Excellent service

Anton did a fantastic job helping us pick out a living room set, coffee/end tables to go with it, & beautiful vases to decorate. Absolutely appreciate his patience , and his kindness! Fantastic service!

Anton is the BEST!! I wanted a bed but didn’t like the dresser that it came with.. he made it where I could get the dresser I wanted with that bed. I was in and out of there in 45 minutes! My bed and dresser will be at my house the 28th. Thank you Anton!

Kent was a really great salesperson!! He helped us find a wonderful bedroom suit!!!!

Kent was very informative and a joy to work with!

Allen was very helpful. He gave us space and was helpful answering questions.

Kent was awesome to work with! He helped us pick the right couches, table and chairs, and answered all our questions. This is our second time purchasing with him. Highly recommend!

Kent was helpful

Great experience shopping at Ashley. Kent took great care of us and even got our delivery date pushed up earlier than expected. Thank you!

Allen was an excellent salesman. He gave me the freedom to shop as i wanted.

Great experience with Kent!

Anton was knowledgeable and very efficient in helping and taking care of our purchase!

Kent was awesome! Best experience ever. Didn't feel rushed or pressured. 😊

We walked in just planning to browse, since we saw online it looked like some of the prices were out of our range. We stumbled upon exactly what we wanted for a bed frame but not the bed. Chris came over to help us and was probably the mostly comforting and relatable sales rep I've met in a furniture store. Not pushy at all, joked with us, and just very pleasant. We told him our budget and he did not try and force anything we didn't want on us. He actually searched to find similar products to ensure we met or stayed under our budget but still got ad close to the best product we could. We did not plan on buying anything at the time but he made it so simple and effortless, we got what we needed ordered. Thank you Chris!

Anton was friendly, knowledgeable, and really listened to our needs. We look forward to getting a great night’s rest on our new mattress!

We have been shopping at this store for 20 years. Great quality, fair prices, and wonderful staff. This time Antone was our sales person. He was wonderful.

Chris was very helpful with all we needed

Wonderful experience working with Anton at the Monkey Junction store!

Anton is an awesome employee. We loved buying our couch from him! Great job!!

We came back to Ashley (after buying a chaise last summer) to buy a bedroom set. The salesman was super patient and informative. We had another great experience!

The salesman Allen was very helpful and informative.

Kent was wonderful in helping us to find the best new living room furniture…he was a pleasure to work with!!!

Anton was a great sales person. Patient, courteous and knowledge.

Go see Chris!, no pressure plenty of patience.

Alan was very knowledgeable and helpful in our purchase of a sofa. He explained all the ways we could save money on our purchase. He did a great job!

Cliff was great and helped me find the perfect couch I was looking for that fit my budget and needs

Kent was extremely helpful and helped us find exactly what we needed. He gave us lots of options, and really thought about what we were telling him that we wanted. Worked with us to get the best deal possible.

We’ve purchased several pieces of furniture from Ashley. Kent has helped us with our selections each time. He is very knowledgeable and is not pushy. Ask for Kent next time you’re shopping here!

Kent was awesome as always! Multiple transactions with him at Ashley. Just got a set of chairs for our sunroom. He just makes everything easier. Thank you!

Chris did a great job helping us find a really neat chair. Recommend the store and Chris

We got a great couch at affordable price. Kent was a very helpful sales associate!

Anton was amazing. Quite the people person.

Anton was great! We knew what we needed and he guided us through finding the perfect pieces. Very knowledgeable and friendly. Great experience overall. Completely stress free.

Chris was amazing! So helpful and makes me want to come back for more whenever I need furniture!

Kent and Chris are the best! Very patient and helpful. Process was so smooth!

Had an amazing experience! Kent and Chris are rockstars!

Wonderful and very knowledgeable group!! Kent Williams and Allen made the experience of buying furniture enjoyable!!! Also, ladies working behind the scenes were awesome too!! Thank y’all so much!!

Chris from CA in the Ashley’s store was absolutely helpful in assisting us with living room sofa. Quick consultation with detailed information with warranty, options, etc. We will be coming back soon…

Chris was great to work with and helped us so much!

We were looking for a new table and chairs for our kitchen nook. It took a while to decide which one would be perfect for the space we have. The salesman was patient and very helpful, showing us all the different choices. Now, we are looking forward to having it delivered and set up! Thanks a bunch. Tom

This was such a wonderful shopping experience! The staff there are so incredible and so helpful. We went in twice so far this week and will be back for anything else we need. No questions, they have top quality furniture, great protection plans/prices, and so many options. A special thank you to Kent and Nick for making the experience so easy (with our 3 kids running wild). You guys are Great!!!

Ant Owen

Cliff was fantastic. He allowed for us to explore and provided quick and accurate information. He helped us get our living room setup with delivery

Kent Williams was so very helpful. Made me feel like I was dealing with a friend! I will be back as long as long as I can work with him

Kent was a great help and got us what we needed at a great price.

Anton was great to work with

Anton is an exceptional salesman. He is very patient and kind. I am a very indecisive person and he was very patient while I was looking at different things. He helped me find the perfect fire pit for my backyard!

Kent was very helpful and so nice to work with! We will definitely go back to him when looking for other pieces.

We worked with Kent on several occasions and for different pieces. He was awesome to work with- knowledgeable, pleasant and so helpful. We are coming back to see him for all our needs.

Anton Great service