Ashley Store & Outlet Wilson, NC

Brian was extremely helpful and certainly puts the customer first!

If you are looking 👀 looking for a good sales representative and some great furniture please visit Ashley and Wilson, North Carolina. He is amazing. His name is Alan and he did a wonderful job and take care of me and my family. You would really truly be blessed.

Brian was AMAZING!!

Michael did an awesome job and was very informative!

Allen the associate help my mother find a recliner she could operate easily she’s 85 not an easy task handled it like a pro just wish it would not take 30 days to get it. Allen did a fine job very knowledgeable

My husband and I came to see sofas. There is so many so it took a while. Luvida Hester was so patient with us. We finally chose one we liked and Luvida made it happen. 😁

Thank you Brian Fuller..excellent customer service!!

Sam was very helpful. She helped us find what we needed within our budget.

Our experience at Ashley and with our representative, Brian, was excellent. Brian was very knowledgeable on the furniture features; he was helpful with questions we had but also giving us space to explore. They made us feel welcome and overall was a very pleasant shopping experience.

Today was exceptional thanks to Yeidi!! I came to purchase an additional nightstand and a replacement mirror from a 2024 purchase. I purchased the nightstand only because Yeidi reminded me that I had purchased the Diamond coverage when I brought my bedroom set. Great customer service Yeidi Colon!!! 🙏🥰🙏

Brian was such a great help. Highly recommend him!

Allan was super. He assisted us with purchasing our new living room set this past weekend.

Avery was attentive without being annoying/oversell. She was knowledgeable, helpful and efficient! Very welcoming and friendly.

Sam was great!!

Had a a great experience at Ashley Store. Vida was great during the entire visit.

Brian made my purchase of a new bed easy and enjoyable. He walked me thru multiple pricing options and made it very easy to understand. I will recommend Brian at ashley furniture to anyone.

Sam helped us very much! And is very kind, we appreciate her very much

Luvida did a great job assisting, and we had a very easy and pleasant experience because of this!! Thank you

Averie at the Wilson, Ashley Homestore was amazing, she spent a lot of time helping us while we were walking around! She was able to give us lots of options that would work well with our 3 kiddos and dogs! They also have a ton of sales going on right now!!! 5 stars for her, if you need furniture definitely go and ask for Averie!!

Michael was great to work with—really knew his stuff when it came to mattresses and pillows. His knowledge and customer service made the experience smooth, and I’ll definitely be back because of it.

Michael was very courteous and knowledgeable of his product. Have not made a choice at this time but am very glad we stopped in. Gordon & Janet

Allen was very helpful and friendly!

Averie was very knowledgeable and easy to talk to. She listened and pointed me in the right direction. So if you need any furniture please go she Ms. Averie

Brian Fuller was absolutely amazing in helping me with finding everything I needed. Thank you Brian.

Michael did great! Excellent customer service at the Wilson store!

Amazing customer service! Very professional!

Brian was absolutely amazing! We will be back just to deal with him

The best experience I have had buying furniture you better ask for Brian when you walk in I promise he will take great care of you.

Great Customer Service from Allan. He was able to answer all of my questions and had me in and out in no time. I absolutely recommend the Wilson, NC location.

Great customer here at the Wilson location. Brian was awesome!! Very polite & made sure we got the best deal possible for what we were looking for!! Will be back again!

Brian was very helpful in helping me with my purchase. Very knowledgeable of what he was doing

Averie was such a great help in assisting us with our living room set and kids bunkbed! She was friendly, answered all our questions and gave us the best options for our needs!! We are excited to get our new furniture setup!!

Five stars across the board, Michael was incredibly patient and kind helping me and my grandfather find the perfect recliner. My grandfather has dementia and Michael was perfect to help us today. Awesome experience left with one that was just right!

Mike did great and convinced me to purchase with Ashley Furniture in Wilson, NC. Thanks Mike!! 👍🏾😎

Great experience from purchase to delivery! Highly recommended

Michael was a great help in finding the chair we needed! He was very knowledgeable and friendly Will be back

Allan was awesome!!

Great service!

Michael was great in the Wilson store!

Luvida was very helpful. She listen to what I wanted. She didn't press me to make quick purchase. She was very knowledgeable. Thank you again luvida

Never coming back to this place , the way they store things laying in all dirt and dust just because you already purchased it,and they don’t care at all shamed on them also when they took it apart they broke it and all they said the screws need to be tightened

Thank you Luvida Hester for your awesome customer service! Definitely recommend her services if you plan to buy furniture from the Ashley Homestore in Wilson. No hassle buying and she explained everything to a T to include recommending other products. I definitely plan to buy from them again in the future. Thanks Luvida!

Brian was excellent, helped me through every step in payment process and made sure I found the perfect fit for my needs.

Yeidi was great! She was knowledgeable about the items we were interested in. If asked something she wasn't sure of, she would find out the exact information, ensuring we got accurate data. She was friendly, courteous, and professional.

Allan, Hutch and Angela were such a help!! I came in looking for a bed frame, but bought a swivel chair and a vanity I loved instead! They helped me load it into my sonata and were very friendly and professional!!

Went into the store looking for new couches for our new home! Averie gave us time and space to look around before we decided which set to go with. She made the process very smooth for us! enjoyed our experience and working with Averie! (:

Great experience! No pressure and sales representatives were very helpful with my purchase.

Very friendly and patient. Listened to what I wanted and helped me make a great decision in purchasing the right pieces for my house thanks Yeidi!!!

I was attended by Sam a very nice kind woman and everything was smooth with her

Averie was absolutely amazing!

Allan was so helpful and patient as we picked out our new bedroom suits and living room set. Highly recommend the Durapella fabric if you have pets.

Allen did a great job for us. He knew when to let us shop and when to help us. Thank you Allen.

Avery and Virde were extremely helpful and we were able to buy two bedrooms and living room furniture. Thank you

Yeidi at Ashley Home Store was a wonderful sales person. She gave us the space to look around but was also always available for questions. She helped us find something that would loom great in our home and was patient with our indeciveiveness. Wonderful experience!

Yeidi was amazing!! Super helpful, gave us space but also checked on us often and helped us with measurements and ideas! We loved our experience and our new living room set! Thank you!

Averie was very knowledgeable and helpful while we were furniture shopping. She helped me find just what I was looking for.

Brian was a great salesman—very knowledgeable and extremely helpful. He made the whole process smooth and easy. I’ll definitely shop here again!”

I came in for wall decor and had an excellent experience with Brian! He was very helpful and I will definitely be back to shop again at the next Clearance Event!

Originally we were really pleased with our experience. Shopping and purchase was easy. We were told delivery would be Thursday and we sat around and waited all day Thursday and finally called customer service only to find out they never actually scheduled our delivery, and the earliest they could deliver was a week away. Really disappointed with his delivery was handled and think they should have made an effort to schedule it sooner since it was a mistake on their end. Won’t be shopping here again.

Levita provided amazing customer service and made the entire transaction easy from start to finish. Was able to get several items on my wishlist purchased financed and setup for delivery on a day that was convenient for me. In and out on my lunch break with no hassle or high pressure sales. Thank you!

Brian was very helpful and a pleasure to work with!

Went shopping for a dining room table and worked with Alan. He was easy to work with and helped us get exactly what we wanted! We were in and out quickly which was great since we had our toddler in tow. We will definitely refer our friends!

Avery is the most AMAZING sales person. She went above and beyond her duty to help me purchase what I was looking for. She deserves a raise. You have a jewel working for you try to keep her 4 ever!!!

Allan Cole was very helpful and professional. We appreciated his knowledge on the products and he made our purchase easy.

Allan was fantastic, very knowledgeable and helped us fine the perfect couch. We are excited for it to get here!!

My experience was amazing. I would recommend anyone to this location. Just an overall good experience.

Brian was exceptional!

Allan is a legend. Helpful, jovial, all around great customer service.

Allan was great! Super helpful and great to talk to!

Averie was so helpful with helping us choose the perfect sectional for our living room! Made us feel at home! Thank you Averie!

Allan was awesome! Very helpful, professional! Appreciated the time he spent helping us!

I loved the staff here

Allan was easy to work with and made the process a breeze. Thank you for solid customer service.

I purchased a sectional and paid for the extended warranty. One section started sucking more than the other pieces. Call the extended warranty they designed my claim without even looking at it. I was never told or was it in okay paper work that all claim have to beade within 30 days. This is a scam

I came to Ashley Furniture to look at a specific recliner I saw at another furniture store I normally buy from. The store I normally purchase from had one Ashley recliner and I normally buy Lazy Boy furniture from them. After sitting in the Ashley recliner I asked if they had others and they said they didn’t. They told me I would have to go to Ashley to see more of that brand. When I walked into the Ashley store in Wilson NC I was met at the door by Averie, who was absolutely amazing. She was extremely helpful and very knowledgeable. She also was courteous in the fact that she did not try to pressure or oversell. She allowed me to shop around after showing me where the recliners were. I found a recliner I really loved and discovered that this was also part of a set if desired. Averie was available to answer any questions as needed and continued to allow me a comfortable browsing experience at my own pace. I called my wife and asked her if she wanted to upgrade our furniture. My wife met me at the store and we bought an entire living room suit along with the recliner I selected. I would highly recommend this store based on the professionalism and sales approach Averie displayed. The merchandise is fabulous but to be honest Averie was the reason we closed this deal. A true professional in every sense of the word.

Brian was excellent!! Very knowledgeable and took care of everything I requested. Highly recommended!

Brian was a great help, I’ve got everything thing I need and he was very Professional!

Brian was very professional and did an amazing job at not only showing us great options but was an absolute pleasure to work with. A real genuine and great person to work with!

I Wanted To Update My Living Room Furniture And I Went Into The Store And Brian Made That Happen. Brian Has Great Customer Service And Helped Me Pick Out A Great Living Room Set.

I was looking for living room furniture and my experience was great! Avery is a 5 star employee with knowledge of each style of furniture. Her patience is AMAZING because I checked out many styles before I made my selection. I'm one pleased customer!!!

Brian was so gentle and kind, my mother in law came because he’s also a loyal customer of her 2.70 dry cleaners but he’s the same all around and a pleasure to work with

Brian was fantastic! He was so patient with us and allowed us to take our time and make a decision. He was friendly and attentive and did not rush us at all. I will be recommending my family and friends to visit this store. THANK YOU BRIAN!

Brian at the Ashely store in Wilson,NC store helped us… showed us exactly what we were looking for and made the process super easy and affordable!!! Will definable be back to deal with him again!!

Abraham was very helpful with our purchase. He was very friendly, professional and knowledgeable!! Thank you!

Averie was great help.

The best place to get furniture in town. Avery was amazing!

Sale associate was amazing and guaranteed the online price

Brian was such a big help!!!! Very easy to deal with and answered all our questions!

Brian helped us find the perfect bed and got it for us for a great price! He is the man!

Brian done an amazing job !! Thank you for your great customer service

It was very pleasant. They let us look around as much as we wanted on our own. When we decided on something, Bryan helped us. He was polite, personable, and knowledgeable of the product. Overall it was a great experience.

When I walked in I was immediately greeted by Mrs. Luvida Hester. She was very sweet during my whole experience. She answered every question I had and made sure to give me the best selection according to my budget. 10/10 would recommend

Quick customer service. Friendly and professional

Yeidi was amazing. She assisted me in looking for the right mattress, when I didn't even realize how comfortable these therapeutic mattresses Ashley Store provided. I was just 'strolling in' because I was early that day for a business meeting, just curious, thinking of getting a new mattress one day. I've never met a sales person so accommodating and knowledgable. I'll will surely be back in Wilson and make that purchase on this one particular mattress Yeidi suggested, ...and she was right, perfect fit for my back. -Paul Unger

Brian was very attentive and did a great job. Thank you

Brain was amazing. Thank you

Great experience with Allan very knowledgeable. Loved the store

Averie was incredibly helpful and patient in guiding me through my selection process and financing options! Thank you 😊

Allan was excellent!!

ABRAHAM WAS GREAT!

Come see livida she’s excellent. Loved her help she did an amazing job. Ty

Excellent experience, Averie was top notch! Helped us balance our desire with our budget. This store and especially Averie are highly recommended.

Averie is amazing! So patient and super helpful! Best furniture experience we've ever had! Strongly recommend connecting with her for any of your home furnishing needs!

Yeidl was my assistant and was very helpful! I love my rugs! Purchase date 2/13/25

Brian fuller was a great help and a outstanding sales manager. Thanks Brian fuller.

Awesome service very knowledgeable and made sure we were happy with our purchase. 5 stars for sure

Brian helped me at the local Wilson store and he has exceptional customer service and attentiveness great attitude made my purchase less stressful.

Brian Fuller was very helpful and knowledgeable!

Brian F was the best! Definitely ask for him when you come in- he’s super chill and no pressure. He helped us find the perfect couch!

Averie was amazing, I was in the store for about 10 minutes and she helped me purchase. In and out very quickly.

Brian was the best. Very helpful and never made us felt rushed. This is was customer service should be like.

Yeidi Colon was great

Luvida was very helpful and attentive! She sold us a beautiful piece of furniture

Staff was very polite and professional willing to assist in every was to make us comfortable with our purchase.

Averie was a pleasure to work with. She was personable and very helpful. She allowed us to take our time and sat down with us to find out what our best options would be. I specifically came back to this location just because of her.

Heidi was a wonderful help!! Thank you 😊

Averie was so sweet and showed excellent customer service.

My daughter bought a couch recently. It fits perfectly in her living room. Averie was a big help!

Averie was awesome ! Very attentive and made the process smooth and easy for us !

Averie, was a great help in everything. She's an awesome sales person!!

Averie was a great help and sells person

Allan and Felix were fantastic! Made it so enjoyable couch shopping. No pressure, just there to help us. Will definitely buy from them again.

Amazing store, helpful associates. Luvida approached us as soon as we walked in, asked what we were looking for, helped us find exactly what we wanted! Will be back!

Ore sales rep Alan was great, he explained the different fabrics for our pet friendly solution

I had an excellent experience at this store and we absolutely loved our purchase, Our Home Furnishing Consultant Brian was very patient and kind to us.

Brian, at the Wilson NC location was so professional, patient and made the sale so quick and easy!! Thank you Brian!!

Staff was really helpful and great selection. Averie was amazing.

We had the best experience here, we had been looking around for months, went to several different Ashley Stores and other stores around. We always found this location had better pricing as well as having nicer people working there. And with the help from Luvida we finally decided to make our purchase. It was wonderful working with her, she answered all of our questions and also brought up things we didn't think about. She wasn't pushing anything on us and really helped us stay within our budget. We also decided to use the delivery service and those guys were awesome as well. We were even able to track them on the day of delivery. Very pleased with everything so far.

Bought a couch at Ashley today! Luvida was an absolute doll to work with and helped up making a decision. She made the process so simple.

Brian is the best! Go check him out very knowledgeable and get you what you need!

I went into the Ashley Store yesterday for a nightstand and was so impressed with the selection and prices that I left with a new sofa and love seat. Allan was super helpful and friendly, and answered all of my many questions. If you are looking for new furniture make sure to stop by Ashley Home Store, you won’t be disappointed!!

Allan was awesome. He is very knowledgeable and friendly. He was willing to answer all of our questions and take us on a tour of everything we were interested in - even tho the store was extremely busy. The purchase of our new sofa and recliner set could not have gone more smoothly. 10/10 would recommend.

Brian was awesome!! Great salesman, very professional and knowledgeable. 10/10 recommend Ashley Furniture in Wilson and Brian as your salesperson!

Averie was a big help. Knowledgeable, but not pushy or aggressive. Came back because of her. Just bought a recliner!

Yeidi was super helpful and very sweet. She helped us find and get a bed ordered very quickly

Walked out with a great deal! Thanks Luvida for your help & honesty! Your suggestions matched exactly what we were looking for!

Great place to shop best furniture store in wilson nc, Yeidi was awesome.

Brian was great and got me the best price. When you walk in ask for him I promise he will take great care of you thank me later.

The representative was very helpful and I was really impressed that I will be getting my items by Dec 12. Thank you for the service

We had the best experience in selecting our products. Allen was the best we have ever dealt with. He knew the products and gave us all the ups and downs. The price was within our range. This was a great experience to be purchasing part of my Christmas! Thank you Allenand Ashley Furniture!

We were helped by sales manager Averie. She was great to work with and got our new home furnished.

We came into the store today to furnish our new home and Averie the sales manager was super helpful. She didn’t take No for an answer and work super hard for us to get exactly what we wanted. Ashley furniture has given me the best experience than any other furniture store. Please come down and visit them :)

Brian, did a great job. Thanks

I was helped by Bryan and he offered his assistance when we entered the store. I didn’t like the fact that the price displayed on the dinette set was only for the table. That was really misleading. We did find a Doorbuster special which we were so excited about! It was a great find! Bryan was nice, professional and helpful.

The sales representative was pleasant, and allowed my son and I to browse the store without following us. We found the sofa we were looking for!

Yeidi was a great help she helped me pick my bed and the best mattress ever. Ty so much Yeidi u are the best 😁

Yeidi was very helpful and understanding. She took her time showing us all the furniture that we looked at. She also answered all our questions and checked the prices for all the furniture we were interested in looking at. We ended up getting the furniture. If you are interested in getting furniture Yeidi can help you out.

Luvida was our sales person and she was lovely! Very impressed with the quality of service we received at this store bp

Brian was great! He helped me make my selecting and finalize my purchase. Go see Brian!

My Sales Consultant Ms Yeidi Colon was professional and informative which made my sales experience smooth and efficient!

Go see Brian. Very knowledgeable and kind.

Averie was very kind and helpful! She was willing to go the extra mile in helping us with the selection process in our search for the perfect sofa. She was reasonable in helping us secure an affordable price and we were highly satisfied.

I had a great experience coming into the store and shopping for a living room. Allan was welcoming and worked with us to get a great deal!

When we entered the Ashley store Averie greeted us with a warm welcome. We were pleased she gave us space to look but jumped right in when we had questions. She gave us a great deal and we walked out happy. Thank you Averie!!

Brian worked with me on buying furniture for my first home. He was patient and took time to explain everything to me as well as different pricing options!

Sales person was very pleasant and went out of her way to make sure I got exactly what I wanted

Brian is a fine representative of your store and extremely knowledgeable about the products. He was an essential part that supported our decision process. We love the new bedroom set. Thanks Brian!

Brian was amazing.

Brian and the team worked hard to get my payments where I needed them ! Got the bedroom suite I wanted ! And it’ll be delivered in a couple of weeks !

Brian was exceptionally helpful and patient as I browsed. He took much care and time explaining the pieces I was interested in. Very satisfied with the services provided.

Luvida fue muy paciente y explicó muy bien todo para una buena compra. Calidad en los muebles.

Ms Averie!!! Very pleasant young lady, patient with us while making a decision on living room set! Ashley furniture is the best!! My husband said Great job!!

If I could give this place ZERO stars I would. I personally LOVE Ashley furniture. However, the level of incompetence of the staff in the Wilson Outlet is amazing. First my application had to be inputted SEVERAL times only to be called back to the store to input the very same info again. This pushing my delivery date two days later. Well fast forward to the delivery date and my bedroom set finally arrived…….WITHOUT BOXSPRING. Don’t matter. Still took the payment out of my account. So now I’m paying for something that I don’t even have. And the icing… I was told I had to wait for it another week or come get it from the store MYSELF!… SMH…NEVER EVER AGAIN!

Averi was AMAZING!! She was patient, informative and very friendly. We will definitely be back!!

Great customer service

Their customer service was amazing.Brian was helpful .Thanks Ashley stores Wilson

Avery was our sales person and was extremely helpful and accommodating. Highly recommend her

Awesome experience. Avery took the time to explain things to us and was very patient with us as we looked at several different options before choosing the perfect couch for us.

Vida was excellent getting everything we wanted for the price we were comfortable paying!

The store was nice clean and the service was fantastic. The sales man was very professional, kind and very attractive. 😊 Think is name is Brian

My wife and I came in to purchase our first sofa set. Brian was very helpful and he had a lot of patience and knowledgeable. I highly recommend his expertise when looking for furniture.

I had a wonderful experience today purchasing a sectional for my new home! Averie the sales manager I believe was absolutely fantastic. She was very patient and helped me get the best product I could within my budget. Highly recommend this store and asking for Averie when you go!

Thanks to Brian Fuller for all his help!! I was able to purchase a bed with great discounts and @ an affordable price. Thank you Wilson store.

Brian Fuller was very patient and knowledgeable about anything I had questions about. He remained in contact with me throughout the process. I recommend him for any of your furniture needs

Allan was our salesperson he was great, didn’t hover, checked in how we were doing and was really great in explaining our options. He answered all our questions and was very honest on the policies and explaining them, we ended up getting a 2 piece sectional, he also gave us great local restaurant tips as we are new to the area! Very friendly and knowledgeable!

The sale person Yeidi was very helpful and specially patient with me and my niece and her manager I forgot his name was very helpful explaining how the payment works I will be returning to buy something else love the friendly people there.

My husband and I purchased new furniture at Ashley in Wilson and Averle and Yiedl were consultative, patient and professional. We are 100% happy with our purchase and the price!

My husband and I just purchased new living room furniture and I loved how consultative and professional and patient our sales reps were. Thank you Averle and Yeidl for your help. Ask them for the key demo - that was a game changer for us. Very happy with our purchase and the price!

Brian was excellent and patient with us, as we were undecided. He didn't pressure us but answered all our questions. We are pleased with our purchase.

Heidi was wonderful

Brian's experience, professionalism, work ethic, and patience are trully EXEMPLARY!!!! It's a pleasure and great experience indeed.

Sales Manager, Mr. Brian Fuller went above and beyond in helping me purchase my living room set by Ashley. His professionalism is awesome and understood my taste of quality furniture also what means of me being a VIP customer. Im already happy before my furniture arrives and very happy to meet a fine gentleman like, Mr Brian Fuller .

Brian was so professional and funny as well. He seemed like a friend more than a pesky salesman!! We’ll definitely come back and purchase from Brian again!! Thanks for a fun experience Brian!!

They are very nice and helpful and answer everything that we asked him very nice. Thank you Alen

Brian was amazing! He helped us through the whole process. Even stayed after closing time to get everything complete. He is the best!

Great experience at Ashley Furniture in Wilson. Bought a 2 sofas for the pool house and Vida was able to work it out to have it delivered in less than a week.

Avery did a fantastic job helping us find the perfect sectional today. Thank you so much.

It was a pleasure doing business with the employees and a great experience for us. Lavida was an awesome sales person and the manager (sorry I forgot his name) was also very friendly and did a great job of making us happy customers! Thank you. Vickie

Great experience couch shopping at Ashley’s!! Brian was amazing helping us! Very patient & took his time with us & explained everything so well!! Would definitely shop there with Brian again!! Can’t wait to get our new couch!!

I went in looking for a bedroom set and mattress, Brian helped me out and was very knowledgeable bout what I was looking for he was also very professional and friendly

Allan

Allen was great! Helped getting us a bedroom suite!

JD was amazing! She made the buying process so easy and she made us feel comfortable while shopping. Highly recommend! Thanks again JD!

Brian is super friendly, very patient, very good customer service and is willing to work with you on anything you have questions about.

Brian is great!! wonderful customer service, helped my sister get her furniture an had great patience and understanding

Brian was very helpful and friendly. He approached as soon as I walked in door. Showed me what I was looking for. Made purchase.

Exelente trabajo Yeidi

Allan was very nice and helpful. He is knowledgeable about all merchandise in the store. I would definitely come back to this store if I have furniture needs in the future.

Great services!

Thank You Luvida For your amazing customer service and support during our shopping experience at Ashley’s Home Furniture in Wilson. we are so excited for our new living room set to be in our new home ❤️🙏🏾

Great experience. I highly recommend it. Ask for Brian. Very professional and courteous!!

Service was excellent!!!! Luvida Hester acknowledged me as soon as I came into the store. She found out what I was look for took me straight to the item. She gave me information on all the option the store had available. What I appreciate most is she showed me the items, provided informative description of each and then she stepped away to allow me space to think about how the item would fit into my home. She returned in a timely manner to see if I needed any help. I told her what I liked and disliked about the item, she provided additional option and allow me time consider both options. I made a decision and the purchasing experience was fast and quick. I was in and out in less than a hour.

Allan’s customer service is very well and progressional. He wasn’t a pushy salesman but was patient and gave us time to decide on our matress, was able to answer all our questions promptly!!

Yeidi

I had a wonderful experience at Ashley Homestore. I purchased a beautiful bedroom set. The manager Brian Fuller was a great help. If you ever come by the store ask for him. You will be satisfied.

Luvida abd Brian were great to work with! Luvida didnt want to me to miss the labor sale so she introduced me to Brian since she would be off on the day I was purchasing. Top notch and very professional.

Best experience we have ever had trying to buy furniture. Salesman was so friendly and helpful in us making a decision. He was able to get the best price on a very high end set. We will certainly recommend Brian Fuller and Ashley when needing new furniture.

Excellent service and great price! Thanks Allen!

Vida was great! She greeted us as soon as we walked in and helped us right away. She gave me time to browse to see if I wanted anything other than what I came in for but she was not pushy, I loved that! Vida worked well with Angela to make sure I could use my established financing. It was an overall wonderful experience. Thank you Vida!!

Great job by Brian on helping us find our new living room suite!

Yeidi was great at answering all my questions about financing & layaway

Yeidi es una muchacha muy buena y paciente, no quedan muchos como ella! La recomiendo muchísimo es muy honesta

Avery was great. We were in and out in 10 minutes!

Our salesman Randy was super helpful and found us the perfect table for what we were wanting!

Great buying experience! Averie was very friendly and helpful without being pushy or hovering. I’ll definitely be coming back for any future furniture purchases.

Averie was amazing. She was able to show us some recommendations for what we were looking for, but also gave us the freedom to look around. Would buy again

Allan was phenomenal! He was very personable, knowledgeable and overall great. Highly recommend going and seeing him to get a mattress and furniture.

I highly recommend Brian! Amazing customer service!

Awesome 👌

My service today from Brian was nothing short of amazing and he had patience with me being indecisive! If you guys want to save money be sure to go see him. Tell him I sent you!! Thank you so much Brian!

Randy greeted us as soon as we walked in and was extremely nice and helpful!

I recently moved into my first apartment and I went to this store to buy my dining room furniture. They were extremely helpful from the moment that I walked in and never pressured me into a purchase! To make things even better, the delivery experience was phenomenal. I was able to have my furniture delivered within a few days of purchasing and the delivery team that came to assemble my furniture was extremely helpful and nice! They went above and beyond and I am extremely grateful for my experience with this store! Plus, my dining room looks amazing now :)

Was able to place order/purchase Sofa over the phone without difficulty

Averie was very patient and informative about what we were looking for. She got us what we wanted in the budget we were hoping for. We will definitely be back to see her!

Visited the store with my sister, she wanted to upgrade her furniture. Brian was our sales associate, he was extremely helpful and patient. He attended to her every need. We would recommend Ashley anddefinitely this associate for future purchases.

I'm afellow Badcock customer, due to the recent closing, I found myself in Ashley Home, I had the great pleasure to meet Durrand Arnold, and he was so wonderful to work with. He was kind enough and had patience with me, to answer all of my questions regarding my purchase. I would strongly recommend anyone looking for great furniture and wonderful sale experience to please go and see Durrand Arnold at Ashley Home.

I have made several purchases from this store. Allan had assisted me with majority of my purchases. He is extremely knowledgeable and helpful with picking the perfect furniture for your home. I don't plan on shopping anywhere else for my furniture needs.

Brian Fuller took care of me. He assisted me with everything that I needed. He got me the best prices and made sure I walked out satisfied. If you’re in Wilson, NC go check out Mr Brian Fuller.

Averie was a pleasure to work with.

Alan was super helpful The store manager even came over and offered me a bottle of water. This store is beautiful and has clean bathrooms. They have lots of Mattresses.

Friendly sales reps. They helped me find what I needed and I was checked out and ready to go in 25 minutes

Awesome job. Thanks for great help.

Randy was nice, provided snacks and water while we looked. Great customer service!👍🏽

Muy buen hombre me atendió muy bien y contraten más gente como el brandito

Had a great experience with Brian at the Wilson Ashley store today. Looking forward to sleeping on this tempur pedicure mattress

We visited the Wilson store recently (Aug 24’) and were helped by Brian. He was extremely helpful and knowledgeable. He knew how to be available but also when to give us space to think and talk. Wasn’t pushing anything or trying to upsell what we wanted. Honestly couldn’t ask for a better experience. The manager was also helpful I should add. ASK FOR BRIAN!

My salesman was name Brian he was very helpful and provided good customer service

Yeidi is absolutely wonderful and patient! She made the transaction so fast and easy, and my kids really adored her. We will definitely be returning to this location.

Thanks Brian for making this painless and helping me get the piece I wanted!

Yeidi Colon is a very good and patient sales clerk

Alan was a terrific salesman! Love our new purchases!

Stopped in to just look around. Avery greeted us and was awesome. She didn’t hover or pester. She came to check on us a few times and answered all the questions we had. She was VERY honest which we truly appreciate. Not the typical sales script. Ended up purchasing a sofa, love seat, chair and painting. Highly recommend stopping in and seeing what they got. When you do, ask for Avery

Allen was the best to work with I highly recommend him! I will always be a Ashely furniture buyer from now on

Jayde is amazing! She was so kind to my wife and me. She was incredibly patient with us, especially since it was our first time buying from Ashley. And the best part is, she's bilingual!" Para todos los Latinos ven busquen a Jayde ella te ayuda y te hace un buen descuento. Jayde es súper amigable con sus paisanos

Make sure to ask for Brian! Exceptional customer service.

Very curtious and professional

Andrea & Jaydee were wonderful to work with. Helped me find what I was looking for & processed my paper work with speed & politeness. Highly recommend this store

Allan was awesome and super helpful!

Allan was great, super helpful and helped us out. Gave us good advice on couch material that would be best for kids and pets. Great experience!

We were expecting pushy sales people when we got there but that was not the case at all. We were greeted when we arrived and asked if we needed help. We said we were just looking at the time and they were awesome at giving us space to just look around but were available and very helpful when we had questions. Best furniture shopping experience I've had in long time!

Arturo definitely made are experience a breeze 💯

I absolutely loved my experience with Arturo. I definitely recommend coming here for all ur furniture needs!

Brian went above and beyond to make sure I made the right decision on my bed purchase. He answered all of mine and my husband’s questions without hesitation! If you’re looking to purchase something from Ashley Homestore, ask for Brian!

Arturo was he try informed and very helpful. He is an assets tot he team at Ashley’s furniture and definitely encourage you to ask for him when you stop in!

Mr . Brian was the best ! He was very professional in meeting our needs. Thank you for all you do .

Mr.Bryan is a sales man at Ashley furniture. He did a really good job with me today. He is a great person to work. All around great job Bryan.

Our salesperson Arturo was awesome

Brian was great, so helpful and understanding! If he’s there ask for him. He’ll get you right!

Arturo help was a great help

Great service! Come ask for Brian has great deals!

Arturo was super helpful today @ your Ashley store in Wilson, NC. He took the time to explain everything to my wife and I. He give us great insight into the many options to pursue in purchasing a bedroom set. We absolutely loved his personality, his attitude and ability to stay engaged with us the whole time. We throughly enjoyed his presentation of your items. Please consider giving him some sort raise or recognition. Thank you for hiring such a great employee.

While waiting for a salesperson, a friendly girl named JD approached us and kindly offered my husband and me something to drink as we explored. The store is beautifully maintained, and the staff are truly wonderful.

Very happy with our furniture. Allan was very helpful.

Great product, great service! Allen was terrific!

Arturo was very professional, polite, and gave excellent customer service, plus very knowledgeable,

Everyone was so helpful!

Allen was great

Very good experience and im well pleased! Auther helped me and was very knowledgeable. I look forward to my delivery and plan to be a repeat customer . Again thank you Auther!!

Helpful staff, very friendly. The store is clean and organized

Amazing customer service, Arthur was great, went above and beyond to help us get the perfect furniture we needed for our home. Thank you Arthur, appreciate your time and assistance.

Brian provided great customer service!

Yessss, Brian is the best. Please come and see him. I love it.

I had a very very pleasant experience with the sales associate name Nalaska, I will b referring her to friends & family!!

Couldn’t thank Arthur enough for helping my daughter & I purchase her sofa for her apartment in Raleigh !! He was very nice and made the online purchase super easy. Arthur really cares about his customers and highly recommend him for any of your furniture purchases. He explained everything in great detail. This was my daughter’s first BIG PURCHASE for her apartment and first purchase ever from Ashley. Thanks 😊 Arthur !!!!

Nalaska was a GREAT help! All the staff worked very hard to help us get what we needed and we will definitely be back! 😊

Just purchased a sectional today with Arthur. Customer service couldn’t have been better!

Great salesman. Great service!

The salesman was such a gentle person. She was so attentive to the customer's needs and paid attention to the customer’s concerns. She is a great person who understands the customer’s needs.

Arturo was great at helping my brother pick out a sofa and chair for his new place.

Very nice staff and lots of nice updated furnitures. Excellent payment options from the store.

Me and my husband came looking for living room furniture and Arthur help us he was awesome. Definitely recommend let him helping you

Excellent customer service. Nalaska was very knowledgeable and very quick. Thanks!

Brain was really great I highly recommend! Great experience and great atmosphere!

Great, easy and fast experience. All thanks to Brian!

Great salesman

I had gone and looked at a dining set, and the salesperson I had spoken with was very nice. I did not buy the dining g set while I was there because there was another one at another store I wanted to look at but took the salesperson's card because I wanted her to have the sale if I liked the one at Ashley's better. When I returned on Memorial Day to purchase the dining.set, I asked if Averie was there, and she was, so I went to her. I asked her about the price of the dining set, and she quoted me twice as much as she had when I was there previously. This was Memorial Day, and the set was on sale, so I questioned why it had doubled in price. I also checked online because I had been tracking the items and showed her that the prices online were on sale. Again, I questioned why she quoted me double the price. I didn't get a clear explanation but paid the prices listed online. I had concerns about her honesty, so I recommend customers do their research and go in there prepared. I was going to purchase additional items for another house I am renovating but decided I would not get anything more from Ashley's because I no longer have trust in them. I will purchase the other items from another store.

Brian was fantastic. He listened to what we needed and what we were looking for. And he found the perfect solution for us. He took great care of us!

Lapreda Smith was very helpful today with helping us find what we need for house. She was very professional and friendly! My experience was outstanding!

Allan was wonderful to work with for our new bedroom set. He helped us out a great deal. Would come back to this store.

My sales consultant Nalaska greeted me upon entering the store with enthusiasm and provided me with alot of useful information that made my buying decision easy. She was extremely polite and professional with an infectious smile and displayed the upmost professionalism. I will definitely refer business to her as well as shop this store again and again!!! 10/10!

What a wonderful experience!!!! Great quality! My sale person was name Lapeda . For future purchases I will only do business with her . So much knowledge and a beautiful person ! Thank you .

Alaska has been amazing!! Come in and ask for her. Super helpful and so sweet !!

LaPreda was amazing with our purchase. She was kind and patient with me. On our 3rd trip we finally made the decision!!!! Brian was very help for the final stage and helping understand how our payments work. You two are awesome and will recommend to anyone and everyone!!!!!

Alan went above & beyond very helpful !!

Had a wonderful experience with LaPreda mattress shopping today. 10/10 recommend this location and ask for LaPreda Smith she will take good care of you.

I haven’t had the best experience with Ashley Furniture in the past, but I recently visited with my sister and was pleasantly surprised with the excellent service provided by LaPreda. She was very friendly, patient, and knowledgeable about the furniture. She answered all our questions and took time to really show off all the features of the merchandise. She even helped us take our purchases to the car. She is definitely an asset to the company..

Lapreda was very patient and knowledgeable regarding all questions we ask great customer service

The customer service was fantastic and helpful. Arturo was very knowledgeable and helped my husband and I pick out the best bedroom set for our needs.

Nalaska and Averie were very helpful and patient as we went back and forth with different bedroom suits.

I just want to say that Lapreda smith was absolutely incredible She was so kind from the moment we stepped in the door and she helped me get a great deal and it was one of the best furniture buying experiences I’ve ever had if y’all need some good quality furniture please go check her out!!!

Arturo

LaPreda’s service was outstanding! If I could give more stars for her I would. She solved all my problems even with my situation being difficult. You go girl !

Nalaska was great to work with , Customer services was awesome I will come back to see her soon 😊

Needs reduced prices

Lapreda is Amazing. She is definitely the one to go to. I highly recommend going there and ask for Lapreda I promise she will take care of you.

Can't say enough good things about Ashley Home Store and my attentive salesperson Allan. He walked me through the whole store and helped me pick out just the right bed. I'm so thankful! Appreciate all your attention to detail!

Had the best experience with Lapreda today. We purchased a bedroom set and she made it extremely easy and answered all our questions in a way we would understand them. 10/10 recommend!!

Today, Brian was so attentive! When I walked in, I knew what I was looking for but was unsure if the Ashley store in Wilson had it…. Well, they had what I wanted and more! I sat down (on the very cozy sofa I purchased) and Brian listened closely to my needs and concerns. When he heard my little ones verbalize their hunger, he even brought them over some chocolates to hold them over! If you are considering visiting this store, question no further, and when you walk in, ask for Brian! 😉🙂

Lapreda helped us out so much looking for a new couch for our apartment, she made it very personal and 1 on 1. Did not rush us did not force to buy! We want to make sure when we buy our couch she gets the credit! She was awesome and was a great help! Thank you Lapreda and we appreciate your professionalism and top tier customer service!!! If you need help ask for Lapreda! Very informational as well on her products!!!

Brian was great! Helped us find the right mattress and bed we needed.

Amazing experience!!!!

Brian Fuller the manager will take care of you. When you come to Ashley's ask for him. He has great communication skills and customer service skills.

Arturo was awesome!!! Got exactly what we were looking for.

Avery greeted me when I entered with zero pressure. She made it easy for me to find the chair I was looking for in my price range. The whole experience was so pleasant. Thank you Avery ❤️

Friendly environment, they go above and beyond to find and get want you want and need. Customer service is the best!!!

Very knowledgeable, very professional and easy to deal with.

Lapreda was very courteous and professional the moment we entered the store. I was not pressured and she allowed me to walk around shopping for a couch with ease. Very excellent customer service . She made me feel comfortable and right at home. She took her time showing me the different floor models and she explained every question I had to the detail. I was very satisfied.

Angela was extremely helpful and made the entire process of purchasing easy!

(Translated by Google) Excellent service, the person who served us was super friendly (Original) Excelente servicio ,la persona que nos atendió súper amable

Great customer Service and Beautiful Selection Of furnishings to choose from.

I would just like to say a very big thank you to Nalaska Lucas for all the help. She was absolutely fantastic, and I can’t speak highly enough of her service towards us. Thank you very much.

I had a great experience today with LaPreda. Very courteous

Lapreda is fabulous! Super kind and professional. Beautiful bookcase as well.

Nalaska and LaPreda are absolutely the most professional and willing ladies that I have ever met in trying so hard to find what I needed and wanted. They were very patient and trying to please me in any way that they could and in short they did all of the above. They should get a raise because they are good for your business! - Becca Poythress

Bought tv stand online and hired someone to assemble but parts were broken. Parts were irregular. Defects on product but no way to return.

Lapreda was very patient and attentive. She made sure I got the best price and was satisfied with my purchase.

I was greeted by Lapreda Smith when I entered the store. She introduced herself and ask my name and proceeded to ask what kind of furniture I was looking for and I replied power sofa. Lapreda was knowledgeable about the power sofa I liked and answered all my questions. I did purchased the power sofa. Over all I had a great experience and Lapreda was awesome!

Nalaska was excellent in our visit!

I just had worst experience dealing with Allan the store Manger. Who was very dismissive and condescending. I purchased bedroom set and was told that I had two days to pick it up which pushed it to the Saturday or Sunday. I informed them that I can pick it up Sunday. They stated that will be fine, however when I go to retrieve the item today, I was informed that they don’t do pick up on Sundays by Allan, he stated very matter of fact I don’t know what Arthur told you but we don’t. I explained the other Manger on duty, stated it would be fine. He then proceed to say “Well I’m going to have to talk to him about that” I guess power trip.. Now Arthur was very sincere with his apology about the confusion and even offered to break down the set. Allen looked at him and said no, explaining staffing issues and why hutch the warehouse guy didn’t break it down Friday and next time don’t leave him a note tell him personally. Now I’m frustrated at this point because I don’t care about the staffing issues, when I explained that I have the movers here n now I’m going to have to pay the twice at $125 Allan look at me with a smirk and said oh come back tomorrow.. After I explained to this rude unprofessional manger that wasn’t a option I did the next best thing and walked out before I made French fries out of his Mr. Potato Head look a$$, if he would’ve got off his phone and really tried to assist me. I could have my bedroom set now and not have to sleep on floor tonight, since I painted and gave alway the other bedroom set this morning.. If the price wasn’t so good I would’ve cancelled whole order.. I hope the regional manger see these because Allan really ain’t want to be at work day

Love the options and prices. N. Lucas was a great sales woman.

Nalaska (Mia) provided great customer service! We are enjoying our new furniture. See you again soon.

Laperda Smith was absolutely wonderful great knowledge of the furniture I was interested in very nice answered all of our questions great personality, high energy just overall a very lovely sales person. Thank you.

I went to purchase a recliner with a budget and style in mind and both agendas were completed. The young lady thay greeted me at the door was extremely helpful and attentive to what I asked for. She gave me different options within my budget and we landed on what will be my favorite piece of furniture. I've purchased Ashley furniture in the past and quality and endurance is what keeps me coming back. When I need to purchase again, I'll come back to this store. The sales person was not pushy and I didn't feel obligated or forced. Thanks Nalaska for your assistance and good energy. 👍🏾

The customer service I received from BRIAN was impeccable. Overall great experience at this location.

Talaska helped answer all our questions and was very patient. Super helpful and kind!

Mr. Brian Fuller was very professional and an excellent and very patience Salesman Thank you Brian...

Great friendly service. Went above and beyond to get me in my budget without settling.

Allan Coyle was awesome! I’m exited and thankful to God for new furniture!

Furniture inferior. 7 staff members just sitting around and no one in store.

Allen was such a pleasure to work with. He was knowledgeable about all our questions and had a great sense of humor. I like to think he gave us the best deal he could. We will definitely be back.

I’m so happy I with there I had an awesome experience.

I am very greatful that I went to this furniture store. The service I received from the sales person by the way his name is Arturo Colon he treated me like a family. And the store has very nice staff the next time I need something I am going back there. Thank you Arturo keep doing what you're doing. GOD BLESS YOU AND THE WHOLE STORE AND THEIR FAMILIES.💕

Never too impressed when I see going out of business sales..always seems prices are raised before being put on sale..wife and I were looking a kitchen table and they had several but the sale price merely put them in line or even slightly higher than other stores regular prices..if there was a positive it is the fact that we were greeted immediately upon entering this store..

Great Store , Had The Pleasure To Have Mr.Brain Help Me Finding A Bed & More .. He Made The Process FAST & Super Stressless ! Definitely Will Be Back 👌🏾

Arturo was great to work with. He was very helpful and went out of his way to find exactly what we needed. We recommend this store.

The store has so much to offer and everyone in there was so helpful. We worked with Brian and he showed us everything that would match and brought pieces from one side of the store to another so we could picture it. He was AMAZING to work with and we will definitely be back to get more furniture in the future.

Averie is super friendly and very helpful. No pressure just a pleasant willingness to help.

Great customer service, very professional.

I think a lot of the furniture are overpriced

I recently bought furniture from Ashley Furniture at this location. Artoro the salesman and Brian the Manager really went above and beyond for me. The process was a bit of a headache that was completely beyond their control but they were patient and understanding and i am very happy. I will refer anyone here just because of how they treat their customers. I will definitely be back to purchase at this location again.

Awesome customer service from start to finish! Had the pleasure of working Brian Fuller and highly recommend him. He was patient in answering all my questions and offering options until we were able to satisfy all my furniture needs.

The process of finding my first loveseat was a breeze! Im 18 and have never gone through buying a piece of furniture before but they made it an absolute breeze despite my uncertainty at the time. Then delivery was a 10/10, they did great, nothing was broken, and when I expressed we had to be quiet due to a situation at the house they were both very respectful and did their best to move quietly (My cat loves it too <3)

Great customer service. They had what I was looking for. Will buy from them again.

Lapreda Smith is the BOMB!!!! My fiance and I are young and newly engaged. We went in today just looking trying to get a fill on this new world of “adulting” and she helped us through every step! From looking around, getting the best fit for us, finding the best deals and ensuring we were set up right; she helped us through it all!! This location is was incredible for us, and she was awesome! Highly recommend:))

We went in today just looking around to get an idea of what we wanted however we ran into the nicest lady Mrs. Lapreda Smith at the door and she was so beyond helpful throughout the entire process, and helped us throughout the entire process and even got us some discounts. 10/10 would recommend her to anyone

Great selection! Lapreda helped me find the perfect dining set! Can't beat the great end of year sales!

Our store experience was wonderful; Nalaska was patient with us as we didn’t have our hearts set on any particular style and took our time browsing. Her and Brian made us feel comfortable with our purchase.

La Preda was awesome, made me feel at home and I was in a hurry just moving to the area. After I told her what I was looking for she helped pick out pieces and was very knowledgeable and made the buying experience amazing. Going back next week for a couple of more pieces and will ask for her!

Very professional and was a blessing to me and my wife I recommend everyone to make Ashley first choice

Best furniture buying experience by far! Allan was so helpful and friendly. We will definitely be returning customers!

LaPreda was our sales rep and she was absolutely wonderful and has a great personality. We let her know what we were looking for and she was knowledgeable of the items she was showing us that was in our interest. We got exactly what we told her we were looking for. We used the delivery and set up service and the items were delivered sooner than expected and the set up went very smoothly. We are very satisfied with our experience all across the board.

Good selection of stuff, the guy at the door that greeted us wasn’t pushy and gave us space to check stuff out on our own. Really great experience!

Manager Brian and Lapreda were awesome! Can’t say enough great things about the people in the store. Hope the delivery team is just as awesome!😂🤭

The customer service at this location was horrible. I'll never shop here again!

My shopping experience at the wilson nc location is always great. BRIAN helped me find exactly what I needed and he provided excellent customer service. If you are in search of great quality and need a sales person you can trust, ask for Brian.

Very big selection, with a range of prices, very helpful staff, provided wealth of information and offered a good deal in the end.

Great overall experience! Allan was knowledgeable and helpful!

Brian Fuller was our sales person. Very nice guy and helpful

From the time that we walked through the front door the sales associate Lepreda was amazing!!!! My husband and I along with our 9 & 10 yr old children were there for hours trying to find the best fit for our newly renovated home and Lepreda was nothing but helpful and patient. She got us an amazing deal and helped us find the perfect fit. She even went as far as giving us her personal number so we could contact her directly with any questions or concerns. Our furniture was scheduled to be delivered just a couple days before Christmas and thankfully because of Lepreda continuously checking on the status of it we are now going to get it more than a week sooner than expected!!! We will definitely be back!!!!

I had a positive experience with my purchase.

Lapreda was great. Super knowledgeable. Super friendly. She didn’t try to pressure me into buying what I was initially looking at. I went in for one thing and left with 2 items.

I just wanna start off by saying thank you Mr Allan for everything you did for my family and I tonight. You answered every question we had and was very helpful. You were amazing with everything and we will be back soon!

Mr Allan is the best manager Ashley Homestore has ever had. He was very attentive and very helping. He didn’t rush us into buying anything. He made us laugh and just feel at home. Also the selection of living room sets were beautiful. Thank you so much Mr Allan!!!! We definitely will be back!

Sales person Lapreeda was probably the best I’ve ever experienced

Very nice collection. Brian Fuller is an excellent salesman. He showed us around and helped us choose very patiently. He gave us great deals too !! Highly recommended!!

Allan did an excellent job with helping me decide on the living room furniture that best suited my needs, the room size and my budget. I highly recommend this store!!

Recently purchased a couch and chair from this Ashley home store. The associate, Laprenda was so kind and helpful! Would definitely recommend this store to future customers!

Enjoyed my time there, everyone was super nice. The store has a lot to choose from.

Even though I was just looking around Lapreda really helped me consider some new things for my living room. Enjoyed my experience and will be coming back to purchase!

The sale manager I worked with Brian he was great very knowledgable and got me a great price I recommend when you walk in Ashely in Wilson ask for him he will take great care of you.

The store experience was amazing! However the delivery was awful a couple of days after I got my bed delivered the bottom fell out and when I lifted the mattress up there were many parts that had not been put together. Now I have no clue what to do bc the mattress is heavy and there are parts of the bed that aren’t put together. Also they were supposed to take my old mattress and the delivery men said someone else would do it. Edit it has been over a month and Ashley sent someone out 4 days later but still did not have the correct parts. Now they keep sending me Random parts in the mail??? I guess they want me to fix it myself? And they are sending me coupons. I will never buy from such a unethical company again. It will be better just to buy something only and get a family member to put it together. Also please note If I fix it myself it voids the warranty which is probably what they are hoping I do to wash their hands of this.

Not happy with store experience. Delivery scheduled for over two months out. Sales staff was pushy and not clear on final changes. Thinking about canceling.

Usually I am hesitant about salespeople because I feel you get set up to spend more then your budget allows. Mr Brian Fuller provided exceptional customer service and he was very knowledgeable and respectful of my budget!

Customer service was great and my saleswoman when way above to satisfy her customer

My wife and I had a great experience yesterday buying an recliner with an adjustable headrest from Ashley HomeStore in Wilson, N.C. Our salesman; Allan Coyle did a super job assisting and selling us this great piece of furniture. Thanks Allan, The Anderson's

Needed some dining room chairs, Edwan was very helpful and knowledgeable, and made the process very easy. Wonderful customer service and a great selection.

Delivery was made with significant damage to yard. So far, they have made no attempt to fix or contact. Will post if they actually follow up with a formal complaint made. Yard damage in 3 separate places, sprinkler head broken and concrete edging damaged.

It was fantastic. Bryan was my helper and he was very nice. I got to see sale and non - sale items. I have never experience that help before in any store.

We walked in about an hour before closing looking for barstools. Not only did we find them quickly, we also found several other pieces we wanted for our new home. The salesman was courteous and very helpful.

Terrible customer service, recalled furniture was supposed to be addressed within 2-4 weeks. 13 weeks later and still nothing.

We went shopping for a power lift recliner for my elderly mother. The sales clerk was very nice and patient. She helped my mother try out several chairs to see what one was the most comfortable and easiest for her to use. Once we found the perfect recliner, my mom sat back and took a nap in it while we completed the sales paperwork and delivery arrangements. The delivery was on time and set up the chair in mom’s home where she wanted it. After they left we got a follow up call to make sure everything was ok. I highly recommend shopping at Ashley Furniture Store.

Their sales associate Brian helped so much! My mother and I came in about 30 mins before closing and he was extremely patient with us, giving us every option possible which in the end we got exactly what we came in looking for. Amazing store, amazing staff, and I am very happy with my purchase!

We walked into Ashley's about 3 weeks ago. A staff was super friendly and eager to help. Definitely a five-star on that end. The furniture selection was not what we were looking for.

Good variety of merchandise, some priced higher than the value is.

Went in with my fiancé to look for furniture for our house and we weren't planning on getting anything, just looking. Then the wonderful LaPreda came and got us interested in a table. She made the experience so easy and made us feel like we were appreciated. She helped us pick out our table with chairs and made us feel like she was actually trying to make us feel at home, so to speak. She was making jokes with us and made us feel like they were not trying to get us to buy the most expensive things, like other businesses do. All in all, we plan to make Ashley's home furniture our place to get our furniture and highly recommend people to get there furniture from here. Thank you so much you guys, especially you LaPreda.

LaPreda was the associate that assisted my family and we couldn’t be more appreciative. As we prepare to move into our new home and start life together as newlyweds, she made an overwhelming process much more manageable. Thank you LaPreda and Ashley for helping us create a beautiful living space.

Got the nicest bedroom suit and the gentleman that helped my husband and I was really nice.

Beautiful store with great customer service.

Great customer service when I visit and shop here!

Great selection of furniture, art, & accessories! The have a broad selection of budget friendly items in the outlet and clearance section. Great location and easily accessible. Highly recommend!

Brian fuller was an awesome help on picking out our living room set! He is awesome! Thank you

Edwan made my furniture purchase quick and easy.

Great service and professional support.

Brain was fantastic!!! Very nice shopping experience purchasing our couch tonight for our new home. We are very happy with our choice of sofa and was so glad to have a non pushy sales person that allows me to come in and ask questions over the last few weeks while I dreamed about what I wanted in our new home. 5 star experience ✨️

We purchased furniture here a few weeks ago and Lapreda was exceptional. Moreover, all the staff we encountered were great.

Bryan Hutchison did an outstanding job with helping us select our new furniture. He quickly and thoroughly answered all of our questions we had about the furniture and the payment/ deliver process. We are excited for the day when we receive it.

I recently visited the store getting ideas for new furniture and LaPreda accompanied me. She was very pleasant and helpful. Will return soon to purchase

LaPreda is professional and very knowledgeable of services provided. I would highly recommend your business.

Great and friendly when showing me around the store.. She made sure I was very satisfied.

Lapreda is great down to earth person , great customer service , she gets the job done ✨

Her personality, and helping mannerisms sold me to come back to Ashley for all my needs.

Averie is absolutely AMAZING!!! She’s super sweet and extremely professional. DEFINITELY buying from her again!!!

While the store in Wilson is great and very nice, your delivery team is absolute trash. My husband was out of town and I had purchased a tempurpedic mattress and new bedframe to go with it along with headboard, the whole nine. I thought they had put it together and wasn't sure what the rails were and screws that were left on the floor. I sat on it after a couple hours and the side part started bowing out. My husband came home and said they didn't put the rails in so everything just fell to the floor and now sags to one side and we are not big people. Can't believe I even tipped these guys $50 for absolutely nothing! I didn't know what I was looking for when I signed that I was satisfied so I feel like I was taken advantage of because I really didn't know. So now my husband had to take everything apart and is in there now fixing this $5000 bed that I have had for less than a week! Also, all the bolts were loose and could have caused a head injury in the next few days because we would have crashed to the floor and the headboard would have slammed on our heads. Not one was tight. Either you have lazy delivery people or you need to retrain them in how to put stuff together because with all of the money I have spent at this store, this is completely unacceptable

Avery was incredibly helpful, welcoming, and kind! She respected our space as we shopped but still provided us with the BEST customer service! She made our shopping experience stress free! Highly recommend!

Great experience! David was very helpful and got me a price that I felt was very reasonable. I can’t wait to get my new couch and chair!

We got great service. LePreda was very patient and not all over top of us. I will go back to her every time

LaPreda was there for me to help me find the furniture that I was looking for. She was kind, patient, and provided me excellent customer service. If anyone is looking for great customer service & great furniture, please stop by Ashley’s furniture & ask to see LaPreda 😊.

A great shopping experience thanks to Allan Coyle he was very knowledgeable, professional and friendly. Allan found us an amazing deal on a bedroom set. He worked super hard for us and got us a great deal. My husband loves a good deal and he left with a smile on his face which makes me so happy too! Thank you Allan, Ashley store is lucky to have you as part of their team!

Friendly sales associate Very helpful and nonpushy

Just awesome…was a lil scared to make a big purchase like this, but my experience was great, all my questions were answered, lil glitch with the paperwork…i will most definitely come back, i had my eye on some other things…staff was helpful and knowledgeable & made me feel comfortable…. Thx

Customer service was great 👍

LaPreda was beyond helpful. Thank you for helping me choose the perfect mattress set and couch. She is patient and goes above what is expected to ensure you have the best experience possible.

GO SOMEWHERE ELSE!!!!! My sectional was delivered broken! I told the delivery guy something wasn’t right he said I needed to call someone (at Ashley) and tell them. Then the day they were to come fix it nobody showed up. Now the power recliner isn’t working and they have to come fix that. Over $4K for and it is junk…don’t waste your money!!! I will NEVER buy anything from them!

They turned our day around. After being let down by another store Ashley Store in Wilson NC came thru for us. They spent well over 2 hours with measuring and fitting pieces together to ensure our room looked awesome. We got better made furniture at a price we wanted. I can say with complete confidence that I will be back. They will deliver and set our furniture up and in the spot we want. We got a complete living room with sectional, recliner, adjustable height desk, end and coffee tables and a hall bench. Our sales associate was a delight. She knew her stuff and pointed options. Unlike other stores she did not leads back to the high price. She lets walk and pick what we liked then explained option on the sectional that let it fit our home. You got try them out

UPDATE: Ashley immediately replied to this review and asked me to to reach out to them. I did, immediately. CRICKETS. It's been more than 3 weeks, STILL NO REPLY FROM THEM. This company is worse than I originally thought, so dishonest. Edit to add: this sofa was purchased from this store. Our bad experience is not with this particular store but Ashley furniture company. We're a family of two adults. We purchased a sectional sofa and within a few months the fabric began pilling in a way I'd never seen before. This is not ordinary pilling. They don't stand behind their products and the 1yr warranty is really useless. We've been offered $300 (they call it "complementary") toward a $3000 sofa. There is better furniture to be had at a much better value.

Lapreda Smith greeted me with a very pleasant smile. She made sure I understood everything and every step that she made. I was very very satisfied with the customer service. From Lapreda to the manager. It was excellent. Thank you again.

I came in and spoke with a Ms.Preda Smith. Though I didn’t purchase anything she was very helpful. She was knowledgeable of the the store items and very well spoken. She was sweet, and very funny. This girl needs a raise!

I WAS GREETED BY LAPREDA SHE VERY NICE FRIENDLY AND UP BEAT VERY WELL COMMUNICATING WITH ME I WILL BE RETURNING TO PURCHASE ITEMS FROM ASHLEY

Customer service was great and friendly. Also was a great help with getting me good financing rates on a brand new set. I will be returning soon to purchase again

Buying furniture can be fun and a curse. It’s takes time to pick what you want and to be able to choose because of cost. This store has amazing prices and customer service is amazing. My agent name was Lapreda. Oh my the laughs we shared!!!😂😂😂. She make made me feel great and has the best personality ever. she is always very smart and knows a good buy. I urge you when you go here, please ask for her!!!!!! I will definitely be back once we pick out our new place to move.

Had the pleasure of being assisted by a Sales personnel named LaPreda. She was extremely friendly, knowledgeable and professional!!! I would refer any of my friends and family to this location. The customer service is amazing!!!!

Lapreda is the most knowledgeable and customer oriented sales person. Anytime I need new furniture I will be going to her! Most sales people are just about the sale, but she wants to make sure that you love what you’re getting!

Visit The Store Nice friendly ,helpful staff lapreda Was Awesome!

Great experience and customer service

Spoke with sales associate name Lapreda. Very knowledgeable and polite. She made great suggestions to help me compliment my home decor guided me thru some of my tough decisions that I hadn't made up my mind about. She made my trip easy and basically effortless. She expressed some of her DIY glam tips for kids rooms which I absolutely loved and once I decide on my new home I will be apply her tips and knowledge to put a spin on my own style!

Very friendly and approachable. Dealing with Lapreda was like dealing with family who can understand what you're looking for and what best fits your needs and most importantly your budget. 10 outta 5 stars 🌟

I spoke with an employee today by the name LaPreda. She was very patient with me while I had a few inquires regarding some New furniture for my home. She was very informative and very supportive.

LaPreda was very helpful, patient and polite. She made it a pleasant experience with excellent customer service.

Love my new sectional!!.. Had a wonderful experience with our sales person LaPreda...took time to show us different options like what we were looking for. Definitely will be back to see LaPreda soon for a new mattress!!

Was very happy with the friendly service at the Ashley furniture store in Wilson.Prior to shopping in person I did my own search and reserch for the mattress I was interested in.Although the sales assosiate was very helpfull she could have been a little moreeducated about thge different mattresses you sell there.She said she was new and that may have been the reason.Having been in the furniture retail buisness myself more product and knowlede could be a helpfull thing for non knowledable customers,in this store.

Avery was so helpful finding the sofa and loveseat we wanted. Great service! Thank you

Miss Avery was the best. She was very knowledgeable and had all the info we needed. She worked with us and showed us all the options available. Her personality is great, made us feel like we weren't just another customer trying to make sales off of. We went in there for a mattress set, and walked out with a couch and love seat too. She made it that easy for us. We definitely will be going back to see Miss Avery for our furniture needs. Thank you for such a great experience.

My sales associate Brian, was fantastic. My living room set and tables were on clearance and I had to arrange for pickup. On the evening I arrived for pickup Brian was off and Allen (manager on duty) Was there along with another guy standing around. Allen was not friendly nor helpful. When I asked if someone could assist with my items getting to truck outside side door, he indicated he did not lift anything and the other young man was with a customer(I was only customer in store) this was at 6:15pm on July 11th. No help. Allen didn't seem to care and showed that he just wanted us to get the items and leave. I saw another table that I would have probably purchased but he didn't even ask if there was anything else I needed. Not a thank you and come again. Nothing! I will not spend my money where customer service as I experience it with Allen, a store manager, displays that type of attitude. I do have other choices of stores.

Had a great experience! Brian Fuller was polite and easy to work with. He showed my girlfriend and I several different options as far as couches and offers on them. Would highly recommend getting your furniture from here!

Great experience and excellent customer service 👍

My husband and I went in and were immediately greeted by Allen. He helped us look through the inventory and was very knowledgeable on the furniture in the store. We were able to pick the perfect piece to complete our living room with and the entire process was so easy.

Didn't understood what I asked

Salesman was ok, nothen exceptional . After paying $2000.00 for sofa ,loveseat,& recliner Ashley’s would NOT deliver . Can you believe that !!!! Had to hire someone to load and deliver & was only given 5 days to pick up , two of those were week-end . Only reason I went along with this was because I really wanted this set . 😱

Best shopping experience I’ve had in a long time. Didn’t feel pressured to buy something more than I wanted and the guy helping us did a phenomenal job. He acted like a normal person instead of a salesmen which made the entire experience much more pleasurable. Highly recommend this store and their employees.

Outstanding service and friendly staff, with great products at affordable prices. Definitely recommend!

Had exactly what I needed and more. Everyone was incredibly friendly. I had the pleasure of working with Averie and she was incredibly kind and helpful.

I had the most pleasant experience at Ashley HomeStore Wilson. LaPreda was my favorite associate. The others were very welcoming and warming. I will definitely be returning in the very near future.

I highly recommend requesting Averie. She has such a beautiful personality and an incredible knowledge on the inventory. I was having difficulty making my mind up on which mattress I was going to purchase, and she had patience the whole time! 100000/10

Brian was absolutely amazing! He helped us stay within our budget and wasn’t pushy at all and was very genuine .I definitely recommend Brian especially for someone who’s buying furniture for the first time.

Salesman was extremely helpful and very knowledgeable about Ashley’s furniture. We are very satisfied with our purchase.

Edwan was very informative, patient, and friendly with my parents and their purchase of a new bed, sectional, chair, and ottoman. He had them try many things and answered all their questions. We appreciate his time and energy. We would recommend working with him.

Great customer service! Allan C. is the best.

Brian Fuller did an awesome job. He listened to what we wanted. He found exactly what we were looking for. We couldn't be happier.

Averie is awesome! Make sure to ask for her and she’ll make sure you’re taken care of!

Allan Coyle we’re great

Overall great experience at the Wilson Ashley store with Allan.

My salesman was Bryan Hutchman. he was an excellent salesman. He was very calm, collective, and he knew his furniture. He knew exactly the type of furniture I was looking for when I walked through the door. He found me the best deal and gave me the best sales price. He understood my situation, and how I like to run my business and pay my bills. He also answered all my questions . We had a lot in common. I would recommend Bryan to do business with. Go see Bryan today! He will give you the best deals for your money.😄

Bryan greeted me and showed me the exact item I was looking for. He was knowledgeable and friendly which made shopping so easy. I have shopped at Ashley’s before and will continue to do so.

The employees in the Wilson, NC store are extremely nice and helpful. We have purchased a living room set and furniture for a sunroom from them over the last few years.

Bryan hutch was awesome very understanding and made me feel happy he is a wonderful young man thanks for everything you do.

Bryan Hutch was the best ever made us feel comfortable and took his time. Thank you Bryan

The store manager was awesome. Made my experience better than expected. I will definitely return.

The manager, Brian Fuller, at this Ashley Homestore gave us the best experience we’ve had in purchasing furniture at any store thus far. He was very courteous, professional and got us approved for the dining set we needed! You definitely need to go see him for all your furniture needs!

Edwan and Angela at Ashley in Wilson are excellent they provided my husband and I with great customer service they were very helpful and joyful as well we will be back 🤗🤗

We worked with Averie. She greeted us at the door and was very knowledgeable about the furniture in the home store. She allowed us to take our time and walk around but followed up with any questions that we had. She also worked with our needs and provided the best price possible. We will be back again thanks to Averie!

Brian Fuller was an outstanding sales person. He explained everything very well. Took his time with you and guaranteed that I would get approved and DID!!!! Thank you Brian

Brian was our sales person, and he greeted us at the door , very pleasant, attentive and knowledgeable of all the inventory available. He was also very patient with us as well. Our experience was delightful, we didn’t feel overwhelmed or rushed like most places. Because of the great return for further purchases. Kudos to Ashley Furniture Wilson NC… Amazing Staff… Highly recommended…. Sincerely Keisha Walker

As a consumer I have not met a sales representative that has gone as far Brian Fuller did for my wife and I on our visit. He explained I. Details and gave us opinions on our purchase of a new bed. With his help we were able to get a king size bed and mattress within and price we can afford with no money down. Thank you Brian Fuller and keep up the good work!

Brian Fuller at the Ashley Home Store in Wilson, NC was very helpful and made sure that he took excellent care of my husband and I. We will see him again for all of our purchases and send others to see him. Thank you Brian for all of your help! We will definitely enjoy our purchase and come back to see you in the future.

Averie was very helpful throughout the whole process of purchasing furniture for our new home.

It was great they were kind and helpful the lady explained everything clear it will shop there always.

Beautiful accent pieces and beautiful unique coffee tables. I found some pieces that were in the warehouse in Four Oaks but thanks to my very professional and knowledgeable salesman Bryan Hutchinson. I was able to see more choices online. Loved the pieces on clearance too. Loved getting 20% off my total during the private event on April 2,2023. It's so kind that Ashley furniture gives back to the community. Quality leather living room seats and they are beautiful and unique too. Highly recommend shopping here.

Cannot say how much of a great experience this was today shopping at Ashley’s we didn’t get swarmed with sales people. Allan helped us and did a phenomenal job showing us different options once we explained what we were looking for I will never go to anyone else going forward for any type of furniture purchase.

Nice and easy. I went in , found what I wanted and was done. Great experience!

No pushy salesmen and lots of options. My wife and I were able to take our time and make our decision. Allen answered all of our questions and was efficient in handling the paperwork and completing the sale.

Fantastic furniture shopping experience! Averie was there to greet us and helped us every step of the way. Excellent customer service, the store has a great selection and delivery times are faster than expected.

We worked with Allen at the Wilson NC Store. He was able to help us find the perfect bed suitable for our needs. It was a wonderful experience. Thank You Allen!

Allen really helped me with my purchase. I’m really indecisive and he aided me in my decision. He was very welcoming, funny, and made the process super easy. Will be back for future purchases for sure!

Brian was superb help!! He gave us an excellent experience with helpful knowledge. if he didn't know the answer, he didn't guess but looked it up. If we ever have furniture needs in the future we will definitely return! Thank you!

Enjoyed the service...

The service here was excellent. Bryan Fuller the salesperson took his time out to explain everything and answer all of my questions.

Brian Fuller was amazing and very patient with us and our family.

Edwin did a excellent job and great service

I was happy with my shopping with Ashley and will come again

Got a new mattress today. Very excited. Avery was very patient and helpful, answered all our questions. 😁

Went looking for a sectional and Allan was a tremendous help. Found a sectional we love!

Allen was a very great help with our furniture design and gave us a great deal highly recommend him

Brian was a great salesman and helped us get approved for financing and get the dining set we wanted. We had our table delivered in 2-3 days which was great. 2 weeks after it being delivered the table went on sale- which was unfortunate as we had been eyeing this table since November. It was on for 1500 but went back up to 2000 and now back down again for 1500. We called to see about a price match as their policy states they will price match within 30 days. The store owner said to call customer service that he cannot do doing anything since the table has been delivered. Customer service said to call the store owner. Clearly they don't stand by their policies. We ended up paying 2300 dollars for a table- had I just waited 2 weeks I could have said over 500$. Really annoying. Another thing I don't understand is the store manager told me if it had not been delivered yet he could change the price? I am not asking for a new table set. I am asking for a price change in regards to your policy listed on your website. The table will remain the same. Delivered or not delivered you should be honoring the price change- I am keeping the same table not asking for a refund or a change in product. Ridiculous. We were looking to purchase a couch with them as well but I will take my business elsewhere. Unfortunate because I have been a long time Ashley customer in Canada and the US. I have spent at least $20,000 there in the last 5 years. Not anymore. Overall 5 stars for Brian & the financing guy who helped us- cant remember his name. But not for Ashley themselves. Not impressed with the customer service.

great store to shop at 😁 the staff there are extremely friendly and helpful

Allan did a great job

Came into store looking for a new mattress. Allan coyle showed me how great tempur pedics are. Purchased one and will be back for more! Excellent service

We had the best experience working with Averie. What was only supposed to be a walk around visit turned into her helping us find exactly what we needed to purchase that day. Such a great personality. We appreciate you Averie!

Got helped by Edwan as soon as I came in and was able to leave with the entertainment tv stand i wanted. Mr. Pineda gave great customer service and I can tell he’s an expert in his craft. Will definitely be back here when i buy a new couch.

Great experience with Brian Fuller

The showroom floor was well organized and the customer service was UNMATCHED. I was assisted by Edwan (salesperson) and Brian (manager). Edwan was very informative and patient as I shopped to furnish multiple rooms. His manager, Brian Fuller, was professional and incredibly accommodating. Both were professiinally dressed, knowledgeable and attentive. Im telling you, these two represent the customer service of days past. They greet you with a smile and mean it! My new go-to! :)

Beautiful store with a great selection of furniture and accessories. Very well merchandised and organized. The staff was very helpful and attentive but not overbearing. My only suggestion would be to give a little more attention to the bathrooms. Highly recommend!

Brian Fuller was a great salesman!

Averie made me feel so confident with my purchase. Made the process super smooth and definitely knows her stuff! Would highly recommend!

Averie Robert's was very knowledgeable about her products, very pleasant to work with and beyond patient. I now have a go-to person for furniture. Highly Highly recommend.

Walked in to Averie’s great customer service! Thank you so much!!! Will always choose Ashley!

No other experience like the Ashley’s in Wilson. Let Averie help make your browsing and in store show room floor come to life..

Brian Fuller was very helpful, professional and pleasant to work with. Thanks Brian

Averie was super helpful and had us squared away and ready to go in no time. Set us up with new bed and couch. She was very knowledgeable about all the items we had questions about

I was very satisfied with the service I received. The salesman was very helpful and professional.

Great place to shop for any type of furniture. The salesman was friendly and once I told him what I was looking for he was on it!! Walked out with more than I was looking for because of the great sale they are having!!!

ADRIAN was a very helpful Employee made me and my kids feel like we were right at home didn't have to look no further Thanks Adrian We Really Appreciate You!!!!!!!💙💪🏿

Averie was a great help and was a joy to work with. She got me exactly what I wanted.

Brian Fuller was absolutely wonderful, he was a great help with everything.He definitely made the shopping experience very pleasant with his great personality and smile! He definitely, provided five star service, Thanks again APRIL JONES

Was quick & easy, sales person helped me get exactly what I wanted

THANK YOU BRIAN FILLER FOR YOUR AMAZING SERVICE TODAY AND MY FREE PILLOW!!! YOU WERE GREAT!!!

Brian Fuller is the best sales man there is!

This is my second purchase at this location in less than a month and I am very happy with the service and quality of the product. Brian F. was patient and knowledgeable in helping me find the best bed frame for my budget.

Edwan was very helpful, he helped me get just what I was looking for.

Great customer service and a very knowledgeable staff. We worked with sales manager, Ramiro Salazar, and he provided excellent customer service and made the shopping experience very pleasant. He was very knowledgable about the store products and services to help first time buyers with a lot of questions. I highly recommend if you are in the market for good quality furniture.

Longtime Ashley furniture fan! Bryan was super helpful and listened to me go around trying to make up my mind. They loaded the chair for me and I was in and out!

We had the best experience with Averie at The Ashley Homestore in Wilson, NC. She was helpful, patient and answered all my questions. She made picking out a couch simple. I was very pleased with my visit today and will return to this store.

Bought a full size bed and chest last month 1st delivery they bought a QUEEN BOX SPRING 2 ND DELIVERY A WEEK LATER THEY SENTED ANOTHER QUEEN so today they making delivery. Instead we been 1st on the list we are 7 or 8 delivery.does that make any sense 🤔😖

I had an online order that I was not pleased with. Adrian helped as much as he could to resolve the issue and I appreciate the great customer service.

My salesman was a young man named Dewan who is very courteous and didn’t pressure me and was very good and knew what he was doing and it was a totally good experience overall.

It has been at least 28 days or more since I have ordered a piece of bedroom furniture, I have yet to receive it. After I scheduled for the day off at work they rescheduled my delivery date. The second delivery date they gave me specific times (9am-12am) they would be there, they came early which usually wouldn’t be a problem but no one was home. Originally they told me a second delivery fee would be applicable if such happened but it was their fault. When they finally got to my home the delivery guys dropped the furniture damaging it. It was sent back, my order is still pending at this time. Customers are always held to a certain standard and have to pay late fees and inconvenience fees and whatever else, I feel as though these companies should be held to a standard where if something goes wrong on their end they owe the customer something more than an apology “on behalf of Ashley home furniture.”

Beautiful experience

Adrian was awesome and didn't give me any trouble.. made this very easy and fast.. he is a great sales man and I will tell all my friends to ask for him... Give this man the highest praise Upon a follow up phone call about pricing I sing on a purchase that I had made because I've seen the sectional at a lower price the gentleman I dealt with made me feel ashamed because I didn't know exactly what I had purchased because I was at work didn't have the paperwork in front of me and couldn't produce the website that I had seen it on which was Ashley's Then my wife went up there today to ask them the questions about the price matching to see what we could do about it and he said that I had called up there and basically call me a liar to my wife I hope this is not the low customer service that Ashley's provides to the people after they made a purchase I would never purchase from Ashley's furniture again because of this gentleman the this gentleman this is just poor customer service and by me being in the management field that I'm in I know customer service very well and this German is not a representation for your company.

No one returns calls ..

Shayla was a great asset to my furniture shopping experience! She is very knowledgeable and has great customer service skills! I would recommend everyone to partake in this friendly buying experience!

Avery was great! She helped me find the perfect pieces to furnish my whole house while keeping it under budget! My experience with Ashley furniture was very smooth!

Such a great experience! Brian bent over backwards to make sure we got exactly what we wanted and the best price. We'll definitely be back!

This is my 3rd time doing business with the Wilson location and each time Brian Fuller, the sales manager has been extremely helpful. He walked me through my purchase options and helped me make a decision that I (and my budget) could be happy with. I recommend anyone looking for good quality furniture and good quality customer service ask for him when visiting the Wilson, NC store. He is amazing.

We didn't end up buying anything but Averie Robert's our sales consultant was an absolute pleasure. She didn't harass us or follow us around the store just offered her assistance if we needed anything and checked back in when she saw us returning to a specific item several times. She was absolutely amazing and I we had found something we really needed or wanted I would be sure to go through her.

Omg. Let me start by saying it is such a clean, well lit, and non cluttered furniture store. The obvionce is extremely welcoming. Ramiro Salazar is an excellent salesman. He kept eye contact the entire time my husband and I were talking with him. He never strayed away from a question that we had. Ramiro stayed with us the entire time walking us through the store and going into detail about different furniture designs. He let us know right away that we were his priority at that time. Ramiro made sure that we were comfortable being that it was our first time. I would highly recommend Ramiro as the salesman to go to. This young man's level of respect is amazing. Thank you Mr. Ramiro Salazar for helping us with our choice from Ashley. I know we will love it because of the great recommendation that you gave us. You will go far. Keep smiling and continue to be a role model as well as a mentor. Again we thank and appreciate you for such a wonderful and relaxing purchase.

Adrian helped me get the couch I wanted 100% happy with his service

Adrian helped us out and made sure we got the approval we needed for what we wanted will definitely recommend his service.

Bryan was our sales guy, he meet us as we were browsing the showroom. He listened to what we were looking for and was a great help in sorting through our options. Very helpful throughout the purchasing process. We will be back.

Complete customer service every person in the store was so helpful and it was appreciated!

Brian is the best! We found a perfect dining set and counter stools for our home. Brian was so helpful and took great care of our purchases until we returned to pick them up. He even helped us load them safely for transport. Thanks Brian, we are very happy!

Worked with Brian Fuller and he was great. Very knowledgeable and helped us find exactly what we were looking for.

Averie was a pleasure to work with! Not only a great personality but also really listened and helped us find what we wanted (even if it meant saying something didn't look right together). She worked with the manager and together they got us something we love and at a good deal. We were very impressed with the effort, professionalism but also the familiarity and effort to not just make a sale but to make us happy.

Adrian was very helpful. Service was great

I was very pleased with the services of the men here. They gave me the best deal as possible. I highly recommend for your future furniture purchases! Brian Fuller and Adrian Robinson are your go to guys!

Great salesman, he helped me to find living room furniture that was a great quality and affordable for my budget

Shayla was a great help to us, gave us great service and great price!

Thank you Mr. Fuller for making this shopping experience so enjoyable. We came into your store thirty minutes before closing to browse through some furniture pieces and you never once made us feel rush or that we was an inconvenience to you. You kept us well informed on our product selection and we valued your opinion. Not only was he very professional but kind hearted, respectful and well mannered. Job well done!! 100% total customer satisfaction

Averie was the best! She communicated with me for a while about finding the perfect living room set and helped me look at many options to find exactly what I wanted in my price range. She really went above and beyond to find just what I wanted and was super knowledgeable about the process!

Shayla Willingham was professional and patience with me by addressing my issues and my needs no matter how many times I asked the same question.

Mr Brian Fuller Did an excellent job helping me pick out the furniture that I was looking for he has a very beautiful personality he had a lot of patience with me I love the way he explain everything he deserve a promotion and a raise Soon as we walked through the door he said Hello can I help you that means a lot To me some stores when you walk through the door sometimes staff don’t even say I’ll be right with you you have to approach them and say could you please help me like I said Mr. Brian Fuller deserve a raise thank you

My experience was great I went in there looking for a mattress and Adrian helped me pick the perfect one and his custom service skills were fantastic. I will definitely be back

Going into the store was a great experience! Everyone was so helpful and professional! The horror started with delivery! On delivery, due to the rushing and rough handling, a blind was broken, paint was removed from the wall, and the top of the brand new dresser was scraped with paint removed. The delivery men decided not to notify me of the damages and rearrange items in the bedroom to hide the damages. At this time, they said they couldn’t put the set together because they didn’t have the right screws (which was NOT true) he had put the screws in wrong which stripped the set. Now almost a month later, the set is still not together, my new dresser top has not been replaced and on top of that it’s a no refund policy. I wouldn’t recommend this place to anyone!!!

I had a great experience here with the help of Adrian, he has great customer service!

Adrian was super helpful and quite funny. Definitely has great customer service skills.

Adrian acknowledged us as soon as my wife and I walked in. He gave us space and time to look while checking on us time to time. Very friendly and a great communicator.

I had a great experience at Ashley’s furniture store. I was welcomed and helped right always. Adrian was the salesman who helped. I highly recommend him to anyone that needs help with picking out any furniture piece for your home.

I worked with Brian Fuller and he really made sure i had the best experience! I recommend Ashley’s! Please ask for a Brian , he is the best and will get you the best deals!

I had a great experience with Brian Fuller at the Ashley store in Wilson, Nc. He was very helpful in helping me with what I need. I will be back.

We had a great experience when shopping for and purchase a set of tables for our living room. Brian made the process quick and easy.

Avery R was such a blessing to me!!! No stress, she was attentive & kind. She was absolutely the best salesperson I have met in a long time!!! She let me take my time & was never pushy! Stop by the Wilson location!!!! Thank you Avery, I have everything I need!

We were very pleased with the customer service we received from our HFA Shayla Willingham. She was very knowledgeable, was able to answer all of our questions and did it all with a smile. We were also pleased with the GM Durand Arnold. He was also very friendly & knowledgeable. Overall GREAT SERVICE & we were well pleased!

Friendly staff and great service. Michael assisted with our purchase of a dining room table with matching chairs. He answered all our questions and there was no pressure. If you are looking for furniture, great prices and friendly sales staff, visit Ashley’s furniture store.

Quick and easy buying experience! Shayla was the best and a pleasure to work with!

Manager at wilson store is great, Profesional, helpful, and bilingual Thanks Ramiro

Great experience! Brian F. was extremely helpful and patient!! Highly recommend!!!!

Honored to be Yeidi's first customer! She was super helpful and patient as I took my time deciding. Thank you Yeidi!

Sheila was awesome

This store was a great find. It has a clearance room & great prices. Also has an additional 20% off except on clearance furniture. The lady that helped us was really helpful & patient. Worth the trip.

Shayla really took care of us! Great customer service!