Ashley Store Minot, ND

Doug was an amazing sales rep

Had a great experience with a salesman named Russ in the minot store! He wasn’t to pushy on following us around but happily accompanied us on our purchase. Also this place is absolutely ginormous so bring your walking shoes.

My experience was very good Carson Carr was very helpful and knowledgeable.

Brad provided great customer service and was very knowledgeable when asked questions

Pleasant salesman to deal with and very friendly.

The salesman, Russ, was so much fun! Made the shopping experience even better! Will be back to work with Russ again for a new dining set!

Julie was very knowledgeable and helped us every step of the way. I know I'll enjoy many naps in our new recliner!

Carson C was amazing. He took the time needed to explain and show us different options.

Fast, friendly service and good products! Who could ask for more?

Curt was wonderful! Thank you!

I loved how quick and easy it was to buy furniture and the employees are very nice

The guy I talked to on phone was so helpful and patient.

Overall great experience. The staff were very friendly and helpful, especially Jeff the sales rep. I will continue to take my business there for all future needs.

What a personable place! I received good, honest information. Nice salesman as were the others working there.

Buying the couch on Ashley Furniture was quick and easy, and very much appreciated! :)

We were helped right away. There was a bit of a mix up when we paid….. getting double charged for the protection plan but they were able to resolve it right away.

Very helpful, polite and accommodating

Sales person was very friendly and a great help!! Second time dealing with her and will definitely be buying from again!!!

I keatings in Minot ND has the best selection of furniture and I was so glad we had CJ as our sales associate! He was absolutely fantastic!

Our sales person CJ Houim was very knowledgeable, helpful, and pleasant to work with.

Professional, knowledgeable and accessible! Curt Tracy was available start to finish during the process of two purchases. Also, the delivery staff were on time and efficient getting the furniture in place quickly!

Great service even though it was minutes to closing was able to make a purchase and was helped adequately no matter the time

The sales people were very attentive and nice.

Carson was very helpful, and patient with us as we walked around looking at all the furniture! Definitely recommend, loved all the nice deals as well!

Fantastic service, helped me find what I was looking for and helped me stay within my budget

The entire staff at I Keatings is phenomenal! The longevity of the sales team says a lot, they must treat their team as well as they treat their customers. The sales team, quality of furniture, and pricing keeps us returning.

I knew what I needed & Carson was right there to help me. He was very kind & polite he did a great job. I will be back thank you.

They always deliver in Minot!

Great experience shopping at ikeatings furniture and Julie is very good to work with! Would do business with them again!

Salesman was attentive but not overly so which I appreciate. Answered any questions could come up with. Service staff assisted with any questions I had as well. Top tier experience from start to finish.

i was very happy with the service and sales person thank you

Always a pleasure to shop here.

Jonah at I Keatings in Minot has been nothing more than helpful! Answered all of my questions instantly and made sure I was comfortable with what I was purchasing! Couldn’t recommend him or I Keatings more. Thanks again Jonah!

The manager and the salesman both worked with us to find appropriate mattresses for our kids. We have made all out home furniture and bedding purchases through them and have always been happy with service.

I had a grateful experience shopping for my sectional with Ruth. Ruth is an amazing worker and because of her, my experience was great. I appreciate her for being patient, helping, answering my questions and jumping to us as soon as we walked in.

Knew kindof what I wanted but Ruth helped me with the finer details and showed me some stuff that worked better and helped me get everything for the best price possible….will definitely go back if I need more furniture….the delivery guys were amazing as well—-came on one of the colder days and delivered and set up

Very accommodating and friendly! Thank you!!!

Greeted at door by Ballieu, not sure on spelling of name. He took the time to find out what I was looking for and immediately showed me many options both at store and available for delivery. He helped me with the purchase and the loading was ready and off I went. I will shop here again!

We actually had a wonderful experience shopping at ikeating. Normally we have employees breathing down ours necks and the associate Jennifer stayed at distance to let us explore and was nearby to answer our questions and it made it easier to buy the couch set we did.

Walked in and was immediately greeted with a friendly smile by Brad. He was extremely helpful in the process of us choosing the perfect bedroom set! Not only did we buy the set we wanted, he also found the perfect sectional for us. Extremely satisfied with our purchase and the great customer experience provided by Brad and everyone else in the store!

The sales person was able to answer the questions we had on the furniture.

I had a great experience with I Keating as usual. Julie was the best and helped me find just what I needed.

Jeff was great

Very helpful employees. Could tell they genuinely enjoy their job

Carson did a great job and knew just how to balance the amount of customer interactions to allow us to shop without pressure and get the help we needed without searching for him! Well done, Carson!

I’ve gotten furniture a few times from here and each time I’ve been helped by someone that’s super nice that doesn’t try to upsell me, just helps me find exactly what I’m looking for.

Great customer service

Brad made our experience really great. He knew his products inside and out. Was extremely patient. Like doing business with a friend.

CJ was amazing, he helped us find exactly what we were looking for and for the right price!

Best selection, Best prices, Best customer service, Best Staff!!

My experience was a little different than a normal shopping visit. My son had just purchased a new mattress and while trying out the different options he thought of me in regards to a particular model. After sharing that information with me I wanted to go check out this option. When we pulled up to the store we only had 13 minutes till closing but that was plenty of time. I was able to try out three different models, pick the one I wanted, purchase and schedule delivery by closing time. The team was great right down to the delivery crew.

Made a call and told them what I wanted and they delivered it when they said! Awesome service

The sales person we purchased from was very helpful and answered all questions asked.

Great service and people

Julie was a sweetheart! She fretted me and let me do my thing. Then found her later to close out on some really nice pieces.

Great customer service

Every thing was great until I looked closely at the receipt and found delivery charge is taxed. That seems above and beyond good faith. Very disappointing!

My Husband n I Went To Look For Furniture n Kris Was So Helpful Showing Us Many Items. Kris Had Knowledge of the Furniture Items Making it Easy For Us To Select What Was Good For Us!!! Thanks Kris

People were very helpful and provided us the time to determine what we really wanted

Jeff Dorer and the staff and I-Keating’s Furniture World in Minot are awesome! We enjoy shopping there and the service we receive!

Was greeted upon entering the store. Ruth listened to my needs and was able to order the couch I wanted. Check out went smoothly.

Great selection of furniture and decor. Friendly sales team, who don’t hound you, and customer service people are friendly and helpful too. We had a piece of furniture that was damaged in shipping and Russ, our salesman, wasted no time in ordering a replacement. Love this store.

Great people great service

Jeff is awesome! He made the furniture buying experience seamless and really made us feel welcome.

Russ was great at helping me choose my furniture and answered any questions that I had from ordering to delivery and financing.

Julie takes the time to find out what your needs are and then recommends a selection of mattresses for you to test. I liked the relaxed, take your time atmosphere. Once I made the selection, it was a smooth transition to the finance team. IKeating has great service and gives back to the community.

Extremely helpful and friendly.

Tracy was recommended by my daughter for her easy going salesmanship. Tracy was so helpful guiding us to the family room furniture we wanted. She was knowledgeable about all the various features of all the pieces. She also was kind enough to let us take samples home for a couple of days. We will definitely work with Tracy again.

Russ was amazing at Minot Ashley Furniture store! 10/10 experience, he made it worth everything.

Always love I.Keatings and getting help from our sales people who are consistent and know how we like to shop... a combination of in person and personal messaging. We love returning to our same sales person.

CJ was excellent to work with. I’m very excited to get my furniture.

The workers are always very welcoming and extremely helpful. My husband and I bought a couch from them and love it and recently bought a bedframe. Jeff was the one to help us both times and each time it was a pleasent visit. He goes the extra mile to ensure that you feel heard and get exactly what you want. I recommend this furinture place compared to others in Minot.

Just wanted to THANK Ruth Venable. She’s an absolute PRO at what she’s doing!!!! ❤️👍. THANK YUO VERY MUCH 🙏

Jennifer is a joy to work with! She takes the time to understand her customers needs and wants to help them create a space in their home that is comfortable, beautiful and functional.

Everyone was friendly. The salesman didn’t crowd us at all. I absolutely plan on going back for a dining room set I saw.

Julie was great! Very helpful with choosing and buying a new lift chair! Will be back !

My most recent purchase is yet another reminder of why I keep coming back to this store whenever I need anything furniture related no matter how small...First off if you are shopping in the Minot, ND store ask for Jennifer, she has been an absolute blessing to deal with. I could speak volumes about her customer service, but this review is supposed to be about the store as a whole and not just 1 employee. That being said...it's always a great experience when you walk into a store and right off the rip you are impressed by the cleanliness and presentation! Follow that up with getting greeted by staff members who are truly customer driven and actually listen to you when you are describing what you are looking for in a product and your price range for it. I've found that if they do not quite have what you are looking for at the store they have always been able to find it in their online store and since I'm a huge promoter of shopping locally I'm perfectly happy with ordering it instore and setting up either a pick up or delivery. I've never had issues with the quality of the products that I've purchased and their warranty and customer satisfaction programs are outstanding. If you are still reading this God bless you, but get off the couch, take a look at what they have instore, and enjoy the no pressured shopping as you peruse through their competitively priced products.

Great nice n to the point

Excellent customer service! Worked with Ryan Branson who was very friendly, listened to what I wanted and helped me to find the outdoor patio set that will be great for our space. Thank you Ryan and I-Keating!

Ryan was great with excellent customer service and very pleasant to work with

Great experience buying living room furniture here. Karissa went above and beyond for me.

Great experience. No pressure to buy. We are so thankful for Curt who was able to help us.

Thank you to CJ at IKeating! He was so helpful in helping us pick out a new mattress that met our expectations!

CJ is the best. He knows how I like to shop and works with me perfectly. He really takes the time to make sure my shopping experience is the best possible.

Good service

Tracy was very knowledgeable!

My mom was not doing well, so I flew to Bismarck and drove to Minot to move her into an assisted living center. She needed a recliner that would lift her up because she can't get out of a chair like that. I bought it at Ashley. The salesman and woman who did the paperwork were very nice. They delivered it on time the next day right to Edgewood Vista. The cost for bringing it into the room, putting the back on and setting it up was $150. My stress level was high, I was exhausted, my back was killing me, but with all the expenses of moving her, I had to decline and just paid the $25 for delivery to the building. The guys came in and asked me where I wanted it. I said I didn't pay for the setup. They said "that's OK, we'll do it anyway." They could see how exhausted I was. The chair is pretty heavy, and then they had trouble getting the chair back to snap in place. There is no way I could have done it. I can't thank them enough, they really saved me that day. If my mom needs any more furniture, I'm definitely buying it at this store.

Love my couch. Salesperson was nice but only showed me the more expensive furniture.

Jeff Doerr is awesome! He wasn’t pushy and he was very helpful with our furniture find. Thanks Jeff!!

Best selection in town with a great staff that knows what they’re talking about and are more than willing to spend their time helping you. Will be coming back for any future furniture.

For easy and quick. CJ was a great help and was able to answer all my questions. He was also able to help me find the best deal possible.

Selection and salesperson was great!!!

The staff are always helpful but sometimes a bit too aggressive. I usually have to tell the same sales person 3 times that I’m just looking and don’t need help. I do enjoy the store though.

Tracy is knowledgeable, helpful, listens to concerns and VERY easy to work with! She was very patient with us during our decision making!!

Curt is great to deal with! Will be going back to him for future purchases.

The staff were very friendly, helpful, and my experience was very efficient, fast service, in and out the door. Highly recommend.

Very friendly staff and the guys loading it up were fantastic as well!

Excellent service We went in looking for a queen mattress, they did not try to up charge us, they sold us exactly what I was looking for.

Sarah was extremely helpful making sure we were getting what we want. From picking the furniture to fit our space, to the fabric we would love.

Curt is amazing! Patiently finding what we were looking for

Russ was extremely helpful and very welcoming! We were on the search for a new dining room table set and couch. Russ did a wonderful job of explaining our options while answering all of our questions along the way. They even had the dining room table in stock, so we got to take it home that same day. We will definitely be back in the future!

Nice store

Ordered a set of coffee and side tables, estimated arrival to the store kept getting pushed back and when they finally came, nobody called me- I had to call to find out and my items sat there for another 3 weeks after already waiting for almost a month. It seems like if your order is a small ticket item, they don’t take you seriously. I get they earn by commission but come on now!

Love the store, the wide variety of styles and prices, and the friendly sales reps, they dont pressure!! Ruth has been great to work with!!

Edit: I'd shop somewhere else for furniture. Spent almost 6k on a dining set and couch, and the couch is just issue after issue. I'm tired of calling someone to come out to fix it. I increased my rating to 2 stars. They have addressed my concerns and increased my confidence a little. I just hope whoever their supplier or manufacturer is does a better job at constructing the furniture.

Thank you so much to the kind people for your donations to help rebuild my family's life thank you so very much

Ruth did an excellent job helping us find a couch! We came in with a general idea of what we wanted and she walked us through the whole store helping us narrow down choices. Our couch was able to be delivered just two days later. Quick and painless!

We picked up a piece of furniture. The first time it came in it was damaged, but IKeating replaced it with no problem.

Had a short but productive visit. Staff was friendly and very helpful as we chose the carpet for our house. We also browsed through some of the furniture, it is very nice and we will be back after we get the carpet layed.

Best price in town and go see Missy for your flooring she is awesome

Very friendly staff. I found the couch I was looking for and was able to take it the same day.

Ashley, and all furniture stores, need to put natural lighting in their stores so the furniture will be the same color in people's houses as it is in the store. I now have a dark gray sectional sofa when I thought I was buying a silver gray one.

Our salesman was very nice and knew everything about the products he was selling. Didn't buy anything but was very impressed with their selection and service!

I bought a dresser from the store and had it delivered to my home the sales lady Jen was very nice. but when I received my dresser I cleaned it never thought to clean the drawers physically themselves and put laundry in it.then I go to pull something out and my clothes are dirty and I looked through the dresser and the drawers on the inside are disgusting,granted the sales lady was nice I will never purchase an item from the store again. When I called to tell them about it I get transferred and then hung up on and now nobody at this location will answer the phone. Those are pictures of the towels I used to clean the inside of the drawers. For what I paid I expected better.

Very helpful!

The salesperson, Ruth, was friendly and knowledgeable. We went in knowing what we were looking for and she took us right to the spot for our choices. Store is not handicapped accessible.

Awesome service. Need help Russ is your man!

Sean was very Pleasant, he took us straight to what we were looking for. Took us literally 5 minutes to buy what we were looking for. I never shopped at Ashley's Furniture before. Next time I need to buy furniture this is where I will be going. It's also is very Affordable.

Clerk was helpful

Nicest lady gave us a full tour and offered to send up pictures of anything close to what we were looking for.

Great service! Awesome product knowledge

Good sales people.

Nice selection.

I. Keating is a wonderful furniture, flooring, and other home accessories store with a huge selection. We were treated very well, by sales, accounting, and delivery staff. Highly recommend this exceptional store!

We had great help and our salesperson was a very happy to help us and could answer all of our questions

Great customer service! Our salesman was a gem😁

Huge selection!!!

Russ Johnson was very helpful and professional.

The store is good 😊 Julie is GREAT!!!

Clean place. Not cheap. But also not too expensive. You get what you pay for.

Had some good prices.

Nice selection. Good prices. Found just what we wanted. Jeff D. was very helpful. No pressure. Recommend!!

Pros: Staff is very friendly and helpful. Cons: it took over a month for our furniture to arrive, which defeated the purpose of buying new furniture to have when we moved in.

Sucks

Brenda at Ashley’s helped with are bedroom set. She is an amazing person and will go beyond her way!! Will be back with her thank you!

Great place, great staff and it's huge!

Wonderful ,friendly salesman very helpful!

Nice selection. Helpful sales staff, especially Mrs Cables

The style of furniture offered at Ashley fits my style more than anywhere else in Minot. From what I've observed, the prices are better there as well. The only significant negative I have is that they don't carry my preferred Sealy mattress, even though they used to do so.

Great selection of furniture and home furnishings.

It was good a lot of choices and colors!

Kind of pushy sales staff inflated prices but very large store with a lot of options for you to get the fuel for

Great salesperson, very helpful went the extra mile to enable us to take our couch home that day.

Selection, service and price, there is non better in town. Truly is the only place to shop for home furnishings.

Wasn't in there but for few minutes. It was gorgeous inside. However, the warehouse people were super helpful.

Great customer service

Has a great staff, and great selection on furniture.