Ashley Store Williston, ND

Brandi was great and kept me updated. Bed and sectional came much quicker than expected. Very happy with both pieces!

Everyone at this store is literally more than amazing. Ty went above and beyond to accommodate me.

Great service! Friendly sales person

They cannot tell you if ANY of their items are in stock. Wasted a bunch of time selling us out of stock items. We came in wanting to purchase an adjustable bed, which we were needing ASAP due to a medical emergency. We told the salesperson upon arrival that we were only interested in looking at items in stock, as we would have to try stores out of town if they did not have any inventory available for pick up that day. She said she did not have a list of items that were in stock, she could only check per item, so we spent some time checking models and asking each one if they were in stock and finally we found one that would work and she confirmed it was in stock. We spent some more time finding a mattress and checking out, then left and made arrangements for a trailer and moving people (they were several weeks out for a delivery to the house 15 minutes away). An hour later she called and said they did not have the item we paid for in stock, only a model that was $1,000 more. Since it had been difficult to get a straight answer initially, and we were not feeling very confident that they even had this bed,, and due to the urgency of the matter and not wanting to waste more time, we opted for a refund. At best, it was an honest mistake (kind of felt like a clunky upsell, but who knows) but it was a massive waste of our time and resources, wasting further time after the purchase getting a trailer and movers assembled. Overall, the lack of organization and ability to confirm in stock items made it a terrible experience, particularly for the 88 year old who spent an exhausting afternoon picking out, purchasing, and getting items refunded.

Super friendly and great customer experience. I would recommend

I was able to find the perfect dining room table and chairs!!! Great customer service!!

Caitlin got me exactly what I wanted and took her time to show me everything they had to offer. Great customer service.

I bought a 4 drawer dresser and it is great! Heavy duty so it seems like it’s going to last awhile! Love it

Very nice lady JudyWas very professional and nice.Not any pressure but there to help

Great customer service. We found a couch set that absolutely love. Delivery was fast and prompt

I explained my last issues with furniture i have bought prior, And Buffie was able to be super helpful on giving me tips on what to buy based on my likes and dislikes! And let me tell you, i'm absolutely in love with my couch and my dining table! Thank you so much for helping me find my perfect fit!

Great place to buy from and great friendly service all away around

I always shop at Ashley's, my kids love the new furniture and my wife. Great staff and thanks for helping me and my wife

As far as going there and buying the set, everything went really well and the sales lady was very nice and Professional! As far as the time it took to get the set delivered was not good at all!

Everything was smooth! Delivery guys were great.

It was very nice greeted right away. Friendly associates. Showed me exactly what I was looking for. I would highly recommend.

Very helpful, price matched their online price and kept me informed on when to expect it to arrive

Buffy in the williston north dakota was very helpful and knowledgeable about the item we purchased, very good customer service and a very easy delivery

Great service at williston Ashley store. Tashawa, our sales associate ,was so helpful. A few hiccups with the Minot Store but it was easily resolved with the help of Tashawa Switalski. Thank you

So happy with my purchases they had what i wanted instock and was able to be in and out from start to finish within 20 minutes I also really appreciate the Thank You card i recieved in the mail 🥰

With the help of our salesperson, Tyanna we were able to find the perfect sectional that best fits our needs and lifestyle. It was a pleasure working with Tyanna.

My wife and I purchased a sectional from Ashley furniture with the assistance of Tyanna. She helped us customize it and we found what we were looking for. The sectional was delivered today as promised we enjoyed the experience that we had working with Ashley furniture.

Ashley Outlet has a great variety to choose from at reasonable prices. I have bought two couches and two beds at this store since moving to Williston a few years ago, and am very pleased with all.

Very helpful and got me exactly what I needed!

Very pleasant

Bought a beautiful love seat with the usual very helpful Judy Thompson. Thank you so much!

Very friendly sales people. Help us find exactly what we were looking for in our price range.

Great place to shop for furniture and ask for Buffy she’s awesome.

The Williston, ND store always gives good service with my furniture needs! I always get prompt service & get all questions answered! Rebecca Axmaker The TRUNK 👗 Williston, ND

I would recommend Ashley store. The sales lady that we had was just amazing to work with. She answered all our questions and was great about giving us time to discuss our options. I didn’t feel pressured but felt like I was respected as to the time we took to make our decision.

The clerk was very helpful and the delivery men were excellent.

Absolutely love my recliner I got from Ashley's. Tashawa and Matt were an absolute pleasure to work with.. Customer service was top notch!!

We got a much needed new bed here for our family and Brandy was very knowledgeable and helpful in making sure we found the right bed for us! We definitely recommend Ashley furniture and make sure to ask for Brandy!! 😊

Got the couch i needed unfortunately delivery was a month out so furniture had to be disassembled. I re assembled after moving it myself. Staff were very helpful and friendly

Judy is fantastic to work with and very knowledgeable on her products!

Friendly a knowledgeable staff. Quick and easy process.

Ty has been a pleasure to work with. Very helpful and knowledgeable. We are happy with our new bed with adjustable bases.

Great service!

I recently purchased a desk from Ashley Furniture in Wilson, North Dakota, and had it shipped from Minot as I’m moving here from Wisconsin. This was by far the best experience I’ve had at a retail furniture store! The lady at the front desk was incredibly kind, and the two gentlemen assisting me were very knowledgeable and even price-matched an online deal, saving me about $140. The employee who helped load the desk into my vehicle was also extremely courteous. I couldn’t be happier with my purchase and the exceptional customer service I received. Highly recommend this location!

Brandy, Thank you for all your help with our new living room furniture!

My sales associate was Brandy Morgan. Brandy was excellant and spent a lot of time educating me on different aspects of temperpedic mattresses and encouraged me to try different ones to find one I liked! This is the kind of experience I want in a sales person.

Made it easy and affordable for me to purchase my first couch with great financing!

I was ready to pull the trigger on a new bedroom set. But in the end, they were 3k higher than buying the tempurpedic mattress and smart base from tempurpedic themselves.

Michelle was my sales person and she was fantastic! Worked hard to get my order as quickly as possible and kept me informed all along the way. One piece was too big and I was able to return without any hassle. 10/10 experience

Easy to deal with. Pickup went smoothly. Had to order but worth the wait!

Very kind and professional. It took me a while to decide what furniture I wanted the staff was very patient and kind. They answered all of my questions. The delivery of my furniture happened when they said it would. The delivery was amazing. I love my couches and my new table.

Awesome customer service from start to finish! Our salesperson, Buffie, was amazing! We were shown everything from clearance models to top of the line with all the bells and whistles. Will definitely go back for any furniture needs.

Very disappointed in my dealings this time. Saleperson repeatedly gave us the wrong information and had to come back and change what we had been told( on multiple items we wanted to purchase) and left out information we should have been told and found out about later. I will be very hesitant to do business here again( if not for good dealings in the past i wouldnt go back) and most definately wont deal with this salesperson again.

Quick and helpful process… Sales people were not pushy

Great working with us

My wife and I have purchased merchandise from this store in the past. The people are very courteous and very helpful. Very much satisfied 😊

I havent received my merchandise yet,but the sales associate was really helpful.I had a great time shopping at Ashely

Michelle was an amazing person to work with, she gave me suggestions, answered questions, kept me up to date on delivery. Was an amazing experience.

Great service and Matt is always great to work with

My sales people were very helpful and friendly. I will be back in to get the couch that foes with my recliner eventually.

Wonderful and professional!!! Thank you for your great service.

Very friendly salesman, We like the Couch and loveseat we purchased, only issue is the right armrest on the couch is crooked. Will do business with them in the future.

Judy. Thompson was the one who helped me and she was very knowledgeable about everything. I asked her. Very nice!

Excellent service and prompt return of calls

I can’t remember her name but the lady who helped us was very helpful & listened to what we wanted. We bought a living room set of a couch/liveseat/reclining chair. We love it! She told us how it’s easy to clean & good with both pets & kids!

Very good

Sales people were helpful and friendly as were the delivery men.

Very friendly staff. They ordered an item and it came in very quickly. Pick up was very easy….pulled up to loading dock and gave them my name and they loaded it for me.

Staff was incredibly helpful, and friendly. The process of buying our new couch set was stress free, and went very smoothly. We will be back for more furniture in the near future.

I had a GREAT shopping experience I was told about upcoming sales, all of the fees associated with buying and delivery, warranty info. I loved it and it came in a timely fashion. I will definitely be shopping there again. 😉(German shepherd approved)

I worked with Michelle on choosing some new furniture. She knew exactly what I was looking for & showed me several examples. Once I settled on my choices, Michelle showed me floor displays so i could see in person what the models were like. I also decided to finance this purchase & she was very well versed on filling out the paperwork. Michelle was very pleasant, knowledgeable & efficient to work with. Thank you for a great furniture shopping experience!

it was an awesome fun and friendly experience.

I really enjoy shopping at this store. I have known the owners for a very long time and I know that I will get a fair price and will be taken care of if needed after the sale is completed.

Excellent place to shop for home, on this ocacion i was greed and helped by Buffie, very kind and knowledgeable, the place is great ,I got the chance to meet the owners very nice people. Highly recommended. Only one advise, as a sales person that I am, a bit more of follow up will do the trick, specifically for a customer that expend it close to $11k in one shot. Other then that, great place

Great service!

Matt is very friendly and helpful.

Very pleased! Came in for a table and chairs they had what we wanted small set for our apt. However it would be on back order for some time and we couldn’t wait that long. They sent us to their warehouse and we found one there. The sale reps were very knowledgeable and nice 😊

Nice place friendly salesman

I was very impressed by the affordable prices and quality of the furniture. The staff were very friendly and helpful. I will be back again.

Friendly. Customer service and very helpful. They're very informative about what's on sale and services they provide.

Buffy is always helpful and kind.

My sales person, Buffy is wonderful!

Caitlin did an amazing job helping the person I support find the best option for her new living room furniture. She took the time to price match for us to get us the best deal. Thank you so much!

Great customer service!

They have really cute and beautiful furniture. A lot of stuff I want but have no room for. 😅🤣 The staff is very polite and very helpful there. Definetly will purchase more from there and go in occasionally to look around.

Very kind and helpful staff. Love my couch!

Owner and new saleswoman were great to work with. Super friendly, answered all my questions and took the time to listen to me and what I really needed in a bed. I purchased a Tempur-Pedic. Great experience.

Michelle at Ashley‘s furniture was very helpful and assisted us in finding some end tables and a lamp. It was a great experience! I even needed to exchange an item and she was so helpful with that, as well. Highly recommend Ashley furniture!

My sales woman was wonderful, knowledgeable not pushy. I have have bought several pieces of furniture from this store and have been very satisfied.

Great Service

Very helpful she even gave us measurements great customer service.

She was very helpful and insightful in getting us details of our furniture…

Very accomadating and easy to work with.

Loved all the furniture in Williston. We had a really helpful salesperson— she wasn’t pushy, just answered questions when we asked, let us look around and take our time and we came out with a whole new living room— furniture, rugs, lamps, ottomans, wall hanging! Totally recommend!

Very helpful at trying to get my items more quickly from a different branch at the best price.

Great. Assistance helping me find exactly what I wanted

Very friendly staff, they went above and beyond for us! I high recommend them!

Stopped into the store and was looking for a dining room table. Was greeted at the door and helped finding exactly what I wanted! Highly recommended!

Every time we went in there always have a warm welcome the staff not rushing us they let you walk and look all the furniture and if you have a question they will happy to help us or if you not buy they always nice to you we always buy are furniture here

We were immediately met by a sales associate who helped us tremendously but also gave us space to look around on our own. Great experience. Great store!

I was very pleased with the immediate help and attention from Kirk. My husband loves his lift recliner. Thanks again!

Matt was amazing friendly answered all my questions.Helped me on the computer to help pick out my items.The lady that checked me at the registar.Was so nice and friendly

Amazing! Everything came as expected.

Judy Thompson was fabulous thank you Judy!!

Absolutely love the Ottoman and side tables we picked out for a decent price! The delivery team was very punctual, respectful, and they handled with care! Sales went very smoothly and had great communication.

Judy was very helpful and professional

I had a great experience with Ashley furniture in Williston, ND. I ordered a hybrid bed with adjustable frame. I have purchased multiple pieces of furniture from our Ashley furniture store.

Amazing customer service helped find what me with what I was looking for

Great place to shop, friendly people that will help you find what you’re looking for to the fullest extent 👍

I worked with Michelle and Jodi they are both super helpful. Michelle was so patient with me even after changing my mind a million time. I highly recommend working with them!

Kaitlyn was amazing to work with!

I needed a mattress and box spring for my daughter's bed. I called ahead and worked out all the details, it was so easy and everything was ready when I pulled up to pay and pick up my items. We previously bought a mattress for my oldest and it is so comfy!! I would definitely make this my first stop for furniture in the future.

I highly recommend Ashley store to anyone looking for home furnitures. Staffs are very welcoming and gave me an exceptional service.

Great selection and pricing. Everyone was friendly, helpful and efficient.

Sales staff was amazing, but our table was scratched and has a piece of a corner missing right out of the box. Not happy about that at all!

Very professional and inviting environment!

Pleasant shopping experience, no pressure! Absolutely love Judy, she’s friendly and knowledgeable!

All employees were friendly. We worked specifically with Buffy and she was great! Very knowledgeable and patient as we made a decision on a living room set. She listened to what we were looking for and went above and beyond using her skills to put together everything we wanted without any pressure.

Friendly service big selection and local. 👍👍

Had to get the stuff from Minot for a delivery out 2 weeks. Other than that the service was amazing and the lady tried everything to get the furniture into my approval.

Was very helpful and was okay with knowing what we wanted and assisting with that vision.

Judy was great at helping us choose a bed. She was very knowledgeable and explained how the adjustable beds work to help us.

I have been buying furniture from Ashley‘s for many many years and they are still very awesome. Understanding and easy to work with specially Whitney she is amazing and love, love love working with her. Will be back to buy many more pieces of furniture. Thank you for everything.

Always so helpful and patient! Great experience!

The guys that delivered our furniture were very friendly and helpful moving the old furniture downstairs for us. I would definitely recommend Ashley to anyone

Received wonderful customer service and delivery!

I have bought a few pieces and each and every time Michelle has always been helpful and courteous. My only discouragement is the outrageous delivery fee.

Caitlin Falcon in sales made things so easy for my boyfriend and I on picking out a new mattress I asked multiple questions and she knew all the answers and my time there was quick and easy! Thank you!

I have made several purchases from the store. I love the quality of the furniture. And I also love the staff they’re so helpful and friendly. Highly recommend!

The best place to get furniture

I bought a sectional here, a big splurge for me at the time. What I didn’t know is that within a year I would be diagnosed with thyroid cancer. I can’t even tell you how many hours I spent on that couch, through some of the darkest days of my life. I’m five years cancer free now and living in southern Utah. My husband and I have moved the couch in and out of UHauls twice, I haven’t taken good care of it at all, and it’s still in fantastic condition. I’ve slept on it through three bouts of covid too. So much has changed in my life, almost everything really, since my purchase. I had a dog then and I have two cats now. Anyway, I love my couch. I don’t know if she works there anymore but I thought Libby would like to know.

Love the store! Love the Staff!

Caitlin was amazing and met all of our needs! Our 2 couches and recliner were delivered sooner than expected! Would go to her again!

We enjoyed our shopping experience with Judy! Thanks for the new furniture!

The staff is friendly and helpful, but not far off from a car salesman. The furniture is expensive and very cheaply made. All of the bedroom furniture that I looked at reminded me of the stuff that comes in a camper. No real wood all laminate at particle board held together by staples. I do not think that the majority of this furniture would last very long. Pay attention to quality!

wonderful help in store shopping and got a great deal! love it got here fast set up in under 15 minutes! and was just in time for my christmas party! thank you judy!

Good prices , great service at this location...

Loved the atmosphere and service. Caden was our sales rep and he was great. He wasn't pushy and understood our needs and stayed within our budget.

Was ok as we expected

ABSOLUTELY HORRIBLE!!!! Ordered a couch and loveseat set December 5 2021, with a 6-9 weeks for delivery quote. My last call was on March 4 and was told it is going to ship the 20th of March and will take 3-5 days to arrive for delivery. I called today, March 26, and was told ships April 29 and should arrive on May 5. Our loveseat arrived at the store February 6, at which time they tried to set up delivery to charge us for entire order! BEWARE !!!

Judy is you go to girl. She's had a ton of information on just about anything in the store. We have gotten our house almost completely refernished with our Ashley Furniture buys. Judy has sold us everyone of our pieces except maybe one item.

Have variety of nice super cool selections

Wonderful staff. Helpful and knowledgeable. All of my furniture comes from here

Helpful with a big selection

Very professional and courteous.

Kristin was amazing. Above and beyond. Would definitely come back. She was so helpful.

Better go in dress to impress, because that's about the only way you get customer service there.

Excellent experience! Everyone is very helpful and they leave you to look around on your own. No one follows you around the store. Definitely I will buy more furniture from here!

Please see Libby for any of your furniture needs!! She was VERY patient with my husband and I when we were looking for a couch and kitchen table. She knew her product and her way around the store. All of our questions were answered and she followed up with us every time a piece of furniture was delivered. Thank you so much Libby, I'm sure we will be seeing you again! 😃

We will definitely not be shopping here again. We bought a $4,200 couch set from them the first week in August, and we were told mid-September delivery. They kept pushing out the date, until the end of November. Our couch showed up, but the 2 accompanying chairs didn’t come with them, like they said they would. Our couch got delivered the end of November, and the end of December they called us to say the chairs were in. They said they wouldn’t deliver them, because they already delivered the couch, even though we paid for shipping for our whole order. The manager was very rude to my husband when we wanted an explanation to why the chairs would not be delivered. This is why people are switching to online shopping instead of in-store. You have to offer the customer service that you don’t get when you order online.

(Translated by Google) I like the store but they should have more futuristic designs or with more art in their furniture, as well as more accessible prices. (Original) Me gusta la tienda pero deberian tener mas diseños más futuristas o con mayor arte en sus muebles, además de precios más accesibles.

Over priced and pushy sales staff. I rather walk to a car dealership alone to purchase a new vehicle than deal with the sales staff and purchase from this location again.

Absolutely love this store. Libby has taken care of me on multiple occasions and she is the utmost professional. Come visit and make sure you request her.

Decent selection. Very friendly and helpful staff.

Very knowledgeable and friendly staff!!!

Very helpful staff. We will shop her again.

Friendly service/ sales

Very disappointed.. couldn't purchase a 7,000 bed because we were literally 5 min to late... really... way to lose a sell..

Go see Kellie Hogan at Ashley. She is wonderful to work with, very knowledgeable, and kind! I will very going back to her for sure!

amazing the staff is good and helpful 🌻

Expensive

There's a wide variety of qualities and cost levels. They have some very nice pieces at relatively reasonable prices, the only problem is is most of it has to be delivered and is about 2 weeks out. Cash and Carry will really limit your options.

Wide variety of options, be prepared to wait a week or more for delivery.

Awesome customer service! Judy was very helpful finding me the best mattress and powered frame.

Great service from a friendly staff

Great customer service. Buffy is always a great salesperson who goes above and beyond. Found us a chair in Dickinson and could get it to us sooner than williston. When I called dickinson on the day of delivery because the drivers were late,she was very very rude.the person who answered was very rude and could have cared less who I was.

Absolute best customer service in Williston. I DREAD furniture stores based on the usual type of urgency/Service (or lack thereof), but Judy completely drew us in, made us feel welcome and at home - she took her time with us and allowed us to do the same. We shopped around other stores and ultimately came back and bought from Ashley's Furniture solely because of the service. We found great quality, prices, financing, and warranties else where also... It goes to show, great service makes or breaks it.

We went in looking for a couch and we where immediately greeted and the lady was super friendly and helped us pick out one we liked

Good stuff. Way overpriced

Whitney was very helpful and knowledgeable. Made it a very easy process.

I got a queen mattress on offer for five hundred retail price was around a thousand , good quality affordable price

Great place. Friendly staff and good selection.

I just got back to Williston and needed a new bed mattress for my apartment that I just moved into, so I went to Ashley to see what they had to offer and found a mattress that fit me perfectly I'm a disabled veteran with a back injury, and I walked out of there with an awesome deal only spending just over $1,000 on the mattress, box, and they even threw in the metal frame that the bed rests on. The lady that helped me her name was Judy she was extremely friendly and knowledgeable and took care of me and I would recommend this place to anybody.

$5000-$8000 bed matresses? Thats all I can say. Everything else seems good.

Staff are always friendly! Store looks great! Look for Judy for your next purchase she will help you out! Awesome customer service!

Professional staff genuine care for the customers needs

Bought a genuin leather recliner and love seat for $1,500. In my point it was a great deal for it being leather. Many furniture options including bed frames and wood furniture.

Great deals on furniture