Ashley Store Bellefontaine, OH

Amber did a great job of helping us with our purchase. Pleasant, and knowledgeable of her products in store.

We were greeted by Julian and explained what we were looking for. He showed us a dining set that we were interested in and another one that was adjustable for comparison. He gave us plenty of time to decide and was not pushy at all. He and the other employees were very professional and friendly toward us and our young kids and made our shopping experience great! We got exactly what we wanted and will do business with them again!

Megan was very informative, super friendly, and very helpful

Very kind and helpful service. Kelsi is amazing and sweet.

Kelsi was amazing.She explained everything in great detail.Alot of energy! 😀thank you so much kelsi

Amber sold us the porter bedroom set and mattress. She was super sweet and helpful and got everything squared away very quickly. We got free delivery through their military program which no other Ashley offered and Amber also price matched the quote we got from a store we went to first. They also gave us a military appreciation gift. We had a really good time talking to her and the other girl that was there and the whole experience we had from the time we walked in was amazing. We chose this Ashley over other Ashley’s in the Columbus region because they are the best!

Megan was super helpful and knowledgeable! I will shop with her again!

Janet at Bellefontaine Ashley's was very easy to work with. She helped us with decision making with our recent purchase and we are very pleased. She is very knowledgeable and courteous. We will return for any future purchases

Recently visited the Ashley store in bellefontaine Ohio, it was a very good experience No pressure at all. Amber was our sales person and she was awesome she was very informative and helpful we were very undecided on what we wanted to purchase she gave us time to figure out what we wanted the pricing was very reasonable we were in and out easy peasy would definitely recommend visiting there if you are in the market for furniture

Very friendly sales person. Showed us mattresses in our price range.

Amber at Ashley, Bellefontaine, OH was so helpful. She helped me find the perfect chair & was a pleasure to work with! Can't wait to get my new recliner!!

Janet at the Bellefontaine Ashley was awesome! She was professional, knowledgeable and extremely friendly and not pushy at all. I appreciated the easy transaction once we finally made our decision. I had complete confidence in every detail she shared. Big thanks to Janet.....you are a huge asset to Ashley Furniture of Bellefontaine!

Top-notch customer service from the moment I walked in. Megan was patient with me and answered all my questions. She is very fun and friendly.

Julian was very helpful. Thank you.

Kelsi was very helpful and really went the extra mile to try to get everything I wanted.

Megan was very helpful and personable. I really was excited to find such a great deal on a couch and loveseat.

Julian was patient, informative, & knew the product well!

Kelsi was extremely knowledgeable and helpful for us to decide which mattress would best fit our needs. She was not pushy at all and gave us plenty of time to decide. She worked with us to get the best sales discounts as well. I highly recommend seeing Kelsi!

Very friendly and helpful

KELSI was great to do business with for the second time

Vegan was amazing to work with!

Kelsi was awesome. Friendly and knowledgeable. Definitely would buy again from Ashley Furniture.

Julian was helpful and courteous! Would recommend him anytime. Thank you Julian!

Kelsi was so helpful and sweet. She is such a great salesperson and I would recommend her to everyone and the store has a great selection in the store as well as online. She explained things to me that I could do and showed me different options so that I could make an informed decision.

Megan was very easy to ask questions to and helped us get the couch and loveseat we were picturing! Very swift and easy process and transaction. Will be asking family and friends to ask for Megan next time they need to shop at Ashley.

Janet was great!

Julian was exceptional and so easy to work with, no pressure. Walked in to look at sofas and found exactly what we needed.

We went to Ashley's in Bellefontaine to price out adjustable beds. Janet was very helpful and spent a lot of time showing us all the options available. We feel like she came up with the perfect option for us. She was very knowledgeable and helpful.

Megan was great to work with and very helpful! I loved her personality and will definitely ask for her the next we come in!

Kelsi Moore helped us out and we were very happy 😊 on everything she showed us and the purchase we made. Thank you very much.

Outstanding, great service, caring in fact I’d hire her in heart beat for my business. You got gem here! Ty Kelsi

We had a great experience with Kelsi ! We found exactly what we were looking for! She made our experience quick and easy!

Kelsi was a joy to work with

She was very helpful!

Kelsi was amazing to work with. We came in just to look but ended up with a purchase, in part, because she was so great.

Amber was so very helpful! She listened to what we were looking for and talked out the options with us!

10/10 experience and it’s all due to the very professional customer service that Julian provided! Very attentive and super helpful, will be coming back.

Kelsi was very friendly and knowledgeable.

All of the staff was very friendly. Janet helped us find a recliner and reached out to us when it went on sale. The distribution center was very accommodating and unboxed it so we could fit the chair in our SUV.

We went in this week completely oblivious to what we were wanting but what we did know is that we hate our current mattress. Amber M was the kindest, patient, professional, and informative salesman we have worked with! (Aside from Michael (the manager) but he assured us we were in good hands and he was correct! Amber asked all the correct questions, and allowed us the time and freedom to ask questions and make the best choice for our needs! We walked out very excited to get our new mattress in the coming weeks! Thank you Amber for making this purchase an enjoyable experience! - Chris and Spencer Christensen

We recently purchased a mattress at Ashley HomeStore in Bellefontaine. Kelsi was amazing! She was friendly, personable, and knowledgeable. I didn’t feel pressured into a purchase or like she was telling us whatever we wanted to hear to make the sale. She took a lot of time going through the different mattresses and how the support differs. I would recommend her 100%.

Kelsi was amazing could keep the conversation and made the occasion more special for my first purchase highly recommend

Great customer service! Helped us by showing just what we was looking for. Hopefully delivery will go as smoothly. Even though it will be over a month before we are scheduled to get the couch. I will update after we get it.

I came in to look for a chair that I saw on line. They had it, I bought it! My son also found a sectional he liked. The sales staff were great to work with. Kelsi was fun to work with, and very knowledgeable. It was a good day!

Kelsi was simply amazing to work with!!

Terrific service!

Staff was friendly and helpful from the moment we walked in the store. Julian worked with us to find the right furniture for our space, budget, and lifestyle. Free delivery and installation for veterans is the cherry on top of a great experience

Megan was very helpful in helping us replace our current sectional due to some discoloration. She went above and beyond to meet our needs. A real asset to the company.

Kelsi is a great salesman she is very knowledgeable & smart bout the product

We stopped in on a Saturday during a sale, unbeknownst to us! We had already looked at a couch online and had a pretty good idea of what we wanted. Megan helped us make final decisions and seal the deal, and we couldn't be happier with our experience that day. We got a matching set and the delivery was just a few weeks out so that was a pleasant unexpected surprise. We are happy with our purchase experience and are now awaiting our first "real" furniture set up! Thanks Megan from Ashley!

Very helpful and knowledgeable.

Megan and the staff were so helpful and welcoming. Megan went out of her way to accommodate and meet all of our needs. The man in charge of delivery (I did not catch his name unfortunately) made it his priority to get us added to the delivery schedule to ensure we got our new sectional delivered before Christmas. Thank you both so much.!

I never thought about Ashely furniture . After deciding to finally check it out , I met Meghan . She approached me with a big smile . She was approachable had a personality that I gravitated toward immediately . With her personal personality and her helpfulness I bought a bed . Thank you for providing me with a great salesman!

The sales people at Ashley Furniture in Bellefontaine were extremely helpful and friendly. I would recommend them for your furniture needs

Amber M. Was So sweet to work with. We will be picking up our New Adjustable Bed Later this Week. Thanks Amber!

Amber was very helpful.

Was a good experience. Friendly staff.

Kelsi is the best employee! Five stars all day every day! I get the same Kelsi every time I come in to the store and I love it!

Went to Ashley’s to get a new mattress and they did not disappoint. Megan was super helpful and informative. She wasn’t just trying to make a sale, she genuinely cared about my wants and needs. She made the mattress buying process very smooth and simple.

Megan was great! She was patient and took care of my concerns.

Julian found my perfect lamp! Love it

Kelsi helped us find the perfect fun piece for our kiddo. So friendly and helpful! Made it a seamless process.

Kelsi Moore helped me today, terrific experience, she was super fun to talk to and quickly helped me get exactly what I needed

We had a great experience, Kelsi was very helpful, we have also worked with her in the past!

Large selection to choose from. Janet was very knowledgeable and helpful with making our selection.

Megan was very helpful when above and beyond to get what I needed would highly recommend her if you stop in

We had a great experience! Tried out different mattresses! Found one we liked came with a free adjustable frame .Was not pushy or anything. Gave us options for sheets and pillows but we got what we went for..We were happy with our purchase.

Julian did an awesome job helping and accommodating us, great sales member with better customer service.

Amber M. took great care of us. She helped us find exactly what we were looking for.

Julian was very cordial, nice and very helpful thru the whole process!!! Can’t wait till I get our 2 new recliners and reclining loveseat.

Kelsi was so great to work with! She went above and beyond by bringing out dresser samples and looking up items online to help me find exactly what I needed. Super friendly, knowledgeable, and made the whole experience enjoyable. Highly recommend!

Kelsi is very personable and thorough

Kelsi Moore was amazing! She helped me find my first couch and feel excited about starting my new life after a very difficult year. She was very knowledgeable and incredibly sweet. I could’ve stayed to just to talk with her for hours. Sandy was also a very big help!

Kelsi Moore was incredibly kind and helpful in helping us find the right furniture and purchased with the best experience we could have asked for. She made buying a couch fun. I wish I could take her everywhere I need to make a big purchase because that is how I want all purchases to go.

Megan helped me alot. Thanks so much

Janet was extremely helpful and accommodating! She helped us find the prefect set for our living room delivered in the amount of time we needed it! Highly recommend her!

Megan was very professional and informative. She knew whereabouts to meet our needs. Will keep her in mind if we’re to come back soon day.

Megan was the best!! She helped me an my husband find a buffet. The guys helped my husband load it up. Everyone was very nice an helpful. We LOVE OUR buffet!!

Megan was very helpful, she answered all our questions. Very nice to us. Can't wait till we get our love set.....Thanks !😍

Kelsi was very friendly as she greeted us. We were looking for a new bed and she filled that need. She knew her product well and worked her best to get us what we needed and in our price point. Super person and would work with her again.

Kelsi was very helpful and knowledgeable. She stayed with us and helped us find just the right furniture!

Megan was awesome! She was very detailed and made sure we know exactly what we were getting!!

Julian was super awesome. He was very informative & talked us right into a new mattress

Always top tier service and customer service! Thank you for your time and help!

Kelsi was very professional, knowledgeable and had great energy! She made us feel welcome as soon as we walked and helped us find a nice couch and love seat. 10/10

Kelsi is awesome!!! Very professional and helpful. Very much a people person and a joy to work with. Very patient with me and my indecisiveness. Will be coming back only if Kelsi is my salesperson..

Megan was very knowledgeable and helped us find a new loveseat to fit our space. She was very professional and answered all our questions. Thanks Megan

Very helpful and right to the point

What a wonderful experience shopping here! Megan was so knowledgeable and friendly. We will definitely come back again.

Megan did a great job dealing with all the chaos with all the questions I had. Thank you very much.

Megan was amazing!!! She was very friendly and knowledgeable, and if she didn't know the answer to one of my many questions, she was able to get the answer from her coworker. Thank you again for making the buying process super easy and positive!

Very informative , took the time to answer all my questions, was able to give me an accurate quote on the spot, didn’t feel any judgement for my likes and dislikes and wasn’t a pushy sales man at all . Only a couple weeks till delivery as well :) very impressed!! 10/10 recommend Julian at Ashley’s!

Very helpful and knowledgeable.

Megan was really patient with my indecisiveness , and entertained every idea I had. She was great and I ultimately ended up leaving with what I wanted. Thank you megan!

Liam was very informative, knowledgeable and kind. I tried several mattresses and pillows and came out very satisfied with my decision on buying the power base bed and mattress.

If I could, I would give 20 stars. My husband and I went to the Veterans event yesterday in Marion, Ohio. It was wonderful. The best part was seeing how the Monnin family thoroughly enjoyed honoring the Veterans. My husband didn't win that beautiful sofa for our sunroom (darn!) but it was sheer pleasure to be there. We have bought alot of furniture from this store, and I will never buy anywhere else. THANK YOU MONNIN FAMILY! IT WAS WONDERFUL. Linda Jumper

Quick and easy transaction.

We had a very positive experience and will continue to come back! Megan is super helpful and informative!

We were very happy sith out purchase and Meghan was a delight to work with.

Went in to payoff a previous order and make another purchase. The staff was humorous and helpful! I appreciate big discount days since I'm disabled military. Megan was knowledgeable and helped me determine what mattress to get for my mom. I gave 4 stars because perfection is nearly impossible.

Meagan was very helpful for helping us for what we was looking for and she was very patient and super nice

After spending 15k on all new bedroom furniture, mattress, adjustable base, and new sectional at Sandy our house was left in chaos. Furniture showed up 3 weeks later, broken, and no mattress so we returned it. Drove up the road to Ashley, explained our situation of having to sleep on our new couch because of the broken bedroom furniture. Julian promised we would go home with a bed. Not only was the furniture at Ashley better built and quality, we ended up saving money on our bedroom package, mattress and adjustable base. We left with a floor model adjustable base deeply deeply discounted, and a new king mattress to get us by till the rest arrived in a week. This is a perfect example of how to treat customers and how not to treat customers with my experience at Sandy. Thanks guys

Liam was very professional and not pushy at all. He showed us several different options of TV stands and we ended up purchasing the first one we looked at. We also looked at a grouping for my home office that I really liked a lot. This may be a future purchase.

Amber was amazing, found us exactly what we were looking for. Friendly, helpful and a pleasure to work with!!

Jilian was a very helpful associate in making our decision on are living room furniture and very personable person

Megan was very attentive to what we were looking for and very knowledgeable when it came to answering our questions. She was able to price match one of the items we bought to a doorbuster deal from a Columbus store and honored a sale price on two other items that went on sale a week or so after our purchase! Thanks, Megan!

We had a great experience at the Ashley store in Bellefontaine. Sandy and Amber were very helpful and so friendly. I highly recommend this store.

Store had alot of selections we where greeted by Janet,she was very friendly and helpful, polite and answered all our questions ,we would recommend to our family and friends to shop Ashley's Thank you Richard and Jane Madison

Salesperson was very kind and patient. He did not bother us until we were ready to ask some questions. We purchased a Tempur pedic mattress and ask a ton of questions.

Ms Megan is a very personable and energetic person to deal with. The biggest reason that we liked dealing with her was because we told her what we wanted and she showed us what we asked for, even though we selected a product of lesser value, she did not try to convince us to buy a higher priced product. Thank you for your help!!

Amber M. was our sales person at Bellefontaine Ashley furniture. She was amazing from the moment I first walked through the doors. Not only was she professional & friendly but knowledgeable of mattresses to furniture. She provided helpful suggestions and different options for furniture placement in our living-room!! We definitely will go back to Ashley furniture.

Liam was very good, made sure we got the mattress we needed. He did a very good job not to push something we didn't need. I recommend him to anyone shopping at Ashley's.

I am very happy with my shopping experience for a new couch! Janet from the Bellefontaine store was very resourceful and broke everything down for me plus gave some tips and tricks!

Julien was very nice,answered all my questions,didn't pressure me into buying anything,very good salesman

I went to buy a new mattress and sofa after doing a lot of research. Megan met me at the door with a big smile and showed me everything, and explained all the details clearly. It was a great experience and Megan was an excellent salesperson. I wanted to support a local company and I'm so glad I did. I would highly recommend both Megan and Ashley Furniture. 5 well deserved stars!

Very helpful good

Excellent customer service and product quality. Loved the options available.

Excellent job in descriptions and helping us try different options. Very smooth visit. Thank you!

Worked with Kelsi, looking for new living room and dining room furniture. Came to our home for advice, was very helpful, she brought sample pieces with her to get a feel for what we may be looking for. Would highly trying asking for her, when the occasion arises.

Julian was very helpful finding us the right dining room table! He was patient and not pushy at all.

Megan was our sales Lady. She was absolutely amazing, kind and caring and knowledgeable. Thank you so much Megan !

As soon as I entered the Ashley Store, Julian was so helpful and polite. He would search inventory to help me find what I was looking for, and help me narrow down my choices. Julian is a true asset to the Ashley Store Company! I highly recommend Julian at the Bellefontaine Ashley Store to help you with your home furnishing needs.

Excellent customer service! Liam was absolutely wonderful from the moment we walking through the doors and there is a Great selection for all your home needs.

Megan helped us pick out the perfect couch and mattress! She was patient, helpful, and not at all pushy! We enjoyed our experience and are looking forward to our delivery!

My family and I had a great experience we were able to get everything we wanted in 1 day. Amber helped us out and she was amazing.

What an excellent sales agent Kelsi is. She was so very helpful and did everything she could to make sure I got exactly what I wanted. She went out of her way to help my granddaughter , who is in a wheelchair. She rushed right out of the store when she saw us having trouble with the wheelchair and went in and offered the store wheelchair. She is truly a gem and attributes so much to your business. GIVE THAT GIRL A RAISE!! 😊😊😊

Sales rep Julian and staff was friendly and great to work with. Julian went above and beyond in helping me find the perfect pieces for my home.

Liam was fantastic to work with! There was a lot of options and colors to choose from!

What a pleasant experience! Kelsi was a delight to work with, very helpful and very knowledgeable and very professional! This is the only Ashley store location I will shop!

Liam did an excellent job helping me find the perfect bedroom furniture. He was professional and answered all my questions. Thank you Liam!

Julian was very patient to work with. He continued to explore options until we found exactly what we wanted.

We are so grateful for Megan, who assisted us on buying our new furniture. She was incredibly kind and patient, as she answered all our questions and concerns.

Our salesman ,Julian, was patient, personable, as well as very knowledgeable and helpful. He pays close attention to his customers, and helps making decisions easier by sharing his expertise and thoughts as an added bonus ~

Kelsi was very helpful and knowledgeable. Definitely plan to buy furniture from here again.

Amber at the Bellefontaine store was very helpful without being "pushy" for a sake. We stated what we were looking for, specific. She guided us to what we were wanting. Gave us good information, (I had done my research ahead). We were happy with our Temperpedic 14 yrs ago from them, so happy we to go with Temperpedic again.

Kelsi Moore was a helpful & informative sales lady. Very easy to talk to, she understood everything I was asking about, took me directly to what I was looking for. A really nice experience.

Amber was a great sales rep. She was helpful, not pushy, and helped us to vision our new space in our home. Thank you, Amber!

Kelsi was amazing and helped us pick the right furniture. Would definitely recommend her 10/10

Megan was great! She even came in on her day off to help me finish up my final decisions! I picked out the perfect living room and dining room furniture, and then added new master bedroom pieces at the end! She was so helpful, dragging pieces around the showroom so I could stand back and really see how the pieces would look together. Thank you Megan! I can’t wait to have it all in our new home soon!

Very friendly and helpful.

The manager welcomed us and informed us that a salesperson would assist us when they were free. Megan was invaluable in showing us several recliner options. Thanks to her, we were able to find a recliner.

Megan truly was the best! She really listened to us on what we wanted and actually cared about making sure we got the right couch for us!

Amber was awesome and very patient with me. She does her job well! I will definitely buy from her again!

Liam our salesman was very knowledgeable and tooked his time with me, showed me everything I wanted. I will do my furniture shopping there.

Julian was very nauseable. And polite and very helpful. With finding my recliner. I went on my lunch break and he had me in and out in a flash. Thks

Megan with Ashley in Bellefontaine was awesome to work with. She was friendly, humorous and very helpful without being pushy. She's just the type of salesperson a person wants.

Delightful-Knows her products!

The staff was very knowledgeable about all the products. It was a pleasure to work with them!

My 1st visit to Ashley furniture was looking for a new living room set. Janet was very helpful and I really appreciate the help she gave me in finding what I was looking for. My 2nd visit was looking for an accessory to go with my new set. Liam helped me looking for a wall painting. I was looking for that new fresh look. He was very helpful and I really appreciate the extra effort helping me find it.

My fiancee and I were looking for a fresh start something that would make our newly built home actually feel like home! We reached out to Kelsi and asked for some advice and to help us out! She did amazing and helped us officially turn our house into our Home! Amazing job from the Ashley store in Bellefontaine! Thank you guys for the much needed help!

Just loved my sales person Kelsi, was greeted at the door with a smile, listen to me for what I was looking for, and before I knew it I was on my way home with my new dining room set.

Great to work with. Very helpful.

Very great experience we will be back to buy a living room set

Outstanding service as soon as I walked in the door. Amber was extremely knowledgeable and helped me to find exactly what I was looking for. I will definitely return when it's time to redo my living room.

Janet was very helpful with finding just what I wanted... beautiful dinning set

Amber was a super pleasure to work with and yes we will be back again someday

I would give a ten star reviews if it was possible only because Kelsi was not only professional she was funny down to earth and treated us like family. Kelsi made our shopping experience so enjoyable going out of her way to get us the best deals possible and finding what we were looking for and meeting those expectations. And at the end of the sale she made it known to everyone that my husband was retired military making our experience even better. Thank you Kelsi for everything would and will recommend you to everyone

Great experience Amber was terrific

Amber was fantastic! She was very helpful and super enjoyed working with her! Thank you Amber!

Megan was a pleasure to work with and very knowledgeable!

Shopping at the Ashley Store was an enjoyable experience. Liam was my salesman and he was very good, no pushy sales tactics. He was both professional and personable. My questions and concerns were answered satisfactorily. I would ask for Liam if I were ever again in need of furniture.

Megan was great and helped me so much! She got me exactly what I was looking for and I was in and out super fast! Love my new char!

Thanks to the staff for being friendly and helpful. My big thank you goes to a new employee, Liam Jones! Liam was very helpful with my search for new furniture! I explained to him what I needed and he helped find it! Thank you so much Liam for helping me, my new furniture will be arriving soon! Thank you Ashley Furniture for good furniture and staff!!😀

When I walked into the store, Amber greeted me and asked how she could help me. From that point to the point of paying for my purchase, Amber was professional, informative, showed me options in my price range and worked with my budget. Her smile and friendliness made her ‘non-threatening’ - she wasn’t a pushy sales person! I planned on only looking at options that trip. But my experience was so good, and Amber helped me stay in budget, I ended up making my purchases there instead of waiting or going elsewhere!

They were very helpful with the entire process. Janet was so knowledgeable about all the furniture items and it made the experience very enjoyable.

Kelsi gave my wife and I a warm welcome the moment we stepped through the door at Ashley and went on to help us select some very nice outdoor furniture. She was helpful but not pushy and took her time showing all the varieties available to us online. She was knowledgeable about the furniture and helping us find the right pieces to fit in our space.

Janet was very nice and patient through my mattress purchase. After going through various different Amazon mattresses in the last few years, I needed to actually try a few out before buying one. Janet was very helpful with knowing what you need with support and pressure points based on how you sleep. Not very high pressure sales, but helpful. Wouldn’t have been able to get what I wanted just shopping online.

I love going in to this Ashley Furniture store. Everyone is always very helpful and respectful. Today Janet helped me and she was really listening to what I needed and wanted. Ending up finding what I wanted for the price I was looking for. Perfect

Great job was very friendly and very helpful.

I needed a high quality mattress to sleep on. Kelsi at Ashley Furniture in Bellefontaine is highly qualified in that field and helped me find the perfect mattress for my needs and budget! Ashley's is where I tell people to shop first. Beautiful store and great sales personnel.

Amber was great about showing different mattresses

Wonderful store, Janet was very helpful and easy to work with.

Megan did an awesome job! Very easy to work with, listened to my needs and helped me get what I was looking for with no pressure at all !

Kelsi was amazing! We went into the store looking for a tv stand. Kelsi treated us like we were looking to buy an expensive dining room set! She hunted all over the store and found the tv stand that was just right. We had a great experience! The tv stand is perfect!

Kelsi did a great job. very professional,informative and friendly. Thank you for your help, you made the transaction painless. Thank you Matt & Maggie Gapinski

Kelsi was absolutely incredible to work with! Much to our surprise, when we arrived at the store they were hosting a friends & family event. After seeing the pieces we’ve been looking at online, meeting Kelsi it was a done deal! Her kindness, thoroughness and attention to detail sealed the deal. Looking forward to completing our master update with our new bedroom set. - Robin & Mike OH - she called to wish us a great weekend this morning, nice touch ❤️

Janet was a great help and was able to explain all options for a variety of different pieces.

Megan was very helpful in finding us a matching mattress for our kids. We were happy to find a sofa on the store floor that works perfectly for our home. We also appreciated the friendliness of the staff in the entire store.

She was great with us. Kelsey was the best!

Kelsi helped me pick out a new mattress. She was very kind and easy to talk to as well as very knowledgeable! She did a super job of listening to my needs.

The woman amber that helped us was very kind and understanding. Recommend this store very much.

Very nice and helpful staff. Helped direct us to furniture better suited for our family.

We were very impressed by our sales person, Kelsi, with her enthusiasm and her helpfulness.

Shopped Ashley Home Srore for a New Sofa. Lots of selection. Decided on a sectional with the help of Janet. No pressure and patiently waited for us to make our selection over a couple of visits to the store. Janet answered any questions, was helpful and friendly towards us. Thanks Janet and Ashley Home Store!

We always work with Kelsi at Ashley and she always delivers!

Amber and the rest of the staff did an amazing job helping us with all of our finds!

Megan was awesome and super helpful in finding us a layout that fit our space for the sectional we wanted.

We had a great experience. Our sales woman was very helpful, knowledgeable, and kind.

Kelsi was very accommodating, she listened to what we wanted and showed several choices that were just what we were looking for. I will tell my friend to go see Kelsi if they need new furniture. The entire staff was great to work with.

Very friendly and professional to me and my husband James Humphrey

Meghan....THE best! Great for an all-around experience. Definitely, above and beyond. Patient. Thorough. Good listener. I "felt" very much "cared" for. 10/10!!!

Julian was very helpful for me in finding my new nightstands and dining table. He was very friendly. Very good prices and quality. I will definitely be a repeat customer.

Very Helpful !! We was able to find exactly what we was looking for!!

Great people to work with... listened to my wishes and found what I wanted..I will come to Ashley first

Amber was wonderful! She wasn’t pushy, was super helpful, even moved a table to the front window so I could see the perfect lighting!

My experience shopping at Ashley was very good. Megan did a great job helping me out. She was very patient with and did a great job saving money on a new bed.

We appreciated Kelsi’s help with purchasing our furniture today. She was very knowledge and easy to work with.

Janet helped us find the PERFECT couch.

Megan was great to work with!

We recently visited and bought furniture from the Bellefontaine store. Amber was so helpful and patient while we made our choices. We felt very comfortable and never felt pressured.

Megan was extremely helpful in guiding me to find a couch that would be right for my living space. She drew a diagram of my living room, with windows & doors, helped choose a washable covering for my lifestyle and was overall very open and friendly. Great experience at Ashley today! And thank you for the President’s Day sale!

Kelsi was so helpful and knowledgeable about the product

Kelsi was such a big help with our purchase - friendly, funny, and knowledgeable. The whole experience was wonderful right down to the gentleman who delivered our new love seat, they were careful and efficient! Thank you!

Very friendly and helpful. Megan is on her game!

I called Kelsi regarding needing a lift chair asap and I was unable to come to the store to do any paperwork or to look at chairs. She text me pictures of what was available, we made a selection, and all paperwork completed over the phone within an hour. We have worked with Kelsi previously and will continue to work with her in the future. Thank you for all of your help.

Kelsi was fantastic!!! She genuinely cared about our needs. I would recommend Kelsi and Ashley to anybody!!!

Megan was very friendly and did an amazing job at making sure our experience was great. She was also very informative and answered any questions we had. :)

We couldn't be more pleased with our purchase and the delivery. If you need a mattress be sure to seek out Janet. She took care of us and took the time to answer our questions and explain the differences between the different mattresses.

I went to Ashley furniture yesterday and Megan was helping me she is so nice and helpful. Good costumer service. I was so grateful that thank you Megan. You are so amazing.

Kelsi was awesome. Very fast, friendly, and efficient. I was in and out in 15 minutes from choosing the furniture with my husband, to completing the purchase.( including paperwork) She was also very accommodating with my very fussy 4 month old. 100000/10 couldn’t recommend her enough ☺️

Me and my fiancè went in looking for our first couch for our first house. And we were super excited. We are both really young so we don’t know quite what we’re doing yet. We met Amber while we were there who helped us through the whole process. She took the time to get to know us, to map out our living room with us, and ultimately help us make sure everyone was exactly how we imagined it. Its so nice to meet genuine people like that. We had an amazing experience and we’re so excited to go back to buy more!

Janet was great to work with and very helpful!

Kelsie was very pleasant and did a great job working with us and informing us of the great deals you had on the Havlance dining room set . And also very well dressed for her job !!

Kelsi was very enthusiastic and so helpful in our search for furniture! She asked many questions to figure out the right fit for us and made the process fun! I feel we got great value for our money!

Our salesperson was a very friendly and enjoyable young Lady. She was very knowledgeable and very easy to work with. I would recommend Kelsie Moore to anyone looking to buy furniture.

Amber was very helpful and considerate for my purchase and I will recommend Amber to friends and family members

We were buying a new bed for our son mattress and adjustable base. Kelsi Was absolutely wonderful with our son she took the time to explain things to him to where he would understand. We have Purchased many things at the store. We always have a great experience. Thank you for always being so wonderful

Fast and easy. Great service.

Our experience was great. Janet helped locate several pieces of furniture, TV stands with an electric fireplace to choose from. She helped us find the right color scheme and size, at an incredible price. She helped us set up delivery and assembly arrangements.

Kelsi was so kind and patient with us. We left the store so happy. Thank you for your help!!

Excellent furniture, Excellent staff especially Megan.

Megan was a great help. Patient, even though we walked around the store 8 times to choose a sofa we liked. Kind and answered all of our questions.

Kelsi was very knowledgeable and pleasant to work with

Very nice and professional

Have used Ashley Furniture for a number of years and have always had a good experience

Kelsi was great!! Very energized and funny. Very professional.

We’ve purchased numerous pieces of furniture here over the years and always get great customer service!

Very poor service. Insulted me, will not be going back. I hope that employee whom I think is a manager gets fired, they need to be

We were extremely happy with the knowledge of our salesperson.

Great customer service from Kelsi and everyone else.

Megan did wonderful job showing use our options and finding something that works for our needs, would recommend checking out them for your home needs

Excellent service. When we came in Janet greeted us with great pleasure. She was very helpful on helping us choose the furniture and dining table that we wanted. I highly recommend this place.

Megan was very patient and helpful with my questions. I really appreciated her upbeat positivity and kindness. Ultimately she helped me pick out the best table for my needs. Thank you so much for the hospitality! I will add the final pics once delivery has occurred.

Megan was very helpful in helping us find the perfect living room set with a big comfy reading chair!:)

Janet at the Bellefontaine, OH store was the nicest salesperson and very knowledgeable about what I was looking for. I was very pleased with my living room set and black Friday prices are hard to beat. I will go back there whenever I need more furniture.

I went into Ashley's having vague concept of what I was looking for and what I wanted to do as I was furnishing my new house. The team at Ashley probably spent close to 2 hours with me as we went through multiple pieces and we talked about how the room would look. I came away with a much better idea of how my room would look, and very happy with the vision. I was really appreciative that they had the patience to help me find the right combo

Very nice and very helpful!

Very good customer service. We greatly appreciated working with Janet!

Was looking for a chair and Amber was very knowledgeable in directing me to the one that was just right for what we needed. She was very professional and personable!!! The chair is perfect and the price was reasonable!!! Thank you!!!

Very nice sells lady ,good experience 👍

Furniture is cheaply made

I had a great experience shopping at your store. The sales associate was very helpful and friendly. Your store did not have exactly what I was looking for but I did find something acceptable, thanks to the sales associate

Salesperson was very knowledgeable and comforting to speak with. Very helpful in helping make our choice.

Great selection! Janet was wonderful to work with, answered all of our questions!

⸻ To the Ashley Furniture Team, We, Anita and Richard Vanbuskirk, want to express our sincere thanks for the excellent service we received during our recent purchase. From the moment we entered the store, your staff was friendly, helpful, and made the process smooth and enjoyable. We’ll be picking up our buffet soon, and we’re excited to add it to our home. We truly appreciate the professionalism and care shown throughout the experience and will gladly recommend Ashley Furniture to others. With appreciation, Anita & Richard Vanbuskir

Kelsi helped us today. We had excellent service. She was super friendly.

Kelsi was super helpful and friendly. We had a great experience :)

We came in with a need for a new mattress. Janet asked a few questions and took us right over to several mattresses she felt would meet my need. She was kind and very knowledgeable. We love the choice we made and look forward to its arrival. Thank you Janet!! <3

If you want to shop with confidence that your needs and tastes are top priority, see Kelsi at Ashley in Bellefontain. Real customer service is so refreshing!

We found a loveseat we really liked so she worked on getting a reasonable payment we could afford. Thank you, Janice for your excellent service.

Janet and Sandy were wonderful...

Janet helped me find a recliner that fits my tall body. Excellent selection, people, and service!

Very helpful. Thanks for making the experience a great one!

The best and Friendly people and professional people I have ever seen. Thank you for the great service.

Janet was very knowledgeable and helpful in choosing our new living room furniture. Janet explained and answered all of our questions

The store is inviting and friendly. Janet was our sales person. She was so kind, informative and patient! She gave us many options to help us make our decision.

Amber was wonderful to work with. Thank you!

Sandy was amazing. She's really great at finding what you need, and if they don't have it, she gives great recommendations on something similar.

Megan was wonderful to work with! Great costumer service!

We had a great experience buying a bedroom dresser from Ashley. Janet was very helpful guiding us to pieces we might like and offering to help with anything we might need. Extremely professional and wonderful customer service!

We were/ are very happy with Janet who helped us so very much on buying a new couch. She answers every question and was just so incredibly nice to us. I VERY highly recommend her to anyone and already have. Thank you very much Janet ❤️ We both truly appreciate you and all of your help and all of your kindness 😊 😀 ☺️ ❤️ 💜. Im serious you helped us more than you will ever know and when we come back to buy furniture we will definitely request You. You are really a 10 plus ➕️ but I can only mark 5 stars. Just know you are definitely a 10 plus ➕️.. Thank you very much Jim Corbett Urbana Ohio

Ashley folk were very courteous and professional. Would recommend this store to everybody.

Janet was great. Service was good. All in all great experience

We had an awesome experience buying our couch here! Kelsi was so helpful and kind!

Kelsi Moore is amazing! So helpful and knowledgeable!

I was looking for something very specific and Kelsi was very helpful with finding that!

Associate was very helpful in helping me find a table and chairs.

Janet was more than helpful in helping us find what we needed and answered all of our questions. Great experience!

We absolutely love working with Kelsi. She is knowledgeable and such a joy to work with!!

Kelsi was wonderful, she helped us choose the right mattress for what we needed and she was very informative and knew what she was talking about. Thank you Kelsi for all your help

Megan did an excellent job. The moment I walked in the door she helped me until I found what I wanted and bought.

The sales rep was so very kind and helpful in selecting my pieces. I will be returning in the new future to use her expertise again.

Janet, did not rush us in our decision in buying our reclining loveseat. She showed us the various models on the floor and explained their features that would meet our needs and helped us to choose good quality! I enjoy my purchases from this store. It is our go to place for quality furniture and assistance in making good decisions Thank you

Kelsi was awesome! Felt like we were spending time with a friend not a salesperson. Over all one of the best experiences buying furniture we’ve had.

Paul was an excellent and professional rep for the company and understood or needs

Fell under 5 stars. Would be an A or 5 Star grade if the prices of most items were 25-30% lower (blame goes to D.C. Dems. All of my questions were answered quickly and she was patient with the fact that I got side-tracked from shopping for an 82" sofa to browsing dining room chairs. Nicci was friendly, knowledgeable, sorta fun, and a good selling specialiist. Overall my experience at Ashley Home Store near Bellefontaine was a positive one..

Amber was great with assisting us! She was able to show us the options available for what we were looking for and helped us through the whole purchase!

The salesperson was very friendly and knowledgeable and really helpful with the purchase that we made. Would recommend anyone looking for new furniture to stop in and talk to Kelsi Moore.

I went to Ashley Furniture for a reclining sofa. It had to be ordered. Megan took care of that for me and was a great help! Thank you Megan!!

It was a pleasure working with Janet. We were not ready to buy. Janet kept in touch and reached out when Ashley’s was having a sale too good to be true. She made buying very painless.

Excellent customer service by Megan a very pleasant experience. She was so very helpful very satisfied customer

Came to work with Amber and she was so helpful. Helped us get the perfect mattress for our little one. Highly recommend and will be going back!

Kelsi was an absolute joy to work with. Everyone was so friendly and helpful. Their appreciation for veterans is outstanding. Will definitely be going through them in the future for furniture purchases.

Great Customer service and eager to help!

Kelsi was so helpful and has a great personality. She listened to what I was looking for and made it a very pleasant experience .

Paul was very helpful with choosing a recliner. He knew all the functions that each one I looked at had and helped me find the right sized one. He also explained the warranties and delivery service clearly.

I was in search of 2 chairs that could be placed in a sunroom without actually looking like living room furniture.… I wanted a very stream-lined style and had a picture of what I was looking for on my phone… upon entering Ashley furniture, I was greeted immediately by Janet Schwartz.. I told her what I was looking for and she knew exactly what might interest me.. she was very helpful.. informative.. and answered all questions. She had a great personality and I felt respected as a consumer..needless to say, I found what I was looking for and am looking forward to my new chairs!

We had a wonderful experience at the Ashley Store in Bellefontaine buying furniture for our cabin. Amber was very knowledgeable and listened to our very specific requirements for our furniture needs. We laughed and had a good time. We are very excited about the furniture that we ordered and can't wait to enjoy it in our cabin. I highly recommend the Ashley Store for a great furniture shopping experience.

Kelsi, was very efficient in helping me find what I was looking for. She made the choice easy by explaining the differences between the options. I was also able to find a couch to fit our large family, which is pretty hard on furniture. She took the time to find us what we wanted and at acceptable price! She was also very patient and understanding while my youngest interrupted every couple minutes with her very important stories.

Wow! Kelsi Moore was great.very personable and knowledge go back to her any time. Walked into store a saw just what we needed. The store was super clean an others friendly

I went looking for a new sofa and not knowing what I really wanted Kelsi made my experience super smooth. She was very helpful!!

Nice place, good experience

Amber was very nice and helpful!

Kelsi is an amazing person she is very kinda and very hopeful she listens to her customers she’s not out to get rich by any means I have medical problems with my neck and back I told her about all that I also told her that I was on Ssi and a single parent she worked really hard to get me a mattress that would help me and sleep and not toss and turn all night to get comfortable I highly recommend when you shop at Ashley’s ask for Kelsi god bless her she definitely wears her heart on her sleeve

Paul was very helpful when we picked out our living room furniture.

Enjoyed my shopping experience at Ashley in Bellefontaine. Kelsi was a great help and she was very knowledgeable about what I wanted. If you're looking for a wonderful person to do business with look her up.

Service was fast and professional.

You're have got to check out this location and definitely ask for Janet! She was so helpful and also would give us time time to discuss our purchase in private. Janet made the experience very easy and at our own leisure. We will definitely be back to this location in the future for any of our furniture needs. I have to also give a shout out to the ladies that were working the loading dock when we picked up our items. They were fantastic and took great care to make sure we were able to load our items safely. I just can't say enough positive things about the buying experience all the way through the pickup. Thank you Ashley of Bellefontaine.

Paul was very knowledgeable about the furniture I selected and throughly explained every feature to me. He went into detail about the extended warranty and the delivery process. I couldn’t be happier with my purchase and my shopping experience at Ashley in Bellefontaine.

Kelsey provided great service. She was friendly and gave us time to decide what we wanted.

Paul was helping us through the whole process. He was great, answered all the questioned I asked, and is very personable! Made the purchasing process very easy for me. If you ever look and or purchase from Ashley’s in Bellefontaine I would ask for Paul!

Janet was very professional and friendly and would recommend her service completely

I recommend going to a place better them Ashley HomeStore in Bellefontaine they did not stick to there word on they would help me if my bed broke down a year from now or hurt my back

Janet helped us find the perfect living room furniture for us! She was so knowledgeable, helpful and nice! Thanks for the great buying experience!

The service that I received was amazing! Janet was extremely helpful and very professional! She was a pleasure to work with!

Love the friendly down to earth ones.

Kelsi More is an absolute gem! I always contact her when I need a new piece of furniture. She has impeccable taste and she always finds exactly what I'm looking for. I recently purchased the refined sofa based on her suggestion. I could not be happier with my purchase! Thank you for your amazing customer service! We will definitely contact you again in the near future! -Amy Lucas

Paul did a great job

Staff is courteous, friendly and helpful. Mike and Kelsi are fantastic! They helped us with the purchase of our dining table. They were both incredibly knowledgeable and professional. The showroom is very clean and easy to navigate. Furniture is clearly tagged with prices which are very competitive to other furniture stores.

Worked with Amber on a new living room set, and it was a wonderful experience. She is Informative, helpful and very welcoming. In fact, every member of the staff was fun to interact with.

Amber M. Was amazing she explained every question and concern that we had. This girl deserves a raise! Thank you Amber

My mother and I found exactly what she was looking for at Ashley furniture in Bellefontaine with the assistance of Janet. She was extremely helpful and made the process easy! She showed us all of the options so we could make the best decisions.

Kelsi was pretty much the greatest person to deal with. Extremely professional, accommodating, and helpful. She provided literally the easiest furniture shopping experience of my life. I will definitely be defaulting to her for any future purchases.

Great service. Very helpful

Amber was awesome and helped us figure out just what we needed! She was also super helpful with looking into our past purchases to see if it was still under warranty.

Janet was very patient and helpful. We love our new furniture!

My husband went in to just look and see what they had, as we were looking to furnish our new home. Janet was extremely helpful and got us exactly what we were looking for. She was kind and extremely accommodating. I would recommend if you are in the market for home furnishings, you visit Ashley furniture in Bellefontaine!

Janet at the Bellefontaine Ashley store is always very helpful. This is our second time buying. She also gives you time to browse and applies no pressure. I recommend Janet if looking for furniture. Mary Coleman

This isn't our first Ashley Bellfountaine purchase, and won't be our last!! We found the perfect table for our dining room 😍 Janet (and their whole team) really listened to our needs and worked diligently to help find the chairs that were best for us!! The table has been a very popular choice, and on backorder, and the store has been honest in their communication and expectations! Looking forward to scheduling delivery 😀 UPDATE 6/29/2024: Store mgr. Chris, and our salesperson Janet worked out a plan for us and it is perfect!! Thank you for taking such great care of us ❤️

Amber was so sweet and patient helping us find exactly what we wanted! I would definitely recommend ashley furniture and asking for Amber!

Amber was absolutely amazing! She was very knowledgable and the sweetest! Will most def buy more from her!

Janet was knowledgable and helpful. She answered all our questions and asked her manager Sandy to price match for us (which she did). The rest of the staff talked to us as we were finalizing our purchase and made for a good buying experience.

Janet was very knowledgeable and helped us pick out new furniture for our lake house. Also appreciate the added help from Sandy!

Janet was friendly, knowledgeable, and thorough. We asked her about the power recliner batteries and, alone with other staff, did a lot of research to get our questions answered.

Had a great experience amber was amazing super helpful and explained everything really well

Had a wonderful time with Amber M. Definitely made my experience a fun one.

Great people. Very nice store. Brian was a great salesman!

Beautiful store, lots of options and prices aren't outrageous by any regard what so ever, very friendly and helpful staff, kelsi ( I think I spelled her name correctly ) was extremely helpful and did everything in her power to help my wife and I get a good deal and the bed we needed/wanted.

kelsey was very helpful and efficient thank you

Was greeted with a pleasant smile. Guided to what I was looking for. Not bothered till I picked want I wanted. Kelsie was great. No pressure.

Kelsi went out of her way to take care of me. Thank you for the exceptional experience!

Brooke was great in helping us and answering our questions while also giving us room to shop. Wr had a great experience here!

Stopped by to help brother find new furniture and Kelsi was the first person to walk out to great us. Excellent customer service and even was very patient since I had my 4 year old daughter with us. She helped my brother find the best bed and chair for him. Would recommend her to anyone!

Amber made my shopping experience with Ashley Furniture amazing! I was able to find everything that I wanted and order it and receive an estimated delivery time frame for it to be delivered so that I could get rid of my old stuff.

Kelsi was super helpful and even was giving pointers on how to test a good mattress. She even was a good listener for what I was looking for in furniture!

Janet was professional and available for questions. No pressure sale, found a great deal in the tent sale but looked in store as well.

We’re so thankful to have went in and met Kelsi, she was amazing and helped us every step of the way! She truly helped us get all the furniture we wanted for our first home! We’re beyond happy with everything we got!

Sales was really friendly and patient with us and answered all the questions that we had

Amber M is super nice, very professional and she interacts with the customers on a professional level Stop in Ashley’s Furniture in Bellefontaine and see Amber M you will not be disappointed

Detail oriented.Good in matching and listening for what the customer looking at.Kelsi did a good job to show what I exactly looking for.I love the bedroom set i got! Ashley has a very nice furniture collections.

Kelsi welcomed us with a smile and was extremely pleasant and helpful throughout our visit .

Janet was very knowledgeable, friendly, easy to work with and knew exactly what I was looking for.

Janet at the Ashley Furniture Store in Bellefontaine Ohio did an outstanding job in assisting my aunt today. (She had also previously assisted my aunt when she phoned the store with questions.) Janet listened to my aunt and found exactly what she needed. It was a pleasure doing business with her!

Shopping here was easy! Janet took us around the store and made sure we knew all of our options to make sure we picked the best fit to us.

Very helpful, great people to work with!

Ashley furniture was a very good experience. Janet went the extra mile to help me.

Very friendly and informative enjoyed my visit

Amber was very patient, helpful and knowledgeable as we were trying to choose the right mattress and bedframe. So much easier than navigating a website! Will return to buy other furniture and will always ask for Amber!

Helpfull with all the questions we had.

Our previous loveseat has some issues, after filing a claim found out that is has been discontinued. Janet was very helpful and made sure we found the perfect replacement! She made the process super easy and fast!!! She is very pleasant to work with!

Great service. Very happy walked in the door and Amber M come right over and ask me if I needed help.. Great service when I need furniture in the future I will be coming there. Thank you

We went to Ashley's looking for a bedroom set . With the help of the salesperson we found exactly what we wanted and found acouple of other items. The prices were very fair and THE SALESPERSON Helped us very much. We will see her to buy some more items later.

We went in to find a recliner or comfortable chair and were immediately greeted by Amber. She was very sweet and kind! She showed us some different options and helped us figure out pricing. After we do some thinking on what we want, we will definitely be back in requesting Amber to help us make a purchase! Thank you Amber!!

Amazing personal Shopper! She was amazing to work with. Very personable and outgoing. She knows her business. She was great and the choices were awesome for rocker recliners.

Me and my boyfriend came in to shop for a couch for our new home and Amber M. helped us and she was just wonderful! Amber had the best customer service. She drew out a sketch and everything it made our decision process so much easier! We absolutely love her! Will definitely be back soon!

Amber was great! She was knowledgeable and helpful, yet gave us time and space to look at the options, sit on the couches, and make decisions!

Kelsi was our sales person and was fabulous, very knowledgeable and pleasant. Would highly recommend

I went to the Ashley homestore to try and find a new couch for my apartment. They didn’t have exactly what I was looking for on display, but Brook helped me find the perfect couch on their website! The whole process was super quick and easy and the estimated delivery time was much sooner than expected! Overall great experience and would highly recommend!

Excellent service, very happy with my experience and very comfortable, Kelsey helped us choose the best for us, she is a very sweet and kind person who helped us get what we wanted.

Brook was the best! Everyone was so friendly

So helpful, got everything ordered done! AM was great!

Big thank you to Amber and Janet! Amazing help. Thank you for helping with our final pieces!

Janet, was fantastic! She was patient and kind when working with me and my timing situation.

Brook was fantastic! She was super helpful and attentive.

Amber is the best sales person ever! She knows the furniture well and had lots of patience with us. Very nice lady. We are happy with our purchase.

Kelsi helped us today. We came in to look at one chair but we just weren't sold on it and Kelsi showed us multiple options until we found one we really liked. Kelsi was very patient with us and was wonderful with us and our toddler. Would recommend using Kelsi for your furniture needs.

I had the best experience while in-store. I was greeted immediately and given a wonderful representative. Janet was able to hear my concerns/wants/needs and lead me to the couch I preferred with no pressure. She assisted me, but also gave me space to browse on my own which I loved. The process was super simple and the delivery of my couch is within reason. Quality furniture and great atmosphere! Thank you again, Janet!

Amber was such an amazing help! Went above & beyond

Brooke was great

Janet was a very friendly and knowledgeable person. She knew exactly what I was looking for and helped me find what I needed. A very nice store. I will shop there again.

Kelsi was our sales rep. She was very personable and knowledgeable. We will be asking for her, for any future needs, & would recommend her to any friends or family, that may be in the market. ~Jenni Baker

Great experience friendly sales person kelsi would definitely recommend her when shopping ashley 😀

We went in looking for all new living room furniture. Janet helped us and she was great to work with. Very light speaker, though. She helped me measure and made sure that that the coffee table would fit. She found what I was looking for even though they didn't have it in the store. She took the time and was very patient. The one thing that irritates me about Ashley furniture is they DO NOT OFFER FREE DELIVERY!!! How do you spend $4500 and not offer free delivery? That I found to be ridiculous. And the delivery fee was almost $300. Other than that, the experience was great. The show room had alot of variation. Update: I decided to go with a different option for my TV stand and found one online at Ashley's. I called the store, spoke to Janet and she was able to cancel my previous option and add this new tv stand. She saved me alot of headache and grief. Now I just hope that everything matches well. I wish Ashley's would assemble my tables when they get delivered to the store and then call when they are all complete. Update: We came and picked up our furniture. The lady helped us load it and the first piece slipped out if her hands and hit our trailed and put a tear in the dust cover. She quickly got to work on writing up a service ticket to have it repaired. She apologized and did a great job. My only complaint about picking the furniture up is there should have been more people to help us load. OVERALL: YES, there are things I would change about myexperience, but over all....I'm pretty happy with my purchase. It's great quality and should be for the price. Customer service is good, too.

Kelsey and the other women were wonderful to work with, very professional and made buying hassle free, highly recommend!

The sales team was great. They treated real well. A great experience. A great place to buy furniture.

Kelsi was so helpful and fun work finding the pieces I needed for my new home. I also love Ashley's affordable pricing.

Kelsi did a great job & made my experience a good one!

Kelsi M. helped us pick a great mattress. Will update after we've had time to adjust to it.

Brook was so sweet and has great customer service! Thank you!!

Our experience was great. The girls, Amber and Taylor were really attentive and helped us pick out the most comfortable furniture. Will definitely be back for more shopping in the future.

5 STARS!! Amber M. , an employee at this location was AMAZING !!! She was so kind, quick, knowledgeable & patient. I would recommend this Ashley’s location any day & to anyone. Store was very clean, organized & well ran. Best part, I left with a comfy sectional that’s gorgeous!! YAYY :)

Kelsi was amazing!! She had an amazing attitude and so kind.

Kelsi was a delight!! She was very knowledgeable and willing to show me everything I ask to see. I would go back to Ashley again.

A huge thank you to kelsi! She definitely helped us find the perfect furniture. Best experience we've EVER had at a furniture store. 😊

Janet was great! Very helpful and knowledgeable about the products, she helped us pick out the perfect recliner for our nursery.

Janet helped us find the perfect bar stools

She was very friendly and listened to our needs. She found us exactly what we wanted. She never pressured us. We our very happy with our experience and purchase. Would definitely come back , as long as Kelsey is there.

My wife and I went to Ashley furniture to buy a lift chair. We met Kelsi and she showed us every lift chair they had. She was absolutely great if I ever go there again my wife and I will ask for her.

We stopped in at the Ashley Furniture store in Bellefontaine looking for twin xl sheets for our son. As we were heading toward the bedding area, Janet saw us and promptly asked if we needed help. We told her what we were looking for and she led us right to the sheets. They had what we needed,and we were on our way.

Janet never disappoints! We always have great customer service at the Bellefontaine Ashley Store!!

Janet S. Was very informative and helpful. Everyone was so friendly. Than you for a wonderful experoance.

Experience was delightful. My wife and I did not feel pressured to buy anything. Amber our sales lady was knowledgeable about the mattresses we looked at. Answered our questions, checked on items and prices when we asked. Was a pleasant experience, only took 1 hour from start to finish. Thank you

Janet at the Bellefontaine store was great help locating the sofa I was looking for.

Went to Ashley in Belfountain And found the furniture of my dreams! Amber was my salesperson she was so knowledgeable and led me right to what I was dreaming about. Good service is hard to find these days but Amber was awesome!! She really knows what you want.

Janet was great and we ended up purchasing new furniture. Good experience.

Went to Ashleys to acquire bout a mattress. Megan greeted us and walked us to the back room. She was a huge help in explaining the brand of mattress, type of material and springs were in mattresses and the perfect price fit. Walked out a happy customer with a new mattress and a great bedframe that remote head/foot lift... and both were on clearance!!

She’s everything in one women!! She’s AWESOME !!! Go to KESLI !!!!

I had a great experience and came out with more bargains than I planned on. Kelsi was our sales associate and she was awesome. She was very knowledgeable, not too pushy, and explained all of options thoroughly based off what we were looking for. She was also patient and took the extra mile offering us beverages while we looked around. Definitely recommend this location and Kelsi if she’s there.

Amber was amazing!! Best experience buying furniture we've ever had. She was extremely friendly and knowledgeable. We will definitely be back in the future.

Very Friendly and helpful sales staff member!

Horrible prices, pushy people

Kelsi was helpful with guidance in selecting a mattress. I specifically asked for Kelsi because we appreciate the help she has given us previously.

We came in to look for a L couch. Brandy helped us figure out a love seat and a chair would work better for what we need. Brandy worked hard and fast to figure it out. We were just looking but the way Brandy helped us we decided to go ahead and buy. Thank you Brandy and would work with her again. Fred Hoffman

Our salesperson Amber was amazing! Super helpful and kind! Everyone in the store was great, gave us our space to shop and also very helpful when we needed them. We had a great overall experience !

Stopped in after going to several furniture stores in search of zero- gravity furniture. This store has several options. We were greater at the door by Amber. She is friendly, professional and extremely knowledgeable. She showed us several styles, explained the Ashley Home quality. We are more than happy to recommend Amber to anyone shopping for home furnishings. This location has a huge selection to choose from. Large parking lot, clean related environment. We THANK YOU,Amber! Natasha & Bill

She answered all my questions and didn’t try to sell me something I didn’t want. I went in knowing what I wanted she was able to show me the physical furniture that I looked at online. I was in and out in no time.

Our salesperson, Amber M. was extremely professional, friendly and eager to assist my husband and I. She was exceptionally knowledgeable with the products without being pushy. Loved her upbeat and positive attitude. Excellent experience overall with Amber M.! Highly recommend going to see her for all your furniture needs. This store supports veterans- After our purchase was complete my husband was able to ring the “veterans bell”. Each employee shook his hand and thank him for his service. Very impressed!

This is the only place I go for home furnishing needs. They treat their customers right. Prices are great and they stand behind what they sell. I highly recommend asking for Kelsi. She is such a professional and willing to go above and beyond to help her customers.

Brandy was the best!

Lesley was very friendly and helpful. It was quick and pleasant.

Amber M. went above and beyond to help us find the perfect tv stand.

The store was clean, full of merchandise, organized, and Amber was an excellent person to work with!

Kelsi was amazing she went above and beyond for us. She helped us find the mattress we’ve been needing. I highly recommend going to Ashley and asking for kelsi for all of your furniture needs!

Kelsi was fantastic. Patient, informative, and supportive in all my decisions. I previously worked with an older lady with mattresses and she was simply a very rude human. That woman made me not want to come back to Ashley’s. Kelsi however, went above and beyond and was beyond nice. She is the only reason I would come back to Ashley’s.

I haven’t shopped at Ashley before and was impressed with the furniture quality. Amber M was knowledgeable and very helpful when I had questions. She made the entire experience a pleasant one.

Love the staff that work at Ashley store, especially Kelsey , they all are so nice and helpful. Can always find what I am looking for at a good price.

We were very pleased with the service we received

We were looking for a reasonably priced recliner for my wife. Janet greeted us as soon as we entered directing us to several selections. She even tried to find a unit that we found online while we were shopping. She recommended a few similar recliners in house and their sale prices. We ended up choosing one. We were in, loaded up and on the road quickly. Definitely going to shop here again when we're ready for a new couch.

Very friendly sales staff

Thanks Amber for all your help. Love that you can pick your furniture up instead of paying 200 bucks for delivery like the Lima store does.

Friendly folks, helpful too. I recommend this store. Amber was very helpful.

Amber was a great sales person!

Kelsey was wonderful. Helped us get what we needed. And would 100% would recommend to my family and friends

Very helpful. Explained warranty, delivery... everything. Will purchase again

Thank you Janet Schwartz

Judy was amazing and helped pick out the perfect dresser for our needs. She was polite helpful and engaging. 10/10

Amber M. was very helpful. While we did not find what we had originally came in for, Amber went above and beyond in tracking it down to another store. After much help from her and suggestions, my husband and I ultimately decided on a different couch/sectional altogether. Cannot wait for it to be delivered. Thank you Amber!

Janet was AMAZING when helping us pick our couch and recliner! She is very knowledgeable and helpful.

Kelsi was friendly and knowledgeable and made purchasing a new mattress a pleasant and stress-free experience!

Janet was great! She helped me find just what I was look for in new bedroom furniture!

Janet was helpful and knowledgeable and made sure I got the best deal I could.

Great customer service experience. Amber was great helping us find a great deal in an adjustable bed. She took the time to walk us through their options and offers. She was also very patient (we had our 8 and 5 yr old kiddos with us). We recommend this place that also supports Veterans!

Our salesperson Janet was very helpful and efficient. Would recommend her to others.

Very helpful in answering questions and showing us our options.

Janet demonstrated excellent command of information, availability and customer service.

The experience was great , The young lady was very nice and beautiful, I liked how she took my health problems into consideration and had us try out everything thank you so much for your time and patience

Kelsi was amazing! We didn’t feel pressured to buy anything like in other stores. Very personable and seemed genuinely interested in us.

Amber was very helpful and knowledgeable about their furniture and the sales for Black Friday.

We had a great experience. Kelsi was so kind and easy to work with.

Kelsi was awesome to work with. She helped my girls feel super special with all her great ideas and input!!

Great service, Kelsi was very knowledgeable and helpful, abs she got us a great deal on a bed and frame combo!

Kenzi was so sweet and helpful. She answered all of our questions and made us feel at home!

After shopping for mattresses online for weeks we decided we should head to a store. Kelsi was so helpful finding us just what we were looking for at a great price. Their financing options are quick and easy. The first mattress she picked out was the one we ultimately went with, it also meant that because of our purchase a local child gets a new bed. All around it was a great experience and we can’t wait to sleep in our new bed.

We found exactly what we were looking for and Kelcie was a pure delight to work with. She was very personable and showed us several options. We would definitely refer people to Ashley's in Bellefontaine!

Found just what I wanted, easy experience!

Very happy with Paul's help and suggestions. Thank you!

Kelsi was amazing to work with! She was very friendly, knowledgeable and professional. Her customer service is top notch! We will definitely return to Ashley for our future furniture needs!

We had a great experience. Amber was our sales person and she did a great job, was very helpful and answered all our questions. I would recommend Ashley furniture.

I had a really good experience at the store I was helped by the beautiful Amber. she helped me find the perfect bed frame!

Service was excellent and sales person was very informative

Very good experience working with Amber.

Janet was very professional. She listened to our wants and needs. Very pleasant shopping experience!

Janet was very friendly, and professional. Very knowledgeable without high pressure sales.

Janet was very helpful and went out of her way to help us “see” the dining set we wanted even though it wasn’t in stock. I will definitely look to her for our future furniture needs!

Very knowable and was very professional. Easy to talk to.

Amber was a very outgoing friendly young lady, made my trip in very interesting and so much fun

We enjoyed talking with the friendliest sales person ever. She was very kind and sweet. The other staff were nice also. If we need furniture again we will definitely go to the Bellefontaine Ashley store again. Her name is Kelsi Moore. Thank you Kelsi we got a great couch.

Amber did a wonderful job, helping us find the right sofa for our house! She was very helpful and kind. We will be back in the future. Thank you!

Store is nice, but the website and app are horrid. I can't get to my wishlist anymore online, anytime I try and sign in just says page not found. The app is slow and just loads.

Kelsi was very helpful and patient when helping us pick out our furniture

It was a great experience working with Kelsi! She is truly a professional and very helpful. An asset to Ashley Furniture.

Service was excellent

Always very helpful when we go in

Great selections! Janet, our salesperson was friendly, professional, & patient!! Love our lamps and table purchases. Thank you, Janet!

Kelsi Moore was fantastic!!! She help find a recliner that would be best for my husband Best customer service!!! Thank you Kelsi your awesome!!👏👏🙂

Janet was great and helped me with everything I wanted to buy and more.

We had a great experience at Ashley. Britney was very helpful and knowledgeable and we found exactly what we wanted at a great price.

Bought a a Sterns and foster complete bed 2017 the frame that I had bought did not raise my legs only head. Returned it. Was not happy then but, now they have Brandi and she knows what she is talking about and has hooked me up the right way with a adjustable frame for my bed that does everything I had wanted the first time. To bad I didn’t have her on my first visit to by my bed

My husband and I and our dog, Blue stopped in to “just look” at a mattress. Brandy greeted us, and was so helpful, informative and welcoming (to us and our dog, who needed to be a part of the decision since he sleeps with us). After showing us all the options and answering all of our questions, we went from “just looking” to purchasing our new mattress, base and pillows with the help of this amazing young lady! Such a great experience!!

Kelsi is very professional, knowledgeable and made the experience effortless and enjoyable. Thank you!

Return customer. Kelsi was very professional in a very friendly manner. She answered all our questions and gave us a multitude of choices. She wasn’t pushy and gave us time to decide what we wanted ti do!

Love dealing with Kelsi, this is the 2nd time. She is very friendly and knowledgeable, always work to try and find the best deal for my budget

Kelsi did great helping find a chair and made sure I was 100% happy with my furniture before purchasing

I am not a “shopper”. I like to go in, buy what I need/want and get on with my day! Janet helped me when I went in. She directed me to what it was I was looking for, allowed me to explore it at my pace, told me what options were available. She was extremely helpful, I am overjoyed with my purchase. I felt the price point was very good and the quality of what I am getting equally impressive. I will definitely shop there again.

Amber M did a fantastic job finding us what we were looking for.

Went in to get a kitchen table and Kelsi took care of me…she was absolutely amazing and got me exactly what I was looking for and is working with me to get it asap! She was awesome and would highly recommend!

Very excited for my furniture to be delivered! Kelsi was fantastic, very knowledgeable, able to answer all questions, and patiently put up with my dad's attitude. Five stars to Kelsi for a good sense of humor! :)

Janet was absolutely the best. She was very personable, friendly and knowledgeable. She took great care of us during the whole process. If you are looking for any furniture or decor definitely reach out to Janet at Ashley Furniture. Awesome experience!!!

Kelsi was very friendly and knowledgeable.

Amber M. Was an amazing sell’s rep. Would recommend her for anyone.

Janet was very helpful with us making a decision on our sectional.

Amber did a great job. She was very professional and accommodating. Pleasurable experience. Thank you Amber!!!

Great experience shopping at Ashley in Bellefountaine. Amber was the best and helped us find just what we were looking for! Thanks!

We were looking for a new mattress. Amber was very helpful, knowledgeable. She made it easy to narrow down our selection.

Amber M. hit it out of the park again with her help in our furniture shopping! The entire staff was so helpful keeping our 5 year old entertained. We love our experience here each & every time!

Great experience and very helpful

Thank you Kelsi! Great customer service a wonderful smile and product knowledge made our couch buying experience great! We will be back!

Wanted a purple mattress. Our salesman was very informative.

Kelsi, my salesperson, did an excellent job. She looked up my account to find what style loveseat I’d bought recently and chose similar recliners for me to consider. Great store! Great saleswoman!

Best customer service I have had in a very long time. Her name is Brandy and she works out of the Bellfountaine Ashley furniture store. Not only did she assist my mother and I for hours while in the store, but also stayed after store hours. My mother locked my keys in the car. Brandy literally waited outside of the Ashley store, til we were able to get in our car, upon getting an extra set of keys. In the meantime, she non-stop tried to get us help in unlocking our car! Shopping experience was wonderful as well! She knew ALL details about the items my mother was interested in, and most importantly to me, her integrity stood out. I knew the whole time she had our best interests at heart. More than that though, on a personal level she did as well. She couldn’t leave until she knew we had safely got into our car, after store hours. What a wonderful employee. I would recommend her in a high leadership position, ( running her own store) in a heartbeat. She satisfies both the job requirements above and beyond, but more importantly, her skills on a personal level were displayed, in her concern for our safety and well- being as customers! I myself higher people in what I do! I have a deep background in sales. She without a doubt in my mind, could do an incredible job at any sales role deemed fit in the future! Wonderful Experience! Sincerely, Brian Hanson

Janet was a great help in purchasing our new sofa

Brandy was extremely helpful by helping me select the right sofa sleepers. She stayed late and got me taken care of. I would highly recommend her!

We had a great experience. Found exactly what we were looking for and even got it on sale. The staff was very friendly and helpful.

I went there knowing what I wanted but the experienced saleslady brought up a few things I hadn't even considered. Janet was very helpful as well as friendly. 😁

Amber M was very helpful, no pressure. Was very forthcoming w discount, especially veteran discount.

Very helpful and kind discussing pros/cons of various material options, ordering, and delivery options.

Great selection and Amber was soooo helpful!

Janet was a great help at Ashley she really worked with me to get what I could afford. The entire staff was very helpful. 10 million stars I say

Our experience was great, Callie was awesome and had an answer for every question we had! She was well knowledged and very helpful in helping us make the best choice!

We had a great experience buying bedroom furniture at our local Ashley Furniture store. The employee, amber was helpful without being pushy. We are excited for our new pieces to come and will definitely look there first for our next furniture need!

Very friendly, knowledgeable, and helpful. Brandy helped us find what we were looking. Would highly recommend Ashley's for any of your furniture needs.

One stop shopping, got an entire household of furniture at the right price, Janet took her time and made sure we bought exactly what we needed! Thank you!

Janet, knows her products and was able to direct us to exactly what we were looking for! She listened and asked questions to ensure she understood our criteria and answered our questions with sincere knowledge and confidence. Looking forward to the arrival of our selection and would recommend working with Janet again!

Paul was attentive and personable. I got. Great deal too!

All the employees were very very helpful, friendly and patient especially Amber. Great experience

Staff was amazing. They were helpful but also allowed us to look around and get a feel for what we wanted. We didn’t feel pressured or hounded to buy. Great customer service! Go see Brandy! She’s amazing!

I had the best customer experience coming to this location looking for a bed! Amber was such a great help! Amber was able to find us an amazing bed at such a great price! Thank you so much Amber you’re the best!

Janet our sales lady was amazing and very helpful. Can’t way to get our purchase

Brandy did a fantastic job helping us select our new bed. We have slept on a tempur pedic for 15 years and were able to find just the right model to make us both comfortable. From the 0% financing, to the attention to our individual needs, it was a quick process. Many thanks!

The service I received today was excellent. Janet helped me get everything I wanted and I didn’t feel pressured or rushed.

Customer service was amazing and they helped me stay in my price range. Brittany did an amazing job.

Experience was easy and the couch was a good value.

Megan wasn't given an option to help me - I entered and inundated her with my requests! And help she did - she provided all the info I needed to make the best decision possible. Thank you!

Helpful & nice

The lady we worked with was very knowledgeable and helpful in making our final decision to purchase a mattress.

Amber was very professional and helped us pick out the perfect mattresses and beds.

Janet was very helpful and knowledgeable!

Amber helped us find a couch without a long wait time!! Super sweet!

Amanda was a very good employee. She help us out a lot and she was very pleasant person. Thanks again Amanda !!!

I had a great experience working with Janet at the Bellefontaine store! She is very helpful and thorough!

I was shown options of what I asked for, and nothing more. We made our choices and made the purchase. Very easy to make a purchase from their selection.

My husband and I had walked in looking for all new furniture for our living room. Janet the sales consultant helped us right off the bat. She greeted us and asked what we were looking for we told her and she gave us some ideas and let us walk around and get a feel for everything they had. Then she came and checked on us and helped pick out our fabrics and matching stuff together. She was amazing and really knew what she was doing. She took her time helping us pick out what we really wanted. We were so happy with our visit there and will continue to go back for other furniture purchases in the future.

We were greeted as we entered the store and Brandy did a great job of showing us exactly what we were looking for.

Amber M. was incredibly helpful in our search for a new headboard! We’ll definitely be back

Great experience.

Janet was extremely helpful as soon as I walked in the door. It was almost closing time and I knew exactly what couch I was looking for. Didn’t expect Janet to walk us to the exact one I showed her. I appreciate the quick and easy service. I will be coming back for more furniture in the future for sure.

We were looking for a new mattress and Janet helped us find exactly what we were looking for. She was very helpful and knowledgeable. She was also very kind and patient with us as it took some time for us to make up our minds. I highly recommend this furniture store and I would definitely ask for Janet.

Very knowledgeable and helpful!

I had the best experience at Ashley’s Furniture store. Amber was the most kind staff member I’ve ever interacted with in years. She was so helpful and so kind and genuinely had our best interest at heart I can’t wait to come in and buy more things for my first apartment and run into her again!

The Bellefontaine store location is full of very nice home furniture and home decor. Our family was also impressed with the friendly reception you receive when entering the store. All the employees give attention to customers as needed. Amber M. assisted our family with in- store purchases and answered all our questions. She told us about the stores extra support to Veterans. This is another good reason to check out this furniture store when shopping in Bellefontaine, Ohio.

Thos Ashley store is awesome! Our sales associate did an amazing job walking us through their in stock selection and helped us pick our custom configuration for a beautiful table we purchased. I will be back for future purchases!

A fun person to work with us

Janet was an excellent sales person. She was friendly, knowledgeable and very patient (we were in on a day they were having computer issues). Although I only purchased a picture, we were there with my brother-in-law who made a furniture purchase. I would highly recommend her to friends and would definitely ask for her if I return.

So easy to talk to and made what I thought would be hours of picking out stuff she new exactly what to show me by our conversation

Amber @ the bellefontaine store was amazing the way she allowed us to feel comfortable while finding a bed was amazing , and helped us find just the right things for our new bed!

Brandy was amazing, she helped me find exactly what i was looking for! Best experience ever!!

Wonder experience!! Kelsi was professional, friendly and knowledgeable.Her expertise and enthusiasm make the experience an enjoyable one!