Ashley Store
Open today: 10:00 AM - 07:00 PM
The Ashley Store in Bellefontaine, OH represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
When you’re searching for furniture stores in Logan County, come visit us at Ashley Bellefontaine! We recognize that a home is more than the roof over your head—it’s all the memories and the personal touches inside it. That’s why we’re delighted to help our neighbors in Bellefontaine and the surrounding area find the right home furnishings and decor to design the homes of their dreams. Stop by today to let our helpful and friendly staff take the worry out of your shopping experience, or just browse where your inspiration takes you.
You’ll find our Ashley Bellefontaine showroom at 2400 US-68, near Lowe’s and about a mile from Highpoint Apartments. Shop from 10 a.m. to 7 p.m. Monday through Friday and from 10 a.m. to 6 p.m. on Saturday. (We are closed on Sunday.) For more information about our store or other Ashley locations in Ohio, please visit our website or call us at (937) 599-6333.
Ashley Bellefontaine carries stylish and popular designs for every room in your home at affordable prices that don’t scrimp on quality. We offer contemporary styles known for sophisticated lines to modern farmhouse and beyond. Our Lindyn Collection, for example, has standard and customizable sectionals in warm neutral hues, plush upholstery, and a smooth platform foundation system that resists dips and sags three times better than traditional spring construction.
Other top-selling living room furniture includes power sectionals and reclining sofas with hidden storage, durable performance fabrics, and other features to make your entertainment space the place to be. Want other options? Choose from a wide selection of home theater seating, lighting, dining sets, and outdoor furniture featuring loveseats, sofas, accent tables and more to fit your taste and lifestyle.
Our extensive showroom also features mattresses designed with the latest in comfort and cooling technology for a great night’s sleep. Customers love the complete sleep systems from Tempur-Pedic, Purple, and Beautyrest Black. We also offer well-known brands such as Serta, Simmons, Sterns & Foster, Sealy, and our own rigorously tested Ashley Sleep line.
At Ashley Bellefontaine, we’re delighted to give back to our community through several social responsibility initiatives. Because we believe that a good night’s sleep helps children lead more productive, healthier lives, we participate in Ashley’s charitable Hope to Dream program. We donate a portion of our mattress sales so that deserving children can receive their own twin beds, complete with bedding, pillows, a mattress, and a bed frame. We also have our own “Buy One, Give One” program where, for every selected mattress purchased, a local deserving child receives a twin bed with everything they need for sweet dreams.
In addition, we host a local luncheon for military veterans and active military personnel and guests each year with a free furniture giveaway.
Megan was very helpful in helping us find the perfect living room set with a big comfy reading chair!:)
Janet at the Bellefontaine, OH store was the nicest salesperson and very knowledgeable about what I was looking for. I was very pleased with my living room set and black Friday prices are hard to beat. I will go back there whenever I need more furniture.
I went into Ashley's having vague concept of what I was looking for and what I wanted to do as I was furnishing my new house. The team at Ashley probably spent close to 2 hours with me as we went through multiple pieces and we talked about how the room would look. I came away with a much better idea of how my room would look, and very happy with the vision. I was really appreciative that they had the patience to help me find the right combo
Very nice and very helpful!
Very good customer service. We greatly appreciated working with Janet!
Was looking for a chair and Amber was very knowledgeable in directing me to the one that was just right for what we needed. She was very professional and personable!!! The chair is perfect and the price was reasonable!!! Thank you!!!
Very nice sells lady ,good experience 👍
Furniture is cheaply made
I had a great experience shopping at your store. The sales associate was very helpful and friendly. Your store did not have exactly what I was looking for but I did find something acceptable, thanks to the sales associate
Salesperson was very knowledgeable and comforting to speak with. Very helpful in helping make our choice.
Great selection! Janet was wonderful to work with, answered all of our questions!
Very very pleasent
Kelsi helped us today. We had excellent service. She was super friendly.
Kelsi was super helpful and friendly. We had a great experience :)
We came in with a need for a new mattress. Janet asked a few questions and took us right over to several mattresses she felt would meet my need. She was kind and very knowledgeable. We love the choice we made and look forward to its arrival. Thank you Janet!! <3
If you want to shop with confidence that your needs and tastes are top priority, see Kelsi at Ashley in Bellefontain. Real customer service is so refreshing!
We found a loveseat we really liked so she worked on getting a reasonable payment we could afford. Thank you, Janice for your excellent service.
Janet and Sandy were wonderful...
Janet helped me find a recliner that fits my tall body. Excellent selection, people, and service!
Very helpful. Thanks for making the experience a great one!
My family came into the store this weekend to browse living room furniture. We connected with Kelsi immediately. She was very friendly and personable with us. Kelsi was ready to answer our questions, revealing her knowledge of the products and stores promotions! My Dad left the store with a love seat that's perfect for him as it's exactly what we were looking for. I look forward to potentially working with Kelsi more in the future to furnish my new apartment! Positive experience overall!
The best and Friendly people and professional people I have ever seen. Thank you for the great service.
Good!
Janet was very knowledgeable and helpful in choosing our new living room furniture. Janet explained and answered all of our questions
The store is inviting and friendly. Janet was our sales person. She was so kind, informative and patient! She gave us many options to help us make our decision.
Amber was wonderful to work with. Thank you!
Sandy was amazing. She's really great at finding what you need, and if they don't have it, she gives great recommendations on something similar.
Megan was wonderful to work with! Great costumer service!
We had a great experience buying a bedroom dresser from Ashley. Janet was very helpful guiding us to pieces we might like and offering to help with anything we might need. Extremely professional and wonderful customer service!
We were/ are very happy with Janet who helped us so very much on buying a new couch. She answers every question and was just so incredibly nice to us. I VERY highly recommend her to anyone and already have. Thank you very much Janet ❤️ We both truly appreciate you and all of your help and all of your kindness 😊 😀 ☺️ ❤️ 💜. Im serious you helped us more than you will ever know and when we come back to buy furniture we will definitely request You. You are really a 10 plus ➕️ but I can only mark 5 stars. Just know you are definitely a 10 plus ➕️.. Thank you very much Jim Corbett Urbana Ohio
Ashley folk were very courteous and professional. Would recommend this store to everybody.
Janet was great. Service was good. All in all great experience
We had an awesome experience buying our couch here! Kelsi was so helpful and kind!
Kelsi Moore is amazing! So helpful and knowledgeable!
I was looking for something very specific and Kelsi was very helpful with finding that!
Associate was very helpful in helping me find a table and chairs.
Janet was more than helpful in helping us find what we needed and answered all of our questions. Great experience!
We absolutely love working with Kelsi. She is knowledgeable and such a joy to work with!!
Kelsi was wonderful, she helped us choose the right mattress for what we needed and she was very informative and knew what she was talking about. Thank you Kelsi for all your help
Megan did an excellent job. The moment I walked in the door she helped me until I found what I wanted and bought.
The sales rep was so very kind and helpful in selecting my pieces. I will be returning in the new future to use her expertise again.
Janet, did not rush us in our decision in buying our reclining loveseat. She showed us the various models on the floor and explained their features that would meet our needs and helped us to choose good quality! I enjoy my purchases from this store. It is our go to place for quality furniture and assistance in making good decisions Thank you
Kelsi was awesome! Felt like we were spending time with a friend not a salesperson. Over all one of the best experiences buying furniture we’ve had.
Paul was an excellent and professional rep for the company and understood or needs
Fell under 5 stars. Would be an A or 5 Star grade if the prices of most items were 25-30% lower (blame goes to D.C. Dems. All of my questions were answered quickly and she was patient with the fact that I got side-tracked from shopping for an 82" sofa to browsing dining room chairs. Nicci was friendly, knowledgeable, sorta fun, and a good selling specialiist. Overall my experience at Ashley Home Store near Bellefontaine was a positive one..
Amber was great with assisting us! She was able to show us the options available for what we were looking for and helped us through the whole purchase!
The salesperson was very friendly and knowledgeable and really helpful with the purchase that we made. Would recommend anyone looking for new furniture to stop in and talk to Kelsi Moore.
I went to Ashley Furniture for a reclining sofa. It had to be ordered. Megan took care of that for me and was a great help! Thank you Megan!!
It was a pleasure working with Janet. We were not ready to buy. Janet kept in touch and reached out when Ashley’s was having a sale too good to be true. She made buying very painless.
Excellent customer service by Megan a very pleasant experience. She was so very helpful very satisfied customer
Came to work with Amber and she was so helpful. Helped us get the perfect mattress for our little one. Highly recommend and will be going back!
Kelsi was an absolute joy to work with. Everyone was so friendly and helpful. Their appreciation for veterans is outstanding. Will definitely be going through them in the future for furniture purchases.
Great Customer service and eager to help!
Kelsi was so helpful and has a great personality. She listened to what I was looking for and made it a very pleasant experience .
Paul was very helpful with choosing a recliner. He knew all the functions that each one I looked at had and helped me find the right sized one. He also explained the warranties and delivery service clearly.
I was in search of 2 chairs that could be placed in a sunroom without actually looking like living room furniture.… I wanted a very stream-lined style and had a picture of what I was looking for on my phone… upon entering Ashley furniture, I was greeted immediately by Janet Schwartz.. I told her what I was looking for and she knew exactly what might interest me.. she was very helpful.. informative.. and answered all questions. She had a great personality and I felt respected as a consumer..needless to say, I found what I was looking for and am looking forward to my new chairs!
We had a wonderful experience at the Ashley Store in Bellefontaine buying furniture for our cabin. Amber was very knowledgeable and listened to our very specific requirements for our furniture needs. We laughed and had a good time. We are very excited about the furniture that we ordered and can't wait to enjoy it in our cabin. I highly recommend the Ashley Store for a great furniture shopping experience.
Kelsi, was very efficient in helping me find what I was looking for. She made the choice easy by explaining the differences between the options. I was also able to find a couch to fit our large family, which is pretty hard on furniture. She took the time to find us what we wanted and at acceptable price! She was also very patient and understanding while my youngest interrupted every couple minutes with her very important stories.
Wow! Kelsi Moore was great.very personable and knowledge go back to her any time. Walked into store a saw just what we needed. The store was super clean an others friendly
I went looking for a new sofa and not knowing what I really wanted Kelsi made my experience super smooth. She was very helpful!!
Nice place, good experience
Amber was very nice and helpful!
Kelsi is an amazing person she is very kinda and very hopeful she listens to her customers she’s not out to get rich by any means I have medical problems with my neck and back I told her about all that I also told her that I was on Ssi and a single parent she worked really hard to get me a mattress that would help me and sleep and not toss and turn all night to get comfortable I highly recommend when you shop at Ashley’s ask for Kelsi god bless her she definitely wears her heart on her sleeve
Paul was very helpful when we picked out our living room furniture.
Enjoyed my shopping experience at Ashley in Bellefontaine. Kelsi was a great help and she was very knowledgeable about what I wanted. If you're looking for a wonderful person to do business with look her up.
Service was fast and professional.
You're have got to check out this location and definitely ask for Janet! She was so helpful and also would give us time time to discuss our purchase in private. Janet made the experience very easy and at our own leisure. We will definitely be back to this location in the future for any of our furniture needs. I have to also give a shout out to the ladies that were working the loading dock when we picked up our items. They were fantastic and took great care to make sure we were able to load our items safely. I just can't say enough positive things about the buying experience all the way through the pickup. Thank you Ashley of Bellefontaine.
Paul was very knowledgeable about the furniture I selected and throughly explained every feature to me. He went into detail about the extended warranty and the delivery process. I couldn’t be happier with my purchase and my shopping experience at Ashley in Bellefontaine.
Kelsey provided great service. She was friendly and gave us time to decide what we wanted.
Paul was helping us through the whole process. He was great, answered all the questioned I asked, and is very personable! Made the purchasing process very easy for me. If you ever look and or purchase from Ashley’s in Bellefontaine I would ask for Paul!
Janet was very professional and friendly and would recommend her service completely
I recommend going to a place better them Ashley HomeStore in Bellefontaine they did not stick to there word on they would help me if my bed broke down a year from now or hurt my back
Janet helped us find the perfect living room furniture for us! She was so knowledgeable, helpful and nice! Thanks for the great buying experience!
The service that I received was amazing! Janet was extremely helpful and very professional! She was a pleasure to work with!
Love the friendly down to earth ones.
Kelsi More is an absolute gem! I always contact her when I need a new piece of furniture. She has impeccable taste and she always finds exactly what I'm looking for. I recently purchased the refined sofa based on her suggestion. I could not be happier with my purchase! Thank you for your amazing customer service! We will definitely contact you again in the near future! -Amy Lucas
Paul did a great job
Staff is courteous, friendly and helpful. Mike and Kelsi are fantastic! They helped us with the purchase of our dining table. They were both incredibly knowledgeable and professional. The showroom is very clean and easy to navigate. Furniture is clearly tagged with prices which are very competitive to other furniture stores.
Worked with Amber on a new living room set, and it was a wonderful experience. She is Informative, helpful and very welcoming. In fact, every member of the staff was fun to interact with.
Amber M. Was amazing she explained every question and concern that we had. This girl deserves a raise! Thank you Amber
My mother and I found exactly what she was looking for at Ashley furniture in Bellefontaine with the assistance of Janet. She was extremely helpful and made the process easy! She showed us all of the options so we could make the best decisions.
Kelsi was pretty much the greatest person to deal with. Extremely professional, accommodating, and helpful. She provided literally the easiest furniture shopping experience of my life. I will definitely be defaulting to her for any future purchases.
Great service. Very helpful
Amber was awesome and helped us figure out just what we needed! She was also super helpful with looking into our past purchases to see if it was still under warranty.
Janet was very patient and helpful. We love our new furniture!
My husband went in to just look and see what they had, as we were looking to furnish our new home. Janet was extremely helpful and got us exactly what we were looking for. She was kind and extremely accommodating. I would recommend if you are in the market for home furnishings, you visit Ashley furniture in Bellefontaine!
Janet at the Bellefontaine Ashley store is always very helpful. This is our second time buying. She also gives you time to browse and applies no pressure. I recommend Janet if looking for furniture. Mary Coleman
This isn't our first Ashley Bellfountaine purchase, and won't be our last!! We found the perfect table for our dining room 😍 Janet (and their whole team) really listened to our needs and worked diligently to help find the chairs that were best for us!! The table has been a very popular choice, and on backorder, and the store has been honest in their communication and expectations! Looking forward to scheduling delivery 😀 UPDATE 6/29/2024: Store mgr. Chris, and our salesperson Janet worked out a plan for us and it is perfect!! Thank you for taking such great care of us ❤️
Amber was so sweet and patient helping us find exactly what we wanted! I would definitely recommend ashley furniture and asking for Amber!
Amber was absolutely amazing! She was very knowledgable and the sweetest! Will most def buy more from her!
Janet was knowledgable and helpful. She answered all our questions and asked her manager Sandy to price match for us (which she did). The rest of the staff talked to us as we were finalizing our purchase and made for a good buying experience.
Janet was very knowledgeable and helped us pick out new furniture for our lake house. Also appreciate the added help from Sandy!
Janet was friendly, knowledgeable, and thorough. We asked her about the power recliner batteries and, alone with other staff, did a lot of research to get our questions answered.
Had a great experience amber was amazing super helpful and explained everything really well
Had a wonderful time with Amber M. Definitely made my experience a fun one.
Great people. Very nice store. Brian was a great salesman!
Beautiful store, lots of options and prices aren't outrageous by any regard what so ever, very friendly and helpful staff, kelsi ( I think I spelled her name correctly ) was extremely helpful and did everything in her power to help my wife and I get a good deal and the bed we needed/wanted.
kelsey was very helpful and efficient thank you
Was greeted with a pleasant smile. Guided to what I was looking for. Not bothered till I picked want I wanted. Kelsie was great. No pressure.
Kelsi went out of her way to take care of me. Thank you for the exceptional experience!
Brooke was great in helping us and answering our questions while also giving us room to shop. Wr had a great experience here!
Stopped by to help brother find new furniture and Kelsi was the first person to walk out to great us. Excellent customer service and even was very patient since I had my 4 year old daughter with us. She helped my brother find the best bed and chair for him. Would recommend her to anyone!
Amber made my shopping experience with Ashley Furniture amazing! I was able to find everything that I wanted and order it and receive an estimated delivery time frame for it to be delivered so that I could get rid of my old stuff.
Kelsi was super helpful and even was giving pointers on how to test a good mattress. She even was a good listener for what I was looking for in furniture!
Janet was professional and available for questions. No pressure sale, found a great deal in the tent sale but looked in store as well.
We’re so thankful to have went in and met Kelsi, she was amazing and helped us every step of the way! She truly helped us get all the furniture we wanted for our first home! We’re beyond happy with everything we got!
Sales was really friendly and patient with us and answered all the questions that we had
Amber M is super nice, very professional and she interacts with the customers on a professional level Stop in Ashley’s Furniture in Bellefontaine and see Amber M you will not be disappointed
Detail oriented.Good in matching and listening for what the customer looking at.Kelsi did a good job to show what I exactly looking for.I love the bedroom set i got! Ashley has a very nice furniture collections.
Kelsi welcomed us with a smile and was extremely pleasant and helpful throughout our visit .
Janet was very knowledgeable, friendly, easy to work with and knew exactly what I was looking for.
Janet at the Ashley Furniture Store in Bellefontaine Ohio did an outstanding job in assisting my aunt today. (She had also previously assisted my aunt when she phoned the store with questions.) Janet listened to my aunt and found exactly what she needed. It was a pleasure doing business with her!
Shopping here was easy! Janet took us around the store and made sure we knew all of our options to make sure we picked the best fit to us.
Very helpful, great people to work with!
Ashley furniture was a very good experience. Janet went the extra mile to help me.
Very friendly and informative enjoyed my visit
Amber was very patient, helpful and knowledgeable as we were trying to choose the right mattress and bedframe. So much easier than navigating a website! Will return to buy other furniture and will always ask for Amber!
Helpfull with all the questions we had.
Our previous loveseat has some issues, after filing a claim found out that is has been discontinued. Janet was very helpful and made sure we found the perfect replacement! She made the process super easy and fast!!! She is very pleasant to work with!
Great service. Very happy walked in the door and Amber M come right over and ask me if I needed help.. Great service when I need furniture in the future I will be coming there. Thank you
We went to Ashley's looking for a bedroom set . With the help of the salesperson we found exactly what we wanted and found acouple of other items. The prices were very fair and THE SALESPERSON Helped us very much. We will see her to buy some more items later.
We went in to find a recliner or comfortable chair and were immediately greeted by Amber. She was very sweet and kind! She showed us some different options and helped us figure out pricing. After we do some thinking on what we want, we will definitely be back in requesting Amber to help us make a purchase! Thank you Amber!!
Amazing personal Shopper! She was amazing to work with. Very personable and outgoing. She knows her business. She was great and the choices were awesome for rocker recliners.
Me and my boyfriend came in to shop for a couch for our new home and Amber M. helped us and she was just wonderful! Amber had the best customer service. She drew out a sketch and everything it made our decision process so much easier! We absolutely love her! Will definitely be back soon!
Amber was great! She was knowledgeable and helpful, yet gave us time and space to look at the options, sit on the couches, and make decisions!
Kelsi was our sales person and was fabulous, very knowledgeable and pleasant. Would highly recommend
I went to the Ashley homestore to try and find a new couch for my apartment. They didn’t have exactly what I was looking for on display, but Brook helped me find the perfect couch on their website! The whole process was super quick and easy and the estimated delivery time was much sooner than expected! Overall great experience and would highly recommend!
Excellent service, very happy with my experience and very comfortable, Kelsey helped us choose the best for us, she is a very sweet and kind person who helped us get what we wanted.
Brook was the best! Everyone was so friendly
So helpful, got everything ordered done! AM was great!
Big thank you to Amber and Janet! Amazing help. Thank you for helping with our final pieces!
Janet, was fantastic! She was patient and kind when working with me and my timing situation.
Brook was fantastic! She was super helpful and attentive.
Amber is the best sales person ever! She knows the furniture well and had lots of patience with us. Very nice lady. We are happy with our purchase.
Kelsi helped us today. We came in to look at one chair but we just weren't sold on it and Kelsi showed us multiple options until we found one we really liked. Kelsi was very patient with us and was wonderful with us and our toddler. Would recommend using Kelsi for your furniture needs.
I had the best experience while in-store. I was greeted immediately and given a wonderful representative. Janet was able to hear my concerns/wants/needs and lead me to the couch I preferred with no pressure. She assisted me, but also gave me space to browse on my own which I loved. The process was super simple and the delivery of my couch is within reason. Quality furniture and great atmosphere! Thank you again, Janet!
Amber was such an amazing help! Went above & beyond
Brooke was great
Janet was a very friendly and knowledgeable person. She knew exactly what I was looking for and helped me find what I needed. A very nice store. I will shop there again.
Kelsi was our sales rep. She was very personable and knowledgeable. We will be asking for her, for any future needs, & would recommend her to any friends or family, that may be in the market. ~Jenni Baker
Great experience friendly sales person kelsi would definitely recommend her when shopping ashley 😀
We went in looking for all new living room furniture. Janet helped us and she was great to work with. Very light speaker, though. She helped me measure and made sure that that the coffee table would fit. She found what I was looking for even though they didn't have it in the store. She took the time and was very patient. The one thing that irritates me about Ashley furniture is they DO NOT OFFER FREE DELIVERY!!! How do you spend $4500 and not offer free delivery? That I found to be ridiculous. And the delivery fee was almost $300. Other than that, the experience was great. The show room had alot of variation. Update: I decided to go with a different option for my TV stand and found one online at Ashley's. I called the store, spoke to Janet and she was able to cancel my previous option and add this new tv stand. She saved me alot of headache and grief. Now I just hope that everything matches well. I wish Ashley's would assemble my tables when they get delivered to the store and then call when they are all complete. Update: We came and picked up our furniture. The lady helped us load it and the first piece slipped out if her hands and hit our trailed and put a tear in the dust cover. She quickly got to work on writing up a service ticket to have it repaired. She apologized and did a great job. My only complaint about picking the furniture up is there should have been more people to help us load. OVERALL: YES, there are things I would change about myexperience, but over all....I'm pretty happy with my purchase. It's great quality and should be for the price. Customer service is good, too.
Kelsey and the other women were wonderful to work with, very professional and made buying hassle free, highly recommend!
The sales team was great. They treated real well. A great experience. A great place to buy furniture.
Kelsi was so helpful and fun work finding the pieces I needed for my new home. I also love Ashley's affordable pricing.
Kelsi did a great job & made my experience a good one!
Kelsi M. helped us pick a great mattress. Will update after we've had time to adjust to it.
Brook was so sweet and has great customer service! Thank you!!
Our experience was great. The girls, Amber and Taylor were really attentive and helped us pick out the most comfortable furniture. Will definitely be back for more shopping in the future.
5 STARS!! Amber M. , an employee at this location was AMAZING !!! She was so kind, quick, knowledgeable & patient. I would recommend this Ashley’s location any day & to anyone. Store was very clean, organized & well ran. Best part, I left with a comfy sectional that’s gorgeous!! YAYY :)
Kelsi was amazing!! She had an amazing attitude and so kind.
Kelsi was a delight!! She was very knowledgeable and willing to show me everything I ask to see. I would go back to Ashley again.
A huge thank you to kelsi! She definitely helped us find the perfect furniture. Best experience we've EVER had at a furniture store. 😊
Janet was great! Very helpful and knowledgeable about the products, she helped us pick out the perfect recliner for our nursery.
Janet helped us find the perfect bar stools
She was very friendly and listened to our needs. She found us exactly what we wanted. She never pressured us. We our very happy with our experience and purchase. Would definitely come back , as long as Kelsey is there.
My wife and I went to Ashley furniture to buy a lift chair. We met Kelsi and she showed us every lift chair they had. She was absolutely great if I ever go there again my wife and I will ask for her.
We stopped in at the Ashley Furniture store in Bellefontaine looking for twin xl sheets for our son. As we were heading toward the bedding area, Janet saw us and promptly asked if we needed help. We told her what we were looking for and she led us right to the sheets. They had what we needed,and we were on our way.
Janet never disappoints! We always have great customer service at the Bellefontaine Ashley Store!!
Janet S. Was very informative and helpful. Everyone was so friendly. Than you for a wonderful experoance.
Experience was delightful. My wife and I did not feel pressured to buy anything. Amber our sales lady was knowledgeable about the mattresses we looked at. Answered our questions, checked on items and prices when we asked. Was a pleasant experience, only took 1 hour from start to finish. Thank you
Janet at the Bellefontaine store was great help locating the sofa I was looking for.
Went to Ashley in Belfountain And found the furniture of my dreams! Amber was my salesperson she was so knowledgeable and led me right to what I was dreaming about. Good service is hard to find these days but Amber was awesome!! She really knows what you want.
Janet was great and we ended up purchasing new furniture. Good experience.
Soon as we walked in we were greeted, Kelsei offered us a drink as we looked around. When we had a favorite pick she sat with us and began the process of how to buy. Ended up walking out with a huge bull picture I requested and a date for our furniture delivery! Kelsei was very helpful giving us lots of info on furniture and the purchasing details. She made us laugh as we enjoyed her sense of humor and willingness to work with us!
She’s everything in one women!! She’s AWESOME !!! Go to KESLI !!!!
I had a great experience and came out with more bargains than I planned on. Kelsi was our sales associate and she was awesome. She was very knowledgeable, not too pushy, and explained all of options thoroughly based off what we were looking for. She was also patient and took the extra mile offering us beverages while we looked around. Definitely recommend this location and Kelsi if she’s there.
Amber was amazing!! Best experience buying furniture we've ever had. She was extremely friendly and knowledgeable. We will definitely be back in the future.
Very Friendly and helpful sales staff member!
Horrible prices, pushy people
Kelsi was helpful with guidance in selecting a mattress. I specifically asked for Kelsi because we appreciate the help she has given us previously.
We came in to look for a L couch. Brandy helped us figure out a love seat and a chair would work better for what we need. Brandy worked hard and fast to figure it out. We were just looking but the way Brandy helped us we decided to go ahead and buy. Thank you Brandy and would work with her again. Fred Hoffman
Our salesperson Amber was amazing! Super helpful and kind! Everyone in the store was great, gave us our space to shop and also very helpful when we needed them. We had a great overall experience !
Stopped in after going to several furniture stores in search of zero- gravity furniture. This store has several options. We were greater at the door by Amber. She is friendly, professional and extremely knowledgeable. She showed us several styles, explained the Ashley Home quality. We are more than happy to recommend Amber to anyone shopping for home furnishings. This location has a huge selection to choose from. Large parking lot, clean related environment. We THANK YOU,Amber! Natasha & Bill
She answered all my questions and didn’t try to sell me something I didn’t want. I went in knowing what I wanted she was able to show me the physical furniture that I looked at online. I was in and out in no time.
Our salesperson, Amber M. was extremely professional, friendly and eager to assist my husband and I. She was exceptionally knowledgeable with the products without being pushy. Loved her upbeat and positive attitude. Excellent experience overall with Amber M.! Highly recommend going to see her for all your furniture needs. This store supports veterans- After our purchase was complete my husband was able to ring the “veterans bell”. Each employee shook his hand and thank him for his service. Very impressed!
This is the only place I go for home furnishing needs. They treat their customers right. Prices are great and they stand behind what they sell. I highly recommend asking for Kelsi. She is such a professional and willing to go above and beyond to help her customers.
Brandy was the best!
Kelsi truly deserves five stars! Her expertise and helpful guidance made my furniture shopping experience exceptional. She took the time to understand my preferences, ensuring I found exactly what I was looking for. Kelsi's outstanding service and friendly demeanor made the entire process enjoyable. I highly recommend seeking her assistance for a stress-free and satisfying shopping experience. Thank you, Kelsi, for your excellent customer service!
Lesley was very friendly and helpful. It was quick and pleasant.
Amber M. went above and beyond to help us find the perfect tv stand.
The store was clean, full of merchandise, organized, and Amber was an excellent person to work with!
Kelsi was amazing she went above and beyond for us. She helped us find the mattress we’ve been needing. I highly recommend going to Ashley and asking for kelsi for all of your furniture needs!
Kelsi was fantastic. Patient, informative, and supportive in all my decisions. I previously worked with an older lady with mattresses and she was simply a very rude human. That woman made me not want to come back to Ashley’s. Kelsi however, went above and beyond and was beyond nice. She is the only reason I would come back to Ashley’s.
I haven’t shopped at Ashley before and was impressed with the furniture quality. Amber M was knowledgeable and very helpful when I had questions. She made the entire experience a pleasant one.
Love the staff that work at Ashley store, especially Kelsey , they all are so nice and helpful. Can always find what I am looking for at a good price.
We were very pleased with the service we received
We were looking for a reasonably priced recliner for my wife. Janet greeted us as soon as we entered directing us to several selections. She even tried to find a unit that we found online while we were shopping. She recommended a few similar recliners in house and their sale prices. We ended up choosing one. We were in, loaded up and on the road quickly. Definitely going to shop here again when we're ready for a new couch.
Very friendly sales staff
Thanks Amber for all your help. Love that you can pick your furniture up instead of paying 200 bucks for delivery like the Lima store does.
Friendly folks, helpful too. I recommend this store. Amber was very helpful.
Amber was a great sales person!
Kelsey was wonderful. Helped us get what we needed. And would 100% would recommend to my family and friends
Very helpful. Explained warranty, delivery... everything. Will purchase again
Thank you Janet Schwartz
The sales person was very helpful and we were able to purchase what we needed. I love the selection they have and the staging they do with their furniture.
Judy was amazing and helped pick out the perfect dresser for our needs. She was polite helpful and engaging. 10/10
Amber M. was very helpful. While we did not find what we had originally came in for, Amber went above and beyond in tracking it down to another store. After much help from her and suggestions, my husband and I ultimately decided on a different couch/sectional altogether. Cannot wait for it to be delivered. Thank you Amber!
Janet was AMAZING when helping us pick our couch and recliner! She is very knowledgeable and helpful.
Kelsi was friendly and knowledgeable and made purchasing a new mattress a pleasant and stress-free experience!
Janet was great! She helped me find just what I was look for in new bedroom furniture!
Janet was helpful and knowledgeable and made sure I got the best deal I could.
Great customer service experience. Amber was great helping us find a great deal in an adjustable bed. She took the time to walk us through their options and offers. She was also very patient (we had our 8 and 5 yr old kiddos with us). We recommend this place that also supports Veterans!
Our salesperson Janet was very helpful and efficient. Would recommend her to others.
Very helpful in answering questions and showing us our options.
Janet demonstrated excellent command of information, availability and customer service.
The experience was great , The young lady was very nice and beautiful, I liked how she took my health problems into consideration and had us try out everything thank you so much for your time and patience
Kelsi was amazing! We didn’t feel pressured to buy anything like in other stores. Very personable and seemed genuinely interested in us.
Amber was very helpful and knowledgeable about their furniture and the sales for Black Friday.
We had a great experience. Kelsi was so kind and easy to work with.
Kelsi was awesome to work with. She helped my girls feel super special with all her great ideas and input!!
Great service, Kelsi was very knowledgeable and helpful, abs she got us a great deal on a bed and frame combo!
Kenzi was so sweet and helpful. She answered all of our questions and made us feel at home!
Kelsi is an amazing, knowledgeable, and well rounded person when it came to all the questions and the fact that we changed our mind a hundred times! Best experience purchasing new furniture I have ever had! Would recommend Kelsi as your go to a hundred times!
After shopping for mattresses online for weeks we decided we should head to a store. Kelsi was so helpful finding us just what we were looking for at a great price. Their financing options are quick and easy. The first mattress she picked out was the one we ultimately went with, it also meant that because of our purchase a local child gets a new bed. All around it was a great experience and we can’t wait to sleep in our new bed.
We found exactly what we were looking for and Kelcie was a pure delight to work with. She was very personable and showed us several options. We would definitely refer people to Ashley's in Bellefontaine!
Found just what I wanted, easy experience!
Very happy with Paul's help and suggestions. Thank you!
Kelsi was amazing to work with! She was very friendly, knowledgeable and professional. Her customer service is top notch! We will definitely return to Ashley for our future furniture needs!
We had a great experience. Amber was our sales person and she did a great job, was very helpful and answered all our questions. I would recommend Ashley furniture.
I had a really good experience at the store I was helped by the beautiful Amber. she helped me find the perfect bed frame!
Service was excellent and sales person was very informative
Very good experience working with Amber.
Janet was very professional. She listened to our wants and needs. Very pleasant shopping experience!
Janet was very friendly, and professional. Very knowledgeable without high pressure sales.
Janet was very helpful and went out of her way to help us “see” the dining set we wanted even though it wasn’t in stock. I will definitely look to her for our future furniture needs!
Very knowable and was very professional. Easy to talk to.
Amber was a very outgoing friendly young lady, made my trip in very interesting and so much fun
We enjoyed talking with the friendliest sales person ever. She was very kind and sweet. The other staff were nice also. If we need furniture again we will definitely go to the Bellefontaine Ashley store again. Her name is Kelsi Moore. Thank you Kelsi we got a great couch.
Amber did a wonderful job, helping us find the right sofa for our house! She was very helpful and kind. We will be back in the future. Thank you!
Store is nice, but the website and app are horrid. I can't get to my wishlist anymore online, anytime I try and sign in just says page not found. The app is slow and just loads.
Kelsi was very helpful and patient when helping us pick out our furniture
It was a great experience working with Kelsi! She is truly a professional and very helpful. An asset to Ashley Furniture.
Service was excellent
Always very helpful when we go in
Great selections! Janet, our salesperson was friendly, professional, & patient!! Love our lamps and table purchases. Thank you, Janet!
Kelsi Moore was fantastic!!! She help find a recliner that would be best for my husband Best customer service!!! Thank you Kelsi your awesome!!👏👏🙂
Janet was great and helped me with everything I wanted to buy and more.
We had a great experience at Ashley. Britney was very helpful and knowledgeable and we found exactly what we wanted at a great price.
Bought a a Sterns and foster complete bed 2017 the frame that I had bought did not raise my legs only head. Returned it. Was not happy then but, now they have Brandi and she knows what she is talking about and has hooked me up the right way with a adjustable frame for my bed that does everything I had wanted the first time. To bad I didn’t have her on my first visit to by my bed
My husband and I and our dog, Blue stopped in to “just look” at a mattress. Brandy greeted us, and was so helpful, informative and welcoming (to us and our dog, who needed to be a part of the decision since he sleeps with us). After showing us all the options and answering all of our questions, we went from “just looking” to purchasing our new mattress, base and pillows with the help of this amazing young lady! Such a great experience!!
Kelsi is very professional, knowledgeable and made the experience effortless and enjoyable. Thank you!
Return customer. Kelsi was very professional in a very friendly manner. She answered all our questions and gave us a multitude of choices. She wasn’t pushy and gave us time to decide what we wanted ti do!
Love dealing with Kelsi, this is the 2nd time. She is very friendly and knowledgeable, always work to try and find the best deal for my budget
Kelsi did great helping find a chair and made sure I was 100% happy with my furniture before purchasing
I am not a “shopper”. I like to go in, buy what I need/want and get on with my day! Janet helped me when I went in. She directed me to what it was I was looking for, allowed me to explore it at my pace, told me what options were available. She was extremely helpful, I am overjoyed with my purchase. I felt the price point was very good and the quality of what I am getting equally impressive. I will definitely shop there again.
Amber M did a fantastic job finding us what we were looking for.
Went in to get a kitchen table and Kelsi took care of me…she was absolutely amazing and got me exactly what I was looking for and is working with me to get it asap! She was awesome and would highly recommend!
Very excited for my furniture to be delivered! Kelsi was fantastic, very knowledgeable, able to answer all questions, and patiently put up with my dad's attitude. Five stars to Kelsi for a good sense of humor! :)
Janet was absolutely the best. She was very personable, friendly and knowledgeable. She took great care of us during the whole process. If you are looking for any furniture or decor definitely reach out to Janet at Ashley Furniture. Awesome experience!!!
Kelsi was very friendly and knowledgeable.
Amber M. Was an amazing sell’s rep. Would recommend her for anyone.
Janet was very helpful with us making a decision on our sectional.
Amber did a great job. She was very professional and accommodating. Pleasurable experience. Thank you Amber!!!
Great experience shopping at Ashley in Bellefountaine. Amber was the best and helped us find just what we were looking for! Thanks!
We were looking for a new mattress. Amber was very helpful, knowledgeable. She made it easy to narrow down our selection.
Amber M. hit it out of the park again with her help in our furniture shopping! The entire staff was so helpful keeping our 5 year old entertained. We love our experience here each & every time!
Great experience and very helpful
Thank you Kelsi! Great customer service a wonderful smile and product knowledge made our couch buying experience great! We will be back!
Wanted a purple mattress. Our salesman was very informative.
Kelsi, my salesperson, did an excellent job. She looked up my account to find what style loveseat I’d bought recently and chose similar recliners for me to consider. Great store! Great saleswoman!
Best customer service I have had in a very long time. Her name is Brandy and she works out of the Bellfountaine Ashley furniture store. Not only did she assist my mother and I for hours while in the store, but also stayed after store hours. My mother locked my keys in the car. Brandy literally waited outside of the Ashley store, til we were able to get in our car, upon getting an extra set of keys. In the meantime, she non-stop tried to get us help in unlocking our car! Shopping experience was wonderful as well! She knew ALL details about the items my mother was interested in, and most importantly to me, her integrity stood out. I knew the whole time she had our best interests at heart. More than that though, on a personal level she did as well. She couldn’t leave until she knew we had safely got into our car, after store hours. What a wonderful employee. I would recommend her in a high leadership position, ( running her own store) in a heartbeat. She satisfies both the job requirements above and beyond, but more importantly, her skills on a personal level were displayed, in her concern for our safety and well- being as customers! I myself higher people in what I do! I have a deep background in sales. She without a doubt in my mind, could do an incredible job at any sales role deemed fit in the future! Wonderful Experience! Sincerely, Brian Hanson
Janet was a great help in purchasing our new sofa
Brandy was extremely helpful by helping me select the right sofa sleepers. She stayed late and got me taken care of. I would highly recommend her!
We had a great experience. Found exactly what we were looking for and even got it on sale. The staff was very friendly and helpful.
I went there knowing what I wanted but the experienced saleslady brought up a few things I hadn't even considered. Janet was very helpful as well as friendly. 😁
Amber M was very helpful, no pressure. Was very forthcoming w discount, especially veteran discount.
Very helpful and kind discussing pros/cons of various material options, ordering, and delivery options.
Great selection and Amber was soooo helpful!
Janet was a great help at Ashley she really worked with me to get what I could afford. The entire staff was very helpful. 10 million stars I say
Our experience was great, Callie was awesome and had an answer for every question we had! She was well knowledged and very helpful in helping us make the best choice!
We had a great experience buying bedroom furniture at our local Ashley Furniture store. The employee, amber was helpful without being pushy. We are excited for our new pieces to come and will definitely look there first for our next furniture need!
Very friendly, knowledgeable, and helpful. Brandy helped us find what we were looking. Would highly recommend Ashley's for any of your furniture needs.
One stop shopping, got an entire household of furniture at the right price, Janet took her time and made sure we bought exactly what we needed! Thank you!
Janet, knows her products and was able to direct us to exactly what we were looking for! She listened and asked questions to ensure she understood our criteria and answered our questions with sincere knowledge and confidence. Looking forward to the arrival of our selection and would recommend working with Janet again!
Paul was attentive and personable. I got. Great deal too!
All the employees were very very helpful, friendly and patient especially Amber. Great experience
Staff was amazing. They were helpful but also allowed us to look around and get a feel for what we wanted. We didn’t feel pressured or hounded to buy. Great customer service! Go see Brandy! She’s amazing!
Sandra was an excellent sales lady. I had confidence in her knowledge of mattressess.
I had the best customer experience coming to this location looking for a bed! Amber was such a great help! Amber was able to find us an amazing bed at such a great price! Thank you so much Amber you’re the best!
Janet our sales lady was amazing and very helpful. Can’t way to get our purchase
Brandy did a fantastic job helping us select our new bed. We have slept on a tempur pedic for 15 years and were able to find just the right model to make us both comfortable. From the 0% financing, to the attention to our individual needs, it was a quick process. Many thanks!
The service I received today was excellent. Janet helped me get everything I wanted and I didn’t feel pressured or rushed.
Customer service was amazing and they helped me stay in my price range. Brittany did an amazing job.
Experience was easy and the couch was a good value.
Janet was incredibly helpful and patient. I was impressed by her willingness to let me browse while also answering any and all questions I had.
Helpful & nice
The lady we worked with was very knowledgeable and helpful in making our final decision to purchase a mattress.
Amber was very professional and helped us pick out the perfect mattresses and beds.
Janet was very helpful and knowledgeable!
Amber helped us find a couch without a long wait time!! Super sweet!
Amanda was a very good employee. She help us out a lot and she was very pleasant person. Thanks again Amanda !!!
I had a great experience working with Janet at the Bellefontaine store! She is very helpful and thorough!
I was shown options of what I asked for, and nothing more. We made our choices and made the purchase. Very easy to make a purchase from their selection.
My husband and I had walked in looking for all new furniture for our living room. Janet the sales consultant helped us right off the bat. She greeted us and asked what we were looking for we told her and she gave us some ideas and let us walk around and get a feel for everything they had. Then she came and checked on us and helped pick out our fabrics and matching stuff together. She was amazing and really knew what she was doing. She took her time helping us pick out what we really wanted. We were so happy with our visit there and will continue to go back for other furniture purchases in the future.
We were greeted as we entered the store and Brandy did a great job of showing us exactly what we were looking for.
Amber M. was incredibly helpful in our search for a new headboard! We’ll definitely be back
Great experience.
Janet was extremely helpful as soon as I walked in the door. It was almost closing time and I knew exactly what couch I was looking for. Didn’t expect Janet to walk us to the exact one I showed her. I appreciate the quick and easy service. I will be coming back for more furniture in the future for sure.
We were looking for a new mattress and Janet helped us find exactly what we were looking for. She was very helpful and knowledgeable. She was also very kind and patient with us as it took some time for us to make up our minds. I highly recommend this furniture store and I would definitely ask for Janet.
Very knowledgeable and helpful!
I had the best experience at Ashley’s Furniture store. Amber was the most kind staff member I’ve ever interacted with in years. She was so helpful and so kind and genuinely had our best interest at heart I can’t wait to come in and buy more things for my first apartment and run into her again!
The Bellefontaine store location is full of very nice home furniture and home decor. Our family was also impressed with the friendly reception you receive when entering the store. All the employees give attention to customers as needed. Amber M. assisted our family with in- store purchases and answered all our questions. She told us about the stores extra support to Veterans. This is another good reason to check out this furniture store when shopping in Bellefontaine, Ohio.
Thos Ashley store is awesome! Our sales associate did an amazing job walking us through their in stock selection and helped us pick our custom configuration for a beautiful table we purchased. I will be back for future purchases!
A fun person to work with us
Janet was an excellent sales person. She was friendly, knowledgeable and very patient (we were in on a day they were having computer issues). Although I only purchased a picture, we were there with my brother-in-law who made a furniture purchase. I would highly recommend her to friends and would definitely ask for her if I return.
So easy to talk to and made what I thought would be hours of picking out stuff she new exactly what to show me by our conversation
Amber @ the bellefontaine store was amazing the way she allowed us to feel comfortable while finding a bed was amazing , and helped us find just the right things for our new bed!
Brandy was amazing, she helped me find exactly what i was looking for! Best experience ever!!
Wonder experience!! Kelsi was professional, friendly and knowledgeable.
Very nice experience at Ashley Furniture. A very nice young lady named Kelsi helped us with all our needs.
Took my mom to Ashley to look at rocker recliners and she was greeted and treated great. She got a recliner and even got an excellent deal on it.
Kelsey was very helpful and friendly!
Kelsi put a ton of effort into configuring and designing the perfect living room set and dining set! Definitely helped with the stress of making sure everything would fit and look great in a new space!
Amber is absolutely wonderful. We had stopped in once before just to look and she spent time with us even though we weren't buying anything. Because of her customer service on that day we wanted to go back to her to buy our bedroom set.
Great experience. No high pressure sales
Very helpful staff
Very friendly, courteous, knowledgeable,
Brandy helped a lot. Easy to pick out what you truly want.
Was easy and seemed very knowledgeable on product I was looking for. Thanks
Kelsi was very helpful and helped me find exactly what I wanted.
Very knowledgeable and very sensitive to my needs.
Amber showed us just what we were looking for and let us know of all of the options, and I was super happy everything was on sale!
Kelsi was very helpful.
We had a great shopping experience with Amber! She explained the pros and cons of each sectional we were interested in to make sure we found our perfect match. Thanks again Amber!!
We are renovating the inside of our lake house and needed new lake room furniture, decor, and kitchen counter stools. I just stopped in Ashley Furniture in Bellfontaine while out doing errands to get ideas. Amber greeted me and I explained what I needed. She set up a home consultation within 2days. Came out, took measurements, and helped me define me style. Within a couple of days she had put together 2 different layouts and different furnishing choices and was spot on with what we were looking for. Amber had great ideas, was professional, and personable. She invited us back into the store to view the entire layout and some accessories. Loved everything! Also helped us find the perfect guest bedroom set. The entire staff was never pushy but knowledgeable, welcoming and helpful! Definitely able to nail your style and help you put a room together! Highly recommend! Would add photos but just ordered so not here yet.
Kelsi was incredibly helpful with information as we narrowed down our options. Great personality, very personable and not pushy. Kelsi explained the benefits and options for our selections, which helped us make the right choices for our home.
Amber is the one who helped me she was amazing would definitely recommend her to help someone
I loved how I was able to find the perfect couch and the girl that helped me did everything to make sure I walked out with what I wanted and for a very good price
Kelsi was great! Super helpful and outstanding service. Will definitely have my business again!
Kelsi helped us out. Got what we wanted. She was very helpful and sweet. Thanks a lot.
Had an awesome experience. Kelsie helped me and my wife find a new sectional. She was very helpful and knowledgable of all her products. Very good experience over all.
I have been pleased with the service and purchases I have made so far.
when me and my boyfriend walked i’m we got greeted right away by a lovely lady named Janet. we told her what we were looking for and she should us what we asked. she helped us with any questions
Amazing process. Brandi was prompt and very easy to work with. Delivery gentleman were on time, personable, and polite. Very thorough and best delivery. Great operation.
Above and beyond customer service
Went to Ashley, the ratings were great. No hassle or hovering as we walked in the door. Just a big smile and friendly greeting. Brandy steered us to the area we wanted. Gave us options, choices. Told us about the sectional. Answered all my questions. So kind and knowledgeable. We were in, we were out, furniture will be delivered in a couple weeks. The prices were great. I had already checked on different stores. I will be purchasing anything else I need from Ashley. I don't like speeding a whole day with hassles.
Recently went to Ashley Homestore in Bellefontaine looking for bedding. Our salesperson Amber was very helpful and attentive to our needs.
Had a great time with Kelsi. She was very informative and fun to be around.
Kelsi was amazing,funny and very understanding. her energy was amazing as well. She got us exactly what we wanted. I Would definitely recommend her!
Kelsi was very nice and she helped my wife a lot she was looking for 4 weeks on line i said let’s just go look and Kelsi helped her so much with the colors and other things it saved me alot of stress thank you very much Kelsi we will probably be back to see her
Nice store with lots of options, some good deals, and plenty of inspo! Janet was super helpful and stayed late to help me with my purchase.
I was really pleased with Janet, I enjoyed her personality and she really knew her job. Very informative and very sweet to work with. Thanks Janet !
Janet was so informative, mild mannered and helpful. We loved doing business with her. Thank you Janet!!
When we walked into Ashley Furniture we were greeted by Amber. We told Amber what we was looking for and she showed us around. Amber was very polite and helpful.
We walked in to see what sales they had and ended up purchasing a sectional. Amber did a great job of explaining everything to us and it was such an easy purchase from start to finish.
Kelsi is awesome took our money with a smile on her face!!! Very knowledgeable and is a sweetheart we will be a return customer!
Kelsi is great! Very knowledgeable and super friendly.
Kelsi she was very helpful respectful
My husband and I were hoping to find a decent price on some living room furniture and we found exactly what we needed…honestly better than what we were hoping for! Janet was amazing and really answered all our questions and helped us find such great deals!!
Kelsie was FANTASTIC to my husband and I. We typically like to shop on our own but her friendliness made the whole experience. She was very personable and kind! We had a very small budget and she reassured us on financing. Got approved for more than we asked and she set us up good. Gave us everything we needed and really talked us through everything. She was amazing to us!!! Best shopping experience yet!
Great experience today, Kelsi was our sales rep and she nailed it perfectly today. We needed a sofa and less then 30 min she found us exactly what we needed and very quickly we were all cashed out and on our way!!! Great job Kelsi!! Very professional, courteous and extremely nice!!! Thanks, Tonia Ashley
Kelsi is amazing! So helpful and friendly
Janet is absolutely great to work with! She listens to you and doesn't push. We are grateful for all her help! Thanks Janet!!
Amber was awesome In knowing exactly what we needed for our mattress Thanks
Kelsi was a great help Brandy was very helpful on my second trip there
Amber was very friendly and knowledgeable. Enjoyed our experience.
Janet was very helpful
friendly.
Kelsi was very easy to talk to and showed me exactly what I was looking for. She gave me plenty of time to decide what I wanted and made the process simple. Highly recommend her!
Very good experience with our sales person, Janet. She was incredibly helpful and nice to work with.
Janet was very personal and over the top helpful. She listened to my personal story and made my wishlist come true
Kelsi was a very helpful and kind in our selection of couch and chair. I would highly recommend going in and asking for Kelsi, she will help you find exactly what you're looking for.
We went in looking for a mattress and Janet was super helpful! She spent time explaining and looking at multiple options based on our preferences. We ended up leaving with new living room furniture and a mattress! Super easy and stress free experience 😊
Brandy was very informative and helpful! Thank you for staying a bit late to finish up!
Kelsi has been very helpful in helping us select our furniture. Plus she is a hoot!
Great! Friendly and helpful staff.
Kelsi was Very friendly and set us up with the right recliners knew exactly what we wanted very happy with her service 🥰🥰
Great selection, prices, and service. Brandy’s product knowledge closed the deal. Check it out.
Amber was awesome
I had a great experience at Ashley Janet helped me find exactly what I wanted within my budget!
Brandy did an amazing job. Will work with her again!!
Great deals. Kelsey was fabulous to work with and made everything effortless. Can’t wait to get my new furniture.
Kelsi was super helpful, very kind and well spoken and explained everything very well!!
Kelsi had a great attitude when we came in and kept it throughout our whole experience, she definitely cheered me up. Kelsi was also very helpful.
Everyone was very kind and generous in helping with the financial part of things.
Brandy was very patient with George and I through several hours of searching for furniture for our new assisted living home. She was kind and pleasant to work with.
Amber was fantastic from first visit To when me and my wife came back in. She answered everything we asked. Will be back to see her. Great Job!! ( even when I face timed my wife)
Brandy was extremely helpful. She looked up items, worked with me to find exactly the right sofa and provide excellent communication. Will definitely send my friends her way!
My husband and I had a fantastic experience last night from start to finish while working with Kelsi and the rest of her Team. We walked in and were greeted energetically and with terrific information and then allowed to take our time to browse!! She made sure to check in with us regularly and was totally knowledgeable of her store, the options and processes. She assisted us with her suggestions and tastefully offered her opinions. Kelsi made our visit extremely pleasant and we are highly satisfied and are hopeful all of the furniture will be as nice as we think too!!! We will definitely buy from her again! Jack and Lisa Marshall- Marysville
Kelsi was very pleasant and helpful to work with!!!
Amber was wonderful and showed us many options. She was patient with all our questions (and my husbands sarcasm and jokes!). We will recommend Ashley Home Stores to our friends and family!
Brandy was wonderful! Very helpful and spent a lot of time answering our questions!
Kelsi was super sweet and helped me find the mattress I was looking for
Kelsi was very helpful and friendly. Made the buying expensive enjoyable.
I had a 2 very pleasant and low stress experiences at this location as I was scouting for and purchasing a new dining room table. Amber Seeley did an excellent job listening to exactly what I wanted and needed and showing me my options but did not pressure me at any time to make a decision or push a more expensive option on me. I will absolutely be returning for my next purchase.
Amber was so helpful and friendly!!!
I had a great experience with Brandy. She was very accommodating and helpful in assisting me with selecting lamps.
Was a pleasant experience .. was helped y Amber S .. she was very helpful ..
Amber did an excellent job from start to finish...very pleased with her service.
Kelsi was extremely kind and helpful in my search for a new mattress. Appreciated the help and supprt!
Such a great experience! Thank you Amber for all your help! You were great!
Janet was great friendly and very helpful
Janet was Awsome! Everything seems to be perfect. Thank you all so much😊
We had excellent service when we went to ashley furniture to purchase a sectional our sales person brandy was very nice and professional!
Great sales experience. Helpful not pushy.
Lies all lies my wife and I went here ordered a set was told it would be here 4 days later that turned into a week. Canceled the sell and went home ordered same thing online from Ashley had it in 3 days and $800.00 cheaper. Never again
Met at door, staff very knowledgeable and very impressed of how veterans are treated
Great buying experience. Brandy was very knowledgeable about the bed set we were looking at.
Janet was very helpful and knowledgeable about the product I was looking for. She was friendly and did not pressure me into something different. Very enjoyable experience!
Janet was very nice , friendly and knowledgeable. Would recommend her.
Amber was so informative and very cheerful! I was able to get exactly what I wanted and was in and out in no time! I didn't feel pressed or pushed into buying more than I needed. Thank you so much!
Enjoyed shopping at Bellefontaine Ashley’s
Amber S was the sales woman and she did an incredible job and was very upfront stellar job.
The best sales lady I’ve ever dealt with by all means ! In an out a with a great bed an love seat !
Excellent service and very helpful and answered all of our questions thanks Janet!
Kelsey was very nice to work with. She showed us furniture after we explained what we wanted. Thank you Kelsey for a very pleasant shopping experience.
Amber showed me exactly what I was looking for right away, and the in-store price came out to be lower than I could find anywhere.
Janet was so helpful in explaining the savings on our new sectional we picked out that we decided to buy today even though that wasn't what we had planned!
Kelsi was amazing
A really great experience shopping for a new mattress. Janet was extremely knowledgeable and guided us along the way. Made our decision much easier than we thought! I would highly recommend heading here if you need anything! This is our second mattress from Ashley and we also just bought a sectional a few months back. Very seamless interaction and delivery is the same. You’re doing yourself a disservice if you don’t check them out and ask for Janet!
Amber S. was very attentive to what we wanted and helped us find the perfect furniture for our new house. We highly recommend her!
I was very pleased with how personable and professional Janet was while helping me pick out a lift chair and a new mattress. She wasn’t pushy at all and was really knowledgeable about all the different mattresses they had in stock. I will ask for her the next time I come in for a purchase!
Amber was a awesome help in fitting our home with the furniture we need. We loved the patience and understanding you guys provided us while dealing with our situation and would highly recommend you guys to anyone looking for furniture. Thanks again.
Janet was so sweet and extremely helpful. She was patient while my Kids were looking at beds. Thank you Ashley furniture for always being my go to store ❤
Amber Seely was our sales professional. She did an excellent job finding exactly what we were looking for. 2 recliners, a veteran's coin, and surprise shopper. What a great experience. We will definitely recommend Amber and this store to our families and friends.
Amber S. is amazing!!!! She helped us today and she made things so simple and easy. She is very knowledgeable of the selection and colors of all furniture. She was so easy to talk to and understood what we were looking for. We got some ideas after speaking to her originally and came back 2 weeks later and made sure we purchased with her! She is so sweet and kind, if you need furniture and don’t want to get the run around she is the best sales lady to talk too!
Janet was very helpful with finding the perfect couch for my boyfriend and I. She offered multiple choices that would go well with the flooring and walls and have good advice on what would best fit our lifestyle and what he would want in the couch
Thank you Janet for helping me find the right couch for my house!
Very helpful and knowledgeable
Me and my husband just bought a couch set today at ashleys in bellefountaine and the customer service was one of the best I've had. Brandy was so nice and helpful through the whole process and answered any questions we had. Will be back again!
We would recommend Ashley furniture to our friends and family. Janet Schwartz was amazing to work with.
Amber Seeley was very professional at what she does
Awesome service. Sales lady was outstanding.
Was a very positive experience. Janet was extremely knowledgeable of the adjustable bedframes, I didn't know there was so many. She took the time to explain what I didn't know.
Kelsi was great! Helped with our idea and was super nice
Amber was very open and friendly and she knew what she was doing! I think we made a knew friend at Ashley Furniture today.
Amber was great to work with. I appreciate the time she took with us.
Kelsi plistened to my must haves and concerns and quickly guided me to several options to fit my needs. She explained everything thoroughly and made the process quick and easy!
Wonderful service and found just what I was looking for. Couldn't be happier!
Amber S was our salesperson and she was very knowledgeable and personable. She made our purchase a breeze.
It was a nice experience working with Kelsi. She was very helpful and helped us find exactly what we were looking for.
Very helpful with explaining what was available. Nice to work with.
Kelsie was most helpful in answering all our questions and was so friendly. Happy with our purchase.
Kelsi was a joy to work with, she anticipated our needs and found us the perfect chair for my brother-in-law.
Amber has very good customer service. Listened to our wants and needs!! Sold us a couch .. very happy .. not pushy
Thank you Janet! Your kindness was appreciated. You took the time to help me find everything I needed. You found discounts for me, yay! And were knowledgeable towards my questions.
Very Friendly and patient. Brandy S. Was very knowledgeable.
Was a great experience, wasn't pressured into anything extra. The sales lady was great to work with.
Loved our experience! She was very bubbly and made great conversation. Very helpful in our selection process and was able to help out of pricing by finding us the same couch but a cheaper option
Kelsi was wonderful. It's nice doing business with some one so friendly and personable. Thank you Kelsi for all your help.
Great! Our sales person made sure we were happy with our choice.
Amber was very nice lady, business was wonderful. She deserves a raise! Great personality
Great service from Janet, she helped me find the perfect furniture pieces that worked for me . Thanks!
Excellent selection and service tonight! Kelsi was superb help and very informative! Excited about our new furniture.
Perfect experience, Kelsi
Kelsi found us a couch that we liked extremely fast, all the employees were very kind and funny thank you
The staff took the time to find exactly what I wanted. Absolutely excellent service. I am a very happy customer.
We've always had great customer service but today Brandy brought her A game helping us. We can't wait to get our new furniture.
Brandy was friendly and helpful! Other staff were personable and fun! Great experience picking out what we wanted. Very accommodating with plenty of options.
Customer service was very good
Great selection of furniture. Janet was very helpful and friendly! She listened to what my son was looking for in a sofa and helped him find exactly what he wanted.
My experience today was fantastic. The employees worked together the ensure I had exactly what I needed. I highly recommend the Bellefontaine store!
Did a fantastic job!! Was very quick to understand space I was purchasing for and und understand my design tastes
Got there right when doors opened and was greeted right away. I think Janet was the one who helped me. I knew exactly what I was looking for and she took care of me in a very timely and courteous manner. I was very pleased.
KELSI IS JUST WONDERFUL. SHE deserves A RAISE'
Great place great salesman David they price matched our bed frame base highly recommended them high quality for sure today you get what you pay for very please with our purchase today The Walter’s
Want a excellent shopping experience! I was helped by Kelsi, who helped me get exactly what I was looking for. Thank you!
Great customer service.
Great service! Kelsey knows her stuff!
Brandy was our sales professional. She was outstanding. Very knowledgeable about the furniture we wanted. Very helpful in helping us narrow down our choices. We purchased exactly what we wanted . We will be ever so grateful for the help and recognition of our veteran.
Very satisfied with the entire experience,will certainly shop there again.
The sales lady, Janet, was very helpful, knowledgeable, and patient with me
Our experience with Brandy was excellent. She was knowledgeable, took the time to walk the showroom to find chairs with the features we wanted. Very respectful and went out of her way to make sure we were getting the best value.
Kelsi is an amazing sales rep. She answered all our questions and was very professional and knowledgeable. Great experience!!
Kelsi helped me find all that I wanted. I got a whole living room set and she walked me through that store and gave me a gamut to choose from until I found the right items that were me. Her personality and personalized shopping options will have me coming back for more here. Thanks Kelsi.
I had an excellent time and found my overall experience at Ashley’s Furniture very pleasant! The associate that helped me with my purchase (Amber) was very patient with me and made sure that I was well taken care of!
Just left Ashley's Furniture, as soon as we pulled up, Janet was waiting for us and gave us amazing customer service. She looked up the items we were looking for, measured it for us and even looked up the certain color we wanted. Will definitely be a returning. Thanks Janet!!
Janet was very friendly and helpful in our choice of new recliners !!!
When you walk in ASK FOR KELSI!!!! She is so sweet and very very knowledgeable on everything we were looking for. She got us set up with my DREAM desk, a loveseat, AND storage ottoman to outfit our home office. I CANNOT wait to have it in our home and she was absolutely INCREDIBLE to work with!! Can't say enough good things about her- thank you so much Kelsi for all of your help!!!
Janet was great tonight! Very helpful! We looked at multiple pieces, made decisions and switched and she was very patient and helpful! Checkout was quick and easy!
Amber was fantastic with us! She was very nice and understanding. Gave us her knowledge and what she wasn't sure about she found the answers for. Not pushy in any way and very down to earth! We will definitely keep her in mind for our next furniture purchase!
Janet was great! Thank you!
Amber did a fantastic job helping find what I needed while respecting my budget and preferences. She showed me alternative options but wasn't pushy at all. Great experience!
Worked with Kelsi who was super friendly and helpful…she was very informative!! Highly recommend!
Kelsi provided exceptional customer care as we furnished our home. Highly recommend!
Kelsie was very helpful by answering all our questions. She was quite professional and a sweetheart to work with. Made our shopping experience fun.
I stopped by the Ashley Furniture store in Bellefontaine OH to look at a new couch and loveseat. Janet was my sales person and she was amazing. She was very knowledgeable and helpful in my quest. She had the answers I needed to all my questions. Thank you Janet for such a pleasant and positive experience!
Kelsi was amazing! Super personable and very knowledgeable.
Janet was awesome, and extremely professional. We went in her store today because our daughters bed had gotten broken during our move and we needed something. She showed us servers options and understood we were on a budget. We ended up finding a clearance item and left the store with it! She answered all of our questions and was patient with us! Thank you Janet!
Janet was very helpful. I had specific needs regarding measurements for the room and we were able to find the right sectional.
Great pieces and outstanding service…Thank you Sandy!
The best experience yet! Very friendly, helpful and patient with us. Can't wait to go back.
Janet was amazing. She listened and made best suggestion and even matched online pricing. She’s a keeper. Excellent service!! ❤️❤️
Wonderful service!!! Thank you Kelsi Found exactly what I was looking for a service was excellent
The salesman was great however he ordered all the wrong parts for the bed that we purchased. This meant that the poor delivery men had to come out four times to bring the proper parts and assemble it correctly. I tried call the manager three times to ask if he could assist in making sure the right parts were on the truck but he never called me back. After all of that the bed broke three months into owning it with one of the support beams cracking in half. I wanted to like this place but after this whole experience I can't recommend them until they get their quality and parts management issues fixed.
Janet was wonderful to work with!
very nice and clean show room!! Janet there is awesome! She was quick to answer all of my questions that ranged all across-the-board! I am excited and can’t wait for my order to come in!! Thanks a lot!
Great selection and service! Found everything I wanted and needed! Kelsi was no nice and helpful!!
Fast, friendly and knowledgeable sales staff. 3rd time purchasing at Bellefontaine store.
I cannot wait for our new Ashley sectional to be delivered! Our new sectional is replacing couches (also from Ashley) that are 16 years old (used in 4 different houses over that time). Those couches still look great - we just needed something new. Excellent service from Brandy and the Bellefontaine store - even received advice on paint choices for the living room walls. ❤️ We’ll be back!
I recently bought a rug at Ashley- Bellefontaine, Ohio. The sales associate, Brandy, was very helpful. I found the rug I wanted on the computer display, unfortunately it was not in house. I wanted to make sure the pile height would work for me. She guided me to rugs with similar thickness so I could test them out. I thought that was a creative way to assure me. I can't wait to pick up my purchase
Worked with Courtney and Haley to purchase out Matress
Janet was very helpful. She took time to interact with us. Explained different opinions, warranty, time of arrival, availability. Very professional, nice and courtesy. Took time to explain all options. Bathrooms and store very clean. Over all Great experience. Forrest and Kim
Don't expect your furniture anytime soon, and don't expect communication from them. Your furniture will not be here in 2-4 weeks, and they will deny they told you that
My husband and I went to purchase a couch set today and the customer service was phenomenal! The moment we arrived Janet came out to help us. She asked what we were looking for and kept our needs and wants in mind. She didn’t try to sell us something we weren’t interested in and made sure to give us time to look around without hovering like some places we’ve been to. She answered all our questions and even engaged with our 3 year old when he asked questions. It was a wonderful experience all around. Easy, to the point, and stress free. Thank you so much Janet! We’ll definitely be going back for any furniture needs we may have in the future!
Got an amazing deal on our furniture and the woman who helped us, Janet, was very helpful.
Kelsie was great with my husband and I :)
Brandy was very helpful and very informative. She answered all our questions and wasn’t pushy. If we ever needed to make a another bigger furniture purchase I would definitely go back and see brandy.
Janet at the Bellefontaine store was professional and answered all my questions making the purchase of my new dining room table a quick and easy process
Janet helped me out and it was a great experience. I was in and out and got the exact couch I wanted.
Brandy was very helpful and efficiently made the sale. Thank you!
Amber was the sales person, she was new, but very thorough, if there was anything she couldn't answer, she went to the manager to find out. We were very pleased with the service.
Great experience working with Haley!
Great Customer Service! Kelsi was very helpful in helping us find what we wanted and helping us find a good deal!
Very helpful and friendly people who helped me find what I was looking for right away. I will definitely be back!
We had a great experience with Brandy at the Bellefontaine store. She was very friendly and super helpful! Thank you for making our trip a pleasant one!
Much better selection and pricing than other furniture stores in town. Our sales person was Haley and she was great. Very helpful and got us out the door with delivery scheduled for our new couch quickly. I’ll definitely shop there again!
I got exactly what I was looking for when I visited. The salesperson was pleasant and very helpful. I would shop there again.
Kelsey was so nice and wasn’t pushy and helps us pick out the best choice for a bed with all honestly and even gave us a a refreshment 10/10 would recommend her!!!:)
Great products and salesman was very helpful and cordial!!! Would definitely recommend to family and friends.
Janet was very friendly and knowledgeable
Friendly people with great service.
Great attention and a big selection, Janet was really helpful during this whole process I would definitely recommend this place
I was so impressed with the salesman that I had which actually was a sales woman Janet Schwartz She was so polite so caring and very helpful she made my buying experience very easy at the point in time I use Ashley again for furniture I will definitely go to her she will be my go to sales woman
Hailey went above and beyond for us. She has the patience of a saint.
I had Kelsi as my helper today, she was extremely helpful and has an amazing attitude. i would highly recommend her to anyone that comes here!
I stopped at tent sale. Haley was very patient and caring about my needs.
Wonderful experience working with Janet at the Bellefontaine Ashley's. We had to make a couple trips due to personal reasons and Janet was amazing, remembering all the details we had discussed in previous visits and made the overall experience fun and stress free. Love our new sectional and will definitely be returning for future purchases and recommending to others!
Janet is very knowledgeable about the furniture and the needs of the elderly that I was buying for Thanks Janet
Janet provided excellent customer service! Love our furniture purchases.
Kelsi was so much help. We had so much fun picking out our new living room furniture. If you visit the Ashley Furniture in Bellefontaine make sure you ask for Kelsi.
Very friendly and knowledgeable. I will definitely buy from you again. Thanks so much.
Amber was exceptional, very knowledgeable, and worked very hard to meet our wishes and needs
My husband and I went to Ashley Furniture in Bellefontaine, Ohio to look for a new mattress and foundation. Was greeted and helped by Janet. She was very thorough in explaining all the different types of mattresses and had us to try numerous ones. We finally decided which one we wanted (after being there approx 2 hours). Should be delivered in 2-3 weeks. Janet was very informative and very pleasant to work with.
Haley was wonderful to work with. Very knowledgeable and professional.
Kelsie was very helpful, but not overbearing. Made choosing the correct furniture easier by showing us only what we would be interested in
Kelsi is awesome to work with. Kelsi is very Knowledgeable With what she does.
Very professional and quick service. Very happy customer.
Kelsi was the best. She walked around with me through the whole store and helped me pick everything out. She was very friendly and always had a smile on her face and she even helped with all the paper work at the end. She help carry stuff out to my car. She is a keeper.
Kelsi was amazing! She spent several hours with us and we are so very happy with our purchase! She is a great asset to your company!
Janet, the sales person, was super nice and very helpful. Thank you for a great experience at Ashley Homestore.
Our sales rep David was awesome he took the time to find out what we needed and showed us a lot of options. We will be back for sure. Excellent customer service
Kelsi is amazing!! She got me my dream bed frame so fast helped out so much will definitely be coming back to work with her again soon. THE BESTTT WORKER!!!!! Thank you so much kelsi ❤️
Kelsi was the best sales person got us into our dream bed frame couldn’t ask for a better worker. I Weill come see her everytime I need some new furniture!!!
Very nice and helpful I want to thank her for all the time spent with helping
Janet was so pleasant to work with! She was knowledgeable and helpful, but didn’t hover and let my husband and myself browse till we had questions. Purchasing process was quick and easy. I would definitely buy from this store again. Can’t wait for my furniture to come in!
Kelsi was great she had a great attitude and personality. She was not pushy she let us take our time and come to her when we were ready. She stayed past her quitting time to get us exactly what we wanted. Great customer service. Highly recommend Kelsi for any furniture needs.
Purchased a recliner, dining room table with chairs. Janet was our sales representative, she was professional, helpful, and had great product knowledge! Will definitely refer her to friends and family!!
Amazing service!! Kelsi is flawless! She answered all questions with no hesitation and was very personable and made sure that we purchased the couch that we wanted! Thank you Kelsi!!!
Kelsi greeted me as soon as I entered the store and made me comfortable and informed me of my options! I purchased a Purple Premier 4 and can't wait to go to sleep tonight! Be sure when you stop by the Ashley Store in Bellefontaine that you ask for Kelsi at the door! I wouldn't want anyone else helping me figure out the best options for my furniture needs.
Kelsi was amazing and didn’t try to sell us something we didn’t want. She took her time and explained everything to us , And we will most definitely be using her again one of the nicest sales reps we have ever worked with
Kelsi did an amazing job finding us the right mattress! We will definitely be back to work with Kelsi again!!
Janet was great and we found the perfect furniture!
Kelsi is fabulous Great to work with Makes purchase so easy and fun Spending money has never been so easy
Joan was professional.
Kelsi was the best. She made furniture shopping fun. She's very knowledgeable and works hard for her customers. Definitely will shop with her again.
Kelsi was wonderful!!! So helpful and was so much help!! Will only use her from now on .if you go to Ashley in Bellefontaine ask for her at the door! You will not be disappointed 💜
Kelsi is great and has good taste. Will help you coordinate different pieces and very customer oriented!
Excellent service! Marcus was very helpful and knowledgeable!
Janet was such a big help in choosing my dining room table. I have no design skills and she gave me many suggestions. I will certainly ask for her again when I make my next purchase!! Thank you Janet!
Janet at Ashley Furniture was incredibly nice and super helpful in getting my husband and I pur first Purple mattress and she honored the sale prices on line. Would highly recommend!
Found what I needed from help from the friendly staff.
Janet was great! We walked in already knowing what we wanted. She took us right to it, discussed different options, sizes, etc. she was very informative and helpful.
Haley was very knowledgeable and helpful would highly recommend her
Janet was amazing to work with and made sure to expedite our order for the holidays! We are so happy with our purchase! Way to go!!!
Haley was great to work with and showed us some sale items in the back!!!
Kelsi Moore was absolutely fantastic to work with and helped me pick out the perfect lift recliner for our needs. I highly recommend Ashley Furniture. Thank you so much for your help, Kelsi! Just worked with Kelsi again today and purchased another lift recliner for family. She is the absolute best!
Janet was very welcoming; informed me where different items were in store, allowed me plenty of wandering around time, to just look, answered all my questions in a very friendly manner. She made me feel welcome whether I bought anything or not!
Kelsi was awesome! Very friendly and knowledgeable!
Very nice and welcoming and really made the time to show me all options
Miss Janet was very helpful in helping me pick a pillow. She described common sleep problems people experience and things which normally disappoint people with their pillow. I will specifically ask for her next time I visit this store.
Great service. VERY KNOWLEDGEABLE . NICE LADY
Very friendly & helpful. I would highly recommend coming here.
Very good service, Haley was very prompt, understanding, and didn't pressure anything, she is a very polite salesperson would recommend to anyone.
Shopped, placed order and got financing with quick efficiency service
Janet took her time in finding the perfect new mattress for my 84 year old mom with some health and back issues. She was very knowledgeable and shared the benefits of each type and helped mom stay within her budget as she is on a fixed income.
We went in looking for our next bedroom suite. Janet was FABULOUS!! She was patient, very knowledgeable about their furniture, making sure to point out ALL of the details and quality of the different styles. We are very satisfied with our experience. Thank you Janet
Dave was very knowledgeable and helpful with our furniture shopping. We are excitedly waiting for our loveseats and recliner to arrive.
Ashley is a great place! They help with all your questions. I tend to overcomplicate things so I get exactly what I want and the store associates never complained and helped me through the entire process! Thanks David and Michael!
Bought the same exact furniture at 1/3rd the price at another location. Must be a franchise store, the Polaris Ohio store is way cheaper on everything this one sells. Sales person was nice but extremely pushy to "buy now" glad I shopped around. No wonder Indeed.com has new listings for Sales people at this location constantly.
Kelsi is always friendly and knowledgeable every time we come to Ashley’s to make a purchase. And we are always happy with our purchases.
The two gentlemen that delivered our leather sectional on 5-5-22 were exceptional. They called ahead of time and informed us they would be arriving within ten minutes. They were both professional and courteous. They had the sectional together within approx. 15 minutes. They are a true asset to your company.
Great Experience. I wasn’t sure exactly what I was looking for and Kelsi was so very helpful. She has such a pleasant positive personality, she helped make my decision making fun. Thank you,
The staff (Janet Schwartz) was very kind and helpful, wasn't pushy and didn't try to upsell me, just the opposite, she was patient with my indecisiveness listened to what i wanted and in the end I walked out with everything I wanted at an excellent price! Definitely worth checking them out. Ask for Janet Schwartz if you want a no pressure shopping experience.
Ashley Furniture is very reliable and have a great staff. They are very accommodating to veterans.
Brandi is awesome! Actually the sales staff in the Bellefontaine store are great to work with!!!
We order a bedroom set and a mattresS. Was told we wouldnt need a box spring. So first they ordered the wrong dressers,then when the 3,000$ mattress came it was too short !!! Was a king size mattress ,but measured 76 long, was suppose to be 80. Too short for our bed and sheets ! Plus we did need a box spring for the bed ! They ordered us a new mattress and 2 months later and prob 8 phone calls with only 1 call back we are getting our mattress but apparently still not a box spring. I wouldn't be so upset,mistakes happen, but when I call over 8 times and no one calls me back , that isn't OK!
Everyone was kind. Janet was amazing. She took her time with us and helped us look at all options we had. I am very pleased with the service and the furniture we had gotten today. Thank you!
Worked with Janet on selecting the perfect fit for a lounge chair for my mother. She took her time and explained all the different features and answered every question that we had. Very happy!
Was a great experience. Janet was very knowledgeable about the product. Showed us several options. And helped us to make a choice.
I went to Ashley furniture looking for a new bed. My son and grandson went with me. We had a good time looking and found a awesome bed frame and purple mattress 💜..... The people were friendly and we had a great time .
The employees at the Bellefontaine Ashley’s store are very welcoming and friendly. Janet was amazing and has so much knowledge of the products. She listens to what you are looking for and isn’t pushy like many others I have experienced. If you are looking for furniture or mattresses, I highly recommend Janet😊
Very helpful ..Janet thank you for pushing me around the store to find the right mattress.
Great service. Markus is the man!
Janet Schwartz was very knowledgeable and helpful. Gave us several options and ideas on different tables to use on our space. Thanks for all of your help!!
Very friendly and helpful Staff! Kelsi is a gem! Kept me regularly informed of shipment status!
If you need any furniture please see Markus. He's a great salesman and will help you find what your wants and needs are.
Kelsi was amazing and helped me out tremendously! I thank her for everything she did for me this morning.
I went in initially knowing 100% I was only looking at an item I had been curious about. After talking with representative Kelsi, I walked out with a new purchase and a greater ease in what I was buying, opposed to the reviewing I had been doing on my own online! Kelsi was super personable and knowledgeable! I’d definitely do business again!
Great place to shop had everything I needed in stock was waiting at the front door to help you was quick with the paperwork to have you on your way
Markus was very patient with us as we kept changing our minds on what we were wanting
Second review** Like I said previously, I would return. It was time for a new mattress and Janet greeted us at the door. She was fantastic. She was very knowledgeable about all the mattresses and walked us through all the technology built in to them. We went in to check out a mattress for $800 and walked out purchasing a purple bed. 😂 Janet was amazing so go ask for her and go buy a purple mattress. You will not regret it. 😁 Just moved to Bellefontaine and needed a couch. Found one we loved fairly quickly and David & Sandy had us wrapped up in no time. If everyone in Bellefontaine is as amazing as the employees here, we are going to love it. Great experience and will definitely return for anything we need! I would give 10 stars if possible!
We had a wonderful experience at Ashley in Bellefontaine. We were taken care of the minute we walked into the store. Our consultant, Janet, showed us options based on our preferences. She was so helpful.
Sales associates were very helpful and friendly - thank you, Haley!
Staff is always super friendly, and helpful. Have had supply issues getting some tables in, but they have always kept me up to date and made some exceptions for changes in our order to try and get us our tables sooner. 10/10 would recommend this store and staff!
Janet at the Bellefontaine, Ohio store was great! She was very nice, helpful and sincere. We will continue to get our home furnishings from this store.
Our sales rep she was great to work with outstanding we will continue to buy our household furnishing with Ashley furniture Thank you 🙂
Markus is a great salesman, kind, knowledgeable over all great! He found the perfect fitting chair for me!
Kelsi was amazing & super nice. Definitely made me feel comfortable with what I was purchasing & I will be shopping again, thanks to her! Awesome staff
Haley was very helpful and answered every question i had and gave me helpful opinions!
Janet was wonderful helping to pick a mattress for my mother with Parkinson's. Highly recommend Janet!!!
Janet greeted us with a Pleasent smile … she was very knowledgeable of the different sofas we were looking at … from the fabric to the way it should fit you … She wasn’t pushy by no means … just simply helpful … I didn’t expect to decide on the say day , but she made it pretty simple … thank you Janet 😊
Working with Marcus was amazing he was very patient and knowledgeable got a real sense of what I wanted and should be multiple pieces that fit into what I was looking for. I would recommend Ashley Home store and sales rep Marcus to anyone
I wish to thank Janet at the Bellefontaine store for all of her help in my selection of two new recliners for my home. They will arrive tomorrow and I am excited to see them in my home.
Haley was super helpful and nice.
My wife and I spend 7k on a bed we can’t even sleep in, it’s not what we ordered we tried contacting someone’ about swapping our mattress and got told we can’t because it was already delivered. So we’re stuck and I may suggest you try shopping somewhere you can have a tryout period for your mattress. Unless you absolutely know exactly what you want.
Had a great experience at Ashley HomeStore in Bellefontaine today. Everyone was super friendly, helpful and knowledgeable! My salesman Markus Brugler was awesome even going as far as moving furniture groups around to be sure that I liked what I had picked out. I would rate him a 10/10 and recommend you ask for him if you are shopping for furniture!
In the market for new livingroom furniture. Stopped at Ashley and found a set that fits our 1916 farmhouse. The style was available for the couch in a reasonable turn time and the chair we picked will be available in roughly 16weeks. Given the shipping delays, again not a terrible time to wait for new furniture. Janet, was helpful when we finally narrowed down what we were looking for.
Kelsi is awesome!
Love my new furniture! Would not have bought anything if it wasn't for Kelsi!! She was so friendly and helped me pick out what I really wanted!
Janet was very knowledgeable and helpful to us in our search for a new couch. Very pleasant experience. Thank you.
My husband and I stopped in the Bellefontaine Ashley home-store just to look, Kelsi was the determining factor in our purchase Kelsi was very helpful and knowledgeable! Thank you for your excellent customer service!
Janet did an excellent job of helping us find a couch we both loved. Very patient with us also as we both are indecisive at times.
Kelsi was very helpful and pleasant in helping me find my dining room table and chairs.
Kelsi was great to work with and provided me with an awesome deal! Thank you for your hard work!
The lady that helped us out was so helpful and amazing and so nice definitely recommend them!
Janet was amazing and very patient with my rambunctious kiddos while we were picking out our mattress and she was very knowledgeable about the mattresses. Answered all our questions.
My sales rep Keily was wonderful, very helpful, not pushy and showed me exactly what I was looking for. Every time I have shopped at Ashley I have been very happy.
We just purchased a loveseat from the Bellefontaine location. Our salesperson was Janet. She was very helpful, answered all of our questions, gave us a good selection of choices and space to discuss them before we came to our final selection. All the employees we had contact with were very friendly. We would definitely purchase from here again.
Spent time trying a new mattress! Janet was very helpful and very knowledgeable, she walked me through the many choices. I found a perfect fit for me. Thanks Janet, I will recommend you to others!
Janet was very helpful. Was great to work with. Got just what I wanted!
Ashley M. was incredibly helpful when we went in to look for a recliner! She anticipated our questions and made the trip easy. We were in and out in 30 minutes with a new recliner. Thanks a bunch!
Kelsi was great and very attentive to what we wanted and needed. We got a great deal and great furniture.
Kassi was amazing very helpful and took her time to make sure we got what we wanted. Will go back and see her when we purchase more furniture
Friendly customer Service. Staff Offered to show us around and answered all our questions. We bought 2 couches from Brooke a few weeks ago. I knew what I wanted and she made ordering easy. Cassie helped us with shopping for a bed last night. After "sleeping on it" (we made a decision), I placed an order with Janet today! Definitely will be ordering a few more things in the Spring.
Janet has been such a great person to work with. She has promised to follow up with us after our purchase to keep us informed and she has.
Great experience with Courtney and the store mgr. .sorry forgot her name .. we found a sectional that's perfect for us and great deal on the 0% financing . Only reason we didnt give them 5 stars is the fact as of how we are waiting at least 4 weeks for it to come in .Thank you COVID 🙄q
Kassi was absolutely fantastic I normally don't buy on the day I go look and I bought That day she was fantastic she deserves 6 stars not 5
I can’t say enough about my salesperson Kelsi. She is a fantastic salesperson she is very knowledgeable about everything I ask her about. She explained everything from each product to why I should buy the protection plan also about the delivery process. This young lady will get all my business and any person looking for furniture they will get her business card. Thank you so much Kelsi
Wonderful customer service. Very easy to talk to and go out of their way to help you as much as they can. They also offer beer to people of age.
Kelsi was super sweet and very helpful while we were purchasing our new mattress. She gave a good balance of personal preference and opinion as well as factual information. She made the process very painless and we never felt rushed or pushed. We really appreciate her and the help she gave us!
Kassi at the Bellefontaine Ashley store was so helpful and knowledgeable about the furniture we were interested in. She got us the best price available and explained all the extra options we had. Hopefully the wait and decor as well! Thanks Kassi!
Kassi was amazing. She helped my girlfriend pick out a couch I had to buy. Had a great time looking at furniture at this location.
We walked in to the store and Kelsi instantly welcomed us. She asked what we were looking for and we told her we were looking for a new truck! Yes, I said truck. She fed right into it so I knew I was going to like her. Kelci showed us where the sofa and love seats were and described the products and the benefits and features of each product. She shared her personal preferences and interacted with us the entire trip. Kelsi was wonderful and not pushy. Made our shopping experience very fun, enjoyable, easy and stress free! I would definitely shop here again! Thanks Kelsi, great customer service!
Kelsi did an excellent job from when we walked in the store to when we left. She was very friendly and helped me find a very affordable and attractive area rug.
When my family and I were not able to make it into the store, Janet was very helpful to assist us in placing an online order! She was very helpful and explained everything in a way that was easy to understand.
Found exactly what I wanted great price and nice sales lady!
Janet at the Bellefontaine office is the person who took care of my mother and I. She was very personable and very helpful with what we were looking for. She explained everything in depth to my mother and knew what she was talking about. She understood how important to us in what we were searching for and after dealing with her for two days, I believe that if we were in need for anything else, she would definitely be who I'd ask for. Thank you for all your help Janet. Terri Davis Patty Messner
We came to Ashley's looking for the perfect bed. As we was looking a sales woman named Janet ask if she could help. She was absolutely amazing and helped us find the bed we have been looking for. We appreciate her time she took to show us everything and how detailed she was. Anyone looking for a bed come to Ashley's and see Janet.
Janet was very helpful in helping us select our new love seat.
Kelsi was great to work with and very helpful and knowledgeable.
Janet was amazing at helping us purchase our new sectional! She was super nice and was able to answer all of our questions!
Kelsi is absolutely amazing! She is down to earth and personable. She worked with our budget and got everything done quickly!
cool place and chill workers
Awesome experience!!!! Top notch service!!!!
Janet was very helpful and detail oriented during my visit. She made sure to check each item I purchased to make sure the order was correct.
Best experience I've had here! Was also the fastest in and out! With wonderful service from Kelsi, she was wonderful!
Kelsi at Ashley in Belletontaine was amazing, kind and patient! She goes above and beyond to make sure we are happy! Plus she gave me beer while I shopped! When you stop by Ashley in Belefontaine Ask for Kelsi Moore! She won't disappoint!!!
I want to tell you if you want help picking out furniture make a appointment with Janet. She is very knowledgeable and will take all the time you need to find the right furniture for you. Saved me a lot of money and their staff are all nice they made sure I will get a gift card to use. Love this place and the staff. Once again thank you Janet for taking the time to answer all my questions and letting me try the two out multiple times. Sorry I kept you late.
Janet was very helpful and informative about options for buying a new pillow. She double checked her inventory multiple times to see if an out of stock item might be somewhere in the building. Thanks for a great experience and the quick service.
Super easy process, prices comparable to other stores and kelsie was super easy to work with and Helpful with info on the products. Thanks again!!
Janet was very helpful and patient.
Kassi was very nice and informative. Made buying a couch a breeze. I would definitely recommend going to this location and asking for Kassi!
Great prices! Kassi was very helpful and knowledgeable about the products.
We absolutely loved our experience we had with Janet. 100% would recommend her and Ashley Furniture. We will continue to drive out of our way for the excellent customer service that we received.
The Ashley Store in Bellefontaine, Ohio is amazing to say the least. The staff were very attentive, friendly, and a pure joy to work with. My sales rep was Kelsi and she was assisted by Sandy. Two wonderful people. They provided me with all available discounts available. I walked out of there in tears! Amazing people! Amazing store! Thank you for your time and the great care you provided me! Additionally, thank you for the Veterans Coin given to my by their staff! I will treasure it! My granddaughter will be so excited when this actually gets delivered! Thank you So much and Merry Christmas!
Personal service with professional communication and courtesy. Great experience!
Janet and her associate worked tirelessly to meet our needs. Very friendly and knowledgeable.
Being a first time mom and bringing my almost 2 year old with me to look at beds was rough 😆 however, the girls there kept my baby entertained and I apologized 10 times for him being so overwhelming. I had Janet help me through the process of finding the right bed and explaining everything so clearly and making sure I was happy and content with my option. I was extremely satisfied with all their help and support. I'm extremely excited for our new king purple mattress 😍 thank you Ashley furniture ladies in bellefontaine!! You were all sweethearts!
Brooke was great!
Bought the recliner in very little time..was very pleased with the lady I dealt with!! Can you take a picture of the chair and text it to me. Thank you!
very helpful lady and nice to talk too. She knows her job .
Kassie was very knowledgable and helpful.The thing that stood out to us was the fact that she didn't push for a sale. We told her we were just out looking and Ashley was our first stop, we checked 3 other stores and decided to come back to Ashley. Again, Kassi helped us and we decided to make our purchase there with Kassi. I would recommend her to anyone looking to purchase furniture.
Great experience! Very nice sales associate who wasn't teying to push us on something we didnt want..left with a great couch! 10/10 would recommend!
Very helpful and worked to get us the best deal
Janet was wonderful….. Answering any questions we had …. Highly recommend her
Great customer service
My husband and I stopped by the Bellefontaine store to look for a new recliner. Janet was very helpful and took the time to explain the different options in the type of recliner we were looking for. She didn't make us feel pressured to buy and explained all the different payment options available to us. Mike the manager also made us feel very welcomed. I would recommend this store to anyone looking for quality furniture and tell them to ask for Janet.
Even through technical difficulties the staff was very helpful and cheerful! Excellent service
We walked in the store and was greeted by Janet Schwartz. I told her what I was looking for and she took us to several different living room options. She was very professional and showed us exactly what we were looking for.
Very helpful and not pushy at all which I love
Brook and her co-workers did a fantastic job! Thank you. Michelle and I left extremely satisfied.
Great customer service. Thanks!!!
They have a lot of inventory to look at the staff is very nice and I highly recommend that you ask for Janet when you get there she did a very good job for us
I just came into look & ended up buying living room & bedroom. It was close to closing time & Kelsi stayed late calling to check on availability and do the transaction. She was awesome to work with!!!
Had a great experience at Ashley Home Store in Bellefontaine!! Thanks for always helping us out!!
I had a very positive experience with Ashley's store in Bellefontaine yesterday. I was looking for very specific pieces and thanks to Janet Swartz, she made finding exactly what I wanted and getting it on order a smooth, quick and easy process. I will certainly shop there again.
Everyone was very friendly, knowledgeable and helpful. Like everyone else at this time they were short of help but they all worked as a team. Needed our furniture delivered quickly and they were happy to help. Good job everyone!
Janet was beyond friendly! She was very helpful!
Hello. I just wanted to take a moment to thank you Kassi S. Thank you so much for all your help and taking time to listen to me and understand exactly what my daughter wanted. I really appreciated your patience and is just the way you explained everything it's just fantastic no words can explain, I wish we had 10% people like you in this world life life would be easier for everyone.
Janet is an excellent sales person; very attentive and polite.
Janet was the BEST! She was super flexible with us. She was very knowledgeable about the furniture and showed multiple options!
Ashley HomeStore was wonderful and they had several of the furniture pieces we purchased in stock! We can't thank Kelsi enough for her kindness and help.
Friendly and helpful sales associates. They are always knowledgeable and courteous. They go above and beyond in helping you find the right fit for your family.
Was able to get a new couch and dining room table! It was in stock and we can pick it up anytime!! Super good discounts for Black Friday deals. Janet was great in finding out what’s in stock that meets our needs!
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Brook really helped us out to get what we wanted. She listened to what we needed. She made it easy to go through the process of getting us financed. Thanks a lot Brook!
Had a great experience at Ashley's in Bellefontaine. Our representative, Janet Schwartz took great care of us and answered any and all of our questions.
Kelsey was absolutely fabulous!!! Great experience!!!
Kassi was excellent!
Very knowledgeable sales staff!
Kassi did a great job with helping get us to the price we wanted to spend on our new living room furniture.
Kelsi was amazing she had the best energy and very personable
Brook was phenomenal; professional, helpful, and kind. She answered all of our questions and laid out all of our options. Definitely ask for her!
Janet was very kind and informative about the items I was shopping for. She took her time and answered all of my questions
Kelsi did a great job assisting us with our purchase today.
Kelsi was very helpful and pretty. She gave us a great deal.
The costumer service is super friendly. And kid friendly!!!! Really helped out when my two year old was acting crazy. Also they made sure we had everything we needed.
We just had a very pleasant experience at the Ashley Home Store in Bellefontaine. Janet Schwartz, our salesperson, was very knowledgeable & helpful & saved us a considerable amount of $ by offering an option we were not aware of. Thank you Janet for taking such good care of us today.
Brooke was so very professional & made our transaction quick & easy. She was very organized and had all the paperwork ready when we arrived. Explaining everything in detail. It’s so nice to have such a great experience.
Upon arrival at the store a gentleman welcomed us and asked what he could help us with. We were looking for matching recliners to go with our couch. We brought a couch cushion to show the color. He immediately told us which direction we needed to go in the store and that he would send a sales associate over. First impressions are key and Ms. Janet Schwartz was very knowledgeable as soon as she spoke. We told her what we were looking for and she showed us different options of fabrics and contrasting colors to our couch. Ms. Janet spoke about warranties and special offers the store had available. We never felt we were rushed at anytime in the show room. She took the time to answer our questions. Ms. Janet was very friendly and we decided to make the purchase of two very nice power recliners. I would recommend Ashley HomeStore to anyone looking to buy furniture and wanting a knowledgeable sales associate like Janet.
My fiancé and I were buying all new furniture for our new home and Kesli did such a wonderful job walking us through all of our best options! She was extremely nice and understanding of what our vision looked like! I wouldn’t have wanted anyone else helping us!
Great customer service! I dealt with Janet it was a pleasure. On time hassle free delivery I recommend shopping with them!
Kelsi did an amazing job. She was very nice and helpful. She treated my fiancé, son, and I with respect and kindness and helped us find everything we wanted for our home. I wouldn’t have wanted to have anyone else help find the furniture for our first home.
Kassi greeted me and directed me to the area where I could find the furniture I was looking for. She gave me time to look around on my own. She was immediately available to answer questions. Once I found what I wanted she completed my order without delay. This was a very positive, no pressure shopping experience. I would definitely go back to Ashley Furniture for future purchases.
Fantastic customer service. Staff goes out of their way to help you with your purchase. Kassi is a great sales person, highly recommend this location for all your furniture needs!!!
We had a wonderful experience while shopping for a new sofa and loveseat at Ashley Furniture. Kelsi was wonderful and found us exactly what we were looking for. She was very knowledgeable but was not pushy and gave us time to look around and discuss our purchase before committing to it. I will definitely recommend Ashley Furniture and Kelsi to my family and friends.
Janet Schwartz was great in assisting us with purchasing a new couch. She was very knowledgeable and helpful with the all packages and offers Ashley has to offer. Thank you Janet :)
My husband and I just purchased a living room set and a mattress set from the Ashley store in Bellefontaine and we had a wonderful experience! Janet was extremely helpful and very knowledgeable about mattresses! She patiently answered all of our questions and did not pressure us into making a decision. Additionally, she helped us figure out all of our financing options. I would highly recommend Janet to anyone looking to make a furniture purchase!
Janet Schwartz was incredibly knowledgeable and helpful! Thank you for such great service!
Very nice and not pushy. Got what I needed at a good price.
Great experience Kelsi was a great help she showed me what was my best options were and helped me without rushing. Thanks Kelsi
Kassi was very friendly and helpful! Very informative and she was able to get us set up really quickly with some amazing deals!
Kelsey was very nice , easy to talk to and answered all of our questions very informative and helped us pick out what we were exactly looking for so helpful.
We purchased furniture today from the Bellefontaine location. From the time we walked in until we left we had a great experience. The staff was very friendly and knowledgeable. Also, they thanked my husband who is in the military, so that made us like them even more! We worked with Kassi, she was great in helping us pick just the right pieces after we told her what we were looking for.
Brook was absolutely amazing to work with. So friendly and helpful. We will definitely be back!!
I worked with Janet in the Bellefontaine location. Very helpful and quick transaction with all options laid out. We are very excited for our new living room furniture to arrive.
I had a great experience at the store in belfontaine. Kelsi Was very helpful and Knowledgeable. I would not hesitate to shop there again.
Love going to Bellefontaine Ashley Home Furniture and have what seems like our own personal staff take care of us. Kelsey has always gone above and beyond to make our shopping experience a pleasurable experience. She makes constructive suggestions for pros and cons on making the right selection. She is our “Go To Girl” for all things for the home.
Wonderful customer service! Very patient with me coming in multiple times! Kelsi is great and the rest of the staff is very friendly and welcoming!
After shopping at multiple stores and having no luck, Janet Schwartz at the Bellefontaine Ashely HomeStore was able to help me find exactly what I needed within 15 minutes of being in the store! I could not be happier with my purchase, and the service I received.
Brook was very knowledgeable and courteous. Went to other furniture stores and was not happy with their customer service. Brook was showing us many options til we found what we wanted.
Sales person was very professional and helpful with showing us what we went to look at. Quality of the products looked exceptional and the warranty was very good. Ended up getting more than what we had planned to get. Highly recommend shopping at Ashley Furniture.
Kassi was great and very helpful! Will come back!
Today my husband and I had the pleasure of working with Kelsi Moore. She was very pleasant and helpful. She knew exactly what I wanted and took the extra time with my husband to find the right chair for him. Thanks Kelsi! Two thumbs up and five stars for sure.
Janet Schwartz was very friendly and informative. She helped me with my selection of my loveseat that I purchased. My only complaint is the timeline to receive it but, she explained why. This Covid has hurt a lot of businesses.
Love Ashley home store in Bellefontaine! The service is fantastic. The people are friendly and very knowledgeable. I would recommend them to everyone!
Kelsi was great to work with and very knowledgeable on her products! Looking forward to seeing what we picked out in our living room.
We had Janet Schwartz at the Bellefontaine store help us with our purchase. She very friendly and helpful.
Very helpful. The sales rep. Janet was very helpful and took her time explaining things to help my Mom pick the right couch.
Great experience and quality furniture
Kelsi was so incredibly helpful! She helped me find and order the bed of my dreams! I've been in so much pain from my current bed and I can't wait to get the new one in a few weeks. She listened to all my needs and to the issues I currently have and made the best suggestions for us. Thank you so much!
Janet Schwartz was extremely helpful in showing me exactly what I wanted.
Friendly, helpful and very knowledgeable
5 star service when I walked in the store. I was greeted by Mark the manager who turned me over to kelse. I had a mindset of what my budget limit was going to be along with pics of what I was looking for. Kelse new her stuff and worked it. She utilized all she had to find what I was looking for. Basically I didn't have to struggle with much decision making. Yes, I walked out of there spending way more than what I intended to spend but I was able to do so because she took 20+ minutes figuring out how I can afford what I wanted. She made it work! A new start in life new furniture and a new family (Ashley) family. Thanks spook much. God bless
Went here to buy a new mattress and desk chair. Walked out with exactly what I was looking for. The sales rep Kassi S. was phenomenal. Exceptionally nice and extremely knowledgeable about the different brands and models. Made for a fun shopping experience. Will definitely be shopping here again. Well I shopped here again and this time I was helped by the wonderful Amber M. She helped me to purchase the exact couch I needed arrange delivery and even laughed at my jokes (that alone is 10/10 on customer satisfaction for me)
Very friendly when we ordered our bedroom furniture. However we ordered it in August they said we will have it in October. Then it was then November then December they skipped January and now say february!!! It is the last time I ever buy from them.
Janet in Bellefontaine was so nice & very helpful! I think I will be very happy with the furniture I ordered 😁
Quickest furniture purchase ever! Kelsi was an awesome salesperson. Very knowledgeable of the products and options.
Kelsi was very informative, and we ended up with the best furniture/configuration for our home. An overall experience!
Kelsey was extremely wonderful to work with and very knowledgeable in her products.
Initially spoke with Kelsey through a phone conversation and made personal contact at the store. She has a wonderfully bubbly anr cheerful personality and was very helpful throughout the purchase process. I would definitely advise you to speak with her for any of your furniture, bedding or home decor needs.
Janet was very helpful
We went to the store to look for a lift chair for my mother. We ended up leaving with a new couch, chair, bed and a heated/massaging chair for my wife. Brooke is a rockstar salesperson!!! She’s got a spunky, fun personality and is so fun to work with. We left feeling like we made a new friend.
I recently bought a kitchen island and sofa from the Bellefontaine location and dealt with Kelsi, she was amazing! We will definitely be back for our next furniture purchase
Great customer service!
I have always had a great experience when shopping at Ashley Furniture. Customer service is wonderful and if there is a problem it is corrected with no questions asked. Thank you, Becky Dellinger
We just moved to the area from out of state and this Ashley furniture did not disappoint. Overall wonderful, fast & easy experience. When we visited the showroom we were greeted by Kassi S. Who helped us with all our questions & finalizing our purchase. Kassi was very knowledgeable of the products & would immediately get information from her floor manager if she was uncertain. She was very friendly & patient with us the entire visit. We are highly satisfied with our experience and will be returning for further purchases as well as recommending to friends & family in the area.
Great service in and out in 30 minutes with a brand new couch we were eyeing!
Very satisfied with our experience at Ashley home store Our sales representative was very helpful and listened to what our needs were
Quickly replied to my inquiry. Excited to get my desk!
kelsi was super sweet !!
Janet was terrific in helping me pick out my new sectional. I was originally looking for a suite, but found out I couldn't fit everything in my space. She was patient and didn't hard sell me on anything that day, just offered other options that may work for me. When I contacted her about a sectional that would fit the dimensions in my living room, she didnt have the whole sectional on the floor, but she had pulled a piece of the sectional out from the back and had it there for me to try out before I made my decision. Definitely appreciate the effort to help make sure it was what I wanted. Thanks Janet!
We appreciate the help and suggestions Janet provided us!
Was helpful and informative about selection and purchasing options. Thanks Kelsi
Kelsi was was wonderful!
Kelsi was great to work with and made the couch buying process super easy!!
Kelsey was very helpful in helping us get the right couch for our living room. Highly recommended!
We went to go look at a bed. Janet met us at the beds and was very helpful.. She answered all our question. She wasn't pushy and listened to what we want.. Thanks Janet for the pleasant experience. We will be back for future purchases.
Went into the store today to purchase a bed and did just that... got a chance while at the register to speak with Jake and he was a joy of a person. Very friendly and helpful, made us feel welcome and at home in the store. We will definitely be back thanks to him! Thank you Jake for making our shopping experience better!
brook thacker was amazing! I'm not the easiest of customers lol. she kept working and went the extra mile to send pics of couches that really helped me make a decision. just a good down to earth person.
We had a great experience with our sales person Journey!! Highly recommend this store and her!!
Journee was a delight, she was very helpful. Great experience. Thanks it looks great.
Brook was an amazing help. She made sure we had all the information we needed about the pieces we were interested in and wasn’t pushy as we were looking. There was a wide variety of selection and the store was well-kept.
Service was great and Brook was very helpful in meeting our needs.
Our sales associate, Janet, was very professional & knowledgeable. Highly recommended.
Brook was awesome. Friendly and professional without being pushy. Keep her around!!
Our experience at Ashley Home Store-Bellefontaine was very good. Our salesperson Brandywas extremel y helpful in assisting us to find the right style of end table. We have made several purchases over the years at this store. We have always been more than satisfied with the furniture and sales personal. Would not hesitate to recommend the Ashley Home Store to family and friends.
My sales people were awesome, very kind and helpful! Can’t wait for my new furniture 😊
Brook did an excellent job giving me space to look around store. When I then found what I wanted she was very professional and was able to answer all my questions.
The sales person was extremely helpful very pleasant and I felt no pressure at all she was very nice very comfortable to talk to I really enjoy doing business with her
Friendly, knowledgeable, lots of energy. Very happy with my purchase and glad I stopped in.
Awesome help kelsi walked us threw the whole process and got us everything we wanted
Kelsi is amazing!!! She will help you with anything and everything! She made us feel welcome and at home even when we came in just to look and we ended up buying an amazing mattress!! Thank you so much!!!
I had not been in the Bellefontaine Ashley HomeStore before and my first visit was GREAT. They had several items that were perfect for what I was needing and my sales rep (Janet) was super nice and very informative. She followed up with me and notified me of the July 4th sale which was extremely helpful. PLUS they agreed to deliver my item in less than a week which is unheard of. Great store - great people and make sure to ask for Janet!
Kelsi is the best person to work with at Ashley furniture! She was so helpful in making sure we got the best sectional and recliner. She explained the warranty and delivery process so thoroughly to us. Thank you so much Kelsi!
Journee did an amazing job and they had everything we wanted. My whole house is from Ashley.
Very friendly and courteous staff. Nice clean and orderly display of fine furniture and home decor. I love this place.
Kassie was very informative and helped us out with our options and took into consideration our wants and needs.
Kassi was very helpful and patient with us. Did not feel pressured at any time.
Kassi was very helpful and knowledgeable. We have been buying furniture from Ashley for 18 years now. Wouldn’t recommend anywhere else.
kelsi was so helpful!! it was our first time getting furniture and she made everything so easy and made sure we got exactly what we wanted! she also made the process so fun and easy to understand !
Kellsi was Great... Fast and Helpful
We originally came to Ashley furniture looking for a couple tables for our living room. Well needless to say by the time we left we had purchased a new kitchen table and stools plus a buffet to match. The sale lady was very friendly and assured us that the quality of our items was very high. We was told our stuff wouldn't be in for 4 to 5 weeks. That was fine it gave us time to get ready. The table came in in the time frame discussed but the buffet took quite a while longer to get. Understandable in today's world. We we're excited to pickup our furniture when the time came. Well that didn't last long. I backed up my truck to the warehouse and the gentleman working started loading my truck with boxes. I ask him if the furniture was not assembled and he said no that I had to assemble it myself. WHAT! Nobody informed me about that. For as much as this stuff cost I fully assumed that it would be assembled and ready to move in. If I wanted to assemble my own stuff I would of went to a place like Ikeda or big lots. Well I did assemble it only to find out that the quality I was assured wasn't there. So in short what started out as an exciting purchase turned out to be a bit disappointing. Will definitely think twice about doing business there again.
Kelsi was excellent help. She helped me make my decision which furniture that would work best in my house and made sure that i was happy in my decision. Would definetely recommend her with your future furniture purchases.
Janet was amazing with helping us find our new furniture!! She was very nice and explained everything thoroughly!! Very happy customers!!
Journee was super helpful!
Janet was my mother's sales Rep at Ashley's. She was very helpful & kind. She made my mother feel comfortable with her choice of purchase. Thank you
Great experience and very professional. Easy process and got exactly what I wanted. Kassi did awesome. Highly recommend Ashley home store and their staff.
Kelsi was very friendly and knowledgeable about everything we wanted to know and were looking for. Also VERY patient with our two young children that were with us also lol they were kind of rambunctious. Awesome person to deal with.
Kelsi at the Bellefontaine Ashley’s store was an amazing help and with the inventory
Brandy was a big help!
Our experience was wonderful! Found the items we wanted and loved the super friendly help!!
I love shopping here , they are very pleasant to work with , always willing to help get you the best deal. Ask for Kelsi, she is the best . Thank you Kelsi , loved seeing you again!
Brooke was really great with helping me find the mattress that I want and needed!! Pricing was also really good!
Kassi was extremely helpful, and not pushy. She gave us freedom to look around but still offered help. She was very relatable and personable. She was also very knowledgeable about everything in the store and offered alternative suggestions for things that we had looked at online that they didn't have in store. Mike and Jake were also very friendly and helpful. Overall a great experience at Ashley Homestore. We will definitely be back for future furniture needs.
Kassi Sherwood was amazing helping us today!
Great friendly service! Janet showed me various options and informed me of how the stools are built and the quality that goes into them . Very helpful. Would definitely recommend this store and Janet !!
Kassi was very cheerful, knowledgeable, helpful, and friendly in out time at the store. In love with the products we chose as well.
Kelsi was very helpful in finding a new recliner. She listened to me and pointed out several choices. I found what I was looking for! Thanks!
Great experience, thanks for the service, Kelsi!
happy customer! thanks Kelsi
Kassi was super helpful in finding me a couch, she is very young and knowledgeable. She answered every question I had and even put up with my craziness trying to find the perfect couch! 10/10 kassi you’re the best!
I love the Ashley home store at Belfountain Ohio I have visited other Ashley stores in Pennsylvania and in Columbus and none of them compare to this store ! Your colleague Janet my specialist is wonderful she is like the old town old-fashioned sales associate who I have received notes and cards from that I always save and I always ask for her because she knows just what I want she is very professional and sweet and I will always come back to the store!
Kassi provided wonderful customer service. She was so helpful and cheerful. She made our shopping excursion a great experience.
JANET was super helpful ,knowledgeable, and very patient answering all my questions.I was very satisfied with my purchase and like the option of the protection plan.Thanks for the military discount on the delivery.
Janet was super friendly and helped me get my order placed with no problems!!
Every one was nice, helpful, knowledgeable. From the time we entered the store, they were right there to help. I came in with a walker and they suggested I use the wheel chair. Sales girl was personable and answered my questions. She wasn’t pushy just helpful. My order came earlier then I expected. The 2 men knew what they were doing Also very kind and thoughtful. I love my bed and mattress. Very satisfied.
Great knowledge and personality
Kelsi was wonderful. Was personable but not to a fault like some sales ppl. Explained everything we needed to know about the furniture as well as the whole transaction process. She walked away giving us time to discuss, which was appreciated. So glad we stopped in when she was there...couldn't have asked for a better sales associate.
Janet was amazing , her knowledge & professional attitude were the best. Highly recommend her to anyone
Very helpful, friendly, and transparent about the entire process. Will be going back in the future and would definitely recommend this to friends and family.
Brooke greeted me and directed me to the area where I could find the furniture I was looking for. She gave me time to look around on my own. She was immediately available to answer questions. Once I found what I wanted she completed my order without delay. This was a very positive, no pressure shopping experience.
Brook was amazing in helping us locate the parts needed for our sofa. She was attentive via text and phone calls to assure we got what we needed.
Thank you Brook and Ashley HomeStore for the good experience I had and buying my new Lift Chair. There was no hard sale and you gave me all the time I needed to make up my mind. Thanks for your help. Larry black
Great customer service! Kelsi was very upbeat and professional. She’s a very good salesperson. She would help suggest other items to add. When I called, a couple days later, to see if the item was still available, Kelsi was out sick, so her manager, Sandra, stepped in and helped me finalize the purchase. Sandra was very polite, over the phone, and took her time explaining everything to me. These two young ladies would be the reason that I would shop Ashley Furniture, in Bellefontaine, Ohio, again.
Wonderful store in Bellefontaine Ohio- well organized and beautifully displayed. Kelsi did a fantastic job showing us what was available and helping with our selection. She is a very knowledgeable salesperson! Thanks for a great experience!
I called Ashley Furniture needing a reclining love seat for my daughter. I called the Bellfountain Ohio store which is my local store to see about availability. I spoke with Janet who was such a pleasure to work with. She was very honest and knowledgeable . After our first call I visited the store and was very impressed by what she suggested over the phone. I will definitely be doing business with her again!!
Janet was very helpful in my search for a new mattress. She let me try out several models and helped me find just the right one
Brook was very helpful and kind to my wife and I with our furniture purchase. We are thankful for her kindness and dedication to making sure we have a our purchased items as soon as possible. Thank you so much Brook for a wonderful day.
loved our sales person Brooke in bellefontaine so so much !! Was completely understanding & will always recommend her. Jake was friendly & a good counter !
We had a wonderful ,helpful and caring sales person Brook. She listens to the customers and fills their requests and needs. Ashley home store does a great job.
Janet at Ashley Furniture in Bellefontaine was extremely kind and knowledgeable in helping me select a mattress. She worked with my on finding a mattress that fit my preferences and budget.
Janet Schwartz worked with me to find just the right mattress and just the right lift chair. She did not push me at all to make a decision. She let me try multiple mattresses and sit in multiple chairs before I made my decisions. Overall it was very good experience
I knew what I wanted when I walked into the store. Janet Schwartz showed me 3 units on display. She wanted to show me more , but I decided on the first sofa. She did the paperwork, explained my cost, confirmed my information, and set up delivery method in about a half an hour. It was a good experience over all.
Janet Schwartz was helpful choosing the furniture. Answered all of our questions, and had useful suggestions. Thank you very much. Recommend Ashley.
We always come back to see Kelsi! She is the best and makes us feel right at home! It’s a great experience and a great time! Be sure to ask for kelsi when you come in the Ashley store in Bellefontaine!
I had a wonderful experience at Ashley’s! Janet was fabulous and patient as she answered all of our questions.
The sevice was great
Kelsi is beyond amazing! She deserves 10 STARS! I was there almost 2 hours going back and forth between different living room sets. When I told her what I was looking for she knew actually what to show me. She was totally committed to helping me find the perfect sets to fit my rooms. Kelsi was so easy to talk to and has the patience of a saint! I also want to give a shout out to Courtney and Sandra! They were also very helpful and great to talk to. Thank you both so much for all your hard work and passion for your job extended to me not only today but 6 months ago when I bought a new kitchen table and chairs. Ashley Furniture is lucky to have such wonderful women working in their Bellefontaine store!
We have been looking for furniture for awhile now stopped into Ashley Homestore tonight and received great service from Janet Schwartz I would highly recommend her. She helped match our furniture to the new carpet we had installed and was very helpful. Ask for her if you stop in the store.
Kelsi was great!
Really awesome experience!
Kelsi was the BEST! All the other staff were very nice and helpful as well. We were able to get everything the same day too! Kelsi helped us find the best deal and perfect bed for our little family. 10/10 would recommend!
Very helpful and very friendly, a pleasant experience
Super helpful and friendly. Stayed after hours to finalize everything. Great customer service.
We worked with Janet when shopping for our living room furniture. She helped us pick the perfect set and even helped us find a beautiful recliner to match. Definitely recommend working with Janet when you go to Ashley’s in Bellefontaine!
I worked with Janet S., who was quite patient with me—made two trips to the store trying to decide what pieces I wanted and needed. She even stayed a little past closing time as we finished up the sale. She wanted to insure I wasn’t going to “settle” based on the emotions I was feeling; so no pressure. .I would recommend her to others.
Kelsi very friendly and knowledgeable
The store was well stocked and made it easy for a visual person such as myself to see and try out. We worked with Kelsi. She was very knowledgeable and great to work with. If we had an idea, she knew exactly where to take us. She knows the products in and out. She also was on point with suggestions for items we weren’t so sure about.
Kelsie was very knowledgeable and friendly. A great sales lady. Would highly recommend her.
absolutely loved the service my husband & i received! never once felt pushed or pressured into buying anything we couldn’t afford! defiantly recommend going to ashley furniture for all your home needs!!
Kelsi found us the couch we wanted in about 3 seconds and got us a pretty nice deal too.
Brook did a wonderful job helping us select the perfect mattress.
Kelsi was great help! She talked us through everything and helped us out so much! I’ll definitely be coming back again for all my home needs!
Kelsi was the best. She's helpful and good at what she does!
Brook provided an excellent customer experience. I highly recommend her.
My husband and I had an excellent experience shopping for new furniture for our house. Brook Thacker was very nice, helpful and knowledgeable. Will be back soon!!
Great service very helpful
There is no standing around the people. There will work with you right away. Serve and provide you with what you need.
Kelsi Was fantastic . Highly recommend coming here
Great customer service!! Super helpful. Quick delivery turn around.
Customer service was outstanding. Sales lady Brook was very helpful and worked to get what I needed. First time in an Ashley store and would highly recommend.
Kelsi was absolutely fantastic helping me knock some items off my wish-list. I had a tight deadline to get the items in & she looked up shipping dates for all the items I was interested in to confirm I would have them in time. While I wasn’t able to purchase all the items I wanted (due to shipping), she took the time to help me search for alternatives that met my requirements. I highly recommend Kelsi as your go-to sales representative!
Great experience with Janet. Very honest and knowledgeable. Thanks so much.
My wife and I came in to look at some home furniture, at the Bellfontaine location, the person that helped us, Kelsi, was wonderful. Its like she read our minds, she found everything we LOVE. We didn't get to leave with everything we saw (NO ONES fault) but we are beyond happy and blessed for what we did get to order. Would for sure come back & ask for Kelsi! Thank you!!!!!
Kelsi was very nice and helpful. I appreciate everything she did to make my experience successful. Thank you Kelsi!
Very helpful, friendly, & patient.
I really don’t like dealing with sales people. Kelsi was the best and made my experience at Ashley’s enjoyable.
Very friendly and helpful staff! We have bought living room sets and dining room sets and have been pleased both times with our experience.
Good local business that puts the customer first. Sales people who listen to what you want. Purchased first bedroom set 10 years ago at Ashley HomeStore. Compared pricing and delivery with other stores and came back and bought second set. Thank you
Kelsi was very very helpful and a pleasure to talk to and do business with!! She was very informative and helped me and my mother chose the right power chair for her needs!! Keep up the excellent work kelsi !! Just stoped at my mothers and she wanted me to try her new chair and the damn thing just broke!!! She hasn't had it for a month!!!!
Brook was the best. We found the perfect couch for my new home. She was very kind, helpful and very knowledgeable of everything in the store! Definitely will be shopping here again!:)
Thé store, thé staff and the entire company is awesome!!! They also do a ton of community service especially for Veterans and Children! If you need furniture, mattresses or even accessories I highly recommend Ashley HomeStore in Bellefontaine, Marion or Mansfield, OH. Oh - They also have their own Delivery Teams and they are awesome too!!! : )
Janet was great, couldn't of had a nicer person to deal with and she went out of her way to help my Mom.
Kassi was extremely helpful with our mattress purchase. We went to multiple stores throughout Ohio, and by far, this Ashley HomeStore offered us the BEST price.
Brook was absolutely amazing. She was very knowledgeable and patient with us as we made our furniture decisions. I would definitely recommend stopping in to see her and let her help plan your next furniture purchase.
Kelsi was very helpful and friendly. She answered all our questions and helped us pick out the perfect couch and chair.
All of the store associations were kind and helpful, especially Kelsi. Great customer service!
We where very satisfied with our service at ur store,An our sale person was so helpful in helping us with our purchase thanks Kelsey
Kelsi Was Fantastic To Us She Sure Knows What She Is Doing Wonderful Experience She Got Us What We Needed Would Highly Recommend Anyone Going To Ashley Furniture Ask For KELSI she Is The Best!!!!!!!!!!!!
Kelsi was very professional and friendly. I hate to shop, I told her what I wanted she helped me quickly and efficiently.
Great experience. Brook was very helpful but not pushy. Found exactly what I wanted.
My sales woman was Michelle Miller. She did a great job of helping me find everything I needed! Would recommend 10 out of 10.
Very helpful l and informative and friendly
She was knowledgeable and polite. She showed us different furniture styles before we made our decision.
I was very satisfied with our visit to the Bellefontaine Ohio store. Kassi Sherwood did an excellent job helping us to find exactly what we wanted. She was very knowledgeable and friendly while still being business like and patient.
Kassi Sherwood is a wonderful sales rep that listened to what we wanted. We bought a couch. We had a few ideas but not too sure what we could find. She spent time with us and showed us different features and fabric. Kassi even helped us with the final paperwork. I hope to buy a loveseat and coffee table from her next.
Had an amazing experience at Ashley Furniture! Kassi was wonderful to work with, explaining things and getting me set up with all my needs. Also super friendly. Highly recommend requesting Kassi the next time you are there!
Great experience with our local Ashley store. They had a complete bedroom in stock we were able to purchase for our sons room. The mgr Mike was great to work with. Thank you. 😊
Our sales lady, Janet was very professional and friendly. She helped us with what we were looking for and made a purchase
I was greeted as soon as I walked in by a very knowledgeable and kind store employee, thanks for the great product and friendly service 🙂
Good quality furniture with extra friendly workers.
Our sales person was very friendly and helpful . She got us financial help and was very knowledgeable of the products
Kelsi was great and very knowledgeable. She made our experience pleasant and quick!
We walked in after being in Columbus looking at furniture and was met by a very enthusiastic young lady by the name of Kelsi! She allowed us to look at our own pace but when we found what we were looking for she was just AWESOME!! Thanks Kelsi for a fantastic experience at Ashley Furniture in Bellefontaine, Ohio
Kelsi was great. She showed us all of our options for kids beds. She was patient with our girls and didn’t pressure us into a decision. I would recommend her to others anytime.
A TERRIBLE EXPERIENCE!! We bought Ashley furniture back in 2016 and it was great. From a different store We got a beautiful leather furniture set and was very satisfied. I AM VERY DISAPPOINTED IN THIS PLACE. From the start we walked in and the lady was GO GO GO about the credit applications which I filled out not knowing it was a hard pull that would affect my credit. I’m 20 I’m just starting out and credit is very important for me. -7 points out the window all because she failed to tell me that they would affect my credit score!! Then, everything they had on display that we wanted was out of stock and for what they did have and we liked the sales girl was super pushy about getting the sale done. SHE WENT WAYYY TOO FAST. RIDICULOUS, PUSHY, AND PRESSURED. We went to Tangers furniture store Downtown and got treated much better.
Kelsi was great! So personable and answered all our questions!
I came in today looking for coffee tables and I was not disappointed. I was able to order exactly what I wanted and a matching end table along with it. Janet was very helpful and made my experience great. Will be back to do some more shopping soon.
Very helpful and friendly and helpful
Our experience at Ashley HomeStore in Bellefontaine was a very positive one. Janet was very friendly and knowledgeable about the furniture. When I told her what we were looking for she led us to just the right pieces for our rec room. She promoted the product but was not pushy in any way regarding our purchase. She gave us time to make our decision. Ashley HomeStore was also having a very good sale at the time which was great.
Hello! My husband and i was very pleased today. Kelsi was very professional at her job. We would definitely recommend her to help any costumer there. Thanks for your time Kelsi and have a wonderful day. Mr./ Mrs. Schoning.
Rachael was very helpful and nice! I was satisfied without purchasing and the service we received. Thank you!
Went in to look at mattresses and wasn't looking to buy but Ashley was awesome in showing me all my options and decided to buy today. Ashley was an incredible salesman and person
Kelsey did an amazing job helping us on our purchase!! She went above & beyond, price matched the set we wanted, made time to explain it to me & didn't pressure us into the sale. I will definitely be back to purchase items through her. 10/10 experience, great customer service 👍
Wonderful customer service Kelsi was great not pushy very helpful store has a big selection very clean
Great selection, wonderful service!
Janet was wonderful helping us select our furniture. What a great store and a wonderful and knowledgeable staff. Thanks
Great experience both times I would recommend Janet Schwartz to everyone 😀
Rachael McCall was great!!
Janet was great, she found everything we needed!
Janet was great and pleasant. Fast, easy and explained everything:)
Janet was amazing with helping my wife and i find the perfect bedroom set. She was very patient and kind I will go through her again.
First time going through Ashley Furniture and the lady who helped me was amazing! Very professional, and she had alot of patience and time for me. Her name is Janet and I recommend anyone who is planning to get furniture through Ashley Furniture, to work with her. Thank you.
Very friendly, walked around answer all question, there were no dumb ones even though thought there was lol, very awesome experience
My sales associate was spot on. Kassi Sherwood and she had the perfect approach. If in the future I need something I will be sure she is working.
Amazing.
A very simple and easy experience to find a new couch. Friendly and helpful staff made the process easy and enjoyable.
Wonderful experience. Very friendly and helpful
Janet was very easy to work with
Kelsi at Ashley Furniture was helpful and professional while helping us make our purchase. She made it easy while not rushing us to make a decision. Thanks for your help.
I am very happy with my sales consultant Janet ! No pressure at all to buy! Nice and very helpful! I will definitely be shopping there again!
We had the best experience from the start when purchasing our mattress and foundation from Ashley Furniture in Bellefontaine, Ohio. We loved the owner’s introduction to the phone tree. Felt authentic and comfortable. During all three calls we made the staff was wonderful. Kelsey provided us with the product info we needed and went above and beyond to communicate with us since we purchasing the items from North Carolina. We look forward to their deliver and am sure our mother will love them. Thanks Kelsey and all!!
Great, friendly service! Helped us find just what we were looking for.
Janet was outstanding with her knowledge on her products... She actually taught my boyfriend and I some facts about sleep, pattern, and the importance of a good night's rest... She made my boyfriend and I feel very welcomed and comfortable... We cannot wait to get our new bed and get our sleep on... her customer service skills and the way she can relate with her customers is the main reason why we will be a lifetime customer...
Kelsi was awesome! She was very helpful in helping us pick out the right living room furniture and getting us all squared away with purchasing it. She answered all of our questions and also gave us a time line for our furniture to be in and delivered. I would definitely recommend going to Ashley Furniture in Bellefontaine and asking for Kelsi!
Very nice people, Garrett was very helpful and a good sales person. We love the couch we chose. Great quality and price. Thank you, Ashley! We will recommend you !
We just bought a bed and mattress from Ashley’s and it was an amazing experience! Kelsi was such a fantastic hostess! She was honest and explained everything so well. She made the buying experience so easy and fun! She is so fun and knowledgeable. Wasn’t going to let us go home with something that wasn’t perfect for us!
This place is a bad place to deal with
She was so nice and helpful!
Very friendly and helpful. Great at her job!!
Always great service! I love shopping here.They take the time to help you get the price you need and the best options.
The Salesperson was super!! She was very helpful and kind. The store has a lot of furniture to choose from. Prices are great. Very clean store. Will definitely go there for future purchases! Ask for Janet.
My experience was great had a friendly guy name Garrett help me and my boyfriend out to find what we needed and happy what we got
Good experience purchasing end tables . Janet S. Was very helpful.
Garrett was very helpful in helping me find what i was looking for. And he gave me some good options for the future about buying new furniture.
Great customer service and attention.
So far we've had a great experience with our Ashley HomeStore in Bellefontaine. Kelsi was clear and upfront about costs and products and answered all of our questions. The purchasing process was very easy and straightforward. We are awaiting our furniture now, fingers crossed the process ends as smoothly as it started.
McKenzie made our shopping so easy. Very professional and so sweet. Thanks so much.
Went in to look for a new living room set. We found the Mitchiner 3 piece set to have the features we wanted and to be very comfortable! The saleswoman was very nice and helpful. Would recommend
Kelsie was fantastic. Very helpful, knowledgeable and professional. We took the time to understand our needs and make recommendations.
I have shopped at the Ashley store in Belfontaine several times and had excellent service. Cassie helped me today and went above and beyond to make my purchase easy and effortless. She was kind, courteous and professional. It makes my decision to purchase from there again a no brainer. 5 stars for sure. 😁
If you go to Ashley Home Store in Bellefontaine be sure to ask for Kelsi she was amazing and was very helpful helping us pick out our new living room furniture and an amazing new bed for our new home. Thank you Kelsi for all your help. This will be the place we go if ever needing any more new furniture. 😄😄
Great salespeople. Not pushy.
Kelsi was awesome! She was very friendly and knowledgeable! We are extremely happy with her service. Thank you!
We just bought a new mattress from Ashley Furniture. Janet was so friendly and helpful. If you need some new furniture we would recommend you check out Ashley Furniture. It is a beautiful store with beautiful people to help you.
Great service. Professional advise. Really comfortable furniture. Will be back.
Kelsey did a great job showing us the adjustable bed frames..
Was a nice experience. I was greated at the door by my sales consultant Kelsi and was very well taken care of. Thank you
Kelsi was so helpful! We had a hard time finding what we wanted that would also fit in the space we have and Kelsi was super patient through our multiple visits and made us feel she was more than happy to see us each time.
I purchased from Ashley many years ago. And since the furniture is quality, I haven't had the need to revisit until now. I placed my order for a new living room set today, and though I won't receive it for a few weeks, I did receive excellent help with placing that order. Thank you, Garrett. I look forward to my new sofa & recliner, and potential future purchases with Ashley Furniture Homestore. Update: Thank you to the two gents that brought my delivery today! We did a quick look over where the furniture would go, and they got it set up quickly. I appreciate you guys! Thanks again all!
Janet was very helpful and receptive to our questions. She explained everything clearly and was very sweet! Looking forward to sprucing up the house! Thank you!
Dropped in to look for some bookcases was helped immediately. Janet helped us find exactly what we were looking for and a little extra. She was very helpful and was more than happy to answer any questions we had. Very happy with our visit and purchases.
I called in to buy my son a bed! Due to being covid positive, I wasnt able to go into the store. Kelsi helped me handle everything without having to go in! She went above and beyond and is appreciated!
Kelsi was fantastic from the start. She made us aware of the sales they were having and when we found the couch we wanted she helped us match up an ottoman that was perfect for us. It wasn't long until we had the paperwork filled out and knew we had our perfect set on the way. Massive thank you to Ashley Homestore and Kelsi for helping us!
Very friendly staff, Kelsi was very knowledgeable and friendly. Would definitely recommend to anyone to shop with her 🙂
Treated well. Longtime for delivery. Covid affected
Kelli was great very friendly with a great personality!
Thorough and patient. Very helpful and knowledgeable. Great customer service.
Our sales consultant Kassi was very helpful the multiple times we came in! This was our first time purchasing a couch and she was very patient with us while we were trying to find the best match.
Terrific service from Rachael..
I called in with a couple questions on items I was interested in online and I got to work with Kelsey (ie) and ended up buying sight-unseen. She was super helpful and very pleasant and the process was so simple! You can still have a great buying experience in the safety and comfort of your own home!!! Thanks so much!
Rachel and Mike at the Bellefontaine location were more than helpful with pointing us in the right direction. Very professional and was obvious they knew the product. Going back to buy a living room set
Kelsi M. Did a great job helping me find the perfect bed frame and made sure I knew my options! She was very friendly and made this experience smooth and seamless. I would definitely recommend her!
Recently purchased two recliners from Bellefontaine store. Salesperson was Garrett. Most helpful set up special arrangements for delivery! Delivery people couldn’t have been nicer, also helped remove a sofa! Have great furniture to choose from! Today went back to find a floor lamp. Kassi helped me find just what I was looking for! Quick and easy out the door! Would highly recommend this store!
They sale junk and refuse to service it or don't reply or respond to emails or call. At least not the Bellefontaine Store.
Rachael McCall is beyond awesome! She was very easy to work with! She was very patient with us on our purchase. I would highly recommend her to anyone looking to purchase!
Rachael was so great and easy to work!
We had a wonderful experience at Ashley Home Store in Bellefontaine. Our sales lady, Cassie, was very friendly and knowledgable.
We love Ashley, we have gotten our last 3 sets of furniture from them. The woman was a great help and she was very patient.
The store was very clean and inviting. Our salesman was very helpful and fidn't pressure us. I can be very picky when buying furniture but Garrett our salesman was very patient and was extremely helpful. It was a great experienced. Thank you Garrett.
Kelsi was wonderful and of great assistance! We highly recommend this store and staff!
Kelsey did a wonderful job. She helped us with 3 rooms of furniture. Very knowledgeable and fun experience.
Rachel took care of us from the moment we walked in the door. She was very helpful and very friendly. With people like that I definitely will come back cuz she made us feel very comfortable n very helpful.
Great service and quality products! Our salesperson wasn’t pushy or obnoxious. A very pleasing buying experience. Thank you Janet!
I went into Ashley furniture to get a recliner because I’m having my knee replaced. Janet came over and introduced herself to us. She asked what I was looking for in a recliner and then pointed out the ones that fit and then another that was even better. I sat in it and then we all sat and chatted for about 20 min about normal everyday things. She pressured me at an absolute zero for the sale. I appreciate that. I bought the chair and now I want to give her an excellent review. If your looking for a great furniture store and salesman, go to Ashley’s and ask for Janet.
We love Ashley. Janet Schwartz was a big help. She helped us put different colors together. She was very helpful about the different fabrics and functions of the furniture. She was very friendly and knew her stuff. She has the personality to make a great sales person. I will ask for her again when I come to buy for our house.
Great place to shop. Kassi bent over backwards to find exactly what we were looking for. Very helpful and knowledgeable. Highly recommend!
Rachel made our shopping experience easy. Great selection of sofa sectionals and lots of home accessories.
Great place to go . Customer service knew where everything was. Went right to item .in and out
Janet was such a pleasure to work with. She helped us find everything we were looking for and more. Will definitely go back to work with her again for our next purchase.
Kelsi. Super helpful and very friendly! Helped me out right away and got me set up with just what I needed. Great person and super helpful!
Kassi S. did a phenomenal job working with us finding a couch to fit in our limited space room! She was very friendly, knowledgeable, and patient with us as we weighed our thoughts on what we were exactly looking for. We appreciate her working with us and pulling through for us something we think will fit our needs! We are anxiously waiting for it to ship in!
Kassi was really friendly and helpful for on our new chairs we got today. Very pleasant!!
Kelsi was great!
Went in today to just have a look and see what our options were for an update on our living room furniture. We were greeted at the door and asked what brought us in today. Janet directed us to where we needed to be. She listened to what we wanted and showed us exactly what we were looking for. Janet wasn't pushy or forceful and helped us bring together the look we were going for.
Very polite and extremely helpful. Never pushy and answered all of our questions.
Janet Schwartz at the Bellfountaine, Ohio store is highly knowledgeable and helpful with the Temperpedic products and made our shopping experience for a sofa easy and pleasant.
Highly recommend. I’ve shopped here several times, and have always been treated well by Janet Schwartz. She is very knowledgeable
Kelsi so very nice, she took her time with me..and I would recommend her to anyone...thank you..barb wilson
Kelsi was awesome to work with. We went back and forth on a few items and she was able to meet our needs and drop some great discounts on them too.
We worked with Kelsi and she was very helpful! She gave us a lot of different options and made the buying process quick and easy! If you go in to this store, I suggest asking for Kelsi!
We had a great time at our visit, we were greeted with respect and concern. Janet was who met us and showed us around and led us to the exact couch we desired. It was a great experience and feel we got a great deal!
Friendly and helpful
We have had great, friendly service at Ashley Home Store in Bellefontaine, OH.
Best Experience I’ve ever had shopping for furniture
I worked with Rachel on December 7, 2020 over the phone and she was a delight to work with. She was courteous, kind and very knowledgeable. With her assistance I was able to place my order in a very quick manner. It was a true pleasure working with her and I recommend anyone going to the Bellefontaine Store to ask for her. I'm sure you will be as pleased as I am! Thank you so much Rachel! 😊
Very pleasant! Great sales staff!
Janet was great! Lots of info and suggestions to get us sleeping on the perfect mattress 😴 🤩🤩
We absolutely love Kelis! Answered all our questions, very knowledgeable about her furniture. We got the bed set we wanted for way cheaper than the other stores!
Always a good experience.
Sweet girl did us great
Rachel was very helpful and accommodating to our needs. Up front and honest about our purchase and a smooth transaction.
Very helpful and great customer service!
Great customer service!
Absolutely pleased with my experience! Asked a lot of questions and all of them were answered! Kelsi is an amazing consultant!!! Would purchase there again
As soon as we entered the Bellefontaine Ashley HomeStore, Kelsi was attentive and helpful. We especially appreciate her unique ability to be attentive and helpful without us feeling like she was hovering or pressuring us to buy. One of the absolute best experiences of having Kelsi's help as we shopped for living room furniture was when she sat in the matching pieces and just chit chatted with us. I was able to imagine what it will be like to have conversations in my new living room with guests. I am impressed with her approach to sales and would definitely recommend asking for Kelsi if you are shopping at this location.
Everyone was very nice and helpful! Beautiful furniture that is built with quality!
Kassi was very knowledgeable about the furniture and very pleasant to work with
Amazing experience. Kelsi played some Bark at the moon through the blue tooth speakers in the chair to seal the deal.
I was greeted by a very pleasant young lady ( I believe her name was Kelsey ). I came to Ashley furniture looking for a specific item ( tv stand ). I was asked what bought me to the store today , I explained and within a minute she escorted me to the tv stand that I eventually wanted and bought ! Thank you Kelsey.
We've purchased from Ashley for many years now. They have excellent quality and many different styles to choose from. You won't break the bank buying from them.
Excellent experience! Garrett did a wonderful job guiding us to exactly what we needed. We appreciated the “no pressure”sales approach. We will definitely return for our next purchase. Thank you Garrett!
Helpful and professional service.
Friendly and knowledgeable sales staff, shout out to Rachael, thank you so much!!
Our salesperson was very knowledgeable.
We had a wonderful experience shopping for a recliner for my nursery. Salesperson was knowledgeable and helpful, very friendly. Will definitely shop at Ashley again!
Garrett was such great help and answered all questions we had. Highly reccomend him
Kelsie was awesome!!..not pushy,down to earth,great personality..great sales
Very nice to work with, upfront and honest.
Highly recommend Janet she’s a sweetheart. Very kind and loving treats you as if you’re one of her own family members. We tried a few beds she explains everything very well and doesn’t push you into anything you’re not interested. So if you go there choose Janet and thank you so much Janet.
Got a great mattress and base set for a great price. Thank you, Garrett!!
Rachael McCall did an amazing job showing me what was available in mattresses. She did a great job telling me the features of each mattress to make sure I was able to choose the one best suited for me. I appreciate her helpful attitude and professional advice.
Rachael was so helpful in helping us pick out the perfect chair for our little lake home! The store was absolutely adorable and Rachael was super sweet!
Courtney and Tim were very helpful and professional!!! They explained everything and helped us make the right decision!!
Janet was very helpful and she was very attentive to our needs! She didn't just show us one option she provided with a variety! Also followed up after we came in and didn't make a purchase. That is great customer service and she definitely provides GREAT CUSTOMER SERVICE. We just came in for a bedroom suite but added living room furniture all because of her!! Totally recommend Janet at Ashley's furniture in bellefontaine, ohio!!!
Very friendly associates. Willing to work with you and professional
Wanted to leave this review because in the midst of COVID people need to know when they are offering excellent service. We moved into our new house the beginning of July and needed to get several pieces. We went to the Bellefontaine location and met with Janet. She listened to what we were looking for, offered suggestions and really got a sense of what I was looking for within my budget. We couldn’t get everything all at once and looked to see what would be a longer wait because of COVID and we ordered those first so we would be on the list right away. She updated me constantly with status of items and kept me in the loop. We had some items come in sooner so scheduling with Drew was easy. He showed up and was also top notch on the customer service. Willing to move and set up where needed. We even had an attentive date for our big sofa and he penciled us in because he saw we were needing our couch. Janet followed the tracking of it even on her day off letting me know that the delivery from another out of state warehouse was expected to be in on the same day of my pencilled in date. Came in a few hours before they were leaving to delivery other items. Drew’s team got it all ready and loaded and of course to my excitement they showed up with it! Just in time for our company that was coming that night! It was a long wait but out of their control with COVID and they made that process smooth and not frustrating. I highly recommend this location, and Janet, and Drew are assets to making people like myself want to continue to refer and spend money there. Thanks from a very happy customer!
Was very helpful researched items that we were looking for made it very easy to get what we was wanting.
Kelsi was extremely helpful and accommodating. She has a very personable and vibrant personality. She made it a very pleasant shopping experience.
We worked with Janet, she was wonderful. Kept us updated on where our furniture was. Really appreciate her time and effort
Very helpful and informative staff
Racheal did really well helping us all the way through!
I got the outdoor rug I have been looking for at a great price!! Thanks Ashley Furniture!!!
My sales person, Kelsi Moore is the best!
Very friendly and nice
I was having problems putting in an on line order. I called the store and they were very happy to assist me. I can’t wait to get my new table and bar stools!
Great service. Very knowledgeable!
Great customer service and super friendly staff!! Our second time buying from them and will definitely keep going back!
Our sales woman Jamie was very polite and informative about the furniture we ordered. She even helped with the her opinion of the end tables because there were so many beautiful ones to choose from. She gave us time to look with no pressure at all. We just appreciated her in general. Thank you Jamie!
Rachel did an excellent job helping us today with dining room furniture .
Kelsie was our sales woman. She was very knowledgeable and was able to recommend a product based on personal experience. She was friendly and made sure that we got all of the products that we needed and wanted.
I love the bellefontaine store!Their staff are always helpful.Jessica was very helful and friendly which i really appreciate.
Great experience gave me the best deal between online and in store.
Janet was so much help when it came to finding the best fit for our home. Can’t thank her enough!
Amber was great to work with, and she was very patient and helpful while I made my selections!
Terrific service and info from Laura. Thanks!
I was very pleased with my experience at Ashley furniture. Janet Schwartz helped me quickly address my needs and from there we were able to find a perfect 3 piece set of furniture. And the best part is it was even on sale! Couldn’t be happier. I will definitely return to Ashley Furniture to buy my furniture for the future.
Great stylish furniture and decor! Excellent thorough, personable service!
Good service. Furniture decent quality. Delivery of items is quite delayed right now due to covid, however. Don't expect anything soon.
Jess was friendly, informative and very easy to work with. Would recommend to anyone. We were in and out in a matter of 30 minutes. Quality products, solid warranties, and trustworthy people. We love Ashley furniture.
I was greeted and taken to exactly what I was looking for and wasn’t “pushed” into other items. My sales person was very knowledgeable and helped me measure to make sure I bought the perfect items. Highly recommend Belkefontaine Ohio Ashley Store!
I am always delighted to shop at Ashley Homestore! The staff are very knowledgeable and friendly. My expectations are always met above and beyond. Highly recommend this store :)
Our visit to Ashley furniture was great. The sales lady did everything to help us find exactly what we were looking for. We even bought a dining room set that we didn't plan on but it was so beautiful and matched our new living room set. The prices were very reasonable and we can't wait to get our furniture delivered.
Great job Jessica from the bellefontaine store.
Jess was amazing,very kind ,friendly, and really seem to enjoy her work. We will buy from Ashley and hopefully Jess, we just need to find the right product
I recently purchased furniture from Ashley Homestore in Bellefontaine Ohio. I am so pleased with the furniture as well as the customer service. Janet went out of her way to help in every way, she even gave me tips to refinish my tables at home to match with what I had purchased. The whole staff there are so helpful, the delivery was flawless. Thanks Ashley staff!!!!
Have some good deals
Helpful as always! Spur of the moment decision to look at recliners and came home with one!
The employees made our experience a definite 10 out of 10! 5star service!
Sales rep was very helpful and polite... very friendly and accommodating atmosphere... good quality furniture and a very good discount on my new reclining loveseat! Highly recommend Ashley Furniture in Bellefontaine Ohio!
Excellent service, staff was very accommodating with pick up, over all tremendous visit.
The staff were very helpful and knowledgeable about the product. I felt they took time to help me find furniture that was in my price range and met all my needs. I did have a faulty piece of furniture. The staff and movers quickly resolved the issue and delivered a new one fast. They were professional and took pride in their work. i would recommend Ashley furniture to my friends and family.
They are very supportive of veterans and even take their pictures to put on the wall of honor their in-store stating their name and their branch. Super helpful and extremely knowledgeable.
From the point of sale to delivery, this store and staff were top notch! Every single point of contact I had with staff there was excellent. Very pleased as well with quality and price. Very good bang for my buck at Ashley!
I was very satisfied with the in store help and the politeness of the delivery guys. They were very careful how they brought the furniture into my house. I would definitely recommend Ashley Home Store to everyone.
Very helpful and nice
Good place if you can afford it
Just went in to look and found just the chair I needed To help out with my bad back and went ahead and bought it.. I have shopped with Ashley furniture several times, love the selections..
Very good experience. Very knowledgeable employees, courteous, friendly, and helpful. Did an excellent job, and was informed 5 minutes before they were to arrive. Will probably use Ashley Home Store for future purchases.
Went in looking for a tv stand , they didn’t have the one that was in the ad , so I was just looking around the store and found a tv stand set I liked. The sales men was calculating all the numbers, in the end when we was going to check out the sales men failed to add two items in with the tv stand set. They wouldn’t honor the price he first gave me . I walked out without the purchase. Since they do this to people , this is my last time ever going into this store again. You’ve lost a customer for forever!!!
It was great
Jessica Vires was a great sales person and would recommend her to anyone. Love the furniture.
I was thoroughly impressed with the sales lady Jess. Her patience assisting my elderly mother was appreciated. She took care in explaining all questions. I will be back for future purchases.
Jess was very helpful from the beginning. She showed me the pieces that were in my price range explained how durable each piece was and how it would work in my favor. She explained the warranty process and everything that was covered. She's a very good salesperson and should be a valued associate. Any time that I need any kind of furniture or Decor I will definitely come to Ashley's first.
Very helpful but close to being pushy which I don't like.
Great customer service
Janet was GREAT! Helped us so much. Love our couch and love seat. The delivery guys were awesome. Polite, careful etc. Best delivery guys we have ever had.
Sales person very helpful w/o being high pressure
(Translated by Google) Quality and good prices flexible payments (Original) Calidad y buenos precios pagos flexibles
Love what they do for veterans
Very pleased with the personnel from the sales to the delivery. Will definitely recommend this store. Dan L.
All veterans are honoured at this store.
Vicki was absolutely wonderful. She paid attention to my needs and was able to find furniture that fell working my budget. I didn’t end up buying here because I changed directions on what I intended to buy, however, I would highly recommended asking for her help when you visit and will be sure to check this place out before my next big furniture purchase.
Had another great experience at Ashley's. The salespeople are very nice and professional, and were able to answer all my questions regarding my mattress. The delivery people were also highly professional as well, I highly recommend Ashley's in Bellefontaine, Ohio.
Went to Ashley furniture and holy $**! The sales guy literally followed us around the entire store. Please tell your sales people most people don't like to be followed around why we are browsing your store. Tell us what is important, how you differ from any other store and don't follow us around pushing couches to us. Thanks but we will not be back.
Purchased my furniture here for many years until I stopped in to ask about some discrepancies in my bill. The lady working the desk was SO RUDE! I asked for a manager from the start but none were conveniently there. Figured I'd shop and wait.. a few ladies were being trained so I was conversing with them when the old hag came over like mother dearest and shunned them from speaking to me! As if that wasn't bad enough when I continued to wait she follows me around (as if I was going to tuck a couch in my purse)!! Now I'm forced to drive an hour to Columbus.
The salesperson was extremely helpful, but not pushy. And the gentleman that delivered my furniture were also very nice. They were careful, respectful and made sure to cushion the doorways before they came in to avoid any damage.
Amazing service
For additional details on the offers on this page, click here to learn more.
0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.