Ashley Canton, OH
Turning houses into homes is our mission at Ashley in Canton. We built our store in Canton so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at Ashley, General Manager, Cassy Kopp, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 716-296-4334. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Canton, five minutes away from the Pro Football Hall of Fame, right next to Bubba's 33. We do put the football games on Sunday, so you don't have to worry about missing the game to shop. We’ll be waiting to help you turn your house into your home!
If I could go lower than 1 star I would! I have been waiting 6 months for my furniture I paid in full for back in November! customer service sucks! I will never buy from them again! If I didn't have this much time invested I would ask for my money back. I can spit fire I am so over this experience!!!
If you want good furniture in a timely manner go ANYWHERE BUT HERE. Waiting 22 weeks plus for out furniture and they still can’t give us an eta on it . They always tell us our wait is almost over … then I email them to see where our things are and they tell us some of the items are in their warehouse, waiting to be pick up. NEVER once notified us about it
***Update*** Still not thrilled about what happened however I was finally able to get in touch with the manager at the local store and after a couple follow-up calls with them I was able to figure out what exactly happened. For some reason the warehouse auto corrected our order and thought it was a mistake. I will say they did have the right piece to the couch to me within a little over a week. We ordered a sectional and did a lot of research before doing so. We needed an item that had a left and a right side that could go long ways and connect in the middle. Today they deliver the completely wrong order after waiting over 3 months. My husband asked the delivery service not to leave until he calls the store to see what's going on because what they are providing doesn't anywhere near match our invoice. Customer service then tells us that it will be an additional 24 plus weeks for us to receive the correct items. No apology nothing our order form is correct how exactly did this happen?!?! How do you contact us and tell us that our order is in and it's completely incorrect? Our original order form and the form of what they have for delivery were completely different. How do you make that mistake?
Can't wait for our couch to arrive!! Great service, great selection!
Great employees who were genuinely there to help you find the best choice for you and not just to get you to buy the most expensive options. Wonderful furniture at reasonable prices. 10/10 would recommend to anyone who's looking to buy furniture.
Worst furniture experience ever payed almost 10k for a bedroom set. Was delivered and broken while putting it together. Then had chucks in it everywhere. Tried to replace items 3 times, and was damaged every time. Until I finally made them take it back and give me a refund. Horrible experience, and will never buy from Ashley again.