Ashley Canton, OH
Turning houses into homes is our mission at Ashley in Canton. We built our store in Canton so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at Ashley, General Manager, Cassy Kopp, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 716-296-4334. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Canton, five minutes away from the Pro Football Hall of Fame, right next to Bubba's 33. We do put the football games on Sunday, so you don't have to worry about missing the game to shop. We’ll be waiting to help you turn your house into your home!
Sadly, poor customer service and lack follow up. Posting for my mother-in-law who purchased a beautiful table along with 8 matching chairs along with the extended warranty. The table arrived with an extremely poor finish which flaked off the month after it was purchased. Has been nothing but a hassle trying to get someone to help her with $3,500 purchase to get it replaced or repaired. She an 80 year old lady getting the run around from the Canton, Ohio store. She has called many times, brought in pictures with no follow up from anyone. She has even sent in her daughter who also got the run- around. So here we still sit with a damaged table every time she sits down to eat dinner! Frustrating... If the Ashley company even cares, you would reach out!
Brian... What a man to help out! And gave us discounts to help keep within our budget!
Amber is fantastic. Very knowledgeable listen. Knows her product. Very patient Very understanding. So glad to have met her. I will be back. Keep her
Allison helped us for the third time coming here (we like to shop around). We ordered a mattress, coffee table and end table from here. Although the selection seems smaller than some other stores, everything they have in stock is good quality and of many different styles. The store is clean, staff is friendly and any questions we had were answered promptly.
Allison made sure we got something in our price range and cozy for our home! She made it as simple as it could and explained everything as she went along. We’ll have our new sectional soon!!
We got what we were looking for. Good price
Very nice and helpful people!! Great stuff!!
Wish I could give negative stars for this company. First they cancel my order due to thinking it was fraud which it wasn't. By them cancelling half of the order it took my 36 month no interest down to 12 months. Then I had to reorder half of the order and was only able to get 12 months no interest because the amount was to low. It wouldn't of been to low if they hadn't cancelled my order. Then a customer service rep says they will give me 10% off the order for my hassle. When I sent them the bill they said I ordered it incorrectly from someone at the store level and they couldn't give me the discount now. Then my furniture finally gets to me and I didn't need it assembled that day, they said no problem call us and well come out next day and install it. So I call them to set that up and they said sorry you will have to wait another week. Do not buy from this place. Go to Levin or Bobs Discount Furniture. They have much better customer service and care about their customers.