Ashley Store Dublin, OH (Columbus West)
Ashley Store
Store hours
Open today: 11:00 AM - 07:00 PM
About Ashley
The Ashley Store in Dublin, OH represents the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Dublin, OH is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
What our customers say
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First time shopping at Ashley. Impressive inventory. Order was promptly delivered. Staff at store were very helpful
We came in person to purchase a bed frame we wanted online. They didn't have it in stock at the store so we had to do a delivery. We had purchased the bed and were waiting to get a call to set a delivery date. We had then called back to add on assembly a ways away from when we were going to get a call to schedule delivery. Assembly was added, not yet paid. About 2 days after the last call happened my boyfriend received a call stating that they made a mistake and we hadn't actually paid for the full bed. We had paid for it but not included the shelving on 2 sides. Mind you we had already paid IN STORE for what we thought was the FULL AMOUNT needed for the bed. We now have a delivery date as well as waiting for an email from their manager to talk about the assembly. Overall it was not an absolutely horrible situation but very frustrating and confusing!
Rob Harvey was fantastic. Very knowledgeable and experienced and was patient in answering all of our questions. Even called the store and he went over live measurements with me from home!
quick and easy delivery!
Always supportive and very good quality for the money. Rob Harvey was very good and understood my needs very well.
THE WORST PLACE YOU CAN EVER ORDER FROM. The worst people I have ever dealt with and the most incompetent individuals to ever work in this society. All people need to stay away from this store and company. We ordered all new furniture for a brand new house we bought and were looking forward to it all coming together. On delivery day they send a guy who is physical unable (not fit like badly) to the job and falls getting out of the truck and is now “hurt” which delayed the delivery by 3 hours. Once they finally get another guy to help finish they realize the bed set they sent was not even close to what we ordered and is wrong as the kind we ordered would not work with the rails they sent. Pissed off, naturally, they say they can order new ones and change them out but we have to wait 2-3 weeks (which is absolutely unacceptable) with no compensation given even though it was their mistake. Now mind you their delivery policy states two inspections would be done to ensure correctness and no broken pieces were sent which was CLEARLY NOT DONE either time!!! They then tell us it’ll be delivered one day but then try to change it to a later day and we had to fight tooth and nail for it to be the original day they said. NOW, heres the best part and how incompetent these people are. When they sent the new pieces guess what they did? THEY SENT THE SAME PIECES AS BEFORE. These people sent the same wrong pieces again. Sorry but how incompetent do you have to be to do that? Insanity. The problem then lies with the customer service people telling us “they didn’t know” or “they don’t know anything” “it’s not their fault” and that they would call us back on numerous occasions which did they? You guessed right THEY NEVER DO OR DID! Worst customer service ever dealt with and who act like little kids not adults and back talks to their customers when faced with directness about a situation that should never have happened. Of course I’m frustrated and pissed deal with it YOU NEVER disrespect your customers when your company messes up TWICE on the same BS it started with especially when the customer has paid you that much money. It’s customer service 101 you do your damn job correctly, and the customer is always right no matter how pissed they are or they sound. You do everything you can to correct, offer compensation, and get it fixed in a timely manner. The problem still is not fixed and no call back at all or information about when we actually get to sleep in our damn bed because of these issues they refuse to do anything about. Never shop here. Never deal with these people or company. They need to Immediately go out of business just horrible.
Rob was extremely helpful and knowledgeable. My husband and I were undecided on exactly what we wanted as far as our furniture pieces. Rob was wonderful in showing us items he thought would be a good fit for what we were looking for! 10 out of 10 recommended.
2 stars. Although their prices are better, their advertising and follow-customers-around-everywhere behavior is atrocious. I called and asked a question and they took my phone number from Caller ID and put it in their advertising system without my permission. Now, I get unwanted text messages ALL THE TIME. I don't need a salesperson to hold my hand all the way around the store, badgering me to buy furniture so they can earn a commission. I'm a grown man and can shop on my own! Shout out to Nikki for making my purchase process simple and easy. She gave me the space I needed until I made my selection.
Rob H did amazing at turning a no from the other Rob that told us no bc he didn’t do his job and no basic product information that was what we asked him for. He didn’t bother to check product detail we asked for. We left store came back to check dimensions to make sure if we could make the sectional work in the space we are putting it in. Rob H came to us and introduced himself, and we told him our dilemma and he immediately told us that the chaise is available on the other side that we asked and explained we needed in order to purchase the sectional. We informed the other Rob just a half hour previously told us it wasn’t available and didn’t even check for us. This sectional was also placed in front of the front door of the store first thing you see. A lot of customers are going to see this and inquire. Rob should know basic options and information about pieces that are in high traffic areas that will be inquired about .
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.