Ashley Store Dublin, OH (Columbus West)
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Dublin, OH represents the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Dublin, OH is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
What our customers say
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**update: they emailed me back saying they would not honor their return policy and accept a return or refund. Absolute scam. I wanted to treat myself to something other than Ikea and Amazon furniture, but alas, I deeply regret it. Ashley is a Complete Scam! Let's read their return policy together (clip included in this post): "Not completely satisfied? We accept the return of Standard Shipping item(s) within 30 days of delivery." I purchased the item November 19th (Order number: 725010008338). It did not get delivered until November 27th, which is the Wednesday before Thanksgiving. I was out of town. I came back into town the next day, and observed the item was wet. I called on the Tuesday after Thanksgiving to return it, and they let me know that it was too late, and I only had 72-hours. This is contradictory to their website, and doesn't consider the fact that there was a holiday in the middle of the return period. I was returning two end tables, so not particularly expensive. I have spent over a thousand dollars on a couch and an ottoman, and did not return those. I tried to resolve this via their chat and kept getting disconnected. If you don't refresh the page over and over again, the chat is lost. Finally after a phone call arguing with the rep and a chat where they made me submit pictures, they let me know that someone would be in contact with me in 3-5 business days. This is unconscionable that their window to respond to me, is longer than my window to respond to them. I'm very angry and I expect someone to contact me.
Staff were very knowledgeable and helpful and did not pressure a sale. The showroom has a large selection, and the process to purchase and deliver was seamless. We ordered Platinum service and the drivers showed within the promised window and set up the sofa with care. The only thing we noticed post set-up was the 5th center support leg was not extended to touch the floor. Not a big deal as we were instructed to inspect the installation. 5 star review.
I have been having the worst time with this store and the delivery. Went in one night before July 4th, knew exactly what we wanted, showed the salesman, he ordered it, and told us we got free cornhole boards - sweet! Delivery day comes, the bed wasn't ordered with both cubbies like I expected, we didn't get our cornhole boards, the movers BROKE our ceiling fan, parts of our nightstands weren't installed, and the handles on the ONE CUBBY weren't installed, it was super disappointing and not indicative of the premium delivery we paid for. I reached out to customer service, after a bunch of back and forth, I was finally compensated for the broken ceiling fan (at first they didn't offer enough to cover the cost of the fan...) and they ordered the other cubby at no cost to me (the most positive thing they did - for which I am grateful). I was told by customer service that the store manager CANCELED the cornhole boards - which I don't understand how they can cancel something that was promised/ordered to us. Today, delivery day two! The new cubby arrives! The delivery team comes in, I show them where the new cubby is going (replacing the side rail), and they get to it. After longer than expected and a bunch of drilling, they start carrying the cubby back out. I asked them why they were taking it out. They were confused. THEY REPLACED THE INSTALLED CUBBY WITH THE NEW ONE! I was like "um, noooo... that goes over here". Finally - both cubbies are installed and the handles are installed on all the drawers. BUT. I still don't have my promised cornhole boards. Never again, Ashley. Never again.
I would give negative 5 star reviews if possible. Ordered a chair on Sunday all paid up and was told it would be here on Wednesday ( today ) I was given a time frame 1 - 3 ish time frame. Cool. .. 245ish text saying 330 to 630. I replied ok. I mean I took the day off . Then 430 rolls around delivered service between 430 to 730 . Pissed I am but whatever. 745pm I am texting and calling them nothing. 753pm I get a call saying we won't be out today. I ask wtf and I get sorry!!! I state I took a day off to have this delivered and pretty much all I get is oh well... completely bullshit absolutely horrible service
Went in for the first time ever was amazed by how affordable prices can be as the quality except for being followed around everywhere. It made the shopping experience extremely awkward as it did not let me see everything as good as I wanted considering I was being stared at constantly.
impressed with the selection and prices. easy shopping w/ helpful employees
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
