Ashley | Fairborn, OH 45324

Ashley Fairborn, OH

Your Local Furniture, Mattress & Decor Store

Customers trust Ashley in Beavercreek to help them build the home of their dreams! With the area’s largest selection of furniture from the No. 1 selling furniture brand worldwide, you will find the perfect selection of furniture, mattresses, or accessories for any room at Ashley. Furniture is our passion and our friendly staff is available to make your purchase effortless from start to finish. Our store is conveniently located across from the Mall at Fairfield Commons.

Customer Reviews
4 Star Star Star Star
(746 reviews)
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Fouad Salim 9/13/22

Jude Eschete 9/13/22

We purchased a full living room set on 08/27/2022, as of 09/13/2022 there is no word on when our delivery will be completed, the website says it was estimated for 09/03/2022. We are just waiting around with no contact to be given any idea of when we will receive our furniture. Update 09/24/2022: I had to cancel my order of almost $6000. I was told on 09/18/2022 that my furniture would be ready today, I never received a phone call to schedule the delivery. I went to the store and told that my last item would now not be ready until mid October. I asked if I could schedule everything else to be delivered, they said that it couldn't be delivered for another week. I called their bluff and went and rented a U-Haul truck and came back and said I want my furniture that IS ready. The rep then said that it was at his distribution center and I was told it was 8 minutes away, I asked for a manager. The manager comes out and says my furniture was NOT READY and I could not pick it up, and that it wouldn't be ready for a few weeks. I ask why I was lied to, and he had the nerve to say "nobody lied to you." I call setting expectations, getting the run around, and expectations not being met LYING. Then the manager had the nerve to say, "Well supply chain issues are a thing." To which I responded that supply chain has nothing to do with me being told that my items were ready and waiting to be delivered and that not being the case. After being lied to, disrespected, and STILL NOT HAVING FURNITURE, Ashley and the Morris Furniture group will NEVER have my business again. This is a warning any potential customers, you may pay thousands of dollars, and not receive your items for months, if at all.

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Mohammad alkhalidi 9/11/22

B Hos 9/5/22

My partner and I went in to browse. We were immediately greeted, as happens in many stores, by a salesperson. They must work on commission because they followed us around the store despite our asking just to look. The awkwardness culminated when she asked us to sit on any bed and fill out a contact sheet that was supposed to fulfill some donation scheme. When we said we would rather not she said we didn't even have to use our real information. Pushy and a lack of integrity.

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Kathy Martin 9/1/22

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Mary Nicholas 8/23/22

Jill kristy 7/31/22

NEVER EVER BUY FROM THEM!!!! They have the absolute worst customer service i have ever had in my life!!!! I have waited almost a year for my furniture to be told that it can't be delivered. They will not find another alternative just that its my problem. Save yourself a lot of trouble and shop somewhere else!

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John Pawlak 7/27/22

Josh Carpenter 7/25/22

Great sales experience, but it's been TERRIBLE ever since! They gave me terribly damaged chairs as part of an $18,000 furniture order and trying to get replacements has been a nightmare! I called the store, and the chairs are in stock, but their "customer care" team insists on sending me replacement parts instead. I have been waiting for over a month, they can't even give me a date. They are heavy sales on the front end to make you feel all warm and special, but then after sending you broken garbage they are of no assistance and impossible to get a hold of. I would recommend Value City Furniture, I got some stuff from them around the same time and they have been AMAZING!

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Jenny Crain 7/20/22

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