Ashley Store Marion, OH
Ashley Store
Store hours
Open today: 10:00 AM - 07:00 PM
About Ashley
The Ashley Store in Marion, OH represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley in Marion, OH!
If you’re searching for furniture stores in Marion, OH or the greater Marion County area, come visit us at Ashley Marion! Our family-owned store in the City of Kings loves helping our neighbors find furnishings and decor to fit their lifestyle and budget—without scrimping on style.
Shop Quality and Style in Marion
At Ashley Marion, we know a home is more than its walls. That’s why our showroom is more than just an arrangement of furnishings. We craft inspirational displays grouped by style—farmhouse, midcentury modern, boho, and more—so you can see how pieces work together or visualize how they might look in your space.
Our friendly and knowledgeable staff is here to help answer your questions—or just let you browse at your leisure. Upgrade your living room furniture or entertainment space with customizable designs such as our Lindyn Collection, with neutral plush upholstery that encourages you to relax a while and a durable foundation system designed to resist dips and sags better than spring construction.
Speaking of customizable designs, test out our sectionals, featuring one-touch power controls, hidden storage, cupholders, and high-performance fabrics. Soak up other ways to refresh and revive every room, from a nursery or a bedroom for a growing teen to a home office or dining room where everyone gets a favorite seat at the table.
Our selection of mattresses guarantees a restful night’s sleep, with memory foam and hybrid styles, pillow tops, and the latest in cooling and comfort technology. Shop from top brands including Serta, Purple, Temper-Pedic, Sealy, Simmons, and our own rigorously tested Ashley Sleep line.
Don’t forget our outdoor furniture when the warm weather hits. Our sectionals, accent seating, dining sets, lighting and more can help you build a backyard oasis for firing up the grill, socializing under the stars, or lounging away a lazy afternoon.
Ashley Marion Gives Back
At Ashley Marion, we’re also honored to give back to our community through social responsibility initiatives like Ashley’s Hope to Dream program. We donate a portion of our mattress sales so that children in need can receive their own beds, complete with bedding and pillows, ensuring a good night’s sleep so they can do their best in school and in life.
How to Find Us and When to Visit
You’ll find our Ashley Marion showroom at 2074 Marion-Mt. Gilead Road, near Ramtec Ohio and the Tri-Rivers Career Center. Drop by from 10 a.m. to 7 p.m. Monday through Friday, from 10 a.m. to 6 p.m. on Saturday, and from 12 p.m. to 4 p.m. on Sunday. For more information about Ashley locations in Ohio, or to speak with one of our helpful sales associates, please call us at (740) 386-2333.
In-store offers
What our customers say
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Very helpful and all the employees came and thanked me for my military service.
Great personality overall great experience.
Melissa from the Marion store helped me get a great price match on a sofa and recliner, and I ended up saving hundreds doing that. Big thanks to her.
Sam was great to work with and did not pressure or overwhelm us. Very knowledgeable as well.
We had a great experience with Julie. No pressure
Carter was extremely helpful and knowledgeable. He showed me several options for accent chairs. I also looked at tables for a 3 season room. I made an appointment with him at a later date so my husband could see all the options. We found exactly what we wanted. Carter was super friendly. I will go back the next time I need furniture!
Another Ashley purchase for the win 🙂 Keith made it happen once again and got me an amazing deal on a mirror that I had been wanting for months because it was pretty pricey! But he was able to save me over $100 on it! I absolutely love it, every girl needs a full body mirror and I got mine finally! Make sure you guys check out all that Ashley has to offer, and if it’s something out your price range I’m sure Keith and the manager will work out a great deal with you! Thanks again 😁
We had a great experience shopping at Ashley. Both in the mansfield and Marion stores. The sales staff were extremely kind and very helpful. They knew their furniture and gave us helpful advice in our decision making process. I have to say that they are extremely patient also with no pressure. They want you to have the best buying experience and to be satisfied with your purchases!👍
It was great working with Keith. He found out exactly what we wanted, then went above and beyond finding us a perfect match. We are really looking forward to getting our new recliners. We will definitely work with Keith again for any future needs!
Melissa was great! Very helpful!
Melissa and Jeremiah were professional, friendly , very helpful with our purchase . Very pleased with all steps in our furniture purchase . I’d give 10 stars if I could.
Sam was very helpful,good customer service
Sam was super helpful and attentive when I was choosing my new living room set up. He was able to price match a difference of $1,000 from a couch I found online versus one the price they had in their storeroom.
Sadee was helpful and patient with me as I decided what I wanted to do. Stop in to look and ask for her if you need help.
Wonderful to work with ! Would highly recommend ! Thank you for taking so much time to show me different options !
Everyone was warm friendly and knowledgeable about the the business and product. It’s wonderful that the store is owned by veterans and they honor every vet that comes through the door. Sam was great! He took time to explain everything about what I bought. Thanks Sam! I’ll be back when I’m buying furniture again.
Great experience with Sam. Made shopping comfortable and straightforward. Highly recommend coming to visit him!
Me and my mother-in-law had went to purchase some things from your store. She is hearing impaired, and he was very patient and a pleasure to deal with. Thank you to Keith Shepard for The phenomenal experience greatly appreciated
Melissa was very pleasant to work with and very kind. Very easy to work with. Answered all our questions. She made the process easy. Thank you for helping us find our new couch.
Keith was very knowledgeable about the furniture in the store and helped me find the right couch and loveseat for my space.
Went here to purchase some items for my new place and had Keith to help me and couldn’t have asked for a better associate. He was very helpful but also wasn’t just pushing me to buy things. He was honest and showed me specific pieces that he knew I would like based on my taste and pictures that I showed him. Very thorough and nice and explained everything so I wasn’t second guessing anything. 10/10 if you are moving and need some new pieces definitely ask for Keith! They also have a lot of variety of items and options with colors. Will definitely be going back.
I was very pleased with all the different choices I had and the great customer ser vice I received Julie listened to what I was looking for and pointed me in the right direction to what I wanted. I will definitely return
Keith was very attentive and helpful. Really positive experience.
Keith was great and knowledgeable!!
I was impressed with how thorough my sales person was (Sam). All other sales representatives were very personable. I enjoyed my time talking to all of them. Keep up the good work. Thank you.
Very helpful, answered all my questions
My sales associate was very helpful
Had a great time picking out a new bed, dad got a challenge coin for his service and got thanked by all the employees! Sam was a great help and very very thorough in explaining everything to us! Best part was getting offered “beer or wine or soda or water” caught me off guard but I think that just about makes it the funnest store you can go furniture shopping in! 100/10
Keith was amazing and very patient when showing the different couches and even helping to find the right match for me
Melissa was great, very patient with me and kind and knowledgeable on what I was looking for.
Sam provided multiple options and had great follow through. Very pleasant experience.
Melissa was wonderful to work with!!
Great delivery by Dylan and Jeff! Very professional and kind. Just didn’t receive 1 chair as it was damaged. But they reordered it quickly and told me at their arrival. Thank you guys! Greatly appreciated and will refer you to friends and family;)
Melissa was very helpful, and very kind, we enjoyed working with her today
Sam the salesman was fantastic to work with
Sam,was a very pleasant and helpful salesman and very patient. He was knowledgeable and didn't try to rush me or talk me into something that I wasn't interested in. He didn't try to sale me something at a higher price which I definitely appreciate.
Julie Ledesma was knowledgeable and caring to our needs. She found the perfect recliner for my husband who is a veteran! She also had knowledge in each piece of furniture we looked at, down to the make of the fabric to the different options they gave us: we loved working with her!
Sam Ratliff at the Marion OH location was very thorough in explaining the different mattress types & features with extensive knowledge of each brand. Sam took the time to answer all our questions on the product & warranty details. We highly recommend seeing him for any mattress or furniture needs.
Great experience. Great customer service.
As soon as we entered Sam greeted the both of us, we knew then we would be taken care of, and we were!!!! A refreshing young man that wasn't afraid to take us all over the store and could answer all our questions. We like what this store stands for and will be shopping again ☺️
I had an excellent experience at Ashley Furniture, thanks to Sadee! From the moment I walked in, she was incredibly helpful, guiding me through the store as I searched for household furniture items. She never pressured me to buy but instead made the experience enjoyable, speaking to me like a friend rather than just a customer. What stood out the most was how she engaged with my son, understanding that boys can get bored while shopping with their moms, especially since she has a son of her own. That personal touch made the experience even better! This was my first time purchasing from Ashley Furniture, and I couldn’t have asked for better service. Sadee was patient, easy to communicate with, and made the entire process stress-free. Honestly, I think she deserves a raise! Her professionalism, warmth, and customer service were top-notch. I’ll definitely be returning in the future. Thanks again, Sadee! Let me know if you’d like any tweaks!
EXCELLENT SERVICE! Carter made our purchase so rewarding. He made all of the answers to our questions so easy to understand and made it a pleasure to work with him. Carter explained the instructions so well for the insurance purchased for the furniture we purchased. ABSOLUTELY EVERY ASSOCIATE acknowaged my husband for service in the military. As a added service to us Carter signed my husband and I up for an invitation to the Veterans appreciation event in the Fall of 2025. The icing on the cake was when Carter showed us the giveaway to sign up for as we headed out. CARTER IS A (5) STAR ASSOCIATE. ALL OF THE ASSOCIATES WE MET WERE 5 STARS. Jim and Sandra Mills
Sam was very nice, courteous, and patient with us. He didn't pressure us. He told us details about the sofas we were looking at. Explained everything at checkout. Answered all our questions. Everyone in the store was very nice and friendly. They have a nice selection to pick from. It took me awhile to decide between two different ones. Sam gave me time and space.
Great furniture, great staff, great price.
Melissa was amazing to work with! She got us an amazing deal on a table and bench. Then on a dresser! Will definitely come back and work with to her in the future. She is very knowledgeable and very easy to work with:
Drove down to the store on Saturday and we’re greeted by Carter . He was very knowledgeable and was instrumental in helping me find the exact piece I wanted that would fit my needs. Ordered the furniture and I’m looking forward to receiving it
Julie Ledesma helped us find the perfect living room furniture for our family, pointed out the best fabrics and the best prices for our family! Amazing experience!
Melissa was extremely helpful and during our visit.
We were looking to purchase a lift chair. Melissa greeted us at the door and helped us through the process of finding the perfect chair which came with heat and massage. Thank you for all your assistance Melissa Daniels. 😀 Highly recommend
Had an informative visit with Julie L. Today. Answered all our questions and then some. Thanks Julie.
Sam was very helpful, and very patient with me, my overall experience was very satisfying, and for all my furniture needs, I will not go anywhere else because of my experience today
Test review by Keith
Carter was extremely helpful and made our experience easy, We could not have asked for better help!
Enjoyed our afternoon shopping at Ashley. Sam did a wonderful job helping us pick out a pair of accent chairs. He went out of his way to look up various styles and explain all our options. We are excited about the chairs we purchased!
Everyone very friendly ad nice Very helpful
Salesman was very knowledgeable and helpful with our purchase. Very customer friendly and patient while we shopped around and compared choices.
Great store and great employee’s. Nice and friendly staff. Purchase a mattress and they gave me the best price. Must go for all your furniture and bedding needs, just tell them Denise sent you😀
Very happy with delivery from Giovanni & Donnie. They were friendly and completed the job in a timely manner.
Very friendly. We were impressed by the service.
Carter was so helpful and patient and super nice. I really enjoyed having him help me. He did everything to make my experience great. He needs a raise lol.
Very pleasant experience. The salesman was patient and willing to show me everything I needed to see.
Super friendly and extremely helpful. They didn't have exactly what I wanted in store but they didn't have a problem with ordering it!! I would definitely recommend them to anyone looking for furniture!
Great experience. Julie was extremely helpful. A joy to work with her. And the entire business is veteran focused. Very refreshing. I believe most everyone in the store came to thank me for my service when I made my purchase
Carter was the best! We got the best service and the best price. Carter was helpful honest . Go there and have Carter help you!
Associates very helpful and knowledgeable about what I was in need of purchasing. Good people! 👍 Also, helped me save some money.
I had the pleasure of working with Carter, he was great! He was able to help me pick out exactly what I was looking for. There was a large variety of options to choose from. He did a very good job at explaining the whole process to me and made sure I didn’t leave with any questions. If you are in the market for new furniture and decide to stop here, I highly recommend getting in contact with Carter.
Sam- was good salesman! Gave us plenty of alone time to shop but was readily available to assist with any questions.
Sam was wonderful. Very professional and went the extra mile to get everything right
Julie was so great ,very knowledgeable And friendly Ashley’s always have beautiful furniture no matter what room it’s for
Excellent customer service from Sam.
We had a wonderful experience shopping at Ashley. Our salesperson, Sadee, was very thorough with helping us select our pefect mattress and helped us stay well within our budget.
Carter did a nice job showing us mattresses and bedroom sets explaining the differences in the mattresses and the financing options and probable delivery dates.
Jeff and Dylan from Marion location delivered my chair.. Great fellas!
Excellent! Sam is great! Patient. Professional, not pushy.
I had a very good experience shopping at the Ashley Store today. Both Jeremiah and Carter were very polite and helped us find the right mattress for our needs. The the store was very clean and inviting. If I need anything else in the future I will be going there first.
We had the best experience. When we walked in we were immediately greeted and showed around to different couches we were interested in. Sadee went above and beyond to make sure we got what we wanted. We were offered something to drink as well as beer which we've never experienced anywhere else. We will definitely be back for any furniture needs.
Carter was very helpful and very patient while we shopped for our new living room. Carter and his sales manager, Jeremiah, are wonderful to work with! Thank you so much!
Very professional. And a great attitude.
I'v been to many Ashley Home Stores. The store in Marian, Ohio was the most enjoyable, friendliness and educated on products to find my needs. "Thank you all so much".
We worked with Sadee, at the Marion, Ohio store, and she was a pleasure to work with. We explained our needs to her, and I feel she went above and beyond to meet those needs while still providing us with quality furniture that is lovely. In addition, she made the experience fun!
Good friendly & professional customer service! I love how they honor and appreciate their Veterans. You can't beat their terms, their products are very nicely made, and you start to feel like family before you leave.
Carter at Ashley, was so helpful to me. Very knowledgeable about the mattresses and told a lot of time with me. Very nice young man.
Place is a joke. Prices are ridiculous.
Very helpful
Sadee was very helpful today choosing mattresses! It was a fun and easy buying process! Really nice store! Appreciate the shopping experience and working with Sadee!
Callie was very down to earth and easy to talk to. She gave us so many options and did a really great job today working with us and throwing out suggestions that matched with our ideas we had. Taking the time to make sure we had everything we set out to do complete! I absolutely love it that they donate a bed to a child in need when you buy a bed! That's amazing and sweet! We will definitely be getting most of our home furniture here in the future. I'm excited got the new stuff to arrive!
Callie went above with exactly everything we needed to furnish our new home. She went over everything very precisely and did so much cost effective things. 10/10 recommend her!
Seen the table a couple weeks before called ahead and setup an appointment with Sam. Quick and easy appointment he helped with loading it in the back of the truck. In the house same afternoon
Very good customer service and friendly staff.
We loved working with Jamie! She was very helpful and truly seemed like she cared about what we wanted for our home!
Sam was awesome and even stayed late to help us get what we needed and took great care of us... ask for him if you breed anything
Was very happy with all aspects of my purchase. Thank you Jamie and all the employees at Ashley store Marion Ohio.
The salesman was very knowledgeable and answered all.questions
We had went to a few other stores in marion an Delaware. Went to your store an looked around, after browsing around my wife an I came to a decision. Probably a bit more then we thought about paying. Treated well an liked the product .
Julie was really helpful!
Saleswoman was very nice
Carter was very knowledgeable about the type of bedding I needed the most. Thanks Carter I will recommend you to others.
Great salesman with excellent knowledge. Look for to working with Carter agin.
Bought a sofa, couldn't be happier. Carter was great to work with. We'll be back soon! 🎖
Very informative and helpful. Not pushy
Thanks Jamie you did a great job today
They made a new buying experience super easy for us! 10/10
Knowledgeable, kind and to the point
Wow! Is all I can say about Jeremiah at the Marion Location of Ashley Furniture. He was amazing. He showed us everything we came looking to purchase. He extremely patient and very Knowledgeable. If you are looking to purchase Furniture, please go and ask for him..
Jamie was so amazing. No stress or pressure. Truly easy purchase and quick.
Sam was awesome and nice. He recently started and Still learning, he was informative yet had no issues asking for assistance if needed. Would recommend him and anyone else at Ashley!
Great place with amazing staff
Jeremiah is a good salesman he did not try to pressuring me to make a purchase He was very knowledgeableand answered all my questions. Everyone was very friendly and the store was arranged nicely
Callie Rogers was helpful, friendly and did not use high pressure tactics.
Callie was very helpful and knowledgeable about the product offerings.
Excellent service and very knowledgeable.
Friendly, very welcoming and knowledgeable. Keep up the great work 👍 👏
We had a great experience shopping for 2 recliners on Black Friday. Carter was very helpful. He was friendly and knowledgeable, and was very patient in explaining our options.
Callie was wonderful to deal with . Our entire family uses her. Very helpful and friendly !
Jamie was very helpful in helping us pick out the right furniture and colors we wanted
Thank you Callie for all you assistance and help . Very friendly and helfull.
Calley was very helpful and knowledgeable, very nice lady. Good job.
Our local Ashley has been a go to for us for many furniture pieces. The showroom and hospitality are top notch. We worked with Jeremiah and he was great. I went in 2x’s to look as I was not sure exactly what I wanted. He was patient and not pushy at all. We have an issue we’re working through with another piece of furniture that we purchased previously. The warranty is through a 3rd party company and it has been annoying to deal with! They are helping with the next step of the process and we are hopeful our issue gets resolved! We highly recommend this store for your furniture needs!
Callie was very helpful
Callie was informative and responsive to our questions and made the transaction easy. She even called after the sale to let us know the chair would arrive earlier than we expected
Great service! They were so helpful and kind.
We stopped in the Ashley store in Marion. Jamie Shrivers was very friendly and professional in helping us find the right furniture for our needs. Would recommend her to anyone!
Good quality furniture. Great sales person, very efficient and helpful.
Jamie at the Marion store was awesome to work with. She assisted me in choosing bedroom furniture. The process was very smooth with absolutely no pressure to purchase anything. The best perk was finding a fellow female star trek fan!
Was looking for a new bed and adjustable frame we stop at Ashley home store in Marion and was greeted by Jamie Shivers who showed us what they had and with great explanation and details we decided on a bed and new frame she was very good at explaining the differences in mattress and frames and really nice to work with I felt great about the transaction with her
Our guy was great very complete on everything
Callie is absolutely amazing!! She helped me get exactly what I was looking for
Carter was very personable, and helped us find the perfect couch and dinning room table!
Carter and Nick were very helpful to help us get what we were looking for.
Carter was very helpful and made buying furniture easy and enjoyable.
Callie was amazing and answered all our questions! She truly went above and beyond!
The helpfulness was very good!
Carter was extremely helpful when it came to finding pieces that would fit my style and be functional for my family. I really appreciated his knowledge of the furniture.
I loved the service I received! I purchased the delivery and was advised that they don’t move the other furniture. I’m am so excited to get my new furniture!
Callie was fantastic to work with. We have communicated with her before on previous purchases as well.
Excellent customer service answered all questions we had and helped us find furniture we were able to pick up on the same day!
My experience was great !!! My sales representative, Callie, did an excellent job in helping me. She listened, show me options, and worked with my time limit. I look forward to purchasing more items in the future.
Callie is wonderful and makes shopping for furniture pain free. She is helpful and makes decision making easy as she guides through the buying process.
It was a pleasure working with Callie today she was able to help my daughter find and purchase her first living room set for her first apartment would totally recommend to others
Callie was amazing she was very nice and definitely made us feel welcome I will definitely be coming back if I need anything thank you for helping us find our living room sectional
I had an exceptional experience with Ashley in Marion Delivery! My movers, Giovanni and Stephen from Truck 2, truly went above and beyond. They were incredibly kind, courteous, and efficient, making my first moving experience ten times better than I anticipated. Getting my entertainment system up to my third-floor apartment was no small task, but they handled it with ease and a positive attitude. Their professionalism and teamwork really stood out, and I couldn’t have asked for better service. If you’re looking for a reliable and friendly moving team, I highly recommend Ashley in Marion Delivery! Five stars for their outstanding service!
Carter you were wonderful and patient in helping us find the perfect sectional. Very personable. Thanks again.
Carter was one of the best salespeople I have worked with in a while. He was extremely knowledgeable about the furniture, he was not pushy, and answered questions honestly. Very easy and patient to work with!!!!
Callie was very helpful and patient with us.
It's always a pleasure working with Callie Rogers. She is awesome. Always helps me find what I need. Very knowledgeable about all the products. Thanks again Callie for helping me. If you need furniture or anything at all, Callie Rogers is your girl.😇❤️
I wanted a recliner and I got one.. The store selection was extensive and sales reps were helpful and not pushy.
Thank you, Callie! I couldn’t have asked for a better experience in building my living room. Your talent for rearranging furniture and selecting the perfect accessories so I could see everything together made all the difference. Watching everything come together helped me make decisions quickly and easily. I also appreciated how you worked within my budget while allowing me the freedom to shop at my own pace. I'm so grateful for your guidance! Thanks again!
Loved it! The sales people are amazing, very helpful but NO PRESSURE.
Jamie S. Did an amazing job helping us pick our furniture and was very knowledgeable on all the furniture she showed
Friendly and professional. Definitely recommended.
We were greeted immediately upon entering the store. The sales persons were extremely helpful and we left with two beautiful chairs being delivered next week. We were very pleased.
Great first time experience shopping at this store. Carter was very professional & helped us find the perfect pieces for our home.
Patient and very polite, very helpful thank you
Nicholas and Carter were amazing! Explained everything and told me all the fees and protection for my new section and offered the protection plan. I couldn’t be happier! Very fun working with they as they were very knowledgable! !
Great service and friendly environment! Highly reccomend!
Called found item purchased $250.00 cheeper and called did match gaurtee over the phone now waiting for item to come Also sales rep did fine job with purchase
Jamie was great and helped us get exactly what we wanted!
Carter was extremely helpful helping us decide on what couch and tv stand would fit best for our home . We are excited to see how it all comes together and when we make our next purchase we would love to work with him again.
We were greeted when we entered store. Jamie showed us around the store showing us kitchen tables . Jamie made the process easy and will be receiving are kitchen table mid October . We will shop again at Ashley furniture.
Carter was very knowledgeable and helpful in my parents search for a new kitchen table.
Had a great experience with Carter who helped us find a sofa and coffee table in the color we wanted.
Carter was an amazing in assisting us in our furniture purchase. We went in thinking we knew what we wanted and with his help we ended up with a better purchase with his help. He did not pressure us to buy anything. He was very pleasant and patient with us. He walked us through the whole process in detail and answered all of our questions. I would recommend going in and talking to Carter for your next furniture purchase!!!
We enjoyed our shopping experience with our salesman Carter. He did not pressure us into a sale but was very knowledgeable about the products. It was a very easy decision. We found exactly what we were looking for!
Our salesman Carter was helpful and friendly it was a great experiance
Carter was a lot of help! We were on a time crunch and he made it happen. We had the best experience!! Everyone is always extremely friendly and helpful upon entering the store!
Salesperson was helpful and patient. This is the second purchase I've made from Ashley in recent months and am happy with both.
Very friendly, knowledgeable and helpful. Highly recommend!
Callie did a amazing job helping my husband and I pick out the perfect couches with everything we wanted. Very happy!
Callie was incredibly helpful and knowledgeable! Very excited for our new furniture to arrive!
Jeremiah did great. No pressure and able to read the customer well.
Julie and Nicholas were amazing. They worked with us and our budget. Julie helped me with fabric and layout. Great experience!!!
My representatives was Manager Nicholes. Very polite and informative. Answered my questions and explained procedures for delivery. (It was nice he was also a Veteran.).
Julie was a super big help in picking out my couch and loveseat.
We had a terrific shopping experience with Clara at the Marion, Ohio store.With our interested features in hand, she toured us around the showrooms and pointed out features. We took photos and returned the day with a few sofas snextelected. We selected our top choice with all of our desired features. We are very pleased with Clara's furniture knowledge and ability to suit our needs. An excellent experience! We went from being overwhelmed to a knowledgeable happy customer !
Warning ⚠️ do not pay $700 for the so called warranty! I've been buying furniture here for 30 years and the warranties and never had issues with them until now. We bought an $8k sectional from them and a $700 4 year warranty that included pet protection and 2 years later they are mincing words and not covering damage through the warranty .
Was easy to converse with Julie associate let us look no pressure helped us make a wonderful sofa both and worked 100 %with us on prices so that's why we always come back lov our furniture 😀
Choosing new furniture was a breeze with Callie helping us! She answered all our questions and made the purchasing process easy!
Julie was very kind and gracious in helping us find the perfect couch that can grow with us. Thanks so much! I think we will love our Modmax sofa :)
Clara was beyond helpful. She made sure we knew our options and gave pointers. She was willing to help with any questions we had.
Very nice and friendly service, very clean store.
Julie was AWESOME couldn't have asked for a better person to help me
Very helpful and patience with finding our purchase.
They were very helpful.
Very nice people to work with enjoyed it they gave us plenty of time to choose an let us pick what we wanted an answer all our questions thanks
Callie was so helpful. She knows the product, the policies and explains everything. Spending the time with her today was quite enjoyable. Thanks Callie! Your 3 ladies from Delaware.
I really wanted to patronize this store since it's veteran owned and offered an awesome deal for veterans. I had first talked with Nicholas over the phone. He was pleasant and answered my questions. So, I decided to stop in to see if the store had the item I found online. The associate showed me a similar item. I expressed that I wanted to sit on the item I had found, which they did not have. The only help I got from Julie was I would have to call other stores to see if they had it on their floor. Really? I thought that's what a sales associate would do. Sadly, that's where it ended.
Very quick process and great sales help
Justin was amazing helping us and taking his time both times we were in recently
Carter was able to find what I needed to match existing furniture perfectly! Would highly recommend.
Carter was great to work with made the shopping experience enjoyable !!!
Great experience! Callie was wonderful to work with and provided outstanding customer service!
Callie was extremely helpful throughout the process of purchasing a new mattress. She made it very simple and easy. She was very kind, patient and truly listened to what our needs were. She took her time explaining everything and we appreciate her all of her efforts.
Sales person was very polite and knowledgeable. He took the time to show us multiple sofas and chairs. He answered all our questions. He did a great job.
Justin was great to talk to during my furniture hunt.
The manager of the store was great to work with.
All good!!!!!!
Found exactly what I was looking for for a great price. I also would like to say that the staff was very helpful and I didn't feel rushed to just buy something
Thank you to Callie for making this buying experience an enjoyable one! We came in for a couch and bought the whole set! Her wonderful personality and knowledge made us very comfortable with our purchase! We will continue to ask for her for future purchases!!
Callie was extremely helpful.
Callie was amazing! So helpful and friendly. Would definitely come back to work with her again! Thanks Callie!
Jeremiah was very helpful in selecting my new reclining loveseat and helped me find a great deal. Explained the benefits of the warranty thoroughly for me and helped get delivery scheduled ASAP. Looking forward to a comfy movie night in the near future with my new furniture.
I want to thank Julie Lesdes and the General Manager for helping and making customer service excellent at the Marion Ohio store Thursday June 20 ‘ththey made it happen for me to get what I wanted with no stress very friendly atmosphere I was very impressed with the way they treated me and made me feel and that goes a long ways because the type of work I do I go hard to make my patients feel happy comfortable and definitely loved so thank you Ashley Furniture for being Awesome people to meet and I am definitely going to love my new dressers and nightstand we all know Ashley have very nice furniture 🙏🙏❤️❤️❤️
Callie Rogers is a great asset to your store. From the moment we walked in she greeted us and made that connection immediately. All we had to say was what we were looking for and she would get it or bring us to it. We immediately knew that she was who we were going to buy our furniture from. Ashley was a one stop shop for us, a whole house full of furniture, and with Callie’s help we found it all. We will definitely be recommending this store in the future. Also Ashley furniture really supports their veterans, after Callie found out I was an Army veteran, everyone in the store walked over, thanked me and shook my hand, and Callie presented me with a medal, it was truly heartwarming. I look forward to moving to LaRue, with such a welcoming community. Again thank you Callie and crew for the great experience!!!!!
Callie is absolutely the best person we have worked with. She went above and beyond to help us pick out our perfect bed. She helped us with every question we had. She wasn’t pushy and listen to our wants and needs. She was very easy and friendly to work with. We were very happy with her and were just as happy the last two times . We couldn’t be happier or ask for anyone better than Callie. Thank you Callie.
Clara was absolutely amazing. She helped us with getting our new dining table! The whole experience was quick and easy. I couldn’t have asked for a better employee!!
Purchased a couch today from the store in Marion Ohio. Justin took great care of us! He helped us find exactly why we wanted! Thanks!
We stopped specifically for an end table. Sales Consultant Jeremiah was very helpful. We were not pressured and the purchase met our needs. Thank you!
Super friendly
I went into Ashley Furniture in Marion on 06/10/2024. I didn't even buy furniture yet, but I had a wonderful customer service experience with Justin. He asked if he could help me when I walked in, I explained that I was looking for furniture for my living room. I didn't know what I wanted, my old farm house has narrow doors and I just wanted to get an idea of what was out there to replace my old furniture. He and I chatted a bit about some options and then he let me roam through the store. He checked in on me about half way through the store to see if I needed any help. When I was getting ready to leave, I touched base with him. He asked about what I found, if I had any questions about the options, and if we could exchange contact information. I told him, I needed to go home and remeasure my door because I was afraid the options that I liked wouldn't fit. I showed him the ones I did like and he informed what the lead time was like my choices. We chatted and joked for a few minutes, he walked me to the door and asked again about contact information, which I refused because I just don't know if that furniture will fit in my door. While I didn't buy anything, Justin's customer service was not pushy, annoying or overwhelming and made me feel like I made a friend while browsing at furniture. Thank you for the great customer service experience!
Julie was great to work with and very helpful. She made the buying process very easy!
Callie was very helpful and kind throughout the entire process.
Callie Roger's was beyond amazing and definitely who I would recommend to anyone!!
Great experience.. All good.
Nice store. Lots of selection. Very friendly and helpful employees.
Sales representative was very helpful. He is made for a sales position. Friendly funny was fun to work with.
Shout out to Callie Rogers, she was incredible and made buying fun
Excellent customer service!
Julie was excellent to work with. She explained everything very well. Thank you Julie for helping us at Ashley!!
I had the nicest sales lady. She made me feel so comfortable and right at home. She explained everything to my understanding. I would give her a 5 star over and over. She was awesome.
Callie was very helpful and very knowledgeable. She took time to look around the store and even moved a heavy lamp to see if it would go with a sectional I'm interested in.
Callie was professional through the entire process and ensured we got the price we wanted for our furniture! Not only did they price match but, they offered us free delivery and lifetime maintenance for being a veteran. Thanks Callie for working with us! Great job!
Great experience shopping here
Everyone was very helpful. Justin took me all over the store trying to share with me what I was asking for. So glad we found THE couch..
Julie was amazing. Ask for her when you go!
Absolutely the best furniture purchase experience we have ever had! I cannot say enough good things about the entire staff. We will be back
I love this store
Everyone was super great and helpful! Justin was absolutely amazing! Thank you everyone!
Friendly and patient. She read my husband and I well. Greeted us then let us look and once we sat down on the couch we wanted she made the sale. She did great a job on getting us financed to.
Great experience and friendly other than being a Penn state football fan
The experience was very pleasant. Justin, sorry I couldn't let the staff be subjected to 5 star bragging all day. Justin went above and beyond to help me find the perfect sofa and was very entertaining.
Was very polite, attentive and great salesman. Answered every question very well. A great salesman. He should get a raise. Because he showed he actually cared about our needs.
Julie was very patient with what we wanted and needed with purchase of our sofa. Found what both my husband and I needed for total comfort. Also very kind with our little dog. Thank you Julie.
The service was very good and you have a wonderful product thanks for your service
The service with Julie was remarkable outstanding service.
Nicholas at Ashley Furniture was very friendly, knowledgeable but not pushy. He gave us space to browse but would check back with us. Overall a very nice experience!
Callie was wonderful to work with! We picked a bedroom suite and were unable to get all the parts to fit in our bedroom. Callie and the store manager went out of their way to help us find the PERFECT bedroom suite. Fantastic experience!
Callie Roger's greeted me promptly Upon entering the store. Did not have to look for anybody or hunt somebody down. She listened to what I needed and Made suggestions. I came in thinking that I would have to pick a bedroom suit or a couch.She made it happen in one trip. She was very acknowledgeable about the products . And help me work in my budget to get both a bedroom suit and a couch. She was very friendly explained everything. I highly recommend this store in their staff. Had a great experience for having to lay down the money I had to.
When we walked in we were greeted by Julie at the Marion OH store. She was professional and understanding that we were looking at a whirlwind of pros and cons to each couch we came across but thankfully through her guidance we were able to come to a decision within our budget. I would suggest to others asking for Julie as her real world experience in furniture buying made her a reliable and trustworthy sales associate! Also I didn’t feel as if she was suffocating or pushing as most places show floor staff can be. The other employees were also so very friendly everyone with a smile. 1000% recommend over big sandy or big lots.
Went into Ashley’s just to look and walked out with a beautiful sectional at a fabulous price thanks Nick for all your help
Calli, was amazing, she was very helpful and knowledgeable. Thank you so much for all of your help!
Had a great experience at Ashley Home Store in Marion, Ohio. Justin, our sales representative, was great and answered all of our questions. Our daughter is excited to get her new bedroom set.
Callie Roger’s made purchasing new furniture a great experience, quick, and efficient. She is very knowledge of the inventory!
Very well my daughter is knowledgeable about the questions we had and made a very comfortable experience
Very nice store.
Fantastic customer service. One of the things I love best is that they are very much veteran oriented. Mindy took the extra time to make sure one of our veterans was taken care of today!
Mariah was amazing, so helpful!
Exceptional to work with! So helpful and kind, and she has an excellent, creative sense of style!!
Very helpful & polite
Great respectful salesman didn't push into buying made it a comfortable experience
Mindy was great! Patient and helpful without being pushy. Recommend her and Ashley Home Store without reservation.
Very friendly and she knew what I was looking for and found what I wanted. Explained everything and got me taken care of right away 😌
Ashley had a large selection of lift chairs. Your representative, Justin Brentley, is a great asset to Ashley. He was very knowledgeable, willing to spend time and answer questions. He was very personable, with a great sense of humor. Will look for him to assist with my next purchase. Thanks much, Justin.
Misty was very pleasant to work with , she is very knowledgeable. I'd like to give her a 10 Star rating
Justin B. Was awesome in helping us find and purchase our new sofa! Quick in and out shopping experience.
The sales rep was very knowledgeable and helpful, she made it an enjoyable experience
Callie was a great, helped me to her fullest and did a wonderful job. Everyone was great
Good selection and excellent customer service.
Very friendly and good pricing. Really are very patriotic and show the veterans they are honored to the ones that have served.
Excellent job very professional Callie went out of her way to help us. VERY satisfied
We ordered furniture over the weekend. The sales team went out of their way to help us find the items we wanted. Our thanks to Julie and the store manager.
Justin Brentley was very helpful and knowledgeable. He made the process simple and easy.
Callie was very knowledgeable about the products. She compared products and listened to what we were wanting. Always enjoy working with Callie
I went into the store with a wish list and an idea of what I wanted. What I got was awesome customer experience and a whole new living room set complete with small side tables, coffee table, and ottoman. Best part was it happened to match our dining room table without us realizing it. We told Julie what we were looking for and she walked us to all the pieces that fit in the theme we had in mind. Absolutely awesome! Keep up the great work and definitely love the appreciation you guys have for veterans. We will definitely be back to buy our bedroom furniture when the time comes.
The service provided by Callie was exceptionally satisfactory, and I would highly recommend her to others.
Callie did an amazing job! She let us look without being overbearing but was still present for questions. She was also very knowledgeable about the products and helped us find something specific to our needs. Highly recommend!
Callie rogers at Ashley’s was amazing and helped us find exactly what we wanted that fit the needs of my picky partner and I. After two different days of shopping we left with a new living room and bed room that we both love. Super thankful for Callie’s patience and commitment to helping us meet in the middle and pick the perfect new furniture for our home. Will for sure be going back.
Clara is a very friendly and knowledgeable saleswoman. She was very informative and even offered us something to drink. Checkout was quick and we recieved everything we ordered.
Love Love this store!! You won’t be sorry!!!
Very accommodating
Callie was exceptional! I didn’t even realize the store had closed long before I checked out. That’s great service!
We were greeted quickly and offered assistance on what we were in search of. The sales rep went as far as bringing over all accent furniture to show us what everything would look like!
Very thorough shopping experience..the salesperson, Callie was very knowledgeable of the information we needed to purchase a chair. Very likable employee.
Clara was great! She hung nearby at my ready. She answered my questions and patiently worked with me while making my decision.
Mindy was wonderful! She explained things, showed me a few options, then let me look around by myself. She has excellent customer service. This was the best experience I have had looking for furniture! Everyone was very nice.
The service was impeccable! Nicholas was so helpful and knowledgeable.
We had a great experience shopping for a recliner. There were lots of options to chose from and lots of information was given for each one we looked at. We will be going back the next time we need anything.
Great customer service and attitude!
Mariah is the best Sales Trainer! 😊
I went to the Marion, Ohio Ashley Home Store with a definite list of furniture items I wanted. Within minutes a sales lady found the exact sofa I wanted. Then she showed me bar stools, but I initially decided they were pricier than I was willing to pay. She did some magic with her phone & lowered the price enough that I bought three of them. I got four pieces of good furniture for an excellent price& left the store very happy.
My wife and I are extremely happy with the experience we had at Ashley Furniture in Marion,Ohio. We are especially thankful for our sales rep Julie who spent alot of time helping us choose and purchase what best fit us!
Callie was my salesperson and she was awesome! Super friendly and was very knowledgeable. The entire staff was energetic and overall felt like they were a family. Definitely recommend going there!
Whitney was great and we really appreciate the recognition of mu husband being a veteran!
Whitney was wonderful to interact with! She was very helpful in getting us a new sectional ordered!
Callie was very professional and knowledgeable. I appreciated her help and enjoyed working with her!
Callie was patient, supportive and so very helpful with my whole experience. She was personable and really got to know me well. She was exceptional, I'll definitely be back!
She was very thorough and explained every detail.
Mariah greeted us and listened for what we were looking for. Then, after confirming her store did not have the item, found just what we were after at another Ashley location. She made arrangements to have it transferred to our community for pick up.
If you need some Furniture. Stop in at Ashley Furniture Homestore in Marion OH. Ask for Mellisa Daniel's. She will help you, and take great care of you.
Great friendly staff!
Callie was wonderful helping us find exactly what we were looking for! She was very knowledgeable about the furniture and wasn’t pushy at all! I would highly recommend her if you’re looking to furnish your home!
Service was excellent, CLARA assisted with the sale. Thank you
Our experience at Ashley Furniture with Callie was amazing! She was very friendly, extremely knowledgeable about the products, and helped us find everything we asked for and then some! We will definitely work with her again very soon!
Had an amazing experience with ordering my sectional and delivery went so smoothly! Will be coming back to Ashley Furniture for all my furniture needs!
I had a wonderful experience at Ashley with Callie. She was exceptionally professional and detailed in presenting beds for me to choose from. She was very helpful and giving me the best deal possible. I left feeling very good about the purchase I made. I was satisfied for being within my budget and comfort in the bed I chose. Callie was delightful and very easy to work with. She was so very, very knowledgeable. She worked very hard for me, and stayed beyond her scheduled time to take care of me. I appreciated her very much. She was wonderful. Thank you so very much Callie! Nancy C.
I shopped today at the Ashley Furniture store in Marion, Ohio. Jeremiah helped me find the perfect Electric Recliner with a "Lift Seat". Jeremiah made my purchase so easy. My new Recliner also has "Massage and Heat" units. It's awesome. I would urge anyone looking for the "perfect purchase" to shop at Ashley Furniture. Jan Valentine, Bucyrus, Ohio.
Whitney was great. Knowledgeable and very willing to help us.
Jeremiah gave us excellent service.
Outstanding & exceptional service. Treated with respect! Thank you.
Staff were friendly and helpful.. I got exactly what I was looking for..Thanks
Nice people and helped me find what I was looking for
Everyone was very patient with my indecisiveness. Gave me all the information I needed and even Rearranged furniture in store for me to see things together.
Julie made purchasing our new furniture easy! Wonderful experience!
I called from Florida because they had 2 dinette chairs same as mine. The set was discontinued. I spoke to Julie explained that I needed the chairs for my set. She let me call you back normally we don’t ship furniture. Julie called back the next day after speaking to management they said they would ship them. Julie went above and beyond as did the store to satisfy a customer 1000 miles away Thanks again
Callie is amazing! Very helpful, courteous and patient. Gave us a great experience buying our new furniture!
My experience was what it should be. Waited on by Julie and she was terrific. Very knowledgeable and professional.
Great sales associate Kalie! Very well versed, educated, and friendly. Left with the perfect couch!
Callie is an excellent communicator and listens too, professional and courteous with abundant knowledge of all items .
Jeremiah was very helpful, personable and extremely nice.
Delivery men would not remove old furniture for my elderly, disabled mother, who can barely walk, even though they used to do that when delivering old furniture. They told her that she's responsible for moving it herself, and don't care if she doesn't have anything to sit on while she waits for them to arrive again. They were very condescending about it. The delivery fee is $160, plus tax, and they don't even remove old furniture. We won't be doing business with Ashley again. They used to be our go-to for furniture. Not anymore. Needless to say, she does not have her new furniture. I guess they expect her to spend even more money to hire professional movers? She's 75, and on a limited income like most seniors. She can't afford to do that.
Great selection of quality products and fairly priced.
Excellent customer service thank you so much !! Worked with Callie and she was so kind and professional
I spent 3 hours in the store buying furniture. Callie Rogers is the employee who helped me and she did an outstanding job answering my questions, walking around the store with me and giving me great suggestions. She was very patient and professional. She made me feel my time was important and that I was not just another customer! My experiences at Ashley Furniture has always been positive but, I have to say that Callie was fun and a joy to work with today. I must give her a 5 star rating for her outstanding customer service. I will continue to ask for her when I return to the store for future purchases!! Thank you and thank you Callie!! You were such a great help today! Gloria Craig
My Lucky Day! Walked in to Ashley HomeStore in Marion, OH yesterday looking for a new sofa and met Callie Rogers, Sales Associate. She took the time to show several sets in line with my wishes. Explained construction and fabrics, helping me pick the perfect set for my home. Such a beautiful store and Callie is the best! Look her up if you want great service and Ashley HomeStore for great furniture and prices.
Callie was friendly and easy to work with. She made our experience an absolute joy! Great selection.
Very nice people and Helpful
Great Service, easy to work with, and all associates are awesome! Thank you!
Callie did an excellent job for us today, she was so helpful and very knowledgeable. It was a pleasure working with her.
We had the best customer service ever! I was so excited when Callie told me she could come to our home with different samples to match an existing chair with a new sofa & chair for our family room. We’re so glad she did because what we thought we wanted didn’t look very good in our room. So with the samples she brought we were able to pick out the right one. That made all the difference in the world. I highly recommend them along with our awesome sales associate Callie!
Sales Associates were all very nice. Good prices and great variety.
Julie was a wonderful saleswoman. She was ready to greet us at the door, talked us through a few furniture selections, offered a beverage and snacks for our children, and was very polite every step of the way. We purchased a sectional sofa and are excited for its delivery. Thank you!
The bed selection was nice but not offering free delivery like other Ashley stores in Central Ohio was disappointing.
Whitney is the best!!
Callie did great at answering any and all questions and did her best to find me great deals.
Julie got me the chairs that I wanted and very reasonable financing. I would suggest this store to others.
Callie did an excellent job helping us find what we needed.
Fast friendly and I got everything I wanted for a reasonable price. Thank you Whitney!!!
Friendly and helpful! Easy buying process.
Julie was very friendly and accommodating to what I was looking for. She was very patient with me being so undecided on what I wanted. She encouraged me on what felt best for me. After about an hour of talking and discussing what I wanted, she got me set up with a couch, which I am so excited for. I plan to be back to get more in the future!
Very helpful.
My experience at Ashley in Marion could not have been better. The first day I browsed the store and Doug was most helpful with my questions. I returned 2 days later to make my purchase. Mariah was great!! Everything went so smoothly. I have my eye on some other pieces. I will definitely go back for them. Thank you for top-notch service !!
Store was laid out nicely
They were very helpful and great person's. They gave us a great deal.
Callie was so helpful and knowledgeable about the pieces and their warranties. We will go through her again!
Callie was thorough and thoughtful throughout our entire transaction.
Julie Ledesma (Marion Ohio store) is the best salesperson I've ever had the pleasure of working with. I am recommending all my family & friends to work with Julie on all their furniture purchases. Thanks Julie!!! J Street
Brandi was absolutely wonderful to deal with on the sales end of the deal. She got me exactly what I wanted and was so informative on my couch sectional options and store services/deals. I chose to have my sectional delivered from Marion OH to Findlay OH and the two gentlemen that delivered my couch could not have been better. I didn't have to do a thing! They laid down a rug outside to ensure they didn't track in dirt. They didn't scuff my trim and they were extremely proficient with their and my time. 10 out of 10 recommend.
Callie was super nice and knowledgeable about the furniture. She was very helpful in making a great purchase. Would definitely do future business at the Marion Ashley HomeStore.
Extremely great service! They made it very comfortable to look around the store with no pressure to purchase. They made the buying experience amazing! I highly recommend the Marion Ashley Furniture Store.
Meagan was very helpful!! I recommend 100%. Great customer service
Callie was very helpful and patient while me made our decision on which furniture we wanted. They answered all of our questions, stayed late due to our work hours and made the process super easy. 100% on customer service and price.
Very nice gave us a great deal very happy with purchase
I worked w/Callie @ the Marion, Ohio Ashley store & she has been amazing. I purchased an entertainment ctr & I asked many ?’s and not once did she seem frustrated w/me & my ?’s. I asked abt measurements, structure, pricing, delivery, financing & she answered everything effectively, w/kindness & if she didn’t know the answer to one of my ?’s she wld find it & get bk to me w/quickness. This was a $680 piece but she worked w/me as if she was selling me $30,000 worth of furniture. I hv worked w/my local Ashley in the past & will continue to work w/Callie for future needs. It was nice to be able to make this purchase in my hometown. Callie is amazing to work with and her personality, well, she shines like a big diamond 💎 I truly hope her upper management recognizes her value to their store. Thx Callie job beyond well done! (I wld hv given 10 stars if I cld have.)
Staff was courteous and knowledgeable, and very nice to my 83 yr old mom, talked directly to her instead of just to me. Pointed out available discounts including a Veterans discount for my father who recently passed away. Mom bought a nice recliner which suited her exactly at a very fair price. Would definitely shop here again.
Whitney helped us today she was absolutely amazing! She helped us pick the perfect couch and loveseat set, she helped us figure out what fit our needs. She never seemed irritated with our questions and concerns. And gave us all the time we needed. We truly can’t thank her enough, for all the time she put in helping us!
Everything was fantastic! Joy to work with Mariah!
The associate that assisted us was very knowledgeable & had personal experience with the products. She was also extremely patient & understanding.
Great customer service. Jeremiah was very helpful and patient while I decided what I wanted. Will definitely be returning soon.
I worked with Kelly Rogers and she was awesome I couldn't decide between what couch that I wanted and she went to the extreme of looking up different colors for me on the computer so I could decide working with her was great.
Callie was the best to work with! The perfect balance of attentive yet easy to be around. Her knowledge of the floor helps get you to what you want much quicker. Will come back again!
Callie Rogers was great to work with. She was very knowledgeable and helpful, answering all of our questions.
Wonderful working with Rachal!😁 And I like they let you look without hounding you.
Jeremiah was super friendly and very helpful. He listened to our needs and didn't push anything on us. We didn't expect to buy anything today, but found exactly what we didn't know we needed.
Sales rep was extremely patient, helpful and proud to be working for Ashley Furniture She gave lots of praise and compliments for the owners of the Marion Ohio location.
Didn't get to store till 5 min to close for the night took time to show us the recliners and stayed after no hurry to leave after being there all day very knowledable on chairs real happy with sales people
Callie helped me and my husband pick out our dream couch she was very helpful and super sweet! she was amazing ! We can’t wait for our couch to arrive.
Callie was an amazing salesperson. I would recommend having her for a salesperson for all your needs
Rachael was great. I was able to find the 3 items I needed efficiently and timely. Will be back for more.
Wonderful experience. Julie is not the type of sales person I expected. She was respectful of our space but was also there when I needed her. I would definately come back to buy more- only because of her care
Jessica was amazing 👏.
When I walked in Rachel greeted me at the door in a very pleasant manner. She asked how she could help and in a very professional manner helped me select the recliner I liked. My old Ashley card was expired and a new one was acquired and the purchase was easily done as well as the delivery date.
Rachal was very knowledgeable and congenial. I didn't feel pressured or rushed to make a decision. I would recommend visiting and checking them out.
Rachal was awesome when we 1st stopped just to look. She followed up with texting us pictures of our sofa choices. We waited to return (with husband) after she came back to work after vacation to give her our business. My husband main the final choice we bought the sofa walked out very pleased with our service and cannot wait for the sofa to be delivered. Shout-out to Rachael so sweet and very professional. Great customer service 👍😊 The Milligans from Delaware Ohio
Great help always with Jessie and Ashley
Had great customer service experience with Julie. She got me great deals and order my furniture promptly.
Julie was super laid back & helpful!
Jess was the best salesman i could have hoped for. As soon as i walked into the door jess made sure i was taken care of 100%. She made it her priority to get me the best deal possible !!!, Like when i didnt know if i wanted to get a comfiter for my bed or not, she explained it covers any spills or damanges to the bed if i get the confiter and sheetz thru them. She also got me a bundle for all the accessories for $365 and was able to convince the manager to throw in a deal since i would pick up my matress but have them only deliver the smart bed frame i bought with my temper pedic.
Jessie went above and beyond for us and we got the coziest couch ever! 10/10
Delivery service was great! Brent and K.P. were wonderful to work with. Highly recommend!
Update: Spoke to the person in charge and he did a great job handling the situation! Thank you My experience with this company has been absolutely ridiculous. I purchased a sofa in December of 2022 and it has been nothing but issues since then. Shortly after purchased the sofa was already showing signs of a defect. I contacted Ashley and they sent someone out to "repair it". It was not repair correctly in fact it looks worse than it originally did, and is once again showing signs of wear and tear. At this point i would like it replaced as there is no reason a new sofa should have these issues. I've attempted to make contact because it is unacceptable and have not heard back after leaving a message two weeks ago. I understand they probably get a high volume of calls, but two weeks?! I don't usually leave reviews but I'm completely disappointed in my experience with this store considering the money I spent.
Jessie was an angel: very easy to work with; didn't pressure me in any way; and knew just what I needed. It was a very pleasant shopping experience.
Really good service
Sales person was very helpful and informative. Was polite and took time to go over everything, making sure I would be happy with product. Thank you.
Great personal. Very nice store
I had the best experience ever at Ashley Home Furniture store in Marion Oh. My incredible sales representative was Rachal. Rachal could tell I was lost and needed some help. I was trying to shop by myself and didn’t have a clue. She stayed close but not to close. I finally let her in my space and that was the best decision ever. She took her time and drew out the room I needed furniture in. She set an appointment to come and look at it the next day. Did measurements and brought photos. The following day I went back to the store where she showed me some pieces she picked out. She listened to my request for the purpose of the room. I am happy with my purchase and great full that it was not a pushy experience. I will return.
Jessie was extremely helpful, very patient when waiting for me to gather the information she needed, and nicer than any person I have come in contact with in the furniture industry here in Houston. I only wish we had more Jessie's in the furniture retail industry to make shopping an enjoyable experience for those of us first time furniture buyers. She deserves a raise and lots of recognition. Can't wait to buy from her again.
We have been helped by Rachal. We looked around tought about it and came back to purchase. She was helpful from the beginning to end with prices and suggestions. Our visit here at Ashleys has been very pleasant and Rachal has done a wonderful job. Thank you
It was a very good visit with you. Took me right to the recliner section in a wheelchair so I didn’t have to walk that long distance. Treated me like royalty. Thank you very much.
Super helpful!
Rachel is amazing, she helped me find my new sofa! She is a very helpful, but not over- bearing sales person. She has a wonderful personality. I will be back to shop at Ashley Furniture. People like her make you want to come back!
Rachal was very helpful, providing the information we needed to make the right choice for use. She answered all the questions we had and was never pushy.
Great experience
Thank you for all your help today Rachel! Service in Marion was amazing.
We were greeted warmly upon entry and Jessie took the time to assess exactly what I was looking for. She cheerfully checked a number of items and helped me order what will be the best fit for my home.
I won a gift card at there veterans luncheon for there store we went and found two chairs and a table for outside on our deck they we just what we were looking for the the sales manager helped us find a fire pit to match he was so nice and helping us find what would work best for use he was so helpful and thankful to us he did a excellent job of informing us of what was on sale and available and it was everything that we liked. Did a great job. Thank you very much Nicholas K we will alway buy here love the family atmosphere, and they have a Lotta great furniture
Thank you so much for the wonderful experience today at the store. You have the best customer service personality. It was a joy to be with you. The gift of the chair we won is so greatly appreciated and all the company does for veterans. Thank you Ashley family.
Everyone was very nice and helpful, can't wait to get my furniture!
Great customer service, got a great deal. Definitely recommend for everyone.
Very friendly, very helpful, great service, great experience
We’ve been buying home furnishings for nearly 40 yrs but NEVER have we had such a wonderful experience ! Our sales professional named Julie, was phenomenal !! Very professional yet genuine. She is Very knowledgeable of all the products on the showroom floor. She listened, asked questions & truly cared !! Made our shopping experience stress-free and fun ! With Julie’s expertise we found quality yet affordable furniture & accessories for our finished basement. This is now our #1 furniture place to shop.
Staff very helpful and friendly 😊 Didn't make you feel like you need to buy right now.. But we did
Just the best experience yesterday purchasing a recliner from Jessie....she was warm, honest and knew her products. The Marion Oh. Ashley store was beautiful...furniture and accessories...impressive!! Also very nice manager at the service desk. I just like authentic people..that's the definition of what a professional means to me. Thk you Jessie and company... 👍
We stopped by Ashley's store in Marion, and we spoke with Rachal. She helped us find a couch and loveseat. She was very professional and answered all our questions. I normally don't buy the first thing I see that I like, but I felt confident in this decision. I would highly recommend visiting her store in Marion, and Nicholas who assisted also knew his"stuff" and was very pleasant!
Mindy J. Is the reason I stayed looking and bought my beautiful furniture. She was very informative without being pushy. Casually checked in on us here and there with a very welcoming smile. I hope someone big is watching her and taking notes on how to gain customers.
Julie was very nice and understanding. We didn’t feel pressured to buy.
Greeted as enter the store, helped right away. Great saleswoman. Bought a loveseat couch I was looking for. 🥰
Rachal is fantastic! She went above and beyond to ensure we found what we needed!
Rachal did a great job, very friendly and knowledgeable.
I really appreciate Rachal at Ashley furniture she was a big help in helping me find nice furniture at a decent price thank you.
Found exactly what I was looking for with the help of our sales rep.Jeremiah. He Made the process easy right down to the financing .
Overall amazing experience, from customer service to variety and quality of the products. Would recommend to anyone!
Rachal was great! I called the night before and purchased one bed over the phone and today she convinced me to purchase a second bed after she confirmed it was in inventory and I could take it today.
Jessie was wonderful. She made sure I got exactly what I wanted. Great experience.
Our sales lady Jessie was extremely helpful and patient with us! Pleasure shopping for furniture!! Thanks Jessie!!!!
Rachel Was Very Helpful and Let Us Look Around Without The Hassle. No Pressure Sale. Will Be Back.
I was greeted by Rachal right away who took great care of me and helped me find what I wanted while also getting me a great deal on my new furniture!
Great service!! She was very friendly and knowledgeable. No complaints!
If I could only give more than a 10 star review of Jessie and Doug! They went over and beyond to find exactly what I wanted. Courteous, friendly, patient, and I felt no pressure as many places do. Doug moved recliners around in the store to my selected item (didn't like collection recliner) so I could visually see the how it would look in my home. Can't say enough about the service and I will always be an Ashley customer!
Rachal was so nice to talk to. She took time asking us about our sleep habits and then showing us several different mattresses and asking if we felt pressure in any area. She was really attentive to our needs and it was a fun and easy process selecting our new mattress! We are thrilled with the service and our new mattress.
My salesperson was Whitney and she was more than wonderful. Can't wait to get myself and I love the two chairs I bought which I brought home myself. LOL
Was treated professionally promptly and with courtesy Jessica did an outstanding job in detail and then making you feel comfortable very impressed would recommend to anyone needing help making a purchase or just getting advice and knowledge of the product
Callie was our sales representative she was extremely helpful and knowledgeable about the mattresses we were discussing. Her help on finances and options were explained in detail and was willing to answer all our questions. I definitely recommend her and Ashley furniture.
Great service was very well informed .
Extremely nice and helpful answered all our questions with no hard sell to any one item just helped us find what fit our needs with no presure. We have bought here before and had grea after sale service will recoment to everyone we know.
Very friendly!
Ashley Furniture takes into consideration the customers needs and provides their expertise while providing outstanding customer service.
Excellent experience with the delivery personnel. Jeff and Schyler were efficient, kind, and respectful of the furniture! They did a spectacular job, had to go up flights of stairs and did not complain. 5 star rating to them. The store however, 1 star. It took AWHILE, months, for the couch to come in which is unacceptable, and I did not receive a call on an update or apology. Would recommend these red carpet delivery drivers any day! The store, never again!
Starting our first major remodel ever, we were directed to the Marion Ashley store by family. We went in for a mattress. Misty met us at the door and knew just what we were looking for. We picked out our mattress in just minutes. She was amazing! While she worked on the paperwork, we wandered through the store. It's beautiful and then, we turned a corner, and there it was...my dream sofa! It's fantastic and Misty helped us put it and a matching recliner on layaway! I'm going to go out on a limb and say that most of our remodel will take place right at that store! Beautiful store and wonderfully friendly and helpful people. You won't go wrong shopping with them!
Julie was very helpful and knowledgeable in all the furniture and accessories we looked at. Thanks.
Kelly is very knowledgeable about furniture and fitting it in tight spaces.
Jessie was very attentive, helpful & extremely sweet.
Rachal
We were only looking for options at this time. Appreciated that the staff didn't keep following us around, they answered the questions we had.
I love this store. They are always helpful and kind. I will return again I have bought several items from here and always have received the best treatment. Thank you
Julie was great. She showed me possibilities but gave me plenty of room for me to make my own choices. The people at the Marion, Ohio store are great!
Jessie was very helpful and knowledgeable about the product. She was a pleasure to work with.
Our experience with Jessie was nothing but exceptional. She did not make us feel rushed and had so much knowledge about everything we looked at. My husband is a Veteran and it seemed like every person that worked there came up and thanked him for his service. He was very taken back by it. ❤️ This was the best experience we have ever had furniture shopping! Thank you so much for being so amazing! We will see you soon for that couch also. 🤣❤️
Rachal was amazing, helpful and so so kind! She went out of her way to be flexible with our work schedule and gave us all the information we needed to make such an important purchase for our home! We will definitely be working with her again in the future.
Mindy was very knowledgeable about the product I was searching for. She got me an even better deal that I hoped for.
Mindy was excellent - listening to what I needed and helpful sorting through the options. Her knowledge helped bring it all together. I left the store totally satisfied and happy.
Jessie was incredible!! She was super sweet and very, very helpful! She made my experience as a first time buyer at Ashley Furniture fantastic!!
Rachal was very kind and gave us great tips!
Great service and attention to our needs. Jeremiah was friendly and fun to work with. Thanks for a great experience!
Sales guy was great! Answered all my questions, wasn't pushy, very respectful! What more can you ask for? Now let's hope the furniture is as high quality as the sales guy. Thanks Jeremiah
Jeremiah was the most helpful! We came in not planning buy, but left with a new loveseat on the way! 10/10 experience & salesmanship!
I love everyone there! Especially… Nicholas (he loves purple) . Callie, and Jessie and Doug! All so kind! And helpful 😊 Callie I hav Eminem the longest.. and is ALWAYS there for me when I am in need😊
Callie was our associate and she not only did a wonderful job making a connection with my husband and I, but she helped us find the best recliner for our needs AND she sold me on the store’s community outreach opportunities. I was very happily to get to know Callie and I look forward to working with her again.
Very helpful and willing to go above and beyond!
Rachel was very helpful. We have Bought several items from Ashley and have been very satisfied.
Rachel was absolutely wonderful. She took time and explained the importance of having a good pillow and mattress. She was amazing with helping us coordinate pillows and accessories for a couch. She was so patient and understanding through the whole process.
Sales lady was friendly and helpful and sold us a mattress we wanted
Rachel was patient, informative, she listened and did not to sell me something I did not want.
Rachal was very helpful in finding everything that we needed
Mindy was very helpful and caring person in helping us pick out our furniture
Very friendly!
The store person Sam was thorough showing us all the mattress types to consider and I felt like the best option was the choice we decided to purchase. Answered our questions etc. was impressed with the sales mgr who assisted us as well.
Great place to buy furniture. No high pressure sales
The salesperson was fine. The quality and price was stupid. $500 for delivery. When I'm spending 5k...I don't think so..kinda sad, I purchased my last two sets from there. But I guess they have new management. No deals to be had on memorial day?
Julie was very nice and a very knowledgeable salesperson. She helped us find what we needed but also gave us time to look on our own so we didn’t feel crowded. All in all, a great furniture buying experience.
I was greeted immediately by Whitney as I walked in the main entrance and she asked me if she could assist me.Whitney was knowledgable and showed me options of couches that I might like after I described what I was looking for. Other employees were very friendly and helpful also when I returned with my husband a second time. We bought a couch there that fits our needs.
Mindy was a GREAT HELP with me getting a chair for my mom. Very nice and very comfortable to talk with. Also my mom liked her A lot.Will be talking to her about buying from your store.
5 star for customer service
Rachal in sales was helpful to my needs and helped in a kind, professional,non rushed manner,to assemble my living room selections. The office also were A+ in organizing the final.paperwork. thank you
Rachal was super sweet and helpful!
Very helpful and friendly staff. They were extremely patient even with us being very indecisive on our purchase :)
She was very nice! Answered all of our questions, was very patient and even showed us lots of options!! Very happy with the service.
Very helpful and friendly Great to deal with
Cares about the clients wants and needs. Will definitely shop there for all our needs in the future.
Callie helped me pick out the perfect sofa for my new home. Great selection and price was right!
Rachel is an exceptional sales person. She is pleasant and professional and made our experience very enjoyable. She went out of her way to help us with our furniture selection. She answered all of our questions and concerns very quickly. We enjoyed our visit to Ashley in Marion Ohio. Thanks Rachel.
Jeremiah and Nicolas K. were very helpful and accommodating to help us find exactly what we wanted. Very polite and courteous… in our situation, they made everything right for us and even went above and beyond !
Whitney was very helpful. Went above to serve. Very happy with the service
Great customer service. Rachel was nice enough to bring the area rug to my house before I bought it. Wow very nice!
Jessie Bayles was exceptional. She made us feel comfortable from the moment we met her. The entire store came out to shake our hands and thank us for our service. If we have furniture needs in the future this is the place we will shop. Thank you Marion Ashley store and Jessie.
Excellent service today! Great selection, and fair prices. I would recommend looking at Ashley Furniture before looking elsewhere. Thank you Jessie for your super sales help and expertise! We appreciate it!
Callie was so nice and very professional. We had a great experience here! Very excited to get our new furniture. Thank you again for such great customer service.
Love Callie. She is always patient and I never felt pressured. Always informative and quick to get information or answers if there was anything she didn't know.
Rachal Fissell was very nice and helpful in picking out a dresser! Walked me through everything and was very helpful!
Rachel was extremely helpful and was able to get us just what we wanted. Highly recommend them.
Jessiewas great!! Wonderful store.. 5 stars forsure'!!
Very pleasant experience at the Ashley store.Rachal was knowledgeable about the products I was interested in purchasing.she explained the availability of the warranty. I would recommend shopping at Ashley store.
We were greeted with a smile and was helped to make sure the bed we was choosing was the one for us
Want to say a huge thank you to Jeff and Adam your guys delivery team is amazing and goes above and beyond
Jessie B. is an amazing sales woman!!!!! We are so happy with the recliner and purple pillow she sold my husband and I.
Very helpful .
Callie was very helpful in finding the right item. Friendly and professional.
Callie Rogers at the Marion Ohio store was extremely helpful, courteous and knowledgeable. We know she gave us great customer service and went over and above the norm. She made our shopping experience very enjoyable and we would be happy to recommend her to any family or friends.
Great experience with Rachel! She was so patient and helpful. Sometimes with older people sales associates aren’t kind or understanding. My wife and I had a wonderful experience and will definitely be back!
Very pleasant and knowledgeable Took her time to listen to my wants and needs. I would definitely recommend her to a family member or friend. I'm very pleased. Thanks
The sales person was not pushy Let me look around freely but was helpful when I decided which Bedroom Suite I wanted
Calli was very wonderful Anwsered all questions was very knowledgeable Would most definitely come back to see her
Excellent employee's, very friendly, very helpful in finding exactly what you're looking for. Very pleasant buying experience. First time at the Marion store won't be the last. Beautiful furniture and home decor
C a l l i e is wonderful, we were just looking around and she was very knowledgeable and pointed out all the details of what we were looking for, she is our new friend
Callie was very helpful. Thanks to her we bought the perfect mattress and base.
We got a great deal on a coffee table with excellent customer service
Julie was very patient and helpful with my furniture search.
Jesse helped us make our purchase in record time with a constant smile. Would highly recommend!
Callie was great to work with!
Great day shopping with Devin. He was sweet enough to carry end tables to help match with the set.
Callie was so friendly and nice. She helped us when we found things we liked and even gave suggestions.
Jessie was awesome, found us the best deal for a quick smooth transaction! Would recommend Ashley and go with Jessie if presented the option!
Jessie was a tremendous help. She was very knowledgeable and friendly.
I spoke with Whitney she was so nice and knowledgeable and deserves a raise!! She put a lot of time into us and had patience. We were able to get the living room set we have been looking for for so long!!
Very helpful! Thank you!
Great store! We stopped in expecting to just browse and maybe get some ideas for a future purchase but Jeremiah found a piece of furniture that we fell in love with!
Rachel was awesome showing me all the recliners they had, she worked very hard prior to my visit to find what I was looking for in a recliner. The one I chose is super comfy. Can’t wait for delivery! Make sure you ask for Rachel when looking for furniture!
Callie was the most wonderful representative of Ashley we could have had for our first visit here! She was very informative, patient, and really cared about our needs when to came to getting what we wanted in our price range!
Jermiah was very helpful.
We absolutely love Ashley furniture!! Jessica, make sure that we get exactly what we want, and we received it much sooner than expected! The furniture is high-quality, and the price is reasonable
Was a quick and easy experience sales lady Julie did a great job
Callie did a wonderful job. She listen to my requirements, found what I needed and she did it all with a smile. Thank you Mrs. Rogers
Store is clean, The Marion team is knowledgeable in all products.
I had an amazing experience with Ashley Furniture. Callie helped me find the perfect couch for my apartment and she was extremely patient with my process.
I love the look when you walk in nice presentation of great furniture!
Great customers service, very friendly and helpful sales staff.
Amazing Experience...Ladies were awsome even got a free lunch! Highly recommended
Great staff, very knowledgeable.
Jordan was very helpful and knowledgeable.
Jordan was awesome! He was attentive, but not pressuring. He was funny, and made us feel like we were shopping with a friend who happened to be an expert at furniture.
Great service!
We went to the Marion, Ohio location, and before we even got out of the truck, we were greeted, by a sign in a parking space that I was proud to use. It read; MILITARY VETERAN PARKING THANK YOU FOR YOUR SERVICE. We were greeted by Jessie, and thanked for my service in the military. She was very kind and helpful. We ended up buying a reclining love seat for my room. THANK YOU ASHLEY FURNITURE FOR YOUR RECOGNITION OF MILITARY SERVICE MEMBERS AND VETERANS. THANK YOU JESSIE FOR ALL OF YOUR HELP.
Fast. Friendly and professional service.
Nice the furniture last way longer than others and they price match with big Sandy store The people that helped us were very friendly
Jessie was very knowledgeable and personable. Was treated with respect. A satisfied Veteran with a big thank you.
Great sales team, clean store. Callie was very delightful, super easy to talk to and knew her stuff! A+
Mindy Is a great salesperson!
Jessie is very knowledgeable and helped make our furniture decision a breeze. 5- Stars!!
Devin did a great job assisting us in our purchase.
Jesse was very knowledgeable and was alot of help. Plan on working with her again for other items.
My family had a wonderful experience today with our sales consultant Jeremiah. He got us exact what we wanted, while being very patient with us. Would definitely recommend!
This was a wonderful experience and we would tell anyone in the military to come here first! Wonderful people
Great customer service, very helpful.
Jessi was amazing. I came in looking for a new mattress and was self conscious about laying down on beds in public ha, but she made the experience great and I walked out with a brand new mattress happily!
Julie was excellent. Great customer service very professional. Highly recommend
Mindy was great helping us with our purchases.
Found exactly what I wanted and at a great price!
Amazing experience! Callie went above and beyond. Just as I thought there was no chance of finding what I was looking for, she found not only what I wanted but an even better version of what I was looking for! She was extremely attentive and wonderfully helpful!
Jessica is an amazing young lady,very pleasant also very knowledgeable on the items we were asking about.Glad we stopped in this evening to look around,and in 4 to 6 weeks we will be sleeping on our new mattress. Thanks Jessica😊 The Dickersons
Needed a couch for a quick move. Reasonable price and got what I needed.....
Callie was very helpful to me! I found a great desk and chair that I’m really excited about. Callie went above and beyond to find discontinued barstools that I wanted. Great experience shopping today! Looking forward to delivery day!!
Excellent, and knowledgable service. I highly recommend !!!
Great customer service and what we were looking for
Easy
Jessie is so sweet!
Ashley furniture marion was s good store for a mattress set. They have their sales pitch for beds down good. It's not a pressure sale it's just here's this here's what you might like about it, and this one has this feature etc. We settled on a mattress set and there was some back and forth on a fair price but we got there. Took a while to come in of course and the warehouse had an awful time rounding everything up and checking with the front to make sure it came in. But all was found. Recommend delivery because those bed bases are extremely heavy!
Went into the store to find some throw pillows that I had seen from a previous visit, Jessie was so nice and very helpful at helping me find all 4 pillows I was looking for throughout the store! Awesome sales woman! Thanks so much Jessie! 😊
Devin was very helpful. He was patient, gave us time to discuss, and offered his experiences. Got a great price on a 3 piece livingroom set. Overall very happy customers. Thank you again Devin!
The associate , Devin, was very knowledgeable and friendly. He assisted on more than one occasion and gave honest opinion of the space, furniture selection and color. I would recommend him to assist any of my family or friends with their furniture needs.
Very helpful salesman who knew merchandise. Will gladly shop there again.
Wonderful furniture and amazing delivery. Friendly and helpful Can’t say enough!!
We were treated very well. The best for us was presented
Very nice store and very clean. Had a great sales associate that took her time with me and answered all my questions.
Awesome experience. Devin was great and very informational. He was very professional and polite. I really enjoyed my time here and would recommend others to visit.
Callie is an Excellant sales person. She was pleasant, happy, funny, thorough, and she knew her product. She also gave us the best sales possible. All in all... she is the best associate in the store. Would not hesitate to ask for her again.
The staff was very helpful. We found what we wanted.
I didn't have much time however I did get information on new foundation and new mattress
She was very patient and we ended up purchasing more than anticipated. Very nice.
Jessie was awesome and helped us choose a mattress we loved, even with our rambunctious little boys running around. She was super patient with both us and them. She helped us get squared away with the bedroom set we had picked out before hand, ordered it for us, and answered all our questions. Thank you Jessie for your help!
Calliy was right on it
Very good service and friendly
They were so kind and helpful. I love shopping there they have so much to offer then just furniture great home decor also .
Easy to work with! No pressure sales! Found us a great deal with a living room set we love and 1 pierce was on clearance so it made it a no brained purchase! Thanks Jessie!
Great customer service! Callie was great at ensuring we got what fit our many requests!
Got an outstanding deal, and the salesman was extremely knowledgeable to help me change my mind about what I thought I needed and got what I truly needed.
Great service and great prices! Very easy to do business with and a very nice selection of furniture! Highly recommend it!
Jesse was very helpful and very knowledgeable without being pushy!! Great experience!
Jessie was so easy to work with, she showed me furniture that was in my price range and made the transition at the end a wonderful experience. I highly recommend anyone that may come in to work with her.
Great service and experience
Walked in for a mattress and was met at the door and taken straight to what I came for she was very pleasant and helped me through the entire purchase. I recommend stopping in and checking them out. The employees are polite, store is clean, and the purchase was quick and easy.
Jessie was very helpful and explained the extended warranty option in detail
Very helpful, due to my circumstances has been a long process, Callie was very patient & understanding
Great customer service. Will buy from again
Great customer service, helped us pick the perfect mattress for us!!! Thank you so so much!!!
Delivered later because of truck malfunction but only a little late and delivered with ease and professionalism and men were friendly. Good job!
Mindy did a great job helping us! Great experience
Very well stocked lots of selection great quality products and a nice staff of friendly and informative people to help
Very friendly and helpful
Great staff. Very helpful! We found the perfect recliner for my Mama. They had wheelchairs so I was able to push her through the store. Great shopping experience for both of us. Thank you Ashley furniture!
Sales Associate Courtney P. Was absolutely great. We were originally just browsing and planned on buying a fireplace insert for our previously purchased T.V. stand. She not only helped us make sure it was the right fireplace insert, but we ended up buying a new sofa and ottoman at a fantastic buy and took it home same day ourselves. Stars aligned for Courtney as well as us as continued customers of Ashley Furniture. We will continue to buy our furniture from Ashley Furniture. Thanks Courtney for being awesome!!!
Jessie helped me purchase exactly what I was shopping for. She is very knowledgeable about all the items I inquired about. Thank you so much for a wonderful experience.
Mindy was great .
I stopped in at Ashley furniture on Black Friday looking for sofa and loveseat. Callie was very helpful! She showed me multiple pieces. provided me with pricing and available financing options. I have not yet made a purchase as my priorities changed but I will go back to see her about a recliner instead.
I had to share my experience about Ashley Furniture. Even though I didn’t make a purchase, the sales team never pressured me or hurried me. I was welcomed with a knowledgeable sales assistant, Callie who truly exudes passion for design and for helping you find what works best for you. I definitely would recommend you visit this store. The service was excellent!
This was once again, one of the best experiences I've had with Ashley Furniture in Marion, Ohio. My sales rep Callie, went above and beyond to help me find just the right piece of furniture to suit my needs! I've been shopping at Ashley Furniture in Marion for many years and will continue to do so as the need arises.
Friendly and Professional service. Highly recommend to anyone looking for furniture or a mattress!
Jessie worked very diligently to find us what we needed and when we advised her that we were pushed for time she notified the pertinent staff and expedited the process very effectively. Well done
Jessie was very helpful and patient helping us find exactly what we needed.
Jessie was awesome at helping us get everything we were looking for to replace our living room furniture. She was awesome and all of her estimated delivery times were accurate. We got and love our new furniture a little quicker than we thought we would actually.
Jesse is very knowledgeable of the furniture we were looking at. Very easy going. Felt no pressure to purchase
Courtney P was amazing!!
Callie was a great help and very knowledgeable. She made the process enjoyable and we will definitely be back for future purchases.
Found great pieces for our living room. No pressure sale and they were very friendly and honest with us up front on the wait time for the furniture to come in.
Courtney was very helpful and knowledgeable.
Friendly and helpful sales staff. Very efficient to make ordering our furniture easy.
Devin was wonderful helping us navigate mattress choices. He is a wealth of knowledge and a pleasure with whom to do business. Dixie Dart
Callie was my sales person today. She was excellent. Wonderful customer service.
Was greeted right away by Courtney. Told her what we were looking for and she was very helpful! We found a couch but it was too big but we made a way for it to workout & Courtney arranged the couch so we could see what it would look like & loved it! Courtney was extremely helpful & so nice.
Courtney was very helpful and professional. She explained all options and assisted with our purchase. Will return for further purchases.
Courtney our sales rep was fantastic, patient and a delight to work with...
Courtney was very helpful and knowledgeable! I will definitely ask for her when I come back in the future!
Julie was our salesperson. She was friendly and attentive. Everyone thanked my husband for his service. We can’t wait to get our new sectional! Great customer service!
Callie, was great to work with, we knew what we wanted to purchase, made a s couple of phone calls and a few emails and purchase completed and delivery and never stepped one foot in the door! Fantastic Customer Service!!!
Courtney was extremely helpful, making sure we purchased exactly what we wanted. We were also able to let Ashley Furniture know what we were looking to find so they could help us look and alert us if they found it! Pleasant experience shopping here!
Customer Service wonderful.!! Thanks Courtney 😊
Jessie Bayles was fabulous to work with. Very helpful, kind, considerate and didn’t pressure us into feeling like we had to make a purchase. Thank you for helping us!!
Julie was a great help with getting the recliner I wanted Thank you
Courtney was amazing and listened to my needs and really took the time to show me the options that would fit what I was looking for. Will definitely be shopping here again!
Out shopping experience at the Ashley Marion store was fantastic, Mindy took the time to explain all of our options, she is very professional & knowledgeable. She has a great attitude... great job Mindy Thank you Ashley Marion for supporting our Veterans.
We worked with Courtney today and she was amazing ! She listened to what we wanted and showed us all of the options within our budget. We also had our littles with us and was supper interactive and great with the littles. She also worked to get us the best deal . Highly recommend!
Devin went above and beyond to answer my questions and help me purchase my new furniture!
The associates were very nice and polite. Mindy looked up all the sofas I ask about with no complaints. Very good price and beautiful furniture.
I was assisted by Julie and would highly recommend her for any of youf furnture needs. No pressure, good information, and so much personality. Julie is #1 in my book!!
The women who helped me, Jessie was awesome! Super helpful and patient with me as I am very indecisive. Only thing I didn’t like is you can’t finance online items along with in store items. I found a chest of drawers which I loved but was online only so I couldn’t finance it along with my bed. I also don’t like the fact that online prices are cheaper then in store prices, so you better check Ashley furniture online before you go in the store because if you don’t tell them the online price then they will only give you 10% off the in store price. For example my bed was $499 online and $599 in store, if I didn’t check the online price they would of only given me 10% off. Finance was quick and easy though.
The selection was plentiful and the sales staff went above and beyond. Also, Ashley Furniture takes phenomenal care of Veterans, something that other establishments could learn a lot from. Thank you Ashley Furniture!
We had a great experience.
Devin was informative and paid attention to details
Great experience!
Courtney helped me find a couch and pick out the perfect configuration for us! I had looked at endless places to find a couch I liked and I was almost about to give up. So glad I visited today!
Staff was very accommodating, knowledgeable, and pleasant to work with. The overall experience was very good with no pressure making the purchase very pleasant.
Awesome experience overall sales staff was very friendly but not over bareing and they have very high quality furniture
Good variety of recliners. Found a chair that the feet kept "going up" as the back goes farther back. Sales person was very helpful. She answered all of our questions.
Very nice and friendly 👍 thank you very much
Our salesperson was very nice and knowledgeable . Got things taken care of quickly.
We had a great experience at Ashley Furniture in Marion! Our sales associate, Courtney, was very helpful. She was very patient with us because I'm not the best at making furniture decisions and we had a lot of questions. But she knew all the answers or helped us figure it out. She even moved around some tables and chairs to help us visualize what it would look like in our house. Thank you Courtney! We will be back again for sure!
100% recommend shopping at Ashley in Marion! Not only is Callie fantastic, but the free beer and wine take it over the top!! Seriously, if you need furniture, go ask for Callie.
Callie was very helpful in helping me find something to fit my bedroom. She was very pleasant.
Callie was great and found a way to get us everything we need!
Callie was absolutely fantastic to work with and knew exactly what we needed. Best experience here by far!
Wonderful and seamless buying experience. Our salesperson Devin Starlin was courteous and extremely knowledgeable. Highly recommended!
Courtney was very friendly and helpful. She answered any questions we had while shopping and helped us to pick out our new sofa and love seat! This business is locally owned and helps with our local veterans! We will be shopping here again.
Courtney helped us tremendously to pick out a new mattress .She was so knowledgeable about all the products and getting us into the mattress that was perfect for us . We would recommend Ashely furniture and will definitely be back . Courtney will be our" go to" sales person , she was so very pleasant and not pushy . Thank you for a great experience : )
Jessie was great she helped us find the perfect couch at a great price. Highly recommend this store for great experience and value.
Upon entering the store, everyone was very friendly, but not phony or pushy. Mindy was knowledgeable, helpful and patient. She guided us through choosing the bed that was best for us and helped us through financing and made sure we received the best rate. I suggest this store for as anyone looking into buying a bed or furniture!
Whitney was absolutely amazing!! Went above and beyond for us and we could not have had a better experience !!
Truly appreciate the help offered by Courtney in finding the perfect piece to match our existing living room set. Always helpful, knowledgeable and friendly. Thank you!!
I HAVE BEEN PURCHASING ASHLEY HOME FURNITURE FOR SEVERAL YEARS NOW AND HAVE ALWAYS BEEN TREATED AS THE MOST IMPORTANT CUSTOMER IN THE STORE. THE FRIENDLINESS OF THE ASSOCIATES AND PROFESSIONALITY HAS ALWAYS BEEN A WONDERFUL BUYING EXPERIENCE. FOR ALL MY HOME FURNITURE NEEDS I WILL CONTINUE TO BUY AT ASHLEYS IN MARION, OHIO REV. RON E. SANDERSON, MARION, OHIO
Only had to deal with me 3 times before I decided what I actually wanted. Thank you for your patience and I appreciate everything you did for me. Very understanding and helpful. Thank you Jessie
I was impressed, very quick, considerate and helpful service. My second time buying here, I will return and recommend this place to everyone.
I once again am very pleased with my furniture purchase
Callie was so helpful and understanding, definitely recommend! She helped us save so much money and made sure we walked out of Ashley with a smile on our faces!
Mindy , was very friendly !! Helpful in leading us to wonderful deals!! Ask for her when you shop at Ashley furniture!! Thank you sooo much for everything!! What a great experience!!
I had a great experience at the Marion store with Jessie. She helped me find exactly what I needed.
I dealt with Mindy. She was very nice & accommodating. I left happy with my purchase. Ashley has some good deals going on. I couldn’t have asked for a easier experience. Thank you Mindy!
It was a very peaceful experience shopping with Cortney. Very helpful and I appreciate your help.
My husband and I went in looking or a new loveseat and we worked with Courtney P. She was fantastic with helping us out and getting us fixed up with a loveseat we both fell in love with. I love shopping at this store. I will always come back here for my furniture purchases.
Jessie Bayles was amazing and an incredibly kind store associate, dealing with her was a pleasure. The entire store staff could not have been more accommodating. I highly recommend this Ashley store.
Had a good experience with Jessie. Very pleasant to work with and got me a very good deal. Thank you
Courtney was very helpful and worked with us to get the best price
Jessie was amazing and quick with our sale. Very professional and did well explaining the financing
How fun to go into a store and be greeted in such a friendly manner and then also experience knowledgeable staff! Enjoyed the time I spent and look forward to enjoying my purchases!
This place had great service, Callie really helped me find what I needed, at a price that was surprisingly in my range despite the quality. Would recommend
Courtney was kind, informative, and fun. She made furniture shopping enjoyable. I would highly recommend asking for her when you stop in.
Courtney was very friendly, and informative about the products we were interested in. A total pro!
Jess was awesome highly recommend
We recently purchased living room furniture at Ashley in Marion. Jessie took care of us and we can’t say enough good things about her. She was so knowledgeable, very professional with no high pressure sales tactics. Would highly recommend asking for her if you’re in the market for any home decor.
Definitely five star!
I had a hard time choosing a mattress. Justin and Nick were so knowledgeable. They treated me like I was the only customer and answered all my questions! I love going to Ashley! The personal service is top notch. Justin went above and beyond! I ended up buying a mattress and can’t wait to sleep so much better!
Great customer service and Mindy was very helpful and also helped us find what we wanted to fit our price.
Had a great experience, got a bunch of furniture
We had a great experience today at the Marion store. Our sales person was Callie and she was very informative and a great help.
Had an idea in mind what I was looking for and Courtney was just wonderful! She found the chairs I wanted and was able to order the chaise I wanted as well. She made sure I was comfortable with everything before purchasing and we discovered the pillows from chaise will match beautifully with the chairs. Definitely recommend asking for Courtney!
Jessie was very knowledgeable and got us the best deal. Highly recommend
I was in a hurry to find the perfect chair. The selection was great. The store was clean and the people where super friendly 😊
Jessie was our salesperson. She was very helpful and courteous. I always feel I get the best service at the marion ashley furniture store! Ask for Jessie!
Mindy was wonderful and patient as I made up my mind. She never pushed. She offered options.
They had a recliner that I liked and I was quickly helped
Courtney went above and beyond and helped us tremendously. She has ruined other stores for us. We are going to purchase all our future furniture needs from that store.
My sister and I stopped in the Marion store location. We were immediately greeted but we said we were just looking . I found a table lamp and Jessie our sales associate was so friendly and helpful! She then helped my sister look for bar stools taking her time to print out different styles that Ashley furniture sells and then showed her several styles on display at the store! Again we couldn’t of asked for anyone nicer ! Plus the time she took to answer all of our questions !!! Thanks Jessie!!!!!’
Wonderful experience. Nicholas was awesome and very helpful and knowledgeable.
During this hunt for furniture I visited 6 different establishments, of the 6 I revisited 4, of the 4 I revisited 1 and now here we are. Mindy at the Ashley store in Marion was absolutely Awesome, she was very patient with me and was NEVER pushy to make the sale. She pulled no punches from the hip and just shot everything straight to my face. This was my first time buying from Ashley Furniture but it won't be my last.... Thank You Mindy..
Great service. Good prices.
Callie Rogers was VERY helpful to my husband & I!!! We feel she went WAAAAAY out of her way to accommodate our wishes!!! Would HIGHLY recommend Ashley's Furniture & especially would recommend working with Callie !!! She was exceptional!!!!
Callie worked very hard to find the right furniture that met the style we wanted and that would fit in the very small space we had available. I would recommend seeing her at the Marion store. We will return for any further purchases.
Great person to work with, very easy to work with. I rarely enjoy dealing with sales people, but Ashley was an exception. Great job, keep rockin!
Mindy was very courteous and easy to work with. We appreciate that very much!
We have purchased a good deal of our furniture from Ashley. Great service, great products and fair prices.
Entire staff was friendly and helpful. Jessie worked with us patiently (my wife and I were on different pages). She asked questions and listened so she could show us items which would meet our needs. We'd recommend Ashley Homestore!
They are very helpful & kind & patience we will be back again
Mariah was so great helping me out finding the right mattress and bed frame. She was extremely patient and helpful since I wasn’t fully sure what type of mattress I wanted. Thanks to her now I’ll be able to get better quality sleep with this new mattress I purchased.
Jessie Bayles was our sales professional. She was knowledgeable and patient with us as we tried nearly every mattress on the showroom floor. We had an excellent experience and really appreciate Ashley's commitment to veterans!
Callie was exceptionally helpful and knowledgeable. She made this a great shopping experience.
Nick was very courteous and acted very professional when we were at Ashley’s. Found the lift chair we wanted and got an awesome deal on it. Almost all our furniture is from this store. We are moving to Virginia in 13 days and we will definitely miss this store and the employees inside!!!
Cindy was so kind to me. I bought a bunk bed set w/twin on top and full on bottom. The bed is beautiful! I had a small part that was broke from the factory. They (the service techs) fixed the problem promptly will no problem. The set up and delivery fee is well worth the time and cost it saves you in the long run...Thank you very much. And yes, I would buy more items in the future. 🤗
Carter was great! He worked really hard to get us a great deal, and has been very responsive throughout the process.
We’ve made several purchases from Ashley’s in Marion over the years and have always been pleased. This trip was no different. We stopped in looking for a couple of recliner’s and weee helped by Courtney. She was easy to talk to and made our purchase decisions easy!
Our experience at Ashley Homestore Marion, Ohio was awesome. Our sales person Callie Rogers is the best,so friendly and upbeat. She made sure we felt important and attended to our every whim. She is fantastic!! I just can't say enough good things about her. Thank you Callie!!
Awesome customer service! Nice products and We are very happy with our purchase.
Heaher was friendly and very helpful.
Had a great experience here Jessie was very helpful in every way possible
I had a wonderful experience when I went into Ashley in Marion. I did not feel pressured to purchase but I knew my sales person was there if I had any questions. I was super pleased when she text me and said she would price match the items that I picked out … saved me a lot.I will always be a loyal customer. I think it’s great the way this store supports the military… thank you Callie Rogers and Ashley furniture in Marion
Wonderful shopping experience! We love our new recliner!
Ashley Furniture is a great place to purchase furniture from. Thank you Jennifer Cook for going above and helping us with our purchase!
Very professional and great price/quality balance! Heather from Ashely Marion was very responsive and did a great job listening to our needs and providing top service.
Jennifer and Cindy took great care of me.
These people have nothing you can buy and take home .rude employees
After buying a king size bed frame and having it ordered and put together by them a few months later I called because everything was coming loose, tried to tighten every bolt I could find but it broke months later maybe lasted me a year $700 down the drain. I called in telling them my issue, said nothing could be done. Won’t shop here again.
Callie Rogers is the Best! I had a horrible online experience and she handled everything. I was able to get the pieces I wanted for the online price. If you want great customer service, shop in store and ask for Callie. 😊
Just had the double wide recliner delivered by Ryan & Avery from Marion. Wonderful crew you have there. Love the chair, just fits.
Heather was great with tackling our needs on getting a mattress for our toddler. She was very attentive and interactive with our child. The sale went smoothly and quickly. We didn't feel pressured to make one.
We worked with Heather and she was an exceptional salesperson. We couldn't have been treated better anywhere else.
Absolutely love this store and their staff!!! If you haven’t already, come shop with Ashley Homestore in Marion!! You won’t regret it 😊
Very please with the experience. Dealt with a very lovely young lady who was intuitive enough to figure out what I was looking for and understanding where the peice of furniture was going.
Loved how professional and nice the staff were. We always get our furniture from here! Theresa was super helpful and so nice!
Courtney is awesome !! Highly recommend coming in to give her your business. Super friendly, easy to talk to and honest .
Miss Roders, was so helpful & patient with us. She didn't high pressure, or rush us. Wanted us to be sure of what we were looking for & how it would go with our front room. Just a super lady.
Courtney was such a pleasure. Very knowledgeable and show me something I didn't know I needed. The store manager Cindy was also top notch! Thank you both!
Great customer service! Friendly and patience.
Jessie was awesome with helping us choose our bedroom & front room furniture, tons of choices here & online. Downside was the $500 delivery fee
Callie was wonderful to work with. She carefully considered my needs and very thoroughly reviewed my options. She made my shopping outing delightful and I would highly recommend this store! All associates were friendly and I had a very pleasant experience! I was also pleasantly surprised with the pricing!
Callie was very helpful and a pleasure to work with.
Callie did a great job helping us in a very effective and speedy manner without it feeling rushed or pushy, very happy with the service and the items we received along with the price that they gave us. Highly recommended and satisfying are but the simplest words to use when describing the store and the ppl that work in it.
Great experience, super easy and fast!
Amazing customer service
Staff are very friendly! Dealt with two sales persons. Both were kind and considerate. In Feb of this year Carlie showed us several pieces that were in the family of items we were looking for. She spent a good bit of time with us and although we did not buy anything at that time she was extremely helpful. When we returned today we were assisted by Heather. She, likewise, was very friendly and courteous. We actually ordered the item we were shown today. It was one of the two items we had not decided between back in February. Great teamwork ladies! We greatly appreciate the patience shown by both of you. A truly excellent experience!
I worked with Courtney over the course of a couple days. I visited the store two times with my three young children and she was rockstar. Not only did she answer all my questions and offered a lot of great suggestions, she also entertained my children and kept them hydrated with juice boxes. Ashley met the lowest online price and offered us free delivery in honor of my husbands military service. This store earns my business every time.
Had an excellent experience shopping at Ashley Furniture in Marion, Ohio today. Nicholas was a great salesman, very nice and accommodating. We purchased a recliner. Very happy with the whole experience.
The sales person was super helpful in helping me find something that fits my needs, but also understood my financial situation and helped me find something in my budget that will last longer.
Very nice young lady helped me lot's and lot's to pick the right recliner out for my husband. My husband was in the hospital and could not come with me to help. So she took all the time and pointed out all the options that I could get in all the recliners they had to offer. And I left with the recliner that will fit all my husband's needs. I didn't have to run store to store to geta recliner. Thanks Ashley I will go there for the purchase.
Great first shopping experience at Ashley Furniture!
Heather was an amazing and very kind. She worked with us to get a great deal on a couch and loveseat.
I was hoping to find what I was looking for at Ashley Furniture. We have shopped there for over 15 years. Always great service, wonderful people, and beautiful products!
My husband and I had a great experience at this store! We went in to look for a couch for our new house and they had many selections. We met Nicholas and he is fantastic! He got everything written up for us and made the whole transaction enjoyable and easy. Will definitely be going back to purchase more furniture in the future.
Felt like I was picking out furniture with a friend. Callie was super helpful, knowledgeable, and fun!
Courtney was very helpful to us and we ended up purchasing a living room set. Her service was friendly and informative.
Great place to browse and look. We had our kids with us and Courtney was wonderful dealing with our family. She took her time and was very informative on the pieces we were looking at.
Super friendly staff and a great lamp!!!
Heather is so knowledgeable and helpful. She took her time to show us different options and ideas of what we would like. Very patient and personable. She made our experience at Ashley. She made us feel very comfortable, welcomed and at home. Thanks Heather!
Jesse was very friendly and knowledgeable.
Heather was super knowledgeable and welcoming. She worked with me while keeping my budget in mind and showing me varying price tier levels to find the best fit. I would recommend her to anyone looking for any type of home decor needs or anything you can find at Ashley Homestore.
Thank you for all your store has and the AWESOME PEOPLE that make the Marion store what it is.
The sales rep. Was very knowledgeable and in no way applied any pressure. Highly recommend Ashley.
Heather was our seller and she was amazing. She stayed with us the whole time we were there, and gave us lots of options with no pressure.
Heather was great to work and love that I could take advantage of the price match guarantee between Ashley stores! Thank you.
Very personable and knowledgeable sales team!
Very knowledgeable sales associate that took time to explain what we were looking at.
Callie was amazing in helping us find what we wanted and needed , highly recommend!!!
Courtney is the best, the most patient salesperson! Helpful, knowledgeable and personable. She was very pleasant to work with.
Nicholas was great! I plan on going through him for all future Ashley Furniture home purchases!
Nicholas was very helpful. He explained everything clearly so that I could understand all available options. He was kind and fun. I appreciated all he did. A+
Courtney did a fantastic job with helping me find the perfect couch. Thanks !
Callie Rogers was a pleasure to work with ,everyone was very friendly and did everything they could to make us feel at home, will definitely be going back to shop some more. Thank you guys.
Heather was very helpful and kind. We came n and got what we wanted and even got a deal. Thanks Heather
Very accommodating! Helped me find exactly what I needed within my parameters of size and budget. I would highly recommend this location. Not to mention their true passion for veterans and ensuring they are shown the appreciation they deserve.
Mindy Jett was very helpful, my husband and I both appreciated their great service.
Courtney P. was amazing and made sure we had a great experience buying our new sectional. Great location with friendly knowledgeable staff!
Would never go anywhere else.
Very knowledgeable and helpful
We came in just about closing time, but Jessie helped us find our item on the computer and ordered it for us--complete with discount! She was patient and knowledgeable, and we enjoyed chatting with her.
Jesse was so patient and amazing to work with!!!! What a doll!!!!
Callie did an amazing job!! Great customer service. Followed up with us and kept us informed. thank you
Great service (they offer us beer and wine as soon a we walked in then left us in peace), quality furniture and great prices..... we're repeat customers
Staff was very helpful and worked hard to fit everything we wanted into our budget! They were very nice and patient the whole time never pushed us to buy anything!
Jessie was great! She graciously handled my one thousand questions , and was super easy to work with!
We were helped by Courtney today at the Bellefontaine store and she was amazing! She said that she mainly works out of Marion but was able to totally accommodate us and help us with pricing and delivery along the way. We could not be happier with the service we received from her and are so excited to furnish our new home!
Thank you Heather for helping us select some needed items today.
Courtney was an outstanding sales person. She was more than a sales person. She was kind and very patient. Never pushy which is definitely a turn off. When I need something again I will ask for her. Thank you, Randy Temple
Callie was a wonderful salesperson! She was courteous, knowledgeable, patient and really listened to my needs. I will definitely be back!😊
Callie Rogers was extremely helpful, and not at all pushy, which was really awesome. Followed up with us every step of the way, and delivered in every regard. Best furniture experience I have had in many years. Truly professional and knowledgeable. Will definitely come back to work with her again!
Courtney was AWESOME! She was VERY helpful and SUPER friendly. I will be buying from her again!!
Courtney was very patient with us trying to make a decision one what mattress was right for us. Thank you the Ferguson’s
Jessie was very patient and helpful with our purchase. We appreciate the time she spent with us.
So many sofas to choose from! Great assistance from Courtney! She was very knowledgeable about about the different sofa options.. If you are in the market for furniture, I highly recommend Ashley in Marion, OH and ask for Courtney.
Heather provided excellent service from the moment we walked into the store until we made our purchase several days later. A fantastic experience overall!
Purchased a new dining set with 6 chairs & 2 bar stools to match. We love the style & the special was amazing. Heather was very helpful tonight helping us find exactly what we were looking for & made the whole process very quick & easy. We have other furniture from Ashley & they always take great care of us & the quality of what we have is great!
Cindy and Kim at the Marion store were amazing. Helped us work through the best option for our living room needs and limitations. Extremely positive experience. Took the stress out of buying furniture.
Heather was great and very helpful is purchasing a sectional couch!
Jessie made shopping for a new sectional painless and even fun. There were no high pressure sales tactics, but, she had answers to all of our questions and needs. I was pleasantly surprised to shop and buy locally. Thanks to Jessie for creating a great shopping experience at Ashley Home Store!
Ruth was absolutely wonderful! Very helpful! She was so patient with us and took the time to learn the space that we were working with. She even pulled pieces apart and showed us exactly how they would look in our new home. She was very honest and helped guide us in what would look best! I highly recommend her for all your furniture needs! We will be back!
Had the best experience with Jessie. She spent alot of time to make sure I got what I wanted. She was easy to talk too and super friendly. At a couple points I felt like I was chatting with a friend.
Jessie rocked it for us. She was so helpful and helped us figure out what worked best by moving stuff around! Our 3rd buying experience from Ashley Furniture:)
Courtney was very nice and helpful. She didn't pressure us or follow us around the store like a lot of sales people do.
Quick and easy process Courtney P. was super nice and helpful.
Heather was very helpful when we made our purchase of a sofa, loveseat and recliner. She was very friendly and answered all our questions. We couldn’t ask for better customer service.
Friendly, professional, no pressure. Exactly within our budget. Have been buying our furniture from the Marion Ohio Ashley store since 2006. Great place!
Very informative and patient with us. Bought a new mattress and frame.
We just got a couch and had a wonderful experience. We were greated by a worker named Ruth and she was wonderful. She offered us drinks, asked us what we were looking for, and showed us things that fit what we wanted. She was patient with us and let us take our time. We definitely recommend coming here if looking for some furniture!
Courtney at the Marion store was fabulous! She took the time to find the recliner I wanted at another store and immediately called me when she found it. This is the first time I have received this great service at a furniture store. Kudos to Courtney for a great job!
Nick Noble was awesome. Very knowledgeable and not pushy. Our experience was great, will be back!
Heather was very helpful. Thank you
Courtney was amazing...we told her what kind of room we were doing and she knew the furniture we wanted...she took it upon herself to find a piece in the warehouse of the color we were looking at so we could see it "live" and not on a screen...we had a million questions and she had a million answers...she worked numbers several ways to make sure we were getting the best price...she was very helpful, very professional and very much appreciated. I highly recommend asking for Courtney!!!
Ruth was extremely knowledgeable and helpful in our decision to purchase a new mattress.
Courtney Persinger at Ashley Homestore was fantastic. She was very patient and kind while we made decisions and tried to figure out our best options. She was also great with our kids. She made the whole experience a very pleasant one. Thank you!
Ruth was amazing!! She went out of her way and was very knowledgeable about the items we were looking at! I would recommend her to help anyone interested in furniture!….oh and her personality was great also!!
My husband and I went in 15 minutes before closing, just wanted to look at a few lamps. Ruth was amazing, she ran all over the store helping us look. She and another Co worker (I'm sorry I didn't catch his name) stayed after closing, checked us out and helped us load our purchases. Thank you so much.
We love this store! Ruth has assisted us with decorating our new home and is wonderfully helpful and knowledgeable .
Ruth was amazing. She made sure I was comfortable at all times. Was not pushy at all. She listened to what I was looking for. Through the process, she made sure on what I was purchasing, if I was happy with my choices.
Callie was wonderful to work with Very patient and let us take our time So helpful
My son wanted new furniture for his bedroom and Ruth was so helpful and nice! She provided us with drinks while we waited and she took the time to find me the best deals! We WILL be back! Thanks again Ruth!
We went in just to look and not planning to buy yet, but that changed while shopping. We saw several options of couches and Courtney helped us purchase the perfect one. The process was very easy and we were able to complete our purchase while sitting on the couch with a couple of drinks. The store was clean and overall would consider them again for a piece of furniture.
Always excellent service and knowledge! Callie knew her products and helped us make a confident decision on our mattress. We'll be back for new chair and sectional soon!
Jessie was very helpful and nice work with. She was very thorough and explained everything about the item I was looking at. I would refer anyone interested in purchasing any type of furniture to Jessie and Ashley Furniture.
I was very impressed with the service that Ruth gave us. She was very helpful, patient and never pushy. Ruth went out of her way to help us get exactly what we wanted.
I got 3 new mattresses for our house. Good quality and comfortable! Also got new couch and love seat ! Highly recommend!
Heather was very helpful. Great Experience!
Ruth Was very helpful and very informative she went out of her way to help us find the best possible pricing she was very knowledgeable on all the fabrics and we will do business with her again in the future
Outstanding service the wait for things is quite long but expected in these days of shortages
Heather was wonderful! We had been looking around quite a bit for what we wanted. Heather gave us great information that helped us decide on the Durapella loveseat. Such a fast, smooth transaction! Thank you Heather!
I was pleasantly greeted by a young woman, who asked what items I was interested in. She made note of my wishes and told me a sales associate would be with me shortly. Within a short time sales associate Callie appeared and started inquiring about my wishes I was very pleased with the service Callie was excellent in her questions and directions as to what perchance might work for me. The furniture was well displayed and looks of high quality. I appreciated her service very much she was very professional and personable. I would highly recommend this store and also highly recommend to have Callie as sales associate
Courtney answered all our questions and helped us settle in our choices. She was very knowledgeable about the store, helping me to make the decisions easier
You lost a sale today. I walked in the door and was told we are closing right now. I told her you are loosing a sale, she responded have a nice night. I drove to Big Sandy's right behind your store and within 45 minutes walked out having purchased a new mattress, power base, sheet set, mattress protector, delivery, pillows, basically an entire set. You lost at least $1800, because your sales people don't want to stay about 30 - 35 minutes after closing. They wouldn't even let me in the store. Your loss Big Sandy's gain. Maybe you should extend your hours, especially during the Christmas shopping season, or at least have some sales people who want to do their job.
Great selection and heather was amazing!!
Ruth at Ashley’s was so personable and professional. My daughter and I were looking for something new for her bedroom and weren’t really sure what we wanted. Ruth helped us pick out just the right thing. She stuck with us for two days until we made a decision. Ruth was very knowledgeable about the products, and my daughter couldn’t be happier with the new furniture, and the experience at Ashley’s.
Nick, our sales person, was so nice and friendly. He helped us decide on a mattress. We were in and out in about 20 minutes. It was a great experience.
We had a amazing experience with Ruth. She was very knowledgeable about everything we asked. She was patience with us even when we changed our minds on what we were looking for. We also never felt rushed. Thank you for a wonderful experience! From Rochelle and Jason Bayless
Nick was great…helped us work through all the mattress options with no pressure. I’d highly recommend shopping here!
My husband and I had a wonderful experience couch shopping at the Marion Ashley Furniture store. Callie was wonderful and went above and beyond! We didn’t come very prepared so she helped us map out our living room, moved the couch pieces around, and took many many measurements for us so we could figure out our best options for our space. It was so appreciated and we walked away with a great couch we’re so excited to have delivered in a couple days! All the other employees we encountered were wonderful as well!
I purchased several items from the Ashley store I Marion and my Sales Consultant was Callie. She was a tremendous help to me and very patient, answering all of my questions and suggestions many options. I especially appreciated the fact that she wasn’t aggressive with any ‘sales pitch’…she simply provided the details of what I was looking at and showed genuine interest. Thank you Callie!
We were hesitant to come into store. Hate high pressure sales. Greeted by Nicholas and he was friendly helpful and an unbelievably nice young man. He was a joy to work with and an asset to your company. We bought and will be back.
We had a great salesman Nick Noble he helped us out with everything we needed to know about the furniture that we was interested in . I would definitely recommend him .
🙌 awesome job! Thank you
Fast and friendly.
Ruth was amazing at Ashley Marion. She not only was a joy to work with and worked so diligently to have our dining room table delivered in time for Thanksgiving. She also was very helpful when we had delayed related to our patio sectional . Thank you for all of your help. We will defiantly continue to shop at Ashley and request Ruth specifically.
Mindy gave us some of the best customer service we’ve ever had anywhere. I could tell she’s a good person with a good heart and that she genuinely wanted us to have a great experience. And we did! She was so knowledgable and helped us pick a couch that we really love. I don’t know what they’re paying her but she deserves a raise!!
Courtney was helpful and knowledgeable on the different dining sets and options available. Found beautiful set to fit our needs!
My husband and I had a great experience working with Callie at the Ashley Home Store. She is very knowledgeable about the products and helped us find exactly what we wanted. She has been great walking us through this process. I highly recommend going to Ashley for your furniture needs!
We are very satisfied with our experience at the Marion, Ohio Ashley HomeStore. The store in general was very clean and well put together. The atmosphere was very welcoming as everyone greeted us with smiles. It all felt very professional and the employees were all very sharp and well dressed. We worked with Ruth who couldn’t have made things anymore simpler for us. She was so polite and very easy to work with. She made sure she got us the best deals possible on our very large order. She also went out of her way to make sure we were comfortable during our experience and was very flexible to our schedules. Will definitely be returning with any future business we may have!!
They carry the best quality furniture anywhere around. The salesperson Nick was friendly, knowledgeable and I felt zero pressure to make a purchase.
Friendly service great knowledge about the furniture and the selection they have
Thx to Ruth new furniture on the way
Nick Noble is very knowledgeable of products and extremely helpful!!
Heather and the entire Ashley team (family) we can’t thank you enough for your kindness, courtesy and professionalism! We are always treated like royalty and superstars every time we come in. Thank you for all you do to meet our home needs. You are simply the best!!!!
Very happy with Ruth , she really worked with me to get what I wanted at a good price... I will buy from her again..Thank You Ruth..Steve
The salesperson was extremely helpful and patient. Her knowledge of the product line was exceptional. She used no high pressure sales tactics nor did she make annoying attempts to upsell. Great experience overall largely attributable to our salesperson.
Staff members made my entire family feel very welcome and were patient with all of us. They even provided beverages for my kids, spouse, and myself. Courtney was extremely knowledgeable, friendly, and helpful when it came to selecting furniture to best suit our growing family. She truly made the experience stress free and enjoyable. So excited to pick up our new pieces in a few weeks!
Once again Ashley Homestore in Marion did not disappoint. I worked with Nick Noble & what a great guy. I told him what we were looking for at which time he said let’s take a walk. Within 10 minutes we were shown the perfect pieces & completed our purchase. Thanks again Nick & all of his coworkers we spoke with. Very friendly staff.
Nicholas was very nice and knowledgeable. We love our new recliner
Excellent place and terrific help. Heather was very quick and helped me decide what fit me best
Products were in stock and the Courtney was very helpful
Great Customer Service!!
Extremely helpful employees. Furniture is of good quality with plenty of different styles to choose from.
Heather was amazing!! Very helpful while helping us find our new bedroom set!
Ruth was absolutely fantastic. Immediately understood what we were there for. Helped us troubleshoot to insure we got something that would genuinely work for us. Took care of us in every way and made sure that all of our needs were met. Great communication and excellent customer service. Thank you Ruth. We really appreciate it!
I just want say my experience shopping at the Ashley store in Marion was great, thanks to Nickolas Marquis my salesman. While I was there I picked out the perfect living room set at a great price but that’s not all Nickolas noticed I was wearing a Chicago Bears hat and sparked a conversation about football . He made me feel no pressure but comfortable while shopping so again thank you Nickolas for being such a professional.
Delivery men were very rude called me a “bit**” when they thought I couldn’t hear. Won’t ever be using this furniture store again.
I had a pleasant, fast and helpful experience. Nicholas was helpful in getting the sectional we wanted ordered.
Stopped by to just “look” and get ideas - really wasn’t planning to purchase anything. Heather Carvel assisted us and was ABSOLUTELY AMAZING! She was so knowledgeable and answered all of our questions. Heather took the time to understand our needs and make recommendations. Fell in love with a gorgeous sectional and chair that she showed us. SOLD! Can’t wait to get them in our home. Thank you so much Heather!! FABULOUS customer service!!
Nicolas is a great asset to Ashley Furniture in Marion Ohio. He gave us details on the sale and let us look around to find exactly what we wanted without pushing us. That is what made the sale. Perfect!
Excellent service! Cindy has been great during our second Ashley shopping experience this year, just as she was during our first trip. We would also like to compliment our delivery team, Ryan and Brandon, for carefully moving what was originally to be a first floor chair up the steps where it fit better.
Ruth was so helpful, pleasant, and wonderful to work with from start to finish!
I went in Ashley looking for 2 chairs. The clerk, Nicholas, was helpful and kind and professional. He allowed me to browse, offered help when I needed it, and once I selected what I wanted, completed the transaction quickly. He is an asset to your business, and I am happy I found the chairs I wanted.
Great customer service, very knowledgeable. Low pressure sales, especially compared to other furniture stores. Flexible financing options and delivery options.
Great place, that provides great service.
Courtney was very helpful and made our shopping experience easy and stress-free.
Went in just to see and make sure that what we had picked at another store was what we wanted. Well, Ruth was patient with us and answered our questions and expertly sought out our wants, budget and needs were. She made the sale. Yes, we spent a bit more, but came out with a much better quality sofa and can’t wait too see it our house.
Our experience was great. The staff was very helpful and put the deal together quickly. Everything was explained in detail. We are very happy.
Helped me the moment I walked through the doors. Gave me every option for how I could pay or finance down to the cents. Definitely a go to place for future purchases.
Courtney was very patient and did an excellent job not only helping us find living room furniture that we loved, but also living room furniture that was available to us without having to wait.
I am a bargain shopper and I always find good deals at Ashley the staff are great help working around budgets
Ashley Marion is a beautiful store with a tremendous selection. Staff are super friendly and helpful.
We had a great experience with Jill she was awesome at helping us select our furniture. She was awesome she gets a 5 star ⭐⭐⭐⭐⭐ from us thank you Jill
Really helpful in determining a coffee table for our home. The worker was very respectful and a tremendous help with picking out the perfect table. Would very much recommend!
Heather was amazing in marion ohio.... even did amazing with are kiddos..... Thank you Heather and may God bless you.... Can't wait for our sectional........
I went to Ashley Furniture looking for a desk, absolutely great service and fun people to deal with, I won't mention names but three gentlemen I felt with where very personable. I definitely will go back for future furniture.. Thanks fellows. And the desk is just what I wanted..
Ruth was an amazing help and showed us several different couches and options that the couches could fit the space we had. We were stuck between 3 couches and eventually picked the one that was the best for us. Ruth was very patient with us and didn't force us to pick anything we didn't like or that wouldn't fit. Can't wait till the couch arrives!
Great service, friendly staff!! No pushy sales people.
Nice furniture store
Very helpful and understanding employees!
I went a few day ago with my girlfriend and looked for a good dinning room set. Together we have eight kids and found the perfect set for us. We never felt rushed. The staff was nothing but friendly and up front about everything. We definitely plan to do more business there.
Cindy was absolutely amazing! She took into account all our wants and needs. She was kind and has so much patience. Definitely will be seeing her again for any future purchases. She kept us budget friendly and got the best prices around! Highly recommend stopping in to see Cindy!!
Very friendly staff. Wife found what she wanted. Sales person went above and beyond to check for store discounts. A little bit of a wait time for furniture but that is anywhere now days. Over all 5 stars. Shout out to Cindy in Marion Ohio.
Cindy Peterson did an amazing job with handling me today . She was very respectful, kind and awesome . Her attention to detail was amazing and her attitude was very positive. I think Ashley home store should be proud to have a ms Cindy .
We had the pleasure of working with Ruth at the marion ohio store. She was very patient and checked for stock and eta dates. She was willing to give us space to talk things over and was more then happy to help us.
Friendly sales people, thank you Mindy. Clear cost quotes including insurance and delivery. Great selection. We were headed to Columbus, glad we stopped here first.
My husband and I came into Ashley Furniture to select furniture for our new house. Our sales associate was Cindy and she helped us find everything we needed! She was very nice and helped us through this process. Highly recommend Ashley Furniture to our friends and family.
My wife and I came into Ashley Furniture to select furniture for our new house. Our sales associate was Cindy who was very helpful throughout the process of picking our furniture. I would highly recommend this store to all my friends and family
Ruth was amazing and full of information. She helped picking out new furnature so easy and was honest about eta dates. She also made me feel great about being part of the military family. Thank you all!
Ashley Furniture has worked very well with me,they go above and beyond their job to take care of the customers, Marion Ohio is lucky to have such a great store,plus the furniture is 100 percent the best,We appreciate the honor bestowed to our vets and military men and women
Because of outstanding previous experience with this store, I went back. Nick Noble was very helpful, professional, and knowledgeable. Thank you for another great experience.
Very friendly, and able to help me in decisions. Definitely will be a return shopper
Ruth made buying a new bedroom suit a pleasure. She has wonder customer service skills that are only surpassed by her sales skills. She was a delight to work with!
Nick n. Was helpful and friendly so was everyone else first time customer we will be back
Cindy was awesome
Untrustworthy
Ruth was very fun to interact with and made our experience with purchasing bedroom furniture a pleasure!
Heather was just delightful. Took care of us and made sure everything we wanted in a piece was fulfilled. 10/10 recommend
My sales consultant Cindy was very kind and did an excellent job on helping me get the best deals for my money. I went to Ashley’s just to buy a double wide recliner and ended up leaving not only with my recliner but also a new sofa and a dinette set . Great job Cindy and thank you for your hospitality. I look forward to being a returning customer . Alright
Was very helpful working with us.
Heather was great! I had been to 5 other furniture stores. She was the first person to seem genuinely interested in helping me make a purchase. She answered all my questions and was never pushy about the sale. So if you’re in Marion OH …. ASK FOR HEATHER!
I was initially told it would be 4-5 months for my online order. Heather was able to process my order in store and should be getting in just a few weeks.
Sales people are very customer orientated.Help you with what you are looking for.
Great service. Ruth showed us a wide variety of items and helped us with matching the color needed.
Cindy was very helpful and great to work with. She explained everything in detail and talked me into the protection plan.
Our experience at Ashley Home Store was truly outstanding. Heather Carvel is very knowledgeable of their huge inventory, and was friendly, bright and cheerful, and so patient as we spent hours choosing the perfect pieces for our new home. Heather was never one bit pushy and seemed more like a friendly expert tour guide than a sales person. We can't thank her enough.
Came and left with a new sofa and loveseat combo! Very easy to do everything. Thanks Cindy for the help!
Everyone in the Marion store was personable, friendly, and a pleasure to do business with. Heather went out of her way to help me find everything that I was looking for. I will most definitely buy again at Ashley's Furniture.
Ruth from the Marion, OH store helped us find everything we were looking for and more! She provided honest feedback when we weren't sure about something, and was often seen moving furniture around the entire floor room just so we could get a good look at our vision pieced together. She wasn't pushy if we didnt want something, gave us time to look without hovering, and helped us in whatever way we needed. I've shopped at Ashley furniture many times, but Ruth takes the cake for how amazing she was! I couldn't recommend her more 😊
Nicholas was extremely helpful throughout my shopping experience. He gave me excellent guidance and information without ever being pushy or smothering. I thoroughly enjoyed my experience at Ashley Home Store.
They where friendly and awesome people
Jessi was fantastic. I was on a tight schedule and she made everything so easy.
Nicholas made the whole buying process really easy and was quick to answer any questions we had about all if their couches. As a side note, they really want to make sure you don't go thirsty in their store. Great place, will shop there again.
Cindy was absolutely wonderful!!! We went in for a new mattress and her knowledge and first hand experience made it that much easier to make our decision. Cindy was also very tolerant of all our questions and mindful of our children while we were shopping. If you are going to Ashley it would be well worth the wait just to have Cindy assist you in your search!!!
Cindy was really friendly and knowledgeable , was a good shopping experience for our new bed
Ruth was very helpful and amazing to work with! Very pleasant to talk to and took the time to explain everything! She even made sure to look online for all my items first to see if she could get me a better deal by offering the online prices!! Definitely recommend and will return in the future
Great service and quality products!
Mindy is outstanding! Store was clean and had plenty of options. Already knew what I wanted. Mindy made it easy to make my decision and purchase.
I would like to really to a moment to personally thank Cindy in sale at the Marion Ohio Ashley furniture store. For all her hard work on making my purchase easy. Because I can't get out of the house because of a disability. To pick out my own loveseat an she did all the like work for me to make sure to get me the right one. Truly appreciative Shawn.
We had a terrific experience. Our sales person was Cindy and she took the time to listen to our needs and she went above and beyond comparing prices with other competitors and deals. We are absolutely happy with the service of Cindy and Ashley furniture. We will come back back in the future.Thanks again
The staff was very friendly and absolutely AMAZING!!! We got everything we went in for and then some! Thank you Ashley Furniture for being absolutely amazing!
We had a wonderful experience at Ashley‘s. Ruth was very knowledgeable and took her time with us without being pushy. She was kind and informative and we had a great buying experience. Ruth went out of her way to make sure that we felt 100% satisfied with our purchase. We cannot wait to receive our couch and loveseat!
I had a great customer service with Rachel today at Ashley. She has great ideas and is very informative. Plus she was so patient with me as i figured out exactly what I wanted....she even stayed past closing time! Overall, a great experience and I'll definitely be back!
Cindy was most helpful and knowledgeable about the inventory located at Marion. She took the time to assist us without hurrying us through the process. Great customer service.
I had to wait 6 months but I'm glad I did. I love my furniture 😍
Nicholas went above and beyond to get us satisfied.
Very good store l people friendly
I stopped in for a bed frame and Ruth helped me find the perfect one
They were great and the sales person was fantastic.
Very friendly and helpful! Loved working with Heather. She was able to help us find everything we needed for our new home!
Helpful and courteous employee. The store is fun to shop in. Clean also
We had excellent customer service! They went above and beyond. The only reason I am leaving 4 stars is they said they would let us know a closer date to expect our dining room table when they place the order, we haven’t heard back.
LADIES Go see Ruth at the Marion Ohio store when you have to take the Old Man to pick out furniture.
While shopping for furniture with my daughter, I found a couple ítems that I liked. Avery, the sales Clerk took the time to deal with my endless questions. We walked the store about five times trying to decide which living room my daughter wanted. When she finally decided what she wanted Avery managed to keep track of all my ramblings and was able to help with my purchase as well. He did a great job.
Sales rep very knowledgeable. Left feeling very comfortable with more options to consider.
Excellent customer service. Friendly, caring and professional!
Cindy Peterson was an excellent sales person! She answered all our questions with a smile. She was very knowledgeable about all the furniture.
Cindy is great! She is very knowledgeable and helped us price match from online shopping. The manager, Callie, stopped by and asked how we were finding everything. Everyone was very professional and friendly!
Super friendly and prompt service, sales did an awesome job!
The staff at Ashley Furniture was great. The salesperson was very nice and helpful in helping us find what we described to her in what we wanted. We were not rushed in our decision. I would go back for future purchases
Ruth helped us pick out a great bedroom set at a great price!
Wonderful experience! Callie and Dawn made the whole process so simple and smooth! Only place we’ll ever buy furniture from in the future!
Nicholas at Ashley took the time to walk us through the store and help us select the items that worked the best for my mom on both price and quality. Excellent service!
Stopped in today to check out chairs for my Mom. The salesman was very polite and friendly. Beautiful surroundings, beautiful furniture. Imagine my surprise when we were offered a glass of wine..which of course I accepted. After sitting in many chairs, all of which were very high quality, my Mom chose a lift recliner with massage. The price was affordable, delivery was affordable and the service was excellent. My Mom left happy and excited to know the chair would be in her living room in two days. I thank Nicholas for helping us have such a great experience! We will be back! 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
Great experience! Cindy showed us many options for sofa and chair recliners. Was patient with our looking around and answered all of our questions!
I would like to say that I enjoyed my experience working with the sales agent Miss Cindy. She was very attentive to my needs and she also worked with me on what my budget was. She was very interested in my input and valued my honest on me being on a fixed income and she worked with me to find me a bed set. Took a lot of time out to help me and I appreciate it. He also made a way for me to be helped with moving out the mattress set that's already on my bed. I am a 94 year old woman who needed the help. Miss Cindy gave me today. I want to say thank you to miss Cindy and I want to thank Ashley Furniture store for hiring the Cindy in order to be here in my time of need... ❤ ❤ ❤ ❤ ❤ 👍 👍 👍 👏 👏 👏 🌼 🌼 🌼
Cindy was very helpful and patient in helping me weigh my options on dinning room table sets! She took the time to help me look at chairs and find exactly what I wanted! Thank you!
Had great help and a great overall experience.
Nice and friendly store. Didn't find what I was looking for though. It's difficult distinguishing if store was even open as you drive past. I mentioned it to ladies inside.
Cindy was very knowledgeable and friendly. Was not pushy. She made the experience of buying a mattress very easy. The whole staff is very friendly. I would recommend Marion Ashley Furniture.
Our salesman Avery was very knowledgeable!!! Took us step by step on picking out the right mattress!! We will definitely be back for future furniture buys!
I had a great experience at my Ashley store. My salesperson, Callie, was excellent at offering suggestions for the furniture piece for my home. I appreciate the time she took to answer all of my questions.
We had a small problem with our lift chair and it was still under warranty. Clint in the service dept was very polite and ordered the parts he thought was needed to fix our problem. David came to do the repairs. Very polite and friendly yet professional. We highly recommend the store and are very satisfied. So satisfied that we bought a 2nd lift chair there. We like how there is seperate buttons for the back to move, that way we can sit stright up yet have our legs up some so our dog has room to lay on our laps. THANK YOU VERY MUCH!!!
When I say deal I mean a big DEAL for a king size bed, literally mattress, box spring and frame for only 700 dollars! Avery & Cali were the best help ever! I would definitely recommend Ashley furniture!
Our saleslady Gwen, is amazing!! She took the time to show us every piece in our budget and was very friendly and nice to our granddaughter. We found our set of couches and the whole process was very easy! Thank you all at Ashley furniture!
Y'all! Cindy at Ashley HomeStore Ohio is AMAZING! It was like she knew us and knew exactly what we wanted without saying a word. She is so friendly, fun, and helpful. We had a great experience and we finally found out furniture set.
Was wonderful. My staff member was very knowledgeable. Was nice to be offered a beer while shopping for my matress. Prices are high. But no complaints on my sealy copper 2.
Best customer service and very nice furniture and pricing.
Nicholas was extremely helpful. I will be furnishing three bedrooms, a living room and possibly a dining room during the Fall of this year and Nicholas gave me information on possible dale dates and estimated times for ordering everything I will need.
Always a wonderful experience at the Marion Ohio store. Ruth made our decision to buy from that location simple she made out visit well worth it!
Great customer service. Whitney was great to work with and we will definitely be back.
Callie was great and very helpful! I can't wait to see our new sectional in our home. There's a huge variety of couches, dining room tables, decorations and much more to chose from in the store. We also got an amazing blue tooth accent table, which I'm really excited to try out. Thanks, Callie!
Very friendly people Beautiful furniture
Our experience with Ashley Home Store couldn't have been better! Jessie was knowledgeable, very helpful, and was a pleasure to talk to. I would highly recommend Ashley for your next furniture purchase.
Cindy was very helpful and professional. I’m glad we chose Ashley Furniture. We will definitely recommend this facility to others.
It was a very good experience for my husband and I, we looked at something that was on sale. It wasn't quite what we wanted, but we found something that worked for us at a very good price. A very big THANK YOU to Dawn Carwlli
Avery Cox was very informative and professional friendly and we enjoyed doing business with him
They was very good have done business there for almost 20 years.eric was great
Dawn was wonderful!!She made me feel right at Home ....Got me the best price she could on my purchase!!!!This is the place to go for fine furniture that is well built for a great price!
Thank you Nicholas ( from the Marion Store). We are so excited to get another Ashley furniture living room suit. You were super patient in understanding what we were looking for. Can't wait for our furniture to arrive.
Ruth was AWESOME!!!! She shared what we needed to do to find comfort in our new bed and was an absolute hoot!!! Best sales person ever!! We WILL be back!!!!
Generaly i'm not a feedback person but its very much deserved. I've been in the customer support areas for 15 years, so I have pretty high standards. I can say the Marion, OH. store hits all of them and deserve high praise. I've worked with several people and everyone is great, they answer your questions, don't spend the whole time pushing things on you and most importantly they listen and try to get you what you want. I've bought quite a bit and none of it was pushed on me. I definitely recommend you stop in and give them a chance to help you.
We were looking for a rocker recliner for my father-in-law. Cindy met us when we arrived and was super helpful. She talked with him to see what his needs were and we found and purchased the perfect chair. Thank you so much, Cindy! 😊
Ruth was so kind and so helpful! She really made our first experience buying furniture so enjoyable and non stressful at all! The atmosphere was so welcoming and home-y feeling, which made the experience even better! Will definitely be returning to buy our bedroom set soon!
Completely satisfied with the selections and prices. Avery was extremely helpful and patient. Would recommend Ashley to anyone looking to purchase furniture.
Very friendly people. Was a pleasant experience. Will definitely go back.
We had excellent service on getting a new mattress. We would recommend nick noble he was very knowledgeable and helpful with all our questions...today we purchased some recliners again excellent service this store has everything you would want for your home at decent prices.🙂 .
Great service. Gave good advice and showed us all options. Though we were lied to about the product turn around time, paid for our order in 11 weeks we've had little to no communication and no one answers phone at the store. Was happy but now very frustrating and disappointed.
Cindy was wonderful! She helped us with our purchase without pushing us to do anything we weren't comfortable with. Will shop here again!
I was first greeted as I entered the store by a very friendly young lady who directed me to where I wanted to go. She told me someone would be with me shortly. It wasn’t long after that that one of the managers, Cali, introduced herself and said she was checking on me to see what help I needed. I told her what I was looking for and she began showing me mattresses. Cindy soon joined her to take over and she began explaining the different types of mattresses and encouraged me to try them out. Needless to say Cindy took her time with me and answered my questions and I left the store purchasing something I never thought I would. Well done. I never felt pressured. I will be back. I need a new recliner next. Cindy was very kind and friendly. I had everything explained to me and had a very pleasant experience from the minute I walked in the door. I would highly recommend shopping at the Ashley Home Store in Marion, Ohio.
Cindy is great! She was so helpful and had a great personality!! I had a wonderful experience!
Very easy process to shop without being pressured. Cindy at the Marion store was so helpful and worked with me on making the best choice of color and all of the changes that I wanted. I was able to get in and out in about 30 minutes.
We had excellent service at the Ashley HomeStore in Marion. Maggie was very sweet and helpful. The store manager helped us as well and went above and beyond to help us pick what was right for us. I will defiantly be shopping there again!
Ruth was absolutely amazing the second I stepped into the Ashley Furniture store in Marion. I told her my idea of what I was looking for and she brought all of my inspiration to life and helped me find the exact pieces I was looking for. She made my shopping experience so easy and stress-free. I definitely recommend her to anyone. Her customer service has been phenomenal!
We have been looking for furniture for quite some time! We found what we were looking for at our local Marion Ashley store! We got personal service from Dawn Caralli and her managers. We got a great deal. Even when we tried to find a better deal we could find no better deal than we could find at our local Marion Ashley store!
Thank you so much Cindy you’re the best!
Maggie and Callie were very friendly and helpful.
Whitney is the absolute BEST ♥️ She's always so helpful and truly cares about her customers! She's been our family's sales person for a years now! She's such a great asset to your company! We Love her🙏🙏
Avery and the store manager were wonderful! My husband and I were looking for new night stands. They took the time to listen to our needs and offered us different ideas. One idea went to another idea and before we knew it we were buying a new couch bar stools and two nightstands. Both of them have outstanding customer service skills and I will be thrilled to come back and work with them at another time. Thank you for making the process so easy! Thank you Whitney for your great customer service! We love your store! So excited for our new couch and chair!!!
Great experience and super friendly staff!
ruth was a great help.friendly staff,great products
Ordered a loveseat 17 weeks ago. While it took much longer than quoted I received a great loveseat and the delivery guys Ryan and Avery were great! They knew what they were doing and set up quickly. They forgot my battery packs so I spoke to manager Callie and she’s mailing them to me. She was very sweet. Also now I need a new rug and Whitney got right on it and sent me pictures of their rugs! Feel like I got some great service!
Pleasant and easy to work with. Worked with me on prices that actually seemed fair and comparable. Would recommend.
Nicholas was the best salesman I have ever worked with he is truly awesome thank you
Ruth was very knowledgeable of the product we were looking to purchase. Are visit to Ashley HomeStore was well worth it and we are excited to receive our purchase in a few weeks.
Salesman Nick helped answer our questions. He was extremely knowledgeable, pleasant but wasn’t pushy at all. Service was top notch and when we upgrade our next room, we’ll be happy to return to Ashley in Marion!
I felt super welcomed the second I walked in! Everyone was so friendly and welcomed me with open arms. Thank goodness Nicholas Noble made it EXTRA easy, because I couldn’t make up my mind. I love shopping here, it’s like one giant family!
Amazing experience!! Whitney was amazing!!!
Cindy was fabulous at Ashley Furniture in Marion, I told her what we were looking for and she quickly showed us a good option and we ended up buying a few other items as well, thanks so much!
Great selection close to home. Creative displays provide inspiration and a pleasing shopping experience. Very good customer service as well!
WONDERFUL Ruth is the best she gets me & my style, I've done 3 room fulls of furniture. I will return, she even tracks your wish list😊
Found what I wanted on the Ashley home furnishings website and Marion Home Store price matched me ! Awesome customer service! Would recommend to friends and family!
We really had a great experience with Dawn at Ashley furniture. We went to multiple stores looking for a new living room set. Dawn was so kind and helpful when we stopped in thereto look at the selection and because of her among the other staff there we choose to purchase our family room set with Dawn. Thank you so much Dawn, her manager and the other staff members for making it a great experience. Sincerely, Thomas and Debra
Cindy was wonderful! she was a great help, she got me all the information I needed. She not only worked with me on a business level, but a personal level as well which I liked and appreciated. I had a great visit overall!
we appreciated all of Cindy’s help today choosing our new mattress to go with our new bed! she made everything quick and painless and had great suggestions.
Great experience working with Callie and Maggie. Price matched and they were extremely courteous and friendly. Definitely would shop here again.
Big shout out to Cindy and Doug!! They were both so helpful and made my shopping experience less stressful!
They have really great furniture for a great price, and Cindy was amazing to work with, she went out of her way to make sure we got a good deal
Cindy did a great job helping us. She was very helpful in our selection and even helped with our very active toddler. She was very nice I would recommend my family and friends to go to this store.
You guys are Awesome! Whitney was who we personal dealt with and she was so down to earth. Thank you so much your Customer service is above the rest. Just to buy a couch made me feel like I was buying a Ferrari. We will be back!
I love Ashley's Furniture...this was my 4th living room suit I have bought from them...and I am very very pleased...they gave great customer service...Nick thank you for everything...I will definitely be sending family and friends your way!!!
Nick was great, very patient and understanding. He listened to us and was extremely helpful.
Always a good experience when we shop at our local Ashley Furniture! Dougie Fresh helped us find a nice bed for my daughter, hooked us up with some funky fresh deals! Cindy is also an informative and kind sales person.
Nickalos was so helpful deciding which LR set to buy. With Nicholas's help I feel I made the right decision. We had an awesome and easy experience.
Nick marquis is a fabulous sales associate and helped me pick out some appropriate furniture for my mother-in-law who is on a nursing home.
I couldn’t find bar stools anywhere in store until Ashley. Whitney was so friendly and personable and answered all my questions and concerns. Glad I went and can’t wait to get my chairs
Sale lady was not pushy and very helpful. Thank you Maggie!
I had gone into the Marion branch of Ashley Homestore with the idea of a living room furniture set and a dining room table. I did not know exactly what I wanted but Ruth helped out greatly. She asked what my family's living room looked like so she could put herself in that mindset. She was extremely knowledgeable on the sets. She was kind hearted, funny, and enthusiastic about her job. Ruth went the extra mile and moved lamps, tables, and pictures over to the area to show us what it would look like. No one has ever done that for me before, I was completely blown away. She was very friendly and there was no pressure to make a purchase. I would HIGHLY recommend Ruth to anyone purchasing from Ashley's.
Very good service, Ruth showed very good interest in our needs and style! Left happy in our purchase and friendliness of staff!
Nick was a fantastic salesman to work with. I would totally recommend working with him. No pressure, very informative, provided and recommended various options and choices.
Ruth Johnson was amazing and very helpful and nice I would recommend everyone to go see her
Great customer service. I already knew what I wanted to buy from their website, but I was not sure if the couch size would be big enough. They did not have an exact model on the floor. The sales lady took me to a similar color couch and brought out a measuring tape to go over the dimensions with me. She allowed me to work through physically understanding the size of what I wanted and was patient and very friendly. She also matched the price from the Ashley website which was great. Bought 2 sofas. I was in and out of the building in less than an hour.
Sweet Lady, help me get what I wanted Place takes care of there Veteran's
Ruth was great at showing me different styles and options of dining sets that were the approximate size I was looking for. Will definitely shop with her again when I am looking for furniture. Her help was appreciated and the quality of furniture Ashley sells is very nice for reasonable prices!
Ruth was great she helped us choose a good replacement for our diner chairs, as our were no longer available. She was also informative. If needing furniture we will definitely go back.
Great experience. I usually hate furniture shopping but they made this purchase a pleasure. Thanks to both Whitney and Cally. We will definitely return!
The Young Lady that assisted me, & my Son was a Delight to work with🙏Cindy Peterson let us take time to Check out each item & let us go back to make sure it was exactly what I was looking for🙏Cindy made the decisions easy, & was so much fun, I’d request her again if I decide on another item! You’re Blessed to have such a Wonderful Young Lady as an Employee.....She’s a Hugh asset to Ashleys🙏 Sincerely, Carolyn “Gidget” Samardge
Nicolas was through showing us options and the understanding of our needs. Callie did well thinking outside the box for us. We will definitely return for our next furniture purchase. A+
Ruth was so helpful and patient with me. I had an idea of what I wanted when I went in and Ruth listened to me and was very helpful. I'm very happy with what I bought. Thank you Ruth.
Ruth went above and beyond today!! Excellent customer service care!
Ruth is a very good sales associate to work with. She listens to your needs and wants then makes suggestions as to what might work best but leaving the choice up to you. Would highly recommend working with Ruth at Ashley Homestore.
Very coutipus, helpful, all around good dealing .
This is the second time Ruth has helped us with our furniture needs. We love the excellent customer service. She is always very helpful.
We had a great experience today! We spent hours trying to locate a specific furniture item and finally found one here. We set up a shopping appointment with Nicholas and the purchase process was smooth and easy!
We went to the store 30 minutes before closing and found the perfect couch and love seat that was in stock! Delivered three days later and it’s perfect. All to the help of our great sale associate, Ruth! She was delightful and very supportive in making the best choice.
Ruth was an outstanding salesperson and very knowledgeable on mattresses and beds I would recommend her to everyone that I know who is looking for a new bed and mattress she is just awesome had a very enjoyable time with her today
Ruth was very helpful! She answered all our questions and was not pushy at all. Would definitely ask for her again if we need to purchase any other furniture.
It was a great shopping experience with Callie. She made everything so easy for me. I will definitely return in the future.
You have to go to Ruth Jeffrey, She absolutely made my day with her personality.
Very positive experience with Mike Dunaway. He goes above and beyond to help you. No pressure salesman. Will definitely be looking for him for my next purchase!!!! Thanks Mike for all the help, truly appreciate your service and honesty .
Absolutely a wonderful experience. Callie ,The lady who helped us the moast was incredibly wonderful. Iv honestly never felt so welcomed while buying anything in my life. One of the most polite people ive ever met. She made everyrhing verry easy to understand. This place was a great place to buy furniture.
I just have to share our experience because I’m blown away. Customer service means A LOT to me. Having worked customer service throughout my life, it’s probably the most important thing to me when I’m in a store. The salesgirl that my husband and I worked with yesterday at Marion’s Ashley Furniture Homestore was very friendly, down to earth and personable! She kept looking hard for other options when we tried multiple recliners that we didn’t like. I’ve come across sales people in the past that make you feel like you’re wasting their time or that they’re better than you. Not her! She was seriously great! Her name is Maggie and she’s so amazing so if you need anything from there, I very highly recommend her! Also, the sales manager Callie is very good too!!! I’ve worked with Callie in the past when we purchased our bed. Nothing but great things to say about both of these amazing women! THANK YOU for helping us and being such great people!
Our experience at Marion Ashley Furniture was extremely pleasant. Cindy, our sales representative, was very efficient answering any questions we had. She also was knowledgeable about the furniture we were interested in. Overall we were very pleased with the whole shopping experience.
Excellent customer service at the time of the sale! Ruth was very polite, with a great personality. Thanks
My salesman, Nicholas Marquis was wonderful....very knowledgeable & helpful in the sale I made. I would highly recommend contacting him.
Ruth was amazing! She knew all about the products we were interested in and went above and beyond to make sure my husband and I were getting the best deal possible. She didn’t make us feel pressured into buying anything which was HUGE. There’s nothing worse than a pushy salesperson. If we could give Ruth 10 stars, we would!
Ruth was outstanding and help us out alot. Thank you for perfect service.
Mike Dunaway was very helpful. He returned calls promptly and answered all of the questions I had. I purchased a desk from him several months ago and asked specifically for him when I called about some other items. The service department at the Marion store has also been very helpful. When I needed a replacement part for a desk (my own fault - not a defect in the product) they were able to get me the part quickly.
They were extremely patient with us. We didn’t know what we wanted going in. They took the time to work with us and figure out what we wanted. We were there from open to beyond closing time. Never complained, never once tried to rush us to get out of the store. Went well above and beyond expectations. I would highly, highly recommend Michael and Callie at Ashley HomeStore.
My husband and I had a great experience, we had the opportunity to look at what we were looking for before being approached by a sales man. “Otis” was great and not pushy.
Very nice and very helpful
We bought a new couch and chair at the Ashley home furniture in Marion Ohio today. Mike Otis Dunaway was our sales man. He greeted us at the door and was so helpful and helping us choose our furniture. He was very knowledgeable about all of the Choices and helped us select the right couch for us. He made our furniture buying experience very easy and he did not pressure us. Mike is a great guy and we definitely will be buying more furniture from him in the future!
Went to Ashley Furniture today and had the pleasure of working with Mike Dunaway, Mike took time to show me all of my options, and answered all of my questions. I wasn’t sure exactly what I wanted but Mike did not rush me he continued to listen to my likes and dislikes and showed me the perfect fit. Mike will continue to get my business in the future. Great work Mike. :) P.S. “Love the chocolate Chip Cookies”
Had the best experience ever! Nick is a class act! Very helpful, not pressuring or hovering and had all the answers we needed! Even went as far to put the pillows with the same fabric the couch was in several different lights so we could see it. If Nick is here we are lifelong customers!
The wife and I were shopping for new furniture for our living room. With the demand for new pieces and back order with long wait times because of COVID we were aware that we would have to wait. We were met at the door by mike “Otis” Dunaway. He was really helpful and was able to not only find what we wanted but went above and beyond to make sure we were satisfied with the experience. He even provided drinks for the wife and kids while we shopped and after the purchase he gave us a dozen cookies he baked himself. When we are in need of any new furniture we will be going back and asking for mike “Otis”. I would rate him 6 stars if the platform allowed.
Mike "Otis" Dunaway was by far the best salesman's we have ever bought from! Definitely will be back just because of him to buy some more stuff for our new house!!
Staff was friendly and helpful, had a pleasant experience Thank you Mike Dunaway and Kim Schaefer for your help
Maggie was a HUGE help to me while I bought a new bed for my little boy. I highly recommend Ashley Furniture and Maggie. I was able to pick out a bed and a mattress and was even able to put it on lay away. Maggie and Callie made sure I got the best deal possible and their help was just perfect! I am a satisfied customer and I’ll be back for sure!
Wonderful service Whitney very knowledgeable. Extremely pleasant. Will visit Ashley Gain soon.
Love this place, great selection of all kinds of furniture and the people are the best. Will definitely shop here again.
We had an AWESOME representative! She was filled with information about the cocktail tables we were shopping for. She showed us everything on the floor and helped us look at others online. She was very personal, humorous, and she listened to our story.
Cindy could not have been any nicer. Was so helpful and easy to work with. Nice and clean store, looks to be good quality items!
Cindy Peterson was the main sales rep who helped me at the store, she was very knowledgeable and helpful in picking, and narrowing down just what exactly I was looking for. Any questions I asked if she didn't know the answer on the spot she quickly was able to find the answer quickly. She was also very accommodating to my unusual schedule penciling me in between her already scheduled appointments. Over all everyone involved was very friendly, professional, and relatable I highly recommend.
Excellent customer service
It is weird to say this but we actually had fun in Ashley store today. Mike Dunway was our guy he took husband and myself through store looking for dining room furniture. We found a beautiful piece and also saw living room furniture we will save for. We were not going to get warranty but Mikes manager sold us on idea so we bought that too. Any way we give place and Mike for sure 5 stars. P.S. no we dont know Mike out side of store. He just had great personally and we clicked. " SOLD". We also got there early before they opened but he unlocked doors and let is in. Thanks for that because it was a downpour.
Just visited Ashley HomeStore and ordered new livingroom furniture and dinette set. Everyone was very friendly and helpful. As for COVID, everyone was wearing masks and they ask you to hand sanitizer before browsing the store.
Cindy Peterson was very helpful and knowledgeable. She made making the decision of which bedroom furniture to buy fun and painless.
Ashley is amazing! Went to value city in October for a new living room suite. Was to be delivered 12/23 they never called and no furniture 😡 after 2 hours on hold to find out it wasn’t coming until January 20 maybe😡. Went to Ashley found something I just love even better and was able to take it home that day. Was so happy we wasn’t having Christmas in lawn furniture. Everyone was so helpful! Thank you Ashley for saving my Christmas!!
Cindy was very helpful in getting the right deal for us! We purchased our first sectional here and it was a very easy process. Would definitely recommend shopping here!
Just purchased another piece of fine furniture from Mike Dunaway at Ashley Home Store in Marion, Ohio. Mike always makes it fun and easy when it’s time to purchase. He provides great service as well as fresh baked cookies every time we buy from him. If you need furniture or decor, go see Mike “Otis” Dunaway at Ashley Home Store. Oops, he did it again!!! Mike Dunaway at Ashley Home Store in Marion took great care of me for the 4th or 5th time now. Great service and knowledge of the products and inventory. Thank you again “Otis”
Went to the Marion Ashley not knowing exactly what we needed, worked with Nicholas to figure out what worked well for us. He didn’t act like a salesman and try and push anything. He asked what features or qualities we wanted in our furniture and told us which Items would work with us.
Beautiful furniture and helpful staff
Shopping at Ashley HomeStore was a wonderful experience. My sales associate, Cindy, was exceptional. She was very professional, knowledgeable and relatable. She met me at the door, escorted me around the store giving me just the right amount of freedom and attention and at the close of our meeting, she escorted me to the door. It truly was a Five Star experience. I would recommend Ashley HomeStore to everyone.
They were very helpful and had what I needed, thank you.
Great customer service Mike Dunaway was great. He helped us find the perfect accent table and even had it put together for us to take home. Mike is great to work with if your looking for furniture.
I was very pleased. Nobody had furniture. I went home with living room suit and was very pleased with the sales lady.
Ruth was fabulous! Nick was fantastic. Great experience.
Very well communication!! Very nice! Worked with me very well!! Very nice people and they have great things!!
This store is a great place to shop. We were given the help and courtesy we needed to make the right choise.
Mike “Otis” was great to work with when buying our new bed! He made the process simple while making sure we knew all the options! We definitely will be back to Ashley HomeStore in the future!
Had a very nice evening finding just the right pieces to furnish our new cabin. Mike was a great help helped us with our purchase and share a few stories. Overall a very good experience and we will continue as we have in the past to shop at the Marion store and revisit the cookie man!
Cindy was very helpful and was always there to answer any questions, and she never pushed a sale on us.
Very good experience Mike Dunaway exceeding my expectations and helped me find the best fit furniture for myself and my family thanks so much and I plan to continue to come back and to refer others thanks for everything Otis
Mike Dunaway was great, very polite and helpful. It was a pleasure.
Otis was awesome! He was kind, funny and patient. I also appreciated his knowledge and willingness to provide reasonable expectations. It was an afternoon well spent and I will recommend Ashley to anyone looking for new furniture.
Ruth was such a delight, we will return just so we can work with Ruth again!
I left your competitors store because of their high pressure sales tactics. When I went to your store Maggy made me feel at home right away. She sold me a couch that I am very happy with!
Thank you for making furniture shopping less stressful. Otis Dunaway was very easy going, non pushy, and helpful in our hunt for our new living room suite.
Mike "Otis" Dunaway was very helpful in helping me make my choice of a living room set. Very knowledgeable & sincere. I would recommend him very highly.
Mike Dunaway was our salesman and he was amazing! Mike met us at the door with a wheelchair to help my 84 year old gentleman that I take care of. Mike was very patient and took time with us. It was successful.....we ended up with a lift chair and a repair/replacement warranty.
We've had the pleasure of working with Ruth before when out fitting our new dining room.So pleasant and knowledgeable about ALL products offered.Of course we 'll use no one but her as we move to decorate the rest of our home.Great store,great staff! 5 star s and wish there were 10 !
Mike Dunaway was great to deal with
Ruth was incredible to work with and made the furniture buying process so enjoyable! I would highly recommend anyone coming in to work with her!
My wife and I went to Ashley's looking for a desk, when we met Mike. Mike was really busy, however made time to get us a water while we waited. Upon his return he answered all our questions and even moved end tables around so we could compare materials. Thank you for quality service Mike! PS kids looked the cookies, Otis.
Doug was great and very helpful
Had a good experience with Mike Otis. Liked the quality of furniture. However, the delivery time set was quite lengthy which was 3 to 4 months. Not satisfied with delivery time. The cookies were great! Otherwise a very good experience
Friendly staff and were able to help narrow down the options to something we love.
Great experience. Relaxed environment and no pressure.
We have purchased from this store several times and have never been disappointed. Mr. Marquis is the best looking sales person in all of Marion. The best looking in Ohio. The best looking in the whole darn universe......(imagine this parts echoes )
I would recommend anyone looking for new good furniture, to stop in to Ashley furniture, and see sales consultant Mike "Otis" Dunaway, helpful, kind,and just a overall good guy. He even brought a box of cookies to our house the following day,his tradition to all his customers, great experience
I had a great experience this past week at Ashley Homestore in Marion. I was looking for a new living room set and found the perfect sectional and ottoman that I knew I wanted. Mike “Otis” answered all my questions and made the process smooth after having an awful experience at IKEA. I will be shopping here again!
Mike was very helpful and friendly! Helped me find exactly what I was looking for.
Mike Dunaway was great! Very friendly and very helpful! Would definitely refer customers to him!
Mike "Otis" Dunaway was so friendly and very helpful! He did absolutely everything he could to help my husband and I. Definitely go see him!
Awesome experience, Mike was AWESOME
Friendly, thorough, with the service of Mike Dunaway complimenting the fine quality of Ashley Homestore furniture..
Mike "otis" Dunaway was a great help and very patient with us. The cookies are great Thank you all for everything.
I CAN'T SAY ENOUGH ABOUT ASHLEY FURNITURE AND HOW AWESOME THEY ARE! THEY ARE ALWAYS SO PROFESSIONAL AND COURTEOUS. I ALWAYS FIND WHAT I NEED AND THE QUALITY IS TOP NOTCH! 5 STARS ACROSS THE BOARD. I ALWAYS DO COMPARISON SHOPPING AND ASHLEY IS ALWAYS COMPETITIVE BUT MUCH BETTER QUALITY!
Just bought a recliner in Marion Ohio from a great sales lady named Cindy! Had a blast shopping with you.
Great products at great prices with friendly staff!
Very helpful
Ashley Home Furniture will always be our furniture store as long as Ruth Jeffries works there! Ruth is amazing! She provides high quality customer service, is patient, pleasant and has great suggestions so we can get a better idea of how something will look in our home. Ruth is a great asset for Ashley Home Furniture and they are lucky to have her!!!
Mike “Otis” Dunaway helped us from the moment we walked into the store and explored every single option with us! Made buying beds super easy and we left with a box of cookies! 10/10 made buying a new bed pleasant.
We had a great experience at ashley. We were assisted by Nick who answered all of our questions and helped us pick out a bed and couch. Wonderful customer service. Thank you so much Nick!
Nicholas Marquis was absolutely amazing! He was so quick to help as soon as we walked through the door. He made us feel so at home. He helped us find what we wanted within our budget. We will definitely be coming back!!
Ruth is an amazing individual let alone an amazing salesperson. She is thorough, informative, caring, thoughtful and passionate. If we ever need any other pieces of furniture, we will come to Ruth!!!
My husband and I have not bought furniture in over 20 years . We decided to by new chairs for each other this year for Christmas. Playford was our salesman and was absolutely wonderful. He made our experience easy . Rick. And I ended up with two new chairs and a couch. Thank you Ashley Furniture and Playford. 😊❤️
Update.. 3rd time purchase. Callie had top notch AAA+ customer service. She helped me buy a couch over the phone because it was the last day of the labor day sale, and I could not go to the store until Thursday lol. Callie helped me find the best deal and best set even though I couldn't be there till Thursday to see it, and didn't want to miss out on the great deal as the labor day sale included a free loveseat.. When I went back Thursday to look at it, I thought it was a beautiful set, just a little firmer than I would like, but for the price decided to keep it and add maybe a memory foam cushion. I think the platform bases do not have as much give as a coil base making the couches feel firmer. The set is very beautiful but not as soft as I would like. End of new review. Ashley Furniture store in Marion Ohio is a classy furniture store, with beautiful furniture and very friendly staff!! The customer service was great both times I've been there. Maggie was friendly and helpful! My Mom has shopped Ashley's for years, and now I am shopping there! You cannot beat the 0% interest financing for 4-6 year deals they have. It makes furniture affordable now on a very affordable monthly payment!! They let my adult son with autism pace all around the store, while I found a great bed, and they were really cool and friendly about it. They even offered us drinks! Their furniture sets are pretty and reasonably priced, and they have some good bed choices. I'm happy with the bed I financed and the low monthly payment!
I went in on a Tuesday evening about 6:15 just to look. I actually had something in mind, but after surveying the store I came up with a different plan. Immediately upon entering the store, I was greeted by Cindy, who assisted me. She was very pleasant and I thought, most helpful. After finally making my selections, she helped me with my payment and a few other questions. The Asst. General Manager, Doug, also helped in the process and was very informative and also extremely pleasant. I am rating this as 4 stars and not as 5 because I have not received the merchandise yet nor has the delivery been made so I cannot be certain of the outcome. I would say say that if the delivery and setup are as good as experience as my purchase experience then it would certainly be a 5 star rating. I might also add that my perception of the store has changed. I previously felt that the merchandise sold in the store was of inferior quality. While realizing that it may not be in line with higher priced names that what I did select surprised me in a most positive way. My selections were reasonably priced and I hope the quality will be what I now it expect it to be. The name Temperpedic represents quality which i truly do know. If the other pieces fulfill my needs then I will be most happy. I explained to Cindy, my salesperson, that for the purpose intended I was not seeking high priced expensive name brands and it is my hope that the pieces I selected will serve my purpose in a most satisfactory way. Finally, I would like to reiterate that the service of Cindy and Doug was second to none. I was just looking, but because of their personal and knowledgeable manner they closed the sale. I might also add that because it took me some time to make my selections that we were still working out the details almost 45 minutes after the store closed and they should have been gone. Add to that that, eventhough, I felt badly they said not to think a thing about it and were very gracious. NOW THAT IS SERVICE!!!!!!
We had a lot of questions and asked about prices with the extra 20% off deal Ashley furniture was having and Cindy in Marion Ohio did a great job helping us. She was very polite which you don’t see that anymore even in customer service , thank you!
We went in looking for a Tempur-pedic mattress. Nick created us at the door and Robin came back to help us. Then Nick was very knowledgeable and explained everything to us about the differences in the mattresses. We were definitely go there again.
My husband and I stopped in to look at new mattresses and Playford was immediately helping us. He took us to several beds with different options and even got us covered pillows to use to try them all out. He was friendly the entire time, knowledgeable about all of the products they offer and willing to work our several options for us so that we were able to make the best choice for our situation. Anyone in need of new furniture or. Bedding stop in and ask for Playford Mack he is an amazing employee!
Ruth was extremely helpful and went above and beyond to get us the living room set we wanted. When we go back for anything else shes gonna be our gal.
In June my husband and I went to Ashley furniture and was helped by Cindy who was very helpful in helping us find a sectional couch We paid cash that day and was told it was coming in August August came and went with no phone call or anything so we called the store. We were told then the furniture would come in September. September came and went with no phone call or anything so we called the store again. Was told our furniture would be here the first of October. It is now the end of October and still no furniture. On October 16 my husband went into the store to find out what was going on since we still had not received a phone call. Cindy went and got the delivery manager and he came out to speak with my husband because one part of our sectional was in and they were going to at least deliver that My husband set up delivery for Thursday Oct 22 for the afternoon. My husband called the store at 3:55 on that Thursday and spoke with Brian in delivery and he told my husband there was 2 stops before us and they would be to us. At 6:11 my husband called the store and the store manager answered and said he had no idea what we was talking about because the trucks were back and we were not on the schedule for delivery and that we would have to call tomorrow and speak with the delivery manager. During this whole time we never received a phone call or anything from Ashley Furniture. We had to make every phone call to them to find out what was going on. This is the worst customer service I have ever had. I understand the wait because of covid but I do not understand how poor their communication is with the customers and this mess of the delivery process
Great show room 👍. And thank you to our Great Sales Lady, Maggie.She did a Awesome job showing us a lot of different Love seats. We ended up buying super nice All Leather love seats, (3) with power and center console. Thank you again Maggie for all your help and hard work too...
Awesome experience. P Mack was extremely helpful in helping us find our perfect couch!
Great and friendly service. I can always count on our local Ashley’s store.
Ruth was amazing, very helpful not pushy in any way we had a very pleasant experience
Callie went above and beyond to help us coordinate our rugs, tables, and accessories with our new furniture by putting them all together so we could really see the look we were going for.
Ruth was a sweetie 💗. Very painless for my order and she was soooo helpful!! I loved her accent. I will definitely look her up when shopping next time💗💗 Julie Lindsay
I have recently purchased bed, mattress and sofa from Ashley Furniture. Whitney helped me with all my purchases and was very knowledgeable and great to work with!!
Excellent service!! Brandy took a lot of time with us and her knowledge about the mattresses was amazing!! We will definitely come back!!
Brandy is very knowledgeable and friendly. She met us at the door and quickly helped us find just what we were looking for. We hope to enjoy our power reclining sofa and chairs for many years. You can tell Brandy enjoys her job.
I recently purchased furniture through Ashley Furniture in Marion. Maggie is my sales representative and she was very helpful. She took her time to help us make the right decision for what worked best for our family. There was no pressure and she even stayed after hours to make sure we were well taken care of. I highly recommend Ashley Furniture in Marion. This is the third time we have purchased furniture with this store. All were positive experiences. Lisa B.
Wonderful experience and great staff to work with! Sam, the store manager and Ruth answered all my questions and was very patient with me as I chose my furniture and mattress needs. Could not have asked for a better experience!
Cindy Peterson was our salesperson today. She was very patient and helpful as we picked out all of our living room furniture. Thank you so much Cindy!!
We love Ashley Home store and Ruth in Marion Ohio is amazing! So knowledgeable and sweet!
My mom was looking for a love seat. We walked in just to look and ended up finding one she liked. Easy transaction.
Very polite well educated and knowledgeable about products.
We entered the store about 6:15 PM and Nicholas (Marquis) greeted us warmly and quickly showed us the couch my wife had found previously on-line. He explained the features of the couch and even though there was no “sample” chair or ottoman to try out, he found us a similar one and explained benefits of their 5 year extended warranty. He worked the numbers to get us the best price using the current sale offerings and we were “out the door” in an hour! Well done! This is our third “large” purchase (section couch and adjustable bed) but was by far the best experience we have had at Ashley Furniture in Marion, OH
We recently purchased a couch from Ashley furniture & Mike "otis" Dunaway was the one who sold it to us. He greeted us at the door, asked us what we were looking for & pointed us in the right direction on what we were looking for. He was not trying to sell us any particular item, he let us take the lead unlike other experiences we've had where they try to sell us a bunch of other items on top of what we are looking for. Mike was very friendly & helpful !!
fantastic staff-i was greeted promptly and only wanted to look for awhile. 10 -12minutes later i was offered assistance by two different staff with no pressure ( i like that). once i saw a bedroom suite i thought my wife would like i asked a few questions and Sam & Nick went out of their way to complete the set & help find some bar stools as well. VERY kind & helpful !! and a very efficient transaction. must be why we currently have Ashley couches in our family room, living room, and our loft. great folk !!
I really dislike shopping. I usually try to get in and out of a store as quickly as possible, and avoid sales people like the plague. My experience at Ashley Homestore in Marion, changed my mind completely. All the sales staff and mangers I spoke with were friendly, knowledgeable and low pressure. They offered me a beer and treated me like a friend. They explained that Covid has caused a slow down in the furniture industry, but this is no surprise to me, as I work in sales and I know the problems the nation faces during this unprecedented time. They have kept me informed throughout my wait time and have been true to their word. I previously shopped at another Marion furniture store and found them to be less than truthful, including saying negative things about their competition. I asked the staff at Ashley about their competition and they were professional and complimentary. That tells me a lot about the integrity of both places. I will be sure to shop at Ashley again. I couldn't be more pleased. They made a lifetime customer out of me!!
Store experience was awesome. We worked with Nicholas and he was friendly and helpful. All the staff were actually helpful. We got what we wanted and buying was simple and easy.
They were great honest and very fair! Thank you!
Callie was personable and understood our needs. She was honest and did not try to oversell what we actually needed for our spare bedroom!! A pleasure!!!
Great end to our long search for a sectional! After going to multiple stores over the past month we decided to try Ashley and ran into Mike Dunaway who approached us and took us to a great sectional and ottoman. Relived the search is over because we got the assistance we needed! Thank you Ashley and thank you Mike!
Walked through the hole store and not one employee asked if they could help me so I will shop somewhere else
If your looking for good quality pieces at a good price you need to come see Callie at ashley home store in Marion ohio. She sat with us for hours getting exactly what we wanted. She is amazing. So patient and knowledgable. No pressure sales and amazing deals. Done whatever she could for us. Please go see her if ur shopping for anything with your home. Thanks.
If u need Furniture please come by Ashley homestore and see Callie... she is amazing. Helped us all afternoon and made sure that we had exactly what we wanted before we left. If u want quality pieces come see her..
Was leary of going to Ashley Furniture store again after not having a good experience with them a few months back, went to a different location and glad I did!! Cindy was amazing and felt like we were friends after we left! Thank you Cindy for redeeming the Ashley name
Sales representative was helpful and informative. Great experience. I will definitely make more purchases in the future.
I had a great experience with Ashley Home Store and working with Callie in particular. She was very professional and really listens to your needs and lays out your options. She set up different options in the store for me to look at and was very patient as I considered my options. I also appreciate her in-home services, where she came into my apartment and helped me visualize what furniture/accessories would look best in my apartment. Overall, great customer service and I would highly recommend coming here for your furniture!
Had an awesome experience with purchasing furniture today! Nick was fantastic with explaining things and helping us pick out some quality pieces.
Callie was very informative and patient.I took every bit of 2 hours if not longer to try to choose a kitchen table. I was having a hard time because I had certain criteria that I wanted. Callie even tried to piece together different sets, to try to get what I wanted. I appreciated her time and patience.
Nick was very accommodating, answered questions and did not "hover". Great professional service!!! Thank you!
We found what we was looking for while we had an ice cold beer. All the staff were super helpful and friendly.
We had an awesome experience at Ashley HomeStore . Callie Rogers was very knowledgeable and helpful with our mattress purchase. We were greeted at the front door, offered refreshments while we waited for Callie. We definitely will be coming back for our future furniture purchases. Thank you so much Callie and staff at Ashley HomeStore in Marion, Ohio.
Had a very good experience with Cindy Peterson and Doug Warner!
Nicholas was very knowledgeable and had a very pleasant experience.
Very friendly and helpful staff. Great prices! I will be returning to Ashley Home Store for all future furniture needs.
We went to ask about a adjustable bed. That l found on line. The gentleman said that they didn't have the bed, but he checked on line to see if they get one, and yes , so he showed us some mattress for it. They were so nice and Nickolas help us.
Great selection, no pressure sales and local. Highly recommend! Great prices!
My experience was absolutely amazing. Sam was very helpful and friendly
Terrific first time experience at Ashley furniture today. Callie Rogers was very informative and helpful. Completely satisfied at this time. Thank you
It was brilliant, I have never felt so welcomed into a store. Callie assisted me with expertise! She was quick, efficient, friendly and made effort to remember my name! The most wonderful instore shopping experience and I look forward to the possibility of future purchases from this establishment.
We are pleased with our purchase and have friends comment that our living room doesn't look like a living room it looks like a show room. The delivery guys were polite and very professional. Our furniture was delivered August 13. *** I have increased my review from 1 star to 3. While I still do not have my furniture, Doug was true to his comment and reached out to my husband with a call. Showing ownership and a committment to correct our mistakes is an important part of customer service. Thank you Doug for representing Ashley Home Furniture in a responsible manner taking ownership and working to earn your customer's respect. * I give one star because of their lack of communication with customers. We ordered furniture, paid cash, in May and were told we would have the furniture late June to early July. On July 3 the salesman text and said the furniture would arrive in July. Last week my husband text the salesman with no response. July 20, I called the store and spoke with the receptionist who asked why I was calling to best direct my call. She responded that she would see who was available to talk to me. Then my call went to a voicemail. Surprisingly my husband text a little later and said the salesman called him the furniture is slated for arrival on July 30. I would review the furniture... but 10 weeks later we still do not have it. We can appreciate that there may be difficulties obtaining materials due to the Corona Virus but that does not excuse the lack of communication and a runaround on the phone.
Cindy was wonderful. She took extra time with me, Even though it was past closing time. Very helpful and knowledgeable about cost and products.
Nick was great, he was very polite and answered all my questions. Thank you! Linette and Ashley Augenstein
Great place awesome customer service felt at home
Nicholas was great with helping my daughter purchase a new mattress.
Timothy and Sam could not have been nicer and more helpful! They both went the extra mile for us, making my wife extremely happy that she got the furniture she wanted. In turn, her happiness makes the Earth rotate a little more even on its axis! Thanks for bending over backwards for us!
Staff are always helpful & friendly, pleased with quality of purchases.
Very friendly and professional staff. We couldn’t have been more pleased with the selection and quality of the furniture. Special thanks to Cindy Peterson. She llistened to our preferences and was very knowledgeable of the products. Felt very comfortable and plesed with our entire experience. Thanks.
We were definitely impressed with the overall experience when making our furniture selection at the Ashley HomeStore in Marion, Ohio. The employees were very friendly, had excellent knowledge of the products and handled our purchase in a very professional manner. We can't wait until we get our new furniture!
Cindy was an excellent salesperson. Glad we got to work with her. Would buy from her again.
Great customer service with great prices. Will buy from again.
Ruth is always professional, courteous and is willing to help her customers in any way she can! I have always had a great experience when working with her and I have been buying from Ashley for many years! Thanks Ruth! You make buying furniture an easy and non pressured experience!
My fiance and I met with Ruth to pick out a sectional for our new house, and she couldn't have been a better person to go through the process with! She's personable, knowledgeable, and treats you like she's known you forever. I highly recommend visiting the store and asking for her!
Salesman, Nicholas Marquis, was very pleasant to work with. Ask for him. We've had great experience with the furniture too. A+
I Give Ruth, the sales lady 5 stars for the way she conducted this sale.
Love the Marion location of Ashley’s furniture! The sales Rep Nicholas was amazing! Was very helpful willing to take the time to talk to me about all the different sales going on, go over different pricing options with me and overall made me feel very welcome and comfortable. Also kept me updated to let me know the ETA on my furniture. And my furniture came on time at the date I was told I would get it! Would definitely recommend!!
We just purchased a dresser and a chest for our bedroom. We had a very nice young man to help us and was very pleased the way we were treated. Thank you
Always a nice place to shop, everyone is polite and helpful and they have great furniture.
Great service, very knowledgeable salesperson and great quality. Would recommend without hesitation. Look forward to purchasing from Ashley’s again!
Callie helped us today and was so incredibly patient with us. She looked all over the store with us to make sure we got exactly what we were looking for. We are so excited to get all of our new stuff!
Cindy was not only helpful but was very knowledgeable. She was so friendly and enjoyable to be around. We have more to get for the house and will surely be back soon. Thank you for your help.
Love this place for accessories (they have some really well made rugs that are half the price of other places with the same quality) plus any time someone purchases a mattress it helps to give a bed to a local kid in need - how cool is that?!
I never leave reviews but this really annoyed me and want buyers to be aware. Waited well over 2 months for delivery for 3 new bedroom suits for our kids. They brought 1 set and 1/2 of two others after my wife called and complained weekly. We finally got a call that we would have everything this Thursday and when delivery came they said did u order a box spring for the one set we said no our sales person said that bed didn’t need it which clearly it did. So she called the store and waited on hold and got transferred around to eventually speak to a voice mail box. A manager did call back that day but did not offer any assistance after we spent over $5k in the store. By then I had already called around since kids have been with our beds for sometime and got ahold of a local furniture store that came out that day and fixed the issue for them at my expense. Lesson learned shop local even if it cost a little more in the end.
Not impressed. Had to wait for someone to help me.
First buy was a couch. Couch was serviced 4times due to pour quality. Next buy was two or the exact same recliners. Paid for them to be delivered to my house. One was fine the other straight out the box the arm was ripped off. They fixed it but slowly came apart so I tried one more time and bought two more recliners. Soon as we got them I had to have it serviced cause the fabric was ripped off. Less than a year later the back broke. I have a warranty called them and had it repaired. The repair didn’t hold. That was March. It is now July and I still don’t have my recliner fixed. After calling Ashley to help fix it they want to charge me again after I paid for a warranty for them to come and fix it. Absolutely terrible that they can’t back up the warranty company or their product. You will never have my business and I’ll do my best to keep others from going through a terrible experience themselves
Especially helpful folks, I think everyone of the floor and loading thanked me for my service!
Great customer service! My mom was released earlier than expected on a Sunday from the nursing home. Typically they do not do pick ups on Sunday and the manager Sam was happy to help! My mom was sitting comfortably in her new recliner! Thank you Sam!!
Great service and selection
Very friendly staff and have a no pressure sales attack that allowed us to look around before making any decision. Highly reccomend this store
Very large selection and a man named otis did a amazing job helping us find what we are looking for I highly recommend him and this store!
Great people
My entire experience with Ashley Furniture was nothing but positive. Nicholas Marquis was so very patient with me as I was debating my purchase. The furniture was delivered today and I am so happy with it! The delivery men were very professional and put a rug down before they brought in the furniture. They assembled it in no time and I couldn’t be more pleased!
Just recently, I purchased a leather sofa from Ashley Furniture in Marion , OH. The experience was pleasant and without any pressure to purchase an item. Moreover, a representative named Ruth was a amazing. She went above and beyond to help me find the perfect sofa. Equally, the atmosphere was relaxing; therefore, allowing one to browse and shop with ease. Overall, this was a positive positive shopping experience. Sincerely, Karole
Furniture came in quickly. The staff was very easy to work with. Delivery people were communicative, timely, and professional.
I had a great experience at our local Ashley Furniture. Both sales women I dealt with were great. The one that sticks out is the Manager. He was friendly and even remembered me when I came in. It means a lot to be recognized like they were paying attention to you and not just the sale. The delivery guys were both very nice and friendly. Laughed and joked with my son. The whole crew was great. Now I can’t wait to enjoy my new furniture!
Purchase experience was very good I wasn't home for the delivery of the bed but my wife says to gentleman that did that were outstanding a pleasure to have them in our home
Great Experience from shopping to delivery, and the beautiful furniture. Nicholas Marquis at the Marion Ashley location was amazing to work with! We especially enjoyed the adult beverages. This was a unique & enjoyable experience for us & we will be back! I highly recommend Ashley Furniture and Nicholas.
I had a great experience coming to this store! The staff was very friendly and accommodating. My salesperson, Maggie, was wonderful. She was more than the best of help when it came to selecting my couch and chair that I purchased. She was a wealth of knowledge and really knew her stuff. I was very pleased with my final decision in my purchase, to which Maggie was a big part in helping make. She has very good taste! I will definitely be coming back to this store for my future furnishing needs. Note that I live an hour away with an Ashley Furniture in my own town, but the staff is worth the drive. Special shout out to the manager, Sam, who was cool AF and, along with Maggie, helped me get the best deal I could possibly get. Thanks guys!
Great customer service. Excellent staff
My wife and I had a great shopping experience from the second we walked in the door, our salesman was very polite and super helpful, I definitely reccomend this location!!!
Very nicely laid out store with alot of great furniture. The salesman "Otis" was great working with us on finding the size couch we wanted. He even stopped over to our house and dropped off cookies after the sale. If anyone is looking for a new home furnishings I would highly recommend stopping by and giving Ashley a look through. Tell Otis we said hey!
Very helpful staff! Ruth was amazing!
Salesman at the Marion store took his time with us and was super friendly! Our furniture was delivered during the time frame estimated. The delivery guys took extra care in setting up the furniture and made sure the power recliners were in working order. Love our experience and furniture so far!
Super helpful and professional delivery. Great selection at the Marion store and superior service and advice. My new living room looks beautiful!
Amazing beds!
The ease of looking for what we wanted. The delivery was a success!!!
Very helpful staff! Especially Whitney. We are are buying a recliner from her and maybe a sectional set.
We bought a new set of couches. They are wonderful and the set up was quick and the small issue we had was fixed even quicker. Will return for more items when the time comes!
Callie was great....
Love the living room furniture. Great showroom and helpful sales people and delivery guys where very polite and did a great job. Thank you
My experience was really good. We were able to find the perfect swivel, rocking, reclining chair for our daughter nursery. We had a great worker both days that we checked out the chair. They were extremely helpful and the chair came quickly. Overall, great experience!
Absolutely great experience
Great customer service!! Nice and friendly people. I would recommend this store to family and friends.
Love shopping but it takes a whole to the beds in stock and delivered. Going into 3rd week and still no word of when.
The sales staff were very knowledgeable about the furniture and the services provided . The delivery guys were very nice and very gentle with my new furniture. Thank you Ashley home store .
Wonderful customer service both in purchasing the furniture and during pick up. Love the couch and loveseat. Good quality and good price!
Great place and friendly helpful salesperson
Mike was great to work with! When the first mattress I purchased wasn't comfortable, he made sure that I got one that worked for me. The team at Ashley Marion is very friendly and accommodating. They don't typically have pickups on Monday but the allowed me to pick up my mattress then because it worked best for me. I've purchased from the store twice and will again in the future.
My Ashley homestore experience was wonderful. The staff all were so warm and courteous. I really do appreciate how kind and helpful everyone was to me. NICK was awesome salesman too. I definitely will recommend Ashley Homestore to everyone.
Callie was amazing to work with. She helped us figure out what would fit into our home and what would match. The delivery guys did an amazing job. They were in and out really quick and they were extremely careful handling our furniture
Excellent from start to finish!
I had a great salesperson and delivery men from Ashley's in Mansfield! highly recommend stopping in what a great experience/price/quality I was able to recieve from this store... one happy customer!
My sales rep was amazing. She took the time to find exactly what I was looking for and for the right price. She listened to my needs and pointed me in the direction I was looking.
We ordered a mattress in January with Ashley & overall buying experience was good. Within a month, it broke down. We reached out and were told someone would contact us. Over 6 months went by and still didn’t hear anything. Finally when we got in contact with someone they came out and evaluated our mattress. A new order was placed ... over a month had gone by and we still heard nothing. So we called to check on it and it turns out the mattress has been discontinued and was never re-ordered, but we were never informed of anything either. It’s been 10 months since we originally purchased our mattress and we are still sleeping on the broken down mattress (and our low profile box springs are still at Ashley as well). Since we purchased we have moved, and now we have to go back to the location and pick out a new mattress and wait for that one .. terrible terrible TERRIBLE communication.
This is probably the goodest chair store in the area. When I called Ashley answered on the second ring and she was real nice. Planning to go to the chair store soon!
Brooke was amazing!! No pressure & very helpful!!
Furniture, beds,decorative style for the home,honor to veterans on veterans day 11/11.
Went to look and prices were outrageous
My whole house is Ashley furniture!! We love the quality and prices are good. Additionally, we have had great experiences with the sales staff, managers and service people. I always shop with Ashley first!
Always helpful staff, Nick is awesome.
Killer deal on this reclining sofa, thanks Ashley!
We have had 3 different shopping experiences at this store and every time has been great! Today Nick helped us and every time we go they go above and beyond to get us what we want. We are happy customers and will continue to purchase from this store.
Great experience... Everyone was friendly from sales to delivery
I just want to take the time to say if you go to Marion, Ohio, Ashley furniture store, Maggie O'rians is the best sales rep there! She was knowledgeable, friendly and super helpful through our purchase. Thanks Maggie for your hospitality!
Friendly and helpful ask for Ruth
We have been buying at Ashley HomeStore for years. Almost all of the furniture in our home is from there. They're quality for the cost can't be beat. Their stores are always look great and anytime we HAVE had a concern(which is NOT often) it was always taken care of quickly and professionally, sometimes going above and beyond what was necessary to take care of it. I would recommend anyone to Ashley HomeStore and HAVE!
Great store staffed by great people. Spoke with Clint today who was extremely helpful, and took care of everything right away.
The salesman was very helpful without being pushy.
Nick was great help. Appreciate the great customer service
The lady who helped us in the store with our purchase was amazing. Very knowledgeable and super nice. She even gave us a few tips, plus we loved her accent.😁 Also we love the store for the way that they treat their veterans, which is just amazingly. Veterans have special parking and employees shake the veterans hand and thank them for their service. They also give them special coins. It was just amazing. I’ve never seen that anywhere else. As a family with lots of veterans and family members in active duty we truly appreciated that. 💞
Our furniture looks fantastic, great value at an affordable price!!! Delivery was awesome!!!!
Great experience our salesman David was excellent very attentive and seemed to be really knowledgeable about the products.
Very professional, sales and service staff were extremely patient and courteous and went out of there way to assure our experience was one if a kind. When you are making a very large purchase, on a long term item, i would not hesitate to recommend Ashley Furniture. They have won my buisness.
The manager took the time to order me some wall decor that I needed one more of and even gave me a raincheck.
Values we're really good. Staff very friendly.
Great customer service department and sales team!!!
This store was garbage... 10 years ago! NOW, they have an amazing staff! Nick and Nicholas both are amazing salesmen and have perfect customer service! The door staff are polite and helpful and the management jumps right in to help whenever they can. Need furniture around Marion Ohio? Go to Ashley's in Marion!!!
Great salesman helped me. No pressure, not exactly what I went for.
No pressure sales, hassle free browsing, financing terms and cash options presented, merchandise held until I was ready to pick it up and no issues with pickup! Great shopping experience!
The people in the store treated me like a person and actually listened to what I wanted.
Great customer service and very reasonable prices!
Good quality furniture with great prices. We met with Callie and she was awesome. Listened to our needs and understood what was right for our family. Thank you!!!
The sales representative Nick was nice, helpful and not pushy. Answered all my questions. Was straight forward and too the point. Good service.
Callie was very helpful and spent an enormous amount of time with us in helping pick the right furniture.
I went to Ashley HomeStore in Marion knowing that I was going to buy a new mattress and box springs. Whitney was very helpful and worked with me to find the right one in my price range as well as comfort level. I didn't receive any pressure from her at all. I told her I wanted to think over the two I liked and the next day made the decision. They made it very easy to make the purchase and it came in sooner than quoted. I love my new mattress and would suggest using this store if you are in the market for new furniture!
Very nice and informative salesman. Likes the selection of furniture. Delivery crew where friendly and professional.
Our experience at Ashley furniture in Marion was a very pleasant one. The sales staff was very helpful. Allowed us to take our time and didn't pressure us to buy something we didn't want. The two gentlemen that delivered our furniture were very courteous and helpful and took care not to damage our walls when moving the furniture.
Great people sale staff go the extra mile for you . Callie Rogers went beyond for me to make sure I would get the right recliner for my bad back. So thank you Callie
Great deal on beds. Recliners are comfy and hold up well
My husband and I just bought couches for the first time ever and it was such a great experience (even with two crazy kids). Nick Noble was so patient and understanding with us while we were making our decision and parenting at the same time. Customer service is normally what companies lack but Ashley furniture should be so grateful to have an employee like Nick representing them well! Appreciate the time and help you provided Nick and for the Thank you card we just recieved.
I was here to order & pay for(needed) furniture for my apartment I was helped in getting things ordered & paid for Military veterans get a break b sure u have a Military ID card
It shucked. no one would. help me.
We bought several pieces of furniture from Ashley Homestore in Marion, OH and we couldn’t be happier. We were welcomed by Nick who was very helpful in assisting us to find the pieces we were looking for but not to the point that we felt pressured to buy something we didn’t want. We have been back a couple of times and every time I walk through the door I am greeted by name and if all I want to do is look around, I am welcomed to do so knowing Nick is available to help if I need it. I would absolutely recommend anyone searching for furniture to give this store a look and let Nick help you out. Plus, they have some great sales on some excellent quality furniture!
Nice stuff
Ruth was very nice.
Great furniture at great prices and the nicest staff!!
The gentleman that met me to fix my daughter's sofa sleeper was very friendly and extremely helpful!!! Very professional as well!!
Beautiful furniture and great prices! Nicholas is great to work with. :)
Very pleasant to shop with. Not pushy at all, just helpful with choices. Quality products and prompt arrival for pickup!
Nicholas was fantastic in his professional assistance with my wife and my shopping furniture experience. Personally I do not like furniture shopping but Nicholas actually made it entertaining as well as most informational. My wife and I truly enjoyed the shopping venture. We look forward to the new bedroom suite as well as the great looking office desk and chair . Thankyou Nicholas, for a most pleasant shopping experience. A+ for sure! David & Barbara.
Ordered my furniture online. Everything went great. They contacted me a couple days after and scheduled my delivery. The delivery guys were right on time...fast...clean....polite...wonderful!!Over all a great experience
Very high pressure on sales
Super friendly and professional
Thank you all for the great customer service. I had cell phone numbers to contact my salesman Nicholas at all times if needed to ask questions. Was contacted by Ashley delivery as expected and then again on the day of delivery. They were here when they said they would be and were very courteous. Received a Thankyou card from Nicholas which was very refreshing. Overall the entire experience was very personal to my needs. Most importantly than you Nicholas for thinking outside the box and showing the extraordinary piece of furniture...I love it more in my home than in the store❤️
Never been inside the store. I have been there 2 times picking up furniture for other cause I got a truck. I can say that at the customer Puck up door , the guys were there in no time and loaded the stuff and I was off to deliver it to the ones who paid for it.
We went into the store looking for accessories for an office. Several pieces of furniture in our home have come from this Marion Ashley HomeStore. Ruth met us at the door. She is professional and very sweet! Found the clock we needed and Ruth took care of the purchase. Another shopping, success story at Ashley HomeStore!
The staff is amazing! I had my mattress, box spring, and bed frame delivered; and I was not expecting them to put the bed frame together. It was a great experience all around from the store to delivery.
Ashley Furniture products are beautiful. I am happy with my purchases and happy with all of the people who helped us. The wait for delivery and set-up was kind of a long time but my home is beautiful and the value exceeds the investment in both time and money.
The delivery guys were very friendly and very quick in assembling plus ask where I would like things . I was very impressed with their professionalism. This is why I keep returning for furniture there have for over 20 years.
My sales associate, Whitney, was knowledgeable and so kind and helpful when picking out my furniture. They even held onto all of the pieces I bought for the house I was building for about 2 months, until the house was ready for the furniture to be delivered. When they did deliver the furniture the delivery guys were on time and did a great job setting everything up. Very happy with Ashley Furniture from start to finish.
I have purchased with them twice now and it has been a great experience for both. Shopping and delivery was seamless.
Callie and other employees at the Marion store went above and beyond to make this a positive experience for us!
Callie was incredibly helpful when I was shopping with my son for two different spaces in our home. The two delivery guys were fast, efficient and friendly. We will definitely be back .
Love this furniture store and have bought there twice. This time when I received my item the wrong color had been ordered so it had to go back and be reordered. This meant waiting additional time to receive my declining loveseat. I do love my new piece of furniture! It is quality and it is attractive as well as comfortable. Just what I was looking for!
Amazing experience all around, quality products and amazing delivery guys. Wouldn’t buy furniture any where else. 👍
Great customer service. Callie was great, no pressure and explained everything to us. Looking forward to many years of relaxation and comfortable sleep on our temperpedic mattress.
Our experience with Ashley Furniture, Marion, Ohio was simply more than we could have asked for. Our salesperson, Ruth, was so helpful and caring. She showed compassion to my mother regarding having to move out of her home due to health. We could feel she actually cared. To Ruth, we were more than customers. We will be back to the Marion Ashley store because of Ruth.
Got 5 years interest free
Bought extended warranty..its a rip off!! Bought furniture in Sept 16. Two people live in this house and its already junk. Doesn't cover anything. Will never ever buy another thing from Ashley. Ill sit on lawn furniture before I ever buy anything from them again.
Had the best experience here me and my wife went to buy I new living room set. The guy that helped us Nicholas, was the best sales person I have ever dealt with. He moved different rugs and end tables from different locations to help us see what worked together , very patient with us and didnt make us feel like he was forcing us into buying anything. Highly recamend Ashley furniture just because of him. Also they highly respect Veterens of war every single person in the store came and shook my hand and thanked me for my service. 20 stars of I could.
Curtious well trained personnel. Nice variety of selection of all types. Staging for decorating is so upbeat. Like the big screens that display other options or colors of wood. Feels like it is in your home. Classy store.
We had a fantastic experience. The food and drinks were very good. Everyone was so nice and welcoming. And best if all, the prices were excellent. We are going back in a couple of weeks to purchase more furniture.
Good selection but 10-15 days for delivery and manager passed us off on some one else at his first opportunity. Went to big lots and got same quality furniture at 1/3 the price and took it home same day.
Rotten place to shop Bad service here. Go to the Mansfield store
Nice stuff, too expensive
The staff was friendly and helpful. The padding or stuffing they use don't last long,high prices but is to be expected it's a furniture store nothing is cheap. The guardsman furniture care people are completely useless and waste of money never again .
Great experience. Nick was kind. Helped us find just we were looking for. Purchased two chairs
Excellent sales person in Nick Noble. Not pushy. Listens to what you are looking for. Great delivery people. Careful with what you purchased and careful with your home.
Way to expensive
I guess we weren't dressed well enough. The greeter at the door barely looked up from his cell phone to say hello and the sales people weren't much better...
Nice selection. A little bit pricey
nice employees
The moment I stepped into the store there was someone that came right up to me very friendly a smile on her face and willing to help me. I will definitely go back to Ashley Home Store in Marion in the future.
Staff is great of course when you're buying. Spent a lot of money and received broken (supposed to be fixed before delivery) and scratched furniture. I called everyday for a week and was bounced around to this department and that one. Eventually to be told sorry about my luck. Huge disappointment other than the delivery guys wiped their feet upon entering my home.
Always a very good experience dealing with Ashley Furniture! We have purchased the majority of our furniture from them. Great selection and friendly, helpful staff. Never had a bad experience. Would highly recommend!
Great service, quality, and value!
The sales people were very helpful and polite. They were not pushy. Delivery was when they stated. Thank you
Beautiful furniture. Knowledgeable friendly sales people. Pricey but you get what you pay for. Additional purchase 04/09/2022. Purchased two beautiful leather "man cave" couches. Jessie was friendly, knowledgeable and very helpful. Would definitely recommend Ashley and Jessie.
Great staff bought a few things there and sales people are very knowledgeable and patient
Just looking did not buy anything. I thought their mattresses were rather expensive.
Love this place! Great delivery guys!
Very good experience. Our sales rep helping us very knowledgeable and gave good suggestions in making the best choice us.
Can't wait to get our new loveseats! Edit: So it has now been 7 weeks since I bought the loveseats, that I payed in full on May 26. I was told 4 to 6 weeks to get them. I still don't have them and I am now being told we have to wait another week. I feel the Ashleys is treating us poorly and they should not tell a time frame they can't keep. Very disappointed in them.
A little expensive, but great furniture...
Great experience! From the moment we entered the store until we left customer service was excellent! We purchased two chairs far are all season patio.
Nice place to shop for furniture! Sales people are very informative! With Nancy Wells
Great help. Mariah was wonderful. No pressure .yes I will shop there again.
Quality Furniture but you going to pay for it
Awesome! My furniture will be on its way soon
Very pleased with our purchase
Staff was a bit pushy. You can tell that they get commission. Prices are extremely high. But goo quality furniture.
Awesome furniture, good staff. Only issue is the new furniture smell. It's kind of smells like toxic chemicals and takes a few weeks to fade off. They say it's the scotch guard.
The salesperson was so helpful in helping me find the deals that were right for me.
Overpriced, understocked, has no idea what the definition 'sale ' means
A bit overpriced unless they have sale
Sales experience by Courtney Davis A++++!! Service and delivery with a smile A++++!!
Very helpful staff, no sales pressure, delivered in time frame specified, and a great careful and polite delivery team.
I had an excellent experience at Ashley Furniture. Brandy Hobensack was very knowledgeable about the products and answered all of my questions. She did a fantastic job and I would recommend the Marion, Ohio store and Brandy to anyone looking for home furnishings!
Picked up furniture for daughter and staff was very helpful and friendly
A great experience with Ashley Furniture store in Marion Ohio. Very friendly sales people and there delivery crew was awesome. We was worried about getting our items in our home due to a unique floor plan and these guys (and gal) had them in in record time. Will definitely use the Marion Ashley Furniture store again.
We had a good experience with Ashley Furniture recently. Shopping at the home store was very casual and unrushed. There was a nice selection to choose from within a wide variety of price ranges. Our sales person was respectful of our criteria and price range and answered all of our questions. We were able to look around and discuss on our own before looking at different payment and financing options. Setting up delivery was quick, pleasant and the delivery men were very personable and respectful! I hope the furniture holds up well- there has been some stigma with certain sets being made of poor quality materials & workmanship. Our set was NOT cheap, nor does it appear so. The saying goes- "You get what you pay for"! We're hoping this stands true :)
Friendly sales team, very helpfull
Didn't buy anything, but had very nice furniture, and very friendly and helpful staff.
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.
