Ashley | Mason, OH 45040

Ashley's caused damage in my house with your delivery service and refused to pay for damages. I bought over $20k worth of furniture that I wish I could just return. I'll never use them again and will forever advise people around me to not buy from them.

We received a damaged dining table they told us to donate it to receive a replacement. We did and received a second table that was also damaged. They told us donate it!!! How many times do we have to do this before getting a decent product.

Helpful Sales personnel. Julia is great to work with. And the prices are reasonable. The quality of products is very good. Nice selection.

We will NEVER order from Ashley again. Last year our bed frame broke while I was sitting down and feeding our brand new baby. Thank goodness I caught her. Since then we have been shipped the wrong piece or broken pieces for almost a year now! Nobody ever answers the phone and we haven’t gotten a solution yet. We have been to the store multiple times and nobody seems to care. We are still paying for a broken bed frame and waiting on an entire replacement footboard and rails with no updates for months. Also we STILL have the MULTIPLE broken and replacement parts that were sent to us. We just want a resolution even if that means getting our money back.

When I was there very professional customer service and got what I wanted.

They are awesome to work with! Great experience!

Decently priced but overall just lacked the sectional selection we were hoping for

Great selection with different fabrics, comfort level and overall features. Julia gave us time to try various sectionals while explaining the features and benefits. Overall a great experience with fantastic quality and price. We can't wait to have it delivered and to enjoy the comfort in our new apartment!!