Ashley Store | Mayfield Heights, OH 44124
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Mayfield Heights, OH represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Turning houses into homes is our mission at the Ashley Store in Mayfield Heights. We built our store in Mayfield Heights so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at the Ashley Store, General Manager, Jaimee Stokes, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 440-484-4080. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Mayfield Heights, across from Golden Gate Plaza. We’ll be waiting to help you turn your house into your home!
Customer Service
What our customers say
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Great experience buying beautiful reasonably priced furniture!
My Senior Sales Manager Matthew Adler was very respectful and knowledgeable. Matthew attitude was very pleasant, friendly and Matthew showed great interest in pleasing his customer. What a great person and I will ask for Matthew when I need to shop for more furniture at Ashley.
I would definitely recommend this store, Danielle provided excellent customer service.
Was greeted by Matt. I explained I need living room and dining room furniture. Explained I didn't know exactly what I was wanting but just need space and time to roam to find what speaks to me. No pressure selling at all. Checked on me time to time to make sure I didn't need anything while shopping. I found a living room and dining room set that I love. He explained how I can do the 24 months deferred payment plan since I need a lot of furniture. It allowed me to keep some of the money I actually had to pay for my furniture. I could put the money towards other things I needed for my home. Applying for the store credit was simple and easy. Got approved. I was able to get my couch set within a week and my dinning room set in 2 weeks. After my couch set was delivered I called Mat and said I would like to change the dinning set. Matt said no problem and said to come on in to change it. Came in Matt directed me to a dinning room set that was to my description I told him over the phone. I didn't like the chairs that was with the table. Matt went and got different chairs brought them up to the table so I actually see what it look like all together. Perfection. Matt made the switch super easy and was very accommodating with me changing my mind on the original one I had picked out. Didn't let me feel bad about the change. Both deliveries was amazing. I received a text 2 days prior to tell me the time slot and day it would be delivered. The day of I got a text 10 minutes prior to arrival. They called to let me know they were here. Came in asked where furniture goes. Brought in furniture. Made sure my door way was protected from bumps or scratches. They put the furniture together for me. They were quick, on time, and very kind to me. The only suggestion I have is for the delivery people should have shoe coverings to protect the carpet/flooring. Other than that I have had a great experience and would refer everyone to them.
Danielle was wonderful and patient and answered my question easily. If my purchase if half as enjoyable, it’ll be great.
Professional, knowledgeable and efficient sales team. Showroom has a lot of variety.
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No interest for 60 Months^° - In-Store Only
0% interest until April 2029^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
Free No Hassle Delivery & Assembly^^
^^Previous purchases excluded. Offer applies to single-ticket purchases that include a Tempur-Pedic®, Purple, or Stearns & Foster® Mattress. Offer includes free delivery, assembly and removal of packing materials. No-Hassle Delivery + Assembly not available in all areas. Offer valid at participating locations only. Offer excludes clearance/closeouts and floor models. Cannot be combined with financing longer than 12 months. See store associate for details.
