Ashley Mayfield Heights, OH
Turning houses into homes is our mission at Ashley in Mayfield Heights. We built our store in Mayfield Heights so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at Ashley, Area Manager, Greg Lawson, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 716-296-4334. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Mayfield Heights, across from Golden Gate Plaza. We’ll be waiting to help you turn your house into your home!
I will NEVER purchase from Ashley again. VERY unhappy with a purchase over $2000 and not receiving any type of solution from the customer service line or the Mayfield location. They blow you off from person to person with excuses. Would not recommend.
Bill was super helpful and found us exactly what we needed!
Bought some of their higher end furniture, it arrived late, and busted. The metal frame on it was bent, the stitching pulled out in areas, the wiring is crossed, 1/3rd of the sofa is unusable. I have been trying to get it resolved for almost 7 weeks now and still nothing. I have spoken to the store menager (kayla?) and regional manager (jack?) And for a week they assured me they were going to speak to people to get this resolved in a timely manner and call or text me right back, and not a single peep from either of them. Hopefully someone gets their act together and steps up and this is resolved soon or I will be getting a lawyer.
We purchased expensive couches that came with a 5 year warranty. It’s been almost 4 years and the couches stopped working , leather is scuffing off. We called to get our warranty to fix the situation. And they blew us off. I don’t recommend this place , seems to me I have been scammed.
Matt was great! Super helpful. 0 pressure. Great experience!
You pay for the brand name and quality..
I do not have enough kind words to say about Matthew. He was so helpful and understanding, this is our second or third time working with him. If you are in need of any furniture, mattress, etc, please ask for Matthew Adler. He is such a kind soul and we will always go to him for our furniture. Thank you so much. Also, thank you to Jaime for being so kind and helpful.
I purchased a dining room table from them in 2021. When it arrived, it was chipped and one of the chairs were unusable. The delivery guys were young and they broke the piece that went along the bottom of my table. He was able to still put it together but only after a year, the piece is barely connected. The chair was replaced. However, the chairs have metal pins along the side for decor and they are falling out! I have kids. I am terrified all the time and I am always checking my floor for pins so we don’t get one up our foot. We paid well over $2,000 for this dining room table. I do not recommend. I wanted to include pictures for everyone but it’s not giving me an option to?
Fantastic place to work. The home furnishings consultants will provide the best furniture buying experience in all of Cleveland.