Ashley Sandusky, OH 44870

Ashley Sandusky, OH


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

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Customer Reviews
3.9 Star Star Star Star
(134 reviews)
Star
Nicole Quick 5/18/22

BUYER BEWARE IF YOU ARE LOOKING FOR QUALITY FURNITURE THAT WILL PAST GO ELSEWHERE. We purchased furniture from Ashley in Sandusky, Ohio. Never again, the warranty does not cover what employees state when you purchase your furniture. We have not had the furniture even 2 years and it is falling apart at the seems as the gentleman said at the distribution center after reviewing the photos of my furniture. I have went back and forth for 3 weeks now. The warranty company will not fix it even though I was told by a manager at the store, even if I took a knife to it and cut it, it would be covered. I have went back and forth with the store, warranty comapny and distibution center. They' refuse to do anything else. Warranty does not stand with what is preached. Company does not stand with the products they sell.

Star
Andrew Dowell 5/12/22

Doing business with this company was a complete joke. They delayed EVERYTHING we ordered, couch, dining table, buffet table and the chairs a total of 9 months. They told us it would be ready in 3 months or we would have never bought anything from there. Then when they finally delivered they told us a time between 12:30-3:30 and didn’t show up till 5 completely wasting my day waiting on them. Live and learn, would never do business with any Ashley store again.

Star
Trayce Hanlon 4/23/22

If you buy furniture from here just don't buy the warranty. The sales person might be convincing making you think it's worth it but it's not. They will find a way to not cover anything with the warranty even if you your warranty paperwork says it's covered. Don't trust the workers they are just trying to sell you something.

Star Star Star
William Ehrnsberger 4/2/22

Felt like once we showed up with website pricing they wanted nothing to do with us. Not a soul in the store and the manager couldn't pull himself away from his phone long enough to even say hi or thank you, guess playing with your phone is what a manager is for. Yes it was a clearance mattress and I asked to have it removed from the floor and they weren't sure they could even do that on a weekend. When we picked up on a Saturday they don't have any service available in the warehouse so don't bother even thinking about picking up on the weekend. I didn't expect the salesperson to do anything, but again did not see the manager supposedly he was on the phone. They never even tried to wrap the mattress over a week, I can't believe they didn't deliver a mattress that week and could have used a bag they delivered to reuse. Dragged the mattress out by ourselves by the time I got the mattress in the trailer the door was being closed, felt like ,"don't let the door hit you in the rear end." The owner of this franchise should consider replacing this manager with one of the sales people or the lady that did our order at the front desk she was very efficient and very nice. Can't give much a recommendation because I just didn't feel welcome or comfortable there the first time or returning. I've had better service at Big Lots, and I'll bet their markup isn't as good. Bill and Terrie Ehrnsberger

Star Star Star Star Star
LILA LEWIS 3/27/22

Trey was amazing! He was thorough on all the products and knowledgeable with professional suggestions. I am very happy with my total experience.

Star Star
Jennifer Work 3/23/22

I am giving 2 stars because the customer service was great but we have had nothing but trouble since we got the couch. We already had to have it sent out because a bolt in the recliner snapped in half and the day they were suppose to deliver it back we got a call saying they forgot to put the couch on the truck. Now we just had 2 screws fall out. We haven't even had it for a year yet. Next time we will go somewhere else hoping to get a better Quality couch for the money we spend.

Star Star Star Star Star
Patty Severt 3/3/22

This was by far the best furniture buying experience we have ever had in our almost 34 years of marriage! Carrie was professional, quick, and concerned with us getting a great deal. She went above and beyond in offering better deals than we could even dream up. On top of that, I asked if they provided Veteran's discounts and she said she would mention it. Most places give 10% but they automatically added a 20% discount on top of the other deals they offered. Just a great buying experience all around. We have not received the furniture yet and will update our review to include the delivery of all the pieces.

Star Star Star Star Star
Rene Clark 2/14/22

Connie and Laura portrayed excellent customer service today with our purchase. I highly recommend the Sandusky location!

Star
Brittan Hess 2/8/22

For the love of GOD, avoid this store at all costs. I have never had such a horrific shopping/customer service experience in my life. The employees are not knowledgeable, the policies are unclear, and management needs an intricate lesson in communication skills. Connie was incredibly rude to my husband, and I will never step foot into another Ashley HomeStore. Here's a small list of things I would rather do than shop at this establishment: chop each of my fingers off, swerve into oncoming traffic, be mauled to death by a grizzly bear, and/or repeatedly give myself a swirly in a public restroom. In conclusion, stay away from this place.... Stay far, far, FAR away. I promise, the next time I need furniture I will widdle my own from wood before ever thinking about stepping foot into this condemned facility.

Star Star Star Star Star
Dustin Puckett 1/29/22

Very nice store and salesperson. Alot of stuff is 4 month wait.

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