Ashley Store Youngstown, OH

Great quality and selection! Thank you Camille for all of your help.

Josh was wonderful to work with. He was knowledgeable and patient with me. He has a wonderful personality that add to the Ashley family!

Store was lovely; we found what we needed and got it ordered with a reasonable timeframe. Our salesperson Chase was terrific!

David wad wonderful. Personable and very helpful!

Zach was super helpful and on point. Walked me through the online stuff and app easily over the phone, and he's very patient, I'll Definitely call him back

I found sales people to be very hepful

Fantastic service from my salesman Chase. Great products, price and service. Highly recommend this store.

I ordered my couch on Nov 24th. When I ordered the sectional, everything was available & set for delivery Dec 17th. A week before delivery, I was informed that the corner piece was no longer available & they couldn't bring my couch until after christmas. I called in, thankfully the employees at the store were helpful because customer service was NOT. They told me that they could deliver 2 pieces on the 17th as planned & that the wedge could be delivered the 21st. That would work because we got rid of our old living room furniture ahead of the initial delivery. Now here I am on the 20th, I get a text stating the last piece will not be delivered until after Christmas. We are hosting a birthday party & Christmas for our families. It is not ideal to be without pieces of your furniture. I was told that my "backordered" piece arrived at the warehouse on the 19th, but it did not make it on the truck to be delivered on the 21st. I am frustrated with the situation, especially since I was told that the furniture was IN STOCK a MONTH ago when I ordered it. No one seems to care about the situation that we are in. We have purchased a decent amount of furniture from Ashley's, I will think twice before doing it again.

Jon was very helpful and explained all about the mattresses before we chose one. Very helpful and not pushy 😊

Fantastic customer service ! Cyndi was wonderful by covering all details and making a last-minute need possible! Gave me great options for a future purchase for an elderly man that has limited mobility.I will be back to purchase again.

Cyndi Gorgacz helped me pick out the perfect couch for my wild household that includes 2 dogs and 3 small children. Thank you

Our salesman was knowledgeable, professional, and delightful.

Our salesman, Chace, was very professional. Very easy to work with. Chase answered all of our questions and made buying our furniture a pleasant experience

We were politely met by a young salesman upon arrival. Josh was professional and courteous. He made us feel comfortable and a valued customer. All our questions were answered promptly. We retuned the same evening and made our purchase. We will definitely shop at Ashley Home Store again. Although, we will search for Josh again!

Our sales lady was first class. She knew the products and was great at customer service.

Great experience today. Anthony was a great salesperson. He did not pressure, he answered every question we had. Also, he made great suggestions. Great experience. Will return.

Solid product!

My 89 year old fathers lift chair bought from ashleys stopped working the remote needed replaced. We purchased the warranty the repair man came out over 6 weeks ago said the part would be in 10 days. We are still waiting for a replacement when I call to see if they have shipped I am told no. My poor dad cannot get out of the chair if the remote doesnt work. Just beware when they try and sell you a warranty promising they will fix your issues because we wasted over 120$ and still no replacement 6 weeks later. Not a happy customer...

i see your reply would like to know our actual experience. It was actually not that good. We picked out 3 different couches in your system and could not try out ANY of them. I called 6 stores within 3 hours for us. no luck. They say its not a floor model. we went on to Raymour an Flanigan and got what we needed. :)

It was a wonderful experience and I highly recommend asking for Cyndi ! She is delightfully honest and sincere . She answered my questions and then some . She also was understanding when I couldn't find my drivers license and had to go home and find it . I found it all right , wedged between a couple $20 bills in my wallet purse . ( I had it ALL along ) I came to buy an early Christmas present for my husband , a reclining chair ; bonus I ended getting a love seat for the two of us ! Score ! Thank You Ashley Furniture and Cyndi ! Wanda and Jim Midkiff

We purchased a love seat which we really liked. The sales person was very helpful.

Can’t wait to get our new couch and loveseat. We got a great Black Friday deal! Our salesman Dave M. made the process fast and easy! We will be back to complete our living room!

I had the pleasure of speaking with Zach today! I thought it was my son Zach pranking me, but the joke was on me. He found me exactly what I’d been searching for all using our cellphones! He’s AMAZING GUY & yes I’m bias to the name Zach! I can’t wait to receive my sectional sofa!!

David was very knowledgeable about the furniture he was selling. It spent a lot of time helping me get exactly what I was looking for at a great price.

Great experience and very helpful

Great experience and wonderful saleswoman. A+

Kind, informative, knowledgeable salesman took care of me.

Our experience at the Boardman Ashley was pretty awesome, Chase was very knowledgeable and helpful with our purchase.

What a stark contrast experience compared to the absolute failure of Value City Furniture. Cyndi Gorgacz you're a saint. Ashley Furniture - Boardman Store. Give this woman a raise! She was helpful, knowledgeable, and went out of her way to make sure we got accurate information about the availability of the pieces we wanted. Not pushy at all, very personable. It was a pleasure working with you Cyndi - not that I'll need any furniture in the future being that this was our last room in the house that needed a "facelift" - but I will absolutely recommend you to anyone asking me in the future. Keep on keepin' on. I hope this reaches you somehow!

Walked in knowing what I wanted was in and out and Cindy was amazing and Zack the Sales Manager five stars Thank you for making the process smooth and fast.

Excellent mattress , friendly service and simple purchase process. Thank you !

Store was very clean. Camilla, my sales rep was absolutely amazing. She was knowledgeable, patient and very kind. Former customer and looking forward to another fine buying experience.

Jaime W approached me right away I told her I was just browsing at this point Later she reappeared answered few questions made suggestions , no pushing . A perfect sale, answered questions, checked stock, closed sale Very professional! Thank you so much Jaime W

Great experience. Zack was very helpful, as was Camilla.

It was a awesome experience

Billy was so awesome and very patient with me!! My husband and I will definitely be back!! Great customer service, thank you! 😀

Billy is the best sales person! We will always buy from him.

Went in to purchase a dining set, didn’t find what I was looking for, but did need a set of purple sheets for our bed. After a bit of searching, the front desk manager told me that I had a protection plan warranty that had a credit because we hadn’t used it, and credited the balance towards my sheets which, my sales associate sold me for the online sale price. It was just an awesome day. They went out of their way to make sure I was completely satisfied 👍🏾

Jon very helpful sales associate!! 👏 Attentive service too...purchase success!

Chase was fantastic. He was very helpful with creating the room we needed. He was very knowledgeable about the furniture we were asking about, and was able to point us in the direction we needed.

Our salesman was Chase. He did a wonderful job of helping us, was quick and efficient, did not pressure us. We will definitely do more business with him.

Found what we were looking for. Sales people were friendly, knowledgeable and accomodating. Good prices and large assortment.

So far we are happy with our purchase of the two chairs we picked out. Anxious to have them delivered and see them in our home. Camilla was very nice and was helpful.

Very knowledgable of product!!!! Nice personality.

I went t0 Ashley’s looking to buy a couch and Ms Jamie Williams was very helpful w the product I brought.

We have been shopping at Ashley’s for years and we have never had a better experience than today with Camilla! It didn’t matter if our total was $10k or $2k she was extremely polite, helpful and attentive! We look forward to Camilla being our go to person at Ashley’s!

We loved our salesman. We weren’t pressured into buying a certain mattress and we were offered the Black Friday deal. Very happy with our choice. First and last stop.

Best service, professional and very helpful. Also, so friendly! Thank you

The staff were very friendly and welcoming. Order processed quickly without any hassle. Entire process efficient. Huge selection and reasonably priced, too. Will definitely go again!

Chase helped us out in the store. Extremely satisfied with our experience so far. He was so helpful and informative when it came to the furniture and all the promotions going on. Will definitely be back in the future!!

As soon as I entered the Ashley Store, I was greeted and the person was able to provide me information immediately. The mattress protector was exactly what I wanted! Thank you.

Cyndi Gorgacz was extremely helpful and pleasant to deal with. She had a wonderful personality and made my daughter and I feel welcome. Cyndi was able to answer all our questions! I would recommend her to anyone who walked through Ashley's door!

Camilla was great. Patient, professional and very helpful, especially when she sided with me against the sectional. I couldn't have won that battle without her. Highly recommend seeking out Camilla should you be at the Boardman OH location.

I was shopping for a mattress and Josh was extremely helpful. He spoke from personal experience and was very knowledgeable on his products. I will certainly return to this location.

Cindy was the most helpful I trying to help me in making the disicions in improving my bedroom space. I will always be back for my future plannings. Thank Cindy

Our salesman Jon was fantastic. Very helpful and great discounts

Went in Ashley looking for a sidetable I found on line . Jon helped me and was so professional , helpful and informative. Actually we ended up with cocktail table and end table in addition to side table . The store is very clean and they matched on line pricing !! Win!!

Fast & courtesy service with NO pressure!!

Great place a lot to choose from in the store. Our salesperson Jon was very helpful and knowledgeable of the products and helped us make a great choice of furniture for our home. There was no pressure, and he wanted to make sure we had all of the information about a few similar selections we liked so we were able to get the right furniture for our family. Thanks Jon, we will definitely be back when we need something else!

Our salesman Billy was off today so Alex took over for him After being ignored by the lady behind the big counter showing another salesman something on He r phone .Alex did an excellent job. Thank you Alex

Pleasant experience

Very friendly and helpful

Billy at the Poland store was so awesome!! He was so helpful in finding the furniture we love for our new house! His customer service is A++++

We had a great experience. Cyndi listened to our needs and showed us a few options before we decided. Never felt pressured, always felt helped.

Excellent customer service from Tony!

The gentleman that helped us today was very personal able and knowledgeable. He even helped us save some money. We went there about a month ago and was going to spend quite a bit of money but the lady did know the answers to our questions and was not customer friendly. Kudos today!!!

I am very happy with my purchases. Special shout out to Billy Kimmel in the Youngstown store for his expert help and assistance. He "got me" and we were able to put together the perfect look for my home. Best salesperson I have ever encountered. Delivery was awesome too. Kudus to all.

Awesome salesman!!!!! He was so very helpful and kind … his name is Chase from the Boardman Ohio store !!!!

The salesman bill was very informative and didn't push a sale I can't wait till I have my new sofa. Thanks

Chase, Jennifer and staff were awesome! Great experience highly recommend go there for your next furniture purchase!

Very kind and extremely helpful. Listened to what we wanted.

I had the pleasure of working with Chase Prosser from the Boardman, OH store. His patience and willingness to provide excellent customer service over the phone were phenomenal! There aren’t enough “stars” available for the service he provided this evening! Thank you, Chase!

Great experience. Purchased a bedroom and mattresses. Salesman Chase did a fantastic job of helping me find what I liked and in my budget!

Tony was wonderful to work with and made my experience enjoyable!

Great service, easy to work with. I liked that the sales person, Jon listened to what I needed and directed me towards my budget, no up selling. I walked away with everything I needed at a great price. I will always start there for any furniture shopping I need.

I went to Ashley’s today to look at a table with 2 chairs. When my sister and I walked in we were greeted by DAVID MESSERSMITH from there I showed him a picture and he took us right to it! He checked on shipping and delivery date I choose to do store pick up! He rung up the order and off we went to have a wonderful rest of the day ! Awesome guy!

Chase was an excellent sales person! We had gone to a competitor and were unhappy with the service. Stopped in and Chase found us everything we wanted for our living room. Couldn’t be happier!

We received a rebate for not using our warranties on furniture bought 5 years ago. We were helped by Camilla and she was fantastic! Helped us to find exactly what we were looking for, priced matched the Internet price and was patient all while we were dealing with two babies. Her customer service was impeccable and will definitely have us coming back again!

Camilla was awesome so sweet and infirmative

Great product, great service, and easy purchase.

Helpful, knowledgeable, low pressure, smooth experience. A really good experience. Thanks!

Visited the store on a Saturday afternoon to order 2 rocker/recliners. We were greeted as we entered the store and asked if we needed help but declined so we could look around. After deciding on recliners we quickly located a salesperson and placed our order. All our questions were answered during the process. We then took the order to the service desk and made payment. Great selection and friendly staff.

Never buy warranty. They will not honor it, and will treat you terribly. Management when asked to intervene also discriminate against disabilities, and violate state laws. Nearly had to get a lawyer involved over a simple defect on a $5000 peice of furniture!

Jamie Williams was really a pleasure to have as our salesperson! She was not pushy and very helpful when we decided to purchase my living room set.

Chase was very knowledgeable regarding mattress brands and features. Helpful, friendly and respectful.

When I walked in the store Cindy greeted me with a big smile! I was looking for a bedroom set and mattress I was so glad she was the one that waited on me she was so helpful and we put the whole room together when I have to buy furniture again I will go to her 6 stars to her!!

Very friendly and helpful. Will definitely buy again!

I came in to look at bedroom furniture. Dave was very helpful with my purchase and even gave me a discount on my mattress!

Love Ashley Furniture. So many styles and choices - and helpful sales associates make purchasing a breeze. Shout out to Cyndi at the Boardman, Ohio store - she was fantastic!

Billy was extremely knowledgeable and exceptionally helpful. I told him why I was there, and he went straight to work!! He located exactly what I wanted and then spent time finding accessories to match. I will return when I want to add items.

Great experience,friendly salesperson and very helpful

Cyndi Gorgasz was great! She listened to our remodeling story and helped us envision what our living room could be!

I went to two other furniture stores before going to Ashley. The sales people were "sleepy" at best. I've purchased all of my own furniture from Ashley but was looking for a "cute" sleeper sofa for my mil's new apartment. I found exactly what I was looking for within seconds of walking into the store. Jon Brown made a quick cash sale, gave me a discount on the price and shipping and added the protection plan! After this experience I will not waste my time at any other furniture store. Thanks Ashley Furniture!

This was my 2nd couch I purchased from Ashley's and our sales rep. Jon Brown was great!

We absolutely was so pleased with the service. Nancy Welsch,was excellent. She explained everything to us. We were so pleased to have a salesperson that was so knowledgeable and kind.

Highly recommend! Staff was helpful and friendly. Billy was great and he explained everything in a professional manner. A great experience.

They were very friendly and helpful. Price was good. Still waiting on a tracking number for my purchase

Cyndi G was awesome!! Highly recommend her for all your furniture needs!!

The salespeople were great they took their time did not pressure me and offered to show me as many chairs as possible. I will definitely be going back and tell my friends to go there too

The store was very crowded after we got to Ashley’s. So the sales person helped us after about three minutes when we finally found what we wanted. He was very friendly

We had such wonderful help from the associate Nancy. She was very helpful and very very nice!

Nancy was extremely helpful helping us choose the perfect couch! Highly recommend Nancy @ Ashley furniture!

Many thanks to Dave M for help selecting a power lift chair for my wife. He genuinely cares about serving the needs of the customer.

CAMILLE MADE OUR VISIT TO ASHLEY ENJOYABLE AND FUN! HELPED US FIND THE RIGHT PRODUCTS FOR OUR NEEDS! LOOKING FOR FURNITURE FOR BEDROOM OR ANYWHERE IN YOUR HOUSE. HIGHLY RECOMMEND CAMILLE PEARCE!

Cindy was extremely courteous, took her time with every detail and made sure we were treated fairly

I visited 7 stores looking for a mattress set. I was most pleased with Ashley's Youngstown store , and the deal that I got. My salesman, Chase did an excellent job, and I will go back there in the future.

After shopping for 2 years for replacement furniture (I'm picky and cheap), I finally found a living room set. Was very happy with my purchase since it was during a 'labor day sale'. I received a couch, loveseat, chair and ottoman for $2,000. Sales guy, Dave, was great and the financing department had me set up for 12 payments with zero interest within 10 minutes. Fastest deal I have found!

Today I went Ashley looking for mattress very please w my purchase. Cyndi was very helpful polite n just willing to help me find the right mattress

We were both very pleased with the customer service we received. Thank you to Jennifer Stevens and Nancy E for making our furniture and bedding purchase experience a great one.

sales staff was great and took time with us, the prices were cheaper then three of there competitors in the same area for the same exact product

Jamie, our sales specialist, was amazing, patient and very knowledgeable. She made the entire experience wonderful. The selection at Ashley Furniture was incredible!

Went to different places comparing prices and actually they were the cheapest! Loved that the warranty is local don't have to contact random numbers quality was way better than other competitors

Jon Brown was excellent and answered all my questions. He sold me the right mattress for my 85-year-old father!

Tony was so helpful and customer focused. He didn’t try to pressure us but he did check on us to ask if we had any questions. I appreciated there was no hovering. In the end we purchased a living room and dining room set with an additional coffee table and side table. We got great sale price on everything! Ask for Tony the next time you’re there.

Pretty big selection of quality furniture at reasonable prices. Chase helped us and was fantastic!

Sales person very helpful and professional. Would highly recommend everyone I know to go to your store for their furniture. Very through

Excellent service

Nancy was great, she answered questions we had and made the whole experience easy! We will definitely be back in the future!

Worked hard for me to get what I wanted,

I arrived and was greeted by a very friendly salesperson, (Jon Brown), who showed me the area I needed to looking for my recliner. There were many choices and I got the one that I wanted. It was fast and with no hassles. Good job Ashley's>

Great salesman personality...enjoyed working with him!! Very professional 👏🏽!!

Hi my experience at Ashley was 100% positive. My sales girl could not have been more helpful or patient. Thank you Camilla

Loved the service and my salesman was excellent. Love my chair I purchased

Jamie was very helpful and we were able to get what we needed.

We bought a new sectional and love what it’s done to our living room. We worked with Dave Messersmith. He made the experience fun and painless.

Billy Kimpel took care of me and I had pricing from looking online and wanted to see the stuff at the store . They started the Labor Day sale early and he saved me a lot of money. Plus they are going to deliver and assemble a bed, living room set and table set. Thanks Billy

We were very impressed with Billy as our sales person. We were able to purchase everything we needed & Billy worked with us on our price for each piece we purchased. Thank you, Billy! Would highly recommend the Boardman Ashley’s store & Billy, as a sales person.

Needed more stuff and Jamie made it easy to add to an existing order.

Billy was very helpful! Great experience buying my couch!

Chase was professional and listened to our needs. No pressure sales which we appreciated. Highly recommend him.

Salesman, Chase was very nice and was able to help us find what we needed. We will be back for more things needed in our basement project!

Item in stock, on the floor, and in my house in a few days. Great products, great service! I’m definitely a repeat customer.

I was able to handle the needed business efficiently and promptly. Thank you Jamie for kindness and excellent service.

John at the Boardman, Ohio store was awesome!! He explained everything to us checked to see what was in stock and what we would have to wait for. Checked on multiple things for us. We had a wonderful experience at it trip there. Would definitely recommend going here. And if your lucky, John will help you!! Thanks for everything John!!

Very nice lady 👍

Miss Cyndi was terrific. The whole staff seems pleasant and it's a nice atmosphere to shop

So far so good. We will be awaiting our purchase. The sales person we had was really nice and friendly and we enjoyed dealing with her.

My husband and I had an amazing experience at The Ashley Store in Boardman Ohio thanks to salesman Jon Brown. He was very friendly, professional, and patient. It was evident that he loves his job and his customer service skills are remarkable. He is definitely a great asset to the company.

Chase was great to work with. Excellent service!

Camilla was very helpful, relatable, and nice! Made the buying process easy.

I bought a living room set at Ashley. The salesman, Joshua, was friendly, helpful, and did not make me feel pressured in any way. The store was extremely clean and the displays were spaced apart so I could easily navigate the store. There was a good selection to choose from. And my items will be delivered in a few days!

Camilla was extremely friendly in helping us pick out a mattress and getting the sale through!

Friendly people, had to order my furniture so we'll see about the service

Our experience with Dave Messersmith was excellent. We didn't feel pressured or the typical sales "tactics" at all. Instead, he listened to our concerns and made a recommendation that fit our needs and wasn't the most expensive thing on the show floor. We appreciated the smooth communication also from start to finish of delivery. We'll definitely return here again to purchase additional furniture needs. Thanks Dave!

Billy Kimpel was awesome, wasn’t too pushy and answered any questions we had, highly recommend him

They were so helpful and patient, especially because I'm so indecisive. It was a lovely experience! I'm definitely going back in the (hopefully near) future!

Good sales staff

Excellent We love the selection and Alex was amazing and very professional! We actually purchased more than planned!

Jon was very helpful and I am looking forward to my new bed!

After spending 2 weeks going in and out of mattress stores Ashley's furniture exceeded my expectations. I was assisted by Camilla at the Boardman location and honestly when i left I felt like we had known each other for years. She listened everything I said I wanted in a mattress and how much I wanted to spend. Unlike the other stores she made sure I understood all of my options and even helped me through steps on a day she wasn't even there. Camilla thank you so much for my making my experience a great one! Can't wait until my order is delivered! 🫶🏾

Wonderful experience!! Billy was exactly the right amount of being there when we had a question and letting us look around without being overbearing.

Very nice salesman, helpful and patient.

Our salesman David, was all we could ask for, knowledgeable, professional and could have a good laugh. We could not have asked for a better experience.

Jon Brown, the salesman was very knowledgeable and experienced. Did a wonderful job with all the styles and setups

The service I received was great. The staff was very helpful and friendly.

Fantastic customer service. Thank you, Cindy and staff at Ashley's in Boardman, OH✨

Very patient with me as I searched for the right item. Able to accommodate my delivery date!

Great service and our furniture arrived as scheduled. The delivery guys did a great job setting up the couches and made sure we were satisfied before they left. Overall great job by the store

Jon Brown. Great customer service.

Was very happy with my experience at Ashley's again. We were greeted as soon as we entered the doors by Jon. We went in purchased a mattress and was taken care of right away. Jon seemed very knowledgeable and attentive of our needs. Everyone seemed so polite and approachable. So far this location has not disappointed this repeat customer.

Friendly, helpful and informative. They had exactly the couch we were looking for. Couldn't be happier

Very good service, very thorough and professional

Wonderful experience, knowledgeable salesperson, very informative! We were greeted with a welcoming smile! My grandson was looking for a mattress, without hesitation Cyndi questioned Tyler as to what his back problems were, she proceeded to show him what would help his problems! The best service we have ever had. Yes we bought the mattress,pillows,sheets. Thank you Cyndi,it was a true pleasure to shop with you!

My salesman was the best ever if I could give him 100 stars I would

I went to Ashley’s online to order a dresser but had questions I needed answered first. They were pretty basic questions. Jason accepted the chat, seemed to take an “extended” period of time replying to my questions so much I had to chat “hello?”, before I’d get a reply. My last question, which he didn’t answer, was if it would make a difference in delivery date if I ordered online or at the store. His reply was he didn’t understand the question. I felt feel he wasn’t invested in communicating, so I ended the chat. I called my local Ashley store and spoke with a gentleman, didn’t get his name, who answered all my questions in a very courteous, friendly & professional manner. I really appreciate him listening to and answering my questions and I ordered my dresser! He gets 👍, Jason 👎

Great experience, went smooth… Thank you so much Anthony.😊

Alex did excellent job in explaining functionality of bed frame and expediting delivery. All this despite the fact the store was running up against closing time.

I was provided with excellent customer service. All of my questions were answered in great detail. I was directed to great deals on a kitchen table set and a 2-piece sectional with a chaise. Thank you Cyndi G. for your assistance!

Cyndi was great! Showed us exactly what we asked for and gave some other ideas as well. I didn’t have the exact measurements of our space, so we completed the rest of the shopping by text and phone! Very accommodating which was super helpful.

Very helpful and extremely friendly

Anthony was so friendly , so helpful and knowledgeable. He made my furniture shopping so easy.

Sales lady cyndi very helpfull good experience at this store.

Alex was awesome and very patient.

Great experience with our salesman, Jon. Everything explained very well. Extremely clean store even the restrooms were spotless!! 5 Stars

Billy was great great selection. We f found what we wanted and we were satisfied0

Jon Brown was a great sales guy, found us what we were looking for within the first minutes we walked in the store. Happy with the sales process from start to finish.

Tony was great! Showed me multiple options and presented the best discounts, as well!

Nancy W was very congenial, knowledgeable and checked for a sales price on line which was hundreds of dollars less than the store sales price. I went in with no intention to buy this day and did purchase thanks to her help

I had a wonderful experience at the Boardman, OH Ashley Furniture store. Billy Kimpel guided us through our purchase with precision and ease. I highly recommend this store to anyone looking to purchase furniture!

It was a great experience with Jon. He listened to everything that I asked for and I left very happy and was so glad that I went there. Will definitely work with him for my next purchase.

Excellent experience! We were greeted by Dave Messersmith when we walked in the door! We ended up buying a bedroom set, we haven't received it yet as it's being shipped. Extremely happy with Dave hopefully I'll be as happy with my new furniture!!

Very pleased with service

Dave was a wonderful salesman who helped us with purchasing furniture for our new home!

Great experience. No pressure. Great price. Cyndi Gorgacz was great. She showed us around the store, explained our choices and options and didn't pressure us. Thanks!!

Jon was exceptional. Friendly, genuine and very professional yet not pushy. Needed 2 queen mattresses and we took advantage of the Memorial Day sale. Thank you for quality items and a great employee!

Sales person very helpful and knowledgeable

Marc and his staff are the best! Very friendly, helpful and informative.

Great experience

Very helpful and courteous staff. Tony our salesperson very knowledgeable in answering my questions and helpful in getting the best price he could. Give everyone at this store a raise for making my experience most pleasant.

I don't like shopping for furniture, period. Necessity brought me in today, and Cyndi is the only reason I'm still smiling about it, 5 hours later, happy about buying a new loveseat. I Goldilocksed the entire store, and she made it feel like I was shopping with my favorite relative, laughing and enjoying the process with someone who had all the answers. Never pushy, never "salesman" mentality, just personally relating to me, making me forget that I'm doing something I don't like. Thank you Cyndi Gorgacz...I had a great experience... clearly, I'm actually leaving a review, something I like less than furniture shopping. Oh, and I really, really love my new loveseat... literal game changer. All about the lumbar ;)

Salesman Billy at Boardman was great and knowledgeable. I never felt pressured. Great Furniture at a great price. Delivery was seamless. Delivery gentleman were excellent. Satisfied totally.

The Salesperson was very kind and easy to work with. I love the store

The salesman John did not follow us around. He explained the sales and told us to get him if we needed anything. So we could look around on our own. We weren’t going to buy but just getting colors and styles, but, found a a deal we couldnt walk away from. John helped us and we have some new furniture coming. It’s a beautiful store and not over priced.

Salesman, Chase-he was really great! So easy to talk about options with, very patient, & friendly!

We would highly recommend shopping at Ashley Furniture! We had a very positive experience and will definitely keep them in mind for future purchases. Jon, our sales representative, was extremely helpful in assisting us in finding dining room furniture as well as a coffee table that we loved, and he secured them at the best possible price during the Memorial Day Sale!

Josh was very patient and helpful with us. He is very knowledgeable about the furniture. Thank you Josh for making our furniture shopping a great experience.

Furniture is not worth the money. Cushions shrinking, material is creased.

Awesome experience, found the recliner that was more comfortable than any that I sat in from several other stores. Chase the salesman was friendly and helped out with all the financial options. Thanks for a great buying experience. Dan

Great experience- associate Dave M did a stellar job!

Got a wonderful new sofa at Ashley of Boardman today! Nancy was wonderful and found me exactly what I wanted in my budget. Such a selection and wonderful service. Thanks Nancy! I will be back for the matching chair soon!!

Excellent service

Chase was helpful and the whole thing was very pleasant.

Cyndi G. was patient and professional, knew the products well.. Highly recommended.

I recommend others to purchase from the furniture store very honest staff and helpful thanks..

Chase Prosser was great to work with. He spent several hours working with us to buy furnishings for an entire house, walking around the store with us, making recommendations, and offering input into the process. All in all it was a fantastic experience. We would highly recommend him.

We went to Ashley to find a mattress. As soon as we walked in we were greeted by Jamie. She led us directly to the mattress section and continued through the whole process with us! And I'm not a quick decision maker! She followed up with a text too. Our mattress wasn't scheduled to be delivered for 3 weeks and after about 10 days she called to let us know that it came in early if we wanted it delivered sooner...and of course we did. Jamie was so pleasant and such a pleasure to work with. Definitely will return for future furniture purchases! 😀

Chase was very nice and informative at the Boardman location....great customer service 🥰

Was helped right away and stayed with us until we were done

Could not be happier with the salesman and service! Thank you so much! Can’t wait to get my beautiful couches.

The woman that helped me was lovely! In fact, I started at Sheely’s with the intention of buying a couch. Not one person approached me to help in the 45 minutes I was there. I came to Ashley, and a lovely woman approached me, never left my side, fully knowledgeable and had me satisfied and out the door in 25 minutes scheduled for a delivery for a new couch! Highly recommend!

We worked with Cindy. She was very knowledgeable and professional and let us roam about until we needed her. When we asked questions, she was very helpful with her answers. We visited on Sunday and received out barstools on Friday. The entire experience was very enjoyable.

Went to Boardman Ashley and Jamie helped me …. Spectacular experience!! I highly recommend her!!😊

Chase was professional and friendly. No high pressure to buy. Overall pleasant experience.

Chase is a great retail salesperson, very polite and knowledgeable

Great price and good quality!

Fantastic service! Helpful and polite.

Not my taste in furniture.

Cyndi was absolutely amazing. She greeted us at the door, asked what we were looking for, left us to our own devices while we browsed, and when it came time to do the paperwork she was quick and painless with it. We also got some help from Judy at the finance desk, and the supervisor, Mark, because I had an older credit line with Ashley's that had since changed hands to another bank. Between the two of them they were able to locate my credit line and process the whole transaction quick and easy. All in all, great experience, would absolutely shop again(and likely will at some point in the future!). Ask for Cyndi, she's awesome.

We had a very good experience at the Boardman Ashley store. Would recommend this place to anyone looking to buy furniture.

Great service our salesman was very knowledgeable

Jamie was great!!! I always appreciate good service!!

Salesman was excellent to work with no pressure and very helpful and patient while we decided what we were getting.

Josh was very friendly and professional

The sales associate was great. Low pressure and informative. Her name was Jamie Williams. We will return to the store because she was a GREAT person to deal with.

Excellent

Excellent

My father was looking for a new bedroom furniture. Jamie Williams one of your associates was extremely patient and helpful. Will most definitely return to Ashley's when purchasing new furniture.

Representative was very helpful and polite and knowledgeable

Billy was amazing in helping us out and made it a quick and easy visit!! would suggest anyone needing furniture to stop in and see him!!

Quick and easy shopping experience. Cyndi was a huge help selecting the furniture we were looking for.

Jon was great with finding the furniture we wanted. Straight to the point.

It was a pleasure doing business with Cyndi Gorgacz at Ashley Furniture in Boardman, Ohio. We appreciated her knowledge of the sectional sofa we purchased and her willingness to go the extra mile to answer all of our questions. We also appreciated the quick delivery date we were offered. Thank you Ashley Furniture!

Chase took great care of me while I ordered a recliner to be delivered to my sister in Warren.

Josh was great to work with and made the process of purchasing furniture smooth and seamless as possible.

Excellent service!

Billy is the best! I’ve been going to Ashley furniture for almost 10 years and he is the reason I keep going back! He’s so personable and honest. He goes out of his way to make sure we are happy with everything and doesn’t try to influence our decisions.

David M helped me find the perfect sectional. I highly recommend Ashley to anyone looking for furniture. I will definitely be going back for future home needs. Ask for David if you go!

Craig took the time to work with us to find exactly what we were looking for, now our living room will finally be amazing!

Josh N. Was a great help with finding the right living room set for me and my family. We are happy with what we selected with the price.

Excellent experience once again. Our sales representative David M. did a wonderful job, working with us to find exactly what we were looking for! Very pleased with pricing and warranty and of course our purchase.

I don't know where to start I bought furniture at Ashley store the furniture seems really nice but it's not delivered yet but they say they gave me the best price came home and researched I could have got it 300 cheaper online

Jon Brown helped us and was extremely educated and great to work with. We highly recommend! 👍🏼👏🏻

Great

Service and quality were great!

Great product, great prices and exceptional service by Jamie. I would highly recommend Ashley Homestore in Boardman Ohio. Make sure you ask for Jamie, she was very knowledgeable and extremely pleasant to work with. Thank you Jamie, I will definitely be back.

Friendly and efficient Answered all requests and we were satisfied Will receive the furniture shortly

The salesman was so nice worked with us. Would definitely recommend

My husband and I just recently purchased a new table and chairs from the Boardman Ashley’s and I love the table and chairs but we were railroaded for sure. I didn’t realize until after we left and I looked on my phone at the price. We inquired about the table and chairs and we were told the table was $1,399 and the chairs were separate. The chairs I like were allegedly $249 each which we were not going to pay since we just left Sheely’s and the prices were way better. The only reason we didn’t buy from Sheely’s is because the table and chairs wouldn’t have been there until June. So at Ashley’s the salesman acted like he was crunching numbers to compete with Sheely’s. So our overall cost was $1,399 plus our warranty. When I get out to the car and see that the set was marked as $1,399 I was pretty upset. If we would have paid all of that extra money for the set I would have been livid. I don’t like being lied to so all Ashley did was lose a customer. Our living room set is from them too but that’s it for me. I’m looking for quality and honesty and I don’t mind paying higher prices for good furniture but the dining set only gets 3 reviews. Yeah I checked that after the purchase too. Not happy!

My wife and I were met at the door and left to shop on our own. We later tracked down the same salesman who helped us with our questions and purchase. Very polite and helpful, no pressure to buy.

Was a good one but will never go to Ashley furniture again. Paid over 800 dollars for it and it was not going to be delivered until May when we bought it in the beginning of February

Very great service. Sales rep greeted me at the door and was very helpful throughout the whole transaction.

Overall good experience the salesman was helpful just a bit confused on what we wanted I'd give it a 4.5 out of 5 experience

Working with Cyndi was easy and never any pressure to buy something She explained everything from purchase to delivery we will be returning for future purchases.

Just not the atmosphere to spend money at . Store was clean . Nice furniture , what we actually saw . Ya I won't be back .

Cindy was amazing!! Very helpful!! Highly recommend!!

The service was fine, but our sales rep told us the incorrect delivery date. I made special arrangements to be off work, and now it won’t be coming for another week or so.

Excellent customer service from John

From the moment my daughter and I walked in the door, at Ashley's in Boardman, we were treated kindly. A salesman by the name of John Brown helped us. He was great. He wasn't pushy, gave me space to look around and he went over and beyond to complete our purchase. We have bought our last 3 livingroom sets here and we continue to do so.

Cyndi was very helpful and took her time with us.

Jon was a great sales person. He introduced himself at the door and then let me wander feely looking for my perfect chair. I did see him keeping an eye on me from a distance incase I had a question. When I did have a few questions, he was very knowledgable and helpful. I did purchase an accent chair for my bedroom. Thanks to Jon :)

very informative , very helpful

C.J. was very helpful. He gave us many options for a mattress.

We had a great experience finding our New mattress. They were very helpful in every way. I Highly recommend Ashley furniture for mattresses and they have a great showroom… 100%

The woman we had did cover everything and asked our questions fully. We where treated respectfully.

I recently made a purchase at Ashley furniture store in Boardman ohio, my sales person was Jamie Williams who I would highly recommend her to anyone. She was very professional and friendly at the same time and makes sure your happy with your selection before and after your purchase. They have a great selection of beautiful furniture.

Walked in and the salesperson said hello and asked us if he could help with anything. I let him know we knew what we wanted and he said he'd be avaliable if we needed anything. No pressure to buy, just letting us know he was avaliable. We purchased, got what we wanted and arranged delivery all within 15 minutes. Prices in store were actually cheaper than online. He answered our questions, spoke pleasantly and was friendly. Chase was his name and he couldn't have been any better. Thanks!

Our sales person, Tony, was professional, knowledgeable, extremely courteous, and attentive. We came back and bought more furniture from him. We will use him and ASHLEY again in the future. Also hats off for the wonderful service received from finance person Judy. Thanks again.

Very helpful!

Sales rep was awesome and not pushy at all, made sure we got what we wanted

Very helpful and kind.

CJ was very helpful. I was looking for an accent chair for my home office. He walked with me and showed me around and then let me browse on my own. I managed to find the perfect lil rocker/recliner. The purchase went smoothly, I didn’t feel rushed at all. I would definitely recommend Ashley’s to anyone!

They went out of their way to help me and complete my transaction. Very happy with the service.

Staff knowledgeable of their products,also very helpful in finding best deal in pricing available Ashley furniture receives high marks in quality,definitely would recommend from my experience, haven't received my purchase as of yet to review, but my experience at store level was outstanding

Friendly service. We found exactly what we looking for, at a great price! Thank you we will definitely shop there again!

Chase greeted me at the door in Boardman OH, and listened to me as I showed him a sofa that was on the website but not in the store. He showed me similar sofa’s that I thought were actually better. He even offered to match the price of the one online and I was sold! Thanks so much Chase and Ashley staff!

We had a great experience at Ashley's thanks to Chase! He was absolutely fantastic throughout the entire purchasing process. He was so helpful and patient while we figured out if the dimensions of the furniture we wanted would fit in our home. He was never pushy, but always prompt to answer any questions. 10/10 would recommend asking for Chase at the Boardman store if you want to have a great experience!

Great furniture buying experience. John the salesman was very helpful and courteous. My wife and I had time to look around and choose our sectional and love seat without being pressured. We'll be back!

The salesperson was freindly and very helpfull. We were able to pu rchase what we were looking for.

Awesome place and super helpful and friendly staff! Our associate Jon Brown was awesome!

Dave was amazing and knowledgeable in the product we were interested in. Sale was quick and easy. Thank you Dave!

They deliver what they sell. Very well informed and punctual delivery

From the moment I walked in, the representative, Dave, was amazing. He helped provide options and was patient and delightful throughout despite getting poked in the eye while we were going through the different furniture. Waiting for the delivery so I can get to enjoy the sofa.

Billy was super helpful and let us ask all the questions. We didn't feel pressured or rushed and he even helped my mom into the wheelchair. Will be back

Fast courteous sales team, was expecting to be there for a few hours and was in and out in 30 minutes.

Ordered a new living room set. Sectional with chaise, loveseat and oversized ottoman. The ottoman was visibly misshapen as soon as we got it and the chaise is nearly the same after very minimal use for less than three weeks. A call to the store, survey response and multiple emails to my sales person and zero effort has been made to make it right. Never again.

Excellent customer service. Nancy E did not pressure me or rush me and I so appreciated that. Highly recommend!

Quick and painless! Knew what we were looking for! Had a wonderful salesman that helped us out with measurements and what not! Great experience

Excellent service Dave Messersmith was our salesman

I was originally pleased at first with my sectional purchased in December of 2022 and had bought the premium warranty on my sectional. I had filed a claim as the top couch cushion now has a hole in it. You think this would be covered under warranty but it was denied. I can't even replace the cushion as it is attached to the sectional. Do not waste your time buying extra coverage because it clearly won't be repaired. I will not purchase furniture from here or any other John Schultz's furniture company again.

Nancy Welsh was a great sales person. She's helped me numerous times and each time she helps me find just what I'm looking for. When I come back, I always ask for her.

Jamie Williams. At ASHLEY FURNITURE STORE in Boardman Ohio is a Wonderfull Sales rep. she went above n beyond in helping us get what we wanted. N got us some great savings.

Cyndi G was wonderful and knowledgeable. She showed a true concern to see that any questions I had were answered and made my shopping experience easy and enjoyable. I did not feel pressured to make a purchase.

Greeted by CJ upon entering & freely wandered the store to pick our next sectional, when we needed more info he was near to answer our questions & was ready for our purchase. Had a great experience & can't wait for delivery.

Bill was our sales rep and he was very helpful. We found exactly what we were looking for and he helped us get the best price. We are very happy with our experience at Ashley's and all ready have two more purchases planned for the near future.

Nancy was very informative and helpful. Made shopping a very pleasant experience.

Jamie Williams, our Ashley representative, was awesome. She was kind, thoughtful, and took a lot of time with us explaining the Purple mattresses and permitted us just to take our time and try them out. She was thorough and very professional but made us feel right at home and not rushed to make a decision. She also kept in contact with us on any questions we had while making our decisions. My wife and I liked her a lot. Highly recommend her if you shop at the Ashley store in Boardman, Oh.

We had a wonderful experience picking out furniture. Cindy was personable, knowledgeable and got everything done for us quickly. I can't wait for it to be delivered.

Cyndi was amazing. She made our shopping experience easy and fun.

Jamie was very helpful and pleasant. We had a very nice experience working with her.

Cindy was great! We had an awesome experience at the store with her. She was welcoming and caring.

David was a big help as I purchased a back 3 prong lamp. He checked to be sure that i got the best deal available and he explained things very clearly. Thank you, Davidl I am enjoying the bright light in my living room. Very pleased.

Made a purchase because $289 warranty credit was set to expire. Purchased a coffee table and end table that was priced at $600 before sale price. Was quoted more than $1k for both units out the door. After I called them out on it, sales person said she could price match it but free shipping was not included on price matching. Website used to price match was Ashley Furniture, not a third party dealer (good luck figuring that one out). Left me even more confused. Ended up paying $350 (including $289 credit) out the door for items that cost $490 out the door straight from their website. Advise to view items in store and make purchase online.

Billy was great to work with and knew just what I needed. Definitely will recommend him and this store ❤️

Really like Ashley don't care for having to pay for delivery 🙄 My sales person was very good!! I'm a returning customer for years.

Jon did a great job!

Went to the ashley store and boardman cheri was amazing highly recommend

Exceptional customer service with Tony at the Ashley Boardman store

This store is absolutely awful. I bought a mattress, bed frame and two nightstand and first delivery I only got a mattress and the box spring could not fit up my stairs so I had to get a split. Then thankfully I called because I some how owed another $100 Dollars i was unaware of and if i wouldn't of paid it my delivery would have been cancelled. Now today I get my bed frame and nightstands but NO BOX SPRING. Someone forgot to put it on the truck. I'm told I can't have it till Tuesday and I am to sleep on my mattress on my floor. I call the store and to ask for a manager and I get bounced around and sent to service. Service can't do anything because they can't send another truck out and they don't deliver on Sunday and Monday. I spent over 4,000 on a bed and night stands and this is the customer service i get. Never again will I buy a single piece of furniture from Ashley.

Nancy was awesome. She went to get the SalesLady i asked for. But she was with another customer. So Nancy steped in and helped us purchase our sofa and recliner. Thank you

Chase was so helpful and funny! He made the process easy, showed lots of options and explained everything thoroughly. 10/10 recommend!

It was wonderful. Cyndi Gorgacz met us when we walked in and we asked about living room furniture. She led us through the store to look and furniture, and told us take our time and she would be back in a little bit. She gave us time to look around and was there to answer all our questions. She was very polite and pleasant to deal with and had answered all our questions. We were very impressed and ended up buying a couch, love seat and a lift chair. We will definitely be back to deal with Cyndi and will be sending family and friends to see her.

Great pricing! My salesman was very very knowledgeable about the merchandise. He was not overbearing and let me look without bothering me. He was not far when I was ready! His name is Cj Anderson.

Bought a purple mattress, they delivered it the next day, took my old one away. No problems no complaints

Very easy and hassle free experience. Our salesman Jon was extremely friendly and knowledgeable

Our experience was fantastic! . Thanks to Nancy . She was very knowledgeable, answered all of our questions And was not pushing us to buy.

Dave Messersmith was a fantastic help while Choosing our furniture at Ashley’s! He was knowledgeable, efficient and relatable! Would absolutely use Ashley again for our furniture needs in the future!

Nancy was super helpful and friendly. Ashley always has quality furniture and all the pieces I've bought through the years show that.

Outstanding customer service and support in helping us make a decision on a new mattress.

I had been in once to look over the stock at the store then returned with pre approval on my financing and bought my new furniture. All went smooth on purchase let’s see if delivery is just as good

Jamie was very helpful and knowledgeable about the product. Gave me all the necessary information I needed to make my decision to purchase. I enjoyed working with her and I love the furniture.

Great service

Cyndi was very nice and helpful! Great sales associate!

Had a wonderful experience at boardman Ashley furniture. Mark C and his staff were wonderful to work with and they had amazing service. I couldn’t be happier with the furniture we got.

Jon Brown has been incredibly helpful with selecting items to furnish my son’s new home! He has looked at photos and measurements of the spaces to show all possible options! Jon goes above and beyond!!!

Chase was awesome to work with, and I got the couch of my dreams!

The showroom expert was very friendly knowledgeable and courteous. I would shop this store again in Boardman ohio.

Our salesperson Cyndi was great. She wasn't pushy. Very informative and pleasant. We actually went to Value City Furniture prior to coming to Ashley and the service there was awful as well as their furniture selection.

Jon was a great help. When we went in he greeted us, showed us where the selection of purple products were and let us look. When we made our selection he answered all the questions we had and ensured we had the pillow I wanted. Will be returning when it's time to upgrade my mattress.

The sales person was very helpful, attentive and professional. I highly recommend the Boardman Ashley Store.

Very helpful the young man who helped us, Chase, was great. The furniture we picked out also great. Would recommend Ashley to everyone.

One of the best things about Ashley when we walked in. The salesman greeted us. And then said “I can help you if you need help. I don’t want to hover”!! Wonderful words. Answered any questions we had. Helped us with our sale any way he could. You can bet we will continue to buy furniture there. And tell our friends!

My husband and I live in Florida but recently purchased a small condo in our hometown (Boardman, OH) so we can spend more time there with family and friends. Cyndi Gorgacz made furnishing this new home easy by managing all of our transactions remotely and efficiently scheduling delivery when and where we needed it!

Gave us time to look around without hounding us, which is what we wanted.

Very good experience, the person that helped was very good. Will be purchasing again from the store.

Excellent service from Carl Anderson! No sales pressures just direct on your options and happy to work with what you want!

Excellent customer service! I went in for an adjustable bed/mattress and not only purchased them, but they explained all the options, features and price points. Very helpful!

Nancy made our experience easy and pleasant! My kids got the beds they wanted and I saved money with some great deals! Win win! Thank you Nancy and Ashley furniture!

CJ was awesome, took the time with us to go through all the details of different mattresses and accessories! Then we bought a sectional after browsing he helped us find the right fit for our room and us.

I went to Ashley furniture to buy a new couch. Found what I wanted for around $797. The display price for the couch and the love seat was switch around. It was printed wrong on the display. The salesman was nice enough to honor the price on the display, which was less than what the couch by almost $300. I appreciate that the salesman did honor the price on the chart. Thank you Ashley Furniture for the great customer service.

Friendly salespeople. They didn’t hover or pressure us in any way . There was a great sale going on and Tony got us the best deal .

Our salesperson, Jamie was very helpful.

(Translated by Google) Very good (Original) Muy bien

The sales rep, Dave was personable and informative with no hard sell. The delivery date is timely. So far, so good

This was another great experience at Ashley. Sales staff was excellent as always and CJ went the extra mile for my daughter.

If you're in the market for a new piece of furniture I highly recommend this store and salesperson Jon Brown! After shopping around at many furniture places I talked to Jon about a sectional couch that I was interested in. He was very informative and not pushy at all. I ended up buying it for a better price than the same size one at one of the "lower quality retail stores" down the road! Their warranty seems much more superior than the competition and more affordable than a couple other furniture stores I visited. I'm very happy with my experience and look forward to making future purchases for my home!

Cindy was so helpful and everything went great. Highly recommend!

Wonderful! We knew what we wanted and the salesperson was quick and professional.

Ashley home store quickly resolved our warranty claim and delivered a new item within a week. Thanks for the great service

Bryan, a salesman at the Boardman, Ohio Ashley store was awesome! He patiently helped me find the perfect couch, and he didn't seem to mind when I canceled my first order and picked the right one.

purchased a couch and oversized chair brought it home and when we opened it up out of the plastic and placed it in the room we notice a couple of days later that the seem was ripped on the arm of the couch i reached out to Ashley furniture i paid for the repair thinking someone was coming to repair it! not the case they sent me a box of fabric and said i was on my own to find someone to come to my home to rip my couch apart, and hopefully not do anymore damage to it that isn't already there. I'm extremely disappointed in the way this has been handled this is the second time i have purchased from them in the last year!!! and this will be the last time!!! I hope you Do better for the next customer!!!!!!!!

Was met by Chase at the reception desk. Told him what I needed and asked to walk around to just look. After a few minutes he showed me a dresser, mirror and chest. It was perfect for my needs, and purchased it. No high pressure at all and totally satisfied. He was extremely helpful and very nice. Can't wait to get it. Will return when needed.

Great prices, staff was friendly & helpful. Found everything I wanted. Nancy Edmondston is so fun to work with! She really gives you so many options to choose & is very upfront so you know exactly what you're getting. Ask for her! You won't regret it

Jamie was very sweet and helpful

Billy was very helpful and made my experience very pleasant

Tony was exceptional to work with. He understood what I was looking for and found the best possible pricing available.

Billy at the Boardman store is the absolute best! Takes the tine to go over the best options and is so personable!! Wouldnt think of going anywhere but to Ashley and Billy Kimpel!

Nancy and CJ made our buying experience at Ashley a pleasure.

The salesperson Cindy was kind and helpful. We purchased a sectional and was in and out in less than an hour.

We was greeted as we walked in by Tony Pizutti, and he was very nice and polite. Tony asked us what we was looking for and he started showing us everything they had. Then we found what we was looking for. We did the paper work and he set up a date for delivery. I’m glad we met him, he was very helpful and very nice. Thank you!

Nancy and Billy were very friendly and knowledgeable about the furniture we purchased. Great customer service! Keep up the great work!!

Jaimie W. was amazing to work with. She listened to us and did not pressure us in any way. She made sure we had the best deal available. I would definitely work with her again for our future furniture needs!

My experience was really good, the sales person was very knowledgeable and helpful

Went in looking for the perfect table for our breakfast nook and ended up buying that and a new living room set. Going back soon to look at end tables and a coffee table since we forgot about that when we were there! Salesman was not pushy and has a fabulous sense of humor which I found highly entertaining and relatable. Probably why I bought a new sofa, loveseat, and chair and a half with an ottoman.

The salesman went above & beyond to make sure I was making the decision that best fit my families wants & needs! He wasn’t trying to just sell me anything! Exceptional! *update: the bill is not clear if discounts were applied or not. Delivery was lightning quick though.

Great experience. The store representative Jamie was very helpful. If you're looking for great experience with furniture that will last check them out.

GREAT Customer Service! Large Selection

When I got to the store, I was ready right away by Cyndi She was helpful. I could understand everything we Talk about and I ended up by furniture what a great experience.

I would like to retract my previous review. You people are the worst. First I could only get my mattress not my whole bed and night stsnd. Then no one told me I need a split box spring to go up my stairs so then I need to order a different box spring. Then thankfully I called because no one told me I had to pay another 100 dollars or my delivery wouldn't happen. Now I'm getting my bed delivered and there is NO BOX SPRING ON THE TRUCK! Which means the mattress cannot be put on my bed and now I have no bed to sleep on. NEVER AGAIN WILL I BE BUYING FROM ASHLEY FURNITURE.

Great service very helpful Nancy took care of us we were very pleased

John was so pleasant and helpful. We can't wait to receive our furniture

Last fall we visited to buy a bed frame and Nancy E. was extremely helpful, knowledgeable, and comforting in the purchase! The prices are also very good for the great quality you get. We had such a good experience that we returned today to purchase living room furniture and we were helped by Cindy G. who was also very helpful, knowledgeable, and comforting! We would 100% recommend, and we will be returning again for our furniture purchases in the future.

C J was so knowledgeable and helpful. Good selection

It was very pleasant This is the second time I have shopped there.Nancy was very helpful and showed me exactly what I was looking for.I would recomd them to everyone

Great experience.

I was in and out of store within 30 minutes. I saw a chair & ottoman online and the price was matched in store. The salesperson, Nancy, was fantastic. I can't wait to see the chair & ottoman in my space.

Nancy greeted us when we first walked in. She took us to see the recliners. And helped us decide on which would be best for us considering our health issues.

Jamie helped me find furniture for my living room today, and she was so helpful and patient with my height and physical challenges. She was very kind and courteous, as well as professional.

Brian was extremely helpful and personable. He deserves a raise!

Simple. I found what I needed and was helped with kind and swift service. A lot of product is made by Ashley and it is worth looking up online before you make a visit. Selection in bar stools needs to be stronger on display, but everything went well.

Nancy E. Was most helpful and courteous in helping me with my purchase. I would definitely recommend her and Ashley Furniture to friends and family.

I do not like shopping for furniture but my experience at ashley homestore was vary pleasant. Jamie was vary helpful in me buying two leather couches

Shout out to Ashley Homestore-Boardman for ripping me off! New couch n chair w ottoman that broke down in 7 days!!!! Within 7 days coushins went flat. They did come out n agree the coushins were trash n sent me new ones a week later. 7 days later we're back to square one....FLAT CUSHIONS. Called again to get no response for 3 days. Finally called me back to tell me that's the way it is! And I quote...It's called soft seating it's not a defect just how it's made! REALLY .... So beware of Signature design by Ashley it is GARBAGE. Guess I'm out $1800 !!!

I love Ashley furniture. They have the most up to date items and they are always so helpful. Love that they have a good return policy!

I was helped quickly and kindly they showed me exactly what I was looking for and helped me figure out everything I needed :)

Very friendly and helpful

Dona was wonderful and knowledgeable. I didn’t plan on buying a couch tonight… but I don’t regret it!

Immediate help from Billy Kimpel. He answered every question i had and gave solutions as to specific types of furniture that would be best for me and my wife. He had a cheerful personality and was very easy to deal with. A very pleasent experience.

Dona was friendly and knowledgeable 😀👍🏼 great experience

My salesman, Chase, was very nice and helpful! My chair is being delivered in a few weeks. I’m sure I will love it!!

The salesperson (Nancy E) was very knowledgeable and friendly and showed us the advantages of each mattress we tried out.

Staff was very helpful

Went in today for a couch and recliner set and Ashley had a great set! Thanks to Dave M for working with me to get this new of furniture!! Thanks!!

Our salesperson was not pushy at all, She was very knowledgeable and cooperative. We had a great experience. I don't write reviews often. Thanks Donna, Boardman Ohio.

Dona did a great job and very friendly. She was very attentive to answer questions but not pushy like a car salesman. She showed us many different couch options and explained the shipping process and delivery. We will definitely go back here!

Tony was wonderful!! The store was nicely decorated and you are greeted right when you walk in! Love that!

Great customer service ! Took time helping me find items and was pleasant to work with!

Hi, was really nice to help us out cause we stood around for half hour waiting on someone.

I went looking for a loveseat and met Billy Kimpel. What a wonderful and kind young man!! I told him what I was looking for and the price range and he immediately took me to what I was asking for. There was no pressure to look at more expensive items!! I enjoyed working with Billy and would look for him should I need more furniture!!!

Dona from the Ashley Store in Poland, Ohio was absolutely perfect to work with! She was kind, helpful, patient, informative and just a beautiful person all around! I would recommend her to everyone. She made the process so easy and enjoyable.

Clean, well laid store out & was courteously greeted. Our salesman, Billy was very helpful & a pleasure to work with. Provided professional information about our purchase & assistance. Will recommend Billy & Asleys to anyone in need of furniture & accessories.

We had a great experience. Ask for Jamie! She will take care of whatever you need!

Both salesmen we dealt wit, CJ and Dave, made the process of purchasing our new people mattress simple and streamlined.

Saleslady was wonderful and prices were great lived my experience there. I will definitely shop there again!

Salesman was very nice and helpful. Will definitely shop at Ashley again!

Great store - CJ is amazing. He was patient with us and even our toddler as we browsed nearly the entire store.

Our sales person Billy was wonderful! He was courteous, always smiled, and spoke to my mom and myself with great respect, and like he was a part of the family. It was a great experience.

We had a great experience today with Cindi! She was so extremely patient with my husband and I and even our crazy kiddos! Thank you and we look forward to our new couch and bed for my son!

Very attentive & knowledgeable sales members.

Very friendly Easy to work with Very helpful

We walked in and Chase P introduced himself and said to let him know if he could help. So we looked around and called for him when we found what we wanted to buy. No annoying pressure (which we were happy for) Good job Chase!

Jamie was fantastic.

Much better than I thought it would be. I don't like to be pressured and I wasn't. Nancy W. was the sales person and she answered ALL our questions and was very helpful without applying any pressure. I hate shopping for furniture, but I will definitely return to this store for future purchases.

Billy is great and so helpful. He always comes in clutch for our furniture needs.

nice helpful not pushy friendly easy and quick

Employees were extremely helpful and made sure I got the best deal. I will recommend anyone who is looking for furniture to check out Ashley’s furniture located in boardman ohio

I’m only giving this store instead of a five because we found our night stands ourselves. Meaning nobody helped us find them. But let me tell you, Ashley’s was the 4th store we had been to that day and when we found the night stands we were pleasantly surprised at the price they were able to give us. I can’t add photos because they are coming in 3 weeks.

Very satisfied. I have bought pieces there too. And my whole family thinks highly of billy

Jon Brown was amazing. Great guy. Boardman Ohio store

Cyndi was great at every step of the process

Wonderful experience! Salesperson Jon Brown answered our questions and was able to assist us through the entire purchase. Fast and knowledgeable. Thank you Jon!

John are sale Rep. Was very helpful and very pleasurable to talk with. I would definitely recommend him to any and all my friends.

Great service 👏

Wonderful experience from purchase to delivery, excellent customer service in store and helpful and friendly staff

We had a great experience buying our living room and dining room set here. A huge thank you to Jamie for helping us out!

Cyndi was Fantastic! She greeted us as soon as we entered. We were looking for a hard to find item and Cyndi sold us exactly what we wanted. I highly recommend asking for Cyndi directly if you want Great Customer Service!

Had a wonderful experience. Salesman was very helpful and not pushy. Was able to purchase everything I needed!

I went with a friend and Jaime helped us from the very beginning. She helped my friend first and then me. We were very satisfied.

Terrible experience. I spent more money going in then I would have if I ordered online. Waisted my whole morning. I called in to see if the Chime 10" Queen Size mattress was in stock and was told yes. So I drive over an hour fighting through traffic to get to the store. My hopes was to skip the wait time that an online order would take. Upon arrival, I was taken around the store where they showed me other mattress that I had no interest in. When I asked again for the third time about the Chime mattress, they said there wasn't any in stock and the next shipment was in September. Then they proceeded to try to talk me into buying one of the higher tire mattresses after the fact I told them I wasn't interested. After going back and forth, they reluctantly mentioned that they could place an order that would ship to my house. I said fine and proceeded to ask for the military discount when they stared at me for a minute before trying to tell me that they don't offer military discount. I was mind boggled by their attitude and statement so I pulled it up on the website where it was clearly stated that their was a military discount and once again they just started at me. After an awakward few minutes of silence they told me they would honor the website and give me a military discount. They proceeded to order a king size which cost more and I pointed out that again, I just wanted a queen size they just grunted at me with discuss. Like who does that. After some time and getting the details ironed out, I left. A whopping two hours spent in the store to leave frustrated. Just to have drove over an hour to and another hour back home when I could have just ordered it only. What a waist of time. Being lied to so they could talk me into buying something else. Unprofessional and childish.

CJ our salesman was very helpful, knowledgeable and friendly. He made our furniture purchase a very pleasant experience without being pushy.

Couldn't be happier. Nancy E. - our sales rep - was knowledgeable, personable and easy to work with. We have used Ashley in the past, and will continue to do so in the future! 5 stars all day long!

Very good Cindy was excellent she helped us out a lot we appreciate it.

it was a great time with bill the salesmen thy had what we wanted at great prices

Jamie williams was Amazing! Thank you for your Great Customer Service.

Nancy Welsch was an excellent salesperson! She was very helpful and super nice 😊 we will be coming back to see her in the near future.

Great experience with Cindy! She listened closely to the type of durability we were looking for and guided us to the right choice. We did not need to waste time wandering aimlessly.

Sakes associate was adorable very helpful ☺️

Very friendly and knowledgeable. Highly recommend!

Everything was great

Very friendly and nice explainayion.

Great service!!!

Friendly, knowledgeable staff. Very helpful.

Great experience, great financing, great selection.

Linda was so sweet! Got my dream couch!

Beyond disappointed with my furniture purchase! Had my dining room table and chairs less than a week , the paint is chipping off. If you bump it- it comes Off! NOT HAPPY! Updated to add - they had me contact them a week ago and nothing new. Haven’t heard anything as far as helping me. Don’t waste your time or $ with this place. If they take care of my issues - I will change the review. Also the living room set I bought is garbage and cheaply made!

Great price. Great service. Dona was a great help to us!

Our salesperson Linda was amazing. She guided us through the store and explained every detail of the items we liked. Linda also helped with the design and ensured everything would fit perfectly in our space. Super job! Thank you!

Anthony was a very nice salesman

Salesman was very helpful and friendly. Helped me find the best couch for me and my cat. 😊 🐈

CJ was amazing to work with. Very easy process in purchasing living room furniture

We were very happy with our sales associate Tony. We found a beautiful living room set that's perfect for our home and Tony was able to give us a good discount. We will be back for future purchases.

Had a great experience at Ashley's Furniture. Would recommend anybody to go! Great and friendly service.

We had a great sales woman by the name of Cyndi. She was very knowledgeable about the piece of furniture that we were interested in. She was able to answer all of our questions. Cyndi went out of her way to get us the best price available. She was very pleasant to work with as well. We did purchase the furniture that we originally asked her about and are anxious to have it delivered to our home.

Friendly and good to work with

Our salesman Billy was very knowledgeable about the product he was selling. Answered all our questions, He went above and beyond.

No pressure to buy.

Billy, great salesman!! Very helpful, will be going back there soon!!

Great Sales and Customer Service thus far! Awaiting fabric to be replaced on right armrest where a slight tear occurred during delivery !

Tony was very helpful, kind, patient and not pushy. He fulfilled our expectations of finding the right piece of furniture for our needs.

Everyone was great. Went above and beyond. I love this store! Also, Shout Out to Salesman Mr. J Brown. He was very patient and kind, and went ABOVE AND BEYOND for me. Thank you, Sir. ☺

Jamie made my purchase go smoothly. Did it over the phone. I get my recliner Tuesday. I recommend this store.

Very polite deliverers.

Went to several of the "discount" furniture stores before stopping in the Ashley Home store. They not only had exactly what we were looking for, but at the price as well. Special thanks to C.J. for being super cool and helpful.

Very Helpful in an emergency situation, Sales Associate Cindy was Fantastic

Outstanding service and selection!

Cj did a great job working with us, he was curtious, and got us the best deals possible. Only thing that could have made it better was if we could have had same day delivery. 😊😊

Not a big selection of kids bedroom furniture and overpriced in my opinion

Super sales person. I’ll return ‘ brag to others

My salesperson was Jamie Williams. She was very knowledgeable with the living room furniture styles and helped me choose a beautiful sofa , large chair and area rug. She explained the prices and delivery times. I was very pleased with her attention to me the customer. She followed up the day after purchase giving me a definite delivery day. I was pleased with the service and my purchases.

The quality of the reclining chair is really good and I do like the table and chairs. The bunk bed is nice but some parts are defective. But they also replace it. All in all it was good they also install everything which is really nice. And Jamie did her best to assist us in everything that we are looking for. Thank you for your help.

I normally dread talking to any salesperson. This experience was totally different for me - I purchased a Purple Mattress and our Ashley rep was great!! A++++!!!!

Tim was very helpful in assisting me with the purchase of my mattress. You have a very large selection and I was completely delighted to find what I was looking for. 5 stars for you and your team!

Cyndi was extremely helpful and explained all of the features about our new bed and accessories. Even cleaning care for sheets and mattress cover. She's a great sales associate. Will look for her next time I'm shopping for home furnishings.

Great service from Cindy

Super helpful and Friendly

Had a bad experience with the manager Mark Cummings, he should get more training in customer service.

This would have been a 4 star ⭐️ if the General Manager Mark Cummings new how to treat their customer! Mattress was not the same as what we ordered. When speaking to the warehouse the lady, she looked up our order and understood that we wanted a refunded this was our second call. The warehouse lady called the store put us on hold for 7 min and then told us okay in order to get the refund we must go to the store and arrange pick up at the store. Please understand, we called on the first day this bed was delivered and then today. Tried to explain to the General Manager Mr. Mark Cummings, but he was very egotistic, dramatic, was not a good listener and too quick to speak first. Seems he was trying to sell me something else, made things up along the way. One minute stating what they cannot refund us for the unopened items then the next minute saying he will. Then had the audacity to watch us as if we were going to steal something. Even came outside to see which way we parked. I called my Bank to file the dispute and will allow my bank to dispute it from here. Due to the lack of customer service and hustling mentality and the refusal of the refund. I will not purchase nor will I recommend this store to any of my Residents or families. Look, I bought one of the most expensive bed and only asked that I get my money back due to the product being incorrect and that we were not using it. The products we bought with bed remain sealed. Then he tried to accuse me that I was being condescending. So, I stopped speaking to him and requested for his supervisor information because I’m not going to entertain nonsense. Mark Cummings needs to work on his customer service technique, instead of trying to handle and hustle customers.

Jon Brown was the nicest salesman we have ever talked to.He was very helpful and puts the customers satisfaction first.We are going to be very pleased with our new adjustable bed and recliner.

We just brought a TV stand from there and they delivered the TV stand with multiple defects including broken legs and 2 broken doors. The delivery guys were not allowed to take it back. We have called them multiple times and they keep saying someone will call us back and they have not. So now $1,000 later, we have a broken TV stand in our living room. Save yourself some time and stress and buy your furniture somewhere else (ps. Don't go to Levins or J.V. Schultz Furniture-They own those companies, too). With the response that Ashley's has posted below to my review, I would like all Google review users to know that my husband and I have called that number numerous times and have emailed that email and still have yet to hear from Ashley's. Even though it may look like they are handling my issue, I still have a broken tv stand in my living room and have still not heard from them. So, they can write a google review to make themselves look good to the public, but not return a phone call or email. Please do NOT shop here or any of their sister stores.

Linda was incredibly knowledgeable and kind. She knew exactly what we were looking for and made sure we were getting the best deal. We would love to work with her again!

I had a very good experience and everything went well and the sales person was awesome

Louis was a great person, very knowledgeable and personable!

Thankfully the have a store, web site ordering was impossible. Quick call to Boardman location and order placed and email confirmation recieved 👍

My aunt and I had a wonderful shopping experience at the Ashley store in Boardman Ohio. We both purchased mattresses and she bought a beautiful leather recliner chair with all the Bells in the whistles. Had the most friendliest knowledgeable salesperson ever he truly knew his business. John keep up the good work.

Large selection of all types of styles and accessories of furniture. Went shopping for family room furniture. Stopped in two other competitor's stores before shopping at Ashley's. We didn't see anything we liked at the other two places, but found quite a few things at Ashley's. CJ, our salesman, was very helpful and all 4 pieces we purchased were on sale. We purchased a couch, recliner, accent chair and ottoman. Recommend going there first and just skip some of the other places.

Our sales woman, Donna, was wonderful! Knowledgeable, friendly, patient. 10/10 recommend her to anyone!

Excellent service with purchase and delivery

Very helpful. Answered all of our questions. Whole experience went very smoothly. Would definitely go back.

Excellent and very professional service with Dave Messersmith!

Walked in the store and was greeted immediately by DAVID MESSERSMITH. I told him why I was there, I was moving into my new townhouse and wanted a sectional couch. He offered his assistance, but I told him, I wanted to browse, which he had no problem with. There was no pressure at all, which I love, but when I found what I wanted, he was helpful, kind, funny and very knowledgeable!! I highly recommend the store and also David, to get you what you need with no pressure, which to me is very important!! If someone is pushy, I am turned off!! I can't wait to get my beautiful Couch, and will be back for all my other furniture, in the future!! Thank you David!!!

Called and spoke to Nancy Welsch about some chase loungers. They did have one of the few I was looking at in store. Let her know I'd be in to look at it. I liked the grey one they had on the floor but kinda had my heart set on a blue one I saw online. We ordered it along with a ottoman to match. Though she seemed to be in a bit of a meeting when I showed up , she was quick to assist me and go over the specs of all the loungers I had been looking at online. Very nice selection of furniture in store and even though Ashley's are independantly owned, she matched online prices so I could get the best deal. 👍 Thank You Nancy, I left a very happy customer and can't wait till June when my furniture will be available for shipping. 😁 100% recommend 👍

Tim was very helpful I will definitely go back to this store in the future

Sales lady was amazing. Very helpful and got us a great price

Jamie is awesome she really knows her stuff and she saved us money in the long run thanks again

Loved this store! They make it so easy to find a mattress that is perfect for you, the best part was they had purple mattresses on the sales floor. Dona Barrett made the purchase simple and fast, she also made sure we were getting the best deal possible! Will recommend to everyone we know!

We went shopping for a mattress. We planned on needing to visit several stores. Our sales person, Dona was so helpful and kind we found exactly what we needed there.

My Ashley salesman, Jon Brown, took the time to explain the furniture in detail and the delivery process. He was highly professional. I will recommend his services to others. Can’t wait for the furniture to arrive.

Jessica Lynn gabriel

everyone was so helpful, going out of their way to help me find the right bed

Great customer service! Reasonable prices

Great service and awesome products!

The help was awesome the paperwork was a breeze and the gentleman who helped me did so good explaining everything to me!!

Needed an Ashley dining table and everyone kept giving us a run around for some reason, but Melissa at Boardman took the time to help us, thank you so much.

Linda has been a shining staple to my Ashley Homestore experience. I had just bought a couch with a chaise and she pieced it exactly the way I wanted it so that it fit perfectly in my brand new apartment. I also decided to purchase a new bed as well, which is just as amazing.

Great experience, very helpful

Beautiful furniture at great prices, 12 months financing same as cash. Tony was great from sales!!

I was looking for new furniture - I went to Ashley Furniture store in Boardman Ohio- A wonderful salesman by the name of Tony helped me find/showing me different styles, colors, great prices - Thank U Tony for ur patience with me in finding my new look for my home - I bought a new living room furniture & a mattress/box spring for my bedroom - I love it 🥰 & Thank U Ashley Furniture for Ur great selection, prices & great customer service from all ur employees 👍

It wasn't a planned visit, I was just trying to get back to the main road, saw the sign an was just going to look!!🤣, I did, Then CJ showed me this smaller very nice couch, he was really nice, not pushy at all, I would like to buy all my stuff from him!! So I started with the couch an a recliner!! Thanks CJ!!

I gave 3 stars because while shopping the store manager took it upon himself to shout my at kids. He not only startled them, but my husband and our sales associate as well. I understand the showroom isn’t a playground and you don’t want things broken, but my 11 year old spinning my toddler in a computer chair didn’t warrant that type of reaction. My husband and I had been correcting our kids reminding them to respect the store, but kids are kids. Had I not loved the pieces we picked we would have just left. The way my children were treated tainted the experience. Cindy was our sales associate and she was absolutely amazing. She made a must have list of what we wanted and made a little sketch of our living room to best help us. She was so knowledgeable of the pieces they had in their showroom. She was patient with my indecisive husband and the kids we had in tow. We left with having an entire living room from couches to new tv stand. She totally made up for the negative experience we had with the store manager.

I have worked with Dave M. multiple times and it’s always great and easy services from start to finish.

Donna was very helpful and very knowledgeable. I would buy from her again.

Very clean atmosphere and charming personalities providing professional assistance.

My wife and I were looking for a recliner. We were greeted upon entering the store and directed to a good supply of available recliners. We picked out a recliner, got a good discount, and we were out the door in 20 minutes. The salesman was very knowledgeable and really helped make the transaction go so smoothly. I would recommend.

We have been looking for furniture off and on for a few months. Our friends recently bought Ashley furniture and we liked it a lot. We visited the Ashley Furniture store in Boardman OH. and was helped by Louis. He was very helpful and very nice. Great customer service. We found furniture we liked pretty fast.

From the moment I walked in the door Billy was nothing short of amazing! He listened to my wants, needs and gave direction as to what would work best for my lifestyle. His knowledge and expertise was apparent right from the get-go! I knew as soon as I interacted with him that I was going to be making a purchase that day. I cannot wait to get my new sectional so my daughters and I can enjoy it for many movie nights! I will be referring all of my friends and family to Ashley HomeStore from now on.

Good experience

Very knowledgeable and polite would recommend to my friends

The store we went to was in Boardman. Donna was our sales person and she was one of the best that we've ever had the pleasure working with. She was professional, courteous, and treated us like we were the only ones in the store from start to finish. It was nice to walk into a store with so much to choose from. Even though we already knew what we were after, we ended up buying more items. We love the store and will be back in the near future.

Was very pleased with Tony, he took time with us to find the sectional that we were looking for. Thanks so much.

Terrible service, and 3 months since I asked for a guarantee, they sent the wrong pieces, my daughter sleeping on the floor, they do not replace anything on the mattress because of course we bought everything in cash, but after they put the bedroom set two years ago we never knew that one was missing piece and after they put it incomplete they will not give anything back a lousy service in all senses. TERRIBLE STORE.

Started my experience with Nancy Welsch and finished it with Dave Messersmith. It was a very nice experience. They were very friendly and helpful

We purchased a living room furniture and can't wait for it to be delivered. Only reason I didn't give 5 starts, is because the one weekend was alot cheaper than the day we got it. But it's our own fault. Service was great!!!

I had the best shopping experience I could ever have with Melissa she was very polite and did not rush me on any decision I made and did nothing but help me the whole way I would 100% recommend Melissa to anyone looking for furniture

Great experience and awesome Salesperson very helpful and it didn't take all day to get all the paperwork done.

Alex was a big help at assisting us with our purchase. Really went out of his way to help us out.

This was me and my boyfriends first time buying furniture for our first home! Linda was AMAZING!!! She was so patient with us and explained everything thoroughly! If you’re looking for furniture go to Ashley’s and ask for Linda :)

Linda was very knowledgeable and took the time for us to make our decision on a new mattress . I really appreciate her time ! . She was very professional .

CJ did great with the million questions I had. He took his time to make sure I got exactly what I wanted even if the date of arrival was way later than expected.

Jon was great to work with. No pressure salesman and had a wealth of knowledge.

Our customer service rep, Linda Hoffman, was sooo knowledgable and has the perfect personality for sales!!!

Every time I go to the Boardman Oh store I'm greeted with a smile from who's ever in the front of the store they're so friendly and nice there I just love the atmosphere.

I got what I needed and the sales lady didn't try to up sale me which is great!!

John was friendly knowledgeable and matched a price online. He went above and beyond!

I had purchased furniture years ago and had the most wonderful experience with the sales rep/interior designer, Tim Davis. Tim went above and beyond and helped me figure out every last detail to make the 2 rooms I was furnishing complete! Recently, I decided to remodel another 2 rooms and low and behold..I found Tim Davis again. My heart jumped with joy! Truly this man knows what he's doing and always has the customers best interest and can clearly see what they want and make that vision happen. Thank you, Carol Kierzkowski

We went to several furniture stores where we were going to have to wait 8 weeks for delivery. Ashley furniture had a great selection and in stock. We were able to set up delivery for 2 days later

Knowledgeable salesperson, quick and easy check out with several financing options.

Billy K made the experience seamless. He put as much personality and heart into showing the product as he did making the sale. He explained everything thoroughly, and was just amazing to do business with! I will definitely recommend, and do business there again!

Our salesman CJ was great! Great experience!

Overall great experience buying our sofa set at Ashley. Billy our salesperson was very helpful thank you.

Excellent!! Always fantastic. CJ knows his stuff and it’s fast and out the door! Kind. Considerate. Informative. Excellent products. High quality. Thank you.

Louis Denome was GREAT He let us take our time never was pushy ,we did not feel rushed. He answered all our questions and made us feel comfortable. He even gave us a better deal then expected. Louis is a A+ salesman. I would recommend him to anyone looking for furniture. Thank you again Louis Denome . Ken and April Nemerovsky

Store has a nice layout for viewing various furniture. Sales associates are very helpful and knowledgeable. No hard sales tactics, just friendly expertise in answering my questions.

Ashley's had a nice selection of what we were looking for, no pressure sales lady, Nancy, polite, sense of humor, and very knowledgeable. We have purchased from here in the past, and will again in the future.

AWESOME EXPERIENCE, DAVE MESSERSMITH WAS VERY HELPFUL AND VERY PATIENT. I WOULD RECOMMEND HIM FOR YOUR NEXT PURCHASE.

Excellent experience. Fantastic customer service. 5 stars

Great shopping experience for my living room furniture. Jon Brown was extremely helpful finding just what I needed very quickly. He is a real asset to Ashley. Great job!

Very good customer service

My experience with Ashley's furniture is always great my mother shop Ashley and this is why I shop there And to be honest they have everything that fits your needs your style everything you can practically do your whole home from Ashley's every little intercut piece that you need you'll find it there

Friendly service with great prices.

Very attentive sales associate , beautiful furniture. Melissa was very friendly and accommodating.

Sales associate was very attentive but did not hover! Our purchase was fast and easy. Will update once our delivery comes.

Great visit

Great experience, Cyndi was easy going, professional and covered everything.

I had the opportunity to work with Cindy Gorgacz again at Ashley's in Boardman. Cindy previously had sold us our mattress. She is honest, knowledgeable and works with you very closely. She follows up and I would highly recommend Cindy if you are planning to shop Ashley's / Boardman, OH location.

Nancy was wonderful—very professional and knowledgeable, and at the same time personable.

Awesome!

Linda was wonderful, she let us look around but was available to answer any questions. I appreciate the low pressure experience! Can't wait to get our purchase which will only be a few weeks from now.

Our salesperson was extremely knowledgeable and helpful.I got exactly what I needed in the desired time frame.

Very relaxing and no pressure to buy anything.

Linda was knowledgeable and courteous. She showed up several options and gave us the time we needed to make our decision.

Melissa was cool and very patient with us we’re so picky and we can never decide and she was helpful thanks melissa good job!!! Great furniture pieces

Was very pleased with Tony the salesman. He was very helpful n professional. I would recommend him anytime.

Linda Hoffman was very knowledgeable of all the couches and sectionals we were looking at. She really knew her stuff and made our furniture shopping experience pleasant. The manager, Mark Cunningham even came over to see how we were doing and it was much appreciated. Don’t waste your time going to other furniture stores.

Excellent experience. Courteous and knowledgeable salesman. Would recommend.

My sales person Jon was great even his manager rocked. Would recommend the Boardman Ohio store. Remember to ask for Jon Brown he will do you right.

David Messersmith was very helpful & kind!

Bought sofa love seat and recliner with extended warranty after 2 years seams busted and coverings ripped.took 7 months to get them to look at it and they said normal wear and tare.extended warentee is a rip off

Excellent sales person . Knew her stock... Easy transaction 😎

Quick delivery; professionally completed purchase process; knowledgeable sales associate. Thank you!

Friendly & knowledgeable staff helped us test several mattresses. Found one that we were happy with.

Jamie was perfect. Didn't crowd or stalk us, but was attentive when I had a question she wasn't far. She is friendly and offered helpful information to help us make a good decision

Super friendly staff and was helped right away with any questions we had. Look forward to do business with them again in the future.

Thank you very much! Service was excellent. Frank and nate were super friendly and courteous

Sales person John brown was excellent. Covered everything and made process easy.

Bed shopping and found the money worth of having and purchasing. Very heavy, sturdy and has a pleasant style of a little country and modern. Thanks to our sales associate Justin at Ashley store. Very happy and pleased, thank you again. This bed shall last for many years to come.

Our Visit was relaxing, not stressful and many options for sofa's

Our experience was amazing. John Brown greeted us, took us right to what we were looking for, and went above and beyond what a normal sales person does. Purchased our lift chair and was completely satisfied.

We have been shopping for counter height barstools for some time. Not only did Ashley have what we were looking for, but they will deliver in 3 weeks or less. Now that is service in this industry.

Dona was excellent! Awesome price on mattress.

Tim was a huge help!

Sales person was nice and professional. But once I bought the product, it seems like they were done with me. I was supposed to get furniture on December 23. It never came and nobody contacted me. I had to call all around to find out that maybe January 13 it would be coming. After I was told I’d get it before Christmas.

Love Ashley’s furniture and always have a great experience in store. Easy to work with, friendly and helpful.

Dave stayed in contact with us as we looked but wasn't pushy. We had a great experience overall and would recommend this beautiful store.

Large selection. Great price. Fantastic service.

Louis was very helpful and great to work with

great service!!

Timothy Davis is an excellent sales associate. My husband and I purchased a bedroom set with him and I will ask for him again.🤗

Louis was excellent sales associate and helped me find exactly what I needed. Had looked other places but u had just what I wanted and great price.

Billy Kimpel was my sales associate at the Boardman Ashley Funiture. He was extremely knowledgeable and showed me exactly what I needed. Ashley Furniture always has great prices and a good selection. I was looking for a mattress and they had a better selection than some other places I had looked at. I will continue to shop there for anything furniture wise I might need.

While moving to a new house, we lost a small piece to our Ashley bed. When my husband stopped by this location to get the replacement they wouldn't even give him a service number to order the part, let alone help him with getting it. Why? Because the bed wasn’t purchased there. Definitely will never be a customer.

Alex was awesome! He waited patiently while I sat on every couch! He also explained everything to us for our purchase. Wonderful experience!

Tony in the Boardman, OH store was great! He took the time to answer all of our questions and was very helpful. We are very excited for our new furniture to arrive next month!

Salesperson was friendly and knowledgeable.

Linda was such a sweetheart and treated us as soon as we walked in the door. She made our shopping experience fast and easy. I showed her a picture of the type of furniture we were looking for, she took us right to it. We were out the door within a half hr. Thank you Linda!!

We have purchased several rooms from Tony at the Boardman location. I highly recommend all of our friends to reach out to him as he always see to our needs and makes us feel welcome. Great service and products

Great help and products explained everything

Excellent service

Always love going to Ashley’s to find the best furniture for the best pricing!

Nancy was great help!! Very knowledgeable in your products and answered all my questions. Give her a raise

Wonderful salesperson... no pressure... willing to listen to my needs and worked to meet them.

Incredible customer service. Spent a long period of time with me to assure I received exactly what pieces went well together at the best price. Enjoyable experience with my salesperson. Assisted me to the car with some purchases. Knew inventory. Made sure delivery was schedule at the earliest possible date. Beautiful decorating at the store- well put together. I had fun

Wonderful experience at Boardman store. Bill was a great help and got us exactly what we needed! Thank you!!

Great experience buying a mattress. Linda was very knowledgeable and helpful. No pressure at all. Will definitely go back.

Excellent service. Very happy with everything. Your salesman explained everything. Got me a great deal on my new bed.

Cyndi G. was fantastic!! Really took her time to help us pick out another Ashley furniture set (our last one went through 3 babies, two big dogs and was worth every penny). Thank you!!

Cindy was great on helping us find the sectional we wanted!!! She took the time to show us many options and was accommodating to what we were looking for!!

Our salesman, Tim Davis, was great. Not pushy, which I appreciate, yet very helpful and easy to talk to. Will ask for him again!

We had a great experience today with our purchase of a mattress and adjustable frame . Our sales associate Jon Brown was extremely helpful and knowledgeable on all the products that was available in the mattress department and I found that to be so helpful. I actually learned a lot about mattress which made it easier to make our purchase. Didn’t pressure us into a purchase, we even went home and came back 2 weeks later after more thought , since this was a big purchase for us. We are very happy we came here and happier Jon was our associate . Highly recommend!!

It was very much a pleasure to shop, no pressure at all. The sales person was very helpful with everything. I would shop thetr again for any household needs, great prices it was wonderful.

Linda Hoffman was one of the kindest and knowledgeable salespeople I’ve ever met.

Within 5 minutes, Louis showed us the perfect sectional. I love it and can’t wait to see it in my home!

Great customer service from Billy very fast delivery love my couch

Excellent service.

Great mattress selection and decent prices.