Ashley Store Ardmore, OK

Beyond the call of. ....respect and help and solutions..

Everything went real well The salesperson was very helpful.

I've worked with Brittany getting my Dad set up with new furniture he needed. She was fantastic in helping us with selection and so friendly! Stop in and see her if you're shopping for furniture!

The gentleman who helped us the moment we walked in was fantastic. Told him what I was looking for and he took me right to what I bought. He also took note of me being a single mom and got the delivery price lowered. He talked to my autistic child and made him feel very calm. Very nice experience.

Very helpful and informative.

Everyone was awesome, friendly, n was very helpful

Excellent service, very friendly people as always with Ashley Furniture.

Lilia!!!! She was extremely patient with my going back and forth between couches! She was so friendly and personable! What a great gal to have apart of your ASHLEY TEAM! 5 stars for her and for ASHELY FURNITURE! I am so pleased with my choice price and the delivery was sooner than I anticipated! Thank you!

Love this place. They are really friendly and work with you.

Shaline went above and beyond to ensure that our order would be delivered in the time we needed it. Her manager Stephanie was very kind and helped to make it happen.

The salesperson was not pushy. I came back 3 times and she was always patient. Pleasant experience.

Service was great, Shaliene did a awesome job!

So I bought a dining table from the store in Ardmore. So we were encouraged to buy the furniture protection and we were told it would cover everything. So we did. It is a big scam right to your face. After only 4 months my chair legs are very loose and one of the legs are coming out. So I called the store since we got this and we don’t have people just breaking our stuff. My last couch lasted 12 years and was still looking nice. So they tell me that the protection plans can’t cover that. So they ask me if I can fix it by turning the chair over. Please don’t get scammed and buy that protection plan it covers nothing they will always find a way not to honor what is in your contract. I don’t understand how a piece of furniture can be that bad quality after only 4 months. After the store responded, here is my question that I find out yesterday. If your repair protection plan doesn’t cover my area, why was it sold to me in the first place? I found that out yesterday after the fact. So every couples of months I have to fix something that I just bought? I shouldn’t have to go through this after I spend all that money.

Shaelene was a great help.

Absolutely friendly employees!! Very knowledgeable and helpful!!

Had a great experience! Lilia was super friendly and walked around with us and answered any question we had and made the process super easy!

First time buying from Ashley’s. And our sales lady. Levenia. Was absolutely amazing she made the whole experience such pain free and easy. Helping us picking out a mattress. I’d use her again any time if we go there to buy any more furniture in the future

Great experience. Very helpful.

I had one of the best customer service experience. Shaliene was so very helpful, kind and knowledgeable. She allowed me to look around no pressure at all. I asked for her on my second visit. With her help I made some excellent sections and saved money. She knew all the sales deal. While there I did encounter other employees who were very friendly. I will definitely be back for my third visit soon. I cherish good customer service which can be hard to fine in our fast pace life we live.

Employee helped to find what I needed. Yes

Nice store. Staff were very helpful locating what I was looking to buy

Shopping at Ashley has been a great experience. Shailene has been so helpful by communicating with me throughout the process and helping me choose the right items for my new home! I look forward to working with them more in the future

The team at Ashley Ardmore Oklahoma has done a great job getting up set up with new furnature. I really do appreciate their hard wotk!!

Plenty of nice furniture to choose from. We found our kitchen pieces easily and financing was fast!

Jenny and Tiosha were very helpful and easy to work with. Great customer service from both of them.

Jenny was very helpful in deciding on the idioms we were looking for.

Me and my wife purchased a mattress and bedroom set from ashleys furniture. Shaliene helped us all the way, and was very knowledgeable about all their different products, explained everything very good. She was patient and helpful. We left knowing we made the right decision thanks to all her help.

Pretty turnkey, service was great, delivered and set up on time, highly recommend

We came in & were taken care of from top to bottom. We bought a complete bedroom set up and same for living room! Complete with paintings, rugs & lamps…..Awesome experience!

Very nice staff, Shaliene, was very helpful and spent several hours with us our first day. She helped us match materials to space with measurements. I followed up with her the day we went back and purchased but even though she was off she still text me back. Nik helped us complete the purchase when we went back and was also very nice and helpful. Financing is easy and they had several options.

Ginger is an amazing, caring, kind person who helped me find exactly what I wanted. I had a wonderful experience & if I need anything else I will return to shop with Ginger. God bless you abundantly, Ginger! Update: I post another post about Ashley furniture because my 5 month owned wooden table broke! I, a 69y/woman with minimal upper body strength, broke it by pulling on the entire section, closed & locked in place to move the table. My 5 y/o grandson has more strength than me, but that's how shoddy Ashley makes furniture.

Very welcoming atmosphere with great people. Lavina is the perfect sales rep, helpful but does not push.

Nik was very helpful without being pushy. It was a very pleasant shopping experience.

They listened to my needs and directed me to exactly what I wanted at the right price and day I needed delivered. Way to go!

Very pleased, didn't feel pressured to buy and no shopper stockers

I loved that the sales people let you walk around on your own to look at everything to see what you are interested in. Then when you are ready to buy they are so helpful Jenny was very knowledgeable about all the products n helpful through the buying process. It went smoothly and quickly! So excited about our new sectional!!

Ashleys furniture has great options. Jenny is so helpful. She patiently helped us to find the right furniture for us. And helped us to get the best deal.

Jenny K. was the best sales person I’ve ever worked with! She was sweet, patient, so knowledgeable, and not pushy whatsoever. You can tell she loves her job and cares about her customers. She wants the best for you and will go above and beyond to get it for you! I would shop with her 100x again. She made my shopping/purchasing experience an absolute pleasure. Great job, Jenny! Thank you!!

Bought a living room set a year and a half ago and one of the sofas broke. Don't believe their "warranty" it doesn't cover anything. Save your money and shop elsewhere. Response to Ashleys furniture response. If you product doesn't last more than 2 years, and hiding behind the warranty process. I understand the warranty process. What a joke, how about not charging $3k for a subpar product or hold your manufacturers more accountable. You just lost yourself a customer for life.

Very friendly and professional and helpful!

Great furniture

I was greeted by a wonderful lady. She helped me find a sofa that was suitable for a tiny home. Another sales associate helped with the process. I recommend Ashley Home Furnishing in Ardmore. Very friendly staff.

Great customer service! Lilia was very nice and helpful!

Came in to take a peek, and Levenia was so incredibly helpful. I'll be coming back to purchase soon! Thanks lady!

Dillion's exceptional professionalism and expertise created an unforgettable buying experience for me. His deep understanding of my requirements and preferences, paired with his extensive product knowledge, fostered an stress-free environment that allowed me to make the best decision possible.

Nathaniel was very friendly and helpful!

Lilia was fantastic, found me the best deal, and I love my furniture.

Chechout was extremely slow. Worse than buying a car.Staff was ver nice .

Terrific buying experience. No pressure and knowledgeable staff. My salesperson Levenia was a dream to work with. I would give her 10 stars if I could. I'll definitely be buying from these folks again.

I bought an Ashley mattress about four months ago. It seemed at first the service was good. However, the salesman told me they would deliver it for free. All I had to do was ask them to bring it inside and they would. Come to find out they did but weren’t supposed to because that was a paid service. I had asked in the store about buying some sort of platform to hold the mattress up. Was told I didn’t need anything. Before the mattress was delivered I called the salesperson and asked again how the mattress was supposed to stay up there because it didn’t feel like I had only three slates holding it up. He assured me it would work and if it didn’t he would make a trip over to Durant himself. Well clearly it didn’t work. I called and asked about more slates. They would send some additional ( that never showed up) but he insisted it would still work. He said he called the manager of the store and asked and she said it would work. I had to pay a local young man to put the mattress on the bed. After three nights attempting to sleep I called another local furniture store and asked them about the platform that goes under. They explained that yes, indeed it needed support. I purchased a plafform from them. They brought it out (actually two different heights so I could see which one I liked. Took the mattress off the bed, placed the platform on the bed and then replaced the mattress. This at least made it seem more secure. This is absolutely the worst mattress I have ever bought. I paid around a thousand dollars for it. I was to get interest free financing for a year. Well when I got the paperwork on it, it was interest free, but they charged a fee of $135 in order to join something or other to get the interest free. All that tells me is they make up for interest free they charge the fee. Same difference. In Oder to return it because it is such a pitiful mattress I should have paid another $150 upfront to get that warranty. Now so you don’t think they were unaware I emailed the company and told them of the problems. They sent it to the the manager of the store to let her solve the problem. At the time I didn’t realize what a terrible mattress it really was. She did nothing but apologize. I think she was aware of all this salesman had done but pretended innocent. I will never buy anything else at that store again. There are many more details to this nightmare, but tried to condence as much as possible. Do not trust them. Do not shop there. If you want Ashley Furniture at least go to Sherman, Tx.

Sales associate was very prompt, professional and friendly. Took care of me even though he had another task lined up. Will recommend to friends and family.

Had a wonderful shopping experience! Everyone is so friendly and helpful. Will be back! Thank you!

I visited the store on March 8,2024. The sales person was very pleasant and knowledgeable. I would recommend this store to others.

The ladies that helped us were so friendly and informative and made our shopping experience fun!

I got my chairs today and one of them is broken and it's Tuesday and they don't even want to bring me another chair out til Saturday and it was going to be next Tuesday I told them that wasn't exceptional and I also want it brought in and the other one out she wanted to argue with me I finally got her to say that they would bring it in ya kno it's pretty bad when u have to take a Xanax just to talk to these people I'll never do business with them again!!!!!

Jenny was awesome! Got us a great deal!

I cannot stay enough about Dillion! Go see him! He is amazing. We received the best customer service and they went above and beyond to meet our needs and budget.

I came in on a Tuesday afternoon. I was immediately greeted and the employee walked me around the showroom and pointed out pieces that matched what I shared I was looking for. The employee answered all my questions about delivery options. I made a purchased. I’ll be back again.

Great service!! Highly recommend!!

Lavinia was superb! She knew exactly whatwe wanted and made the process even better than we thought it would be. Love the furniture we picked out and it exceeded the comfort and luxury we anticipated.

Levenia was a great sales person. She helped us find exactly what we were looking for. We will definitely be returning customers.

Great, friendly service! Quick and efficient! No pressure to buy. Loved that.

Purchased 6 chairs in October, still waiting on 2 in December. They been lost to back ordered to I have no idea when I’ll get them.

Levenia was top notch! She was a real pro snd it was a very positive experience Kudos to her, I will be back to purchase more hopefully 👍

First time and great experience!! Sales woman helped me immediately and showed all that was offered. Buying experience A+++ Will definitely be going back for my next purchase..

Would have given 1 star if possible. The beds are horribly built and dont go together well, they are very uncomfortable, and to to it off they are grossly over priced.pick any other place to get furniture and you will be better off

Very friendly sales lady. Very knowlagble.

Very helpful and informative, was done in a timely manner.

Great store, great prices, sales associates helped me find exactly what I was looking for.

Dillon was super nice and helped me pick just the right accessories

Overall it was clean and the staff were friendly. The only thing I would consider a "con" would be most of the items were similar, all modern/similar style and neutral colors. However the experience was amazing and the staff will always help.

Everyone was very courteous, and respectful. I, myself will be shopping there as often as I can!!

The gentleman was very helpful and informative on all the mattresses that I ask about. I was very pleased with how many mattresses they had displayed in their store which helped me make an informative choose and purchase.

The salespeople were extremely helpful, moving pieces around so I could measure etc. I would definitely recommend!

Warning!! Do not go into this store expecting them to honor online offers of financing. The manager Ike is rude rude rude!!!

Dillon was very helpful and knowledgeable. Great experience.

2 young men that helped me with my purchase were helpful polite & professional.

Stephanie our salesperson was pleasant to work with. The ladies doing the paperwork were nice as well. They had some good deals!

Wesley was the one who helped me with the purchase and he was simply amazing very nice and explained everything well, and he did it seemed bother with me switching out bed set/color and sizes cause you know women we switch at the last minute but I do recommend overall people there and just very nice and they all great you well.

We had great service , way above. Highly recommend going there to buy furniture

Wesley had amazing customer service he was patient nice and extremely helpful I am very satisfied with my order

Sales person was awesome!

Amazing customer service!!

Great service! Jackson was very friendly and easy to work with!

I went into this store and found exactly what I wanted. I then proceeded to ask about it when I would get it and they told me. They had a great price for July the fourth fourth holidays 90 debt. Getting exactly what I wanted and I will be very happy when it arrives. The paper word nice very good in very polite. The shopping was very easy and nice to deal with. I will recommend it any time.

Great job of manager and 2 associates looking up what I needed!!!

Very nice store. The sales staff did a great job helping us find what we needed.

Salesman was. friendly and knowledgeable. Yes

Very friendly, and knowledgeable

Good service and prices

Very friendly and helpful in our search for the right fit on a couch and loveseat.

Salesman Dillion was very friendly & helpful.

Very good service

Very friendly.

Courteous service, knew the products, a good experience.

Great customer service.

Everyone including those who were not assisting me were very courteous and polite and made the atmosphere in the establishment very pleasant. All questions were answered in a timely manner and if someone did not know the answer they were able to get an answer extremely quickly.

Great experience. Found everything we were looking for.

Kailyn was an exceptional sales person. We had her running all over the store checking prices and configurations for sofas. She was super friendly and worked hard to answer all of our questions. We will definitely be back for our next round of purchases.

Best furniture store I’ve ever been to! Great staff. Weren’t too pushy, but very welcoming from the moment I walked in. Let me walk around and look and didn’t try and sell me on the first thing I showed interest in. Awesome check out process, and set up delivery so quick! They were great to work with! I’ll definitely go back!

Great service and delivery!!

Great customer service

We were sofa shopping today and were greeted immediately on entering the store. Madison was our sales person and she really made this a wonderful shopping experience. She took her time to look up different options that I asked for until I had exactly what I wanted. But all of the staff was so pleasant and helpful. I would definitely recommend shopping here for all your furniture needs. I know I will.

Favorite furniture store ever! Trevor did a great job helping us buy our new furniture. The girls at the desk were great and the manager on duty went the extra mile for us! Thanks to all of you!

Wesley was great and helped us pick out a sofa and chair for our new house. Super easy process

Fantastic staff and great selection!!

Purchased an end table set, a piece of wall art, and a very unique side table. Will definitely visit again and hope Jordan is available. He was very kind and helpful. Not the typical shopper stalker you encounter at some furniture stores. All in all a great experience and feel that we found some quality pieces that were reasonably priced.

Great help.

My sales person Kailyn was fantastic. Went above and beyond to get info for me and do a quick sale.

Excellent service, excellent staff, very warm & friendly. Pleasant atmosphere. Clean store and our salesman was very professional and knowledgeable. Thank you so much Wesley Talley!!

Highly recommended! Our salesperson was Jordan. Knowledgeable about the products. Very personable group of folks.

Excellent customer service and friendly staff all around.

Excellent service

Dillon was very pleasant to work with. Got me what I wanted.

Great customer service and they worked so hard to get us the best deal!

The sellers there really want to make sure u don’t get the best deal. I did end up purchasing a couch though. Wish Alex was still there

Dillon and Chrystal were awesome!! They were very friendly and did an amazing job explaining everything!!! Steven also helped and was a great help!

Very nice and friendly. I was able to find what I was looking for and delivery set up was a reasonable amount of time.

Just not really impressed with what they carried. For a furniture store they seem a little limited. Maybe great for you. This is my opinion so the review.

Kailyn was absolutely great!! My husband and I just came in to get some ideas. No intentions to actually buy at this time and she literally spent maybe 2 hours with us just hanging out and really talking to us. She never pushed to actually make a sale. We just walked around sat on nearly everything and just talked. We ended up buying new living furniture! Thank you Kailyn!

I was in Ardmore and needed to purchase a new couch for my son. Trevor greeted me as I walked through the doors of the Ashley store. He showed me what was available and listened to my concerns and we were able to narrow down my selection to two great options. Would highly recommend this Ashley store in Ardmore and definitely working with Trevor was a great experience.

Jordan was very patient and helpful, he helped me find exactly what I was looking for, saved me a ton of money and he even threw in a really nice rug!

My favorite Ashley store. I can look around and not feel pressured or stalked like I am going to steal something. They answered all my questions. They were very friendly and professional. The best experience from beginning to end. I will alway purchase from this location.

Really enjoyed interacting with Chrystal and the other salespeople. It was a very pleasant experience.

Alex was a joy!!!!!

I took my 88 year old mother in law in this store to pick her out a recliner. The salesman that helped us was a young man who had just received a prosthetic leg due to a motorcycle accident and even though he had his own challenges learning to walk with the prosthetic he was so very patient with my mother in law who is suffering from dementia and led her by the hand through the store to show her where the restroom was. I had to tell this story because this is an exceptional young salesman. Ever single person we interacted with at the Ashley store in Ardmore, Oklahoma were very friendly and professional. I will definitely be doing my next furniture purchases here.

Very good salesman and knowledgeable, polite 👍 😀

My sales rep was very polite and knowledgeable about the products I had questions on. She also made the whole experience very quick and uncomplicated

Dylan is a true professional with the unique ability to make you feel like a VIP. He is very knowledgeable and helpful. Dylan does not sell you anything, he simply helps you make the best decision for your needs taking the time to listen to what you want. Dylan will show you all your options in a efficient manner saving you time and frustration. Thank you for all the help!!

Alex went above and beyond to help us find what we needed. He was fantastic!

Great selection!! The store was clean and inviting! Chrystal was AMAZING with helping me find and achieve my vision! If you're looking for kind, friendly and helpful, Chrystal is definitely your girl!!

No hight pressure selling. Connor showed me all my options and let me choose what fit my needs best. As a matter of fact I will be going back to see Connor about a chair that I wasn't in the market for.

Tasha was very helpful and knowledgeable during our time at the store. She made our buying experience fast and easy! She’s a great asset to the company and I would love to have her help with future purchases.

Took twenty minutes on the phone just to see if something was in stock. Went to look in store and salespeople would not leave me alone. Five different sales people and the first one I told I’d like to be left alone “checked in” six times in twenty minutes. Won’t be back

I called to get a price check on a picture we saw while browsing the store, and the associate who answered the phone “How can I be helpful today” had to ask a manager if she could give me a price check. I hung up when I found the picture and price online faster than she could come back to the phone. I didn’t find that helpful.

The team is awesome and especially Stephanie King who helped us purchase our new recliners! Thank you!!

They tried a bait and switch on me. I tried to order a Mathis Gemma queen that is in their showroom for 1499 yet the sales kid put down an Ashley Gianna which appears to be a $500 model. This was after trying some other shenanigans related to a discount he offered for paying cash that dissapeared when it came to pay. Mathis must be suffering awfully bad to stoop this low.

Very informative! Tremendous knowledge of the pros and cons of different mattresses!!!No pressure sales both Steven snd Yrevor we’re great! I’ll definitely shop again and recommend .

The whole staff and Ashley furniture were amazing the whole 4 hours my wife kept me there they were considerate helpful always had a smile on their face we joked we had good times and spent some good money

I needed a cabinet to serve as a linen closet and found the perfect one and on a close out price. Alex was very helpful...he went the extra mile and was able to get it delivered and before the actual date. The piece looks great and fit in with my decor. All in all, was a pleasure to do business with Alex and Ashley...

Truly enjoyed my experience with the salesperson TASHA. Very helpful and tried very hard to help us find what we were looking for. Very, very pleased and looking forward to our new recliner and loveseat. Wish more sales personnel would be as kind as Tasha was. If I had it to do all over again I definitely would. She made me feel welcome and quite happy. Big thank you Tasha for making my day 💗 just a little brighter ✨️. Best always from a very happy and satisfied customer Mrs Anne McNitt and from my husband as well Ron.

Walked through the door and immediately was greeted by Alex. He politely asked if I was just just looking or knew what I was after. Told him I wanted to look at mattresses and off to the races it was. If your looking for a bed and you have questions, go talk to Alex, he literally knows everything about every brand In the store! The store is very nice also, it's laid out beautiful! I will definitely be going back in the future!

Great experience!!! They were very helpful and made things easy for us.

Good customer service and nice selection

Steven and Miles were amazing! Their knowledge and helpful suggestions helped us furnish our entire home while in a pleasant, professional environment. We can’t wait to see the delivery truck arrive in a few days. Thank you!!

The staff was excellent to work with funding exactly what I wanted and got me the best price possible

Overpriced high pressure sales

Great floor selection, helpful & friendly staff, overall satisfied with our shopping experience!

Most friendly place and staff to do business with. Regina was a real delight to deal with.

Easy shopping experience. We are furnishing a new home and the w guys we’re super helpful and kept us informed with their policies on sales etc. fun group of guys. Will be going back.

Sales Personnel asked us questions about what we wanted/looking for, they took their time, went over all options, and had us try all of those options so we could find out which bed/pillow felt the best. Did not feel pressured at all. Delivery was when I was told it would take place. The delivery personnel were polite and had the new bed setup, working, and made sure it worked correctly in 25-20 minutes. However, there is a COMMUNICATION PROBLEM from sales to delivery to delivery personnel; when they showed up they had no idea they were to move my old tempur pedic to our guest bedroom which sales told us would be no problem. Driver and helper were very unhappy because they were NOT informed about having to help me move my old bed; yet they stayed professional. Those gentlemen need a raise! Did you READ that Management…they need a raise for YOUR lack of communication. Whole process took about 30 minutes. GREAT JOB GUYS!!!!!!

They were very patient with my mother and I as we were furnishing her new place. Friendly, helpful all went great! Mom is happy! Thank you to Alex and Jordan.

The salesman Connor Beach was very friendly and knowledgeable and very helpful. I’m sure others will enjoy the experience as well with him.

They were very friendly and made it easy to get help with what I wanted.

Ashley (who works for Ashley 😊) was a tremendous help today and got me everything pink (and navy) that I needed! Highly recommend and am very appreciative. Thank you, Ashely!

Crystal was AMAZING. I looked around for an hour, and she was so patient with me. THANKS

I went to Ashley’s to purchase a bed and a couch. Lacey was an excellent salesperson. She helped me answer the questions I had about the products in a timely manner and figured all the numbers out to where they worked for me. I’m happy to say I have purchased what I came in for and I am very pleased with everything. Thank you Lacey.

We had a wonderful experience at this store. Everyone was so helpful and Regina, our salesperson went above and beyond. I’m so grateful to her for helping me get my dad a lift chair quickly. I’d absolutely shop her again, beautiful furniture and a fantastic staff, especially Regina!

Top of the line customer service. Best customer service I’ve probably ever had and great quality furniture!

Love my furniture and the experience was truly remarkable 🙌

We bought a living room suite , pillows and rug from here.. This is the place to go in Ardmore if you need any furniture. Be sure to ask for ALEX he is the best !!

I had already been to the store previously and bought a sectional. I had returned again to look at bed with our original salesperson. . This time we had settled on the bed we wanted and just wanted to make the deal and go because we had plans. What could have probably taken about 20 minutes ended up taking well over an hour if not longer. That was definitely disappointing, since our first deal on the sectional didn’t take any time at all. There is some back-and-forth kind of like a car dealership with the manager I think. You think you are getting a deal but it is confusing. Completely satisfied with our beautiful sectional and looking forward to the delivery of our new bed frame.