Ashley Store Oklahoma City, OK (Memorial)

Very personable and knowlegeable about the products. Enjoyed working with Derrick

Such an easy experience buying this couch .. told Dillon what I wanted and he showed me what I was looking at then he showed something else and that’s where the magic happened …. Left the store texted him back and we did everything over the phone …. Even the payment part and scheduled delivery… very easy non pressuring salesman … I’ll buy from him again …. 🤩

Very nice clean store and a very helpful salesperson

A good friend place to go and buy furniture from very good!!!

Kyle was so helpful and patient! He was able to find the perfect couch for me and my teenage daughter!! He even carried a coffee table over to the couch to make sure it would fit!! So of course I had to buy it too!! Thanks, Kyle!

Called to purchase a bed today that we found online and had a question. Spoke with an extremely rude and cocky salesman and asked to speak with a manager to get the answers I needed. That ended up being a complete joke as a 'manager' picks up the phone and said his name was Ron Con...really? Nice made up name! Very unprofessional ..Well ..lost this sale.

Brent and first-day employee Aaron were so accommodating . I had a good time!

Your sales associate Kevin was such a great help. He was able to give us some suggestions that we will definitely use. We will definitely use Kevin from this point on when we are looking for more furniture he represents your company well.

Great customer service from Dorris. He made my experience easy, quick and enjoyable.

Aerial was so sweet and patient. Excellent service representative.

Just bought a couch that I've been wanting for years. The sales rep I believe his name was leon was great and very helpful in showing me all my options in my price range and was able to get me the one I wanted. I asked alot of questions and he was able to answer all of them.

Amazing customer service! Associates Holly and Doris were incredible knowledgeable and helpful. Highly recommend!

The store business model is far more sophisticated than the people working in there. Decent furniture quality but lowly trained sales staff. At least a dozen times we got…”Oh….I didn’t realize I didn’t check the boxes, that’s my fault, here’s what we can do…totally my fault.” Seriously? How can I spend thousands of dollars with people that have 444 as a neck tattoo and can’t figure out their sales process. Americans need to step it up. In Asia this would have been top notch service but never here in USA. USA has sloppy people

Had a great sales person

Laura Lee is the best sales woman I know

Very Kind sales person, Laura Lee. She was so helpful putting the right furniture together, for me. Highly recommend her.

Chase helped me today. He was very professional and knowledgeable. He helped me find exactly what I needed. I would shop here again, and ask for him.

Affordable and customer service is great.

Darrick Sanders helped us find exactly what we were looking for at Ashley. He was professional, personable and very easy to work with. He was Great!!

Ask for Dorris Blue. He wasn't pushy. Asked the right questions to help us find the right couch for us. Saved us time by listening to our needs and finding the best couch for our home!

Kenny, Reilly and everyone else were very friendly and helpful!

Ally was incredibly helpful and went above and beyond for us! I cannot recommend going to see her enough, I promise she will do everything in her power to find you the right furniture for your house. She’s incredible!

Everyone was so friendly and the environment was very welcoming. Lauralee was an absolutely AMAZING specialist. She assisted me with getting exactly what I needed and made the process very swift. Highly recommend.

Ally Norick found the perfect recliner for me in a short time. Love the store, large selection of quality merchandise ,friendly, professional sales group! This is where I’ll be shopping for furniture from now on.

Bailey was wonderful! She showed us what we asked to see, and let us wonder around on our own. She helped immensely with the price. She’s absolutely wonderful! Happy customers!!!

Ally was great to work with. Good selection and great customer service!

Big selection

I had looked online and decided to go see the one I wanted. I was greeted promptly by Tim. He took me to see the items that I requested, and even when there wasn’t one there, I was taken to something similar so I could see what the fabric was like. Tim is extremely knowledgeable, not pushy and I appreciated that greatly. I went in on Saturday purchased everything (sofa, loveseat, bedroom and mattress). Tim was so professional and made this process seamless. I even decided to get the adjustable bed and I am currently making this review from said bed. I couldn’t be happier! If you’re in the market for new furniture please go see Tim Miller at the Ashley store in NW Oklahoma City.

My husband and I were in there looking for new living room furniture and Donna was the best! She was so helpful and knowledgeable without being pushy! We appreciated her so much and plan to be back in the fall!!

Thank you Brandon Blue for helping us. We appreciate your help. He even helped me when he was off work.

The salesman, Brandon Blue, was friendly and professional. Provided several options to resolve my issue, no pressure to make a choice and made my experience better than I expected. Sort of changed my attitude about not shopping on-line, that was refreshing.

Donna was wonderful! She helped me look for the perfect couch for our family!

My husband and I went in because we want to replace the sofa and recliner in our living room but aren't sure yet what we want for new pieces. Donna was very patient with our questions and offered suggestions, and she also asked about our likes and dislikes. We really felt like she wanted to help us find the right pieces for us, and she was so friendly and helpful. We're much closer to making our decision, and when we do we'll definitely be back to see Donna.

My experience at this specific store continues to be disappointing. They hire staff that doesn't know the floor, their products and the process. All they are looking for is a quick sale and they don't care about their customers. We went in looking for a nightstand and after walking through the entire store not entirely finding what we wanted, we were told that the nightstand we chose would come assembled. After the sales rep made multiple phone calls, the sales rep finally told us that it doesn't come assembled and decided we weren't worth their time. I asked for a business card and she said she would send me one without really asking for any information. She didn't care about the customer, she only cared about making the sale. Its clear to me that Ashley doesn't train their staff to put customers first. We will not be shopping here again.

Lacey was wonderful. Took us right to the item I wanted to purchase. No pressure. Had all the information. Go see her if you want amazing service.

Ally was absolutely amazing and made our experience both fun and very informative. If you are looking to get something in your price range and have access to the best deals definitely ask for her!!

Great experience! Donna Bradley was great help finding our furniture!

Service was great and showed just want where waiting.

Donna was extremely professional and helpful. Very respectful. Blue was the same. The listened to my needs went the extra mile and found me the perfect sectional. Will definitely return for any future furniture needs

Doris was very helpful! Patient and knowledgeable. Can’t wait for delivery of my new sofa!

The sale of the table and 4 chairs that I purchased were on sale for $499. This was a special, when I received the table and 1 chair. Still waiting for a call on the mix-up as to why I didn’t receive the correct order. Just got off the phone with Ashley and they are fixing the mixup. Chairs will be delivered Friday.

Allyson and Lucas were very professional and made the process very easy!

Lucas was so great to me & my mom! He and all the other team members were so patient with us as there are soooo many decisions to make with furniture buying! 😃

Blue was an amazing Salesman. My family did not feel forced purchase anything. He was there every step of the way

Ask for Tim, the tool man best associate to work with.

Brent and Kyle were awesome in helping us with the purchase of my new bed. I recommend asking for those two if you go to Ashley's in Edmond.

Brent made my experience buying furniture, so much fun. He did not rush me and explain every piece of furniture in detail what I was buying. I highly recommend Brent and I look forward to buying More furniture at Ashley‘s in the future. Thank you so much, Brent for all your help and patience. Kathy

Furniture, price and delivery were great! The salesman who made a lot of commission on my sale could have informed me a piece I ordered was on back order. With MOST of my questions being around “when will I receive my new furniture” it should have been obvious to inform me! An uninformed customer is generally NOT a happy customer!

Miss Lauralee McNamara was helpful and kind I went home with a great purchase and a smile in my face.

Outstanding service, fast, knowledgeable and very fair!

Easy purchase from store. However could not contact store by phone…..no one answered after repeated tries.

This was an amazing experience. They were all so helpful and took their time to help us with another deal from one of their sister stores. I would like to commend Ally for her exceptional service!

From the moment I walked into Ashley Home Store I felt welcomed. Tim, my sales associate, was very knowledgeable about all of the merchandise. He was very helpful without being pushy. I really appreciated that. I believe that I am going to be very happy with my purchase.

Awesome place to shop,staff is excellent take care of your business..

Lucas was great answered all our questions we will be back to purchase closer to moving day

The place was very welcoming. Nate that helped up was very delightful and knowledgeable. It was a wonderful experience and I will definitely go back for my furniture needs.

Excellent customer service and reasonable prices on some nice furniture. Jon Wilson was great to work with. He's very knowledgeable and helped me pick out some great piece's for my new home. I gave him an idea of what I was looking for, and he would take me straight to something that matched it exactly or almost exactly. He was very low pressure as well which is why I came back to see him. If you're looking for some furniture at Mathis Brothers or Ashley, be sure to ask for Jon Wilson. He'll take great care of you!

Bought bed, an bedding

I received excellent customer service at the Ashley store. The four nightstands I needed were in stock and delivered three days later.

Chase was super courteous and friendly. Highly recommended!

Great deals, great service, quick. Allyson was excellent!

Lacey was very helpful with helping choose the best furniture to purchase.

Our customer service representative, Ally, did an amazing job of helping us select guest room furniture, and provided discount information that helped with final pricing. Ally is just the type of rep we desire; not too hands on and not pushy. Just the right amount of care. We enjoyed our shopping experience and will be looking for Ally when making future purchases. We are also extremely happy with our furniture choices.

Lucas was very helpful and attentive. Very good experience purchasing a bed.

With help from Ariel I found a nice looking couch.

Went looking for a bed frame for our queen ECO bed purchased in June last year. Both Lindsey and Brent were friendly and professional. They helped us out with our purchase of a bed frame and nightstand which suited our needs. I'll continue to shop this location for all of our furniture needs. You are fortunate to have sales employees like these as they actually care about customers and very good at their job.

The salesperson was very helpful. Showed her a picture of roughly what we wanted and she took us right to what we wanted and/or wound up buying. Really impressed!

Went in looking for a couch and the staff was very helpful and friendly!

Prices are reasonable, sales people look for available discounts and sales people are friendly and helpful.

We’ve bought several pieces of furniture from Ashley and it’s always been a good experience. Bailey was very helpful and even went out of her way to do extra work. I would definitely recommend Ashley furniture.

Ariel was amazing and was so thorough with us helping us pick furniture for my home. I am so glad we were able to work with her. She was attentive to our needs and so helpful! I would suggest anyone to work with Ariel!

Our salesperson Lucas was awesome! He helped educate us, respected our price range, and got us the best financing deal! 10/10 recommend!! Such a wide selection at this store!

Bailey C. was respectful, helpful and kind. She wasn't pushy. I highly recommend her.

Ariel was very kind and extremely helpful! Will be shopping here again.

Very kind and polite

The salesperson absolutely Would. Not. Leave. Us. Alone. We told them THREE TIMES we were just browsing and she followed us halfway across the store. We sat on one couch and she ran back over to hound us again. We left after 6-7 minutes. Ridiculous. Go to the Ashley on Reno. So much better.

Everything went smooth throughout the entire process. Wide selection and professional salespeople.

Ally N was so great! Showed us several options for a dinning room table. She was not pushy at all. We are so excited and can’t wait to have our new dinning room table delivered!!!

Our sales woman - Ally was fantastic. We ended up not moving forward with our purchase due to the terrible attitudes that we were greeted with at the financing desk. The ladies working there belittled us and our sales woman. Very disappointing.

We had a great experience with Darrick Sanders. He was informative, low pressure, and considerate of our needs. He made the buying process easy, and we are really happy with our new purchase. We will definitely buy from Darrick again! Now for the maybe. The sales associate that finished the deal was like a greasy car sales man. He "gave me homework". I was not impressed with him and his demeaning attitude. I will not buy from or let Trenton finish the sale for me again.

Employees were helpful in purchasing table and chairs. The delivery service was great as well.

Fantastic non-pushy service! Thank you Dillon and Trenton!

Great Customer Service!

The salespeople will not leave you alone.

quick service, i kind of new what i wanted but it was excellent customer service from entrance to checkout quite happy with the experience

Macy was just amazing. So personable and knowledgeable. Patient and considerate. Made this buying experience so enjoyable. And she’s 8 months pregnant!!!

The woman that helped me with my purchase was wonderful. I forgot her name. I think she said that she was new there. You should definitely keep her.

My sales person was very helpful I was satisfied with the service I received

We had such a fun shopping experience. If you'd like an experience like you've never had before ask for Noah. We did find a couch as well!!!

The delivery people were very efficient and friendly as well as the salesman I worked with in the store!

Brent was very patient, helpful, and informative. The prices were reasonable. We’ll be back!

Kenny was great. Went in for a chair- came out with a bed.

Described what we wanted to Darrick and he knew right where it was. Got it ordered from their Tulsa location and should be delivered before Christmas. Smoothest transaction EVER!

Chase was awesome! Helped us through the entire process and had patience with us. Made the experience easy and enjoyable.

Timothy was an excellent help!

Derrick was great

Blue was absolutely amazing. No pressure. Showed us so many options. Made sure we were happy with our purchase. Great communication during and after the sale.

Brent is awesome. He was patient while we jumped from sofa to sofa finding just the right fit. He took time, explaining all the options and helped us order just what we wanted. Thank you!

I am glad to have me the sales associate name Maicy today in Ashley store. She helped me above and beyond I appreciate your service ❤️ And please keep it up GOD BLESS YOU

My husband and I were delighted with the assistance we received from our salesman, Big Blue. He went above and beyond to help us make decisions for our living room and dining set and choose the right rug. It was a pleasure working with him, and we are thrilled with the results. The two delivery guys were also fantastic.

Friendly and great staff

GREAT!! Experience!!! Sales agent Bailey needs to be promoted!!!!

Very good customer service

Brent was really patient and answered all our questions. He was very accommodating. Found what we wanted. A good shopping experience.

Chase was an excellent salesman and one of the best experiences I’ve had buying furniture!

Maci was very helpful and knowledgeable about all products. She was very professional. The store was great!

Ashely’s huge sales right now really saved us and we love it ALL and were able to get more! Love the entire helpful staff and their knowledge. Satisfied is an understatement. Excited and happy every time we go in no matter if we don’t end up purchasing anything or not :) thanks Tim Miller!!

Maci was amazing! She let us shop on our own but also allowed me to ask many questions and she found my absolute perfect living room furniture! I can not wait for it to be delivered next week!!

Wonderful customer service. Pleased with the selection variety.

Great service

Raphael was very helpfull with our purchase of couch and lovseat set

EXCELLENT customer service! Darrick was an exceptional salesman. PRO's: ▪️ Customer service all around was top notch. Darrick was THE BEST! ▪️Darrick was extremely knowledgeable of his job and able to answer all questions we had as well as offer advice. ▪️Darrick was friendly, professional, informative, and so patient! (like, Sooo patient with our many changes) ▪️The store has a great selection of furniture and great financing options should you need it. ▪️Trenton, the manager, was equally friendly and inviting. ▪️I love that Darrick wasn't a pushy salesman. ▪️Every employee we came across greeted us with a smile and was warm, friendly and welcoming. I was very impressed with that. ▪️ Excellent location. ▪️Store was super clean and organized. ▪️ Excellent experience all around and would highly recommend this particular Ashley's to anyone looking for furniture. Ask for Darrick! CON's: ▪️I really have no cons at the moment! ✨If customers have any say so on who gets Employee of the Month, I ask that you consider Darrick! He is well deserving of it.

patience and kindness!

Excellent and knowledge customer service! Thank you,Jim

Lacey was very helpful and knowledgeable with our furniture needs . We appreciate all the staff at Ashley !

Blue was an amazing sales associate!! Very helpful and personable !

You can’t just go here and browse and get ideas for what you are looking for because the sales people are like vultures and will follow you and over talk you the entire time. We decided on a mattress and to get some special deal you had to buy a pillow. I went through multiple pillows with the salesman and found one I loved only to find out at checkout that that particular pillow was not included. Total waste of time and the salesman should’ve known that.

Lucas was incredibly helpful and made finding a dining set and couch so easy. He was very knowledgeable and friendly and we truly appreciate his help! Thank you so much!

Lacey was awesome! Got approved for exactly what we needed and she even threw in a free pillow! (I paid for it lol)

Excellent people to work with Derrick was super helpful

Great store and a wonderful and friendly salesperson named Dorris. I would shop there again.

SO in love with our new couch from Ashley. Loved working with Lucas Morton!! He knew exactly what we were looking for, knew we were on a budget and time crunch and rocked our socks off. Thank you so much!!

Really great customer service! Brandon Blue was super friendly and helpful.

Lacey made my purchase go very smoothly. Great service!!

Lacey was great

Love the store and Brandon or “Blue” was amazing.

the sales reps did a good job in directing us to the pieces that fit our stated needs. we found what we wanted and made the purchases.

Lucas did a fantastic job helping us coordinate a rug and pillows with existing sofa. 10/10!

The best customer service and our salesman was very professional and knowledgeable about it all.

A great thank you to Tim Miller. Tim has excellent customer service skills, extremely polite and professional. I will be back again when I need some help shopping for furniture or just to say hello to all the friendly people working here!!! He deserves employee of the year!!!!! Also thank you to the manager Zach as well, for help. Much appreciated 🫡

Ally was amazing! She found me the perfect couch and ottoman combo for my family! She knew we wanted comfort at an affordable price! She was very professional during the whole process! She even made sure I got to my car safely when I left as it was dark- great customer service!

Lucas was amazing and very knowledgeable. Awesome experience!!!!!

Talynn was so awesome!! She helped us find exactly what we were looking for and at such a great price. Definitely will be coming back to this store next time we need furniture.

I am very happy with my purchase and the staff has been very honest and open with me about the process.

Lacey was extremely knowledgeable, and very nice! Everyone I talked to there was nice, no shopper stalkers!

Dorris is great and very knowledgeable!

I purchased my 1st La-Z-boy chair today and Darrick was phenomenal to work with. I explained all of the features I needed and he showed me a chair that checked off every box. He was so knowledgeable about the product, warranty, etc, and answered all of my many questions. Darrick was professional, friendly, listened to my needs, and was a pleasure to buy from. I will go to him for any future furniture purchase.

Tim Miller was great to work with and immensely helpful. He made the experience enjoyable.

Dereck was great. He helped us find exactly what we needed and nothing we didn’t. Great selection and very reasonable prices.

Taylon was fabulous to work with and did a great job helping us through our purchase. Go see her! You won’t regret it.

Thank you for an enjoyable purchase.

Our first experience with Ashley and it couldn't have been better. We were in a hurry and the sales team was super efficient and very friendly. We bought a sofa and loveseat and were finished in record time. LauraLee was amazing and never once made us feel pressured. We will definitely be back!

Bought a couch and chairs from them over a year ago. When we got it, part of the couch pieces were missing, chair bases were extremely loose and would fall apart. We also found out that a recliner portion of the couch had a bent frame. It's been a back a forth with them to get them to fix the furniture for an entire year. They clearly don't care to fix the problems that we have because of their shoddy craftsmanship. They have also canceled their appointments to come fix the furniture multiple times now. I also live outside the metro, so the only appointments they offer are always a month out. I will never buy from them again.

Mr. Blue was very knowledgeable and professional. He answered all my questions and was so patient and sweet as I went around testing several different reclining sofas. Purchasing was quick and easy.

Blue was so very helpful and so were all that came up and asked if I needed anything. Got just what I wanted and who knew some custom choices could be free. I sure didnt. Will be back for a recliner soon.

Joshua Jenkins was very helpful with finding me what I needed. Initially, one of the sale reps stated they did not have what I was looking for. As I was walking out, Joshua asked what I was looking for and suggested something similar to what I was asking for. Thanks Joshua for being so helpful!

Everyone was really nice and informative. They showed me several recliners that they had in stock and several competitors recliners to see which worked best for me. I purchased one of theirs because it was better for me than their competitors. Very happy with the product and sales team that helped me.

"Door step delivery"where the delivery men refused to bring it to my doorstep. Called their management who stated oh yeah our policy that you have ( available on Ashley furnitures website) is outdated our drivers don't do that anymore. Maybe change your policy online then instead of blatantly lying to your customers.

Do not purchase the protection plan it is absolutely useless. We spent $27,000.00 there and when we tried to file claims all of them were denied. My wife fought hard to get my recliner covered and after 2 years finally got an approval. Now the ashley store is avoiding sending the new chair because now we live out of state. There also avoiding us talking to supervisors and avoiding phone calls.

As a 22-year old who’s living on his own for the first time, I have to fully furnish my own apartment. And finding the right mattress within my budget was very important to me. From the time I entered the store, Lucas was by my side and helped me explore all my options and explain them in a thorough, simple way. He eventually helped me find the perfect mattress and made the pricing work for my situation. Towards the end, he handed me over to Shay who helped confirm all the details for my payment plan. She was very kind and explained all the steps to me. Overall, this was a very pleasant experience and I’m happy I was able to leave with my first mattress, and it was made possible by Lucas, Shay, and the amazing team at Ashley! I highly recommend this place for anyone looking for all kinds of furniture at great values and wonderful customer service!

I have purchased a few things from here and the sales staff is always fun to talk to, kind and excited to show me options. They are great.

Darrick was the best sales associate I’ve dealt with in furniture purchases. I will definitely be back for all my furniture purchases in the future. Super kind very patient!

Derrick was awesome and showed me all around until I found what I wanted

Dustin did a great job! He didnt preasure & gave hood advice. Thank you Dustin

Ana was so amazing!She was very patient and helpfull..i really enjoyed spending my money on so many nice things she showed me...Good job with having her on the salesfloor.

My sales associate was wonderful! Kyle was patient and very accommodating by getting swatches of fabric to coordinate with accent pieces of furniture. For 90 minutes he made sure I had all of the information I needed in addition to giving me the right prices. I will shop with him again.

It was a great experience. Lacey is always very friendly and helpful. She’s the only one we buy furniture from. She’s amazing!!

Chase was excellent to work with . I will be going back . He was patient while my kids chose what they wanted and very professional .

Joshua was a fantastic help for our couch purchase today!

I like the furniture in Ashley store, but I always check walmart, wayfair, Bed Bath & Beyond for the same exact furniture that they have in the Ashley store. Many times Walmart has Ashley brand Furniture of the exact type that the store carries for less. I go into the Ashley Furniture Store the least amount because the salesman pester you and don't let you look at the items by yourself without really brushing them off hard. And I don't like to do that because it makes me feel like I'm being rude. This causes an instant disdain for walking through Ashley in the rest of the stores there. When I left the Ashley store which connects to the mattress store I thought the salesman would leave my side. The salesman told me he's not allowed to let customers walk around by themselves because the manager thinks they're not doing their job. Honestly I go in there to look and I compare it against other things I see and I really don't need the salesman bothering me while I'm trying to think and imagine what this item would look like in my home. I like Ashley Furniture but the Ashley store is the last place I would go to do to the way you have your salesman attached at the hip. My salesman was nice and helpful but I did not need the assistance.

Had a great experience working with Timothy on my furniture purchase. He was very knowledgeable and easily to work with, I would definitely recommend him to anyone looking for a great shopping experience.

We really appreciated the help we got finding a new dining room table! The process was fast and easy and we will definitely shop there again!

I purchased a cabinet early May 2024 to be delivered the Tuesday after Memorial Day. It is now 07.08.2024 and they have been to my house 5 times delivering damaged, dusty, scratched up cabinets. I guess they cannot do any better because I’ve been told they had several pieces arrived at their warehouse that were damaged. Well why try to pass it off to your customer because your integrity is now in question. Horrible!!!

Ally was extremely helpful and patient with us while we shopped and looked at several options. We purchased a sectional and are looking forward to having it delivered. Would definitely recommend coming here and having Ally assist with any purchases!

My mom and I came in looking for bar stools and Lucas was so beyond helpful and kind! He took great care of us and provided excellent customer service. We got our beautiful barstools, plus a few other items. We will definitely be back and look forward to working with him again!!

Tim Miller was great! Highly recommend Ashley!

Chase was patient and knowledgeable, appreciative of his great customer service!

I went in for a reclining couch and Chase was super helpful! Showed us all the options and explained power could be used off of a battery if there was no socket nearby. Ended up purchasing a manual reclining sofa that is very comfy. Eased our concerns of not having the item in time for our moving date by showing us that there were plenty in stock and telling us exactly how to pick it up.

Chase was great! Very knowledgeable and helpful. Found a very comfy couch.

Chase was fantastic! 10/10 recommend!

Everything was perfect, the delivery crews were very polite and efficient. The mattress was wonderful! Really nice to wake up without pain. Our sales advisor, Chase Ballew, did a great job handling our entire purchase.

Ask for Chase when you arrive. He was super helpful and not pushy.

Chase is a mattress expert!! If you’re looking for a new mattress you NEED to ask for Chase at the front door! He’s an all around great person and will truly take care of you! I couldn’t be any happier with my experience at Ashley’s because of him!

We so enjoyed our sales associate Chase. He really went above and beyond. He shepherded us through the entire process and was so patient answering all of our questions.

Highly recommend Ashley for all your furniture needs! Great selection, affordable pricing, and helpful staff. The sales associate assisting us, Blue, was incredibly welcoming, informative, and patient as we made our decisions.

Very clean and friendly employees.

We came to Ashley’s to get a king bed and Chase took great care of us. Taking his time to figure out exactly what was the best fit for us. We left with an amazing bed and pillows for a great price!

Very average experience here with below average customer service. After purchasing multiple pieces of furniture and after their respective delivery, there was no follow up at all. Then, when using a credit to purchase an additional item only 2 weeks later, no benefits of the previous purchase were carried over or accommodations were made. In between it all, I called for account help and after leaving all information needed with a team member, there was no call back or follow up. After this credit use, I will avoid Ashley Furniture, especially this location.

Only reason I gave a star is because I had to. We bought a bed from there not even a year ago and it has already fell apart. I sent in pictures to the insurance just for them to tell me they won’t fix it. My bed is LITERALLY on the floor because of the poor and CHEAP parts they used. I would not recommend at all. We got the Hillcott Queen set and it’s CHEAP CHEAP CHEAP!! Not even real wood smh. Now I’m out of a bed 🤷🏽‍♀️

We had a fantastic experience purchasing a new mattress! Lucas was so helpful and patient with us while we considered our options!

Kenny and Tim are beyond wonderful to work with, and very informative. Didn’t feel pressured at all and it was a smooth purchasing process!

Lacey was terrific. Patient and assisted us with numerous options. Zack and Jonas were also quite helpful, overall nice experience.

Went to get my kids a new sofa today. Worked with Jonas and he was amazing! Helped my daughter decide between two couches and she left very happy! Also got the protection plan with little kids so they will be all set! Great store on Memorial with great employees! Definitely will go back in the future! Thank you Jonas!

Horrible experience. The sales lady would not leave me alone. I just wanted to look, kept telling her that but she wouldn't leave me. I will never go there again.

Elia was really great with helping me and listening to what I was looking for. Very polite and was very pleasant working with her. Others were very polite and offered me help too.

I had a great experience picking out two club chairs. Our salesperson, Timothy was so helpful and didn’t rush us. He even helped us get some extra discounts on the chairs we picked out.

I really like Brandon. We had fun with the sale. High marks for this gentleman.

(Translated by Google) Kyle was crazy. 11/10. (Original) Kyle was rad. 11/10.

Darrick was great to work with!

Fast and friendly service. Our sales agent B Scott listened to my needs and budget and found exactly what I was looking for in a sectional. It was a fast transaction which I needed and appreciated. In two days my sectional will be in my home. Perfect purchase experience.

We came here to see living room furniture. Salesperson following us all the time. It was uncomfortable. We leave because of that.

My experience at Ashley's was great! We walked in and were greeted right away by Avery! Avery helped us out the whole time, and was beyond patient, kind, and very helpful. He helped us narrow down the kind of couch that we would want, and was extremely knowledgeable! Would definitely recommend this location, and especially Avery!!

Great service. Very accommodating.

Great experience. Kyle made things as easy as possible. Definitely coming back for a new mattress as soon as possible.

Kyle was amazing and awesome to work with!! Got everything I needed in one place. Kind and patient staff. I felt at home.

Came in and found the perfect sectional. Talynn was so sweet and helpful.

Maci and Zack were great! They helped me find just what I was looking for. I will be shopping here again- I already have something on my wish list !

A great employee named Lacey helped me find the best table today. I came in with specific measurements and likes and she had the nerve to save the best one of all for last lol. Lacey, I really appreciate you finding my needs and hooking me up with some discounts 🫡. Yall go see Lacey for ALL furniture, not just dining table.

We went in looking for a living room set, Brittney greeted us at the door and showed us a few options that would work with what we asked for. She then turned over to Tim who showed us a set that was almost exactly what we needed. Almost because the complete set was just slightly too big for all 4 pieces to fit in the space we have. I'm super excited about the new set to be delivered.

We purchased 2 couches and a rug less than a year ago. The salesperson suggested we pick up the extended warranty and we agreed it would be a good idea - especially for the rug since we have a few dogs. Well, it proved to be a good idea 9 months after our purchase when our sick dog soiled the rug. We called for service on the warranty only to discover that the rug was "not covered". We called the store assuming it was a mix up, but the assistant manager told us they did not cover the rug. This is the sole reason we purchased the warranty. He said he would do some investigating and get back to us. That was close to 2 months ago. Watch out for this sales tactic when purchasing.

Kelly and Ally helped us find beautiful furniture at amazing prices for our new home. Thank you to the whole team for all of your help!

Ethan was VERY patient as I moved around & around the store. He was very helpful & knowledgeable of each piece of furniture I looked at next. He knew how to figure the discounts & any delivery charges and of course, my deposit. I was happy with the afternoon of shopping.! I will ask his help next time too.

Zac and Talynn were great with helping find the perfect mattress for my wife and I!

Kyle was a great help. Listened to what I needed, helped me shop w/o being pushy and helped me and my husband get out of there in no time. We are definitely happy with our purchase. Thank you Kyle, we appreciate you. We’ll be back.

Don't ever buy furniture from this store. If you do, do not buy their protection warranty. I filed a claim on my chaise sofa in October 2023 and here we are in April of 2024 and my claim has still not been fixed. No technician have been scheduled and no parts have been ordered. All this company does is make you empty promises and steals your money.

Nice furniture with good prices! 😍 #homedecor #furniture #interiordesign

Brandon Scott is the best! So helpful and doesn’t add any pressure to the process when looking! He was a joy to be around! My family and I will for sure ask for him from here on out!

Nice furniture at reasonable prices. Wonderful staff.

I originally gave this store a good rating bc of the salesperson and I thought I had a good deal on an Americana mattress from this store, but turns out I received a knock off!! The info on the tag is the same but it's clearly not what I had chosen in the store!! It doesn't even feel the same! I advise u to check the items u receive closely. I'm very disappointed!! 😞

ubanc by to buy furniture and was yyyygreeted at the door by Ducaas canwas stfriendly, professional, and knowledgable. He showed às well as explained to me the different materials that go on furniture. Next, he found me the right 2 pieces to go in my home. I was very happy to hear the sale was on and tomorrow my furniture arrives. Thank you, Duncan!

We were just shopping for chest and night stands. Taelyn was very helpful and not pushy. We found what we wanted and were very pleased.

Ally helped me with my purchase. She was very patient and attentive, of which I greatly appreciated. I really enjoyed my experience. I hope to work with her again. Everyone there was pleasant.

We went to look at beds and was helped by Brandon Scott, he was very helpful and a good respectful salesman he gave us options and gave us room to talk about it and discuss things he wasn’t pushy and was very understanding. He helped us figure out what we wanted and we ended up buying a purple mattress.

We have purchased several items of furniture from the Ashley home store. We’ve always been pleased. However, that drastically changed in Dec 2023. We special ordered a brown sectional. This purchase has been the most frustrating and complicated purchase we’ve ever had anywhere 1. There was no communication from the store throughout the entire process. We had to always call them and received a rude individual in customer service 2. The deliveries were not made during the scheduled delivery times. My husband stayed home from work to receive the delivery. We were never contacted to say they would be late. when we called were rudely told they couldn’t tell us when it would arrive. It arrived over 2 hours after the scheduled time 3. The furniture was significantly damaged when it arrived. We were told the store would contact us that evening or the next day to order a new piece. No one ever called. We called them and were told they would pick up the damaged piece and repair it locally. 4. We requested a new piece vs a damaged repaired piece. The manager refused. 5. 2 1/2 months after we purchased the sectional the damaged piece was picked up for repair. 6. Customer service wanted us to sign a contract charging us for the pick up of the damaged piece and the delivery. We refused. My husband rewrote the contract which they agreed to 7. The brown sectional we ordered arrived in gray. They couldn’t locate the color we thought we’d ordered. We agreed to keep the gray as this was the only color they could now get in this sectional. Positives: our sales person, Wes, tried to intervene on our behalf. The people delivering and picking up the furniture were very helpful and apologized for lateness. They said we should have been called I will never shop at Ashley again. The lack of communication, the rudeness of Loren in customer service, the refusal to order a new piece they damaged instead of ordering a new piece from the manufacturer was beyond frustrating.

Professional and informative

EM was the star of this visit. First coming here looking for a specific type of bed frame. EM found us exactly what we wanted. She was amazing to work with, very polite and helpful! Would definitely recommend this store and her specifically.

Brandon Scott was awesome! He helped us fine just what we needed!

I would not recommend this location at all, and my experience somewhat mirrors Mr. Mitchell’s in his review. I went into the store to purchase a round dining table and set of chairs. I had looked online and knew the set I wanted. It was on display in the store and in stock at their warehouse off Reno and available for me to pick up or have delivered. The table was separate, and the chairs were sold in two packs…not a special bundle sale, but literally packaged as a pair at the manufacturer with combined assembly hardware, etc. This is relevant later. Upon checkout, I was quoted a price nearly $500 higher than it should have been. When I questioned it, I was told that the tagged price for the chairs was PER CHAIR, despite that price being exactly what the website showed AND the tag clearly stating “2/CN” (two per carton). Salesman was new, so he called over a ‘manager’ who then walked away to call another manager named Katelyn because they refused to honor the clearly tagged price OR the nearly identical price on their own website. ‘Manager’ came back and said that Katelyn would only honor the tagged price and nearly identical website price if I purchased the Protection Plan AND their membership. Keep in mind none of the pricing I mentioned above was the member price…it was all the higher non-member price. When I told them I would just buy it online instead, the ‘manager’ argued with me that I would be required to buy the membership online, which is categorically incorrect. I left, ordered online, and had it delivered. Clearly there are some very serious integrity issues at this location.

Highly recommend Brandon! He made buying an all new living room set so painless. Not only did he listen and try to find what was best to suited us, but he was never pushy or just trying to make a sale. He was genuine and we will definitely be back as we continue to remodel our home.

Great assistance, great product and great price!

I went to Ashley looking for a queen sleeper sofa. The salesperson Kyle was very friendly and helpful and provided me with information on each of the sleeper sofas he showed me. He was also great in getting me a good deal on the sleeper sofa I purchased. Kyle and his friendly demeanor and his humor are definitely an asset to Ashley.

Dorris and Sam were both really helpful and patient with us! Thank y’all for all the help!

We went to shop with a family member and we were helped by Ashton. He was so kind and professional we decided to buy some furniture as well. Highly recommend.

Well, enough cannot be said about the exceptional service I experienced with Team Lead Brandon. His professionalism and courteous service was welcoming and very pleasant. Brandon’s product knowledge was a great asset in helping me make an informed decision. Moreover, Brandon discovered that a much needed product was not included, which would have ruined my purchase, and guided me to an economical purchase that didn’t hurt my pockets. If you want to shop with a pleasant, no pressure experience, come see Team Lead Brandon at Ashley’s Furniture.

Ally was very helpful and matched the online price we were looking for. They had the sofa we wanted in stock and our whole transaction took less than 30 minutes. Ashley has good quality furniture at great prices!

Their Sales personal an their Customer Care Representatives are always professional, friendly and helpful.

Absolute nightmare! We live two hours out from OKC. I do not have a lot of free time with my work schedule and being a single father with sole custody of my two daughters. I like to keep things simple. I attempted first to make an online purchase for what we needed, but YOU ONLY GET 0% IN-STORE for 60 mos. I called Friday to confirm with the Ashley location at 3400 memorial road. They told me yes, I asked if I could give them all I picked out and make my purchase over the phone? NO, they told me I had to come in person. Okay, I have an Ashley card with an $8,500 limit. We just got a new home as we moved from Jenks for a promotion with work. My mom moved with us to help me with the girls as I have a demanding full time career. If I can’t make it to drop off or pickup we have mom to help. I appreciate her sacrifice and for loving us so much, that she just moved across the state to help us. I wanted to get her a new bedroom set. My oldest in now a pre-teen and she needed a new bedroom set. Our new home has an odd shaped family room. Although my current furniture is nice. It just doesn’t look or feel right in the space. So, I we needed a new sectional for the space. Now, my girls have been through a lot. I don’t have enough space her for that story on here. We are selling the only home they have lived in back in Jenks. I want the new home to be awesome for them. Living spaces are a big part of a home being awesome, along with love in the home. I’m saying this because getting this furniture was a really big deal for me. Because, the girls are my world. My plan was to use the 0% for 60 then payoff when our Jenks house sells. Now, the Jenks house was completely furnished by purchase made from Mathis Brothers and Ashley in Tulsa. The OKC locations are owned by the same owners. In Tulsa we never experienced the games and lies as we did in OKC! I work six days a week and just didn’t have the time to not purchase on this trip to OKC. I must say after my purchase experience in OKC, I will submit a claim to the Federal Trade Commission, the Oklahoma Attorney General, and anybody else I can think of who might stop what I experienced. At the OKC store you have Ashley and Mathis connected. We picked out a bedroom set for my oldest daughter. All of a sudden, the price posted for the bed was “just the headboard”, the footboard and side rails were extra. And the slaps underneath were extra too! The played my daughters emotions against me. Note, I’m all for people making money. I just do not appreciate the BS and lying. What was most important was my daughter’s smile before they came back with the manager and pricing and lying. The bedroom set was on the Mathis side. I was pissed but, that smile and the relief off just having this done took a high weight of being a failure off me back, as time is the one thing I do not have enough of. Because it’s a long trip to OKC and back. Okay, I got off work late and we need to get this stuff! After the drive in, it was 6:30 when we got there and they close at eight. I told my family we are going to the Ashley side. I thought surely the first portion of our experience was just the Mathis manager. (I want to say now that each salesperson was awesome, they did not control anything and brought is the seasoned trained assassin managers to do all the dirty work) We found my moms bedroom set, we got mattress’s for both bedroom sets, and then we found the sectional. Boom! We are all pumped and excited! Then the manger who is as in and out comes back. I was just deflated and confused because the online price can not be got at the actual location, the manger says. He can beat, match, or get close to online price if you buy the protection! No 0% is not available, unless I wanted to pay the not published higher pricing strategy. The whole experience turned into a nightmare. I had two girls excited and my excitement turned into just timber the girls are so excited. As a parent I did not want all away because of how hyped up this trip to purchase was for our family. I’m out of room. Stay away!!

Maybe they have good furniture but I couldn't really tell you because you can't take three steps without being hounded by a salesperson. They have more salespeople than chairs. We were approached by 10 different salespeople – all oozing desperation. We would have purchased a chair if we could have a little space to talk about it and browse around without being constantly pestered.

Overall a good experience. The employees there were really friendly (almost too friendly). They offered myself and my wife a bottle of water as we arrived. ONE thing though, the prices in store are have definitely been increased compared to online. Before you purchase your furniture make sure you bring this up so they can cut the price a bit.

Loved it

Very friendly. Very understanding to what we were wanting. Financial part was nice and easy

We came in at the end of the night and Ethan was quick to help us find everything we needed. Everyone was welcoming and helpful.

Lacey was great to work with today. Very helpful!!! Thanks for her help in getting two recliners today.

Huge shout out to Tim Miller!! What a wonderful experience we had today. We could not have asked for someone so knowledgeable and friendly. Thank you for helping us make this big investment for our home relaxing and easy. Also, thank you to the Manager Kenny, you have a great team, that takes a great Leader. Thank you for helping us today! You guys Rock!

Beautiful store, great sales people! No high pressure. Lacey is my sales lady and a joy to work with. Her manager was also very helpful and pleasant.

If I could give a negative star I would. We have a heart patient coming home and needed to get a bed for him fast. They told us they dont deliver. We get to reno location to pick up order and they said that they always deliver. Then we get home and there were mismatched parts and missing hardware and they said they won't give us the missing hardware. Will absolutely never do business with this company again. We spent thousands of dollars and they've been zero help.

Had a great experience with Brandon Scott. He made shopping for a mattress easy. Really knew his stuff. Ask for Brandon next time your in!

I worked with Kyle, everything went fast and smooth. I got a great deal on a beautiful bedroom set. I will do the rest of my home furnishing with Kyle and Ashley Furniture in the future. Thank you for making things simple.

Knowledgeable sales people, but they are seriously over priced ! Shop before you buy.

Brandon at the Ashely Furniture store is amazing! Gave me a crazy deal on 4 pieces of furniture. If you need a sales person, see him! Great personality, friendly, and super kind! We will specifically go back to see him, for more deals!

Ike was extremely patient and very helpful and had great knowledge of products. He was very friendly and we will definitely come back to this store and have him help us again.

My husband and i came in looking for a bedroom set & were greeted by Stone upon walking in. He was funny & had our attention right away. He showed us a few options similar to what i had liked online to make sure we weren’t going home before seeing the in store options 1st. I was convinced on the set I saw online so he placed a special order for us without any fuss. The process was fast & smooth. Great customer service from Stone👌.

Don’t purchase mattresses from Ashley Homes. They suck.

Mattresses at Ashley homes suck do your self a favor and buy from anywhere else not these people

Great customer service!! Enjoyed working with Zoe.

Lacie did a great job helping us to find the perfect furniture for our new home.

Went back and asked for Brandon Scott because I had looked before and he assisted me. Excellent customer service and I feel I got best price today.

Looking for rugs and the store had them.

Please go and request "Mina." I visited the store before Christmas and she was amazing and worked really hard to try to find me a chair for my dad. The store was closing for the night, and she did not rush me because of that! Beautiful selections and great financing! Thanks Mina!

A very nice store with helpful people. Stone Cruse was salesman that helped me find what I was looking for He is very knowledgable and was great to work with.

Brandon Scott helped us find our perfect couch and it was quick and easy! He is professional and knowledgeable, just a pleasure!!

Allyson is a terrific sales person!!! Ask for her and she will make sure you get what you came in looking for and then some! She’s great!

Very nice staff, the store was very clean and organized, they were able to help me on what i wanted to get would love to come here more again!

Dorris our salesman was perfect and very knowledgeable . We really had a great experience because of him!

Brandon is amazing! He definitely knows his business very well. Tell him what you want and he'll deliver. I 1000% recommend you go and see him if you are ever wanting to buy furniture.

Great place and customer service is great.

I could not have had a better experience. Zoe was the Ashley representative that helped us through our visit. Professional, courteous, respectful, knowledgeable. Great extension of Ashley.

No pressure. Just checked on you, here & there. Prices were very reasonable.

**Update: was told to email customer service and that the manager would call me to discuss this unpleasant experience. I never received a call. I even emailed back customer service to inform them I haven’t received a call from said “manager”. 5 years ago I purchased a lot of furniture from this location. I even wrote a raving review but was forced to delete it to mention what I experienced today. My husband and I came back to browse for our new home and were harassed by an employee when we clearly and kindly stated we were not going to purchase anything in the store. After multiple attempts of telling the employee we did not want his help or advise, he said “it’s my job to be assigned to you while you’re in the store” we then stated we were leaving and he made several smart remarks to us as we left. I am very disappointed to go from a great experience 5 years ago to this dumpster fire of a nightmare. I don’t appreciate being harassed or stalked through the store. Needless to say, we will be shopping elsewhere for our future furniture needs. I hope management sees this and takes care of this before they lose more customers.

My wife and I were harassed by an employee the entire time we were there even after I told him we did not need his help. The employee then explained we are stuck with him and was very rude when I said we were leaving. I will never go back there!!

Blue did an excellent job of helping us find the chairs we wanted. He was very considerate and patient with us. We are very pleased with our experience with him and Ashley.

Ike my salesperson was so kind and not pushy. He really helped me make the best decision.

I found what I needed for my office!

Exceptional service doesn't even begin to describe our experience with Blue. His dedication to the job, professionalism, and unwavering kindness elevated our experience beyond expectations. Not only was he incredibly knowledgeable, but his willingness to go above and beyond was remarkable. Blue didn't just fulfill his duties; he invested extra time ensuring we were taken care of and also fully satisfied. His expertise was matched by his genuine care and friendliness, making every interaction a delight. Moreover, his professionalism shone through every task, setting a standard that is truly commendable. Additionally, credit must be given to his manager Zach, for fostering such a remarkable work ethic and maintaining a team that excels in customer service. Their leadership undoubtedly reflects exemplary performance. Zach and his team will make sure you get best deals possible and help your dream home come to life. My wife and I experiences were nothing short of exceptional, and we're immensely grateful for such outstanding service from everyone at Ashley.

Ally was great to deal with when purchasing our furniture. She was not pushy or in our face. She was honest and was knowledgeable about what we wanted. That is why we came back to make the purchase.

It was a great experience for us. Our sales person, Blue, was very friendly and took his time to understand exactly what we wanted. He explained the entire process step by step so there was nothing left for questions. He mentioned that he was new to the job and he was still very knowledgeable and helpful. Highly recommend him and Ashley.

went into store in search of a specific style reclining couch. we were pleasantly met by Brandon Scott. he explained store rewards program that was used to discount the floor models, from their retail prices. he offered the option of financing & discussed terms. we initially found a moderately priced unit, that would have been reasonably priced at the discounted rate offered with the reward membership program. we toured the store a little and found another model of a fairly significant step up in retail price. Brandon worked up an offer that included additional warranty, membership & delivery included in initial retail price of the couch, essentially making the couch itself about 30 % off… nearly comparable to the first couch seen. nutshell, Brandon is awesome. He actually listened to our needs & made it all happen. five outta five stars. thank you, Brandon…

Store was well stocked with many selections! We found two chars that were just what we wanted! Our salesman Josh was great in showing us many options, and was patient while we made our decisions! Highly recommend shopping for furniture at this location!

Pretty bad experience. Went looking for a specific piece of furniture and the saleswoman kept showing us different things and trying to pin my wife against me when i would say thats not what we want. She would use sales tactics on my wife like “lets go look at stuff we like” “these are nice pieces but he needs extra convincing” “does he like anything?” All of this after telling her exactly what we’re looking for and not being shown what we asked. I shouldn’t have to be convinced to like something. Edit: response to owner; not everyone shares the same sense of humor? Trying to “convince” your customers to buy something they don’t want isn’t humor, its just Bad business, definitely will not return.

Got a credit card just for this purchase and it couldn’t be used at a store. Trying to use it online and it won’t work

Darrick is the absolute best salesman! Will be going back just because of him!

Ike was knowledgeable, helpful, and quick.

Mike was awesome! He helped me with a bed, mattress, no springs, dresser, bar stools and some cozy “chewbaka” chairs. It was quick and painless. Saved me time and money.

Amazing service! Omar was so nice and helpful. He made the experience great!

Stone was very patient and helpful to us and our 3 grandsons in finding the right couch for all of us. That was not an easy task! He stayed after the end of his shift for us to come back and complete the deal. His knowledge of products, listening skills and salesmanship were the best!

Salespeople were very knowledgeable and personable. The only issue I had was the total amount of time it took to complete the transaction. After selecting the chair we spent another 45 minutes completing the sale and I was paying cash!!! Why? I was shopping with my 90 y/o mother and this was just an excessive amount of time spent waiting. And we were the only ones checking out at that time.

The sales person Darrick Sanders 4004 was great. I gave him a few details and he knew exactly what I was looking for, man knows his stuff! Also he was very polite and thorough

Great customer service Zoe helped us and answered all our questions so we highly recommend Zoe for all your furniture needs.

I wasted a Sunday walking through and picking furniture (sectional, dining room set, dresser, and patio pieces). I needed the mirror of the display model sectional, wasn't in stock. So we sat for 45 minutes building a sectional out of in stock pieces, great experience. Get done and ready to make a deal, the only missing piece is a piece of the display, which they refuse to sell me. They said it's ok we got the mirror image coming in from Tulsa in 2 weeks. Fine I guess I'll wait two weeks for my sectional even though it was actually the most important thing. But then the price is $1,500 higher and it didn't include my patio stuff. Oh yeah see the patio furniture is "as-is" has to go on a separate ticket. Whatever again. By the way will you be able to take those patio pieces with you? Even though you're paying $400 for delivery and a truck is already coming to your house we can't put that in the same truck. What?! I told them that's unacceptable, I won't even argue about the $1,500 price difference or the two weeks I have to wait for the couch I didn't custom make, but I need you to put all of the furniture I bought in the truck and bring it. Nope can't do it. Can't sell you the display model so you can have a couch today, can't deliver your furniture, and it's all going to cost 2,000 more than we said for the inconvenience. Bye. Edit: salesperson Ethan was awesome to work with. Whoever kept telling him "no" to very reasonable requests is the issue. Edit 2: it's been 3 days, no one called

It was great.

Staff seemed clueless and their common answer was "go online"

Wonderful experience! Josh, Jen and staff were very accommodating!! We will definitely be back!

Ethan was wonderful to work with. He was very helpful with no pressure and worked to get us the best deal.

Great employees willing to help you, especially one named Jennifer Pellow. Our mattress was delivered and it was the wrong size due to our fault. Problem was we had already taken our bed apart which left that mattress sucken in so bad we were not going to be able to sleep on the mattress. We went into the store and Jennifer Pellow helped us order the correct size. Only problem, delivery to where we live wasn't for another 3 days. She immediately got on the phone reaching out to all delivery trucks to see if the mattress could be brought to us that day! We left the store and before we got home Jennifer called saying we would get our mattress that day! Jennifer took a real interest in us and our problem and was determined to fix the problem. She went out of her way to help us which shows she is an outstanding employee and definitely made us a customer for life.

Great

Ashley is great! My family and I were walking around and couldn't find the right living set for me but Joshua led us to the right spot in the store that had the furniture I loved. Super excited for it to be delivered. Thanks Joshua and Ashley Furniture!

We just bought our bedroom furniture (bed, mattress, adjustable base, and dresser) and enjoyed our time spent with our sales woman, Ally! Such a great experience!

Michael was easy to work with and very helpful.

The store was beautiful and new. Everyone who helped me was very kind and not pushy. What a great experience. They have a wide range of selection and price points.

Had a great shopping experience during Labor Day sales. My fiancé and I were greeted by Dorris, who was very knowledgeable about the product they were selling. They were easy to talk to and got us a great deal on a sofa. The process was painless, and I look forward to using my rewards for future purchases! Highly recommend meeting with Dorris as your salesperson.

It was good

Shout out to Allen!

Today was visit two of two so that we could finalize our purchase of our beautiful sectional that was sold to us by Allen Tyler who was very respectful, kind, patient and went above and beyond. With the help of both Derick H and Darick S the over all experience was fantastic……and then there was a gentleman by the name of GL who works on the mattress side of the store. As I was viewing some pillows that I had mentioned to Allen I wanted to purchase which were the Purple Harmony that were on clearance “as is” shelf in the mattress section, I had pulled them off and asked GL if I could purchase them with my sectional and he told me “no they have to be purchased on this side since the inventory is separate.” I said okay, let me tell my salesman and if it was ok to hold them for me and so he did. Then after my long negotiations with Allen and both Derek’s it turned out that two of the pillows were sold under my feet and he also put his name on the ticket to get a commission off of it which in my books a HUGE mistake and very shady, Derrick H told me he would take care of me in which he did but that did not make me happy at all. Needlessly to say, GL made my experience unsatisfactory and I hope he has the integrity to account for his HUGE mistake and apologize for what he did I also would like for the GM to reach out to me so that he knows whats going on in his store when it comes to customer satisfaction. If it was not for Allen, and both Derrick’s I would have walked out an unhappy customer. Thank you again Allen Tylor, Derrick H and Darrick S for your hard work and efforts.

Great experience! Lacie was very helpful and patient as we made a decision on our purchase! Prices are very reasonable! Will shop with Ashley Home store again!!

Beautiful new store. Helpful sales staff, no pressure shopping. Great selection of furniture and accessories.

Our sales woman was awesome! Answered all of our questions and even rearranged the store a bit so we could see our selections together! Will be back for sure!

Brandon was an amazing sales person he went out of his way to get us what we wanted

Had a wonderful experience with Brandon and Tim. Both went out of their way for us and went into details about the products! Even the sales manager was amazing.

Friendly team member

When you go to Ashley, ask for Darrick Sanders. He’s knowledgeable, willing to help, and has a great attitude. He’s also a great listener and can help you pick what you’re looking for really quick. He helped my pick out a chair to finish my room and it looks great. Would highly recommend going and, if you do, ask for Darrick!

Taylor, Tyler, Sam, Brent and Austin to name a few worked very hard to take care of me today! I bought a sectional, LaZBoy rocker recliner and a Bedgear pillow! They're wonderful and when I told them what I was looking for, they found it for me! I’m very pleased!

I don’t know where to start with Ashley’s. If you want to buy a gift for someone and want it delivered to another place that’s not the same as your billing address they won’t let you. Horrible experience from them online and at store. If you don’t have to buy from there- don’t.

Lacey was so helpful was just looking ended up buy the perfect bed. Thanks Lacey

Can't even look around without an employee wanting to silently follow you everywhere,is this the normal for furniture stores? Very odd and off putting.

Walked right in and loved so many of the bed sets. Reasonably priced and great quality. Lacey was very helpful. Highly recommend!!

My shopping experience was pleasant and quick. I got what I needed without any hassle. Delivery was on-time. All good.

Lacey and derrick were amazing, really went above and beyond for me! I will be back with any future needs. Thank you!

Lacey was very helpful and check out was quick

Kyle was very helpful. He found the order I tried to place online. He found my product and it was at their store. I purchased it and ut will be delivered next week . Thank you so much. Dianne Z

We were looking for living room furniture everywhere but finally we found what we looking for in Ashley's store and we got a really help from Braneon Scott he was above and beyond to help us Thank you so much

Brandon Scott was our sale person. The best experience my wife and I ever had buying furniture!! Brandon made the experience fun and a pleasant one. He is the guy we will always do business with when shopping at Ashley furniture in OKC!!

The saleswomans detailed knowledge of the products I purchased made it fast and easy!

Brandon Scott was an absolute blessing !!!! Worked all day got in and out with a whole furniture set cleaning supplies and a rug under an hour! He was truly the best definitely coming back to see him for our next purchase.

The people at Ashley furniture were incredibly helpful, welcoming me when I arrived, guiding me right to what I was looking for, and making the purchasing process smooth and easy. The store has a wide offering of beautiful furniture pieces.

Dorris Blue is a great salesperson. I will come back to buy stuff only because of him. He should get a raise and a promotion.

Small side note to the below review: I had an issue with my order (my fault not Ashley's) and turns out Connor is moving stores. BUT Brandon Scott stepped up to the plate and not only solved my ridiculous issue, but was also very respectful and personable throughout the entire process. Thank you so much, Brandon! Everyone go see Connor! Listened to what I wanted and showed me the perfect living room set and then sold me on a mattress as well. Connor made the process very easy and painless. Thank you, Connor!

Great salesman!

Stone was fantastic. Patient, informative, and helpful

Great service, salesperson was outstanding, courteous and helpful

Came in and met with the very friendly and helpful Dorris, our salesperson. We bought a ton of furniture from him and the sales manager. My wife and I had a wonderful experience there and felt very good about our purchases. A+

Very good customer service! The workers are very nice.

Brandon was great! Very informative and extremely helpful. We will definitely be going back.

Very good service, super helpful and accommodating

Great experience!! Lacey was fantastic!!

Great selection. We founds just what we were looking for and Sunil made this a very pleasant experience.

My experience was very pleasant.

Everything went great. They worked with us to find the best deals. Couldn’t have gone better

Went in knowing the exact ottoman I wanted. Was told it could only be bought on line. Went out to my car to order it. Kept saying error and wouldn't go through. Went back in store to ask for help. Was told to wait for manager Didn't get her name but she was very unhelpful! Said she couldn't help me. I ask her who could and she said she didn't know. Ashton a salesman walked by and said he could help me. He was very good. Got it ordered on a special order while the manager would even try at all.

Everyone was friendly and accommodating, no pressure!

Sam was great. Good listener and helped us find what we wanted.

***EDIT*** I Contacted Ashley/Mathis Brothers per their recommendation below and wouldn’t you know it. ZERO response. These people are your best friend until the check clears then they can careless about you. Take you money elsewhere and save yourself the headache. DO NOT BUY THE PROTECTION PLAN!!!!! Purchased a sectional couch. It arrived damaged, internally the frame was broken but I didn’t know about it since I was out of town when it was delivered. Thought I would be able to make a claim, nope. Their protection plan doesn’t cover pretty much anything so I went to cancel it, it has been 3 months and they still haven’t cancelled it. Every time I call I get the run around. Don’t let them trick you into buying the protection plan. It’s a scam and even the stuff they do cover is subject to their discretion so they can make up anything to not have to fix it. Worse place to buy furniture.

Walked in to make large cash purchase and everyone in there was in such a terrible mood and the place lacked any kind of customer service, that I just walked out. Sheesh!

Unacceptable, I was told my couches would be brand new. Unfortunately, they weren’t then Terry stated that they open the furniture prior to delivery to inspect for damages, and that was not the case for one arrived brand new in the box, and one wrapped in a mediocre plastic wrapping, the delivery guys were friendly unfortunately the staff that works there or not! Be careful shopping at this location not military friendly.

Great people in the store. The person that helped me name was Stone and he was awesome and knew the store like the back of his hand. I showed him what I wanted online and if they were out he had a solution. He even help me stay within my budget and I couldn't be more grateful.

Dorris was so helpful and patient!

My wife and I had a wonderful shopping experience. Our salesman Connor was patient and very knowledgeable.

Conor was our salesperson, very knowledgeable about all products he showed us, we did not feel pressured.

Loved my experience at this location! We were greeted immediately upon arrival by Brandon Scott. Brandon was incredibly helpful as we navigated the store, contemplated options, and confidently purchased a sofa. He provided some of the best service I’ve received! Will definitely be sharing his name with friends and family in the area, and contacting him when looking for my next purchase!

This is the second wonderful experience with Ashley this n 3400 memorial. The selection is SO MUCH BETTER and displayed so much better than any other store we visited in a two day shopping spree. We got something even better than what we even dreamed!!

Shay was super helpful and kind! We can’t wait to get our new furniture!

We were greeted and we asked to be allowed to browse by ourselves and we did and no one bothered us. When we did have questions we snagged the first employee we came across and were greeted and helped. When it came time for a quote we were handed off to a sales person who was familiar with discounts and financing. Overall the shopping experience was pleasantly fantastic because there was zero pressure to buy anything and no one trying to tell us what we wanted.

My home furnishing specialist name is Dylan Adams. He was amazing he the time to get everything to help me get everything I wanted me at the best possible price! I truly appreciate him. He gets a gold star in customer service ! Thanks Dylan

Lucas was a great person to work with; very patient and easy to get along with.

I’ve enjoyed shopping with the associates of this store. My salesman, Brandon Scott, was very knowledgeable. I can’t wait to get my next piece.

Salesman Kyle was very helpful and good!

They were awesome! Alan was very helpful and showed us items that really fit what we were looking for with no pressure to choose one way or another. He was also helpful in making sure I got the best deal possible.

If you shop here, ask for Dylan Adams! He was so helpful, knowledgeable, and kind! He quickly grasped what our style was and led us exactly to what he knew we would like. He even looked at pictures of our home and gave advice on how to accent our existing furniture. He was not pushy at all and did not make us feel pressured to buy anything. We went in for one item, but ended up leaving with 3! (And he didn’t ask us to leave a review!)

Sam the sales lady was very helpful and easy to talk to. Plus they had free hot dogs

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Derek King was awesome

Love the furniture and customer service. Derek King is the goat ! Thank you

Bought a chair and couldn't have been any better experience. Great store!

Lacy was amazing very helpful and nice. Not too mention the whole crew trying to help get the furniture in my car when my husband forgot the straps.

Great customer service and good quality furniture

Great customer service.

Great service by Justus, he was friendly and immediately acknowledged my husband and I as we entered the store. The sales manager was very friendly as well and professional.

the worst experience of our lives. We feel discrimination because of our origin in a very strong way. if you are not a resident or citizen you should not visit this place. We made the credit application with our ITIN number and after being approved by sincrony bank, the cashier refused to complete our transaction because she did not have a USA ID. they made us go for our passport, to still deny us the sale. They ran our credit and affected it for a transaction that would not take place. Hispanics do not go to this place

My sales person Dylan Adams was super nice, super chill and very accommodating! I like my space to make decisions for my clients and he gave me room to breathe! Much appreciated!

Exceptional support and service

Such a nice place. Darrick was so nice and helpful but also did not pressure us while we shopped

Dylan went above and beyond ,,, thanks

Excellent sales staff and great experience!

My wife bought a dresser for our new grandbaby. Got it back home and was filling the drawers and the drawers are already broken. You have to take pictures and send it in and they’ll get back to you in a few days. I will never use Ashley furniture for anything ever again. You would think $500 for a dresse and it would last longer than the drive home.

I 100% will not buy here... They just bug you the entire time you are looking around the store.

Salesperson was very helpful. Had a delightful personality. Made my shopping experience enjoyable

Dylan was extremely helpful and knowledgeable. I would highly recommend anyone who is looking for furniture to go see him! The best part was that there was zero pressure from him and was available for questions but not pushy in any way. Great experience!

Great selection. No high pressure sales. Great salesperson (Allen Tyler)

As soon as we walked in, we got hounded by a salesman who wouldn’t leave us alone and kept following us through the store. We were initially motivated to purchase a couple items, and we were hoping to browse their inventory in peace, but every time we looked behind us or to the side, the creepy salesman was right there, lurking within 20-30 feet of us and occasionally hiding behind a bookshelf or a dresser, and staring at us. Remember the story of the big bad wolf creeping around the woods and stalking Little Red Riding Hood, well, let’s just say that now we know how uneasy she must have felt. On a serious note though, it was extremely awkward and uncomfortable. We ended up leaving prematurely because we didn’t have the freedom to actually spend time looking at the furnitures without this unwanted shadow. Please, do your customers a favor and stop following them around, especially if they’ve made it clear they want to look around in peace.

Our sales lady, Lauren was super helpful and not pushy at all.

Dories was very competent and knew his product. He was never pushy or never tried to sell us something we didn’t want.

Helpful staff who remember your name. Helpful knowledge that will allow for many return trips easier in the future.

Salesman was very helpful and knowledgeable. I purchased the living room furniture.

Sales person Presley was so knowledgeable about the products it made shopping super easy. Ashley always has exactly what I want at a decent price

My experience was very pleasant. Brandon won my business and was a nice associate to work with.

Lauren was very courteous and helpful to find the item I needed and take care of me. I really appreciated her help. She is a very good asset to your company. Thanks Benny Chaney

Quick and easy experience! Peter helped us find exactly what we were looking for. Plus, it was a great deal!

Darrick is a great salesman.perfect experience!

Salesman, Dylan, was knowledgeable and friendly.

Derrick was great! Listened to our needs and helped to give us the best experience.

Brandon Scott is a great salesman!

Pulled my credit, even though I paid cash......

Tim is the most honest and helpful sales associate I've come across in a while. This store is lucky to have Tim as a salesperson! He was very patient with me and paid attention to what I was asking for. He took the time to look around to help me out to find what I wanted. Also, his manager Kenny was very helpful as well. I thank them both very much!!! Their time and work ethic means a lot to me, and the next time I check out more merchandise, I will be sure to get a hold of Tim. If you need help with anything, ask Tim Miller or his manager Kenny!🙏🙏🙌🙌🙌🙌

Our sales associate Tim Miller is knowledgeable, personable and very helpful. Tim has knowledge of the products, materials, up keep and warranties. Additionally, Tim has made recommendations and suggestions based on our conversations. There is no pressure to buy, and Tim has worked with us through decisions. Very comfortable and enjoyable. Plan on going back when it’s time for a new living room set

Thanks for everything.

Anthony Thomas horrible as a regional manager! Super poor management! I would never buy any furniture from Mathis brothers. They are prejudice and racist. he’s always at the LGBT hang out! And nothing wrong with it. Jut keep it real A.T they told him wouldn’t give me a refund on the furniture I bought!

The people in customer service were very friendly and helpful to us with our questions about product defects and what we can do to remedy the situation! Ashley should be proud to have this staff! Thank you!

Purchased a new Tempur-Pedic mattress. Lauren was absolutely fabulous to deal with, very knowledgeable and worked wonderfully with us throughout the entire process.

Great experience. Our salesperson, Presley, was extremely patient and helpful!

Darrick was super! I enjoyed working with him. I would recommend him to anyone.

Got a good deal on a great recliner chair.

We found the exact comfy chair in the perfect color at Ashley And Mike was great - very patient and very knowledgeable!

Bought a couch and loveseat from Ashley, it lasted about a year. The couch completely broke in the middle to the point the entire middle section was on the ground. Picture a v shaped couch. Fixed that, now the legs are breaking off. As a company they are great, but the product is cheaply made. My big lots special held up better. Lol.

Very nice and helpful. Answered all my questions and helped me find what I wanted

Stone greeted us at the entry, gave a short introduction and pointed us in the right direction and then checked on us, measured stuff and walked us through how we could fit the sectional in our room! Great experience! Go see Stone.

I went to Ashley to buy a sectional couch. Brendan was so patience with me because I was so undecided on what furniture to buy. It took 1 hour 1/2 and finally narrowed down to Rawcliffe 3 piece sectional that I love. I wanted to say thank you Brendan for your professionalism and knowledge that help me choose the right furniture. I definitely recommend this store.

Mike was great; helpful patient & understanding. No pressure & listened to our needs & questions. We will be back to further explore some furniture needs as we get closer to projects in our house. Pick up was simple, well organized & painless- warehouse Door to Trunk. Now in the process of setting up. Thanks to all. Bruce & Ellen 😊

Great service and friendly people.

Just finished shopping at Ashley Furniture and had a wonderful experience looking for a new couch. The whole shopping and buying experience was made the best by Chase Ballew our salesperson, he was so knowledgeable and helpful we had our piece found in no time. We are looking forward to getting our new couch on Tuesday if this up coming week.

Lauren is a great salesperson She knew just what to show us on couches/and beds My daughter Melissa will be going there for a bed for herself and son She will definitely look up Lauren So sweet

Quick and efficient. Love the king mattress purchase

Brendan was awesome. He was totally flexible with my picky requests, knew his stock well and showed us right to what we needed. I expected the whole process to be stressful, but we actually had fun! Would shop here again.

Went in, spoke with Dylan let him know what we were looking for. Likes, dislikes, and price point and he showed us what was available. Very helpful Very friendly and we were able to customize and purchase a set to suit our needs.

Presley was extremely helpful with our purchase. She made our experience at Ashley Homestore very enjoyable. She was very knowledgeable and I would highly recommend her.

Friendly and knowledgeable sales person.

Brandon Scott was positively the best salesman I have ever came across! His energy was out of this world and he really took the time to make sure we got the best deal. He threw in a lot of extras and went above and beyond for us. I love all my new pieces and won’t hesitate to come back. Thank you Ashley!!

Brandon helped me find what I was looking for. Excellent customer service!

Chase was very helpful and informative. Absolutely love my mattress and bed frame!

Wonderful experience and great service!

Fast friendly service.

Everyone I dealt with was great but the ottoman I purchased came with a broken support.

Dylan was so helpful and nice!! We will be using him for all of our future furniture purchases!!

Excellent experience overall! Our salesperson, Brandon Scott, was knowledgeable and extremely professional!

Sam was fantastic!! She helped me find a chair to fit my needs perfectly!

Best furniture shopping experience ever.

Brendan Crocker was a very knowledgeable salesman at Ashley HomeStore. He explained all the features of the McTeer Power recliner we were interested in. It is so soft and comfortable and operates smoothly. Then he arranged for it to be sent from Tulsa to us. Their offer of free delivery to the door will be very helpful to us.

We recently shopped at Ashley’s North OKC store for our daughter’s new bedroom furniture. Ashley had many options from which to choose, and we found the perfect pieces to complement our daughter’s space. Service was absolutely fantastic! Lauren worked with us to get everything needed at the best price.

Brandon was very helpful and knowledgeable. We found a dining room set we really like. Thx

My entire purchase has been a nightmare. From a salesperson that didn’t know the products and sold me a headboard that couldn’t connect to an adjustable base, to two months later and two headboards later I still don’t have a headboard connected to my adjustable base even though he and the manager on duty both assured me they could be connected. I am now fighting with the store to have this made right. To be continued…

It was awesome and fun and Freyja Hanson made it fun and enjoyable he is so friendly and i will ask for him anytime i come back and i plan to soon. Thank you Freyia for caring so much. 😊

Slaes Rep Brandon Scott was very helpful and extremely informative as it relates to Ashley products. My wife enjoyed conversation and services.

Vito is very knowledgeable and helpful. We were absolutely pleased with the service we received and with furniture that we purchased. The quality of the furniture was outstanding. Thank you

This was the simplest sales experience that I can recall. Brandon was quick to engage and offer assistance, but far from pushy. His knowledge of the inventory enabled him to show us things that matched what we were looking for without wasting time on stuff that was of no interest. Brandon was professional throughout the entire process. Even when we entertained the idea of buying something more expensive than we originally had planned, he didn't enter the "crazy salesman" mode. He simply laid out the numbers and let us decide if it was right for us. I would definitely recommend Brandon's services. I have worked several positions in sales and it's tough to find the right amount of "salesman" to bring to the conversation, but Brandon nailed it. Management, this guy deserves a raise and/or a bonus!

Frey since we got to the store was very attentive of us and what we were looking for. Great experience!

Awesome customer service! Loved ate sales rep Brandon!

I love shopping at the Ashley store. They have amazing customer service and huge selection of furniture, wall art/decor and rugs. Plus great prices and there are always promotions. Presley was our salesperson and she was just amazing!! She helped us with new living room and dining set furniture. We highly recommend the Ashley store if you need new furniture or decor.

Brandon Scott is top notch. After going to several stores, he delivered the best sales experience and was extremely knowledgeable. 10 out of 10 would recommend.

Peter was very helpful. He showed my son sofas he was interested in, even taking us back to the "as is" room. When my son made a selection he worked with us to get the best price and financing. He was available but not pushy. Thank you Peter!

Ask for Dillan!!!

Our sales person Darrick was wonderful to work with. He found out our needs, took the time to find exactly what we were looking for, and was incredibly polite and personable!!!!!

We always have a great experience at this store. We always ask for our favorite salesman Brandon Scott. He is amazing and always takes care of us. This guy needs a raise. He is by far the best salesperson we’ve ever had. Brandon is what keeps us coming to Ashley.

Presley helped me find the dream rug I’ve always wanted!! Great customer service and love how the store looked and everything they had for sell!

Exceptional customer service, clean and welcoming environment. Definitely have a huge variety of things to choose from.

Customer service the way it should be

Great people to deal with

I needed a lift chair for my elderly mom. Lacey was super knowledgeable and professional!! I would highly recommend Ashley and Lacey!!

Great experience with salesman Allen Tyler! No pressure mattress sale. In and out of store in under 30 minutes. Asking for him you can't go wrong. Great guy!

Wonderful options, kind and professional employees, fast delivery.

Nice guy, good service!

Very professional, cortious, and great treatment. I will definitely buy from this store again.

Great salesman! I was happy with the deal we got!

Great experience. Thank you

The salesman was very pleasant and helpful.

Excellent services!!!!

Lacy was very helpful.

Excellent Customer Service!

Dylan was great! Super professional, helpful, and friendly. Never pushy and didn't rush our decision. He also worked out a slick deal for us, saving us some money on the final purchase price. Great experience with way more options than anticipated.

Brandon was terrific. Very personable and friendly.

Presley was super helpful and sweet while we were buying a new couch. Helpful without being over bearing. Super personable and knowledgable. Kenny was awesome too and helped us customize our piece. Will shop here again!!

It was a very good experience.

We had a awesome experience there today. Great service with a great price with our new bedroom furniture. Decari was very friendly and helpful. We will be back for other furniture.

Great sales staff

We had a great experience buying a new sofa here. Our sales person was amazing! He was friendly and was very knowledgeable, explaining everything we needed to know about the furniture and the delivery, and there was no pressure to buy anything at all. We will definitely be shopping here again.

Sale person was Knowledgeable about your product very nice personality

Dylan Joseph was very helpful, knowledgeable and didn’t hover. Go see him!

We had a great experience. The staff was very helpful and nice!

The salesman was soooooooo friendly and nice!

Wonderful sales lady Miss Truelove. No pressure

Great customer service

Great experience, we loved it and felt like we were being taken care of. Thank you Brandon Scott :)

Very courteous and helpful sales associates.

The furniture quality is excellent and the customer service is second to none. Brandon Scott has been incredibly helpful. Not only in finding the best options for me personally, but also in ensuring I get the best possible deal. Above and beyond as usual!

Stone was very helpful in selecting our furniture grouping. Very knowledgeable but not pushy at all.

Connor was my sales representative and he was knowledgeable, professional and not a “push – salesman“ I really appreciate how Ashley furniture really respected my vision and with their financing program it made it possible for me to have a brand new living room set, armoire for my television and bookcases. Thank you Connor for being a gentleman and also for your expertise and putting all this furniture I wanted and rug, cohesively and together. Kandace Arbiol

Dakarai was great and very helpful

Fantastic experience, no pressure sales, very knowledgeable staff. Connor was a great salesperson who helped us pick out our living room set. Very friendly and easy experience. Will be shopping here again.

Friendly, helpful, great personality. Great to work with! We will be back because of Brandon Scott was so good to us!

Super helpful, polite, and a great person to work with

Love thus store and my salesmen Tim is the greatest. He is so patient and always wants you to get a good buy.

I had an absolutely wonderful experience at this location. Freyja Hansen was my salesman and quite possibly the most knowledgeable salesman I’ve ever came in to contact with. There was no pressure to buy at all and he answered every question we had. We had been trying to decide whether to replace our mattress first or sectional and had decided to the sectional should go first. I told Freyja exactly what We were looking for and he delivered, but that wasn’t the impressive part. We wandered over to look at mattresses because we had been thinking about a purple and he explained in depth the benefits of it and also gave us a demonstration for the power base. We got everything we wanted and spent less than we had originally planned. Thank you Freyja for the seamless experience!

Lauren was amazing. She really cared about making sure I found the perfect couch for my small space. I will definitely be back for all my furniture needs.

Stone was professional, knowledgeable and polite. We always have a good experience with Ashley Home Store. They have good inventory, fair prices and good customer service.

Hate being stalked while shopping.

Yall, don't be like me and rush into buying furniture here. Customer service was great when I was in store, they answered my questions, they were patient and sold me items that were seemingly in good quality, but they failed to mention the 7-day return/exchange policy and failed to provide any customer service after I made my purchase. They were not apologetic, did not offer me any solutions when I expressed how unsatisfied I was, and the person helping me with my product failed to return my messages. When I asked, so I am just stuck with a product that I don't like that I spent hundreds of dollars on?, the answer was yes. They have great products, my mattress and dresser and sofa are beautiful, but they have really let me down with their follow-up customer service and now I'm stuck with something that makes me very, very unhappy. Take your time and BUY A PLATFORM BED from somewhere else that has one in stock.

I enjoyed shopping for my recliner chair. Freya Hansen was very helpful showing me different options that help me know which chair was best for me. Customer Service was was fantastic at check out. Especially Josh. Great shopping experience.

Had a great experience! It was mine and my boyfriends first time there, we were greeted and helped right away. She took her time in making sure we ordered exactly what we wanted and was very fun, kind, and professional when talking with us. Will definitely return for future furniture needs. Thank you 😊