Ashley Store Oklahoma City, OK (Reno)

Daviaun was awesome! He helped us with the whole process and was very knowledgeable, able to answer any question we had & find the perfect pieces we were looking for

Sales rep Ana was great to work with, instantly felt comfortable with her style and super knowledgeable. We found exactly what we were looking for!

I went to the clearance department 1st, there were 3 staff members standing there at the station. They just watched me walk around for about 10 mins with no interaction from them. Once they saw me going to department south of them, then someone ask if they could assist me. I stated no!! I went to the next department and was immediately by Daviaun. He help me with my purchase and I really appreciated all the information that was provided about my purchase.

I had the best shopping experience due to my salesman Amin! I told him what I was looking for and he took me right to exactly what I wanted. He was welcoming, patient, attentive, and most of all professional. He went above and beyond for my satisfaction, and he explained everything thoroughly. If you are in the market for furniture and want quality service, I highly recommend Amin at Ashley on Reno Ave. in OKC. You won't regret it!!

Brandon Scott was awesome to work with. Very professional and knowledgeable. I highly recommend him. He is at the OKC store , 3434 West Reno.

Preston was able to provide us with the information & overall best fit for our shopping experience. He gave us the space we needed to browse while still providing ample service when we had any questions. Would return as a shopper based on experience

Great customer service!!

Great experience Duncan Parelli was helpful and we found exactly what we were looking for at a fair price.

We were very pleased. Our salesman, Duncan Purselley was great. He listened to what we were needing and did not try to pressure us into something else and only showed us what we had asked for.

I love Ashley’s Home Store. I’ve been there a few times over the last few months looking for furniture. Today I was helped by Ashton Wells and he was extremely helpful.

Ashley’s Ashton Wells was very helpful and kind during my shopping time. I was in the store less than an hour to pick out my furniture, set up a payment plan, and a delivery for my picks. Thanks for the hard work!

If you are in the market for furniture go see Ethan Turner! Hands down the best experience at a furniture store!

Outstanding service by a young man by the name of Brandon Scott, he went above and beyond the scope of what is required. He assisted my wife with her many requests of seeing different ideas with furniture options. We appreciated his patience, Knowledge and professionalism.

We were greeted at the door by a very friendly salesman. I'm 87 years old and blame my age for not remembering his name. He was knowledgeable and helped me with my purchase. I recommend Ashley's.

My wife and I came in and spent $2498 on a whole bedroom set. I’m very disappointed to share that 1. The people were very late on the delivery. And 2. None of the stuff is put together due to parts being misplaced/missing. This is very disappointing since I paid for delivery AND assembly. After receding a call, ZERO compensation is being made for the mistakes made. Not to mention the headboard is chipped. Normally I wouldn’t take the time to make a review. But this whole situation could’ve definitely been handled better. Especially after spending almost $2500.

Ashley is the greatest cashier in the world!

Ashton and Izze made the our purchase super easy. Both very knowledgeable of the products sleep specialist is an understatement. They are wizards and made that decision so easy.

Ashton, Izze, and Ashley were very helpful! We came in for a mattress today not really knowing what we wanted and they helped us find the perfect one!

We recently had the opportunity of picking out a large number of furniture pieces from Ashley. It was a huge blessing but also very overwhelming! Duncan helped us make all the choices while staying in budget and was an absolute pleasure to work with. We are very pleased with our furniture and also with the outstanding service we received from Duncan!

Just moved into town and came into the store looking for some new furniture. Alyssa introduced herself and was very helpful with my purchase. Had a pretty great experience. Thank you!!!

Alyssa Thompson was so helpful! I almost never leave reviews but if you're looking please ask for her because she will treat you like family! Not only did we find the best furniture for me and my littles but even my little ones wanted to keep talking with her. She's great! Give her a raise!

Excellent shopping experience! Alyssa and Teresa were amazing and highly professional. If you have any questions, they are the ones to go to!

I’ve had a great experience every time that I’ve come in. Ashton has been the salesmen that I’ve worked with the most and he’s always super friendly, not pushy, and incredibly helpful.

My family was interested in buying a couch and we went to Ashley furniture where met two helpful associates Preston and Ashley they gave us outstanding customer service, they went above and beyond when helping us

Brandon Scott helped us out. He was great!

Preston and the front office crew were amazing. Made my experience fast and easy! Will be back soon.

Ashton and his manager Izze were super helpful getting us a new mattress . Thank y'all so much

I had a fantastic experience at this location! Jordan was extremely helpful through the whole process! I highly recommend visiting Jordan to anyone looking for great furniture and excellent service!

I came in today just to look not to buy and I had the best time with Wilson. He made shopping easy and helped me with everything I needed. At the every end I financed and I had questions that needed to be answered and Ashley the cashier is very knowledgeable in her field. I will definitely be coming back in. Great people all around.

Mattress master Wells dove deep in his knowledge of sleep therapeutics and found me the most amazing mattress ever

I am so happy with my experience there especially with Ms.Escobar she was really nice and helped me so much

Jordan was very helpful. She was able to help me complete my purchase over the phone without even leaving my house! Definitely recommend her for ease of service.

wonderful service!! E3 is especially friendly and professional :) cannot recommend enough

The experience was great. Jordan was very helpful and knowledgeable!

My husband and I bought a patio set from Ashley a few weeks ago and are so pleased with our purchase. Ethan was amazing help! He was friendly and easy to work with and hooked us up with a fantastic deal on the perfect set for our outdoor living space. I highly recommend Ashley to anyone looking for quality furniture at reasonable prices. And I will definitely ask for Ethan to assist with future purchases. Awesome Experience! Thank you!

Great store. Ethan helped us, he was a rockstar and helped us find the perfect living room furniture set.

Ashton and Izzy were so helpful! Loved the experience !

Brandon Scott was amazing! He was so helpful with helping us find the perfect dining room table and chairs!

We went inside with a strong budget in need of my dream bedroom set. After walking around for an hour and a half we were approached by Alyssa and Tersea and explained our situation and they double teamed immediately started to help. Within 45 minutes I had my beautiful 5 piece bedroom set bought and set for delivery! These ladies were absolutely amazing and made the process as smooth as possible it was a great experience for my family would definitely be coming back for my couch set!

I cannot recommend this location more, my salesperson Ashton was friendly, knowledgeable, and prompt to answer any questions I had. Will be back!

Ashton was awesome. Very knowledgeable and made the buying experience very easy and swift. Thank you

We bought some living room furniture and it was zero hassle. Our sales person was Jordan, and she made the process painless (thankfully). We’ll probably use this store next time as well since it was easy.

Jordan was great, she was really helpful in helping us figure out what we wanted, and very patient while we were figuring out our credit situation. She also told us about the bistro in there that has coffee and cheesecake, 10/10

I had such a great experience at this store! My sales person Ashton really had my best interest in mind. He was very knowledgeable about the mattresses I wanted to see and try. He was also very patient and answered all of my questions thoroughly. I will use him every time I purchase from Ashley. Izzy, Ashton’s manager, went above and beyond to help me get the best financing and made me feel so comfortable throughout the whole process. I truly appreciate the professionalism and courtesy shown me by Ashton and Izzy both. Thank you guys for a great experience!

The experience was very professional, from the beginning Amin greeted me and my husband with a smile. He made sure that we were satisfied with our purchase. The manager Izzi was very professional and helpful as well. Let’s not forget Ethan at check out smiling and amazing. Great team at Ashley.

Shopping at this Ashley Store was great! My husband and I worked with Ashton. He was very knowledgeable about the furniture & very fun to work with. He kept us laughing the whole time. We were there for a "good buy." While we were there, we were also assisted by a very kind lady named Izzy. Both Ashton and Izzy were very professional. I would recommend working with either!

Went mattress shopping and worked with Ashton and Izzy, they were great to work with and knowledgeable very easy.

Hayden was very helpful and knowledgeable. We found exactly what we wanted based on his suggestions. I will definitely be back and refer my friends his way

We had the best experience picking out our furniture! Preston Colbert was who helped my husband and I. Not only was he very helpful, he was wasn’t pushy at all. He showed us our options on what we were looking for and then gave us space to look it over and talk it through without us feeling pressured. He was also very patient with us, as we took a long time to make our decision. Our furniture was delivered yesterday and there was a slight issue with one of the seats from delivery, but Preston speedily got our issue resolved and we are very pleased with the outcome. If you need furniture ask for Preston at Ashley at the Reno Avenue, OKC location! You won’t be disappointed!

We came by the store looking for very specific items and Duncan was as very helpful in letting us see all of the available options!

Ashton helped me out with my rewards and I got a cool living room piece, will definitely be back when I need any furniture!

Recently bought a bed frame, bed, and comfy blue couch from Ethan at this location. Professional salesman, not pushy at all, and helped clarify what I was looking for and found it. Friendly and patient with me as I like to consider many options before making a decision. Will definitely return to seek his help for more purchases in the near future

On a recent couch purchase I dealt with Duncan Purselley. He was informative and courteous and helpful without the pressure to buy. He helped me through the process and followed up to see how well it fit in my home. It was a very comfortable buying experience.

Ashton was great, he helped me pick out the perfect couch. I wasn't very sure on the color i wanted so he showed me all the different colors i could get and was overall an incredible help. Would highly recommend

Great couch-buying experience! We got set up with Ethan (E3), who listened to our needs and showed us so many options - we ended up going with the sectional he recommended us first! Such friendly staff, I'll be coming back next time we remodel

I visited a couple of days ago unsure of what I was looking for and with no real intention to buy. After a while of not getting seen Ethan found me and we started looking around. Eventually we found something I didn't know I needed, thanks to him it now sits in my game room and I couldn't be happier about it! Excellent customer service, clean store, polite employees, Ethan, this store has it all.

My experience with Ashley furniture store was amazing. A young man name Preston helped my husband and I find a great new set for our new home. Preston Colbert had great manners and he actually listened to what we were looking for to fit our family. Thank Ashley Furniture for the great price, thank you Preston Colbert for being so amazing to my family. If you go I highly recommend asking for Preston Colbert!

Highly recommend…..Very pleased with the way I was taken care of by Mr.Colbert and the Ashley Store, great kid with a great people skills with a bright future, keep at em kid……

Nice environment, even nicer people, young man by the name of Ashton was very helpful and answered all my questions on the new bed i purchased. Overall great experience!

We had a fantastic experience shopping at Ashley’s for furniture! Preston was absolutely amazing—knowledgeable, professional, and incredibly friendly. He helped us find exactly what we were looking for. Highly recommend working with him if you need assistance. Great customer service all around!

The place is excellent and the service they offered us was excellent, especially the young Daviaun, he attended us with kindness and helped us a lot at all times...

Great customer service! They were able to make big dreams come true on a small budget! Everyone was very Knowledgeable and very helpful! Would recommend this store to everyone and anyone!

Alyssa was amazing to work with, she assisted us with our purchase and made sure we received the delivery date requested. Thank you again for quality merchandise and exceptional service!

Highly recommend shopping at Ashley. Great furniture, great prices. Ana was incredibly helpful, as well as friendly. She hooked my family and I up with an amazing deal! She even carried a coffee table across the store to see how it would match with the sectional we purchased. Ana went above and beyond, and we will be back in the future for all furniture needs.

Happy with the service and the choice we made for a sectional couch.

Kylie was ready to help. We got to look at many options. We talked about the pros and cons of our options. And left with a set we absolutely loved

Jon made the purchase process smooth and quick. Thanks!

ben was awesome, he made our buying experience very easy. he wasn’t pushy at all and did everything he could to get us what we were looking for! he’s very professional while still being super personal. 10/10 experience, can’t wait to use our couch for years to come.

Jonathan was professional and a pleasure working with during our furniture business.

Jon Wilson the sale representative was awesome

Great customer service, Hayden was the best! Totally recommend it

Great experience. Go see Ethan, he'll do you right. I guarantee it.

Muy buena atención!! Bonita experiencia!

Anna was so helpful and fun, as well as patient with us. She was not at all pushy, but listened and helped us find what we needed. When she couldn't find a guy to get a big rug down from the wall that we wanted to see on the floor, she went and found a rolling ladder and did it herself! Truly one of the best experiences I have had with a salesperson. And she did it all in heels no less😂

Great experience and very helpful, thank you to the staff there

Went there,very friendly personnel,the gentleman that attend us very friendly and helpful,good shopping experience.

Ashley Furniture on 3434 W. Reno Ave is wonderful. Excellent service throughout! Hayden especially was top notch! Highly recommend this location. Stay clear of Ashley Furniture on Memorial Rd OKC

Hayden was very helpful and patient with me. I do appreciate all he did to make me find the right sofa.

Very helpful

We recently redid our entire Bedroom suite, living room, and dining room furniture as well. I am thrilled with our purchase. We loved working with Jordan Nance and her professionalism combined with her infectious positivity made our purchasing experience fun!

Great experience and fantastic staff

Jon was very professional. Quality furniture, with great financing available! Very clean and elegant environment and had amazing carrot cake at the bistro!

Exelente atencion

Go See Brandon. He’s not a Shop stalker. Will treat you decent. Had the items we needed.

I went to Ashley in Reno Ave last night and I happened to see one of their sales woman, she was very friendly and helpful. She patiently walked me through all the store and showed me multiple options so I can find what I really like while staying within my budget. Anahita is probably the nicest sales person I have ever seen in my life. Make sure if you go to this location ask first If she’s available that day to take care of your shopping and you will be thanking me later.

My husband and I came yesterday to Ashley store. Ana was so helpful and friendly, she did her best to find exactly what we are looking. She was so knowledgeable and spent so much time with us, I couldn’t imagine a better service!

We had the best experience at Ashley Store! Ashton was very knowledgeable and took very good care of us. He wasn’t pushy or impatient. He made our experience quick and easy. Amin was very encouraging in the best way. Very humble and kindhearted! They both made our experience GREAT! Great job Team! 👊🏼

Great experience, and customer service and support! The space is really well put together and offers plenty of amenities including free water, coffee, and even a nice kitchen with good food. Definitely recommend checking it out if you’re looking for furniture.

Amin was very helpful and knowledgeable of the furniture. He understood exactly what I stated I was looking for and helped me find all I needed within a short time. As well as within an affordable range. Thank you Amin!

Amin was amazing!! We walked in to him dancing to Christmas music. He was very knowledgeable and not pushy or just trying to make a sale. He listened to our needs and wants and even gave suggestion based off his experience and opinion. Amin was just a really good vibe!! Izzy helped at the end and was super clutch. She helped us understand the bundling and how we can get the best deal. Overall great experience!

After suffering through Mathis Brothers Distribution, “shopper stalker” sales people and store manager; I was so impressed with Kylie, at Ashley Home Store in Oklahoma City. She left me alone and let me roam the store without being “ product pitched” to make my own selection

Ben was very professional and polite.

Our sales associate, Preston Colbert, was amazing! Very professional, courteous, and insightful. He was very polite and not aggressive with the sale! Ethan was also helpful with correcting the tax exemption.

(Translated by Google) It doesn't seem fair to me that you have to buy the membership to get the special ones and the chairs are extremely uncomfortable and have a gap in the back. (Original) No se me hace justo que tengas que comprar la membresía para adquirir los especiales y los sillones son extremadamente incomodos y tienen un undimiento en la parte de atras

Ashton Wells helped us with our needs and did an outstanding job! We looked at a lot of furniture and the quality was very good.

Decent selection

I am sharing this 5 Star rating for Hayden, the salesman that helped my husband find what he wanted and Lakin the tong last in the cashier department that helped us finish out the purchase. Thank you both!

Brandon Scott helped us and was really helpful with finding what I needed and super nice, it was super easy to get what I wanted

Ethan Turner was extremely helpful with helping my husband and I purchase a new couch. He got us the best deal possible and was very personable.

Awesome experience. Took us right to the furniture we were looking for. Friendly staff. Took time explain everything. No pressure.

Drew, from the sales department gave us exceptional feedback on pricing and fantastic customer service I highly recommend him.

Brandon Scott was wonderful to us find our couch. He was the prefect amount of helpful and let us explore! Thank you so much Brandon

Our sales person was Anna. Very patient and informative. She was awesome and made sure we found exactly what we wanted and more. She also helped us get the best pricing! Thank you Ashley store and especially Anna!

Brandon’s is the bomb

The one star is only because of the store. We went in for a bunk bed. We quickly found one in our price range and decided to buy it. It was a twin over twin for $332. We went to pick it up and only received the foot and head boards for the 2 beds nothing else was there. After calling we were told they had marked it wrong and the actual price was $350 MORE than what we already paid. They offered to take off around $100, but it is still absolutely ridiculous that we had to pay for a mistake they made. We did end up getting the bed only because we really needed one, but we will not be returning. The bed itself is nice but wouldn’t have paid the price we did had we known how much it would cost.

Drew was the best! I’ve never had such a pleasant experience at a furniture store! Thank you so much 😊

Great customer service!

Izze, Ashton and Ashley were fantastic!!!! The prices were excellent and they went above and beyond to help us!!!!!

Great service.. great products!!

No pressure. Good salesperson to help when we need it.

Great customer service, special thanks and recognition to Brandon, he made us feel welcome, very servicial, with solid and firm answers, the most we liked it was his humble way to attend, definitely we will return and look for him.

Ethan was very knowledgeable of the layout of the store. Knew what pieces that I was really looking for. Very patient with us considering our indecision all the time. Answered all of our questions accommodated us when we wanted something special.

Store was clean and well organized. Furniture of a variety and Cheap Salesman Amin was so sweet and knowledgeable The manager a great lady and understanding The cashier very young and efficient Ashley is the Best

Christian, the sleep specialist who worked with us, was great! He made finding the right mattress easy. We got the adjustable frame we wanted and stayed within our budget. We were very satisfied with the no pressure, well organized, helpful atmosphere.

Such a great experience today! Jordan went above and beyond for us, and we could not be more thankful for her help and expertise!! Thank you, Jordan!!

Jordan Nance was fantastic and helped us order exactly what we wanted. I will definitely be going back for any future furniture purchase.

Erhan was great and i found what i wanted! Thank you😊😊

Brandon Scott helped us and did great! Helped us find the perfect chair for my mother going into a long term care facility. He above and beyond to get the best price. He was great!

Lighting is great to see everything, the designers do such a good job matching, staff is not too sharky but if you do want to buy, they have a great warranty and member program! 10/10 Jon was super knowledgeable and really understood the assignment!

Fueron muy amable y fue un ambiente tranquilo se los recomiendo .

Friendly, and very helpful with all aspects of the purchase.

Making a post publicly so others can be aware of the experience I received from this location. The items were to be repaired for the bulging wood but came back filthy? Customer service is quick to respond to issues however how do items arrive like this if they are brand new and custom pieces? Mind you this is the larce collection and is suppose to be completely washable I attempted to clean and stains are still present.

Hayden was the only person after hours off calling different locations and customer service reps. To get my issue fixed.

Customer service was great and Jon was extremely helpful!

Total trash Customer service. Ordered couch online. Took 2 weeks to get. Delivery came and it was wrong. Told I would get a call regarding problem. Which was half of the other couch. Kind of important to let me know what the heck happened, when it will be corrected, and how this would be fixed. Crickets. No call. 4 days go by and i call them. I asked what was going on. Told again I would get a call. No call! Mind you they took my money for the entire couch. Only had one half of it. I kept getting the run around and just wanted to know where the rest of the couch was. If I was even getting the other half. No one knew what was going on when I would call. Ended up cancelling the entire purchase. Went with American freight. They were awesome! Called me and kept me posted on the entire process!

I have been going to Mathis and Ashley for years. Never again. Never again will I deal with this store or this company!! Horrible quality, horrible policies. We bout a living room set from them and financed it through their company. We also bought the "service plan". A few months later, the fram of one of the chairs broke. We didnt get too upset, thinking "Yeah thats pretty crappy quality, but at least we can get it fixed".We contacted them and asked to get it fixed. Turns out that thier "service plan" is ran through a shady third party. Not only did they say the frame was not covered and refuse to pay, but they had the balls to recommend their other companies that would fix the problem for an out of pocket expense. None of the other pieces lasted any better. I now have a living room set that is going to the dump that I am still paying for. Take my advice, and go somewhere else.

After searching endlessly for the perfect fit for our new home (Larce Stone) Ashley furniture on reno was wherePreston found us wandering. Preston was patient with us and pointed us in the direction of a durable, build your own couch that truly has just brought our living room together. We had to special order the specific fit we wanted and split the order in two truck loads. We are over the moon with the purchase and would recommend the reno location and Preston specifically, he will make it happen no matter what you are looking for.

My wife and I didn't know what we were looking for, Ashton helped us out pick out the perfect couch for our home. Azucena "Izzie", she was awesome she showed us a mattress and we had to take it home! They made our experience so fun we are ready to come back and pick out more stuff to finish furnishing our home.

Brandon Scott did an amazing job. He made the entire process very easy and fast. I would highly recommend this salesman and store.

Worked with Ashton, he did his best to work with our needs and budget without being pushy, he was patient and genuine. Thanks Ashton!!

Amin as so very helpful! Best customer service I have ever experienced! Very genuine and took care of everything. I’ll definitely shop at Ashely for my furniture needs more often because of him! - Sandra

Ana was so helpful and professional. What a great employee you have, appreciated her efforts to help us find exactly what we needed.

Amin helped us furnish our new house. He spent a lot of time with us and offered many great suggestions. He was extremely knowledgeable about the store's inventory.

Quick and easy. We picked out a nightstand and lamps. Drove to the warehouse one block away. You pull in, and they load it for you.

Ashton was extremely helpful and made the process of finding our new mattress extremely stress free, quick, and easy, all while finding us the best deal!

Amin was awesome! He listened to what I was looking for, and once I told him I had pets, he found the exact recliner I needed. He was very friendly, and I would highly recommend this store.

Amil Was fantastic, so helpful, no pressure, Excellent customer service and people skills. Treated us like family we will be back!

We came in looking for a recliner and Ana helped us through the purchase allowing us to freely look and not feel rushed.

Jon the mattress specialist was very knowledgeable and helpful, I would definitely buy from him again

Jonathan Wilson at Ashley is hands down one of the best sales associates I’ve ever worked with. From the moment you walk into the store, he greets you with a friendly attitude and makes you feel comfortable without being pushy to make a sale. Unlike other salespeople who try to rush you into a decision, Jonathan takes his time, listens to what you're looking for, and works with you until you find the perfect piece of furniture that fits your style and needs. What sets Jonathan apart is how much he genuinely cares about his customers. He’s patient, knowledgeable, and never makes you feel pressured. Whether you’re just browsing or ready to buy, he’s there to guide you through the process at your own pace. He even remembered my name and face the next time I came in, which shows how much attention he pays to his customers. Jonathan truly goes the extra mile to make sure you’re happy with your purchase, and I couldn’t recommend him enough if you're in the market for furniture!

Duncan was very attentive and knowledgeable. Easy process. Delivery is pending

Duncan Donuts was awesome!!! He helped us greatly. We will definitely use him again 🤩

Ana was amazing! She worked with us to get the best deal possible and helped answer all of our questions about size and measurements etc.

No Shopper Stalkers! Ashley keeps it simple and let's you enjoy your shopping experience. Really only went to window shop but enjoyed my experience so much that we ended up buying a piece we seen in a big box store as well as what we had in our online Ashley shopping cart. Thanks for a great, non-pressured shopping experience.

The experience w/ purchasing furniture went smooth. Drew and His manager assisted and explained the process from beginning to end.

Amazing service! Jo was so thoughtful and kind!

Drew and Izzy were the most helpful people, and the nicest. We had the best experience. They were both knowledgeable about the products. We ended up buying a sofa, coffee table and two end tables. We will be going back to find a sofa for my granddaughter! Thank you Drew and Izzy!

Drew, our sales rep was awesome!! Had all the answers to our questions. Izzy, designer rep was also awesome. Both moved a coffee table to put in front of sofa so we could get an idea of how it was going to look. Outstanding work from both. Thank you Drew and Izzy.

I highly recommend shopping with Ana. She made our experience so easy. She listened and even was sweet to our 5 year old. She gave us every option and took the time to ensure we had everything we needed as well as ensure we understood all process after our purchase! I would most definitely shop with her again!

Salesman Brent greeted me at the door asked if i needed help. Then he let me explore the store at my own pace but was close by if i had questions. I highly recommend Ashley’s and Brent

Jordan was great. She made the shopping experience very pleasant. Thank you!

Hermoso lugar en la forme que me atendieron fue muy hamables y la ayuda que me dieron está bonito gracias

Wonderful service. Brent was very patient and helpful.

Everyone was super nice and helpful. Any questions we had we always got an answer, would definitely shop again there in the future.

I want to start by saying I HATE furniture shopping. I would put it right up there with shaving a cat or going to a spin class. That all changed when Ana from the Ashley Furniture Department at Mathis Brothers assisted me. She not only listened carefully to what I was hoping to find, she took her time in showing possibilities that were available. She did not make me feel rushed at all. By the end of my time with Ana, Ashley not only had merchandise sold, they also had a future customer and walking advertisement billboard. You better bet that I am going to tell anyone looking for assistance in the world of furniture to go see Ana at the Ashley Department of Mathis Brothers. Thank you, Ana. And Ashley, you better hold on to that girl tightly. She is a true asset to your company.

Came in looking for a few things to finish my new apartment. The store was nice and had a good variety. The salespeople generally were very kind and didn’t feel overbearing. Ethan Turner was very helpful and enthusiastic

Jordan was phenomenal today! She took the time to reach out to us, let us know we had reward points that were fixing to expire. We jumped at the opportunity, came in to see her with our needs & within an hour she had us right back out the door!

I was needing to get a new couch for my new place and Erika helped me out tremendously. She listened to what I was wanting and how I was envisioning my new place. She was patient and got me exactly what I was wanting and even more. I love my new couch, tv stand and coffee table. They look great in my new place. Thank you Erika!

Brent was fantastic! He and Jon made buying a new mattress a breeze.

Amin helped me pick out exactly what I was looking for, he was so informative and helpful. Ask for Amin when you go into Ashley for the best experience!😊

Ashley’s is the top best furniture store! I love the environment of the store and every sales person is unbelievably helpful!

Ashley is the single greatest furniture store I’ve ever been to. Actually scratch that, IT IS THE GREATEST STORE IN THE WHOLE WORLD. I highly recommend buying an intellibed from here.

Jordan was so helpful and kind! She really went above and beyond to find us what we needed, and made the experience enjoyable! Definitely go see Jordan for your furniture needs!

Ana and Nolan were a great help to me buying a couch for my first home. Ana went out of her way, walking with me all over the store and being patient while i was being picky! If you are searching for any furniture here, definitely ask for Ana!!

My wife and I came to look at purchasing a sofa and love seat. After spending some time with a salesperson and not really finding anything; we told the salesperson we will continue to look around by ourselves. We ended up seeing a set “similar” to one we would have settled on if we didn’t find something, and noticed a few differences between this set and the previous one. This is where Ana came in…Ana was able to share the differences between the two sets and let us know the quality value difference between the two and allow us to make a decision based on this information. Well; we definitely liked the one Ana shared about and we ended up buying the set we liked versus “settling” for something my wife and I weren’t really sold on. My wife and I really appreciate the extra time to share her knowledge as well as listen to our questions. We will look Ana up again for our next furniture purchase!!

Super fun energetic environment with great people!

Erika was an amazing salesperson and she went out her way to make sure I got what I needed. Ethan the cashier was positive and helpful

Had a great experience at the Ashley Store on Reno. Great Selection and prices were better than what we could find elsewhere. Bought two chairs for the Living Room. Duncan was an excellent sales associate and helped us stretch our dollars!

When in Ashley, definitely look for Ana; she is the best sales associate. Whenever we were there, she was quite helpful, and I highly suggest Ashley and especially Ana.

We had a great experience with our sales rep Ana. She was on the top of everything for our pickup and she immediately called warehouse to make sure our pickup is ready and have extra wrap for our mattress.

Duncan was so awesome. Thank you!

Duncan went above and beyond to help us with financing and explained everything to us and we think he’s a great employer

Great experience!

Highly suggest shopping with Amin. His customer service was outstanding, he listened to my style and what I was looking for and pointed me in the right direction. Ashley has very good quality furniture with very reasonable pricing. We went home with a genuine leather couch and chair/ottoman.

The selection was amazing and our assistant in shopping,Dakota, was extremely helpful and pleasant. No shopper stalkers. Altogether a pleasure.

Everybody that had a part on helping us was friendly and most helpful 💯 to us

Went to Mathis Brothers/Ashley in OKC and worked with Brent. He was very attentive and helped me pick out what I wanted! Everyone was so nice!

We went in to look for outdoor furniture and worked with Davidson. He took time to find us the best deal and the best furniture. He was kind to my wife and daughter and even stayed past closing to help finish everything up. The manager also stepped in and assisted in getting everything scheduled and taken care of. I felt bad for it going past closing but they assured me they were focused on customer service. I will definitely be a returning customer due to the care they displayed. Can’t find that everywhere these days.

We bought 3 recliners at Ashley. The sales person, Carmen, was great and helped us a lot. We enjoyed our experience at Ashley!

Erika was our wonderful, understanding, and patient sales associate. She heard our requests and shot straight with us. We love a transparent sales transaction. She was a whole vibe and we cant wait to keep decorating our new home with her.

Ben was our associate and he was amazing. Made the whole shopping process easy and less stressing. He was able to line up our new sectional and entertainment center to match with the colors of the house. Would recommend using Ashley and ask for Ben if you can!

I love the service I received. I got just what i wanted at a great price thanks to Ben C. !! He’s the best!

Tammy was amazing!

Nick helped me find the rocker/recliner I was looking for. He was very professional and it was a pleasure to do business with him.

If come across Dakota Hicks, he’s your go to! He’s has great communication skills, tells you the different options of financing that works with you. Provides you the dates of expected delivery, what to expect and has integrity.

Ryan and Jonathan were very polite and professional. They made our shopping experience great and stress free.

My salesperson Marlie was excellent. She was very knowledgeable and what she didn't know she went to find the right people. She was very patient and upbeat

Nick was awesome and was very helpful and friendly!!!

Easy, Fast, knowledgable

Duncan was very kind and helpful. The store is beautiful and has a great selection! I will be back.

Ben was very nice and helpful with what we were looking for at helped a lot with the Memorial Day sale

Excellent experience and wonderful service

Erika M was the best!! She was extremely wonderful to work with! She is highly knowledgeable with all the products. No pressure sales and worked diligently to get us a great deal. I highly recommend Erika!

Great selection good price beautiful decorative decor.

We came in a little late in the evening just to look. We ended up buying and it ran everyone past closing time. They were glad to stay and help us. Very nice and knowledgeable staff.

The sales person lied about delivery - she told me at the time of purchase that it would be delivered Friday, I called delivery today and they told me that was not true - I hate being lied to is the reason for the low score - I was not in a hurry for the merchandise but I don't like having my time wasted sitting around for a delivery that will not happen as I was told

Carmen Pueblo was an excellent Sales Associate. Highly reccomend her and Ashley's furniture.

We had a great experience! Carmen did a fantastic job helping us and we found just what we needed at a great price.

Great experience! We came in looking for living room furniture but not really having a specific style. Carmen was super helpful trying to help us find the right fit. She made this experience so easy and laid back. Any ideas we would give her she was so quick to run with and make happen. 10/10!

I will give this place a ten star. Carmen was so helpful to me and my wife. She is always ready to assist you and if you're not ready, she always has a card.😜

Salesman very friendly and helpful no pressure to buy. Would recommend

I had a great experience at the OKC location. Ana was so sweet and helpful with everything and I am so excited about my purchases!

Our salesperson was incredible and the whole process was incredibly easy. Five stars.

The sales person was new, but she was very professional and knowledgeable about the furniture. She Treated me with kindness and respect.

This is the best place to shop for furniture in OKC. Jason Kaestner was the perfect sales associate. He greeted us, took us to where we needed to look and then checked on us periodically. He was present when we needed him to be and that’s what we appreciate the most. It’s always a pleasant experience when shopping here. 10/10 recommend shopping here if you or someone you know deal with social anxiety. The associates give you your space.

Tammy Garrett was terrific!! Very nice and ended up with exactly what I wanted

Wow. Ana was very welcome and friendly, she was amazing for helping to us with my husband bc we were confused,,, she was very helpful,,,,,finally we got our favorite stuffs, thanks ana

Under construction now, but still no nonsense, no haggle, no pressure furniture shopping experience.

Bought a dining set on 4-6-24. Salesman was dakota hicks he did a very good job and really went out of his way for us. Good job Dakota

Stazia Trulove is so wonderful to work with on our purchases. She not only has helped me on multiple purchases, but has assisted with my best friends multiple purchases. Big kudos to her professionalism, polite and always friendly. She listens to her clientele and is knowledgeable about the products she is selling.

Rafael was so nice to work with today. Grateful for such an easy experience.

Friendly, helpful, knowledgeable associates helped me and I ultimately made a purchase after looking around for a recliner.

Preston and Lorena were both very nice, helpful, and a pleasure to work with. We will definitely request their assistance next time we are in need of furniture at the Ashley store.

Carmen was great! Got us in and out in under an hour and was super great at getting discounts for us! A++ experience. Would recommend her.

Started out at “the brothers” and hated the “shopper stalkers”. Ended up browsing in Ashley. No stalkers! Found something we were liking and we approached a sales associate Ana who gave us a lot of information about the sectional we were looking at. She gave us the options we could choose and made the whole experience very laid back and easy. We felt bad about keeping her and her team 45 minutes past closing but we had to sign all the paperwork and get all of the delivery arrangements made. They were all very gracious. Can’t wait for next Saturday and our new furniture!

Ana was great at helping us choosing our furniture. The anniversary sale had very good deals!

It was worse than buying a car!!

Shane and Riley were both so great! My boyfriend and I had our 3 year old daughter and our 7 year old nephew and they were crazy but Shane and Riley were so patient and they did everything they could to get us a deal. We will be going back for a bed frame, mattress, and other house objects!

Great experience. Brent allowed us to browse the store on our own, almost done with purchase and we realized our top two choices wouldn’t work. He and another store member helped us with our specific wants and needs… now home enjoying. Very happy.

Thank you carmen. You are awesome.

Christian made my purchasing a new dining room table simple and easy, he was polite and kind. He really listened to what I was looking for and delivered the exact table that fit my wants and needs. Thank you Christian! We will be back to Ashley's to purchase again soon and hopeful we can work with Christian again on our next purchase

My wife and I worked with Christian today to get a new dining room table. He was courteous and professional. He listened to exactly what my wife was looking for and only showed us things that were specific to her wants. We thoroughly enjoyed our experience today and will be back to make additional purchases with Christian!

Excellent service

Tammy is great

The business practices this place conducts should be illegal. I bought one thing from Ashley furniture 3 years ago and was signed up for a “delivery rewards program” without my consent that auto charged $140 to my credit card on an annual basis. It was caught in year 2.. I cannot begin to explain how deceitful the place is. The operator knew exactly I was talking about immediately. It’s clear this happens all the time. Will never buy another thing from Ashley or its parent company Mathis Brothers.

I had problems with the recliner I bought. Mathis has done everything to fix the problem and I really appreciate it. You don't find many stores that stand behind their products, Mathis Bros. does. Thank you very much!!!!

Store representative was professional yet courteous and friendly. Knowledgeable about the product I was looking to purchase.

Ashley S. was very friendly, cheerful, helpful and patient. Very product knowledgeable. She created the ultimate shopping experience for myself and family.

Very helpful, kind, and thoughtful! My salesperson gave us the ultimate customer service experience! Kudos!

Navigating the vast ocean of furniture options at Ashley was made not only possible but downright enjoyable, thanks to Jason. With a smile, expertise, and what I can only assume is a hidden set of superpowers, he guided us through the maze of choices, making even the prospect of moving 600lb (kidding) end tables seem like a breeze. His blend of professional knowledge and a light-hearted approach to the Herculean task of furniture selection was nothing short of miraculous. Jason doesn’t just sell furniture; he sells an experience - one that leaves you chuckling at the thought of what those end tables might weigh in laughter. If you're in the market for new furniture and a memorable shopping adventure, look no further. Jason is the champion of furniture shopping you didn’t know you needed. Here’s to hoping his talents are recognized far and wide – and that those end tables come with a complimentary massage after the move!

Leah and Izze were great to work with and incredibly patient and understanding. Very happy with our purchase.

My Sales Lady was very patient and very professional but more than anything she made me feel so comfortable that I really forgot that this was her job.

Had a very outstanding salesman his name was Drew he was very knowledgeable and very kind individual

They did a great job finding items that fit in my budget and provided great customer service!

Josh, was very friendly and delivered great customer service the whole way through of purchasing, very respectful gentleman, however the lady that came over to intervene was not so friendly, I’m almost positive she is a manager and I wish I would of asked for her name! She was very pushy and her tone in her voice need to be lowered, she definitely has some attitude when speaking with customers not a good look, also she made me feel very uncomfortable, business management class is needed on her end. The lady at the front desk for check out was nice as well.

Very helpful, friendly and accommodating staff!

Jason was great! Courteous and knowledgeable!

High prices, sales people don’t explain the hidden cost as far as yearly memberships and protection plans.

Shopping experience was great! Ana was so sweet and even stayed late to help with any and all the questions that I had! I came into the store nervous about making such a big purchase and when I left I had no more worries. If you happen to be there ask for Ana! The cashiers and management are rock stars as well!

Again no comment at this time

I called to ask about my mattress base. It doesn't work and the lady told me it does not have guaranteed when she didn't ask me for my account to see what kind of base I had. It is expensive, still paying and she told me right away it doesn't have guaranteed. She didn't know what kind.

Carman was a great salesperson. She was very pleasant and found us the perfect chair for our needs.

I ended up getting a vanity for Christmas and needed a comfy chair to sit in and was suggested to try looking at Ashley furniture store. I went in only looking till I was greeted by a sales associate named Carmen P. She showed me this chair which was a great snag for my buck in my opinion and was very kind to me when I said I was only looking. Overall great hospitality would most definitely buy from them again.

Tammy G. was very helpful knowledgeable. She told us about some extra perks that we were missing out on.

Never buy furniture from here. It’s a horrible place that will not exchange a bed even if it’s too hard for your body they say also final a horrible place never buy here. Tell all your friends.

Me and my son Came in earlier today looking to buy a mattress, and the customer service from Sara was great. She was very patient & knowledgeable. We will definitely be back soon.

I’m usually not one to leave reviews, but I truly had the best experience buying bedroom furniture today and that is all thanks to my Sales Associate, Sara Z. I’ve purchased a lot of furniture from Mathis Brothers over the years, but this was my first time at Ashley Furniture. Sara greeted me at the entrance to offer her assistance, which I didn’t think I needed because I was just there to look, but I absolutely did! She was so incredibly kind and friendly and knowledgeable! Not only did she answer every single one of my questions, but she also sat with me and gave me quotes on every single bedroom set combination and mattress I could think of and was so patient with me. I have always dreaded going into all furniture stores because of the pressure and persistence of the Sales Associates, but today, it was actually enjoyable, easy and even fun! As long as Sara is my Sales Associate, I will definitely be a repeat customer! :)

Jason was a huge help in finding the furniture we needed to fill our new house. 10/10 service from him!

It was a great purchase from Anna at store. she is a perfect, nice and so patient sale assistant I’ve ever seen.her ideas for decorating was perfect. I love my furnitures so much. And Thanks Anna.

I felt very taken care of...

We have worked with Ana two times now in the last year or two. She’s the best. The sales manager was equally attentive and helped with many many questions. We recommend highly.

Carmen was great very friendly,helpful and not pushy. My mom and I went into the store to return items that we found cheaper online and they price matched it. Great customer from everyone!

Lower prices, but do your own research ahead of time. The customer service person was not very knowledgeable about products.

(Translated by Google) Excellent service from the manager, good prices and Christmas promotions and more that help you a lot to get excellent credit for the first time. I am very grateful. (Original) Excelente servicio por la manejadora buenos precios y promociones por navidad y más que te ayudan mucho a conseguir un excelente crédito por primera vez estoy muy agradecido

Great service! Great people! Thank you to Josh! We got furniture for our whole house as great prices.

Good product for the price and great sales person

Sara and Josh are the salespeople that you don’t dread when you walk into a store. They were respectful, they weren’t pushy, and they insured that we were 100% satisfied with our purchase. I will definitely be asking for them for any future purchases or shopping experiences at Ashley’s.

Jason Kaestner was amazing help today. He was very sweet; I felt no pressure to buy anything. He answered all my questions and walked the entire store helping me coordinate my purchase. The Ashley Store should be proud to have in their employ such a polite young man. I love my two new chairs!!

Courteous and knowledgeable

Friendly salesman. We knew what we wanted before we walked in and that it was in stock. He helped find it fast and checked out quickly.

The process to apply was easy to do.

It was a great experience with Shawn. It was patient and thorough.

Good service

Josh Hart was our sale person. He was very knowledgeable, patient, friendly. Just a very people person guy. His side sale person Ms. Sassy was great as well. Josh is the person that we will recommend to family and friends. Thank you, Josh The Smith's

My fiance and I came in to get a dining set and Jason was wonderful to work with and help us find exactly what we wanted! We plan to come back to see him for our living room set soon!!

Sara was amazing to work with! Super professional and knowledgeable I highly recommend her

Jason was probably one of the best salesman I've ever met. Had an overall great experience I would recommend taking your business to him for all furniture needs. We couldn't find exactly what I needed but I will return to him for future purchases.

I had an amazing experience going to Ashley’s Homestore for the first time. Drew hale was our sales associate and he was so helpful/friendly to us, while we shopped around the store. He got us set up with a new mattress and pillows that we liked. Let us know about all the great deals you guys had to offer and really made us feel comfortable the whole time. He deserves a 5 star review for his great customer service !

Sara and Joshua was very helpful and knowledgeable of the furniture and very nice courteous.

Working with Ashley was the best experience and I would recommend her to anyone! Will definitely be returning to work with her again.

Salesperson was very knowledgeable and got us out of the out of there and a nice timely time great experience showroom was really nice

Josh and Sara are great

Erika was an amazing sales associate ! She helped us put together a look through furniture that suited our style as well as the space we are decorating. She goes the extra mile to help you achieve your end goal. Highly recommend her!!!

Stazia was a pure delight to work with and made it all so easy! She helped us get the best possible deal on the best possible living room and we are so very excited! We love Ashley HomeStore and will definitely be back!

Price Information was fast and convenient

This is the biggest racket I've ever seen they take your money multiple times and then tell you you agreed to it after they do it multiple times in the same week and still don't deliver your product initially your product is there and then stock after they take your money it's not and then they hold it for months and weeks on end do not buy everywhere do business with these people

Drew helped me find the perfect dining room set today, I can not wait til Thanksgiving to have our family meal at our new table. It's perfect Thank you!

The team there was so patient and attentive with me at closing.

The salesperson Sean Langley helped me to compare the four sofas that I was interested in. His manager helped me to see how much the final cost with the protection plan, delivery, and set up would be. It was a very enjoyable experience for my first time buying new furniture.

Drew Hale was super helpful and they had lots of options in stock.

Great employees. We had a great showing of furniture. Well pleased

We ordered our couches the beginning of September. They were supposed to be delivered 3 weeks ago. Come to find out, they ordered the wrong color. It was annoying but mistakes happen right? They resubmitted the order and finally got the right item. Got a call this week that our couches would be delivered today. I got a call from Mathis this morning but the line got disconnected. I tried to call back but it took me directly to the store and said the store was closed and to call back Monday. Never got another call. The delivery guys get here and proceed to tell us there is only one couch because the other got damaged. No one follow up with us before delivery to let us know this. The delivery guys, who were amazing, called multiple managers and the managers confirmed there were 2 couches like mine at the warehouse but they refused to deliver them for another week. I explained that we will be out of town next Saturday and that I needed my furniture. They lied and said they only come to Blanchard on Saturdays. The delivery guys confirmed this was a lie and said they were out here at least 4 times a week. At this point, we are being told “too bad, so sad.” I am currently waiting on a call from a manager so they can explain to me why they refuse to deliver my furniture in a timely manner after 2 screw ups. I will never use Ashley or Mathis again. It is clear they do not care about their customers or righting their wrongs.

Kyle Sherman was excellent at finding everything we needed to complete our living room

Jon and Ashley were both so helpful and patient ! They helped provide me with a wonderful sofa and deal ! Thank you very much.

Don’t come here ! Not worth it ! Returning everything due to their lack of accountability on their faults !!!

After a few days of seeking out the ideal sofa chaise we finally landed at the Ashley store at Portland/Reno Ave., and couldn't have been happier. Erika M. was our associate & she was truly a pleasure to work with from beginning to end. She listened to what our preferences were & provided us with a calming personality, attentiveness & incredible smile. We know who to contact for our future Ashley purchases. 😊 Brian & Courtney

We had a wonderful experience at the Ashley Home Store on Reno purchasing our new bedroom pieces , mattresses, and several wooden hope chests for everyone in our family. We have been buying our household furniture and furnishings from Ashley’s in another location since they opened over 25 years ago. We have never had what we would call a fun and pleasant experience while trying to get what we really wanted until today. Anthony Wishard went above and beyond in every single way that he could think of to make sure that we got exactly what we wanted and got the best price/deal possible. I will recommend everyone to go see him for their home furnishing needs because he is an amazing salesman and person. We will now drive the 4 hours away to purchase what we want from him personally.

Great sales person

Most amazing sales lady Ana, I will buy all my stuff from her directly she is a jewel

Nolan was awesome, helped us find exactly what we were looking for, and made our experience very positive. Super accommodating to what we needed and what we were looking for!

Excellent customer service and knowledgeable sales ladies. They were very patient and helpful.

All 👍

Bought my family’s first couch today and Drew did an amazing job working within our budget and answering all my questions I don’t do reviews often but his professionalism and help was great, and I felt the need to go out of my way and acknowledge good work when I see it. we’re coming back for our mattress in the future. Also the front desk personnel were outstanding and seemed happy to be there and full of humor. Great experience thank you

Anna, the sales person and John Johnson, her manager we’re just two awesome people they made me feel very welcomed, and I thanked him so much for their help. Also a special thanks to Amin from Mathis Brothers for all of his help.

Stazia was very helpful and knowledgeable..

I've been shopping for new stuff to furnish my retirement home and stopped at Mathis Brothers' Ashley Store. Upon arrival, Anahita greeted me, walked me through what was on offer, and got me set up with exactly what I needed. If you are in the market, I highly recommend both the store and would suggest adding for Anahita.

We recently purchased with Jason. He is an excellent salesman that knows his product! If you ever need any furniture shopping assistance please ask for him, you will get a great deal on the furniture and you will leave happier than ever!!

Nolan was so much help to us!

Everyone was very friendly and helpful, worked with us to get everything we wanted, would highly recommend them if your looking for furniture 😊

Our experience today with Ashley section at Mathis Bros was excellent. We really enjoyed working with Drew Hale who was knowledgeable, energetic and fun to buy from.

Sandra was amazing assisting us with our selections

Very friendly employees good selection of furniture

The store guy jessi tried to help me and my husband get approved but with there strict approval the working underclass with lower credit scores can't get any thing I know people who don't even have jobs go right in there and get a 5000 dollar limit oh well.

Was a great experience! Drew helped us and can't say enough good things. Can't wait to get the furniture we ordered.

Shopping for teen bed and had some great price points and financing.

Exceptional Customer Service!!!!!!

Great experience

Riley was a blast and pleasure to work with. Very honest and thorough from meeting to finalizing sale and delivery. She never pressured me and we walked around a while to find what I really wanted. She was so genuine, not pushy and felt like a friend. Delivery was delayed, but Riley kept me in the loop the entire time. Such a sweet woman and it was a pleasure during business with her.

It was good we had a good young man that was knowledgeable about your business

They was very good and easy to work with. No hassle and very friendly!!!

Debacle! Paid 6k for 2 weeks of hell! Providing customers quality furniture in good condition is clearly not a priority for the team at Ashley. Initial delivery Powered pieces of sectional were not working, leather upholstery was clearly cut (with box cutter) large obvious scuffs on corners of furniture. Called customer service for wrong furniture delivered only to get get transferred to the delivery department to explain that pieces are damaged and we need some resolution. But somehow it’s not a customer service issue? BTW delivery department is off on Wednesday’s so don’t have a problem on Tuesday because that will cement the problem in place with no human on the face of the planet able to resolve it except the person who is out of the office! 2nd delivery to resolve Damaged items are replaced with more damaged items. When we tell the driver there is damage he informs us that they are a contracted delivery service and that they have to deliver! No take backs. We now have three left arm facing recliners just placed where ever they can put them in our living room most have visible damage. Wife heads to the store to sit with our sales person and get the problems fixed armed with pictures of the problems and a diagram of what we want, just in case words don’t work. 3rd attempt to resolve, even more furniture with obvious damage and no way to resolve. Refused delivery, and sent all items back with delivery drivers. Went straight to the store to make sure we were credited for all items refused/returned, this results in a manager giving his word that we will not be charged for those items, after the reams of paper produced for purchasing furniture, you don’t even get a hand written list for anything returned, no record at all but a heartfelt “I promise” to take care of this for you. Final result. Many hours we’ll never get back, anxious about no record of returned items, and an empty living room. We gave our old furniture away since we had to make room for the new. If I never see the inside of Ashley/Mathis Brothers again it will be too soon. Delivery drivers were exceptional, we had the one problem about not being able to take items back which was strange but all were friendly and professional. Update 8-8-2023 - There has been no contact from Ashley Store to resolve. The amount I’m being charged has not been corrected. Update 8-25-2023 - Called customer service today. The department was busy so I left a voicemail w/ callback number. Fingers crossed I get a call back.

Best place to do business and get great deals. The people are amazing!!!

My sales lady Leah and the manager that checked on us were so great and friendly. Overly helpful which I appreciate!!

Ana was so knowledgeable and nice!

Bought leather recliner. Ashley Smith showed exactly what we wanted and then options for out kiddos. Saved us time & money! Excellent service & product!

Stazia helped us so much with looking for our couches, she was so patient with us and ended up showing us something we didn’t think we would like but ended up loving and buying. Also all the other agents and the front desk were also so nice. It was a great experience overall!!

Jessica was super helpful and friendly. I wasn’t sure what I wanted but she showed me the options that met my needs. We definitely would recommend her and the store.

Zorro was GREAT! Walked in there in a whim with lots of specifics to what I wanted, and he was patient and so helpful. Got us what we needed- and quickly. Didn’t try to add on or pressure. Fun personality and great to work with, my fiancé and I appreciated our experience

The sweet young lady that helped us name was Sara and we appreciate her patience and how she was knowledgeable, and if she didn’t know an answer, she found out and she she did a very good job!

I usually don't write reviews but I would like to thank CRISTIAN S. for such excellence in service. Our visit went from ok to excellent when he crossed our path. Thank you again.

Jessica helped us find the perfect couch & kitchen table! She is very knowledgeable & was so patient with our indecisiveness.

I was greeted as soon as I walked in. J.J. knew exactly was I was asking for and worked with me to get what I wanted.

My mother came in search for a new living room set and our sales associate Chrsitian was so amazing he took his time to explain everything and gave us the best prices!! This was top notch 🤩

My husband and I were in the market for a new mattress and visited a few furniture stores to figure out what we liked. We were assisted by Sean at Ashley Furniture who was so knowledgeable about the product differences and made some recommendations to us that he felt would work best for us. He was a tremendous help!

Wilson and Anthony did a wonderful job at helping us find exactly what we wanted! Thank you!

They did a great job with us .

Ana our sales representative was really knowledgeable on different selections to choose from throughout the store. We ended up purchasing the first set she showed us. Almost as if Ana knee we wanted that set when we walked in the door.

My sales consultant was Kyle Sherman. Very personable and professional young man. Was very courteous and helpful. I selected my items and the purchase process went very smoothly. I am very pleased.

Zorro , did not rush the sale and help me in financing for a better deal . Perfect day to shop !!

The best so far on most clearance furniture

Steve Carmona is the best! He’s a veteran and so helpful. Goes 1000% above and beyond. Amazing attitude. We’re super happy with our purchases and experience. Give that veteran a raise!!!!!

Sara was amazing help to our family!!!!

Memorial Weekend Sale? Sticker price marked way up vs what was offered, demanded service plan with items not needed, and forced to sign up for their membership. Checked the item online and it was listed for $1100 less than the blow out Memorial Sale. Walked out never to return. Shady

Ana was fantastic! Grateful for her help and genuine care in helping us find the right pieces.

They were great and not at all pushy.

TT is a very good sales associate! Kind , professional and knowledgeable of the furniture! I will definitely be back to purchase more from him!

J. Wilson was a pleasure to meet and have him assist me in selecting the perfect chair for my husband.

TT in the Ashley area was amazing. You should have more sales people like him that want to help the customer rather than attaching them at the door to sell! It was simply offensive !!!

Ashley was an Awesome sales person from start to finish, very pleasant to talk to wasn’t, I didn’t feel pressure to buy a more expensive piece of furniture, one of the best sales persons I’ve dealt with in a long time. Great job. Thanks.

It was great. Very helpful and patient.

Joel was great. He was kind, well informed about the furniture, and also didn’t push us to hurry.

TT is hands down the best salesperson! Thank you for your expertise!

Sales staff was beyond competent, friendly and engaging. Everyone worked on our behalf and in our best interests. Ten out of ten would recommend to anyone in the metro area to visit Ashley. Ask for Jason. Ask for Christian. This was the highlight of our home redecorating journey.

The best place I’ve ever bought furniture from!! :)

Sold a piece of furniture out from underneath us that they marked as sold. Had to clear up an error that they made on our account there. Looks like this was my last time dealing with Mathis brothers. I’m shopping at bob mills from here on out. It’s a shame that even have to give them one star.

Ty Winston was an absolute pleasure to work with. He listened to our needs, did not try to upsell us, eluded patience, & was super laid back & personable.

Anthony was so awesome in assisting me go to this guy for all your home furnishing needs!

Tammy and her team were fantastic. 2ill be shopping here in the future. Thank you all!

Great selection of furniture and helpful staff. They work off commission, so expect several people to ask if you've been helped. None of them were pushy. Everyone was very nice.

Great Customer service, enjoy shopping with them.

Joel was very helpful. Would recommend him to anyone.

Love the furniture I purchased. Not thrill at all with the service of my sales rep Kyle. He stated multiple times that it was going to be 24 months 0% interest. Only to find out he was lying. His excuse once confronted about it was “you misunderstood, that’s why you got it at such a good price”. Just get a knowledgeable rep to do business with.

Sales lady was very knowledgeable and helpful.

Great I love everything I got wonderful customer service

Sean was awesome! Knew his stuff and didn't try to upsell. Greeted us upon arrival and outstanding

Every one was nice they always asked if I needed help. The service was great they described every thing to the last detail and were very patient and every on smelled great.

Great experience Salesmen TY was awesome and very knowledgeable Great experience thanks agin TY

Cierra Michelle is an amazing sales womannnn !! She knows her stuff and wants what is best for you very professional and doesn’t make you feel pressured !!

Ty did an amazing job answering all of my questions. Trying to get me the best deal that would work for me. Great customer service, professional and polite.

Very satisfying experience buying my sofa and chair. Trulove was very professional in helping me with my purchase. Covered all the bases

Nolan was our salesman. He was professional. He was courteous. He asked for help if he couldn't answer our questions. Great overall experience

Our sales person was happy, helpful and friendly. She is an asset to your store

Joel was the absolute best!!!! Great personality and very knowledgeable. We will be back tomorrow to make another couple purchases with him!! He is a Badass!!

Ashley the saleswoman was very helpful and got me exactly what I wanted AND with a great protection plan.

Salesperson Tammy is amazing. After being told that they did not have credenzas by our original salesperson; Tammy stopped us on our way out and immediately showed us several great options. Ended up getting two for both rooms.

Awesome staff! Ari was exceptional as she took time off to explain to us the various mattresses, bed sets and other options available! My wife and I were more than satisfied after her flawless salesmanship! We highly recommend Ari not forgetting her Manager who also negotiated a good deal for us.This Team is just unbelievable! They left a smile on our face that Sunday 03/19/2023 after we sealed our deal. Thanks Guys 🙏

Anthony Wishard was a great help. I found what I wanted and he made it fit my budget

Ty was great to work with. Listened to what we were looking for and found it!

Friendly Patient efficient

Customer service at its fullest John is the man I see why he is in that position! Y’all need to go see him,knows his stuff and is very professional.

Absolutely fantastic experience. My sales rep, Ashley, was awesome! Very knowledgeable and helpful. In and out in no time, bundled more and spent less then expected. Thank you again and I will be back.

Great experience!

ASHLEY Smith was very kind and attentive from the very moment we walked in. she seemed very knowledgeable and showed us a variety of options and worked very quickly at getting us set up and checked out. I'm excited to get my order in!thank you!

Thank You for listening and expediting the paperwork given that my 89yo mom was exhaustedc

Joel was the absolute best salesman.

Steve was and is amazing thanks for all you do and did🥳!!

Torre helped us with all the questions we had and made it a painless process.

Wonderful customer service!!! Didn’t have the couch I was looking at online but Rylan was able to help me something better!!!

Both the sales lady and the billing lady were very very friendly and helpful and very courteous......VERY PLEASED with this place and would definitely recommend to family and friends.

Amazing customers service and had exactly what I wanted at a great price thank you guys again.

Great shopping experience! Thanks Steve, Ana and Chloe for being so helpful!

Tammy went above and beyond for us to find the perfect tv stand and rug to fill our new home. She was friendly, knowledgeable, and took the time to learn our family dynamic in order to recommend the best products. We will definitely be repeat customers thanks to Tammy!

Loved our experience working with Ana was amazing! Highly recommend!

Our salesperson, Ana, was very friendly and helpful but not too pushy.

Drew, the sales representative, has helpful without presumptuous. Drew let us direct our search and provided helpful responses to our questions. With his help we found the furniture and accessories we wanted to complete our room.

Sales staff was great but unfortunately I should have ordered direct from Tempurpedic. The mattress arrived much firmer than the one I had tried at the store and one of the sleep center. I thought I had a test period but was informed it was final sale since I did not pay to join the club and buy a mattress cover and pillows. I could have ordered direct from Tempurpedic and got a 90 day trial for free. Just a FYI the price is the same direct and your don't have to pay more for a test period. They did reach out but did not respond to my email.

Zorro is an excellent person and sales person.

Went in just to look around,but ended up getting a great deal on a mattress.Thank you Drew for helping us find the right mattress and financing.We will be coming back to this store.

Ciara was great and very patient!

This place has been amazing! I bought my living room furniture from them a few months back (LOVE) and today a bed! The customer service it top notch! Shout out for Jonathan W for his amazing customer service and patients with me and my family! He’s phenomenal!! ⭐️⭐️⭐️⭐️

We had a great experience with Drew today. She was very helpful and we left with everything that we needed.

Huge shoutout to TT & Rylo!!! These young men were very good. Had a great experience with them.. Outstanding Personalities, Sharp dressed, knowledgeable and professional with a lil bit of fun added in! I’d be honored to have them as my sales reps again! Go see them at the Ashley Store, you won’t be disappointed!! Thank you gentlemen’

Our salesman Jon was kind, knowledgeable and helpful!! Had a great experience!!

Very informative and helpful. The sales lady was very professional.

Awesome shopping experience. Everyone we so helpful. My sales person Wilson was friendly and patient with me. So happy to finally find what we wanted.

Stasia was an awesome sales person and was not pushy, which we found to be refreshing for a furniture shopping experience.

Wonderful people

Juan Johnson was amazing and super helpful! Very patient and kind helping me decide what would work best for my budget and my small living room

I’m very picky I even had went to 3 other stores looking for what I wanted, and that I could bring it home that day or the next. Trulove helped me out and was SO HELPFUL! She was Annie to deal with my pickiness and asking so many questions. I know I can be a handful when I’m making a major purchase but she did it with ease!

TT was absolutely fantastic…very knowledgeable and professional

Always have the best of service.

Had a bed for my daughter ordered since October. I was told it would be shipped in a couple of weeks. That was the response I got for 3 months. I called and told them to order it from Ashley website since it showed in stock. Buy they said they are not affiliated with the Ashley store. That is one of the dumbest things I have ever heard. So I bought it from Coleman furniture and it is being delivered. This place is worthless.

Sean did a good job at securing the sale, he answered my questions, and pulled me a great deal.

Kyle was amazingly patient in working with me and my wife. I will be coming back to this store and speaking to Kyle anytime I need to purchase anything for my house!!!!

I tried to pay twice, but you said there was no records of me buying the bed, so I waited until you send me a reply. Now I know I can pay my bill and I will in two days the payment.

When we visited Ashley what my husband and I had found online wasn't available in store..so the woman who helped us, Ashley Smith was wonderful and helpful about special ordering it for us.

Zorro was amazing called the store (I was looking for something I thought I had seen there) he text me everything they had in that style! We ended up with a hyland cow picture. Poncho looks great on our wall thank you Zorro for going above and beyond for me!

Great atmosphere! So many choices! Juan Johnson made the process absolute perfection! A+++ service! Very professional!

Absolutely the best customer service from Juan Johnson! The whole experience was easy and informative.

Very professional!!

If you don't want white or gray upholstery, this is not your place to shop.

I came in for a couch, walked out with 2 new mattresses. Jonathan Johnson was amazing and made the experience memorable. Most fun I’ve had in a furniture store.

Wilson our sales associate was wonderful and very helpful. If we return, I would ask for his help specifically again. His knowledge and expertise helped us pick out the perfect couch to fit our needs.

Tyler was great and very helpful with our bed purchase!!!

The salesman is very professional and knowledgeable. Has a charming personality and courteous. We are very pleased with the entire customer service 😀

I had another pleasant experience. I am a repeat shopper because I love it there.

I would not recommend Friends or family to buy furniture from the store customer service is horrible management team is horrible I have requested and managed to call me I have not received a phone call as of today I have damage furniture For the fifth time Deliver to my residence I have bought furniture from Matthews brothers for years and I have never experienced this at all I could Truly say they did not deserve a one star at all Is on this purchase

Christian was nice and helpful and didn’t pressure us

Tammy is our favorite sales lady. She is so helpful each time we come into the store. We always enjoy our shopping experience at the Ashley store on Reno.

Great sales person. Found just what we were looking for.

Our salesperson Ashley was great! Very friendly. Very knowledgeable and extremely patient with my picky wife.

Ana was so helpful, not your typical sales person that tries to get you to buy the most expensive things. She spent a couple of hours being very informative and patient. It made the purchase of our new bed so much smoother than expected. Thanks Ana - we will be back!!!

Great experience, staff very attentive and helpful

Mr. Wishard was fantastic and got us everything we needed and then some for a great price!

Wilson was amazing!! He was so helpful and made our shopping experience great

Great experience!

Great service and very courteous sales group. Will definitely return for our next purchase

We came in an hour before closing and experienced the most helpful team that went out of their way to rearrange the furniture on the floor so we could get a better idea of what we were purchasing. Zorro, our sales associate was extremely helpful without being overbearing. Best furniture shopping experience I have ever had.

Friendly non invasive sales staff. Very pleasant and clean atmosphere. Sales staff doesn't stalk you, but always available for questions and knowledgeable.

Juan Johnson was extremely helpful and made the process easy!!

Good

Great place to shop for furniture.EVeryone is so nice and help you find what you need.Tammy was excellent

Buying furniture should not be harder than buying a car. If Wal-mart can install self checkout at their stores, why can't this process be streamlined. The people were very friendly. The reason for two stars. However, the checkout procedure almost made me want to walk out and go to another store. The rewards program is lacking as well. If you don't use your account in a year, it gets canceled, and you have to buy a new membership? Seems like management can make this whe people would want to come shop here. Management, please fix this.

Wilson was the absolute best! He was very knowledgeable about all products, promotions, and his costumer service was unmatched! We cannot wait to receive our furniture!

I had a very nice experience at the Ashley HomeStore. The sales associate, Zorro, was attentive and friendly. I appreciated that I was left to shop until I was ready to buy.

Chloe was amazing and so helpful but also gave us our space to shop. So easy to talk to and helped us pick out the perfect Anniversary gift to ourselves.

No rushing or pressure

Purchased as is couch. Price was reasonable, but more importantly in stock.

Carmen and Christian we're very polite and very nice, informative, yet professional, it was indeed a pleasure to be their customer. They both are truly a asset to your company.

Sini and Ana were very helpful and non pushy.

Found what we needed quickly with friendly service from Juan. Great experience!

We came in late in the evening looking for a couch. Found exactly what we wanted and apologized over and over for keeping them late. They never acted annoyed or anything. A big commission helped but stills super kind! We had to order what we wanted, I can't wait for it to get here!

The service and the deal they gave me was so good. That even though I said I wasn't buying anything I found exactly what I wanted and bought it.

Christain took care of us! He’s the best!

Jonathan was amazing, very friendly, polite, courteous and ensured I got exactly what I wanted. He was amazing since I walked in that door, he greeted me with a smile, he d genuinely seemed ready to help and I appreciate it so much. Definitely recommend.

very friendly helpful staff.

ASK FOR OTHMAN OR CHLOE! I arrived at Ashley to purchase replacement piece’s purchased at Mathis Outlet. Due to manufacturing issues my original purchase was unsatisfactory. I was going to be given credit as soon as they picked up the original delivery- next week! I wanted to be proactive and have the replacement at least ordered since Mathis advised I can’t use the credit until Ashley can see it in the system. Othman greeted me when I walked in with the biggest and warmest smile! I already felt less apprehensive since I expected this exchange to be problematic. I walked up to Othman and stated that I knew I would need assistance and told him what I was trying to accomplish. He told me his job was to find the solution and he certainly did! With the help and guidance of Chloe, they worked up a 6 pc sectional with only the 4pcs I wanted, they coordinated a new pick up day for the faulty furniture to coincide with the delivery day of the new so I will not be without furniture for even a day and they did it with all with a smile! Not once did I feel like I was holding them up or taking too much time. It truly was a painless transaction that was actually fun and I will recommend them whenever the opportunity arises! Thank you Othman and Chloe- I can’t wait for it to arrive next week!

Staff was helpful and super friendly. I would definately recommend this store to my friends and family

Ashley's only employee named Ashley was extremely helpful with amazing customer service! Thank you so much!

Wilson was very helpful with our purchase. We will definitely come back.

Everyone was very helpful . Jon was very helpful and we found what we wanted and more .

Over Priced

Reno tried to understand the arrangement of our living room and find us the furniture we needed to fill our space. She went out of her way to put things together for us til we found exactly what we wanted.

Steve was fantastic. I went in apprehensive and anticipating to walk out disappointed but I left very happy with both my experience and purchase. He took the time to make sure I was sure. Super pleasant and quick service from all involved!

Adnan S. made our living room furniture shopping so fun , easy and overall it was an amazing experience. Will definitely be coming back. 😁

Very clean, friendly staff, and I got a great deal on a new mattress.

Just wanted to let Ashley's store know that my experience with your store was amazing. Zorro did an excellent job helping with whatever we needed he even went above and beyond for us. And I also want to tell u guys how Bella really did put her work in for us thank you Zorro and Bella. When we return we will be sure to ask for u guys thanks for ur time. Have a bless one