Ashley Store | Owasso, OK 74055

So helpful a great experience!!!

Great place to shop!

Enjoyed my shopping experience!! Very knowledgeable staff!

Honestly one of the worst furniture buying experiences that I’ve had. My headboard came in broken and it took four weeks to get the replacement part and when it arrived it was missing the hardware. My dresser was on back order and the original promise date was June 23, then June 17th then without any warning July 7th. There’s been little communication without me constantly reaching out first. The representatives have been kind. The only reason I’m giving two stars is because of Jaime and Anderson with customer service at Mathis brothers. I spoke to Jaime after realizing I was missing the hardware and he had it ready to be picked up within an hour. I spoke to Anderson about how terrible my experience has been and he was very kind and helpful and got me taken care of. Overall I will not be returning to Ashley, maaaaybe Mathis but I’m still unsure of that.

This is the third major purchase I have made at the Ashley Store in Owasso, Harry is the best to work with. I highly suggest you go see him the next time you are in the market for new furniture!

Everyone is so helpful, they don’t hover over you , they let you shop !! And when you’re ready to buy they make the best deal they can !!!

When my family first moved to Oklahoma with nothing we came here n furnished our apartment with beautiful furniture and Cari Bolen worked hard to get us a great deal and get us everything we wanted. Again we came lookin for some new bedroom furniture and Cari was just a delight to work with!! She has done so well to treat us like family. Highly recommend shopping here if you want to shop with some one who cares about your wants and needs!

The staff is friendly and knowledgeable and helped me every step of the way. Sadie, C is the sales woman who helped me and I will be asking for her next time I need furniture.

We were greeted as we entered the store. They checked with us to see if we needed assistance and answered several questions. We viewed the selection and narrowed it down to several choices. Angel assisted us and answered several more questions. She was very friendly, not pushy and completed our transaction. It was a very easy and simple process.

Good people and very helpful with great quality of merchandise

Very good shopping experience! The sales associate, Ethan, was knowledgeable and offered useful info on different items I was considering. He was very helpful and not pushy at all. He was also kind to my kiddos which was a bonus! I would definitely ask for his help for future purchases.

Very friendly salesperson. Answered all our questions and made spending money easier

Great job, Hayden! Love my purchase!

Charlotte was awesome! This was my first time mattress shopping, and she was able to answer all my questions! She greeted me as soon as I walked in, and was very professional and knowledgeable. Very happy with my purchase, and I recommend her to anyone in the market for furniture!

The salesman was very patient! Hayden thanks

Went in looking for 2 power recliners. Was met by Angel Neal and she was very knowledgeable in all recliners that I looked at. Also helped me get financing so I could purchase my recliners. I will be looking forward to making more purchases in the future. Very friendly and not at all pushy to purchase anything. Answered all my questions. 10 ⭐️ 👍

Great service with Matt and Kris.

Great service

Great service and they really went over and and above

I enjoyed my experience with Ashley furniture in Owasso, Oklahoma! From my sales person , Cari Bowen to The manager and finance department were all very professional, courteous and prompt, and made the Entire experience wonderful!

Great interactions with the sales people there and were able to help me through my entire process shoutout to Matthew

Very god place.

Staff were very helpful & patient as I looked through the store for just the right living room furniture. They took time to go through the store & show all the different types of furniture we were interested in.

My salesman was AWESOME! Harry Washam was courteous, helpful and professional. I couldn't have asked for a better salesman. Thank you Harry for helping me pick out my dining room table and chairs. I can't wait to see it in my dining room! I will be sending photos!

They were very helpful, friendly, and made the finacing very easy. Would go again

The employees were knowledgeable and not pushy. It was a good experience.

Ethan was very helpful. Great buying experience.

I had an amazing experience and everything went so smooth! I highly recommend Jacob Darnell, he made our experience great!

tl;dr - Great in house staff, poor support. I purchased a Purple mattress and Premium Smart base from Ashley and had a fantastic in-store experience with that staff. They got us the right financing and even threw in delivery and installation. Now, I'm wishing they hadn't. Our Premium Smart base was installed without some necessary bolts and supports and getting any kind of service after the sale has been like pulling teeth. I called and made a service appointment. That gentleman was nice but admitted he had never worked on a Purple base before so he took some photos and left. The process after that is supposed to be; their parts department will ship my missing parts, I will notify them when they arrive and schedule another service visit, and I should be 'fixed up.' Except, when I call to see if there has been any update on my parts, voicemail and no call-back. Try again the next day. Voicemail and no call-back. I would LOVE a resolution on this but for now, I'll be sleeping on a wonky, sagging, brand-new, $5000 bed...

Garrett was very helpful and answered all our questions. He wasn’t a pushy salesman at all which is very important to me! He had a great approach and was funny and helped us find the perfect bedroom set at a great price!

VETERANS BEWARE! First, their store marks up prices from what they sell online. Second, you can only get your meager 5% discount through a very convoluted way. Third, if you order online, they WILL NOT honor your 100% Disability Tax Exemption, even after calling and being bounced between their finance and customer care office ("I'm sorry I don't know how to do that. Let me transfer you.") Ashley - you messed up and we WON'T EVER buy from you again. Further, I will be telling everyone who will listen how your company absolves itself from fiscal honesty.

Charlotte was amazing she listened to our needs and didn’t push anything on us. We found the perfect living room furniture and will be purchasing a new bed soon.

Harry made furniture buying fun and painless

Great experience, no shopper stalkers, prices are too high and the insistence that you get an Ashley’s Card is a little annoying.

Nathan was a big help and great to work with. The cashiers were a blast also.

Someone called to confirm the delivery and everything was good and I told her there was a scuff on the chair, but was busy and asked her to call back and she did not call back to send someone out to fix it or replace it is what she had originally offered tutu, and I told her I needed time to make a decision I was headed to dialysis when she called me.me. Other than that the process was very good.

Angel helped me out at the Owasso location and she was amazing. She helped me get 2 couches and a complete bedroom set and mattresses. She was very knowledgeable and made the whole process very easy and non stressful for me. I am very pleased and will recommend

My spouse and I went to Ashley furniture in Owasso to buy a mattress. We bought a $5000 Tempur-pedic mattress from Ashley‘s. Do not make the same mistake we made. They do not honor the Warranty Tempur-pedic offers. They have a no return mattress policy, so although on their phone when you call them, they brag about a 365 day mattress. Return, they really don’t honor that unless you buy a warranty for extra money and a mattress, pad and pillows. This is all their mattresses not just Tempur-pedic these people are snake in the grass, they did not tell us that the warranty at Tempur-pedic offers is not honored when you buy it from their store in order to get it on or do you have to buy it from our Tempur-pedic store or mattress firm. I am so frustrated. They also promised us a cord to use with our split king so that it would be a simultaneous movement on our frame and $300 worth of supplies. All of this has been a lie do not go to these people for anything. So disappointed.

Our salesman Hayden was very helpful and even carried furniture across the store for us so that we could compare and get a visual. Super impressed with the customer service and also he worked out different scenarios for pricing for us to get us the best deal.

Very informed salesman had a good visit and found what we needed in short time and delivery was great

Hayden is the best and gives a great deal. Go and see him!

Simple and easy. Saw what I wanted and Harry put it all together and made it happen.

I was searching for an area rug. Cari Bolen helped me find the perfect rug and I was able to utilize my Ashley credit account for 12 months no interest on my purchase. I'm even getting free delivery. She was helpful, professional and above all she made me feel like I was a valued customer.

I came into Ashley to buy a mattress in a box and talked to Hayden M. one of the sleep specialist there & ended up saving hundreds of dollars on a hybrid mattress that is a lot comfier and helps me get the support I need from playing sports my whole life. He was very helpful and gave a lot of great advice!

Cari is one of the most energetic awesome people I’ve ever talked to! Will be returning!

Dale was very helpful finding me a good mattress that fit me based on my needs. I thought I wanted one thing and he explained how a different mattress was the better fit for me

Cari Bolen is definitely the best sales person I know, she is absolutely the sweetest and most hopefully person at Ashley's

Discount Dale at The Ashley store in Owasso provided me with an excellent experience while I was shopping for a new chair. He was attentive, informative, knowledgeable about the furniture, and was exceptionally polite. I highly recommend this store.

Cari Bolen did a fantastic job of helping me find what I needed, gave excellent advice on how to take advantage of deals, didn't pressure me too much to try to force a sale, and helped me efficiently close on a deal for some new furniture. Thanks for the service.

Ethan was our salesman and he was very helpful.

Love the variety and quality of the stuff they have in stock. Was welcomed when I walked in by a woman named cari she was very helpful glad I came.

Loved coming here cari helped us with everything such an amazing experience! Will definitely be seeing me again soon. Would recommend.

Our sales rep, Hayden M., was very polite, helpful and easy to work with. After quoting our price, we left and did our research. We sent in the competitive pricing and Hayden did his best to match or beat those prices. We chose to work with Hayden and he did a great job explaining the warranty, delivery, pick up, etc. We’ve purchased from Ashley Furniture before and will do so in the future.

Bought a bed from cari and it's the best ever!!!

Love this place Cari helped me. She is so amazing and so helpful She was so very sweet loved working with her and hope to work with her in the near future.

Cari Bolen was a great sales lady and she was the nicest sales person I have ever been with. Me and my family are so honored that she was there to help guide us in buying our new furniture, I recommend Cari every time.

You have to go see Cari!! She’ll make sure you find what you need, get a great price, and have the best time. 💓

Best customer service I've ever had! Angel was extremely informative and helpful. She helped me pick out the perfect mattress with mattress protecter! I will buy from here again and ask for the same employee!

Beautiful store, absolutely love the furniture. And Angel was such a great help. Will definitely be going back!

Ashley furniture has the best deals! I enjoyed shopping there and the staff were all helpful and helped me find exactly what I needed for my home! Definitely recommend shopping with Ashley. (:

Courteous sales person(Mathew) and no interest financing makes this store a great place to update your furniture!

I have always had the best customer service every time I visit the store.

I'm not going to list the name of the employee that helped me and my husband because that's not the point of this review. I just want to try and help out anyone else trying to buy furniture from being scammed. We went to Ashley's furniture in Owasso during the Black Friday sale in need of a couch. We eventually found one with a price point of $2,100. But we decided to not include the ottoman.The lady helping us made comments such as, "let's try and get a deal for you" and "I'll see what I can do to lower this." Cool. She comes back and says she can get us $500 off with discounts. Awesome. She tells us she can get us free shipping if we are able to carry the couches from the front of our house to the inside. We can. Then says that all of their furniture comes with a 5 year protection plan. Next, we notice a sign that says our couch comes with a free furniture (lamp, side table, etc) due to Black Friday. She says, "well, I already gave you the free protection plan. That's typically $229." We were fine with that, even though she said all the furniture comes with it... implying that it's free. But we weren't going to argue something small like that. We asked her about the 5 year interest free in store deal (promo online said we had to go in store to claim this) and she said she had no idea what we were talking about and that "must be online only." Proceeded to say we could have a 2 year no interest. Again, we didn't argue because 2 years worked fine for us. When we logged onto the website to set up payments, we notice that the couch was still 2,000 plus a fee of $139. We then looked up our couch on the website and noticed that the price was only around $1600. We called Ashley's and she told us that she never said the protection plan was free and that the online prices are different from in store. We basically paid extra for a couch and got lied to/scammed out of $400. So, be weary when talking to the in store employees. IF you're going to buy from them, I'd look around the store and then buy online. But, I'm personally never going to shop their again. In times like these, everyone is struggling and I expect anyone helping me to be a decent human being. Idk, that's just me.

Don’t buy the $50 candle boat. 1/2” wax at best. I wish I could rate negative

Customer service was excellent. They assisted us in our needs and were able to find the items that we were looking for.

I had purchased a bed room set, had it delivered and to make room for what I got I had to get rid of the stuff I had, there was a defective part so the bed couldn’t be put together the day of delivery and had to buy box springs over the phone because they didn’t tell me I needed them. Even after I had asked. So here I am waiting a week sleeping in a spare bedroom. Waiting for parts They did discount 20$ what a joke. Never Again.

Angel was amazing, as always! Thanks for making tough choices so easy.

Great service and attention.

Great customer service!

So we spent around $10k maybe a little less or more on a living room set and a mattress. Delivered a week or so later missing the cord for the usb port on the loveseat thing. I called, my husband emailed, and then they sent the wrong part. I called, he emailed, I went by the store. And we have never received the correct cord. But they have our $$ so oh well. I guess that’s what I get for not shopping local. Pretty disappointing in their after purchase service. Our last living room furniture we bought local, and it lasted a good 10 years. I’m doubting the longevity on this set, it seems to have already settled where we sit. Just goes to show you more money does not mean better quality. Oh and I give our salesman 5 stars, he was super knowledgeable and friendly but not pushy. The missing cord thing is not his fault. I know he tried as well to get the correct cord to us but we had to deal with home office or something.

Easy transaction. Reasonable price. Friendly, helpful associates.

damaged my property delivering furniture and they won't respond to my requests to have it fixed

Very nice and clean and well atr angel; personnel was very friendly and courteous.

Great experience. Nathan Lewis was very helpful and the young lady that helped him(her name escapes me) went above and beyond to get us the best deal! Thank you to them both!

She was nice person and help us

Matthew was extremely helpful. He was able to find the mattress I Needed and he was very professional.

Great experience at the Ashley Home store in Owasso. The ladies were all very helpful! Special thanks to Charlotte for helping us get exactly what we were looking for.

Was treated courteously and respectfully. When I could not find what I wanted in the store they were extremely helpful to help me find what I was looking for that could be ordered for me.

I was searching for just the right recliner and Matthew helped me find it! He answered all my questions, was very professional and patient with me. The purchase process was very fast and easy. I am very pleased with my experience.

Everyone was great! Super excited to get my new living room set! Aaron Roberson thank you!

Do not come here unless you want to be harassed by sales people trying to earn their comission. Perhaps when a potential customer tells you they are just browsing multiple times you should take the hint, eh?

GREAT Experience! Aaron knew all about the furniture and how to match it to what we needed. All the staff was helpful but not pushy. I am very grateful for the great prices and financing I was able to get!

Hayden was extremely helpful. Took us immediately to what we were looking for and had us taken care of in no time.

They are always so helpful and friendly

They fast friendly and got me a good price on the couch I wanted. Very pleased.

My husband and I had a great experience at the Ashley Store, in Owasso. Aaron was very helpful and professional. We will be back!!

Nate was awesome! I went in to just look at couches and see what they had to offer. No intention on buying anything and was pretty sure I wouldn’t be approved for much with financing. I fell in love with a couch though and Nate did everything to work with me. I was approved easily, he ended up saving me more than $500 plus got me a $300 patio set for free! He gave me his number and said he’d take care of whatever was needed from delivery hiccups to a stain I can’t get out. He was patient with me (we literally looked at every single couch in the store), never got irritated, never tried selling me on anything, took my budget seriously and worked his magic to get me the couch I fell in love with inside the budget I needed. The deal came with a rug, which I didn’t need so he worked some stuff around (I literally saw him approach at least 2 seperate people to help me negotiate for something else) which is how my patio ended up with a brand new look. Would recommend 10/10…Ask for Nate. You won’t regret it.

Harry was great. Very patient and knowledgeable. The store has a very large selection of furniture.

Loved that Hayden Marler was not pushy and had patience with me asking him to repeat himself.

Mathew Corley was an excellent help and found a way to work with my needs for a sectional. Professional, courteous, intuitive and attentive. I appreciate all he did for me today. You’re a better company for hiring this young professional. Thank you.

This is my first purchase with Ashley Furniture and I am extremely happy with the quality of my furniture and the overall experience in purchasing it. Harry made it so easy. He is very professional and made my purchases so easy. We met initially and discussed what my plans were for my purchases. He is truly amazing and did everything to ensure I was happy with my furniture. Very patient as I wanted to sit and look at everything. Financing was easy as I already use synchrony with Rooms To Go in NC and was very established with them. I look forward to a long relationship with Ashley Furniture.

Staff is excellent

We really enjoyed our shopping at Ashley with Team Lead Harry Washam. He was helpful, knowledgeable but not pushy at all. He knew the product lines well and was ale to find us everything we were looking for in one stop.

Enjoyable salesman, with lots of good information about the purchase I made. I would like thank Harold for help me make a great choice in the sofa I purchased.

Harry was absolutely amazing! Very patient with us and helped us explore options best suitable for our home. Looked out for our best interest.

Harry Washam was amazing! He’s a great salesman and very polite and caring!

We had lovely shopping we were allowed to shop and discuss the furniture amongst ourselves with being bother by the sales rep but they were always right there when had a question.

Salesman Matthew was very very nice. He was professional patient and answered all questions. A great asset for your business.

By far the best Ashley in the Tulsa area!

First of all LOVE my furniture.. and enjoyed working with my salesperson.. at the time. . A young female.. I’ll not mention her name nor her female bosses name.. but… they did some unethical things to charge my account WITHOUT EXPLANATION! Almost $200! It was the last day of their promo.. July 31.. and they pushed through some things to make their commissions and sales look good for the month. I will assure you I will NOT be buying anything else from them. I’ve been in sales all my life and NEVER have I padded accounts, or been deceptive in what my customer was getting or being charged!! This is so unacceptable! So my advice to anyone who buys from them.. make sure you know what’s going on your charges! If they say they are “giving” you something.. be aware.. you WILL be paying for that “gift!” Again.. I love my couches.. hate the experience.

Nice store with helpful employees!

Wonderful sale person Harry Washam. He was friendly and professional, and let us roam around and didn’t hover over us. I definitely will encour come back to Owassa Ashley’s .

I went to buy bedroom sets for my teenage sons & was greeted by a nice young man, Ethan. He showed us the selections, was very knowledgeable & answered all my questions. He was able to give me a nice discount for my large purchase. He was professional, personable & a joy to work with. Thank you to the entire staff, I highly recommend this store.

Very pleasant helpful staff. Store set up nicely. Large variation to chose from.

Hayden the salesperson was super and so helpful making my shopping experience great!

Had great experience. Thank you.

Had the best experience today at Ashley furniture in Owasso. Ashlyn went above and beyond to help us with our furniture purchase. She was patient, genuinely friendly and knew all the answers to our questions. We were so impressed with this sweet young lady. Also the prices were excellent! Highly recommend this store.

We had a great furnishing specialist in Ashlynn. She had answers to every question we had. She was not pushy and allowed us space to browse but was readily available when we needed her help. We highly recommend Ashley Furniture Owasso to anyone and ask for Ashlynn. She couldn’t have made the experience any better!

My sales lady (Cari) was helpful from start to finish with the sale, explained all steps along the way, thanks Cari we will shop there again

Ashlynn was an awesome sales person she does a great job.

This is a great store. Harry, our sales rep, didn't push us and was extremely knowledgeable, friendly, and ok with us dragging him all over the store. We came for a sofa. Ended up with a sofa, recliner and coffee table. This guy knows his stuff!!

Matthew Curtis was the sales rep and he found exactly what I was looking for and I purchased it. Great customer service.

Had a great time!! Everyone was so friendly. I had a difficult time deciding what I wanted! Everything was so beautiful! I couldn’t resist and bought more than I planned !

We were shopping for a new mattress and chair today. Harry, our salesman was a sleep specialist and was very helpful in helping us make the right decision when choosing our new mattress. He also made sure we got the best deal on the Purple brand mattress that we purchased. They will match all competitors deals. He also helped us with purchasing the best chair for my needs. Thank you so much Harry for making our shopping experience a great one.

We would like to thank our salesman Harry for a very pleasant shopping experience.

We were very pleased with the service. The salesman, Harry, is a sleep specialist and knew exactly what type of mattress would work best for our needs. He offered alternatives and helped get us a very good deal. When there was a mix-up with the delivery, Harry took care of the problem, even though it was his day off. All in all, very pleasant experience. Will visit the store again.

What a wonderful experience it was working with Harry Washam, Team Lead at the Owasso store. He went above and beyond to make sure the sofa set I wanted was available and could be delivered within my time table request for a great price. His level of service will have us coming back to Ashley very soon for other home furnishings.

I will go with 5 Stars, but I will say the paperwork part of the process seems a bit inefficient. Otherwise, our experience of shopping and purchasing furniture at Ashley has been very good.

Gretchen did a fantastic job with knowing the answers to all of our questions. She was extremely helpful and not to mention very friendly and a pleasure to work with

Harry was extremely helpful, relatable and very low pressure. Will definitely come back to him for future purchases.

Harry was so helpful! I found just the chairs I was looking for!

Have purchased furniture here multiple times and have had a great experience every time! I have to say customer service was fantastic and they stand 100% behind their products.

They had exactly what was needed/wanted at just the right price.

Harry was great! So helpful and patient with us. It was an enjoyable experience.

HAD A TERRIBLE EXPERIENCE, got approved to get the furniture I wanted sofa, loveseat, end tables, coffee table rug etc over 4,500 worth of furniture), but the rug was discontinued and the only one left was in the store I asked can they discount this rug because it goes with the entire set I like, the guy that was helping stated that shouldn't be a problem, he asked his Manager and the Manager stated he can only do $100, I advised I will have to pay that or more to get it cleaned (rug was white and black). He came back and stated he can only take off $80 more dollars but instead of us getting 18 months same as cash it will only be 12. SO you mean to tell me that's the best you can do on a discounted used rug, he said he would get in trouble by corporate, so we walked and he let us when we was about to spend 4700 over a rug. WOW Ashley, hate I got approved with your company. Terrible call, poor decision will tell friends and family not to waste there time.

Great store and love the products! The staff is very friendly and helpful. We just purchased a reclining loveseat and luckily still able to get the Memorial Day sale price!!

Our salesman Matt was great. Didn’t pressure sell us anything. He le us do our own thing and was there to answer questions. We found living room furniture and rugs for 2 rooms.

Cari was very helpful and showed me what I was looking for and gave me all discounts possible. Only thing signs said free delivery but I was charged for delivery.(I didn’t read fine print in case of explanation)

I knew that I wanted to purchase some new furniture for my living room. I went into the store about 2 months ago to look around, and a very nice sales lady showed me around and then asked me if I wanted her to see what kind of credit was available for me. I applied for a store credit card, and then continued to look around to see what I liked. I decided that I wasn't quite ready yet. I returned to the store after seeing their ad for their Labor Day Holiday sale. When I walked into the store, and Cari Bolen, the same person that helped me a couple of months ago greeted me with a smile. I told her that I was ready to purchase the furniture, and I looked around for as long as I wanted to, without any pressure to buy. Cari put everything together for me and gave me a fantastic offer. I can honestly say that I would recommend the Owasso store to anyone that I know and feel confident that they would be treated equally as well as I was. I'm excited about getting my new furniture delivered, so I can start enjoying it. Also, Cari Bolen was my salesperson, but I was treated with respect and kindness by all of the staff involved. Thank you for making my experience delightful.

Sales guy was great! So helpful, he knew his inventory which made it quick, loved that!

The sales staff got us in and out in a timely manner. We bought a bed and the transaction was easy. I wish they had a few more selections but ultimately we found what we were looking for

Matt did a great job of helping me find the furniture I want. His manager wouldn't take no for an answer on the credit card though. Signing up for the card does give a considerable discount. I'm just frustrated that no wasn't enough on the card. Even after I finally said yes, the manager kept pushing the card.

We had a wonderful experience with Angel. She was helpful and answered questions while not pushing or pressuring. She explained the process and offered for direct contact if we had questions.

I sent my uncle into this store knowing Ashlyn would help him out like she has helped me out! Even though I didn’t buy anything from her she was so sweet and kind! He told me his experience with Ashlyn was amazing and she truly helped him out a lot! He will be back for his furniture needs! Make sure to ask for Ashlyn!

Cari is awesome! She knows what she's talking about and is very helpful and friendly!

Beautiful store. Nice staff 😊

Sales rep was more than helpful. Even the manager was very accommodating to our needs. Highly recommend they both get a raise. I will shop there again

Update, they attempted a 3rd mattress and it was wrong. Tag even said finished size was 14 inches. In all this they manipulated the paperwork to show an exchange fee on one of the swaps. Store agreed to a full refund but have yet to do so. They picked up their stuff on 5/6, Today, 5/23 I still do not have a refund and I don't have a matress. Everyone I talked to says they take care of it and nothing happens, no return calls. I have to call back everytime. Terrible experience at this time. 2 mattresses have been delivered and neither has met the 12 in maximum height I have specified very clearly from the start. My contact tried to help on first purchase. Mattresses was delivered and was 14.5 inches after being assured it was 12 inches. Second mattress was same assurance and it was 15 inches. Contacted sales person Thursday at around 6pm and no communications from anyone on what they can do to resolve. When things go wrong, this is a time to show customer service. Ashley store has failed miserably at this point. 12 inches is max for a Murphy Bed that has been built.

Harry was absolutely amazing, he was SO helpful

Great, walked in right before closing and they stayed late getting everything done.

Cari did an exceptional job in assisting me. She was attentive, courteous and very knowledgeable.

Super helpful and knowledgeable about the product

Great experience and service 😊

Nice employees, good prices, great selection, and a very quick and easy process.

Great experience. Our sale person was great and took time for all our questions without feeling rushed.

Good job ez to deal with

Harry was very helpful, polite and courteous. Pleasant experience. I will return for future purchases.

The sales team was knowledgeable and friendly. They explained the benefits of the furniture that I was thinking of buying. The purchase was made easy and they even applied my reward points to the price. It was a good experience.

Gretchen was amazing to work with and made the buying experience very easy and pleasant. Would highly recommend her to anyone.

Harry Washam was amazing, couldn’t have asked for a better salesman!

Harry was great! Got me what I wanted and was easy to deal with.

Charlotte was great in helping us!

I had a great experience, knew what I needed when I came in and they helped me get it all squared away.

Great customer service and good selection!

Extremely friendly and helpful. Great experience 👍

Sales associates were very helpful, informative, and cordial.

Harry was awesome. He was a big help, and helped us find exactly what we needed, and got us a great deal. Highly recommended!!

Hayden Marler was an outstanding salesman. He worked with us to get the best price and was so knowledgeable and wonderful to work with. He has a beautiful personality and made the buying process so simple and very enjoyable. We will buy again from Hayden.

Great team, took the time to help us figure out a complex purchase

Ethan gets a Gold Star he was very helpful and patience. Everyone was very helpful.

Charlotte was very helpful in my search for new living room furniture. Thanks to Charlotte our family will be enjoying our new living room set this Valentine’s Day.

Charlotte is awesome thanks for the help!

I recently shopped at Ashley Furniture in Owasso and had the pleasure of working with Harry. He was so friendly and professional and went the extra mile to make sure my sectional would fit in my condo. I’m one satisfied customer! Kudos to Harry!!

Charlotte was super helpful and a blessing for us.

I had an amazing experience at Ashley furniture today I was helped by Eric Quinton 6374 he was so awesome he made sure that I got the best deal possible I am so happy.

Ethan was very helpful and addressed all my questions.

I had a ok experience I wish the salesman was more knowledgeable tho and the manager had more of effort to make us happy but I guess that how they are now but the salesman was nice

Cari was the one waiting on us looking at recliners she was very helpful and understanding, answering any questions we had, she knew the answer. Thanks Cari!

Went to Ashley furniture in Owasso just for a look see, found a new couch that my wife and I loved. Harry Washam worked with us, he was fantastic, he answered all my questions, will be shopping there for any future upgrades.

This is the second time I have had Charlotte help my family find exactly what we were looking for. We appreciate her help!

Super friendly and patient staff. So many options and great quality.

Hayden was very knowledgeable and helpful with our purchase. We will definitely ask for him again—super nice and not pushy or clingy.

Matthew Ostend to what we wanted, showed us items that fit that criteria. Worked out a decent deal for us so that we feel we are happy with our purchase. Good selection and comparable prices. Can’t wait for the delivery. Thank you.

Went is to find a nice recliner and.found what I wanted the sales staff was very helpful in helping finalize the purchase. The only down side was the chair was not in stock for delivery at time of purchase but was not a deal killer. Over all I’d go back.

It was great

Received excellent service on quality furnishings today. Harry was knowledgeable, and professionally very helpful!

Charlotte was our Salesperson. She has a delightful manner with customers and made our choices easy to make! She also worked diligently to make sure we got the discounts promised. I would highly recommend shopping at Ashley in Owasso, OK!

Today was an enjoyable shopping day at Ashley Homestore in Owasso. Our salesperson was Hayden and he was not pushy at all. He let me wander around the store to see what I needed to see, but he stayed close enough to answer questions. Ashley has beautiful in-store furniture. We were able to make our decision today and look forward to having our new furniture delivered in a couple of days. We can recommend Ashley Furniture to family & friends. Loved visiting with Hayden and Jaidyn. They made us feel like we were in the right place for nice people and good furniture!

Gretchen was very helpful in my purchase I will be back again. Thank you again 😊

Bought the sectional 12.30.22 and finally all the pieces are in and picked up at Mathis Brothers on 10.28.22. When I assembled it one of the power recliners don't work. Created ticket for contractor and still not fixed 01.03.23 (this experience has been over a year). Also, the contractor scheduled to fix it on 12.30.22 and said they tried calling and couldn't leave a voicemail (ironic). Update 05.10.23: Dealing with contractor was not fun however finally fixed.

Wonderful atmosphere, no pressure, Harry was very helpful, personable and knowledgeable.

Always very nice and helpful!

Angel was very polite and very helpful in selecting the bed that I bought

Charlotte was very helpful with assisting me in choosing a sectional. The staff was friendly and knowledgeable. Great experience

Carie and Lisa were amazing. Helped us find what we want and got us out quickly and happy

Friendly, very helpful, and professional. Pleasant experience unlike normally shopping for furniture. Thanks Maddie and Cory for all your help.

After having four back surgeries I needed a new bed. Angel and Jade made the shopping experience quick and painless. From the moment I walked into the store I was greeted and taken care of immediately.

It’s painfully obvious they work on commissions, which is fine as long as there is also transparency, and with my experience there was none. I had to persistently question the salesperson on where they were getting the prices they were quoting me in comparison to the prices on the tags.

Muss, was very nice I injoyed working with him. Betty

Cari Bolen was very patient while we came in and out of the store for several weeks before finally deciding to buy a living room set. We shopped around and even shopped online and Cari was able to give us the best deal and quickest delivery date. It was a great experience and we will call on Cari again for future household furnishing needs.

I had the best experience with Maddie T. today. She was super friendly and very knowledgeable about everything. We were looking to buy a new mattress and she helped with guiding us to the perfect one. She also helped us find a gift 🎁 for my sister in law while we were there that had been discounted down and she loved it! Thank you so much for your help Maddie!

Help was wonderful, but computer system had a lot of problems! Not a great experience

Harry was great to work with. He asked enough questions to get a feel for what we wanted, showed us where to find options in the store, and then gave us space to browse on our own. He got us significant discounts and completed the sale quickly. Will shop there again!

We came into Ashley to purchase a new bedroom set for my son. We were kindly greeted at the door by Angel. She was extremely knowledgeable of what we were looking for and promptly showed us their selection. Once we learned of the sales that were still available, I decided to purchase a new box spring, mattress and two sectionals along with the bedroom set that my son picked out. I didn't realize that we had showed up so close to closing time but that was no issue for Angel and Jade, her manager. They stayed late to finish the deal up with no complaints and sent us on our way happy customers. Great communication, service and willing to please. We will always start our furniture shopping at Ashley Owasso! Thank you, Angel and Jade, for flawless customer service! You two are good people!

Matthew was extremely helpful, professional, and knowledgeable. Thank you so much for your time and help with our furniture selection.

Went in to buy a couch and had a great experience with Harry Washam. He was knowledgeable and friendly the entire time. Great experience!

We had a great experience as always.

The service with Gretchen and Henry were great . Henry went out of his way and helped me so much since she was not in the store

We bought furniture for our living area. Our store associate was kind and worked at getting us the best deal she could. Check out Ashley furniture store in Owasso and ask for Maddie

Gretchen was awesome to work with! She is also a momma, so upgrading our kiddos bed was super easy! Thanks Gretchen!

Harry was very helpful finding our perfect couch!

We were very pleased with our experience with Ashley Furniture - excited to get our delivery!

Best Service. Kind. Respectful. So happy to be a customer.

I recently purchased a mattress and adjustable base Charlotte, Harry were part of the process. I would give five stars too each of them.

Had a great experience with Maddi and Kim and Corey at the Owasso store!

Gretchen was wonderfully helpful.

Matt was fantastic. Walk us through step by step.

Was very helpful. Sold me on the hometown experience. Knowledge of products was worth the extra

Harry was great, helped us find what we were looking for fast and then worked with us on making the price right. Kendall took care of all the paperwork and was fast as well, had us out the door pretty quick after deciding what we wanted. Would buy from ashleys and work with them two again.

Salesman Moose was amazing, super understanding on what we wanted and completely chill when we said “no we don’t want to spend that much.” Very professional. He helped us buy a new sectional in under 30 minutes.

Jim was amazing, told him what we were looking for. And we purchased the sofa and recliner. All staff was great. We will definitely be back for our next furniture purchase

Harry was extremely helpful and helped get a great deal on a couch today! Customer service was top notch!

Harry and Betty were very kind im happy they helped me get not just an awesome deal on furniture but definitely will go back buy again.

Hi, my husband and I just went to Ashley in Owasso and the kindest gentleman, Harry went above and beyond to help me get the one I wanted most!! Thank you Harry...highly appreciated & reccomended!!!

We visited the Ashley store in Tulsa for a mattress and couch and Dillon was very pushy and tried to get me to finance things I didn’t want or need! We visited the Owasso store the next day and Matthew the sleep specialist let us Browse as we wanted and kept his distance. When we were ready with questions he was there with lord of knowledge! He ended up getting us a great deal on a Queen mattress and box spring set and even a new couch! I would definitely recommend Matthew for any of your furniture needs! The cashier Illyse was super sweet and explained all the fees to us! It was definitely worth the short drive to Owasso for great customer service! Great job Ashley in Owasso!

Maddi and Betty were amazing, I always have a great experience at the Owasso location. Thanks ladies for all of your help.

Very friendly and worked great with to get us the perfect mattress to meet our needs!

I would not buy from them anymore they are crazy people at Owasso they overcharged me 129 dollars and i went back in there and told them and i told them that the salesman said free delivery charge and they would not give it back to me

Maddie did great!!!

You gotta go to Ashley Furniture and see my girl Maddi Thompson she is the best! She gives all the hookups and makes buying furniture less stressful! Very helpful and super professional! We love her!

Maddi Thompson and Kim were excellent to work with!

Maddi, Kim, and other employees were very helpful during our purchase. Very easy shopping experience. Thank you!

Charlotte was absolutely fantastic! I walked in and was immediately greeted, she took her time to ensure I was completely happy and got me a great deal. Absolutely recommend her!

I knew what I was looking for when I walked in since I previously looked online, but the set I wanted was back ordered/out of stock. Charlotte helped me find something similar and at nearly at the same price along with a set of end tables and a coffee table.

Always friendly and courteous. Will be Beck for sure

I went in on the 14th of this month to look at a dining room table I am not gonna get into a long drawn out details, but the ladies, especially the old lady with the black hair that sits the at the desk when you go up to do your financing is so rude that it’s pitiful don’t go to the Ashley store in Owosso because then people are rude as heck !!! Go to the one on 71st they are much nicer. Really nice

Me and my girlfriend went by today and and met with Henry, he helped us find the best option for a mattress, and we were in and out within 30 mins. He made everything so easy! We will be going back to him in the future for more furniture!!

Look for Harry! He's a great guy and very helpful

We purchased a mattress recently and Ethan, Harry, Cori, and Kendall were all part of the process they were very friendly and extremely helpful. I would give each person 5 stars. The store is clean and we'll stocked with agreeable pricing. We will definitely be back for our other household needs. Thank you Ashley for great knowledgeable staff like Ethan.

We went into shop for a bed and had a great experience with Matthew as well as the store. Matthew was attentive, polite, knowledgeable, and professional. We decided on the entire bed setup and feel we got a great deal as well. I look forward to doing more business with him and Ashley furniture.

I loved the point system and the $300. Coupon. This is a really nice store. So close to me. Glad I don’t have to drive into Tulsa. You guys have everything a person should need. Sales girl and cashier were very kind and knowledgeable. My hats off to you guys. Great experience

Matthew was an amazing sales man helped us with exactly what we wanted will use him every time we go to store

Harry was super helpful and kind

Matthew is fabulous 👌.. Wonderful customer service.. Ashley furniture is lucky to have such a great employee 👏..

Harry Washam was absolutely 💯 % fantastic. He went above and beyond to provide "Excellent " customer service which our world is desperately needing more of. I HIGHLY recommend this young man at Ashley's. Thank you again Harry, your the best. Lynn C.

Hayden Marler was very helpful and did a great job

My wife and I had a hard time deciding what we wanted. But we were very lucky to have Harry help us choose out our dining table and our couches. If you are looking for a salesperson who will help you out Harry is the guy.

Harry is the g.o.a.t!!!

Thank you Michelle for such a great experience we love the sectional we picked out!

They explained all of the different beds. They gave us the pros and cons of each. We tried multiple beds. We decided on a temper pedic.. cannot wait for it to be delivered.

Harry was a huge help! Really enjoyed our experience today

It has been a great experience and Ethan is amazing, he is very patience and layed back, and easy going. Not pushy! We will be back

Ethan Eveland was our sales associate when we came into the store and was a big help with helping us choose the right dining room to fit our home. Great Guy with good professionalism.

Went into the store to purchase a bedroom set. Had found one we liked online and was in stock. They pushed us into financing the order through them tell us, "It would be worth it" without telling us how much it would save us. Their system kept crashing while we were trying to input in our details, delaying us to the point where the bedroom set was no longer in stock and would have to be back ordered. The order was delayed again and again with no contact from Ashley. I was having to call them in order to get updates. Finally I canceled the ordered and got furniture some place else. However they did not fully cancel the order and the synchrony account started requiring payments. Called them again to get the account and order fully canceled. However they didn't refund the fee charged to sign up for the financing. At this stage I have overdue bills for furniture I never got, for a rewards program I did not ask for and am in the process of getting the synchrony account fully refunded and shut down. Will be avoiding in the future.

Really enjoyed working with Liz to find the sectional and coffee table that was best for us! Walked out happy with our purchase, and I'm sure we'll be back!

Miss was very professional and knew the merchandise well. He was a pleasure to work with.

I had a great experience at Ashley! They respected my amount, found me some great deals, and I left one happy customer! Thank you ladies!

Cari at the Owasso store has always been so knowledgeable and helpful. I just love her and the Ashley store.

Wonderful I give you guys 5 stars because we had a very special attention by Cari & Selena our English is poor but you guys make them easy thank you!! 🎉🎉 Now just we have to enjoy our beautiful living room set🥰🥰

Harry was amazing! He showed us exactly what we were looking for, we were in and out fairly quickly!

Harry was a great help! Not to pushy like all the other furniture stores we have been in. Let us pick just what we wanted. He did great at putting up with my indecisiveness, with a smile on his face!! He ended up getting us what we wanted. Highly recommend him for all your furniture needs.

Had a great time and experience with harry washam he went beyond his job duty’s to help us and make sure we got what we wanted and didn’t push us to something

Harry was wonderful and very helpful!

Great customer service, listened to consumer needs and supplied interesting details.

Hayden was very nice, we found a great new mattress and bed frame and we are very excited to get it set up. Great place, very friendly staff.

Great selection and service! Our salesman, Harrry, was thorough, knowledgeable and patient! Thanks, Harry!

Thank you Josh for excellent and friendly service! So happy to be your first customer/sale!!!

Very good experience. Associate Madison was very knowledgeable polite and professional. I gave her and Ashley home store five star rating.

Charlotte was a very helpful sells assistant she went well beyond what was necessary to help us get out Furniture in a timely manner and extras!

I was shopping for a rocker recliner. Just dropped in to see what Ashley had at the store. Met Harry Washam, sales associate. Defined my need and he was showing me what was on the show room floor. Had to leave for meeting. Came back and advised my decision to also purchase sofa that matched recliner. Harry figured both pieces and offered all options. Checked inventory and advised what I wanted would like be coming out of OKC. Very helpful. in figuring out what would be best and delivery time. Completed paperwork and felt good about my purchase. Looking forward to furniture delivery. Thank you Harry for working out all the details. Excited to receive my new furniture! Great group to work with at Owasso.

Cody from the Owasso, OK Ashley’s was awesome! Very knowledgeable and attentive!

Staff was very friendly and eager to help me get the best deal possible. Hats off to the Manager for taking great care of me

I love the high quality furniture choices at Ashley Furniture! I've purchased several times from this store! Very knowledgeable sales associates!

I will never purchase from Ashley Furniture again. We ordered thousands of dollars in furniture and when we were ready to have our order delivered they did not have my daughters bed included in the order (this was in February) they told us they wouldn't get the bed in until May which forced us to cancel her whole bedroom set because we didn't have a matching bed and did not want mismatched pieces. We went ahead and had our sectional delivered and of course it comes in broken so they said they would reorder the piece that is broken and have it delivered as soon as possible. They reordered the wrong piece and told us we would be waiting 12 weeks for the correct piece to arrive. 12 weeks have come and are long gone so I call to follow up and find out that the reorder of the correct piece had been left PENDING "for them to follow up with me" and we now have to wait another "12 weeks" for the replacement piece to arrive. I have been nothing but understanding when they told me 12 weeks the first time but now having to do it again is absolutely ridiculous. I have definitely learned my lesson and you have lost my business in the future.

Harry was really helpful, not at all like a furniture store stalker. He got us the best deal possible and we'll definitely be back in the future.

Thank

My husband and I had planned on visiting a handful of stores to look for a new dining table set and rug for our first home. Ashley in Owasso was our first stop and Charlotte greeted us immediately, asked some questions about style, colors, seating, etc. and we had a table picked out in just a few minutes. We no longer wanted to go to another store. We completed paperwork and were out the door in about 30 minutes. This is the second time Charlotte has helped me pick things out (sold me a couch a few years ago) and service has not changed . Always fast, easy and friendly! We will be going back to Ashley (and Charlotte!) for our future furniture purchases.

Blake was great

Cari and Ilyse helped make our furniture purchase so easy!

Great expierence in store. Manager took an avid interest to explain and answer questions.

We came in looking for 2 barstools and a dinette set. Matt was very helpful and knowledgeable.

Thank you Harry for helping us at the Owasso store and looking up the couches we liked my wife and I are grateful for your help.

Husband and I went in just to browse for a future purchase. After we fell in love with a living room set we couldn't wait. Harry was extremely helpful to answer all of our questions and get our process started. With already being a member, everything was a breeze. Thank you Harry for your assistance can't wait for it's arrival!!

Cari was amazing. Jaidyn was also amazing. I hope I spelled their names right. We went in there thinking we would only be able to afford a bed and maybe a couch but they made it possible and we furnished almost our whole house plus I got the awesome pillows and sheets I wanted all because of these two! I will forever refer everyone I know to Ashley’s in Owasso. We had so much fun picking out our furniture and they are so funny. I laughed so hard. I’ve never had such an amazing experience anywhere else. To top it off Betty from finance was so helpful when we ran into a problem and she even called me the next day to reassure that everything was perfect ! How nice is that ? I can not say anything bad about these ladies. They rock. !! I will forever cherish my purple pillows 🤗

Cari bolen was amazing specialist helped us find everything we wanted and more thank you cari and Ashley for amazing service

We were not hounded by the sales man but he was helpful when we had questions. The check out process was quick.

Michelle is awesome and helped out everything I needed!!

Friendly staff, great selection, welcoming environment.

The furniture is nice but the service has been terrible. We were supposed to get a free area rug with our purchase. The rug didn't get delivered when the furniture did, and I have called every week since & they keep giving me the run around. Everytime I call I get a different story. It's been over a month now & we still haven't received the rug. We will not be going back to this store for any other purchases.

Great working with Charlotte and the mattress manager at the owasso store. Patiently allowed us to determine which mattress best suited our needs. Were not in the least bit pushy but did let us know all our options and answered all our questions. Highly recommend both.

Outstanding service! Jim Sprague was our specialist and went over and beyond to get us home with furniture!! Definitely 5 stars !

Really nice store! The staff were super kind and willing to work with you.

Muss is a great sales associate. I would recommend seeing him when you visit.

Logan and Angel did such a great job helping me find out more about my mattress and helping me order a piece i had been having a difficult time finding.

I always have wonderful service at your store. Liz helped me find exactly what I needed!!! Thank You Cindy Oney

Good selection of furniture! Excellent service from manager Jade and Carie, both ladies very knowledgeable and courteous. We found the dining room set and bed that we were shopping for, in stock and ready for delivery. A pleasant shopping experience! 👍🏾

Cari was great! She listened and took me right too what I was looking for.

The experience was quick, easy, and delightful. Our salesperson, Madison, did a fantastic job. If I needed more furniture right now, I would have most definitely bought it with Madison’s help.

Our salesperson Matt Curtis was very nice and helpful. He took the time to work with us and find us everything we wanted. Definitely ask for him if you are looking for furniture!

As a repeat customer of Ashley furniture in Owasso always a good experience wonderful customer service definitely recommend

Really personable staff and very helpful!

Nice experience

Ashley is always wonderful. All our house is furnished thru them

Charlotte Pockrus at the Ashley Homestore in the Owasso, Oklahoma has been so helpful as we try to furnish our new home. We appreciate her guidance and expertise!!

Everyone was pleasant and helpfully from the sales associate to the front desk and the manager. It was a great experience.

I don’t know where to start describing my exoerienceu with the Ashley Home Store. On November 2. 2021, I thought I ordered a Trundle Daybed and one mattress from Remier Davidson. Apparently I only ordered ine mattress and a trundle frame at that time. I was told thaf I ordered the bed by a supervisor named Josh and that it would be in by Late March or early April 2022. Today, April 21, 2023 I still have not received part if ny order and a man bamed Logan assisted me in ordering the missing part. I had to oay additional money tonirder it. And it won’t be in until 5/21/22. Obviously I am less than pleased with my experience with Ashkey Home Store in Owasso.

Quick and easy! Sweetest people. Thank you all for helping us!!

Had A good experience finding what I needed

We bought kitchen set like Dec 10th 2021 or so we are yet waiting 2 more pieces, finally got the table and chairs on April 15th, and the table was banged up so they are coming to replace it today, I have a complete living room set from there and a complete bedroom set from Ashley's in Rogers Ark., still would like to get another bedroom set but it will not come from Ashley's sad to say, I may have to go get my money back for my 2 servers if they don't come in real soon, we keep being told 2 weeks now they might be here the middle of May

Update: could you give me a legit phone number to call? The goolge email didnt work it came back undeliverable! To make a long story short we bought a new mattress in dec 2020 and by april 2021 only 4 months later we already had body impressions! Apparently it has to be 1and half inch body impressions (ours is 1/2 to 3/4) before you can claim on warranty and our mattress never had a law tag on it which the email stated i needed to file claim! Iv tryed contacting the homestore and have yet to speak with a live person! Buyer Beware and check out warranty process before purchase! Also make sure law tag is on your mattress at time of delivery because it does matter!

This was a very enjoyable shopping experience. All of my questions were answered and a fair contract price was concluded.

I really like the sales lady named Charlotte she was very helpful and also was willing to work with me As to what I could afford to buy . She gets a 5 star rating in my book

Very friendly

Liz was awesome! Can’t thank her enough for finding us the best deal on the items that we wanted!

I really appreciate all the help from Matt Curtis, he was great, let me shop and look without hounding me, and when I had questions he was nearby. I couldn't have had a better salesman. I had several pieces to purchase and found 80% of it. Will be going back as soon as I decide for sure one 3 other pieces. Thank you, Matt Curtis Linda Brown

Where a wonderful experience at Ashley‘s. Harry was an excellent salesman and showed us multiple options for what we needed in living room furniture. He was very knowledgeable as well as pleasant to deal with. He had a lot of patience with us in our indecisiveness and even skipped his lunch so that he could continue to help us in the store. We would highly recommend Ashley furniture in Owasso and Henry as your salesman.!

Just want to say, from the time I placed my order June of 2021 It three months to get the dresser and two nightstands six months later. I was told it would be August and all the furniture would be in. The customer service was horrible. Ashley’s NEVER called to update time frames. I always made the phone calls to find out the status of my furniture. Please reconsider purchasing from this company. A friend of mine just posted on Facebook she is having the same issues. This company is a joke. If I could rate a negative 10 stars that would be my rating.

My husband and I worked with Cari. She was awesome. She listened to what we wanted. She showed us specifically what items we were looking for. She has awesome customer service. Thanks Cari. The Stilwells. Account is under maiden name 😬

Miss was great to work with.

The store sale prices and service are great. I’ve shopped online and also at multiple local stores. I found the couch I wanted. Ashley’s sales rep greeted me, Introduced herself, pointed me in the right direction, and followed me gracefully to be there when I had questions. She promptly answered my questions and added a few nice details of things I Wouldn’t have known to ask. She gave me a price in my market price range. I remembered her and called her back a few hours later. We closed the deal. I’m so happy. I haven’t picked it up yet, but plan to in a few days. It was IN STOCK.

Cody made it really easy for the wife and I. Thanks for the Savings.

The salesperson and manager were friendly and well-informed. It was a great experience

Beautiful furniture and decor!

Very nice furniture, helpful staff

Great furniture store! Wish they had more stuff in stock right now 😉

Great experience. Glad I came in.

Friendly and informative. Gave us space to look around but was close enough to answer questions. 5/5

Taylor was very friendly & very knowledgeable. She listened & helped us find what we were looking for. Great service.

I had a great experience getting a living room set and kitchen table tonight at the Owasso location. Cari was super helpful and I left very happy!

Cody, the sales associate, was great. The sales policies, not so much. The couch I wanted was on sale, but they couldn’t tell me what that sale price was. They would first have to enter our info in their system and then the price depends on how much I buy. Ridiculous. Just tell me what the price of the couch is! I don’t have time for games. If you want to add incentives for purchasing more, great, but the basic prices should be upfront and easy.

Maddi helped me find the perfect couch today. Her customer skills are top notch, and she made it a quick process!

Taylor made visit, easy and quick once I made my decision.

They we very helpful and professional. Matthew was an awesome salesman and would highly recommend him.

I came in looking for a recliner cari Bolen helped me find one. I would definitely recommend her

We were able to go in the store and purchase exactly what we came in for. Our sales person Cari and her manager were very helpful and I felt like they got me the best deal they could offer. They were there to answer any questions we had, but they weren’t pushy or watching over our shoulder either.

Liz, has been phenomenal to work with! We absolutely love the set we purchased and enjoy having the best customer service!

My husband and I ordered our furniture in October 2021 from Taylor. We picked it out knowing there were things on back order, and it could take until the first of the year for all of our items come in. Taylor was incredibly helpful throughout the waiting process, and would text us shipping/order updates as parts of our order came in. Her communication and customer service was top notch. We love our furniture, and had the best customer experience with Taylor. Many couches/stores are similar across the area, but because of the level of communication and customer service we received, we will be back to the Ashley store in Owasso to work with Taylor and her team for any future furniture purchases.

Harry was a pleasure to work with. Knowledgeable and helpful in finding what we wanted to purchase. Will recommend him

Matthew was very nice and didn't "stalk"me...he would check on me periodically...I found exactly what I wanted!

Cari and Logan were extremely helpful. I felt like they really wanted us to be happy with our purchase and we were!

Charlotte, our store sales representative, was very friendly and super helpful. We had a strict budget and she met all of our needs and some within that amount. Very happy with the service and the delivery guys who delivered and assembled our furniture. Thank you!!

Cari & Alyse were great! We love doing business here!

Cari is very knowledgeable and helpful. Made the experience easy and hassle free! Kendall was so helpful with financing. Wonderful experience!

Harry from Ashley Furniture in Owasso, OK was great. He got us the best deal on the items we selected. Highly recommended.

April was very helpful, no pressure, and saved us a lot of money!

Fantastic customer service, friendly people. We got exactly what we wanted, my wife and I are very happy and excited about our furniture. Very nice selection with a good sized showroom. Excellent financing options available. Highly recommend Ashley and will use again!

This store was so nice! The employees are friendly and helpful! I had the pleasure of working with Charlotte, she is such a doll!! She helped me find the perfect couch for my home. Im absolutely in love with it!

April was so very patient and ran many options for us. She was incredibly helpful.

We just got a sectional and outdoor furniture from Ashley's Home store and Charlotte helped us out. She did a wonderful job helping us and double checked our paperwork. It was an easy and enjoyable buying experience!

Very good customer service. Easy to work with. Great prices

We purchased a couch back in June and was quoted an estimated wait time of 6-8 weeks on delivery. Every month we call to check up on it and they are now saying it will be well into march/April before we receive the couch. It is still available for purchase online and says wait time 8-16 weeks but we are already over 6 months waiting with another 3/4 to go. I understand “manufacturer delays” but you should be more honest and transparent with your customers. Every one was very pleasant at the store but I am very disappointed in the customer service we have received since then, NOBODY has reached out to us.

Ilyse & Cari were wonderful! Thank you

Sales lady. Cari was awesome! Knowledgeable, helpful and friendly

Our sales specialist was very helpful. She was willing to go the extra to make sure we were happy with our selections. Thank you Michelle!

April was very, very nice and accommodating. Great job! And, the young man who helped us load the chair was extremely nice and helpful as well.

Charlotte was patient and very helpful. I recommend her to all shoppers.

April was really knowledgeable and helpful in my fast turn around situation. I’m grateful for such good assistance!

My wife and I purchased a king size bed and recliner last night from Ashley's. It was the easiest purchase when it comes to furniture sales. The sales manager knew his products and was full of great information when it came to what makes each bed type unique. There was also a lady sells clerk that was helping, I don't remember her name but she had the prettiest red hair I've ever seen. She was very helpful and nice and made my buying experience fun. Buying furniture should be a fun experience, Ashley's Homestore in Owasso did just that. We've bought from Ashley's in the past and will be repeat customer's in future. Thanks Ashley's Furniture and Staff.

Very good experience.

Been waiting on table since August. Asked for weekly updates since mid October when it was supposed to have arrived but the only time I get an update is when I ASK for one. HORRIBLE customer service. Last update was Nov 18th when I asked for it. Was told 2-3 weeks. Has been 2.5 weeks. NOTHING. SILENCE. Asked for update yesterday. Ignored.

I was attended by Cari and Kendall, excellent people & great service. Recommended 100%.

Very friendly and non pressure sales.

Very good service our salesman was excellent not pushy like a lot of furniture stores.

Jim at the Owasso Ashley location was very helpful and a pleasure to work with.

April help me find my sofa. She was awesome!

I had a great time shopping for my furniture. The salespeople were very patient and helpful. Will definitely recommend.

By the way, love my rug and the associate that helped us -Moose- was great. I’ll be back for living room furniture later

We were so pleased with our experience here at Ashley’s Homestore. Charlotte was amazing, very sweet & helpful. She instantly knew what I wanted without even saying much! She was able to find us the perfect couch & rug to go with it.

Amazing service by April! Super friendly, gave me space, and very real personality. I really enjoyed my experience with her. Even with a couple snags she was super helpful along with the rest of the team. 🙂

Knowledgeable, Friendly, No Pressure

Cari was great showed us every dining room table she had and got us every discount. We will be back for sure!

April was great! Very quick to help, funny, not pushy at all!

Can I give no stars? Because that's what I want to do. Absolutely terrible service, and I know I'm being lied to about delivery dates. After scrolling g through reviews for a little while, this seems to he a common problem. We got our estimated delivery date and we waited about 5 days after receiving no call on that estimated date before calling the store to see what was up. Not only did I get a dismissive tone from the person answering the phone, the woman who was our sales associate straight up hung up on me and talked down to me. And I still don't have my couch. Don't spend your money at this place. I'd sooner shop for "fast furniture" that falls apart in two years.

Was at Ashley Furniture in Oowasso just to get some steps in on my Apple Watch on Sunday. 😀 Just browsing not looking to buy anything. My salesman, Matthew, was top notch and in conversation was able to find the couch and rug of my dreams at a price I couldn't resist. Matt is knowledgeable, friendly and goes above and beyond for customer’s satisfaction.

Was good !

We had a great experience shopping for a recliner at Ashley’s in Owasso. Jim was a great salesman and so patient as we tried all of them out. Can’t wait for our delivery!

The sales people were fantastic, was able to get me the sofa set I wanted at a decent price. Nancy , Matt and their manager Joshua made it an enjoyable experience with no pressure. Highly recommend them.

Fantastic assistance from Cari and Logan. All questions were answered and explained. Was getting because husband was going to have knee surgery, Logan met us at the car with a wheelchair and assisted husband through the store. Made shopping a pleasure instead of challenge. They did everything they could to get the bed delivered and set up in record time before the surgery. Can't thank them enough for all their help. Problems with the surgery, so still waiting on husband to try the bed. I like it, especially the gentle vibration to go to sleep by. Thanks, Cari & Logan.

The salesman & the cashier were so helpful & nice. Will definitely come back again.

April was so great! She got us the sectional we wanted!

Visited Ashley Home Store today! 10/24/21 As soon as I came in I was greeted by Charlotte! I went in alone looking at recliners not really know what I wanted and she was very happy to help! I browsed alone for a little bit and she checked on me periodically! We sat and tested chairs and Recliners to get a good feel. She gave me some excellent recommendations that led me to the piece of furniture I bought! Super friendly and easy to talk to! I was nervous talking to a stranger about what I wanted (because I didn’t even know what I wanted) but she was very easy to work with and made the experience a 10/10! If you go to Ashley’s here in Owasso be sure to have Charolette help!

Joshua and Matt were so kind and helpful. The ladies at checkout was on spot!

Joshua and Mustafa were awesome. I came in and explained my circumstances. The sat down and took time to see how they could help. In the end I left with a new bed and a smile.

Had a really great sales lady.

The employees here are so friendly and very helpful! My husband and I were in search of a new mattress and April took the time to answer all of our questions. She gave us all the pros and cons and helped us in making our decision. We were very happy with our experience!

Moose was the beginning and ending and quite easy to work with! Our associate was great in making my wishes met! Thanks team I am a happy lady!😃

Charlotte was wonderful to work with. She was able to show me exactly what I was looking for and was very thorough.

Great service and prices.

A great experience. Great selection and service!

Harry was amazing! He was very helpful and knowledgeable, patient, and kind. He did his best to answer all of our questions. We will definitely shop with him again!!!

My husband and I went in to just look at entertainment centers but left with 2 couches and an entertainment center. Thanks April for being so helpful and not pushy about the sale.

My sales associate was very knowledgeable about the furniture that me and my wife had bought. Cari treated us like we where family. With sales associates or management like that you best keep her. Thank you Cari for the best experience that we could have had furniture shopping.

I have most always had pleasant experiences with Ashley's Homestore in Owasso. Have always dealt with Cari Bolen. She is an excellent, professional, kind and caring sales person. If you have a problem she will get results.

Michelle Vandenhende helped us find our dining room table! She was so patient, even when I would change my mind multiple times. She also made sure our delivery went smooth. We will definitely come back for our next purchase. 😃

Recently purchased a new mattress from this Ashley. Harry the salesman was super awesome in helping me and my wife find the right mattress for the right price. Will definitely be doing business here again in the future. Thank you!

Matt Curtis was my salesperson AWESOME job while servicing me. Very likely ill shop with him again.

I shopped with April and she was so wonderful! Great customer service while picking out my furniture and the communication after was acceptional. I will definitely be a returning shopper.

The sales reps lied to me about the stocking for the pieces I ordered which isn't that bad. What is bad is I called once every two weeks over a period of months and they kept assuring me that it would ship in 2 weeks (FOR MONTHS). Please, just give me a REAL ship date. This is a horrible practice. When I finally got one piece ready for delivery, they said it would be delivered on the 12th, come the 15th still nothing here and I called them and they act like nothing ever happened. Still no furniture, about to ask for a refund. I will NEVER be using Ashley for any furniture purchases ever again and I would recommend that you do the same. Other companies are much better in stock and more transparent about delivery schedules.

They are very nice and friendly and very helpful. I have always loved Ashley furniture 😍. Ask for Harry he is awesome very helpful and very understanding to help find what you need and like. Not pushy at all thats what I liked about him very much... I will definitely be back again.....

always good quality furniture delivery was great.

Moose!

Well after being told lies after lies from them. i learned that they lie to their customers. The sales associates get a fake date which is made to satisfy the customers while the manager gets the actual date. Why does this make me mad, cause the sales associate on 4 different times told me id get my clonmel sofa next month. after speaking with the actual manager josh, he then told me that he gets the actual dates and it wasnt coming until october, but he made sure to tell me before i hung up that there was a chance id wait even longer. i personally wouldn't have minded the wait, but the lies after lies were ridiculous. They wanted me to wait almost 6 months for a couch, so i canceled my order, went to amazon for the exact same sofa for 500 dollars cheaper and it has arrived in 3 days already. so moral of the story go to amazon.

The sales person convinced me to put my purchase on the Ashley credit card and I would receive all sorts of benefits plus deferred payments for six months. What she didn't tell me was that I would be charged a monthly fee and if I didn't pay it I would be considered delinquent on my account. When I called customer service, I refused to pay the additional charges and wanted to put it ony Visa. But they only take debit cards or checks. So be careful with these sales pitches, they are not always truthful.

Service. Was great

Genuinely don't understand how people can like this place....like the people are nice that's great but what's the point of nice people if all they do is play cat and mouse with your delivery date. Over a month later and I'm still waiting on a couch. Have called multiple times and have been given 5 diffrebt dates already. Just wow...

The sales staff are extremely knowledgeable and helpful and the delivery was punctual and amazingly fast. Thank you. We'll be using you again, no doubt.

Cari in Owasso was great!

Good selection of items, but too high pressured. Not a good feeling when try to find a style for your new home.

The whole process of buying a living room set went so smooth. The employee was very helpful and I was in and out in less than an hour.

Cari Bolen was amazing, she was so patient with me, took the time I needed to help me. She was exactly the person I needed. When it was time To discuss the nitty gritty, Cari arranged Logan to get me through the details money talk. It was such a pleasure working with Cari and Logan. I'm very happy!

No pressure, great salesman. Quick and easy checkout.

We purchased a mattress for my 89 year old father-in-law, salesman was so kind and patient with us. They even had a wheelchair they let us borrow.

Had a great time with Nancy, she was very helpful and professional in helping us with our furniture choice

Liz was great. We got an amazing sofa.

Excellent and kind service

If they have it in stock you are lucky. But that will adjust with the rest of the market. Very helpful, clean, great style options, quick easy checkout. So if you can be ok waiting a few weeks, you will get some nice furniture at a competive price. And gotta love free delivery.

Jim Sprague did an awesome job showing us mattresses for a day bed. Transaction was handled over the phone. Everything went very smooth. The guys at Customer Pickup were great!

We found the process to be pleasant and speedy. Our sales person, Leslie, was friendly and available, but not aggressive. She was helpful and we enjoyed her. While we have not gone through the final delivery process yet, our purchasing process was 5-star.

Great help with a friendly and knowledgeable associate. She was attentive and answered many questions and maintained her beautiful smile and then helped us with purchasing living room furniture and delivery.

Found exactly what we were looking for and Muss was wonderful to work with.

Always a Great Experience!!! Charlotte was very nice and helpful and gave us plenty of room to shop without feeling rushed or pressured!!!

Sales people at the Owasso Ashley store are fantastic! We only shop for furniture at this store. We love them!

We were greeted by Taylor, a beautiful, sweet young woman. We explained what we were looking for ( a new bed set) and without hesitation she showed us different brands, explained all the pros/ cons and helped us with our decision. We never felt pressured but are very thankful for her obvious knowledge and expertise. For the record we shopped and bought at the Ashley Store in Owasso.

Wonderful service from Jaidyn at the Owasao, Oklahoma store.

Michelle was super wonderful and helpful. I had a terrible experience attempting to get a couch prior to my move and this was such a different experience and very positive!

If you need new furniture, make sure you ask for Taylor Kallam. She was super knowledgeable and helpful! Definitely recommend!

Matt C. Was super awesome and patient with us. He helped us with numbers and affordability with ease!

Manager was great very friendly and professional and was understanding

Fast, friendly service. My salesman was great, and very knowledgeable about everything in the store. Showed me the furniture I was interested in, and got me every available discount, then scheduled delivery. Very good experience.

We had a very positive experience buying a new recliner at Owasso’s Ashley’s Furniture Store. Wonderful salesperson, Nancy and the manager were very helpful. Very beautiful store!

Maddi (Owasso, OK) was extremely helpful, knowledgeable and determined with helping us get the best deal for amount of furniture we were buying. I hope you find more employees like her. She is awesome.

Great service!

Jason was a great salesperson. I did some research and had several pieces for him to help me choose from. Never did he high pressure me and was genuinely concerned not only with my receiving a good set but he actually was concerned with making sure that I was satisfied. All in all, I left there with a smile and happy to have done business with that particular store and, of course Jason.

We had the very best sales lady, Cari, who took her time with us and worked hard to get us the very best deal on our furniture. Then when we checked out Betty was so very friendly and helpful as well. They both went out of their way to make this a very pleasant experience for us. I HIGHLY recommend Ashley Home Store in Owasso for any furniture needs you may have.

I bought some furniture yesterday. Jason was our sales person. He was great and got us the best deal that he could. He was very professional, friendly and very helpful. The only thing is that my items are on back order and I won't get them until July and August. Not Ashley 's fault though due to Covid. Overall, it was a great experience. 👍

Matthew was very knowledgeable and made my substantial furniture purchase very easy and enjoyable. Kudos Matthew!

I went into the store with my husband who is on hospice. We really needed a lift chair that was more like a recliner.He pain level is aggravated by getting up and getting down. We were greeted by a young man who understood what we were needing , he patiently showed my husband the controls , I thought he was professional but friendly , informed but not pushy Overall a pleasant experience with no complaints

Mathis brother's store with different name. Mattresses are marked up as much as jewelry is, yet they would not deal. They were 2weeks out on delivery, so I said take off built in delivery cost and I'll just get it myself. He would not budge a dollar. I know 45miles away, 2 people, and dispose of old bed is not free. Said it was built in. Went across the street to another, they were very much more flexible, exact same mattress too for $1,000 less. Do your homework before you agree to anything there.

Loved our service we received from Cari and Logan. They kept us posted and everything that was going on with what we ordered and all our delivery dates plus were very pleasant and easy people to deal with. Thanks Cari and Logan for a great shopping experience....

The gentleman was a excellent salesman. He didn't pressure us and allowed us to really look and answered any questions we had. We ended up purchasing two pieces of furniture. Definitely will be back.

Great service here from Jaiden and great prices too!

Probably the best furniture store around; no pressure sales and very helpful when needed!

Cari and Tasha helped us purchase a bed for our daughter! They did great! They were very helpful and got us taken care of! Thank you!!

The sales associate Mathew Newcomb, was fantastic with giving us an amazing price. But best of all he knew his merchandise.

Always a good experience. Much more relaxed atmosphere than most.

Our sales person was very friendly and helped us pick the right living set for us.

GREAT DEAL MICHELLE WAS VERY HELPFUL AND MADE A SMOOTH TRANSACTION

Very positive experience, Jayden was helpful but not pushy, showed us what we wanted and allowed us to make a decision without pressure. Sealed the deal and will be sitting in our new chair next week

Needed a new recliner so went in knowing what I wanted. Harry was helpful and nice. Didn't try to oversell and helped make sure we got a recliner within our price range. I didn't care what color we got but my girlfriend wanted something she would also like for our living room. He was patient with us and stayed with us throughout our purchase.

Bought furniture 1 yr ago sales rep sold 5 year warranty to us now that we want to use it, they are saying it was a 1 year warranty and sent me to a different warranty department that department says my claim is not covered horrible sales rep just lied to get the sale and make his quota for the month. never again will I purchase from this company, was really looking forward to get new bedroom furniture not going here for it.

We had a great experience buying from Ashley Furniture in Owasso. Our salesperson, Michelle, was extremely friendly & helpful!

No pressure sales and my sales person Cari Bolen was a gem a real God send person...

Cari was very helpful and knowledgeable. She helped get us a great deal on our new living room set. We were very pleased with our experience and the selection offered.

The sales associate was very helpful and the store is nice and clean as we purchased a table and chairs. We may go back in the future for living room furniture. Be prepared to spend some money as nothing is cheap.

The store had a large selection of items. Practiced safe guidlines for shopping during the Covid outbreak. It really put our mind at ease. The staff was friendly and accommodating while we shopped. It was a great experience overall.

My husband and I spent $2200.00 on a couch couch only 13 months old already broken down cushions. We called they said Mathis brothers would send some out to look at couch and we had option to pay to fix. A couch you spend that much on should last over a year. Will not buy furniture her again.

I was well pleased with our sales person, prices were affordable, store was very clean, and all Covid precautions are being observed. I will definitely return to buy again.

Thank you. I am very happy with my purchase.

Fireplace insert went out within a year. Ashley could not help me out and gave me run around. Bad business

It would have been 5 star as sales man and manager were both super nice and friendly. but we had to leave the Owasso store to go to Tulsa Hills store as Owasso store only had one piece and it shows Tulsa Hills with eight. We made the 45 min drive only to find out they wouldn’t sell to us. So we drove back to owasso and bought the one and hoped the regional manager will help us out in the end.

The sales person was very helpful. The store has a number of selections for living room furniture. The manager was extremely helpful as well.

My husband and I went in to Ashley in Owasso to purchase a ton of furniture for our new house. We found a ton of furniture that we loved and spent around 10 grand at their store. One of the items we purchased was "as is" on the showroom floor. We investigated the pieces and made sure there was no significant damage and went ahead with the purchase. Once it was ready for pickup my husband went to Mathis to pick it up and none of our items were in boxes like promised and had scuffs, scratches, and chunks missing. Ashley refused to acknowledge this and did nothing because it was "as is". Then once our other furniture was delivered we received the wrong dining set. We had the correct table but the wrong chairs and since it was a close out special they had no more in stock. I had them come pick up the entire set and I asked for a refund. Two weeks later I still had heard nothing from the store regarding our refund and they had picked up the items over two weeks ago. When I called to get the refund they gave me excuse after excuse as to why it wasn't done and then went ahead with the refund. I had another charge hit my credit card for the amount of a nightstand that we had already purchased and when I asked about it they could not tell me why I was charged and that I would need to contact the credit card company. The credit card company was just as confused as I was and offered to dispute the charge, but it turns out that they never even charged me for the nightstand to begin with. Overall this experience was a joke and we will never be purchasing from them again. For someone that gave them over 10 thousand dollars you would think they would treat us a little better and offer some sort of compensation for the damages regardless of the "as is" title. If I were you I would not waste your time at Ashley and would recommend spending your money else where.

So much better than M B, save your time and money and stay in Owasso.

Cari was a pleasure to work with and went above and beyond to get us great deals.

We had the best experience at Ashley but Cari who assisted us made the experience over the top enjoyable. Not only was she super informative, personable, and saved us a lot of money. But she went above and beyond for us.

Cari Bolen is always so much fun to work with in our purchases at Ashley. She always make our experience a good one. From selection to finance, she and Jackie make it a quick and easy purchase.

My fiancé and I went in looking for a sectional for our first apartment together. I had gone to school with Taylor and she helped with referring me to April because she was not working that day. April helped us in finding not only the perfect sectional but also a rug and entertainment center to go with it. She was so helpful and sweet while we were searching. She even helped with finding us the best deals to fit in our price range. I 100% recommend to my friends and family. I will come back for all my home and furniture needs

The store is clean, well-lit and filled not only knowledgeable and helpful employees, but gorgeous furniture that’ll knock your bobby socks right off your feet! I am excited I have found my perfect bedroom furniture and a nice picture for my living room. Thanks, Michelle, at Ashley Furniture. Great job! Cant wait until the furnishings are delivered.

Taylor was our salesperson; very polite and professional. Overall it was a great shopping experience.

Called to ask about ordering a new matress set. The woman who was answering then phone kept asking for my order number and phone number. She talked incredibly fast so I missed her name. I finally said that I want to buy a matress set again and she said that I would need to order one. Well thanks lady. Back to square one.

Cari was courteous and professional, and friendly as a family member. We will be coming back to buy the rest of our furniture... The Benson’s

We had the best experience tonight working with the store manager Logan and Jaidyn most incredible sales associate. Just can’t explain how pleasant it was and the feeling we just made 2 new friends.

Went in to purchase a pair of bar stools. Found some we liked, but there were 3 different prices presented. On the kiosk in the store, the sales rep showed us was $115 for 2/carton, but she said that was for each one but the specs showed a weight of 34 lbs which is obviously the weight of the 2. Pulling the price up on her tablet, she said the price for each one was $75. However, at Ashley online, they were sold as a pair for $180 and had a weight of 34 lbs. With the great variation in prices within Ashley, I left with little faith in the sales person or the manager.

Great service by Matt and store manager today!

The staff was very helpful and not pushy. I went in found what I needed and was out the door. Thanks for all the help.

Owasso store is nice and clean. The people are very nice, helpful Andrea no pressure sales. The manager of the store assisted us with another associate as well. Both were great! Thank you!

We went in and looked for a livingroom set..was not disappointed!

This place was very welcoming and everyone was friendly and helpful in my search. I found exactly what I wanted and got the help I needed to make the a purchase.

Could not get any help in store, on the phone and set an appointment for consultation and never received a call. Also they had limited leather furnishings.

I am really impressed with our multiple purchases from Ashley. Harry took great care of us through the whole process. ⭐️⭐️⭐️⭐️⭐️

The young lady that helped us was very nice and was able to find the recliner I liked. Would buy from again.

If you need new furniture, go see Cari Bolen at Ashley Furniture in Owasso. Great experience. Cari helped us find furniture in our price range that was in stock. Due to COVID, most furniture is on back ordered; however, we are getting a luxurious living room set delivered in two days!

Awesome experience. Got free items with the Ashley card. Furniture protection I get credit back after 5 years if I don’t ever use it!

My purchase experience was great. Cari and Logan were the sales representatives that help me purchase a mattress and bed platform. I’m a very picky person and take in every detail to what I’m purchasing, and they were willing to show every bit of information and technical thing about my purchase. They were even willing to move mattresses around so I can try out mattress and platform combinations to feel the massage settings with different combinations. They did such a great job. Ashley’s has some good services, but these two reps went above and beyond.

I always shop at Ashley in Owasso. Charlotte was an excellent sales person and was very helpful without being pushy.

Charlotte @ Ashley’s was great! Will shop there again and soon! Thank you for the help on the office desk!

Carrie was very nice and very helpful. She helped us pick a sectional that was perfect for our family. The manager came over and was so wonderful as well. Over all a great experience. Will definitely be back for future purchases.

Salesperson was very nice

With Covid there have been delays in getting our furniture. Josh one of the store managers has been phenomenal at helping switch item out for instock items and keep in touch when item come in. Everyone in the store has been great work with.

Wonderful and friendly staff

Love this store. The sales team are awesome!

Good choices in the store. Everyone friendly and very helpful.

I just bought new furniture for my new house and Cari Bolen and Logan the manager were amazing with there customer service and assistance!! Definitely recommend !!!

Very nice employees and reasonable prices on the living room furniture and bedroom sets. Definitely going to be back very soon.

I will NEVER buy from Ashley Furniture ever again! My fiancée and I bought our couch September 4th of this year and we have yet to receive our couch. We were told the end of October by our salesperson and she never kept us updated we had to call the store ourselves on the 1st of November just to be told she was incorrect in telling us that. We were then told November 22nd. Yesterday my fiancée asked the manager when exactly our couch would be in and he is now telling us December 3rd!!!! How is this professional in any regard?!! I’m so beyond disgusted with their customer service. I can’t even get through on the phone to speak with someone I have to continue to go up there. DO NOT SHOP HERE. Save yourself the grief.

Jim was an amazing associate and helpful!

Matthew helped us find what we wanted and got us what we wanted all while making sure the purchase fit our budget. The store was great. I appreciated the fact that they had screening setup and checked temperatures as customers came in the store.

Our experience this afternoon at Ashley furniture was my best buying experience at a furniture store I have had in 40 years. Our saleswoman was Charlotte Crawford and she directed us to product we were looking for , knowledgeable on items, attentive, resulting in our purchase being completed in a short time. I will definitely look there first for future purchases.

Just purchased a recliner. Got it much lower priced than listed in store. Great sales and service.

Excellent sevice

The Ashley store in Owasso was great, April was Great! very helpful in finding our bedroom set and giving us a great deal. Thank you so much April.

I bought a couch that was deteriorating within a few months of purchase. I called to get it repaired and within a week of that the footrest mechanism broke. I went into to the store and have been working to get an exchange for several months now. And it keeps getting put further and further out.

Muss was extremely helpful. Showed me a variety of recliner then allowed me and my grand girls to test several. He checked back and when I’d decided then I paid out. No pressure and polite friendly service. I also appreciated that the store is doing Covid screenings and precautions.

Cari in Owasso was very helpful. She signed me up for their rewards program for an instant discount on my purchase, as well as any purchases over the next year. If I was hesitant to update my other old furniture, I'm not anymore.

Thank you Ms. Cari she is super friendly and very knowledgeable about the furniture!

Harry is fantastic! Not pushy and very friendly. This is our 2nd purchase with Harry and highly recommended.

Great service... very professional.

Ashley furniture, we love the store and the people that work there very friendly. We are happy with the purchase we’re getting and can’t wait to catch some Z‘s Thank you Liz and Ashley‘s furniture

It is a nicely organized store and the staff was knowledgeable and communicated with each other very well. Appropriate covid policies where in place and enforced which were a plus

I don’t even know where to start. I will say that I have spent a substantial amount of money and have went through absolute hell with this store. Logan needs to learn how to handle situations better when a client is upset and quit using Im new to management as an excuse. A certain sales person needs to better explain things especially when talking about putting furniture together. Even the delivery customer service people are nicer and seem to care more than the actual Ashley store. Honestly Jaiden is the best thing associated with Ashley stores. She is friendly and goes above and beyond for her clients. I have worked with 3 different people and I won’t shop Ashley anymore but if I had to Jaiden is the one I would go to. Logan and this other sales person who will remain nameless need to take lessons from Jaiden. I am just very disappointed in this store and all of the mishaps that have occurred over the last year. I will not recommend this store or Mathis brothers going forward.

Dissapointing... Unless you like grey furniture or leather. Very small store, and not much selection in my opinion.

Waited 30 minutes to get a refill on leather care witch then found out they switched vendors and no have to go way out to 71st street store to get the custom furniture care refills .

Selection is limited. Quality seems to be lacking. Very high pressure sales people.

Knowledgeable staff, good costumer service.

Had a great experience searching for the perfect dining room table set and desk. I rearranged the displays to find the perfect chairs, lol. Thank you Jaidyn Hebert for putting up with me!!! I will shop here again.

Matt is a superstar! Professional and courteous, knowledgeable and considerate! Selection, quality and price were awesome! I'll be back.

Shifty practice to get you to sign up for credit, only negotiate on credit prices not cash. Tried to keep my account information from me. When I asked for the account information which included personal info, they told me no, its their policy. I left without spending the intended cash or credit. Left me a note to email them, and never responded. Similar service from the office too.

Harry was great to deal with. Took care of all my needs when purchasing a sectional and rug for our daughter. Would ask for Harry anytime you need anything. Thanks Buddy

Not the best. Been using Ashley for years. The sales person was able to find the product. That was the only smooth part. It took finance (?) over 4 hours to “complete” the sale. Then called the next day for additional info. Everything in this part of the sale was incorrect. Had to correct through it the process. At one point my $450 item was over 1100??? Extremely frustrating. Item is supposed to be delivered in two weeks. Not feeling very confidant

The best furniture experience I’ve ever had! Our 2 Sales Associates, Muss and Joshua, at the Owasso store were phenomenal and I can’t recommend them both enough to help with your furniture needs. They were helpful and knowledgeable without being smothering; and made sure to make fantastic recommendations. I had spoken with one of them, Muss, earlier in the day via telephone and he assured me he’d help me when I got there, which he did in spades. He remembered me and our conversation like we had just spoken and said he had already started getting the order together for me. Joshua helped as well in picking a mattress for our Guest bedroom and understood exactly what I was looking for and steered me to a great, reasonable set. Both were fantastic please go see them and tell them the Fuhrman’s sent you their way!

Went to purchase some bar chairs. The chairs were what we wanted and the staff was very helpful and paitent in assisting us in picking the exact thing we wanted. However, we selected pick up, and were told we could retrieve the item that day (Wednesday) at anytime before 8pm. We make the drive to Mathias just to be informed the warehouse is closed on Wednesday and that they should of informed us of that. Was a waste of time and gas on an otherwise excellent day.

Great customer service and nice furniture

Great customer service! We’re able to buy a mattress and bed frame that day and it is being delivered on Monday! So fast and easy very satisfied!

Friendly helpful staff, upfront about cost and time it would take to get our sectional. I will be shopping here again.

We found the living room set we wanted but it was being discontinued. They had a sofa and love seat at one store and the matching recliner in a neighboring town. We went to the second store to see the recliner. The salesman at the second store called the first store and coordinated the sales so we didn't even have to go back to the first store. They were all very helpful and gave us an excellent price.

Nice store. Liked the CDC guidance for employees and customers. Everything in the store is beautiful and the service was excellent.

Very friendly and helpful staff!!!!!

Definitely recommend all the fine folks over at the Owasso store. They were very helpful and even moved stuff around so we could get a better image of what it would all look like. Matt and Josh (PBR) and they whole team were awesome. Will shop there for future purchases.

How to get experience in the store, the sales people were very helpful. The only problem we had is unavailability of furniture but I think that is normal these days due to Covid.

The Owasso store has a very knowledgeable staff that really cares about their customers needs in a no pressure environment. They have great quality products and plenty to view on display. Ive bought from an Ashley location and was happy then a d even happier now! The people there are great! I will come back!! MPH

Very impressed with the store manager and my salesman Mustafa Akbar. There was absolutely no pressure, and both had such a great sense of humor. I’m very happy with my purchase and the reasonable price.

Cari Bolen is our salesperson. She is wonderful to work with on our furniture needs.

They were very helpful.

Charlotte is an amazing sales rep! She helped me find the perfect coffee table and end tables. And an excellent price! I will definitely be back when its time to buy a new couch

The salesman, Jason, was extremely helpful and courteous.

Jason was very helpful with us deciding on our new furniture! Highly recommend!

They have a good selection and friendly enough staff, however I am leaving a review for the furniture protection plan. Apparently they have never lived with a toddler. She literally threw up and spilled food on the couch one day and the next day dropped finger nail polish on the couch. This system is a complete joke because I was denied saying I had too many problems. Never buy the the furniture protection plan. My husband and I were lied to when we purchased the plan and told we just had to call and someone would be out to clean the stain. Not that we had to wait until they were open, they are closed on a holiday that isn't even a holiday, that it's the day before the holiday, and then by the time they are open it will be one day to submit the claim. So I guess what they are saying is that I should've submitted 5 different claims for every individual stain. There should've been a manual provided for all the supposed rules there are to follow that again we were lied to about when purchasing the couch.

If you’re looking for furniture definitely go see Harry at the Owasso location! He was very patient and informative! We never felt rushed or pressured. He even made sure we got the best deal available to us! We will definitely be back!

Great deal and great service.

Bought a bedroom set from them and everything was suppose to be in stock except the mattress. Our sales person said we would have the mattress by the next week. When they showed up to deliver it, they only brought the box springs and bed frame. The second time they showed up they brought the mattress and the 5 standing drawers. Still missing two night stands and a dresser with mirror. Been waiting a month and a half. Will not be doing business with them again. You shouldn’t tell someone they will have everything by a certain timeframe and then it not show up.

My daughter and I went into Ashley furniture looking for new couches. We were greeted at the front door by a very sweet lady having to follow the new COVID-19 protocol. She was efficient and very nice. We were then introduced to Ms. Charolette. This lady is amazing. She was so helpful through the entire process. She checked on my daughter and I frequently as we were trying out the different couch sets. When we had our minds set on which one we wanted she went out of her way to insure the financing went smoothly. The whole process from beginning to end was just superb. I'm so happy we decided to go to Ashley furniture. I will be going back as I update our home. Thank you so much Ms. Charolette and the entire staff. Angela Green

Bought new living room furniture, but only had couch and entertainment center in stock. We were okay with waiting the 2 weeks for the rest of the furniture to come in. 3 weeks later and finally got a call from Mathis Brothers that one of our recliners came in, but the other will be at least another week plus time waiting to hear about setting up a delivery. We are love our couch, but definitely will just use Mathis Brothers directly next time.

great customer service

Shannon is helpful and saved us tons. Covid prepared shopping was helpful

We made several purchases this year at the Ashley store in Owasso. Cari was great to work with. We highly recommend her!

Very helpful and friendly. Salesman was not pushy and showed us plenty of options.

Jaiydn was very helpful and quite a delight. Will definitely be back again!!

Jaidyn was super friendly and very helpful. I will most definitely come back and do my shopping there!

Logan did a wonderful job. went to get a living room table and side table. he was really helpful and stright to the point. i was in and out less then 30 min.

Charlotte at the Owasso location provided me with a great experience purchasing my first couch and loveseat set!

When we first walked thought the door this amazing women named Cari said hello thank so much for coming. She walked us around the whole store showing us every single chair that fit what we wanted. Even know the very first one she showed us I fell in love with it. She just wanted to make sure we seen everything before me make up our minds. This women is gold 😍. In my time of need she bent over backs to make sure we are 100 % satisfied with our purchase!!!!!!!!

What a wonderful experience we had with Cari and Molly at the Owasso store. We went in just to look and found exactly what we were looking for. Looking forward to delivery on Thursday. Cari went above and beyond when I had to contact her because of my measurements being off and needed to change a couch to a loveseat. Cari and Molly were vith very efficient and pleasant to work with. We will be back for all of our furniture needs.

Harry and JFlo in the Owasso store were awesome! They went above and beyond for us and Harry worked hard to get us the best deal with as many discounts as he could find available. He answered all of our questions patiently and knowledgeably. He was attentive and very kind and thoughtful! We’ve never been in before but will definitely look here first for our next furniture or home accent purchase! The Greens

Harry was great to deal with. Had to deal with customer service concerning one piece of furniture and they were great to work with

Harry did a great job. Most pleasant experience. Thank you Harry.

My daughter and I went to Ashley home store in Owasso Okla.today to buy a sofa,a young woman by the name of Cari,waited on us,I have to say that it was the greatest shopping experience, that I have ever had,she was so helpful,got me just what I needed,she was so pleasant to work with,showed me all of my options.Thank you,Cari for making my life a little eaiser.

Nice selection of furniture and mattress

Went to check out some couches while the sale was going and ended up getting a wayyy better deal than expected. Customer service from Harry & JFlow was top notch! Will return for sure!

Harry was very helpful and he helped us get a great deal. I will definitely go back.

I highly recommend Cari!

Great little store. Thank you Cari! We found just what we wanted.

My wife and I had a great experience. There was no presser and Cari let us look around before coming up to us. Cari did a great job on finding what we need and making sure we liked it. And a sweet deal! Cari has helped me 3 times in the past already and I keep going because she gets me good deals!

Great experience! Please see Cari, she was extremely helpful and never pushy!

The team at Ashley furniture were so very helpful. I want to give a special thank you to Harry Washam for being very helpful and answering all our questions. We came in looking for bedding he he helped us pick out a new bed frame and mattress. He gave us alote of extra info we needed. I would highly go and talk to Harry at the Owasso store for all your bedding needs.

Purchased dining table within two extra chairs, a dresser and king bed frame. Went back to get the matching chester drawers and two bedside tables and got a sectional with extras added to it and a tv stand table. Charlotte took her time to help us with everything we needed. She went as far as breaking down numbers for us several times as wee shopped. Great place. Never thought I’d step foot in there due to prices but it is great quality and great services.

Great place!

Go see Cari, she’ll take care of you ‼️‼️

I bought a power loveseat and sofa set here. My salesperson, Matthew Curtis, was incredibly helpful, knowledgeable, patient, and professional!!! He really made my experience there pleasant and enjoyable! If I ever need any more furniture in the future, I will definitely return to Ashley Furniture Homestore and look for Matt to help me.

Charlotte Crawford was fabulous and so helpful with all our needs in finding the right mattress for us! Tempurpedic owners we are all grown up now!!

I shop here for the majority of my furniture needs. I love the fact of no pressure sales. I went in last night to purchase a recliner and Harry was there to greet me. He was awesome very knowledgeable about what I was looking for.

Alex was a great help and was very knowledgeable and if he didn’t know the answer he found out For is and went the extra mile to help us find what we wanted and make sure that it fit our house.

I worked with a woman named Cari and she was very helpful. She helped me pick out exactly what I wanted based on a vague description I gave her. She was very pleasant the whole time even though I was very indecisive. All in all very good experience. 10/10 recommend.

Charlotte did an awesome job. She showed us her favorite recliner, then left us alone to browse. Came by to see if we where still looking. We ended up with her favorite chair x's 2.

Charlotte did a great job working with my wife and I on the purchase of some living room furniture. Overall, very positive experience. Would definitely recommend working with, Charlotte.

We visited Ashley’s in Owasso today. Charlotte was wonderful and very helpful. We will definitely be back!

Harry did a wonderful job in helping select the perfect recliner for my husband!

Wonderful Place to shop for furniture.No push buying Very professional sales man. Quality merchandise.

If you need Furniture Ashley the best of the best

Today, we worked with Harry. He did a great job of helping us find something that meets our needs, and was very helpful in all steps of the process, from selecting pieces to purchasing. We had a great experience and highly recommend working with Harry!

Harry and J-Flo were amazing! I appreciate all of their help!

Went in to order dining set we've been eyeing with Shannon Love. She was not in yet, so Alex Sprenger stepped in and helped us find a guest bedroom set as well. He explained their programs, delivery, etc. This is a great store and highly recommend shopping with Shannon and/or Alex. Even the girl at final stage was pleasant.

Had a wonderful experience at Ashley Furniture in Owasso today! Charlotte was such a pleasure to work with!

B.K MCAnally helped us get our brand new set of sofas I couldn’t be more please he was so nice and patient with us. (We couldn’t make up our minds) and I couldn’t be more happier with the discount, deff recommended him. Ask for MCAnally he will really give you a great discount. Also Jackie Flores at check out was very friendly. Thank you again.

We had a great experience with both Taylor and Cari assisting us. They were knowledgeable about the mattresses and answered al our questions. They were kind enough to allow is to leave while we thought about our purchase without a second thought if losing the sale. I love that they were not pushy and understood we would be back.

Everyone we dealt with was friendly and interested in giving us the help we needed to make a decision we would be happy with. Even when we came back and asked to return the furniture because we thought it didn’t fit and was too dark, they graciously worked with us to see that we were happy. Even the delivery guys were friendly and willing to move things until we were pleased with how things were positioned. We love our new furniture and when we look for furniture again Ashley will be our first place to look.

I was very pleased ! !! From Alex, the Salesman, who was extremely Helpful.. then the Warehouse told me when the furniture, would, Arrive. .gave Me a Heads up that they were on there Way.. and then John and the other Young Man, were Very Courteous and careful with my New Dining Room Set. .. I Highly Recommend Ashley Home Store , and will shopping with them Again.

I previously searched online for living room furniture that was a particular color and layout. Went into the Owasso location to see the set in person. Alexandr S. was my salesperson, he was awesome showed me the furniture I requested that was more expensive in the store but he let me know that they would price match 🙂. He also showed me a few other sets. Overall I had a good experience was in and out in a jiffy and was not pestered about things that I did not come in for. Furniture was delivered quickly within a few days and the delivery team was nice and efficient as well! Definitely would recommend, and I'll return for future purchases! You should go see Alexandr S.!

Ask for Heather!

The sales lady Charlotte was a very helpful and patient lady whenever we buy anything again we will be going back there and asking for Charlotte to help us some more.

Lauren was amaizing. So helpful, very professional, and very nice.

Great service! Ladies in store (Ms Cari & J-Flo) were great. Took care of everything. Delivery was right as scheduled.

Excellent experience, loved our sales lady, Shannon, so helpful, knowledgeable and fun to work with. All the staff reached out to us, to make sure we were being helped or to see if we needed anything. Financing people were awesome too.

My wife and I had a general idea of what we wanted for a living room suite when we went to Ashleys in Owasso and we were pleasantly surprised. Our salesperson, Alex Sprenger, was very patient, pleasant, and informed about the furniture we were considering. We wound up purchasing a Hallstrung 6 piece sectional and matching recliner. At no point did I feel pressured or rushed during my time there. That's pretty refreshing today. Just wanted to give a shoutout to Alex and Ashley Home Store for a good experience.

Cari and Jacke were awesome! Helped us with everything we needed for our new home and at great prices! Very friendly and didnt feel any buying pressure like some stores we visited. I will definitely go back for future purchases!

Why have a store in Owasso if you can't even get the item in Owasso. I wanted to buy a small accent table and was told I could drive down to Mathis Bros in Tulsa to get it or pay a $99 delivery fee......for a $69 table. Does that make sense to anyone?

Nice furniture and friendly employees to help when you want it.

Good experience great salesperson and a good product

Cari took care of us!! Great Job!! Very pleasant and knowledgeable about every thing!!

Great service, easy to work with, give them a try. You will enjoy your experience.

Great father daughter combination they both r awesome!

Absolutely love Cari Bolen, our salesperson! She’s amazing and very helpful! If you go in, definitely ask for Cari!

Awesome service at Owasso OK; and great delivery service.

Great products and great service!! I will return for future business!! Everyone at Ashley HomeStore is friendly and professional!! I am very satisfied with the purchase, delivery, and setup!!

We bought a couple big items here and its always pleasant shopping here, nice atmosphere. I don’t like pushy sales people at a lot of furniture places who hover too much and I don’t feel thats the case here. Charlotte helped us and gave us plenty of time and space and helped get a good deal on our purchase. Would recommend!

Service was great in store. Delivery service was great. Only issue a piece of furniture damaged. Recieved a call shortly after delivery to make sure everything was delivered and mentioned to caller the damaged piece right then a service appt was set up to evaluate the piece. So far excellent communication and service. Definitely feel good about the quality of service and furniture.

The salesman Harry in the Owasso store is top notch. Wasn't overbearing and didn't follow us around. Gave us space and answered questions when we had them. Very knowledgeable about the products. Extremely happy. If you go to this store, go find Harry

Awesome selection

Nice stock, the sales associates were amazing. I am very picky and they never rushed me. I will shop there again

Alex was great! Knowledgeable about the products, while helping me find something within my budget.

My sister and I went to the Owasso store in search of recliners for our living room on Labor Day. Our sales representative was Logan and he was wonderful! He answered all of our questions and went above and beyond to exceed our expectations. In fact, he was so accommodating that he not only sold us matching recliners, but I purchased a beautiful bedroom set as well. A very pleasant lady named Betty assisted me with my final details at the customer service desk. I am super excited to begin enjoying my new recliner and bedroom suite once they have been delivered. Thank you to Betty and Logan for making my furniture buying experience so pleasant.

Our salesman Logan at the location in Owasso was excellent! He was patient with us and was informative and honest! Made the buying process comfortable! The furniture and prices were great, got the cheaper online deals in person! Jacke the lady at the desk was great too!

My husband and I have have had several furniture purchases this year for ourselves and other family members. Code Marler has done an amazing job in selling us good quality furniture. But more importantly his support after the sale has been outstanding and extremely helpful. Thanks Cody!

Good experience, no pressure to buy, got a great deal!

Got my furniture from here. Went through their acceptance now leasing. They really work with you! Amazing selection of furniture and great prices!

My wife and I had a smooth & easy experience at Ashley's Home Store. I was looking for a specific piece. Cari asked if we needed help. Cari immediately showed us the piece I asked about. Within minutes she wrote up the ticket and found the piece in stock and was able to apply my platinum rewards without my card in hand. Super nice person, a pleasure to work with and informative. I enjoyed my experience there. Thanks Cari !

Cari was our sales Lady at Ashley Furniture in Owasso , no only was she AWESOME, she asked whT we were looking for and she only showed us what we wanted to look at and we were able to pick and make a buianess deal and a Friend.....THANKS CARI FOR THE HELP, COURTESY AND ALL THE ENTIRE TIME WE WERE THERE WE CANNOT SAY ENOUGH!!!!!

Cari was such a big help today! She was very focused on finding my mom and i the best couch for us! I highly recommend Cari because she does such a great job!

Taylor was fabulous the furniture is beautiful and looks great in my livingroom however afterwards we wemt back and put 2 chairs on layaway when we went to pick them up they only had 1 left so we had to take the one from the showroom floor that people has sat on to try out was not refunded anything back

Staff was very friendly and the selection was great. Picked up the furniture order a few days after purchase at the warehouse and the whole process was very organized and efficient. Again there the staff was very friendly and helpful. Would recommend them to friends and family and will definitely utilize the location again for furniture needs.

We love the furniture we purchased at the store. Charlotte is a terrific sales person and we will definitely be returning to this store for any future needs.

Our sales associate Alex was amazing He went out of his way to help my disabled husband and when we came back the following day he had researched all recliners and found all that applied to what we were we looking for He was so helpful Never had anyone be SO helpful

The salesman was very helpful and the delivey men very polite and helpful. Very pleased with the service.

Alex was awesome helping me find exactly what I wanted!

Ashley HomeStore in Owasso, OK was great, everyone was professional, courteous and helpful. Will definitely be buying there again.

Nice place with helpful staff. Not an over pressure sales approach. Thanks for being there.

Love this store!! Always so helpful.

Our experience was excellent Charlotte Crawford was sales person she had answers to all questions or she found the answers. I would recommend her to anyone.

Very polite and courteous people to deal with. Fast service and delivery.

Very helpful and knowledgeable staff. Transaction and pickup of purchase was very fast.

I couldn't be happier with my purchase, salesperson, Harry, and delivery people. Thank you all.

The sales manager at the owasso location is BEYOND unprofessional. Refusing to speak with us because they were too busy. My only response to this situation is, wow, just wow!

The bedroom set was just what we were looking for. The two guys that delivered and asembled it were top notch. The white glove delivery was worth every penny. Thanks Ashley

I will shop for furniture at Ashley's, in Owasso, only.... We were flooded out of our home due to the water released at the Keystone Dam. The staff and management went above and beyond to assist me and to try and make what I was dealing with just a little better. Thank you to the staff at Ashley HomeStore in Owasso. While my crisis continued after I left, you made things just a little bit better. And I slept for the first time in two weeks the evening my bedroom furniture was delivered. Again, THANK YOU!!!!!