Ashley Store Owasso, OK (Smith Farm MarketPlace)

Very pleasant buying experience. Ajay and Andrew were very helpful and answered all my questions and assisted me with everything in my purchase. Good quality furniture at a fair price.

2 stars for the nice staging at least. Lack of stars for the sales rep I got when trying to look at an item I found online. Said they didn’t have it in stock, and when I showed them a picture only then did they have it in stock. Overall seemed uninterested in helping me and them proceeded to walk way faster than me, leaving me behind by at least 8 ft. I observed the furniture and thought it was okay to consider purchasing, however the behavior from the rep made me just leave all together.

Easy purchase and great customer service from Harry! Only negative was the remodeling noise (which Harry apologized for).

Great service and selection. Harry was very helpful. Appreciated his knowledge. Thank you!

Great customer assistance, worked with me and stayed within my budget!

Thank you Josh for helping us pick out the perfect rug!

Daniel and Matt Curtis were awesome

Harry W. Was very helpful with helping us find the perfect mattress!!

Lied on multiple occasions about the purchase and the protection plan. We asked for time to browse and have our own discussions but were met with smothered, pushy behavior. Sales person mentioned he was prior service military but after stating husband and I were both prior service he continued to degrade the military and the participation of our services. Now we are having issues with the protection plan and we are finding out the two sales people have lied to us. We are not able to use the protection plan and store stated they can give us a “prorated” store credit when not used after five years.

Trey was super helpful and got us exactly what we wanted at a great price! We were in and out in less than 30 minutes.

Toby Upton got us exactly what we were needing. Thanks so much!

Fantastic experience today shopping here. Harry, our salesman was so great not pushy at all we looked at a bunch of sectionals and love seats. We fell in love with a modular sectional we were able to fit together to work with our measurements. We got this amazing pet safe fabric with removable couch covers. Such a great experience. Come here to shop your furniture.

Gretchen is so wonderful to work with, I love that lady! I'm even more in love with the couch that I bought!

Went in to check what mattresses they have in stock and deals. Purchased a Nectar Luxe Hybrid mattress. Answered every question and made sure to find out one they didn't know on top of their heads. Thank you Gretchen for your help! Definitely made sure we got the information for the Stanley Cup/Ashley promotion.

We had a very pleasant experience working with Gretchen today. Would highly recommend purchasing furniture from Ashley's in Owasso.

Gretchen was extremely helpful. We told her what we were looking for and she knew exactly where to go for our options. Highly recommend.

Fast,friendly service

Really nice experience, very helpful sales folks. We'll definitely keep Ashley's in mind for future furniture purchases.

Everything was very good in the store. The salesman was knowagable and nice The price for in house setup snd haul off was very high. There was no assembly. Could probably ordered it for less money and got the same service.

Angel was very nice. Walked us around the store a few different times looking at different livingroom sets. Explained each couch's features, she was very knowledgeable. We weren't actually planning on purchasing, but ended up buying 4 pieces. 10 out of 10!

This store has some beautiful pieces! Angel was just that…an Angel. I’ve been looking for barstools Forever and she pointed me to just the right fit!! I encourage you to shop here! Lovely, friendly staff. Great selection of furniture!! Thanks Angel! And, thanks Ashley! You’ve got a wonderful employee!

Our salesperson was very knowledgeable. She gave us time to look. When we were ready to ask questions she explained everything about the product. We are very disappointed about the delivery service. The windows say free delivery, but at closing the deal we find out that the purchased item will be dropped off on the porch or in a garage. If it is brought inside, there is a $300 charge. We didn’t find out until we had made the purchase. As Senior citizens, this makes it very hard on us. Shame on you Ashley. This will be our last purchase from you for our new home. This is in no way a reflection on our salesperson. She was excellent!

My Visit to the Ashley Store in Owasso was different than I had expected. Usually when you go into a furniture store, you're bombarded with people trying to help you. So I went in with the intentions of I know what I want and I will find it. Believe me I knew what I wanted, but I had no idea how to find it. The Gentleman that helped me was named Garrett. After going back and forth for about two hours, about what I wanted, what I didn't want, what I needed and what I didn't need. Poor Guy🤣 I got exactly what I wanted. Thank You Garrett. It was my Pleasure to be helped by you. And thank you for the great deals. I will return. And probably for that couch if you ever get it back in.

Had a great experience shopping there. No pressure and Garrett was available to answer questions when we were ready and he was very knowledgeable and helpful

Always a wonderful experience with Angel! Can’t wait for our new sectional to get delivered to go with our previously purchased coffee table :)

Found just what I needed and wanted.

Gretchen in Owasso was amazing! Always buying from her.

Very friendly people who are not overly pushy. Great process and quality merchandise.

I had an absolutely amazing experience at Ashley Furniture today! Gretchen Roush and Matt Curtis went above and beyond to make sure everything was perfect from start to finish. They were incredibly helpful, patient, and knowledgeable — truly a dream team! Their exceptional customer service made the entire process smooth and enjoyable. I couldn’t be happier with my purchase and the experience I had. Thank you, Gretchen and Matt, for making my day! Highly recommend visiting this location if you’re looking for great furniture and even better service.

Great experience.We were listened to and only shown what could work for us.

Gretchen and Matt Curtis made our mattress purchase so easy and painless! They’re very knowledgeable and helpful. We didn’t know where to start when we first walked in, but they took care of us and helped us find exactly what we needed. They were able to answer any questions we had, they’re not pushy, (which is always great when you’re looking to make a large purchase) and they’re just super nice people that are really looking to take care of their customers. They made sure to find us all the right deals and savings for what we were getting, and really took their time helping us figure out what features we needed/wanted. Big purchases like this are what I usually dread, but these two really made it a pleasant experience. So, if you’re looking to shop at Ashley, look for these two, they’ll definitely take care of you! Thank you Gretchen and Matt Curtis!!

Angel was great and got straight to work letting us look at what we were trying to find.

We went to Ashley’s to shop for a purple Mattress . We couldn’t have had a better experience. Our salesman Harry was so knowledgeable he made it so easy. His manager worked with him to give us an awesome deal. Will definitely shop there again.

Cari was amazing and so helpful

Harry was awesome!! Very helpful and knowledgeable about what we were looking for and matching it with what we needed.

Our salesperson Elia was awesome, very thorough and professional with a delightful personality. We found the perfect furniture for our new home and she made the purchasing process very enjoyable.

I was pretty much window shopping and didn't expect to actually purchase furniture today. But the prices were great, and our salesperson Daniel was a pleasure to work with. He quickly knew exactly what I was looking for. I not only got exactly what I was looking for with great prices but had fun doing it.

Caring was very patient & helpful. Good attitude.

Excellent service and price!

I was very pleased with my whole buying experience as I purchased a bed base and mattress. Gretchen Rouseh was very helpful and displayed a high level of product knowledge. I was especially grateful when Gretchen arranged to have a particular mattress moved to an adjustable base so that I could test everything out to make sure that it would properly accommodate my needs as I prepare for hip surgery. - George Fernandez

Very satisfied. Matt and Daniel were a huge help.

The salesman was very professional. He showed me exactly what I was looking for. We also had things in common so that made it even better

Sales team listened to my needs and provided excellent customer service

Cari is nice and helpful

Harry was great to help me find the mattress that was perfect for me. Everyone was super nice.

Jag and the Matthews were very helpful!!

Loved Cari and Andrew! Very kind and great people

Cari did a good job

Andrew was amazing and very helpful will go out of my way to go back there

Process was easy

Como siempre esta tienda será mi prioridad en muebles exelente servicio y calidad muy satisfactoria esta tienda recomendable a 100 % y por supuesto siempre salgo con un obsequio especial

Harry was awesome

I had a great shopping experience here and thought I came in knowing exactly what I had wanted. That was until I was warmly greeted and welcomed by Harry. Harry was knowledgeable and was NOT a pushy salesman. He had all of the answers to my questions and opened up my mind to some other phenomenal options as opposed to what I originally had in mind. Harry was able to throw in a valuable item/accessory for free before even purchasing anything!!

Just got home from Ashley Furniture Store in Owasso. We were assisted by Matt Curtis, and it was such a pleasure to be there & find the items we need !! I was not rushed and it was actually fun ! I'll be going back soon because of the great selection, but mostly because of the experience. Matt helped so very MUCH, and knows the quality of the furniture. Thank you Matt !

Jag was attentive to helping us find the right pieces for our Mother's long term care room.

They were very helpful and got me in and out quickly.

Matt Curtis is great at customer service. He takes the time to explain everything and lets you have time to decide. Thank you Matt!

Trey Upton is a great salesman! I went to the Ashley's store in Tulsa people were not friendly. I was looking for a recliner cloth. The store in Tulsa was not the place . That store needs help!!!! I was in Owasso. What a big difference!!! Trey made sure I wanted all the recliners. Showed how the recliners work, and if he did not know he asked. Trey did not leave me, like most sales people do. I get my recliner Saturday!! Trey hope you go far in this company. I will not go to Tulsa store. I will be back to Owasso store. Thank you Trey. God Bless you!

Harry washam was great!!

Harry and Angel were really nice and very helpful . They were very knowledgeable about the items I was buying . It was a pleasant experience to shop there .

Pleasant experience

They were very nice. Didn't pressure me. Let me look around and answered my questions.

Cari was very helpful and kind.

Great service and pricing. Check online pricing to get a price match.

This was one of the best shopping experiences we have had in a very long time . Your sales representative (Jag Girn) was very helpful getting us lined up with just what we needed . We will be very happy when our new chair arrives later this week .

Angel was spectacular! Very knowledgeable, quick and friendly. We loved working with her and Matt. They found us a deal we couldn't turn away. Thanks everyone!

We had the best experience with our sales girl Angel! She was determined to help us find something within our budget and showed us so many options! We ended up with a sectional, two recliners and a console table. Delivery was quick and they took care of everything for us. Unfortunately our sectional was too big for the living room so after going back to the store, we were helped by another sales associate (I didn’t catch his name but he has short red hair) who was amazing as well! He helped us easily exchange our sectional and find something else we were equally happy with! Very fast process and we would highly recommend this location :)

Elia in Owasso was the perfect saleswoman!

Elia was awesome!! Ty!!

Cari was a huge help in selecting our recliner!

Upon further experience my review has changed. We told Cari we had to take the beds up the second floor and it was a tight fit she said it would be no problem. Well it certainly was. Now they have to reschedule while I sleep on an air mattress because they took my mattress away already. Then they closed the ticket when I still haven't received my bed. Then they aren't even available to talk to Wednesdays apparently (the delivery people) so now I can't even get this handled for reschedule for another day. They said they can't give expedite either. Idk what kind of customer service this is supposed to be. But it's not it. Org review: Cari helped us out greatly and her anger Andrew was also very helpful in going over pricing and accessories. I'll come again

We went to this store today to look at a couch, Angel helped so much with the decision! I had a couch in mind but was not sure how it would hold up. Angel had purchased the one I was looking at a couple months prior and said she loved it! She helped so much with my decision and made it less stressful!

Loved working with Cari in Owasso. 5 star experience and look forward to future purchases.

We had Cari, super nice, and excellent at explaining things

A very pleasant experience. No pressure but all questions answered. My sales associate, Trey, was professional and courteous. I will definitely shop there again when I need furniture or accessories.

Cari Bolen made our experience easy and worry free. It was a much better experience from any where else we have looked. Very friendly, I would recommend Ashley in Owasso to other people. Just ask for Cari Bolen.

My daughter recently purchased living room furniture from Ashley and was having it held until her apartment was ready. On the day of delivery (NOT before), she was advised that Ashley will not actually take the furniture into your home/apartment. If you want them to do that it's an extra $200 charge. No mention was made of this up front or we would not have made the purchase (I"m the one paying for it). To make matters worse, sensing her frustration at this, the delivery guy sort of laughed and told her if she could have someone there "to help them out", they'd be happy to actually carry it into the apartment for an unspecified amount of cash. No way in hell is any of that acceptable to me. And then I remembered that Ashely is owned by Mathis Brothers, and two years ago we had a similar incident with Mathis, where we purchased a piece of furniture. We'd purchased a LOT of stuff through Mathis and had bought the "ELITE" option, which we were told guaranteed "in home" delivery on any purchase. Again, come delivery day, the guys were going to drop it in our driveway and leave, until my wife pitched a fit about it. They did agree to place it in our living room floor where my son and I had to move it upstairs. Swore right then and there to NEVER AGAIN buy from Mathis and this morning I swore NEVER AGAIN to buy from Ashley. There are too many other companies around town to buy overpriced furntiture from. Upshot of today was my daughter cancelled the order and now has to find another source for furniture. Sure as shooting she'll never shop Ashley again. Ashley management: Feel free to reach out on this, but you're not going to like what I tell you.

Everything was great. I have shopped at this store several times. I will continue to purchase there again. The experience is great.

Friendly and helpful staff. Went in looking for a mattress and we had helpful insight into the perfect mattress for my husband and I. Quick and easy and we felt no pressure.

Friendly and helpful!

A police interrogation would be less stressful than enduring the high pressure sales tactics at this store. Save yourself the trouble, (and some money) and just buy everything online.

Clean and organized nice store. I just don’t like feeling of sales people following me unless I ask them to. I have avoided going in there several times due the same feeling you get when visiting a car dealership. Can we just go in there to look around? If we need something we will call or motion for some help. It is just too much. Let us please shop. Acknowledge us and say hi, just say your name so we can let you know if we need you. Let us shop around the store without being stocked .

Very nice dealing with Gretchen and Betty..

Angel was very helpful in setting me up with my first kitchen table and chairs, despite their system being down all morning. The manager even gave me a free furniture cleaning kit and waived the 5 year protection plan fee for our troubles, and because she liked chatting with me and my mom. Everyone was very friendly! Prices were pretty high though, hence 4 stars. Not mich can be changed about that though I guess.

Great transaction

Cari Boleyn was great Very helpful

Absolutely great service!

Everyone was helpful and nice.

Harry was awesome!

Gretchen was absolutely wonderful to work with. I will be sure recommend her to any of my family/friends looking to purchase furniture.

Cari , Andrew and Kim were great and helped us with all our needs. Purchased two rooms for our house

Jaiden and Gretchen were very knowledgeable and helpful, as always!

My experience with Angel and the incredible staff at the owasso store was definitely 5 star!! They made sure my needs and requirements were met!!

Cari Bolen helped us today and she was great. Worth the trip to Owasso. Great prices and great service b

Matthew was very helpful!

Was shown several options, a patient salesman, found my couch!

Knew what chair I wanted. Cari and Betty helped me purchase it, they were incredibly helpful. I was in and out in about 20 minutes.

Our sales guy was great. However, we purchased as bed to be delivered for free and set-up. We also purchased a chair and a few other pieces. The delivery was free but to place the chair inside the house was an additional $290. This is a ridiculous policy. We have literally spent thousands with Ashley over the years. We will not be back.

Cari was amazing at helping us find a mattress we were happy with at a price that we were comfortable with. Thanks so much!

Chris was very helpful with my purchase, explained how it works and all the functionality. And explained the extended warranty I bought for the bed platform.

Great customer service, no pressure to buy at all!! Matthew was incredible to work with and Chris the store manager was very helpful and accommodating!! Will definitely shop here again!!

Gretchen helped us and she was absolutely phenomenal. Very patient, very knowledgeable, very demure :) Give her a raise!!!!

Harry was great

Gretchen was so very helpful helped us get what we wanted and did not try to sell us things we didi not want like other stores.

My first time in, I bought a sofa and chaise lounge. Realizing immediately that it would not work for me, I returned to the store. My original salesperson was not there so Garrett helped me find a replacement. He was super knowledgeable and fun to work with! I found an even better sofa and loveseat and made the exchange. Ashley's and Garrett made it so easy! From the customer service to the salesman, it was an awesome experience.. and I LOVE my new furniture!

The salesman and the store manager were friendly and answered all our questions. They weren't pushy and listened to us.

I really appreciated the non pressure purchase. I walked in, said hi and explained I wanted to look. Looked, found, went and got Garrett and he showed me one other to compare to. After I picked which one I bought it with free delivery and left. It was awesome!

Harry was great!

We are very pleased with our kitchen table and chairs purchased from Ashley. It took 3 people an hour to assemble the table, 4 chairs and a bench. A few adjustments were made. Our sales person was Angel Neal. She was very helpful and knowledgeable about our purchase. Delivery was right on schedule. I highly recommend Ashley in Owasso and Angel.

Harry was amazing!! Could not ask for better customer service! Will definitely come back for future purchases.

Harry was super quick and very helpful!

Harry did an amazing job in taking the time to help us pick a couch that worked for us. He made sure all our questions were answered before moving on to the next step of getting the new couch set up for delivery.

We went into Ashley on a lark having looked at other locations with no luck and Harry took such great care of us! We have a beautiful sectional being delivered Friday with all the bells and whistles we could have wanted. Come see Harry for your furniture needs!

It’s was an amazing experience first time buyer. I was helped immediately was in and out fast. Matt was an excellent person would recommend 10/10

Great selection and very pleasant sales person that helped us, I recommend this place.

Staff very knowledgeable & friendly! Had a great experience

Very nice salesperson Angel ...

Cari (Owasso store) was absolutely wonderful to work with! She shared my excitement over my choices and was a joy to get to know! I’ll be back to see Cari again!

Harry was great! Super helpful and got us what we wanted!

Excellent service. Great product knowledge, sales price and friendly without being pushy. We worked with Harry Washam-nice guy!

Wonderful sales person, Cari Bolen is the best. Thank you.

Love this place! Cari helped me so much, so fast and caring!

The staff was very attentive and helpful. They helped me find exactly what I was looking for even if they did not have it in store. They were also mindful of helping me keep to my budget.

Stephanie and Gretchen are amazing and accommodating. Super nice, honest, transparent, and upfront. Will be using them again.

Cari B. was amazing. She helped me get the best deal possible and was very friendly. Thank you Cari!!!!

Harry was very helpful and knowledgeable on all his products. We purchased 2 recliners and we are very satisfied with our experience!

He made it so easy and practically read our minds. Thank you, Matthew!

Our salesperson was awesome! Elia listened to our concerns and collected specific information we requested after we left the store to consider a specific item. Her info helped us make our decision.

Cari did a great job helping me find nightstands and made the delivery process easy and timely!

Garett was super sharp and made the process very easy and fun !

Go see Mrs. Cari Bolen!!

Garrett is absolutely amazing!!! He is very patient, personable and knowledgeable about everything in the store!! He definitely made the buying process a lot less stressful!!

Matt was awesome to work with! He went above and beyond to find us what we were looking for in our price range.

Thank you Cari!

Joshua was so helpful with helping me and my mom find the perfect couch for my new apartment! Thanks Joshua at Ashley’s

Harry was amazing! Helped with everything we needed!

Harry was very informative and helpful!

Such a great experience!! Cari was awesome to work with!

Ms. Cari was very helpful!

Excellent sales clerk! Very knowledgeable! She found exactly what I was looking for!

Joshua was very helpful in finding us a mattress and base for our specific needs.

Cari was so sweet, and so helpful! We will be back and be asking for her :)

Cari is awesome !

Cari was great & very knowledgeable!

We bought a 249.00 floor sample chair. They wanted us to pay 250.00 to have it delivered 5 miles away. They deliver "free" only from the warehouse. Really? 250.00 to deliver 1 chair. They want that money more than a satisfied customer. Not good business.

We absolutely love to work with Cari at the Ashley furniture in Owasso. She was able to find all the furniture that we needed and in our price range. My family and I recommend you ask for Cari at the front door.

Harry Washam was so helpful and price matched in store. We came in looking for a specific coffee table and he made it happen.

Great service but took a little long

Stephanie was so nice from the moment we walked in the door and wasn’t pushy whatsoever! She answered all of our questions and was very patient with us. Will definitely be going back in the near future!

Harry was super helpful and I got a great deal

Ethan eveland was very patient and very helpful.

Stephanie made the buying process so easy. She was knowledgeable, considerate and attentive to our needs. Highly recommend!

Cari was great to work with! Answered all my questions and had a great attitude.

Harry was very patient and informative with us. Took extra time and helped us find exactly what we wanted!

Cari was so helpful! She took us right to what we were looking for, and gave great insight on mattresses!

Henry was fantastic and extremely helpful. Fastest trip to a furniture store I’ve ever had and found exactly what I needed.

Ethan was great. We've visited with him several times trying to decide on several pieces of furniture. He made it very comfortable and easy for us to decide, and it was an enjoyable experience!

Cari was amazing today. Will be back to visit when I purchase a new couch

Cari was helpful. Will be back

Cari is fantastic, sweet and very helpful

Harry was the best! He cared about our needs. Not just making a sale. We will be back!!

We had the best experience at ASHLEY‘s in Owasso with Ethan. Shopping for furniture is not my favorite thing to do and it was a great experience because Ethan was compassionate, explained everything more than once. He was not pushy and very knowledgeable. We will be back!

Matt C. (Not the red head) was very helpful, knowledgeable and accommodating.

Cari was great!!

Cari was so helpful and showed me different ideas for chairs that might work in my space.

We had a very good shopping experience at Ashley’s in Owasso. Cary was so helpful and answered all of our questions throughly. She helped with the whole process and my purchase went very smoothly.

Cari was a wonderful sales assocaite

Angel was super sweet and very helpful!

Angel was great!

Awesome helpful people !

Outstanding service Garett Koss is an excellent salesman

I have been looking for a loveseat and Angel was great in helping me find the perfect one! All employees were very kind and helpful.

Patient salespersons

Ethan was wonderful in helping us to purchase the perfect bedroom suite for our home. He had great advice and was not pushy at all while we decided. Thank you for such great service!

Cari was great! Everything was quick and easy.

Ethan was super helpful from the moment I walked in. Excellent customer service!

Cari was informative, helpful and made the shopping experience pleasant.

Came in with my in-laws in search of a new mattress. The lovely, sweet miss Stephanie gave us tons of help & helped my in laws find exactly what they were looking for. If you want great service & a sweet smile to top it off, ask for Stephanie. You won't be disappointed.

Cari B. fixed me up...again. She always goes above and beyond. I love Ashley's selection and knowledgeable, friendly staff.

Went to find a new chair for my grandma who is blind and also struggles getting up and down from her current oversized recliner. Cari, at the Owasso store, listened to our concerns and grandma's preferences and helped us find the perfect chair for grandma!! I am always worried about pushy sales people, but she was very chill and just wanted to help us find the right item.

Bought and paid for faux leather couch and loveseat the worst furniture ever bought, after 7 months it hasn’t even began to break in, causing back problems bought the protection plan and still nothing they can do about it being a manufacturing defect so uncomfortable and they tell you to get it at least 2 months to brake In but because they only guarantee it for 7 days it take them out of the liability to replace it. Works purchase ever for 2,200.00 what a joke

A very low pressure situation, the manager was super helpful. And our sales person was awesome! Thanks Aubree for helping us with this decision.

Harry was great

Harry was amazing! So helpful!

Hayden was a great help and appreciated the info as well as the time he gave us to decide on what we wanted. And they are delivering to Bartlesville. Thank you, Ashley's!

Harry and Lauren were both fabulous!

I was just told to leave by the sales MANAGER because I didn't want to talk to a salesperson.I was very polite when I told the salesperson I didn't need any help. I just purchased a mattress from here a couple months ago and am looking to purchase another one. I don't need any more information about it. I will happily pay more elsewhere to not go back here! Terrible customer service makes me wish I never purchased the first bed here.

Stephanie was amazing and helpful

Matt Curtis and Harry both helped and were excellent with details I really needed. And free delivery hit the mark too. Great job

Bought hida couch chair to match. They delivered set up. Great place

Harry was a great guy, very good experience!

Harry was super helpful! Great Service!

Harry is great! I have bought a few pieces from him over the years and he has been so helpful!

excellent service josh at the owasso location was very nice, helpful and informative! definitely will go back.

Harry was great!! Thanks for finding us the best deal on a rug!!

The staff at Ashley were knowledgeable and helpful in my couch search journey. Shout out to Hayden in assisting me from start to finish in the couch hunt.

Harry was awesome in how he handled almof our needs.

Was immediately greeted and introduced to Aubree and Jade. Firendly and explained everything. Answered all my questions and was not pushy. Gave me sometime to think over what I wanted to do. Appreciated both of them very much

Cari Bolen was great! Very kind and helpful!

Harry did a great job helping us with our recliner.

Best experience ever!

Excellent

This is a shout out for excellent customer service! We walked in, just wanting to look and we met Stephanie! She was very friendly and allowed us to look. She shared that she had been working there for just a week but she ROCKED it! We ended up purchasing 2 sofas! She and her manager stayed late and got us an incredible deal! Delivery and setup was on time and quick! We absolutely LOVE our new sofa's! Keep rocking it Stephanie!

Hayden and Gretchen were very knowledgeable and very helpful! Even the lady at the register was very nice and helpful! Thank you all so very much!!

Angel was wonderful to work with..The other employees that helped us were so friendly..

Everyone was kind and efficient.

Talk well with customers and setting up for financing but the quality you pay for is subpar, I have dings and delamination on the almost $4k wooden king size bed set we purchased less than a year ago. I need to reinforce the bed bracing as several are sunken down and it was advertised as quit but this thing squeaks more than a bad Walmart shopping cart. The right drawer sticks half way out and when shut it splinters the bottom boards. Not worth the price and now I need to fix the loose hardware as well as screw down and brace the under slats or risk the bed collapsing. DO not do business with this company.

Our salesman, Matthew Corley was amazing. He took his time to show us around the store to find exactly what we wanted. He was courteous and professional and gave us a great deal. We noticed a few other things we’d like to get, but will have to come back another time to make that additional purchase. We love the 18 months no interest deal. We will be back and ask for our salesman, Matthew.

Called into Ashley today and Gretchen was quick to get me all the information I needed. Can’t wait to get my new furniture!

Went in for furniture ideas and got followed the whole time by a member of the staff.

Stephanie and Gretchen are great at furniture sales. Very professional.

Pretty good service and attention tanks

Ethan is great, very helpful not pushy and a great salesman. I had an issue come up but the Manager called and fixed it promptly. I enjoy shopping here at our local store.

The staff is so friendly. We are new to the area from another state and they were so helpful and made us feel so welcome.

Sales and purchasing was quick and easy.

So helpful a great experience!!!

Great place to shop!

Enjoyed my shopping experience!! Very knowledgeable staff!

Honestly one of the worst furniture buying experiences that I’ve had. My headboard came in broken and it took four weeks to get the replacement part and when it arrived it was missing the hardware. My dresser was on back order and the original promise date was June 23, then June 17th then without any warning July 7th. There’s been little communication without me constantly reaching out first. The representatives have been kind. The only reason I’m giving two stars is because of Jaime and Anderson with customer service at Mathis brothers. I spoke to Jaime after realizing I was missing the hardware and he had it ready to be picked up within an hour. I spoke to Anderson about how terrible my experience has been and he was very kind and helpful and got me taken care of. Overall I will not be returning to Ashley, maaaaybe Mathis but I’m still unsure of that.

This is the third major purchase I have made at the Ashley Store in Owasso, Harry is the best to work with. I highly suggest you go see him the next time you are in the market for new furniture!

Everyone is so helpful, they don’t hover over you , they let you shop !! And when you’re ready to buy they make the best deal they can !!!

When my family first moved to Oklahoma with nothing we came here n furnished our apartment with beautiful furniture and Cari Bolen worked hard to get us a great deal and get us everything we wanted. Again we came lookin for some new bedroom furniture and Cari was just a delight to work with!! She has done so well to treat us like family. Highly recommend shopping here if you want to shop with some one who cares about your wants and needs!

The staff is friendly and knowledgeable and helped me every step of the way. Sadie, C is the sales woman who helped me and I will be asking for her next time I need furniture.

We were greeted as we entered the store. They checked with us to see if we needed assistance and answered several questions. We viewed the selection and narrowed it down to several choices. Angel assisted us and answered several more questions. She was very friendly, not pushy and completed our transaction. It was a very easy and simple process.

Good people and very helpful with great quality of merchandise

Very good shopping experience! The sales associate, Ethan, was knowledgeable and offered useful info on different items I was considering. He was very helpful and not pushy at all. He was also kind to my kiddos which was a bonus! I would definitely ask for his help for future purchases.

Very friendly salesperson. Answered all our questions and made spending money easier

Great job, Hayden! Love my purchase!

Charlotte was awesome! This was my first time mattress shopping, and she was able to answer all my questions! She greeted me as soon as I walked in, and was very professional and knowledgeable. Very happy with my purchase, and I recommend her to anyone in the market for furniture!

The salesman was very patient! Hayden thanks

I bought a rug and a floor plant and it went very smoothly was in and out of the store in 15 minutes with the help of Matthew!

Went in looking for 2 power recliners. Was met by Angel Neal and she was very knowledgeable in all recliners that I looked at. Also helped me get financing so I could purchase my recliners. I will be looking forward to making more purchases in the future. Very friendly and not at all pushy to purchase anything. Answered all my questions. 10 ⭐️ 👍

Great service with Matt and Kris.

Great service

Great service and they really went over and and above

I enjoyed my experience with Ashley furniture in Owasso, Oklahoma! From my sales person , Cari Bowen to The manager and finance department were all very professional, courteous and prompt, and made the Entire experience wonderful!

Great interactions with the sales people there and were able to help me through my entire process shoutout to Matthew

Very god place.

Staff were very helpful & patient as I looked through the store for just the right living room furniture. They took time to go through the store & show all the different types of furniture we were interested in.

My salesman was AWESOME! Harry Washam was courteous, helpful and professional. I couldn't have asked for a better salesman. Thank you Harry for helping me pick out my dining room table and chairs. I can't wait to see it in my dining room! I will be sending photos!

They were very helpful, friendly, and made the finacing very easy. Would go again

Trey, was very helpful in answering questions about the bedroom and mattress sets that I decided on purchasing.

Ethan was very helpful. Great buying experience.

I had an amazing experience and everything went so smooth! I highly recommend Jacob Darnell, he made our experience great!

tl;dr - Great in house staff, poor support. I purchased a Purple mattress and Premium Smart base from Ashley and had a fantastic in-store experience with that staff. They got us the right financing and even threw in delivery and installation. Now, I'm wishing they hadn't. Our Premium Smart base was installed without some necessary bolts and supports and getting any kind of service after the sale has been like pulling teeth. I called and made a service appointment. That gentleman was nice but admitted he had never worked on a Purple base before so he took some photos and left. The process after that is supposed to be; their parts department will ship my missing parts, I will notify them when they arrive and schedule another service visit, and I should be 'fixed up.' Except, when I call to see if there has been any update on my parts, voicemail and no call-back. Try again the next day. Voicemail and no call-back. I would LOVE a resolution on this but for now, I'll be sleeping on a wonky, sagging, brand-new, $5000 bed...

Garrett was very helpful and answered all our questions. He wasn’t a pushy salesman at all which is very important to me! He had a great approach and was funny and helped us find the perfect bedroom set at a great price!

VETERANS BEWARE! First, their store marks up prices from what they sell online. Second, you can only get your meager 5% discount through a very convoluted way. Third, if you order online, they WILL NOT honor your 100% Disability Tax Exemption, even after calling and being bounced between their finance and customer care office ("I'm sorry I don't know how to do that. Let me transfer you.") Ashley - you messed up and we WON'T EVER buy from you again. Further, I will be telling everyone who will listen how your company absolves itself from fiscal honesty.

Charlotte was amazing she listened to our needs and didn’t push anything on us. We found the perfect living room furniture and will be purchasing a new bed soon.

Harry made furniture buying fun and painless

Great experience, no shopper stalkers, prices are too high and the insistence that you get an Ashley’s Card is a little annoying.

Nathan was a big help and great to work with. The cashiers were a blast also.

Someone called to confirm the delivery and everything was good and I told her there was a scuff on the chair, but was busy and asked her to call back and she did not call back to send someone out to fix it or replace it is what she had originally offered tutu, and I told her I needed time to make a decision I was headed to dialysis when she called me.me. Other than that the process was very good.

Angel helped me out at the Owasso location and she was amazing. She helped me get 2 couches and a complete bedroom set and mattresses. She was very knowledgeable and made the whole process very easy and non stressful for me. I am very pleased and will recommend

My spouse and I went to Ashley furniture in Owasso to buy a mattress. We bought a $5000 Tempur-pedic mattress from Ashley‘s. Do not make the same mistake we made. They do not honor the Warranty Tempur-pedic offers. They have a no return mattress policy, so although on their phone when you call them, they brag about a 365 day mattress. Return, they really don’t honor that unless you buy a warranty for extra money and a mattress, pad and pillows. This is all their mattresses not just Tempur-pedic these people are snake in the grass, they did not tell us that the warranty at Tempur-pedic offers is not honored when you buy it from their store in order to get it on or do you have to buy it from our Tempur-pedic store or mattress firm. I am so frustrated. They also promised us a cord to use with our split king so that it would be a simultaneous movement on our frame and $300 worth of supplies. All of this has been a lie do not go to these people for anything. So disappointed.

Our salesman Hayden was very helpful and even carried furniture across the store for us so that we could compare and get a visual. Super impressed with the customer service and also he worked out different scenarios for pricing for us to get us the best deal.

Very informed salesman had a good visit and found what we needed in short time and delivery was great

Hayden is the best and gives a great deal. Go and see him!

Simple and easy. Saw what I wanted and Harry put it all together and made it happen.

I was searching for an area rug. Cari Bolen helped me find the perfect rug and I was able to utilize my Ashley credit account for 12 months no interest on my purchase. I'm even getting free delivery. She was helpful, professional and above all she made me feel like I was a valued customer.

I came into Ashley to buy a mattress in a box and talked to Hayden M. one of the sleep specialist there & ended up saving hundreds of dollars on a hybrid mattress that is a lot comfier and helps me get the support I need from playing sports my whole life. He was very helpful and gave a lot of great advice!

Cari is one of the most energetic awesome people I’ve ever talked to! Will be returning!

Dale was very helpful finding me a good mattress that fit me based on my needs. I thought I wanted one thing and he explained how a different mattress was the better fit for me

Cari Bolen is definitely the best sales person I know, she is absolutely the sweetest and most hopefully person at Ashley's

Discount Dale at The Ashley store in Owasso provided me with an excellent experience while I was shopping for a new chair. He was attentive, informative, knowledgeable about the furniture, and was exceptionally polite. I highly recommend this store.

Cari Bolen did a fantastic job of helping me find what I needed, gave excellent advice on how to take advantage of deals, didn't pressure me too much to try to force a sale, and helped me efficiently close on a deal for some new furniture. Thanks for the service.

Ethan was our salesman and he was very helpful.

Love the variety and quality of the stuff they have in stock. Was welcomed when I walked in by a woman named cari she was very helpful glad I came.

Loved coming here cari helped us with everything such an amazing experience! Will definitely be seeing me again soon. Would recommend.

Our sales rep, Hayden M., was very polite, helpful and easy to work with. After quoting our price, we left and did our research. We sent in the competitive pricing and Hayden did his best to match or beat those prices. We chose to work with Hayden and he did a great job explaining the warranty, delivery, pick up, etc. We’ve purchased from Ashley Furniture before and will do so in the future.

Bought a bed from cari and it's the best ever!!!

Love this place Cari helped me. She is so amazing and so helpful She was so very sweet loved working with her and hope to work with her in the near future.

Cari Bolen was a great sales lady and she was the nicest sales person I have ever been with. Me and my family are so honored that she was there to help guide us in buying our new furniture, I recommend Cari every time.

You have to go see Cari!! She’ll make sure you find what you need, get a great price, and have the best time. 💓

Best customer service I've ever had! Angel was extremely informative and helpful. She helped me pick out the perfect mattress with mattress protecter! I will buy from here again and ask for the same employee!

Beautiful store, absolutely love the furniture. And Angel was such a great help. Will definitely be going back!

Ashley furniture has the best deals! I enjoyed shopping there and the staff were all helpful and helped me find exactly what I needed for my home! Definitely recommend shopping with Ashley. (:

Courteous sales person(Mathew) and no interest financing makes this store a great place to update your furniture!

I have always had the best customer service every time I visit the store.

I'm not going to list the name of the employee that helped me and my husband because that's not the point of this review. I just want to try and help out anyone else trying to buy furniture from being scammed. We went to Ashley's furniture in Owasso during the Black Friday sale in need of a couch. We eventually found one with a price point of $2,100. But we decided to not include the ottoman.The lady helping us made comments such as, "let's try and get a deal for you" and "I'll see what I can do to lower this." Cool. She comes back and says she can get us $500 off with discounts. Awesome. She tells us she can get us free shipping if we are able to carry the couches from the front of our house to the inside. We can. Then says that all of their furniture comes with a 5 year protection plan. Next, we notice a sign that says our couch comes with a free furniture (lamp, side table, etc) due to Black Friday. She says, "well, I already gave you the free protection plan. That's typically $229." We were fine with that, even though she said all the furniture comes with it... implying that it's free. But we weren't going to argue something small like that. We asked her about the 5 year interest free in store deal (promo online said we had to go in store to claim this) and she said she had no idea what we were talking about and that "must be online only." Proceeded to say we could have a 2 year no interest. Again, we didn't argue because 2 years worked fine for us. When we logged onto the website to set up payments, we notice that the couch was still 2,000 plus a fee of $139. We then looked up our couch on the website and noticed that the price was only around $1600. We called Ashley's and she told us that she never said the protection plan was free and that the online prices are different from in store. We basically paid extra for a couch and got lied to/scammed out of $400. So, be weary when talking to the in store employees. IF you're going to buy from them, I'd look around the store and then buy online. But, I'm personally never going to shop their again. In times like these, everyone is struggling and I expect anyone helping me to be a decent human being. Idk, that's just me.

Don’t buy the $50 candle boat. 1/2” wax at best. I wish I could rate negative

Customer service was excellent. They assisted us in our needs and were able to find the items that we were looking for.

I had purchased a bed room set, had it delivered and to make room for what I got I had to get rid of the stuff I had, there was a defective part so the bed couldn’t be put together the day of delivery and had to buy box springs over the phone because they didn’t tell me I needed them. Even after I had asked. So here I am waiting a week sleeping in a spare bedroom. Waiting for parts They did discount 20$ what a joke. Never Again.

Angel was amazing, as always! Thanks for making tough choices so easy.

Great service and attention.

Great customer service!

So we spent around $10k maybe a little less or more on a living room set and a mattress. Delivered a week or so later missing the cord for the usb port on the loveseat thing. I called, my husband emailed, and then they sent the wrong part. I called, he emailed, I went by the store. And we have never received the correct cord. But they have our $$ so oh well. I guess that’s what I get for not shopping local. Pretty disappointing in their after purchase service. Our last living room furniture we bought local, and it lasted a good 10 years. I’m doubting the longevity on this set, it seems to have already settled where we sit. Just goes to show you more money does not mean better quality. Oh and I give our salesman 5 stars, he was super knowledgeable and friendly but not pushy. The missing cord thing is not his fault. I know he tried as well to get the correct cord to us but we had to deal with home office or something.

Easy transaction. Reasonable price. Friendly, helpful associates.

damaged my property delivering furniture and they won't respond to my requests to have it fixed

Very nice and clean and well atr angel; personnel was very friendly and courteous.

Great experience. Nathan Lewis was very helpful and the young lady that helped him(her name escapes me) went above and beyond to get us the best deal! Thank you to them both!

She was nice person and help us

Matthew was extremely helpful. He was able to find the mattress I Needed and he was very professional.

Great experience at the Ashley Home store in Owasso. The ladies were all very helpful! Special thanks to Charlotte for helping us get exactly what we were looking for.

Was treated courteously and respectfully. When I could not find what I wanted in the store they were extremely helpful to help me find what I was looking for that could be ordered for me.

I was searching for just the right recliner and Matthew helped me find it! He answered all my questions, was very professional and patient with me. The purchase process was very fast and easy. I am very pleased with my experience.

Everyone was great! Super excited to get my new living room set! Aaron Roberson thank you!

Do not come here unless you want to be harassed by sales people trying to earn their comission. Perhaps when a potential customer tells you they are just browsing multiple times you should take the hint, eh?

GREAT Experience! Aaron knew all about the furniture and how to match it to what we needed. All the staff was helpful but not pushy. I am very grateful for the great prices and financing I was able to get!

Hayden was extremely helpful. Took us immediately to what we were looking for and had us taken care of in no time.

They are always so helpful and friendly

They fast friendly and got me a good price on the couch I wanted. Very pleased.

My husband and I had a great experience at the Ashley Store, in Owasso. Aaron was very helpful and professional. We will be back!!

Nate was awesome! I went in to just look at couches and see what they had to offer. No intention on buying anything and was pretty sure I wouldn’t be approved for much with financing. I fell in love with a couch though and Nate did everything to work with me. I was approved easily, he ended up saving me more than $500 plus got me a $300 patio set for free! He gave me his number and said he’d take care of whatever was needed from delivery hiccups to a stain I can’t get out. He was patient with me (we literally looked at every single couch in the store), never got irritated, never tried selling me on anything, took my budget seriously and worked his magic to get me the couch I fell in love with inside the budget I needed. The deal came with a rug, which I didn’t need so he worked some stuff around (I literally saw him approach at least 2 seperate people to help me negotiate for something else) which is how my patio ended up with a brand new look. Would recommend 10/10…Ask for Nate. You won’t regret it.

Harry was great. Very patient and knowledgeable. The store has a very large selection of furniture.

Loved that Hayden Marler was not pushy and had patience with me asking him to repeat himself.

Mathew Corley was an excellent help and found a way to work with my needs for a sectional. Professional, courteous, intuitive and attentive. I appreciate all he did for me today. You’re a better company for hiring this young professional. Thank you.

This is my first purchase with Ashley Furniture and I am extremely happy with the quality of my furniture and the overall experience in purchasing it. Harry made it so easy. He is very professional and made my purchases so easy. We met initially and discussed what my plans were for my purchases. He is truly amazing and did everything to ensure I was happy with my furniture. Very patient as I wanted to sit and look at everything. Financing was easy as I already use synchrony with Rooms To Go in NC and was very established with them. I look forward to a long relationship with Ashley Furniture.

Staff is excellent

We really enjoyed our shopping at Ashley with Team Lead Harry Washam. He was helpful, knowledgeable but not pushy at all. He knew the product lines well and was ale to find us everything we were looking for in one stop.

Enjoyable salesman, with lots of good information about the purchase I made. I would like thank Harold for help me make a great choice in the sofa I purchased.

Harry was absolutely amazing! Very patient with us and helped us explore options best suitable for our home. Looked out for our best interest.

Harry Washam was amazing! He’s a great salesman and very polite and caring!

We had lovely shopping we were allowed to shop and discuss the furniture amongst ourselves with being bother by the sales rep but they were always right there when had a question.

Salesman Matthew was very very nice. He was professional patient and answered all questions. A great asset for your business.

First of all LOVE my furniture.. and enjoyed working with my salesperson.. at the time. . A young female.. I’ll not mention her name nor her female bosses name.. but… they did some unethical things to charge my account WITHOUT EXPLANATION! Almost $200! It was the last day of their promo.. July 31.. and they pushed through some things to make their commissions and sales look good for the month. I will assure you I will NOT be buying anything else from them. I’ve been in sales all my life and NEVER have I padded accounts, or been deceptive in what my customer was getting or being charged!! This is so unacceptable! So my advice to anyone who buys from them.. make sure you know what’s going on your charges! If they say they are “giving” you something.. be aware.. you WILL be paying for that “gift!” Again.. I love my couches.. hate the experience.

Nice store with helpful employees!

Wonderful sale person Harry Washam. He was friendly and professional, and let us roam around and didn’t hover over us. I definitely will encour come back to Owassa Ashley’s .

I went to buy bedroom sets for my teenage sons & was greeted by a nice young man, Ethan. He showed us the selections, was very knowledgeable & answered all my questions. He was able to give me a nice discount for my large purchase. He was professional, personable & a joy to work with. Thank you to the entire staff, I highly recommend this store.

Very pleasant helpful staff. Store set up nicely. Large variation to chose from.

Hayden the salesperson was super and so helpful making my shopping experience great!

Had great experience. Thank you.

Had the best experience today at Ashley furniture in Owasso. Ashlyn went above and beyond to help us with our furniture purchase. She was patient, genuinely friendly and knew all the answers to our questions. We were so impressed with this sweet young lady. Also the prices were excellent! Highly recommend this store.

We had a great furnishing specialist in Ashlynn. She had answers to every question we had. She was not pushy and allowed us space to browse but was readily available when we needed her help. We highly recommend Ashley Furniture Owasso to anyone and ask for Ashlynn. She couldn’t have made the experience any better!

My sales lady (Cari) was helpful from start to finish with the sale, explained all steps along the way, thanks Cari we will shop there again

Ashlynn was an awesome sales person she does a great job.

This is a great store. Harry, our sales rep, didn't push us and was extremely knowledgeable, friendly, and ok with us dragging him all over the store. We came for a sofa. Ended up with a sofa, recliner and coffee table. This guy knows his stuff!!

Matthew Curtis was the sales rep and he found exactly what I was looking for and I purchased it. Great customer service.

Had a great time!! Everyone was so friendly. I had a difficult time deciding what I wanted! Everything was so beautiful! I couldn’t resist and bought more than I planned !

We were shopping for a new mattress and chair today. Harry, our salesman was a sleep specialist and was very helpful in helping us make the right decision when choosing our new mattress. He also made sure we got the best deal on the Purple brand mattress that we purchased. They will match all competitors deals. He also helped us with purchasing the best chair for my needs. Thank you so much Harry for making our shopping experience a great one.

We would like to thank our salesman Harry for a very pleasant shopping experience.

We were very pleased with the service. The salesman, Harry, is a sleep specialist and knew exactly what type of mattress would work best for our needs. He offered alternatives and helped get us a very good deal. When there was a mix-up with the delivery, Harry took care of the problem, even though it was his day off. All in all, very pleasant experience. Will visit the store again.

What a wonderful experience it was working with Harry Washam, Team Lead at the Owasso store. He went above and beyond to make sure the sofa set I wanted was available and could be delivered within my time table request for a great price. His level of service will have us coming back to Ashley very soon for other home furnishings.

I will go with 5 Stars, but I will say the paperwork part of the process seems a bit inefficient. Otherwise, our experience of shopping and purchasing furniture at Ashley has been very good.

Gretchen did a fantastic job with knowing the answers to all of our questions. She was extremely helpful and not to mention very friendly and a pleasure to work with

Harry was extremely helpful, relatable and very low pressure. Will definitely come back to him for future purchases.

Harry was so helpful! I found just the chairs I was looking for!

Have purchased furniture here multiple times and have had a great experience every time! I have to say customer service was fantastic and they stand 100% behind their products.

They had exactly what was needed/wanted at just the right price.

Harry was great! So helpful and patient with us. It was an enjoyable experience.

HAD A TERRIBLE EXPERIENCE, got approved to get the furniture I wanted sofa, loveseat, end tables, coffee table rug etc over 4,500 worth of furniture), but the rug was discontinued and the only one left was in the store I asked can they discount this rug because it goes with the entire set I like, the guy that was helping stated that shouldn't be a problem, he asked his Manager and the Manager stated he can only do $100, I advised I will have to pay that or more to get it cleaned (rug was white and black). He came back and stated he can only take off $80 more dollars but instead of us getting 18 months same as cash it will only be 12. SO you mean to tell me that's the best you can do on a discounted used rug, he said he would get in trouble by corporate, so we walked and he let us when we was about to spend 4700 over a rug. WOW Ashley, hate I got approved with your company. Terrible call, poor decision will tell friends and family not to waste there time.

Great store and love the products! The staff is very friendly and helpful. We just purchased a reclining loveseat and luckily still able to get the Memorial Day sale price!!

Our salesman Matt was great. Didn’t pressure sell us anything. He le us do our own thing and was there to answer questions. We found living room furniture and rugs for 2 rooms.

Cari was very helpful and showed me what I was looking for and gave me all discounts possible. Only thing signs said free delivery but I was charged for delivery.(I didn’t read fine print in case of explanation)

I knew that I wanted to purchase some new furniture for my living room. I went into the store about 2 months ago to look around, and a very nice sales lady showed me around and then asked me if I wanted her to see what kind of credit was available for me. I applied for a store credit card, and then continued to look around to see what I liked. I decided that I wasn't quite ready yet. I returned to the store after seeing their ad for their Labor Day Holiday sale. When I walked into the store, and Cari Bolen, the same person that helped me a couple of months ago greeted me with a smile. I told her that I was ready to purchase the furniture, and I looked around for as long as I wanted to, without any pressure to buy. Cari put everything together for me and gave me a fantastic offer. I can honestly say that I would recommend the Owasso store to anyone that I know and feel confident that they would be treated equally as well as I was. I'm excited about getting my new furniture delivered, so I can start enjoying it. Also, Cari Bolen was my salesperson, but I was treated with respect and kindness by all of the staff involved. Thank you for making my experience delightful.

Sales guy was great! So helpful, he knew his inventory which made it quick, loved that!

The sales staff got us in and out in a timely manner. We bought a bed and the transaction was easy. I wish they had a few more selections but ultimately we found what we were looking for

Matt did a great job of helping me find the furniture I want. His manager wouldn't take no for an answer on the credit card though. Signing up for the card does give a considerable discount. I'm just frustrated that no wasn't enough on the card. Even after I finally said yes, the manager kept pushing the card.

We had a wonderful experience with Angel. She was helpful and answered questions while not pushing or pressuring. She explained the process and offered for direct contact if we had questions.

I sent my uncle into this store knowing Ashlyn would help him out like she has helped me out! Even though I didn’t buy anything from her she was so sweet and kind! He told me his experience with Ashlyn was amazing and she truly helped him out a lot! He will be back for his furniture needs! Make sure to ask for Ashlyn!

Cari is awesome! She knows what she's talking about and is very helpful and friendly!

Beautiful store. Nice staff 😊

Sales rep was more than helpful. Even the manager was very accommodating to our needs. Highly recommend they both get a raise. I will shop there again

Update, they attempted a 3rd mattress and it was wrong. Tag even said finished size was 14 inches. In all this they manipulated the paperwork to show an exchange fee on one of the swaps. Store agreed to a full refund but have yet to do so. They picked up their stuff on 5/6, Today, 5/23 I still do not have a refund and I don't have a matress. Everyone I talked to says they take care of it and nothing happens, no return calls. I have to call back everytime. Terrible experience at this time. 2 mattresses have been delivered and neither has met the 12 in maximum height I have specified very clearly from the start. My contact tried to help on first purchase. Mattresses was delivered and was 14.5 inches after being assured it was 12 inches. Second mattress was same assurance and it was 15 inches. Contacted sales person Thursday at around 6pm and no communications from anyone on what they can do to resolve. When things go wrong, this is a time to show customer service. Ashley store has failed miserably at this point. 12 inches is max for a Murphy Bed that has been built.

Harry was absolutely amazing, he was SO helpful

Great, walked in right before closing and they stayed late getting everything done.

Cari did an exceptional job in assisting me. She was attentive, courteous and very knowledgeable.

Super helpful and knowledgeable about the product

Great experience and service 😊

Nice employees, good prices, great selection, and a very quick and easy process.

Great experience. Our sale person was great and took time for all our questions without feeling rushed.

Good job ez to deal with

Harry was very helpful, polite and courteous. Pleasant experience. I will return for future purchases.

The sales team was knowledgeable and friendly. They explained the benefits of the furniture that I was thinking of buying. The purchase was made easy and they even applied my reward points to the price. It was a good experience.

Gretchen was amazing to work with and made the buying experience very easy and pleasant. Would highly recommend her to anyone.

Harry Washam was amazing, couldn’t have asked for a better salesman!

Harry was great! Got me what I wanted and was easy to deal with.

Charlotte was great in helping us!

I had a great experience, knew what I needed when I came in and they helped me get it all squared away.

Great customer service and good selection!

Extremely friendly and helpful. Great experience 👍

Sales associates were very helpful, informative, and cordial.

Harry was awesome. He was a big help, and helped us find exactly what we needed, and got us a great deal. Highly recommended!!

Hayden Marler was an outstanding salesman. He worked with us to get the best price and was so knowledgeable and wonderful to work with. He has a beautiful personality and made the buying process so simple and very enjoyable. We will buy again from Hayden.

Great team, took the time to help us figure out a complex purchase

Ethan gets a Gold Star he was very helpful and patience. Everyone was very helpful.

Charlotte was very helpful in my search for new living room furniture. Thanks to Charlotte our family will be enjoying our new living room set this Valentine’s Day.

Charlotte is awesome thanks for the help!

I recently shopped at Ashley Furniture in Owasso and had the pleasure of working with Harry. He was so friendly and professional and went the extra mile to make sure my sectional would fit in my condo. I’m one satisfied customer! Kudos to Harry!!

Charlotte was super helpful and a blessing for us.

I had an amazing experience at Ashley furniture today I was helped by Eric Quinton 6374 he was so awesome he made sure that I got the best deal possible I am so happy.

Ethan was very helpful and addressed all my questions.

I had a ok experience I wish the salesman was more knowledgeable tho and the manager had more of effort to make us happy but I guess that how they are now but the salesman was nice

Gretchen was a great sales person she has helped me before!

Went to Ashley furniture in Owasso just for a look see, found a new couch that my wife and I loved. Harry Washam worked with us, he was fantastic, he answered all my questions, will be shopping there for any future upgrades.

This is the second time I have had Charlotte help my family find exactly what we were looking for. We appreciate her help!

Super friendly and patient staff. So many options and great quality.

Hayden was very knowledgeable and helpful with our purchase. We will definitely ask for him again—super nice and not pushy or clingy.

Matthew Ostend to what we wanted, showed us items that fit that criteria. Worked out a decent deal for us so that we feel we are happy with our purchase. Good selection and comparable prices. Can’t wait for the delivery. Thank you.

Went is to find a nice recliner and.found what I wanted the sales staff was very helpful in helping finalize the purchase. The only down side was the chair was not in stock for delivery at time of purchase but was not a deal killer. Over all I’d go back.

It was great

Received excellent service on quality furnishings today. Harry was knowledgeable, and professionally very helpful!

Charlotte was our Salesperson. She has a delightful manner with customers and made our choices easy to make! She also worked diligently to make sure we got the discounts promised. I would highly recommend shopping at Ashley in Owasso, OK!

Today was an enjoyable shopping day at Ashley Homestore in Owasso. Our salesperson was Hayden and he was not pushy at all. He let me wander around the store to see what I needed to see, but he stayed close enough to answer questions. Ashley has beautiful in-store furniture. We were able to make our decision today and look forward to having our new furniture delivered in a couple of days. We can recommend Ashley Furniture to family & friends. Loved visiting with Hayden and Jaidyn. They made us feel like we were in the right place for nice people and good furniture!

Gretchen was very helpful in my purchase I will be back again. Thank you again 😊

Bought the sectional 12.30.22 and finally all the pieces are in and picked up at Mathis Brothers on 10.28.22. When I assembled it one of the power recliners don't work. Created ticket for contractor and still not fixed 01.03.23 (this experience has been over a year). Also, the contractor scheduled to fix it on 12.30.22 and said they tried calling and couldn't leave a voicemail (ironic). Update 05.10.23: Dealing with contractor was not fun however finally fixed.

Wonderful atmosphere, no pressure, Harry was very helpful, personable and knowledgeable.

Always very nice and helpful!

Angel was very polite and very helpful in selecting the bed that I bought

Charlotte was very helpful with assisting me in choosing a sectional. The staff was friendly and knowledgeable. Great experience

Carie and Lisa were amazing. Helped us find what we want and got us out quickly and happy

Friendly, very helpful, and professional. Pleasant experience unlike normally shopping for furniture. Thanks Maddie and Cory for all your help.

After having four back surgeries I needed a new bed. Angel and Jade made the shopping experience quick and painless. From the moment I walked into the store I was greeted and taken care of immediately.

It’s painfully obvious they work on commissions, which is fine as long as there is also transparency, and with my experience there was none. I had to persistently question the salesperson on where they were getting the prices they were quoting me in comparison to the prices on the tags.

Muss, was very nice I injoyed working with him. Betty

Cari Bolen was very patient while we came in and out of the store for several weeks before finally deciding to buy a living room set. We shopped around and even shopped online and Cari was able to give us the best deal and quickest delivery date. It was a great experience and we will call on Cari again for future household furnishing needs.

I had the best experience with Maddie T. today. She was super friendly and very knowledgeable about everything. We were looking to buy a new mattress and she helped with guiding us to the perfect one. She also helped us find a gift 🎁 for my sister in law while we were there that had been discounted down and she loved it! Thank you so much for your help Maddie!

Help was wonderful, but computer system had a lot of problems! Not a great experience

Harry was great to work with. He asked enough questions to get a feel for what we wanted, showed us where to find options in the store, and then gave us space to browse on our own. He got us significant discounts and completed the sale quickly. Will shop there again!

We came into Ashley to purchase a new bedroom set for my son. We were kindly greeted at the door by Angel. She was extremely knowledgeable of what we were looking for and promptly showed us their selection. Once we learned of the sales that were still available, I decided to purchase a new box spring, mattress and two sectionals along with the bedroom set that my son picked out. I didn't realize that we had showed up so close to closing time but that was no issue for Angel and Jade, her manager. They stayed late to finish the deal up with no complaints and sent us on our way happy customers. Great communication, service and willing to please. We will always start our furniture shopping at Ashley Owasso! Thank you, Angel and Jade, for flawless customer service! You two are good people!

Matthew was extremely helpful, professional, and knowledgeable. Thank you so much for your time and help with our furniture selection.

Went in to buy a couch and had a great experience with Harry Washam. He was knowledgeable and friendly the entire time. Great experience!

We had a great experience as always.

The service with Gretchen and Henry were great . Henry went out of his way and helped me so much since she was not in the store

We bought furniture for our living area. Our store associate was kind and worked at getting us the best deal she could. Check out Ashley furniture store in Owasso and ask for Maddie

Gretchen was awesome to work with! She is also a momma, so upgrading our kiddos bed was super easy! Thanks Gretchen!

Harry was very helpful finding our perfect couch!

We were very pleased with our experience with Ashley Furniture - excited to get our delivery!

Best Service. Kind. Respectful. So happy to be a customer.

I recently purchased a mattress and adjustable base Charlotte, Harry were part of the process. I would give five stars too each of them.

Had a great experience with Maddi and Kim and Corey at the Owasso store!

Gretchen was wonderfully helpful.

Matt was fantastic. Walk us through step by step.

Was very helpful. Sold me on the hometown experience. Knowledge of products was worth the extra

Harry was great, helped us find what we were looking for fast and then worked with us on making the price right. Kendall took care of all the paperwork and was fast as well, had us out the door pretty quick after deciding what we wanted. Would buy from ashleys and work with them two again.

Salesman Moose was amazing, super understanding on what we wanted and completely chill when we said “no we don’t want to spend that much.” Very professional. He helped us buy a new sectional in under 30 minutes.

Jim was amazing, told him what we were looking for. And we purchased the sofa and recliner. All staff was great. We will definitely be back for our next furniture purchase

Harry was extremely helpful and helped get a great deal on a couch today! Customer service was top notch!

Harry and Betty were very kind im happy they helped me get not just an awesome deal on furniture but definitely will go back buy again.

Hi, my husband and I just went to Ashley in Owasso and the kindest gentleman, Harry went above and beyond to help me get the one I wanted most!! Thank you Harry...highly appreciated & reccomended!!!

Got right to what I wanted didn't try to waste my time.

We visited the Ashley store in Tulsa for a mattress and couch and Dillon was very pushy and tried to get me to finance things I didn’t want or need! We visited the Owasso store the next day and Matthew the sleep specialist let us Browse as we wanted and kept his distance. When we were ready with questions he was there with lord of knowledge! He ended up getting us a great deal on a Queen mattress and box spring set and even a new couch! I would definitely recommend Matthew for any of your furniture needs! The cashier Illyse was super sweet and explained all the fees to us! It was definitely worth the short drive to Owasso for great customer service! Great job Ashley in Owasso!

Maddi and Betty were amazing, I always have a great experience at the Owasso location. Thanks ladies for all of your help.

Very friendly and worked great with to get us the perfect mattress to meet our needs!

I would not buy from them anymore they are crazy people at Owasso they overcharged me 129 dollars and i went back in there and told them and i told them that the salesman said free delivery charge and they would not give it back to me

Maddie did great!!!

You gotta go to Ashley Furniture and see my girl Maddi Thompson she is the best! She gives all the hookups and makes buying furniture less stressful! Very helpful and super professional! We love her!

Maddi Thompson and Kim were excellent to work with!

Maddi, Kim, and other employees were very helpful during our purchase. Very easy shopping experience. Thank you!

Charlotte was absolutely fantastic! I walked in and was immediately greeted, she took her time to ensure I was completely happy and got me a great deal. Absolutely recommend her!

I knew what I was looking for when I walked in since I previously looked online, but the set I wanted was back ordered/out of stock. Charlotte helped me find something similar and at nearly at the same price along with a set of end tables and a coffee table.

Always friendly and courteous. Will be Beck for sure

I went in on the 14th of this month to look at a dining room table I am not gonna get into a long drawn out details, but the ladies, especially the old lady with the black hair that sits the at the desk when you go up to do your financing is so rude that it’s pitiful don’t go to the Ashley store in Owosso because then people are rude as heck !!! Go to the one on 71st they are much nicer. Really nice

Me and my girlfriend went by today and and met with Henry, he helped us find the best option for a mattress, and we were in and out within 30 mins. He made everything so easy! We will be going back to him in the future for more furniture!!

Look for Harry! He's a great guy and very helpful

We purchased a mattress recently and Ethan, Harry, Cori, and Kendall were all part of the process they were very friendly and extremely helpful. I would give each person 5 stars. The store is clean and we'll stocked with agreeable pricing. We will definitely be back for our other household needs. Thank you Ashley for great knowledgeable staff like Ethan.

We went into shop for a bed and had a great experience with Matthew as well as the store. Matthew was attentive, polite, knowledgeable, and professional. We decided on the entire bed setup and feel we got a great deal as well. I look forward to doing more business with him and Ashley furniture.

I loved the point system and the $300. Coupon. This is a really nice store. So close to me. Glad I don’t have to drive into Tulsa. You guys have everything a person should need. Sales girl and cashier were very kind and knowledgeable. My hats off to you guys. Great experience

Matthew was an amazing sales man helped us with exactly what we wanted will use him every time we go to store

Harry was super helpful and kind

Matthew is fabulous 👌.. Wonderful customer service.. Ashley furniture is lucky to have such a great employee 👏..

Harry Washam was absolutely 💯 % fantastic. He went above and beyond to provide "Excellent " customer service which our world is desperately needing more of. I HIGHLY recommend this young man at Ashley's. Thank you again Harry, your the best. Lynn C.

Hayden Marler was very helpful and did a great job

My wife and I had a hard time deciding what we wanted. But we were very lucky to have Harry help us choose out our dining table and our couches. If you are looking for a salesperson who will help you out Harry is the guy.

Harry is the g.o.a.t!!!

They explained all of the different beds. They gave us the pros and cons of each. We tried multiple beds. We decided on a temper pedic.. cannot wait for it to be delivered.

Harry was a huge help! Really enjoyed our experience today

It has been a great experience and Ethan is amazing, he is very patience and layed back, and easy going. Not pushy! We will be back

Ethan Eveland was our sales associate when we came into the store and was a big help with helping us choose the right dining room to fit our home. Great Guy with good professionalism.

Went into the store to purchase a bedroom set. Had found one we liked online and was in stock. They pushed us into financing the order through them tell us, "It would be worth it" without telling us how much it would save us. Their system kept crashing while we were trying to input in our details, delaying us to the point where the bedroom set was no longer in stock and would have to be back ordered. The order was delayed again and again with no contact from Ashley. I was having to call them in order to get updates. Finally I canceled the ordered and got furniture some place else. However they did not fully cancel the order and the synchrony account started requiring payments. Called them again to get the account and order fully canceled. However they didn't refund the fee charged to sign up for the financing. At this stage I have overdue bills for furniture I never got, for a rewards program I did not ask for and am in the process of getting the synchrony account fully refunded and shut down. Will be avoiding in the future.

Really enjoyed working with Liz to find the sectional and coffee table that was best for us! Walked out happy with our purchase, and I'm sure we'll be back!

Miss was very professional and knew the merchandise well. He was a pleasure to work with.

I had a great experience at Ashley! They respected my amount, found me some great deals, and I left one happy customer! Thank you ladies!

Cari at the Owasso store has always been so knowledgeable and helpful. I just love her and the Ashley store.

Wonderful I give you guys 5 stars because we had a very special attention by Cari & Selena our English is poor but you guys make them easy thank you!! 🎉🎉 Now just we have to enjoy our beautiful living room set🥰🥰

Harry was amazing! He showed us exactly what we were looking for, we were in and out fairly quickly!

Harry was a great help! Not to pushy like all the other furniture stores we have been in. Let us pick just what we wanted. He did great at putting up with my indecisiveness, with a smile on his face!! He ended up getting us what we wanted. Highly recommend him for all your furniture needs.

Had a great time and experience with harry washam he went beyond his job duty’s to help us and make sure we got what we wanted and didn’t push us to something

Harry was wonderful and very helpful!

Our salesman was very helpful and found us exactly what we were looking to buy. However, Ashley’s delivery policy has changed drastically. It will cost $50 just to have the chair delivered to our doorstep, we will have to bring it in the house and assemble it ourselves. They also no longer offer to haul off the old furniture. I understand that it would cost extra but it isn’t even offered any longer. Not everyone is able to move heavy furniture on their own.

Great customer service, listened to consumer needs and supplied interesting details.

Hayden was very nice, we found a great new mattress and bed frame and we are very excited to get it set up. Great place, very friendly staff.

Great selection and service! Our salesman, Harrry, was thorough, knowledgeable and patient! Thanks, Harry!

Thank you Josh for excellent and friendly service! So happy to be your first customer/sale!!!

Very good experience. Associate Madison was very knowledgeable polite and professional. I gave her and Ashley home store five star rating.

Charlotte was a very helpful sells assistant she went well beyond what was necessary to help us get out Furniture in a timely manner and extras!

I was shopping for a rocker recliner. Just dropped in to see what Ashley had at the store. Met Harry Washam, sales associate. Defined my need and he was showing me what was on the show room floor. Had to leave for meeting. Came back and advised my decision to also purchase sofa that matched recliner. Harry figured both pieces and offered all options. Checked inventory and advised what I wanted would like be coming out of OKC. Very helpful. in figuring out what would be best and delivery time. Completed paperwork and felt good about my purchase. Looking forward to furniture delivery. Thank you Harry for working out all the details. Excited to receive my new furniture! Great group to work with at Owasso.

Cody from the Owasso, OK Ashley’s was awesome! Very knowledgeable and attentive!

Staff was very friendly and eager to help me get the best deal possible. Hats off to the Manager for taking great care of me

I love the high quality furniture choices at Ashley Furniture! I've purchased several times from this store! Very knowledgeable sales associates!

I will never purchase from Ashley Furniture again. We ordered thousands of dollars in furniture and when we were ready to have our order delivered they did not have my daughters bed included in the order (this was in February) they told us they wouldn't get the bed in until May which forced us to cancel her whole bedroom set because we didn't have a matching bed and did not want mismatched pieces. We went ahead and had our sectional delivered and of course it comes in broken so they said they would reorder the piece that is broken and have it delivered as soon as possible. They reordered the wrong piece and told us we would be waiting 12 weeks for the correct piece to arrive. 12 weeks have come and are long gone so I call to follow up and find out that the reorder of the correct piece had been left PENDING "for them to follow up with me" and we now have to wait another "12 weeks" for the replacement piece to arrive. I have been nothing but understanding when they told me 12 weeks the first time but now having to do it again is absolutely ridiculous. I have definitely learned my lesson and you have lost my business in the future.