Ashley Store Tulsa, OK (Tulsa Hills)

Customer service was real rude at me. I had to call corporate and make a report. A woman named brandy was rooted me and hung up. I didn't appreciate it. The 2 young boys did a good job, Ethan and Philip and also Chris. But customer service is the worst.I've ever had!!!

Amy was amazing! She helped me decide what I wanted and wasn’t pushy!

I have been searching for a kitchen table and was needing mostly white and smaller and found the perfect one. It was almost like my old gate leg table so I was pleased . My sale person also made the price something I could not turn down and within my budget. She was extremely helpful and accommodating. Pleased with this experience all around!

Sales person was very friendly and informative.

This store is great! Staff was super helpful and personable.

Very helpful and fast

I am a mature single woman with no family or friends close by. This store states “free delivery “ but then I was told it’s only free if they leave it in your driveway or on your porch. Unfortunately I needed a recliner brought into my house.( Literally 3-4steps in)which cost me $298.00!!! Won’t be buying from here again.

C. Key took great effort in helping us find best deal for our daughter!

I’m moving back to Tulsa from Florida and was needing to secure a new bed. I walked in and Jason Pierce made me feel right at home. Turns out he’s also the mattress specialist so talk about stars aligning! Him and the manager, Chris, really helped me out. Highly recommend these guys and Ashley Furniture to anyone needing or wanting to spruce up their space. I’ll be back!!

We were assisted in making our purchase in a straightforward, effective way. Stormy was polite, informative and very helpful.

Very helpful and personable staff :)

Our Rep in Tulsa Hills aka RIVER was the very best Ive ever worked with - TRULY - he is very Humble -Honest and so easy to work with . I truly recommend him to everyone!!

Thank you for fixing a mistake from the Ashley Home Store 9027 E 71st St, Tulsa, OK 74133 location. The staff at the store were courteous and respectful to me.

Professional staff! Easy transaction.

Greg Peterson and Manager Jade were so helpful! Thank you! 🙌🏼🎉

Did not bug us let us come to them answered all our questions and help get us out the door quickly once we made our choice

Friendly salesman Blake Thompson

No hassle easy purchase. Got exactly what I wanted, at the best deal they could give me.

Ashley furniture always provides excellent customer service and products.

Very friendly service, River was very personably and answered all my questions. I have never shopped at the Ashley furniture store before. I will probably be back again.

Found what I was looking for.Thank you to River.

The salesman named River was awesome! Was very helpful but wasn’t pushy or bugged us the whole time. Gave us space and let us enjoy our time.

I have no complaints. Jason Pierce is a wonderful person to do business with.

Greg Peterson was so helpful and kind! Coach Pete is a great guy and we loved talking to him. The whole staff made the process easy!

Colton Lemon was professional and very knowledgeable. Helped us with all of our purchases and was so helpful in the whole process

Hannah was wonderful and super helpful and supportive of our situation

We had an excellent experience with Colton at Ashley furniture. He was extremely patient with our young kids and very knowledgeable. So glad we got to work with him!

Great experience very.knowablege help would recommend to anyone

Everyone was very nice and helpful.

Got a great deal on some living room furniture. Interest free financing. Ask for Drew he was great to work with.

Es súper los trabajadores

We absolutely love sales rep coach! He is so professional and welcoming. We purchased a bed set months ago and came back, because of his customer service!! I would give him 10 stars if I could.

Very pleasant answer the questions we had

5 stars for our sweet sales reo, but the store onlio4 because they did not have the couches in stock and had to order from wareht😔

Caitlin was very knowledgeable about all of the recliner chairs we were looking at. She showed us a lot of different models with various features and we were able to select one that we liked the best. Caitlin made our shopping experience, very enjoyable.

This was the best experience we’ve had! We’ve shopped multiple places for furniture and some of those places were other Ashley locations. This location was the best by far! Coach Pete was amazing. Very respectful and did not make unfulfilled promises or tell us things that were simply not true. The whole staff was very great! I’d give more than 5 stars if it were possible!

Pleasant employees

Wonderful service. Blake was very helpful

Employees were awsome and very speedy service.

Brooklyn was super helpful in helping us find our new couch! :)

Very nice to do business with

Jason is a very knowledgable and down to earth salesman. Ashley furniture has great sales and very high quality furniture. No penalty to pay off early either is an amazing plus.

Excellent sales lady. Efficient knowledgeable sweet and personable Charisah

Found a living room set for my daughter in and out the door under 30 minutes. Fantastic service

Brooklynn was very helpful with our purchase and determining the timing for our purchase and delivery. Thanks!

La atención excelente y siempre hay algo en descuento , caundo digo descuento es realmente en descuento

Great experience. Hannah was extremely friendly and very knowledgeable.

Staff member, River was completely helpful and courteous! Well definitely shop Ashley again!

Colton L was great. Effective, efficient sales person.

We purchased a lovely sectional from Ashley furniture in Tulsa hills! We were helped by Brooklyn and she was so helpful & lovely. She helped us find a couch that suited our needs perfectly (color, size, shape, fabric) Chris stepped in and assisted us with the finalizing of the sale, securing an ottoman we thought was sold out. We were so happy with our purchase! Totally recommend!

Stormy worked very hard to make sure to get the best quotes possible and explained questions in a way that we could understand. She would confer with her manager about several questions to be sure about a few of our questions.

Jason Pierce was very professional and knowledgeable. Excellent customer service. The entire staff was very nice.

5 stars experience the sales woman Hannah was pleasant and polite and did not do pressure sales. I love the recliner we choose and planning on shopping there again.

Had an amazing experience purchasing new couches. Everyone is so friendly.

Very nice

Mr. Greg Peterson (Coach Pete) provided excellent service and showed us a beautiful store.

Our salesman River was very helpful and attentive during our shopping experience.

We shopped all day looking for a living room set. Started at Ashley’s and ended up coming back. River the salesperson was amazing and easy to work with. Great personality and knowledgeable

Caitlin is amazing and super patience.

Brooklyn Reeves is the best sales person on the floor. Will be back to purchase more from this store for sure! Ask for Brooklyn at the front door. She will get you what you need and walk you through everything! Great experience!

Great sales experience. My wife and I got the perfect bed. Thank you!

Chris greeted me I told him exactly what I wanted. He showed me several different styles. And he wasn't pushy at all. He was very knowledgeable about the recliners he showed me. I found my ♥️ recliner with in 10 minutes. And they had me out of there with 30 minutes. I'm really looking forward to sitting in it. And there's Free Delivery. Great job! Thank you all.

Had excellent salesman assist me in my finding what I needed , also explained everything to me about the warranty and was the whole experience was very amazing!!!!

Had a lovely experience at the store. Mr Jason Pierce was super helpful and I will definitely keep shopping at Ashley store in future

They have the nicest people there. So helpful! Not pushy and they really know their furniture! They also have great furniture. Will always go there first!!!

Will not buy furniture here again.

Thank you, Hannah Howell! You were so engaging, knowledgeable, gave me the time/space to explore your store without feeling rushed, and checked on me in a timely manner. You are patient, courteous and kind. Job well done.

River was amazing and worked with us and made the whole process enjoyable and easy . Will be coming back!!

Go see Greg / Coach Pete - extremely professional service, fantastic experience.

This is such a nice furniture store. Really a joy!

Went in to look at new furniture and Colton lemon was very helpful and good at his job

I was gonna give them a 5 star but I'm not sure anymore. We visited the store today and bought a couch with an ottoman. During the checkout procedure, "something" happened and everything had to be reentered. We already discussed and agreed upon the price so we, wrongly, assumed everything was entered correctly. It was not and they left out the ottoman. After getting home and getting our baby settled, we looked back over the paperwork and noticed the ottoman was missing. We called them up, they said it was their fault and left it off when all was reentered. So now it's gonna be $150 more to add it on. We added it, but I don't feel good about this transaction. Hopefully they deliver when they say they will. Buyer beware and please double check their work. Protect yourself so you don't feel icky after you get home.

Greg was a great help! Very personable man.

Very friendly, kind, professional people to help. Coach Pete is great. Found the furniture I was looking for and hoping it will hold up like they say it will. I guess I will have to let you know after we have the furniture for a while. Excited 😁

Sales lady was very helpful and knowledgeable.

Beautiful furniture, several financial options, excellent customer service, free delivery and setup. I highly recommend this place.

Excellent salesperson and great prices!!

We had a great experience at this location. The staff is friendly and will help you find exactly what you are looking for. We worked with River and he was great! He helped us get everything we needed while still staying within our budget.

River was very courteous and directed me to the items I wanted. Found the perfect couch. Thanks so much for all your help!!

Went in looking for a recliner and was greeted by the kindest staff. They helped me fine the one I needed and I ordered it and was gone in 30 minutes.

Greg was wonderful help. He gave me the space I needed to look and was extremely polite and respectful. His professionalism was amazing and his insistence on putting a rug I wanted in front of the love seat and chase I picked out was so helpful. I wouldn’t go anywhere else. Thank you!!

Jag was salesperson. She is very comittef to both her position and her clients! She worked very diligently to get us the best possible price for the mattress we purchased and stay within the limits of her allowed price reduction as an employee!! We so appreciated all the work she did! We are very satisfied with both bn in in B furniture we purchased from her & m Mo Mo Mo Mo M m

Not sure how I felt about shopping here. Jag helped us while we shopped, was very informative. We knew exactly what we wanted prior to going into the store. She was nice but it was a bit frustrating being shown other upgrades and mattresses that we did not want. The pricing and “discounts” were very confusing to keep track of. We also noticed that the warranty on purple mattresses was only for 15 years instead of 30 that was offered with mattress firm. They let you try them “worry free” but force you to buy $150 mattress cover to do so, and a 10% restocking fee. They also don’t tell you they add the cover into your total cost without you agreeing to it so check an itemized statement prior to paying. Apparently we got a free pillow plus another $100 towards a second pillow. That’s part was cool and all, but I wanted a different one than what she was recommending. She said that “I wouldn’t regret it”, but it’s been the worst pillow I’ve ever slept on. I’m now using a $30 pillow instead. Frustrated because you can’t return pillows and knew I shouldn’t have let her pressure me into the more expensive one. Afterwards going over the receipt, it made no sense. We were told that we wouldn’t be charged for a protection fee or for the pillows; but yet the charges were still seen on our receipt. I’m not sure if that’s just for tracking purposes or there was some sort of discount applied?? But again the “discount” and official numbers are not clear. They throw so many numbers at you while you’re trying to shop you can’t remember. Delivery was a disaster. They delivered the bed, but delivered the wrong pillows, forgot the $150 forced mattress cover, and left the previous mattress that we already paid to have hauled away. Had to make rearrangements for them to come back at a later time and it took them almost 2 weeks to get a replacement pillow. Overall, this felt more stressful and confusing than it should’ve been. I love our mattress, but that was the only good experience out of this whole thing.

Great service, went over all my options and very friendly.

Make sure you ask them what you need to buy extra for the return policy on mattresses, that they don’t tell you about

Greg Petterson “Coach” is such a great guy. Very knowledgeable and customer oriented. Best sales person hands down.

Coach is the best sale person at Tulsa Hills. Looking forward to working with him for a longtime.

Excellent place to shop for your furniture needs and very friendly staff.

Johnathan was very helpful but not pushy.

I begrudgingly went with my wife expecting to spend tons of money. Our sales representative, Jag, was a joy to work with and to say we were pleased with our experience is an understatement! We left with everything my wife wanted and spent a fraction of what I was expecting. I highly recommend this store!

Great experience. Sales person wasn’t pushy. Answered questions if we had any and gave us our space. Directed us toward the teams we were there to check out. While we didn’t buy anything I fully recommend going there and checking out their store.

David was awesome. He helped us find exactly what we were looking for. I would recommend coming here. They had everything we wanted and everyone was helpful.

Great service and very friendly.

Everyone there is helpful in getting the best prices possible, Charisah helped by answering all the questions I had.

Charitable was amazing and helpful! We found what we wanted right away! Price was great!

The sales lady Ms.Jag was extremely helpful and friendly. I appreciate the service.

Ms. Jag Girn was our saleswoman. She was very professional and had amazing ideas for the space we wanted to update in our home. We had a wonderful experience and look forward to future purchases. Teresa and Paul Mayberry

Soooo helpful with a great attitude! Thank you Caleb and your manager!!

Jag Girn is the Home Furnishing Specialist at Ashley Furniture in Tulsa Hills that you will want to check out. She went out her way to help me find EXACTLY what I needed. She also has a great decorating eye and helped me select the correct pieces for my space. Jag is the person you will want to ask for!

Stay away from this store! Go to Mathis Brothers instead. Mathis owns the Ashley franchise in Tulsa and has better customer service.

David was great also enjoyed visiting with his Manager. Looking forward buying new Master Bedroom furniture from David.

Awesome service

Came in just to look around, but the salesman Jonathan Cleath showed me exactly what I was looking for and sold me pretty darn fast

Jonathan was fantastic! He let us shop in peace and answered any questions we had. He was mindful and attentive, without the smothering feeling. Great shopping experience! The furniture was also great!

David, our sales associates, was very respectful of our privacy but also very helpful in directing us to the perfect style/ furniture we were looking for. He also moved and rearranged furniture for us to see if things went well together. He helped us get the best possible price!

Jaq was awesome!

If you need new furniture please go see Colton Lemon he was so patient and understanding we had a great experience and walk out with brand new living room furniture.

We had a wonderful experience with Colton Lemon at the Ashley Store at Tulsa Hills. He is the reason we purchased from this store. Thank you

My mother in law, and father in law bought a couch and a recliner, when they originally talked with the guy they explained to him that my dad was a disabled veteran that they would need to bring the couch and recliner in the house and he said that shouldn't be a problem, well when the delivery guys got here they dropped it off on our front porch and dad wanted them to open the box and make sure the recliner was the right color and they said they can't do that and threaten to take the stuff back if Dad didn't sign the ticket, my dad asked them to bring it in the house they said it would be another 350.00 dollars to do that and said they can't open the box and if you don't sign the papers we will just take it back. My mother in law than proceeded to call Ashley's and they bounced her around and said she would need to talk to customer service and they never would answer the phone. All around just poor customer service and they don't do what they say they will do. It's honestly sad how they told them they would bring it into the home and than when it came down to it they wouldn't and wanted to charge them extra money. My Father served this country and he can't even get the decency he deserves. This world is just about making another penny off of someone and they don't stick to what they say. I would not recommend this company to anyone. Though they have nice furniture the experience isn't worth it and they will try to take from you all they can. On top of it all the recliner couch doesn't even work, you literally have to grab the bottom of it for it to pull out. Just so disappointed this is why my dad asked them to check and make sure if everything was okay and they said they can't do that...

David Kahl was very helpful and patient with me. I purchased a dining set and will contact David when I'm ready to purchase more furniture.

Great store and great service! David was the best!!

Jason and Chris were absolutely wonderful in helping me choose all the right pieces for my home at great prices! Most importantly they weren’t pushy and were so patient as I asked questions and changed my mind multiple times on selections (4 1/2 hours in store lol) thank you guys so much!

Greg did an excellent job showing us the furniture that we were interested in

What an awesome experience with David Kahl! I got exactly what I wanted and some thing I didn’t know I wanted! Can’t wait for delivery on Tuesday! He made everything so easy. Definitely ask for him whenever you go in!

Wonderful experience!! Brooklyn was amazing and very helpful with her recommendations!!!

This place crushed it. Price matched online pricing which is exactly what I needed. Kuyler was great!

Jag made our shopping experience a pleasure from start to finish! Friendly, professional, very helpful, no pressure. She provided excellent communication throughout the entire process and was quick to answer any questions. Jag worked to get us the best price possible on our dining room set and we received excellent customer service all around. We couldn’t have asked for more! The furniture quality is great and the delivery went smoothly. We are very happy!

Kuyler made picking my furniture easy and was very helpful and friendly !!

Was moving into my first apartment and needed furniture immediately. Though having trouble looking for what I needed and having thoughts of not being able to afford what I needed. An employee, Kuyler. Helped us find what we needed with the best attitude, patience, and great conversations. If I ever need furniture, I will be going back and ask for him. Would 100% recommend!!

Excelente, productos de buena calidad

Jag is your girl to see. she helped us furnish almost the entire house. very detailed and makes sure to reiterate absolutely everything.

Haley made buying our sofa quick and easy. We will have her help us next time we are there. Thank you!

Sales associate was very friendly and helpful. No pressure.

E bought a bedroom suite and a living room suite and outdoor furniture. Our salesperson Jag was very helpful and a good design advocate. We were very happy with our purchases.

Colton helped me out with all of the questions I had. Quick and easy process. Ask for him for all of your home good needs!

Jag was amazing to work with! Highly recommend.

They made it right with me. I'm very happy now

Jonathan has been great!

Haley was super helpful and so nice! Will be visiting her for help with future purchases.

Jag helped us put together an amazing living room!!

Brooklyn was so patient and helpful. She made the experience very pleasant. Happy with our purchase and our experience!

This is our second purchase here in the last year and we have been so pleased with service and the quality. Make sure and ask for Jag as your saleswoman. She is so helpful and does not pressure you! We really enjoyed working with her for both our purchases.

Kyler was super helpful! Great service!

I went in today and couldn’t have asked for two better people to help us. Jag was our saleswomen and also visited with Zach. They were wonderful! Helped me load everything including a chair into my mustang! I love this store and their people! I will go back again and again see Jag! She’s awesome! Tulsa Hills store

Purchased mattresses, pillows, sheets and rugs. Low pressure sales environment. We purchased a temperedic and it is great. Your Mathis rewards member card also works at Ashley. Ask for Jag. She is a great design consultant. She was helped us a couple times now.

Great team to work with through buying process

Kuyler Grim the Salesman that helped me did an EXCELLENT job 10/10 would recommend working with him!

Great experience. Bought 2 cushion sofa, leather sofa recliner and leather recliner. Beautiful and good value. Nice guys, great store.

Amazing deals!

went in for a quote left with a couch, a rug, and some vases. pregnant wife was very happy

We went to the Ashley store in Tulsa Hills looking for a new mattress. Jonathan Cleath and Andrew Creech were super knowledgeable about all the brands, explaining different materials and comfort levels. They took time to hear our needs and show us mattresses based on that. Not necessarily trying to sell us the most expensive models as some store associates do. After shopping around, their customer service is what brought us back. We chose a cooling Tempurpedic with adjustable base. It was a significant investment, but one that affects our health and well being. So far the investment is paying off and we are sleeping better than ever!

Colton and Hannah were great. Professional, quick, informative and considerate of our time.

Colton was fantastic in helping us design our new space! Found something practical for the dogs and baby and it looks great!

Went in looking for a king bedroom set, and Haley was the absolute best with helping me find the perfect set! Not pushy…super helpful and knowledgable. Manager was involved and helped get the best price! Highly recommend this store to anyone looking for any kind of furniture. 🥳

Found a piece online and was told it was on back order so they would have to put in a special order option which would take around 4 weeks give or take. Was told both the sales man and the manager check the special orders list daily and we would be notified as soon as it was ready for pick up. Just happened to call customer service to see what the status of our order was since we were at the 3 week mark nearly, to my surprise our furniture was ready for pickup. I get people make mistakes but don’t lie and say you check something daily when you clearly don’t. I would’ve had no way of knowing our order was ready because no one notified us directly.

The gentleman that helped me was not pushy yet very informative And had a good understanding of what I was looking for.

Never. Went to the store

We have spent thousands of dollars at this store. There is always an issue. First we spent 8k on new furniture for our house. It took WAY LONGER than they said. they said 6 weeks and it took almost 3 months and we got it in parts not together. Then charges started appearing on out checking account and we had to call and find out what they were apparently our sales person got extra money if they signed you up for extra things so they did it with out our consent and when the free trial stopped we were charged several hundred dollars. So we decided to give them another shot and just ordered straight from online. They delivered our chairs first then table almost a month later. we didn't take the chairs out because we didn't have the table to see them together well when we finally got the table we set up all but two of the chairs because the weight we weere told the chairs would hold was not correct so i decided to get two sturdier chairs for each end for guests who were larger and they tell me because its been over 72 hours I can't return or exchange when I asked to speak to a manager they ended the call and sent me a survey and didn't anwser any other questions. Their customer service is complete trash and do not care about you or assisting you. I wouldn't recommend buying from them. I would go with a more mom and pop store atleast they are willing to help you.

Everything in showroom was fine. Salesman found what I was looking for quickly. Everything after that was a headache. To many people involved. To many phone calls and messages. I was told would be Tuesday by my salesman. I literally talked to 3 people after that day about my Tuesday delivery. I would much rather buy from a smaller store in the future and not be another number in the system.

Thank you for helping me with my purchase. I appreciate your knowledge and expertise regarding the sofa and love seat I bought. I did not feel pressured to buy and the transaction went smoothly.

Brooklyn was amazing 🤩 Very helpful, patient and not pushy.

Great service! Great price!

Johnny was extremely helpful and didn't try to upsell us on anything that we weren't already interested in! Will definitely go back when we need or want new pieces

Brooklyn was very knowledgeable and extremely helpful

I walked in with two kids on a mission to find a sofa and loveseat combo. I was greeted by a man named Greg Peterson who is, by far, THE MOST polite and professional man I have ever met in my life (and I've met vice presidents and CEOs before)! He was so kind, patient, and relatable, and it made me at ease knowing I went to the right place. If you need ANY furniture needs with a good protection plan, I will recommend this Ashley always! Thank you, Greg and Hannah (manager), for this shopping experience. Bless you all for your hard work and dedication.

It’s a nice store and the salesman was great but it’s a huge pain to have to go to Mathis Brothers Distribution Center to pick up a smaller item. When I picked it up and got it home it was damaged, now I have to return it to Mathis Brothers. So why go to Ashley?

Extremely disappointed. When I purchased my sectional less than a year ago they pushed hard to sell me the furniture protection plan. They said it would cover all kinds of things including stains, tears, and even when the cushions are worn. Well, I just submitted a claim for a stain and worn cushions, one of which makes you sink right into the arm of the sectional. All of it was denied saying none of those things are covered. I only purchased it because of the sales pitch on it telling me it would cover all of those things. They need to rethink what they are telling customers. Please think about it before spending extra money on the furniture protection plan.

April was so helpful and went out of her way to help me make my decision.

April was delightful to work with! We found the perfect bedroom set for my wife and I. Will happily do business with her again!

Amazing service from April!!

We bought two couches & an ottoman. The paper we received from the store says to quote 6-8 weeks. HOWEVER, the sales rep & the manager assured us several times that it would only be 2-3 weeks max. When my husband called today to check on it, the man who answered the phone, Hunter was extremely rude and just kept saying over and over well the paper you signed says 6-8 weeks. That’s fine & all but it’s extremely frustrating that the sales rep AND THE MANAGER lied straight to our faces. & then this guy had the audacity to be rude about it. I don’t mind waiting for the couches. But the customer service is atrocious. They’ve lost a repeat customer in me.

Purchased a king bed frame almost a year back and had it installed. The holes for the screws were filled in with some kind of glue or putty and it won't come out. Call in about warranty and getting someone to disassemble or replace it because I have moved and my response is they don't do that. I consider that you put it together with the intention to never come apart which is damaging my furniture. Now I am starting the long process of my customer service journey where all answers seem to be "we don't do that", "we can't help with that","we understand your frustration". NEVER BUYING FROM THIS COMPANY AGAIN

Brooklyn was very helpful and personable! I was in and out, and I’m very happy with my purchase!

Brooklyn Reeves was a wonderful salesperson and very helpful.

We received our furniture damaged. We also have an unauthorized charge to our account from Mathis brothers after the delivery! For over $100! We will never shop here again

We had a great experience shopping here. Chenoa gave us a quick rundown of the store layout and where to look for what we wanted, and then left us to look on our own, which we loved! When we had selected something we liked, we talked to her about our concerns and she told us about a protection program that can protect our purchase from just about anything our dogs can throw at it, which put us at ease. She also helped us move around some furniture to help visualize what we wanted. Never experienced that before. We didn’t feel pressured to buy anything more than what we wanted, and we feel great about our purchase!

Kuyler was very helpful and professional.

They are always so friendly and helpful...I continue to go back because of the customer service and quality of furniture you get!

Worked with Andrew- he was up front with pricing, explained all benefits, and managed to keep within our budget for financing and monthly while being respectful and answering all questions

April was great! Showed us everything we needed!

Purchasing our new couch was so easy and enjoyable.

Overall happy with the services I had with Ashley’s Furniture. I meet with April and Chris they both were super friendly and helpful. I did the elite delivery services where they deliver it and install everything in your home. The delivery people were friendly and fast. my furniture looked great only negative thing is they scraped the wall and took some paint off but my entry way is very small with a counter in the way so they were very limited with their room but happy with everything else.

My daughter and I went to the Tulsa Hills location today to purchase a sectional and rug for our living room. We walked in and no one greeted us. So, we continued to walk around and not one single staff member even acknowledged us, no one asked if we needed assistance, and when we walked passed the desk, we were ignored. It's unfortunate that people treat you a certain way based on the way you look. I was relaxed...shorts, tshirt, and sneakers because I had multiple errands to run. The teams lack of customer care today was absolutely despicable and deplorable. I will never set foot in that store again SMH.

Brooklyn was the perfect sales lady! So helpful and patient.

Everyone was very helpful. It was a smooth and efficient experience. I will definitely be going back for more.

Chris is always a pleasure to work with. Very professional and knowledgeable.

Colton was AMAZING!!! Truly listened to what we wanted and worked with getting us the best fit for our needs!

Andrew is an outstanding representative of the Ashley brand. Great job.

Sales personnel VERY friendly and helpful. Got exactly what we wanter.

Our salesperson, Jag, was awesome, she listened to what we wanted and wasn’t pushy, the manager and finance ladies were very patient even though paperwork took us well after closing to finish

The service was exceptional. Ask for Chris at the Tulsa hills location - you’ll be happy you did. Got us the best price and was very helpful in discussions about the furniture pieces.

Great customer service and the CA was really friendly understanding what we were looking for.

Connor was very helpful, friendly and accommodating. We specified our needs, and we’re so satisfied with the furniture that we made a deal on that we bought several more pieces that we weren’t quite ready to buy Because we needed them. He was very knowledgeable and the manager Chris was also very helpful and accommodating.

Very nice people Chris helped us a lot

Very limited variety.

April was very informative about the living area. Always see April what a delightful person!!

We walked in looking fir an interior storage bench. The staff was honest and told us they didn't carry what we were looking for. We choose to walk around and ended up purchasing 2 chairs and found a great couch. The sales staff was great.....helpful, informative but not pushy. I would shop there again.

My wife and I had a super experience in the Ashley Furniture store in the Tulsa Hills shopping district. Conner, our sales associate, was arguably the best representative I’ve ever worked with. He took his time and listened to what we had to say. Then helped us find exactly what we both wanted and needed. He is incredible, which is easy to understand, after meeting his supervisor Chris. Both these guys are certainly well worth asking for. That is if you want help and need advice on the perfect piece of furniture. This is the type place I would send my mom to for any furniture needed. HL. (I am an actual customer)

Sales associate Ms. King was great. Very knowledgeable and helpful without being pushy. Suggestion: check price of product at Mathis in Tulsa before sending customers there to pickup purchase. We checked their inventory and found our purchase was cheaper there and they provided refund of difference which changed the sales associate to them. We decided to return product afterwards, but, would have purchased remaining 5 chairs from them at reduced price.

Jonathon was Very helpful and I was able to find what I was looking for.

Enjoyed our service from Connor Cass, super patient and helped us out alot. Made it worth our while

Friendly and helpful staff.

Great service! Jag is awesome!

Our experience was great, staff was extremely helpful and knowledgeable. Thank you..

Chris and April were extremely helpful in helping me find just what I needed.

Excellent service and help

Excellent customer service. Brooklyn was so great to work with. No high pressure sales. She let us shop and didn’t bother us but was mindful enough to be around when we had questions. The best experience I’ve ever had buying furniture.Low prices too! You should check this place out

Salesperson was courteous, professional and displayed a high degree of customer service making my shopping experience very enjoyable.

April was delightful to work with! She was down to earth and gave us the facts we needed to make a good decision. An excellent employee. Thank you April!!

They are very helpful and nice. I would recommend them to any and everyone.

Was greeted upon entering the store by Kyle and was asked what we were looking for , told him we were just looking , he said if I can be of any assistance to let him know , and he seen us a few times throughout the store and asked if we still doing ok and we told him yes . When we made our decision, he was right there and assisted us . Very nice salesman and wasn't pushy...Thank you ! David &Teresa Barrett

I was very impressed with the professionalism and personal interest in meeting our needs. April was very helpful in listening and matching our needs in what we were looking for. Great experience. Job well done!!

Jag is amazing and she really helped me with the design of my living room and was very knowledgeable with home decor in regards to other areas of my home. She’s awesome

Warning!!!! I purchased the “GOLD “level genuine leather $$$ sectional at Ashley store Tulsa hills!!!! within 30 days the motor fell off the recliner section twice!!! and the wedge was damaged!!! But they did attempt to fix the wedge and it came back worse than it was originally!!!!😢 And in less than 60 days the recliner seat is sagging and seat springs are already broken down to the point that I am sitting on a wooden board and a electric wire in my back!!!!😢😢😢 VERY MUCH DISAPPOINTED!!! And they advertise FREE delivery but got charged 249$$ I will not recommend you buy anything from ASHLEY FURNITURE!!! They don’t have the customers satisfaction in mind!!!!!!!!!! Once they get your money done deal!!! Total nightmare!!! Go to MATHIS brothers!!!!

Very happy with the quality and prices. Our sales person, April, was very helpful and knowledgeable. She made things very easy for us.

This is my second time working with Jonathan. He is fantastic!

Joey was great, he knew what he was talking about and made it easy! The experience was fast and painless!

Jag was absolutely amazing! She was so helpful, informative, and overall really made our experience so great. We are so happy with our new recliner!

We highly recommend Ashley Furniture @ Tulsa Hills - Ask for April

Very easy to work with, our salesman Chris did a great job!

Good work from sales to delivery. Hope for a good experience with product.

Kyle made my shopping experience easy.

It was a pleasant shopping experience with Jonathan. He was very courteous and patiently answered all of our questions. We will definitely be shopping here again.

Salesman was very helpful.

We bought 2 leather couches from this store and had them delivered and set up about 2 years ago. The coverage came with special cleaners/sealant for the couch which is nice. The delivery guys were the best we've encountered for furniture stores, very polite and cleaned up after themselves. We felt bad because at the time they had to walk these heavy couches almost a block into our apartment building and figure out how to cram them in an elevator to the 3rd floor. Which I'll add they did an amazing job!! Not one scratch or scuff mark anywhere I was very impressed. The people here are always respectful. Always love coming here because the salespeople give you breathing room and allow you to browse. We come to this store first when shopping because of this reason and they don't stalk you or ask you several dozen times if you're doing okay. It allows us time to discuss things between us as a couple what exactly we want, what we're looking for, and the price of an item on their showroom floor. Everything is easy to find, including pricing, and they have a good variety of furniture in many colors. My favorite was the chinchilla fur chair they used to have but didn't see upon our most recent visit this last weekend.

JAG IS AN AMAZING ASSETT TO YOUR TEAM. JAG WAS VERY HELPFUL AND SHE IS A GREAT SALES PERSON..

Great experience. No pressure. Salesman Andrew was helpful and knowledgeable and not pushy. Would highly recommend

Everyone was great

Great selection, pricing and customer service.

April helped us and she was great! Very knowledgeable. Gave us space to look around but extremely helpful when needed.

My Salesman was Kyle Dziadula. His greeting was friendly, not pushy. I told him what I was looking for and he took me directly there. Asked me a few major questions and showed me the options. He took his time to know exactly what I wanted. Therefore, my purchase was easy and quick. It was a great experience. Everybody was very efficient and I was out within no time and had exactly what I wanted. Thank you so much.

I enjoyed the salesperson that waited on me

Hey just wanted to leave a shout out to Chris Bullock for being such a great help in picking my living room furniture. He was by far the best sales person I have ever had. He even let me text him about what I wanted to add to my selection when he was not at work. My experience with him and the others at Ashley's was great, no pressure at all to make a decision immediately and when I finally did everything was ready for me quickly no having to wait for hours. Thanks for all your patience with me guys, I love the new furniture.

It was great. The people there were very knowledgeable and super nice!

Brendan Crocker and his Tulsa Hills support team of Jonathan, Andrea, and Brandi are an outstanding asset to the Ashley Homestore organization. The entire process was a seamless and satisfying experience.

Chenoa provided us with great customer service with our purchase of a California king bed frame. It was delivered ahead of schedule even though it was a special order item.

Staff was very helpful!

Again…. Easy transaction. Brendon Crocker helped me today. No pressure. Very helpful, personable and pleasant. I love my purchase and excited to get it in my home

Kuyler Grim was very friendly, courteous, and did not give us a hard sell salesman attitude, which we appreciated very much.

Jag and Hailey were an amazing team that got us in and out of the store in no time. It was extremely easy and quick to buy our couch!

We were treated with very well. Our sales representative Jonathan was friendly, and exceeded our expectations.

Excellent service and good choices of furniture. Sales people knowledgeable too! Very happy with our choice of recliner.

Hailey and Jag were phenomenal! I could not have survived without these two ladies! Thank you so much!

Our experience at Ashley was so easy and fun. Joey helped us and went above and beyond to help us find a set up that fit our style. I had him running laps around the store and he had a great attitude the whole time. :D Andrea helped us at the end and she was great as well! Will be back!

Chris ane Kelsey were a great help! The service they provided was excellence and look forward to doing business with them in the future.

April and Kelsey were great! April was really personable and helped me find the right couch for me at a reasonable price. I'm very happy with my shopping experience at Ashley in Tulsa Hills!

Thank you Jag, Hailey and Brandi! Very excited about my new sectional!

I was at the store today and bought a new rug. Andrea was very helpful in finding what I needed!

I had a great experience shopping here. I initially came in here for a rug and to look at sectionals, but I ended up getting a couch (That I have been eyeing for a while), ottoman, and a rug. Kuyler was great! It was an easy checkout with 0% financing with Brandi! Highly recommend!

My partner and I called ahead to see if they had the couch we shopped for online, in stock. April answered the phone just after opening time, and told us they had them in stock and to ask for her when we came in to look at the floor model. We got there about an hour later and April was busy with another customer however she was able to set us up with their manager to help us buy the couch, and even took a quick second to come over and introduce herself and thank us for coming in and asking for her. Great customer service, and love the couch so far!

My friend needed a whole new house full of furniture. We started at another big store and found nothing that she liked. Not one item. We decided to go to Ashley Homestore - got lucky and found Jag !! Or she found us ! Absolutely no pressure from her. She literally walked around the whole store with us only to try to figure out the styles that we liked. Jag never tried talking us into anything but once she knew what style we liked she showed us a ton of furniture that my friend fell in love with ! Jag also worked with her manager and got my friend one heck of a deal ! We went back 2 weeks later and bought lots more ! And, honestly the main reason we went back was Jag !! Gosh, we almost feel like we’re friends with her now ! Lol ! If you’re looking for great furniture and a friendly salesperson then you must go to Ashley and ask for Jag !! I promise you won’t regret it !!

Working with Jag was amazing! She is energetic and super friendly. We have been back to the Ashley store in Tulsa Hills 2 additional times and requested Jag she is amazing. Cashiers, Kelsey and Andrea were very helpful and nice.

Johnathan is a good listener and helped us pick out the type of furniture that we were looking for and not just trying to sell us anything. We really appreciated that. He also got the store manager involved to help us resolve a warranty issue. Brandi and Nate also helped complete the sale.

Very kind and helpful staff!

We love our new purchase and Jag was great to work with. No pressure and a quick process to take advantage of the 0% financing being offered right now.

We went in looking for a dining room set, the staff and service was great, we found exactly what we were looking for and got a great deal on it. We will continue to shop with Ashley.

I entered the store at 7:56 not realizing they closed at 8 pm. I was greeted by Nathan who assured me there was no rush and he was more than willing to stay and assist me. The experience was amazing! I never felt rush, and he gave me space to browse but seemed to always show up when I had a question. Andrea was great to assist with my financing needs (very prompt and efficient). We ended up with a new living room set and rug. I think I am going back today to purchase a mattress! Top notch customer service.

April and Kelsey were absolutely wonderful and sold us the best couch ever. Definitely recommend!

We dropped by Ashley's for a specific sofa. Andrew was so helpful and kind and Brandi was equally so. We walked away with exactly what we wanted. Our experience couldn't have been better. Thank you Andrew and Brandi!

Jonathan Cleath was extraordinarily helpful and knowledgeable about their inventory- without ever being pushy. My wife and I will look for him whenever we are shopping in Ashley!

Had an absolutely amazing experience while deciding on living room/bedroom furniture. Our salesperson, April, took her time with us & was so knowledgeable about the products. She was quick to understand our style preferences & made some great suggestions. We won’t hesitate to return.

Chenoa was amazing. She was very prompt with responses and never tired of my inquiries. Thank you Chenoa. Andrea and Brandi were also very helpful in financing my furniture. They were very competent, friendly, and made us full like family. Thank you ladies. I must also thank the manager Brendan. He was very helpful in negotiating reasonable prices for the items we purchased

Chenoa is amazing, helpful, courteous and professional!

Very fast and great

I recently moved from Florida to Oklahoma and had a wonderful experience at this store in Tulsa Hills. We were offered assistance right away and Jag was able to help us find our dream couch!! It was fast and easy without anyone rushing us or making a quick decision. Jag was very friendly, helpful, and truly showed interest in helping us find exactly what we needed. Kelsey & Jag helped with the checkout process and were super friendly. I will definitely be back for other furniture needs for our new home. I highly recommend having Jag help you find what you need. She’s amazing!!!😊

Always a great experience at Ashley. Ask for Jag when you stop by. She has a great eye for design, is super customer-focused, no high pressure, and eager to work hard to get the best price possible for your purchase.

Joey showed me exactly what I needed. He was very knowledgeable and personable. Andrea was efficient and very polite. An overall good experience finding just the right recliner for myself! I will definitely be a return customer.

Hayden was very helpful and helped me find exactly what I was looking for.

Joey was very helpful and knowledgeable. Kelsey was very helpful as well. Highly recommend Ashley for your furniture and accessories needs.

Haden was The Greatest salesperson was a 5 starr experience And Helsey in finance was great thank you for one of the best shopping sprees

Jag and Andrea were great! Thank you so much for all of the help with our new couch and furniture.

Friendly, not pushy.

Good selection of recliners. Kyler is an exception sales associate. Well mannered and answered all our questions. Not pushy.

After receiving poor customer service throughout the week from different customer service reps, I ran into Joey at the Tulsa Hills location & he was AMAZING!! He truly made me feel welcomed & was willing to show me everything that I was interested in. He answered all my questions & helped me pick out a replacement sofa for my living room. Thank you Joey for going above & beyond with your customer service!

A special “Thank you” to April and Brandi. April you made our shopping experience easy. You listened to what we were looking for along with the style which made furniture shopping actually enjoyable. Checkout was quick and smooth - thank you Brandi. We are excited about our new purchases. I may be back to buy a few more pieces but don’t tell my husband! Hahaha!

Attentive customer service, very helpful and knowledgeable.

Great place everyone was super nice and and helpful. Especially Kelsey and chenoa!

Bought my first furniture set here. They made it a special purchase. Sales person was Chenoa! She was so knowledgeable on each piece of furniture and fun to talk with!

Jag and the team at Ashley Furniture really messed up our order by not telling us about the mattress protector and pillows necessary for you to be able to do an exchange or refund. The customer service at this store is awful. They will take advantage of you so be careful.

Loved the young lady who assisted us. Great selection of nice furniture!

Wonderful customer service

I was so relieved to find a solution to my mattress dilemma today. Jag met me at the door and was the perfect mix of professional and friendly. I definitely had sticker shock when I fell in love with the cooling mattresses and she found an amazing pillow top that fit my budget.

Jag, Hannah, and Kelsey were fantastic! They helped us select beautiful furniture.

Chinos King really help me find what I need with what I could afford. And setting up delivery at the front desk was so quick, I forgot the lady’s name that helped me there 😅

In my experience, furniture shopping has always been stressful. Nathan was so helpful. I really appreciate him. Anytime I’m in need of furniture I will always look for him moving forward. The Memorial Day sale is great and Ashley has so much to offer.

Johnathan made me feel as if I had a personal decorator. Great advice, genuine kindness and professionalism. We will buy furniture from no one else.

Joey was wondering very informative an kool. Andrea had Great customer service.

I recommend Ashley Home Store (Tulsa Hills) for your shopping needs. A special shout out to Brooklyn, who made my experience seamless. Easiest shopping experience ever!

Shopping at the Ashley Home Store in Tulsa Hills is one of the best decisions I've made. The wide variety of styles, complimented by such a professional yet personable staff made all the difference. I would especially like to thank my sales person Jag, who understood what I wanted and guided me effortlessly through the process. A big thanks also goes out to Zach who assisted Jag in making sure I was afforded the best pricing and all the special discounts that were available. I wouldn't hesitate to recommend this store to anyone and will positively continue to shop there in the future.

Chenoa was very helpful and friendly. She went out of her way to help me find what I wanted. When we checked out with Andrea, she walked us through all our options. Great customer service from these ladies!

Mr. Greg Peterson was professional, knowledgeable, and very helpful. Store staff very friendly & willing to assist me whenever it was necessary.

We had such a great experience at this store! Chenoa was knowledgeable and led us directly to what we were looking for. She talked us through some options and was extremely helpful. Can’t wait to get our new couch!

I was greeted and not pressure into buying

April was awesome. Very efficient and knowledgeable. Will definitely shop there again.

Kyle showed me an adjustable base and was professional and knowledgeable of the product I wanted. I wasn’t going to purchase that day but because of the mattress demo, I purchased that day. Andrea was in charge of my financing and did and excellent job in explaining the terms and was also very knowledgeable about all of the financing options.

Our salesperson Cheona, and the coworkers were awesome! Very informative on all of our questions & very helpful! Also she helped us with a bed for our granddaughter to fit her. Thanks. Sharon

Chenoa was great. She was patient and very knowledgeable. We’ll definitely come back to her.

April was very helpful in furnishing our new home and making sure we had the best available options for no interest financing!

Had a great experience picking out patio furniture. Joey and Brandi were helpful and knowledgeable in picking out our furniture.

Nice selection and friendly service without being all over you. Chris dud a great job and knew his products. Go see Chris.

The salespeople at this store are top notch! My initial visit to the store was just an exploratory mission to determine what kind of furniture they had. April made my visit so enjoyable and was so helpful that I couldn't wait to go back. She was not available for my second visit, but Hayden did an extraordinary job, making suggestions and explaining details. She went far beyond what was expected. There was a glitch with the financing, but with the help of Kelsey and store manager, Zack, it was all worked out to everybody's satisfaction. I kept them after hours and they never complained. These people are awesome!! I will definitely return for future purchases and I recommend this store to anyone looking for a wonderful shopping experience.

Every thing was great until I got home with the new purchase and it was the wrong color. Called the store and they were able to get me scheduled for a pickup and delivery in a couple of days. Turned out my wife liked what I brought home so I cancelled the pickup and delivery. All is good. Happy wife happy life.

Coach Pete has to be the most amazing sales person I've ever met. He was a gentleman, very polite, and no sale pressure. He knows the stock on board. ,and he enjoys his job. I'm thankful he was my sales person. I love the furniture I bought. You have top quality furniture I'm so excited.

Kyle Dziadula was great to work with..No pressure sales. 👏

Great experience with Jonathan Cleath! Did not necessarily intend on a purchase same day, but we did ——thanks for all the help man!

Johnathan was great! Super helpful and knowledgeable.

Gregory was my salesman he showed me and my wife exactly what we described

Ask for April she’s wonderful

I was just discharged from hospital after total knee replacement and needed a powered recliner to sleep in downstairs until I can climb stairs safely. Chenoa at the Tulsa Hills store was extremely helpful in every step of my purchase. She is my go to furniture associate!

Our sales person Greg Peterson was awsome, very professional and courteous. Whole experience was fantastic

Hayden was excellent

We had a wonderful time. April was amazing she listened to what we needed and showed us exactly what fit our needs. 10/10 would recommend

The first time we went in Andrew helped us and did a great job, going above and beyond to help us. The second time we went in April helped us and did a great job as well. We were indecisive about what we wanted to go with, but she was patient and went the extra mile to help.

Jonathan was super helpful and answered all my questions. I was able to find exactly what I was looking for!

Sales associate,April @ the Tulsa Hills location was SO great!! Very knowledgeable,great sales skills and very personable!! We will most definitely be going back & also recommending her to friends& co workers who are in need of furniture & the 100%customer service we recieved from her. Thank you April!! :)

Good experience we found some nice couches, and we even got free cooling mattress covers. :-T

I originally went to the Owasso location and was unable to browse the store without the salesperson hunting me. After an hour I left. A week later I went to the Tulsa Hills location and was greeted by Chenoa. She allowed me to browse the entire store before approaching me. Within 30 minutes I chose the pieces I wanted and completed the purchase without feeling any pressure at all. I recommend this store to anyone looking to purchase new furniture.

Excellent furniture store. Great customer service technician. Great atmosphere. Would definitely recommend

Bought the Ashley Realyn desk. Desk was beautiful, but there was so much off-gassing from the glues and engineered wood, I couldn't use the desk. I returned it. Low quality. Customer service not easy to deal with. Won't shop there again.

Nathan was very helpful & courteous.

This is always been my Go To Store for furniture & will still remain. The atmosphere is very nice, employees are friendly & prices are manageable. Love this store.

Lot's of everything. Would definitely recommend.

Fantastic from start to finish!!!

Kyle was amazing. He answered all of the questions we had and helped figure out what mattress was best for us. Thank you for the great service Kyle. Most importantly he listened.

Exceptional service with reasonable pricing

April was a phenomenal sale woman and an absolutely wonderful human being! She only asked a few questions to get to know what we wanted and helped us pick out the perfect couch and loveseat for us! 10/10 would go back and buy from April again!!!

Experience was quick and easy.

My husband and I came into the store hoping to find our ‘forever’ furniture. We walked in without someone bombarding us - then we were greeted by the most respectful & helpful man we’ve ever encountered at a furniture store. Huge shout out to Greg P. for being so helpful & kind. We came in for a list of things and he made sure we checked all of those things off our list, while making sure we loved what we got! I’m very impressed with the professionalism of the Manager, Hannah. She is very nice & always willing to help with the perfect attitude. She is awesome! I would recommend this location to ANYONE. Way to go Ashley Furniture!! You have 2 awesome employees.

Great service and pleasant and friendly staff.

Sales staff was very informative and very helpful!

Cody, Hannah and Kyle were great to work with and informative. Thank you

Hayden was wonderful. She was very patient. Great experience. However. when they delivered the two recliners the power chord they left for one of them did not work. In fact it was old and worn looking. I was assured that Customer Service would contact me and make it right. Three days later and several phone calls from me, I still wait with a chair that does not work. Not at all. I am a very disappointed and unsatisfied customer. I wanted to give a good Google Review, instead I give a horrible one. Boo! to Ashley Furniture customer service. I will think twice before ever doing business with them.

They delivered a used couch to me and nobody seemed to care.

Jonathan Cleath was a great sales person and extremely helpful with my purchase.

Andrew was an excellent Salesman. He made shopping for a new mattress so easy! He was very knowledgeable on the brands and found the perfect fit for us. Financing was also very quick and easy! I will definitely come back for future furniture needs!!

Sales reps are very nice. Had nice selection of furniture to choose from. Prices are very reasonable.

Friendly and helpful!

Great !!

Loved the ASHLEY store in Tulsa and the salesman Kyle! He was great with the different lines of furniture and different options!! He was a very helpful salesman but he also worked on his day off!! We will be back!!

I ended up at Ashley because I took the wrong exit…😱…Yet Hayden made me feel at home as if it was a planned trip….he listen and gave great ideas and input towards my choices….I recommend this location to anyone….great job👍🏾👌🏿

This place is amazing! The employees/workers were very helpful and kind, i really recommend this place.

Chenoa was a huge help in picking out our barstools! Would totally recommend her with helping you! 10/10!!!

Ask for Andrew. No pushy sale, he listens and helps you navigate the process without feeling pressured. Thank you Andrew!

Friendly, helpful and honest staff. The furniture is nice quality, pricey but will last a long time making it worth it.

Nathan T was absolutely amazing in every way!! He was incredibly helpful, kind, confident, not pushy at all. He explained things very well. He wasn’t a “salesy” kind of guy. Very knowledgeable. I could tell he had my true best interest at heart. I am incredibly thankful for him and would definitely purchase from him again! Thank you so so much for your help Nathan!

Had Chenoa help me out with a living room set. Awesome help. Super sweet lady and I believe everything online was here at the store. Very nice store and staff. Would recommend visiting.

We were very impressed with Ashley furniture. Nathan worked with us and was very helpful! Highly recommend Ashley furniture in Tulsa Hills. Ask for Nathan!

Caitlyn was welcoming and very helpful. Selection was great for living room furniture.

Nathan Thietje is the best salesman ever! Took great care of us and was always willing to help. Will go back just for his customer service!

Customer service was great

Caitlin was awesome! Very easygoing, not pushy. I’ll definitely be back to shop with her.

We went in to look for a recliner. They were understaffed, so we got to look around without being hounded (which was honestly so, so nice). The manager got us started on our purchase, and then Caitlin finished us up. They were super kind, helpful, and efficient. We will definitely be using this Ashley again for future furniture purchases.

Andrew is a delightful person to work with. Everyone is very pleasant and helpful

Caitlin helped me find furniture for my living room and bedroom and was super helpful. The furniture I received is extremely low quality for the price though. The furniture showed up in October and I’ve had to have a loveseat replaced that showed up damaged, now I’m having the cushions replaced on the same love seat because the stitching failed. There’s small chips in corner of the coffee I ordered, and the tolerances for my TV stand are super sloppy, so a drawer on it has a noticeable droop to one side. The slats/mattress supports on my bed are made of a substandard particleboard, so one of them is broken already. I would give them a 1/5, but the customer service experience was good.

Nathan T was our sales person and he was excellent. He was patient with my asks and thorough. He also worked to get us the best deal! Appreciate him greatly and would recommend him!

Thank you to the associates for all your help!

Smooth and easy experience

Joey was very helpful and patient as we walked through the store. Satisfactorily answered all of my questions. Very good experience.

My sales person was wonderful! Very helpful

The sales person was great. The manager was rude. I asked if I could purchase a lamp shade and I heard her say “she can go anywhere to buy a lamp shade, TJ Maxx, wherever even Walmart, just not here “. Very rude.

Nathan hosted Great hospitality. I was not over pressured, He was very patient and helpful, did not seem anxious. Thank you Nathan!

Found what we wanted…it was in stock…finance process was quick and Kyle and staff were very courteous.

Gregg Peterson is a top notch salesman, extremely courteous and very well mannered. Not pushy at all. A nice gentleman to talk with!

We love the store. Caitlin was so nice and made the process easy. Ashley has beautiful furniture. Looking forward to going back again.

Bought a recliner that needed delivered. I told him that I had to have it on Thursday. My husband having surgery on Friday and need the recliner before. I was reassured that he got it scheduled for delivery on Thursday . At 1 on Thursday I called to check on my delivery. Salesman didn't have it in him to tell me I wasn't being delivered. He passed me to his manager. Who said he called. I never received a call. My original arrangement was if they couldn't deliver I was canceling the purchase. So now I'm waiting on a phone call again. Mathis Brothers has such a terrible delivery service. Don't promise what you can't deliver. Will not be back to Ashley furniture.

Great customer. Salesperson was wonderful. His name is Jonathan Cheatham. He answered all my millions of questions and got me fast delivery and excellent price. Thanks so much!!!

Great experience, honest & knowledgeable salesman, friendly staff, comfortable setting with a casual sales approach so that you do not feel attacked. Completely recommend!

Very friendly and nice people. No pressure sales. Very willing to answer anything you ask. Very welcoming.

Great customer service. Jon Stone had my purchase up front and ready for me when I walked in. He always showed me some wall hugger chairs for a future purchase. Brandi and Jonathan was very polite and gave very good customer service.

Thanks Nathan for all your help and service today,

Million Dollar Salesman 😉

Zach was incredibly helpful and worked to meet our needs perfectly.

Great prices and great service

We had such an amazing experience! Our salesman, Kyle, was extremely helpful throughout the whole process. He allowed us to explore all of our options and choose the best combination of furniture for our new home. We are so happy and so excited for our new mattress and bed set!

Nate and Kelsey were extremely helpful and they never made us feel rushed although it was past closing time. We ended up purchasing a nice dinning table set.

Brian was very helpful in finding the theater loveseat we were looking for.

Very friendly and helpful staff

I have to say that Nathan at the Tulsa Hills location was the most precious young man I have ever experienced as a salesperson. It made my day to meet him and talk about his family with him. Thank you Nathan Thietje.

Predatory practices…returned monies to an incorrect account

Very helpful on finding what I was looking for.

Thank you to Dillon for working with me on finding the exact living room furniture I was looking for. I appreciate his patience and good service One thing I would recommend for the store is a large open sign. The store front appears dark and it’s difficult to see that the store is open. My thinking is have personnel park in the front. I always want to go to a store that shows people are shopping there. 😀

Had an awesome experience with our sale person she was very helpful and I enjoyed our visit to the store and we got what we were looking for for our new house. Will come back again

Fast, helpful and efficient! Will be back!

One of the worst buying experiences I think I have ever been through all the sales people are worried about is how fast they can get their money I will never buy anything else from them.

Jonathan was very helpful and not pushy. He was respectful of my time and space. They will be the first on my list for my next purchase.

I was at Ashley furniture at Tulsa hills just looking and Brain did great I got what I wanted plus a little more.

Hayden Millon was very helpful and knowledgeable

Go see Nate at Ashley Tulsa Hills. He took great care of my wife and I with a mattress that has helped our sleep big time.

Wonderful staff! I went back multiple times because I couldn’t decide and they were so kind and patient. They got me GREAT deals!

Nathan Thietje at the Tulsa Hills store was great!! He let me browse uninterrupted until I was ready to make a decision and was super helpful! And then he gave me a great deal on a bundle!! Thanks Nathan!! 😊

Hayden Million, great sales associate. Got us everything we were looking for quickly!

If I could leave 0 stars I would. We purchased a mattress and a bed frame last September and was told by a sales associate that we could do 24 month no interest financing. The frame was supposed to be delivered in January and it got pushed back every time we called for an update. By this past April we cancelled the bed frame and asked for a refund and asked that the money be put on the card we paid for it with. We never saw a refund and when we called the front desk lady told us that it would be applied to the rest of the amount we financed which should cover our remaining balance that we financed but that we wouldn’t see the money for 2-3 months. 3 months later when we looked at our bank statements for the amount we financed there was no change in our balance so I went up there to ask where the money was applied. No one at this location could help me or even read the invoices for our purchases to tell me what exactly I was charged for and what we financed. They said they couldn’t do anything to help me and sent me to Mathis brothers. Mathis brothers couldn’t figure it out so they sent us to a different Ashley location who ended up sending us back to the tulsa hills location once again. Because no one could figure anything out for us we were charged interest on our financed amount because the sales associate messed up and put 12 months instead of 24 months interest free financing. We were told there was nothing they could do since our original sales associate was fired and now we are paying even more for a piece of furniture we never received. Our balance is now almost as much as it was when we originally financed our mattress a year ago and have been paying off and the only thing they could do for us was give us a gift card that’s worth a fraction of our balance.

Very nice store and Caitlin Key was very good and knowledgeable. Very good customer service!

Chanoah was exceptional.

Chenoa was our salesperson; she was incredibly knowledgeable and helpful. We would definitely recommend asking for her if you plan to shop here!

Thanks, Caitlin, for getting me and my wife some great deals, and making sure we were taken care of. Great service and really helpful!

Went in and bought a couch and Hayden million was a huge help

Great service. 2nd time I've been in in last 5 months to purchase. Greg Peterson is awesome. I highly recommend him when you there. Thank you

I had the best experience purchasing furniture for our new home. Chenoa was very helpful throughout the process. She was knowledgeable, professional, and was so patient. Great selection in store and what they did not have in stock was very easy to browse through on the kiosk. I will definitely be returning in the future.

Hayden Million was our salesman. He was great. Very helpful but not breathing down our necks!

Very kind and helpful staff. Very nice furniture!

C King help me get what I need for my bedroom. She will be my sales person for that store 😁

Nathan was very efficient, very professional.

I had a great experience with Greg, he was polite and understanding!!

Awesome experience coach Pete (Greg peterson) helped very well he did an awesome all while training another person he stayed within my budget and it was an easy process!

Jonathan C. Was wonderful and helped us find all that we needed. We left feeling taken care of for our future delivery.

Chloe and Kelsey were very helpful and friendly. Would recommend both!

I’m a return customer and always leaves pleased with the service and my purchase. Greg Peterson is excellent salesman. You should ask for him.

Andrew was so helpful but not pushy! Will definitely shop here again.

What I needed I would have to order online, so I left!

Really don’t like to post these too much…. But wanted to share so others don’t make the same mistake I did. I went a few days ago and told my sales person (chenoa) I needed a whole new bed and mattress because I was upgrading from queen to king. She was initially very nice and good with my daughter too. She even said she got the manager to help us “save some money” he told us a price and it was $1900. We get all squared away and I go to sign and she said okay it’s $2000. And I asked her what changed because I was confused why her manager told me a different price. She said she forgot to add on the loyalty fee. (They made me pay this, I didn’t ask for it) I should’ve asked then for an itemized receipt but I didn’t, I agreed to pay because at this point I felt like I could trust her. We get to the car and I notice a weird charge on the receipt and that my total was over 2k and I couldn’t figure out why based on what I bought. My husband comes home with our furniture and a $160 mattress protector I DID NOT consent to or ask for (the weird charge) but NO box spring!! She didn’t even get us a box spring but charged us for other items 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️ So I look at my receipt in detail and see another charge. All together she added $222 worth of things I didn’t ask for or agree too. I call the manager and he said we can refund it but have to drive all the way to Mathis brothers in Tulsa even though we had already been there once that day and live an hour away. Very annoying and such a waste of gas. All around very bad customer service and really just wanted to get every last dollar out of me. Never trust a sales person 😝

Pretty good place zero percent interest rate.

Super helpful and no pressure shopping! Thanks Chloe!

I just wanted to give Chloe a shout out! She is so warm, friendly, and helpful! She always shares about sales and deals online which makes me want to come shop more often! 🙌🏻

Kyle Dziadula was AMAZING! He helped me measure to ensure the furniture I wanted would fit my needs. I didn't feel pressure nor did I feel rushed to make a decision. I definitely made the purchase after his help. He is a complete professional in all areas. It was a wonderful experience and I will continue to buy from Ashley Furniture and ask for Kyle specifically.

We dealt with Angela Z. and Chenoa at both locations. They were amazing. Chenoa and Angela went above and beyond. I would recommend them to anyone. I am very picky and they made it a wonderful experience.

Nathan Thietje was fantastic, no pressure, extraordinarily honest and knowledgeable. We will continue to use him for future furniture needs. Great experience.

Sales person was very helpful and polite, worked with us got what we wanted and out the door in less than 30 minutes.

Josh was so helpful the entire visit. He stayed close by without harassing. He helped with measurements and was able to answer all of our questions. Overall a pleasant experience

Kendall was a huge help! Wonderful experience.

Chloe was very informative and did great showing us different options. She’s great at her job!

Hayden Million was very experienced in mattresses we left with a nice mattress and adjustable base thanks so much for your help

Chloe was super helpful and informative! She was friendly and made sure we got the best deal and got everything we needed!

We were looking for a lift recliner for my fiance. As we are in our late '70s it gets hard to get out of a regular recliner. We were having some trouble finding anything so tried Ashley's in Tulsa Hills Shopping mall. They had just what we were looking for. I was so impressed with the chair, I asked if they would make us a deal on 2 lift recliners. So now we have 2 lift recliners and we love them. Great chairs.

We were treated so well by Jonathan who showed us around to see all the furniture that met our criteria. He was very patient, friendly, informative and works to give clients the best deal!

It was nice to go on our own pace to look at furniture. When we needed our salesman he was close by but not pushy and very helpful. We got what we wanted.

Jonathan helped my husband and I find quite a few pieces of furniture for our new house from living room to bedroom and office. He helped us match all of our furniture and was THE BEST at helping us pick a rug! I have a tough time seeing the vision of what it will look like all put together, but I just showed him a picture of our living room, and he was able to pick out a rug that couldn’t have been more perfect to match the furniture we picked and the house! He’s the absolute best, and we will definitely be back to work with him whenever we need new furniture in the future! He also found us some discounts, so go see him when you go to Ashley, you won’t regret it!!

Went in to just decide what my options were after my remodel is finished and Kendall was amazing. She knew I wouldn't buy that day but still worked with me to understand what I was looking for. You can bet this is where I will go when I finally get my remodelling finished. Great service!!!!

Had a wonderful experience shopping, Kendall was a big help! Will be asking for her from here on out!

Great product and service !

Chloe is the best! She is so helpful and kind. What attracted me to this store specifically was her sharing some of the different styles and sales on social media. For a mom like me with four small children, going into a store can be a huge task. So, I love being able to have a “like being there” experience online.

Kendall made sure I had a great experience at this store. Showed me exactly what asked for. I was in and out in an hour. They also had everything I needed in stock except for 2 end tables. Definitely will be back in the future.

Benjamin Kost went above and beyond to help us find the perfect furniture.

I had help from Caitlin and Caden and they were beyond helpful and made sure I had help making the best decisions for me and my family!

I had an amazing experience with Andrew. He made sure I was taken care of and did an excellent job and I'll definitely be returning to Ashley to purchase furniture in the future.

Caitlin was wonderful! She helped me get exactly what I was looking for at a good price. She even saved me some money. Im grateful and will be a returning customer or a third time.

Caitlin was very helpful when i was selecting my new furniture i look forward to purchasing from her again in the future

Chenoa was great. Jumped right in to help us we were in and out financing a bed in less than 30 minutes. Thank you so much!

Great and friendly customer care.

Chenoa was wonderful and I found exactly what I was looking for!

Great no pressure sales. Hayden did great job as our salesman!

Chloe was really sweet and helpful I didn’t know the first thing about buying furniture but she was so knowledgeable and helped me get everything I need!

Bought multiple things here, and would buy here again. Chloe in sales helped me pick out a couch and bed that I’m very happy with. Chloe was very helpful and nice. Overall great shopping experience

This is my second time purchasing furniture from Ashley’s and both time I have had an amazing experience! They offer a great variety of some very nice furniture and I found exactly what I wanted. More than the furniture from there, the experiences with the agent I worked with is what kept me coming back. This time I had the pleasure of working with Greg Peterson. Greg made my experience more than remarkable. He was one of the most personable people I’ve had the pleasure of meeting. He was patient, friendly and only help me guide the experience, opposed to being pushy like a lot of the agents you meet at other places. On top of that he went above and beyond it helping me get the best deal I could. It was truly because of him I purchased my furniture on the spot and I would strongly recommend anyone looking for new furniture to go see Greg Peterson at Ashley’s furniture in Tulsa hills!

We always find exactly what we want in the store and check out very timely

Thank you do much for the wonderful experience we had buying furniture. Chloe was so helpful!

I had a very positive experience with Chloe. She was super friendly and awesome to us! We will definitely be back!!

Chloe was amazing and we’ll certainly be back!

Caitlin was very helpful and knowledgeable. She was not pushy and had a very calm demeanor. Great experience!

Pro: Great customer service, great prices. Very accommodating with inventory and availability. Con: Local deliver charge seemed expensive.

Caden Key helped us purchase our furniture. Super nice guy and was able to find things in our price range and our liking.

Greg Peterson was really nice.

Service was good, lots of nice furniture.

First time purchasing furniture and Ashleys Furniture made it a great experience! Chenoa was super helpful answering all of our questions, informing us on all of our options and helping us save on our purchase! Johnathan was also very helpful in setting up delivery, answering our questions and being efficient with our time! Super excited to start using our couch! Thank you for your help!!

Caden👍🏻

Hayden helped us pick the perfect bed.

Caden Key helped us at the the Tulsa store off Olympia and did a great job!! Good customer service, very professional, answered all our questions, and was awesome to work with! Excited for our new couch!

Glad I stopped in before memorial weekend. Nathan greeted us and checked in several times to ensure I was ok. Best part, he was able to save me a good chunk of money with my living room set!!!

Hayden M was extremely helpful with my decision and purchase of my new couch. I’m so excited to have it delivered and enjoy it! - S. Fleetwood

We LOVE the Ashley store, you can shop by yourself and have help nearby if you have questions. Chloe and Kelsey helped us immensely by finding the right coffee table and checking us out in an easy and timely manner. We will always purchase our furniture and rugs from Ashley- thank you for taking care of us!

Caden Key was full of knowledge and worked with me on buying the perfect adjustable bed. I feel he worked for my interest. I will return to Ashley’s when I purchase any furniture items going forward. Caden I was impressed.

Nathan helped us pick out a great couch, it was quick and easy, there was no pressure at all! He did a great job and was super friendly! Excited about our new couch!

I work at Grace Skilled Nursing in Jenks and purchased a recliner for a resident. My salesperson was Jonathan Cleath. Jonathan went above and beyond and was very personable. Would definitely recommend this store!

Nathan was so helpful and attentive during our time there! He made our decision a fast and easy one by being knowledgeable and giving us the best information possible.

Great and quick service.

Coach Pete is the man! I was on the hunt for a good mattress and have already gone to 2 other mattress stores before walking in. The other stores were fine but I was mostly followed around and didn't receive much help and honestly I just felt uncomfortable. (Do they have to silently stare as I try each mattress?) I walked into Ashleys and was immediately greeted by the personable Greg Peterson aka Coach Pete upon entering. He immediately told me he will not try to push anything on me and instead will give me the information I need to make my own decision. He asked me a few questions about my preferences and then off we went on a mattress journey. He gave me a good pillow he helped me pick out and guided me through the world of mattresses. I learned so much from him (I learned proper pillows are just as important as a good mattress!) and I never once felt pressured. He took his time and gave me the full experience of each mattress and what it can offer, as well as offering me information and andecdotes making the experience fun and personal. He was also kind and attentive to my mother, who was feeling a little ill that day due to her chronic conditions and brought her water which was sweet. I spent more than I wanted, however I feel as though I got what I needed. I mean can you put a price on a good night's sleep? I have back issues and some medical problems that affect my sleep and I have not had a good night's rest in so long. I feel confident that I was given the proper knowledge to make a decision that is best for me and my personal/medical needs. If I bought a mattress at one of the other stores I went to it would've been fine, but this personal journey helped me choose more than just "fine." After getting what I needed he helped me carry some items to my car and brought some extra water to my mom who was very appreciative :) Thanks Coach Pete! It's Tempur time!

Great experience looking for a recliner for my mother. Coach Pete was awesome! Would answer questions and give us details about furniture then step away so he wasn’t right on us the whole time. He was so respectful of my parents and they loved him as well. Thank you for a great experience!

Loved working with Jonathan stone on buying my new purple mattress what a good sales man great job Jonathan

Good experience. Friendly sales staff. No high pressure.

Went in there got exactly what I needed my salesman was awesome Caden Key he's the best Thank you Ashley

Nathan was very helpful and congenial. We were there a looong time. Look forward to receiving my beautiful new bedroom suite and comply chair.

Horrible service!! Ordered a sectional and was told after it would be delivered by 4/20 by their customer service when I called to ask when it would be here. Since then it’s been pushed back four times. Which with the supply chain issue I can understand but when it kept getting pushed back I asked to cancel the order. And was informed it was a “custom order” I never customized anything on my purchase it was a sectional offered in the website. And when I spoke to a manager with Mathis brothers who owned Ashley furniture here in Tulsa I was told it’s my fault they charge 40% for a restocking fee because they would have to put my cancellation in storage I’m sorry it was a out of stock item you should have this in stock if you plan on selling it and then labeling it as a best seller. The person behind me gets what I cancel you will not penalize me because I’m tired of waiting and when I call to confirm a delivery because Iv taken off work to be home to let the delivery team in my home you push it out even more. I’m sorry I was quoted 2 weeks from my original purchase now I’m looking over 8 weeks before I get my sectional. I don’t care if it was a out of stock item I want my money back Ashley furniture as I will not buy from you again. This whole process has been a pain in my rear end. So do not buy from them. They quote you a two week delivery date then push it out hopping you cancel and they can profit off you with a 40% restocking fee and then sell what you canceled to someone else for full price. I can understand if I got it home and didn’t like it or if it was loaded in a truck and then I canceled but you do not have possession of this item and have advised me it’s not an item you do not carry in stock ever. So I should not have to be penalized for your lack of inventory!!

Caden was excellent to deal with when it was time to make a purchase.