Ashley Corvallis, OR 97330

Ashley Corvallis, OR


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Meet the manager

Jeff Kelly

Store Manager

Customer Reviews
3.7 Star Star Star Star
(101 reviews)
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JenniferMReads 6/28/22

The staff at Ashley Homestore in Corvallis were knowledgeable, friendly, and helpful. Work only with the staff there -- the 800# & 800# customer service for Ashley are a complete nightmare. Luckily, after we spent hours of horror on the phone with 800#, a quick call to the Corvallis store cleared things up within minutes. That staff is a dream and we cannot wait to get our new furniture!

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Katelynn Thrall 6/12/22

Chandler and Crew were so helpful with me today. I really appreciated the time they spent with me. Really great customer service! The issues with delivery dates that I’ve read here are indicative of supply chain issues that everyone is dealing with around the world. Yeah they suck but it doesn’t mean it’s the stores’ fault. However, the specific item that I was looking for could only be purchased online so I can’t associate my purchase with the wonderful sales team here. Seems dumb to me.

Star
VitronEspada 6/9/22

Star
Elaine Watkins 6/3/22

Great furniture. Terrible customer service. We’ve been waiting for several months for our furniture. Then a Corvallis employee told us our things would be delivered on a certain date, so we sold our old things to clear out the room. Of course the delivery never happened. We were told the employee was mistaken. Then it turns out, the shipper hadn’t even picked the pieces up. Then Ashley stopped answering their phones at the Corvallis store. If you want Ashley furniture, drive up to Salem, but be prepared to wait a while due to supply chain and shipping issues no matter what. Meanwhile, our living room has patio furniture in it and we both have back spasms. Thanks, Ashley.

Star
Jessica Foley 5/31/22

We ordered our couch back in August last year, with an Ashley Advantage card. They ordered our couch first without charging us, then months later, they did charge the couch. We signed all the paperwork allowing them to charge us and they said it was good to go, that we would be billed the month it got delivered. Well, they never processed the paperwork, now it has been 10 months and they are saying that we owe all the money up front or they will send us to collections. all because someone forgot to turn the paperwork in. We completely lost our kitchen due to flooding and they told us to either re apply for credit or pay up front, and we can't do either right now. So now our credit is being attacked due to their lack of responsibility. do not ever buy from these people.

Star
Jon Lynch 5/22/22

I placed an order 6 months ago for an item that was listed in Stock. Still nothing. I have to call the store for updates and have someone call me. no one ever does. 3 months ago they said that the item was in their warehouse and I would be getting a call next week to work out delivery. 2 months ago they said that the item was in the warehouse and I would get a call from the trucking company soon to work out the delivery. Last month I they said it was in the warehouse just waiting to be picked up. Today I called and they said that they expected it in a week. Each time I ask for the manager to call, who by the way, helped me place the order. He does not usually call me. It is so frustrating to work with ASHLEY Home Furnishing. BTW I started this order on line back in Ocbober and finally switched the first of the year to a loca store. Same company, same problem. My wife and I have ordered in the past over $30,000 in furnishings. Never again. They lost a good customer.

Star
karalgq34 5/9/22

The employees at this location are extremely nice, however there seems to be a lot of breakdowns in communication. After being told we'd receive our order in 4-6 weeks it ended up taking closer to 16. On top of that it was delivered damaged. We were told someone would contact us in 24-48 hours to get everything fixed. That didn't happen so after waiting a few weeks I called and a tech was sent out, but our furniture ended up needing to be replaced. Our replacement was supposed to arrive the following weekend and after waiting all day for the delivery no one showed up. I called and found out that the manager decided to cancel our delivery. No one contacted us about that decision, so the day was wasted. After a bit of back and forth we finally received our replacement set only for it to be damaged as well. At this point I feel like I've just wasted my time and money.

Star
Joel Bumgarner 4/19/22

Whatever you do DON’T buy from this store! They confirmed three delivery dates with me, then canceled the day before each time. Their customer care is horrible!! Worst experience imaginable. I finally had to cancel my order after waiting months. UPDATE: Its been a month, they still have not refunded me my money. I contacted the folks below and they did nothing to right the wrong. When will I get my refund? They said it takes up to 10 business days.... HERE WE ARE A MONTH LATER.

Star Star Star Star Star
Andrea Vallejo 4/16/22

We had such a great experience shopping for a new couch today. Dallas and Chandler were able to help us find one that matched our sizing and style needs! Both so kind and professional.

Star
Paula Moncado 4/14/22

The Sales Manager CHANDLER is unable to pull up my invoice or receipt due to a change in their system, not my issue. I then asked to have my Warranty replacement on my full zip mattress cover taken care of at the store level, because he wasn't able to provide me my order information. He said no. I then asked to contact the district manager, he said no. I then asked to have the district manager call me, he said no. CHANDLER IS A VERY CONFUSING MANAGER, NOT ONLY IS HE NOT empowered to make executive decisions at a store level, he's also incapable and unwilling to partner with his leadership support to find a resolution. Not a great manager or business owner. Please Ashley corporate reach out to me directly.

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