Ashley Store
Open today: 10:00 AM - 07:00 PM
The Ashley Store in Corvallis, OR represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store Corvallis, OR
I went into the store with John Hurley my roommate to buy this bed and when delivered it was delivered damage, we returned it to the store box rattling delivery people dropped it down a staircase. The store has it back as shown in the photos. Here’s my receipt 1500+ dollars that they refuse to issue a refund on and they would like to act as if we are going to go away, we will not go away. Legal action will be taken if a refund isn’t issued We’ve already filed a dispute with our credit card company. What more does it take for Ashley furniture to do the right thing when they have their items back they’re in the photo in the we Possess no items we want a complete refund immediately The manager of this store said he already issued a refund, which was a complete lie it has not been done, Issue a refund to a Customer who won’t be coming back to Ashley because of what you’ve done and how you’ve dealt with it.
Sales order # 160044160 1519.98 bed purchased , upon delivery, you dropped it down the stairs. I returned it to your store. All items purchased, returned. No refund has been issued. I have disputed the credit card charges as fraudulent due to not receiving the items as agreed non-damaged. I want a full refund as Ashley furniture has no basis to have not already refunded this money when the items were both returned to your store and we took pictures Of those items sitting in your store with your employee, taking photos of us, leaving those items in your store it was bad enough that your delivery drivers dropped the items then cuss at us , but then to have your in store employees be rude to us Is unacceptable. We’re done being Ashley customers. I have edited this review shame For trying to answer this dishonestly, as if I’m not a customer here are the receipts And the order number issue a complete refund immediately!@!
Daniel helped us select our new dining room set. He was professional, knowledgeable, and pleasant.
Nora was a wonderful help and so kind! Would go back again just to see her!
I thought all was good until it came time for delivery. The store didn’t tell me that we had to move the bed out before the movers got to my house. When I found this out, I called the store to explain to them that moving the bed was not a possibility. My husband was going to be home alone and couldn’t move it on his own. I was told that they were sorry but I had 2 choices….change delivery dates or cancel the order. I canceled the order and she didn’t seem to care at all.
Daniel and Vic were both so helpful! I found the perfect furniture for our daughter and very affordable prices! They answered all my questions and gave me great advice for my budget.
Ashley Furniture always has the biggest selection and reasonable prices! Thanks for great service as well!
Overall a bad experience. The lady that helped us tried to do her job. The iPad invoice system they use was full of problems and took 45 min to do a simple transaction. The manager on duty acted like he did not care to sell anything. We actually felt bad for our salesperson.
Extremely pleasant salesman and manager
Daniel was very helpful and able to answer all of our questions and discuss our concerns. The Queen bed frame that my wife and I purchased, Daniel disassembled and helped my wife load the bed frame, since I just had arm surgery. The help was greatly appreciated!
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No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.