Ashley Store + Outlet Medford, OR
Here at Ashley Store in Medford, Oregon, we serve the great community of the Rogue Valley and surrounding areas. Although Ashley Store is a worldwide brand with over 1,000 stores, we are locally owned and operated. We are proud to be your go-to furniture and mattress store for 19 years offering the latest fashion trends in home furnishings. We understand that your home is a place to relax, gather, celebrate, and make memories. This is what inspires us to help you furnish and decorate your home with our knowledgeable staff. In addition to a large selection of furniture, we boast the largest area rug collection in Southern Oregon and 5 of the top mattress brands, including Sterns and Foster, Tempur-pedic, Serta, Ashley Store Sleep, and Sealy. Make an appointment with one of our product specialists today (It's always free!). Just give us a call. Beyond your home, we believe that it is our responsibility to build a stronger community. Our Hope to Dream program takes a portion of every mattress we sell to provide a brand new bed for a local child in need between the ages of 3-16. We are also partner with the Kids Wish Network, Habitat for Humanity, Children's Advocacy Center, and Hearts with a Mission. Our major sponsorships have included Britt Festival, Medford Rogue's Baseball and Mt. Ashland Ski Park. We are easy to find and open 7 days a week at your service!
We went to the Ashley store in Medford Oregon to buy 2 rocker recliners. We have gone to the store for years and the real reason is your representative Debbie Saxbury. She has sold us our couch, 2 chairs, and our bed with the lift. We have been pleased with everything and love the way Debbie approaches us and is not high pressure. So now we waited for Debbie to wait on us to buy our latest chairs. We would recommend her in a heart beat. She treats everyone the same way. She was worth waiting for. She's a great asset to Ashley store.
Great, fast, and friendly service!
Edie was nice to work with, no pressure. The transaction went smooth.
Very friendly, very helpful and great products
We were greeted with a friendly smile from Edie! We picked out the chofa and moved on to the mattress room. Being the Black Friday sale, select mattresses were 50% off. The one we chose was marked $1399.99. So the sale would bring it down to $700!! Except, we were told that the price I was seeing was already reflecting at 40% savings so they could only offer 10% more. There was no signage stating that the mattress was discounted. I spoke with a manager only to walk away with no answers. So we purchased the chofa and nothing else. Upon leaving I asked for the corporate phone number so I could complain. Exiting I chatted with Mike outside. He listened to my story and asked for an hour so he could figure out what had happened. Pulling up at home, (less than 10 minutes away) I got a call from Edie asking if I wanted a mattress for $700? Returning to pay for the mattress, I was greeted by the general manager, apologizing for what had taken place and that the signage was already being corrected. Had they not made this situation right, I’m not sure I would have ever purchased from Ashley again. Thank you, Edie and Mike for fighting for what was right! We love our new chofa and mattress!
Our experience at Ashley was excellent & this was primarily due to the fantastic customer service. Debbie was friendly, personable, and extremely knowledgeable about the product she was selling! We never felt pressured or like we were wasting her time; she was patient with us while we took our time deciding what we wanted. I will definitely send friends her way that are in the market for furniture.
We bought a beautiful couch from Ashley. I’m very excited to get it home. Our sales associate was great. She didn’t hound us but let us look around. When we had questions Lenis was there to help.