Ashley Portland, OR
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
(Translated by Google) good quality furniture (Original) Muebles de buena calidad
Unfortunately can’t say anything good about the experience with Ashley from shopping to customer service it’s been a complete disaster. Recommend just skipping go someplace else and save yourself a lot of pain and hassle.
Won't refund my money!!! Original purchase date 6/18/2022. I verified with sales rep my couch, chair and ottoman were IN STOCK at time of ordering. After 2 scheduled delivery dates being changed, they brought a PARTIAL DELIVERY on 7/27/2022. No couch. The biggest piece not delivered. Chair and ottoman wobbled, neither sat flat on my floor. Under the chair the difference between chair legs was I could fit my whole hand palm down underneath a leg. Delivery guys tried adjusting and both furniture pieces still wobbled A LOT. I refused entire delivery on 7/27. Cancelled couch never received, got phone call verification on 7/30 entire order canceled and to expect refund 5 to 10 business days. It's 8/22, no refund, can't reach portland store, no reply to my email and now cust service tells me it's up to the store to refund my payment. I've disputed payment with credit card and I did not receive anything in exchange for payment. I've reviewed my sales order terms and conditions and am due a refund. I'm telling everyone not to purchase from them. Worse customer reply and service. Can't get a hold of, poor quality material worse service. Zero stars.
Gran variedad de muebles y buena calidad, personal muy amable.
Aqui es la peor compra que pude hacer en mi vida ya que los artículos llegaron dañados y fui a pedir una reclamación y nadie le importa nada lo peor de estos últimos tiempos no les importa nada jamás volveria a comprar nada hay 😡 nadie le importa nada asco
I had an outrageous experience with this Ashley Furniture store, and Ashley did not take any action when I informed them. There were two main things that went wrong with their service. First, our items were not delivered when Ashley said they would be. They were instead heavily delayed. We ordered a plethora of furniture from Ashley last month. One of these items was 6 chairs. These chairs were all supposed to be delivered together on 7/7. Only four of them arrived on 7/7. The other two arrived weeks later on 7/27. Second, once those two chairs finally arrived, they forgot to do the assembly of them. When they delivered it, they said the warehouse has to assemble it over there before putting it on the truck and that the delivery guys cannot assemble it. The warehouse forgot to assemble them. Now I have two chairs in the box with no assembly (picture attached). This was an unreasonable experience, and I really need Ashley to help.