Ashley Portland, OR 97217

I bought a king size bed from inexperience sales person and went back to change it but got sales manger with full of attitude like it’s not my problem any how they gave a hope that store manager will be in touch and it’s been over a month and no one called or even bothered to ask if I got what I wanted. Please take your money where small business will appreciate it because no one gives a damm here. Every single person that I got to talked to had an crazy attitude.

Ordered a couch and was told it would take a month for the warehouse to receive with an estimated delivery date 1.5 months past purchase. The sales associate assured that it would be in warehouse 3 weeks ago. Now it’s been delayed another month with no delivery date in sight. I had to call and find this out on my own, and was not notified of the second delay. Ashley refuses to refund the delivery charges or offer any compensation for this discrepancy. Go elsewhere for your furniture needs unless you enjoy having your money taken with nothing to show for it but an empty living room.

Great place to find furniture.

If I could give this company 0 stars I would. On Sept 5, 2021 I purchased $5000+ of furniture from Ashley Homestore in Portland, Oregon. I was told at the time that I would have to wait a couple of weeks to receive a couch and love seat set from the manufacturers. After the date of delivery changed 4 times extending into the new year I decided to cancel the order all together. At that time(sometime in December 2021) I was told that I was only going to receive a portion of the $1300 for the full amount due back on the loved seat and couch with no explanation as to why, even though this is a clear breach of the agreement that I signed at the time of purchase. The return agreement is for a full refund of the purchase price. I was then told I would receive the $1300 split between a check and a debit back to my account, because this is how I paid for my original purchase in store. It is now May 2022 and I have sense never received a check or debit to my account of any amount, nor have I received the furniture that I paid for. I would for this company to be held accountable for stealing my money.

(Translated by Google) We bought a table with 6 chairs and they delivered the wrong product, we've been trying to return it for 3 weeks, and they schedule it and never come to pick it up. Terrible customer service! To call we were on hold for between 40 and 50 minutes and even then they didn't solve anything. (Original) Compramos uma mesa com 6 cadeiras e eles entregaram o produto errado, estamos há 3 semanas tentando a devolução disso, e eles marcam e nunca vem retirar. Péssimo serviço ao cliente! Para ligar ficamos na espera entre 40 e 50 minutos e mesmo assim não resolvem nada.