Ashley Roseburg, OR
Here at Ashley in Roseburg, Oregon, we serve the great community of the Umpqua River Valley and surrounding areas. Although Ashley is a worldwide brand with over 1,000 stores, we are locally owned and supportive of small businesses. We are proud to be your go-to furniture and mattress store offering the latest fashion trends in home furnishings. We understand that your home is a place to relax, gather, celebrate, and make memories. This is what inspires us to help you furnish and decorate your home with our knowledgeable staff. Our Designers have crafted 9+ lifestyles with over 30,000 products to create a space that makes your house feel like home. In addition to a large selection of furniture, we boast 5 of the top mattress brands, including Sterns and Foster, Tempurpedic, Serta, Ashley Sleep, and Sealy. Make an appointment with one of our product specialists today (It's always free!). Just give us a call. Beyond your home, we believe that it is our responsibility to build a stronger community. Our Hope to Dream program takes a portion of every mattress we sell to provide a brand new bed for a child in need between the ages of 3-16. Visit hopetodream.com to nominate a child in need.
Wonderful knowledgeable sales rep and service
I spent a significant amount of money on a sectional, I bought the limited warranty and an extended warranty. A good portion of the sectional is not usable because the support is broken. It took almost a month to get someone to answer the phone at montage to make a claim to fix the broken support. They denied that claim saying that I took too long to report the issue. The local store does not call back or provide any sort of decent customer service. I want nothing more than for them to come and pick up this couch and credit me back what I paid for it since I haven’t been able to use my couch for almost 6 months. I have tried for six months to get someone to call me back the customer service is rancid, and their quality of furniture is despicable.
Brandon greeted us promptly upon entering , allowed us to browse and also explained the individual layouts to show different styles. Was not standard pushy sales person. Thank you.
We are very pleased with the service we received. Brandon was informative, helpful, not pushy 😊 and kind. We are going to receive our bed before the estimated time frame and the whole process has been very smooth. Thank you 😊
Great customer service.