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Ashley Roseburg, OR 97471
Ashley Roseburg, OR
Your Local Furniture, Mattress & Decor Store
We are OPEN! For your safety we have social distancing measures and sanitary protocols. Here at Ashley in Roseburg, Oregon, we serve the great community of the Umpqua River Valley and surrounding areas. Although Ashley is a worldwide brand with over 1,000 stores, we are locally owned and supportive of small businesses. We are proud to be your go-to furniture and mattress store offering the latest fashion trends in home furnishings. We understand that your home is a place to relax, gather, celebrate, and make memories. This is what inspires us to help you furnish and decorate your home with our knowledgeable staff. Our Designers have crafted 9+ lifestyles with over 30,000 products to create a space that makes your house feel like home. In addition to a large selection of furniture, we boast 5 of the top mattress brands, including Sterns and Foster, Tempurpedic, Serta, Ashley Sleep, and Sealy. Make an appointment with one of our product specialists today (It's always free!). Just give us a call. Beyond your home, we believe that it is our responsibility to build a stronger community. Our Hope to Dream program takes a portion of every mattress we sell to provide a brand new bed for a child in need between the ages of 3-16. Last year 20 children in the Rogue Valley received brand new beds, most of which had never had their own bed. The community also came together to provide these families with household items, such as kitchen and bathroom supplies. We are also partnered with the Kids Wish Network, Habitat for Humanity, Children's Advocacy Center, and Hearts with a Mission. We are easy to find and open 7 days a week at your service!
The employees of Ashley Furniture in Roseburg are super friendly and very knowledgeable of their products. Especially the mattresses. I was super impressed. The store manager Brandon is very friendly and knowledgeable as well as Collin my sales rep. I will definitely be back when we are ready to purchase more furniture.
Do not buy from them, the quality is horrible and when you pay for the premium protection, it basically covers nothing, Montague is a horrible company, never give them your money
they have nice furniture very helpful friendly try to find you the best bargain with a discount very happy with them
While I love my furniature I purchased thier promotions are a scam. I was told I would have 4 payments on them as a promotion. I waited 3 months for my furniature to be delivered and then recieved my bill with zero promotion taken off the total. I called the store and was informed it would come in the form of a visa. Never recieved a visa. I have spoken with a few managers over the phone and in person who agree I should have recieved the promotion but have neglected to take care of the matter. I have been promised phone calls withe resolutions from corporate, managers, and other associates that never come thru. The promotion was the only reason I purchased from this store and yet I was scammed. I should have purchased from Amazon. Never again will I do business with Ashley Homestore.
Great customer service! Variety of products and product choices
The sales person was great and really seemed to give us a great deal. He had first quoted us an estimated delivery date of about 10 weeks. Well we waited and waited- with no communication from Ashley's- I called in and asked about the eta on our furniture. The man I spoke to was a little rude and said I should have been quoted 12-14 weeks. Ok I get it, deliveries are slow these days, just called to see. Eventually we got our furniture- 16 weeks out and it was the wrong color! Totally not what we had ordered! The management gave us $100 bucks back because of their mistake..... or we could of given it back. Why even bother? It took 4 months to get it, we were just over it. Thanks for nothing Ashley furniture.
Not a fan
They have the worst customer service. You will schedule a delivery for one day, they either switch it or mess up the day. If you have to call, they never seem to put anything in the system, so then your delivery is even more messed up. They don’t care to take care of the customers. Even when they mess up, you have to just deal with it. Will never buy anything from them again!
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