Ashley Store | Salem, OR 97317

I cant even get through to the store, it states open m-f 8am-8pm google states 9pm. But the robot tells me other wise, bought a 3 piece set black friday. They couldnt get me a stupid delivery date, promised Monday still nothing Tuesday nothing. And when you call it says stores closed (see beginning comment) when u try and pull up the date it has a error or a date of delivery jan 1 1990 so like wth. I was born in 91 so not correct. No one can answer me? Im about to goto the store.

nice collection of rugs to choose from. Sophi was an excellent help to us.

The store was so busy and not enough help. The phones were ringing and people were standing around waiting to be helped (half a dozen people waiting to make purchases) The staff was extremely nice but overwhelmed. I wanted to pay cash for my purchase and was told I could not do that because the cash person was out. I found a piece of furniture online that I wanted and was told it was discontinued but it was on the website. Did end up ordering a few items. Hopefully they will arrive and be the quality we paid for. Furniture has gotten so expensive and its not made the way it use to be.

Purchased a great recliner and have had lots of enjoyment!

I needed a specific set of aspects in the sofa sleeper to fit my needs, and those needs were competently and speedily met. I am a happy customer.

Customer service was great. He showed us a lot of options. No pressure. Checking out was simple. I gave 4 stars because the furniture is expensive.

Worked with Kem on getting our furniture ordered! Great experience! He was kind, patient and ran up and down the store to keep up with our indecisiveness. Was super respectful and understanding about price checking and just over all us considering the purchases. Thank you so much Kem!

Good variety of furniture, from economical to fancy. Plenty of helpful staff on hand. Salesman Kem was the icing on the cake. Personable, organized, and when I accidentally broke the pen his 2-year-old made for him, he took it in stride like a champ. Well done, Ashley Furniture, we'll be back.

I work in retail and I have to say that what impressed me the most is how clean the floors are. The carpets are clean, the restrooms are so clean!! Thank you!!