Ashley | Springfield, OR 97477

Ashley Springfield, OR


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.1 Star Star Star Star Star
(1383 reviews)
Star
Cindy Harris 1/26/23

If I could give ZERO stars, I would! I ordered a dining set online, paying extra for assembly, only to find out assembly is only for the table. Also, there was nothing on the website stating the dining table was not in stock, my delivery has been pushed back 3 times! Not happy!

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Samantha Sinclair 1/24/23

I called Ashley furniture in Eugene to order a set of new couches. David Wade helped me over the phone since I’m not able to come to the store in person. David went above and beyond to get me the best price possible. I was blown away by his kindness and helpfulness! Thank you!

Star
faith ritter 1/23/23

I purchased a living room table at Ashley’s in Springfield. The table delivery date kept getting pushed further and further out from the date of purchase. I still never received the table after it had almost been one year. I asked to get a refund and I was told since I have a different debit card now than the one I used to purchase the table originally that I had to go to my bank and ask for a letter from them stating that the money should be refunded to my new card. Also when we first purchased our couches at the same time as the table we were told that we were going to get 200 dollars on a debit card months later we never received it until we physically went to the Ashley’s store to discuss the matter. Lastly, the customer service I have experienced surrounding the refund and non delivery of my table was very disappointing. I will not purchase there again after this terrible experience.

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Hailey Kocian 1/23/23

Sadie was fantastic! Such a quick and easy process, she answered all our questions and got us a great deal on a new sectional!

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Dan Jubber 1/15/23

Star Star Star Star Star
Cameron Croucher 1/8/23

Sadie did a great job helping my fiancé and I. She was nice and welcoming. Any questions we had she was able to get the answer and did a good job of working to get us a good deal. Ashley has a great selection and from my experience, helpful people as well!

Star
Lindsay Stoddard 1/8/23

I ordered a table to get delivered and put together. After what I thought was a great delivery and tipping each guy $20, I then realized they put ALL of the packaging in my trash can. I got this delivered for the simple fact that they take all of the packaging with them. I then had to dig all of it out as the trash company does not take recycling from our trash bin. I would not recommend getting anything delivered from this store.

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Brady Whittaker 1/7/23

Working with Sadie was a pleasure. She was very helpful and made sure we got the best deal. Would recommend buying from this store.

Star
Kerri Powers 1/7/23

The salesperson was fantastic, but the rest of the experience was horrible. I ordered a rug and opened a Synchrony account. It was supposed to be delivered in two weeks for Thanksgiving. Two MONTHS later, the rug NEVER arrived, nor did I receive any emails regarding the purchase. I called the store multiple times and no one answered the phone for several days. When I got through, the rug had been discontinued, had not shipped, and I was promised my account would be refunded by the manager (Adrianna) with no apology. It didn't happen and I started getting calls from the bank for late payment, which negatively affected my credit, for the rug that did not exist. After failing to return my calls, I disputed the charge with the bank. The store still owes me the $20 I put down when ordering it. I have spent over 8 hours of my life that Ashley's has stolen from my family. I feel sorry for all the salespeople who are trying to make a living. The manager should be fired.

Star
Olivia Seely 10/23/22

Had a great experience shopping at Ashley. The sales assocaites were accodmodating and helpful witought beeig overbearig or pushy. Dante was exceptionally knowledgable and friendly. Thanks for helping us make our home more comfortable! Had to update my review. Unfortunately the furniture was not delivered as planned. We have yet to be refunded even though we don't have our furniture. It's been incredibly disorganized and unprofessional.

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