Ashley Springfield, OR 97477

Ashley Springfield, OR


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.1 Star Star Star Star Star
(1333 reviews)
Star
Shanoah Maine 5/20/22

I understand that 'supply chain issues' have slowed everything down, but the complete lack of communication is unacceptable. We ordered a table in October (with premium 'white glove' delivery) and were made aware that it might be delayed until April or May, a long time but fine. In May, when I hadn't heard from anyone I called support and was given a delivery date of May 5. By May 4 no-one had called or emailed so I used the online chat feature (so I could print a written record) and was told that the table would not arrive to the warehouse until May 20 but someone would be in touch to schedule the delivery within 7 days. No word from anyone. Today (May 20), I used online chat again, and was given June 21 as the date the table would arrive at the warehouse (so no idea when it might actually get to our house). I have requested to cancel the order and get a refund... we'll see how long that takes. At least the other local furniture stores have gained a customer, because I will NEVER shop at Ashley again.

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Veronica Quiroz 5/16/22

I had such an amazing experience! Adriana was the best and made me feel heard when it came to my concerns. She is a rockstar!

Star Star Star
Carlos Jones 5/10/22

What should have been a simple transaction took well over an hour! That combined with the irritating fact that you can't leave the store with a product and have to wait up to an additional 12 weeks to receive it. Here's an idea; don't advertise a product unless it's in the warehouse ready to ship.

Star Star Star Star Star
L. 5/10/22

My Husband & I went to this store to pick out a couch for our new home. We were assisted by Kain and Andrew. Both were knowledgeable, friendly, and patient with the many questions we had. They provided excellent customer service, and were able to help us rest easy knowing we had chosen the perfect place to find our new couch.

Star
Terry McDonald 5/7/22

One of the worst merchants I've done business with. Under no circumstances would I ever recommend Ashley. Their service is non existent, their staff are untrained and their product (if you actually receive it) is overpriced. Run - don't walk - to any other furniture store.

Star Star Star Star Star
Tom Gorrell 5/6/22

We visited the store on May 5th looking for a two person recliner for our motor home. While we didn't purchase anything, we were very impressed with our helpful salesman, Andrew. He spent a lot of time with us trying to figure out what might fit in our limited space. We highly recommend this store due in part to their excellent selection and fair pricing, but in particular to Andrew and his friendly service.

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Carolyn Jonson 4/28/22

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Candy Nease 4/26/22

AMAZING CUSTOMER SERVICE. JESSE AND HIS HELPER A BEAUTIFUL LADY WITH LONG BLACK HAIR (IM SORRY I FORGOT YOUR NAME).

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Jeffery Fox 4/22/22

Outstanding customer service!! "Tiera" was very helpful in finding what I needed. Would definitely do business with her again.

Star Star Star Star Star
joann nilsson 4/10/22

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