Ashley Store Bluffton, SC
This store delivers, from all.poinys of views. Proffesional, fast and salen are really welcoming and no high pressure sales. I do not like being attacked by sales like a used car sales person. Went int there a couple of times before we bought a sofa, Welcomed everytime.
I found what I wanted online but had some questions. I called the store and Heather Kudlo answered. She is friendly and knowledgeable. She made the ordering and delivery a smooth process. If you’re in the store or calling, ask for Heather!
When I came in looking for living room furniture I thought I knew exactly what I wanted. Heather was right there waiting to show me all the different looks and feels of everything with answers to all my questions. I ended up going with something completely different than I had in mind and it was all thanks to Heather’s knowledgeable and patient undivided attention! I’m so excited for my new furniture! Thank you Heather!!!
Ashley was fantastic at getting our Frigidaire appliance fixed after getting no satisfaction from Home Depot. She and Greg were both very responsive and immediately helped out! Thank you, both!
They had a variety of living room furniture for me to choose from. The salesman was very friendly & helpful! The are going to deliver my living room set next week. I'm so excited!
Recently moved into a new place and needed a new mattress Debbie was so patient ,understanding and knowledgeable to help us get the mattress we needed We plan on coming back as our needs change and using Deb as our sales representative thank you again we're having many peaceful nights
People are great
EDIT: they sent a tech to “touchup” the chipped paint and are now calling this monstrosity “back to showroom quality”. (Photos below). It literally looks like a blob of clay on my nightstands now. I explained I was still Not satisfied and was told a manager was going to call me. That was a week ago. Still no call… If I could give this store zero stars I would. I bought furniture from them and was told delivery would take 6-8 weeks. After many frustrating hours on the phone I received half my bedroom furniture 10 months later then the other have 2 months after that. I was constantly given the run around about where my furniture was and when it did arrive half had to be refused or replaced due to poor workmanship and/or scratches. Now I’m dealing with a whole new headache because not even a year into owning my bedroom furniture the paint on the nightstands is completely chipping off. Ashley refuses to replace the defective nightstands and is only offering to send someone to touch up the paint. I’m livid. Ashley’s is a scam. Do not fall for the lies and deceit. Run as far away as you can!