Ashley Store Columbia, SC

No sales pressure, but super helpful in all areas. Very patient to show us just what we wanted. Salespeople were extremely polite and knowledgeable. We have purchased from them before and have been very satisfied with that purchase, which is why we came back to add to our collection.

I highly recommend going to see Brandon M. at Ashley furniture in Harbison. He made the process very quick and easy. He is very knowledgeable about the product and not pushy at all. I definitely will be back to give my business in the future.

Brandon M was very professional, courteous and friendly

My wife and I spent an hour or more in the furniture store. We were looking for a reclining sofa. Our thanks to John Paul for his help. He deserves a raise! We bought our sofa and a dining room table and chairs. We couldn't be happier with the customer service.

I have been very satisfied with Ashley Stores, through Keith.

John Paul was a pleasure to work with, 5 star experience thanks to him!

What an amazing experience and staff! Ed met me when I came in without pressure. Another gentleman can to me to explain that Ed was with another customer and he was available to answer questions. Cindy met my wife next and then spoke with me. I also had a great conversation with Troy. You have an amazing staff and my purchase couldn't have been better with anyone else. 5 stars.

Keith was professional, patient and knowledgeable. Thank you for helping us with our purchase!

Thanks for everything!!

Brandon M is a pleasure to work with. This is our 2nd purchase for our new home in Chapin SC and I highly recommend him and Ashley for your furniture needs.

We stopped in at Ashley not truly knowing what we were looking for. We were met at the door by John Paul who helped us through the process, he provided insights and recommendations, while also providing facts about which material may be better for our lifestyle. I highly recommend John Paul for any of your furniture needs!

We met Brandon M. at Ashley's Furniture. He was excellent. He earned his commission with us but treated us very well. Extremely patient and very well versed on the furniture. Could not have picked a better sales person or store.

I’ve purchased furniture from Ashley furniture in Columbia since 2018 from one Sales Associate. His name is Ed. He treats me like family. I’ve purchased over different times, two full bedrooms suites side tables, Chester draws, mattress, lift chairs full set of living room furniture to include two couches, a recliner, coffee tables and many more items. Good furniture at a fair price with no hassle or pressure. Highly recommend Ashley Furniture and always ask for Ed. He will make it happen. Barry Chambers

Brandon was very helpful with our Choice and the purchase of our mattress.

Keith was fabulous! He knew his stuff! Very helpful!

Brandon M - good, quick

Lance was amazing, listened to our needs and focused only on what WE NEEDED! Hands down will be looking forward to future furnishings of our home at Ashley in Columbia😇

Brandon P was great! Very helpful and set us up with exactly what we were looking for!

Ernesto was so accommodating, knowledgeable and friendly. He made buying furniture an enjoyable experience.

We had a great experience with the employees at Ashley’s. Brandon P and the other personnel were friendly and informative on helping us find what we needed… highly recommend!

My experience at Ashely Furniture was awesome! If anyone is looking for an awesome associate don’t hesitate to ask for Keith Jones he is a wonderful person to work with an he will get you straight, so please ask for him because he helped me! Thanks Keith!

Great experience, really nice employees

Cindy and Brandon helped me to find the perfect mattress!! Very professional and answered all my questions.

We have used Ashley Furniture for our recent furniture purchases and we have been pleased. Thank you Brandon P. for all of your help. You’ve made the process quick and easy!

We appreciated the “no pressure” service we received from John Paul. He was knowledgeable and gave us the opportunity to make the right decision for our needs. Highly recommend him to anyone shopping at Ashley!

The staff were attentive and provided great information without hovering over us as we shopped.

Brandon P at Ashley furniture was great. Help me find exactly what I wanted.

Jalynn was great and helped us find everything we needed. Definitely recommend going to see him.

Me encantó mi experiencia en esta tienda Me atendieron muy bien Los trámites fueron todos rápidos y fáciles Desde q la vi supe q iba a encontrar lo q estaba buscando

Alice is so nice, funny and easy to work with. She was extremely helpful and made my purchase simple and smooth. Ernesto is as also extremely helpful and easy to work with. Both of them answered all of my questions while no pressure to buy!

!!!!!🎁

Alice was absolutely wonderful to work with.

Cindy is the best ask for her.

Great store

We’ve been furniture shopping off and on for the last several weeks with varying amounts of success. As soon as we walked into Ashley’s, John Paul greeted us, explained the layout of the store, and allowed us to peruse at our own leisure. He even brought us water while we had a nice chat! Big thanks for being our guide and helping us out!

John Paul and Brandon were very helpful and I am very satisfied

The thing I appreciated was the no pressure experience. Ed was very courteous and informative and professional. Great experience!

Brandon P was great in finding exactly the right mattress for my hunny bunny and me. He patiently walked us through each level of plushness until we determined what would bring back a great night’s sleep for both of us. Five stars for Brandon!

My husband and I had a really great shopping experience. We were not pressured and John Paul was patient and educated us on what Ashley Furniture had to offer! We’re happy thanks again and happy Holidays!

Brandon was excellent! Great experience!

Brandon P. Was very knowledgeable and professional. Made it a great experience. Would definitely buy fron him again.

John Paul was extremely informative as well as helpful in making a decision a overall remarkable person will definitely keep coming back as long as he is there!

We worked with John Paul at Ashley Furniture, and he was incredibly helpful while we were choosing a couch for our new home. He’s extremely knowledgeable about the different fabrics and furniture pieces and made the entire sales process feel easy and stress-free. We felt confident in our decision thanks to his guidance. Highly recommend both John Paul and Ashley Furniture if you’re looking for quality, long-lasting furniture.

Thank you to Brandon. Very professional knowledgeable salesperson.

Brandon P was wonderful to work with. He was professional, attentive & knowledgeable about the products. He spent time explaining the financial aspects of the purchase. I would drive to Columbia again for his assistance.

I recently visited Ashley Furniture at Harbison in Columbia and was assisted by the nicest salesman, John Paul. He was friendly and helpful but never pushy. If you need any furniture, go there and ask for him. He was wonderful to work with.

John Paul was great to work with. He knew what I was looking for and presented the best options which saved a lot of time! I’m very pleased with my purchase and the customer service was exceptional!!

John Paul was very friendly and eager to help me. He had spoken with my mother over a week ago and remembered every detail of my story. That really meant a lot! I purchased three bar stools from John Paul. The process went very smoothly and very quickly and I'm excited to receive the bar stools this week. I would love to work with John. Paul with my next purchase Sincerely, Heather Davis

Great service today. Good quality furniture at a fair price.

Excellent customer service from Keith! Great experience!

Alice and John Paul were great.

It is always a pleasure shopping with Lance. He offers the best customer service!

Jalen was very professional and I thank him for helping me. TOO. BLESSED TO BE STRESSED.

John Paul helped us with purchasing furniture for our living area. He was very knowledgeable, friendly and helpful! Thank you John Paul!

Allan was wonderful to work with.

Lance was an excellent salesman! He helped me find exactly what I was looking for! Make sure you go and ask for Lance!

Very satisfied with my purchases made here today @ the Harbison Store!!! Brandon P. did an excellent job from the moment I walked in and till I walked out. Brandon P. took the time to hear what I was looking for and helped me get a better idea of determing, if it was possible. Thank you Brandon P. for being kind, patient, knowledgeable and very professional. Will be doing future business here.

Kay was fantastic! Fast, professional and gave us a great deal!

Great experience.

Jaylen was the most helpful person I have encountered when purchasing anything! Very satisfied with the service and product quality as well as their efficiency and professionalism throughout the entire process. Will definitely be returning to this store!

Great selection and lots of variety. John Paul was super helpful We were looking for a specific piece of furniture and found a whole lot more. Definitely recommend.

Brandon M of the Broad River store in Columbia made my over the phone purchase sooo seamless! I got the customer service experience of store shopping including the recommendations for the more expensive, I mean the “better quality” product! Lol Will i do it again…definitely!

Great service

She was great!

Great place and amazing team!

I had a wonderful experience at Ashley Furniture. Juan Pablo was incredibly helpful, patient, and knowledgeable. He guided me through all the options and made sure I found exactly what I was looking for. His customer service was outstanding, and I truly appreciate how easy and pleasant he made the whole process. Highly recommend asking for Juan Pablo!

It ain’t the furniture I got a problem with it’s the gm Troy. I came in and saw him jump in front of a salesman that was about to greet me, heard gm tell the salesman I got this one you’re about useless when it comes to selling. I ain’t about you disrespecting your people in front of customers. Told him I was looking for a sofa set he took me to one I didn’t like kept telling me he’d give me a huge discount only he can give if I bought today. I don’t know if he wasn’t listening or didn’t care what I was telling him but he was damn pushy. Treat your people better and listen to your customers better Troy

Staff was very friendly and knowledgeable about product.

Purchased some furniture today from Ashley's. China was super friendly and helpful!

Lance Cline was great, took time to make sure I got what I needed

Brandon M did an outstanding job today. We will always buy our furniture from Ashley’s. He made our shopping experience meaningful and relaxing.

Walked in. Got helped right away by Jalynn Tarver. He asked what we were looking for a showed us what we wanted to see. Looked around with no hassle for about 15 min and found what we were looking for. Took another 15 min to complete all paper work. Easiest bed I ever bought for my daughter and she was super excited

Jalynn was so helpful and kind. He hooked us up while not being pushy or too in your face. We knew what we wanted and got in and out fast.

My sales rep. (China)was very helpful today.

Very professional and pleasantly friendly 👏 Brandon Patterson

Ed Straiter at Harbison (Cola, SC) location did a great job; no pressure sales! I actually went in there a couple months ago and he spent over an hour + with me and was very patient...finally took my wife in to choose and purchase (months later), and dealt with Ed again...and he took his time to make sure what we purchased was what we wanted. Most salesmen wouldn't take their time on anyone again, especially if you took months to pull the trigger. Ashley Furniture has always been great in the past for me...20+ years... We already knew what we wanted and Ed made it very quick and easy...5 Stars.

Brandon M was very helpful with picking out the perfect dining room set!

John Paul and Troy were super helpful and kind! John Paul really helped us find what we were looking for and we left feeling super satisfied and appreciated all their help!

Great customer service. Keith Jones was great help.

Brandon was absolutely incredible with helping my family find a dining room set. 10/10!

Brandon P. at the Harbison location was great to work with when purchasing a sectional. He was informative but never pushy. When we need to purchase furniture in the future we’ll definitely return to Ashley and work with Brandon P.

Great customer service 👍🏽

Value City Furniture has provided one of the worst customer service experiences I’ve ever encountered—especially considering I purchased this furniture for my wife. She picked up her dresser and mirror, only to discover that both items were damaged. When the warranty technician came to inspect them, he confirmed the internal bar was bent and broken and could not be repaired. The store then ordered a replacement set that was supposed to arrive on November 19. After speaking with the manager on November 18, I believed the issue was finally being handled. But days later, the store suddenly acted like they had no record of the replacement order. My wife has emailed multiple times and called repeatedly—no one returns the calls, and the emails continue to go unanswered. On top of this, we paid $250 for the first pickup. Now she is being told she must pay another $350 to have the damaged dresser removed from our home, returned to the store, and then have the replacement delivered. This is completely unreasonable, especially when the damage was through no fault of hers. We have asked for a corporate contact number and for a manager to reach out—neither request has been honored. At this point, I will be filing a complaint with the BBB and disputing the purchase with my credit card company. Value City Furniture needs to take responsibility and reimburse the second delivery fee or provide complimentary delivery for the replacement. Their lack of accountability and communication is unacceptable.

Jean Paul was a super helpful salesman! He listed, was attentive, offered options - and went above and beyond. Thank you!

China was awesome!!! Not pushy at all, understood our needs and once and guided us in the right direction. If you go in here to buy any type of furniture, definitely ask for her.

John Paul at Ashley Furniture was great. Very helpful with everything. I would ask for John if you need his services.

Great experience!

Keith provided great service!

Sales person was wonderful and very knowledgeable.

Great service!!

Alejandro reyes it’s a really good person always willing to help everyone.

I was pleasantly greeted the moment I walked into the store by Brandon P. He was able to quickly show me what I had asked for and put together a great deal for me. I will definitely be back.

Stopped in to Ashley's in hopes that I didn't leave out empty handed. We were welcomed by Ed, very friendly and personable. We ended up completing our transaction with Keith who added greatly to our experience . He, too, was very friendly, and introduced us to additional options to consider. I appreciate the great service we received today! I'll definitely be back for my next purchases!

Brandon P was an amazing salesman. He took his time explaining everything to us. We aso learned that we were about to make a huge mistake by buying from off brand dealers. I thank him very much for his knowledge. Look forward to doing business again

A great experience with Brandon M. Helped us get the most savings!

We had a great experience with Keith today! He was exactly the kind of salesman you want to work with. All of the other employees were phenomenal and kind as well. We look forward to more purchases with yall!

Brandon P very easy to work with on phone order.

John Paul was a pleasure to work with and satisfied all of our needs in shopping for a sectional sofa and coffee table! I will be back!

I love Ashley store the prices are not extremely high but the products are quality products brought a bedroom set last year for my granddaughter with mattress and it is still in the best condition I went back looking for a recliner this Friday in November the young lady that work with me was very patient took time and explained show me different kinds of chairs her name was China should you go in the store request China she is a great say a person with a very kind personality but everyone was nice and kind thanks Ashley you are the best

Great products.

My experience last Saturday was exceptionally warm and friendly...I found just the right furnishings for my new home.

I had a great experience. Keith was very professional, courteous and ready to assist me with what I needed; price range, payments, etc. Great Salesman!

I was having a difficult time finding the perfect dining set. Although I didn't get exactly what I wanted after hours of search this is the closest thing to perfection!

I had a great experience with Brandon M. He was very kind and was patient as I walked through my various thoughts and ideas. Left there buying an entire master bedroom suite.

Great service and prices for what we needed for furniture. Ed did a great job helping us through the selection and buying process.

Salespeople left us alone which i find is a good thing.

Brandon was always quick to respond with my questions on this sofa I bought. Great customer service!

Great customer service. See Brandon Patterson.

Great customer service from Brandon Patterson

We had a great experience thanks to Brandon M. He did not pressure us at all which we greatly appreciate! We told him exactly what we were looking for and he showed us our options!

Felicia and Cristina did an amazing job

Felicia and Christina were super friendly and terrific to work with! Quality of options is great. Will return!

Felicia and Cristina did an amazing job at salisbury

Knowledgeable, kind and caring salesman. No pressure just super helpful. Great communication. Will return soon!

The best experience with very nice sales people

Brandon was very helpful to our family in helping us find the perfect sleeper sofa for us. He also was very nice and indulged our 5 year old and his desire for bunk beds.

Waiting on my furniture delivery but wanted to give a shout out to Mr. Nichols that had the patience to deal with my forever decision changing when shopping for a sectional sofa. He was very informative & knowledgeable! Thanks again!

Had a wonderful experience with Ed at the Ashley Store always incredibly helpful with customer services!!!

We bought our couch and mattress and base from Ed. He is the best!! Tonight we went to ask a question and ended up buying another mattress for our house!! Love Ashley Store!!

Purchased my dream sofa from Ashley in Columbia. I had the pleasure of dealing with Brandon Munoz at the store. He was friendly, professional, and really accommodating when it came to beating all competitors prices and finding me a reclining couch that worked with my budget. Purchased the couch and waiting on delivery but I just wanted to speak about my positive experience at Ashley and how really impressed I was with my salesperson Brandon Munoz. A+++++++ service, Brandon earned every single star left in this review and I highly recommend him to anyone looking for anything home furnishing related.

Brandon and lance were very helpful and courteous. I will provide a review of the actual furniture in a few months. Great service.

Brandon M was very helpful!

We have shopped at Ashley Harbison on three occasions and each time they have been extremely polite, professional, and courteous. Both John Paul and Lance have gone above and beyond to ensure a great customer service experience. Thank you for that!

Very friendly but not pushy. Very helpful and knowledgeable

We purchased a living room set from here. Brandon N. was very helpful and made it an easy process. He didn’t make us feel rushed or pressured. I will definitely go here again the next time we need furniture. The next time you are there as for Brandon N.

Excellent service

JP and Troy were an absolute pleasure to work with. They kept the whole process fun and stress free! I highly recommend Ashley home furniture.

Brandon was very helpful and accommodating. I will be a repeat customer and I hope to have the same experience.

I had an amazing experience shopping with Alice! She was incredibly helpful throughout the process—answering all my questions, offering great recommendations. Highly recommend!

Alice Barnes......Awesome! Knowledgeable! No pressure! This is how it should be! So friendly and kind. We need more people like this in sales.

Alice was amazing! She was so friendly, patient, and really helped us find exactly what we were looking for. She made the whole furniture shopping experience easy and stress-free. You can tell she genuinely cares about her customers and loves what she does. Highly recommend asking for Alice if you’re shopping here — she’ll take great care of you!

Keith was very polite and professional; he put the competitors in the area to shame with his deal on recliner lift chairs for my husband’s surgery! Also, thanks to Brandon for helping him get our chair loaded so we could leave the store with in on the same day!!

Very good service and nice people to work with! We told them what we needed and they took us right to it with no problem.

Brandon N. was super helpful. He gave us ample opportunity to browse without hovering only giving us directions to what we were there to look for. He gave us time to discuss and made the checkout process fast and painless.

John Paul was very friendly and helpful!

John Paul was excellent and very knowledgeable. He answered all of my husband's questions and made sure we got where we needed. He also checked out the prices and confirmed additional discounts on our behalf. The overall experience was excellent. I highly recommend you request John Paul to assist you when you arrive.

Brandon P. was extremely helpful from start to finish. He was also very personable. Will definitely purchase from here again!

Ed helped me buy the NextGen Durapella set for my living room! He was wonderful to work with and so kind!

Ed is fantastic! Low pressure and n it’s his stuff! Highly recommend. 👍🏻👍🏻 Manager Troy (doggie daddy!) is equally amazing. 👍🏻👍🏻

Ed was awesome! We came in knowing what we wanted and he got it taken care of us for us right away!

Keith was great to work with and very knowledgeable.

Alice provided good information about my powered sofa that made it easy to make a decision on what I wanted.

When it comes to buying furniture this store is phenomenal! If you want to have the best experience like I did, be sure to ask for “Keith Jones” and you won’t be disappointed! Thanks to Keith, me and everyone I know will be getting furniture from Ashley and you should too!

Brandon P. was awesome!!!

Brandon is providing the help that I need. He has a great personality.

Ed was great to work with! He was very knowledgeable and helpful! Excited for my new furniture!

Walked in and Alice was quick to assist and listen then let US wander to find out what we were interested in and gave us some really great information, so it was a successful sale and we are pleased .

Had a wonderful experience with John Paul and he allowed us to try out different types of leather couches. He even demonstrated the quality of the bluetooth sound system by playing us some operatic music and it sounded fantastic. Really enjoyed the laud back purchasing experience. Felt zero pressure throughout. I will be back.

John Paul was very helpful and very knowledgeable about everything today. I will be coming back if I need anything else and recommend my friends if the are looking for furniture as well.

John was so helpful and easy to work with. Highly recommend!

Salesman John Paul made our shopping experience exceptional!!! He was very accommodating and not pushy at all!! I will most definitely be back to do business with him!!

John Paul did a wonderful job helping us find the perfect sectional for our living room.

Wandered through beautiful furnishings, found exactly what I needed, sales staff (Lance) was friendly, professional. He didn't try to talk me into the most expensive items, showed me five or six different mattresses until I found one that met my comfort level and my budget. Just all around a pleasant experience!!! Ask for Lance, he is a jewel!!!

Brandon Patterson is the GOAT! Super chill, informative!

Brandon P. did a great job helping us find our furniture. He was very patient and knowledgeable!

I had such a wonderful experience at the furniture store thanks to Alice! She was incredibly kind, patient, and helpful from start to finish. Alice took the time to answer all my questions, offered great suggestions, and made sure I found exactly what I needed. Her friendly attitude and genuine care made the whole shopping experience enjoyable and stress-free. I really appreciate her excellent customer service—thank you, Alice, for going above and beyond!

Great sales representative. We made a cash purchase and he was awesome. Thanks Brandon P!

We bought a new couch & Brandon Patterson was very helpful!

I had the pleasure of working with Lance over the past few weeks to finalize a big order. He's got great energy, super patient and most importantly, knowledgeable! I highly recommend working with him.

Juan Pablo es muy increíble

(Translated by Google) Juan Pablo provided excellent service. I'm very happy with the way he treated his customers, and most importantly, his fluency in two languages. (Original) Juan Pablo excelente servicio, contentísima en la forma de su atención a los clientes, y lo más importante la dominación de dos idiomas..

John Paul. Outstanding service & great salesman

Keith, our helpful sales agent at the Harbison Ashley outlet, couldn't have been friendlier or more knowledgeable. He even threw in some expensive lamps as a housewarming gift to thank us for our purchase! We purchased a beautiful bed and night stand. Our requirements were not easy to meet, because of the dimensions of the bedroom, but he found us the perfect set.

John Paul was amazing!! 🤩

John Paul was great!

Jalynn was super helpful and answered all of our questions!

Brandon M. Was easy to work with and very personable. He helped us puck out furniture and a mattress with no pressure. I would definitely recommend him and Ashley Furniture.

Great service and really helpful. We appreciate the service from John Paul. Thank you.

Jalynn was an amazing associate. He was so polite, friendly, and knowledgeable, and as such, we had such a positive experience at Ashley Furniture. If you visit Ashley Furniture, ask for Jalynn…you won’t regret it.

Jalynn Tarver was fantastic and extraordinarily helpful. He took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. His professionalism, kindness, and knowledge of the products made me feel confident in my purchase. I couldn’t be happier with my new couch and the service I received. Highly recommend asking for Jalynn if you’re shopping here!

John Paul is awesome! Cant tell you how many laps around the store we made but he was patient and knowledgeable.

Great , easy shopping. John Paul was great !

John Paul was super helpful! He made our purchase easy and fast! :)

John Paul was super attentive and not pushy. Made sure we were taken care of!

John Paul was excellent to work with at Ashley Furniture. He was patient and answered all my (many!) questions with a smile. He really listened to what I wanted in a sofa and guided me to the perfect match for our needs. Did I mention how patient he was? Outstanding service!

Great service from John Paul. A good day. Good information!

Helped my mother find the perfect furniture really good sales man

John paul, Good seller

Helped me out and was very kind definitely the best seller

Excellent experience! Brandon N. greeted me promptly, introduced himself, asked a few questions about what I was looking for, told me where to focus my shopping, then let me look. He checked on me once, but otherwise let me browse on my own. When I found what I was looking for, he addressed my questions and we made a deal. The store was clean and welcoming. I will definitely shop Ashley Furniture again.

Jalynn provided excellent service. Very professional and patient. He was very accommodating and courteous. Ashley’s is the place to go.

I had a great experience with customer service & all of my needs from a great employee named Brandon Patterson!!Highly recommended.

Bought the prettiest dresser! Brandon P was awesome in helping us decide on it!

John Paul was great, he helped us exactly what we were looking for and at the right price. I could not recommend him and Ashley furniture enough!

Lance was very helpful and patient as we wondered from chair to chair. Great price too!

Ed and Angel did an excellent job!

I Had a great experience with Keith Jones today.. Thanks to him me and my family will enjoy our caitbrook dinner table

Brandon M was great. Made our sale very easy.

I stopped in to check out some mattresses and had a great experience thanks to Brandon P. He was friendly, knowledgeable, and never pushy—which I really appreciated. Brandon took the time to answer all my questions and helped me explore a few great options within my budget. I didn’t make a purchase today, but I definitely plan to come back soon. Great customer service goes a long way, and this place has it!

Brandon p was very helpful in finding the right mattress and the perfect purple pillow.

Brandon m was an awesome salesperson he worked out deals for me was patient with me while I was changing my order three times. I definitely will come back and see him

Mrs. Alice was really nice and she helped us find the perfect beds. She was super beautiful and kind. I hope that she will get a very good promotion and will retire happily!

Alice helped me find my perfect bed.

Went in to Ashely today looking for a new couch/recliner. We were greeted by Brandon Patterson, he was stellar. We walked out with exactly what we wanted and for a GREAT price. Thanks Brandon. 😊

We worked with Brandon Patterson on a purchase, he was no pressure at all! He introduced himself, told us about deals and let us look around. Once we decided what we wanted he moved the process along quickly and very smooth!

We've had a great experience with Jalynn, he was very knowledgeable on the furniture. He was also patient and provided great customer service.

although we love the couch the staffing and customer service is absolutely rude and unprofessional. For starters when we got the couch the workers who delivered it and put it together ripped through the packaging with knives with no care causing them to cut the fabric on one of our couch pieces. When we called customer service the man who answered the phone was not helpful but instead gave us attitude and did not help and barley compensated us is any way. Fast forward to now we’ve waited over a month for someone to come fix it and the day they were supposed to, they showed up to our home texted that they were here then asked to reschedule and t drove off never to return. As much as the couch was purchased for and the cost of their furniture this place needs to find better employees who actually give their company a better look because right now its flat out embarrassing with what we’ve dealt with.

Ed is the GREATEST!!

Ed was a great help! Very efficient and helped us get exactly what we needed!

Keith was great, super easy and we got a great deal!

Great experience, found exactly what we needed. Manager and sales staff made it easy.

Warmly greeted upon entering the store by Ed and allowed to just walk around a bit before making my purchase. We spend quite a bit of time here so we definitely appreciate Ashley Furniture! Thank you, Ed!

Brandon Patterson was wonderful ! We will come back soon and ask for him! You should to…

Brandon Patterson (BP) is simply incredible! Sold me the correct chair for my father. He’s a kind, compassionate guy who everyone in retail should emulate!!!!!

John Paul was great. Will be back for more!

John Paul was wonderful! Thank you for helping us throughout the entire process. We absolutely recommend this store and John Paul!

John Paul is wonderful! We had a great experience shopping here with him from start to finish. Would absolutely recommend this store and John Paul!

Brandon Patterson was EXTREMELY knowledgeable and helpful. This was the best experience I’ve ever had while shopping for furniture! I highly recommend this location specifically!

Outstanding experience. Edward was great and patent during the time I was there. Help to clarify and provide answers to all my questions. The only negative is negotiating. But Edward handled that professionally. Looking forward to the delivery

John Paul was very helpful

John Paul was amazing and a tremendous help with my purchases! Highly recommend, top tier!!

Shopping at the Ashley store on Harbison Blvd was enjoyable and easy. Our sales rep Ed let us look around without following us around or pressuring us. He checked in every 5 or so minutes and answered all our questions. We bought a table set from Ed. Will definitely shop there in the future when we want more furniture.

Keith is Awesome ! Go see him for all your redecorating needs. He will take care of you. Warning. Their customer service area is horrible. We have waited for 7 weeks for a bedroom delivery. They do not pay attention to anything when they contact you if you have an issue. It has been 4 times and they still have not delivered everything we have ordered. Over 5k spent, and it's been a horrible experience. We will never buy anything from them again. Ever!!! 7 weeks plus so far. Nothing but excuses.

John Paul was very friendly, knowledgeable and professional. Highly recommend working with him on your next furniture purchase.

Jalynn and Troy were awesome.

Found the dining table we always wanted and stayed under our original budget! Thank you so much Troy and Keith!

Ed was great to work with! He was friendly, efficient and able to get us to our price point for our perfect couch.

Ed did a great job highly recommend asking for him

Thanks so much for your professional service Jonh!

Great experience today. Troy and Brandon P were awesome!

John Paul was excellent 👏 The best 👌

Troy was very helpful Thank you

Brandon Patterson and Troy are great.

JP was wonderful and made it so easy and fast to purchase a dresser today. Thank you!

Alice is fantastic. The best.

Keith and Troy are outstanding and very easy to work with. Will be returning for any future furniture needs.

I like AHF well enough. I got most of my furniture and bedding from there. The staff is efficient and friendly. However, I wouldn’t recommend buying the Purple Pillow from there. I would suggest buying it directly from Purple as they do refunds and exchanges and can’t honor that if you buy from a third party like AHF. They’re pricey pillows, so I’m pretty bummed about that.

Brandon N. was amazing! From the time my husband & I stepped into the store, he greeted us w a friendly smile & was extremely professional! He guided us to the bedroom sets & mattresses & we were on our way. Less than an hour & we were done! Completely painless!! Even when I came by a few days later, Brandon N. greeted med & remembered who I was. He added additional furniture to the original invoice. He had to contact his manager, not a big deal, to add the additional furniture for financing. He told me, as I was on my lunch break, I'll text you when my manager approves the order & email you the updated invoices. He did what he said he would within an hour after I left the store! Thank you Brandon N. & Ashley Furniture!!

Wanted to Thank Brandon Patterson for his great assistance in purchasing my new sofa today!!! Very helpful and knowledgeable!! Very happy about my purchase!! Also would like to Thank Ed as well for my initial visit in!!

Went into the store and our Salesman was not there but a younger Salesman name Jalynn helped us and he was very knowledgeable and extremely helpful with my thousand of questions and indecisiveness😊

My experience was great.The salesman was great

My sales person Brandon was amazing. Helped me a little bit before closing. Was excellent at customer service and sales. Will be back again.

Great service. Informative and transparent. Took his time and was both patient and thorough.

BP is awesome - he was available when we needed him and was very down to earth and transparent with all details.

Brandon Patterson !! The best !!

BRANDON PATTERSON AND TROY ARE THE BEST!!!!!!!!!!!!!!!!!

This is a very nice Ashley Furniture store. They have a massive selection and great prices. The staff was amazing. Brandon Patterson helped me with my purchase and it was a quick, smooth process. I was in and out with everything I needed from warranty information to the delivery date. He also price matches for me since I had found one cheaper online. A huge store with excellent selection and dedicated staff. You can't go wrong here! Ask for Brandon Patterson. -Dante

John Paul was great to work with. He did not pressure us to make a sale, but was there when we needed him for information and guidance. Knowledgeable and very kind. Will definitely work with him again for our future needs.

We purchased a Sealy Posturpedic medium hybrid mattress , adjustable frame and bedroom set Labor Day weekend. Very pleased with our salesperson John Paul as well as management. On top of the sale discount, the manager gave us an additional amount off. We were very pleased with the time taken to make our choice just right for our needs.

Alice took great care of us and helped us find exactly what we needed and was amazing. Highly recommend Ashley furniture and if she is available, ask for Alice.

Troy and Brand N were the BEST!!!! Helped me when I felt as though I would be discouraged and very friendly

We had a good experience shopping at Ashley and Brandon N was very helpful . Thanks for your help Brandon 🫶

Had a great experience ordering furniture from the Ashley’s in Columbia. I was worried about dealing with pushy associates who did not have my best interest in mind. I worked with John Paul at this location and he provided excellent service in my purchase of new furniture. He was patient, truthful, and I felt very comfortable throughout the process. Thank you John Paul for a seamless purchase experience!

Jalynn, was very observant, and helpful to our needs in purchasing a king bed frame. Appreciate his great customer service skills. Thank you kindly 😊

Susie gave great service

John Paul was very nice and easy to deal with. Explained everything and answered any questions we had. Was not pushy at all. Very nice experience

John Paul was lovely. I had a very specific piece of furniture in mind. He took me all over the store to find it. I am very appreciative. Thank you John!

Jalynn did a great job. Explained all our options and actually worked with us on down payment and financing. We were very happy with customer service. Can't wait for our buffet delivery. Thanks, Jalynn!

Great service and staff.

Alice Barnes was so helpful and kind. Helped us find exactly what we needed.

Great working with Jean Paul!

Susie helped me today 8/9/25 and she answered all my questions and made sure they I left with everything I needed. Great customer service!

John Paul was absolutely wonderful to work with! As two former furniture sales people we have high standards/expectations and he surpassed all of them. Thank you!

John Paul was fantastic. Pressure free, friendly and a great experience.

Tried to get an update on a delivery order, staff has no clue where the order is or when it will be delivered. I’ve been a customer for 4 years and can’t get a hold of anyone or a manager. Don’t waste your time or money with Ashley furniture.

Awesome customer service with patience. Explained in details and answered all questions thoroughly

Very good explanation and experience. Very helpful and time consuming.

Very good explanation. Very helpful good experience. John Paul made ur deal smooth he the man !!!!

John Paul was very helpful and a pleasure to work with.

John Paul and Lance were Great to work with!

Wonderful experience! John Paul and Lance were very helpful with finding the perfect couch for us!

Lance and John Paul were amazing! Very friendly and personable with me and my family. 10/10 would buy from here again!

Great service and salesmen Jalynn Traver went above and beyond to help us

Keith was great. I’ll be working with him again the next time I’m looking for furniture.

JP was warm and knowledgeable, very patient and non pressure. Explained and answered all our questions very detailed. He was professional and very attentive. We had an excellent experience.

Alice is fantastic!!

Alice was amazing!!

John Paul was very helpful from the moment we walked in the door. He answered all our questions and was patient as we worked through configurations, colors, and sizes. Overall a great 10/10 experience and service.

John Paul was great. Super helpful! Made the process fast and painless! Can’t wait to get our new mattress

Ed & Troy...you guys are AMAZING! Thank you so much for letting me temporarily reorganize the store to coordinate color schemes 😂 See yall next week!

Troy and Ed were amazing! Highly recommend

We had not only a great experience but great deals! Brenden M in SC was amazing and an amazing help! Thank you again Ashley Furniture!

Brandon P was very helpful I helping us with our latest purchases on both occasions! Service was great!

Excellent customer service thanks to Troy and Keith!

Went in tonight for the first time. Brandon attempted to help us by talking bad about the competition(rooms to go) said he wasnt going to follow us around like they do over there then proceeded to follow us around the store. Poor sales tactics that were extremely off putting. We may purchase from Ashley but not this location

Jalen helped us, and he was great!!

John Paul and Lance are the best. Such friendly and professional sales people. Answered all our questions. I got what I wanted without being pushy. I’m very satisfied with the purchase of our new sectional.

Great experience. Ed helped me get the sofa I needed delivered quickly. Recommend visiting Ed at Ashley!

Excellent service, he accompanied us until the end, looking for the best options. It's nice to shop with John Paul's attention.

Ed was very friendly and extrememy helpful. He answered every question honestly which was instrumental in my purchase decision.

Ed Straiter was wonderful! He was very knowledgeable and helpful in every way possible. He completed my transaction quickly and painlessly.

Alice was great to work with, very helpful!

Thank you, Troy, for the amazing service and for helping us choose our new furniture! Your guidance, expertise, and exceptional customer service were truly top-notch. You made the entire process smooth and enjoyable. We couldn’t be happier and highly recommend working with you!

John Paul is great to work with. Knowledgeable and focuses on what you want.

Great experience today. Our salesperson, Ed, was wonderful and also the store manager, Troy.

Had a great experience recently as Ashley. John Paul was extremely helpful to us in looking for a mattress and bedframe. He gave us honest advice for things like the quality, practicality, and pricing of many different items since we weren’t very familiar with them. John Paul was patient with us and very receptive to the many questions we had to ensure we made a good purchase. Really smooth and stress free experience!

Brandon P was a big help and helped us find exactly what we needed for a very very fair price very knowledgeable and reasonable with us didn’t feel oversold or pressured felt like Brandon was really helping us. Find what we were looking for as a part of our team. We are excited to get our couch and recliner set with our adjustable power base!

Tall Brandon was awesome! Come see him for all your furniture and mattress needs!

Brandon P. is the best!

Jalynn was awesome!!! Ask for Jalynn!

John Paul at Ashley Furniture Homestore really took care of us! So nice! So helpful! 5 stars!

Great service. John Paul was excellent in working with us to find the right furniture for the new space.

Everyone here at this Columbia location was very nice . Susie is very patient and helpful..

Very helpful

Brandon Nichols has been so patient and helpful during my few visits and purchasing furniture. It was an easy and great experience.

Great service from Brandon M, great furniture! Super helpful and easy to work with. Highly recommend!

Excellent service great working with Keith

Thank you Brandon M for all of your help. We love our new furniture and will keep you in mind with any future needs!

Brandon Munoz was very informative when it came to buying new furniture for our apartment. We haven't been in the furniture market for several years and after stopping at a few other stores in the area, Brandon's sales techniques were a breath of fresh air. Not your typical "hurry up and buy this" pitch. Please ask for him for any furniture needs! :)

Lance was phenomenal! We got the best deal possible and he was very patient and knowledgeable about the process. He also remembered us from the last time we visited. I’d give an extra star if I could. If you go, ask for Lance.

Lance was very helpful in the purchasing process.

⭐️⭐️⭐️⭐️⭐️ (5/5) I had a great experience working with Lance. From the moment I walked in, they were professional, knowledgeable, and genuinely helpful without being pushy. They took the time to understand what I needed, answered all of my questions clearly, and offered thoughtful recommendations. What really stood out was their patience and honesty throughout the process. I never felt rushed, and they made sure I was comfortable with my decision. Thanks to their help, I walked away with exactly what I was looking for. Highly recommend Lance if you're looking for a smooth, respectful, and trustworthy sales experience!

I had an amazing experience buying furniture here! Brandon M was knowledgeable, patient, and genuinely helpful — no pressure, just great advice. He helped me pick out the perfect pieces for my space, and everything looks even better in person. Delivery was on time and smooth. Highly recommend if you’re looking for quality furniture and top-notch service!

I went in the Ashley Furniture on Harbison Blvd. and had the pleasure of working with the sales manager Brandon M. He walked me through the store and kindly answered all my questions. He was respectful and really knew his stuff when it came to the mattress selections and he helped me to find the kitchen table I was searching for. The new renovations in the store really added to the experience. I will only shop at Ashley for all my furniture needs.

Lance C took awesome care of us and made sure we got the best deal and checkout experience!

We had an awesome experience at Ashley's Furniture. A big thank you too Lance, Brandon M. and Paul They were all very patient and informative. Kudos to them all!

Lance here at ashley took great care of us. came in just browsing recliners & he was very knowledgable in helping us select the right one. knocked a little off the price. would come back for sure. great guys in here

Keith was very helpful and I would recommend if you are shopping for any furniture!

Keith provided outstanding assistance, demonstrating both expertise and gracious courtesy throughout.

Keith is the best! He really made the process painless.

John Paul

I came in needing a new bed not sure where to start in Ashley’s. Fortunately I met Keith at the front door. He welcomed me and made me feel at home. He asked me what my needs were a led me to try any bed I wanted. I felt all positive energy from Keith and honestly felt like he was trying to help my individual needs. I left that day happy as he found my the perfect bed. The Purple bed. I month later he even helped a friend of my get her Purple bed too! Keith truly saved us a lot of stress finding us the perfect bed for our needs and I very grateful to him!

I recently had an amazing experience shopping at Ashley Furniture, and I just had to share! From the moment I walked in, the store had a great selection, and everything was laid out beautifully. It was super easy to find what I was looking for, and the quality of the furniture was top-notch. What really stood out, though, were the two associates I worked with—Ed and Troy. Both were incredibly helpful, super friendly, and made the whole process so easy-going. They really took the time to listen to what I wanted and gave me some excellent recommendations. There was no pressure, just genuine advice, which made my shopping experience way more enjoyable. They were patient with all my questions and helped me find the perfect pieces for my home. I can't recommend them enough. If you're in the market for new furniture, make sure to check out Ashley Furniture and ask for Ed or Troy—they'll take care of you!

Very Friendly establishment , Keith helped me find the perfect mattress for my new home.

Always a good experience. Have been working with Ed for years. He always goes the extra mile.

I hate furniture shopping with a capital H. I am indecisive by nature and can be a real PITA to deal with when given too many options to pick from! Cue JP! Soft spoken, not your typical furniture store stalker, knowledgeable and works with your budget as best as he can and truly is just a straight up nice guy. He assisted us with furnishing 75% of our house over the course of a few weeks. We highly recommend utilizing him as your Sales Consultant!

John Paul was Excellent

Ashley has GREAT furniture, the place is great, clean and it has a great variety. However, I find it really expensive (for my budget) we wanted to compare with other stores near there and everything was at least 500$ more expensive for smaller furniture at Ashley. We were offered a discount to buy a sectional and at the end it was 900$ more expensive than the price listed.

Dan did a phenomenal job in meeting our expectations. As soon as we entered the store he was attentive and provided with our own time to peruse the store at our own pace. He continued to check on us and when we returned the next day to purchase, he continued to provide outstanding closing service. Thanks Dan!!

Jalynn was a big help to us today! What took a while to decide he was patient and offered his advice! Would absolutely come back!

Great experience! Staff is very helpful & friendly!

John Paul was great to work with and didn't push me on something I didn't want! He took the time to show me all of the mattresses and bed frames until I found the one I liked! I highly recommend John Paul if you come here!

Sales rep John Paul was extremely professional and personable at the same time, walked us through each and every phase of purchasing an incredible sofa and love seat set. I recommend asking for John and you will get exceptional care. The manager Troy was just as friendly and personable as well. I would absolutely recommend Ashley furniture of Harbison Blvd. You will be very comfortable and happy you did.

John Paul was great

My family and I had a great experience with Brandon Patterson! He was informative and helped us find a perfect living room set for our size and budget. I would highly recommend him to anyone coming to Ashley.

Our second visit to Ashley and worked with Brandon N. both times…outstanding customer service!

Brandan N. Is the best ever! Second purchase from him in under 3 months, that’s how great he is! Need furniture go see him!!!

John Paul was very helpful and informative on our purchase. Definitely would recommend Ashley furniture and John Paul!

Had a fantastic experience at Ashley HomeStore in Harbison! We purchased an incredibly soft sectional couch, a Tempur-Pedic mattress, and a zero gravity bed frame — and we couldn’t be happier with the quality and comfort of everything. A big shoutout to our sales rep, Ed Straiter. From the moment we walked in, Ed was welcoming, knowledgeable, and incredibly easy to work with. He answered all our questions, helped us compare options without any pressure, and made the whole process smooth and enjoyable. If you’re shopping for new furniture or a better night’s sleep, I highly recommend stopping by and asking for Ed. Great service, great selection, and an all-around great experience!

Ed was very helpful and patient. He found us a sooner delivery date for partial order which was great for us!

They could have explained why we received several confirmations, including the time frame for the delivery. The day before the delivery confirming the delivery would arrive, and then later in the day we received an voicemail saying the order would not be delivered and must be rescheduled. Aparently, Ashely did not have all the parts of my order. Ashley is unable yo explain how this could happen. Bad servuce

When we walked in, Troy Walker greeted us. He simply asked us what we were looking for, we told him, and we were on our way with no pressure. He said to just find him when we were ready, which was not hard to do. We found a deal we wanted, but wanted to make a few tweaks to it, which Troy did. All in all, it was a great experience.

Our Ashley sales rep John Paul was extraordinarily kind, considerate, patient and helpful during our recent visit and purchase of living room furniture. Ashley is a great company to deal with, we couldn’t be happier with the great pricing and service. We highly recommend the Harbison Avenue Columbia SC store, they are top notch in every way. Go see John Paul and his manager Troy, truly great service customer representatives. Stan and Monika McDonald

Dan was incredible to work with! He really took his time and explained everything we had questions on. Wonderful experience and recommend the sleep test!! Thanks again Dan!!

Lance was very nice and helpful during my visit and with my purchase!

Very good experience! I want to thank Ed for his guidance and patience as we purchased our new furniture.

John Paul was very attentive and helpful with our mattress purchase. Will continue to shop Ashley.

John Hall was very pleasant and helpful. I got exactly what I was looking for with his help.

Susie Sorrell was a great help to us as we picked out new furniture. She was so easy to work with and answered all of our questions. Troy Walker was a great help as well.

Excellent customer service, very friendly, helpful and very knowledgeable

Wonderful experience. Alice was outstanding!

Lance was amazing. Friendly and very personable.

Brandon M

Me and my family walked into the store and was immediately greeted by Lance , he was very friendly and educational on the mattresses and couches we looked at. We went to four stores before coming to Ashley’s and he was the only salesman that did not try to talk us into buying something we didn’t need or want and he worked with us based off our budget very well. If it weren’t for him we wouldn’t have walked out the door with our new sectional and mattress. He also was attentive but gave us our privacy to have the private conversation about what worked for us, he had perfect timing on checking back in with us when we were ready to discuss more about the options and purchase , we never had to search for him to ask questions !! Great experience !!

Alice is very friendly and patient. She listened to our needs and walked us through all the products. She is very knowledgeable about Ashley’s products and took the time to educate us. She matched us perfectly with what we came in for! We will be returning to furnish the rest of our home, with Alice. We also would like to take a moment to thank Lance for working with Alice and giving us a great deal! Thanks!

Great experience Alice Barnes, walked us around and helped us find everything we needed. She was knowledgeable with questions we had . We are very happy and will continue to shop with Ashley's.

Great experience, Ed was awesome

Ed was amazing and very patient and understanding will return and look for Ed!!!!

Ask for Dan!!! He is kind and was great to work with! No sales pushing from This guy at all! He was patient and great with me and my daughter! Ask for him!!!

Dan was very friendly and helpful!

The sales guy Lance was great, friendly and efficient.

Brandon P was very courteous and knowledgeable

My experience with Ashley Furniture was great! Susie was very helpful and understanding. She was great with explaining everything to meet my needs. I appreciate her!

Amazing staff! Troy was so helpful! Thank you for a great experience.

This furniture store was absolutely amazing! They have bundles of furniture that are pretty neat. There staff is very helpful and kind! My family and I were assisted by a young man named Jalynn who made everything easy!! Highly recommend!! 👏🏻

Love the look of the store

Troy is awesome! He got us in and out quickly and got us a great deal on exactly what we wanted!

Troy was an amazing sales associate that shows great professionalism. If any of you guys are in the market for furniture or mattresses make sure you see him

Joseph is an awesome he is the best Brandon lance keith and Troy are cool too.

Troy was awesome!! Will be back soon to buy more furniture!!

Keith is THE BEST sales person ever! Definitely helpful and will get whatever you're looking for. Just ask for Keith!

Loved my experience both Jon Paul and the manager (sorry I forgot your name) made it a wonderful shopping experience.

Excellent customer service!!

I was looking for a bedroom set. Fortunately, I was greeted by my favorite associate, Jasmine Graham. I told him the colors I was considering. He showed me exactly what I was looking for. I was able to select and pay for my product within 30 minutes. It's always a pleasant experience working with Jasmine.

Great customer service. I was extremely pleased with my bedroom set . Thank you. Special shout out to Keith Jones for making me feel right at home in my decision.

Brandon M. was very knowledgeable about the various mattresses and helped me decide which was best for me. Thanks Brandon!

Brandon M. was very helpful in helping me pick out my new mattress. He was pleasant and knowledgeable about the different products.

John Paul was super helpful! Not too pushy, would fade into the background to let us look, but then would be there any time we needed help.

John Paul was great!

Jp was great, I appreciate the help, really easy to work with

Trina is better than Lance and lance was great. The process was easy abd smooth...Lance is cool....was just joking.

Jalynn did an amazing job. Pleasure working with him.

My husband and I had a great experience at Ashley’s Furniture. Ed helped us out right when we entered the door letting us know the latest deals and stuck with us the entire way throughout our time at Ashley’s. He provided different options while looking and also gave us time to look around ourselves. We found the perfect couch for our home. He was great and absolutely professional. We appreciate him! Thanks again, Ed!

Jalynnn was polite, helpful and accommodating. He brought his manager (Troy) in to assist. Highly recommend

Brandon P. was extremely helpful in helping us choose a new bedroom set, the experience was great, easy, and comfortable setting with various payment options. Thankful at least one part of the moving process was easy!

Alice at Ashley Furniture was great to work with. She listened to what we wanted, gave us our options with no pressure, and helped us find exactly what we were looking for.

Great prices and selection on showroom floor.

Tall Brandon and less tall Brandon were attentive and helpful. Expedited the whole process quite well.

We just bought a living room set and a bedroom set from Ashley’s in harbison Lance helped us out the with the whole process. He made our experience great and stress free. Look forward to working with him again in the future.

Dan was so helpful and understanding of our goals and priorities, while letting us have a fun time exploring. Great comfort testing! Life changing!

John Paul was amazing with helping us find exactly what we had in mind while also staying within our budget. I have never had such a pleasant furniture shopping experience! I am so excited for my new furniture!

John Paul was great! Gave us many different options at all different price points to find the right fit for our home! Will definitely be going back in the future.

John Paul was a very honest and great salesman! We recommend him if you are looking to talk to someone about purchasing furniture at Ashely’s!

John Paul and Lance were awesome (and patient!!) in helping me find the right couch.

Susie, Angel and staff at Ashley Furniture were tremendously helpful and professional. The customer service was top notch. I highly recommend seeing them for your home furnishing needs.

Had a great experience at Ashley Home Store! Lance was extremely helpful, patient, and knowledgeable. He took the time to answer all our questions and made sure we found exactly what we were looking for. The whole process was smooth and stress-free thanks to him. Highly recommend asking for Lance if you’re shopping at Ashley!

Went in and was immediately greeted by Jalynn. He was a pleasure to work with and super helpful and patient with all my wishlist and indecisiveness. He even stayed late to help me make my decisions. He demonstrated how some of the items worked, drew a diagram so we could figure out how other items could fit in my new living room, and was overall a tremendous help. Got what we NEED at the moment to move into our new house but definitely will be back to get Jalynn to help us get more things.

Susie Sorrell was who helped us today and she was fantastic! She was able to price match to the website, and she was very kind! Highly recommend.

John Paul was an excellent salesman and found exactly what we were looking for

Nice store, great furniture and John Paul was a huge help. No hard sell, just informative and helpful. We'll be back.

Brandon and Troy were great and answered all of our questions. Highly satisfied with the service and organization of the store

Firstly, we would love to say huge thanks to Brandon Patterson for such an exilerating experience experience. You guys are so fortunately blessed and fortunate to have him a part of your team!!

JP was absolutely amazing. He was patient and helped me replace the items a mover damaged. I would highly recommend seeing him or his manager Troy!!

Could not be more pleased with the selection and service we received while choosing furniture

I visited this store a few days ago and was greeted by Brandon P. I was looking for a particular furniture item for my home office and he was very patient & kind. He offered alternatives and even went the extra mile of looking online. I appreciate his great customer service and willingness to help me in the store.

Wonderful experience at Ashley today with Alice. She was very attentive to what we wanted and helped us find exactly what we wanted and needed. She has very good taste as well!! She made sure to let us know exactly what discounts were offered and helped us save money on the furniture we wanted. Thank you, Alice! We will be back.

Lance was amazing! He helped me find a mattress so easily (and I am very finicky.) He helped me understand the differences and gave me recommendations based on my priorities. He also helped me find sofas, again, listening to what I wanted versus trying to sell me on his favorites. I went to all 3 big furniture stores on Harbison and this one was the best, especially working with Lance.

Super easy purchase process! Dan was great and helped tremendously. Can’t wait to get the couch! New building is beautiful. Great mix of furniture.

John Paul was so helpful. Great experience!!!

John Paul was awesome!! Great salesmanship, but not one of those where you feel pressured. He was super pleasant and easy to work with, honest, and just wonderful to do business with!! Thanks John Paul!!

The process of buying was simple and easy. They all were incredibly helpful and polite. I was shown every option after being welcomed at the door.

We had a wonderful experience here! Dan was amazing and made the process easy and stress free!

Alice was wonderful to work with, very patient in helping us decide on a sectional and oversized chair! We came in with specifics in size, color, and fabric and she found exactly what works for us! ❤️

Susie was absolutely great at helping us find a sofa and table set and combining matching pieces. She also helped us choose a great financing plan and a great price including a 5 year protection for the sofa 🎉

John Paul was GREAT! So helpful and we are so excited about our new couch and bed frame!

Always a pleasure. Brandon Nichols is an excellent employee.

Alba was a very nice and informative salesperson. Couldn’t have found the right sofa without her! 10/10

Alba is the go to. She was super informative and helped us all the way through the process!

Brandon the sales manager helped us on a great set for our living room. We had a very easy time working with him and it was very quick and easy transaction. 5 stars for sure

John Paul is awesome! Super helpful and informed me of all the sales, ask for him when you visit!

John Paul is very kind and helpful

We had the pleasure of working with Alice. She showed us exactly what we were looking for. She was very professional and easy to work with. Would recommend working with her to anyone at this location.

Dan was great. Very helpful and friendly. Had a wonderful experience buying my new furniture with Dan. Great day here at Ashley Furniture 😀

For the prices that you're charging one would think the service and furniture quality would be so so much better.

Troy, the Store Manager was amazing! Great customer service and very knowledgeable about furniture. Highly recommend!

This place exceeded my expectations. Troy was super helpful with helping us find a cozy couch. He gave us wonderful information on beds and I really appreciated his salesmanship in general. He wasn't pushy at all, just a real standup guy with great information. We will be returning here for future purchases!

John Paul was great in giving us his time to explain all the details we need to get the best price and the furniture works for us. We had a great experience at this location.

John Paul helped us and was really nice and honest. He explained everything about the structure of the furniture when asked and was very helpful.

Thanks to the customer service staff we are leaving happy with a new bedroom set! Jadynn Tarver was patient and understood our need to purchase quality furniture.

John Paul great saleman , very helpful and great person.

Dan was a pleasure to work with. Super knowledgeable, friendly and worked hard to help us find exactly what we were looking for and within our price range.

Dan was amazing! He allowed us to roam without feeling pressured to make a decision and once we made a decision, he did everything he could to make sure we got the best deal possible! I would recommend him to any friends or family looking for new furniture!

Very friendly, low pressure

Brandon M was awesome in helping us finding the right patio furniture. Good see Brandon M for all your furniture needs.

One of the Best experience I’ve ever had shopping for furniture..My sales person Ed, was so friendly and helpful, Manage to meet the needs I were looking for. Great job Ed!!!

It was the best customer service. Lance was my salesperson, he knew exactly what to show me after listening to my choices. He was very professional. Pleasant and knowledgeable. I will be needing more furniture and I'll surely go back to Ashley.

Keith Jones was very helpful and patient with me a very good person

Great customer service

Brandon N was very nice and extremely helpful when helping buy a couch and chair. Let us have time to explore and got a great deal for us

Brendon N was fantastic and very easy to work with.

Ed was wonderful and helpful

Edgewood helped us

John Paul was amazing very helpful and friendly, he showed us many great options to choose from. Great deals, we love coming to Ashley!

Ed has been exceptionally helpful in designing furniture for our new home. He took his time and was patient with us through our multiple visits to this Ashley store. He used his in depth knowledge in interior design to help us pick perfect and durable furnitures to meet our family’s specific need. We are very happy with the overall service.

I had a great experience with Keith Jones! He provided excellent insight into what I was looking for in my new living room furniture. If you're in the market for new furniture, I highly recommend stopping by and speaking with Mr. Jones. He'll definitely guide you toward the perfect purchase

Dan Mollnhauer represented the company in a very professional way, and I really appreciated his service. I will recommend him.

Daniel was great sales man

Keith was sooo Amazing..Definitely a good one …LOCATED IN COLUMBIA make sure to ask !!!

Lance helped us today at Ashley furniture. He was very friendly and professional. We were able to find everything we wanted at a great price.

Brandon N. Was great, very helpful and patient!

Keith was great ask for him when in Columbia

John Paul did a great job and help me find a new bedroom furniture set!

Lance was amazing. I highly recommend having him assist you in your furniture needs.

Brandon N. - best handsome ever! He’s fast, no pressure, professional, and courteous.

Brandon N. Best sales associate! Really sold me on this sectional.

Lance was excellent help for us today!!

Dan was very helpful. The buying process was easy and a quick delivery scheduled

Alice was amazing. She was very knowledgeable and patient. I didn't feel pressured in any way. I felt she cared about my needs and not to just make a sale. Definitely going back to get more furniture. Thank you Alice!

Ed is always professional, courteous and helpful… Thank you Ed!! The Boltons

We had an exceptional experience with John Paul. He was patient as he showed us around and explained things thoroughly.

Lance was amazing!!! Quick and fast!!!

Our salesman was Keith Jones, he was super helpful and patient with us. His knowledge of the product and our needs was on point! Please ask for Keith!!! He made the purchasing process very easy on us! experience was a 10000/10 thanks, Keith!

Lance was absolutely amazing! He was patient and informative, and was willing to help through the whole process! 10/10 would recommend!

Susie was incredibly helpful when picking out my new sofa. She is kind, patient, and knowledgeable and I truly enjoyed my shopping experience at Ashley’s in Columbia, SC. Thank you!

Monday afternoon my wife and I walked to do some shopping for a couch. We weren’t set on purchasing. We got greeted by a gentleman by the name of Jalynn Tarver. He was very cordial, and patient as we went through the many options Ashley offered. He made the whole purchase seamless and was clear on all the products and quality the store offers. We walked out satisfied with our purchase and delivery was only a few days away. Very satisfied with my visit to the Ashley store with the help of my man Jalynn

My husband and I had a pleasant shopping experience. All staff we're very helpful and answered our questions. They did work with us on the pricing.

Experience was great. No pressure and everything was explained fully. Lance was by far the best sales manager I’ve worked with.

Very helpful and professional.

I second Savannah’s review, Lance was very helpful

Lance needs a raise!

John Paul great customer service and thank you for helping my son and I out with his purchase. We appreciate you 😊

Nice sales people

i came to ashleys to get my bed and Mrs.Barnes is amazing shes really nice and genuine all around Great person

It was fairly simple but when paying with a cashiers check it takes a minute to complete

My sales associate was very helpful and had wonderful customer service. Thank you!

John Paul was super helpful. He helped me and my girlfriend with financing our dining room set and our couch for a very reasonable price. Great guy with great conversation super nice and always helpful. Would recommend if coming into Ashley furniture to ask for John Paul for an amazing experience.

My recent visit to Ashley Furniture was a fantastic experience, largely due to the outstanding customer service I received. I was particularly impressed with Brandon M, who was incredibly helpful and knowledgeable throughout my shopping process. From the moment I got there, Brandon was attentive without being overbearing. He listened carefully to what I was looking for and was able to guide me to several options that perfectly matched my needs and style preferences. His familiarity with the product range was evident, and he offered valuable insights into the features and benefits of different pieces, which made the decision-making process so much easier. What stood out most was Brandon's genuine willingness to help. He patiently answered all of my questions, went the extra mile to check on availability and delivery times, and made sure I was completely satisfied with my choices. His positive attitude and professional demeanor made the entire experience enjoyable and stress-free. Thanks to Brandon's assistance, I found exactly what I needed for my home, and I couldn't be happier with my purchase. If you're looking for quality furniture and exceptional service, I highly recommend visiting Ashley Furniture and asking for Brandon – he's a true asset to their team!

While visiting family in South Carolina we decided to stop at Ashley in Columbia because we needed a new kitchen table. We received a warm hello from Brandon. I told him my vision and he was able to show me items that fit the bill. Although I didn’t purchase from that store, I was treated with respect and Brandon helped me thoroughly. Needless to say, I got home and went to my local Ashley and now have the table he showed me.

I just wanted to share how great my experience was with Keith. He was incredibly helpful, knowledgeable, and patient throughout the entire process. His professionalism and friendly attitude made all the difference. Thank you for having such a wonderful team member!

We came in on a busy day and Keith jones took exceptional care of our wants and needs ! He listens and made our day .

Had an awesome experience here thanks to Keith! He was super knowledgeable, friendly, and really took the time to help me find the perfect piece for my home. The quality of the furniture is excellent, and the whole process—from selection to delivery—was smooth and stress-free. I’ll definitely be back and will recommend this place to friends and family!

Keith was Very helpful!

John is an excellent salesman! I highly recommend him, he was very helpful in selecting my bedroom set!

Keith Jones is by far the best salesman in there positive attitude soon as I walked in he greeted me helped me with everything I needed one of the best experience I’ve had in a long time going to a furniture store.

Brandon M was a great help made the process easy and answered all our questions

Brandon M did a great job of matching a new piece to existing pieces we had. Quick and easy process. Strongly recommend !

Keith great sales manager in Columbia.. nice to work with

Keith Jones is very courteous, well mannered and has awesome customer service. I would recommend him to everybody for his outstanding performance!!

Keith was an absolute pleasure to work with. He went above and beyond to make sure every need was met, and his professionalism made the entire experience seamless. I highly recommend working with Keith!

Wasn't sure what wanted walking in but Brandon M. Helped get me what I was looking for. Thank you for your help

Brandon M. Has made my dream home come a reality. Thank you for everything.

My shopping at Ashley Furniture was a wonderful experience. They have a great Memorial Day sale going on. I invite you to come on out, I’m sure you will find something you love. Thanks Dan!

Easy to understand and knowledgeable about products Thank you Brandon M. For an enjoyable shopping experience

Terrible experience!! and no one cares!. Furniture was not delivered as promised. came MONTHS late and some was damaged. Bought in October and still do not have the completed order 6 months later! left messages with staff, not returned. DO NOT DO BUSINESS HERE!

Alice was a joy to work with today. I highly recommend asking for her when you shop at Ashley Furniture.

Alice was very helpful!

We came in to get a couch on short notice and Alice was such a big help. She was super nice and understanding and explained everything that we needed to know without us asking. Definitely will be asking for her help in the future when we need more.

Came in to buy a couch and worked with Alice and she was fantastic!!! From assisting us with couch quote to financing! She really deserves recognition for this!! I will definitely come back to Ashley for future purchases!!

Dan was a wonderful consultant answered questions professionally and patiently 10/10

I love the customer service I received today Ed is the best person I ever dealt with he is amazing

Brandon Munoz was very patient and helpful. Definitely recommend asking for him when you are at the Harbison Ashley Furniture.

Keith was super helpful and provided laid back support, reasonable pricing, and fast delivery options. Highly recommend asking for Keith!

Love Ashley and especially love the care we received from Alice!! Very knowledgeable and receptive to what we wanted. Will be coming back to her for future needs

Brandon was extremely helpful. He helped me and my roommates order a couch in 20 minutes! I definitely recommend this business! We will definitely be back!

Ed was our salesman, we came in close to closing time and instead of pushing us away he instantly helped us. Showed us exactly what we were looking for. He was very knowledgeable, helpful, and personable.

Great experience at the Ashley in Columbia (Harbison). We worked with JP and got great furniture at a great price.

Great experience at Ashley! The salesman gave us just the right amount of attention and was very helpful.

Had a great experience at Ashley Furniture thanks to Dan! He was extremely accommodating and showed great attention to my needs. Dan helped me make an educated decision without any pressure, and I really appreciated his patience and knowledge. Highly recommend working with him!

Susie Sorrell is amazing. She helped us even when our original salesman wasn't in the office.

It was an unbelievable experience. Greatest sevice. Nice people

I had the best experience in the store today. All my questions and needs was meet. John Paul and Troy was the best I could not have ask for a better them. They made me and my family felt comfortable. They paid attention to our details and showed us everything we ask for . I came in undecided on what I wanted and I left out confident In my choice. Thanks guys yall are the best.

All of the staff at this location was great. John, Paul, and Troy worked together as a team. They went over above and beyond their job description. They kepted us smiling. I loved the support they gave each other. Their work environment felt like an home environment! I will return to do more shopping!

Great experience with keith jones super professional bought a queen bed no hassle just information walked around found my bed i appreciate him alot

Susie provided great service. I’m excited to receive my new furniture

The best Ed!! He stayed with us a long time helping us to decide how to decorate our apartment. He is so patient and kind!!🫶 He stayed until 10:30 Also Angel stayed to help is too

We came in looking for a new sectional. Susie was a great help!

John Paul and Troy did a wonderful job with assisting me

Such a great and easy experience. A big thanks to John Paul for his excellent customer service.

Super helpful! Super friendly! Great customer! Ask for his 1990’s picture 😎

Super helpful!!!super friendly

Very helpful! Excellent to work with! Would highly recommend!

I had an outstanding experience with Jon Paul at Ashley Furniture. From the moment I walked in, he was professional, friendly, and attentive without being pushy. He took the time to understand what I was looking for and provided helpful suggestions that fit both my style and budget. What stood out most was his patience and knowledge—he answered all my questions thoroughly and made the entire process smooth and stress-free. Even after the sale, Jon Paul followed up to make sure everything was delivered on time and met my expectations. If you’re looking for great customer service and someone who genuinely cares about your satisfaction, I highly recommend asking for Jon Paul. He made my shopping experience easy and enjoyable

Ed is patient, knowledgeable and helpful. Thank you Ed you’re awesome!

Keith was amazing he was really helpful. Very patient in making a decision on which couch would fit and look better in my living room.

Keith was amazing! Very patient and informative. Takes quality time with the customers and gives great advice. Also helpful in decision making if you're indecisive like myself.

Man what an experience we had at the Columbia location. My mother and I were greeted promptly by Lance Cline right as we walked in the door. He offered us waters and wanted to know if we had anything we were specifically looking for; I just moved but my intentions were to get a dresser and some nightstands to match a King bed I purchased at the Greenville store the day before. He let us do our thing and look around, but he was attentive to our needs. We found the perfect living room set and Lance ended up remembering about my bed purchase and asked if I had a mattress. Ya know what?!—I didn’t even think about the mattress beforehand!! He took us to the back and gave us a tour of the brand I like, Sealy. He was extremely knowledgeable and gave us an experience like no other. Whole bed tour—up and down and deep breathing all kind of stuff! Y’all.. why did I end up buying a $5000 mattress with the living room set?! *crying emoji*. Listen, Lance Cline is a GEM you hear me?! Never once did I feel pressured to get anything. He was personable, honest, and just so down to earth. He is definitely an asset to the Harbison, Columbia SC location. Thanks for the 10/10 service and experience Lance (Paul) :D

Keith was a great help! Awesome experience.

Alice did a very good job in showing me around and finding the best deals! Absolutely left happy. :)

Lance was great! Very patient as we considered all the options available. Love what we picked out. No pressure at all!

Lance was amazing. Not pushy, super knowledgeable and gave us the time to make a selection. I highly recommend asking for Lance. If he's not available, everyone was really nice, but Lance really went above and beyond.

Alice is the best!! From start to finish my shopping experience was wonderful. Excellent service and great advice.

Alice B. was utterly wonderful helping ma and myself. I'll be coming back next year for her specifically to help me furnish my new home. Ashley's furniture should really promote all of their discounts for small donations for charities and other things.

She is amazing!

Keith was awesome getting us into our bedroom set

Mr. keith jones was so a wonderful help when I came into the store. He was so respectful, kind, had a lot of patience, and was very respectful. If I could give Keith a 1000 stars I would! Definitely recommend this place he is a great salesman

What a great store with friendly staff. I had the pleasure of meeting Ed Straiter at the Harbison Blvd store. He was kind, unpushy (if that's a word.. ha ha) and knowledgeable. He had good suggestions about the 5 year warranty and if you don't use it you can get your money back. All in all it was a fun and easy process to pick out new furniture with a company I've shopped with and trusted before. Thanks !!

I highly recommend going to see Susie at Ashley Furniture on Harbison Blvd. Susie was very nice, helpful, patient and understanding with my son and I. We can't wait for our new furniture to be delivered. Thank you Susie for all your help.

John Paul was great in assisting me and making my purchase seamless. Very knowledgeable and personable.

Lively and welcoming environment, staff was very productive and helpful. Everything in the store was well organized and the store was very clean. Purchasing was also done quickly and efficiently

Working with Dan at the Ashley Outlet in Harbison was such a pleasure. He went back and forth with his manager to be able to give us the best price possible. We walked out with two mattresses and are super happy!

Keith was so patient and answered all the questions we had! Thank you for helping us find the perfect couch for our home!

Suzy was a great help

Keith & Troy were very knowledgeable and helpful with all our needs. Great service. Can't wait for our new furniture

Ed was great, very knowledgeable of products, as well as professional.

Alice was super helpful & so kind to us with helping us find furniture. I highly recommend coming here to search for furniture !

Brandon M waited on us he was very patient, we changed out minds several times , even left and came back, good prices and Great service. Thank You Brandon Munoz

Dan was great very helpful and nice will come back

We came in looking for a couch and John Paul showed us several great options. He was very helpful and we found just what we were looking for. Also discovered we got $199.99 off due to our warranty on other furniture passing the 5 year mark.

John Paul was an excellent sales representative for. He didn’t rush me and he took his time to be sure I was satisfied with my purchases and I was! Awesome guy with a beautiful smile to match. I certainly will be back!

John Paul at the Harbison Ashley store was awesome. It was a pleasure shopping there and also meeting Brandon. Would definitely recommend this store and salesman to help you during your shopping time.

JP was great and helped us buy furniture for our den. He gave us a great discount and we highly recommend!

Keith was fabulous today.

Amazing experience! Brandon has excellent customer service skills and was extremely helpful!

Brandon was so helpful during the entire shopping process! This was my 1st time shopping at Ashley and I left w a dinning room set and coffee table.. excited to see them in my house soon! I will definitely go back!

Been shopping with Ed for the last 8 or so years, a pleasure to deal with every time!

Brandon M. helped my boyfriend and me with selecting a new mattress. We originally went for a specific bed frame and he was able to maneuver us to the mattresses to go along with and had lots of information and knowledge. He was very professional, informational, and welcoming. Enjoyed the visit and can’t wait to experience our purchase. ☺️

My husband and I had an amazing experience shopping for our new couch, after 4 different stores, Ashley's Furniture Store was it for us! JP our sales rep was very kind, very helpful, very knowledgeable and very patient with us. We were very indecisive but JP helped us research and research until we picked out what was best for us. The whole time JP was very uplifting and a pleasure to speak with. I also want to say that the Manager, Troy was very helpful in closing out our great deal too. Troy was very respectful, courteous and kind as well. Our visit was exceptional and I highly recommend, 100 percent, working with JP and Troy! They will not disappoint! Thank you Ashley Furniture Store as well.

John Paul and Troy was really helpful and professional, we got a love seat ,sofa ,and 2 recliners with the perfect color match and exactly what we were looking for. Thank you guys !!!

Our experience at Ashley in Irmo SC was exceptional. Brandon was efficient and personable and we were able to seamlessly place our order and received all the sale prices. Very impressed! We returned yesterday to order a bed, mattress and side tables and again, Brandon assisted us with the purchase and the price was very reasonable. I cannot say enough about the excellent service and follow up we receive at this Ashley store!

John Paul and the entire staff have been so helpful. I appreciate his professionalism. He and Brandon went above and beyond to make sure we received the furniture in a timely manner.

Excellent customer service. Polite and professional. Was very pleased with the agent and the entire process. Prices are very reasonable

John Paul was fantastic showing us the available mattresses.

Susie was AMAZING!!! So informative and kind!! Honest and upfront. Took a long time to help us figure out exactly what we wanted!!!

Juan Pablo excelente vendedor, muy contento con su atención

John Paul was super helpful!

Angel did a wonderful job. Good customer service.

Magnificent service from JP and Angel, who made sure the lights on our purchase were working before we went forward. It was also heart-warming to know JP remmebered us from our previous visit. Don't know where else I could have found that generosity except here!

Lance is the best guy to ask for if you’re looking for new furniture. He helped my husband and I get our sectional and was very helpful!

Susie was so wonderful and patient in helping us furniture our new home for our family! Thank you so much Susie!! From NY alumni : )

We’re recent transplants from the North East. Been in multiple times as we furnish our new home. He was patient, professional & guided us in the right direction once we explained what we were looking for. Ask for Dan!

Susie was very professional and personable. She was knowledgeable about the different beds that she showed us. Thank you for the great experience! Mary

Great guy wonderful personality. Make me feel good even though I know I was getting sold, but it was a good feeling.

John did great helping us choose a mattress

Alice Barnes was my associate. Went to buy chair on one-day only sale. She showed me what she had. Demonstrated it. Told me all about it. Was not the least pushy. Sold! Then she showed the adjustable beds that were on sale. Same as chair. Sold! Great service. Great furniture.

We just moved to the area and were looking to get some furniture for our new home. We met Dan when we came into Ashley. He was so professional, very informative and patient with us. He helped us pick out a gorgeous L-shaped couch and 2 beautiful headboard and footboard sets for our guest rooms. It was such a pleasure working with Dan and would highly recommend him and Ashley furniture for your next furniture purchase.

We went to Ashley just to to browse around and decided to make a purchase. Our sales representative, Susan was very knowledgeable about their products and the prices were right in line with our budget. The manager , Branden and Angel were very helpful making the entire process easier. Thanks to all !!

The Tempur-Pedic mattress and base I purchased from Ashley is beyond amazing! We were greeted at the door by Mrs Alice which was beyond amazing! She was very knowledgeable, kind, and very patient with me until we found the perfect mattress for my needs! Go to Ashley for your furniture needs! High quality furniture for reasonable prices! Mrs. Alice you're the best! Thank you 💗

Outstanding customer service! Suzy did a great job as well as Angel and Brandon!

We are thrilled with the deal we got on a tempurpedic bed we got during the Ashley sale this past weekend. Lance was easy to deal with.

Bryan was extremely nice and patient with my choices. Very pleased with the outcome of the purchase and delivery setup. I’ll be back again real soon. 🙌

Dan did an incredible job during our shopping experience. My 80 year old mom is moving into a one bedroom apartment at a local nursing home, and we wanted to get her some new living room furniture. This was the first store we came too, and she fell in love with a chair. She wanted to try some other stores, but we ended up coming back to buy the whole set. Dan made this process extremely easy, and we also got a great discount. He was helpful, while not being pushy, and got the buying process moving as my mother sat in this chair she loved. She was overjoyed with how kind Dan was, and wanted to make sure I left him a 5 star review before we left.