Ashley Store Columbia, SC (Forum/Northeast)

Shaun was AMAZING! She was patient and listened to what I wanted. We ended up with an amazing set and color to match my living room. The best part is she’s not pushy or aggy!! Go ask for Shaun!

Shaun was AMAZING!!! Her customer service was great and she was very kind and welcoming

We had a wonderful experience working with sales representative Shaun she was very professional very courteous very informative she explains things in detail. She follow up with us, making sure that we understood what we’re about to purchase and just such an overall pleasant experience.

As a full time caregiver for aging parents that just don’t have the wherewithal to go furniture shopping when new furniture was desperately needed, Darius at Ashley Furniture in Sandhills brought his A-game to accommodate our family. Because of this inclusive approach to excellent customer service we’ve continued to bring our needs to Darius at Sandhills location. He is always on top of our requests, our questions, and our phone calls.

Had a great experience at Ashley furniture today. Calla was so kind and professional. She was so efficient and we were in and out in 30 minutes.

Shaun was amazing and a great help!

Shaun was very professional and offered exceptional design details.

Shaun has Amazing customer service! Super informative and not pushy at all. I can tell her goal was to tell me what was available and not sell me what was available!

Very satisfied with Kashanes Shuler

Joshua Paulino was our consultant and we could not have had a better shopping experience. He was polite, knowledgeable, and very helpful toward our purchase and future purchase that we are considering. Very excellent experience. Thank you, Joshua.

Thank you Greg for helping me get the perfect chair!

Darius was our salesman very kind knowledgeable what we were buying every way we could imagine

Calla was great we have worked with her before and always have had a great experience

Great experience at the Ashley Store in Sandhills Center. Associate Shaun was great, did not pressure us, let us browse the store. Checked on us a few times to see if had any questions, very pleasant and great to work with.

I Had a great experience at Ashley’s Furniture thanks to the excellent service from Shaun. She was friendly, patient, and extremely knowledgeable about the products. She helped me find exactly what I needed without any pressure. I appreciate the smooth and stress-free shopping experience—highly recommend working with her!

Great experience. Darius Taylor was great. Kind, patient and knew his products, answered questions to our satisfaction, professional. He deserve a raise.

Kayleigh processed my order quickly and made everything easy. I called back with a change, and she handled it right away without me even needing to come into the store.

Great customer service with Darius, he made sure to include all applicable discounts, and remembered us from previous purchase! Great price and quality furniture!

We came in and we were able to find exactly what we wanted and our sales woman Shaun was amazing. She was able to address all of our concerns about the furniture that we wanted and helped us through the process of buying. We were extremely pleased with the service and definitely will come back to buy again.

When you purchase furniture you never really know what to expect. Our sales woman Shaun addressed our concerns and met us in a good place with a price point that didn't feel overwhelming. We are happy to have done business with her and Ashley. Highly recommend her for your home furnishing needs.

Shaun was Awesome. Very helpful.

Ms. Calla and Ms.Pinky were awesome 👏

Kayleigh was amazing to work with! She was very patient and knowledgeable. We were able to build a custom package to match our needs based on her suggestions. We recommend going to see her for your furniture needs!

I couldn’t be more pleased with my experience at this location, thanks to the exceptional customer service provided by Darius Taylor. For all my future furniture needs, I will be requesting Mr. Taylor specifically. He went above and beyond to answer all of my questions and address every concern before I made a purchase. Truly outstanding service!

Came for beds for kids and was able to find what I needed

Great price, not rushed or pushy, gave us time to make our own decision

I was on the search for a sectional for a second family room. The staff was courteous, inviting, and very helpful. Questions were answered and the staff was knowledgeable.

Josh was awesome and very helpful through the whole process. Very professional!!! Thank you.

Shaun Shaylee was so helpful and helped us with our mattress sale. Very attentive to our needs.

Shaun was amazing! She was kind and patient with our kids and helped us get the best deal!

WE came in last night ONLY to look at furniture as we were looking to figure out what style and such. The moment we walked in this talk, this creepy Caucasian dude named Chad zoned in on us, we were greeted and immediately said we are only looking right now, to figure out what style and such that we needed and if we need help or have questions we will find you, clearly he didn't get the hint. He stuck very close by, which we both hated and repeated again, we are just looking and if we need help or have questions we will find you. FINALLY he left us alone and we continued to look, sadly they didn't have a lot to chose from for what we were looking for. So at end of our search we did see something we liked and were having a conversation by ourselves then low and behold CHAD gets right in our faces again and once again we both said if we have any questions or need help we will let you know. The tool could not get a clue, and left us for a spot that was fairly close to where we were, which again annoyed us, so we left! Dear Ashley Furniture: FYI do not zone in on those who come in your store, when people walk into your store, greet them and say if you need anything let us know and give people the alone time they need and if they need help and or have questions LET THE CUSTOMERS GO TO YOU! What your employee did to us MADE US WANT TO LEAVE AND NOT EVER COME BACK!!!!

Shaun was great to work with. There’s so much to choose from.

Shaun was amazing! She understood our needs and she went above and beyond to deliver, thank you for making our process seamless.

Chat was awesome salesman answered all my questions

Great customer service! I purchased a bedroom set, a kitchen table set and a living room set and I was very pleased with my visit! Kayleigh did a wonderful job helping us choose the right furniture and ensured that everything went smoothly.

Kayleigh was great to work with!

Darius was the best salesman I've experienced in a very long time. His knowledge of the furniture was very helpful to me he gave me good insight so I was able to get what I needed and what works for me.

Shaun is amazing!! She helped me pick out and purchase my bedroom set and couch! Her customer service is top tier!!! Please come see her for all your furniture needs.

Outstanding service and help...will be back for future purchases!!!Kayleigh was grear

shaun helped us a lot she was super nice and came to help as soon as we walked thru the door.

Kayleigh , Venessa and Darius were awesome and very helpful gained a returning customer!

Darius Taylor is awesome. At least 2-3 times per year, I will receive a text message from him. He asks, “are you in need of any furniture?” Goes through the special promotions. Five Stars for Darius!!!!

Shaun was very helpful, it was after pressure doing business with her

No pushy sales person but Shaun was still very helpful.

I'm just disappointed that you can't buy accessories and try them out in your home to see if they work since there's a no return policy. 👎

I work with Shawn Shuler great person very professional great Memorial Day sale. I recommend if you’re looking for a reclining sofa, the Mindanao Collection, genuine, leather excellent price$

Shaun has excellent decorating skills and knowledge of all the furniture sold in the store. Shaun as well as the managers make sure you get quality furniture at the best price!

The store was phenomenal and Kayleigh was absolutely amazing!!

Chasity was AMAZING! Great customer service and checked all the stuff that I needed Will shop more at Ashley’s homestore due to the flexibility they were able to provide to me!

We were able to find everything we needed in one place in one day. The staff were so kind and actually gave us the space we needed to look around while still checking in to make sure we didn't have any questions. Shaun was absolutely lovely and a true knowledgeable professional. Ask for her when you come in, but honestly everyone is great 😃

I had an idea and Darius took me right to what I was looking for. This is why I am a repeat customer.

Shaun is amazing!!! She was so knowledgeable on all of the furniture pieces!!! She made shopping so much easier!!!! I can’t wait until what I have chosen is delivered!!!!

Kayleigh was very helpful and personable!

I had a great experience with Kayleigh! She found the sofa and love seat I fell in love with, got me cashed out and delivery scheduled within 30mins!

We were lucky enough to have Chad direct us into buying our first new couch! He explained everything very thoroughly and made sure we understood before agreeing to anything! Highly recommend Ashley Furniture and especially Chad!

Very friendly associate assisted without pushing.

Shaun is absolutley amazing. Please stop by to see her when you looking to furnish or refurnish your home.

Shaun was great! She helped us find exactly what we wanted at a great price. I would definitely recommend asking for her next time you’re at Ashley.

This was my ‘first ever’ experience and purchase with Ashley Furniture. My salesperson (Shaun) is the type of salesperson I welcome because she was patient and she had the best attitude, while I waffled back and forth over my decisions. She was upfront about pricing, discounts and helped me maximize my purchase In the end there was no pressure and I was able select exactly what I wanted. Thank you AF 😄

Shaun was so helpful today! She saved us a lot of money and made sure we got the BEST deal. She was very patient and accommodating :) highly recommend this store!

We had a wonderful experience. Our representative was Shaun Schuler. She was very helpful and knowledgeable. She made our purchase seamless!

As a new homeowner trying to decorate I found the found the perfect dinning room table with chairs that was super affordable with the help of Kayleigh. I’m so happy with my purchase.

My sales rep Shaun was phenomenal. Very helpful in helping me find what I wanted and needed. I highly recommend Ashley and Shaun!

Everything was perfect and the customer service was amazing

The Ashley website is easy to navigate and has plenty of information for each piece of furniture. Greg Gilbert did a great job facilitating our purchase and arranging for delivery at a date that works well for us. All around, a great experience!

I walked in the store to get ideals. Ms Shaun Shuler helped me decorate my entire living room area! I showed her one pic and she was on it! She gave me color schemes and ideals to accent the chair I already have.

Darius Taylor was and is the best sales associate. He was professional, kind, and detailed for each item that was purchased.

Definitely know his job very professional and respectful. He needs a Raise

Working with Shaun was great!

Very kind and caring about my order Excellent Sales person

We were looking around and pricing out a new mattress. We had been to 2 others stores who were pushy and saw us as a sale despite us stating budget and that we were not buying same day but rather looking at our options. Went into Ashley and we stated we were looking to buy in the next month, wanted prices and to see what would be in our budget range as far as quality and comfort. They were straight forward, not pushy at all and this actually led us to buying same day. They respected our words and treated us fairly with full transparency. It was a great buying experience. I checked out a few other pieces while I was there just to look while they did paper work. Highly recommend this location. Store manager was wonderful to work with.

From the time I walked in the door to the time I left the service was exceptional!! Chasity Gray assisted me with my purchase, she was so sweet and helpful! Made my experience very enjoyable! There were a few other associates I interacted with during the process and they were all so pleasant!! Highly recommend Ashley Furniture!!

Wonderful shopping experience. Darius was helpful and I found exactly what I needed. Clean store. Easy and fast shopping experience. Thanks!

I am a repeat customer. Great customer service and white glove service. Knowledgeable sales person, large variety of furniture to choose from.

Shaun is phenomenal so easy to work with and she truly makes you feel like family when she’s assisting you.

Just visited Ashley furniture in Sandhills. Pleasant experience. No pressure. Shawn was very personable and professional. Ask for her if you visit.

Shaun was a great Sales Rep. My 89 year old Mother-in-law enjoyed talking with Shaun. She was very knowledgeable and professional. A great asset to your store.

Very helpful and an amazing employee. He definitely deserves a raise. He is the best and most professional.

Very professional and helpful. Was able to get exactly what I asked for and needed. Thank you again

Darius and Shaun worked with my family and were knowledgeable about the products for which we had questions. They were patient as we discussed options and helped us narrow down to our final choice. We were never made to feel manipulated toward a high-priced item for the sake of sales. We are grateful for their customer service.

I had a wonderful experience at Ashley Furniture thanks to Shaun! She was incredibly attentive and really listened to what I wanted in a sectional. She helped me find the perfect couch at an amazing price, and I couldn’t be happier with the deal. On top of that, the delivery is scheduled to be quick and hassle-free, which makes the whole process even better. I truly appreciate her professionalism, patience, and great customer service. Highly recommend asking for Shaun if you’re shopping here!

Ordered a dinette set. Darius was nice during a browsing day. I came back to purchase, but he was not working that day. It went down hill from there. I never received a receipt or delivery time for my purchase. The table delivered was dirty. The delivery guys saw black dust on the table. He wiped some off too. He stated a blanket was over it, that's where the black dust came from. It should been on a box. A dent was in the chair. (Pictures were provided) seemed used. Nothing was set up, except the table, from an opened box. What set up do you pay for? The store does not want to take responsibility for their delivery. No third party. One option from the store I’d to send their carpentry staff to repair. If it’s new, it should be replaced, not repaired. Another option from the store was to provide a refund less than 50.00 and take away the manufacturer warranty. Really? Not a satisfied first time customer. Would not recommend.

I would like to thank Shaun for all of her assistance with my furniture purchases. She was very attentive and helpful.

Shaun shuler thank you!!!

The sales lady helped me in what I was looking for.

Excellent service!

Shaun was extremely patient and helpful!

Shaun was very helpful when I was picking out a couch. She was also patient with me as I was sitting on all of the couches. She answered all my questions.

Joshua was awesome. Super friendly, knowledgeable, and zero pressure. He helped me find exactly what I needed and made checkout/delivery smooth. Highly recommend asking for Joshua!

Shaun was very helpful with my purchase and made my time there very enjoyable. Would definitely recommend going here and asking for Shaun.

Chad was awesome! He was so humble and helpful with helping me with my purchase!!! Thanks!

Shaun was very attentive and helpful, I highly recommend seeking her out for help with furniture shopping. Very sweet, & professional!

Shaun was a great sales person. She put up with all my husband’s bad dad jokes. And got our furniture order going. We are very happy with the service we received. Would work with Shaun again! Go she her if you need any kind of furniture.

I would. Give Chad a 10 if I could

Amazing customer service! Shaun was super helpful!!!

Really friendly service. Can't wait for my new furniture to be delivered

The personnel was great to work with. They gave us freedom to shop around without being followed. When we were ready to talk with the salesman he was well informed and listened to our needs and concerns. When we went to make the purchase, he was great and it did not take long before we were on our way. This was a great experience!

I’ll always shop at Ashley Furniture they’re a 10/10! Highly recommend 👌🏽. From delivery to customer service to the quality of the furniture, everything has been top notch. They answer all your questions and make the process smooth. I know some people may have had bad experiences, but mine has been nothing but great. I got the Regality 5 piece sectional it’s so beautiful quality for my children it’s there and it still look new!!

Joshua was a huge help when we bought our couch today. He was interactive enough for us to access him the entire time we shopped, but also gave us plenty of space to browse. He answered every question and went above and beyond to help us. Incredible customer service. Thanks, Josh!

Darius Taylor did a great job helping us out, he was one of the reasons we came back to the store.

Shaun was so sweet and very patient with us. She gave us the best deals and she explained everything to a tea!

Wonderful experience, I was here in Sep 2024 and the service was great also, Shaun did a wonderful job, she really sold me on a new mattress, I am very pleased with her service

A huge thanks to Greg and the staff + management at Ashley Home Store! We were shopping for a new living room and some upgrades to our dining and guest room. We purchased art, a rug, a sofa, ottoman, oversized chair, cabinet, and a swivel accent chair here. We also ordered a daybed (online only). The furniture quality is great (we previously purchased our bedroom suite from Ashley a few years ago). Greg and the rest of the team were incredibly friendly and knowledgeable. We werent pressured by anyone to buy, but they were supportive and provided help if we needed it throughout our buying process. Delivery process was smooth albeit we had a communication hiccup due to a typo in our email so we weren't able to receive confirmation that delivery was in route (our fault not theirs). And the white glove delivery was exceptional as the guys were pros and had us set up in about 15 minutes time. Thanks again to this store and their team for being absolutely amazing!!

Great experience! Shaun Shuler was very helpful in getting me information about different pieces. Ended up finding an outdoor sectional set that was on sale. Very helpful in figuring out that purchase. We’re so excited for this new set!

Great customer service! Shaun was a great help for me, my mom, and my boyfriend!

Ms. Shaun was extremely helpful and helped me decided on a living room set suitable for my apartment.

I recently purchased a dresser from Ashley Furniture, and I have to say my experience was nothing short of excellent thanks to Ms. Shaun. From the moment I walked in, she greeted me warmly and made me feel welcome without being pushy. She took the time to really understand what I was looking for, asking thoughtful questions about my space, style, and needs. Ms. Shaun’s knowledge about the products was impressive. She explained the features, materials, and durability of different options, helping me compare them so I could make an informed decision. She also provided honest advice instead of just trying to make a sale, which really stood out to me. Her professionalism and patience made the buying process smooth and stress-free. She handled all the details, from checking stock availability to scheduling delivery, and even followed up to ensure everything went as planned. The dresser itself is exactly what I wanted a sturdy, stylish, and exactly as described. In a time when great customer service can be hard to find, Ms. Shaun truly went above and beyond. I would absolutely recommend her to anyone shopping at Ashley Furniture. She’s knowledgeable, caring, and dedicated to making sure her customers are satisfied. Thank you, Ms. Shaun, for making my purchase such a positive experience!

Shaun was great! She helped me find all the pieces for my new home and she kept in contact, which very personalized. I liked that, as she showed interest in who we were and what we wanted rather than just a sell.

Shaun, is a phenomenal design professional. We took our time and chose everything we needed! The entire experience was enjoyable and exceptionally wonderful.

We had a great experience at Ashley’s with Shaun’s help! She helped us find the perfect couch and made the process smooth and painless!

Me and my grandmother had a wonderful experience matress shopping thanks to Shaun. If you are looking to by a matress ask for Shaun, she will make sure you get what you need.

So my experience at Ashley furniture with Shaun was amazing great customer service. Thx you

Excellent

This was the best furniture buying experience we have had yet. Our sales representative was Brian and he went above and beyond for us making sure we were squared away. He even reached out to us after our furniture was delivered to make sure there were no issues. We will definitely go back for anything else we need. Make sure if you go, you ask for Brian!

Brian was great and found us the exact mattress we were looking for.

Brian was an excellent salesman when purchasing home furniture.

Darius was a great help while choosing our new recliner! Helpful without being pushy. Great experience, quick and easy.

Shaun, was excellent and very knowledgeable!! Great experience!!

Shaun was awesome and very helpful

Greg Gilbert was so friendly and helpful. We had a great experience.

Very professional and informative with helping me find the perfect living room set

The best experience ever. Shaun helped us find everything we are looking for.

Brian was very helpful, knowledgeable, and in great spirits! Would recommend to anyone looking to purchase furniture!

Brian was a very good sales person, showed me around what you had available and was very professional

The experience was fantastic, thanks to Brain. He listened to our needs and helped find the perfect dining room set. We appreciate their expertise and professionalism. Thank you again Brian.

Brian was great and informative!

Brian was amazing and assisted very well. As younger shoppers who tend not to know exactly what we want, he was very patient with us and ensured we know everything we needed to know. We did a few laps to make sure we seen everything and tried every mattress in order to pick the best. Thank you Brian with the I!!!

Brian has been sooo helpful! He helped us get a bed, mattress and dresser. Compared prices across the store and even educated us on each item! He was patient and spent hours as we went back and forth we between our two choices! 10 out of 10. Highly recommend. When you go in, ask for Brian!

Greg was super helpful and informative!

Brian - thank you for your help. So professional and patient, you are appreciated!

Shaun was so kind and helpful! Her no pressure approach was much appreciated. Would definitely buy again!

Greg was great, recommend him to anyone that’s interested in buying furniture through Ashley’s

Ashley Furniture provided such great customer service! I came looking for QUALITY furniture and QUALITY furniture is what we’ve received!!! I purchased the Havalance Collection King bedroom set to replace my old set. I didn’t think I could find another set of six separate pieces and to my surprise I did in this set!!! Thanks to Greg and Shaun for such impeccable customer service!!!

Walked into Ashley Furniture and Darius Taylor was the right person I was looking for. He was patient, providing excellent Customer Service, and amazing with suggestions. You are needing furniture go and see Darius. Love his Energy, Enthusiasm, and Effort to go the Extra for his customers. He is truly a great Salesman. Keep up the great work.

I ordered a couch a week ago and was told it would be delivered this week. I got a call today and was told to check back in a few weeks and it should be ready by the third week of August, a month later. I understand that companies contract things like shipping and delivery, but when I pay 200$ for delivery, I shouldn’t have to wait a month possibly a month in a half to receive what I purchased. I have ordered from other furniture stores before and have never had this issue.

⭐⭐⭐⭐⭐ Exceptional Service & Style Guidance! Working with Darius at Sandhill’s was an absolute blessing during a tough but necessary move. He went above and beyond to make the furniture buying experience not only smooth, but truly uplifting. Darius took his time, listened to what I needed, and made thoughtful, stylish suggestions that helped me feel confident and excited about setting up my new space. His eye for design, comfort, and attention to detail gave me the perfect foundation to create a home that reflects my style and feels like a fresh start. I walked away with pieces I love—and the peace of mind that comes from knowing I made the right choices. If you’re going through a transition or just want to elevate your space, Darius is the one to see. Professional, patient, and passionate about helping people feel good in their homes. Highly, highly recommend!

Shaun in Sandhills was AMAZING!!!

Shaun in Sandhills was AMAZING!!!

Excellent customer service, professional staff and extremely helpful in answering all of our questions!

Ms. Shaun was extremely helpful and kind. She explained everything clearly. I’ll definitely ask for her if I come back.

Brian with I

Joshua was awesome. He wasn’t pushy very knowledgeable and friendly.

Brian at Ashley Furniture in Northeast Colimbia was super helpful! He helped us find a perfect couch, mattress and bed frame!

Darius Is an amazing salesman! He is patient and extremely professional! I highly recommend him!

Love the inventory and customer service at this Ashley location. Brian was AMAZING!! My sister found her bedroom and dining set.

Customer service was 5 star ,Mrs Calla was excellent, took the time to explain and answer our questions, would definitely recommend shopping here. Thanks for showing that you really enjoy your job

Brian was a great salesman!

BRIAN

Chad was excellent. Would highly recommend him and this location for all your furniture needs

Great store and good service

Brian was wonderful and helped our family find the perfect dinning table and rugs for our new home! He was attentive and kind and made the whole process easy!

Excellent customer service Shaun Shaler I really recommend her.Very professional

I purchased a mattress protector. I told the salesman that I thought I already had one. He pressured me to buy it. I did already have one as witnessed by the delivery guys. I attempted to returned it, unopened and Chad Truett, the salesman, insulted me saying, “who ever heard of returning furniture to a furniture store.” He continued telling me we don’t do refunds. I can’t believe that Ashley is willing to jeopardize a possible, future sale that could be worth thousands for a $79.99 unopened product, the next day.

I came in looking for a dresser. However the sale associate was so helpful, Shaun Shuler was so pleasant to work with , I bring 3 things

If you are looking for exceptional customer service seek out Josh he is very attentive and knowledgeable. He will listen to your needs and go above and beyond to assist. Thank you for your patience and time. We will return very soon.

Thank you Brian for your help in the Sandhills store!

Joshua Paulino went above and beyond, and it was on his day off. Good team work and good work ethics.

Ask for Shaun Shuler!

BRIAN White was fanastic

Shawn was extremely helpful and made sure that I had everything I needed.

Darius was an amazing help and such a great salesperson! 12/10

Brian was very helpful and patient. Let us choose what would be best for our needs within our budget

Shaw was great helped me pick out mattress in my price range

Very accommodating with finding furniture options you like that are also within budget.

Sean was AMAZING!!! She answered all my questions and was very helpful. She was also very helpful with my 2 wild young kids while I was looking around the store.

Great salesperson too work with but the delivery cost was extremely high.

Professional and nice workers. Clean store. Very informative!

Awesome service

I had a wonderful experience today at Ashley Furniture store. I'm happy that Shaun was the one to help us find the furnishings we needed. She was kind and patience with my wife and I. She gave us enough space to look around but close enough if questions ever arises.

I'm extremely upset I ordered my furniture in June some of the items shipped and I have yet to receive the rest of my furniture it almost been over a month and my delivery dates keeps getting pushed out poor accountability on the company's behalf and no one can seem to get my furniture delivered while my kids are still sleeping on air mattresses awaiting there bedroom sets that was ordered over 30 days ago.

Brian was very informative regarding getting certain products back in our home in Atlanta. Tha Cambri collection definitely caught our eye.

Brian is phenomenal

Brian White had Great customer services.

Greeted with a warm welcome. Took time to walk me around and find exactly what I was looking for. Very patient while I decided on what furniture I wanted to go with. Detailed and went over all the information and protection I would need for my future furniture.

Brian is amazing, I will ask for him at the Sandhill location anytime I purchase from Ashley in Columbia

Store salesmen Brian was very professional in helping me find the right chair for my living room, fast, clear and easy. I recommend asking for Brian when visiting this location.

My experience here was absolutely amazing! My husband and I purchased a beautiful sectional for our new home! I definitely recommend this location.

We had a great experience here with Brian. He was patient with all our questions and professional. No pushy sales vibe with Brian.

Brian was spectacular and professional

Joshua was amazing! He worked with me to get the furniture I was looking for. He was polite, professional and friendly. I didn’t feel pressure at all. He made me feel welcomed. I will definitely be back in the near future. Thanks again.

Always a Pleasurable Experience at Ashley Furniture. With the help of staff and their expertise I Always find my style of furniture with a smile. Thank You Ashley Furniture and to the staff that helped me with my vision.

Let me just start with saying when I went into Ashley furniture store the sales person was not over barring and pushy, he answered my questions and was even showing me the materials and how sturdy they are. I told him I’m going to check out Rooms to go, one thing I loved about my sales person is how he didn’t bad mouth the other furniture store, that was one of the reasons that sold me on my purchase. He was very honest and knowledgeable. I would recommend Ashley furniture to anyone there quality and staff is great

Ask for Brian! He was so helpful and not pushy :)

He friendly and knowable

Extremely helpful and listened to my wants and needs!

Brian was a wonderful consultant! He took the time to ask questions and learn what it was that I needed… He even took the time to grab his laptop and tape measure and work with me to find the right recliner… Thank you Brian for your time and attention!

Brian hooked me up. Strong work. Clearly better value than Value City furniture.

We will definitely be back! This was our second time doing business with Greg. He was so helpful and attentive.

Greg was great when I went there first time to check out a couch and Vanessa was fast and easy with the financing process.

Calla was amazing!!! Super thorough and knows her stuff. Very patient and amazing warming personality! Thank you

Awesome, very patient!

Great experience at Ashley Furniture. Both Chad and Sherrill were very knowledgeable and patient with us. Went to “look” for an outdoor patio set and ended up with it.

Brian was very patient with us while we were deciding on what bedroom sets we wanted for our guest rooms. He’s knowledgeable of the products that are available. Thank you for your help! We appreciate you.

Josh was very good person to deal with

My experience with Ashley’s was and always has been very pleasant. Excellent customer service and very personable associates. Always feels welcome entering into the store. Keep up the good work guys. Great job.

We had a great experience. Greg was very knowledgeable and help us make the perfect choice for our needs

Greg at the Sandhill location displayed great customer service and got me in and out. Greg was knowledgeable and answered all my questions. I got the sectional I wanted with no problem!

Great experience! Outstanding professionalism, patient, and attentive to my needs.

He was patient with me and my fiance while we were looking to purchase our new couch! We had to bounce around multiple options until we found the right couch for us. He was patient throughout the experience.

Joshua was so patient with my fiancé. We took at least an hour and a half to 2 hours discussing configurations, dimensions, etc. He was there every step of the way. Can't recommend him and Ashley Furniture in Sandhills enough!

Brian was professional and extremely helpful. Recommend!

The store is nice and bright. Sells reps are very Friendly!!

Joshua is so great and extremely helpful!!! He’s got me the price i needed for my furniture well come and buy again!!!

Brian was great to work with. Got a sofa

Cali did amazing helping us today! She helped us find the perfect mattress for our budget and made the purchasing process seamless.

Brian went above and beyond to ensure I got the best price and service. Best sales experience I have experienced when purchasing furniture! True gentleman too, he put the recliner down for me. Overall a great sales experience. Highly recommend Brian.

Brian went above and beyond to make sure we were satisfied with our purchase. Very patient and informative. I appreciate his patience and knowledge. Great salesman!

Joshua was kind, polite and exceptionally professional. We are grateful for his help!

Brian is great. He considered All of my needs and delivered them all. I walked in yesterday looking for a recliner and in 30 minutes found one. Fast delivery too!

Brian was stellet!!!!!!!!! What a great and knowledgeable representative of the company

Darius is outstanding and patient. Very respectful, knowledgeable, understanding, compassion and helpful. Details of products and questions are answered upon asking. KUDOS

We had a great experience at the store. The staff worked with us to get the furniture we needed.

Brian greeted us as we arrived. Told us to let him know if we needed anything. From that point, he was with us from the beginning to the end of our transaction. Thank you Brian for your service!

Brian was great. Made the process very easy.

Brian was awesome with our purchase.

So me and my fiancé where looking for couches soon has we walked in we were greeted by Darius Taylor he was very quick to answering questions super friendly and helped us find our beautiful couches also is very helpful with the financial process definitely will recommend Darius Taylor and he will be my sales person moving forward with my future shopping for furniture

At the time of purchase, there was NO mention of the “terms and conditions” and the expectation of the customer to inspect brand new furniture (that should be FREE of imperfections) and not allow the team to leave without inspecting the furniture in case you find imperfections and sign for it. We were very excited to get our new couch and ottoman. After working a 15-hour night shift, I came home and was there during delivery of my furniture. I was not told what I was signing upon installation other than “sign here”. Yes, I get you should read what you’re signing, but when you purchase brand new furniture - it’s on the company to provide you with what you paid for!! The ottoman has sharpie marks and stains, but I didn’t see it until after the delivery guy left. We notified the company immediately only to be given the “this our policy and it’s on you to inspect”. In fact, an employee had the AUDACITY to say “well you would think if you pay all this money for furniture, then you would inspect it”. Like are freaking kidding me? It’s on me to make sure that you deliver brand new furniture without sharpie marks and your only reparation is to send out a new cover to be installed instead of giving us what we paid for to begin with? The paperwork says the delivery person is to INSPECT AND DELIVER IN SHOWROOM CONDITION. Ridiculous. Absolutely will not get my business in the future. Let this be a warning to anyone considering purchasing furniture from here.

Bryan was fantastic!

Joshua was a great salesman.

Calla at Ashley furniture was a great rep and we are definitely coming back.. thanks for all you do!!

Darius is a great person to work with! Highly recommend!

Brian White did a great job

Brian was very helpful with our purchase. He gave great detail on our furniture piece.

Brian was super helpful with us finding a dining table! He made the buying process very easy.

Brian was fantastic! Very helpful!

Wow great service from Brian.

Excellent service

Great shopping experience. Friendly, helpful and educational sales people.

Easy sales experience Calla and Trent were both helpful when it cane to finding the right coffee table for my parents.

Trent met us as soon as we walked in the door. Took us right to living room set we described. Super helpful and super friendly.

Go see Trent he is amazing. Charming young man and highly educated and entertaining to be around. Handsome guy as well. Go see him you will not be disappointed

Brian did a wonderful job showing me what was available and worked on getting me what I was looking for.

Calla was amazing to work with! She was super knowledgeable about everything. We had such a great experience and would definitely recommend this store and her for your furniture needs

Great experience at this location! Chad T. assisted us with a bedroom purchase and he was very professional and provided us with pertinent details to assist with the process. Very affordable furniture deals!!

Much love to my guy Darius Taylor. Saved me major bucks. Great sales man . Definitely ask for him !

Extremely helpful and patient. Brian listened to what we needed and helped us fulfill our mattress needs.

Both Josh and Vanessa were very good salespeople. They helped with all my questions ,

Trent was my salesman and he was very patient, kind and knowledgeable of what I was asking for. If you want a salesman thats not pushes ask for Trent.

We were very satisfied with Brian’s service

Trenton and Calla were both so wonderful helping me choose the best mattress for me.

Ashley Homestore in Sandhills is the BEST in Columbia! Calla, was a great saleswoman, very knowledgeable and not pushy! The entire staff was great.

Great experience. Calla was very knowledgeable. Fast & simple process

Excellent fast knowledge service! Will shop at this location every time!

Amazing customer service from Trent! He helped us find the perfect kitchen table. 10/10 :)

Trent was very helpful, made the whole process easy and painless. Highly recommend!

Joshua is an excellent salesperson. Professional, courteous,

Chad was amazing!

I brought many furnitures and loved all of them

Trent was extremely helpful and he was a joy to work with!!

It was great working with you Trent have great customer service.

Darius took good care of us.

Great experience. Very helpful. Very patient. Professionalism at its finest. All thanks to Calla!

Trent was very helpful and a great salesman.

I just had an amazing experience at Ashley Furniture, all thanks to Greg! From the moment my family and I walked in, he made us feel welcome and understood exactly what we were looking for in both a living room and bedroom set. Greg was incredibly patient with us as we sorted through our options. We were a bit indecisive, but he never rushed us and really took the time to listen to our needs. His knowledge about the different pieces was super impressive, and he offered great suggestions that really helped us narrow things down. What stood out the most was how genuine Greg was. He truly cared about making sure we found the right furniture for our home, and it made a world of difference. If you’re heading to Ashley Furniture and want a smooth, friendly experience, I highly recommend asking for Greg—everyone in the store knows him as the “big guy,” and it's easy to see why. Thanks to Greg, we’re excited to create beautiful spaces in our home!

Chad … did great

Love our sales person! She was great. Calla!! 🤗

Trent was awesome and patiently answered all my questions.

Greg did an amazing job! Got us our dream table

Great experience. Trent was awesome!

Trent was amazing help! Thank you so much for all your help!

Erian helped me find exactly what I am looking for.

Brian has been one of the best sales reps I’ve had in quite awhile. He was not only professional but patient in showing me various options in what I was looking for.

Brain was great and got us our dress fast!

Brian offered an EXCEPTIONAL experience today while my husband and I made a purchase at Ashley Homestore! He was very thorough and listened to all of my details, then helped us find the perfect piece for our home! I appreciate the service and will keep them in mind for future home decor!

Bryan was very knowledge and friendly

Brian was great helping us today! He showed us the different options for the furniture we wanted and helped us customize it to our needs! Thank you!

Calla was amazing. She greeted us at the door like she was waiting on us to stop by. We’d shopped at another location on Saturday. We did research and compared sectionals. We had many questions for Calla. She was very knowledgeable and resourceful enough to look up what she was unsure of, while engaging in conversation as she used her phone. She was prompt, courteous, and friendly. I liked her ability to read us and listen to what we wanted and deliver, answering all of our questions and erasing all doubts and second guesses. She gave us bang for our bucks. We left with a sectional to be delivered and a feeling of satisfaction that we got a great deal and exactly what we were looking for. Win, Win with Calla❤️❤️❤️The Moses

Trent was very professional and personable!!! He took very good care of my mom!

If you are needing some new furniture, you’ve gotta swing by Ashley and ask for Trent! He is super knowledgeable and can help fine the best fit for your budget and needs

Brian, was so patient, understanding, and extremely helpful! Highly recommended

Brian was very welcoming and answered all our questions. He helped us with a sofa that would meet the needs of our space that was very comfortable.Thank you!!

Great experience

Great communication! It was pleasure dealing with Chad.

Trenton was awesome and did a great job. He helped me find exactly what I was looking for. Thank you!

Chad was very helpful today!

chad was very helpful thank u so much

Brian is awesome so great I double my furniture budget lol

Brian was very knowledgeable and gave great service. thanks Brian

Do not purchase from this Ashley Furniture store! We ordered a bedroom set on December 1, the delivery date was set for January 15. January 14 we realize that no one from the store had called to let us know what time they would be delivering the next day, only to find out the delivery was pushed back to January 31. Completely unacceptable that the store never called us, we had to call them the day before only to get the run around. January 31st comes and goes again no contact from the store about a delay. After calling and getting the run around we were told it would be February... no actual date. Finally the furniture arrived February 11, from a December 1 purchase. I wouldn't go back or recommend this location to my worst enemy! This is bad business and clearly don't value the customer or customer service.

Greg that works at Ashley store on Forum Drive in Columbia SC is a Excellent Sales Person and understands what you need and wants

Bryan helped us immensely pick the furniture today. He is patient pleasant and gives all the time you need to pick and choose what you like. Gave us some nice discounts!

Trent provided awesome customer service would definitely recommend

Brian provided excellent service today. Thanks for your expert advice in picking out high quality furniture.

Very professional n kind with patience

Chad went above & beyond ensuring all of my furniture needs were met. He welcome my friend & I. Chad was generous, polite & very knowledgeable. Thanks Chad for ur assistance!

Brian White was courtesy, informative and very helpful with assisting us 2 days with our purchase.

Chad was extremely helpful and found me a few pieces of furniture at a great price. It wasn’t until I was about to leave when he showed me some pieces that were in my colour range and price range and I got three pieces so thank you Chad

My wife and I went into this store in November 2024 we were looking for a new bed. Darius was fantastic. He showed us many beds to help us find the one that fit our needs. We placed our order but unfortunatly we had to postpone it. In late February 2025 we went back to see Darius and he immediatly remembered us by name and what we ordered. We again placed our order. There was a minor credit hicup that Vanessa quickly took care of. On 3/1 we got our bed delivered exactly on the time they said. The delivery crew was outstanding, they were careful and set it right where we wanted it. I cannot begin to express our thanks to Darius and everyone who helped us. This is our second purchase at Ashley Furniture (first in Fl.) and it will not be our last!

Josh was a great help to my boyfriend & I. Very friendly and very helpful. Definitely will be back!!!

Chad was very good to work with. I highly recommend his services and Ashley Furniture store.

Chad was amazing to work with and I appreciate his time and assistance. He is very knowledgeable and answer all questions. Highly recommend his service.

Darius was an excellent salesperson! He was honest and polite. I had an awesome experience.

Chad did a marvelous job from start to finish

Great communicator awesome vibe nice cool personality

Brian was diligent in assisting us with what we needed

Calla was an outstanding sales professional. She was attentive, never pushy, and patient! Couldn’t have been a better experience.

Brian was phenomenal!!!! I’ll be spending more money with him again

Calla was very helpful in assisting our furniture selections

Chad and Vanessa were helpful!

Josh was amazing. Got us exactly what we needed at the price we needed. Thank you so much.

Brian was amazing, professional, kind and patient. He's definitely who you want to see.

Brian was great! We went with Ashley furniture instead of value city because of him. He’s a great salesman.

The entire staff is amazing. Calla went above and beyond. We didn’t feel pressured at all. She took the time to review each of our options, our questions, hesitations. They were so patient, it took 3 visits for us to pull the trigger. The store manager is great as well. It was a great experience.

Chad was very informative, professional, and knowledgeable! I will make another purchase with him soon! He was great!!!

Chad was great!

Darius was very helpful and knowledgeable about the products. He knew all the details of important questions about the mattresses and sofa.. I needed up with everything I wanted and more..

Chad was very accommodating and fun to work with when we purchased our sectional. We would definitely go to him again if we needed any other furniture

Darius was a great sales person everyone come see him and he is super handsome!!! Everyone come buy from him.

Brian was fantastic and made our purchase seamless and exactly what we wanted. Thank you Brian and Ashley home store.

Brian was AMAZING!! I would highly recommend asking for him. He was so helpful.

Josh was really friendly and helped my family with all our concerns…

Great service Brian!!

Chad was good

It was great we found what we were looking for and Brian was very helpful will recommend

Brian provided excellent customer service. Thank you

Had a great experience with the salesman Brian. He made the process very smooth and easy. Thanks for everything

We bought a recliner with Greg and he did a great job! Thank you Greg!

Super helpful staff!

He did a thing good 👍

Brian was EXCELLENT! He was the first person to greet me and got the sale. He paid attention, asked the right questions and helped me find everything I needed. He is now my “go to salesman”!! Thank you Brian for making this a seamless process.

Brian took great care of us buying our new bedroom set. He took his time and made sure we had everything we wanted. Will definitely request him with a future purchase.

Darius and Vanessa were extremely knowledgeable and professional is selling my new bedroom set. Recommend there services to any.

Brian did an amazing job helping me. He was very patient and helpful

Brian was a great help.

My shopping experience was great with Darius. He greeted me soon after I entered the store and offered his assistance. He took me to the sets I was interested in and answered all of my questions. I will ask for him the next time I am in the market to make another purchase.

Darius was awesome to work with. Very knowledgeable, friendly and helpful.

Brian was an absolute pleasure to work with. Knowledgeable, meticulous, and an A1 professional. I've definitely found my go to furniture sales professional.

Brian was so helpful and knew his customer. We were on very limited time with a newborn baby and a toddler needing a family friendly couch. He had us paired with the best couch for us in no time. I'm excited to have a couch that can endure a family environment.

We came into the store with no high expectations. Greg was so amazing, and phenomenal. He got us all squared away with our maggie couch and set up with our delivery so fast and efficiently. We couldn't be happier! Ask for Greg

Great customer service, Brian was great to work with.

We needed all new furniture and my saleswoman listened to all of my needs and was quick but not careless. She addressed concerns we wouldn’t think of regarding the different products and went out of her way to find everything we needed.

Joshua was very helpful. Will definitely do more business in the future

Joshua was a big help, he made the process quick and easy

Brian was very knowledgeable about the products and offered helpful advice without being pushy. We appreciated how he took the time to understand our needs and guide us through the shopping process. We highly recommend his service!

I must say I had an awesome experience shopping at this Ashley store. We were greeted in a friendly and welcoming manner. Calla did an excellent job of finding us furniture with our specifications. She was also familiar with all the furniture and extremely proficient in the mattress department. I will definitely return for future needs and recommend this location to friends and family.

Our visit here was very pleasant and informative. Brian was very helpful.

Attentive and knowledgeable salesman. Nice selection and well appointed store.

I really enjoyed coming to Ashley’s Furniture. Brian assisted me every step of the way and helped me to make an important financial decision and investment.

Greg had great customer service!

Chad was very knowledgeable about the adjustable bed frames and the mattress that would go with it. He was also very helpful with the financing. He also explained that there was a trial period to test the mattress and it could be replaced for one the same price or higher. We also agreed to have my old mattress and box spring taken away. It will be donated to a children’s charity .

When I enter into Ashley furniture’s store in Sandhill, I was unsure as to what I wanted. I just knew that I needed a living room set and dining room table. Brian greeted me at the door helping me all the way through. He was also assisted by Miss Sharell they both went above and beyond making sure I got exactly what I wanted. Also making sure they explore all options to meet my date of delivery requirement. They were very friendly helpful, and knew their job very well. I had a very great experience and I will return.

Very nice and very helpful! Did everything they could to make the deal happen and make us happy!

Kind and helpful sales team.

Josh was amazing and very helpful to us I appreciate it🙌🙌

Dana is/was great, helped me find what I wanted and was very patient with me even after I changed my purchase. Thanks Dana!

Lisa F. Was my sales associate. She was very knowledgeable and had great customer service.

I had a great experience selecting bedroom furniture for my new home. I had two sell reps assisting me and both were amazing Dana and Chad!!

I recently had the pleasure of working with Greg during my visit to Ashley Furniture and I wanted to take a moment to share my exceptional experience. From the moment I walked in, Greg was welcoming, attentive, and eager to assist. He took the time to listen to my specific needs and preferences, offering thoughtful suggestions without being pushy. His deep knowledge of the products, including details about materials, functionality, and style options, helped my wife and I make informed decisions that perfectly matched our vision for our space. What truly set Greg apart, however, was his commitment to ensuring I was completely satisfied. He went above and beyond to answer all my questions, find the best deals, and even arrange delivery options that fit my schedule. I left the store feeling confident in my purchases and grateful for such a positive, stress-free shopping experience. It’s rare to encounter a human being who genuinely cares about the customer's needs, and I couldn’t be more impressed with Greg's professionalism and expertise. I would highly recommend Greg to anyone looking for personalized, top-notch service at Ashley in Sandhills. Thank you again for making this shopping experience a truly enjoyable one!

Greg was great!

We had s great experience at Ashley furniture store with Greg. He answered all our questions and was very friendly. It was quick and painless! Kudos to Greg!

I had the most wonderful experience with Brian White! I called the store on Saturday afternoon, we met Sunday at 11am at the house that I need to stage. Brian jumped right in, measured everything! I met him at the store Sunday afternoon and we came up with the plan. He looked over all the details with me, checked delivery times and made great recommendations. I feel like I hit the jackpot with Brian!

Brian was extremely helpful, patient, and understanding! He knew exactly what we were looking for and worked with us to make sure we were satisfied.

Greg did an incredible job couldn’t have asked for a better salesman. Understanding, informative, and not pushy.

Bryan is amazing and oh so knowledgeable. We will definitely come.back for the terrific bargains and service.

Brain was very patient assisting color and material selection for a loveseat

Brian was awesome salesman.

Brian was great!! Great salesman, did everything thing he could to save us money. Also very knowledgeable.

Great customer service! Thank you Dana & Sherrell for your assistance! I recommend Ashley to anyone in the market for your furniture needs!

Amazing staff, great assistance always knowledgeable and lol willing to accept my money

Chad was very informative and did a wonderful job with helping me to identify the best mattress/foundation for my needs. Kudos to Mr. Chad and Management with displaying top notch customer service. Rodney

Good experience, be prepared for the associates to be assertive.

Josh was great to work with and very helpful.

Josh was great! My daughter was able to get everything for her 1st apartment!

Ashley is lucky to have Brian white He was incredibly helpful to us when he was at whit ash. Today at ashkey he was just as great. I could give him 10 stars

Greg was fantastic! Very accommodating & not pushy.

Key is amazing

I received excellent help today. I also received the best rate today! Thanks!!

Great experience! Made furniture shopping very fun! I recommend Calla!

Gregg and Calla were so helpful, friendly and kind. They made the experience easy.

Joshua was very patient and passionate this store has a customer for life thanks to his outstanding service

I had an excellent experience during my furniture purchase with Joshua Paulino. His knowledge, professionalism, and friendly demeanor made my furniture shopping experience very comfortable and enjoyable. Joshua listened attentively to my needs and preferences, and offered me valuable suggestions while guiding me through the selection process with patience and expertise. Thanks to his help, I found the perfect pieces for my home. I highly recommend Joshua to anyone looking for exceptional service and a personalized shopping experience at Ashley Home Store in Colombia.

Joshua gives excellent customer service. thank you for helping me with purchase of my bedroom set.

Customer service was great! They were able to work with us in our price range!

Chad Truett was an amazing salesperson. Make sure you ask for him when picking out your furniture. Excellent service!

From the time we entered the store, we were immediately greeted and received a wonderful experience while deciding upon a new bed/furniture. Thank you Chad and the entire team!

Calla was great and helpful

Vanessa Anderson very helpful and professional 5 stars all day. Check her out

Greg is an awesome salesman! He did a wonderful job of explaining the benefits and differences in their mattresses. He's very knowledgeable and personable, which is great!

I highly recommend that you work with Vanessa. She goes above and beyond with all of her customers. I enjoyed my experience working with her. Vanessa is an expert, professional, and knowledgeable about the industry. Great company and awesome quality products as well!

Great customer service.

Vanessa was absolutely amazing.

Great store!!! Thanks Vanessa!!!

Vanessa Anderson is an excellent person if you ever get to know her. She professional and gives great customer service.

Because Vanessa is the best!

Wonderful customer service

Jashua was AMAZING! I had an outstanding experience with Jashua at Ashley! He was absolutely amazing and went above and beyond to accommodate me, especially considering my recent knee surgery. He made sure I was comfortable and let me use the best recliner while he explained everything about my furniture options. I purchased a bed and other furniture, and I’m already planning to come back for a recliner soon. His professionalism, kindness, and attention to detail truly set him apart. Highly recommend Jashua for anyone looking for top-notch service and care! 5 stars all the way!

Joshua was a very helpful and super nice. Great costumer service 👏

Brian and Sheryl at the Sandhills store were awesome. I was greeted at the door. I told Brian what I was looking for and he took me to exactly what I needed. The quickest and most professional furniture purchase ever!!

Ashley furniture is a great place with the best furniture and dealers. I’d rather go to them than go to any other furniture store. Let’s go Ashley furniture.

Chad was awesome assistant me, he has wonderful customer service and I brought an item yea!

Chad helped me, and he was great!

Greg was awesome! We found what we wanted amd was quick checkout. Evrryone was very friendly.

Greg was great! The shopping experience was low pressure and we were able to find what we wanted and have all our questions answered.

Calla was excellent from start to finish!!🙂

Brian is an excellent salesman taking time with his customers make sure their satisfied.

Greg was awesome, efficient and incredibly helpful.

Very nice and clean! Workers are professional.

Dana was amazing! We got a cabinet for sale and they were very helpful with delivery to the car as well!

Highly Recommended!!

Reached out to my favorite salesman again, Mr. Chad Truett. He came through in a big way as always and made my recent purchase exceptionally smooth. Chad is great to work with and always willing to go above and beyond. Thank you Sir!

Great store salespeople were courteous and patient.

Customer service was great. Joshua was very patient and through with explaining everything prices and quality of furniture. I highly recommend this store.

Found what I needed, asked questions, got immediate help. Professional and helpful. Excellent experience.

Everyone was super kind and helpful

The team at this location was extremely helpful! I am so pleased with my purchase and the customer service provided . A huge shout out to Josh and Valerie

Calla did an awesome job helping us. We were in and out in 20 minutes and purchased exactly what we were looking for !! Highly recommend !!

Shopping here for the first time today. Darius was super nice an helpful. We picked out what we wanted will definitely be back.

Josh is kool an amazing. Should be your number one pick

5 start experience. Chad was great work with!

Chad was very informative and helpful! Thank yoy

Greg was amazing ! We called a few day ahead of time with questions about a couch … Very helpful over the phone and remembered the conversation as soon as we walked in and asked for him ! Price matched on line price. Was not pushy … great man and great buying experience! Thank you Greg !

Chad is an amazing salesman Very patient, knowledgeable and kind! I’m very pleased !

Kameron was awesome

Kameron was exceptional

While this wasn't my first experience it was by far the best. Dana was / is amazing… personable, friendly.… listens and isn't a pushy sales representative.

PLEASE READ THE CONDITIONS BEFORE YOU BUY FROM HERE. Bought furniture here about 3 weeks ago, during the visit I needed to go pick up my child from daycare so in a rush I decided to trust that the salesperson would disclose important information about my purchase which I believe is reasonable to expect, although ultimately it is up to me. Well they saw that I was in a rush and proceeded to “blah blah blah’d” me through the purchasing process. Well here we are today and I’m finding out information such as if you buy cash then once it’s delivered you cannot make a return whatsoever. Also, if you purchase through a buy not pay later that is offered in store, you’re obliged to pay more than 50% of the cost of the product even if you return it. Hard lesson learned and thousands of dollars worth of regret from a multi million dollar company that won’t even give you a week to see the product in your home before they keep your money forever

Buyers BEWARE! I want to start by saying Vanessa, the operations manager corrected the issue that I did had, and double checked my entire order once I brought my concerns to her so she is not apart of my bad review. I will also say Darius, who I initially met on my first day in the store was a pleasure to work with so he is also not the reason why I am giving a 1 star review. It is because of Calla - one of the store’s managers that I am giving this store a 1 star review and I gave them a 0 star review when I received a text asking me to rate my experience. Initially I came in the store for a living room set, that is where I met Darius. I shared that I would like to shop around more at other stores and he gave me his hours so I knew when to come back if I wanted his assistance. Two days later I came back but he had just left for the day and that is where I encountered Calla, one of their managers. She said that Darius would receive half of the credit for my sale and she would get the other half so I was okay with that. In total, I ordered 3 items for my living room and several items/pieces for my bedroom. The bottom line up front is Calla attempted to fast talk me and acted like a used car salesman. She blatantly LIED to me about not charging me for a furniture protection plan (that I did not want) and she “accidentally” charged me for a king sized mattress instead of a queen sized mattress. With the protection plan she initially stated I really want you to have this so I spoke to my manager and we are going to only charge you half of the amount ($250) then later she told me she’s going to give it to you for free and not to worry that I see it calculated in my total because it just has to be there. -oh and she whispered this like she wanted no one to hear -there was a coworker of hers sitting close to us and her manager a few steps away at the desk. Just know when I recalculated she definitely charged me for it ($499+ tax). What she did to compensate for it (I realized this and so did Vanessa the operations manager) she lowered the sales price on some items. All in all I was OVERCHARGED by $1,000+ tax ($500 for the King bed) and $500 for the furniture protection plan. When I called about the King mattress overcharge Calla changed the prices immediately (and seemed fake shocked). I thought it was an honest mistake but based on her other behavior I see that it was not. Thank you to Vanessa for being HONEST, fixing the other issue immediately, and listening to all of my concerns. Do yourself a favor and do not allow Calla to help you.

Had very good sales going out of business

Calla provided excellent customer service support. Didn't take a lot of time. Very efficient. Thank you!

Had a great experience today with Josh! He was patient and very helpful with my Mother who’s older and stuck in the old days. He helped her with her loan process to make a purchase on the sectional she wanted. Now she’s smiling from ear to ear. Also a shoutout to Sherrell for helping out to make sure we got the delivery we needed. She’s the numbers come see her!

Great help all around!

I had wonderful service with Calla and Darius

Greg Gilbert was very professional and explained in detail throughout the entire sales process. Great job and I definitely appreciate and would recommend him to anyone who’s in need of new furniture.

Our sales consultant Calla was fabulous and knew what would work best within our space!

Chad was a great help, excellent customer service

Dana and her coworkers were welcoming and friendly they made us feel like we knew them forever.

Very much Enjoyed His Customer service skills. Excellent and not a Pushy salesman. I Like that!!

Chad was wonderful help!

Chad is excellent.

She was wonderful very helpful

I didn’t even come in to buy anything I was meeting a friend but Calla totally won me over now me and my friend are satisfied customers. Tis the season🎄for Ashley!!

Calla is awesome, very patient not over bearing but helpful.

Calla was great to work with. She was very knowledgeable and extremely professional.

Chad was very helpful. Enjoyed working with him.

I purchased a chair that was priced well and Darius gave me great service... He remembered my name and what I wanted before I barely set foot in the door. Cheers to him.

Calla was the best. Came in for an area rug and for a mattress and base. Thanks for your help !

Always fear furniture shopping. Darius did a great job - didn’t hassle us and helped only when we asked. Great products - would shop here again!

Vanessa and Chad provided excellent customer service

Vanessa and Chad were super amazing

Amazing service, attentive but also allowed us space to roam and shop and not feel pressured! Highly recommend! Greg was excellent!

Kameron was wonderful in meeting what we needed to purchase.

Got mattress and box spring at good price. Awesome service from Chad Truett.

Great service from Chad

Very friendly customer service. Chad was very professional and assisted me with all my needs. Wished they offered military discount.

Everyone was very nice and friendly when we walked in. A big thank you to the manger Ms. Sheryl and Ms.Dana for being so awesome thank you ladies for all of your help. They were both very informative about the pieces that we were inquiring about. Highly recommended

Quick and efficient service! Always great service! Second trip this year!

Darius was our sales man, he helped us multiple times as we kept coming in since we couldn’t make our mind up. Each time patient and helpful. Thank you Darius

DANA is the best salesman/Woman in the world 🌎 ❤️ 🙌

Greg was awesome! Very friendly and knowledgeable! Our purchase was easy. No hassle at all! I look forward to doing future business with Ashley Furniture! -Dee

Dana Porter was fantastic 👏

Calla was amazing!! Went above and beyond to show us the best quality mattresses for the best price! Gave us deals on display items!

Chad was such a pleasure to work with!! He was prompt, courteous, and VERY professional!! He was extremely patient with me as I picked out a bedroom set. If your looking for a great sales representative to help you navigate through your options I would highly recommend Chad!!

Josh was awesome!! Great customer service!

Tyler is an excellent associate

Chad is always super helpful and quick to help us!

Darius was amazing great customer service. Vanessa he deserves that Rotel !!!

Greg is amazing, patient and knowledgeable. He remembered me from when I came in a year ago and he helped me. I was indecisive yet he was patient and kind. Fast foward, I came in today and found the same bed still available. Greg got deal done and the bed was on sale. Perfect! Thank you Greg, you rock!!!!

Darius was amazing. He answered all the questions I had. In the end he acknowledged that I had picked a great option with the sectional I had wanted and even made sure the size was perfect for my living room. Thanks Darius!

Greg was great to work with. I liked their customer service I went back to make a second purchase. I would give Greg a 10

I had the pleasure of working with Chad.He was great to work with and took care all my needs.

Customer service was excellent!!!!

Darius is amazing and deserves Rotel. Great customer service. Knowledgeable and friendly.

Greg was AMAZING!! He helped me find the perfect couch for my home!

Darius gave excellent customer service!

The customer service here is A1. Kameron was so very helpful, knowledgeable and very professional. I’ve learned so much about mattresses and pillows and sleeping in the hour I’ve been here than in the 51 yrs of life. Thank u so much Kameron for making this mattress experience enjoyable and pleasant! It’s much appreciated. You are the BEST!! My mom is happy about her purchase 😊🥰

We had a store credit to use and Darrius made it super easy and seamless. Let us wonder around the store and gave us time to make our decisions with no pressure. Would highly recommend!

Josh and Tyler provided great customer service

Kameron was great. He spent a lot of time with us. He made some great suggestions. We bought a mattress, bed and furniture.

Great experience. The sales staff was incredibly helpful and polite. Informative without being pushy. Very large stor with a wide range. We will definitely use this location again for our furnishing needs.

I had a phenomenal experience with Greg, who went out of his way to give me the sofas I wanted at the price I was most comfortable with while granting a quick turnaround on delivery in the midst of my current moving situation. Will definitely be recommending him to my friends and fam!

Outstanding service. The staff is so nice and friendly. I would recommend everyone to shop at Ashley furniture.

We have been coming to Ashley's for years and have never been disappointed! Kameron was amazing to work with!

Joshua was amazing, he was very patient, and took the time to show me so many options. His customer service was top notch.

Greg was an Awesome Help, he saved the Day!! So Friendly and Polite.

Joshua is amazing and handsome an so funny make sure to come in a buy from him ASAP!! PS HE SMELLS GOOD!!!

Josh was fantastic! He was very patient with us. He was very personable as well as professional. While working on our furniture order I started to feel bad because my sugar dropped very low. Josh immediately asked if I need candy. He then proceeded to get me 2 candy bars and refused the money I offered to pay for it. My conclusion is Josh provided excellent customer service on all levels. Thank you Josh!! Definitely 5 ✨!!

Excellent experience.. Sherrill and Chad is the best and excellent customer service. They both took their time and helped us a lot with the purchasing and they are very knowledgeable about the products .. Well done !!!

Josh was great amazing workers

Darius was very nice and professional! Will definitely be back!

Dana Porter gave excellent service each time I visited this store. I recommend her highly.

Dana was fantastic and very helpful!

Latasha Robinson here! I loooove this location @ Sandhills!!! Superb customer service and they are very helpful and not nagging you when you come into the store! I am still loving my furniture I purchased at an awesome price a few months back 🙌 I will be back soon!!! Delivery and setup was excellent

This man named tyle helped me find what I was looking for. Very friendly and has soft eyes

Stopped in recently and got the pleasure to have tyler show us around! He was extremely helpful and wasnt being too pushy. They have a great team and it shows with interactions like the one i had with tyler.

Cameron was absolutely wonderful and so was the rest of the staff! I walked away very happy!

Greg was excellent!!! His customer service skills were great. His knowledge of the products I viewed and purchased were AWESOME. Thanks Greg for your help!

Cameron is very knowledgeable and helpful.

Chad was very helpful and informative

Good experience at Ashley furniture. Staff were helpful and friendly with their suggestions. They let us alone to go through our numbers and color, etc. when we were ready they responded promptly. Very nice!

Darius is awesome! Super helpful! We come back too him every time!

I appreciate the professionalism of Ms. Dana Porter and the Ashley Furniture team!

Great employees great help looking around. Amazing items so many choices of furniture

We had a wonderful shopping experience with Mrs. Dana Porter. She was extremely patient, thorough, and knowledgeable, not to mention a great personality. I will definitely shop at Ashley’s again because of her customer service.

Excellent selection of living room furnishings. Customer service to aid us in our selections was fabulous..Highly recommend. Thanks and so appreciate your personal touch and expertise. See you again soon. Kathy and Tony

Joshua and Sherell was awesome! Thank you so much for a fun experience furniture shopping! Kudos to you both! Vanessa, kudos!!

Very helpful with great customer service skills

Tyler was absolutely wonderful! He was very patient with us and knowledgeable. He is an asset to your company.

Chad and Vanessa were so helpful! Store is easy, service is great, and deals were too good to pass up.

Best customer service near me. I will be buying more from here. 😊 A happy customer.

Darius was so great! No pressure and very informative! Highly recommend for any furniture needs!

We had a wonderful experience with Tyler today (9/1). He showed us a few items that were on sale for Labor Day! We walked away with a few things to freshen the house with his help!!

Awesome customer service from Dana Porter. Amazing knowledge of her expertise in this skill set. If you are looking for furniture or anything of the like, ask for Dana Porter!!!!

Ashley furniture was amazing and there sells men was amazing

Dana was great and so much fun in finding the right mattress and pillow for me!!

Darius was very helpful and friendly. It was easy to find what we were liking for and get information about it

Joshua was extremely helpful and patient!

My experience with Calla at the sand hill store was excellent. She made sure I found exactly what I was looking for!

Dana Porter was very knowledgeable of the mattresses and very patient.

Amazing very pleasant/ friendly

Great service

Very friendly staff

Great customer care

Sherrell was a dream. She offered her expertise with choosing the perfect pillows for us to sleep on. Everyone in the store was friendly and professional.

Where do I even start!!! First of, Greg is amazing!!! My husband and I have been shopping around all weekend for furniture foe our home with a max budget in mind. My husband and I are straight shooters, we love honest people who don't waste our time nor us them. Greg fit the bill and exceeded it. Greg was honest and kept his word on everything he said. When he felt we were unsure about a mattress, he called in an expert to help us narrow it down. We had our toddler with us whom was visibly restless. Greg was so patient and never made us feel rushed or that our toddler was hindering. Instead, he included toddler and my mother in the conversation. Greg may not know this but he helped one of our little dreams come true of owning a highend adjustable mattress that didn't cost the price of a car. Thank you so much, Greg! Get ready for your phone to go crazy because we are sending everyone who needs furniture to you.

Joshua and Chad helped me out with my purchases My new living room, furniture and wall decor. I am very happy. They both are amazing.

Chad was very helpful and professional.

Chad was awesome and very knowledgeable about the products! The whole staff was very nice and welcoming.

I have a new friend at Ashley Furniture… Darius! He was delightful, knowledgeable and reasonably accommodating! The store is clean, the people are friendly, and their stock is beautiful! There is a sale going on now! Blessed!

Recently stopped in to do some furniture shopping. Tyler was very knowledgeable, professional, and patient. He made our shopping experience easy and we will definitely return to him in the future

Tyler helped me with multiple aspects of furniture buying. He truly made this whole process so much easier. I was nervous at first, but Tyler explain the processes and what was expected of me. I will be returning to this store because of him!

Calla is FANTASTIC! She patiently answered all our questions (and there were a lot) over 2 days until we were ready to purchase. She went above and beyond and was seriously wonderful! Another shoutout to Sherrelle for being so wonderful with our kids as we were shopping. Terrific experience!

Chad was very helpful

Everyone were extremely friendly and helpful

Greg, the manager was great! Worked with us to find just the right pieces for our Great room, dining room and breakfast area. Patient and so kind and friendly! FYI, lots of staff available to help. So refreshing to find a store fully staffed! Will definitely be repeat customers!

Store associates were very helpful. Tyler helped me and my future husband pick out so many unique things for our home!

My husband and I had the best experience working with Dana Porter and the other professionals at Ashley's Furniture, Sandhills in Columbia. This is the second time we've purchased from Ashleys, and it's not an accident that we went there first to look for a new sectional sofa. They were so patient with us as we tried to figure out a configuration that would work in the space we had, making suggestions until we got it just right! Thank you again. We highly recommend this store for your next home store purchase.

Great store, so many options! Joshua P. very helpful, knowledgeable, ready to assist and he had a great understanding what the items we were interested in. He also provided us further options not seen on floor! Highly recommend Joshua and this location!

Greg was awesome! We looked several times and he was friendly and knowledgeable! Super excited for my new furniture. All of the staff were friendly and inviting!

Excellent experience with Dana Porter. She was great made me fill welcome. I would definitely purchase again working with her.

Josh was wonderful. Didn't pressure us at all and did all he could to help us get a great deal. Ashley Furniture has great items but the sales people make it even better.

Josh was kind, helpful and patient!

Joshua P. Rocked! He made it so easy! I truly appreciate him reaching out and helping me get new furniture and letting me know the sales and promotions that applied.

My experience at Ashley was great ask for Dana when you come !

Had a good experience with Greg. Was very helpful in getting me the things I wanted for my new house. Greatly appreciated

This was the best furniture buying experience that I’ve ever had! I knew exactly what I wanted and Josh found it for me in no time. He and the manager, Cherelle were so friendly, patient and helpful. They answered questions that I didn’t know I had. I will definitely be back!

Shaun was a great sales associate at the Columbia SC store. I recommend Ashley Furniture & ask for Shaun!

Dana was awesome! She was very knowable and patient! The entire staff was friendly. You can tell they work as a team. We can’t wait to receive our purchase.

Great experience! Friendly, non-pushy staff that will answer your questions. Darius (sales) is top notch! Super fast responses even after we left the store. Will be back! Found the perfect sofa and chair for our living room. Even got the tables to match!

Go see Chad so helpful!