Ashley Store Columbia, SC

John Paul was super helpful!

Angel did a wonderful job. Good customer service.

Magnificent service from JP and Angel, who made sure the lights on our purchase were working before we went forward. It was also heart-warming to know JP remmebered us from our previous visit. Don't know where else I could have found that generosity except here!

Lance is the best guy to ask for if you’re looking for new furniture. He helped my husband and I get our sectional and was very helpful!

Susie was so wonderful and patient in helping us furniture our new home for our family! Thank you so much Susie!! From NY alumni : )

We’re recent transplants from the North East. Been in multiple times as we furnish our new home. He was patient, professional & guided us in the right direction once we explained what we were looking for. Ask for Dan!

Susie was very professional and personable. She was knowledgeable about the different beds that she showed us. Thank you for the great experience! Mary

Great guy wonderful personality. Make me feel good even though I know I was getting sold, but it was a good feeling.

John did great helping us choose a mattress

Alice Barnes was my associate. Went to buy chair on one-day only sale. She showed me what she had. Demonstrated it. Told me all about it. Was not the least pushy. Sold! Then she showed the adjustable beds that were on sale. Same as chair. Sold! Great service. Great furniture.

We just moved to the area and were looking to get some furniture for our new home. We met Dan when we came into Ashley. He was so professional, very informative and patient with us. He helped us pick out a gorgeous L-shaped couch and 2 beautiful headboard and footboard sets for our guest rooms. It was such a pleasure working with Dan and would highly recommend him and Ashley furniture for your next furniture purchase.

We went to Ashley just to to browse around and decided to make a purchase. Our sales representative, Susan was very knowledgeable about their products and the prices were right in line with our budget. The manager , Branden and Angel were very helpful making the entire process easier. Thanks to all !!

The Tempur-Pedic mattress and base I purchased from Ashley is beyond amazing! We were greeted at the door by Mrs Alice which was beyond amazing! She was very knowledgeable, kind, and very patient with me until we found the perfect mattress for my needs! Go to Ashley for your furniture needs! High quality furniture for reasonable prices! Mrs. Alice you're the best! Thank you 💗

Outstanding customer service! Suzy did a great job as well as Angel and Brandon!

We are thrilled with the deal we got on a tempurpedic bed we got during the Ashley sale this past weekend. Lance was easy to deal with.

Bryan was extremely nice and patient with my choices. Very pleased with the outcome of the purchase and delivery setup. I’ll be back again real soon. 🙌

Dan did an incredible job during our shopping experience. My 80 year old mom is moving into a one bedroom apartment at a local nursing home, and we wanted to get her some new living room furniture. This was the first store we came too, and she fell in love with a chair. She wanted to try some other stores, but we ended up coming back to buy the whole set. Dan made this process extremely easy, and we also got a great discount. He was helpful, while not being pushy, and got the buying process moving as my mother sat in this chair she loved. She was overjoyed with how kind Dan was, and wanted to make sure I left him a 5 star review before we left.

Very bad customer service I spoke with after purchase she was no he at all bad place to buy from

Lance was ABSOLUTELY THE BEST SALES PERSON I’ve interacted with! ASK FOR LANCE & THANK ME Later! Lance’s brother is also a Gem! Yes his brother works side by side with him & refer to him as Lance’s Brother. Thank you Ashley it was a pleasure doing business with you. The EXPERIENCE was EXCEPTIONAL!

Dan was fantastic to work with!

Brandon was very knowledgeable and helpful. Great buying experience!

John Paul was very helpful, very up front with all the details that we needed. Our experience was 10/10! Highly recommend!

Our experience here was incredible!! Troy was extremely professional, friendly, and helpful!!! Will be returning for sure!!!

It was amazing like going to Disney only we got furniture

Dan was very helpful and a pleasure to work with.

Helpful and accommodating. They ask us what we need soon as we got to the store. Answers our questions and give us details on our inquiries. Will shop again.

Thank you, Mrs. Alice Barnes for helping us select and order our LR furniture on February 13, 2025. You were knowledgeable, patient and listened to what we were looking for. The Kelleys

Great selection at reasonable prices You will probably find something you like.

Great service, friendly people. !!!!!

John Paul & Angel were a great resource. They both took time to make sure all of my parts were there and helped me secure a beautiful bed frame at an incredible price. Highly recommend.

John Paul and Angel, helped us with the process. It was smooth and got my friend a good deal for the bed frame. Thanks

Quick and easy with John Paul.

I had the most AMAZING experience at Ashley Furniture in Harbison!! Brandon, Troy and JP were so friendly, understanding and provided stellar customer service! Gave me the deal of a lifetime to start off my new home journey :-) I will be back to finish furnishing my home !! Thank you Guys !!

Troy was amazing and very helpful during our new furniture shopping. Thank y'all so much!

Brandon was very helpful in helping us make the right decision. Great job!!!!

Brandon was super helpful and really tried to help us find what we were looking for. Very pleasant experience!

We had a great time with John Paul. Very knowledgeable about all the merchandise. We would definitely recommend John Paul to everyone.

Jp was a lot of help picking out a mattress. Definitely recommend

Brandon M assisted us with selection of our power base for our king bed today. He was very knowledgeable and friendly, and patiently worked with us as we also looked at mattresses. Brandon M is our favorite associate to work with out of the three associates that have assisted us the past few weeks.

Lance was extremely knowledgeable, helpful and friendly. He showed me various levels of the split-king adjustable mattress and base I was looking to purchase. He also suggested to customize each side as my husband and I like different sleep settings.

Lance’s customer service was awesome. I appreciate is help! I will definitely come back to shop with him again.

Brandon was so very helpful and patient!!

Brandon was incredibly helpful and patient with me as I shopped for a new couch. He worked hard to find what I wanted and ensure a smooth transaction. I highly recommend him and this store!

We were in the market for a new set of couches, and Susie and Troy were super helpful! 5 stars for having a great product and for exceptional customer service!

John Paul was very helpful as well as professional. He wasn't about just trying to sell furniture, he also was very knowledgeable and helpful with the options for my purchases. THANKS JOHN PAUL

Excellent, thoroughly stress free and enjoyable. Thank you ALICE BARNES.

John Paul excellent service and knowledge base

Lance is amazing sales person. It was no pressure. He explained everything to me the financing. He was just really awesome.

Very pleasant, knowledgeable salesman. He helped me find just what I wanted. Would buy from him again. Thank you, thanks John!!!!

John Paul was great. Super helpful!

The staff were nice, and the process was easy.

My husband and I were looking for a new couch and had such a good experience at Ashley Furniture. Brandon helped us out and went above and beyond to make sure we were taken care of and found the right couch that met all our needs. He was super patient with my indecisiveness! Would highly recommend.

We were instantly greeted at the door and pointed in the direction of what we were looking for. We were then later helped by Brandon! He was able to work with us and provide something we could afford and was very professional. We walked away with beautiful new furniture!

Ed was absolutely wonderful we had the best furniture shopping experience.

Lance was great! He made the process easy and clear. He wasn’t pushy and was very helpful with any question we had.

Dan was knowledgeable, helpful and friendly. Thanks for your help 🙂

Wonderful experience! Nice furniture. A great salesman. My furniture hasn't been delivered yet, so I dont know how that will go , but I'm expecting no problems.. I will use them again.

John Paul was great to work with and made buying a sectional so easy. Our daughter was being wild the entire time, but he didn’t mind at all. Ask for John Paul!

Brandon M and the manager, Troy, were both awesome to work with at Ashley. They made navigating the store and answering questions a breeze without at all being “salesy.” I’d recommend working with them!

We just bought our first couch and Dan was an amazing help with the pricing and questions.

John Paul was great!

Troy the manager greeted us as we walked in and showed us a few pieces. He then handed us over to Susie’s capable hands. She then showed us a few more pieces. We asked to browse on our own and Susie graciously left us to our own devices. We ended up going with the first sectional that we lay our buns upon. When we sat down to do the financing, they were more than accommodating.

We had a wonderful buying experience at Ashley’s. Brandon M. was very knowledgeable about the product and had a great attitude. We will definitely be back and spread the word to our friends in search of furniture. Thanks to Brandon M. and Ashley’s.

Dan at Ashley on Harbison Blvd, Columbia, SC was easy to work with and the entire process was pretty seamless. I also received a call from him post delivery to assure satisfaction. Would recommend.

Troy and Dan were very helpful. Helped us out when we came in to buy a new mattress. Left with the entire setup and a new pillow!

Great store, clean and organized. Staff are very friendly, knowledgeable, and make the environment relaxing. My shopping experience was smooth from viewing multiple pieces, asking tons of questions, and then ultimately completing an order for delivery. If you decide to go, definitely ask for Alice Barnes! She's fantastic and when I return, I'll be sure to seek her out again.

I bought a nice sectional couch with Alice B's help. She was very straightforward and patient with me as we explored all of my options. I would definitely recommend her.

John Paul was great! Helped me order a mattress for my daughter quickly! He was able to answer all of my questions and was not pushy at all! I'll be a return customer to Ashley!

I recently purchased the Cabalynn Upholstered Bed from Ashley Furniture, and I couldn’t be happier with my experience! The bed itself is absolutely beautiful—well-made, sturdy, and exactly what I was looking for. A special shoutout to Dan, who assisted me at the store. He was incredibly helpful, knowledgeable, and patient, making the entire shopping process smooth and enjoyable. He answered all my questions and ensured I got the best deal possible. Overall, great customer service and high-quality furniture. I highly recommend Ashley Furniture and will definitely be returning for future purchases!

Ed was awesome. He allowed us to look at the sales floor freely but was available for the questions we had. He was very knowledgeable. I can’t recommend him enough.

Brandon N was great. We went to three different Tempurpedic retailers, one with a slightly lower price but we opted to come back to him!

Brandon Nichols is the best. We went to many stores and spent many days making a decision. In the end we had to come back to Brandon .

The Sales manager Brandon M was able to get me a couch quick and for the right price. Ask for him!

Came into the store to browse and John Paul was the associate who helped. He was very knowledgeable and answered all of our questions. We were able to purchase the mattress and bed with ease. We will come back to purchase in the future and with John Paul.

John Paul was great. Definitely a good experience.

Brandon M. Helped my husband and I find the perfect bedroom set today. He was very helpful, gave us some tips and then gave us space to walk around and browse on our own. He was very friendly and overall it was a great experience.

Dan was very nice and helpful

Dan

I recently purchased a home and walked into Ashley's just to inquire about somethings. I happened to be approached by Brandon N and I have to say that was the best person for the job. All I had to do was say what I was interested in and he would walk me straight to a product that I would love. He took time and explained payments and pricing so efficiently. BRANDON N WILL BE THE ONLY PERSON I GO TO!!! And I'm sending everyone I know that is looking for furniture to come and see Brandon N.

Brandon N was awesome when it came to helping my dad purchase his furniture for his home. We came in to the store and gravitated to him and he treated us like VIP. He made sure that we purchased exactly what we wanted. He showed us items but never pushed us to get something just because it is "popular". He allowed us to choose and gave us all the information we asked for. Brandon N is always friendly and inviting and that why we will always do business with him.

Brandon N was the absolute best! He took the time to walk through the store with us and make sure that we received the best knowledge for the items that we inquired about. He made sure that we understood about all the benefits of purchasing things like protection plans etc. We were purchasing a whole house worth of merchandise and had been in the store atleast a handful of times and he always greeted us at the door, knew our names, and walked us right to the items we looked for. He knew the store in and out. Brandon N if you see this thank you for being so patient with us. You were a Godsend!

Dan was very helpful!

Ask for Brandon M!

Brandon N!!!

Brandon Munoz provided exceptional service to me and my family! Make sure you ask for him!

Ed was great! He gave us information that mattered. Color, size, modules, and more. Thank you!

Brandon N was helpful right when we walked in and helped us find the perfect furniture.

Brandon N. showed excellent customer service right when we walked in. He knew the products very well and was able to help us out a ton!

Brandon N. 5 STARS!!!!

Brandon M was great! Super helpful! Would recommend him to anyone

Brandon N. was extremely kind and helpful. He was knowledgable about the furniture, delivery, and warranty options.

Susie was excellent and very helpful!

Works to get the best deal for you

Purchased two sofas from Ashley’s In Harbison. Brandon N And Troy did an amazing job and took great care of us. We will definitely be back.

Alice was incredibly informative and kind. Easy to talk to and had nice vibes

Edward was knowledgeable and personable as was everyone else. Very helpful sales staff. Buy something to sit on from here even if you already have one.

Brandon M. was amazing with the purchase of our new sectional.

Awesome service. Easy transaction

Angel was soooo helpful! Furniture was exactly what we were looking for. Great sale price too! We will buy from them again!

Alice was fantastic! Very informative and patient during our selection. Will definitely shop with her again!

Service at its best!!!! I bought chairs had hard time get them. Angel came to the rescue she called the right person and was able to get me new chairs. She’s the best Because it took so long to get new chairs the gave me credit 160$, I came into the store Branden M was there to assist me with finding a picture of my choice great Manager smile on his face ready to help. Thanks everyone for there help Excellent Service!!!!!

We’ve made several purchases at the IRMO Ashley location however this was our best experience thus far!! Lance, our associate, and the Manager provided OUTSTANDING service! In addition to the service their selection of reclining sofas is unmatched + the pricing was well below area competitors during their Presidents’ Day sale. 6- stars!!

Dan was great and easy to deal and work with.

Our experience with Lisa was excellent. She was very professional and knowledgeable. She listened to what we were looking for and did not waste our time. She was not pushy or tried to lead us in another direction. For that, she got the sale! We will do more business with Lisa and Ashley Furniture in the future.

I appreciate the wonderful service of the Ashley Furniture Store in Columbia, SC and especially Susan Sorrell! ‘Looking forward to receiving my furniture soon!

Our purchase went flawless. John Paul was awesome. He was very informative and pressure free.

Dan was such a great sales person. He gave us our space but was there when we had questions. Very professional.

My experience was wonderful. I was met at the door. I was shown what I had been looking for. Then Lance helped me finish my order and delivery. I was very please with everything. Laurie

My Sales Associate, Dan, was more than excellent. He was more than helpful while I was looking and comparing loveseats; there were 2 that I could not decide between. About a week later I had decided and called to make sure Dan was working. He was and assisted me in completing my purchase over the phone explaining each step as I had never made a purchase with paperwork over the phone. We said good bye with thanks. THEN comes the excellent part. I had provided all the information on the WRONG loveseat. Dan was gracious and reassuring while he completed the process for the correct loveseat. He could not have been more helpful and kind through the process. You have an employee well worth having.

Many Thanks to John Paul: i had an absolutely fantastic experience shopping with John Paul at Ashley! He was incredibly knowledgeable, patient, and attentive to all my needs. From start to finish, he made sure I found exactly what I was looking for, offering excellent recommendations without being pushy. His professionalism and friendly attitude made the whole process seamless and enjoyable. I couldn’t be happier with my purchase, and I highly recommend asking for John Paul if you want top-notch service. He truly deserves 5 stars for going above and beyond. Thank you, John Paul, for making this such a great experience!

John Paul was very helpful with finding us a new couch perfect for our furry children. As a bonus, he also helped me get a side table. He was very personable and assisted my husband the previous day with finding options so we could be in and out afterwards!

John Paul was extremely helpful and detailed in helping us find the perfect couch to replace our current one. He’s also all about the troops which I also appreciate!

Dan was fantastic! He was very knowledgeable about Ashley's products and helped us get exactly what we needed for our family. I would absolutely go back to Ashley for furniture in the future and ask him to help us again!

Dan was great and very patient with me and my family and my needs to budget constraints. Would return here again.

John Paul was super helpful and knowledgeable! We'd highly recommend him.

Dano did a fabulous job showing us around and helping us get things situated to get our bed!

Susie is AMAZING! She listens, is patient, and is extremely helpful! Thank you, Susie, for helping make our move to SC more complete and easier.

Brandon M was very patient and accommodating! No hassle sales are the best!

Brandon M. Was very nice, patient, and most importantly not pushy! We can't wait to get our new furniture in a few weeks! Thanks again for everything

Daniel was very personable and gave us the time we needed to talk it over

John-Paul was absolutely incredible and extremely helpful!!

John Paul was very helpful, patient, and understanding of our needs. He was great!

Angel and Brandon M. are amazing representatives of Ashley and they were great to deal with. Would recommend to anyone. Thanks again.

Great experience with both Brandon M. and Angel

Troy is great!

John Paul was fabulous. Informative and helpful but not at all pushy. Will definitely shop here again.

I enjoyed my shopping experience at Ashley’s Furniture. I’ve shopped there a few times now and always love my purchases. My consultant today was Susan Sorrell, she was very nice and professional and got me exactly what I wanted.

Amazing service

DAN thank you for assisting me with finding the perfect sofa sleeper. Also, I was so excited when you told me I'll be receiving this item in 5 days. Compared to the other stores, It would take over 6 months close to a year just to receive my item. Again, thank you. "SUBERWOMAN" HOME CARE SERVICES

Ed were very friendly

Great selection of products and the salesman was friendly and knowledgeable.

Mr. John Paul is absolutely great salesman with a lot of knowledge and patience and experience. We did enjoy dealing with him

John Paul did a great job selling us a bed

Great customer service.

Brandon was very helpful and got me the best price!

Went to browse mattresses and met Jon Paul and we had a great time deciding on our purchase. No sales push, just comfortable conversation. Jon Paul was knowledgeable and transparent with all the information. He listened to what we were looking for. Can’t wait for our new Sterns & Foster to arrive! Thank Jon Paul!

John Paul was a great salesperson to work with. He was helpful, knowledgeable, and friendly. I would definitely recommend seeing John Paul at Ashley Furniture if you want good service with a friendly guy!

Such a positive experience! Troy is a rock star! We appreciate the amazing customer service so very much. Incredibly grateful that Troy & Lance took such good care of us. And we got such an awesome deal on our dream bedroom set! Happy customers here. 😊😁😊

Great service.

Go see John Paul at harbison store😊

Brandon M was beyond helpful!!

We have bought many items from Ashley on Harbison in the last few years and are always very pleased. Shout out to Angel and the staff at "big Ashely" who worked a recent delivery issue for us and hit it out of the park with customer service!!!!

John Paul was great! No pressure and great customer service

Susie andAngeleere very helpful

We have had the best experience with purchasing a couch last week. Alice Barnes was the lady that helped us and made are buying process very easy.

Brandon M. Was fabulous. He answered every question that we had and went above and beyond.!

Great!

Had a great experience shopping at Ashley’s today with the wonderful help of Angel and Lance. Thank again so much!!

John Paul took excellent care of us, answering all our litany of questions, and our experience was as pleasant as could be hoped for.

John Paul provided great service today! I am thoroughly happy with my purchase and the service I received today at this Ashley location.

Lance went above and beyond to help us get the couch we wanted!! Highly recommend Lance at Ashley Furniture in Harbison!

Dan-O is the Man, AKA DJ Man-0. Seriously, Dan was very helpful, patient, attentive, and very professional. We would highly recommend coming to Ashley and asking for Dan. He's there to close the deal without the pressure of being over your shoulder.

Deb was great and so much help! Highly recommend

Troy is the best

We stopped into Ashley’s Furniture the other night and had a fantastic experience thanks to Alice. She was incredibly knowledgeable, helpful, and low-pressure throughout the entire process. Alice answered all of our questions and guided us to the perfect pieces for our home. It was such a smooth and enjoyable shopping experience. Highly recommend asking for Alice if you’re shopping here!

Thank you John Paul for your help! We appreciate your assistance in selecting our mattress.

My family and I are extremely grateful for John Paul's help. The process was easy and we are so happy with the price. Thank you again for your patience.

John Paul was a great help and provided all of the information we needed. He was very helpful in providing information in order for us to decide which bedroom suite we wanted.

Very food experience with John Paul. GREAT CUSTOMER SERVICE..

John was so helpful !!!

John Paul was awesome, helpful, and very easy to work with! Would highly recommend going to him!

John Paul helped us pick out the perfect sectional! Amazing customer service!!

Alice was very helpful with helping us pick out the perfect pieces for our new home.

Fantastic experience as always! Great customer service. Brandon N. was very knowledgeable, efficient and patient with our toddler. Thank you!

We had such a great experience at Ashley Furniture! We got two pieces of artwork for a great price! Dan and Alice were super helpful!

Great service! Staff very helpful and friendly!

Dan was very helpful! He is so friendly and easy to talk to. He listened to our families needs and helped us find the perfect couch!

Alice Barnes was fabulous to work with! We are very happy.

Brandon was wonderful to work with!

Great experience! Dan was a great salesman. No pressure and extremely knowledgeable. Worked with me to get a great deal and a great sectional.

Lance was excellent to work with.

John Paul

John Paul

Dan did a great job!😎👍

John Paul was very helpful in helping us find exactly what we needed. Excellent service.

John Paul took care of me. Everything was discussed and reviewed in detail. Very professional

We had a great experience with Lance’s help and expertise.

Ed Straiter was very helpful and pleasant to work with.

Consultant was Deb, she was friendly, patient, knowledgeable about the products and willing to work around my schedule. I appreciate the good customer service.

Lance was amazing! He was very personable, attentive and knowledgeable.

Deb greeted me promptly and was very helpful throughout the entire process. She made me feel welcome and kept me well informed.

Good service, but don't explain all the add on's after a purchase. Once you signed that you have received item no return or getting things fixed. Pressured to sing quickly.

Lance was great and very helpful for me and my mom. Would recommend highly.

Great guy! Personable 👍

My mom and I worked with Alice who is beyond amazing. She worked with us each step of the way and made sure we understood everything that was going on. She took the time to give us all the information we needed and made sure to answer all our questions. I would definitely go back to her when it comes to purchasing more furniture.

John Paul was fantastic.

Alice was wonderful to work with and was extremely helpful in the process of looking at and buying a new couch.

Dan was helpful and professional in our purchase. Great representation for Ashley.

Wonderful experience working with Brandon M! Very professional! Recommend working with him.

Lance was great helping us buy a great mattress. 5 stars

Amazing customer service from Brandon M! 👍🏻

Dan was very helpful and knowledgeable.

John Valenzuel was fantastic! We told him what type of couch we were looking for and he showed us multiple options. He even took his own keys out to show how one of the couches was scratch resistant. He gave us space to browse but was always there if we had questions. He was patient with us and knowledgeable of the furniture. Great personality and awesome salesman! 10/10 recommend!!

Deb was very helpful and listened to our opinion. Greeted us very friendly no pressure. Very good experience

We had a great experience. I am a particular customer and ask A LOT of question and take my time. Especially when making a larger purchase for my home. Brandon Nichols was very kind and patient and understanding to what we wanted and with me in general LOL!

Susie was phenomenal. Not only did she ensure we got the right base for my grandmother to suit her health needs, but was not pushy as so many salespersons are to get the highest sale possible. She was empathetic and personable. Thank you so much.

Troy the manager came up to us as soon as we walked in and was friendly and helped us with everything. Great experience, friendly staff

Dan was very professional and respectful of our time. Found our sectional and we were out the door within less than an hour. This was the best furniture purchasing experience we have had!

Dan was wonderful. He was very pateint

Alice was wonderful to work with!

Alice was very attentive and a great help in deciding what was the best choice for our family. Thanks very much Alice

Brandon was a great help to us. He made it a good experience, and I never go furniture shopping, so this was a massive deal for me.

The staff were very approachable and nice they assisted me right away when I entered the store and within 30 minutes I was able to purchase the bed I want.

Brandon Nichols was very helpful with our recent purchase of a recliner!

Dan did a fantastic job, I especially appreciated him being very informative and helpful without being pushy. 10/10 experience!

Dan was great to work with from start to finish of our furniture purchase.

We went to Ashley before we left to head home to Charlotte. For us, this was” One Stop Shopping”. Dan was the man, very friendly and we were able to finish furnishing our brand new Lake House. The atmosphere in this location is awesome. We told Dan exactly what we were looking for and he found it all. Also Bought some extremely reasonable decorations… Pleasurable experience is spot on.

We had the best experience with Alice B today! Thank you so much for making this easy and enjoyable. Customer service is rare anymore but she NAILED it!

Alice is a fantastic sales consultant! She was a tremendous help! Thank you so much. Great employees make all the difference!

Super helpful folks, had exactly what we wanted for the price we wanted to pay. Very enjoyable experience. Dan was our salesman, and he was a lot of fun to work with!

Alice Barnes is a super 🌟. Her knowledge and expertise keeps us shopping at this store for the past 5+ years. Ask for her. Tell her Chris sent you!!

Troy was awesome ‼️‼️‼️

Very nice place, it’s quiet, peaceful and wonderful. The bathrooms are very clean and comfortable. Place is relaxed and the workers are very friendly.

5/5 stars (and many more) to Alice Barnes! She greeted me at the door with the biggest smile, helped me find the perfect couch for my apartment, and made the entire process very enjoyable and simple. I will be going back to her for future furniture needs! Highly knowledgeable, great conversationalist, and overall has a great personality and "vibe" about her. Thank you so much for your help!

Our sales professional, Alice Barnes, was very helpful. We were able to find exactly what we needed.

Alice at the Harbison store is AWESOME. She is so helpful at finding what I want..fast & very easy to work with..

Excellent customer service and communication. Brandon N. was friendly and knowledgable.

I am a first-time Home Buyer and had a great experience consulting with the store associate, Lance.

Had a great experience overall! The salesman Ed, was professional and patient. We went through a lot of options.😊 Will definitely shop there again.

Brandon M. Was a great salesman. Helped me out right away and pointed me in the right direction in purchasing a dining set.

Our experience with Troy, Store Manager, and Susan, Top Rated Sales Representative, was exceptional at the Ashley HomeStore located on Harbison Blvd. in Columbia, South Carolina! They were very professional and diligent meeting all our needs. We cannot thank you enough for your wonderful customer service. Thank you again, Summer C. Tompkins, Esquire, David E. Massey, Esquire, and our Teenage Son. We look forward to doing business with you again soon!

John Paul was awesome, great customer service!

Had a great experience here with John Paul. He was very friendly and knowledgeable and helped us get the right pieces at the right price!

Brandon M was great! Very helpful

Lance was very professional, understanding and helpful with us. Would do business with him again. The store was welcoming and clean. Can't wait for our new couch to be delivered

Great to work with. Very helpful.

John-Paul, Lance and Angel were great to work with.

Great experience with John Paul. He helped us find exactly what we were looking for. We will definitely come back in the future.

Great experience. John Paul did a great job. He was not a pushy salesman but was there to assist in meeting our needs.

John Paul was so amazingly easy to work with. He let us shop but kept us informed of our options. No pressure, would recommend to so many more. Thank you for your help.

Easy transaction. The sales rep was Brandon M he was very helpful!

JP did a great job making sure to answer all of my questions and helped me to save the most amount of money that I could! I'll be asking for him the next time I need furniture.

We have in a few times and had Alice as the sales rep. She is fabulous and down to earth. What we really appreciate is that she doesn't push. Highly recommend!

We came to buy a new living room set for our home and got greeted by Mr. Juan Pablo as our sales representative. He truly was amazing. He was so patient showing us our requests on furniture. He guided us every step of the way and gave us his honest opinions on the furniture we looked at. We came looking for a living room set and ended up buying a set of great mattresses. Mr. Juan Pablo was truly a great sales representative. He's the kind of person that sale's from the heart and not for a commission. We are thankful we had him as a sale's representative.

We had such a great experience with Deb! She had such a bubbly personality and was very knowledgeable about everything.

Go get all your furniture needs from Ashley’s on Harbinson and make sure you see Brandon M. He’s the best!!

Love shopping with Ashley Furniture! Always super easy and always find what you need! Thanks to Brandon M. For his amazing help!!

Love Angel she is the best !

Great staff, family friendly environment. One stop shop for everything you need!

Alice was amazing! Very personable.

The team at Ashleys has been amazing helping me with my order. From Dan’s patience, to Angel’s help with my delivery set back, to Troy making sure all of my items were protected, it really has been a great experience. I would definitely recommend this location to anyone!

Dixie was absolutely phenomenal! She took her time and showed me around the showroom. She didn’t make me feel Pressure at all and even took prices out of the couch on the showroom to ensure it fit in my living room. Will absolutely come here again and work with her! I recommend! A joyous process indeed.

Brandon N was extremely helpful and made the buying process smooth.

John Paul was helpful and got me in and out!

John Paul was extremely professional and kind. He answered all of our questions and even helped us measure the furniture to ensure a proper fit. He has a great sense of humor and made the shopping experience enjoyable. We highly recommend him!

John Paul help my daughter find a couch and she is so particular.

John Paul helped me find the perfect couch for my living room!

Very enjoyable experience. John Paul was great

Alice was wonderful, and I found the right the sofa for my apartment!

Brandon M was very helpful and eager. We loved the energy the jokes. Really felt at home

We Would Like To GIVEEEEEEEE A BIG SHOUT Out To BRANDON M!!! He Is A Great Salesman And Have Great Customer Service! Thanks For All You Do !

Brandon at the Harbison location was great. Even though he’s a gamecock! 😂

John Paul

Came in to purchase a king mattress, Deb was amazing. It was a quick and easy process! Love our local Ashley furniture store!

Alice B was wonderful helping me furnish my living and dining room.

Excellent attention

The salesman ,Lance was great. He greeted us , told us where everything was and let us browse and left us alone , and when we questioned he answered them with no pressure.

So EXTREMELY helpful. We furnished 4 rooms and Brandon made sure we got a great price point! Such a wonderful shopping experience, and everything is beautiful!!!

It was great working with Brandon , he helped in furniture and mattress shopping.

Had a wonderful experience today with Lance. He helped us find exactly what we were looking for and was very helpful.

Lance was a great help and was very straightforward. In and out fast with knowledge of exactly what we were getting.

Wonderful customer service from Alice. She had all the answers and was super helpful. We got a beautiful couch and entertainment stand with her help!

Ed was very helpful with us getting the couch we wanted and needed! He was not pushy like a usual salesman and always worked with us until we were satisfied! Recommend seeing Ed!

Just purchased our living room set and a new mattress from here. Alice was our sales person and she was awesome. She gave us time to find what we liked without bugging us. She was very friendly and easy to work with. If you need furniture stop in and see her.

We had the best experience at this Ashley’s Furniture! Absolutely stellar customer service from JP as well as the manager. After going to quite a few different storesbefore stopping here, JP was so patient and showed us so many options. He found us the perfect blend of all that we were looking for. I would highly recommend saving a ton of time and making this your first stop when furniture shopping. :)

Don't want to be pushed but at least ask if I need help or say hello

Excellent service and selections - John V was knowledgeable and attentive in all the right ways. A true gentleman. We found exactly the furnishings we were looking for - got a superb mattress and also some beautiful lamps on sale. We had a great experience working with John V. We’ll definitely be back and we will surely request to work with John again.

I knew what I was looking for, so it was pretty quick. However the availability and timing for delivery is not convenient.

Brandon and Troy were the best and so helpful! Walked out the store having ordered a brand new couch and rug within 45 mins!

JOHN PAUL was a very polite and helpful guy 👍🏽

Alice Barnes was easy to work with and super helpful.

Mrs. Alice was amazing! She was very knowledgeable and friendly. Extremely dedicated to the point she ran out to the parking lot with the best deal possible to bring us back in.

Brandon at the store was absolutely amazing!!!! He was so kind, considerate, and very helpful in terms of getting info about couches pet safe!

Brandon M was very helpful with our entire dining room set! He made sure we had the best deal and were well taken care of!

Brandon's customer service is exceptional, ask for him as soon as you get in.

Everyone had great customer service and Troy was exceptional with helping my husband and I. We have been Ashley’s customers for years and have not been disappointed.

John was very helpful and patient in guiding us. We ended up buying a couple of things at a decent price! Highly recommend him

When we first got into the store somebody came up to us right away that person happened to be Lance and he was knowledgeable courteous and very friendly

John Paul at ashley furniture was wonderful. A good, honest salesman that helped me find exactly the mattress I was looking for.

Got exactly what I wanted & Lance was really cool & kind and helpful

Really great purchasing experience. Provided delivery details. John Paul and Troy dud an awesome job.

Mrs. Alice was knowledgeable and so helpful!

John Paul was extremely helpful and made the process of ordering the coffee table we loved easy. He has a great attitude and made us feel welcome!

Lance was awesome! He helped me tremendously and will definitely return! Thank you

Lance did a great job of helping me choose the right furniture for my needs. I highly recommend Ashley furniture and Lance

John Paul WAS A GREATTTT GUYYYY HEREEEEE !! Thankkk You EVEN THE MANAGER !! Thankkk YALLL !!

Great experience shopping at Ashley yesterday. Deb was friendly and professional. She let me walk around alone checking on me from time to time. Answered all my questions.

We got all of our furniture needs covered here! From beds and couches to dining tables, they had everything we wanted. Look for John Paul – he’s fantastic! He really listens to what you’re looking for and makes sure you find exactly what you need. His help and attention to detail made the whole experience so easy. Highly recommend!

Jean Paul was a monumental help and helped guide us to the right furniture that we wanted. Highly recommend!

Had an absolutely wonderful experience. Lance was very knowledgeable and helpful. Really awesome! 10/10

Alice was honest, patient, knowledgeable and super helpful. I will definitely ask for her on my next Ashley furniture purchase.

We had amazing Service with Alice! She was such wonderful help!

Awesome. Very helpful and patient while we found the best couch for our needs

I recently purchased a beautiful sofa, and I can’t say enough great things about my experience, especially thanks to Brandon! From the moment we walked in, he greeted us warmly and made us feel at ease. Brandon went above and beyond to ensure we found exactly what we wanted, guiding us through options with patience and expertise. He made the entire process incredibly smooth and stress-free, handling all the details seamlessly. It’s rare to find someone so genuinely committed to customer satisfaction, and Brandon truly made a difference. If you’re looking for a wonderful shopping experience, be sure to ask for him—you won’t be disappointed!

Alice Barnes is fantastic! So PATIENT and just wonderful to work with!

Alice and Troy did a great job helping us and assisted in the purchase of our new furniture!

Alice Barnes was wonderful from the minute we walked in! Pleasant greeting. Told us where to find what we were looking for and left us alone! When we had questions she was there to answer and is so knowledgeable! We ended up buying a dining set and the server!! Thanks Alice!!!

Great service and selection.

Lance was very professional and helpful.

I would've given 5 stars however the delivery of a dining room table the delivery people left a big gash in our wall. Stripping the paint. Unfortunately as minimal as it is it'll be a pain to try to find the exact match for paint as we are new home owners so I have zero clue what type and what exact color the paint is. Live and learn we had issues at our old Ashley furniture store and figured we would give this new one the benefit of the doubt. Never again will we shop at an Ashley Furniture Store. We had zero issue with another furniture company that delivered many Moore items with no scratches to any wall or floor.

John Paul was awesome!! Highly recommend!

Wonderful experience with John Paul and Angel. Very knowledgeable. Walking out with more than we came in for. Can’t wait for delivery.

Brandon did an amazing job - I hope everything else goes as smoothly as working with him on this purchase.

Great customer service!

Brandon was so great with assisting me and my wife ok a new Larce Collection Couch. He was very attentive! We will recommend anyone who is looking for a new furniture piece in your home to work with him!

Give Lance a chance to enhance your furniture circumstance

Lance has still got it!

Deb was awesome. We don’t like being hovered over or pestered too much and she was so great! She let us look and helped us when we were ready! Explained everything professionally!

Alice was awesome!

I recently visited Ashley Furniture with my family to find the perfect couch, and I couldn’t be happier with our experience, thanks to Mrs. Alice Barnes. Mrs. Barnes was not only knowledgeable, patient, and kind but also super chill and funny, making the whole shopping experience enjoyable and stress-free. She went above and beyond to provide us with all the information we needed, and there was never any pressure to make a quick decision. Her accommodating nature and expertise helped us narrow down our choices and find the couch that was just right for us. We’re thrilled with our purchase, and I highly recommend asking for Mrs. Alice Barnes if you're looking for a fun and comfortable shopping experience at Ashley Furniture! We will be back soon! Thanks so much!!! Elizabeth Epting

Brandon our salesman was great. Fantastic service, he went above and beyond. We would recommend to our family and friends.

Very professional and helpful. Answered all questions and pleasant to deal with.

John Paul is helpful and excellent.

Angel is the best

Very helpful salesman. Actually liked two different living room furniture sets. Finally decided on one that I think will be perfect for my home.

Our salesmen Brandon did excellent job showing us around snd the different options. He went the extra mile showing us what would best fit our needs.

We worked with Alice, who was fantastic! She found us exactly what we wanted. We will be coming back!

Brandon Nichols is one of the most helpful people I’ve ever interacted with in the consumer industry. Brandon helped me and my fiancé find the perfect couch. It was delivered and within a week, it was squeaking really bad. I was back and forth with customer service and the repair department for 3 months with no luck. I was completely and entirely fed up with the situation. Brandon saw a review I left (at corporate, not at the store). He called and asked what was going on and said to give him a day. Brandon called me back the next day and said he got them to agree to replace the whole couch and it would be ready in about a week. I know that will not always be the case for everyone, but my point in sharing this is that he will go above and beyond to make sure you’re taken care of to the best extent that he can help with.

Our salesman Ed was great he worked with us on the purchase and now we are looking forward to our new furniture.

Brandon M was great. He had great professionalism and met all of my furniture needs. Come see him for deals!

Brandon was pretty cool!

JP and Troy were awesome! Helped us picked new den and kitchen furniture! Great selection!

Had a wonderful experience with Troy and John Paul today buying a few pieces. Definitely recommend

We had a great experience with Alice!! She hooked us up super quick with a couch we will love for a long time!

Great customer service from John Paul! He was very friendly & enthusiastic. He got us the best price & made sure we got several options for what we were looking for!

John Paul helped us out greatly. My daughter Loves what we got ordered. Great and helpful guy.

Overall the sale process of my experience was pleasant. The problems began when my salesperson Brandon, made a mistake on my order and ordered too many chairs. During delivery I mentioned that there were too many but because the invoice was “not wrong” they had to leave them with me and I had to call the store. Call after call the buck was passed. 3 times I was told they would create a return ticket but yet, nothing happened and no record was made each time. I finally got the store manager (also Brandon) to return my call and he tried to feed me some bs that when you calculate the discount I was given (because there was a sale) against what the price should/would have been that I actually got the two extra chairs for free. I said no… you take the price I paid for the chairs and divide it by how many I paid for and that is the price I paid for each. That would be my refund amount. Nope. He flat out refused. Please note that according to the store manager, they don’t return merchandise they only create service tickets. Evidently even if the mistake was theirs. So make sure you check your invoice before you leave the store. The way they check you out in the store, you can’t see the screen at the counter, they just tell you what your total is and they run your credit card. It isn’t until they hand you your invoice that you can see what was actually ordered. So in the end I’m stuck with 2 extra chairs in my dining room that I had to pay for!! It’s sad that sales tactics have come to this. Update: I replied to their response in two separate occasions with no reply. I guess they just wanted to reply for show. Not surprised.

September 2nd Greeted by Store Owner/Manager. Stated we wanted a mattress and inquired about haul away, was told yes to haul away. Handed to Lance, who agreed they do Haul Away. Agreed to place order. Printer not working, so order was emailed. Confirmed with Lance ordered contained 1 Queen, 1 Base, 2 Covers and Haul Away. Informed later delivery date, due to base needing to be ordered. September 10th Ashley order Dpt called and asked if we meant to order a Queen Mattress and King Base, we did not. Rep stated email needs to be sent to fix. Inquired if issue be fixed and delivered on same date, confirmed yes. Was told to call Harbison and expedite issue. Transferred phone, Lance wasn’t working, other worker fixed issue. Inquired if issue be fixed and delivered on same date, confirmed yes. September 17th Delivery Day! 45 minutes late, fine. Only Mattress was delivered, and refused to take haul away. Delivery guy called a rep, rep spoke with me, rep stated base will be delivered October 3rd, and if Haul Away wasn’t on the order form, they won’t take our old Mattress and boxspring. September 20th Called the Ashley Harbison phone number that is listed on Google, but instead of being sent to the Harbison location, I was routed to their Customer Service department. Rep wouldn’t transfer call, wanted to fix issue. Inquired about adding Haul Away on order when Base is delivered since sale rep failed to do so. Rep stated that Haul Away is only done when mattress is delivered, since mattress delivery is done, haul away is no longer an option. Inquired why they were delivered separately, was told that the “client” wanted separate delivery dates. No we did not. October 3rd Base Delivery. Super quick, no hassle, base works. Google Reviews Cap reviews, more details withheld due to this. Summary: * Mattress and Base delivered separately, when informed they wouldn’t * Was told three separate times Haul Away would be dealt with, no problem, only to have to call Haul Away services and be charged $500 in order to take our old box spring and mattress * Furious, Disappointed, need 3 more mattress, but will take business elsewhere.

I had such great experience at Ashley’s today! The prices were very reasonable and so many options to choose from. The sale agents Mike Paul and Lance, they were incredible and very nice. They went above and beyond to help me!!

Susie was absolutely wonderful! She took her time to show us different options and helped us find the perfect recliner and coffee table. I highly recommend Ashley in Irmo and definitely ask for Susie.

We were greeted by Troy at the door very helpful got us started immediately, pleasant entry. Then we got locked in with Brandon M for our salesman he wasn't a salesman he was a very friendly person with EXCELLENT knowledge never pushed us to one product or rushed us (we were there 5 hours) helped us lay it all out move tables from one section to another, compared sizes and dimensions with us from other products, overall the BEST experience we've had in a furtinure store. 0% financing for 2 years excellent for our budgetting purposes. If you're looking for new furtinure this is the best place in columbia to go, make sure to get with Brandon! Phenomenal dude. Thanks again! Update: our couches we bought wouldn't fit, we discovered this before delivery went back picked new ones he updated everything with no problem and got it scheduled. I won't ever shop for furniture in another store.

Great experience and customer service ! Troy helped us find the right furniture for my nursery. Super happy with our experience.

Overpriced, cheap, and disgusted. You would think this bed is shiplap and real wood, nope! I've seen pre-engineer wood before but this is particule or vinyl cheap cork materials used. I was under the impression it would feel just like the wood in the store. Haven't been 24hrs and I'm not happy. The hidden fees even the mattress protector looks like something brought from Bogota or thrifty store. Unfortunately Whitash is going out of business and I was referred to Ashley's. Make sure you have sales person that will tell you the furniture and knows what he's selling. Ashley's located in Harbison SC. Mattress and Box Springs are over priced! The European Pillow tops I received same brand but sleeps better at Boxdrops or box.com are better and cheaper with real box springs and not some flimsy metal. Save your money by not shopping here!

John Paul assisted us in looking for furniture for my new place. Super knowledgeable about the product and showing options within the range of what I was looking for. Very friendly and would highly recommend.

Great experience definitely going back when I need more furniture.

Lance is absolutely amazing!! My husband and I have been looking for a couch for our new home for about a month. We had been to several furniture stores and had awful experiences. Was even followed out to our car by one salesman. Lance made shopping so easy and personable. He made sure that we were absolutely sure of what we wanted and that we got whatever sales were possible. He even moved furniture across the store to make sure it matched for us. I cannot recommend this man enough!

Had a wonderful experience with our salesperson. Her name was Angel and she was truly a blessing to us!!

Just purchased a beautiful table and chairs with Alice. She was wonderful! Very helpful and knowledgeable!!!

Juan Pablo es muy simpático y ayúdame.

Been wanting to buy a chair and ottoman. I walked in just before close. And was treated excellent. My Ashley credit card had closed and she opened it back up! Gave me the internet price and 0% interest! Does not get any better than that. Thanks susan

Extremely helpful

John Paul helped us to make a wise decision. He was very knowledgeable, helpful and great to work with.

John Paul was a great with helping me make great WISE decisions

John Paul was great and helped me make wise decisions!

Alice Barnes showed me all around the store and helped me make some great decisions for my client’s hunting cabin! It was a friendly, personable experience and she was even able to price match and get me some great deals on the furniture!

Deb is super helpful and professional. Works with customer for great pricing. Thank you for great customer service

It was super fast and John Paul was super nice and helpful

Awesome service with John Paul! Very knowledgeable and patient in helping to select the right purchase! Super awesome!

Had a great experience when furniture shopping here, Susie & Angel helped me a lot, i was very indecisive but they made some suggestions that guided me in the right direction the whole time. Definitely will be visiting in the future the customer service was excellent.

Susie and Lance were great to work with! Susie was so patient with us! Honest and great experience!

John Paul and Brandon Price matched for us Got the chairs we really wanted

Very good customer service.

Great furniture choices. Our salesperson Brandon was extremely helpful. I highly recommend stopping by!

Alice was hands down the best home furnishing professional for this Ashley location. She was super attentive to my needs and concerns and made this process so much fun! Thank you Alice so much for all your help:)

Alice was super helpful and made the financing process super easy. Will definitely be making a trip back to South Carolina

ALICE!!!!!!!! Fine young woman was the sweetest, most helpful, and pleasant part of my visit. She made this whole experience worth it and was very patient and sharing pointers and experiences from previous customers.

JP (John Valenzuel) helped us down select to the right mattress. He was very informative and patient as we went back and forth testing different beds before deciding. He was friendly and enjoyable to talk with.

Edit: it's been 2 months and they still have not delivered the rest of the bed frame and told me it's going to be another month! I asked for a refund and they told me they will not do it under any circumstance! Bed frame came without headboard legs, hardware, and center slat support legs, reached out to Ashley and they tell me no matter which route I take it will take three business days to hear back from someone to confirm and my options are have it mailed to my house 7-10 business days later then call them to schedule assembly or reschedule another delivery of a new bed and have them pick up the incomplete bed frame when they have time to do so....the whole process was handled without any consideration for the situation they caused me to be in. DO NOT buy from Ashley if you don't want to be left dealing with their horrible customer service and have them put you in a horrible situation instead of Manning up for the mistakes they made and handling it appropriately! Customer should not be left in a bad situation because of the mistakes of this company and they don't seem to care at all.

Lance was a helpful salesperson but not pushy

Ed was very nice and professional

We had a good and smooth experience with our purchase at this Ashley furniture location. The staff was helpful, knowledgeable and friendly! Thank you!

Alice was super nice and helpful! Great experience buying furniture!

We had a wonderful experience at Ashley Home Store. Susie and Lance were so friendly and helpful, and we'll definitely continue to shop for our furniture at this great store!

Troy, Lance and Brandon are FANTASTIC!

Lance was so awesome!!!

We have had several visits with Alice! She is always so helpful and patient with us and answers all of our questions. We have just moved here from Georgia and she knows we are taking our time and shows us everything we like. We are closing in on a selection and we couldn’t have done it without her. Ask for Alice!!!

Worked with alice. Amazing personality to work with. Very patient and a breeze to work with. Worked with her 10 years ago and working with her again was a phenomenal experience!

Alice amazing personality! Had her 10 years ago and have her again. Absolute delight to work with.

Sales lady Susan was very helpful in helping us choose the best solution for our living room. We are so grateful to have her services.

Susan was awesome!!! Come see her for your furniture needs.

John Paul got us in and out in no time. Explained all details and let us know what the best deal for us personally would be. 10/10 !! ⭐️

Lance was fantastic. It was a great experience.

John paul at The Ashley store was great. Very knowledgeable!!

John Paul at the Ashley store on Harbison went above and beyond when we were shopping for our media room. Not only was he extremely patient with us, he gave us top-notch service!

Angel the Operations manager was the one who helped us. Outstanding service, selection and prices. I have been to other furniture stores and this one had what I needed and at the right price. I am looking forward to my next purchase from Ashley Furniture.

John Paul nice guy, very helpful. Love how he helped my parents find their beautiful couch 🫶🏼. THANK YOU JOHN!! May god bless you and your family and friends. Thank you ASHLEY

john paul was very nice and very demure.

john paul great service

John Paul muy amable y amoroso

Brandon M. was a pleasure to work.

Stopped in for a new sofa. Lance was very helpful and the process was easy. We ordered a chair as well but then changed our mind and wanted the loveseat. They have a 3 day change order so we went in and Angel helped us get that fixed. That process was also super easy. Excited to get our new furniture soon!

Alice was a great help! Very good experience

Lance was awesome to work with! We were in on a very busy Labor Day weekend and we still felt very well-taken care of! Everyone was awesome to work with!

Salesman LANCE is the man. Helped me and my wife (mainly the wife) 😂 If Lance sees this, will return bro, preciate you!

Troy and Brandon were a big help. Answered questions but not pushy. Thank you!

My experience at Ashley Furniture was INCREDIBLE! I was helped by Lance who was informative and made me feel comfortable with every decision or non decision. As far as customer service and providing a good experience, he hit the mark! Ask for Lance next time you need some new furniture!

Got some great furniture today from Lance who was fantastic!!! Highly recommend

Susie was very helpful!Just purchased my first sofa!

Ed let us look and then he was available to answer our questions. We love our purchase. Thank you, Debra

Brandon M and Angel were awesome and helped find everything needed

Troy and Brandon were great

Lance, most patient person, had to deal with me for 3 days. He listened to my needs, was never a pushy. Allowed me to think and wander around the store. But kept checking in on me to make sure that my needs were met..

Had a great experience! Ashley is was really nice and helpful. She was so friendly and answered all our questions. Definitely will be going to her again next time!

Alice was excellent help!

Susie was great! Helped us pick out the perfect table and couch.

Ed was great! He helped me out with all my questions and understood my needs. I never felt any pressure from him as I looked around the store for a couple of different days, once by myself and then with my family to help make final decisions and then he helped us out when it came time to purchase.

The Brandon’s were great!!

Thanks, John Paul, for your help. Really excited for my living room set!

Deb was super helpful. Got me what I needed, in and out. Great listener! Excited about a new room!

Sooooo no one wants to help customers.. Just sitting and lounging around, talking amongst themselves, " Not work related. ".. Looking around as if you're bored... How about providing customers service and answering questions 🤔 that need to be answered.I left with none of my questions being answered 😕

I would like to recognize your salesman Brandon, for the service he provided to us Tuesday 8-27. He greeted us shortly after walking in your store, and after a few questions took us to your sofas. We found the one we wanted almost instantly. He explained all the features and the warranty and we took a few minutes to look around at several others, before going back to the one we first looked at. The delivery date was within one day later, so it was very convenient for us. In all, the whole process was quick and easy and Brandon was very helpful with all our questions. We would highly recommend to our friends to go and check out Ashly’s furniture store, before going anywhere else. Thanks, Brandon!

John Paul and Brandon were the best. So helpful and knowledgeable about everything and really helped us make a decision on our purchase.

Susie was very helpful. Ordered exactly what I needed and fast too!

Deb was friendly and helpful. Got us setup with exactly what we were looking for.

Awesome professional customer service Customer service Lance Cline

Susie did a great job. Explains things well. Doesn’t pressure on you. Very personable.

Our experience with Brandon M. was amazing, he made time at the store great. Showed us to the section we wanted to see and with that we were able to find the perfect sectional. Brandon priced matched our purchase so we received instant saving. We will definitely be making purchases in the future.

Alice was wonderful with answering all our questions and showing us furniture she thought we would like. We will definitely work with her again and be back to this location.

Great selection. Quality and value. Sales associate Alice Barnes was more than helpful. Best experience buying furniture. Thank you

Excellent service provided by John Paul and Susie for our bedroom purchase! Thank you for your help!

Wonderful experience. Salesperson greeted me right away and told me some things and allowed me to look. I found something I liked and brought my daughters back. Then told him I needed to bring my husband back later that evening. Great conversation very helpful. We purchased the furniture and he connected us with a delivery guy because they couldn’t deliver be because it was on sale.

Ashley was a great experience! We got the sofa on the Labor Day Sale for our son’s college apartment . Alice was outstanding as our sales representative. She was no pressure, very helpful and friendly.

I opened a credit card account on my previous shopping experience. The credit card was mailed to my old address. When it had been close to 30 days out I tried to call TD Credit Card company 5 times and was on hold for an hour each time waiting for customer service. I finally went to the store and an employee helped me. But I was there again on the phone for 2 hours. I finally received the correct credit card and was going there to purchase some furniture. When I was checking out the salesman had me signing on the computer without a printed receipt. I spotted some fees on the purchase and was told that while it was interest free for 60 months they were charging me basically the interest at the store. So I decided to change the way I was paying and only charge one item. It was a tempurpedic mattress. So again I had to sign on the computer without a printed receipt. So I asked for copies of the receipts. When I got home I spotted that the order I paid for I was charged 10 % delivery fee for each order being delivered on the same day. My total delivery fee was $900.00!! I was also told I was being given a mattress pad so that I would have a 90 return on the mattress. I was actually charged for the mattress pad, $140.00. So I went back and cancelled the mattress. While I was there I asked how thy figure out the delivery fee and was told it’s from the warehouse to my house. I believe there customer service is horrible, there 0% interest is bull, and there delivery fee is outrageous. I will never use the credit card, and I will never have them deliver.

My family has bought several items from Ashley. We've been satisfied with every purchase over the years. All of the staff are very helpful, but we've had an especially good relationship with a Lance, who is excellent.

Lance and Brandon are ABSOLUTELY THE BEST, for the best customer service and laughs ask for both or one of the too. I promise you'll never forget the experience. Go and see for yourself.

Great customer service. Deb is very helpful and easy to work with.

John Paul was fantastic

My husband and I had a wonderful experience with John Paul! He was accommodating and overall very personable. Would definitely recommend coming and shopping with him at Ashley furniture.

Went looking at several stores to find a sectional for our home. We visited Ashley Home Store today and we were greeted by Alice. She was very friendly and let us know if the sales going on and let us browse. She let us be and explore, but was there to answer any questions we had. We ended up purchasing a sectional and Alice explained the options for the sectional, pricing, and delivery. Very excited about our purchase and enjoyed working with her!

Susie was a wonderful sales lady

Alice was a big help and made this an easy purchase!

Troy is a beast who will work hard to close a deal. Great teamwork.

John Paul is the man!! Not only was he super knowledgeable, he was extremely helpful trying to find exactly what we were looking for in our living space. Ask for JP and you won’t regret it!

Deborah was amazing! She walked me through options - pros and cons of each piece for our needs - and set us up with the best possible setup for our home. She was patient and kind - and very helpful! I learned so much about fabrics and furniture construction! Thank you!!

John Paul Valenzuela was so professional, calm and understanding when working with us. He respected by budget expectations. He was very knowledgeable about the furniture and quality. I would highly recommend that anyone work with him.

I purchased a counter height table that I love and Deb was awesome!!!!!!!!!! I will be back for that mattress Deb!

I'm so glad Ashley was our first choice for furniture. Troy was so amazing and made sure we found exactly what we were looking for. He took his time with us and we will definitely be returning!

Great service and products. Alice & Troy were beyond helpful in getting us started on furnishing our house.

Troy was such an essential part of our amazing experience at Ashley. He was so kind, attentive and extremely knowledgeable about his products and what would suit my needs best. It’s also a plus that he’s a big beautiful man 😅

Alice is more than awesome!! Her patience and customer is five star 🌟 Thanks so much Alice

Mrs Alice is amazing!! She helped me pick out everything for my new house and was a pleasure to work with!

The person who helped order a bedroom set as a wedding gift was extremely helpful, patiently working with me during the sale

John Paul was excellent sales person. Very patient, helpful and kind.

John Paul was great helping me purchase my new bedroom suite! He was great helping make sure we got the best price and making sure we were educated through the process. Thanks for your great service!

Worked with Troy during my visit. Answered all my questions and made himself readily available once I had made my selections.

Jessica was so helpful and so pleasant to deal with!

Had the pleasure of dealing with Lance. He was fantastic! Not pushy or trailing us around the store like other places do… he was funny, respectful and very knowledgeable on the products we wound up purchasing from him. We will definitely make him our go to person. Thank you Lance!

It was excellent

Go see Lance! You won’t be disappointed! Exceptional professionalism and very knowledgeable! He gave options without being even the slightest bit pushy. The store was very clean and nice as well.

John Paul and Ashley were amazing ! My number one choice furniture store every time !

John paul

Great help with everything, really tried and showed care.

Fantastic Deals, Products and Great People!

John Paul was great and friendly

Alice was so helpful when my fiancé and I came in for a couch for our new home! We had what we wanted in mind, and she made it happen while helping us explore all of our options😊will definitely be back, thanks Alice!! Edit: this edit does not apply to Alice, she’s been fantastic through this whole process. I came back to review the company. Our couch delivered without the chaise, and they said it would come today (Saturday). I understand things happen, but this was very disappointing after already having to wait several weeks on an almost $4k couch, and then being told a main piece wouldn’t deliver until Saturday. My fiancé and I both work long hours throughout the week, so we look forward to relaxing/sleeping in on Saturdays. We do love the couch, I just hoped for a little better experience after spending so much money.

Susie was pleasant and very helpful. No pressure but helped my son make great choices on his furniture choices for his new home.

Had a great experience. We came in do what we wanted they had it and they were able to save us 1300 dollars on our dream couch.

John Paul

Thank you Alice for helping us find the perfect couch, and bed room set for our new house and going above and beyond and staying late for us! We can’t thank you enough for making this process so easy.

Susie Sorrell was great to work with!

Staff are extremely unprofessional. One staff member who looks like Mac from Its always sunny in philadelphia followed me into a small corner of the store near couches and got so close to my face that I thought he was going to kiss me that I had to keep stepping back until there was nowhere left to step back to. I practically sprinted away from him and went and spoke to their other staff, namely an older woman who sits at the front and another staff member who sat besider her and I explained what happened in case it was not obvious and told them to clearly keep him away. The staff laughed after watching him do this to me. I was ready to furnish my entire newly bought home with furniture from this store and this was how they treated me.

Suzy was fantastic!!!

John Paul has been a great service to me! I was in and out. Highly recommend him!!

Brandon and Jessica are amazing!! Excellent service!

Ed was very helpful and accommodating at the store on Harbison. No pushy sales at all. I will buy there again if I can get Ed to help us. The furniture was very comfortable also; just what we were looking for and the price was very reasonable.

Mr Straiter was very helpful and did not try to push us into making a purchase of items that we were not there for. The whole experience was great.

John Paul was attentive and low pressure. Knowledgable and respectful

John Paul was awesome!

John Paul was great!

Deb was excellent knowing what we were looking for and knew right where to take us. Definitely would recommend.

Alice was wonderful and Troy helped us get the best deal possible. Would highly recommend you go see them.

TROY IS THE MAN AND ALICE IS FROM WONDERLAND . WONDERFUL EXPERIENCE WITH BOTH THESE OUTSTANDING INDIVIDUALS.. KUDOES FOR GREAT CUSTOMER SERVICE .9

My wife and I would like to say thank you to Ashley Home Store and team, especially Brandon for the great customer service. Brandon made it more about our wants and needs rather than a commission! We will be back for future needs!

My husband and I had been looking for a new sofa for a few days, went to multiple furniture stores and have NEVER received the customer service, care, time and patience that we received today from our sales manager Brandon M!! He is kind, knowledgeable and took his time with us! We are beyond appreciative and will be back because of him! Thank you again Brandon M for everything! You are AMAZING!

Please ask for John Paul if you want the best tempura mattress demonstration.!!!! This guy was awesome ,very knowledgeable about all other furniture as well. Thanks John Paul

Brandon was awesome! He helped me with everything I was looking for and made the whole process smooth and simple

Friendly

Great location, fun people. Brandon T was our sales person. A very chill environment, not pushy and he was very patient. Jessica is also awesome.

Went to buy a new couch, and our sales person was Chris from NY. He gave us room to look without any pressure. When it came time to purchase the one we picked up, it was an easier process and he worked with us to get everything done. It was a pleasure to deal with the staff, including Brandon that helped us get the pickup we wanted.

Did some brief browsing today for a sectional and John Paul was super helpful. Welcomed us, grabbed us a water and let us roam. When we were ready, we gave us some advice on what was best for our lifestyle. Overall a great experience. Will definitely be back to work with John Paul!

I enjoyed explaining my preferences to John Valenzuel. He is very patient and thoroughly explained the benefits of the furniture pieces. He also explained the various payment options to me.

Alice was great very knowledgeable on Ashley product had a good taste.

John Paul is super helpful!

We had an excellent experience with Jean Paul!

John Paul provided excellent customer service with a smile and positive attitude while ensuring he informed me of the options available through Ashley. See JP for your furniture needs.

Deb was awesome to work with! Very patient and accommodating!

Great experience! Deb was very helpful!

Had a great experience with Lance helping me pick out a new bedroom suite. No pressure, no fuss, and multiple financing options….will definitely buy from Ashley again!

Fantastic buying experience with Lance Cline. He was very informative. Not pushy at all. We will definitely be back when any future needs arise.

I been shopping Ashley Furniture for years, I shopped with a John at the Harbison location this time, everything was perfect, me being me he was very patient

Alice just helped us buy a new sofa! She was super helpful in every way. She showed us all of the different options and was so patient as we talked about all of our wants and needs! If you need furniture, go see Alice!!

Wow, Alice was a fantastic sales person.. so knowledgeable, friendly, AND Patience-plus! Thank you Alice and Ashley! Blessings!

John Paul, Angel, and Jessica were amazing at helping my family and me with furniture shopping! Moving can be a stressful time, but they were very patient and understanding of our needs. We couldn't ask for a better group of people to help!! I will definitely reach out to them for our furniture needs in the future😄

John Paul was very helpful with getting my daughters furniture ordered down to a reasonable price

John Paul was a great salesman, he spent a few hours getting me the best deal. Him and Angel. They even stayed an extra hour to finish things up. Glad I came. Went to 5 other places but they were the best by far

Great service from Suzie!

Had a great experience with John Paul. He was extremely knowledgeable and personable. Other people there were friendly as well. I didn’t feel pressured making a purchase. I’ll probably use them again.

Great experience. Great buys.

Chad was very helpful and nice!!!

Jon Paul was very knowledgeable, helpful and friendly. He helped us to find the item we were looking for on-line, when it was not available in-store

John Paul good job a.ho .

Shopping for furniture with my family is usually about as enjoyable as herding cats. My neighbor is one of those "cat ladies" so I have prior experience. John Paul at Ashley furniture somehow turned our chaotic quest into an enjoyable adventure. We visited the store so many times the staff should have started charging us rent. I do need to give some credit as John Paul greeted us with a smile every single time, like we were old friends meeting for croissants rather than indecisive customers returning for the tenth time to look at the same couple couches. Important to add we visited 7 other furniture stores but the top notch customer service from staff and selection options kept us returning. John Paul’s patience deserves a medal—or maybe sainthood. He listened to our ever-changing preferences with the calm of a meditation guru. No matter how absurd our requests, he had an answer and a piece of furniture to match. The best part..the staff’s sense of humor. Turned our furniture hunt into a comedy routine. Another salesmen clapped on our way out after final purchase. Unsure if it was from amazement my wife finally made a decision or because we made room for other customers. It’s not helpful when we sit on furniture at the store like we are in our own living room. By the time we finally made our purchase, we were almost sad to leave. John Paul made what should have been a stressful ordeal into one of the most entertaining shopping experiences of our time. If you’re in the market for furniture and a good laugh, do yourself a favor and go see John Paul at Ashley furniture store. Just be prepared to work with such a caring human who really does take the time to hear your wants and find a solution. Next time I'll save the trouble and this will be my first and last stop for furniture shopping.

From the time we walked into the store we were greeted by Debbie Very sweet and helpful throughout. We then was approached by Mr. Troy the manager. Troy was a great guy, very friendly and helpful. We received one of the best deals they could offer. Thank you

John Paul did a good job, Great customer service

Susie did a great job helping us find the perfect sectional. She was very knowledgeable about the products.

If indecision were an Olympic sport, my family would be gold medalists. We visited the store so many times that John Paul and the rest of the Ashley team probably thought we were planning to move in. Despite our countless visits, John Paul and store manager Troy treated us like VIPs every single time. They’ll treat you with the utmost patience, share a laugh or two, and help you find the perfect couch—even if it takes a dozen visits. Thanks, John Paul and Troy, for turning our epic search into a hilarious and enjoyable experience!

John Paul was exceptional. He was patient with my wife whom kept changing her mind. John Paul also recommended the perfect dining room table to enhance our dining area. We have been to many furniture stores but John Paul's customer service is why we decided to come back to Ashley. He is not a pushy sales person and is respectful of our time. Will definitely be back.

Chris was exceptional. The whole process was so easy and everyone was so nice. Found a couch we wanted instantly!

I had a great experience with Chad. He was very informative, very helpful and he had patience with me because I was very indecisive. He helped me get the best deal within my price range and I appreciate his help. If u shop here, ask for Chad!

Susie and Troy exemplified outstanding customer services. Susie listened to our wants and only showed furniture that met our needs. Troy came over to assist and made our experience exceptional. Ask for Susie when you visit!

Brandon and Troy were very helpful and got me the product I wanted.

Chad was great worked with me and my brother and got us the set we needed!

Great pricing and experience, Chad helped me find exactly what I wanted for a great price. Will definitely be shopping again

Brandon M. was outstanding! He greeted me promptly upon entering and was incredibly patient as I sorted out my financial situation. His friendliness made the experience enjoyable, and I highly recommend him to anyone visiting this Ashley Furniture location. 10/10!!!

Brandon N was my sales person, let me tell you, if you EVER need something from Ashley's, request Brandon N. Not only does he not pressure you to buy something , he was quite a cool guy. I actually had quite a good experience just with talking with the guy while he patiently waited like 2 hours for me to find something for my new home. Thanks Brandon and ashely furniture for the awesome 4th of July sales. Found some nice pieces to add to my home and I will be back!

The shopping experience I had at Ashley was top of the line. John Paul was exceptional! He helped me find exactly what I needed.

John Paul did an outstanding job helping me find the furniture that I needed. Service was world class! 10 out of 10!

I had a great experience choosing a mattress- the young man who helped me was Mr. Valenzuela. He was able to answer my questions and gave me really good advice- I am so happy with my new bed.

I stopped by Ashley to furnish my new home and John Paul guided me toward a few options that really fit my needs. I was impressed with the selection but more than that, how much the Ashley staff was able to guide me towards what really fit my needs. I have more of my house to furnish and I will certainly be back because of the service I received - which sure is harder and harder to find these days!

This location is fantastic!! Was helped by John Paul he was friendly, knowledgeable, hilariously funny, and best of all was able to get my wife and I everything we needed at an amazing price!

I never leave reviews but John Paul provided such amazing service I felt I had to give him the recognition he deserves for how well he did! Absolutely made my experience there amazing! Will be returning there and recommending to friends and family as well.

JP was nice and patient. Showed me my different options. I was moving into a unfurnished apartment. He was the best!

Great customer service from Chad and the Regional Manager. They were patient and thoroughly answered all of my questions.

John Paul He’s very good Help me

I’ve bought a lot of furniture from Ashley, and returned to get a new couch and bedroom furniture. John Paul was very professional and helpful throughout the process. I highly recommend this location and will return for my next furniture purchase.

I had a fantastic experience at Ashley Furniture in Harbison thanks to John Paul and Troy. They were incredibly helpful, knowledgeable, and attentive. Their excellent customer service made the entire shopping process smooth and enjoyable. Highly recommend!

John Paul was great salesman. Friendly and knowledgeable.

John Paul provided great service while helping us choose a sectional. He was very professional and helpful in explaining financing. We will definitely ask for his assistance again. Thank you John, and God bless!

Lance and Troy were great at getting our order taken care of.

We had an awesome experience working with Troy. He was very helpful and informative. We will definitely be back at this store for our next round of furniture buying.

Troy was absolutely amazing! Troy was personable, funny and made you feel very welcomed No pressure to buy anything. I will definitely be shopping at the location again. Thanks so much Troy for making the process stress free.

My wife and I had a very relaxed and successful search for some new furniture. Ashley had a great selection and our sales associate (Lance) was very friendly, helpful and knowledgeable. We were not looking forward to a long search and our experience with Ashley was a really positive one. It was our first time visiting their store but it won’t be the last

John Paul provided excellent customer service!

Deb McCafferty was awesome! Deb helped me an my elderly parents with our purchase of a bunkie board and Purple mattress. She was so very patient and kind as my mom tested several mattress. She gave us water on a hot day and insured that we ordered the correct mattress size. Deb is an incredible sales person!!!

Jon Paul, Brandon, and Troy were very helpful! They were all friendly and we felt very appreciated and welcomed.

A+++ Customer Service

Troy and Lance were both amazing. I was greeted at the door with smiles and hand shakes. I told him what I needed and I had a del on the table an hour later!!! Great furniture. Great deal!!! More importantly great people!!!

John Paul is a great salesperson. Very caring and understanding. He knows the products and has an eye for detail. I enjoyed the conversation. Will definitely come back.

Alice is the Best!!!

Ed was very helpful and patient. The furniture seems to be good quality. I look forward to its arrival.

John Paul and Brandon were so helpful! They gave us space and helped us with finding the perfect couch for our home.

Brandon and John Paul were great! Thank you!

Very welcoming & friendly service! Susie was extremely positive and knowledgeable and patient with us! Thank you so much for helping us get all the perfect pieces!

Ww needed a sleep sofa quickly and we needed to buyer without going to the store. Brandon took care of it all.

John Paul helped us find what we were looking for and Angel was also very helpful and resolved our queries.

Awesome service! Great Guys helped us out.

Deb was so helpful and we found a great couch!

Brandon is simply the best

Brandon M. Was extremely helpful and knowledgeable. He was efficient in giving us the best package to fit our needs and budget

John Paul was great to deal with. Very accommodating.

Alice was great to deal with. She took the time to walk us through everything. There was no pressure and very relaxed atmosphere. I have since gone back to buy more from her. Highly recommend.

Mrs. Q dog great customer service and excellent experience.

Great service. Thank you John Paul!

John Paul was THE BEST salesman ever! Definitely will be back. Made it enjoyable all the way through.

John Paul was fantastic with helping my friend furnish her new home. My wife and I will be back to get pieces for our home as well. He is very customer focused and not just worried about the sale. Angel’s help was appreciated as well.

John Paul had great service helping my friend find furniture for her house. He took time to learn our names and explain the different avenues of furniture they had. He was wonderful and Ashley Furniture should be happy to have him.

We had a wonderful time at Ashley! Alice found us an amazing deal!

We walked in late on a Saturday and John Paul and Lance were wonderful. First Class experience! Thanks again.

Lance was fantastic super friendly and down to earth helped us find the dinning room table and chairs and even helped us pick out a good protection plan he was 10 out of 10 best service made things super easy for us !

Large selection and John Paul was very kind and helpful getting me my new couch and loveseat.

What a fantastic experience! Deb McCafferty at the Columbia SC Harbison store was a huge help in all stages of furnishing my new home! She’s extremely knowledgeable and has a keen sense of understanding the needs and wants of her customer. Deb guided me through the process with professionalism, warmth and a great sense of humor that made it positive and fun. Everyone at this location was so kind and welcoming to me and my teenaged son that we both noticed and appreciated. Highly recommend! Be sure to ask for Deb!

Was not sure exactly what furniture we wanted for our den. Brandon was very helpful ,patient and helped us find just the right reclining sofa and chair for our newly remodeled great room.

I recently purchased a sofa and dining set from Ashley furniture store, and I couldn't be happier with the experience. From start to finish, the customer service was outstanding. John Paul was an amazing rep and I truly recommend his services to future customer. The quality of the furniture exceeded my expectations, and the pricing was competitive. The delivery process was seamless, with the delivery team arriving on time and handling everything with care. They even helped set up the furniture in my home, ensuring everything was perfect before they left.

John Paul was great! He took his time to make sure we got exactly what we wanted for a reasonable price and finance plan.

My experience in Ashley furniture was very pleasant one. Suzie assisted my husband and I with the purchase of our new couch. She was very friendly and welcomed our puppy to be apart of our buying process. She made sure that we were confident in our purchase and everything went smoothly.

I have been relocated multiple times over the years and shame on me but I kept buying furniture from Ashley's. Service in store has always been good but never, and I mean not one time, have I EVER received my stuff in time or when promised. Most recently, and still waiting on it, we ordered a bed frame. Promised one date in the store, called to follow up and another date was given. Then received a call saying it's coming sooner and now today receive another call saying "not sure when it's coming but hopefully soon." Get it together Ashley Furniture!!!!

Deb did a wonderful job taking care of our shopping needs

Deb was very helpful

Jess was so helpful with all questions and very informative

Jessica was wonderful. Great experience.

Troy was amazing, took us right to the furniture we requested and made the purchase process so quick and easy!!

Alice was amazing and very nice! She was very helpful!!

Ed was very helpful in getting us just what we needed, very friendly and knowledgeable!

We came in and led with information that basically made it so that this location wouldn’t get a sale from us, yet Susie still took time to show us around so that we could get some ideas moving forward. Very friendly and helpful!

Deb did a fantastic job helping us get our kitchen table! Ashley is by far the best furniture store and we will definitely be back for future purchases!

Brandon N. helped us find the perfect mattress. He was patient, personable and honest with us about all the different options. He was awesome and we highly recommend asking for him!

Deb was very helpful in helping us pick out furniture. She answered all questions and helped us come up with ideas for our space. Come see Deb!

Deb is the best !!!!! We buy all our furniture from her ! Make sure you ask for Deb 👍🏻