Ashley Store | Columbia, SC 29212

Everyone had great customer service and Troy was exceptional with helping my husband and I. We have been Ashley’s customers for years and have not been disappointed.

John was very helpful and patient in guiding us. We ended up buying a couple of things at a decent price! Highly recommend him

When we first got into the store somebody came up to us right away that person happened to be Lance and he was knowledgeable courteous and very friendly

John Paul at ashley furniture was wonderful. A good, honest salesman that helped me find exactly the mattress I was looking for.

Got exactly what I wanted & Lance was really cool & kind and helpful

Really great purchasing experience. Provided delivery details. John Paul and Troy dud an awesome job.

Mrs. Alice was knowledgeable and so helpful!

John Paul was extremely helpful and made the process of ordering the coffee table we loved easy. He has a great attitude and made us feel welcome!

Lance was awesome! He helped me tremendously and will definitely return! Thank you

Lance did a great job of helping me choose the right furniture for my needs. I highly recommend Ashley furniture and Lance

John Paul WAS A GREATTTT GUYYYY HEREEEEE !! Thankkk You EVEN THE MANAGER !! Thankkk YALLL !!

Great experience shopping at Ashley yesterday. Deb was friendly and professional. She let me walk around alone checking on me from time to time. Answered all my questions.

We got all of our furniture needs covered here! From beds and couches to dining tables, they had everything we wanted. Look for John Paul – he’s fantastic! He really listens to what you’re looking for and makes sure you find exactly what you need. His help and attention to detail made the whole experience so easy. Highly recommend!

Jean Paul was a monumental help and helped guide us to the right furniture that we wanted. Highly recommend!

Had an absolutely wonderful experience. Lance was very knowledgeable and helpful. Really awesome! 10/10

Alice was honest, patient, knowledgeable and super helpful. I will definitely ask for her on my next Ashley furniture purchase.

We had amazing Service with Alice! She was such wonderful help!

Awesome. Very helpful and patient while we found the best couch for our needs

I recently purchased a beautiful sofa, and I can’t say enough great things about my experience, especially thanks to Brandon! From the moment we walked in, he greeted us warmly and made us feel at ease. Brandon went above and beyond to ensure we found exactly what we wanted, guiding us through options with patience and expertise. He made the entire process incredibly smooth and stress-free, handling all the details seamlessly. It’s rare to find someone so genuinely committed to customer satisfaction, and Brandon truly made a difference. If you’re looking for a wonderful shopping experience, be sure to ask for him—you won’t be disappointed!

Alice Barnes is fantastic! So PATIENT and just wonderful to work with!

Alice and Troy did a great job helping us and assisted in the purchase of our new furniture!

Alice Barnes was wonderful from the minute we walked in! Pleasant greeting. Told us where to find what we were looking for and left us alone! When we had questions she was there to answer and is so knowledgeable! We ended up buying a dining set and the server!! Thanks Alice!!!

Great service and selection.

Lance was very professional and helpful.

I would've given 5 stars however the delivery of a dining room table the delivery people left a big gash in our wall. Stripping the paint. Unfortunately as minimal as it is it'll be a pain to try to find the exact match for paint as we are new home owners so I have zero clue what type and what exact color the paint is. Live and learn we had issues at our old Ashley furniture store and figured we would give this new one the benefit of the doubt. Never again will we shop at an Ashley Furniture Store. We had zero issue with another furniture company that delivered many Moore items with no scratches to any wall or floor.

John Paul was awesome!! Highly recommend!

Wonderful experience with John Paul and Angel. Very knowledgeable. Walking out with more than we came in for. Can’t wait for delivery.

Brandon did an amazing job - I hope everything else goes as smoothly as working with him on this purchase.

Great customer service!

Brandon was so great with assisting me and my wife ok a new Larce Collection Couch. He was very attentive! We will recommend anyone who is looking for a new furniture piece in your home to work with him!

Give Lance a chance to enhance your furniture circumstance

Lance has still got it!

Deb was awesome. We don’t like being hovered over or pestered too much and she was so great! She let us look and helped us when we were ready! Explained everything professionally!

Alice was awesome!

I recently visited Ashley Furniture with my family to find the perfect couch, and I couldn’t be happier with our experience, thanks to Mrs. Alice Barnes. Mrs. Barnes was not only knowledgeable, patient, and kind but also super chill and funny, making the whole shopping experience enjoyable and stress-free. She went above and beyond to provide us with all the information we needed, and there was never any pressure to make a quick decision. Her accommodating nature and expertise helped us narrow down our choices and find the couch that was just right for us. We’re thrilled with our purchase, and I highly recommend asking for Mrs. Alice Barnes if you're looking for a fun and comfortable shopping experience at Ashley Furniture! We will be back soon! Thanks so much!!! Elizabeth Epting

Brandon our salesman was great. Fantastic service, he went above and beyond. We would recommend to our family and friends.

Very professional and helpful. Answered all questions and pleasant to deal with.

John Paul is helpful and excellent.

Angel is the best

Very helpful salesman. Actually liked two different living room furniture sets. Finally decided on one that I think will be perfect for my home.

Our salesmen Brandon did excellent job showing us around snd the different options. He went the extra mile showing us what would best fit our needs.

We worked with Alice, who was fantastic! She found us exactly what we wanted. We will be coming back!

Brandon Nichols is one of the most helpful people I’ve ever interacted with in the consumer industry. Brandon helped me and my fiancé find the perfect couch. It was delivered and within a week, it was squeaking really bad. I was back and forth with customer service and the repair department for 3 months with no luck. I was completely and entirely fed up with the situation. Brandon saw a review I left (at corporate, not at the store). He called and asked what was going on and said to give him a day. Brandon called me back the next day and said he got them to agree to replace the whole couch and it would be ready in about a week. I know that will not always be the case for everyone, but my point in sharing this is that he will go above and beyond to make sure you’re taken care of to the best extent that he can help with.

Our salesman Ed was great he worked with us on the purchase and now we are looking forward to our new furniture.

Brandon M was great. He had great professionalism and met all of my furniture needs. Come see him for deals!

Brandon was pretty cool!

JP and Troy were awesome! Helped us picked new den and kitchen furniture! Great selection!

Had a wonderful experience with Troy and John Paul today buying a few pieces. Definitely recommend

We had a great experience with Alice!! She hooked us up super quick with a couch we will love for a long time!

Great customer service from John Paul! He was very friendly & enthusiastic. He got us the best price & made sure we got several options for what we were looking for!

John Paul helped us out greatly. My daughter Loves what we got ordered. Great and helpful guy.

Overall the sale process of my experience was pleasant. The problems began when my salesperson Brandon, made a mistake on my order and ordered too many chairs. During delivery I mentioned that there were too many but because the invoice was “not wrong” they had to leave them with me and I had to call the store. Call after call the buck was passed. 3 times I was told they would create a return ticket but yet, nothing happened and no record was made each time. I finally got the store manager (also Brandon) to return my call and he tried to feed me some bs that when you calculate the discount I was given (because there was a sale) against what the price should/would have been that I actually got the two extra chairs for free. I said no… you take the price I paid for the chairs and divide it by how many I paid for and that is the price I paid for each. That would be my refund amount. Nope. He flat out refused. Please note that according to the store manager, they don’t return merchandise they only create service tickets. Evidently even if the mistake was theirs. So make sure you check your invoice before you leave the store. The way they check you out in the store, you can’t see the screen at the counter, they just tell you what your total is and they run your credit card. It isn’t until they hand you your invoice that you can see what was actually ordered. So in the end I’m stuck with 2 extra chairs in my dining room that I had to pay for!! It’s sad that sales tactics have come to this. Update: I replied to their response in two separate occasions with no reply. I guess they just wanted to reply for show. Not surprised.

September 2nd Greeted by Store Owner/Manager. Stated we wanted a mattress and inquired about haul away, was told yes to haul away. Handed to Lance, who agreed they do Haul Away. Agreed to place order. Printer not working, so order was emailed. Confirmed with Lance ordered contained 1 Queen, 1 Base, 2 Covers and Haul Away. Informed later delivery date, due to base needing to be ordered. September 10th Ashley order Dpt called and asked if we meant to order a Queen Mattress and King Base, we did not. Rep stated email needs to be sent to fix. Inquired if issue be fixed and delivered on same date, confirmed yes. Was told to call Harbison and expedite issue. Transferred phone, Lance wasn’t working, other worker fixed issue. Inquired if issue be fixed and delivered on same date, confirmed yes. September 17th Delivery Day! 45 minutes late, fine. Only Mattress was delivered, and refused to take haul away. Delivery guy called a rep, rep spoke with me, rep stated base will be delivered October 3rd, and if Haul Away wasn’t on the order form, they won’t take our old Mattress and boxspring. September 20th Called the Ashley Harbison phone number that is listed on Google, but instead of being sent to the Harbison location, I was routed to their Customer Service department. Rep wouldn’t transfer call, wanted to fix issue. Inquired about adding Haul Away on order when Base is delivered since sale rep failed to do so. Rep stated that Haul Away is only done when mattress is delivered, since mattress delivery is done, haul away is no longer an option. Inquired why they were delivered separately, was told that the “client” wanted separate delivery dates. No we did not. October 3rd Base Delivery. Super quick, no hassle, base works. Google Reviews Cap reviews, more details withheld due to this. Summary: * Mattress and Base delivered separately, when informed they wouldn’t * Was told three separate times Haul Away would be dealt with, no problem, only to have to call Haul Away services and be charged $500 in order to take our old box spring and mattress * Furious, Disappointed, need 3 more mattress, but will take business elsewhere.

I had such great experience at Ashley’s today! The prices were very reasonable and so many options to choose from. The sale agents Mike Paul and Lance, they were incredible and very nice. They went above and beyond to help me!!

Susie was absolutely wonderful! She took her time to show us different options and helped us find the perfect recliner and coffee table. I highly recommend Ashley in Irmo and definitely ask for Susie.

We were greeted by Troy at the door very helpful got us started immediately, pleasant entry. Then we got locked in with Brandon M for our salesman he wasn't a salesman he was a very friendly person with EXCELLENT knowledge never pushed us to one product or rushed us (we were there 5 hours) helped us lay it all out move tables from one section to another, compared sizes and dimensions with us from other products, overall the BEST experience we've had in a furtinure store. 0% financing for 2 years excellent for our budgetting purposes. If you're looking for new furtinure this is the best place in columbia to go, make sure to get with Brandon! Phenomenal dude. Thanks again! Update: our couches we bought wouldn't fit, we discovered this before delivery went back picked new ones he updated everything with no problem and got it scheduled. I won't ever shop for furniture in another store.

Great experience and customer service ! Troy helped us find the right furniture for my nursery. Super happy with our experience.

Overpriced, cheap, and disgusted. You would think this bed is shiplap and real wood, nope! I've seen pre-engineer wood before but this is particule or vinyl cheap cork materials used. I was under the impression it would feel just like the wood in the store. Haven't been 24hrs and I'm not happy. The hidden fees even the mattress protector looks like something brought from Bogota or thrifty store. Unfortunately Whitash is going out of business and I was referred to Ashley's. Make sure you have sales person that will tell you the furniture and knows what he's selling. Ashley's located in Harbison SC. Mattress and Box Springs are over priced! The European Pillow tops I received same brand but sleeps better at Boxdrops or box.com are better and cheaper with real box springs and not some flimsy metal. Save your money by not shopping here!

John Paul assisted us in looking for furniture for my new place. Super knowledgeable about the product and showing options within the range of what I was looking for. Very friendly and would highly recommend.

Great experience definitely going back when I need more furniture.

Lance is absolutely amazing!! My husband and I have been looking for a couch for our new home for about a month. We had been to several furniture stores and had awful experiences. Was even followed out to our car by one salesman. Lance made shopping so easy and personable. He made sure that we were absolutely sure of what we wanted and that we got whatever sales were possible. He even moved furniture across the store to make sure it matched for us. I cannot recommend this man enough!

Had a wonderful experience with our salesperson. Her name was Angel and she was truly a blessing to us!!

Just purchased a beautiful table and chairs with Alice. She was wonderful! Very helpful and knowledgeable!!!

Juan Pablo es muy simpático y ayúdame.

Been wanting to buy a chair and ottoman. I walked in just before close. And was treated excellent. My Ashley credit card had closed and she opened it back up! Gave me the internet price and 0% interest! Does not get any better than that. Thanks susan

Extremely helpful

John Paul helped us to make a wise decision. He was very knowledgeable, helpful and great to work with.

John Paul was a great with helping me make great WISE decisions

John Paul was great and helped me make wise decisions!

Alice Barnes showed me all around the store and helped me make some great decisions for my client’s hunting cabin! It was a friendly, personable experience and she was even able to price match and get me some great deals on the furniture!

Deb is super helpful and professional. Works with customer for great pricing. Thank you for great customer service

It was super fast and John Paul was super nice and helpful

Awesome service with John Paul! Very knowledgeable and patient in helping to select the right purchase! Super awesome!

Had a great experience when furniture shopping here, Susie & Angel helped me a lot, i was very indecisive but they made some suggestions that guided me in the right direction the whole time. Definitely will be visiting in the future the customer service was excellent.

Susie and Lance were great to work with! Susie was so patient with us! Honest and great experience!

John Paul and Brandon Price matched for us Got the chairs we really wanted

Very good customer service.

Great furniture choices. Our salesperson Brandon was extremely helpful. I highly recommend stopping by!

Alice was hands down the best home furnishing professional for this Ashley location. She was super attentive to my needs and concerns and made this process so much fun! Thank you Alice so much for all your help:)

Alice was super helpful and made the financing process super easy. Will definitely be making a trip back to South Carolina

ALICE!!!!!!!! Fine young woman was the sweetest, most helpful, and pleasant part of my visit. She made this whole experience worth it and was very patient and sharing pointers and experiences from previous customers.

JP (John Valenzuel) helped us down select to the right mattress. He was very informative and patient as we went back and forth testing different beds before deciding. He was friendly and enjoyable to talk with.

Edit: it's been 2 months and they still have not delivered the rest of the bed frame and told me it's going to be another month! I asked for a refund and they told me they will not do it under any circumstance! Bed frame came without headboard legs, hardware, and center slat support legs, reached out to Ashley and they tell me no matter which route I take it will take three business days to hear back from someone to confirm and my options are have it mailed to my house 7-10 business days later then call them to schedule assembly or reschedule another delivery of a new bed and have them pick up the incomplete bed frame when they have time to do so....the whole process was handled without any consideration for the situation they caused me to be in. DO NOT buy from Ashley if you don't want to be left dealing with their horrible customer service and have them put you in a horrible situation instead of Manning up for the mistakes they made and handling it appropriately! Customer should not be left in a bad situation because of the mistakes of this company and they don't seem to care at all.

Lance was a helpful salesperson but not pushy

Ed was very nice and professional

We had a good and smooth experience with our purchase at this Ashley furniture location. The staff was helpful, knowledgeable and friendly! Thank you!

Alice was super nice and helpful! Great experience buying furniture!

We had a wonderful experience at Ashley Home Store. Susie and Lance were so friendly and helpful, and we'll definitely continue to shop for our furniture at this great store!

Troy, Lance and Brandon are FANTASTIC!

Susie was a really good salesperson. She helped with the sale prices and never pressured me. I bought two recliners.

Lance was so awesome!!!

We have had several visits with Alice! She is always so helpful and patient with us and answers all of our questions. We have just moved here from Georgia and she knows we are taking our time and shows us everything we like. We are closing in on a selection and we couldn’t have done it without her. Ask for Alice!!!

Worked with alice. Amazing personality to work with. Very patient and a breeze to work with. Worked with her 10 years ago and working with her again was a phenomenal experience!

Alice amazing personality! Had her 10 years ago and have her again. Absolute delight to work with.

Sales lady Susan was very helpful in helping us choose the best solution for our living room. We are so grateful to have her services.

Susan was awesome!!! Come see her for your furniture needs.

John Paul got us in and out in no time. Explained all details and let us know what the best deal for us personally would be. 10/10 !! ⭐️

Lance was fantastic. It was a great experience.

John paul at The Ashley store was great. Very knowledgeable!!

John Paul at the Ashley store on Harbison went above and beyond when we were shopping for our media room. Not only was he extremely patient with us, he gave us top-notch service!

Susie is a really great informative person who was very helpful in making my decision. I would definitely purchase from her again. She made everything wonderful.

Angel the Operations manager was the one who helped us. Outstanding service, selection and prices. I have been to other furniture stores and this one had what I needed and at the right price. I am looking forward to my next purchase from Ashley Furniture.

John Paul nice guy, very helpful. Love how he helped my parents find their beautiful couch 🫶🏼. THANK YOU JOHN!! May god bless you and your family and friends. Thank you ASHLEY

john paul was very nice and very demure.

john paul great service

John Paul muy amable y amoroso

Brandon M. was a pleasure to work.

Stopped in for a new sofa. Lance was very helpful and the process was easy. We ordered a chair as well but then changed our mind and wanted the loveseat. They have a 3 day change order so we went in and Angel helped us get that fixed. That process was also super easy. Excited to get our new furniture soon!

Alice was a great help! Very good experience

Lance was awesome to work with! We were in on a very busy Labor Day weekend and we still felt very well-taken care of! Everyone was awesome to work with!

Salesman LANCE is the man. Helped me and my wife (mainly the wife) 😂 If Lance sees this, will return bro, preciate you!

Troy and Brandon were a big help. Answered questions but not pushy. Thank you!

My experience at Ashley Furniture was INCREDIBLE! I was helped by Lance who was informative and made me feel comfortable with every decision or non decision. As far as customer service and providing a good experience, he hit the mark! Ask for Lance next time you need some new furniture!

Got some great furniture today from Lance who was fantastic!!! Highly recommend

Susie was very helpful!Just purchased my first sofa!

Ed let us look and then he was available to answer our questions. We love our purchase. Thank you, Debra

Brandon M and Angel were awesome and helped find everything needed

Troy and Brandon were great

Lance, most patient person, had to deal with me for 3 days. He listened to my needs, was never a pushy. Allowed me to think and wander around the store. But kept checking in on me to make sure that my needs were met..

Had a great experience! Ashley is was really nice and helpful. She was so friendly and answered all our questions. Definitely will be going to her again next time!

Alice was excellent help!

Susie was great! Helped us pick out the perfect table and couch.

Ed was great! He helped me out with all my questions and understood my needs. I never felt any pressure from him as I looked around the store for a couple of different days, once by myself and then with my family to help make final decisions and then he helped us out when it came time to purchase.

The Brandon’s were great!!

Thanks, John Paul, for your help. Really excited for my living room set!

Deb was super helpful. Got me what I needed, in and out. Great listener! Excited about a new room!

Sooooo no one wants to help customers.. Just sitting and lounging around, talking amongst themselves, " Not work related. ".. Looking around as if you're bored... How about providing customers service and answering questions 🤔 that need to be answered.I left with none of my questions being answered 😕

I would like to recognize your salesman Brandon, for the service he provided to us Tuesday 8-27. He greeted us shortly after walking in your store, and after a few questions took us to your sofas. We found the one we wanted almost instantly. He explained all the features and the warranty and we took a few minutes to look around at several others, before going back to the one we first looked at. The delivery date was within one day later, so it was very convenient for us. In all, the whole process was quick and easy and Brandon was very helpful with all our questions. We would highly recommend to our friends to go and check out Ashly’s furniture store, before going anywhere else. Thanks, Brandon!

John Paul and Brandon were the best. So helpful and knowledgeable about everything and really helped us make a decision on our purchase.

Susie was very helpful. Ordered exactly what I needed and fast too!

Deb was friendly and helpful. Got us setup with exactly what we were looking for.

Awesome professional customer service Customer service Lance Cline

Susie did a great job. Explains things well. Doesn’t pressure on you. Very personable.

Our experience with Brandon M. was amazing, he made time at the store great. Showed us to the section we wanted to see and with that we were able to find the perfect sectional. Brandon priced matched our purchase so we received instant saving. We will definitely be making purchases in the future.

Alice was wonderful with answering all our questions and showing us furniture she thought we would like. We will definitely work with her again and be back to this location.

Great selection. Quality and value. Sales associate Alice Barnes was more than helpful. Best experience buying furniture. Thank you

Excellent service provided by John Paul and Susie for our bedroom purchase! Thank you for your help!

Wonderful experience. Salesperson greeted me right away and told me some things and allowed me to look. I found something I liked and brought my daughters back. Then told him I needed to bring my husband back later that evening. Great conversation very helpful. We purchased the furniture and he connected us with a delivery guy because they couldn’t deliver be because it was on sale.

Ashley was a great experience! We got the sofa on the Labor Day Sale for our son’s college apartment . Alice was outstanding as our sales representative. She was no pressure, very helpful and friendly.

I opened a credit card account on my previous shopping experience. The credit card was mailed to my old address. When it had been close to 30 days out I tried to call TD Credit Card company 5 times and was on hold for an hour each time waiting for customer service. I finally went to the store and an employee helped me. But I was there again on the phone for 2 hours. I finally received the correct credit card and was going there to purchase some furniture. When I was checking out the salesman had me signing on the computer without a printed receipt. I spotted some fees on the purchase and was told that while it was interest free for 60 months they were charging me basically the interest at the store. So I decided to change the way I was paying and only charge one item. It was a tempurpedic mattress. So again I had to sign on the computer without a printed receipt. So I asked for copies of the receipts. When I got home I spotted that the order I paid for I was charged 10 % delivery fee for each order being delivered on the same day. My total delivery fee was $900.00!! I was also told I was being given a mattress pad so that I would have a 90 return on the mattress. I was actually charged for the mattress pad, $140.00. So I went back and cancelled the mattress. While I was there I asked how thy figure out the delivery fee and was told it’s from the warehouse to my house. I believe there customer service is horrible, there 0% interest is bull, and there delivery fee is outrageous. I will never use the credit card, and I will never have them deliver.

My family has bought several items from Ashley. We've been satisfied with every purchase over the years. All of the staff are very helpful, but we've had an especially good relationship with a Lance, who is excellent.

Lance and Brandon are ABSOLUTELY THE BEST, for the best customer service and laughs ask for both or one of the too. I promise you'll never forget the experience. Go and see for yourself.

Great customer service. Deb is very helpful and easy to work with.

John Paul was fantastic

My husband and I had a wonderful experience with John Paul! He was accommodating and overall very personable. Would definitely recommend coming and shopping with him at Ashley furniture.

Went looking at several stores to find a sectional for our home. We visited Ashley Home Store today and we were greeted by Alice. She was very friendly and let us know if the sales going on and let us browse. She let us be and explore, but was there to answer any questions we had. We ended up purchasing a sectional and Alice explained the options for the sectional, pricing, and delivery. Very excited about our purchase and enjoyed working with her!

Susie was a wonderful sales lady

Alice was a big help and made this an easy purchase!

Troy is a beast who will work hard to close a deal. Great teamwork.

John Paul is the man!! Not only was he super knowledgeable, he was extremely helpful trying to find exactly what we were looking for in our living space. Ask for JP and you won’t regret it!

Deborah was amazing! She walked me through options - pros and cons of each piece for our needs - and set us up with the best possible setup for our home. She was patient and kind - and very helpful! I learned so much about fabrics and furniture construction! Thank you!!

John Paul Valenzuela was so professional, calm and understanding when working with us. He respected by budget expectations. He was very knowledgeable about the furniture and quality. I would highly recommend that anyone work with him.

I purchased a counter height table that I love and Deb was awesome!!!!!!!!!! I will be back for that mattress Deb!

I'm so glad Ashley was our first choice for furniture. Troy was so amazing and made sure we found exactly what we were looking for. He took his time with us and we will definitely be returning!

Great service and products. Alice & Troy were beyond helpful in getting us started on furnishing our house.

Troy was such an essential part of our amazing experience at Ashley. He was so kind, attentive and extremely knowledgeable about his products and what would suit my needs best. It’s also a plus that he’s a big beautiful man 😅

Alice is more than awesome!! Her patience and customer is five star 🌟 Thanks so much Alice

Mrs Alice is amazing!! She helped me pick out everything for my new house and was a pleasure to work with!

The person who helped order a bedroom set as a wedding gift was extremely helpful, patiently working with me during the sale

Brandon M was exceptional!

John Paul was excellent sales person. Very patient, helpful and kind.

John Paul was great helping me purchase my new bedroom suite! He was great helping make sure we got the best price and making sure we were educated through the process. Thanks for your great service!

Worked with Troy during my visit. Answered all my questions and made himself readily available once I had made my selections.

Jessica was so helpful and so pleasant to deal with!

Had the pleasure of dealing with Lance. He was fantastic! Not pushy or trailing us around the store like other places do… he was funny, respectful and very knowledgeable on the products we wound up purchasing from him. We will definitely make him our go to person. Thank you Lance!

It was excellent

Go see Lance! You won’t be disappointed! Exceptional professionalism and very knowledgeable! He gave options without being even the slightest bit pushy. The store was very clean and nice as well.

John Paul and Ashley were amazing ! My number one choice furniture store every time !

John paul

Great help with everything, really tried and showed care.

Fantastic Deals, Products and Great People!

John Paul was great and friendly

Alice was so helpful when my fiancé and I came in for a couch for our new home! We had what we wanted in mind, and she made it happen while helping us explore all of our options😊will definitely be back, thanks Alice!! Edit: this edit does not apply to Alice, she’s been fantastic through this whole process. I came back to review the company. Our couch delivered without the chaise, and they said it would come today (Saturday). I understand things happen, but this was very disappointing after already having to wait several weeks on an almost $4k couch, and then being told a main piece wouldn’t deliver until Saturday. My fiancé and I both work long hours throughout the week, so we look forward to relaxing/sleeping in on Saturdays. We do love the couch, I just hoped for a little better experience after spending so much money.

Susie was pleasant and very helpful. No pressure but helped my son make great choices on his furniture choices for his new home.

Had a great experience. We came in do what we wanted they had it and they were able to save us 1300 dollars on our dream couch.

John Paul

Thank you Alice for helping us find the perfect couch, and bed room set for our new house and going above and beyond and staying late for us! We can’t thank you enough for making this process so easy.

Susie Sorrell was great to work with!

Staff are extremely unprofessional. One staff member who looks like Mac from Its always sunny in philadelphia followed me into a small corner of the store near couches and got so close to my face that I thought he was going to kiss me that I had to keep stepping back until there was nowhere left to step back to. I practically sprinted away from him and went and spoke to their other staff, namely an older woman who sits at the front and another staff member who sat besider her and I explained what happened in case it was not obvious and told them to clearly keep him away. The staff laughed after watching him do this to me. I was ready to furnish my entire newly bought home with furniture from this store and this was how they treated me.

Suzy was fantastic!!!

John Paul has been a great service to me! I was in and out. Highly recommend him!!

Brandon and Jessica are amazing!! Excellent service!

Ed was very helpful and accommodating at the store on Harbison. No pushy sales at all. I will buy there again if I can get Ed to help us. The furniture was very comfortable also; just what we were looking for and the price was very reasonable.

Mr Straiter was very helpful and did not try to push us into making a purchase of items that we were not there for. The whole experience was great.

John Paul was attentive and low pressure. Knowledgable and respectful

John Paul was awesome!

John Paul was great!

Deb was excellent knowing what we were looking for and knew right where to take us. Definitely would recommend.

Alice was wonderful and Troy helped us get the best deal possible. Would highly recommend you go see them.

TROY IS THE MAN AND ALICE IS FROM WONDERLAND . WONDERFUL EXPERIENCE WITH BOTH THESE OUTSTANDING INDIVIDUALS.. KUDOES FOR GREAT CUSTOMER SERVICE .9

My wife and I would like to say thank you to Ashley Home Store and team, especially Brandon for the great customer service. Brandon made it more about our wants and needs rather than a commission! We will be back for future needs!

My husband and I had been looking for a new sofa for a few days, went to multiple furniture stores and have NEVER received the customer service, care, time and patience that we received today from our sales manager Brandon M!! He is kind, knowledgeable and took his time with us! We are beyond appreciative and will be back because of him! Thank you again Brandon M for everything! You are AMAZING!

Please ask for John Paul if you want the best tempura mattress demonstration.!!!! This guy was awesome ,very knowledgeable about all other furniture as well. Thanks John Paul

Brandon was awesome! He helped me with everything I was looking for and made the whole process smooth and simple

Friendly

Great location, fun people. Brandon T was our sales person. A very chill environment, not pushy and he was very patient. Jessica is also awesome.

Went to buy a new couch, and our sales person was Chris from NY. He gave us room to look without any pressure. When it came time to purchase the one we picked up, it was an easier process and he worked with us to get everything done. It was a pleasure to deal with the staff, including Brandon that helped us get the pickup we wanted.

Did some brief browsing today for a sectional and John Paul was super helpful. Welcomed us, grabbed us a water and let us roam. When we were ready, we gave us some advice on what was best for our lifestyle. Overall a great experience. Will definitely be back to work with John Paul!

I enjoyed explaining my preferences to John Valenzuel. He is very patient and thoroughly explained the benefits of the furniture pieces. He also explained the various payment options to me.

Alice was great very knowledgeable on Ashley product had a good taste.

John Paul is super helpful!

We had an excellent experience with Jean Paul!

John Paul provided excellent customer service with a smile and positive attitude while ensuring he informed me of the options available through Ashley. See JP for your furniture needs.

Deb was awesome to work with! Very patient and accommodating!

Great experience! Deb was very helpful!

Had a great experience with Lance helping me pick out a new bedroom suite. No pressure, no fuss, and multiple financing options….will definitely buy from Ashley again!

Fantastic buying experience with Lance Cline. He was very informative. Not pushy at all. We will definitely be back when any future needs arise.

I been shopping Ashley Furniture for years, I shopped with a John at the Harbison location this time, everything was perfect, me being me he was very patient

Alice just helped us buy a new sofa! She was super helpful in every way. She showed us all of the different options and was so patient as we talked about all of our wants and needs! If you need furniture, go see Alice!!

Wow, Alice was a fantastic sales person.. so knowledgeable, friendly, AND Patience-plus! Thank you Alice and Ashley! Blessings!

John Paul, Angel, and Jessica were amazing at helping my family and me with furniture shopping! Moving can be a stressful time, but they were very patient and understanding of our needs. We couldn't ask for a better group of people to help!! I will definitely reach out to them for our furniture needs in the future😄

John Paul was very helpful with getting my daughters furniture ordered down to a reasonable price

John Paul was a great salesman, he spent a few hours getting me the best deal. Him and Angel. They even stayed an extra hour to finish things up. Glad I came. Went to 5 other places but they were the best by far

Great service from Suzie!

Had a great experience with John Paul. He was extremely knowledgeable and personable. Other people there were friendly as well. I didn’t feel pressured making a purchase. I’ll probably use them again.

Great experience. Great buys.

Chad was very helpful and nice!!!

Jon Paul was very knowledgeable, helpful and friendly. He helped us to find the item we were looking for on-line, when it was not available in-store

John Paul good job a.ho .

Shopping for furniture with my family is usually about as enjoyable as herding cats. My neighbor is one of those "cat ladies" so I have prior experience. John Paul at Ashley furniture somehow turned our chaotic quest into an enjoyable adventure. We visited the store so many times the staff should have started charging us rent. I do need to give some credit as John Paul greeted us with a smile every single time, like we were old friends meeting for croissants rather than indecisive customers returning for the tenth time to look at the same couple couches. Important to add we visited 7 other furniture stores but the top notch customer service from staff and selection options kept us returning. John Paul’s patience deserves a medal—or maybe sainthood. He listened to our ever-changing preferences with the calm of a meditation guru. No matter how absurd our requests, he had an answer and a piece of furniture to match. The best part..the staff’s sense of humor. Turned our furniture hunt into a comedy routine. Another salesmen clapped on our way out after final purchase. Unsure if it was from amazement my wife finally made a decision or because we made room for other customers. It’s not helpful when we sit on furniture at the store like we are in our own living room. By the time we finally made our purchase, we were almost sad to leave. John Paul made what should have been a stressful ordeal into one of the most entertaining shopping experiences of our time. If you’re in the market for furniture and a good laugh, do yourself a favor and go see John Paul at Ashley furniture store. Just be prepared to work with such a caring human who really does take the time to hear your wants and find a solution. Next time I'll save the trouble and this will be my first and last stop for furniture shopping.

From the time we walked into the store we were greeted by Debbie Very sweet and helpful throughout. We then was approached by Mr. Troy the manager. Troy was a great guy, very friendly and helpful. We received one of the best deals they could offer. Thank you

John Paul did a good job, Great customer service

Susie did a great job helping us find the perfect sectional. She was very knowledgeable about the products.

If indecision were an Olympic sport, my family would be gold medalists. We visited the store so many times that John Paul and the rest of the Ashley team probably thought we were planning to move in. Despite our countless visits, John Paul and store manager Troy treated us like VIPs every single time. They’ll treat you with the utmost patience, share a laugh or two, and help you find the perfect couch—even if it takes a dozen visits. Thanks, John Paul and Troy, for turning our epic search into a hilarious and enjoyable experience!

John Paul was exceptional. He was patient with my wife whom kept changing her mind. John Paul also recommended the perfect dining room table to enhance our dining area. We have been to many furniture stores but John Paul's customer service is why we decided to come back to Ashley. He is not a pushy sales person and is respectful of our time. Will definitely be back.

Chris was exceptional. The whole process was so easy and everyone was so nice. Found a couch we wanted instantly!

I had a great experience with Chad. He was very informative, very helpful and he had patience with me because I was very indecisive. He helped me get the best deal within my price range and I appreciate his help. If u shop here, ask for Chad!

Susie and Troy exemplified outstanding customer services. Susie listened to our wants and only showed furniture that met our needs. Troy came over to assist and made our experience exceptional. Ask for Susie when you visit!

Brandon and Troy were very helpful and got me the product I wanted.

Chad was great worked with me and my brother and got us the set we needed!

Great pricing and experience, Chad helped me find exactly what I wanted for a great price. Will definitely be shopping again

Brandon M. was outstanding! He greeted me promptly upon entering and was incredibly patient as I sorted out my financial situation. His friendliness made the experience enjoyable, and I highly recommend him to anyone visiting this Ashley Furniture location. 10/10!!!

Brandon N was my sales person, let me tell you, if you EVER need something from Ashley's, request Brandon N. Not only does he not pressure you to buy something , he was quite a cool guy. I actually had quite a good experience just with talking with the guy while he patiently waited like 2 hours for me to find something for my new home. Thanks Brandon and ashely furniture for the awesome 4th of July sales. Found some nice pieces to add to my home and I will be back!

The shopping experience I had at Ashley was top of the line. John Paul was exceptional! He helped me find exactly what I needed.

John Paul did an outstanding job helping me find the furniture that I needed. Service was world class! 10 out of 10!

I had a great experience choosing a mattress- the young man who helped me was Mr. Valenzuela. He was able to answer my questions and gave me really good advice- I am so happy with my new bed.

I stopped by Ashley to furnish my new home and John Paul guided me toward a few options that really fit my needs. I was impressed with the selection but more than that, how much the Ashley staff was able to guide me towards what really fit my needs. I have more of my house to furnish and I will certainly be back because of the service I received - which sure is harder and harder to find these days!

This location is fantastic!! Was helped by John Paul he was friendly, knowledgeable, hilariously funny, and best of all was able to get my wife and I everything we needed at an amazing price!

I never leave reviews but John Paul provided such amazing service I felt I had to give him the recognition he deserves for how well he did! Absolutely made my experience there amazing! Will be returning there and recommending to friends and family as well.

JP was nice and patient. Showed me my different options. I was moving into a unfurnished apartment. He was the best!

Great customer service from Chad and the Regional Manager. They were patient and thoroughly answered all of my questions.

John Paul He’s very good Help me

I’ve bought a lot of furniture from Ashley, and returned to get a new couch and bedroom furniture. John Paul was very professional and helpful throughout the process. I highly recommend this location and will return for my next furniture purchase.

I had a fantastic experience at Ashley Furniture in Harbison thanks to John Paul and Troy. They were incredibly helpful, knowledgeable, and attentive. Their excellent customer service made the entire shopping process smooth and enjoyable. Highly recommend!

John Paul was great salesman. Friendly and knowledgeable.

John Paul provided great service while helping us choose a sectional. He was very professional and helpful in explaining financing. We will definitely ask for his assistance again. Thank you John, and God bless!

Lance and Troy were great at getting our order taken care of.

We had an awesome experience working with Troy. He was very helpful and informative. We will definitely be back at this store for our next round of furniture buying.

Troy was absolutely amazing! Troy was personable, funny and made you feel very welcomed No pressure to buy anything. I will definitely be shopping at the location again. Thanks so much Troy for making the process stress free.

My wife and I had a very relaxed and successful search for some new furniture. Ashley had a great selection and our sales associate (Lance) was very friendly, helpful and knowledgeable. We were not looking forward to a long search and our experience with Ashley was a really positive one. It was our first time visiting their store but it won’t be the last

John Paul provided excellent customer service!

Deb McCafferty was awesome! Deb helped me an my elderly parents with our purchase of a bunkie board and Purple mattress. She was so very patient and kind as my mom tested several mattress. She gave us water on a hot day and insured that we ordered the correct mattress size. Deb is an incredible sales person!!!

Jon Paul, Brandon, and Troy were very helpful! They were all friendly and we felt very appreciated and welcomed.

A+++ Customer Service

Troy and Lance were both amazing. I was greeted at the door with smiles and hand shakes. I told him what I needed and I had a del on the table an hour later!!! Great furniture. Great deal!!! More importantly great people!!!

John Paul is a great salesperson. Very caring and understanding. He knows the products and has an eye for detail. I enjoyed the conversation. Will definitely come back.

Alice is the Best!!!

Ed was very helpful and patient. The furniture seems to be good quality. I look forward to its arrival.

John Paul and Brandon were so helpful! They gave us space and helped us with finding the perfect couch for our home.

Brandon and John Paul were great! Thank you!

Very welcoming & friendly service! Susie was extremely positive and knowledgeable and patient with us! Thank you so much for helping us get all the perfect pieces!

Ww needed a sleep sofa quickly and we needed to buyer without going to the store. Brandon took care of it all.

John Paul helped us find what we were looking for and Angel was also very helpful and resolved our queries.

Awesome service! Great Guys helped us out.

Deb was so helpful and we found a great couch!

Brandon is simply the best

Brandon M. Was extremely helpful and knowledgeable. He was efficient in giving us the best package to fit our needs and budget

John Paul was great to deal with. Very accommodating.

Alice was great to deal with. She took the time to walk us through everything. There was no pressure and very relaxed atmosphere. I have since gone back to buy more from her. Highly recommend.

Mrs. Q dog great customer service and excellent experience.

Great service. Thank you John Paul!

John Paul was THE BEST salesman ever! Definitely will be back. Made it enjoyable all the way through.

John Paul was fantastic with helping my friend furnish her new home. My wife and I will be back to get pieces for our home as well. He is very customer focused and not just worried about the sale. Angel’s help was appreciated as well.

John Paul had great service helping my friend find furniture for her house. He took time to learn our names and explain the different avenues of furniture they had. He was wonderful and Ashley Furniture should be happy to have him.

We had a wonderful time at Ashley! Alice found us an amazing deal!

We walked in late on a Saturday and John Paul and Lance were wonderful. First Class experience! Thanks again.

Lance was fantastic super friendly and down to earth helped us find the dinning room table and chairs and even helped us pick out a good protection plan he was 10 out of 10 best service made things super easy for us !

Large selection and John Paul was very kind and helpful getting me my new couch and loveseat.

What a fantastic experience! Deb McCafferty at the Columbia SC Harbison store was a huge help in all stages of furnishing my new home! She’s extremely knowledgeable and has a keen sense of understanding the needs and wants of her customer. Deb guided me through the process with professionalism, warmth and a great sense of humor that made it positive and fun. Everyone at this location was so kind and welcoming to me and my teenaged son that we both noticed and appreciated. Highly recommend! Be sure to ask for Deb!

Was not sure exactly what furniture we wanted for our den. Brandon was very helpful ,patient and helped us find just the right reclining sofa and chair for our newly remodeled great room.

I recently purchased a sofa and dining set from Ashley furniture store, and I couldn't be happier with the experience. From start to finish, the customer service was outstanding. John Paul was an amazing rep and I truly recommend his services to future customer. The quality of the furniture exceeded my expectations, and the pricing was competitive. The delivery process was seamless, with the delivery team arriving on time and handling everything with care. They even helped set up the furniture in my home, ensuring everything was perfect before they left.

John Paul was great! He took his time to make sure we got exactly what we wanted for a reasonable price and finance plan.

My experience in Ashley furniture was very pleasant one. Suzie assisted my husband and I with the purchase of our new couch. She was very friendly and welcomed our puppy to be apart of our buying process. She made sure that we were confident in our purchase and everything went smoothly.

I have been relocated multiple times over the years and shame on me but I kept buying furniture from Ashley's. Service in store has always been good but never, and I mean not one time, have I EVER received my stuff in time or when promised. Most recently, and still waiting on it, we ordered a bed frame. Promised one date in the store, called to follow up and another date was given. Then received a call saying it's coming sooner and now today receive another call saying "not sure when it's coming but hopefully soon." Get it together Ashley Furniture!!!!

Deb did a wonderful job taking care of our shopping needs

Deb was very helpful

Jess was so helpful with all questions and very informative

Jessica was wonderful. Great experience.

Troy was amazing, took us right to the furniture we requested and made the purchase process so quick and easy!!

Alice was amazing and very nice! She was very helpful!!

Ed was very helpful in getting us just what we needed, very friendly and knowledgeable!

We came in and led with information that basically made it so that this location wouldn’t get a sale from us, yet Susie still took time to show us around so that we could get some ideas moving forward. Very friendly and helpful!

Deb did a fantastic job helping us get our kitchen table! Ashley is by far the best furniture store and we will definitely be back for future purchases!

Brandon N. helped us find the perfect mattress. He was patient, personable and honest with us about all the different options. He was awesome and we highly recommend asking for him!

Deb was very helpful in helping us pick out furniture. She answered all questions and helped us come up with ideas for our space. Come see Deb!

Deb is the best !!!!! We buy all our furniture from her ! Make sure you ask for Deb 👍🏻

Brandon M, was a phenomenal helper and helped me purchased everything I wanted. Thank you Brandon M !!

Shopping at Ashley was a pleasant experience. Thanks to Brandon N for his assistance.

There was a lot of problems with our furniture. Jess took care of us and gave us the best customer service anyone can ask for. Thank you so much Jess.

I had a great experience at ashley’s. Everyone there was very helpful especially Jessica she helped me out with everything i needed. Thank You for your kind service.

Had a wonderful experience, nice n friendly staff

Brandon M is AMAZING!

Alice is always so helpful. Anytime we buy from Ashley’s we make sure we ask for her.

It was such an amazing experience!!!!

Love this Ashley’s

Great experience today with Alice today! We got the perfect table and saved some money.

Ed was our salesman and was excellent and incredibly polite. He was knowledgeable and flexible with our wants and needs. He broke down the process and was fair on negotiation. We enjoyed the purchase process with Ed. Would recommend him to another person.

Great experience.

Deb was very helpful in explaining the various types of mattress and the various price points. We were able to check out several and decided on one we really like. She was great to work with. Everyone in the store was friendly.

Lance was great!

Brandon N. Was very helpful!

Great experience. No pressure and the people were helpful and friendly.

Chad was very helpful! And very kind!! I would most definitely come back to Ashley ! Thank you Chad

Alice was awesome! She is a no pressure sales lady!!!!

I recently had the pleasure of working with Brandon N at Ashley Homestore, and I must say, it was a fantastic experience from start to finish. Brandon's professionalism, knowledge, and genuine enthusiasm for helping customers made all the difference in my furniture shopping journey. From the moment I walked into the store, Brandon greeted me with a warm smile and made me feel right at home. He took the time to listen to my needs and preferences, asking insightful questions to understand exactly what I was looking for. His expertise in furniture and design was evident as he guided me through the showroom, pointing out various options that would suit my style and budget. What impressed me the most about Brandon N was his attention to detail. He carefully explained the features and benefits of each piece of furniture, ensuring that I had all the information I needed to make an informed decision. He even went above and beyond by providing helpful tips on how to care for and maintain the furniture I ultimately chose. Throughout the entire process, Brandon N was patient, friendly, and never pushy. He respected my budget and never tried to upsell me on anything I didn't need. His honest and transparent approach made me feel confident in my purchase, knowing that I was getting the best value for my money. Not only did Brandon N assist me in selecting the perfect furniture pieces, but he also helped coordinate the delivery and setup. He ensured that everything arrived on time and in impeccable condition. The delivery team he recommended was professional and efficient, making the entire experience seamless. I cannot speak highly enough of Brandon N at Ashley Homestore. His exceptional customer service, knowledge, and dedication to his craft truly set him apart. If you're in need of furniture and want a stress-free, enjoyable shopping experience, I highly recommend working with Brandon. You won't be disappointed! Overall, my experience with Brandon N at Ashley Homestore was outstanding. His professionalism, expertise, and exceptional customer service made the entire furniture shopping process a breeze. I am extremely satisfied with my purchase and will definitely be returning to Ashley Homestore for all my future furniture needs.

Ed straighter was so very helpful and helped us pick the best options to fit our budget and was very patient with us. Troy was also very helpful and gave us recommendations on a couch which we loved and decided to buy. Will definitely be back In the future.

I recently visited Ashley Home Furniture and had the pleasure of being assisted by Brandon N, His customer service was exceptional; he was not only friendly but also incredibly knowledgeable about the store's offerings. He took the time to understand my needs and preferences, which made the process of selecting the right furniture both enjoyable and efficient. I highly recommend seeking out Brandon N for anyone shopping here. His professionalism and dedication to customer satisfaction truly enhance the shopping experience.

Chad was very helpful on our purchase of our new couch!

Good day everyone my name is Anthony me and my wife Ms Janice came to this beautiful well kept location and received nothing but the best customer service from Mr Brandon Mr Troy and Ms Jessica they are definitely what we need we so very thankful for their wonderful services you all have shown and given. ❤️

Mrs.Alice Barnes Excellent Customer Service !!!!!! I will definitely be coming back for future purchases with Mrs.Alice Barnes

Chad helped me find the perfect couch for our place!

brandon m helped me get my new couch and dining table with no issues so easy to work with

Lance is the go to guy. He helped me figure out what i needed as i wasnt certain in the beginning. Walked me through the whole process and more than anything, he made the experience fun! Highly recommend Lance.

BEST BUYING EXPERIENCE I’VE EVER HAD! Lance had the kindest attitude and the kindest eyes. He helped accomodate my every need by providing the best service and followed up with me from point A-Z. Definitely would recommend! He is my new furnishing connection.

Deb was very helpful and patient with us buying our furniture. Highly recommend her!

Salesman Mr. Cline was very knowledgeable with Starbot collection sectional info. Power lift recliner that I wanted did not have information on maximum weight capacity.

Chad was great and knowledgeable.

Alice was great! She understood what I was looking for, wasn't pushy, and helped me get what I wanted.

Alice at Ashley was amazing and very helpful! We found the perfect furniture for what we needed!

Purchased a sofa, oversized chair and recliner and had Deb as our salesperson. Very happy with our transaction!

Deb McCafferty made our furniture buying experience effortless. Then, the nightmare began. The first delivery team showed up without the proper parts to install our furniture. They just left without putting everything else together. They had to mail us the screws and bolts before someone could come back to put everything together. Then we find out the one bedroom set would still be another month before it could be delivered. We told them to cancel it. We are still waiting. Their customer service is non-existent. IF YOU'RE SMART, DO NOT BUY ANYTHING FROM ASHLEY FURNITURE.

Lance helped me and my wife pick out furniture for our new house. He was incredibly helpful and friendly answered all our questions and took time to explain the products and service plans. He also recommended several restaurants to us as we are new to the area.

The service Alice provided was more than amazing. Genuine salesmanship with zero pressure. Thanks!

I had a great experience with Deb. She had a challenge with me being hard of hearing. She helped me select what I needed and was able to get a delivery date on the week I needed. She was very professional and pleasant. Thanks Deb!

Brandon N was wonderful to work with.

Great experience shopping at the store. No high pressure sales and our Home Furnishings Professional was great! Thank you for your assistance Alice!

Brandon N was amazing!

Great customer service very friendly staff

Tory and Ed where amazing! Helped us get the perfect mattress !

Alice Barnes is awesome! Easy to work with and great customer service! Alice was referred to me by a friend!

Troy and lance were great! Ask for them if you need anything.

Alice was such an amazing person to be with during this process of finding a new bedroom set. She was very informative and willing to walk us through every single step. She went above an beyond to help us today. We ended up going home with our dream bedroom set with her (Alice) help ❤️

Ask for Chad.

Alice was fabulous! She asked what I was looking for and showed me my options. She was able to price match their website.

A huge thank you to Deb at the Harbison location in Columbia, South Carolina! I wasn’t sure what type of bed frame I needed for my new mattress that I purchased from Ashley. She explained what would be perfect for me, verified it was in stock, and I went the next day to purchase it!

Had a great time shopping with Deb Great delivery. On time. Comin to se Deb Mccafferty at Ashley

Ed was great. He helped me find a sofa to meet my needs when the one I wanted wasn’t available. And he ordered my breakfast nook set online and matched the price that I saw online.

Susie was so amazing and helped us tremendously. We will be back

Susie is amazing and she is very helpful!

Susie helped us out with our purchase great customer service from entrance to exit super satisfied with the entire experience go check her out and furnish your home in style and great spirits

Susie was great! She was very knowledgeable and helpful. Great quality furniture here and happy I purchased with Ashley Furniture!

Chad rules!

Deb Mcafferty was amazing, great experience

The service was exceptional. Their customer service was outstanding.

Had a great experience with Chad!! He helped us pick the perfect mattress. He was really patient with us, helping to answer all our questions. He was easy to talk to and really kind. He made the shopping experience so easy!!

Brandon M.helped us with our twin over full bed and he did an excellent job. Thank you Brandon, our grandsons love it.

Brandon M. is great!

Brandon M. was of great assistance! Definitely recommend him!

Brandon M is great!

Chad was very helpful. Please ask for him!

Deb was the best. Super sweet and super professional. Made my buying process so easy and relaxing .

Great experience. Ask for Chad. He was amazingly helpful.

I love this store! I had such a great experience there, I was just out browsing and didn’t really expect to buy anything. I was waited on by this woman Susie, it really stuck for me since my best friend’s name is Susie. Anyway I think her last name is Sorrell. Great woman, super helpful and she taught me a lot about mattresses and bedding in general. I started thinking that my bed was getting fairly old 10+ years and like Susie told me, a good bed is one of life’s little pleasures. Boy was she right!! The new mattress, pillows and cover are so nice!! The quality is excellent, I really want to thank her!!

Brandon M. was awesome help. He helped us find just what we were looking for and got the price down to our budget. Definitely will be going back. Thanks Brandon.

I had gone to RTG first liking for a recliner and thought I would check out a second store to compare prices and selection. Shortly after arriving at Ashley, I was greeted by Susie Sorrel and she proceeded to show me around. It was a great experience, I usually want to browse independently and the all for help once I have made a decision, but she was very helpful without trying to control my visit. Susie showed e some very nice pairings of recliners other accessories. In the end I bought several items and it was a great experience. I’m very pleased with the choices and it was a real pleasure to work with Susie. I would definitely sell her out next time.

Chad was awesome

Brandon is amazing thanks so much for great delivery

Brandon M was super helpful. He wasn’t pressuring us to make any decision at all other than the decision that benefited us the most. Thank you Brandon!

Brandon M was very professional and patient throughout the whole process! Made for a great buying experience!

The process of buying furniture can be full of tough decisions with many styles, fabrics, colors, and of course the quality. I recommend you to ask for Chad Truett at the Harbison location at Ashley Furniture because he has the patience, the knowledge, he is honest/trustworthy, and truly amazing to your needs! You will never regret using him!

Chad was very helpful with helping us find the bed and adjustable base that was perfect for our family and also very patient with us trying all different beds.

Chad was extremely helpful and did a great job. I would recommend him and Ashley.

Chad was great to work with on buying our new sofa. He was friendly, knowledgeable and we got a quality product for a good price.

From the day in walked in Susie S. helped me, over a 6 week time span, become super comfortable with my couch decision . And that's the main reason I bought from there vs. Any competitors. And not to mention, it's a great couch! 2 thumbs and feet kicked wayyyy up!!!

Suzie was great

Need furniture? See Chad! Great customer service!

Brandon M rocks!

Susie was super helpful and sweet!

Alice B was very helpful and knowledgeable which made the shopping experience easier.

Alice Barnes was a total joy to work with!! Great suggestions for every piece of furniture I chose!!

beautiful furniture and great customer service!

Brandon is the best!!

Deb was very knowledgeable. Great service

Ed and Troy really helped a lot!!

Deb was extremely helpful (and patient), as we picked out our furniture. She kept in touch throughout the week to help as needed and helped us find the perfect bedroom set and dining table setup. If you to, be sure to ask for Deb!

Alice was amazing and found us the deal of the century!

Good prices. Great staff! Thanks, Ed!

Chad helped us today and was amazing. He was very pleasant and had great customer service. I’m very pleased and excited for my new couch!

Alice was wonderful!

Ed, was wonderful! He was patient, informative, knowledgeable, and all around great customer care! Go in and ask for him by name! This is my first purchase from Ashley Furniture and I’m glad I had Ed to guide me through the experience!

Jessica and Alice were wonderful and so very highly sweet! Highly recommended shopping here!

Lance helped me and my husband find a sectional and dining room table, he made the experience as stress free as possible. We will definitely buy furniture from him and Ashley Furniture again!

Great experience, very helpful! We will be back. Ask for Alice

Great Experience, Very Helpful,Guided me and my family through the whole Process I love it here ask for Chad he GREAT

Chad was very helpful in assisting my husband and I with picking out furniture for our living room

Chad assisted my mother Trena and I in the midst of a frustrating situation. He and Angel went above and beyond to make sure that we were happy and well taken care of. He set aside a great deal of time to go over all of our different options and make sure we were well informed and genuinely happy with our purchase.

Lance was very professional and courteous. Showed us exactly what we wanted and delivered on his promises. I would highly recommend.

Brandon N. was the best! I couldn’t be happier with my purchase thanks to him. Had a phenomenal experience here.

Brandon was very helpful with my selection- knowledgeable and professional.

My experience at Ashley Furniture in Harbinson was fantastic! Brandon M and Troy helped me and made it super easy. Thank you both again!

Great customer service & top of the line furniture

Deb was amazing. She helped us find a couch that fit our budget. She was so knowledgeable and guided us every step of the way. I would highly recommend having her help you, when you visit the store.

Susie hooked me up! Great service!

BEWARE!! DO NOT BUY ANYTHING FROM THIS FRAUDULENT STORE!! YOU CAN BUY THE SAME EXACT ITEMS ONLINE FOR WAY LESS MONEY, PLUS ONLINE OFFERS FREE SHOPPING WHEREAS THE STORE WILL CHARGE YOU AT LEAST $100!! THIS PLACE IS A COMPLETE SCAM AND THEY WILL NOT TAKE REFUNDS!! THIS STORE NEEDS TO CLOSE!! EDIT: Funny how the owner responds to this review like they care, but when I call to return the merchandise I got ripped off on, they tell me since I signed the paperwork they can’t do anything. SCAM!!!

Deb was absolutely amazing! Best furniture buying experience I’ve had. She was patient and so helpful in making sure we got what we wanted and at a price that didn’t break the bank!

My husband and I recently went to the Ashley Store on Harbison in Columbia, SC and BRANDON did a great job assisting us with our purchase. He actually told me not to leave a review, but he and his best friend were hilarious and easy to work with. I would highly recommend these two gentlemen for future purchase experiences. They also recommended a service to help move our old sofa. Maybe they should even get raises! Thanks again guys! Mary Ellen and Clarke Thompson

Best salesperson and experience! Made my choices so much easier!!

We prices most furniture stores in the Harbison area and Ashley had the best selection and competitive prices. Our sales rep did a great job answering our questions and was not overbearing. I highly recommend comparing Ashley to others if you are shopping for new furniture.

I stopped by Ashley looking to start a journey of furnishing my new home. Ed was quick to greet me, assess my needs and wants, and then guide me toward a number of options that fit my needs. I was quite impressed with the wide selection, friendly service, and knowledge that the team at Ashley was able to provide me. I found a living room set that checked all of my boxes and I was able to obtain it at a very fair price. I am super excited and can't wait for my new couches to arrive this week. Thanks again to the whole Ashley team for making my purchasing experience a great one and especially Ed. I'll certainly be back to purchase again very soon, I have lots of house left to furnish still. I highly recommend you give the team at Ashely a shot if you're in the market for high quality furniture, you will not be disappointed.

Great service and great quality products! Susie our sales rep was knowledgeable and helpful. Troy the sales manager was a joy to work with. They were welcoming of my service dog #Sheldontheshortshepard.

Susie was super helpful. Made it easy to buy from. Problem later came when the dresser came damaged and it took over two months to get it fixed. Be aware that the local Ashley store has zero control over the service group. It was a very poor experience

Chad was very helpful in my purchase of a dining table! Knowledgeable and professional.

Ed Straiter went above and beyond to make sure I found the right bed for me. I have special needs due to past operations on neck and back. He took his time and offered helpful suggestions.

The salesman Chad was wonderful easy going he makes my decision very easy am very happy with my items

Our saleswoman was Alice & I must say she was the most pleasant, knowledgeable salesperson we have ever dealt with. Since we are older, we have not bought furniture for quite sometime. Alice made this shopping g experience the best. Alice is so patient & loved doing business with her. We truly rate Alice 5 stars. If we could give 20 stars, we would.

Troy is awesome to work with!

Jessica was an absolute delight and Suzy was instrumental in our purchase.

Edward was lovely in helping us find a couch

We bought all our furniture from Ms Alice and it was a great experience.

Susie was great

Brandon N. had amazing customer service! He was super patient and understanding with us. He made the process super simple and easy. I would definitely recommend, 10/10.

Brandon N was a pleasure!!

Chad was so helpful, greeted us at the door right away and took care of us. Very nice guy, great job experience

Thanks Chad for helping me and my mom with our black chest drawer and fast delivery appreciate the service

Lance did an amazing job showing me this cool bed and some couches!

If you go to Ashley's in Harbison, you must see Deb. She is great with details, very attentive, and follows up well. You will not be disappointed!

Lance was the best! Got us our first bed set for our brand new home. As first time home owners, he really helped us out!

Had a great experience buying a furniture set for our first home. Lance was more than helpful!

Susie Sorrell did an amazing job and was very professional and informative, I had a great experience at Ashley Furniture Home Store

I have shopped at Ashley’s furniture several times and have always had a good experience!

Sales lady showed us exactly what we were looking for. No pressure sales just great expert advice.

Great service from Chad!

We loved Alice! I feel like I’ve made a friend for life. Alice was so knowledgeable about all of the different furniture pieces, we looked at. I’m so grateful for Alice, and will continue to buy from her in the future. Thanks, Alice!

Chad was very patient and kind.. definitely will back soon😊

Deb is wonderful. She is fantastic to work with and is very helpful. We will be back to purchase from her again.

Chad was great in helping us with our purchase. Really appreciated his help.

Brandon M. at Harbison was really great with my mom! Got a new dining room set for her new house! Go there and see Brandon M.!! Very nice guy!

Lance took great care of us. If you need anything come see him

Chad was very helpful, knowledgeable, and patient throughout the entire process.

Deborah McCafferry was AMAZING. She was patient and helpful with everything we needed. 10/10 would definitely recommend to anyone in the area!

Alice was very helpful today with all our questions, financing options and purchase. We came here after a poor experience at the Sandhills location. She took time to explain and make sure we understood all of our options. She was professional and easy to work with. Excellent experience today! The McVickers

I had a wonderful experience and Alice Barnes made everything so easy and pleasant.

I had a Wonderful experience with Alice and would recommend her to anyone looking for furniture or bedding. Overall GREAT EXPERIENCE 😊😊😊

I ordered a sectional online and the order was canceled and the money refunded the next day with no explanation. I went in to the ashley homestore and they were able to figure out what happened and get it reordered immediately. Great customer service. I will deal with them for future purchases.

Extremely helpful and courteous. Will continue to use this location for future furniture purchases.

Troy and Susie are the absolute BEST!!! Their service was very friendly and helpful!!! 10/10 recommendation!! Thank you Susie as Troy!

Sales was good and very helpful. Let’s see once the furniture gets here 🤣

Chad was AMAZING and helped me find the recliner that I needed after I had back surgery. He was professional, not pushy, and listened to my needs closely. If you need anything furniture wise be sure to ask for Chad!

We bought a couch, chair, and table set. We were given time to look around and then we were thoroughly helped with financing options. So excited for our new furniture. Thanks, Alice Barnes!

Brandon was extremely helpful today at the Ashley. Columbiana store. He showed us several options that would work in our space. He even helped us decide on an accent piece behind our loveseat to make our home more welcoming. Thanks Brandon! You deserve a raise!

Chad was super helpful when purchasing my bed frame and we will definitely be back!

A very pleasant experience! Salesperson went over and beyond what we expected to help us. Definitely recommend Ashley Furniture.

Had such a wonderful experience today purchasing outdoor furniture from, John. Been to many furniture stores through the Columbia area and this Ashley furniture store was the best. Had the best product, best staff and best prices. Will be coming back again to purchase items from John.

A very delightful experience my husband and I had with the salesman Lance. He is very knowledgeable about the furniture. Lance not only sold us on furniture we experienced the Temperpedic products. The Ashley representatives/salesperson were very welcoming and friendly. I recommend everyone should have the Ashey experience.

Great place to get furniture from. Excellent customer service and they give out great deals. I especially want to thank Troy the General Manager and Brandon Nichols!!! Also the female manager whom assisted me on yesterday in the harbison location! Thank you so much and I will be shopping there again!

Best experience at a furniture store EVER! The simple fact that Brandon greeted me as soon as I walked in, asked me if I knew what I was looking for or if I needed assistance. Once I told him I knew what I was looking for but wanted to look around a bit. Not once did he bug me! He simply sat back and waited until I made a complete round of the store and then approached me. I have left stores before in the middle of looking around because someone was constantly bugging me every time I turned around! Thank you Brandon for the great experience and how smoothly you made the whole process!

Took all the time I needed 😌

Great help from Deb! She was very informative and engaging. Can’t wait to receive our sofa set!

I had a great experience at the store on Harbison Blvd in Columbia, SC. Alice Barnes couldn't have been more helpful with the whole process. She answered all of my questions and helped me find the new furniture that was just right for my home. I look forward to enjoying all of it when it arrives, and I have no doubt that "Employee of the Year" nominee is making that happen. Would absolutely recommend.

Very friendly sales people but still waiting to see the type of customer service given on our sectional. Called for customer w to send out a tech as this sectional already looks old and is not, it is 7 months old and the cushions are sunken in and the pillows will not hold shape. Expensive piece for this to happen. We arrived home one day after calling for a tech and replacement cushions were covering the porch with no call or warning and is not the complete problem so we call again and are told they need to send the other items that might be the problem.Doesn’t it make more sense to send a tech first? We are now waiting for them to get a tech out while in the meantime we are stuck storing all these things in a small apartment. I think they need to take this back and we get a better quality item so we shall see.

Bas experience

Looking for furniture. Stopped by Ashley on Harbison Blvd. I was greeted by Chad Truett. Very personable , knowledgeable . I was able to find exactly what we needed for our home . Very satisfied with every aspect of working with Chad

My recent experience at Ashley Furniture was nothing short of fantastic. Brandon M was eager to assist me in finding the perfect pieces for my home. The showroom was well-organized, making it easy to browse through the wide selection of furniture options. He was patient and helpful, answering all my questions and providing valuable insights into the various products. What stood out to me the most was his commitment to customer satisfaction. He went above and beyond to make sure that I was happy with my experience!

Brandon M. Helped me pick out the Maggie collection set of couches for my new living room. He even went in depth with explaining the warranty information and making sure I understood exactly how to use the warranty I was purchasing. Brandon treated me right and gave me a super fair price and got me in and out to fit my busy schedule! Definitely will be doing more business with him!!

My salesman Jon was great and so was his manager Troy. Both were very helpful in helping to find the right couch for me and my family. Overall, great experience. Will come back in the near future.

I Came into Ashley looking for a bed. Brandon M. Helped me find the best of my dreams. He put me on a TempurPedic Soft LuxeAdapt with the top of the line base. I love this bed and he gave me a fair price and helped me through the whole process. He even explained the science behind why the bed would be a great choice for my back problems. Go see Brandon M! He’s the easiest one in there to talk with.

Best furniture store I have ever been to. So polite and friendly.

Jon was very helpful.

Everyone at this store is friendly and professional. This facility itself is very clean and relaxing with no rush or push to get your money. The sales personnel were polite and very accommodating, answering all our questions and requests. It took us a couple of visits to finally determine which couch and loveseat set we wanted but they understood and worked with us and came through with an amazing price. We appreciated everything that Deb and Brandon did for us.

Brandon N was awesome. Answered all our questions and explained everything to help us with our decision. When we need any furniture in the future we know where to go and who to see.

We were with Alice and she was amazing. She was so patient!

Brandon N. My husband and I experienced great customer service and patient from Brandon N. He really was patient and answered all our questions in a timely manner. The company is very outstanding and great quality merchandise.

Our experience was awesome! He was very professional. He had lot of patience. He made things very easy for us!

I was greeted by Deb McCafferty at Ashley Home Store and she showed me the type of mattress that would best fit our needs. She was very thorough in her explanation of the mattress and answered every question I asked. We look forward to using the Sterns and Foster mattress for many years. Thank you Deb and Ashley Home Store .

Alice was a joy to work with. She was friendly, informative, and an all round customer service expert. Her insight helped me make the best choice for my budget and style. Thanks, Alice. You ROCK!

The sales lady Alice was very friendly and helpful, she didn’t pressure me into buying it was a seem less experience..

My experience was great. Brandon explained everything to me about the item I purchased. I will return to purchase more items in the future. Thank you !

Deb was great helping us with our order!

Susie was very helpful, welcoming and made my purchase experience go smooth!!

Brandon M greeted my husband and I instantly and guided us towards making a solid decision on dining room set. Beautiful addition to our home and all around smooth experience.

Ashley Furniture has a great selection and makes it easy to purchase. We worked with Brandon M. and he was very knowledgeable and guided us to find the perfect chairs we were shopping for. Their price was very fair and so far the experience was great. Be sure to ask for Brandon M

brandon m customer service was outstanding, would highly recommend to friends and family

Brandon M. did amazing. Be sure to ask for him.

John was very super helpful! I definitely recommend coming to this store and asking for John!

John was amazing! I left super excited for my new couch!

Alice was fantastic to work with.

Alice was very helpful and patient!

Brandon M. did an AMAZING job . i went through reviews & decided to ask for him & he did not let us down! he was extremely helpful . be sure to ask for Brandon M.

We were able to come in to Ashley furniture and find exactly what we were looking for. We were taken to a few different options for a 6 piece dining table set. Susie was the associate who show us the options. She was knowledgeable and helpful. Once we selected our table. Troy (supervisor) informed us about the diamond care program and how important adding protection on our furniture. Troy helped us to get a deal on our furniture with the diamond care package. The team at Ashley furniture did a great job. We will be back for more furnishings for

Pleasant experience with Brandon M.

Our sales lady Alice was great from start to finish.

Went to the store and received the best customer experience from Jon and Angel. Made this so easy for me.

Brandon M. was very helpful when we went in. Actually checked something after we stepped away and found an unexpected good item.

Lance is the man to get furniture from! Super easy buying process and was a pleasure to work with, never felt the pressure you get from other stores. A very good experience

Lance Cline made getting my new furniture quick and easy, he never made us feel pressured and we will definitely be seeing him again!

Brandon munoz is by far the most handsome and hardworking employee at this location. He is so good I contemplated giving him my first born he was so amazing

Brandon M. was phenomenal! He is very knowledgeable about everything in the store and made our furniture buying process a breeze! Will be back!

My experience was very nice very helpful and very rewarding thanks to the staff and the manager how well refer Ashley's to others

Went and looked for a new couch the other day. Brandon M was very helpful and very professional. He walked us around the store looking at our options will definitely be back for future purchases.

Ask for Brandon Munoz!

Troy is a knowledgeable and nice. Great Store. Love this Store.

Thanks Brandon M.!

Chad was great! !!!

Chad was awesome! So helpful and patient with us. Highly recommend!

Great place to get furniture go here lots of help from sales people you won’t be left standing here long. Angel and Alice were great

Alice was so incredibly kind and helpful. She and Angel worked hard to make sure we were able to find the new bedroom furniture and couch that we fell in love with. Everyone was kind, friendly, knowledgeable and professional. Go on over and ask for Alice!

Chad was fantastic to work with! Courteous, knowledgeable, and not at all pushy! Prices were great! Will definitely use them again! Highly recommend!

We were shopping on presents weekend, 2024. We stopped in Ashley furniture and walked around a little bit and then we met Brandon M. After speaking with him for a little while, we went to one other store and came back to Ashley furniture. We ended up buying a couch, loveseat, and recliner rocker. He was extremely knowledgeable and made it a pleasant experience without pressure!!

Troy the manager was absolutely amazing and very attentive to exactly what we wanted. He’s a great asset to the team!

Troy was awesome.

John was amazing. Great experience, very knowledgeable.

Alice was awesome! Thanks for working everything out for us!

Alice B was so helpful, patient, and worked with us to fit our needs to get the perfect recliner! Thanks Alice!!

Ty Chad he was extremely helpful. I appreciate it.

Thank you Deb

John was the best!!! Highly recommend!!!!

This was a very smooth process for me and my family. Thank you Chad for all the help. 30 minutes in and out. Maybe my Saturday so much easier.

Brandon M. Is so helpful and made everything super easy. He took the time to make sure we got what we needed and what we actually wanted.

Chad was Awesome 👌

Brandon M did a great job, many thanks

Deb is da’bomb. Very knowledgeable and patient

Brandon M was super welcoming, he cared about what I was looking for and the budget I wanted to stick with, he is the greats sales person I ever met.

Miss Alice was amazing, very helpful and patient with me while I'm finding my bedroom set. She a 10 put of 10

I had the pleasure of doing business with Alice during my visit to Ashley. She was attentive, knowledgeable, and super customer friendly.

Me and my wife were looking for weeks at new furniture. We finally ran into the best salesman. Brandon N @ Ashley was amazing. He helped us make a decision finally!! He was knowledgeable, had a great personality and not pushy. We will definitely use him again.

Salesman was great and very helpful. Furniture was fair quality with a fair price and delivery was fast. However, their discount program was wiped out by their ridiculous cost of $400 for a local delivery charge. Havertys Furniture charged us $200 for the same delivery, service and setup.

Alice was very knowledgeable and engaging very pleasant sales experience.

Perfect store! Great service!

Chad was awesome with details to showing us differently furniture highly recommended him.

Super awesome group.

Brandon N. Was great But Brandon M is a little smarter.

Susie was great! She helped us out immensely and we found the furniture we wanted quickly with her help!

Susie was very helpful. Took her time and there was no pressure from her. It was an all around pleasant experience.

Store was nice and sales staff was professional. Alice was our sales person and she was excellent! Can't say enough about her job performance. She took her time with us and showed us many options. Answered all of our questions and is absolutely the reason for my 5 star ranking. Buying furniture is usually like buying a used car. But not with Alice! She went way above and beyond to show us all of our options and to help us decide what we really wanted and needed. Outstanding job and we will certainly being using Ms. Alice again in the near future.

my experience as I shop no rush,no push,no hassle. just let your sale expert no when u have questions or made a decision. perfect store to shop at. thinks u pass and I didn't realize it. pretty cool.

If you need furniture go check out Ashley and ask for Brandon M!

Jon is awesome! So helpful on the phone and in-person!

Highly recommend Ashley Furniture! Brandon M. was fantastic in helping us choose our new couch. He was friendly, knowledgeable, and made the buying process a breeze. Thank you, Brandon, for your outstanding service!

Great experience at Ashley Furniture! Brandon M. was incredibly helpful in assisting us with our couch purchase. He was knowledgeable, patient, and provided excellent customer service. Highly recommend!

Troy was incredible and made me and my wife feel so comfortable whole purchasing our home furniture. Will be recommending to future families

Chad was super helpful and made out transaction seamless.

Brandon was very helpful and did a great job helping us pick out the couch we needed!

I went to go buy a bed and troy was so helpful. He show me so many options until I found the perfect one for me.

I went your store and I was not going to buy anything. Troy assisted me today. I need a bed for my guest room. Troy was very knowledgeable and I did buy the twin bed and a night stand. More people need the manners like Troy.

I've just made my 2nd purchase at Ashley Store. The 1st was a beautiful, sturdy recliner that functions perfectly and still looks new. Chad was courteous, patient, and especially helpful when I made my 2nd purchase yesterday. Can't wait for the delivery!

ALICE BARNES Was Great she was patient and was very knowledgeable..I picked out a nice bed with her help Everyone was friendly.

Thanks to Brandon M for his A -1 service

Couldn't be more pleased. The product pricing was certainly fair for the great leather furniture items the store offered. Will make this our go to store in the future for other furniture items. Lance was our contact and was knowledgeable and professional. Thank you.

Brandon N. did a great job helping us find exactly what we needed.

Angel was great. Very knowledgeable, outgoing and personable. Wonderful dealing with her. Will come back again and again. Thanks lady

A few days late but wanted to make sure I gave a shout out to my salesman from the other day: Brandon M. He took the time to explain in detail the differences in mattresses and which would help me with my back condition. Most just try to sell me: he actually cared. Thanks, sir!

Brandon M is the best! Made the process smooth and easy. Great pricing.

Brandon M was the sales person helping us with a purchase. Very knowledgeable and informative. Offered us the best price. Highly recommend!

Brandon M. was so helpful and kind! Will be back soon

Jon was amazing!!!!!

Was just price shopping. But Brandon M showed me a good deal. I'll have a new sofa in 3 days. Beyond my expectations.

Deb was great to work with, really welcoming, and found the perfect match for our home!

Alice was AWESOME! She was professional, knowledgeable, and patient with us. We will definitely return for more items. Brian and Carla Adams

Alice Barnes is the BEST!

Alice Barnes is the BEST sales person I have ever had anywhere!

Awesome experience with Brandon n. Highly recommend. Great customer service

A wonderful experience at Ashley Furniture. Chad was very professional and knowledgeable on all furniture and mattresses. He was a delight to work with.

Went in for a mattress and left with one Brandon M helped us make a decision and explained all the different mattress styles. Ask for him he’s good help.

Troy took such good care of my 83 year old mom and myself tonight. We were looking for a lift chair. He was so patient, polite, amiable and fun. He made buying the chair a pleasant experience. They even had a wheelchair for mom since she has trouble walking long distance. We highly recommend Ashley Furniture and Troy for your furniture shopping needs!

Brandon M was great help! Super excited about our new living room set and king mattress!

Lance was exceptional. He was knowledgeable and professional in assisting with a purchase of the children's bunk bed.

Brandon M. was very patient & helpful. I was very fussy on finding a recliner that did not cause issues with my legs, and still recliner the way I wanted. I'm 6' tall so many don't fit comfortably. Plus, I needed it in a loveseat w/o a center console. Manager also found additional discounts to apply.

Brandon M. Was helpful and informative and helped us purchase the couch that we wanted. Thank you guys!

Deb McCafferty did an excellent job! I was greeted the minute I walked into the Ashley Furniture store. Friendly and kind. She allowed me to walk around in peace , checking in periodically. It was a very good experience.

Stopped in to look for a counter height table and chairs. We were quickly greeted by Jon who was excellent in assisting us. We told him what we were looking for and he brought us to a few. Jon listened to our needs and helped us find the set we ended up buying. He made the whole transaction a breeze.

Brandon M. was very helpful and accommodating. He was very knowledgeable as well all on his first day. Highly recommend working with him.

Brandon and Troy were great and very helpful!!

Chad was great! Thank you!

The BEST customer service!! Chad and Troy are very knowledgeable and helpful! Great experience!

Want to give a shout out to Alice for all her help with my father and me buying a new chair lift recliner. I am so relived to have her help us as her own husband has one. A stressful situation was made easier by her assisting us. She was patient and kind to us as we viewed them and asked multiple questions along with listening to my dad tell the same story a few times. Thank you so much!!

We had a great experience working with Jon and Troy while picking out our couch for our first home. Easy to work with and super friendly. Would highly recommend! :)

Susie was very helpful and never pushy.

Amazing service! Chad is great!!!

Alice was great helping us pick out furniture for our new home!

Great service! Deb was very helpful!

Deb Mccafferty was very helpful in assisting us in our furniture purchase. Will definitely recommend her and Ashley for those looking to there next purchase.

Susan was very kind and quick to find me what I was looking for and being knowledgeable about the products!

I have never dealt with a more fraudulent company. I ordered a guest bed and was charged for this bed. On the day of delivery we were unable to get this bed into the room due to an odd layout in our home. I was told I would be issued a refund and instead I was charged for this item twice! When I reached out to customer service they said that since it's a pending charge I would have to wait 6 business days. I was also told that they are allowed to do this to "check for funds". Buyers please think twice before using this company so you do not end up in a situation like mine where you have $1562 pending against your account for a $781 item you never got.

Susan Sorrel & Angel was the best! I had a great experience with them! Thank yall much!

Absolutely wonderful!!!!

I had a wonderful experience just Walking thru and the customer service was impeccable

Lance was a delight!!!! I had a need and he was MORE than willing to help and take time to make sure all our questions were answered. Even though we are AFC rivals (I’m from New England and he’s a Ravens fan) I would absolutely recommend working with him. Thanks so much!!!!!

Had a pleasant experience shopping for a king bed frame at Ashley Furniture. Suzy was very helpful and answered all of our questions.

Had a great experience buying with Jon. I was pressed for time but he was able to help me quickly order what I came for get me on my way. Thanks Jon!

Friendly enough, i bought a recliner from Ashley Furniture a while back, a party recliner. There was a recall on the recliner. Apparently, the electric LED lights have been setting peoples houses on fire, a very serious issue. I've filled out all of the forms required, was informed i should unplug the recliner, and i would be brought a new recliner that has been updated. Fine, this is not an issue. I was told it could take as long as 2 weeks. Well, i filled out these forms back in October. It is now January. I've Called Ashley Furniture and was assured it was just an error and that a repair guy would be out to fix the recliner even though i was told i would have a replacement, i have seen nor heard from anyone at Ashley. It seems that once they have the money for the product, the fake customer service really is an act and stops there. I've got the recliner because of back issues and have to recline to ease the pain. This has caused much pain and suffering, so now, along with back pain, i have had a serious headache. Update, as of 3/4/2024 - have not resolved issue. I have texted with the store and have spoken with the store, I have spoken with customer service. 6 times I have been told that a schedule team will contact me within 1 week, 6 times I have been flat out, lied to. This was supposed to be resolved back in October of 2023. Update: as of 4/15/2024 - the issue has been finally fixed. Oddly, they mailed me the parts, had to call and set up another appointment, and apparently, they thought I would repair the chair myself. But a repair man finally came out and fixed the chair, and it took all of 15 mins. 7 months to schedule and 15 mins to fix. Take from this what you will.

Always buy furniture from Ashley and Alice Barnes is my go to girl!

Lance facilitated a pleasant recliner shopping experience. He guided me in selecting what I hope will be just the right fit to meet my needs without being pushy or annoying. Thanks Lance!

I give the store 4 stars but give our salesman John 5 stars. He was super patient and friendly and helped us load up the SUV with a floor model bed frame and side table.

Ashley is always my first stop when I am looking for a good balance of price and quality

Worked with Alice Barnes. She was so personable, friendly, and helpful. She let us browse at our own pace! Would shop here again!!

Johnathan was super helpful and does a great job! Highly recommend!

The people there are very kind and the place is very clean and they will help you with anything that you need help as long it has something to do with furniture.

All furniture seemed oversize and typical.

Alice was A1 today. She helped pick out furniture for my apartment and pieced it together perfectly. Her customer service skills are amazing. She is a pleasure to work with. You have an amazing employee.

Alice was wonderful!!! She made sure that we got the best deal possible and worked to make sure we got all we wanted and needed. Y’all come see her!

Lance assisted me with my purchase yesterday and I was able to find a lovely chair for my living room! I found what I was looking for online and Lance was able to help me locate this item in store and provide me with some amazing savings! Throughly satisfied!!

Great furniture selection, quality stuff, and the sales staff are super friendly!

I recently purchased a home and Brandon was the sales rep who assisted me! He made everything extremely smooth as we had a few bumps along the way. He was always available to me - even on days off. If you are in the market for new furniture ask for Brandon he will make sure you are taken care of!

Salesperson Deb is just great. Helpful but not overbearing. We have purchased several things over the past few years and never had a bad experience. Good quality furniture and value for your money.

I received great 5 star service from Lance. Fast, efficient, and friendly. Will come back.

Me and my Husband Carroll Went to Ashley to look for new furnitures for our new house. We were very lucky to have Deb Mccafferty to be our sales person. We had been to Ashley a few time until we made final decision on what to get. Deb spend a lot time to help us to decide on what we need and we like. She is very patient and professional and super helpful. We were so happy about what we bought from Ashley. We will certainly use her in the future.

Chad was amazing with us i recommended 💯 ,when you go to the store ask for him.

(Translated by Google) Chad very good treatment 💯 (Original) Chad muy buen trato 💯

Best seller in town Chad

Chad was extremely helpful and knowledgeable, I had such a great shopping experience because of him. I've been recommending him to all my friends in need of furniture since I've made my purchase.

Chad at the Harbison store was exceptional. He was very patient, informative, and very knowledgeable of my purchases. Everything was explained in detail, from beginning to end. I would highly recommend him.

Jon was the best! He made purchasing our new living room set super quick and easy. I would highly recommend asking for Jon the next time you're in Ashley Furniture.

This store had a huge variety of options. Brandon was a great help providing us answers to all the questions we had. We recommend anyone going to Ashley furniture to ask for him!

Susie was very knowledgeable and easy to work with.

Amazing customer support and great products

Lance, Brandon & Troy worked with me for hours yesterday. Excellent team at this location.

Lance is great!

Lance & Brandon are so professional, friendly, & fun. Only ask for them!

Chad was very helpful. Ask for Chad!