Ashley Outlet Columbia, SC (East)

Time with Dayana was very pleasant and knowledgeable with answering any and all my questions. Thank you Dayana.

Keyanne was very professional and helpful with my purchase. I appreciate her help! Excellent service!

Key, assistant me with my purchase today, she was awesome, excellent customer service.

My first time shopping at this store my sales lady Dayanna was very helpful and friendly. I would recommend my family and friends to visit this store.

I was completely dreading coming to this location from a prior experience I had, but Key, and Jessica worked diligently, professionally, and made this experience extremely thoughtful and respectfully personal. They both helped me piece multiple furniture items together for a home office I was building and the most important part was the reduction in pricing. Aside from personality, their professional appearance could not go unnoticed. Way to elevate this store and shopping experience Thanks again to this duo, for changing my view on this location.

Key was very great help, had some questions and concerns and she was able to help us right away.

Key was absolutely amazing with assisting with my purchase! She was very knowledgeable about my purchase and provided exceptional customer service. She is an asset to the Ashley organization and I will continue to purchase from her!

Very nice and knowledgeable. Able to answer every question and she’s Jamaican- yeah mon!!

Keyanne was the absolute epitome of customer service. She gave me her cell number and even assisted me with questions on her days off. 😍 I had a great experience buying furniture here as someone who’s on their own for the first time.

They are so patient and understanding, Definitely recommend checking them out! I dealt with the employee Key, she was great help!

Anthony was great. Professional and informative. Helped us find what we needed quickly. Thanks!

Key took great care of us, she is amazing and would recommend her to anyone looking to update their furniture. Very knowledgeable and great personality.

Courtesy and professional

Dayana was a great help!

The sales representative was very helpful in helping us select the right mattress to our headboard

Key was super friendly and very patient, she made our shopping experience relaxing which we enjoyed a lot despite being under so much stress from moving at the moment ⭐️

I received great customer service from Ms. Dayana. She greeted me as soon as I walked in the door and asked how could she assist me. I walked in needing a Queen mattress. She showed me the different types of mattresses and assisted me in picking out the mattress and arranging the delivery. Great customer service skills.

Key is awesome, she helps us a lot today.

Key is awesome, very helpful today.

Dayanna made our purchase a pleasant experience. Very professional and kind.

Will Mccare was amazing !!!

Very helpfully, pleasant visit. This will be my first stop for my next home make over. Ms. Boston is the go to!

I had a pleasant experience with Ashley's sales rep William. He was very knowledgeable and friendly. He showed me the difference in the bedroom set I was deciding in. I will be back for future purchases. Thank you William. I will see you soon.

Walk in, got immediate help. Left with a new mattress. Thank you, Ashley Outlet

I went to Ashley Furniture and received awesome customer service from William M. He fitted me for a sleep number bed and I was showed all the features. He did a great job explaining everything and answered all of my questions. Will definitely recommend this young man to help any customer. Awesome job!!!!

Great customer service will definitely be going back for more furniture.

⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of being helped by Key today while searching for furniture, and let me tell you—this experience was nothing short of AMAZING! From the moment I walked in, I was greeted with the warmest, friendliest welcome that instantly made me feel at home. Key didn’t just help me; she went above and beyond, guiding me through every step of my search with enthusiasm and expertise. Even when I couldn’t find what I needed in-store, Key didn’t give up! She seamlessly transitioned to helping me locate the perfect items online, offering suggestions and solutions that fit my style and needs perfectly. I only wish I could have given Key the credit they deserve for those online purchases! If you’re looking for top-tier service and someone who genuinely cares about your experience, ASK FOR KEY! She is a shining example of customer service at its finest. Thank you, Key, for making my day and my furniture search so enjoyable!

Dayana was extremely polite and super helpful. She went above and beyond for us. If you are planning on buying any kind of furniture go see my girl D! She is fantastic!!

Dayana at the forest drive location was very helpful and patient with us. She made our shopping experience very enjoyable.

Keyanne was amazingly helpful

Dayana was very friendly and professional!!!!

Key was so helpful and gave me space to make a decision. She let me know she was here if I needed anything. Made the experience wonderful!

Store was not busy despite it being Black Friday. Anthony greeted us right away and showed us the recliner we were interested in. We had planned to purchase one recliner, however, the deals were too good to pass up. Anthony quickly took care of our entire purchase and payment. Excited for our new living room set to arrive next month.

Dayana was awesome and helped us figure out what type of couch we are interested in and which ones we are not!

Key was wonderful and was a huge help!

Dayana was great!!

Excellent Service, Key is wonderful and very knowledgeable!

Dayana was amazing, stayed with us the entire time. I’ll definitely be back to continue shopping!!

Dayana was great with good customer service.

Key is cooking! Excellent employee!!! Give her a raise 😉

Dayana was very helpful and informative. Greeting us soon as we walked it and showed us around. Answered all our questions and informed us of the deals that applied for each piece of furniture.

Key was awesome!

We've had two great experiences it this location. The store is very clean and the employees were friendly, especially Dayana!

Thank you Anthony!!

Will and Key made it a great experience! Both should be recognized by Ashley for going above and being great assets to the company. Really helpful and knowledgeable!

Key was absolutely amazing and VERY helpful!!

Key was the best salesperson ever. She was so patient and took her time answering all of our questions. Can't wait for our delivery.

It was great shopping at the Ashley’s furniture Forest Drive Columbia, SC. Key was very professional, she knew her stuff, and very detailed in work and explaining the process.

Anthony and Jessica and other staff made my experience very pleasurable! The customer service excelled and the prices were competitive! When I rang the bell after my purchase boy, what an adrenaline rush! They were just awesome. I will definitely use them in the future!

Dayana was super sweet and very nice. Great saleswoman, not pushy and was there for any questions we had.

Thank Dayana for your help knowledge and honesty guidance God bless you Thanks

DAYANA WAS EXCELLENT! SHE DID ME A GREAT SERVICE. I DONT WANT ANYONE BUT HER.

Dayana was my sales consultant. She was very helpful, kind, professional, and patient to make sure I was a satisfied customer. The Ashley Outlet store is very lucky to have Dayana as a sales consultant.

I brought my grandmother in to look for a smaller recliner. We were greeted quickly by Jessica who directed us towards where to look and showed us what was on the floor. We quickly found a chair that worked at a great price and they're able to deliver it this week. There was no pressure and the purchase process was easy. Thank you for taking care of my grandmother!

Anthony was very professional, patient, and supportive and helping us select our furniture and home decor needs.

Costumers Service was Great. Had good hospitality, making my family feel welcome!

Key did an excellent job by helping me find what I needed. Thanks

William and Ms Rosa worked as a great team as they were very knowledgeable and patient with my questions. Recommend 10/10

Key was the best! She got me what I needed thanks key!

I was given time to look around and make decisions alone, the preferred way for me. Wil came when I was ready to ask questions. He was helpful with making my sofa purchase. It was a good experience and the lady at the checkout desk was nice and friendly!

Amazing customer service and patience with my purchase. Provided great assistance in making the best decision for my needs. Dayana is the best. She will definitely take care of you at the Ashley Outlet.

Great customer service

We had the best experience and Dayana was the best salesperson! She took time to show us different options and was not pushy like many others we encountered today! The checkout process was easy and our discounts were amazing! Thank you for a successful ending to our day.

Rosemary was a huge help!

Dayana very good!

Key provided excellent customer service! Thank you for a great shopping experience!!

Superb customer service from Jessica and Anthony!

Key is the most helpful associate I think I have ever dealt with, in my life! She was seriously so awesome and so helpful! Definitely made my experience a good one.

I’d like to provide a 5 star ⭐️ ⭐️⭐️⭐️⭐️ review for Mr. Anthony who assisted me with new furniture on my visit to the Forest Drive, Columbia SC location. He was very professional and courteous. Mr. Anthony also showed that he was knowledgeable as well as patient as a Store Manager. Kudos for an excellent job well done! Thank you, Darlene Thompson Shaw

The service I received at Ashley Home Furniture Outlet was great! Will was very helpful and answered all the questions that I had. He was pleasant and made my experience a very good one! I left confident and happy about my purchases. Great experience!

Very professional and friendly William did great!

My mother and I went to Ashley's to look for an oversized recliner. Dayana Boston greeted us with a smile as we entered the store. We told her what we were looking for and she took us to the recliners. Dayana was very knowledgeable, professional and helpful. Thanks

Great customer service and no one’s rushes you into anything they think. There fantastic!

I was very happy to do business with Ashley Furniture they treated me well. And I got what I wanted for a great price. I recommend Ashley Furniture

I received great customer service from Anthony.

We came in looking for furniture for my best friend and her fiancée and William McCrae was awesome! He was attentive to our needs and took the time to explain when we had questions. Thanks Will!

Very nice environment! The manager is very sweet and helpful. An overall great experience.

Kleyton is excelent service

The sales rep Anthony was very helpful professional. He explained everything to us and he is patient. We will shop at Ashley Furniture again,Thanks to our sales rep Anthony.

Anthony was so helpful in helping us pick out our dining room set. I would recommend him help you due to being very knowledgable in the products.

First time buying furniture on my own and Jessica made my first experience wonderful and stressfree. She was patient, kind and understanding. ❤️❤️❤️

Will greeted me when I walked in the door and found me exactly what I wanted in my price range. Really helpful and a great store!

Shopping at Ashley Furniture was an absolute delight! Evalis was incredibly helpful, kind, and knowledgeable, guiding me through their vast selection of high-quality furniture. The store layout was well-organized, making it easy to browse and find exactly what I was looking for. The furniture itself was not only stylish but also durable, and the prices were quite reasonable for the quality offered. Overall, my experience at Ashley Furniture was top-notch, thanks to Evalis's exceptional assistance. I would highly recommend it to anyone in search of beautiful furniture pieces for their home! I will definitely be shopping with Evalis again.

Awesome experience, collection and prices. Clayton helped us very well and he is knowledgeable and great. We would be visiting again for sure, thanks for great experience.

Dayana and Jess were amazing and patient with helping find our new bedroom set. I highly recommend visiting their store.

I had a very positive experience with the store manager. Very professional attitude and helpful person. Thanks so much for all your help.

My experience Anthony was great he was very professional and attentive he was patient with us and worked diligently to help us look for what we needed..

We had a great experience with Will McCrae at the Ashley Store Outlet on Forest Drive. We were helping my mother search for a variety of home furnishings and Will was extremely patient, attentive, and so personable! Can highly recommend Will and Ashley Store Outlet on Forest Drive.

Dayana was a huge help while I was searching for my living room furniture. If you need any new furniture in the Columbia area come see Dayana at the Ashley Outlet.

Dayana was very professional, helpful and courteous. Definitely a joy to work with and a wonderful experience.

Great! Great prices and our person helping us was patient and helpful. Great person.

The service was very excellent and i appreciate Dayana for being so helpful and polite.

Clayton and Anthony were very helpful as we looked for a mattress, the store was clean, organized well well lit not super pressured sales people willing to help, enjoyed my time shopping there.

Sales associate Dayana was very professional and very helpful. She is very knowledgeable about items in the store and helped me reach a decision.

William Mccrae was very patient and professional ..He had a great amount of knowledge about the furniture and mattresses . Never pushy..I will shop here again

Dayana was extraordinary. She was super helpful while I was super indecisive lol. Thank you to her and Will too!

Clayton was extremely helpful in helping us decide what we needed. Store is well organized. It was a wonderful experience!

Amazing customer service

Ms. Rosemarie is a extremely Knowledgeable, Professional and was very Patient with assisting my husband and I with the purchase of a new mattress.

I stopped by Ashley furniture to browse around, and ended up buying a wonderful couch. William McCrae came by and we had a great time going over furniture for the best deal possible. Great young man. If you want a great deal stop by the store and talk to Will, he’ll help you out.

Dayana was so kind and pleasant! The whole staff was very friendly! Quick and easy process 🤩

First time at Ashley Outlet. We were met by Dayana who was very helpful and knowledgeable about the products that were of interest to us. She took the time to show us around and answer all our questions.

We had an issue with delivery and the Manager and her team helped resolve the issue as smooth as possible. The staff was extremely friendly and made a difficult situation better

I came into Ashley Furniture unsure of what type of furniture to get . I spoke with Dayana Boston and she pointed me in the right direction to some quality pieces at a great price. Iwas able to get a dinette and a furniture set for my family room. Daytona was very knowledgeable and help me fit everything I needed into the amount I was approved for . I will definitely recommend my family and friends to come to the Ashley outlet and to purchase from Dayana. Thank You Alesia Ellison

Rosemarie excelente excellent service

Eileen gave us excellent service!

They did amazing I came in just to look around but there furniture and beds were so amazing I just had to buy one ms. Rosemary is an amazing people who helps you buy things I can’t wait to sleep on our new mattress, I recommend going here.

We had a fantastic experience at Ashley furniture in forest acres! William was extremely helpful and friendly. We were able to find the perfect couch and coffee table for the new home!

I had an amazing experience with Aya! She was extremely helpful and kind throughout my shopping experience.

I had a an excellent experience with my sales representative Aya Milton. She was very nice, knowledgeable and had a tremendous amount of patience. Aya added extra to our time together such as going beyond and taking a picture of the entertainment center to match with the Sofa Sleeper. We walked the entire store and she never put me off on someone else. She also made sure I was getting the best product and price. She was magnificent! Thank you Aya - my grands are going to be very happy 😊

I had an amazing experience working with Dayana. Wil be back soon to continue shopping!!

William very informative and very courteous

Will was excellent.

Amazing girls Eileen and Aya they were pleasant and helpful and ensured that our experience in the store was well worth it.

My experience with Eileen and Aya was spectacular. They were very friendly and ensure that I got exactly what I needed. They were also very patient and well knowledgeable about there products.

Dayana had Great Customer service!!!!!!

Only person to great me when I walked in. Great sales representative

John was amazing! He was very knowledgeable & helpful. We will definitely be coming back. We are excited about our new bedroom set!

Customer service was amazing!!

Dayna Boston help me get what I want, excellent employee

My wife and I were looking for a new living room sectional. We went to Ashley Furniture Outlet. We were fortunate to get Jon as our sale person. Jon was very professional and patient with us as we went back and forth on which sectional we wanted to get. He was very knowledgeable and answered every question we had. If you’re looking for furniture please go see Jon and give him a chance to give you the awesome service that we experienced. We definitely will buy from him again.

We had a great experience with Jon our salesman.

Great Customer service and selection of furniture. Very helpful sales team

Clean store with a great selection. Everyone was pleasant and helpful. I would definitely recommend going there for your furniture needs

Jon and Aya were very helpful with helping me and my husband get our mattress. Jon answered all of our questions and was very attentive.

John and William were amazing in answering all my questions! Thank you!

I worked with Aya she did an excellent job! I suggest anyone that comes here work with her and she’s very pleasant!

Aya was excellent! Handled everything with speed and a smile! Answered every question and was very helpful throughout the process.

The service was exceptional and the price and the quality of the products were excellent ! Thank u Ashley Furniture for taking additional stress off me and this furniture should last me along time.

William was the best. Thank you

Jon was amazing highly recommend

John was amazing!!! So helpful!!

Jon was super helpful in finding the right furniture for me.

Excellent experience with Eileen when it came to purchasing furniture with my mother. Would recommend

I had lovely experiences with Eileen, William, and John! Eileen has such an incredibly welcoming presence. William helped me find which new couch would be the best fit for my new apartment. He was super patient with me and very knowledgeable. He is so incredibly kind. John helped me finalize my order over the phone. He is also very nice and made the process of placing my order super smooth. All around a great team!!

⭐️⭐️⭐️⭐️⭐️SERVICE/⭐️ LOADING DOCK ⭐️⭐️⭐️⭐️⭐️: I needed to buy a power recliner for my recently-injured husband. I was immediately greeted at the door by Anthony who directed me to where they were. With multiple options, I needed to come back with my husband. I didn’t receive any pressure from Anthony at all. When we returned, Anthony was able to assist and gave us time to explore all options. He was kind and patient and didn’t hoover. ⭐️: We were completely satisfied until we pulled up to the loading dock. Somehow, my son and I had to get a recliner from a ledge about 4 feet up into our truck without a ramp or lift to lower it. In hindsight, I should’ve insisted on wheeling it out front door. An employee tried helping but, due to miscommunication, the unboxed and unwrapped recliner was dropped and our newly-purchased expensive recliner now has torn fabric in two spots. It makes me sad, but it is what it is. I do not understand how customers are expected to transfer purchases from that loading dock. It would’ve been easier for us to load it in the front parking lot by lifting it up into our truck.

Anthony was great and helped us pick out the perfect dresser!

Jon was great in helping pick out a mattress. He was very knowledgeable and fun to work with. Definitely recommend Ashley’s and ask for Jon when you do.

We were looking for some tables for a living room and we encountered William a salesman. What a lovely kind young man he is he was so patient as I wandered through the store looking for what I wanted. He was not pushy but he was always available and by that I mean he was like I side away but he might be at the front of the store and I was at the back. But it keep time to do the purchase he was very thorough and accurate with his figures and just a lovely person to work with thank you William you are the best and I'm sure you're going to be a wonderful addition to the team at Ashley. I would add a photo of our purchase however it's not here yet and I wanted to get this post up about William because he is wonderful

John was great.

Ashley furniture is the place to go. Jon was very helpful in showing me all the options and helping with getting me right

William is the man to see! Delivery team was amazing! Thanks William!

Mr Williams did a good job

Had a very good experience! Excellent service

Excellent customer service. Very helpful in every aspect! 👏

Great furniture, good deal. Thank you. My delivery was awesome, Miguel and José was a great team. They were courteous, friendly, and excellent in handling my furniture. 😊 Thank you !

Ervin was excellent with helping me make a section. Very professional.

Brandon M at the Ashley store in Haribson was fantastic. Very professional answered all our questions and went above and beyond for us. Our couches are so comfy and delivery and setup was quick and easy.

Jon was amazing ! The best salesman Ashley outlet has on board ! Gave exceptional customer service, ask for Jon when you guys come here to shop!!!!!!!

Kenny was very knowledgeable and helpful!!! He helped me find my new couch!!! Sadly, I have to change my review. Kenny was still exceptional however, the delivery and customer service afterwards was a nightmare. We were given the runaround and empty promises. My couch came with a forklift puncture. There was no sense of urgency to replace. The GM said he would take care of it and when it was time, he hadn’t. Highly disappointed and surprised as I’ve been a customer for almost 20 years.

The service here was great!!

👍

John was a great helped with getting me setting up with a great deal on my bed set . Definitely check him out !

John made it so easy, you have a customer now.

Kenny was very attentive, professional and super fast! Shop at Ashley Furniture Outlet and ask for Kenny! He’ll get you right!

Had a great experience! Kenny and the staff were great! Quick and easy transaction. They also have a great charity event going on right now with Hope to Dream. Go check it out!

Great customer service from Ilean from the Ft. Jackson store. Very knowledgeable and highly professional. Also is a pleasant person.

The moment I walked in I told John exactly what I wanted and he knew exactly what I was talking about. He's an outstanding representative and made me felt very comfortable. I would recommend anyone to him. John is and will be my furniture broker. Thank you John.

Jon (sr. Sales manager) and Jacob were amazing! Def ask for them when you go! Excellent customer service!

Ervin was very helpful I was shopping for 2 bed frames and he called the charlotte store to see did they have 2 in stock and even got us an 3 day delivery great customer service will be shopping again soon

Awesome team..!! John & John, made my shopping experience comfortable, fun & pleasant. I am overly excited about my purchase! 🙌🏽 Thanks guys!! I will definitely be purchasing from this location again!

John and Jon made my couch-shopping experience seamless and fun. I never felt rushed, as I took my time making multiple laps around the store. The financing options and payment plans were thoroughly explained and I knew I was in good hands. I will definitely be back for my future home-furnishing needs!

John and Jon made my couch-shopping experience seamless and fun. I never felt rushed, as I took my time making multiple laps around the store. The financing options and payment plans were thoroughly explained and I knew I was in good hands. I will definitely be back for my future home-furnishing needs!

Jon Conley was the best! So patient and helpful in getting us exactly what else wanted at the price we wanted too! If you need furniture, go see Jon at the Ashley Outlet!!

John was a great help today in getting my mattress. He helped me determine what mattress my mom bought so I could get the correct base for it. Excellent job appreciate it. I will be back. Thanks, John.

My experience with Kenny at the Forest Acres location was top notch. I needed a sofa and a queen mattress. He showed me and worked with me on those specifically without pressure of anything else. Thank you Kenny! I'll see you later with more future purchases.

John was amazing. With great customer service. Also very caring.!!

John was very kind and informative 😄

I came in to look at some living room sets . Jacob greeted me at the door. Very welcoming. He was very helpful very patient with me as well. He assisted me with the measurements to make sure what I was looking for would fit. He gave me a breakdown of all the payments options. I'm definitely coming back when I'm ready to purchase. Thank you Jacob for all your help.

Jacob and Zach help me alot best salesman in here

Erben helped us find cheep stuff for my first apartment very helpful.

Thanks so much. I was truly happy leaving today. I came in two days prior and Mr. Anthony helped me with all of my questions. My spouse and I have been looking for a couch for about 3 months but didn’t want to spend too much. But it so happened that we came back because I wanted to show my spouse a couch I liked and somehow. God worked it out for us to see the same exact couch we wanted for a better price. It wasn’t there two days ago but it was there today and I knew it was a sign. Thanks so much Anthony and Ervin. You both were amazing

Stopped in early today for a chair for my Big and Tall man. Kenny came to our aid and answered all our questions. We walked out with exactly what we wanted for a great price, too! Go see Kenny and all the great folks at Ashley Furnoture Outlet!

Ervin was great. Super easy shopping experience and great deals!

I was helped by Anthony and had a wonderful experience. He was very helpful and ensured that I got everything I needed and also cut costs for me where he was able to. I absolutely suggest shopping here and if you are lucky enough to be helped by Anthony, it will be a treat.

Very friendly staff and very affordable. Everything went great with my purchase.

Great customer service and help. I will definitely be back when my tax check comes in.

They were very nice and help and store looked great

Went to Ashley outlet store. Looking for a new mattress. The gentleman named Anthony helped us. He was very helpful and knowledgeable. Answered all of our questions. Great experience!

The President’s Sale got my attention so I decided to visit Ashley to purchase a new mattress. My sales associate, Jacob, was great. He walked over introduced himself and asked me what I was looking for. He showed me a few options, answered some questions, and left me alone to check them out myself. He kept checking on me but was he never pushy. Such an amazing young salesman so why not buy a dinette set too. They didn’t have anything I liked on the sales floor so he showed me options online. I found exactly what I was looking for. Again Jacob was the best. He was polite, respectful, patient and knowledgeable. Thank for an amazing shopping experience.

tyler killed it great dude smelled amazing

Our experience was great! We were in and out pretty fast with our new bar stools! Anthony was quick with helping us and very patient! Jacob was also great with getting down our other stool from up high! Eileen was very helpful as well with getting us unboxed and into the car! Thank you all for the experience!

Jacob was welcoming, knowledgeable, and helpful with our purchase.

Great outlet with superb management :-)

Great selection and Ervin is the best.

Was looking for a new set of furniture for our livingroom and the associate Zach was very helpful and know of the selection and deals. We ordered a set that day.

(Translated by Google) Good attention (Original) Buena atención

Ervin was a great salesmen and the Tyler was good also in customer service help with price adjustment

Jacob was an awesome sales rep. He was knowledgeable, patient, very kind and friendly. He was attentive but not pushy. He gave us time to look alone but he didn't disappear. We had gone to every furniture store this side of the rivers. Jacob knew his products and gave us sound advice and he was right. We ended up right back to his store.

Jacob was very friendly and helpful.

Tyler at this location is fantastic! He knows darn near everything about each piece of furniture in the showroom. He is absolutely fantastic!

Great friendly place to purchase furniture from! My first time purchasing and definitely will not be my last. Awesome staff!

Wide selection, mixed quality. Guys working there seemed like I was inconveniencing them / interrupting them from their phones by looking around & asking any questions.

Excellent service! The customer service was superb. My order wouldn’t have been successful without Tyler’s assistance.

Jacob was very helpful

We bought a couch set today, we were greeted with a lot of professionalism and there was a young man, Jacob, who brought a cart from the back and hauled a rocking chair to different couch sets so we could see if the fabric matched. We played bingo and set up delivery. Over all we know we got a deal. Thank you Mrs Eileen.

Anthony was my salesman and he did an outstanding job. He listened to what I wanted and he also gave me advice in selecting my loveseat and queen bed set. Thanks again Anthony

Edit 2.1.24: Got a Diamond Care Rep on the phone and I quote, "The threads of the couch coming apart are not serviceable as a part of your care plan." Purchased a couch early last year, 2022. After taking 6 months to get to us we were excited to have it. We noticed issues starting around 4 months but they were small. Those grew to ripped seams and fabric nicks all over. We've had it for 1.5 years and it looks much older. We purchased the diamond care services as we have small kids and expected accidents to happen but its coming apart at the seams from normal use, nothing to do with kids. Claims filing was easy enough online but you can't contact anyone to ask questions. All lines are recordings and direct you back online with no help. Our claim was rejected *edit*due to being outside the 30 limit. We reported the item when we notice larger tears happening but submitted the date as when we noticed the first tear happen on the cushion. Ashley won't file manufacturer's warranty and they cannot help with Diamond either, just keep referring us to Diamond care policy. We've bought from Ashley plenty before but this is the first time we've needed to get help after a purchase so pretty let down.

Working with Jacob is a pleasure he is very curious and respectful he is very thoughtful and makes the experience great I would recommend anyone that need any furniture to him he will definitely take care of you

Anthony helped us find a couch and recliner combo perfect for our small living space! Super kind and efficient. 10/10 would recommend.

Tyler was super helpful! He answered all of our questions and made the process quick and easy! I can’t wait to sleep on our new mattress and sit on our new sectional. Thank you so much!

Tyler was amazing when it came to picking out furniture for my office and bedroom. Any question I had, he was quick to have an answer and he knew his stuff. Thank you, Tyler!

Jacob was very friendly and helpful! He even pulled up the Ashley website to show us another option for a dining table.

Dustin was very helpful and professional. This consultant made our shopping experience enjoyable.

Tyler was very helpful and polite; overall provided us with great customer service. I’d ask for Tyler’s assistance if I were you.

Their new rep Dustin was very helpful and gave me a fantastic deal! Fully recommend this place

Tyler was super helpful. I found all the items I needed and was able to get quick delivery.

I had an awesome experience after meeting Jacob and Taylor.. They were bear, professional, courteous, and helpful..

Zack was a lot of help finding the table with the options I wanted. He was very knowledgeable. I will definitely be back!

Zack helped us during our visit, he was very kind and helpful! will be returning very soon!

Zack was awesome when helping me and my family!

Ervin was great a great help we didn't purchase but he was very informative

Had a good experience at Ashley Outlet. Jacob was very helpful & knowledgeable. I came in looking to purchase a queen mattress. He took his time & educated me on all the mattresses. I did end up purchasing a queen mattress. The only draw back was delivery time on the mattress 10 days from the day I made the purchase

Ervin was super helpful and friendly. Great customer service! Definitely worth the trip. Thanks Ervin!

Zack is a great salesman. I came in looking for a couch and came out with a couch and a bed. He was very patient and helpful! Thank you so much Zack for getting me what I needed.

My experience with Tyler was remarkably amazing. Great customer service skill and he went above and beyond to locate what I was looking for. I’m very well please.

Came to Ashley to buy a couch for our new home and Jacob was so helpful! Great customer service, would come back for more furniture.

Ervin and John were amazing and helped me pick out the perfect piece for my room renovation!

Zack and John was a great help with helping

Jacob was Awesome and Exceptional! He greeted my husband and I as soon as we entered the store, checking on Us as we browsed . He helped Us locate the correct size and style of furniture we needed! Thank you Jacob for your superb Customer Service, you are truly an asset to Ashley Outlet! ❤️

Made a few purchases today and with the help of Ervin who was very polite,knowledgeable and helpful. We would recommend Ashley outlet on Forest drive to others for your next household purchase.

I found the most amazing couch and Jacob was a great help!! He was very knowledgeable about the offerings and even helped me find a table the store didn’t have. Definitely a great place to shop

Ervin was very helpful. He took his time and helped us find exactly what we were looking for

I went into Ashley Furniture Outlet on a Tuesday and was helped by Jacob and Tyler..both were extremely helpful and took into consideration all of my needs. I found a sofa that I thought might work but needed to go home and measure one final time (measure twice, purchase once!) The very next day, I walked in the store ready to make my purchase. Jacob helped with my purchase and delivery and much to my surprise, the sofa was able to be delivered that Friday! I recommend Ashley Furniture Outlet to anyone who may be looking to purchase new furniture and/or accessories for their home.

Anthony was very helpful, direct, and clear. Great experience

I live this place!!!! Everything is nice, well modeled, and not as expensive. And they deliver and build your furniture.

Excellent experience, I was not harrased the sales person was very patient and professional.

Anthony was awesome!! Very knowledgeable and helpful.

TYLER WAS GREAT, GOT WHAT I NEEDED IN NO TIME, SUPER CUSTOMER SERVICE

Zack was very helpful and not pushy. He allowed me to look without harassing me. When I was ready to purchase, he was there to help!

I went in the store knowing what I wanted, I was waited on quickly & received a fair price. My items haven’t been delivered yet; but I hope there is no issue with that.

Best experience I had yet! My salesperson was great and worked with me to find what I was looking for

I'm not certain of the correct spelling of my sales associate name (Her name sounds close to the name Lilly, but not how you spell or pronounce her name) but she was very helpful and professional. She made sure that any questions that you had were answered and was very patient and not too pushy for a sale. Very satisfied with the services provided and can't wait for the delivery of our new Sofa and Loveseat!

I walked in to ask questions about ordering a piece of furniture. Everyone I worked with was nice and they helped me with the purchase so I could have my order delivered. I’d highly recommend this store and Tyler gave me his business card so I could reach out later with any questions.

Ashley always has wonderful customer service, regardless of the location

Anthony was very professional, polite and extremely knowledgeable. We will definitely be going back. P.S. They have awesome deals.

Mike and Calla were incredibly helpful in our furniture shopping process! They both did a great job helping us figure out what we wanted and explained everything in detail so we knew exactly what was going on at all points during the buying process. They both exhibited amazing customer service skills, and came across warm and welcoming! I would definitely recommend shopping here and will return in the future. They have great deals on furniture which is great as we are a young couple furnishing our first home. Thanks Calla and Mike!

Mike Brown Was Awesome. He was very polite and helpful. He help me and my husband with all our questions and went above and beyond searching for items that wasn’t in store. Thank you Mike

Tyler walked me through my options for bedframes. He was able to help me find one that will work with my mattress setup. Recommended!

Mile always make your shopping easy, I can walk in the store and tell him what I'm looking for and walk out as a happy customer. He has very good customer service. Thank you Mike you were a big help.

Friendly atmosphere with experience sales people Prices questionable reason being it’s the only furniture store in my area !! Found close to what I was looking for without having to assemble purchase.Queen sleep sofa Will shop @Asley Outlet for future projects

Mike was great!!! Customer was A1!!! I definitely recommend him to everyone!!

Tyler was awesome even before we got to the store helping us find exactly what we wanted. In store, we got to try how firm our choices were and they were spot on. Thank you Tyler.

Awesome furniture choices for any room. Not to mention, the beautiful accessories to make your home pop like a model home. And they offer old-school customer service with smile and kindness. I'll be back soon! Thanks Mike and the manager!

The sales staff was very professional yet personable they were not too pushy and I got exactly what I came for with great quality I will shop here again Eileen took care of me but the gentlemen in the store were just as pleasant and patient!

Thank you Anthony for all of your great help.

I had the pleasure of working with Anthony at this location. He is by far one of the best customer facing representatives that I have ever worked with. Outstanding listener, extremely helpful, patience, and great with details. He helped me find THE look. He helped me visualize what I was going for and made it happen. Thank you!

Tyler was awesome thanks great job great personality excellent a experience

It’s a good love to buy furniture but I don’t like when the sellers come up to you or Stan by yourself when you tell them that you are juts looking

We were looking for a new mattress and Eileen helped me get an idea of what I wanted over the phone. When we went to the store we were assisted by Mike who was excellent at trying to assist and did a great job at listening to what it was we were after. He took us at our word and didn’t try to persuade us to buy higher cost or anything other than what we needed. The store was clean and the staff were friendly and welcoming

This location is great. Reasonable prices and the salespeople know their stuff. Love Ashley!

Great place and friendly staff

Anthony Hodges took great care of us during our visit today. We purchased 6 pieces and were in and out lightening fast!

I went here a few weeks back and got the best preview of their new Tempur-pedic mattress and was blown away. Thankx to Anthony Hodges and his amazing customer skills he’s made me a client for life!

Tyler was wonderful. His knowledge and patience was fantastic

I just placed an order today (5/23/23) with Ashley Furniture. I contacted the store yesterday by phone to see if a particular collection was available. I spoke to Crystal and she was very helpful! She answered all of my questions and shared additional information. She even sent pictures to my phone because the website doesn't 100% depict how the furniture looks in person (I live about an hour from the store). It's important to note how helpful she was because that is uncommon in most stores now. Today, I went inside the store and met Eileen because Crystal was not there, however, Eileen was able to pick up where we left. Eileen was just as helpful. I was not rushed in my decision making process and she answered all of my questions as well. If you are looking to visit a store that makes you feel at home and a valued customer visit Ashley Furniture on Forest Drive. I checked out a few pieces of furniture--It's a clean store with nice team members and beautiful furniture. I will share another post after I receive my furniture in a few days.

Mike Brown was exceptional! He greeted us when we walked in and continued to check on us. He recommended a sofa that would be tough for a dog to scratch. He has a great personality and is an excellent part of the sales team.

Anthony was very attentive and took our explanations of what we were looking for in a new sofa and directed us to a several options. He did a great job of explaining the current promotions as well. The store has a wide variety of furniture to choose from.

Mr. Mike Brown - He was absolutely fantastic. Greeted us right as we walked in the door and continued to check up on us as we shopped around. He was extremely nice and helpful with the process and any information concerning my purchase. Fantastic person to do business with. If you come in and Mike is there he will definitely help you out and provide a great experience.

Anthony H very courteous, met me at door told him what I wanted, took me straight to . No hassles. Found what I wanted, Anthony wrote it up paid done. Awesome will definitely go back and ask for Anthony

Anthony was wonderful. He got me approved for 6000 on the spot

Crystal was wondering with helping us choose furniture. Crystal was always smiling, checking prices and making sure we were comfortable.

It a great experience. The employees were wonderful, specially the lady that stay in the front desk/table. We bought a set of outdoor furniture.

Mike brown awesome guy sold me my first temperpidic bed very fast service thanks again Mike brown.

They had an fantastic atmosphere and were very friendly 10/10 recommend coming here

We were pleased with the service Tyler provided. He was very helpful & understanding of our needs.

Isaiah was an awesome salesperson. Very knowledgeable patient and helpful throughout our visit and decision!!! Highly recommended.

Fantastic experience

our experience in the store was good, but in hind sight, I would have paid somebody else double the delivery cost to avoid using Ashley’s delivery service. The delivery guys themselves were great, and very friendly and courteous, but the coordination between the drivers and the office staff is atrocious. I was told the couch wouldn’t come before 2, and the delivery guys called me at work to tell me they were at my house at 12:45. They were kind enough to wait for me, which is great because you have to repay the FULL PRICE of delivery for rescheduling.

Micheal Brown, he’s truly 1 of 1 giving 10 of 10 service. Thanks so much for making today a success!

Thanks Anthony

Mike Brown- did absolutely amazing helping my family and I shop for furniture in my apartment home. I would highly recommend using this store!

Must see Anthony!!!

Tyler is friendly and knowledgeable! He will take care of you!

Good selection, great salesmen. I dealt with Tyler and he was honest and incredibly helpful.

I was visiting family in South Carolina and was extremely satisfied with the phenomenal customer service that we received from Tyler. He was an extreme help and great to deal with!

Great experience. Go see Anthony

Nice place to buy your furniture. People were really nice and very helpful. Thanks Anthony for helping my husband and I!!!

GO SEE ANTHONY!

Mike Brown was my sales associate today. He made my shopping experience very easy. Thank you Mike for your patience, and help.

Store is well organized and service is exceptional. Go see Anthony for all your furniture needs!

Check out Tyler! You won’t be disappointed!

Great service! Easy purchase! Helpful- called other sites to find what we were looking for.

Great salesman. Go see Mike Brown!

Go see Anthony!

Go See Anthony

Anthony was very professional, would recommend anyone looking for furniture to go see him at Ashley

Michael Brown was my sleep manager on this purchase. He was just great. I recommend him 100%

Mike Brown did a fantastic job working with our budget and was super patient with us.

Great service. Easy and fast financing.

This was my first time buying a couch and Tyler made this process so smooth! He had us in and out in less than an hour!

Wow what a great service team! Tyler in particular was really helpful and helped me find a few options to think on. I’ll definitely be back!!

First time I been there and an employee named Tyler was really good showed me where I needed to be and what I needed to get

Mike Brown gave me an excellent experience! He took his time to explain the entire process to me. Go see Mike Brown!

Mike Brown was very knowledgeable, helpful and kind. He answered all my questions and had great customer service! Thank you!

Mike Brown was very helpful and patient with me today!

Tyler's doing a great job!

Mike Brown was very nice patient and informative. He’s definitely a go to guy.

Best furniture store in Columbia! Was very impressed with the kind employees and how organized the store was! Mike, Tyler, and Crystal were fabulous and also well knowledgeable! Would highly recommend! 😁👍

Thank you everyone !

Thanks to Mr. Hodges, i was able to purchase my bed set. He was completely helpful and patient with my questions and uncertainty. Once again, if you’re looking for any help, find Mr. Hodges.

Salesman was awsome as I was buying remotely responses were always timely. Thanks

This location is great, the associate I work with, (I think her name was Crystal) was very patient and knowledgeable. 100% recommend going to her if you ever decide to go to Ashley’s

Mike Brown was the best! He helped me make up my mind. I am the most indecisive and difficult shopper of furniture. But he patiently walked me around and showed me the furniture that fit my specification. Thanks Mike!

Mike Brown was exceptional and prompt on our questions and concerns. Was open and apparent on the details about our purchases and the best route for us. Overall great experience with him.

Anthony is diligent, professional, and very informative. Would give him 10 stars if I could! Thanks for your outstanding customer service.

Mike Brown was very nice and accommodating. Will be back!

Had the most amazing Senior Sales Rep! She walked me through the store as I was confused on what I actually wanted. Came in for a TV stand and ended up having just great conversation! Will definitely be back to buy that couch and TV stand from her! Thank you!

Mr. Brown was a chill man, and made the process simple and easy.

Mike Brown was an excellent sells person professional and kind.. Excellent Job Mike

Mike Brown very helpful...

Very organized and friendly staff. Quick easy pick up of great quality furniture. Tyler was very helpful through the process

I took my mom to get a new couch today and Stephanie and Mike were awesome in helping us choose a comfy couch and get us checked out quickly!!! They were super nice and patient too! Thank you!

Mike and Crystal were the best! They helped me pick out my dresser, walked me through the delivery process, and ensured that I was a happy customer!

Nice furniture

Great store would definitely come here again Amazing furniture. Isaiah was a great assistant in finding things

Mike Brown provided great customer service!!!!

Great store and amazing staff! Mike Brown was especially helpful in helping us find what we were looking for as well showing other options to consider!

Tyler was great! He helped us with all of our needs and questions and helped me and my husband pick out amazing bedroom furniture!

Great experience Tyler was extremely helpful with helping us find the right accessories for our home

Great service and attention from Mike Brown!

Mike Brown was courteous and attentive while we were in the store. He answered all of our questions!!!!!

Mr. Mike Brown done a wonderful job at assisting me today. Very nice and manageable.

Mike is definitely the best!!!!!!

Mike brown was phenomenal!! Highly recommend!

Tyler helped my lady and I out, he was awesome with helping us with our purchase!

Tyler Rogers sold us our adjustable base and was very helpful with our inquiries about a sectional that we are interested in purchasing. Tyler is knowledgeable and professional and we enjoyed working with him!

Isiah did very good job helping me and my family and my daughter enjoyed running around and having a blast with us while we looking around

We needed a comfortable chair for an injured person and we needed it on a Sunday afternoon. We went to Ashley and found exacty what we wanted. Our sales guy Anthony was very helpful and likeable. Thanks Anthony!

The people who work at this store are very friendly.

Angel was very helpful and accommodating in helping us choose furniture.

Great service. Anthony was super helpful on our purchase.

I had Tyler as my sales manager… Great service and very helpful!!

Great store great customer service

It was a relaxing experience from the time I walked in the door, I was greeted with open arms a very comfortable experience.

Thanks Tyler for your help in getting my dining room set ordered!

BUY AT YOUR OWN RISK. THEY TAKE ADVANTAGE OF THE ELDERLY My father is 87 years old and bought the wrong chair. He can’t see very well and they didn’t tell him that if he bought a chair off the floor it was non-refundable. I usually take him to shop but this time someone else took him and the store took advantage of him. The recliner is defective and doesn’t lock so it swings back and forth & hurt his bad back when he tried to use it. I called customer service and tried to get a manager in the store. They called the store and the store relayed the message that they would not take it back regardless of his disability and it being defective. It literally has never been used and now he’s out $500. He lives on a limited budget and had go buy a different chair from Lay Z Boy that actually works. Now he’s stuck with a $500 chair that does not work and has never been used. IT IS UNCONSCIONABLE BUYER BEWARE

Isaiah was very friendly and knowledgeable. He made sure we got what we wanted at a great price. Awesome customer service.

Worked with Tyler on Forest Dr and he was wonderful! Answered all our questions and helped us choose the best piece of furniture for us!

On January 8th I stopped by to browse and Monica assisted me with purchasing a sofa. She was very attentive and I will definitely come back for future purchases!

Monica was great. She worked really hard to help me find what I really wanted. She even had me draw a sketch of my floor plan and offered different options until I was satisfied!

Manager was very knowledgeable and helpful, loved doing business with Her and Monica Shell both were excellent!

Fritz was super helpful and not salesy. He made the process smooth sailing. They have a great selection of furniture as well. I’m definitely going back to get MORE. Thanks Fritz & Tyler for your help!! Great customer service atmosphere.

Allan was the best! He was very informative, friendly, and funny. He made our process less stressful and enjoyable. Can’t wait to enjoy our brand new sectional!

We were greeted at the door when coming in. We were asked if it was something specifically we were looking for. We were checked on periodically. The check out process was quick & easy. They staff was pleasant, knowledgeable, & helpful.

Allan was amazing, went above and beyond to make sure I really got what I wanted for the best price. He was so easy to talk to…him and Tyler moved around furniture just so I could see what things looked like with different pieces. He is so nice and will definitely be doing business with him again! 10 stars.

Isaiah is awesome! He was patient with us and not pushy. He helped us figure out what would work best for us! Definitely come visit the staff here. Great staff and great prices!

Allan was very helpful. And he spoke Spanish made very easy for me to purchase my furniture.🇵🇷🇧🇷

Relaxed environment and no one was pushy on trying to get a sale. Found what I needed. Ask for Mike Brown was super helpful!

Tyler was very helpful made my visit quick n Easy

Great customer service from tyler

Allan was very patient and willing to help. He took the time to price match and find us the best deals for our table and chairs. Thanks for all your help and keep up the awesome work!!

Isaiah and Tyler were wonderful. I walked in to a very friendly welcoming store and I was greated with warm smiles from all. I had an idea of what I was looking for and they made sure that I had all the necessary info before making a final decision. Thank you to both and I will definitely be back in the future.

Allen was the representative that was with me and solved my bed problem work with me for 2 hours getting in touch with Progressive Leasing making sure that I was taken care of checking on me sitting there with me giving me something to drink I greatly appreciate his customer service and I will be back.

I was greeted kindly by Alan and Mike! Both very helpful and although I didn’t find exactly what I needed Alan helped me find something else! I did, however find an employee asleep on one of the couches and it scared me at first. I don’t find that to be professional so I asked his name. Please tell Tyrece it is not a good look.

Didn’t took much time to find the best furnitures to shop in Columbia. Had really awesome experienced while looking and buying furniture here. People are very welcoming specially, Allan. I definitely would come back here. I also would recommend to anyone that coming to Columbia to stop by and check them out, y’all never be disappointed.

*Edited review* While the sales team and crew were wonderful in helping me purchase a great couch and set up financing (see review below) it has now been over a month since my purchase and I still don't have the couch! I was told that the delivery would be available within 2 weeks of purchase (which was on Nov 21) and a tentative delivery date was set for Dec 13. At no time was I told that they were still backed up from the pandemic and that delivery could be over a month later. I still don't even have an ETA on delivery since they claim they can't provide it. I will still love my couch when it comes (in one week... 2 years? Who knows!) However, I do wish the store had been more up front on the delivery expectations instead of just trying to get the sale. Had such a great experience! I had been looking for a sectional and they had the best selection locally. Once I decided on a couch, Michael Brown helped me with all the financing, warranty, and even price-matched a different Ashley store price! Wonderful customer service and I will definitely be shopping with them again. Thanks again Michael for all your help!

Isaiah was very friendly and helpful

Mike Brown was so helpful. I definitely recommend everyone see him for a purchase.

When you go in, ask for Mike Brown. Super good at his job

Really liked the store. Was clean and well organized. Worked with Tyler. He was professional, and made the process of getting new furniture super easy.

Mike was very helpful and not pushy. Lt me walk through the store and I felt comfortable asking questions without being pushed into a sale

Mike Brown was very helpful. We appreciate the customer service he provided.

Allan did great job.

Alan was very helpful. Will update my status after our order is complete.

Fritz was very helpful and patient. He listened to what I was looking for and gave great options within my budget.

Allen was great!! His service was exemplary.

Tyler was amazing he helped to get what we wanted and at an affordable price.

Tyler gave great help in finding a good mattress. Paperwork was minimal. Got everything set in less than a half hour! Super professional and friendly

Mr. Mike Brown was super awesome. We came in just looking for a night stand for our daughter. Asked him a few questions about some other thing and left with a fire pit and a patio set. Very awesome service. Will be back to see Mr Brown again.

Allan was AWESOME!! Consummate professional the entire time. I recommend everyone come to this facility and work with Allan!

Great selection. Dealt with Tyler. He's very courteous and helpful. Highly recommend.

Mike Brown assisted us in purchasing several pieces from the store. He was very knowledgeable about the product and was a pleasure to work with! We’ll be back for our future furniture needs.

Both sales representatives were amazing and very patient with me.

I haven’t purchased anything from this store yet but I wanted to come in here and leave a review, and thank these three guys for helping my daughter when she was locked out of her car.Tyler,Isaiah and Alex thank y’all so much I really appreciate it. Great Job

My wife and I visited several other stores and came to an agreement on a specific make of leather motorized sofas and love seats. She called ahead and got a great quote on the same make and model furniture. He was able to price match an add that wasn't even in our state.....saving us two hundred miles, outrageous delivery fees and many thousand dollars. This salesman Mr. Taylor has gone way above expectations and saved our faith in buying from honest helpful folks. Couldn't have been a more pleasant transaction.

Mike Brown is a very knowledgeable very respected sales representative who did a awesome job helping me out and I greatly appreciate his services..

From the moment I entered the store, the entire staff was nothing but welcoming! I knew exactly what I came in for, but had to look at the other beautiful pieces they displayed. When looking for a mattress, the most expensive and important purchase, you want to feel comfortable and they made us feel nothing less. We are very gracious for Tyler and Calla for helping with our purchase and making us feel reassured with our transaction. The employees at Ashley Furniture gave us our first and best shopping experience as we are new to the state. We will be back!!

Nice workers

Isaiah spent like 2 hours with us going through options and prices. If you happen to come here, definitely ask for him. Great customer service, thanks Isaiah!

Tyler is very very polite and courteous. Nice to work with keep him with your company

Mike Brown was a great salesman.

Mike Brown was a excellent salesman. I highly recommend him.

The easiest time we have had buying furniture. Mike Brown was really friendly and super helpful.

Came in and Mike and Tyler was GREAT!!!!! Mike convinced us that the furniture was just for us. And Tyler came in for the steal. Great salesman with friendly attitude

I was very pleased with my whole experience with buying my dining set. Only problem is I was never offered warranty

Mike and Eileen were so superb that we are buying the furniture now. Best customer service yet!

I feel like my home could easily be an Ashley’s show room, every room has been furnished with items I bought from there and I always see Tyler Rogers at the Ashley’s Outlet in Forest Acres. He’s incredibly knowledgeable and friendly!

Excellent experience! Eileen was friendly, knowledgeable, and helpful. No high-pressure sales push. Definitely going back!

Lots of selections to choose from and friendly staff. Plus the price is quite reasonable. Wish I’d come here before!

The person who helped me was very courtesy and consider. He did not rush, but took his time and explained everything to me in detail.

Super helpful. We went in clueless about what to expect. The employee, Mike, who helped us was great- answering all of our questions and making sure we got the best deal.

I had an awesome experience at Ashley Outlet! My sales rep Isaiah gave me excellent customer service and there is a good selection of furniture. I would definitely go back.

Tyler is an amazing sales associate. He greeted us as soon as we walked in and also helped with my purchase. GREAT JOB Tyler! Thanks....

Eileen was awesome. She wasn’t pushy and helped me pick out furniture for my new home. Was in and out in less than an hour. Please go see her And the store was beautiful

Great People ! Great Prices

Sales person was very pleasant and helpful

Eileen helped me as soon as I walked into the door! Very welcoming and informative with my whole process! Thank you

I received excellent customer service from Tyrese & Store Manager John. They both was very helpful, pleasant, had so much patience with my family. Also was blessed with the right amount of financing. Thank you both!!!!

Isaiah is an an outstanding associate... He walked us through and answered all questions..

Isaiah was extremely helpful and not pushy. I was pleasantly surprised with the selection, prices and delivery date!

Salesperson was never pushy and came over a few times to check on us. Very knowledgeable and friendly. Our salesperson was Tom and he was wonderful! Delivery turnaround was 4 days!! Definitely will come back for accessories.

The store has a good selection of furniture and friendly service. Michael Brown helped us find the perfect bedroom set.

Absolutely top notch service from Michael Brown for the sofa and love seat that I purchased. Store managers were exceptionally nice and offered us cold drinks. Excellent service all around.

Mike is definitely the man to shop with at this store. He will take care of you and get you what you need. HIGHLY RECOMMEND!!!

We had a wonderful experience today! Mike was extremely helpful and very knowledgeable in everything we needed. I’m so excited to furnish our new home!

Eileen was helpful, friendly and we were very happy with the whole process.

Manager will tell you he will give you "Ashley" money...it is a lie!! Luckily I didn't fall for the trap. I did like the furniture, but I didn't need the hustle. Purchased from the non outlet store at lower price.

I thoroughly enjoyed my first visit at Ashley Store Outlet. I was greeted by Isaiah and he left us alone to look around. Once we were ready he was able to write up everything quickly even giving us a perk in order to get the sofa and the Protection. The store manager was wonderful and Mr Tate. I will definitely be making this my store!

When you go to Ashley speak to Tyler you want go wrong

Great experience, we love our new counter stools and Isiah was a pleasure to work with. Will definitely go back!

Isaiah Dobbs was so patient with me and understanding! Go see him and shop here!

I give this two stars because even though the furniture I ordered is beautiful it is missing SO MANY screws. Also I paid for the bed to be built along with the dresser and nightstands but it was left in pieces for me to build myself. I’m super disappointed. I spent too much money for such an annoying inconvenience.

Akeem and the Ashley Homestore Team and the Forest Dr. location in Columbia SC provided amazing service for my family's needs. We were looking to up fit our guest suite and the product selection and suggestion from Akeem truly made the process smooth.

This was the fastest and most convenient service ever. Allan was so much help. He knew his stuff and was very pleasant.

It's was wonderful the personalitys was great.

Allan was super helpful. He provided us with accurate mattress specifications and gave us our own personal space and time to decide on a mattress. We would shop their again. Thank you!

Fred and Akeem are the best!!!! Great service, fun experience and good quality furniture!!! Thanks .. my bonus daughter loves her bed !!

Allan and Fred are amazing. Very professional, knowledgeable and curious. Best Customer Service I’ve had in a very long time but they were not honest about delivery timeframe so i had to cancel my order

Sam and Akeem were wonderful! They listened to our needs and were patient and went above and beyond to make sure we got everything we needed at a VERY affordable price. I would highly recommend working Sam and Akeem!

Marcy, GM Fred and Tyler did an AWESOME job. Marcy, is a very good sales person for her 5th on the job.

Marcy and Fred were exceptional unbelievable job. They were extremely great and amazing, especially Ms Marcy.

From the second we walked in to the second we left Allan made my wife and I feel like we were the most important people in the room. He was very informative and attentive without the feeling of being harassed. The next time we go back we’ll defiantly be dealing with him.

Excellent customer service! Patient, made you feel like family. Made sure I got everything I needed. Go see them!

Awsome customer service!! Alan was great and helped us find great furniture!!!

This was the best experience they helped her find a bed and build up her credit score. THANK YOU TYLER AND BREANNE YOU GUYS ARE THE BEST

My Sales Associate Allan Alencar was very kind and engaging, I give him 5 stars. He was very helpful making sure I was satisfied with my purchase. I recommend who ever is looking for furniture to visit Ashley Outlet on Forest drive. Thanks, Allan.

From the time I stepped in this store, Mr Fred Bowman greeted me with a very warm welcoming. He assisted me in finding my den furniture and then allowed Gina Fernandez to assist me with my bedroom furniture and financing. These two are a phenomenal team and very personal and knowledgeable. Come see this team and you will not be disappointed!!

The experience today at the New location. Forst Drive the manager Fred Bowman and Gina Fernandez was awesome 😎😎😎😎. Please visit them deal, love and laughter You won't be disappointed.

They were great! Very helpful and friendly! Fred and Gina helped us the whole way through our new living room purchase and made it go seamlessly! They had a great selection and really good prices, thanks so much y'all! Highly recommend!

Allan was amazing. Definitely my go to person in the store. He did not pressure me into anything or was not pushy but he helped me find the perfect sectional.

I am grateful for a positive sales experience from Ashley outlet store. I was able to choose from several choices. Which were reasonably priced. Gina was a great and very pleasant sales associate. She guided me through the entire seamlessly sales experience. I will come back. This is the first I was greeted pleasantly and shown how the sales process should be. Store manager was an excellent person as well. He explained the programs and made sure my purchase was flawless. I think I will continue shopping there for my future needs. I am not leaving out the financial person as well. He was very knowledgeable as well as thoughtful. I can't thanks you all enough. I am awaiting my deliveries so I can enjoy my choices. Thanks again for all your hard work to get what I truly wanted.

My sales associate, Mr. Allan did an absolute great job helping me. I told him my budget range and he completely helped me and did not push me to spend more than I had. He broke down everything in my range and helped me figure out everything I needed! I respect people like this! Thank you so much!

Hi I really enjoyed shopping at the store. Everyone was nice and on track and knew there jobs. Fast friendly services.

Mr. Allen did an excellent job in helping me with my purchases. He was very friendly and if he did not know the answer went and found it.

Gina was very helpful and very friendly

Fred was helpful with my purchase , very amazing people !!

I found a mattress online that I wanted to check out in-stores before I bought. Gina helped me out with my kid while I shopped. I found the mattress I wanted and got me out of the store with everything I need for my new bed.

My husband and I recently purchased new furniture for our den. We were greeted and welcomed in by Ty Blyther and his manager Matthew Staup. They were very helpful and answered all our questions. We didn’t feel pressured to buy anything but felt that they truly wanted to help us make the best decision. We have nothing but good things to say about our experience there. Can’t wait for the furniture to come in! Thanks so much for all your help!!

My family and I was welcomed upon entry by several team members, questions answered when asked, feedback received, and my purchase was made. Thanks Bernard and team.

I had a great experience at this location. Shaun was extremely helpful and willing to show us what we were looking for and work out different numbers for us (with the sale fiancing, without sale financing, etc). I will buy from here again!!! Thanks Shaun for your time and help!

Come see my guy Bernard! When you come ask for him and he’ll get you right :)

Staff was very cooperative. They realized after my purchase I was in for a long wait They worked hard to keep the sale. I changed my mind and they found me another sofa which was delivered from warehouse in three days 💘! Thank you guys!

Thank you to Ty who helped me pick out my furniture and going above and bring rearranging furniture so I could get the right picture to make sure it was exactly what I wanted. :)

My mom's car wouldn't start in the parking lot and she asked the man at the front of the store if she could use the restroom. He said that the restroom was "for paying customers only". We have bought several pieces from Ashley before, but never again!

My mom's car wouldn't start in the parking lot and she asked the man at the front of the store if she could use the restroom. He said that the restroom was "for paying customers only". We have bought several pieces from Ashley before, but never again!

Shaun at Ashley in Forest Acres is wonderful . He was super helpful.

Has great customer service and very helpful also welcoming. Shaun was a big help in finding what I needed!

My sales associate Shaun was great. He took care of all our needs. He was fast and shipping was faster. I definitely recommend!!!

Shaun and Matt are outstanding. Ashely needs more people like them. They have earned my business forever. I can not say enough good stuff about them. I went back on 7/12/2022 and micheal helped me out. Dude is just as amazing as before. Matched the online price no questions asked and provided great customer service. Will be back. Avoid Edward at harbison, he will rip you off and screw you over

The wife and I were looking for new dining room furniture. Tyler helped us find the perfect table and chairs. He was friendly and helpful. Overall great experience from start to finish.

Tyler is very knowledgeable and amazing at his job, will be returning soon to buy from him again!

Matthew helped my wife and myself to he was very outgoing and was able to answer all questions after shopping around we are heading back because of him thanks for hiring great sales people like him.

Staff is extremely helpful and knowledgeable. Matthew the manger makes sure you are taken well care of! 10/10 recommend!

Everyone is very helpful, great customer service. Matthew was amazing !

The staff at Ashley's were Great!!! I want to send a special shout out to Bernard and Cory. They helped me find a couch suitable for my nephew.

Customer service was AWESOME! And the deal I received was GREAT !!!

I went to Ashley with high expectatations. Well its been past 6 months and I have not received my bed. I dont even want the bed anymore from this company. I am moving soon so I want be telling Ashley where I am moving to.

Amazing service, Matthew the manager was GREAT!!

Corey made our shopping for living room furniture a pleasure. He is knowledgeable, helpful and professional. We will be returning to furnish our patio!

Needed something to meet a special need TODAY and this team went above and beyond to make sure I didn’t leave empty handed. Thank you.

Had the best furniture shopping experience at this store! Worked with one of the sales managers, Shaun, who was very knowledgeable. The entire staff was kind and made for a low stress experience. I would recommend this store (and I have).

Ty is the BEST salesman ever!

Michael Ancar was very helpful and had great customer service. I would refer this store and him.