Ashley Store Greenville, SC

Excellent service from Billy. Very informative and helpful guy!

Matthew Kennedy was very helpful with picking out our new queen size pull out bed. They did not have the color we wanted , he went out of his way to find it on line and got it ordered for us.

Great job John Russo!

I recently visited the Ashley home store and was quite surprised to see the transformation from previous times. Did they lose their store designer? The entire experience was sad and uninspiring.

Hytham was Very professional and excellent service! Highly recommend!

The one star is for the employees at the actual store and the furniture being decent quality besides the marks and chips it came with. Overall, I have been so disappointed and dissatisfied with this company. We ordered a bedroom suite, there were chips and marks in the wood. As well as one of the nightstand drawers is completely dysfunctional. There is a technician supposed to be coming to fix it, however when spending this kind of money you expect it to be perfect when arriving. We ordered the mattress, it was supposed to come August 5th. It got moved to the 26th. Keep in mind this is my first time buying furniture, therefore I was sleeping on an air mattress for over a month. The time comes around for the mattress delivery and i get a confirmation text for the 23rd, not the 26th. I had already taken work off, so I had to scramble to try to get this fixed. Finally I got in touch with a corporate manager who fixed it thank goodness. Overall, this company is extremely disorganized and does not function well like it used to. Everyone always recommends Ashley furniture, i guess because it used to be good. Not anymore, I will not be shopping here ever again.

Will, was very polite. He knew what I wanted and he got right on it. I was in and out the store less than 45mins....personally was top notch, very humble and patient. Thank you Will.

I had a great experience at this Ashley store. I worked directly with Will and it was great. He knew Exactly what to show me based on my descriptions of the type of furniture that I liked. He was a great help. I met him twice and he was really good at his job! I’m sure they have other great sales people on the floor, but because of the experiences I had with Will and how pleased I was with his service, I probably will ask for him every time I walk into Ashley furniture.

Very easy purchase, salesman was professional and listened. The delivery was quick and professional ! Thank you!

Bj helped me a lot in getting my king mattress and box spring. Great price as well!

Billy helped us out and was amazing! Go to him!!

I had a wonderful experience at Ashley Furniture thanks to Billy. He was incredibly helpful, patient, and charismatic throughout the entire process. Billy took the time to really listen to what my father needed and made sure we found the perfect table for him. His professionalism and kindness made the whole experience stress-free and enjoyable. If you’re shopping at Ashley, I highly recommend asking for Billy—he goes above and beyond to make sure his customers are taken care of!

Great selection…great service..great price…a wonderful no pressure sales experience…staff and management are professional…knowledgeable and kind…we highly recommend shopping here…thanks PJO

Amazing

Heather Nicely was very helpful and informative! We found the perfect kitchen table and chairs for our new house!

Will took really good care of us. Very nice shopping experience. Definitely going to come back to shop some more. Good prices for good quality too. Keep it up Will.

Kristen was fantastic and helped us process our purchase quickly after our long day of deliberation!

Scott was so patient with us while we were deciding & kept making changes to our furniture. Excellent service!

Billy was amazing!!!

Excellent service! Braun was super helpful, answered all of our questions and was amazing help from start to finish!! 10/10 recommend and will be back! Found and got exactly what we wanted & needed!

Scott was helpful in acquiring furniture and plans available for purchase 👍🏻👍🏻

Billy was a good man and got are stuff finished quick

Braun was very helpful, friendly, thorough and provided exceptional customer service.

Billy was great, very knowledgeable concerning the product not pushy. Appreciated all the assistance we received!

BJ helped us find gorgeous furniture for our sitting room. Personable, super friendly and professional, made shopping a pleasure. Thank you!

Hytham was great! Super knowledgeable and friendly

Hytham was great!

Great customer service by both Hytham and Kristen.

John Russo did a great job answering our questions and reviewing some of their services. Recommend!

John Russo gave us a great experience. Glad he's not a Yankee fan.

Great selection of couches and we found a perfect one on sale! Sheri was very professional , efficient and gracious. Great experience.

Great experience, customer service was fantastic and I got exactly what I wanted ! Can’t wait for it to arrive this weekend!

Excellent furniture store Braun helped us and we got the Labor Day sale for a new couch and bench. Excited for our new home

Bj (Brian) was amazing, super great to work with really helpful. He answered ALL questions my husband and I had. Even offered us a quote and walked us through how financing worked. Ended up buying something and would happily come back.

Avoid avoid avoid. Misleading and scammy. Wife and I just purchased a new bedroom set for our hours. This is my third time furnishing the room through Ashley, but wow will it be the last. We were signed up for a credit card without our knowing. When I even asked the question about how I'm paying the question was completely dodged saying "It's easy you don't pay anything right now, but you will when you get the furniture. You will receive something in the mail that explains it." I mentioned payment on our credit card to my wife and the sales agent said "well we offer 12 month financing with 0% interest. Might as well do that it's 12 payments instead of 1". When we sat down and went through all my information (Address for delivery, account name, etc) he asked for my social which I thought was a little odd, but I trust Ashley so I gave it. I signed and initialed beside all of the pieces of furniture I was buying, told to sign here it states this is the discount from the price match, this is the discount from the sale going on, and apparently a line was snuck in there about opening up a credit card. Not once was a credit card mentioned or "synchrony". Even after asking how I'll pay. I called and talked to the manager after finding out and she was very apologetic and felt very bad that it happened and recommended I call the customer care from Ashley. Ashley said they can't do anything for me, no compensation, etc. since I signed the document. I expressed that I was strongly mislead into it and how it was signed and that is what I have an issue with, but they didn't care. So I guess I have an Ashley credit card now.

BJ was a pleasure to work with. He treated us like family. I will definitely deal with him again. TY for your time TY Jim Carter

Hytham was great! Super helpful and knows his stuff! Would definitely buy furniture from him again.

Hytham did a great job ensuring we got exactly what we wanted at a great price!

Billy was great!!!

Jocelyn and Billy. The purchasing experience with these guys were the best ever. Very knowledgeable and funny. It was also a great feeling to walk around and not be hassled. Because of these two, we will be back. Thanks for the laughs🩵

Experience was great! We were helped promptly and efficiently! We got a deal done and the furniture we purchased was exactly what my wife and I came for!

We had an amazing experience with our salesman Hytham. We will definitely shop at Ashley furniture again.

Great Experience!!

Billy was absolutely the best salesman I have ever come across in a store where you need to buy furniture he helped me match my rug with the perfect couch and it was the perfect experience that I’ve ever had. He was very fun and went beyond and helping me get the best price ever. If you ever need furniture please go visit Billy at Ashley furniture he will go far and beyond and do his best in getting you the best price ever Billy this is the best job for you for the public. You did an awesome job for me and I really appreciate it. You’re awesome and you need a raise for what you do.

We had such a wonderful experience at Ashley Furniture thanks to Braun. From the moment we walked in, they went above and beyond to understand what we were looking for and made the entire process stress-free. They listened carefully to our needs, showed us multiple options, and helped us find the perfect match that fit both our style and budget. Their knowledge, patience, and professionalism stood out, and it truly felt like they cared about making sure we were happy with our choice. We couldn’t be more pleased with the service and will definitely be back because of the great experience we had with Braun. Highly recommend!

Scott was very helpful. Our purchase went smoothly and it was quick! Great customer service!

Came in to buy a chair. Process was easy. Billy was excellent!

Hytham was great! Very helpful!

Wil was very informative. I was greeted promptly when I came into the store and he gave me time to look around and make my own decisions. He did a good job of breaking down things for me.

Great experience and got the best deals! Brian Johnson was great to work with l

Hytham helped me pick out the perfect dresser for my guest room! Thank you!

This store made an overwhelming and stressful purchase simple and fun. It shouldn't be stressful upgrading a mattress but the website has so many options and I don't know what they are. I chatted with a consultant and she reached out to a sales professional at the store and we arranged a time to meet so he could show me what he knew I was looking for. I found what I wanted (it's fabulous) within an hour and I was able to sit down and relax while he drew up the order details and arrange for delivery and set up. I got a great deal but better than the deal was the exceptional customer service. Highly recommend that store and Jamar, in particular for his product knowledge, customer service abilities (to soothe my anxiety) and professionalism.

Today, as we stepped into Ashly HomeStore, we were warmly greeted by the friendly and attentive Senior Sales Manager, Mr. John. He not only listened carefully but also offered us many professional and practical suggestions, making the process of choosing furniture both easy and enjoyable. The furniture in the store is exceptional in quality and craftsmanship, and we can’t wait to see them in our new home. We are truly grateful for Mr. John’s thoughtful service and wholeheartedly recommend Ashly HomeStore to anyone looking for high-quality furniture!

Hytham did a wonderful job he was very thorough and helped us out to get a nice couch. He was very transparent and kind thank you

Great service and knowledge provided by John Russo!

Had an amazing time at Ashlee’s today, Hytham hooked us up with a great affordable sofa! Would definitely recommend coming here!

My experience was very quick and easy. I had braun who helped me get me what I was looking for he got me in a out in less than a hour gave me my delivery date and explained everything to me with the insurance and the total price was very pleased with Braun and he was the first person to greet me when I walked in the door can’t wait for my couch to come in less than a week thank you for your help Braun

Be was great

Walked in and was immediately greeted by Braun, told him what I was looking for and he took me straight to exactly what I wanted, and he made the process so quick and easy. I will definitely be back. He was kind and professional and so helpful and patient when dealing with my toddler. What could have been a stressful experience was an excellent experience and I am so grateful for it!

Kristen Bowling was nice and very good on showing us different couches and all questions about the different ones

Braun was very helpful and made sure we found exactly what we wanted and even helped with warranty and pricing. Definitely recommend Braun if you are looking to purchase anything.

The person who took time to help us was super nice and explained everything to us. Very exceptional and outstanding

Worked with John Russo and between him & Pat, we got phenomenal service! Friendly, patient, knowledgeable & easy to work with! Great experience yet again! 10/10 recommended

Went in the Greenville SC location to purchase several pieces of furniture, from arriving to paying it was the best experience ever! Our salesman was Billy and he was amazing, took his time with us and got us the best deal possible. I would recommend Ashley's to all of my family and friends! Remember to ask for Billy if you shop here!

Kristin Bowling was the best help we have received at a furnisher store. She was super knowledgeable and helpful. We left with exactly what we were looking for and very excited.

Great service. Scott was very helpful and kind. He gave me the space to look on my own and then answered all my questions. Excited to enjoy my sectional. Happy customer :)

Hytham was great! Let us look around at our leisure and we left with a couch!

John Russo was awesome no pressure and helped us navigate the entire process. Always have a positive experience

The furniture choices are better than any in the area. The staff was great to work with and helped us find exactly what we needed for our home. The delivery team was on time and placed the furniture without issue. Everyone was polite and made sure we were happy with everything. I highly recommend this store.

Jamar Wray was very helpful with helping us find a couch that was beneficial for our family! Couldn’t be happier! Great customer service!!!

I recently had the pleasure of working with BJ while shopping for furniture, and I can confidently say the experience was outstanding from start to finish. From the moment we walked into the store, BJ greeted us with a warm smile and genuine friendliness that immediately made us feel comfortable. He was approachable, patient, and never made us feel pressured, which is rare in sales environments. His welcoming demeanor set the tone for a truly pleasant buying experience. What stood out most about BJ was his exceptional knowledge of the furniture pieces we were interested in. He took the time to explain the different features, materials, and benefits of each option in detail, making sure we understood exactly what we were considering. His expertise helped us make confident decisions, and he never rushed us into choosing. BJ listened carefully to our needs and preferences, tailoring his recommendations so we could find the perfect pieces for our home. Throughout the process, BJ went above and beyond to ensure everything went smoothly. He patiently answered all of our questions, double-checked availability, and even helped us explore alternative options when certain items were out of stock. His problem-solving attitude and dedication to customer satisfaction made a huge difference, and it was clear that he genuinely cared about helping us get exactly what we wanted. BJ’s personality made the entire shopping experience enjoyable. He has a natural way of making people feel valued and respected, and his positive energy was contagious. Shopping for furniture can sometimes feel stressful or overwhelming, but BJ’s calm and friendly approach turned it into something we actually enjoyed. I 100% recommend Ashley if you are looking to buy furniture with a wonderful buying environment.

Braun at Ashley Home Furniture was the best in helping us find the perfect bedroom set!

Hytham was PHENOMENAL!!!! If you’re buying new furniture we highly recommend asking him for help! Would definitely come back later to buy more!!!

Hytham was amazing. Super helpful, gives any and all details you will need to make smart purchases. Would highly recommend to anyone coming into the store.

Very helpful ..love the furniture Kristen ..

The sales person Mathew was attentive and sincere. He worked with us to find the perfect solution

Beautiful selection of quality furniture. Very helpful staff and great prices! Labor Day sale prices now…take advantage! We were extremely grateful to Sheri Williamson for the kind, professional manner in which she advised us throughout our purchasing experience: bedroom and dining room. We will be back for the living room and master bedroom soon. Thank you, Sheri!

Ask for Scott, he was amazing. We just got our mattress and it's perfect, thank you Scott!

We had a great experience shopping at Ashley’s, thanks to our amazing salesperson, Jocelyn! She was incredibly knowledgeable about all the products and took the time to understand exactly what we were looking for. Jocelyn made the process easy and enjoyable, guiding us through the showroom and helping us find the perfect pieces for our home.

B.J. Was extremely helpful through everything and was more than patient.

BJ was so helpful on everything!! Amazing meeting him!

Me and my mother walked into the store on Woodruff Rd. We were looked at like we didn’t belong in the store. No one would help us for 30 minutes. Finally I walked up to the customer service desk and asked if I could get some help. A lady asked me did anyone greet you when you came in and the answer was NO! Finally, a lady named Sherri got up from her desk and came back to help me. The only reason I spent my money in that store is because Sherri was such a wonderful sales person. If it had not been for her I would’ve walked out and never went back in there. I really hope they get it together in there and come up with a better system to help customers and greet them when they come in because too many negative comments will hurt them.

Because of the rain we were the only customers, at that time, but Braun was super nice and no pressure at all. He completely understood what we were looking for and let us wander around the store until we found the perfect pieces. It was a really nice experience.

Braun was very helpful without being pushy or aggressive. He gave us plenty of time and freedom to walk around the store without him following us around. However, he made himself readily available for any questions that we had. Overall, it was a very pleasant shopping experience.

Billy was patient and not pushy, very helpful to get a good deal

Braun was great! Very patient and detailed, and knowledgeable!

Jamar was simply the best! he got us a good deal for a sofa set and dining collection. He made sure we compared products and also helped with faster delivery. Thanks Jamar!

We had such a great experience at the Ashley Furniture in Greenville, all thanks to Jocelyn! She was super helpful and made the whole process so easy for us. We had a tricky situation with delivery and setup, but she really worked with us to figure it out and went above and beyond to help.

John Russo was kind and very helpful. Made it a really easy experience.

Sheri helped us get our furniture and made us smile! We will be coming back in the future and looking for her when we do!

Billy met us at the door, let us shop and came by to check on our progress. He advised us on the location of some selections. When we found what we were looking for he assisted us in completing our purchases. Billy was very personable, professional and helpful. Thanks for the nice shopping experience.

Hytham was quick and easy to work with. He made sure we had time to select what we wanted and made sure we got a fair deal we appreciate the assistance.

Go see John Russo at Ashley. Very friendly and willing to work with you! Very satisfied on the new furniture for the apartment!

Braun is the MAN!!!! He will give you 5 star service!

Sheri was great and very patient with us in helping us with our decision for a new couch. She made everything very simple and easy. She answered all of our questions with great detail. She was definitely great!

We went in to purchase a sofa - came out with an entire set! Most amazing experience Billy is so knowledgeable and helpful and willing to spend time to walk us through what worked best for our space - our budget and find us something we loved!

John Russo at Ashley Furniture on Woodruff was fantastic! He was friendly and answered all of our questions. We were shopping as first time home buyers - so what a great relief to have such a great employee to talk us through!

Very serviable and helpful salesperson thanks Madison Smith

Great shopping experience with no pressure! Thank you Brian

Brian was fantastic!!! He was very patient with us and explained the difference of each piece we were interested in... Thank you Brian! We look forward to our delivery soon!

Sales person Will Floyd was very professional & courteous to work with. Sectional Sofa Delivery & set up by their professional crew was exactly as promised. Thank you Will. 🙏

Hytham looked after me and gave me a good deal

John was very helpful and walked us through every step in the process.

John Russo was very helpful, we called in to ask questions about a specific bed, he helped not only over the phone but when we came in to make the purchase, it was very easy quick and he was super helpful & patient!

We enjoyed our shopping experience and had a great customer service experience with Will.

BJ was very helpful and patient! Great customer service

Jamar was incredibly knowledgeable about his products and he was very friendly, courteous and very helpful. He is the one you should ask for when you visit the Ashley's on Woodruff Rd.

Muy buena atención al cliente y muchas gracias a Jocelyn por su gran trabajo súper excelente, muy amable la verdad

Madison Smith was very professional and efficient for she knew Item I was interested in🙂🙂

Kristin was the best! Patient, so knowledgeable, and very helpful with the whole process. I felt like I was shopping with a friend!! We are so excited about our new furniture and can’t wait for it to be delivered - It’s absolutely beautiful!!! “ )

My husband and I needed a new couch and Hytham found the perfect fit for our needs! He also found us a new dining room table at a great price!

Kristen Bowling assisted me and my husband today as we looked for living room furniture. Her service was exceptional! She paid close attention to our likes and dislikes!

Hytham was great! He explained everything clearly and helped us find a great deal and furniture we really liked.

John Russo was a huge help in our buying experience!! He was knowledgeable about each of the materials and helped tell us what would work best with our pets. Would highly recommend!!!

We were fortunate that Billy was our sales man. He was friendly, polite, helpful and patient. In addition to all that, he was not pushy. Overall good experience with him.

Sheri W was very helpful giving us a great info talk about what is available and what is an option.

Found what we needed and John Russo was great!

Billy did a great job! He made this a great experience! We highly recommend Billy and Chris!

Jamar and Billy were great! They took their time with us and explained the options we had so we could make an informed decision on our new bed. Jamar worked hard to get us a good price. We really like this store and the sales people.

John Russo was kind, friendly, helpful, easy and seamless in my experience

Billy was fantastic! Incredibly kind and helpful! Made sure I am getting exactly what I wanted!

Heather Nicely provided an excellent experience. The process was quick and seamless, and she was a pleasure to interact with—friendly, professional, and attentive throughout. I got exactly what I was looking for. Thanks a lot Heather!

John Russo at Ashley Furniture was professional, knowledgeable, and friendly through the entire process of purchasing a sectional couch. I highly recommend him for your furniture needs! Beth Stuart

Great service with John Russo, really helpful person.

Braun was so knowledgeable and helpful. He helped us find the perfect outdoor sectional and dining table to work with our new house. I highly recommend working with him for your next project.

Great buying experience. BJ was very helpful and not pushy. Really appreciate the info he shared and his assistance with choosing the right products.

Scott was super friendly, knowledgeable, quick and welcoming, did his best to help me find the exact sofa i was looking for! can’t wait till it gets delivered!

John Russo was excellent to work with. Told me what I wanted to know and let me browse on my own without any pressure, yet still available for any questions.

Billy is awesome! So helpful no pressure sales!

Hytham was a very knowledgable and was very pleasant to deal with .

Sheri was amazing and able to help us get a fantastic dining room set.

Braun took really great care of us from the moment we walked in. He let us browse and then we went to him when we needed to ask questions, which we loved. We hate when the associates follow us around. He was very knowledgeable and super kind. We would definitely request him again.

John Russo was great to deal with!!

We had a fantastic experience buying a new couch and recliner from Sheri! She was helpful and straightforward. I definitely recommend.

Great service ! He got me in and out and even threw me a deal! Thank you so much I definitely appreciate it!! If anybody is interested in buying furniture at Ashley please see John Russo! The best!

We have bought many homes and needed a lot of furniture, but Billy has given us the best furniture buying experience. No pressure, very patient with us mixing and matching, and making the process smooth. Go see Billy if you need anything!

Beautiful piece of furniture but DO NOT purchase clearance items from Ashley unless you can pick it up yourself. They will not deliver and the people they recommended to deliver it were either not available or told me they would do it, then stopped returning calls. We ended up having to rent a UHaul and pick it up ourselves. Never again! Other furniture stores deliver clearance items, not to mention this was a $4000 purchase. Salesperson was nice and we had no issue with employees. Corporate just needs to change their policy 😞

Hytham was great!!! Helped us out so much and made the experience extremely comfortable!! Definitely knew what he was talking about 100%

The employees at Ashley store in Greenville SC are extremely helpful, considerate and give customers time to look around and make choices without being constantly bothered It was a pleasure to buy a couch and chairs from them at an affordable price and payment plan. I even got to ring their COW BELL. Marilyn

Brought my mom in to look at recliners. Billy was nice and helpful.

Kristen B. was amazing. She took care of me & knew what I needed before I did. I told her what I was looking for & what my goal was & she knew what would work for me. If it wasn't something I loved she was so great about thinking of another piece she had. I will definitely buy more of my furniture there & tell people I know looking for furniture to go there. I went to a couple competitors after going to Ashley's first but I ended up right back at Ashley's the next day. Their prices are reasonable too. I had such a wonderful experience & thank you Kristen for helping me!

Hytham Mobarak is AWESOME!! We really love our table and chairs!

Great experience. No pressure to buy, helped me select great options for my vision and budget.

Billy is awesome! Love the table and the deal he got us. He was informative and helpful but not pushy. Ask for Billy!

Hytham was very knowledgeable and helpful in my decision making process!

Went in on July 16th and the young man BJ was super nice and knew all about the merchandise that they sell. I went for a sofa and I wanted certain features so always ask as he provided beyond what I asked for. He give me the best price that he could do! 🙌🏼 Stepped out on faith and God answered. Hallelujah Thanks to BJ for taking his time with me.

Billy was an amazing help! He got us in and out quickly and helped us find the perfect couch!

Jamar was an excellent salesman. He was knowledgeable and efficient in helping us pick out our sofa. We were in and out unless than hour. Highly recommend Ashley.

John was great to work with. Always happy with Ashley Furniture

Wonderful service from Mr Mobarak! Showed us exactly what we wanted with no high pressure sales! Loved the experience

Our Sales representative Sheri Was amazing!!! The store had a great selection of furnishings. The manager John was very nice.

Good experience with BJ!

BJ was extremely nice and helpfully he made sure I was able to leave out with the bed I wanted ! Please keep him here at this location he is the best !

My wife and I purchased a dresser in July 2025. We worked with John Russo who was great to work and answered all our questions.

A Big thank you to John at Ashley Furniture for helping us with purchasing a new Queen Bed, Mattress, and Night Stand!!! Sincerely, Stephen and cheryl Labrie

BJ helped tremendously through our buying process. Highly recommend!

Braun was incredibly patient and thorough in helping us choose the perfect outdoor furniture set, as well as a dining table and bench. He made the whole process easy and enjoyable. We’ll definitely be back to Ashley again—thanks, Braun!

Thanks Billy for making my first shopping experience with Ashley Furniture fun and enjoyable. Looking forward to receiving my chairs.

Thank you Billy for an easy and fun shopping experience!

BJ was extremely helpful & efficient!

Had a great experience at Ashley. Found the couch we wanted and Jamar worked us a great deal on it. Recommend you get with Jamar!

Best customer service! Jamar Wray is awesome!

Amazing customer service! Jamar Wray was so helpful ! Totally recommend Ashley !

Great quality

Great time!

John was great, helpful and patient. Answered all my questions with helpful supported answers and explaining anything that wasn't clear on the estimate. Thank you!

The experience was the best and Billy was very helpful and help us a lot with the price and showing us the size and any questions we had we felt like we where at home. Thank you so much Billy. From your Sister

Hytham was extremely helpful and patient with us picking out new furniture!

Our experience at Ashley furniture was great! BJ greeted us when we walked in, but wasn’t super pushing which we love! Once we were ready to actually purchase the sofa he was easy to work with and super nice! If y’all come to Ashley furniture ask for BJ and you will have a great experience

Sheri was the absolute BEST! She helped us so much and got everything we needed with no issue - she was super sweet and really knows her stuff. I will be recommending her to anyone I ever know who needs new furniture 😊

Billy did a great job. He was so friendly and not pushy like salemens can be. I highly recommend asking for him

As soon as I arrived I was welcomed by HFC Billy at the Greenville location. He was very helpful, knowledgeable, and funny, which made the process enjoyable and efficient. Overall, the experience was nice. I plan to purchase more from this location as well as refer him to others. Thanks!

Very pleased with the service. Will definetly recomend this place to others!

My husband and I were greeted immediately by Kristen Bowling. She showed us around the whole store after we mentioned what we were looking for. The very first bedroom suit showcase was the one that we chose. It checked all the boxes that we wanted in a bedroom suit! Can not wait for deliver day! Kristen was awesome! She helped us all the way through our Ashley Store journey!! Could not thank her enough! 🤸🏼‍♀️

We purchased a bedroom set with Kristin and she was very helpful during the purchase process. Everyone in the store was very respectful and available immediately to help choose the best for our family.

John Russo was incredible! He assisted me in setting up the table I desired and was incredibly helpful throughout the entire process.

Recently bought some new furniture at this Ashley store. Will, my HFC, was extremely patient and helpful. He helped me to find the perfect bed and my two recliners, as well. I really appreciate the time he took to make sure I had what I wanted and was satisfied. Appreciate your time and efforts!! Cindy

Will was super knowledgeable and helpful!

Blown Away by the customer service and the selection this very clean furniture store provided.And our salesman Kirsten was top notch to say the least. Will be recommending this place To All my people's. Much Love to our Ashley furniture family.

Heather H at the Woodruff Rd, Greenville SC store was absolutely amazing...very informative; caring and she knows her stuff! It was a painless and pleasant experience!

Jamar was wonderful! Helped me find exactly what I needed👍 Would definitely come back to make another purchase with his help.

Will was awesome! I highly recommend him. So helpful and pleasant!

It was a great experience. Jamar at the Woodruff location was very polite and very helpful . He explained to me about Ashley as a company and the quality of the furniture. We will be repeat customers.

We were very pleased with the service and overall selection of furniture pieces that was available for sale. Ty was very attentive and knowledgeable during our purchasing process. Highly recommend Ashley Furniture in Greenville SC.

BJ was great! Really helped me get exactly what I wanted at a great price. Extremely happy!

Great customer service! BJ, our sales representative, was an absolute professional and extremely knowledgeable about products / inventory. He greeted us with a smile and made us feel like the only customers in the store. He gave us personal space to walk around and take it all in to reach our decision. BJ was awesome and made the entire experience enjoyable. Store was clean and bright with a full inventory. Check out was efficient!

BJ extended a warm greeting upon arrival. He was knowledgeable about the store inventory and pointed us in the direction of the shelving we were looking for. Nice brightly lit environment for shopping and efficient checkout with our purchase with BJ.

BJ was very helpful!! walked in & was helped immediately. He was very kind, gave us space & time to think on our decision & was ready when we were to make our purchase. If you are looking for someone professional & knows their info, talk to BJ!

Heather H. was awesome! She walked us through the entire store and really took her time with us. Never pushy and had great recommendations based off of what we were looking for. All around great shopping experience and a great deal. Thanks Heather!

Heather Nicely was our Home Furnishing Associate and she did an excellent job! She was very helpful and informative about the furniture at Ashley! I would recommend that you ask for her when you visit Ashley!

Our Ashley furniture has held up so well and brought me back 7 years later to get more as our family has grown. BJ was a fantastic sales person and even helped me move pieces around so that I could see the sectional configured for our space. So happy with the service I received and will be keeping his number on file for next time.

Scott did a great job selling me a mattress.

Shopping for our new house here in Greenville. Jocelyn was such a big help. We'll be back!!

Kristen was great! Not overbearing. Awesome experience.

Sherri was very Nicole and i told her what i wanted and she mad it happened! I’m so glad i came here

Brian was super helpful during the whole process. Selecting the colors, finance plan, and paperwork was a breeze. Thank you so much.

John was very happy to help us. We were looking to buy something to to expensive and when we came in and told the person at the door he was disinterested in helping us. We went to the desk and John was there and willingly helped us. Friendly, knowledgeable

Great service

Great experience here! Billy was very helpful and priced matched what I needed for my son. Lovely store and everyone seems very friendly here. Very excited to get this for our son!

BJ was great! Not pushy, answered our questions, and super informative! Excited for our couch and chairs to get here!

Brian Johnson did an amazing job helping us pick out a new couch and chairs. He was very friendly and easy to work.

Matthew did a fantastic job getting us what we needed and sent to our home.

Hytham was great and really helped us out! Very informative and helpful and did wonders on helping us pick out our furniture!

We had a great experience with Hytham! He made our furniture purchase super easy and great.

John helped us get the perfect couch for our new house!

Ashley store in Greenville SC is a great place. Friendly staff! Heather N. was our home furnishings associate. She did a fabulous job in assisting in finding all our furniture needs for our new home. She was highly knowledgeable and a tremendous help in assisting us. We highly recommend this store.

Billy at the woodruff rd. location worked so hard to make sure my mom walked out the door happy! The exceptional service is the reason we buy all our furniture from Ashley’s

Great experience today at Ashely. Madison was great at the start but we didn’t think we were ready to buy. When we were, Madison was helping another couple so John stepped in and helped us finish the process. Great team effort!

Ms. SHERI is absolutely 💯 awesome! So, patient and remembered me from the other week with details.

Had a great experience here with Will! He had exceptional knowledge of the product, was super helpful in getting us everything we wanted, and didn’t push us to do anything we didn’t want to do. I’d recommend him to anyone who wants an honest and positive buying experience. We can’t wait for our new mattress. Thank you Will!

Jamar was awesome! He helped us find a great living room set with performance fabric.

Sheri was amazing and the best in the business!! Will definitely return and I highly recommend Sheri!!!

Great experience shopping and buying from Hytham at Ashley on Woodruff. Very patient and attentive.

BJ was awesome!

BJ on woodruff Rd is awesome

Kristen is great! She is very helpful, and helped us find a perfect piece!

If you want the easiest furniture purchase of your life ask for Sheri Williamson, very professional and accommodating.

We had a wonderful experience with Heather the sales associate at Ashley Furniture! She asked great questions about what we were looking for and guided us right to several perfect selections. She was friendly and efficient. We will definitely be returning and asking for her!

Heather was amazing and helped us find everything we needed.

Heather N is such a great salesperson! She truly heard what I wanted and found the perfect couch for me. Highly recommend her and this location.

Braun did an amazing job helping us with our dining room table and chairs purchase!

They don’t even get 1 star. Stop buying mattress from here they part of scam, they going to be good to customer when you have to buy their furniture not after your order. Be aware do not sign any paperwork from sales. They didn’t even told me that I can’t return or exchange mattress, mattress what I bought is not comfortable I called them and customer service, they signed me all paperwork without informing about exchange or return. I just got mattress 5 days ago, all other stores have 30 day return policy not Ashley furniture! I just wanted to help you all future buyers do not buy any mattresses from Ashley

I first spoke with Jocelyn on the phone. She answered all of my questions. I went to Ashley Furniture the following day and we, along with her "sleep expert", discussed my options for a new mattress. I was very satisfied with the time, attention and expertise they shared and purchased my mattress that day.

Scott was very helpful and answered any questions we had.

Braun was awesome. He was very patient and helped me pick out good quality furniture. I definitely recommend the Greenville Ashley's store! He also worked to get me an early delivery date.

We recently visited Ashley Furniture in search of a new couch and had the pleasure of being helped by Braun. From the moment we walked in, Braun was welcoming, professional, and incredibly knowledgeable. He answered all of our questions thoroughly and even provided additional insights that helped us feel confident in our purchase. Thanks to his outstanding customer service, we found the perfect couch for our home. Braun’s genuine care and expertise truly made the difference — highly recommend asking for him if you visit the store!

BJ has great customer service and is very personable. He was thorough during the entire process making sure to talk and show all of the steps he was taking to ensure we were taken care of.

BJ was phenomenally helpful and made the whole process seamless and easy. Also he was very personable and had great customer service.

Kristen was very nice and helpful and excited to assist in our purchases.

I bought a purple mattress here. 1 week later I am waking up with back pain I never had before. The store manager said I need to live with it longer because I need to get used to the new mattress. He said I only get 1 more chance to get the right mattress, so i have to be sure if I make a change. They don't care if you are comfortable, they just want the sale and then you are stuck. I wish I kept the old mattress that I thought was too old because I slept well before. When you spend $2500 for a mattress you should sleep well.

Billy was helping us to find some furniture and he was really helpful, patient , he knows what he’s doing, If you want to get the right items, look for Billy! Thanks Billy!!

I walked in immediately greeted by Mr.BJ, he asked me what I was interested in and I told him I was looking for the viral cushion couch and he walked me right over too it. I was planning on spending cash but then he mentioned a financial option with 0% interest. I applied and was able to get my couch. He was kind, generous & answered all questions :) Go check him out

Will was helpful and got us the furniture we needed.

Matthew was great helping us with our purchase

We had a wonderful experience working with Will to find our new couch! He was extremely helpful and knowledgeable. He was patient while we mulled over different options and asked question, as well as offered his suggestions, but was never pushy in making the sale. We appreciated Will working with us to find the perfect new piece for our home, and we’ll definitely be back and asking for his help with future purchases!

Will was awesome to work with on my new home!!!

Hytham is so friendly and knowledgeable. Highly recommend if you want the best experience.

Worked with Kristen Bowling today shopping for a new mattress. She spent a lot of time allowing us to ask questions regarding different mattresses. Very patient, kind and knowledgeable. We had a lot of questions considering the amount of money we were spending. Ending up purchasing a Tempurpedic mattress. Again very patient and easy to work with. Explained everything regarding finances, financing options etc. if you need someone easy to work with. Please look up Kristen at Ashley Furniture on Woodruff Rd, Greenvillle, SC.

BJ was so helpful and professional when we came in to look at dining room tables. If you want a salesman who is not pushy and lets you browse at your leisure, go see him, highly recommend.

Had a wonderful experience purchasing my new furniture at Ashley furniture. Ask for Will.

Meet Billy at Ashley Furniture. He’ll take care of your needs for your home!!!

We came in last minute and BRON was so nice and patient with us. Walked us to the items that we were interested in answered any questions we had! Go see Bron!

What an awesome experience with Kristen B at Ashley Furniture in Greenville! Kristen was very clear and detailed. We enjoyed her conversation and southern charm! Excellent sales representative! Thank you Kristen!

We had a great experience with Will and his manager, Jeff. We had purchased a bed from the tempur-pedic flagship store and the bed was wrong and horrible service. We came to the Ashley store after returning the mattress and were greeted by Will! He and Jeff were extremely knowledgeable, asked questions, did not push us, and were very kind! We left feeling confident in our mattress purchase!

Our favorite personal sales person Billy, worked hard and honestly to find and order everything we needed. Wonderful to have a great contact for future purchases.

Wonderful experience. We were helped by Matthew. We got everything we needed. Fully recommend.

Estimated delivery went from 2-3 weeks to six weeks

We had a great shopping experience at the store. Our salesman Will was awesome! He was extremely knowledgeable and took the time to listen to our wants/requirements. He detailed the pros & cons of the different models, which really simplied our purchasing choice. Great salesman all around! Thanks Will.

Sheri was great. Took the time to help me with measurements and pricing. I had been looking for a sectional and she helped me find just the right one!

We purchased a sofa and will be purchasing additional furniture in the very near future. Billy was the individual who assisted our family and we will definitely request Billy in the future, his customer service was amazing, friendly and willing to take the time to listen to our needs and request. Highly recommend Billy at the Greenville Store.

Billy was outstanding and helped me narrow down which bed frame set I wanted. I appreciate his help!

Jamar was truly exceptional! He took the time to understand our needs, asked thoughtful questions, and guided us through a wide range of options without ever being pushy. Unlike other experiences we’ve had, he was patient, informative, and genuinely focused on helping us find the right bed—not just the most expensive one. I highly recommend working with him and will refer everyone to him!!

BJ was great!!!

We purposely went to Ashley's to check out rugs they sold online but found out the store and online are two different entities. We couldn't order the rug in store. While checking out the area rug online, it didn't come in the color we wanted so I put the product in search on Google and found at least 3 different places I could get the same rug. The price was at least $20 cheaper also. I guess the Ashley name has higher priced products. But the customer service lady in Greenvilke, SC was very nice.

Billy and crew were amazing!! 💯 recommend ☺️

This was the easiest couch buying experience ever!! Would highly recommend BJ - love that we could customize the couch to our difficult to fit space and he was so helpful and friendly throughout the entire process. I’ll be back again when we have worn this one out!!

Sherri is the only person you need to consider when you walk into Ashley Furniture store. She was both insightful and a pure delight to work with. Straightforward and honest and integrity is what we lack these days. Such a fresh breath of air. Whole process was seamless, and guess what I am brand new first time customer ever shopping with Ashley. I cannot recommend her and the entire staff enough. Did I mention reasonably priced.

Matthew, was very helpful. He offered us water and gave us the time to decide. Nothing but great things to say about that young man. Keep up the great work.

Bj was amazing!!!

Matthew has Great service! Nice energy. I’ll be coming back .

Matthew customer service was very excellent!!

Bought this comfortable couch for the den and I love how it is raised so I can get up without struggling. The salesman was very kind and gave me space to make my decision. Then when I was walking to the counter, I was out of breath, (respiratory issues) and another salesman quickly got me water from vending machine, refusing my money . Small acts of kindness go a long way. This was a very nice experience and I’m very pleased.

Hytham was a wonderful salesman! He was patient as we shopped around the store, and made great suggestions with what color chair fabric and patterns would match the beautiful couch and end table we picked out!!

Billy help us a lot with the selection of our furniture. We loved his attention, he rocks!!! We are very satisfied with the support, furniture quality and overall service!

BJ super friendly, low pressure, wasn’t trying to upsell me into anything. Knew the product, gave me all the info to make a comfortable decision. That’s the way to do it!

Will provided outstanding customer service — we were very pleased with his attention.

We stepped at Ashley Furniture Store to look at bedroom Furniture. Representative Matthew was extremely knowledgeable and took care of our purchase with expertise and efficiently. Thanks Matthew

Hytham was one of the best sales reps I’ve ever worked with. Wonderful experience!

Great customer service, friendly and honest

I took my parents to Ashley Furniture on Woodruff to shop for furniture. Jamar Wray was our consultant. Jamar greeted us and answered all of our many questions with great patience. He made a two-day journey very easy and made sure we received the best deal. We intended to only purchase a couch but ended up adding a matching recliner as well. We weren’t pressured at any point and felt awesome about making the right purchase. Jamar’s service was above par and he knows a lot about furniture. If you want a great experience with furniture shopping, ask for Jamar at Ashley’s on Woodruff. You won’t be disappointed.

Very good customer service Bj

Hytham, has been my go to salesman for years. He always gives me incredible service from the moment I walk in. Thank you Hytham and the Ashley Furniture crew in Greenville.

Easy to work with!

John was incredibly helpful at Ashley Furniture! He was knowledgeable and had a friendly and pleasant personality to work with. It’s definitely a top pick here in Greenville.

Hytham helped me find my new Sofa Sleeper. He was so nice to assist me. I will definately recommend him to friends and family.

Braun was absolutely amazing to work with! He was knowledgeable, kind and very helpful. He made purchasing easy and fun! Thank you!!

Great experience… BJ was great, very knowledgeable and experienced with a great personality… thank you for all your help

Great experience purchasing furniture at Ashley. Will Floyd was our salesman. He was very patient as we looked at different sets., and got us a really good deal.

Lamar is the best! His friendly greeting made us feel comfortable. After explaining the floor plan for size and our needs for material he showed all the options and explained why they would fit the best. We were extremely happy with the ease of setting up a VIP account and getting the furniture ordered. Thank you Lamar!

Sherry was very helpful and knowledgeable. I felt like I got a good deal and my furniture will be delivered in two days.

This review is intended to give me e opportunity to share my experience with Ashley Furniture, but my goal is to let the general public know what a great salesperson Heather H. was to me and my son. If you're looking for well-built furniture, but don't want some greedy salesperson trying to shove products down your throat that you don't need and aren't interested in, or are outside your budget, then go to Ashley @ 1017 Woodruff Rd. in Greenville and make sure you ask for Heather H.

Bj sold us dresser, nightstand, mattress and box springs. Queen mattress was too big for antique bed so we refused delivery. Went to store and BJ reorders but ordered a 5 inch box springs instead of 9 inch. Called BJ and left message with no return phone call. I finally reached him and he said it was resolved. Two weeks later bother. Bj will not answer or return phone calls. I have called customer care who promised call backs. Nothing. I actually spoke to a co manager on Friday who promised a call back on Saturday. Nothing. Received email that we were getting a store credit for $150. No one asked us if this was ok. Box springs cost more than that. I regret this purchase and have been cheated out of money. DON’T BUY HERE.

From the moment we walked in, Heather Nicely was charming, personable, knowledgeable, laid back and no pressure. We were focused on a certain criteria and she delivered. It was a pleasure working with such a fantastic salesperson. We're excited for our new sofa & loveseat coming soon. Highly recommend Ashley Furniture and Heather Nicely!

Hytham greeted us as soon as we walked through the door and was incredibly helpful from start to finish. He really listened to what we were looking for and guided us to exactly the right pieces. His customer service was top-tier—definitely a 10/10 experience!

It was great service

Kristen was incredibly kind, patient, and helpful! She made our furniture shopping experience seamless.

Today we were looking for some particular furniture and Hytham was great in guiding us through the process. When it was said and done, we bought a bedroom suit and a living room set. We will definitely be back for mattresses.

Hytham, was great. He help me and my parents find what we needed at a affordable price

BJ was fantastic for us.

BJ was wonderful and so helpful!

Jamar was a great!

Braun was amazing very helpful and so was jamar

Braun was amazing and Jamar were absolutely amazing as well

I received excellent help my shopping for a mattress Letting me know what good about each brand of prayer mattress that helps me choose the right one for me Extremely happy with my choice

Excellent customer service and good prices.

Our salesperson (Billy) was very helpful and informative.

BJ took the time to help us make the right decision for our daughter’s first couch for her new apartment. He was so knowledgeable and friendly and made the process so enjoyable.

Wow! Jamar went above and beyond my expectations. I came in for a quick cash buy for a sofa, I mentioned how I liked to love seat but it was out of my price range. Jamar helped me explore options that would allow me to get both pieces within my budget, scheduled a delivery, and more! Very detailed and efficient process. I can tell the manager and employees are like family! They all made me feel welcomed and they have so many options and deals! I will be back!

John was amazing. Showed me to where I needed to be. He was very knowledgeable of the products and gave me a fair price.

Heather H. has been our consistent person since 2020. We have always been Ashley customers, but since we met Heather our love leveled up even higher! There are 2 Heather's in this location now, and I know that the newest one would be great as well. Please stop by and give our girl a try! You will not be disappointed. ❤️

It was a great experience super easy no pressure on buying gave me time to look on my own, but if I needed help, they were right there to answer all questions

I was lied to.

John was amazing! Very informative and helpful throughout the whole process. Would recommend shopping with John and Ashley Furniture!

Ask for Hytham! He was excellent, knew his stuff and got the best deal possible. Pleasure to work with!

I was helped by John and Jocelyn! They were both amazing and extremely nice. John was able to price match for a dresser and sofa I saw online, and it was super easy.

Had a wonderful experience with Heather H. She greeted us as soon as we walked in and asked if she could help direct us to what we were interested in looking at. She was very friendly and helpful during our search giving us useful information on each piece!

Did a telephone order with the Greenville SC. The assistant manager greatly helped us with our moving order as did the sales rep BJ. It was great customer service.

Be careful on what you buy there. Basically once you sign the delivery agreement they are done with it and it’s your problem. I do not recommend buy here bedroom sets, it’s been a headache for us and it just two months since we bought it. Even the sales people is gentle they just want to sell. We have no idea how the box spring could impact on the performance of our mattress. We have an extra firm mattress of a expensive brand that is very heavy. The box spring ended sinking because of the heaviness. Not only that, the slats they sent weren’t enough for a king size bed (3) and guess what, yes one of then got curved. Now let’s see what customer service and service says…. As it was signed for us as accepted the delivery day they won’t replace or refund no matter what problem you have. How could we know that while using it it won’t work? They have kept me calling every week to just make me lose my time and keep me walking in circles. We ended up buying at rooms to go a new box spring and replacing the slats and even buying more. I’m still trying to find a solution but they don’t care they just want you to pay for their expensive and beautiful trash… Also I ended up finding the same box spring they sold me at Walmart for less than half the price they charged and Walmart accepts returns… so be careful on what you buy here and don’t trust on their sales people, do your own research or go to another store. We bought our other bedroom set at RTG and didn’t have any problem ever. Last time buying bedroom sets at this store. And now I know why they keep pushing on buying their insurance because if don’t buy it, it’s basically your problem after the delivery even if it’s a performance problem

We worked with Billy on getting our new sectional. He was fantastic and gave us the best information on it with the fabric and sizing! Definitely recommend Billy!

Purchased a gorgeous canopy bed and sofa set, my sales person was BJ. He was pleasant and knowledgeable of all the products and our needs. I will continue to use him for future purchases.

Hytham provided top tier assistance and information helping us pick out the best pieces for us

Sheri Williamson was very knowledgeable and helpful. We enjoyed our shopping experience at Ashley.

Sheri was so helpful! My husband and I went in a month ago to just look and Sheri gave us her card to reach out if we found something we were interested in, but no pressure at all. Came back in today and she helped us purchase our new bedroom set! Great experience!

We were looking for a new couch and finally found the right one. Billy - our associate - was really awesome about helping us. He was a lot of fun to work with and really helped out to find the right couch. They gave us a really good deal and helped make this process much easier. Strongly recommend using Billy and this store for your next furniture purchase!

Excelente atención por parte del asesor Hytham, muy paciente, colaborador, amable y servicial.

Sheri Williamson was extremely helpful, patient and made our purchase painless!

Hytham Mobarak was really sweet and very respectful and helpful and he answered all of our questions about the financial.

Billy was a great salesman! He was easy to work with and was especially helpful!

Bradley

Brad did a great job in helping us find the loveseat we wanted. Checkout process was smooth. Nice store.

Will was wonderful to us. He is a great salesman.

I am so happy I went to Ashley's furniture first! Our sales lady Heather Nicely was a huge help.. she took her time with us and we found exactly what we needed and what we we're looking for.. Very knowledgeable about products and promotions.. Thank you Heather!! Keep that in your left pocket! God bless you!

Brian Johnson was a lot of help and answered all questions very clearly. Made the buying process quick and simple

Great experience with John Russo

Sheri was a great help today for my father in law and I. She was patient and kind and helped him decide on what to purchase. She took her time and explained everything to us. Her help was much appreciated. I would recommend Sheri to anyone. She was awesome!

Sheri was the most knowledgeable and helpful salesperson I have dealt with in the furniture/mattress industry. A very refreshing HONEST ambassador for the store, Sheri was willing to help in any way. When you arrive at Ashley Furniture on Woodruff ask for Sheri! She’s wonderful

Worked with Heather Hakkarainen at the Greenville (SC) Ashley Furniture store on Woodruff Road. Buying furniture is similar to buying a car. It is a long and exhausting experience. I hate doing both. However, working with Heather Hakkarainen was by far the best furniture buying experience I’ve ever had. She was knowledgeable, friendly, patient, and only provided her expert opinion when asked. I never once felt pressured into buying something there and felt that she was there as customer advocate just to support my needs. Furthermore, I worked with her at the end of the business day and the store was about to close and she never made me feel rushed to finish my large purchase before the store closed. It took awhile but we closed the deal after hours and she and Braun (store manager) were very gracious about staying open longer so I could finish my purchase and paperwork. Great store. Great people. Great salesperson in Heather Hakkarainen. Highly recommend these people for your home furnishing needs. 5 stars.

BJ was a fantastic sales associate! Informative and efficient, super easy process. Would definitely recommend Ashely Furniture. Quality product for a great price.

Bj was great

Great experience purchasing from Ashley with Heather and Shirley

BJ was awesome. I highly recommend him.

Will helped us select some furniture and was super patient and helpful as we worked through many options. We were at the store a long time and he was always there when we needed him but allowed us to have plenty of time to discuss options between ourselves. Great guy to work with.

Hytham was the most excellent salesman I have ever worked with before. He deserves a raise immediately. He genuinely cared about my back issues and helped me to find the perfect mattress

We had an amazing experience at Ashley Furniture today. We came in for a few fill in pieces for our new place. BJ was incredibly personable and helpful. He told us about the private event going on and Ashley's partnership with St. Jude. It was nice to be able to donate to great cause and give something back as part of experience today. Highly recommend Ashley and BJ if your in the market for home furniture.

BJ was great!! I told him what was looking for and he showed me all the options in my price range. Super helpful and so easy to work with!

Hytham was the best!

I went to the store today and had the best experience from start to finish. My daughter and I were greeted by Matthew. I told Matthew what I had in mind. He took me to the perfect chair! He made the whole process quick and easy. He explained what everything was and how the process works. At check out we met Nekeea and Lillian, who AGAIN were wonderful! These two ladies went above and beyond to provide my 4 year old stickers and crayons with a coloring book. In order for me to solely focus on everything Matthew was informing me. The team in this location, well, I just can’t say enough how amazing they were. If I could give 10 stars I would! I was in and out of the store in 35 minutes. For me, the quick trip was exactly what I needed! Please don’t mistake my quick trip as being rushed. No one tried to rush me, Matthew triple checked because of how quick I was that I had exactly what I wanted. I am just a fast paced mom with a schedule to keep, and knew when I saw my chair it was meant to be. 🤗 😊

Brian Johnson gave us a wonderful easy experience purchasing a beautiful table. Andrea Hopkins

Will was very quick and efficient!!

B J was awesome friendly and professional. Please promote ahead of peers.

Heather Nicely at Ashley helped me find the perfect dining set for my place and is the most friendly, helpful person you’ll ever come across. Ashley has dependable, affordable products and the staff at the Greenville store is the best to work with!

Jamar Wray is an absolute professional and knowledgeable person. His attention to detail is incredible. His welcoming spirit made our experience an amazing one. I am a returning customer and I will recommend him to everyone I know!

Hytham was absolutly awesome

I was starting my couch shopping and went in with the intention of only looking and not buying however Scott was so helpful and patient that I now own a new couch! If you are in the market for furniture, go ask for Scott. He answered all of my questions, was not pushy and let me roam the store as needed. Made the process so easy.

Braun was very helpful and gave the best customer service you can get. He took care of us for sure. Definitely recommend!

Hytham Mobarak helped us at Ashley Store looking for appropriate home furniture and did an outstanding job. I would definitely recommend shopping there for nice furniture at reasonable prices and excellent customer service.

Hytham was extremely helpful and knowledgeable with the products. It made the process simple and a quick!

Hytham was the best!!!!!! Great experience and smooth process. Recommend 100/100

John Russo was so helpful in helping us find new furniture for our daughter’s room. Great shopping experience!!!

What an awesome experience! I had been looking to replace my existing Ashley sectional for some time now. After extensive research online I had it down to two choices and wanted to see if either were on display in store. Thankfully, they were! I went by to make sure I liked them in person and wanted the evening to measure out my new living space and sleep on the purchase. Jocelyn was extremely warm and welcoming, giving helpful tips without being pushy or overbearing on day one. When I decided to make the purchase, it was an easy choice to work with her. She made sure I understood the pros and cons of each, ensuring I had thought every little detail through. My favorite part, I was in and out in under 30 minutes. The first day I was there I thought the water bottles were a trap like a car dealership. Turns out these are just nice folks! Give them a shot, I’m glad I did! Everything is cheaper online, however Jocelyn got me a better deal than online saving me over $500.

Jamar was very helpful and insightful about the products and payment options! We loved doing business here and will definitely be back!

Awesome experience as always shopping at Ashley Furniture. Incredible customer service and BJ helped us find the perfect patio furniture set. Low pressure sales environment, and he took his time making sure we saw all of our options. If I owned a sales organization, I would hire him without question. Great advocate for Ashley‘s brand voice

They are pretty cool people. I keep buying here so there doing something right. Nah….. there awesome, the best, thanks a lot for everything.

John was such an amazing help in store!! Thank you Ashley and John for helping us through the process of buying a couch.

John and Heather were both very helpful!

Sheri was extremely helpful and easy to work with. We had great conversation with managers as well, all very kind and pleasant.

BJ was great help today. Set me up with some nice furniture.

Hytham very good person

BJ was very helpful. Got us set up with a nice couch.

Very informative, polite, and professional to work with.

Will did an excellent job guiding us through the whole process. Would definitely recommend.

Matthew is amazing salesman!! very polite and patience we loved working with him!!

Jamar helped us and was excellent! Would give 10 stars if we could, great service

Was Greeted at door by Billy. Told him what I was looking for. He showed a lot of good sofas. Very nice to have him in a I a wwwh help me find a sofa. Thank u Billy😊 but I’m

My experience at Ashley HomeStore was more than I anticipated. I was about to leave because I didn't see what I wanted. Ms. Jocelyn asked if she could assist me in finding anything. She helped me find the Chest and nightstand that should be a genuine fit for my bedroom. She explained very pertinent information to me that will benefit my future decisions when purchasing furniture, thus, I opened an account there. She's very knowledgeable, professional and courteous. I would highly recommend Ashley HomeStore.

Phenomenal experience as I was getting quite the furniture haul. My associate, Hytham, was patient, professional, personable and the absolute most helpful. Will be returning to him and this Ashley furniture location for any and all future needs!

John Russo showed great interest in his customers. super attentive, very nice, I appreciate your help with our first couch.

Kristen was very helpful and informative! She helped us in January and we came back Memorial Weekend, so we could work with her and finalize our sale. She even has the same kind of dog we have and we had fun swapping stories!

John Russo was a big help

Hytham was amazing very knowledgeable about his job and super friendly and funny. Enjoyed the service and time spent with him . He made spending all the money feel a little better lol

Kristen was amazing! She was vey kind and funny! She helped us out and kept us entertained. We can’t wait to get our furniture!

Had a great experience with my first time buying furniture! Kristen was very helpful and gave wonderful southern hospitality!

Excellent service from BJ today. July 28th I can’t wait to receive my furniture.

I was looking for a couch. First person I tried to work with but he was too busy looking for more business. When Will stopped and asked if I had questions, I did and he went above and beyond to explain details on the couch I was looking at. He wasn't about walking away and I let asked if he could help me further. He was great and being I was almost ready to walk out because of the last floor associate, I purchased the sofa because of Will. He spent time went over sales and worked with me within my budget. Great service! I appreciated his time and my plans are to buy more in the future. I'll be only working with Will! He was great!

Had a very pleasant experience. Matthew my salesman was very nice and professional which is a big plus in my book☺️!

Great service. BJ was great super friendly and helpful not pushy. Would recommend this location when you need to buy furniture

Billy was a great help

Kristen was great help! Enjoyed shopping at Ashley!

Worked with John Russo. Great experience. Good selection and prices.

Will was great! He was very knowledgeable on all the sofas I looked at, was very patient and professional. I greatly appreciated his helpful but no-pressure approach. If Gina re shopping at this location, make sure to ask for Will.

Will was really a great sales person! He was very helpful and was nice about giving me space to think about my decisions. He was also good with making sure that I was going to get the best deal on purchasing my couch.

This was an easy and amazing Experience at the Ashley store in Greenville SC…we were helped by Miss Heather, she was so knowledgeable, and there was no pressure, she was just amazing

Mr. Mobarak for all your help today. We appreciate the patience with us trying to find the right love seat set.

Heather H. was great at helping us pick out the dining room set that was perfect for us. She had great patience as we roamed back and forth around the store. Once the decision was made she helped us with the final arrangements. She is a consummate professional and we would definitely buy through her and from Ashley again. Love the look in our new home!!! Thank you Heather

John Russo thanks for all your help

Simply the best team to deal with when shopping for furniture. Sheri was incredibly kind and helpful, and went above and beyond my expectations when helping me purchase my bedroom set. Will be returning to furnish the rest of my house without hesitation.

Will did a great job helping us and giving the information we needed.

Will was very helpful and friendly and took care of our needs promptly. My experience was superb! We will definitely be asking for him in the future!

Great experience. John Russo was very helpful and knowledgeable.

John was an excellent help in guiding us to a great couch for us. He was extremely knowledgeable and friendly, giving us the information we needed without pressuring us into an immediate decision.

Billy irby helped me well

Ask for Billy Irby if you go to this store he was so attentive and he made sure we got exactly what we wanted.

6/15/25 updating my review. We are so upset, when we were initial customers everything was wonderful, however we have been trying to communicate with Ashley's representatige with no success, always a promise of call back and nothing, our couch was dekivered with a rip at tje bottom, after initial inspection by my boyfriend it was not noticeable because it was covered by tape, after delivery team left and he was removing a cord on the bottom.of the couch he noticed the tape and rip, this was done by a blade or whne they were getting the couth together and covered on purpose. He has reeached out multiple times and nothing has happened, sure Ashley is going to screw us up now. There goes going back for other fueniture needs. We went to Ashley to check out basic furniture as we relocated to South Carolina and met Billy, he has given us top of the line service, we went in to get a couch and conaole accent table today and the experience was as good as the first day we went in, totally recommend and we will be back for other furniture and mattress needs

BJ was absolutely wonderful and very knowledgeable about all the products. It was a pleasure to work with him and even when we decided to wait on a more expensive item he continued to be just as helpful and engaging. Ashley has a gem in him!

BJ was great to work with! Super helpful!

Jamar was great to work with. He answered all our questions and made us feel comfortable as we looked around and made our purchase. It was a great experience and we found exactly what we were looking for!

Brad and John at Ashley Store 1017 Woodruff Road Greenville SC. I was important to them and my furniture needs were important to them. Great customer service is a need that everyone has and I just wanted to relay my experience to others. They are the reason I will return for future furniture needs. Thank you gentlemen for caring about me. You both deserve a 10 star rating.

Jamar Wray was very detailed and answered all my questions and concerns when helping me come to my decision on picking my livingroom suit. I was pleased and very excited with my new furniture and can't wait to receive it

John Russo is a great salesman. Not pushy but gives great information and extremely helpful. Couldn’t reccomend enough!

BJ was absolutely fabulous in helping me purchase a couch for my new house. Very personable, informed and kind! Thank you!

Matthew provided me great service

BJ was very helpful. Great service.

Matthew was great and very helpful!!

Hytham was great and very helpful with the couch buying process and would highly recommend him for anyone looking for furniture!

Bradley helped us out

Ashley Homestore is a great place to shop for all your furniture needs. Kristen Bowling is a great professional to help you find the perfect fit for your furniture needs. We were mattress shopping and she helped us find the perfect fit at the right price. She had us try out several options to make sure we found exactly what we need. She is the best of the best! Never losing patience and answering all our questions without missing a beat. Great job Kristen! Thank you so much!

Hytham Mobarak

We had a wonderful experience with Braun! He was patient, helpful and wonderful to work with. I would highly recommend this store and working with Braun!

Went in with an idea and Will was able to help us complete our vision. Smooth process from start to finish. Highly recommend

We had a great experience purchasing at Ashley furniture. They had a lot of great options to choose from. Our sales associate (Heather) was very helpful, but not pushy. She helped us find the style we wanted in the color we wanted. We ended up getting a great discount as well.

I recently Visited Ashley’s Furniture Store ! The staff was amazing ! Really knowledgeable about the products they offer ! My friend and I got a wonderful sale on some beautiful furniture ! Our Sales Rep Sherri Is the best go and give her a visit ! I highly recommend Ashely’s To everyone

John was great helping us find a living room suit! He was very helpful and patient!

Bradley was awesome. Super helpful! Worked with us to get to the price we were happy with.

I bought this couch in 2022 when I was buying it, a sales associate asked me if I wanted to add insurance for the sofa because I have a pet, whichs I added to my payment for the couch. Since I bought first time, I claimed a file for it only thing they did was clean and leave. I just claimed another one because my couch's back cushions flatten and are not cleanable. There is noticeable pilling on the seat cushions. The reason I leave a review they don't care, don't buy it!

My husband Fernando and I just purchased our first home and visited almost every furniture store in Greenville, finding many beautiful pieces. It was Ashley who captured our furniture due to their exceptional salesman “BJ” Brian Johnson. BJ was very welcoming and knowledgeable about their product and did an amazing job balancing the line between giving guidance and giving freedom to the couple picking out items for their next big chapter. In our few visits back to Ashley each member of the staff was kind and welcoming as we stepped in but BJ went above and beyond in his duties going as far as coming into the store on his day off to meet us and sign for all our furniture. BJ sees more than just a customer, he relates to his clients and treats his profession as more than just a job going the extra mile to ensure customer satisfaction. Ashley furniture has acquired lifetime customers in my Husband and I, and it is all thanks to BJ in the Greenville, SC Ashley Store.

John Russo was an excellent host to my first full furniture buying experience. The most important thing to me was that he was not pushy, not over bearing and was super laid back. He was super knowledgeable, very friendly and extremely knowledgeable about the inventory in the store. He also respected my budget and did everything possible to make it work. I don’t leave a lot of reviews but John really stood out and provided excellent service. This is not a quick nor easy process, but John made it a wonderful experience. I highly recommend him and this Ashley store if you’re looking for furniture in the Greenville area!

Hytham was the best! So helpful and knowledgeable and had a really good eye to help me piece together what I was envisioning!

Bj was amazing, I got everything I asked for from a full living room suite to a king bedroom suite all in a matter of 45 mins

BJ did an awesome job!! I walked into the store with an idea of what I wanted, and we very quickly determined what I was looking for. The entire process was straightforward. BJ made me feel comfortable and explained everything with great detail. Thank you, BJ!

Jocelyn, Billy Lillian help me tremendously and I appreciate all the things they did for me during the process of my furniture buying

Brian was an incredible help. He was able to find us exactly what we were looking for at a great price! I would recommend him to everyone!

Will was every helpful. Let me look with following me around

I went in knowing exactly what I wanted. Everybody was super helpful and kind. I was offered additional incentives that made my purchase even better.

You dont get a second chance to make a first impression. With that being said i was impressed the moment i went in . I basically knew want i wanted and with the help of Jamar? and Billy? Separate visits . I was in and out in know time.Both men were very knowledgeable and understood the assignment.

We had a really great, friendly, low-pressure sales experience. Our salesperson, Will F., was incredibly kind and was a clear communicator through the process. We really appreciated how well the experience went!

I had a great experience with Ashley Furniture! Sheri was incredibly helpful and friendly, making the whole process smooth and enjoyable. Highly recommend both the products and the people!

My husband and I came in to look for a couch. Jamar Wray was extremely helpful and ended up helping us find a mattress as well. 10/10 would recommend.

Hytham was very helpful and I am happy with my experience buying furniture!

Billy and Jeff provided a first class buying experience! Knowledgeable, timely, and hospitable. Highly recommend.

BJ was awesome to work with! He helped us find exactly what we needed and wanted and gave us discounts to boot!

Hyphen was very knowledgeable and helpful

Great experience with Bradley

Highly recommend, will work with you. Scott is a really big help. Helped with our first big purchase for new home. Thank you Ashley’s homestore 😀

Hytham Mobarak did a phenomenal job answering all of our questions and was very patient through the process of showing us the couches at Ashley Furniture. Great experience and can't wait to get out new couch. Thanks to Ashley Furniture and Hytham Mobarak. Following up with a special thanks to Billy and Lillian for helping me resolve some issues with my initial purchase. Great job by the Ashley Team standing behind there products

So happy with the customer service, honesty , and the discounts they were willing to give us! Ask for Bj , hes the best

John Russo was amazing . He made us feel comfortable and secure that we were getting exactly what we wanted. He is a funny great personality.

Thanks, Braun. We look forward to having this new look in our house

Great service from Will

Very friendly staff. Billy was a great help and has a positive attitude

Will was very helpful. Answered all of my questions.

Hytham was a huge help and an amiable people person. Got me my media station! Thanks.

Met with Kristen today and told her exactly what I was looking for and she found me exactly what I was looking for within my price range!

Go see Brian “BJ” Johnson! He is a pro, knowledgeable and will treat you right!

Billy was very helpful. Broke down all the prices and was consistent with sale of merchandise

Billy Irby was so helpful today when I went in the store to buy a new couch! He made me laugh the whole time, but was very professional and knowledgeable!

Bradley, Home Furnishing Consultant at Ashley in Greenville, was an absolute pleasure to work with. He gave us all the space and time we needed to make an informed decision as well as being readily available. Once we found just what we were looking for Bradley ensured that we got it at a reasonable price. We highly recommend this location.

Had a great shopping experience. Scott was knowledgeable and helpful with my purchase. Hopefully the delivery and the loveseat work out just as well

Scott was knowledgeable and great to work with

BJ is a Zen Master of cust service !

Braun was very helpful and patient as I was trying to decide on colors. He was also thorough in explaining payment options. Great experience!!

BJ was very helpful and I'm glad I came In. Thanks BJ

BJ helped us out and was great. He wasn’t pushy at all, left us alone to look through, and was there when we had questions. He went above and beyond by moving furniture around for us to look at combinations next to each other. Plus with 0% financing it was just overall a good experience. Would definitely go back.

Sheri Williams is a fantastic sales person and all around good person. My husband and I had a very good experience buying our living room furniture through her. We love and currently enjoying our furniture. Thank you!

Will was awesome

Scott was so helpful in finding us a bedroom set, very professional and very kind.

Had an excellent buying experience with Kristen at Ashley's 😁

Will gave me the space to choose the recliner that was right for me and answered all my questions carefully!

Working with Jamar W was great thanks for your help make sure to asks for Jamar!!!!!!

Did what he needed to do ! Nice job!

John Russo made our visit smooth. He is a pleasure to work with. Great sales associate

Kristen Bowling was outstanding. She was very knowledgeable and friendly

Braun was awesome to work with!!!! He helped us find just we needed! A dining room set and living room set!

Braun was very helpful and awesome loved him!!

Billy was great, and brought down the price to what it was the week before!

Met BJ at Ashley and had the best experience. Thank you!

Braun was amazing with us. Attentive, courteous and very patient. Definitely coming back to visit and furnish the rest of our house because of his great service.

Braun took excellent care of us. He answered all our questions and was very thorough

Billy was great he answered all my concerns and helped me with my purchase!

Thank you Madison for being so helpful!

Jabar was very knowledgeable regarding the furniture and mattress products that we were interested in purchasing. He spent a great deal of time helping us to make choices and answered all questions to our satisfaction. We were also able to pay for our purchase interest free over a period of time. It was a pleasure working with this kind young man.

Hytham provided excellent service. I haven't received the furniture as yet.

(Translated by Google) I love this store. Every time I go, I leave feeling tangled up in something. Ha, ha, ha. Great service, good furniture, and excellent delivery to my home. RECOMMENDED. (Original) Me encanta esta tienda, cada vez que voy salgo "enrredado" con algo. Ja,ja,ja. Buen trato, buenos muebles y buen servicio hasta la casa. RECOMENDADO.

Scott was great, wonderful guest service. Excellent knowledge about all the furniture in the show room. Directed us to the pieces we needed. Thank You

Hytham was amazing. No pressure sales. Very knowledgeable.

John Russo was our sales associate and he was outstanding!! Knowledgeable, professional and no pressure at all. It was a pleasure buying from him and Ashley.

This store is amazing, they had great, quality products. Will was one of the guys who helped us buy furniture products for our new home. We went there twice and he was very helpful and patient. 10/10 recommend him.

Bradley was wonderful as we searched for a new sectional! He allowed us to take our time browsing, answered all questions, and pointed out key features. The check out process was super easy and quick. All other employees we encountered were polite and engaging. We will be back for other items on our wishlist!

Brian was a very pleasant and wonderful sales assistant. He answered all questions and made the shopping experience awesome!!

Outstanding service and a wonderful experience! Braun helped us from start to finish to furnish our new and first home! Highly recommend Ashley furniture based on our experience with Braun alone, and we will definitely be back in the future!

Ask for Jocelyn!!!!

Jocelyn is the best !!! Ask for her!!

Matthew was a helpful representative for me today!! Walked in with specifics on my plate…and he helped me find exactly what I wanted/needed for my purchase!! Zero complaints!! He even explained protection plans to a “potential customer” so now I am a pleased first time customer of Ashley Furniture!! He’s a peoples person…and the rest of the staff I had the pleasure of meeting were all the same!! Great experience!!

Scott was great. He answered our questions as we picked out or new sofa/loveseat. He showed us all of our options in the store.

Bj was amazing first time coming to the store and he helped me out so much. So thankful for the new bed frame and he got us almost 500$ off

Thanks John Russo for making it a simple decision and easy transaction. Looking forward to our new sofa!

Great experience at Ashley. BJ was awesome providing advice and answering all our question.

Ask for Hytham!! He’s the most knowledgeable and always makes sure to look out for you not just the company. I’ve worked with him more than once and have been very satisfied with my experience! :)

Great experience dealing with Hytham Mobarak! He was very easy to work with, and great communication. He was very knowledgeable and helpful when making decisions. 10/10 would recommend!

Great experience!! Hytham was exceptionally helpful and answered any questions we had when looking for a new couch! Made our shopping experience even better!

John Russo, was very nice, friendly, He got us what we needed at a reasonable price. Thanks John

Explained everything well. Made a quick and easy experience

Sheri was extremely sweet and gracious. Made sure to show us things she thought we would like and we walked away very satisfied. Didn’t push anything on us too hard and was very nice to talk to!

Hytham is most knowledgeable mattress salesman , great experience

Hytham was very knowledgeable about all of our purchases and really helped us pick the perfect mattress for our body as well. We will definitely be repeat customers for Hytham in the future. Could not have had a more enjoyable and easy purchase for our new home

Kristen is very helpful and courteous. Will look for her again next time.

Madison was lovely! Customer service was great and everyone was easy to work with from start to finish!

The best experience ever

Madison was very helpful and pleasant. I was very pleased.

Heather N was great to work with. I will be seeing her again

Everyone in the store was so kind but Billy was an exceptional salesman. He even gave our girls coloring books and candy to keep them occupied while we completed our sale. so grateful

Jamar is great to work with. Not pushy at all but also super helpful. 10/10 would recommend him to anyone

Jamar was absolutely fantastic. Was a great help without being overbearing. Very knowledgeable and a pleasure to do business with! 10 our of 10 recommend having him help next time in Ashley's!

Hytham helped me and he was great

Our consultant, Will Floyd, was fantastic! I told him what I was looking for, and he quickly showed me all available options. He was efficient and patient, and never pressured me into something I didn’t want. After I completed my purchase, he remained available to assist my son, who was browsing at the time. We both left Ashley's happy with our experience and purchases. Thank you, Will!

Jocelyn was an amazing help with me and my fiancé. She helped us pick out a bed set and mattress! She answered so many questions and made the experience so fun!

We just got our bedroom set and Jocelyn was the best help ever. 10/10 recommendation

Hytham sat through the process and got me everything I could use for a new move in and I definitely would recommend anyone come and check it out!!!

John was an awesome guy to work with. He was a 10. Great guy for your company Ashley.

John was so patient with us and just enjoyed his energy. It was only right to make a purchase with him and Ashley .

BJ was absolutely amazing! His personality is awesome! Helped us buy our entire house furnishings for our new home. If you’re looking for an awesome salesman that is looking out for your best interest ask for BJ.

BJ was awesome!! He made sure we got what we wanted. He was courteous and personable. Wasn’t pushy or overbearing. Got a great deal on our WHOLE house!!

Quick and easy! Great to work with!

I had a fantastic experience working with Will when purchasing my furniture! From the start, he was incredibly knowledgeable, friendly, and truly went above and beyond to make sure I found exactly what I was looking for. He took the time to understand my style, offered great suggestions, and made the entire process smooth and enjoyable. The pieces I got are perfect, and I couldn’t be happier with the service Will provided. Highly recommend asking for him if you're shopping—he’s the best!

Braun was so helpful!

Braun was incredible! Truly five star concierge level service in helping me order a BRAND new performance fabric dining room chair set and an accent chair. He was detailed, yet efficient, in explaining the policies, warranties, and delivery process. Lastly, he made sure we got the best price when comparing to Ashley.com

I had a great experience here both times I came in. They have been very helpful. I would definitely recommend shipping here for furniture. John was great at finishing up my purchases

BJ was excellent in helping me find my bedroom dresser!!

We visited multiple times before we made our decision on our mattress and bedroom set. BJ was super helpful, patient and knowledgeable. Excellent customer service! Thanks again BJ! See you again soon!

Billy was absolutely amazing! He was so helpful and sweet! He greeted us immediately and helped us find our dream couch! Thank you so much again Billy! 😊

Matthew was great and very helpful!

BJ extremely helpful. We found exactly what I wanted. When I walked into another popular furniture store, the gentleman asked what I wanted. Instead of showing me options, he told me they didn’t have it without showing me options. So happy to have come to Ashley.

We love this location! Had an AMAZING experience with Sherry! Not only did she help us find the exact bed set we were looking for for my son, but she was incredibly patient and kind with both my kiddos. We will definitely be back the next time we need any furniture.

Matthew was very helpful and professional. Good selection, good staff. Glad I came in!

I was searching for a manual reclining sofa which sounds easy enough however not many places still carry them. Ashley had exactly what I needed and in the color that I wanted. Could not be happier. The salesman ,Scott, was easy going and extremely helpful!

Will was helpful and genuine.

Repeat customer here at Ashley. My wife and I have nothing but great things to say about this location and the staff. Great service provided by John Russo, took amazing care of us! We highly recommend visiting this Ashley store location and asking for John Russo.

If you are looking to buy new furniture, go see BJ! He took very good care of us and made the whole process easy and enjoyable.. Thanks BJ !

Loved the service from Kristen Bowling and amazing prices. We are very satisfied.

Will

Excelente, will

Hytham excellent attention thanks

Best Experience I ever had in a furniture store! I had a issue with my delivery and I called the store Bradley the salesman was quick, kind, and more then happy to help me resolve this issue. I also spoke to the other two front inn manager, The First one listen, took my information, and researched my case the second manager called me back with a solution! and with the steps I needed to take towards satisfaction! Not just a quick fix! But actual empathy, respect, understanding, and more importantly resolution! Your office management! and Staff was a Extremely helpful! and an absolute Jewel to that store Thank you Ladies!

BJ went above and beyond to help us find a couch for our new home. He showed us multiple options and features. It was a great experience and we will come back to see him for our future furniture needs!

The customer service here was absolutely amazing! The environment in the store was so friendly and inviting when I stopped by. JC did a great job expertly explaining to me all the options I had for the look I was going for at my home. The ladies at the desk were so polite and efficient!Everyone at the store made the intimidating process of buying furniture so enjoyable! I will be recommending this store and especially JC to my friends moving to the area!

Outstanding service, closing procedures could be better.

I am writing to express my deep frustration and disappointment with my recent experience purchasing a bedroom set for my daughter from Ashley Furniture. I initially visited one of your store locations to select a bedroom set and was assisted by a kind sales associate. At the time, I was still deciding and informed her I would follow up. A few days later, she reached out via text, and I responded that I was ready to place my order. I sent her a picture of the bed I wanted but accidentally sent the wrong one. I clarified that I intended to order the version with storage underneath, and she assured me she would send a corrected invoice. However, I received the updated invoice days later, so after waiting several days, I went ahead and placed the order myself online. When the furniture was delivered, the headboard arrived damaged, and I received two right legs instead of a complete matching set. In addition to this, the delivery team left multiple pieces of trash in my yard, which was completely unprofessional and clearly intentional, as the debris was noticeable and scattered. To make matters worse, I’ve been struggling for weeks to get a technician scheduled to repair the damaged headboard. Despite informing customer service multiple times that I am only available in the afternoons, they continue to schedule appointments during times I’m not home. As a result, my daughter has been sleeping on the floor throughout this entire ordeal. Thankfully, I finally secured a technician appointment for this upcoming Saturday to assemble my daughter's bed, but this entire experience has been incredibly frustrating and unacceptable—especially considering I paid over $2,000 for this furniture. My headboard is still damaged. Given the significant inconvenience, delay in service, delivery issues, and ongoing scheduling problems, I strongly believe I am entitled to a refund for the assembly service. I will not be ordering from Ashley Furniture again and will be sharing my experience publicly so others can make informed decisions.

John was very helpful and knowledgeable about his product! Great job!

Billy at Greenville store was really helpful and got a great price for us.

Great assistance by Hytham!

John Russo was a great help and made the buying process a breeze! He helped to show us different features of each piece we were looking at and explained all the different benefits we could get at checkout. He even got the coloring books and crayons out for our girls who began to get antsy. It was a great shopping experience!

Great price on a dining table. Thank you to Will for all the information and help!

Highly recommend working with BJ, he was very knowledgeable and helpful!

Brad was an awesome employee helping us choose the right fir for our new home. He walked us through everything and was very patient with us. Couldnt be happier

We purchased a bedroom set for our daughter and Heather H was so helpful. She was patient, helpful and not pushy. If anyone is going to Ashley for furniture…. Go see Heather H!

Loved my experience with John Russo today! He was very friendly and helpful. I definitely will ask for him the next time I come in.

Braun was professional, kind and easy going. He DID NOT PRESSURE us to buy anything. He told us about options for financing and about warranties. He is SO nice and easy going. Be sure and ask for him when you come in ! You will not be disappointed! He is the best . You will actually enjoy your experience buying furniture? Maybe for the first time ever !!

Really enjoyed Billy the sales person. He was very patient and helpful making the best decision for my sons apartment.

Hytham was awesome and provided great service

I walked in the store and was greeted by Heather H. I told her what I was looking for, and she took me right to it. Explained in detail all on the features. She let me make all of the decisions without any pressure from her.

Madison was AMAZING with helping us find exactly what we wanted! She went out of her way to make our experience positive and welcoming. She was extremely knowledgeable about our options and knew exactly how to help us. Thank you!

I found the dinette set I was looking for and BJ the salesman that helped me was very courteous and helpful

Jocelyn

John Russo great job thank you

Very helpful

My husband and I had a great experience picking out and purchasing a new couch. Will helped us and was awesome! Answered any questions we had and checked on us throughout our time there.

Heather @ Ashley was so sweet and helpful! She helped us pick a couch that’s perfect for our space and she laid out all the payment information with candor and even saved us some money. Would recommend!

Sherri was an absolutely amazing consultant! She truly went above and beyond to help us not only get the sectional we wanted, but also arranging delivery for our upcoming move out of state. We were truly blessed to work with her and could not ask for anyone better!

Had a very great time picking and looking what’s best for our home and it wouldn’t be possible with the help of John Russo definitely recommend

Sheri was very helpful! Thank you!

Go find Billy @ Ashley Store Woodruff Rd Greenville

We had a great experience working with Braun. He helped us find the best option for us. I definitely recommend working with him.

Hytham was great! Very pleasant shopping experience.

I had an amazing experience at Ashley Furniture thanks to Billy! He was incredibly nice, kind, and patient throughout the entire process. I never felt rushed or pressured—just genuinely helped. His personality made the whole experience enjoyable and stress-free. If you're looking for someone who truly cares about helping you find the right furniture and makes you feel comfortable while doing it, go see him! Highly recommend—he’s a gem!

Jamar immediately greeted us with a smile. We were in and out in less than fifteen minutes.He knew where everything was, and in the price range we wanted. We'll definitely go back!

Heather Nicely. Good sales person

Amazing customer service. Answered all my questions and extremely helpful to my needs.

Matt was fabulous! He made the shopping experience easy and stress free.

John was very helpful with explaining the payment options and showing us around.

John was absolutely so helpful and friendly! I will definitely be back! Great prices!

John and Heather were the best! No pressure or hype. Listened to what we were looking for and guided us as to the items for us to “try on” for the best comfort and we did! Again! We’ve worked with Ashley in the past and definitely will in the future! Highly recommend!

very helpful and friendly, john was super patient as i was trying to decide on the couch i wanted

Salesman John Russo was outstanding. Very courteous and knowledgeable