Ashley Store Mount Pleasant, SC

Allen gave me a very fast and easy yet comprehensive purchasing experience.

Tara was a big help with design aspects of my purchase and the whole team was amazing!

Will Lopez was super helpful and accommodating! He helped us save money and when it came down to purchasing online or giving him the commission, we came back to the store because of him. We also went to other furniture stores where salespeople chased us around the whole time and were super aggressively sales-y. If you want a great and easy furniture buying experience, go see Will. We bought the Maggie sofa and “chair and a half” in the flax color.

bad experience, bad service

(Translated by Google) SCAMMERS!!! I bought some furniture and it never arrived. I called a million times complaining, and they told me they would bring it to me. It never arrived. DON'T BUY!!! They're scamming you 😡🤬 (Original) ESTAFADORES!!! Compre unos muebles y nunca me llegaron. Llamé millones de veces reclamando y me decían que ya me lo iban a traer, nunca me llegaron. NO COMPREN!!! Te estafan 😡🤬

Stan is super nice, thorough, and helpful. Was able to pick out the perfect couch with his help! Meredith checked us out and was super kind and helpful as well. Will definitely be back.

One of the worst shopping experiences my wife and I have had. We were being stalked by the sales member throughout the whole store, with constant intrusions. We were bombarded by several different sales members whenever we looked at a piece of furniture or mattress. If you like the feeling of shopping at an auto dealership, than this is the place for you.

Terrible business. Buyer beware.

(Translated by Google) Because of them, we lost the opportunity to buy our house, a year ago we bought absolutely everything for the apartment that we did not move and they told us that in two weeks we would have everything at home like Maximo they gave us to pay installments in the business we paid $ 2000. We have gone six times to this place to ask them to please stop charging us because we return everything, because they lied to us, I had my children sleeping on an inflatable mattress for three weeks, because when the two weeks were up, they only brought us my bed and I told them everything else was missing, the bed, for my two children, the nightstands the furniture to put the TV in my room and in the dining room, the armchair and they told me we have no idea, we only gave us this and I said do you have any idea and when everything will arrive and she told me hopefully in a month, so I called Ashley and canceled everything that same day, and I said to come get the bed because I was not going to have my children sleeping on the floor, any longer, it took them two weeks to come get the bed and when they came to get the bed, they only took the bottom part and left me the mattress and they told me we can't take it because it's used and I told him it's your problem because I called him that same day to take it, in fact, I asked you to take it not to leave it because I was going to cancel everything and he told me that he was the Delivery he couldn't do anything yes or yes, I had to leave it. They charged me $ 5000 for that mattress and it turns out that now we have the opportunity to buy a house and Ashley never gave notice to synchrony Bank that we canceled the purchase, so they continued charging us and harmed the credit report we lost out on buying our house. This was a year ago and when we came today to tell him to please call the bank and give notice, the lady who helped me and my husband started saying that they couldn't do anything that they had nothing to do with Synchrony Bank, that we had to call and fix it... DO NOT BUY THEY ARE LIARS AND SCAMMERS. And to finish today, a woman helped us. Because we told her she was going to wait there until she called and told Synchro that we were paying, she called the police for saying that!!! Really??? Even her coworkers and clients looked at her for being exaggerated if we weren't doing anything. She just said she would call and we said, "Okay, we'll wait here," and she said, "Okay, I'll call the police if you don't leave." Really!? Edit: Look what I got today, April 8, 2025... When it came to the purchase and return, it was two weeks after they came back to look for the bed, meaning last year... We went to talk and the bank told us, "Okay, pay 800 and that's it." Look what just arrived in my email, the last two. Because @ASHLEY STORE answers all written messages except mine. People don't get scammed. Don't worry, my lawyer will contact you soon. (Original) Por culpa de ellos, perdimos la oportunidad de comprar nuestra casa, hace un año atrás le compramos absolutamente todo para el departamento que no mudamos y ellos nos dijeron que en dos semana íbamos a tener todo en casa como Maximo nos dieron para pagar cuotas en el negocio pagamos $2000 Hemos ido seis veces a este lugar a pedir por favor que nos dejen de cobrar porque nosotros devolvemos todo, porque nos mintieron, tuve mis hijos durmiendo en un colchón inflable durante tres semanas, porque cuando pasaron las dos semanas, solamente nos trajeron mi Cama y le dije falta todo lo demás, la Cama, para mis dos hijos, las Mesa de Luz el mueble para poner la TV en mi habitación y en el comedor, el sillón y ellos me dijeron no tenemos idea, nosotros solamente nos dieron esto y le dije tenés alguna idea y cuándo va a llegar todo y me dice con suerte en un mes, entonces llamé a Ashley y cancele todo ese mismo día, y dije que se vinieran a buscar la cama porque no iba a tener mis hijos durmiendo en el piso, más tiempo, se tardaron dos semanas en venir a buscar la cama y cuando se vinieron a buscar la cama, solamente se llevaron la parte de abajo y me dejaron el colchón y me dijeron no podemos llevarlo porque está usado y le dije es tu problema porque yo lo llame ese mismo día que se lo llevaran, es más, te pedí a vos que te lo llevaras que no lo dejaras porque iba a cancelar todo y él me dijo que era el Delivery no podía hacer nada sí o sí, lo tenía que dejar. Me cobraron $5000 por ese colchón y resulta que ahora se nos da la oportunidad de comprar una casa y Ashley nunca dio aviso a synchrony Bank que cancelamos la compra, entonces ellos nos siguieron cobrando y perjudicaron el informe de créditos perdimos de comprar nuestra casa. Esto fue hace un año atrás y cuando venimos Hoy a decirle por favor que llamen al banco y den aviso la señora que me atendió a mí y a mi marido empezó a decir que ellos no podían hacer nada que no tenían nada que ver con Synchrony Bank, que nosotros teníamos que llamar y solucionarlo… NO COMPREN SON UNOS MENTIROSOS Y ESTAFADORES. Y para terminar hoy nos atendió una mujer que por decirle que hiba a esperar ahí sentada hasta que llamara y dijiera a synchrony que nosotros pagamos y llamó a la policía por decir eso!!! Enserio??? Hasta sus compañeros de trabajo y clientes la miraron a ella por exagerada si no estamos haciendo nada solo ella dijo que llamaría y le dijimos ok esperaremos acá y dijo ok llamaré a la policía si no se van. Enserio!? Edito miren lo que me llego hoy 08/04/25…. Cuando lo de la compra y la devolucion fue 2 semanas de que volvieron a buscar la cama osea el año pasado…. Fuimos a hablar y nos dijieron los del banco ok paga 800 y ya está miren lo que acaba de llegar a mi correo las ultimas 2. Porque @ASHLEY STORE contesta a todos los mensajes escritos menos el mio. A las personas no se las Estafan, no se preocupen mi abogado pronto los pondra en contacto

Typical furniture store. Greeted nicely and salespeople were very helpful. Went there for an issue with a bed that was purchased there.

I am looking for a new living room, Merideth, Laura and Sara were very helpful and I will return when I am ready to buy.

Meredith and Sara were amazing! Couldn’t ask for better Customer Service! Can’t wait to shop this location again!

Excellent customer service. Seth made it fast and simple.

Will Lopez was so informative and helpful with our sectional and upholstered bedframe search. We do not like any pushy sales reps and I can tell you he was the absolute opposite. He allowed us our space but approached at just the right times.

Will and Meredith couldn’t have been more helpful in helping me select the perfect mirror for my bedroom!

Michelle is absolutely wonderful! She helped me measure furniture to make sure it would fit nicely in my home.

Ryan and Meredith were amazing when I needed a quick replacement bed frame. Highly recommend!

Laura and Merideth did a great job helping my boyfriend and I find our new couch! Highly recommend, great experience

Michelle was very helpful and informative, and helped me land a good deal! Will definitely be back for all of my furniture needs.

Tara was so knowledgeable and helpful! She had a great sense of style and put together such a stylish living room set for me! Great service!!

Staff was extremely helpful. Frank had great ideas and was able to secure a great deal for me. The finance team worked well together to ensure I got all possible discounts. It was a great and stress free experience.

Laura was great and fast: Thank you

I truly enjoy the spirit of the store.

Laura Bellotti was extremely helpful!!! She made my selection very clear and easy.

Laura was wonderful!

Frank and Shawna helped me with a sectional and they were great! Very friendly and walked me through so many options. Highly recommend them!

Michelle R, Gabby and Michelle were all very friendly and accommodating. We had a great experience shopping at this Ashley Furniture location.

Shawna was wonderful!!

I went in just to look then Will helped me and gave me some great deals walked out with a couch recliner and table at a great price! Go see Will !!

I had a great experience with Shay, the sales representative! She answered all of my questions and followed up with texts. Check-out was smooth and the two ladies who helped me, Meredith and Kathy, were friendly and of good cheer. I recommend you stop by and check out the great sales! 👍

Tara was very informative and didn't pressure us at all. We live in Ladson and traveled to Mt. Pleasant to work with Tara on our purchase. We will be back to work with her in the future.

Laura, our consultant was so knowledgeable and helping in showing us pieces that would work in the spaces we needed it. We will definitely ask for her again for future purchases!

We had a great experience with Laura Bellotti today! She was excellent in assisting us with all our needs and answers all our questions and concerns. Laura worked with us to get all the possible discounts and assisted with moving the delivery dates around for an optimum experience!

Tara is the sales associate you want! She is so patient and friendly

The Mt Pleasant team is one of the best! I have had a great experience with all the lovely individuals in this store. HIGHLY RECOMMEND!

Great experience! Nice deal!

Laura was very helpful and patient!!! Helped me select the perfect sofa!!!

Frank and maya were wonderful!

We bought an amazing couch sleeper set at the store. Laura did an exceptional work showing us and meeting our requirements. Fully recommended

Shauna T. was amazing—so helpful, approachable, and genuinely friendly. She made the whole experience super easy and smooth. Honestly, I can’t say enough good things about her!

Tara and Kenny were great! Professional and king. Looked out for me.

My sales rep, Tara, was amazing. Multiple employees also helped and they were very nice as well.

Laura was so helpful and professional. Process was wuick and efficient ordering my sofa!

Michelle was awesome to work with!! She helped me find exactly the pieces that I wanted!

Frank and Meredith were helpful, kind and quick

Great experience with Shawna. She did a great job helping us find the perfect furniture for our home.

Took good care of me

Somehow ended up receiving an ‘Ashely furniture’ credit card in the mail after asking about payment options.

Tara was excellent! Very helpful

Amazing team! Tara and Seth were amazing to work with to combine features, function, and aesthetics! I’ll be back to finish furnishing my new digs!

Everybody was amazing. Ryan was extremely helpful and professional.

Horrible service! We bought a recliner from them. After sitting in it, we realized how cheap and horribly made. We called the store 2 days after delivery for an exchange. They said they didn’t accept exchanges. The receipt clearly states that they do. We asked for a manager to call us and he never did. We disputed the transaction with the bank.

Tara was EXTREMELY helpful and easy to talk to. Answered all our questions and explained everything so well. Showed us all possibilities in the showroom and on the screens. Very nice and personable.

Laura is great to work with ! Reviewed my order in detail to ensure everything was correct. Explained the process of delivery and payments. So great to know there are such kind people working in retail !!

Laura and the staff at the Mt. Pleasant location are wonderful. Their customer service skills are top notch and they are friendly people. We will be back again soon!

Laura was amazing and super helpful!!

Will is the BEST!!!

Just bought outdoor furniture set from Ashley furniture and Tara was so friendly and fun she knew everything about all the furniture. She made us feel at home and not pushy at all just helped us with what we wanted! Thank you to our finance lady too who has helped us last year when we bought our living room set and she was our finance lady this year for this outdoor set. She is quick and sweet. Thank you all so much!

From the moment I walked in the door, Michelle went above and beyond to help me pick out the perfect furniture. She answered all my questions, guided me through the options, and helped me find the ideal bedroom set. Her knowledge and patience made the whole experience enjoyable and stress-free. At checkout, Gabby was just as amazing—efficient, friendly, and helpful throughout the process. Both Michelle and Gabby provided outstanding service, and I highly recommend working with them for any furniture purchase you need!

Shay was extremely helpful and we got a wonderful loveseat at a great price.

Tara is the sweetest and so so helpful. Everyone was really so kind.

We had initially purchased a queen size sleeper sofa for our condo and failed to measure the size of the door and it did not fit. I returned to the store in Mount Pleasant and spoke to Michelle Rodriguez, who was extremely helpful and worked to get me a full-size sleeper sofa that fit our need perfectly. And they set up an emergency next day delivery this morning and the crew who delivered it we're also fantastic. Can't say enough about the whole Ashley furniture team and appreciate their efforts. If I could give them a 10 star rating I would but definitely do that, but for this review, I put listed it a five star experience. A special thanks to Eric Keen who the store director for his support!

We bought our couch here earlier in the year and returned to buy a nursery glider. When we walked in, we were immediately greeted and asked what brought us in. Frank did! Both times we purchased our furniture from him and he’s the reason we return. He makes the sales process so easy and low pressure. Highly recommend working with him!

Michelle Rodriguez was absolutely fabulous to work with. Every time we came in she was knowledgeable without pressing us on anything. Go see her for whatever you need!

Laura was very helpful and definitely knowledgeable!

Tara was so helpful, we got the couch and rug of our dreams thanks to her expertise and patience!

I had the absolute pleasure of working with Michelle during my recent visit to Ashley Furniture, and let me just say—she’s a total rockstar. From the moment I walked in, Michelle was attentive, knowledgeable, and genuinely invested in helping me find exactly what I needed. She answered all my questions with patience and confidence, offering insightful suggestions without ever being pushy.

Laura was excellent!

Service was excellent.Feel like I purchased a good product. Went yo another store locally and there was zero customer service there My compliments to Seth and Michelle!!!

The sale rep, Frank, is really excellent but really all the staff are great! He wasnt following us around in the store amd gave us space which we really appareciated but definitely there if we ever had questions. Will definitely come back again :)

Tara Shoaf was very helpful and knowledgeable!! I will definitely be back for more furniture soon!! Great experience and customer service!

Definitely my “go to” from now on. Aly Poole, the sales rep was just great, no pressure and so helpful in understanding my needs! I got a great deal on a power recliner with massage and heat options 😊. Very personable staff, teamwork vibe. Yay!

Shawna sure came to my rescue to get me my recliner after having hip surgery. She kept in contact with me until I got it delivered, which took a team effort, they were willing to do for my comfort. I have always had a welcoming experience when shopping at the Mt. Pleasant store.

Great service....my sales representative, Aly Poole was awesome.... on point with everything....Great Customer Service, she made everything so easy & comfortable.....

Michelle Rodriguez is a phenomenal sales woman and exceptionally customer friendly. I feel like she genuinely wanted to help me find exactly what I was looking for as well as at a good price. Definitely ask for her if you come by the Ashley furniture in Mount Pleasant.

Will was very helpful and awesome to work with!

The delivery team was on time and extremely energetic. They wasted no time in setting up things properly. Holton, J, and Ryan were exceptional. Post delivery I dealt with Greg and he was very helpful and pleasant to deal with. All in all an excellent experience.

Selection was right up our alley and staff were low pressure and super professional. Our rep Michelle was a rock star, once she understood our taste and needs she put together the deal and managed the logistics timeframe to meet our crazy schedules. Sara at the finance /checkout area was also exceptional. Will definitely be back with our next decorating phase needs.

Aly is the best!!

Fran helped us! Highly recommended.

Seth went above and beyond in helping us furnish our new home. We can’t wait to move and live in our new furniture.

Aly was a pleasure to work with!

Tara took such good care of my mom! She took into account all her needs and got exactly what she needed. Tare is great to work with, will definitely go back to her!

I had a tremendous experience, thanks to Will Lopez the design consultant. He not only assisted us in every way possible but also helped with his personal touch to give us the living room we always desired. Will was fantastic and he was such a gentleman and so helpful that I will not shop anywhere else but the Ashley furniture in Mount Pleasant. Thank you Will for all your professionalism and hard work And we will definitely be back because of you!

Tara was super helpful and fun! We felt that she really took a sincere interest in what our needs were and helped us find a mattress that will be perfect for us! Thanks Tara! We will certainly see you again!

Tara was great!!!! Got exactly what we wanted.

Aly was wonderful! Price checked everything to make sure we got the best deal! Did not feel pressured to make a purchase and made the experience very enjoyable!! Go to the Ashley Furniture in MTP!!!

Great customer service! Laura was extremely helpful in finding our dream sofa and scoring discounts along the way!

Outstanding Customer Service!

Had a great day picking out furniture with Michelle.....she is awesome 👍

I knew what I wanted to purchase when I walked in the door. Laura helped me through the process which was quick and easy. Would definitely recommend!

Michelle and Sarah helped me and were so amazing! They found me a great deal (was expecting to pay a fortune for what I got) and I was in and out within 30 mins with a new couch! Will definitely be back.

Michelle was wonderful! Our whole shopping experience was very pleasant because of her. She’s not your typical pushy sales person and let us do our own thing. She was there to answer all of our questions and made the whole buying process very smooth!! We highly recommend Michelle!!

Greg the store manager, Maya in the office and sweet Miss Aly Poole were all EXCEPTIONAL!!!! So patience? Informative, collaborative and positively engaging with their level of customer service. Can’t wait to buy ore furniture from them next week to match the two sofas we bought tonight!!! GO TEAM “ASHLEY FURNITURE STORE- Mt. Pleasant!!!”next

Greg and Ali are awesome and helped tremendously.. Friendly and so helpful!

Tara was outstanding!! What a pleasant experience…no hassell, no pressure and a great President’s Day deal!!! I’ll be back! Thank you!

OUTSTANDING!!! Service from Laura.she saved my grandmother a lot of time by only showing her things that aligned with her preferences from the beginning. Need furniture!! Come see Laura at Ashley furniture in mount pleasant.

Shay was great

Laura was great. Highly recommend. Sara was great too.

The Mt. Pleasant Ashley Furniture staff are so pleasant and helpful. I love the way they don’t “swarm” you when you first enter the store and want to browse! I will definitely be back!

Frank was very helpful in assisting with a search and very friendly. Helped me to get the best deal and find what I was looking for.

Excellent service and helpful. Answered my questions honestly and thoughtfully. Recommend her highly!

Awesome experiance!! Thank you Laura!!!

Laura was amazing to work with. A+++

We bought some living room furniture today and the store was very helpful, particularly Frank who was very knowledgeable, friendly, and helped us get what we wanted for a good deal. Thanks Frank!

Bought a beautiful sofa from Ashley Home. I was helped by Laura, she was fantastic from start to finish. The whole team was brilliant. 💯 recommend if you're in the need of a new sofa.

Frank was super helpful and not pushy like a lot of salesmen I’ve worked with. Would definitely seek him out again next time I’m at Ashley!

Frank was great help!

The best store in the area! Friendly, helpful staff. We had very pleasant experience with Laura and Victor. We bought great furniture!

Aly at Ashely helped us with our new couch purchase! She was phenomenal, helpful, personable. We will return in the future!

Aly was the best truly great help ! She went above and beyond for us

Laura at the Mt Pleasant store was so helpful She even “modeled” the chair for height for me… she is an even 5’ Will be back

Frank was great to deal with and we are very happy with our Ashley experience and purchase. Frank is very knowledgable and not pushy. Very patient while we tried various pieces of furniture to fit our home. Emma was also very pleasant and knowledgable in helping us with paperwork and questions.

Ryan did a great job explaining the cost and the whole process. All of our furniture is from Ashley. Highly recommend.

Quick and easy to work with.

Frank is a great dude helped me out a bunch with picking a couch

Laura was amazing and so helpful. Im very pleased with my purchases.

Great service from Laura and Michelle… we went in for something small and ended up buying a couch and two chairs!!

Shawna, management, and the finance folks were very helpful! Thank you!

Michelle was great to work with! Extremely friendly and helpful!

Aly in sales was great!

Great experience!!!! Very knowledgeable staff and loved working with Michelle to find the PERFECT sofa for our needs!!! Would recommend a thousand times over!

Love the store, very unique and stylish. Got to meet Shawn and Sara very nice Ladies definitely come back to store@ west Ashley.

Laura at Ashley Furniture made my couch-buying experience an absolute delight. From the moment I walked in, she greeted me with warmth and guided me effortlessly through the showroom, pairing her expertise with an almost magical ability to understand my style. When she introduced me to the perfect couch—a beautiful blend of comfort and elegance—it felt like she’d uncovered exactly what I’d been dreaming of. Her knowledge, attention to detail, and genuine care turned a simple shopping trip into an experience I’ll remember. If you’re in the market for furniture, Laura is the person you need!

Laura was a pleasure to work with! She made the process of buying our couch as easy and possible and was very helpful

Mr. Will Lopez was my salesperson, and he was very helpful in letting me view all the pieces on the floor without feeling overwhelmed. We settled on a piece and I felt very at home and comforted with my selection. Excellent pieces and even better customer service

The staff was helpful and a pleasure!!!

Will took great care of us from start to finish!

Laura was incredibly helpful. Helped me visualize my room setup and consider aspects that were not originally top of mind (but should have been). She made my purchase a much easier decision.

Michelle Rodriguez was awesome. Super kind and helpful.

Very thorough explanation of various furniture and helped us based on our wants and needs. Thank you Victor.

Great customer service

Frank was very helpful. We went in looking at a different sofa than what we bought thanks to his guidance

Had a great experience shopping for a dinning room table. Aly provided great a assistance and was a pleasure to work with.

Laura was patient and fun.

We went to ashley to find a new couch! Frank assisted us, and he did a great job helping to find the best pricing for us! We really appreciate his help in making this purchase!

Honestly, I have never been a big fan of the Ashely Furniture stores that I’ve visited and really dislike furniture sales shenanigans. The last time we did purchase furniture from Ashley, it was a complete disaster. This location, though, was such a refreshing experience from every aspect. Michelle is the most patient sales professional with so much knowledge, and it’s been such a privilege to be able to work with her. I walked in several weeks ago to look at living room furniture for my new place, and she spent over an hour of her time with me. Weeks went by and I went in again to look at more stuff and hear my name called out, I look over and there’s Michelle running from across the sales floor to help. Thanks so much for all your time and effort Michelle. It is truly appreciated.

Aly was great! Very knowledgeable and extremely helpful.

My family and I visited two different Ashley locations. Once we got to the Mt. Pleasant store, Victor “The General” and his staff were excellent to work with. The store was clean and well-organized, and Victor was very knowledgeable about the furniture. It was definitely worth the drive, and we were able to find something that worked for our family.

Thank you Aly, for your quick and helpful customer service. Home office will look great!

First off we love the dresser we bought. But everything else not so much. The "white glove" delivery service tracked in mud. Shoved the invoice in my wife's face before they had even moved it to room and put it together. They backed into the new lawn that was growing very young new grass and was obvious since it had a covering of straw. Left big tread marks in the yard. Killed the grass. And somehow whacked a tree on the side of our driveway. My wife called the store and followed the protocol. Took pictures and gave details for a claim on the tree. It's part of our landscaping. The tree has been damaged and it's leaning at around a 30⁰ angle. After days of run around, agent accidentally not filing claim, and eye rolling on our part, I talked to the claim office and was told that since there was no video evidence and no damage to vehicle then there would be no claim. Basically called us liars. The tree was small so it would not have damaged the heavy duty box truck that hit it. But the damaged occurred to the tree and there is no other logical explanation for how that occurred. None. So we lose. Hopefully the tree will survive. We will never return to Ashley for anything in the future and tell anyone who will listen to don't bother with the "white glove"delivery service. It's a joke. Suck it Ashley Furniture

Sara at Ashley Furniture Mt Pleasant has been such a blessing to work with! We have a bit of a chaotic schedule with moving and the upcoming holidays, and Sara has been so communicative and helped us get things scheduled accordingly to get our furniture before Thanksgiving. Thank you so much for the transparency and helpfulness with nailing down the timing!

The service provided by Will Lopez on my purchase of a recliner was above and beyond. The chair I wanted had a rocking feature that I didn’t want. So Mr Lopez kept looking for the chair that would satisfy my need. And at a great price. He found the perfect chair for me. My experience with all the Ashley Mt P personnel was very pleasant. I will shop again. Mike C

Laura is the best! Got us everything we were looking for at a great price!

Bought a couch today! Victor made it easy and pleasant! We got a very good deal and we hope to come back for more soon. Thank youn

Michelle was so helpful and not pressuring at all. She helped me find the perfect couch and worked on the price with me.

If I had been told my dresser was 1300.00 PLUS a tree, I would not have purchased it. I have waited over a week for any reply from Ashley over their driver (who can't drive) backing into a tree AFTER being told to back down the driveway. Obviously, he knew he couldn't drive, decided he couldn't handle backing down what he came up and chose to turn around. The driveway, that was created around that tree, now has that tree leaning/falling over. He didn't stop. Grace G told me to email photos..and I might not hear from them that day due to time. I called 4 days later, and was told she sent me an email that was kicked back...and to give it 72 hours for a response, though already past that...and still no word. See photos attached.

Will Lopez was excellent at showing us options for seating. He is so professional and customer service oriented!

Michelle truly saved the day for myself and my son. We both needed beds and as a newly divorced mom, this was a purchase I was so nervous to make. She assured me she could help me find something within my price point and she made it happen. She was my angel today - her kindness and understanding, the way she took charge - I am so grateful to have walked in and found her there.

IMs, Bellotti was very helpful in finding the furniture I needed. I would go back to her if I needed or wanted anything.

Great service. Aly was super helpful

I have to give a huge shout out to Aly at the Mount Pleasant store location. She went above and beyond what she needed to do. I purchased a bed for my dad who is in assisted living. The delivery got delayed. Aly and her husband personally brought the bed to my dad and reimbursed us for the delivery fee. She was extremely helpful and calmed my anxiety of my dad not having a bed to sleep in. I will be forever grateful for her kindness and support during what was a very stressful time.

Ashley and Victor were so lovely to work with and very knowledgeable! We plan to come back and get more!

Aly was great

Had a great experience shopping with Michelle. Very helpful and not at all pushy :) lots of good options in the showroom and we found a perfect sectional for our small living room

Aly was amazing! She helped me in a more pinch and made things happen!

I work with Aly today and she is awesome

Go see Victor “The General” for any of your furniture needs. He is super knowledgeable on all things Ashley Homestore and takes care of you throughout the whole process. A+

Victor was awesome!!!!!

Michelle was wonderful! She was super helpful she found everything for me! Would 100% recommend!

Above and beyond in every aspect. Love our purchases but were even more impressed with the customer service, specifically at the Mt Pleasant store. Shawna and Greg in particular. Shawna brought us a replacement item personally on her day off! Who shows that kind of personal care anymore?? Kudos to Shawna and Ashley!

Great experience here at this location. Michelle is the person to meet, very helpful, very knowledgeable.

There were no high pressure sales people trying to push products on me. They just let me look for myself and Laura was helpful with my questions and gave me suggestions based on my wants and needs. I walked in with no intentions of actually purchasing a sofa, but with her assistance I was able to make a concrete decision. Laura was super helpful and it was almost like shopping with a friend. She did not try to steer me to the more expensive items. She just helped me get what I wanted.

Michelle was fanstastic!

Great experience!!! Staff was very friendly and welcoming. A special thank you to Michelle for her outstanding customer service! Michelle worked diligently to ensure I got exactly what I wanted and was happy with the price. Michelle was very helpful, knowledgeable and provided excellent customer service. Michelle has a great spirit and personality. Very satisfied with the experience and the service. Would highly recommend Ashley Home Furniture Store Mt Pleasant, but especially my saleswoman, Michelle Hutchinson.

Very friendly and helpful staff

The local sale people were very nice and helpful, but the store's processes for checking out/purchasing items and then returning items was cumbersome and antiquated. It took 20 minutes and two different employees' to pay for 2 lamps. Then to return one lamp it took a store visit, a phone call, a 48 hour wait, and signing an e-receipt on a secure site to get reimbursed. I would not recommend shopping at Ashley Home Store because of this inefficiency.

Michelle gave amazing customer service. Very bubbly, yet professional demeanor! She was so eager to assist me with my purchase and provided valuable insight ! Great job Michelle! Please authentically keep being yourself :)

We had a great experience shopping for a bed! We came in not really sure what we wanted and Laura helped us narrow it down and find a bed and mattress that we both loved! Laura was a gem!! We can’t wait for our first sleep on that thing! Everyone else in the store was so helpful too! Thanks for making our experience so lovely

Incredibly helpful service with Laura and great variety. Will definitely be back after the purchase of our sofa!!

Laura B was a pleasure to work with. She helped me shop for a new bedroom set. I was stressed heading into the process but she made me feel so calm. She wasn’t pushy and gave me plenty of time and space to wander the showroom. I felt like she was always straightforward and honest when I asked for her opinion. She also helped find the best prices.

This was a great experience. Laura was fantastic! She was friendly and attentive without being overbearing or pushy. She let us explore the store in peace but was there to help when we needed it. We were encouraged to have fun and lounge around on the couches as we would at home to get the full experience. It really helped us find "the one". We will definately be back to see her next time we are looking for new furniture. Shop here. Ask for Laura. Leave happy.

Billy and Shawna were awesome - thank you very much for your help and expertise!

Billy was amazing so nice

Mrs. Laura B. was very welcoming the minute I walked in!!! She was so helpful and explained everythingI needed to know about my purchase!!!

Michelle is simply the best!!

Laura was the best! She helped us find a couch that would fit through our doorway (which is super small) and was very thorough with everything. Would definitely ask for Laura when you go into the store!

Billy Jackson was fantastic. I will return in the future.

Laura is amazing. She wasn’t a pushy saleswoman. She helped us with what we wanted exactly and some extra fluffy pillows. She was great to work with and looking forward to working with her again soon!

Laura was such a joy!!!! She was so helpful and sweet on a rainy day! Go see her!

Billy was incredible and made us feel right at home with our selection and all the local tips and recommendations!!! Thank you so much :)

We had a fantastic experience today at the Ashley store in Mount Pleasant. The sales person, Billy Jackson, was so attentive and really knew his stuff. We bought a nice living room set

Amazing help, thank you so much Shawna

I am pleased to recommend Ashley Furniture, a company that stands out in the realm of quality furniture design and customer service. Having had the pleasure of working with Mrs. Shawna on several occasions, I can confidently say that their commitment to craftsmanship and customer satisfaction is unparalleled.

We had an incredible experience at the Ashley store in Mt Pleasant. Laura worked patiently and professionally to help us pick several pieces of furniture for our new home. We would recommend anyone to work with her!

Shawna was absolutely wonderful! She was attentive to our needs, immediately came up to us and went above and beyond to help our family find what we needed. Wonderful experience

Shawna is AMAZING!! She was so helpful picking out our new dining and living room set! She explained everything so clearly and we left feeling so confident about our new furniture. Greg is also amazing such a friendly atomsphere and we can’t wait for everything to be delivered

Excellent service!! Billy did a phenomenal job, made the process very easy for my bedroom set, living room, and office. Great vaual and qualiry, very satisfied and got everything i was looking for.

Purchased furniture last year and paid for my order (received emails to confirm my card was charged). Now, a full year past the original purchase date. I'm being contacted by Ashley for an outstanding $65 that they forgot to charge my card for. Not great business practices and I don't recommend purchasing from this company (do some research and you'll see there are many others this has happened to).

Billy helped us out and was fantastic, great experience!

Billy helped me find exactly what I was looking for and informed me of all the amazing deals and how I could get the best price! Now I have a perfect anniversary gift!

I would like to thank Jordan Beck for his outstanding customer service. He went into details with everything I wanted to know about the mattress. I felt comfortable around him and not rushed at all. He took his time and I want to thank him for everything.

Greg was wonderful. There was no pressure on his part to make a sale. We were able to take our time to make sure we were purchasing exactly what would fit our needs. We will be going back to Ashley in the future when we are in need of additional new furniture.

Billy was fantastic.

I purchased a dresser off the floor and Kenny helped me load on my truck. He went out of his way to make sure it was protected, found some extra cardboard to wrap it with. Amazing customer service!

Great experience!!! Ask for Billy, He is really good and helpful to get you a good deal!!!

Victor was an amazing salesman, very pleasant and attentive to his customers needs. I’m going to highly recommend him to my friends and Family.

Great experience with Ashley furniture Billy was awesome. Highly recommend.

Victor “The General” was incredibly friendly and knowledgeable! He will help you find the furniture you’re looking for!

Laura and Victor were very helpful and patient with me while I found a new mattress!! Will be coming back again for any future furniture needs!

Victor helped us purchase the modmax and it was a quick and easy process, he never made us feel pressured to make a purchase and when my husband and I needed time to discuss to decide if we were going to make a purchase he gave us the space to do so. Overall a great sales experience!

Victor "The General" was outstanding. He was extremely knowledgeable of the tables we were looking for, providing us great customer service. The selection of furniture in the store is excellent, and if you don't see what you like you can use their in-service online kiosk to find exactly what you want. Tamara was outstanding while helping to count cash, despite her injured wrist - a true professional. I highly recommend visiting this store for all your furniture needs!

Jordan took his time and was very kind. Every person checked on us repeatedly and did not rush our decisions. Wonderful place to shop!

Just recently moved and bought a couch from here. Billy was a great help through the whole experience! Would definitely come back and recommend to everyone

Victor was a great salesmen. Excellent customer service.

Victor helped me pick the best mattress so that I can finally get some sleep! He is very knowledgeable and taught me so much! Maya made my checkout seamless and easy!

Billy is the best. Great customer service, woked hard to get me the best deal/value for my money. Highly recommend going to see them if you need a new mattress or any piece of furniture! Thanks to all who helped me! WD

Very helpful!🙂

We purchased a bedroom set with Billy and he was very helpful! Thankful that we visited and he could help us furnish our apartment!

Laura was great to work with very helpful

Fantastic experience! I worked with Laura and she was terrific and I’ll be back for next furniture piece(s)!

Billy was a great salesman. Very accommodating and generous man. Next time I come here, I will definitely contact him again!

Victor was very helpful and the staff was great

Laura was amazing

Laura was very friendly and helpful

Victor gave excellent service and was most helpful, knowledgeable and charming. we shall certainly frequent your store again.

Laura was extremely helpful and pleasant!

Victor was amazing and really helpful. He was as welcoming as could be and taught us a lot about mattresses and many other things for my apartment.

Shawna is awesome!

Victor was easy to work with and made my purchase very easy. He answered all my questions and explained the warranty and how the Battery for my recliners worked

Great store with a great team. Billy helped us find furniture at an affordable cost for our new home. We’re excited to have quality items in our house!

Billy was very helpful, thank you Billy!

Laura was great - Super helpful !

Jordan was extremely friendly and helpful in our selection, purchase and pick up process. We will absolutely use Ashley Furniture and Jordan again for our furniture buying needs. Also want to give a shoutout to Kenny who was so also so friendly and helpful in getting our couch loaded. Great experience overall!

Showroom has a ton of options and amazing deals. The selection and quality are wonderful. Staff is super helpful and efficient as well. Billy helped me pick out a living room set and made the experience easy and wonderful. Great experience overall

Very friendly sales personnel! Offered 35% of accessories! Beautiful showroom!

Billy is great!

Ashlee was friendly, professional, and helped us find exactly that we needed.

I went to Ashley furniture store hoping to find several rooms of furniture and some home decorations. We were greeted by a salesperson Billy. Billy helped us navigate the store. He was extremely helpful and not pushy. We must have spent over two to three hours deciding on furniture and decorations. Billy assisted with the selection and the order process. I was very satisfied with the furniture selection at Ashley and most of all with our salesperson Billy. He’s a top notch salesperson.

Shawna was great! Super friendly and a quick in and out experience. My mind is at ease with this delivery Melissa

Great experience! Michelle was so knowledgeable and helpful, she was able to get me exactly what I was looking for!

Victor the General is amazing ! Can’t say enough! Ask him about the Purple pillows ! Low profile.

Laura was so wonderful! She was very helpful and thorough. We are excited to get our couch and barstools!

Laura is the best!!! So patient and knew exactly what I was going for from my descriptions.

From the second we walked in, we were greeted by Billy who was friendly and helpful with all of our questions and concerns. He was able to help me make an easy decision on a couch for my apartment. Thank you so much!

I called and asked about the price and availability of Sidewinder chair. Sarah told me the chair was $319. (Same as listed online). She told me the gray one was in the floor and I could come pick up the chair. When I came the next day Jordon informed me that $319 was the price if you order and wait for delivery 2-6 weeks. If I wanted to buy the one in the floor it was $899. He would not honor what Sarah told me yesterday. So it’s almost triple to buy a sat in floor model than to order online. Will go buy chair elsewhere. And all of my furniture.

I went into Ashley furniture store today and Jordan. The store manager was wonderful. He didn’t try to oversell me. He understood what my budget was, and I left there satisfied.

Laura was so helpful! Highly recommend.

Laura was amazing. I know a good sales person when I see them as I hired them for a major corporation for many years. She was very friendly and thorough and a great closer.

Great experience with Billy!

Jordan Beck helped us at the Mount Pleasant store. He was not pushy and helped us with our decision and was extremely personable and knowledgeable. Pleasant young man explained everything to us in a clear way. We will definitely be back thanks to Jordan!!!

Shawna was very helpful and understanding of our taste in rugs. Especially with rugs being a special detail in a room.

Victor The General was the best! Highly recommend!

Victor was very helpful and patient with me as I was very indecisive. He helped with my purchase and I’m so happy with the service he provided.

Michelle was fantastic, My girlfriend and i are moving up to NC and purchased a lot from the Isanti set. She was very helpful during the process of purchasing and can not thank her enough. We are happy! -Camden and Clay.

Great customer service Greg and Rhonda were so amazing!!

We bought a very nice leather couch today at Ashley. Laura was such a bug help! She walked us around the store and helped us find exactly what we were looking for.

We had the pleasure of working with Jordan to help find our new mattress. He was so patient and knowledgeable it really helped in our decision to commit to the right mattress for us. Absolutely recommended seeing Jordan when looking for help at this location!!

Michelle helped us secure an amazing ottoman to perfectly match our couch. Very helpful!

Shawna was an amazing help. So sweet.

Jordan B. did an amazing job helping us purchase some new furniture. Extremely nice, intelligent, and has very extensive knowledge! Couldn't have done this purchase without him!!

Laura is so nice to deal with when purchasing furniture. She is very knowledgeable and has an amazing attitude to work with you while listen to your needs. By far you don’t want to be pushed into anything, and she is not one of those people.

Laura is fabulous and did everything to get me the furniture I wanted. Arrived on time and they worked hard setting it up and made sure everything was clean before they left

The moment we walked in, Michelle greeted us with a smile. She asked us what we were looking for and listened attentively while we told her. We never felt pressured to buy and she didn’t follow us around the store which was a plus. In the end she sold us what we needed and provided great customer service.

Laura was very helpful!

Victor was awesome!!

Perciò amazing sono Professional Every Patty with Myers questions period Cray Every one and the War Sophie procedo

Our experience was fantastic. We worked with Billy and he made the whole process smooth and easy. Highly recommend this store and him!

Billy was fantastic!! Ask for him when you come in!!

Victor “The General” was great! Helped us pick out exactly what we were looking for!

Jordan was excellent and helping me understand how my owned adjustable bed could still allow me to have a headboard. Thanks Jordan. I’ll be back!!!

Jordan was wonderful to work with. Very knowledgable and made the process so easy and enjoyable. Thank you Jordan for all of your work on helping me and my family with our new furniture!

(Translated by Google) The man who served us was very friendly. Even though we don't speak the language. The experience was pleasant! There are very beautiful things in this place (Original) El señor que nos atendió fue muy amable. A pesar de que no hablamos el idioma. La experiencia fue agradable! Hay cosas muy hermosas en este lugar

I got the luxury of working with Ashlie and Victor (manager). Both worked amazing together and helped the process of buying my first couch, be as smooth as possible!

Billy and Mya was great to with helping me on the purchase of my new bed. I will shop there for all my upcoming furniture purchases. Thanks guys.

Ashlie was extremely knowledgeable and professional. Thank you for all your help with my bedroom furniture shopping! :)

Hi, I just wanted to share my shopping experience at the mount. Pleasant south carolina store. I have just purchased a bed and dresser from Jordan. I wanted to say what a wonderful job. He did and showing us exactly what we wanted to see in the store and taking the time and patience to discuss details with us. Jordan made shopping for a new bedroom. Set a completely pleasurable experience!

We worked with Jordan at the Mount Pleasant showroom. I’d have to say he’s one of the most helpful sales people that we’ve ever worked with. Very professional. Very proactively helpful and very knowledgeable. Even when he knew we would likely buy at a different Ashley location out of state he was still every bit is helpful. I had not been to an Ashley‘s location ever so this was a great first impression. And we actually found a sectional sofa that we are going to buy from Ashley.

Thanks to Billy and Shawna!

Friendly quick service !

Billy made out shopping experience a breeze

Billy was absolutely amazing. He made shopping so much fun!

Victor was awesome!!!

Mya, Victor, & Billy gave incredible red carpet customer service! Walked us through the entire purchasing process with ease and support! Would recommend to everyone! Ashley Furniture is the place to go for all of your furniture needs!

Such great service from Billy and Maya today. Billy was so patient through my many many changes and trips to the store. He went above and beyond searching for pieces that would fit aesthetics and vibe for my business. I would totally recommend!

Billy was super friendly and super nice! Highly recommend!

Laura is so wonderful. She came in on her day off to take care of me and I can’t be more ecstatic about my new couch and recliner! Totally recommend Ashley furniture and all their employees!

Had the easiest time shopping for a couch today with the help of Jordan! He made sure were taken care of the minute we walked in. Great environment and everyone is so friendly! Will definitely be back.

Very easy in and out! Pleasant assistance.

Victor the General made my experience purchasing a bed so easy and enjoyable!

Laura was very nice.

We had the best experience with Victor the General he was great to work with him. We will definitely be back to see victor

We had the most wonderful experience here with Laura and her great beaming personality! Will totally recommend to our friends!

Kristi was great and very helpful in the sales process and after we received our furniture. However, the middle beam support on our bed that we purchased broke and damaged our mattress in the process. They came and fixed the bed however, the support beam was still unsteady and our mattress was still damaged (there's a huge dip in the middle of the mattress). I acquired Greg Prosper's email (I'm assuming he's a manager) and he called me and I asked for a refund for the bed because we would have to buy a new bed and mattress. We talked on the phone March 28th and he said he would look at options for us. Exactly a week later on April 4th I still didn't hear from him and I sent him an email basically saying we were done because there was no action taken by Ashley Furniture. I thought there would be some response because I felt like we had a productive phone call but there was no response. Do not buy from Ashley Furniture. Their furniture is not high quality and if you have an issue management will not make it right. Attached is a picture of the broken support with our scrapbooks underneath to keep it stable (which prove to work better than their supports!!) UPDATE: The bed is fixed (again for the second time) after almost three weeks of trying to get someone to come to the house. If it’s broken twice since September, it will break again. Never offered a refund from management but we have to get a new bed and mattress because this will keep happening again because of poor quality furniture. Never EVER buying anything from Ashley ever again. Thanks a lot for ruining months of sleep and wasting our time and hard earned money!

Billy was very helpful and knowledgeable.

We needed new couches. We found what we wanted at a great price. Laura, our design consultant, was extremely kind and helpful. We also qualified for some amazing discounts that brought the price down a lot. Looking forward to delivery of our new furniture!

Victor is very helpful! He gave us lots of product knowledge and helped us choose the best bedroom set for our new house!

Shawna was great at explaining all the details of the couch we were looking at! Very kind and super helpful in the buying process. Can’t wait to get our couch! Go chiefs!

Victer the General was great.

Amazing experience with Victor! Highly recommend working with him and this store! 5 stars aren’t enough!

Laura is great, but the store manager never returned my phone call about a damaged item that arrived at my house, and the staff member who helped me acted like I should be grateful another was on the way (in 3 weeks). Overall, a very unpleasant experience. For the same quality, order from Wayfair or Overstock and skip being treated poorly.

Great shopping experience with Ashley. Billy was very helpful.

After searching for so long for a couch, Ashley Furniture store was able to give me what I wanted. All of the employees were extremely helpful but most of all Shawna was AMAZING. She was so kind and knowledge and was a big reason why I decided to make my big purchase at this store. I am so excited for my couch and will be buying more furniture from Ashley Furniture store!!

Easter Bunny Billy without his ears sold me a great recliner! Good guy, good store, good prices, good quality! Manager and Greg also s a lot of fun and very professional with great recommendations! Maya is a rock star of sale finalization! Totally recommend this store!

We had an amazing experience with Ashley, Greg and Maya. They were all so helpful and were engaged with the process the entire time. We appreciate Ashley’s commitment to helping us find the perfect furniture for our new house. Genuinely a very pleasant, enjoyable and smooth experience.

From the moment I was greeted warmly to the checkout experience, I was very happy with my Ashley visit. My sales associate, Billy, helped me find the dining set I was looking for. I appreciate that he was also available to answer my questions about items I may want to purchase in the future without pushing me to buy them now. I like that the store has an efficient and professional, yet homey vibe.

Laura was awesome to work with!

Laura was absolutely awesome. She was patient in taking your time explaining the items.

Billy and the team did an amazing job!!!

Billy and Greg were wonderful!

Laura was a fantastic saleswoman. She deserves five stars.

Victor was awesome! Very informative and knows his job well!

Laura has helped me out with two different purchases for my home and she’s always going above and beyond!

Victor was amazing. He was extremely helpful and friendly. I would highly recommend him to family and friends! Go see Victor!

Worked with Billy and had a great experience! He is very knowledgeable and helpful, and, fun to work with. Ask for Billy when you walk in, you’ll be glad you did!!!!

Jordon was awesome! Very easy to work with! Made the sale very easy and let us look around without being hassled!

We had an enjoyable experience purchasing a sectional.from.Laura today.

Victor was very knowledgeable...excellent experience

Laura was awesome! Very knowledgeable about her products.

My design consultant was Shawna Thompson and I must say she made this process a breeze. I walked away with everything I wanted! Highly recommend this location. The staff was helpful through the process and were so friendly.

Victor is great. His nowledge of the protects and procedures made this seamless and we feel GREAT about our purchase!

Jordan is awesome. Made the sale easy

Laura Belotti was my sales agent, and she was fantastic! I told her what kind of couch I had in mind, & she instantly took me to the perfect one! She demonstrated all of the couch's features, & explained all of the available options, then made the purchase process painless! She was so friendly & easy to talk to!

Laura was very knowledgeable. Made my purchase very easy.

Jordan was extremely helpful and the store is immaculate!

My wife and I had a great experience at Ashley furniture, we were helped by Victor, who was fantastic and assisted us in purchasing our couches. The entire staff was professional, courteous, and enjoyed to work with. Will definitely do our furniture shopping here again the next time we need something.

Laura was excellent. She was very patient, informative, and not pushy whatsoever. She represents all the qualities you want in a salesperson. I walked away with exactly what I was looking for after being given multiple options to pick from.

The sales people are very experienced and helpful. My favorite bedframe by far.

Had a great experience at this location with several purchases!

I will only deal with Billy Jackson he is extremely attentive and truly works with you. Wonderful sales person!! I can’t wait to go purchase my new bed from him.

As soon as we entered the store Billy greeted us and offered assistance. I had already narrowed my choices down. The Draycoll recliner was on sale and Billy was able to lower the price a little since it was a floor model. We were able to take it home in just a few minutes. I am very pleased with my purchase and will go see Billy again when I need something else.

Beautiful showroom in Mt Pleasant! Service was excellent!! Billy Jackson was very knowledgeable and professional, he even followed up with me after my visit. I will be buying soon

I came in looking for something for someone else but left with perfect items for me! Billy was a great help to me in my purchasing process!

Victor the general was amazing. If you need a couch go see him!!!

Laura is absolutely fantastic! I spoke with her 2 different days and she remembered who I was. She is extremely knowledgable and helpful. I recommend working with her if you are in the Charleston area!

Very good experience! Ashlie McGuire was awesome! She was very knowledgeable, helpful and easy to work with! The General Manager was very helpful also!

Ask for Jordan! I had to purchase a few items for my new home and he was so patient with me, professional and friendly. He knows his stuff when it comes to furniture! Made my experience a 10/10! It was fast and seamless and I highly recommend working with him at Ashley furniture!

Jordan was exceptional and helped guide us to the perfect fit. Thank you!!

Want to like this place better, but they have very limited items that you can actually buy and take with you. Almost every thing needs to be ordered

Laura was the best sales person on the team! Will be back!

Jordan was great to work with! Always a pleasurable experience shopping here.

Store staff are wonderfull but once they get your money it ends there after sale customer service is ridiculous ordered 2 recliners from them took 4 weeks for delivery which was expected however 1 recliner broke the 2nd day it took 10 more days for someone to come look at it qho was very unprofessional and acted like he did not want ro be there now its 3 weeks to fix it or 6 more weeks for a replacement putting the total time to get a functioning reclimer at 12 weeks after purchase and they will not refund anything all sales are final customer service was not rude they just refuse to do anything for you other than. The ridiculous times frames mentioned.

Lauren was very helpful- she was very knowledgeable and really helped us figure out what purchase made the most sense for our needs without being pushy at all.

My first visit to the Mt Pleasant store was such an awesome experience. I was greeted by Ashlie. She was very informative on guiding me to what I was looking for, then let us just look around and admire all the beautiful furniture. I was looking for a mattress as well and she met back up with us in the mattress gallery. I learned so much from her about different technologies and the latest mattresses. The manager, Greg, was amazing as well!! They both took their time explaining features as we just lied there! lol. Never felt any pressure or rushed. It was the best shopping experience!! I’m confident I will be back for any furniture needs!! I will definitely ask for Ashlie for any help!! Can’t wait for my fancy Purple mattress and bougie adjustable base to be delivered!!

Ashlie McGuire, design consultant She is Wonderful She was attentive to my need for finding a specific size dining table. She knew what table to show me Which was the Lodenbay Oval Extendable Dining Table. ● shipment was - Super Fast - This Lodenbay Table is very Beautiful dining table goes from a 48" round to 72" Oval Allowing you to seat up to six people. Table w/included leaf extends to 72" one insert leaf measues 24" ☆☆☆☆☆☆ Thank You!! Ashlie McGuire 🙂

Laura was extremely helpful in my selection of furniture for my whole new home. I would highly recommend her.

Laura was very patient, kind and considerate. She was very knowledgeable on the different products, plans and services . I will definitely be back to see her specifically on my future purchases.

Laura went above and beyond to help me!

Laura and Clay are awesome! They made it simple and easy for me to furnish an entire apartment. Would highly recommend working with them both!

Nice selection of furniture

We had the best experience at Ashley Mount Pleasant, SC. Soley do to Victor in Sales. He was patient, personable and efficient. He took the time to chase me around the store as I mixed and matched pieces and even made a sweet gift for my daughter. Cannot say enough about Victor!

The staff in this location is one of the extremely helpful, they made sure a mistake made by another location was fixed. They go above and beyond to ensure the customer is taking care off. If you are on the look for furniture THIS IS THE LOCATION TO GO TO. 20/10 would recommend.

Clay was an amazing salesman-start to finish! He was friendly, professional, interested but not pushy & did a phenomenal job! Give that man a raise!

Laura went over and above to help us. We have made multiple purchases with her and plan to buy more. Very happy!!

Shawna was the best, showed me all the options and made sure I was gonna get every I needed all in one day. Will be back!

Clay Woody was amazing!! He made my purchase incredibly easy. Super nice and knowledgeable. He went above and beyond to make sure everything was as perfect as it could be.

Work Ethics I failed to check every item on my invoice before signing it; model name and number. There was a major mistake, the salesperson instead admitting their mistake lied to the manager stating that was indeed my selection. I received the wrong set of sofa after several weeks, had to rebuy the correct one renegotiate the price etc. Terrible experience. Never going back to that store, hope never buying from them again.

Karen was great and everything went smoothly!

We were in the market for a mattress and our associate, Laura, was extremely helpful in assisting us to make sure we got the mattress to meet our needs. We were at the store on two occasions to be positive we purchased the correct mattress for us. Laura was very through in explaining the different mattresses and how each would provide the support for which we were looking. Overall it was an excellent experience.

Laura was great! No pressure, knowlegable and accommodating to my schedule. We ordered a bedroom set.

Great experience! We came shopping for dining room chairs and Laura was wonderful! She was patient while we looked, and extremely helpful when checking out.

Laura is a consummate professional; she helped me find what I needed without using the high-pressure sales tactics that make me walk away from a potential purchase. I felt like I was interacting with a real person—one who is genuine and down-to-earth, yet excellent at her craft as a salesperson.

Laura was very helpful

We had such a great experience working with Laura at Ashley Homestore, Mount Pleasant! She was so helpful in helping us choose the right couch that fit our space. She even moved around furniture on display just to help us get an idea of exactly what we wanted! Would 10/10 recommend working with Laura Bellotti if you’re looking for great and honest service!

Laura was amazing to work with!

Laura was great

Rude!!!

We injoy Karen she done a excellent job.takeing care of us.

Karen and staff were very helpful, professional and pleasant.

Jordan Beck help my wife and I purchase a new mattress from the Ashley store in Mt. Pleasant. Jordan was great. He knew what he was talking about without being pushy.

Victor, the General was fabulous! Knowledgeable, friendly, and courteous.

"The General" was our sales representative and he did a great job with thoroughly explaining all the details about the item we were interested in and made our transaction a smooth sailing process!

Victor “The General” was thee BEST salesmen hands down. He was so informative and knowledgeable about the merchandise. Most importantly he was kind and genuine. He was patient and gave me space to look around and make my own decisions. I would definitely be back and requesting him. 10/10 highly recommended.

General was awesome..wife loves the bed, husband still waiting on "the pillow"!Ug

Five stars for Laura. She understood what we wanted and showed us everything to make our choice easy. She also had to find us a previous purchase item that was difficult to find. She was very easy to work with.

Had a great experience with Laura at Ashley Furniture in Mt. P. She was incredibly helpful and great to work with. Found what we were looking for and there was a big sale going on which made it even better.

came in with apprehensions about a big purchase like a sofa. Jordan made me feel so comfortable and made the decision so easy. We are so excited for our new couch!

Jordan was so helpful and provided excellent service - went above and beyond. Very much appreciate his and his team’s efforts!

Recently stopped by this store to research their selection of Purple mattresses as we visited a Purple store in Denver, CO to get an idea of pricing. We had an email from the Purple store and wanted to compare. A sales person spent two hours with us that afternoon selling us this product. When it came time to look at the bottom line, it was obvious we were not on the same page. We provided our email from The Purple Store (via cell phone). The stickler was a military discount (which The Purple Store gives to military, first responders, nurses and firefighters). It just so happened the regional manager was visiting the store and was called into the discussion. He was willing to give us the discount (after proving my status as a veteran). Things looked pretty good at this point. We set a time for the next day to finalize the sale…until the sales person reminded us to provide him with a copy of the email from The Purple Store. We reminded him that he reviewed the figures from the email but he stated he “saw something but was not sure”. When we looked for the email, it had been mysteriously deleted. To say the least, this did not set well. Needless to say, we did not make the purchase nor will we ever do business with this store again.

(Translated by Google) There is always something good for home (Original) Siempre hay algo bueno para el hogar

Walked in and after a few moments Jordan, based on our likes and experience showed us almost at once to the sofa set that was perfect. In and out in about an hour…. That never happens!

I was somewhat disappointed with the lack of customer service I literally wandered the store before anyone even approached me. And the store was completely empty.

We had a great experience! Chad Coffin was beyond helpful and assisted us with everything we needed every time we came into the store. We are very excited for our new furniture we love everything and had amazing help the whole way through the process.

Ran into a sales person who goes by the name THE GENERAL, so I bought from your company . I manage sales teams- you have a competent staff member in him

My wife and I and a wonderful experience at Ashley’s in Mt Pleasant. Vincent, the General, was our salesman. Vincent was very professional and helped make our purchases easy to do. We would gladly buy furniture at Ashley’s again

Very helpful and friendly salesman, Jordan Beck, helped us on 3/2/2023 at Mt Pleasant SC Wando Crossing location. We purchased a bedroom set to match a bed purchased at a competitor. We had such a horrible experience with a competitor and their inept delivery dept breaking pieces of furniture. We had waited almost 10 months for some items. We cancelled remaining orders with competitor. Purchased furniture from Jordan at Ashley furniture. Amazingly our order is scheduled for delivery in just 6 days from the purchase. We are very happy right now. Thank you Jordan. Will never recommend that competitor to anyone. Buy from Ashley furniture. They provide actual customer service and have some beautiful furniture for you.

The General (Victor) was great! He took his time with us and answered every question we had. He listened to our needs and helped us get a few great pieces for our home.

Very knowledgeable! Preston knew exactly what I needed. Made the normally anxious process very easy. Thank you!

The General was great and timely. Nice personality. Terrific asset to the store.

Wife and I had a very pleasant experience working with Victor ( The General) selecting and purchasing our home furniture. We would recomend anyone in letting him assist you with household needs. Bob and Teresa Leap

Victor "the General" was very helpful and and made furniture shopping fun. This was not to be expected as we needed to help my mother find furniture and a bed for assisted living and she was not exactly looking forward to this. He was very sensitive to what she wanted and made her feel comfortable. In the end after trying out all sorts of beds she found one she liked as well as a couch. Exceeded my expectations! Many thanks.

We worked with “the general” and he was very knowledgeable and took the time to listen and work with us!

I had a great experience mattress shopping here. Preston immediately greeted me when I walked in the store. He was incredibly helpful and knowledgeable. He didn’t make me feel pressured or rushed. I was able to take my time and get his opinion on things when I needed it. 10/10 recommend you go to this store and let Preston help you pick out your next piece of furniture.

Karen was extremely helpful and even met me during her off time! Thank you Karen for making this experience excellent!

Karen was super helpful in picking out our new furniture. The showroom was set up nicely and I found my new favorite napping couch. Prices were great with the sale they had going and delivery was earlier than we expected. Thanks!

STELLAR CUSTOMER SERVCE FROM VICTOR - THE GENERAL!!! I had an amazing bed shopping experience in Mt Pleasant with Victor - aka "The General". Victor provided stellar patient service with me. He had all the appropriate answers with the why's on the bed differences. Enormous knowledge... Buying a mattress and in this case a Tempur-Pedic was a big investment and I made several trips.. I will say the Rooms To Go tried to get my business but I couldn't say no to Victor.

I couldn’t have asked for a better experience! Kenny was incredibly helpful, knowledgeable, personable and patient. Everything you could want when looking to buy new furniture! On top of that, Sara was amazing when dealing with the financing and payment portion. She was incredibly professional, personable and made the process streamlined and easy. The customer service and quality at Ashley has me coming back for all of my furniture needs.

Chad was the associate who helped us purchase a mattress. He was outstanding. He explained details of different types and brands of mattresses without ever pressuring us in anyway. He gave us lots of alone time to make our decisions and provided a substantial discount when we did decide. My wife and I highly recommend Ashley Homestore and our associate Chad!

The General/Victor was great. Helpful, knowledgeable and patient. He was able to price match my online search results securing the in store sale!

Great experience! Can’t say enough how helpful Chad and Kenny were without being super “salesy”. They were happy to honor online prices and gave me the best deals. I’m impressed with their professionalism and would recommend them to anyone.

Just made a purchase of new bedroom furniture and a new bed and mattress and have to commend the truly amazing and professional work of Victor "The General"! Victor is not only incredibly knowledgeable, he also has extremely good communication skills. Victor is exactly the kind of individual that you would like to make a major purchase with because he does not pressure you to select items you don't want. Instead, he provides in depth information to ensure that the items that you do want are the best for you! Recommend him highly!!

Kenny was great

Kenny was amzing and so Helpful! He really went out of his way to make sure our shopping experience was easy and amazing !

We had a great experience with Victor ("The General") when purchasing our new sectional! He was informative, friendly, and easy-going (never pushy)! He helped us feel confident we were choosing the right piece of furniture and we can't wait to have it delivered :) Would definitely recommend Ashley furniture and working with Victor when it comes to furnishing your home!!

Jordan was a joy to work with. He was very help with all information we were looking for. Plus , he greeted us as soon as we came in. Thank you Jordan for all your help

Great shopping experience.

Four-and-a-half really! Store is new, clean, and has some really cool furnishings. We were there for a recliner that reclines 180 degrees. Ashley has a number of different styles to choose. Kenny Walker was great; knowledgeable, not pushy, and went for answers when he wasn't sure. We will return when we need other furnishings.

Preston was an exceptional salesman who thoroughly listened to our needs and suggested the perfect sofa set. He was so kind and very knowledgeable.

Karen was great to work with and dealt with my aging parents with empathy and professionalism!

Ask for Victor Billups if you’re shopping!

Laura treated me like family. The prices are reasonable and the service is impeccable.

Great customer service.

Excellent! Friendly and very helpful. I came to Ashley after my daughter bought her couch there. I purchased my couch today and received the nicest and most helpful salesperson- Victor (General) I recommend him and Ashley furniture staff in Mount Pleasant! Thank you very much for your help!

Laura educated me on the selection of motion bed frames and mattress. I’m giving a five star because she never pressured me into buying something, that’s a deal breaker for me!

Great customer service from Preston, will definitely be coming back for any future needs.

Jordan, the salesman who assisted me, was friendly, professional, knowledgeable & made the extra effort to find a bedroom set that was in stock for a needed delivery in a week. He is superb at his job. Plus, I enjoyed a 25% discount! It doesn't get better than that!!!

Karen was very knowledgable in helping us choose a sofa. She helped with the purchase paperwork and scheduling delivery.

Karen went so far as to bring some items to my home to facilitate our paint choices. Personal service from a large company is rare-and appreciated.

Chad is a superb salesman! He patiently answered all of my questions and thoroughly explained the details of the transaction and financing. Highly recommended Ashley in Mt. Pleasant!

Patrick was very very helpful today! I had a couple ideas in mind and although they did not have the couches I was originally looking at on the floor, he was accommodating and showed us a few similar items. I am very pleased with my experience and how knowledgeable Patrick was.

Extremely professional place with exceptional customer service. The service was fantastic and made purchasing a mattress extremely easy! Great experience!!

Ashley furniture is a reliable place when we buy anything for our home. Whenever we visited the store was a great experience but working with Laura from mount pleasant store was beyond our expectations. She is awesome in one words and will love to work with her again.

Very wonderful service, personable staff and lots of selection

Karen and Sara were both great and extremely helpful in getting what I needed. Top notch!

Preston is awesome! He’s patient, knowledgeable and very kind! He helped make difficult choices while we tried to manage our kids at the same time lol!

Victor helped me with my purchase. He was wonderful! I could tell he cared about his customers.

Kenny was great! Very professional and easy to speak with. He went above and beyond to get us the best price possible. He was very efficient and friendly. Highly recommend Kenny.

Kenny Walker was exceptional!!! i didnt mind the 20 min. drive to Mt. Pleasant to purchase my furniture from him. Preston was very knowledgeable about the recliners, and recommended a great restaurant to go eat. Greg the manager was friendly and next time maybe there will be some candy/ peppermint patties for the customers

My family and I were looking to furnish our new home. Upon entering the store we were Immediately, greeted by Preston and shortly after Victor. Both men were extremely knowledgeable about each furniture piece we were interested in. Preston and Victor were both very patience and attentive. Victor was very personable and Preston was very considerate of our needs. Both of them made this usually exhausting experience, immensely enjoyable.

Patrick & Kenny at the Mount pleasant Ashley were amazing in helping me with exactly what I wanted and needed to get was able to make a decision quick if you need any assistance with any furniture ask for Patrick the sales Manager or Kenny Walker the Top sales person…thank you guys for all your help 😊 happy customer here 😁

Preston and Victor were wonderful, informative, and made our shopping and purchase experience a grand! If you go to the Mt. Pleasant Ashley store, make sure you ask for Victor or Preston.

I highly recommend Mrs Karen from Ashley 17 Highway in Mount Pleasant! I was looking for a new set of tables and Karen helped me, she is the most incredible person, super kind, patient, she knows a lot about furniture styles and goes with you and helps you to find all the furniture you are dreaming at! Excellent guidance, prices, assistance! She is the best!

My boyfriend and I were looking for a new couch and were very pleased to have Preston as our sales associate. We came in with a budget and Preston was not only very knowledgeable about various options, but was also incredibly patient and kind as we asked many questions. We definitely recommend this Ashley store :)

I'm never disappointed when I go into an Ashley Furniture Store; here, Chad C. was exceptionally helpful and cheerful; no pressure, but he was there to answer all our questions. I'll probably go back to get at least a dinning room table set, stay tuned...

Karen and team did a great job of finding us the right pieces at a great price. Highly recommended.

I had the best experience at Ashley Furniture in Mt. Pleasant. I would 1000% recommend working with Kenny. He was sooo helpful, patient and kind! He really went above and beyond when helping us pick out furniture for my new home. Thank you Kenny!!!

Kenny was amazing! He checked on us without being the slightest bit pushy. He was so helpful. He even moved the furniture around so I could get a better feel of how it would look in my home! Best furniture buying experience I've ever had!

Patrick, our sale guy was very helpfull and knowledgeable.

Laura made for an excellent experience at Ashley furniture. They had so many options , but she helped me narrow down my choices and showed me many options. She was honest and helpful, and did her best to get me exactly what we needed for our space. So happy with our purchase!!

Karen did an amazing job, very friendly, patient and professional.

Forgot to mention, Patrick and Summer acting in tandem as our sales coordinators exceeded our expectations for the furniture purchasing experience. Look them up at the Mt. Pleasant store.

I gave it 4 stars because of the overly lengthy time it took to check out. No fault of the staff, who were friendly and attentive. It’s the computer process that would make me hesitate to come back

Summer was very helpful with information about our product selection and coordinated the order process for us. Knowledgeable and clear communication.

We had a great experience buying a sofa here; Laura and Chad were super helpful! Thank you both!

Kenny was so helpful at the Mount Pleasant location! He was patient and helped us find exactly what we were looking for!!

It was a pleasure to work with Laura at the Mt Pleasant store.

Kenny was wonderful to work with!

Kenny was amazing! He greeted us when we walked in, let us browse and was available to help when we were ready to purchase. He explained everything from cost to delivery & set up, to the furniture warranty. We will go see Kenny again for our next purchase

Kenny was great! He greeted us when we entered let us look around & helped us when we were ready to make our purchase. We will look for Kenny at Ashley on our next visit / purchase.

It could not have been better Kenny is a Definitely Outstanding Employee I will always shop here great selections I will refer all my friends to this store and to Kenny Thank you for making this a great shopping day Carolyn

Very happy with our experience. Preston was great at walking us through getting what we needed.

Laura was extremely patient and helpful. Highly recommend!

Preston was awesome! He made my shopping experience enjoyable. Thank you Preston for your patience and catering to our needs.

Had a great experience! I had a lot of living room ideas saved on Pinterest, and 95% of the couches in them were from Ashley so we decided to go see everything in person. All of the staff were wonderful to work with, especially Preston who helped us measure out what would fit in our living room the best. He showed us every option in the design we described we wanted, and was extremely patient/helpful with me going back and forth over what would work. The store has a HUGE selection and everything we knew we were interested in online was of course on display at the store, but there were also so many other options I hadn’t considered as well. I’m so glad I didn’t try to buy online without seeing everything in real life because what I thought I wanted would not have worked for us at all! Definitely recommend making Ashley your first stop for furniture shopping!

Chad was absolutely phenomenal! He explained things very well. If you’re interested in buying furniture anytime soon or in the near future, I highly recommend asking for Chad!!

This place had many pieces of furniture to see in person. I really liked the styles and how clean the store was. The sales person Corley was very informative and patient with my kids and I. He gave them squishies that looked like mattresses. We will be back when it is time to purchase and be asking for Corley to help us with that transaction!

my compliments to sales associate Laura Bellotti , she was very helpful and patient helping us to set up a fairly large order. It turned out that due to having it shipped out of this area it was more effective to order from a different Ashley outlet. She was very gracious in accepting this and loyal to the brand even though she would get no credit for it. Well, she gets the credit from me , Thank you for your professionalism

If you want cheap they have it if you want quality They don't !!!

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A welcome addition to Mount Pleasant. The way everything is displayed is great. Aaron was also incredibly helpful to me and my fiancé. Will definitely recommend to my friends.

Great location! I checked them out on opening day. The showroom was absolutely gorgeous, and the art and accessories are very “Charleston-esque”/coastal. The staff was super friendly and knowledgeable! I was going to wait until after I got my taxes back to make a purchase, but the prices were very reasonable and they had many financing options, that I was able to that day! I plan on shopping here for all my future furniture needs!

Beautiful showroom, attentive and friendly staff. I was window shopping but will definitely be back soon to purchase!