Ashley | Myrtle Beach, SC 29577

Just talked or let me rephrase tried to talk. Manager would NOT let me talk. Kept interrupting. Hardly could talk to him. He just kept talking probably because he didn't want to hear complaint!!! Why promise that something is coming in and then 1 week later say it's going to be another 3 weeks then it's only an ESTIMATE. Very rude manager. You can't learn anything if you DON"T SHUT UP AND LISTEN!!!!!

Had a wonderful experience with Victoria at Ashley today, she was able to answer and questions or concerns I may have had about the furniture and more. Very thorough. She helped us narrow down the selection of the pieces we were looking at, as we are new to the area and have to furnish our whole house. Definitely will be back after we close on our new house! If you find yourself at Ashley in Myrtle Beach, ask for victoria she’s a superstar.

Spent a good amount of money in there, my dog literally barked twice in there and someone yelled “we can’t have barking in here” and then another rude comment right after that was said but I won’t mention that one. Our salesman was great no complaints, checkout took a very long time not the friendliest staff seems like a lot smug attitudes with unhappy faces that work there.

Staff are quite helpful. No pressure to buy. You can meander the store at your leisure.

I have been buying furniture since last year when I moved to myrtle beach . I stayed with Tomasina.. she is wonderful and goes above and beyond to make sure you get the best out of every promo and furniture for your needs..The furniture did take many months to come but not at the fault of the store. I do agree though that they should contact the customer every few months to let them know the status incase you need to make a change and cancel . I recently went back to make another purchase ..

Salesman we dealt with was great and seems willing to help. I think he’d make a great supervisor someday and would probably do the right thing. Unfortunately, it sounds like his hands are tied because his current supervisors seem more keen on making a profit versus making this situation right. We dropped almost $8500 in the Myrtle beach store, only to receive something that looks totally different than what we thought we made clear that we didn’t want. Safe to say our money will be spent elsewhere. We won’t be back.

Not much to choose from

Great selection, poor service… we were looking at one of the sofas online for months and just bought a house so we came to see it in person. Not even one person came up to us nor helped us, the man with the tattoos really likes his chair and cellphone but apparently not helping customers. Taking my business somewhere else, thanks!

If I could have picked zero, I would have. We had the WORST customer experience ever. 2 different sales people told us we could return a table if it didn’t go with our decor. Well it didn’t go and surprise NO RETURNS. Now we are stuck with a table that doesn’t match. Maybe some training might help.

Manager was awesome to work with and we left very happy with our experience. Thank you!