Ashley Myrtle Beach, SC 29577

Ordered from Ashley twice. The first time in California it took OVER 6 months to get everything after they assured us 6-8 weeks. Guess we didn’t learn, we tried again in Myrtle Beach and had to cancel after 5 months as they keep pushing the date back and they want all the money up front. VERY POOR BUSINESS MODEL.

I purchased a bed in February and the delivery date continues to get pushed back. I knew it would take longer due to COVID, but at this point I don’t even want the bed and would never recommend anyone to purchase from them.

Join Rafferty did a great job! Very professional and knowledgeable

Went to pick up my dresser that was supposed to be assembled just for them to throw a NOT assembled dresser in a box into my truck. The warehouse lady made a comment “i can’t wait to see your face when you see this box”. Won’t be back here & i don’t recommend them. Waste of $300 & time

STAY FAR AWAY!!! We ordered about 30k in furniture over the last few years. The last purchase we made was supposed to be delivered in 4 weeks. 8 months later we decided to cancel as we still haven't received it and never received a call telling us it was delayed. We called and spoke to Rachel the manager and Christine the receptionist and was told totally different stories each time. We canceled the order and after 8 days still never received the refund. After calling for several days and getting the runaround each time we were told they lost the original receipt and cant process our return until they find it. Not sure why thats on us. We went ahead and had to file a dispute with our credit card company to get any kind of resolution.

If I could give it No stars I would! Bought a couch with 2 chair & 1/2 ‘s with ottomans. Worst furniture I ever bought! After delivery there was a rip in the back of the couch, when they came out to replace the backing I saw first hand the inside of my couch - it was made with FlakeBoard!!! Also told the guy there was a squeak on the one side, he said they just “forgot” to put in a 2x2 inch piece of wood in a spot! We also asked about the front arm piece having wrinkles and was told that is just “cardboard”!! This furniture is ONLY 2 1/2 months old and the ottomans look so worn and have dips! The couch is So Uncomfortable! It all looks like it’s 10 years old already and it’s only 2 of us! Definitely NOT the Ashley Furniture it used to be!

First time I was in this store looking for a mattress for my guest room , ones I got inside a sweet lady name Thomasina smile to me and help me to find what I’m looking for and with in my budget, I found something I really like and ask for a bit discount . Thomasina ask for discount for me and I got the mattress I like with the great price. she was not just trying to sale like most sale people she seems to be really care , I really recommend going to c her if you go to Ashley furniture in Myrtle beach

Knowledgeable sales staff

Brian was very helpful & the selection was great!! I found exactly what I wanted!