Ashley Store Rock Hill, SC

It was a very smooth transaction. No hidden cause everything upfront. Highly recommend.

When we walked In we were treated by Alex Miller and she helped guide us into the direction of what we were looking for. We are currently trying to buy our first home and with the help of Alex and the rest of the staff they helped us get the furniture we wanted and also gave us some suggestions on items that may or may not work out for us but if all worked out and we were able to get a new sectional couch that was safe for pets and kids we got a new bed and frame we got a few more items as well and I can’t wait to put it all together in our new home. And they were great with our son and letting him help them and interact with them too

Makayla W. was a rockstar today! She welcomed us in with a smile and positive energy! We told her what we were looking for in our new home and she pointed out a few great pieces, gave us time to decide and finally worked with us on the final sale! Walked out with a breakfast nook set and a dining table! Thank you Makayla, we’ll be back as we continue to build the new home!

A salesman approached us as soon as we walked in the door. When he realized that we were there just to look he dumped us like we were garbage. Not nice.

Had a great experience with representative Shaun at the new Rock Hill store. Very professional not too pushy and he understood the assignment of what I needed for my guest bedroom! Thanks Shaun!

Rubin was very helpful. Took a lot of time getting everythg right & helping find the right rug to go with everything I'd picked out

Adajah & Kayla were absolutely wonderful to work with. Both were extremely relatable and knowledgeable regarding each pieces we inquired about. Our questions were answered and we felt like the only customers in the store. Highly recommend stopping by for a look!

We received excellent service from our salesperson who was competent but not pushey. Sales manager was more insistant and could tone down his approach.

Shaun was absolutely amazing!! From the time I walked him he was welcoming, relatable, and not PUSHY! I love that for me. I don’t typically fool with salesmen, until I want to, but he made me feel comfy and asked the right questions. Thanks Shaun.. my lil anxious heart appreciates you!

My husband and me went here shopping for a bed and sofa while the Labor Day sales are still on. Kay took really good care of us, listened to our needs, and helped us keep within budget. We got what we both wanted and had a great experience.

The staff were sociable and had good insight into trends and which color pallets match best with each finish.

Everything was so easy and fast! Great experience buying. Kayla is the best! Thank you!

Kayla thank you so much for the experience after the bad experiences we had with other stores you made it smooth and simple we will definitely be back! To get more furniture! Thank you Kayla for making it work!

Alison was very helpful and patient and provided excellent customer service.

Brett Farmer was amazing and we will definitely be back in the future, and he was not pushy which is what we like

What an amazing experience with Alex Miller today. She amazing. I told her exactly what I was looking for and just like that. I found my brand new sectional. If you need some new furniture go to Ashley furniture Rock Hill and ask for Alex.

Kayla qas wonderful, informative,smart and helpful

Adajah was so helpful and kind. She didn’t make us feel pressured but was around to answer any questions when we had them.

The minute we walked in, Reuben greeted us with a friendly smile and helped us try all the couches we looked at online! He was very personable and kind. We are very happy with our purchase!

Kayla was great. Took care of our furniture needs exceptionally. Also worked with us for delivery options. Thanks Kayla. Appreciate you!

Appreciated displays, cleanliness, and price markings. Greatly appreciate Alex allow us to shop and only occasional questioned did not feel pressured. Did not appreciate pressured into matterres purchase when we stated ours was a year old and we were not in that market. Discounts extremely helpful.

Ruben was great!! Excellent service!

Today we worked with Kayla and the GM on purchasing a bench for our dining room table. They were great to work with and made the process super smooth and easy! Highly recommend!

Kayla was an amazing sales person. We got our furniture that we wanted. No gimmicks or trying to sell us things we don’t want. She was very professional! Highly recommend if you need furniture.

Makayla was great to work with, I showed her my room and she helped pick out 3 sectionals she thought would work for our space. My only complaint is her manager came up to us as well and started being overly salesy even tho I really just needed to measure my room, I went home and looked else where with the same measurements because he was overly pushy, ultimately we came back and bought from Makayla. They have great prices and a great selection, could do without the man trying to overtake her sale she was doing a great job on her own.

Kay was wonderful! Very helpful and friendly!

Adajah was amazing. She was very patient with us constantly changing and adding to our purchase. Definitely recommend her!

Alex was super nice and very helpful!

Ruben was/is awesome!!

Alex was great to work with!! We purchased furniture for our new home and she was a great help! I even got to ring the store cowbell!

I just want to acknowledge Miss Makayla! Coming in the store she approached me with patience and knowledge! Her understanding of Ashley’s products was outstanding. I told her this may take a while as I was looking at mattresses and she said that is ok, I have time! In the end I didn’t feel like she was “selling” me a mattress but guiding me as friend would. Thank you again Makayla, I will be back.

Alex was amazing, knowledgeable and very patient while helping us pick out a new sectional! 10/10 will go back just to see her.

Alison was amazing in helping me with my new bed. Mitch was amazing with all questions I had

Kayla did magnificent...n took great care of my family

The staff at the Rock Hill Ashley store are an excellent example of what customer service should be. Kay was a Prince, he is an outstanding salesman, also knowledgeable, friendly and accommodating. He made the purchasing process stress free and efficient. Cathy was extremely helpful, professional and personable. She addressed an issue I had with kindness, understanding and patience. Truly a 5 star experience with the employees!!

Great experience. Kayla took great care of us!!

Had a wonderful experience at this Ashley store. No Sales person hovering over you just a pleasant greeting when you come into the store by Makayla. She is a delight to deal with, very patient, accommodating, and understands what you’re looking for. Other sales people were also very pleasant, even though we didn’t deal with them. It was a very enjoyable furniture shopping experience. Would definitely recommend because I found what I was looking for with no high pressure.

Ruben very helpful and knowledgeable

Great experience, salesman was great showing us furniture that we were looking for and allowing us time alone to discuss furniture. Would definitely recommend Ashley furniture to anyone.

Ruben was absolutely amazing. 💯 he is so personable and sweet and great customer service. He didnt hide anything with the pricing and helped us walk through the store and talked with us through every option to help find what was perfect for us. I highly recommend Ruben for sure.

Ruben was very knowledgeable and helpful. Very customer friendly.

He was great about telling us about everything we needed to know

I had a great experience purchasing a mattress from Ashley Furniture in Rock Hill, thanks to my salesperson, Brandy Porter! She was beyond helpful & very patient & with her assistance I was able to find the best mattress for me :)

Thanks to Brett for all his help picking out furniture for our new house. We walked in needing a new couch, left with a couch, an ottoman, bed frame, two dressers, a table and chairs, a tempur-pedic mattress, and a mattress base. Appreciate all the guidance. You’re the real MVP!

Very welcoming and informative staff. Brandy helped me find the best mattress for my needs. Thank you!

Kayla is awesome!!! Check her out!

Dajah was the best! So helpful and fast!

Ruben was friendly, knowledgeable, and very helpful. He showed us multiple options, answered questions, and helped to find the exact furniture we were looking for. It was a great experience. I would definitely recommend Ashley Furniture, and Ruben!

This Rock Hill Ashley is amazing! The location is clean, crisp and well laid out. The employees are great to work with and super accommodating. Helped from start to finish and answered ALL our questions and met all out needs!

I had a great experience at Ashley! My salesperson, Makayla, was very friendly, knowledgeable & answered any questions I had. I ended up purchasing a couch, a bedroom set & a mattress from her. I will definitely shop here again.

Brett was great and found me just what I was looking for, very patient and knowledgeable!

The rock hill store is absolutely amazing! Always helpful and patient and kind. They help with all your needs. Definitely a customer for life.

Kayla was very helpful and knowledgeable. She assisted us with the purchase of our new bedroom set.

Kay answered all my questions and sold me a new couch!

Pretty nice store. Sales people weren't as pushy as I expected. I'll update once I make a purchase.

Kayla cured my back pain with my new purple mattress🙌🏼

Kayla was great!

Fantastic! Very helpful, low pressure and cared about what was best for me. Thanks Kayla🤗

Awesome customer service, wasn’t pushy let us shop! Highly recommend Brett!!

Alex did an outsdanig job and super friendlu.

Ruben was fantastic!!! I appreciate his help and patience

Sorry terrible with names but I told the lady I wanted to leave today with a sofa and she did an excellent job of helping me find what I wanted!

They care about the Customer real friendly

Ruben was awesome. He was very patient with me and helped me to save money. Thanks Ruben

Great Job.Sales person took her time made sure We got what we needed.

We just got a living room set and entertainment set for our home. Worked with Rubin and the manager to get what we wanted at the price that is comfortable for us. We are so excited.

Kayla was great in assisting us with our first purchase at Ashley. Very nice polite respectful and friendly. Whenever you need a product from Ashely, Kayla is your go to person.

A fellow name of Brett met me as entered the store and was totallly devoted to my needs every minute, until I left. Very knowledgeable and up to speed on every need/request I had. Could not have had a better experience!!!!

Very friendly and helpful

Kayla at Ashley Furniture in Rock Hill, SC provided me with excellent customer service. She was able to point me in the right direction for what I wanted based on her questions. Thank you Kayla!

Kay was outstanding to work with!! Great furniture.

Kay was wonderful to work with. The process was easy and I love my new couch

Great shopping experience. They let you browse on your own, but keep checking on you to see if you have questions or need anything. Would recommend them to anyone in search of nice furniture.

We had a very nice time there and the ladies were very nice. Very knowledgeable and were not pushy. We went in to look about a chair and ended up making a larger purchase. I know we will enjoy our purchase when it arrives. Thanks.

Kay is excellent at customer service and very likeable. We will definitely be back. Thank you Kay.

Kayla was amazing ! So knowledgeable and personable!

Beautiful store. Great service

I'm moving out of state and needed some furniture and Ashley furniture did a wonderful job. They honored pricing from my current state and worked with me. The manager was great communicating with me. I found a living room set and they will be delivered after we move. Thank you Ashley furniture for the pleasant experience.

Ruben was fantastic! Very thorough in explaining the various products & doing price comparisons. Melissa is awesome! Will be back again.

Great experience

Really nice

Brett was great to work with! Was not too pushy and very patient with our decision making process!! Thank you Brett!!

Walking into Ashley Furniture Store, I was greeted with nice smiles and lots of hello, that Southern Hospitality I love. Mitch assisted me. He was very patient. 😊 I told him exactly what I wanted and he worked his magic, even drawing the layout of my living room. I ended purchasing my new living room set. The process was very easy and I wasn't there for hours! Kudos to Mitch!! I'll be back for something else! Thank you so much!!

Adajah was awesome. Super simple process. Took us right to what we were looking for and helped us through the whole process. I would come back for future purchases.

Kayla Watson was the BEST! Very helpful and great personality!!!

Ashley furniture in ROCK HILL ( Mall) Kayla was a blessing.. she was a great help to us... Thank you will be back

Kayla was awsome

Bret was great. Informative, helpful and a pleasure to deal with. And he didn’t even jump on the sofa bed. Such restraint

Ruben was fantastic, the purchase process was easy and quick! ! We received great service!

Awesome job Brandy on your 1st sale! I'll be back to see you!

Adamant and Kayla are awesome sales person, if you want to be taken care of ask for either one. The store has a wide variety of selections to choose from. 1-10 they get a 10

Brett is a very good sales person. He is easy to talk to and very kind and informative.!

Very personal and nice. Very good at sales I’ll add. Great experience easy buying process

Kay was fantastic and Melissa was great too. We will recommend everyone to Ashley in Rock Hill.

Great service & knows his product.

Bret has an exceptionally great personality. Great at starting with an “ice breaker”! He listened to our needs and did not push us into buying into something we did not want.

I had a great experience with Makayla Watson. Makayla is a great sale person with a good attitude, patience and alot of care. Go check out Makayla Watson ...

Brett was awesome, helped us find the perfect sectional!

Kayla and Mitch did an awesome job with helping select a dining room table.

Ruben was the absolute best! Mattress shopping is overwhelming for me so to have a ‘salesman’ like him to guide me was awesome. There was no pressure or over selling, it was so comfortable. He was also extremely knowledgeable in all the mattresses. 10 out of 10 recommended.

Great store. Kay was very knowledgeable and a great help. Will definitely be back.

This was a great experience and very pleasant visit to this pacific location!!! But the person that helped me the most and stood out was Kerwin.(Kay) he was very professional and funny. I will definitely be a returning customer due to just his customer service alone. Way to go Ashley!!!!

Mitch our sales guy was awesome very perfshional and helpful thank you mitch

Ruben was absolutely fantastic. Helpful, knowledgeable and went out of his way to help me!!

Brett, sales person , was a great guy answered all my questions and was very helpful. Will come again!

Alex and her mgr were VERY helpful and found us what we were looking for!

Kayla was the absolute BEST! She went out of her way to really help us!

Adajah did an outstanding job finding everything we were looking for! Wouldn't hesitate to work with her again.

Alex is great, excellent customer service

Ruben took very good care of us. Very knowledgeable.

"Disappointing experience with Ashley Furniture due to miscommunication about my insurance policy. Despite efforts to resolve the issue, it remains unresolved. Hope they improve their processes to prevent similar issues for future customers. 2/5 stars."

Our sales associate was very nice. I’d like better hardware on some products but it’s become cost prohibitive. Store is nice and professional.

Brett was awesome.

Great service

Great experience all around! Kay was a great salesman and helped throughout the whole process! Can't recommend them enough!

Ruben was very knowledgeable and patient and did an excellent job assisting me with my purchase.

Super friendly staff. Thank you Adajah is fabulous

It was amazing great great customer service I loved every thing about the people that work in there! Alex and Mitch helped us out the most and were very amazing

Ruben was super friendly and was very nice! He made the purchase process so easy . Thanks so much , we’ll be back for the next one 😉

Kay was THE BEST. Super helpful!! Great experience!

(Translated by Google) The place is very clean and pleasant and the staff is very friendly and inspires confidence. (Original) El lugar muy limpio y agradable y el personal es muy amable e inspiran confianza.

Brett (Breezy Boyz) was awesome!!! He did not harass me & he was very knowledgeable able the product I purchased. Check him out! 🥰🥰

Doug and Mitch were awesome helping us with purchasing a new kitchen table! I was hesitant going to this store in Rock Hill but it was just as nicer if not nicer than ones in bigger cities! Highly recommend!

Doug was very helpful in making our purchase. It was a very positive experience.

Brett helped me with my sale and he’s super awesome.

Great customer service from Brett!

Kay was an unbelievable help in our Ashley furniture selections. His knowledge of the furniture and fabrics was so helpful. He was honest and shared his opinions when asked. He gave assistance but wasn’t overbearing. We really appreciated him. His helpfulness and courtesy is what is missing in most places today! Thanks Ashley Furniture for a great sales experience.

I came to Ashley to find a couch. They have a pretty good selection in all different price points. Ended up finding what i was looking for, and the staff was excellent! Alex showed me a few options, then walked away and let me look. She didn't hover, which is a big plus for me. When i found what i wanted, she was right there and helped me purchase it and set up delivery. They deliver on Saturdays, which is also important to me.

Kayla Watson is amazing!!! I went in for a recliner and found a full room of needs with her outstanding patience and assistance! Kudos to her for her excellent customer service!

Brett the breezy Boys 👍🏻👍🏻 really great attitude also with really great services

Our sales consultant Ruben was outstanding.

Very helpful and went out of his way to get us savings

Ruben was great, awesome store.

Brett was great to work with in finding our new couch. He was not pushy like most salespeople. Very personable and helpful, we enjoyed the process with him. Also want to shout out Mitch for helping us get a deal and get a couch covered

Brett was FABULOUS, I can't say enough about him and Ashley Furniture Rock Hill SC. Will recommend to anyone!!!!!!!

Reuben was awesome!

Great service, patient, willing to make the pricing work, no sales pressure!

Ruben was great. Excellent communication skills and very knowledgeable and professional. Mitch was also great to work with.

We asked for counter height stools, bought 4 and picked them up at distribution center in Fort Mill. We discovered they are not tall enough for our countertops. We asked to return them and Ashley's will not let us return and get something else. No more shopping for us at Ashley's! We have never had a problem returning anything ever! I would think the salesperson would have asked about height.

Everyone here was friendly and focused on what we wanted. We highly recommend!

Reuben was great to work with. In and out with what we wanted.

KAYLA was fantastic with helping us find A SOLUTION to a problem. Took time to hear what we needed and found the exact replacement. Thank you!!!

Awesome experience from start to finish!! Kayla is the BEST!!!

Ruben was very helpful in choosing the right item we needed

Kayla did such a MAGNIFICENT job! Got my family to saving over $900 :)

Adajah was amazing. She provided quality customer service and helped us find everything we needed for our new home

K was great! So helpful and efficient. Thank you

Kayla was fantastic! Super helpful and helped us find exactly what we were looking for!!

Amazing service Brett!

Needed a power recliner lift asap and Ruben and Mitch were on it quickly and was able to get it home and ready to use today. Thank you both for wonderful assist

Kayla and Adjah were the best sales ladies i have ever dealt with. Top of the line. Very informative and cordial. Great experience.

Adajah was absolutely amazing.We was looking for new bedroom furniture she was patient and kind gave us time to look and she answered all our question. She was a pleasure to work with. Kayla the manager was so kind easy to work with as well. Both showed great customer service.

I’m not a shop around person. I had a style and available space measurements in mind when I walked in to Ashley. The sales associate and her supporting staff were very committed in making sure I knew the options available showing me the models and the pricing. My kind’a place. Many thanks to all that were involved.

Kayla Watson was very personable and professional. She helped me with everything I needed.

Efficient

Adajah was wonderful and very polite. She helped me with everything I needed.

Brett at the Rock Hill store was awesome!!! He was so patient and helpful.

Alex is absolutely amazing!! She helped me so much get my dream couch! From the start she made everything so easy!

Sales representative was super nice and very knowledgeable. Isabella made us feel welcome abs right at home.

I walked into the store and was met by a friendly salesman named Ruben. He was very personable and knowledgeable of the furniture in the store. He asked questions and helped me order what I needed. Ask for Ruben when you need assistance there.

Brett was awesome! Very polite and super patient. Worked with us over a two day period with hugh success!

Adajah from the Rockhill store went above and beyond to help me find exactly what I needed. Friendly, professional, and truly made the experience enjoyable—thank you!

Alex was great!!! Super helpful and knowledgeable!! Thank you, Alex!

Alison was very nice and very knowledgeable.

Alex was our sales associate and was very patient and attentive. She walked around the store multiple times and brought in her ideas with colors and many options.

We thank Brett for taking the time to show us the Purple beds. We could tell he is very passionate about it and appreciate that.

Brett was great! This was an easy transaction!

Isabela was very helpful. The store has a lot to choose from and the staff are great to work with.

We had an amazing experience at Ashley Furniture in Rock Hill, SC! Adajah helped us and she is so knowledgeable, personable, and helpful! She showed us all the options and helped me choose a sectional that I love! I will definitely go back in the future!

I am an elderly woman who lost her condo to a fire I went into Ashley just to get quotes and to see what I really needed I don't need warranties that are going to outlive me haha Ruben came to me not pushing not trying to make sales there to answer questions he was so very helpful he made my experience easy at my age easy is good I would recommend Ashley and especially Ruben to anyone that is interested in buying furniture he gave me every discount he could think of and he was so very helpful and he also took his time explaining warranties different materials etc etc thank you so much Diane

Bella was absolutely wonderful to work with. She was knowledgeable and not at all pushy. She helped us make a purchase that we would be confident in!

Brett was great and very knowledgeable at Ashley Furniture. We were able to get a new recliner due to his help! Thanks!

Ruben was very helpful. We appreciated his knowledge and assistance.

I met Ruben today on my first visit to the new Rock Hill store and it was such a great experience! I previously furnished my entire home practically with Ashley in 2023 and am a loyal Ashley customer! Today I was coming in planning for my upcoming deck project! I was browsing ONLY and not planning to buy anything! I am a very straightforward customer, can’t be sold on anything that I don’t want, no matter how good a salesman is 😅 so I found it VERY refreshing that Ruben caught on to that early and still spent time with me helping me to plan the future purchase! I have experienced other salespeople who once they feel that the customer is not buying today, they very much just shut off the “customer service”! But Ruben is not this salesman!! He was such a kind soul and great salesman that I had to get something. I bought a beautiful 8x10 rug that was displayed with the full outdoor set that I plan to get soon and will be sure to buy with Ruben ONLY! And also the fact that he speaks Spanish is awesome, and just what Rock Hill needs!! Estoy planeando recomendarlo a muchos de mis familiares y amigos, porque un buen vendedor latino es lo que Ashley y Rock Hill realmente necesitan! Rock Hill está lleno de hispanos que desean comprar muebles hermosos, pero no hay muchos vendedores que puedan atenderlos en su idioma. Ruben tiene un futuro brillante por delante y Ashley Furniture tiene suerte de contar con el!

Great experience! Brett was super helpful friendly and got me exactly what I needed

Rubin was really great. He was very friendly and made you feel good about my choice. Great experience!!

Unbelievable service, amazing style, great prices. I’ve purchased from Ashley before and they never disappoint. The customer service was 10/10!

Angel was so helpful! 10/10

Excellent staff. Very friendly and extremely knowledgeable of products and offerings.

Great experience and Brett was really helpful with everything.

Such a great experience working with Brett!

Nice guy, Brett was funny and helpful..and patient.

Makayla was great! She answered all our questions, while giving us the space we needed to think and chat! 10/10!

Ruben was a pleasure to work

Mitch and Kay were excellent with customer service support and very knowledgeable!

Rueben was an awesome salesman, he was detailed and very attentive to our needs. I especially liked how he and my son bonded and he followed up with a thank you text. I have been a Ashley customer for over 6 years at different locations, and I have no complaints or regrets. Everyone at the Rock Hill store was great. We left there as happy customers.

We checked out a few different Ashley locations, but the moment we walked into this one, we knew it was different—thanks to Kayla! She was super welcoming, friendly, and really listened to what we were looking for. You could tell she genuinely cared and wanted to help us find the right piece, not just make a sale. She made the whole experience stress-free. If you’re shopping for furniture, definitely go to Kayla—she’s the best!

Ruben was amazing. Provided me options explained all details.

loved my experience today with kayla watson she was the best she listened to all my need and wants loved her personality and everyone that helped was so kind to me thank yall for everything

They went out of their way to make sure i had any overall great experience. Shout out to Big Bella for helping with the purchase

Went into Ashley furniture looking for a couch for our new home. I had the pleasure of working with James who provided us with an abundance of information and helped us through the whole process. The staff inside was great and customer service was top notch!

Sales person was knowledgeable an helpful. Took his time with us an showed us whatever we wanted to see

Kayla was all over it. Showed us exactly what we wanted: sectional couch, performance fabric, down alternative….not an easy task I will say but sale accomplished, thanks Kayla! We will be back.

This is the second time in a few months that we have purchased furniture from Ashley. They were so helpful and spent so much time with us. We love their furniture and appreciate their patience

Kayla, was awesome, both profesional and friendly, made it a great experience all through the purchase

The staff at this Ashley location are so wonderful to work with, especially Ruben. I walked in with a tons of measurements and a tricky floor plan. Ruben helped us find the perfect living room set for our style. He patiently looked through Pinterest and even made mini sofas to scale to try on our paper floor plan. These guys went above above beyond. If you’re in the market for furniture don’t hesitate to see Ruben at Ashley Rock Hill.

Bret Farmer was very helpful from beginning to end. He made sure I was able to walk out of the store with the furniture I needed. For myself and my son. I will definitely be returning back in a couple of months to finish furnishings my house.

Kayla and Mitch are great!!!

Alison is the best! She is always helpful and gives us a great deal.

Alison did an excellent job answering my questions and offering suggestions. She was knowledgeable of the products and took the time to understand what I was trying to accomplish. I will definitely be back and I love my new couch and bed!

It’s a vary nice place in here and fun

Kay was absolutely amazing to work with!

Kayla did an awesome job helping us to find the perfect furniture for a wonderful price.

Kayla was awesome! She helped us pick our dream couch and designed it to our specific needs! Page her more‼️‼️

Best experience buying a couch. Isabella was so kind and patient with us. Even was able to get us a few discounts. Thank you so much! We will definitely be back.

I am so glad to have Ashley Furniture in Rock Hill. James took care of our needs. He even priced matched the product I needed. He took the time to get us everything we needed!!! Go see the selection. You will thank me later.

Ruben was absolutely amazing assisting with our sale. Also, the store manager, Mitchell was very helpful. This store is extremely clean and new!! Would highly suggest this store!!!

The in-store shopping experience was great. We had issues with the delivery being delayed 20 minutes into the delivery window, which was frustrating. When we called Ashley corporate for help the corporate customer service was really really bad. Corporate customer service couldn’t tell us when the new delivery would be and didn’t seem to care at all. They offered no options to get us new info asap or anything at all. However, we were relieved to get help from the local store’s sale representative who had worked with us in store. He was able to not only figure out when the reschedule was for and also get them to move it up about a week. If I could give him 5 stars and the corporate customer service a 1 I would. Since this review is for rock hill specifically I am giving 4 stars only because if something does go wrong with the delivery it’s a hassle to work with the corporate customer service.

Kayla and Melissa were great. We bought three rooms of furniture today

Nancy and I loved it. Brett, Melissa and all there were great!

I went to the Ashley store in Rock Hill. Ruben greeted me promptly at the door and assisted me with my request. If you are in Rock Hill. Please stop by the Ashley Furniture store and ask for Ruben. Tell him Zeritha sent you. You will be pleased!!!!

EDIT: They gave us a $100 refund, so they have tried to help but it still was a huge hassle. I’m upping the rating because we like the chair, but it was still such a mess and took over a month to get to us that I’m not removing my narrative. If you want to see furniture, this is the place to go; if you want it in your house, go elsewhere. To be clear, the in store experience was fine. We found a chair we liked and ordered it—paying over $1000 for it in-store. They told us they needed it shipped to our location so it would take a few weeks. Our old recliner had broken but it was usable (tho likely unsafe) and it’s the primary chair my wife has been using to nurse our newborn. Waiting weeks was not ideal but we understood. Weeks go by and as our delivery date approached we received many texts and calls about the delivery. The day before, we received a message that deliver would be made between 8:30a and 11:30a; that if we weren’t home when they tried to deliver we would be fined; and that we needed to clear space for it because the delivery men are not able to haul away. Because the next morning was trash day, we moved the old chair to the curb after my wife nursed the last time in the day to be ready. DURING THE DELIVERY WINDOW THE NEXT MORNING, we get a call that the chair can’t be delivered because it’s damaged and they can’t tell us when it will arrive. Our old chair was picked up early in the morning, so I asked if they could bring the damaged chair that we could use in the interim. They said they could not because if we accepted the delivery, the sale was complete. We can’t get any clarity on expected timing after multiple unhelpful calls. We are in this situation specifically because Ashley demanded we have space clear and didn’t tell us about any issue until the delivery window. It’s ridiculous and terrible customer service. It’s rich they threaten to fine us if we aren’t available during their window but they can call us and cancel in the middle of the window. We’re moving into a new house later this year and will need all new furniture. We will not be using Ashley and no one else should either.

Brett and the Store Manager were SO kind and helped my mom pick out the perfect bedroom set for her new home. We were extremely impressed with their customer service, they went above and beyond. Highly recommend! We will definitely be returning to purchase more furniture from Brett & this store location in the future.

Ruben is really thorough with explaining everything! Nice guy! He really helped us to make our final decision.

Ruben did great ! Thank you

Really good experience! Kayla worked with us to get us the best discounts possible and gave us a monthly payment that worked for us while still giving us everything we wanted!

(Translated by Google) Brett and Angel helped me get what I was looking for, thank you guys for your kindness (Original) Brett and Angel me ayudaron a conseguir lo que buscaba gracias muchachos por su amabilidad

Isabela was so incredibly helpful and Payne it with our furniture shopping. We had a 5 year old with us and she was able to navigate the whole process in depth explaining everything to us. We look forward to expanding our collection in the future but are excited to get our first order of two rooms!

Ruben was very helpful and we found just what we needed. All of the staff was kind and enthusiastic.

Kayla was amazing! So kind and knowledgable! She went above and beyond to help us. The manager on the floor was also so kind. Purchasing furniture here was a breeze. We will absolutely be back. 10/10.

Awesome experience with Angel, he sold us some amazing furniture and excepted Christ as his personal savor......

Enjoyed working with Isabella. She was patient kind and allowed me time and space to decide on my purchase

Had a wonderful experience with Rubin and Kayla yesterday! Rubin was awesome at helping me get everything I needed for my home! Thanks to Ms. Kayla for making sure I was in order at the end. I really appreciate you Rubin and Kayla for all your help and hard work. You guys really made this process so easy and hassle-free. I will be back to Ashley Store for any of my furniture needs! 👏🏽👍🏽❤️🙏🏽

Brett and his boss were so helpful in finding us the seating option that is beat for us! So pleasant and went above and beyond.

Kay made this an easy and amazing experience. I highly recommend this store.

Great shopping experience with knowledgeable staff. Would definitely recommend to anyone!!!

Sales consultant was knowledgeable, professional and personable. She warmly greeted us, asked us questions and showed us around. She helped us narrow down and eventually specifically picking out what we wanted. Excellent experience.

Fantastic Customer Service, Ruben was polite and really listened to what our meds were. We found the perfect set at an amazing price. The process was seamless! Highly recommend- The cow bell the manager rings is hands down the most fun!!

Great experience!!! James and Mitch offered excellent customer service and a great experience. They worked within my budget and couldn’t have been more welcoming and friendly. I highly recommend shopping at this location.

We had a great experience purchasing new bedroom furniture! We had will be back!

Great experience! James Swinson is a great asset to Ashley! He is very knowledgeable with a very easy going personality. Store manager Mitch came over and talked with us as well. He saved us some money! Thanks for that! We talked and laughed and bought furniture! Yet again… Great Experience!

Isabella was excellent to help me with my new furniture purchase. She listened to all of my wants and needs. I would definitely recommend working with her!

Worked with Brett. Very helpful and kind!

Wonderful place to shop for a wide selection of firniture. A very welcoming staff.

Angel hooked me up, best quality of furniture I coulda asked for.

We love Ashley furniture!!! We had an idea of what furniture we were looking for when we arrived in the store. Alex was wonderful. She listened to what we had in mind and led us right to the furniture we had in mind. The process was easy and she had us out the door in no time. She also worked wonders with our delivery schedule as well. I can’t rave enough about this Ashley store. Ms. Cathy was also a big help as well with helping navigate our checkout and delivery process! Thank you Ashley Furniture! We look forward to shopping with you again soon!

great service helped with everything i needed welcome home kind of atmosphere thank you for that ashley furniture of rock hill

Ruben was amazing! He worked within our budget, and was able to get us an amazing deal on our huge L sofa sectional!

Had a great experience today... our customer service rep Angel was awesome and was never pushy. Kids have moved out and needed some bedroom furniture we got everything we needed and ended up buying a very cool high tech couch which we've wanted and got zero percent financing. I would recommend and ask for Angel he's a solid guy

Ruben was great!

Alison G was awesome 🤩

Greatly appreciate Ashleys staff and Mr. Edward’s for all their help!! Now my mother can rest like the queen she is

I just moved to Rock Hill and went to Ashley Store to buy a new bed set for the new place. Brett Farmer greeted me and helped me through all my indecisions. He was incredibly kind and helped me through the 2 day decision process I put him through! Thanks for all the help, Brett! And thanks for entertaining all my crazy cat stories! 😁

Alison was great, has great knowledge of the products she sells and a memory like an elephant

Brett Farmer worked with us today in Rock Hill , SC. Very professional easy to work with and he is an outstanding salesman 😊

Isabelle did an outstanding job helping us find what we needed. She is very resourceful and strives to give exceptional attention to her customers.

Adnah was amazing. I loved how comfortable she made this experience for me.

Ruben was a great guy to deal with. Thank you for all your awesome help!!

Kayla did an awesome job today with helping us today

Bret and Mitchel were both helpful to our needs. They took their time with us and our overall experience was wonderful.

Rock Hill SC I had an amazing shopping experience with Angel Santana! His customer service was exceptional he was knowledgeable, patient, and made the entire process effortless. He made it so easy for me to say yes to my beautiful sofa, dining room set, and box spring. I truly appreciate his professionalism and kindness. Thank you, Angel! I will definitely be back to shop with you. ❤️🤝🏾

Isabela was such a pleasure to work with. She was very knowledgeable and extremely patient as I made up my mind. We were greeted as soon as we walked in the door. The manager checked in on us multiple times. I will be doing my furniture shopping with Isabela at this Ashley Homestore location from now on.

Over eager sales people who will not leave you alone

Ruben was extremely helpful and was very informative. Helped lead us to a sofa that we love after a lot of searching for a good price!

Kayla and Melissa were amazing help

Kayla so so helpful and kind and efficient!! Thank you Kayla!

Kay helped and was extremely kind. If you’re looking for affordable couches … come here !

Kay was an amazing rep!!! Thank you so much for helping up find a final missing piece in our home. You definitely deserve a raise and special recognition!

I absolutely love the beds I purchased I can’t wait to get them and my three sons see their new bed room set.

Ruben was great as he helped answer a lot of questions I had!

Kerwin “Kay” is amazing. I’m going to love my new sectional and bunk beds!!

Kerwin was very helpful and professional! We will be back because of him!

Adajah was fantastic! Very friendly but not pushy, saw my vision and helped pair the chair to go with the couch and the flow of my style!

Reuben was amazing! He helped make the process simple!

Kayla was the best and patient answering my many questions!

First I’d like to thank Ruben and one of his managers, Mitch, they were very helpful when finding the perfect mattress and base for us. I couldn’t be happier with the hospitality we were given. They are truly devoted to help the customer find what is right for them. The whole process was simple and they offered amazing finance options as well. Beautiful store, amazing people, and overall great experience. I will definately be working with Ruben and Ashley in the future.

Angel was such a dream to work with! We had a few mishaps about the sets I had chosen not fitting in my home and Angel was so kind as to keep helping me find the perfect set! Thank you so much again, you truly are the best!!

Brett and Mitch helped us find what we were looking for pretty quickly, but they weren't overbearing or pushy and, as a salesman, I appreciated their willingness to let us shop but ask questions to see if they had what we were looking for. We bought two items and my wife and I were happy with the overall experience. Thank you!

The staff was very friendly and knowledgeable. Makayla was so pleasant and helpful. Thanks to Melissa so much, very appreciated.

Kay did a fantastic job, come see him!

Easy peasy Kayla thank you

Had an amazing experience!

Bought a bunch of stuff and only got 96$ off! No just kidding check out Kayla she was great

Rock hill location is amazing smooth process. Pineville one sucks lol Makayla is awesome ask for her when you come in

Brett & Mitch helped me find our ideal couch and was very helpful!

Easy peasy

Kayla was amazing! She was extremely informative, helped us with our decision-making, and even got us a discount on top of a store promotion. Highly recommend coming to this location and working with her!

Great experience!

Kayla was helpful

Brett and Melissa were great! They helped me pick out the perfect furniture for my living room!

We loved Kay and Alison!!! Fantastic experience!!

What a great service person Kayla was. Went over and above to help me get my online discount that would not come through. KUDOS Kayla

My mom and I came in with pretty specific wants and needs. Angel was extremely helpful! I highly recommend this location.

Very nice salesman and very informative about the product

Visited the Rock Hill SC location on Sunday and Allison was very helpful ! She was knowledgeable and helpful in picking out a sectional and tables for our living room!

Ask for Kayla when you come, she helped me and did an amazing job with helping me find the right bed I had in mind. She was very professional and consistent with her help!

Adajah helped out alot she was really helpful n informative

Adajah was awesome! Definitely made couch shopping so much easier and communicated so well! Thanks Adajah!

We worked with Adajah to get help finding our perfect couch, she was so much help and made everything run smoothly so we could get exactly what we wanted! Will definitely be coming back for all our needs.

James welcomed us with a smile and took awesome care of us! We knew what we wanted and he showed us our options and came up with great suggestions!! We left with exactly what we wanted! Thanks James for making this an easy experience!

Need someone with patience and expertise? Kayla is the associate you are looking for. I went into the store at least a dozen times before I made a final decision. She was great to work with. And I couldn’t be more pleased and impressed.

Great purchase experience with Brett! He offered suggestions with no pressure and friendly conversation. Melissa & Kayla cheered me on as I rang the cowbell! Thank you Rock Hill Team- I'll be back!

Derwin was a great help in assisting me with my purchase. Very personable and professional.

We had a very positive experience shopping at Ashley’s Home Furniture. Brett was extremely professional and knowledgeable about what we were looking for. Thank you for making today easy and successful.

Great staff. Extremely helpful

Adajah was very helpful and got us everything we needed very nice store as well

Brett Farmer and Mitch Dixon and they were very helpful today and I will be coming back and purchasing something.

Kayla was absolutely awesome to work with! Hope she is is available next time I need something.

Ruben was spectacular! Thanks to he and Mitch for their stellar customer service! James is also a superstar!!!

Kay did a great job in helping me look for the perfect sofa. 10/10 recommend.

I hate I didn’t get my original furniture from Ashley Furniture from the beginning. I was helped from beginning to the end.Ms. Isabela Ribeiro was new, she performed like a true veteran professional. Ashley, you have a great worker. Finally, the entire staff was great.

Kayla, who helped me with the choice of my mattress, was extremely knowledgeable, kind, and impressive. It was a wonderful experience.

Amazing service! I just went to view and sit on a few sofas before I made a purchase online. James greeted me at the door and was a tremendous help. He only showed me what I was looking for and never pressured me to buy. He is extremely knowledgeable about the products. His knowledge, courteousness, and great personality influenced my decision to make a great purchase. Not to mention, he saved me over $1000.00! The process was quick and easy. Every Ashley professional we encountered was very nice and helpful! I will definitely shop and buy with Ashley Furniture again!

Just bought a gorgeous matching couch and recliner! Great experience and Kay was amazing! He helped us thoroughly and had the best demeanor!

Ruben was so friendly, helpful and super patient with me. Helped me to fine the perfect couch for a person not sure on what I wanted. Helped me find what I liked and didn’t like in couch until we finally found the one. The process went really fast and so smooth.

Angel did a great job at helping us.

Kay was AWESOME! Great customer CARE!

Adajah was so wonderful and patient with my husband and I. She answered all of our questions and made shopping effortless and such an easy process. We will definitely be back to see her!

Isabella was fantastic and very helpful finding us just what we needed! Go see her today!!

Allison was great

Alison was wonderful!

Came in and Was assisted by ángel and he helped very much

Recently, my husband and I decided it was time to update our living room. We ate close by and decided to stop in and look. We came across furniture that we really liked and decided to purchase with a reasonable delivery date given. Alex was kind and helpful throughout the process. The problem is once you purchase, things change. Our furniture was delivered but our rug was expected 4 weeks instead of within 2 weeks and Alex promised through text they would move the furniture to put the rug down due to it being separate delivery's. When they got here, they advised us they are contractors and not able to touch our furniture. Also, the day after our purchase, we had to contact our bank as someone from a completely different furniture store tried to make a purchase using our ccard. We believe it was the outlet that Ashley actually picks up the furniture who was trying to use our card an hour away.We only dealt with this one furniture store. Also the charger was broken that was connected to our chair but after all we didn't want to deal with the staff again about another issue. I would think twice about purchasing from this store. They are shady and sneaky here. We will never purchase from them again and we are in the market for other furniture. Too bad we won't be giving them our business.

Bad experience. After getting prices and being ready for billing, they say there was an error in the price. They do not assume responsibility. They just say this is the new price, if you want, take it 👎. The sellers are excellent. 👍 .The decision is not theirs, only the manager's.

Looking for some new furniture, try Ashley's in Rock Hill and ask for Ruben. He is very knowledgable and will help you find what ever you are looking for at a great price.

Kay is great salesperson. Good personality and very knowledgeable

Ruben was wonderful to work with

Great service and super helpful

I didn’t have the most pleasant experience at the Pineville location but I still wanted to shop at an Ashley store so I headed over to the Rock Hill location and I’m happy I did. Bret immediately greeted me when I walked through the door. He had a warm nature and made me feel comfortable about the whole furniture buying experience. It’s a lot to talk through, think about, and make a final decision on, but he listened to my thoughts and goals for the furniture pieces I was seeking. He went above and beyond to help me make sure the pieces I picked out would work in my space and for my family’s lifestyle. He thoroughly explained the financing and Diamond Care options. His attention to the details was much appreciated. Typically, in my experience, furniture shopping is daunting and can be stressful but my experience with Bret at the Rock Hill location was smooth and actually fun. I highly recommend the Ashley Store in Rock Hill, SC!

Excellent service! Brett was very knowledgeable and friendly!

Great experience at this location, Kayla took care of us and made the experience so easy and smooth!

Kay was a big help without being the type of sales reps who hovers.

Wonderful experience

Angel has great customer service, very helpful & nice. GREAT WORKER!!

Ángel help us put today, great customer service and was a pleasure to work with him.

Kay was amazing!!! He helped me throughout my purchase and he was very informative !!! DEFINITELY SEE KAY!

Very helpful and knowledgable

K gave us the best experience—

Kayla was awesome!

Awesome person to work with

Wonderful experience

Great experience with some great people! James and Kayla were very helpful and attentive. They made sure I was happy with the whole experience.

Bret and Mitch did a fantastic job walking us through the mattress selection process at Ashley Furniture in Rockhill.

Kayla and Melissa were wonderful!!!

Purchased dining room set and Brett Farmer in Rock Hilll store was was very helpful in finding exactly what we wanted.

Bret was absolutely fantastic!!!! 100% recommend to ask for him!!!

Wonderful and fun experience shopping at Ashley Furniture! Can’t wait until our new bed arrives!

Our sales rep was very helpful but still allowed us to shop freely. When we were ready he went above and beyond to help us finish the sale.

Great experience shopping at Ashley. Our salesperson, Angel, went out of his way to help us several times both before and after the sale.

Our experience at the new Rock Hill location was far beyond our expectations! James and Kayla were extremely helpful & patient with us in making decisions & gave us the best buying experience. As I told them both, as long as they are at that location, they will always have our business. Thank you, James & Kayla! You guys Rock!

Kayla was awesome!!! Told her what my mom was looking for and provided options we was in and out in an hour!!! Go check out Kayla at Ashley Furniture in Rock Hill for great customer service!!!!

K made our visit quick and easy. Excellent Service.

My sales associate was very helpful , made my purchase fast and painless.

Came in and was assisted by angel. He is very knowledgeable and very kind and helped us in a timely manner. Thank you angel.

Brett was the greatest sales person ever! He listened to what we not only wanted, but needed in livingroom furniture. He guided us to the perfect set BUT, also let us look around to see if we liked anything else. He was SPOT on with our selection! Thank you Brett!

Cathy was extremely helpful and helped us get the best deal! Highly recommend if you are looking for quality furniture AND service!

Great job today Kayla with my purchase today at Ashley Furniture! Everyone go check her out, she’s amazing!

Makayla was great!

Very knowledgeable and worked with us on pricing. Very good experience. Thank You.

May Kayla was our salesperson. She was super friendly and helpful. Definitely recommend her if you’re in the market for some furniture.

Kalya was fantastic with us and our new purchase

Great experience and customer service!! Kayla was awesome and very patient and knowledgeable!!

Angel Santana was great , very personable and very knowledgeale about the products we purchased .

Saddest experience I have ever had trying to get my bed I bought it’s been 4 months and still haven’t received it. If you are looking for furniture that gets delivered in a timely manner I would advise looking elsewhere.

Amazing service. Fast delivery. Professional experience and we will be back!

Brett was amazing, very knowledgeable. He made sure to explain everything and made sure we were happy with our purchase. We will definitely come see Danny again

Very good service. Prices were good. Representative was very good . A good experience!

Danny was great! He immediately found exactly what we were looking for and made the entire process completely painless.

Store Manager and sales rep. took the time to help me consider all options to meet my needs. They also did a great job explaining financing options.

We loved Kayla!!

The best and we’re so helpful and nice o made sure to make a purchase! Thank you Kay & Mitch !

Kayla was very helpful finishing the couch buying process

Kayla did a great job!

Kayla, one of the managers, helped my aunt and I at the Ashley Store location in Rockhill. She was very knowledgeable and polite. She went over and beyond in regards to customer service and we were very pleased with our service with her. I would definitely recommend her to family and friends.

Danny was great! Super knowledgeable and we had an easy buying experience!

Great store and even better prices. Our sales rep Brett had all the answers to any questions we asked.

Danny was a great help with finding the perfect bedframe. Thank you so much.

Angel was true to his name and took great care of us as we were shopping for a recliner and adjustable bed. Thank you for a great shopping experience, Angel!

Alex was very helpful and did not waste our time

Alex was wonderful! Helped us make great choices!

Brett was great! Mitch worked with us for a great price!

Danny initially helped me the first day we were there. James helped us the 2nd day after we had time to discuss what we needed. James paid a lot of attention to the details, to make sure that all the pieces we wanted were in stock and correct. James was great with my mother and took the time to explain everything about the mattress we got. The other staff including the manager was very helpful.

Kayla was very helpful and gave me all the options to help me make the best choice for my home. Great experience overall.

Danny was a big help and very nice

Kayla was absolutely wonderful. Helped us greatly!!!! Super nice and very informative.

James did a great job. Thank you for your help.

Kayla was amazing! I thought that I knew what I wanted when I walked in... but she helped me realize that I was trying to short-change myself. With no pressure at all, she led me to similar - better! - choices that I didn't didn't even know existed. I changed my mind three times during the process, and she never got upset or frustrated with me. If you need anything that Ashley Furniture carries, go see Kayla at the Rock Hill store!

Amazing customer service!!!

Very friendly staff! I knew exactly what I wanted to buy, Brett was very helpful in helping us. I will definitely shop for more furniture at this store!

After going to many furniture stores in rock hill and Charlotte looking for living room furniture, on a whim decided to go into Ashley in Rock Hill. By far one of the best experiences we had while looking. Kay greeted us and then let us look around on our own. No high pressure selling tactics. The store manager also said hello. Great experience.

Danny was great-sales associate! Super personable and helpful. Make sure to ask for him!

The manager today kept trying to sell me on the awards card even though I told him that my wife and I are not interested. I hope that he learns to listen when a potential customer tells them what they want and do not want.

Great experience. Friendly service. The salesperson, Kerwin, was exceptionally kind and helpful.

Great service!!

Brett and Mitch were awesome! Great customer service and patience! Thank you so much for all of your help in choosing our new sectional and dining table!

Thank you Mitch and Brett!

Outstanding. The sales rep is very knowledgeable and did an awesome job

Kayla did amazing

From the moment I walked in the door until I walked out of them, the Ashley Team was Absolutely Awesome!!!

Danny was great and a lot of help !!!! he knows his job !!

Wonderful Customer Service from Makayla. They have a customer for life for all my future purchases.

Danny was very helpful and friendly. Excellent customer service.

Kayla was very professional and patient with my mom. Highly recommend to come visit this location. Everyone was very friendly.

Brett Farmer and Kayla were amazing with helping me select the best sectional for my upcoming move! They were attentive, listened to my needs and very kind! I would recommended this Ashley Furniture location to anyone who is looking for a top tier experience!

Good experience. Salesperson was very knowledgeable and helpful.

Alison was so awesome, very patient, and helpful. I am so happy that Rock Hill has a location with such great staff.

I went into Ashley not totally sure about what type of bedroom set I wanted. Then a salesman named K greeted me and wanted me to look around. I loved the fact that he wasn't pushy for a sale, this showed his experience. K worked around my budget and truly made me feel that I made the correct decision by going to Ashley. They also have a Super New Female Manager who is Awesome also. Stop in you will not be disappointed.

Donny is the man to see, great experience.

Great experience with Brett F. Shopping in the rock hill location!

Allison was fantastic to work with. There was never any pressure to finish a sale. I will definitely work with Allison again.

Brett was great and helped us purchase our new furniture no hassle.

Danny was creative and helpful. Listened to our needs and offered solutions that worked. Also worked with us to fit in our budget. Overall great experience!

Brett Farmer, sales, was very helpful, knowledgeable and mindful. Waiting for a different set but highly recommend store

We just purchased a bedroom set from ashley furniture and worked with Danny he was great and very patient with the little ones while they ran around. We will definitely be going back for our next purchase.

Danny did a great job helping us find our new sectional

Danny was great!

Kay was such a pleasure to work with. He was very accommodating and patient with me while I was working with him to choose the best fit for my living room

Salesman did great job showing me chairs, very nice an courteous

Angel was fabulous! Helpful but not pushy!

Danny was very helpful and kind.

Great help! Allison was nice and patient.

Kayla was great made my experience great

Kayla, was wonderful. Very helpful.

Just purchased bedroom furniture from the Ashley store on Dave Lyle. I would highly recommend asking for Angel to help you. He was always close enough to ask questions but he wasn’t right on top of me pressuring me for a sale. That is the one thing I hate when shopping, a pushy salesperson. He was friendly and went to find any answers to questions I had. I will definitely be asking for him for future purchases. The store is also clean and nicely organized.

Brett was amazing from the moment we walked in the store. Immediately he introduced himself and asked if we needed anything, initially we did not plan on buying anything we just wanted to look. We found a dresser we loved for our nursery and we ended up buying it. He also helped us in looking for a mattress that we will need in the future. We couldn’t have had a better experience and will definitely be back when we need any new furniture. Thank you for the great experience!

Kayla did a great job explaining the durability of the furniture! I'll be asking for her the next time I'm looking for new pieces.

Stopped by to look. Found what I wanted. Sales person very helpful.

Had an enjoyable experience shopping for living room furniture, Danny was great! Able to pick something out quickly.

Allison was awesome! Got us a good deal and made the process clear and fast.

Our experience at the Rock Hill location was outstanding. Brett was particularly helpful with his knowledge flexibility and patience while we figured out our needs to furnish our new home. We would highly recommend seeking Brett out the next time you visit the Rock Hill location.

Kayla did an amazing job! Helped every step of the way!

Really appreciate the way Kay handled our purchase. Listened to us and helped us find exactly what we were looking for.

Kayla was wonderful through the purchase process. She definitely shows great customer skills. My shopping experience was great.

Thank you Kayla for getting me the perfect nightstand!!

James was extremely helpful and listened to my needs and got me in and out!

The salesman Kay was personable, professional and understanding of my needs and desires. Highly recommend him as the salesman to contact at the Ashley Rock Hill Store. Travis Noblett

Danny was a lot of help!!

Purchased a beautiful living room set with the help from Angel! He was the manager on duty and was very helpful. Gave us a great deal that we couldn’t walk away from. Go see Angel at Ashley’s in RH for all your furniture needs!

Such a wonderful great experience enjoyed my time getting what I want 😋

Alex was AMAZING!!!! We got everything we needed because of her!! Thank you so much from the VanDorn Family!

Alex was a great help! Very energetic and positive. Awesome lady to do business with! 100% recommend working with her when stopping in.

James was excellent! Buying furniture has never been more relaxing. Very knowledgeable.

Great customer service! Very helpful and knowledgeable!

Highly recommend Ashley Homestore in Rock Hill! Specifically ask for Angel, he was so easy to work with and had a great personality! He helped us find the perfect pieces for our bedroom at an awesome price!

We were on our way to get something to eat and we saw this Ashley Furniture Store. We decided to go in thirty minutes before closing. We were greeted with a friendly smile by Kayla. We decided to purchase a bedset and she worked hard even after closing to make sure our purchase transaction was accurate and exactlywhat we wanted . Kayla went the extra mile and we are more than happy customers. Give them a visit and be sure to ask for Kayla! She is awesome!

Great experience yesterday Angel gave me a tour of the couch I wanted . Then James Swinson made me comfortable at . Answered all my questions. Then i believe it was the cute manager made my day . Super helpful, thank you

Pleasant shopping experience, no high pressure. Went in undecided with exactly what we wanted but made a decision that we are happy with.

The store was very pleasant atmosphere and no pressure. The store also able help me find what I needed and give me the best price possible with the store. The sales person was very professional, helpful and knowledgeable.

Allison in the Rock Hill store was absolutely amazing to work with. She was patient and very courtesy, and she worked with me for hours to ensure I would be happy with my purchase. Thank you, Allison for creating an awesome shopping experience for me.

Excellent experience today

"K" was extremely helpful and friendly. What a great experience.

Love Angel as my salesman! Twice now in 2 mos. He has been a tremendous help!!! Recommend Ashley and Angel always! Well, changed my mind on my experience. Manager Mitch gave me an uneasy feeling. Should've known then it wasn't a good thing. Today, 8pm still no call on my delivery of my $4k mattress that is to be delivered tomorrow. Gut feeling...bad move. Untruthful promises and fake promises

Employees were helpful but not pressuring. They helped us find what we were looking for and placing our order was a smooth process.

We worked with Kay and he was awesome! We are going to keep coming back to him for our furniture needs.

Purchased an electric recliner 2 weeks ago and paid for white glove delivery. A week ago it was delivered and didn't work. Instead of replacing, they ordered parts. Yesterday, some parts arrived, but were not correct. Today, I called to let them know and request a replacement chair. I was told they can't replace the chair, but will order more parts. When they arrive (in 7-10 days), I should call customer service and they will send a repair person to replace the motor. $1100 and no working chair. It's safe to say Ashley is not customer friendly. Be careful. I am an unhappy customer.

My salesman was very helpful and pleasant to work with. Pricing was very reasonable and my choice of their beautiful hardwood furniture was just what I needed. Great experience for a first time visit to Ashley’s.

Had a wonderful experience at the Ashley in Rock hip working with Kerwin “Kay”. He took very good care of us and ran multiple possibilities with us to ensure we got exactly what we wanted.

Angel was great! Very pleased with our service. We would come back again for future needs.

Great experience with Alison! Very knowledgeable and helpful. We will return.

It was great i love the set that i got

Kayla helped us in purchasing a sectional couch. A couple weeks later, we ended up back in the store purchasing a dining table set. Both times, Kayla helped us get the best possible deal we could and helped us with any questions we had. Highly recommend Ashley’s Furniture store to anyone looking for furniture in their home.

Kay did a great job finding out what we needed and couldn't have had a better experience. Thank you very much

We came in not knowing what we wanted, but we were blessed to find Danny! He was so nice and listened to us about what we were looking for. He helped us find the perfect sofa and table. Thank you Danny so much. If you come in I would definitely ask for Danny again.

Kayla was very helpful and no pressure. I would ask for her each time

MaKayla was great. So persistent. She was determined to close the deal.

Angel was great! He was very informative & gave us great recommendations based off of our wants. Highly recommend going to see him at Ashley!

Kayla did great and was very helpful !!

Kayla did a wonderful job helping us pick out new furniture. Highly recommend!

Allison was super helpful and patient!

Mr.James was waiting on us at the door! He was ready and willing to assist with a positive attitude! He was very helpful and informative. The General manager Mitch was also very helpful in assisting James and is with our purchase! We will be back to do business. Thank you again!

Danny was absolutely amazing! Made this such an easy experience!

Danny was awesome, made everything super simple and easy

Thank you Mr. James Swinson for your help today at Ashley Store in Rock Hill. Your knowledge and patience were appreciated.

Alex was wonderful and such a great help. Very knowledgeable and got us the best deal possible. Thank you!

Had wonderful costumer service

Allison was super nice and so helpful!

Kay was wonderful to work with and went the extra mile.

James was so helpful! We had very specific request and he showed us to exactly what we wanted!! Thank you!

James was amazing. He was very kind,courtesy, and friendly. Stop by and ask for him by name. You know you want new furniture for the holidays.

Kayla was great!

Kayla was great

Great experience purchasing a swivel rocker for one of my bedrooms. Kred was very helpful and pleasant to work with!

The worst people to deal with. We spent 10k in new furniture. They brought us trash we have the extra warranty as well they WILL not call you back they won't fix nothing . I purchased this 2 months ago TRASH called and went to the store RUDE people. When they delivered our table it wasn't put together all the way missing screws with broken legs been 60 days now and they won't fix it or replace the broken furniture that they delivered?

James is the greatest….easy and fast to deal with!!

Alison was so helpful with purchasing a bed for our daughter’s bedroom! Will be returning to work with soon!!

Alex Miller was wonderful to work with at the Rock Hill store. She was helpful and knowledgeable. She took time to look at many different pieces. She went over measurements, worked on discounts, spent a lot of time with us making sure we were happy with everything. Perfect experience.

Kayla was great! Really appreciate all her assistance!

Kayla was amazing!!! She was so nice. We told her what we wanted and she delivered. Everything was so easy and the financing was fast and simple.Go see Kayla at Ashley’s Furniture you won’t regret it!

Great experience James and Cathy were super helpful! Highly recommend!

Allison is great she is helpful and did not pressure me at all. Highly recommend looking for her for your furniture needs.

Kay was awesome!

James is the best, excellent service, very professional..definitely recommend James..

Polite understanding and patient with me.

Kayla was super quick and helpful ended up buying a table that was pretty heavily discounted Gave us plenty of different ideas and different pitches We were in and out of there in like 20 minutes or less

James was great to work with .we will be back in the future . ashley had great prices and great quality . thanks again James you made us feel like family .

Kayla was amazing with our bed purchase. She had us laughing and enjoying our time. She was very knowledgeable and very helpful. Would definitely recommend her to anyone.

Ask for Alex!!! She. Is. Amazing. We walked in with the intention of looking for something cheap to get us in a new build and walked out with a beautiful living room set and dining set. She was easy to work with, super knowledgeable and understood the assignment 😊. Loved the Rock Hill location compared to Pineville too. We'll be back when we need something else!

Just ask for “Kay” if you want an excellent and experienced sales person. I got exactly what I wanted in record time. No BS at all. He took great care of me. I highly recommend him to assist you with your furniture shopping .

James was amazing and very knowledgeable! When we’re ready for more furniture, we’ll come back to Ashley Furniture and definitely ask for James!!

Kayla provided exceptional service with helping me find and purchase my first couch for my first apartment! Couldn’t be more grateful! Thank you!!!

Kayla was great! Definitely will be back to see her!

Angel helped us out and did great.

Danny excellent salesperson and very knowledgeable, about the products we were looking at

Dan outstanding and friendly person.. great Salesperson very informative about his product... Thank you!!!

Danny was quick and did not waste my time trying to upsale me which was truly appreciated.

Courteous helpful knowledgeable

Great experience and Kay was super helpful!

Danny was absolutely amazing and his personality meshed so well with mine! He made it a comfortable transaction!

Kayla did a wonderful job!!

The sales guy was awesome in helping me get exactly what I needed at a great price. If he had not worked it, would not have bought!

Experience was good, Danny was helpful. He didn’t pressure me. They gave me a free bottle of water too.

Ms. Alison was very knowledgeable, patient with answering questions and on a scale from one to ten, Ms. Alison was a TWELVE!!

We had a wonderful experience here. Ask for James he was the absolute best! We love our new couch!!

Angel was great, he helped me out and explained everything with great detail!!!

Kay did an Awesome job!!! Ask for him. Everyone is super friendly and extremely helpful.

Danny was perfect with answering questions and breaking things down. He need to be promoted.

We had an excellent experience with the customer service here! Alex was extremely knowledgeable about the products and took the time to answer all of our questions and concerns. She was also very patient, giving us the space and time we needed to make a decision without any pressure. We really appreciated her friendly approach and genuine interest in helping us find the right product, rather than just pushing a sale. Overall, it was a refreshing and positive experience. I would highly recommend this store to anyone looking for great customer service!

Angel was a great guy to work with

Me and my husband had a great experience with ashley furniture store working with kervin was a 10/10

Kayla was very insightful and helpful. Answered any and all of our questions, helped us purchase a couch set the same day.

Mitch and Alison were amazing. We had no plans to actually pick furniture the day we came in. We were just looking around so we could save the money needed. But they helped us find the right financing. Have some great savings and we’re such a great help in finding what we wanted. Will definitely be back for future purchases.

Alison was extremely helpful is assisting us with picking out furniture for our guest room. She thoroughly answered our questions and provided helpful suggestions.

(Translated by Google) Congratulations an excellent seller (Original) Felicitaciones un excelente vendedor

Best seller in the world

(Translated by Google) Angel is an excellent seller, very kind (Original) Angel es un excelente vendedor,muy amable

Kayla did a great job!

Friendly and knowledgable staff and a well maintained store.

Angel was a great help. Super friendly and in formative. Very patient also.

Kerwin was a great guy to work with here at Ashley Furniture in Rock Hill, SC

My wife and I came in to buy a sectional and nightstands. Knew exactly what we wanted. We were greeted by DANNY and he made the entire transaction fast, simple and fun. We highly recommend DANNY for all your Ashley furniture needs.

Kayla did great!! Super friendly and knowledgeable 😊

Amazing with knowledge and ver helpful!

Makayla was great!

So happy we now have an Ashley's in the area!! Danny Fernandez was great... very knowledgeable and helpful with finding us the sofa and recliner that fit our needs! They also have great financing options!

I had a great shopping experience. Angel asked what I had in mind and then helped me find exactly what I wanted. He was so helpful. They have an excellent selection to choose from.

Kayla did phenomenal!!

Perfect salesman

Amazing, very nice and good attention, gave us complimentary water! Very Recomended name: Kayla , will be coming back!

Fantastic customer service, Danny was very helpful throughout the whole process and helped us make our decisions with all the information. Would definitely return and ask for him to assist again.

We had a wonderful experience. Kay helped us find what we liked and was very patient with us.

Kay was great and made my purchase fast and delivery even quicker!

James was amazing! He treated us like family and we love how personable he is! Also his fit is dripp’n. Highly recommend him to everyone!!

Angel was very helpful and found exactly what I was looking for, matched the online price and set up quick delivery.

Great working with Kayla

Danny the Ashley representative very helpful with our selection. No pressure and showed us what we needed according to our criteria search. The store has a wide selection of choices with reasonable prices along with a great discount when donating to Ashley's fund raising for the NC hurricane recovery.

Kay was awesome to deal with, made it an easy decision, no pressure Will ask for him again on next purchase

We were overwhelmed by the choices when it came to picking out a new couch for our living room. James at Ashley made it easy to look at each option while also giving us the space to think everything over before such a huge decision. Working with James made the process so easy and cut down on the anxiety. We will absolutely go back for any future furniture purchases we need. Go see James!!!

Rueben was great! We came in months earlier, looking at a couch for our living room but weren’t ready to buy at the moment. He let us know every time the couch was on sale. When we were ready to buy, we asked for Rueben and left with a new couch in 20 minutes.

Kayla was great! Go ask for her - she is professional and knows the store!

angel santana great service

Mitch is fantastic!!!! 🙏🤩

Danny was great at explaining the process and was very efficient!

Kayla and Angel gave me excellent service! I left feeling great about my purchase and they took their time with me! I will be back! Rock Hill needed Ashley Furniture in town!!!!

My husband and I had an excellent experience working with Alison at Ashley Furniture in Rock Hill. From the moment we walked in, she was welcoming, professional, and knowledgeable. She listened carefully to what we were looking for and provided insightful recommendations that matched our needs and budget. Alison understood that we wanted a sectional for our living room that has an odd layout. She went right into problem solving mode and brought us around to several options in the showroom. We were able to comfortably make a decision and find something that will be functional. What we appreciated most was her patience and no-pressure approach, allowing us to make an informed decision. The entire process was smooth, and we are thrilled with the furniture we purchased. We highly recommend Alison for anyone looking for amazing service and knowledgeable advice for any space!

Danny was amazing.. thank you

We bought a new sectional from Ashley today. Danny was great and the process was very easy. We ordered it today and it will be at our house in two days. Can’t beat it. Thanks for your help, Danny!

Kayla was amazing!!!!!!

Angel really knows his stuff and was very helpful. I would definitely recommend!

James was fabulous!!

Excellent service. Allowed time to browse and wait to ask all my questions. Very helpful

Great help with everything We loved Allison!

Thanks Allison for all your help with getting our new bedroom suit...smooth process!!!

Very helpful people at this store! Kayla answered all our questions thoroughly and was so great to work with. So glad this store is in town!

Shopping process started off as expected informative and courteous. Got real uncomfortable later without going into details. Long story short the sales persons made it right and the purchase was complete. Customer may not always be right but darn it remember we have choices. Unless you are giving away items I'm pretty sure there is a profit.

This was the perfect experience, the sales people were attentive but not clingy or pushy wish was great. When we did finally make a decision,Kay was extremely helpful and it was seamless purchase. We couldn’t be happier with our purchase.

Kayla did great!

Kayla is a wonderful salesperson. I got all of the furniture I needed and she was very helpful in finding all of my pieces!

Kayla was amazing! Very helpful and knowledgeable... came back a second time and I'm pleased with my grandson's mattress. Thanks Kayla!

Kay was great to work with.

Angel Santana is awesome! Great customer service!

Kayla is amazing! Will come back again and again to buy our furniture from her!

Makayla was awesome!

Great experience buying a sofa today! Thank you Alison!

Our salesman, Kay, is the man!!! I went in for a new bedroom set and swivel chairs for my sitting area. Kay was absolutely wonderful to work with! He gave me enough time to comfortably look for what I wanted to purchase. He took the time to walk me through the buying process with kindness while understanding my furniture needs for my bedroom. Thanks, Kay! I wish I could give you ten stars!

The service was great Kayla was very pleasant and excellent with patient with me. Thank you so much. Also Mitch the manager was great. I am very pleased.

We've had the absolute honor of being guided by Kayla at Rock Hill who has been incredibly patient, helpful, and knowledgeable. Kayla has gone above and beyond to help us find the perfect furniture for our home within our budget. Kayla's enthusiasm was infectious, and we felt like we were in the hands of a pro. I highly recommend Kayla to anyone looking for exceptional customer service and quality furniture.