Ashley Store & Outlet Spartanburg, SC

Kay was very helpful. Great experience.

Kay was a huge help! :) She worked with our budget and found us some amazing pieces that worked for us.

Keeba and Danny best ever !! Very pleased with our service !!

Mason took time to show us around and helped u w selection. Great service!

Awesome service Patrick! Thank you - Baie dankie, your SA customers

David was very friendly and helpful. We felt very relaxed

Christine was wonderful to work with! She made my buying process very simple and easy!

Excellent customer service highly recommend Keba she is the sweeties

Sale associate Keba was a sweet lady and showed knowledgeable costumer service. 5 star service was given

Raymond is very professional, not overbearing. Polite and fun to work with. No pressure

Even though we annoyed him... Everyone loves Raymond.

We had a wonderful experience with our Home Furnishing Consultant Melanie Pratt. She was very professional and personable.

Mason was the bomb!

Raymond was GREAT! He found exactly what I was looking for and had a positive attitude doing it!

We recently moved from out of state to SC, near Spartanburg, with little furniture brought with us. Melanie Pratt was such a great help in answering our questions as we searched for furniture. We appreciate her patience each time we came in, until making our final decision. She was very thorough in her information of the products. Her sweet personality made our looking and purchasing very pleasurable. Whatever furniture we need in the future we look forward in working with Melanie!

Raymond was who we dealt with and he was fantastic. He was very patient and he wasn’t pushy and got us where we wanted to be and came out with the furniture that we wanted. I highly recommend him to others that are in the market for furniture.

Raymond was a great help in the furniture-buying process! He did not pressure us to immediately make a purchase. He is very knowledgeable about the furniture on the floor.

Kay was wonderful! She was knowledgeable and patient, and we appreciate her assistance.

Everybody loves Raymond!!! Highly recommend going to see him! Thank you Raymond!

Mason was awesome salesman. Got a great deal on my mattress.

The sales man was very nice. He wasn't pushy one bit like some are. We purchased the items but it was not delivered when it was told to us. Two weeks went by after the delivery date and still wasn't delivered. It hadn't even made it to the warehouse. If you're not in a hurry for your furniture it would be great. They do have nice furniture but you might be waiting 2 to 3 months.

Christine was AWESOME!! So glad she assisted us with our purchase! She deserves the BBQ and mac and cheese🥰 Jeff and Teresa Smith

Christine and all were very helpful, no pressure and I am so happy with my furniture choices!! Thank you!

Christine Gowan was such a pleasure to deal with today. She was very helpful and knowledgeable. She made our shopping experience very fast and easy. Thank you Christine.

Patrick was great. He explained everything to me and I did not feel pressured to do anything. I’m very pleased.

Keeba was patient and helped us with all our questions. We will be back to see her when we add more new pieces to our new home.

Christine has helped us purchase furniture for about 8 years now. She always asks us what our needs are and helps find the perfect fit with the right budget! Her customer service skills are top notch. She is kind, knowledgeable and is quick to meet your needs. I really enjoy working with her. She makes things easy! Highly recommend going to her for above and beyond service 🙌🏼

Will absolutely AWESOME customer service I truly enjoyed my visit today.

Kay was absolutely incredible. She made my husband and I feel so confident with our purchase. We will definitely be back. Thanks, Kay! :)

Keeba was our associate and she was absolutely awesome. She was not pushy but offered several options, If other stores had associates as nice and caring as she is, and was, the world would be a better place.

Keeva is the bomb dot com! Great help and awesome!

Keeva was wonderful in assisting us with our sofa buying process!!

We met with Will Demersseman. He was very friendly and helpful.

Terrible experience. Won't be back to buy the 4,000 dollar couch.

Very helpful and made recommendations. Super friendly and customer service oriented

Mr Raymond was excellent. He was not pushy and he seemed to give honest answers to our questions. He was very knowledgeable about the various mattresses. We really found him to be an excellent salesperson.

We were shopping for a couch with no real intention to buy. Then we met Melanie, who was so attentive and listened to everything we had to say. She addressed all of our concerns. (We needed something that not only looked good but offered support as well) She took the time with us to show us the different options available and we found something we loved and bought. We really didn't deal with anyone else but I can say for sure when you go, even just to look, ask for Melanie. We will only deal with her in the future.

Everybody loves Raymond

Raymond is very nice and friendly. EVERYBODY LOVES RAYMOND!!

Melanie helped us out and made nice conversation as well :) I wouldn't have made the same purchase without her.

We loved Melanie. She got us exactly what we wanted.

Melanie was an absolute dream to have as a salesperson. She didn't " swoop in for the kill". She was a very knowledgeable and very professional salesperson.

Kay was the best to work with.

Thank goodness for the protection plan! Thank goodness for Mason. Had a good experience the first go round and the second. Didn’t make it feel “transactional.” Sad to hear he is retiring or in his words “reclining.” Thanks again Mason!

I had a wonderful visit with Keeba she was the bomb I give her five stars

We came in just to LOOK for recliners. Then we started talking with Mason Wilson! He is the best sales guy we have ever dealt with! He did not pressure us and knew when to walk away to give us privacy. He knows the furniture inside and out. Then Danny, the GM, was absolutely helpful as well.. gave us discounts for certain things that we didn't know about. They both made my husband and I feel very comfortable. Thank you BOTH for all your help! I know we are going to love out new furniture and so will the dogs!

Patrick was a very helpful salesman. He showed me plenty of options. I found what i needed. Thanks to him.

Raymond was fabulous with our elderly mom. Helpful snd understanding yet not hovering. Thank you Raymond.

Totally ridiculous having to pay a $29 late fee when only a day late. Was already paying $500 a month on a minimum $29 due each month.

Great experience. Wonderful sales person, Mr. Wilson. He was relaxed and helped us find exactly what we needed without any pressure.

Kay was so welcoming as soon as we walked through the door! She was very patient and kind as we looked for new furniture for our new home!

Great customer service and extremely helpful

Christine always gives great service with great products.

Melanie was excellent! Showed several items and was sensitive to our needs.

I went into Asjley Furniture looking for a lift chair & was pleasantly greeted by a sales manager Melanie Pratt. Mrs. Pratt was highly familar with what I was looking for & immediately took me to the lift chairs they sell. She knew that there was one particular one that was a popular seller. After getting some informatin it didn’t take me long to decide the lift chair to buy. I can say Mrs. Pratt is very good with her job & pleasant to work with. I would buy from Ashley Furniture Store from a sales manager like Mrs. Pratt. Thank you Melanie.,

Really nice people 2 help u.

Christine was extremely helpful, but not pushy. I was extremely thankful for her help.

The folks were very patient with me and gave me plenty of time to pick out exactly what I needed.

Mason is great! Bought from him 5 years ago and again today! Check him out!

I just purchased a new bed from Ashley furniture from Patrick, in Spartanburg, SC. I haven’t received the bed yet so I can’t rate the quality, but I will let you know once I get it. I have to say that Patrick was extremely professional and great to work with, no pressure! I liked that he was available if I had questions, but wasn’t a pain while we shopped around. He gave us plenty of information and I was able to think it over for a few days before making a decision. I highly recommend Patrick, if you’re shopping the Spartanburg area.

Christina was more than helpful! She is delightful, funny, knowledgeable & set me up for future sales notifications - I'll DEFINITELY be back to do my next transaction with her! And she helped me QUICKLY!

EVERYBODY LOVES RAYMOND!!

Mason was extremely helpful and a joy to work with. He helped us fill our house with beautiful furniture.

Mason is the BEST! Truly felt like he cared for a young couple starting out. He truly made our experience in the store!!

Patrick Rivera did excellent customer service during our visit!

Will was fantastic. Helpful, polite, and patient

Patrick was the best!! So kind!! Thank you 😊

Mason customer service is above and beyond! Amazing guy!

Come in and let Mason treat you good today. He is super friendly. And knowledgeable in all products. He helped me get some really good buys. I am so happy he here today to get me the best product and deals.

Dave was extremely informative and patient.

Great sales experience with Patrick! No pressure and tons of information! Thanks!

Melanie, was very professional with us ..took her time we choose an awesome bedroom suite with her help.....

Raymond is the very best! Will definitely be back !

We had an excellent experience with Raymond! He went above and beyond to make sure we were satisfied with our purchase. Truly outstanding customer service!

Everybody loves Raymond!

Hey Mason really helped us out today!!

Everybody Loves Raymond!!!

Patrick was great! Super insightful and went through everything with us step by step. Will be sending friends and family to see Patrick!

Patrick is very helpful

Mason was great with helping secure the couch in was looking for! Great customer service

We had a great time picking out Livingston furniture. David was very helpful and made our experience so fun! Everyone was very friendly and made us right at home. We truly appreciate it.

Just bought some living room furniture and Patrick was fantastic! He was very knowledgeable and helpful. And the best part… not pushy at all. Can’t wait for delivery!

Had a great experience working with Melanie Pratt while shopping for a new sofa and a new dining set. She was very helpful with all of the details about each option I was looking at, was great at explaining all of the purchase options and details after I had made my choices and she provided such a.great shopping experience that I walked out super excited about what I had bought. Will definitely be back to see Melanie for my next round of purchases.

Keeba was a great sales person, knowledgeable and easy to work with. Would definitely recommend her for your furniture needs.

Mason was very helpful with our new couch purchase. Bought from him over the years and he is always helpful, respectful. So glad that he loves my Clemson Tigers as much as I do.

Ashley Furniture was a great experience for us. We shopped around for a couch, love seat and a recliner. But none topped the one Patrick showed us and we returned to buy it. What a thorough, well informed courteous sales person. Ashley Furniture has filled our needs in the past and now, the present, and we’ll probably start and stop at their store in the future. Thank you Patrick for understanding all the details we needed and having the answers. We will recommend Ashley Furniture AND Patrick Rivera as a great sales person to work with. Thank you.

Mason has sold us several pieces through the years. He has always been helpful and courteous. He makes the process easy!

Ms.Gowan gave me exceptional service when buying my bedroom suite. She was friendly and knowledgeable

Melanie was very helpful!

Melanie was very helpful. She made me aware of options on the sofa, I was looking at. Explained the process. She was knowledgeable and answered all of my questions.

Mason did a great job of giving my wife and I space to discuss the many choices we were faced with. He was also readily available to answer our many questions. In the end we got what we wanted for a great price. Thanks Mason.

It’s been a while since I have shopped at Ashley furniture. But based on my experience today, I will consider it first when thinking of other options for furniture. Not only are the recliners I bought a great value for their features, but Melanie Pratt was an exceptional professional, yet very friendly sales person.

I bought a hide away sofa and paid in full. Part of the paperwork in the purchase asked for an email address and I gave it. The next two days I received 200 solicitation emails. In my opinion i feel that Ashley sold my email to solicitors. I went back to the store on the third day and canceled my order. How rude!

Mason was outstanding.

Will is awesome!! Great Customer Service!!

great service, very nice and helps with shopping for what you want

Mason was fantastic to work with! Easiest buying experience ever!

Mason has been amazing working with us on making our purchases for our new home!

Talk about a great experience! Wow... thoroughly impressed! Melanie and Rob were amazing to deal with. The Memorial Day Sale is extremely generous. We bought an entire living room set and absolutely love it. We'll be spreading the word about this experience. Furniture shopping made fun! Next will be a new mattress. Thank you!

If you go to this store ask for Patrick! My fiancé and I were in need of a mattress upgrade. We bought a new mattress as well as a bed frame and 2 night stands. He explained every detail of the paper work; costs, deliveries, etc. So excited for my mattress !

We went in for a new couch and got Christine Gowan as our sales rep and she was the absolute best at helping us out and getting us what we wanted! Definitely recommend her!

Melanie is Amazing!!! We changed our mind at least 20 times, she took time to measure and even drew out what we thought we wanted and when we changed our mind she happily showed us more options. There was no pressure to buy anything she was so easy to talk to we would recommended her 1000000% and we will be back to Ashley’s just because of the experience that Melanie provided. She was even able to get my extremely picky hard to please husband to come back and buy a couch!!! Thank you for taking so much time with us and helping us find the perfect couch for our odd shaped living room that is also kid and pet friendly!! You are the best!

Loved Melanie! She was super friendly and helpful with everything we needed. She really knew her stuff and was amazing!!! If you have any questions or need help go see Melanie

Raymond was AMAZING. We knew exactly what we wanted. They had exactly what we wanted. 5 day delivery time. No complaints

Mason was very helpful and friendly!

Mason was wonderful in helping select and put together a piece that works for our space!

What a great experience with Mason today. Very knowledgeable and easy transaction.

Went in today to get ideas for a reset idea for one of our rooms, and Patrick helped us out to the highest extent with knowledge about the products while providing us with a wholesome, welcoming environment! Patrick is the guy to go to, and we will be definitely back to get matching side tables with the set. 🙌🏻

Melanie was amazing! You should go see her specifically! ❤️♥️

Great experience and very helpful staff. Especially Kay!

Melanie was amazing! She helped us to find exactly what we needed!. We will definitely be returning customers!

Christine was very very helpful friendly and knowledgeable and patient

Mason was our sales person and he came in on his day off to make the sale We were only going to to be in town for a Short while Mason was awesome request to deal with him

We experienced one of our best times ever buying new furniture. We were meant with a pleasant atmosphere as so as we entered the store. Thank you Ashley furniture

Customer service was great, but I bought a living room set that was on sale. There was no delivery so I had to come and get it myself with no Help, I had to bring someone with me I had 48 hours to get it, but I couldn’t come the next day to get it because it was a Saturday so I get a message to make sure I’ll be there before 4 o’clock on Monday So I was basically rested and I was on a time limit to pick it up when I was willing to get it the next day so now I have to rush on Monday to be there by 4 o’clock

Christie was great and very knowledgeable! We’ll be back for more!!

Pat and Rob were truly amazing to deal with! They made us feel welcome, listened to our needs and provided us with exceptional expertise. I would highly recommend them and there beautiful store to anyone in the market for furniture.

Our sales person Christine was super helpful and easy to work with. We highly recommended.

Excelente servicio....Christine fue muy amable todo el tiempo y paciente. Resolvió todas nuestras dudas... pudimos probar todos los sofás que nos interesan hasta tomar la mejor decisión. Su ayuda fue buena!

Great experience with this Ashley location. They had exactly what we were looking for and the transaction was smooth and painless. Our salesperson, Melanie, was a true Rock Star! She was very transparent, knowledgeable, and professional from start to finish. I would recommend Melanie and Ashley Furniture to all of my friends and family. A+++

Mason was great at showing me options for exactly what I asked for and made sure all the measurements would work for what I needed!

Raymond was knowledgeable, friendly and not pushy. We had a great experience.

I enjoy shopping st Ashley's furniture and David is always very helpful and pleasant nice people and atmosphere

Melanie was very sweet and friendly!!

We got great help from Melanie P who helped us find our dream couch! Super happy!

We had a very pleasant experience. From initially talking to Melanie on the phone. She answered the questions that we were unsure of. Then when we got to the store Melanie was busy with another customer. However, Christine greeted us and listened to what we were looking for. She took the time to show and explaind to us the different options that was available. All our concerns was taken care of in a friendly professional manner. We were very pleased.

Loved the experience with Melanie, she took her time explaining everything and answered all of our questions and was so helpful even with the smallest details. We ended up with the perfect bed set for us, didnt feel rushed into anything, and loved how she was looking for the best for us, and she was so welcoming and friendly.

Patrick worked with us and was amazing! Got us everything i wanted, had patience and time, no rushing, was amazing throughout the whole process! Would recommend highly!

I meet with Melanie today! She was AWESOME!!! She was very, very friendly and sweet. My family and I are new in the state and we are so glad that we meet with her! She help us with everything and answered all of our questions with patience. Thank you very much Melanie for your time! I will meet you soon!! 🤗🤗

Williams service was a amazing i would deal with him anytime

David Boyd, our salesman, was excellent to work with and found just what we wanted.

Mason was great! Helped find the perfect couch set and was patient when we needed to think about it. Once we were set he helped us have a quick transaction and we were out the door before our 3 young kids could get upset.

Mason was the best!!

Good person and so profecional!

Perfect so profecional!

Melanie was wonderful

We had the pleasure of working with Patrick today and I am a shopper and not just for furniture and by far was a truly wonderful experience today.

Patrick is literally the best!!! So grateful he took the time to walk with us and show us around. He was super patient and kind. We walked out knowing we got the best deal!

The sales manager David Boyd was a pleasure and a delight to work with. Thank you David for your patience and your support!

“Big thanks to Mason at Ashley Furniture for the outstanding service! He was incredibly helpful, knowledgeable, and made the whole experience smooth and enjoyable. We truly appreciated his patience and professionalism—definitely made a difference!”

The store manager, David, was very nice and easy to work with!

Great experience at Ashley Furniture in Spartanburg, SC. My sales person, Mason, was patient and helpful and most of all, not pushy! I would shop here again.

The store manager Dave was very professional and nice. It was great working with him.

Patrick was amazing! Good prices for an entire living room set plus rug!! Better made quality than some of these other popular furniture stores! Go in an speak with Patrick!

Kay Griese was extremely helpful with helping me order this green couch I've wanted for a while. Very patient and walked me through everything for how I could get the couch ordered as well as their financing options. Was an absolute delight and not pushy or overbearing at all. Would recommend anyone to talk to her if you need furniture

I would like to give Mason a shoot out for being so kind and helpful. I will definitely look for you if I decide to purchase furniture in the future. Thanks Mason

We purchased a loveseat an ottoman today and Melanie made it such a breeze! She talked us through everything and answered any questions we had! Such a pleasant experience overall!

Melanie was very friendly and answered all of our questions highly recommend

Melanie Pratt was awesome! Very friendly, knowledgeable, and a book nerd like me!

Melanie is the best. Came in to look at beds and she got me approved for a bed. She has the best demeanor and great personality.

Great service! I highly recommend mason!

Ask for Raymon when you go he’s a awesome guy and will make sure you get what you need. This man needs a raise!!! Thank you Raymon I can’t for my couch thank you for the help. I will definitely be back!

Will was awesome. He helped us find what we were looking for, was very professinal and helpful. Got us a sweet deal on the dining set my wife and I wanted and made the process quick and painless. Especially considering I had somewhere to be soon after. Thanks Will.

Mason was super helpful helping us to get the couch we wanted. We would definitely come back next time we need something.

Mason was very helpful & made the whole bed buying process easy! 10/10

Thank you Christina! You were awesome. You went above and beyond to help get me the couch that I needed.Thank you for everything you did to help me. Ashley furniture is the bomb and I highly recommend anyone to go see them! Christina was very professional, friendly, as well as very knowledgeable. I love my couch. Thanks again!

Love everything about your store. Everyone was wondeful.

Christine took good care of us greeted us very well and very friendly

Kay was extremely helpful and patient with all our questions. Looking forward to coming back and making our final decision.

I recently purchased some living room furniture and had the absolute pleasure of working with Keeba Fowler. From the moment I walked in, she was professional, friendly, attentive, and incredibly knowledgeable. She really took time to understand what I was looking for and offered great suggestions that matched my style and budget perfectly. Keeba made the entire process smooth and enjoyable. No pressure, just honest guidance and top-notch service. Thanks to Keeba, I walked away with the furniture I love ❤️ and an experience I'll definitely recommend to others. If you are shopping for furniture, ask for Keeba, She's fantastic, amazing, and a real game changer!!!!

We recently purchased furniture for my mom from Ashley (Spartanburg location). Our sales associate, Mason Wilson, did a fabulous job helping us meet our specific needs. He was very friendly and knowledgeable. He made great recommendations and made the shopping experience a very pleasant one. I would definitely recommend Mason to anyone in the market for new furniture.

Raymond was awesome! Very welcoming, didn’t hover, and made the check out process super easy and quick! Great experience!

I was looking for a counter height table for a small space, and found one online. Stopped in to see if it was in store. We were pleasantly greeted by Keeba and told her what I was looking for. Keeba showed us the one I found online and a few others. Ultimately went with my first choice. Keeba was very helpful, friendly and most efficient in assisting me with the purchase of counter height table and 2 bar chairs. If I need any furnishings in the future, I will definitely return to Ashley for Keeba's assistance. Delightful young woman!

Went to shop around for a loveseat due to the size and angle of my new livingroom. Will did an excellent job at answering questions and showing me what was available, sales, and discounts Go see will!

Very helpful and easy process!

Keeba was awesome. She helped us find exactly what we were looking for.

I first went to Ashley to just browse couches and get some ideas for a possible future purchase. Patrick Rivera welcomed me, allowed me to walk through the store as long as I needed, and only checked in a few times to discuss some of my interests. The following week, I returned to the store with my husband and Patrick helped us find and purchase two new couches for our living room! Our minds were all over the place and he was very patient and knowledgeable about all of the collections. Shopping at Ashley was a great experience for us! We are loving the new furniture in our home.

I got to share my experience at Ashley store and outlet with David. He was very helpful, assisted me as soon as I walked in the store. He made the process simple and easy.

Kay Griese was very friendly and helpful with the sale. Thank you!

Mason helped out the best choice a love seat recliner great experience

Went to Ashley furniture for a couch, was greeted when I got in and they were very helpfull

Excellent service Kay was wonderful

The salesman Mason was excellent. He was professional and personable at the same time. We went over all my options and he was helpful and made suggestions.

My husband and I had a wonderful buying experience at the Spartanburg location. Mason worked with us to find the perfect furniture for our new home. He is knowledgeable, friendly, and easy to work with! If you are looking for beautiful furniture at a great price, I highly recommend Ashley HomeStore!

Mason was a pleasure to work with. He was very knowledgeable and helped with all of our questions. His suggestions were very helpful.

Kay spent around 3.5 hours with us today while we were searching for our first couches for our first house when we get married in June. She helped us discuss so many possibilities and took so much time. She was so kind and helpful! My fiance and are difficult so. She was amazing and we found a compromise!

Bought a couch from Kay. Didn't expect to buy one at first, but since she showed me a couch that matches all of my specifications, she made it hard for me to refuse! Great purchase!

Just bought a couch and loveseat and Christine Gowan was an amazing sales person. Very patient and informative.

Mason did a great job guiding me to the right sofa and finding the extra discounts for me! Ashley home was a great experience!

I took my mom to Ashley in Spartanburg! She needed to find a loveseat. That's where we found Melanie. She was a great help and took us straight to the loveseat that my mom described to her. We found the perfect one for mom. Thank you Melanie for your help! You were awesome.

Mason did great!

Very nice and helpful staff..The young man was so friendly and helped us thru the buying process. Thank you.

Melanie was great! Fast and efficient. Gave me my space to make my decisions and knew exactly what to do to help me make my choices. Best in the furniture biz it seems.

Melanie Pratt was so helpful and not pushy salesman she let us decide and she guided us to what she thought we wanted

melanie she has been a great help...

Melanie was great!, very professional, very friendly and knowledgeable. We will definitely be back! And will be recommending to family & friends

The sales consultant Patrick Rivera was extremely helpful during our purchase. We will definitely looking for Patrick when we visit again.

The quality of the chairs we purchased are very poor the arm pads are already flat dew to not enough padding and chairs are not very comfortable to set in.Probably will never buy furniture from Ashely furniture again. The sell person told us that the delivery guys would move our old chairs then we got a text from sell person that they could not move them for us

Melanie was a wonderful sales person at Ashley Furniture.

Melanie was amazing and very informative 👏

Will Demersseman was my salesman he addressed all me questions, took me all around the store to help me find what I was looking for. Was not “pushy” & I due not feel rushed in making my decision. He is definately “a Keeper”. Lillian Tuten

Went to Ashley Furniture Today and the Sales Manager Melanie was the Best. Super Knowledgeable and Friendly made us feel at Home. We left feeling Happy and Satisfied that Ashley and Melanie helped us to furnish our Home.

Ms. Kay was very helpful, fast and very professional

Ashley Furniture!! I am now a legit fan. Furnishing our new home. Christine, our sales representative, was amazing. Feel like we made a new friend. Five stars! Highly recommend! Ask for Christine!

Will was amazing

Christine helped us big time and explained what she could do for us in the future. She made sure we were very well taken care of. Thankyou!

Kay was so sweet and so informative! We found a perfect bedroom suit for us with her assistance!

Raymond was 10/10 he needs a raise asap He answered all the questions we ask and was so nice We will be back 10/10 just because of Raymond

Kay was so helpful and kind!

Christine is a rockstar! Great customer service!

We came to Ashley’s to buy a dinning table. Patrick was our salesmen.He was welcoming and very helpful with our purchase.

Kay was an excellent person to help me purchase a mattress and bedroom set. Helpful and sincere was my impression of her. If in need I will use her for my home need.

Very efficient and a very nice person

We work with David and only David for our home furniture. Amazing listener to what we need and want! He always points us in the right direction and we just love working with him!!!

Ray was awesome he helped but also gave us time to look

Melanie was very helpful with us in our purchase. Very informative. She also managed to help us with our sale while talking to all 3 of our kids at once. She is very multitalented. I will definitely being reaching out to her again for future purchases.

Melanie listened to my needs today and worked to help me resolve an issue from a previous purchase. She took time with me one on one and showed me furniture that might work for my family.

Kay was amazing!! So thankful for her help!!

Kay was absolutely awesome and took us all around the store to show us everything that we asked about. If you’re going to Ashley Furniture, definitely ask for Kay!

Raymond & Melanie where awesome!!

Melanie was a delight to work with and super patient as we made our decision on a color. We will definitely ask for her when we come back.

Wonderful place to shop for furniture! All employees there were super helpful and knowledgeable.

Melanie Pratt , was very friendly and helpful with our purchase, kind and knowledgeable and I would recommend her

Melanie Pratt was great at assisting us in finding the sofa that we needed. She was very friendly. And very knowledgeable of the items we were shown. She was also great at helping us with the financing process and explained it in detail so we understood everything.

The Best person waited on me excellent sale person. Melanie

Melanie is the best!!!!! I will refer anyone to her.

Great experience working with Melanie

Melanie is amazing! She helped us get the couch we wanted and went above and beyond to ensure our satisfaction.

Came in to buy a couch and were helped by Raymond! He was an absolute delight and was super helpful. Great experience!!

Raymond was an absolute star, got us exactly what we wanted with an award winning smile. He was so sweet and I will be recommending him to everyone that needs furniture, thank you Raymond!

Melanie was very helpful & prompt. Great Sales person.

Very nice selection of furniture. Keeba was very helpful.

Kay at the store in Spartanburg was very helpful and helped us get all the info we needed to make a purchase.

Melanie was so helpful and made the process so fast and smooth!

Raymond is the best. Got my price right where I wanted to be.

I walked into Ashley’s not expecting anything but with the large selection of quality and great customer service, I wanted to buy more than I needed! Thank you Mason for your expertise!!!!!! This is definitely the best Furniture store!

Melanie helped us with the purchase of a new mattress and she was very knowledgeable and courteous. She was very helpful and made us very comfortable. If you are looking for a new mattress please ask for her. She is very good at her job.

Great customer service I appreciate you so much Melanie

My experience was very pleasant. Ray was knowledgeable and extremely helpful. It was a pleasure working with him.

Melanie, was Super!!! She took the time to help us find the right Bed. We also purchased a few more things we can’t wait to have it delivered to our new home.

Great experience! David was very helpful and extremely nice!! Will recommend to others!

I had the pleasure of working with Patrick on 2/22/25 while looking for a new sectional. He was extremely helpful and professional without being intrusive. He gave us time to browse the store and just checked in every so often. He answered our questions and helped us make our decision. I feel like we got a good deal and am happy with the whole buying experience.

Very nice people that will help

Kay, showed me exactly what I was looking for

We bought a dining room table and chair from Ashley Furniture. Our sales person was Mason. He was great, greeted us with a warm smile, listened to our needs, made suggestions, was very knowledgeable and answered all our questions. The process was easy and we were able to set up a delivery date that worked with our schedule. Can't wait for it to arrive!!

I'm an old man and some say hard to get along with but the young man (Will Demersseman) was so professional and most important patient with me I couldn't say no to the sale he made me. The $100 sale off of my chair help the little also! Thanks Will...

Patrick was awesome thank you!!!

Kay was wonderful! She completely explained and walked me through the process.

Give Patrick a raise he ate that sale up

Today we financed a couch. Our salesman was Will and he was amazing. He is newer at this job and was learning as he went but so were we as we also have never done this kind of purchase before. I would never purchase another thing from Ashley if Will is not the one helping us.

We had a wonderful experience today! Keeba helped us find exactly what we wanted. 2 beds-a king and a queen, a big man recliner, a couch and a love seat! We have always come to Ashley's but this time was exceptional because of Keeba! We will definitely tell everyone we know to come here! Wally, Alex and Debi Florez ~

Keeba was great, very helpful and extremely nice

I had an excellent experience at Ashley Furniture thanks to Christine. From the moment my wife and I walked through the door, she greeted us warmly and made us feel right at home. She patiently guided us through various options, pointing out pieces that not only matched our individual styles but also worked well together in terms of color and design. Christine suggested some beautiful combinations that we hadn’t considered, which made the decision-making process much easier and more enjoyable. Since this was our first time buying furniture, I really appreciated Christine's knowledge and her willingness to educate us about the different materials and styles available. She answered all our questions without being pushy, allowing us to take our time and feel confident in our choices. Plus, her offering us water during our visit was a thoughtful touch that made us feel even more welcome. In the end, we found the perfect pieces that we both loved, and I walked away feeling excited about our purchase. I would highly recommend Christine to my family and friends, as her outstanding customer service truly made a difference in our experience. I’ll definitely be asking for her help with any future purchases at Ashley Furniture.

Melanie

Store experience was fine. Be warned though, delivery comes from Fort Mill Broad River store and they are terrible!! The service and time frames for delivery are the worst I’ve dealt with! They say you’re getting it between 1-4…don’t expect it during then…or not at all

So very helpful as we learned a whole new language about sleep health!

Excellent service and explanation of products. Delight to be able to work with MASON !!!

Keeba Fowler help me get the king bed that wanted for a cheap price that they was asking for and I can get it paid off faster than later I want to make sure you look right and I need anything else

We had a great experience with Keeba. She took her time and provided excellent customer service.

Billy was very helpful, he took very good care of us and will for sure be returning for the rest of our home!

Keeba did a great job helping us find the perfect family kitchen table for our new home and for a great price!

Kebba was great with helping us find a kitchen table

Spartanburg Ashley is where we always go. Mason is awesome!

Mason is our go to for any furniture needs! Amazing service and quality always!

Melanie Pratt was absolutely fantastic! She helped us tremendously without being pushy. And she was extremely knowledgeable and really listened to our needs. I would highly recommend her, at the Spartanburg store!

Great service and very polite. I would highly recommend it to anyone

We had visited 6 different Ashley locations looking for furniture for our new home prior to coming into the Spartanburg location. David, the Sales Manager introduced himself and actually listened to our needs/wants. He helped us in the selection process, financing, and delivery. He was extremely professional and knowledgeable and made sure we were happy with our purchase. We would definitely recommend this Ashley’s.

Very Organized and Detailed!

Kay was very patient and helped me find the perfect living room set that my husband and pups approved of! Great price and Great service.

I had the absolute pleasure of working with Melanie Pratt while shopping for furniture, and I can confidently say she is the best sales professional I’ve ever encountered. From the moment I walked into the store, Melanie greeted me with a warm smile and an incredible knowledge of the products. She took the time to understand exactly what I was looking for, offering expert advice and thoughtful recommendations that perfectly suited my style and needs. Melanie’s professionalism, kindness, and dedication made this the best furniture shopping experience I’ve ever had. If you’re looking for someone who will go the extra mile to help you find exactly what you need, look no further than Melanie Pratt. She is an absolute asset to her team, and I will be recommending her to everyone I know!

Friendly and knowledgeable salesman. Good selection of furniture to choose from. Will definitely return.

We were in and out of the store handful of times before finally coming back to buy a set with help from keeba She did a great job listening, being professional and helping us get couch and chaise in a timely matter . Can't wait to get out stuff within week Thank you for great service and help getting exactly what we want

Very helpful and patient!!

Very helpful! Great customer service.

If you're needing good furniture, Ashley Store + Outlet is the place to go! They helped me with the financing, which helped me save money! This place is the place to go for all your furniture needs! A 5 Star Furniture Store for definite sure! I definitely recommend this place!! 😊😊😊

I loved my experience at Ashley homestore. Ray Mack made the experience smooth and fun. He was very knowledgeable about all products. I will be going to him whenever I enter Ashley for all of my home furniture.

If there was a number higher than 5 for service, I would give them that higher number.

Mason was a great help in helping us find our new bed. He made our decision easier and answered all our questions.

Kay did a great job helping us with our furniture purchase !

Mason was our salesman and what an outstanding gentleman. Very helpful, kind and will help if you are undecided like I was on choosing a chair. I didn’t feel at all rushed nor did he drag on and on or just leave you wandering around. I HIGHLY recommend Mason when shopping at Ashley Furniture. Five Stars for Mason!

So defeated and disappointed. My wife and I bought a new living room suite. A month later I found the same one closer to my house for half the price. Do your research. Everything here is marked up SOOO much and if you Google the model number, you'll find it nearby for 50-60 percent cheaper. The other store delivery was even 75 percent cheaper than Ashley. It's a done deal now. Too late to do anything. I just hope someone reads this and saves some money. Salesman was nice. Store manager was a snobby jerk. Didn't smile, didn't care, didn't even want to talk to us.

Billy was amazing. Very helpful and knowledgeable. Never pushy! Recommend him to everyone.

Patrick Rivera was amazing! Did not pressure us in to buying stuff. He was very knowledgeable about the items in store broke down the costs and overall made the experience very pleasant and quick! If you are looking for furniture go in and ask for Patrick.

Christine, as always was very helpful and knowledgeable. She helps you for all your needs.

Great experience!

Very friendly staff and tried to work around our schedule.

I was able to find the product I was looking for, just unhappy in how long it takes to deliver.

1 star there lazy non-skilled moving people that can't speak English. This is for your professional furniture movers (aka rocket scientists) that said the couch wouldn't fit in my house. My wife and I did it with no issues at all. I will make sure to never ever buy anything from you again.

Ashley delivered a damaged dining room set. They attempted to repair the damage before it was delivered, so they knew it was damaged. They now want to repair the repair and we keep getting blown off.

Raymond was a really great help and very patient as I came back several times to look. He assured me the financing would go thru and yes, it did. Very nice experience.

Kay was very helpful and so friendly! I would recommend her to anyone.

Mason wilson did a great job helping us by a new dining room set. Great personality . Answered all our questions .

Billy and Christine were amazing ! Great team they help each other out !

My family and I had a wonderful experience at Ashley's yesterday. We were promptly greeted when we walked in. Melanie explained the layout and to let her know if we needed any help. We explored and found exactly what we were looking for. Melanie was very knowledgable and extremely personable. We will be back to see her for all of our future funiture needs!

Highly recommend getting helped by Patrick. He was fantastic! Let us roam around and answered any questions we had. He wasn’t pushy at all.

Mason was great..Ordered what I selected and I was on my way in no time

Mason was ABSOLUTELY wonderful and so helpful. Helped make the ordering process so easy and made sure we were well informed on what it entails. Id recommend him to everyone

Kay was absolutely wonderful ❤️

Kay was great

Mason was awesome! Gave us time to look around and then checked on us. We ended up buying a sofa for our temporary home. He is friendly and helpful.

Keeba is awesome!!!

Helpful. Quick. Straight to the point

I have went to Ashley furniture in Spartanburg and was help by Billy. He helped me choose the right furniture for my house he show kindness and went above and beyond to make sure that me and my husband was happy and find the right Furniture for our house If you want to have the best customer service stop by Ashley furniture in Spartanburg and ask for Billy. I will not buy it for nobody else going forward.

Melanie was an awesome help for us picking out our couch!! Highly recommend

Patrick was great! Very thorough and was able to assist throughout the entire process. Would highly recommend this store & his service!

Mason Wilson was awesome. Not overbearing or pushy. Friendly and easy to work with. Had what we wanted and had us checked out timely.

Billy and Rob were great to work with. Very helpful and friendly. Took their time with us and did not try to rush or pressure us!

Our experience with Christine was great. She was both knowledgeable and patient and allowed us to walk throughout the store until we found furniture that we liked. Provided us with all of the information we needed to complete our purchase. Would recommend her if you are looking for a furniture purchase.

Raymond was wonderful!

Mason was accommodating, patient and well informed.

Dealt with sales manager. David greeted us when we came in and asked if we were looking for something specific. I told him no not at this time and he let us look around without feeling pressured. After 25 minutes of finding what I wanted , I spoke with him and the purchase was very easy. David took me thru the entire purchase, explaining everything in detail (which took about ten minutes). One of the best purchase experiences I have ever had and would recommend Ashley furniture to all my friends and family.And thank you David Boyd for all your help.

Billy was great, as soon as I walked into the store he greeted me and my sister verbally and with a smile. He was very knowledgeable of the furniture I was interested in. I appreciate how patient he was. He did a GREAT Job, I walked away with what I came for, that was a living room suit and a wall piece with a Fireplace. I am Well Pleased!!!! And will be back.

Mason did awesome helping me with my furniture.

My Kay was wonderful and great. She me and my wife choose a great option for my son.

Ms.Kay is perfect she helped a lot

Prompt, professional and courteous service !! Friendly staff not pushy at all. We went in stated what we wanted and went right to work at making it happen

Mason was a lot of help to us on Today my Husband and I was very please with him on Today. We really appreciate him very much avery good salesman THANK YOU

My experience, as a new customer of Ashley home store; very good, excelent, I, liked it.

Mason helped us. He was wonderful!!! He was patient, friendly, and not pushy. He allowed us time to look around and he just kept checking back with us to see if we had any questions. We ended up buying a couch, chair, and ottoman. Mason was great!!!

Ray Mack helped my wife and I yesterday and he was a pleasure to work with. Ask for Ray when you visit Ashleys Furniture.

Mason was our salesman and he was awesome ,very helpful ,will be back to see Mason all the time.

Melanie was fantastic! Very patient, super knowledgable, and engaging. We couldn’t have asked for a better associate to help us. A+

Patrick Rivera was perfect to work with! Great experience, prices, and just all around ease of purchase through out the entire process. Go see Patrick if you want a solid stress free furniture buying experience!

CUSTOMER SERVICE IS HORRIBLE. Shopping at Ashley was a pleasure in the beginning and they asked for a review at the time of purchase. 4 months later and it’s time to revise that review. The table that was delivered to us was obviously a 2nd or a return that was partially repaired. We let Ashley know at the time of delivery and all they would do is offer to have someone come out and look at their convenience, even though we had asked them to deliver a new one asap. The earliest appointment we could get was scheduled for today, 2.6.2025 and they were a NO SHOW. In contacting them to find out why nobody showed up, they now state they rescheduled for 2.27.205 without informing us. 4 months later with a damaged table we haven’t been able to use yet…

Kay was very friendly and personable. The atmosphere in the store is very welcoming. Highly recommended coming here, especially doing any shopping with Kay!

Keeba was excellent! Always working hard while trying to find the best deals possible. Extremely sweet and kind and works hard!!! Couldn’t have asked for a better consultant while shopping for furniture.

Quick & Easy. Great costumer service from Raymond. Gave us time to browse but somehow always right there when we had questions. Knowledgeable, accommodating and friendly. Thanks!

I had a very pleasant experience purchasing a sectional at Ashley Store. Raymond took time to listen to all my "dreams" (😄) and then helped me prioritize what my top features are for the setting.

Billy was awesome! Best experience ever buying furniture.

Billy was helpful but not pushy. He did he best to work within our budget while still getting us the perfect furniture.

This was an absolutely amazing experience. Our sales person Melanie was outstanding and extremely helpful and knowledgeable.

Great experience....Melanie Pratt was terrific

David Boyd was very nice and professional. Great service.

Melanie Platt was really helpful when I came in for a new recliner, she walked me through the process and made it easier for me

Kay was so helpful and worked with everything we threw at her!!!

It was really great experience well taken care of with our furniture needs.

Billy was very helpful in finding us the right bed and couch!

Mason Wilson at the Spartanburg store ensured we had a great experience picking out and ordering our new furniture!

Kay was our assistant. She was very thorough, friendly, and extremely helpful! I highly recommend asking for Kay to assist you at their Spartanburg location.

Billy is a knowledgeable salesman. His zero pressure approach was very welcoming. Thank you.

Billy was fantastic, knowledgeable and patient. Great customer service!

David was a great sales representative! He helped us choose the perfect new sofa for our family!

We purchased a leather sectional from Billy Irby at Ashley! He was super helpful and made the experience great! Ask For Billy when you visit Ashley!

Christine was very helpful and very professional

Keeba is the best! She’s helped me twice over the past year. Shes very sweet and knowledgeable! Always look for her at this location!

We have purchased multiple pieces of furniture from Christine. She always finds us the best deal and is wonderful to work with.

Billy at the Spartanburg location was helpful but not high pressure. He answered all our questions. Would definitely use him again.

Bought a living room and bedroom set and received an incredible deal. Our salesperson Mason was very informative and took the time with us in which we greatly appreciate.

Mason was great helping us with what we were looking for. He was patient and very knowledgeable. He did not push us to purchase anything and gave us plenty of time to decide on our new furniture.

Billy was awesome

Billy helped us and was very informative in helping us purchase and schedule a delivery for our new kitchen table.

Easy and quick service! Found exactly what I needed thanks to sweet Ms. Kay!!

Mr.Wilson was the absolute BEST to work with! He was super nice and made us feel like he was part of our family. We will for sure be coming back to buy again and hope to have him help us!

Mason did a great job showing us around and making our selections. Made the whole experience great! Will definitely be seeing him again soon!

Raymond was awesome! Thanks for being the only one to greet us after walking throughout the whole store!

Patrick was very nice, professional, and helped us with everything. Great place to shop with a great guy like Patrick to help!

Melanie was very helpful and understood what i want. She did not pressure me to buy anything i was not sure about. She helped me immediately when i walked. She listened to me and got it right. I left ashley with my new furniture starting my new year off correctly. Ashley Spartanburg get Melanie to help you.

Our salesman, Billy Irby was fantastic and more than helpful. I would absolutely buy from Ashley Furniture again and Billy will definitely be the salesman I work with.

Raymond was amazing and found us exactly what we were looking for. Will definitely come back!

Patrick greeted me, let me look around on my own without hovering, and then was there to answer question, help me find the right fit for my home, and check me out. Smooth experience

Great service from Kay, in store.

Kay was great to work with. Fast and efficient service. Greeted us at the door. Helped us get exactly what we were looking for.

Kay

Miss Kay was incredibly helpful and professional and I appreciated her helpfulness! Great experience!

Billy did an excellent job helping us. He walked us through everything and made sure that we was satisfied

Very helpful

The store had a great selection and keeba was polite, helpful, and fun throughout my purchase process.

They helped me find exactly what I needed at a good price. Everyone was very helpful and knowledgeable. Very satisfied.

Billy was very helpful! We bought our first couch with him. He made the process smooth and easy.

I must say Melanie Pratt and Keeba went far beyond to make sure I came out with my family was please with. both young ladies was very professional and patient with my needs.

I give it four stars.. In the store the lady was super helpful and great! However, we placed an order on 11/15/24 and still have not received any updates! The last person I talked to said it would be delivered last week. Well we haven't received anything. I talked to someone else and they said they couldn't give me an update. Tomorrow will be a month! We are pretty frustrated that our new home has no furniture in the living that we can enjoy.

Great experience. Melanie helped us find the perfect couch that fit our whole family. I would recommend anyone that is looking for new furniture ask for Melanie, she will make sure you get exactly what you came in for, not what you felt pushed into getting.

Raymond is great! I would recommend him to everyone. He had patience with me!

Patrick was the most helpful workers !

Mason was awesome and helped us with all of our questions! We we’re pleased with all the customer service we received throughout our entire visit from all the staff!

Mason was a delight to work with! Easy to communicate and worked out some great deals.

Everybody loves Raymond!!!

Our sales representative Raymond was extremely helpful and courteous! He was truly a pleasure to work with and you can tell he enjoys his job and helping people. He is very knowledgeable as well.

Ray was very pleasant in working with us. The process of getting a new bed frame was extremely quick and easy, talked us through all the details, delivery/set up info and when it would be delivered. Incredibly nice guy and highly recommend.

Patrick was great. He helped us from start to finish and answered all of our questions. Great customer service!

Billy was wonderful and polite and courteous, and very helpful. He is a pleasure to assist. Thanks Billy

Billy was a great sales consultant he listen to my choices and was very helpful. Will be back again to purchase

Ray made the experience so easy!

It was a pleasant experience with Mason W. A lovely man that was very professional and let me know exactly what the terms were. Thank you kindly

Mason was very helpful to us while selecting a couch. We appreciated it greatly.

Mason was such an amazing help to me and my fiancé. He greeted us so kindly as soon as we came in and provided us with a lot of helpful information. We ended up purchasing a nice dining table at a wonderful price. This wouldn’t have been possible without Mason's guidance and kindness. Our shopping experience was a 10 out of 10, and we will definitely be back!

We just purchased a Sofa, Chaise and recliner chair. Melanie Pratt was wonderful, kind and very helpful. She gave great financial advice with the best deal we could get. 100% recommendations!!.

Patrick is an excellent sales person very attentive and positive attitude. Thanks Patrick!

Christine Gowan was great

This was an outstanding experience, especially with Melanie as our representative showing us the ropes on how to work with financial advice and pro tips and tricks about choosing the right credit loaner to go with. Finally the pick of the sectional we ended up getting was exactly what we wanted and needed for our new home. Melanie directed us to what our eyes had set on and we are pleased and grateful to have been assisted by her. Such an amazing experience 10/10.

Today my boyfriend and I walked into Ashley’s to be greeted by Melanie! She approached us very friendly and ready to help us. She was awesome and very helpful. I do definitely recommend for you to ask for her assistance. She answered all of our questions and assured us for a great deal! I am so excited and I can’t thank her enough for helping us get our new sectional! 🙏🏻❤️

David was great ans help in explaining.

Mason was super friendly and helpful! He was a delight to work with.

Raymond was great - great service

Our new friend Raymond was a pleasure to work with.

Keeba is a awesome sales person Please ask for her if you want a good a polite person..she always smiling with sales completed. Thank Keeba.

Mason was great!

Everybody better love Raymond.

Thanks Kay for the easiest transaction ever!

Mason helped us pick out a couple of beds for our kids for Christmas. He was very nice and helpful.

Great service from Billy. I highly recommend Ashley furniture to anyone looking quality furniture.

Ray was an amazing help today! He got us a great deal and we even found more than what we came for! He was very personable and not pushy! I highly recommend him and Ashley's furniture!

Great experience and discount. Highly recommend!

My husband and I purchased our coffee table set here and Billy was a great help! If you’re looking to purchase anything here ask for Billy!

Mason was extremely helpful - easy & fast purchase!

Very informative and helpful

Great experience here with salesman, Mason Wilson! Not pushy very friendly and helped me make a great decision for my first new furniture purchase! Love my new sectional sofa and recliner! Thank you Mason!!! Best salesman ever!!!

Kay was super helpful and they had amazing deals!!

Excellent customer service in Spartanburg. Ask for Mason Wilson

David B. was very helpful and provided excellent customer service. He was personable and friendly. He was detailed in telling us all the information we needed to know.

Great Service at Ashley Furniture! David was very helpful and personable with us as we chose our new couch.

Kay did a great job helping us pick out a bed, and frame to go with it.

Such a lovely experience! Kay helped us in finding the perfect set up for our bed, and was extremely patient and kind throughout the whole process!

Ashley in Spartanburg- David was great! He helped us when we were just looking before we closed on our house and he helped us with our purchase once we closed. He was not pushy; listened to our needs and accommodated. See David in Spartanburg!

Kay was amazing and easy to work with recommend 100%.

Very helpful and friendly!

Billy was a great salesperson and very patient and knowledgable of all the product. He greeted us as soon as we walked in and showed us a few bed sets and we found the one we was looking for. Thanks

Super easy

Went in to the store, I was greeted by Christine. She gave me good direction through the store a stayed near by for any needs I may have had, Christine was great check in with her and she will help you out. Thank you Christine ….

Keeba was a joy to work with I recommend her for your customer service.

Great help, good man, super friendly 💯💯💯

As soon as we walked in we were greeted by Keeba a really nice lady, she was very patient with us and helped us get our new living room set. People were very nice and we are so happy with our new furniture.

Ray Mack was phenomenal during my purchase. He was very patient and allowed me to test, sit, and lay on different styles before I made my final decision. Thank you Ray 😊

Kay was very helpful and patient as we made our furniture selection!

Wonderful friendly help. Lots of variety of solid furniture with reasonable prices. If you’re seeing individual pieces which add up, ask for price for a set of the pieces you want. I don’t like the negotiation that typically comes dealing with sales people, but it was a pleasant experience. Not pushy or trying to upsale. Sales rep helped us get exactly what we wanted.

Billy was very helpful and not pushy. Enjoyed working with him. Great experience, go see Billy.

Raymond is the absolute best! Highly recommend

People say buying furniture is like buying a car! I disagree if you go to Ashley furniture! Mason helped us and got us what we wanted in a timely matter without hackling us to buy extras! He was great!! Go to Ashley Furniture now and get the Black Friday sales early!

Kay was very helpful! She answered all of our questions and was very knowledgeable about everything in the store. She was also very friendly and patient while we were so indecisive! Edit: We paid $150 for delivery. We had to wait almost a month for it to be in stock. They told us it would arrive today between 10:30 am and 1 pm, then told us at 8 am it would arrive early - 10 am. Well it's almost 6 pm, our delivery has not arrived and customer service doesn't seem to care. We've wasted an entire Saturday with our living room in disarray and not able to get anything done. Wish we'd went somewhere else and had new furniture a month ago. Edit 2: They just arrived at 7 pm and it's DAMAGED! So they are taking it back, we're still without a couch, and they're closed for two days so we have to wait on next steps. Worst experience I've ever had with a purchase. Very frustrating to wait a whole day for a broken item. Edit 3: Two weeks later, we were just delivered ANOTHER DAMAGED COUCH!! Do NOT purchase from Ashley Furniture. I can't even understand how this keeps happening. Worst experience I've ever had purchasing anything.

Kay was great and very helpful!

Kay is awesome very helpful and friendly. Showed me around and gave me the best deals. Thanks!

Kay was very helpful and informative!

Nothing in stock and over priced in my opinion.

Raymond is the best! He's so patient and helpful. I am a repeat customer of his.

The sales rep was so kind and made me feel so comfortable great details and she was knowledgeable about the product

Sales person (Billy) was wonderful. Was patient a took his time with me. This lead to a great choice for what I was looking for.

Mason was very very helpful in answering any questions we had through the whole buying experience

Mason assisted us tonight and was so helpful and friendly!

Was buying beds and other things and was treated very well. Mr. Irby helped me with questions and was very helpful. Will order from this store in the near future.

Mason was very helpful! And personable

Mason was very helpful and made the transaction easy

Raymond was on point with my furniture needs. He was kind, professional, and knowledgeable the store and products. If you have furniture needs go see Raymond.

My salesperson was very helpful and not smothering. I found what I was looking for and the resulting transaction was smooth.

Raymond did a fantastic job assisting my family in purchasing add-ons for our couch collection and purchasing a dining room table. The Spartanburg team, as a whole, was very friendly and welcoming. Large selection to browse through in this location.

Great service and staff

Working with Rob and Christine made it easy, simple, and painless.

Raymond was awesome!!!

Raymond was amazing!

Cell support was excellent. Miss Kay helped me look at all the options and readily looked up availabilities for me. Very satisfied customer.

Great customer service by Christine. She was so helpful in finding us the right furniture for our home.

Mason Wilson was our Ashley rep (Spartanburg SC) and he was amazing. He was very professional and knowledgeable with the products. He has been with Ashley for over 12 years. You can tell he loves what he does and dealing with people. I can’t wait to get our living room furniture and tables. Brought my new lamps home today. I love Ashley furniture. Make sure to ask for Mason.

My husband and I were looking for furniture for our new place, Kay was a tremendous help to us!!

Great service from Billy. He had such a positive attitude. I look forward to doing business with him again.

Great service from Billy. He answered all our questions and showed us several options. Very nice gentleman.

Kay helped us and got exactly what we needed.

Raymond had such a positive attitude and made my experience great! I look forward to doing business again!

Keeba was very friendly, informative and helpful with me getting a dining room set. Great customer service!!

Mason was extremely helpful and very friendly.

Very friendly staff. No pressure and very knowledgeable. They had a nice selection of couches and we found what we needed. Ask for Kay or Keeba. They will take good care of you.

Raymond was very nice. He helped us find the perfect sectional to fit our needs and our home. Thanks again 😁 ✨️UPDATE✨️ We ordered 1 extra center piece for our sectional, and because of that, we had to wait until it came in around the 21st of December, we ordered the sectional on November 12th. We THOUGHT that's not so bad... At least we will have it by Christmas... 🥺 BUT NO, Here we are, literally 2 months later, still no update on our purchase, so we drove to the store (40 mins away) and asked what the deal was? We were told everything should be in that week or the next, as I'm typing the "next week." Has passed, Still no update, calling customer service is a waste of time, they will not connect you to the store and they will not tell you anything... i mean, we spent like 3,600 on this sectional. You'd think they would be more willing to give you your order. Therefore, I'm only giving 3 stars now instead of 5. Only because the wait has taken way too long. 😔 the staff at the store is amazing, but bc of this ridiculous long wait. I have to drop stars.. In all honesty, I wish we would have waited to order that 1 stupid piece because we could have already had our sectional..... ✨️

She was great

Christine was pleasant, patient and professional. I was in town to purchase a gift for my Mom. We were in and out in less than an hour. I appreciate this level of professionalism.

Ask for Christine when you visit this location. She took right of us right away.... Easier than trying to order online, which is the problem we were having and the reason why we ended up visiting the store.

Keeba was so friendly in helping us buy our new couch!!

Kay was wonderful!

Keeba gave us a great first time experience shopping at Ashly’s making sure we were comfortable and taking care of quickly! We were in and out and now have a beautiful couch for a great price. Thanks!

Mason was very helpful and knowledgeable. Made the process quick and easy. Not a pushy salesman!

Lynne Flynn!! No pressure shopping! Extremely knowledgeable, helpful, friendly and a pleasure to work with our purchase! When you walk in, say, "I'm here to see Lynne Flynn!

She was very nice and patient. She explained everything where I could understand it.I would give her a10.

Christine was the best ever. She helped with every aspect of getting the furniture we needed!!

Lynn was fabulous and so helpful today! We will definitely be back!!

Lynn Flin great service and experience

Lynn Flynn was very patient and professional. Thank you so much Lynn

Kay Griese was super helpful and worked in a timely manner to assist me in purchasing a beautiful couch and dining room table!

Had a great experience with Christine, she was very helpful and got me exactly what I needed in no time, including help with financing. Definitely recommend her and this business!

Keeba was the best person to work with. Pleasure, friendly , and informative! Thank you

Billy Irby was very helpful, patient and knowledgeable. Gives us an amazing service. Very appreciated his time!

Raymond was awesome! Great prices in the outlet and great customer service!

The sales associate was very nice and attentive. I was interested in purchasing a mattress and he was very helpful and showed me several selections in the price rangei and quality requested. I purchased the mattress and it will be delivered next week. Very satisfied with my purchase.

Billy was absolutely wonderful and an excellent salesperson! He showed me everything and walked me around the store, discussing each of the options on the floor and available to me online. I had an idea of what I was looking for and he found exactly that for me.

Amazing experience furnishing our new home. Ask for Christine, she makes things happen and is a delight to do business with!

Kay was fantastic helping us find what we needed. Highly recommend!!

Great customer service and help with all my questions. Thank you Billy.

Kay was very helpful and friendly . Would stop again .

Super quick and helpful...Kay

Purchased a desk and couch and received phenomenal service from Mason. Great guy to talk to and very helpful.

stopped into Ashley's to get a living room set, Mason was extremely helpful and thorough and made the experience a pleasure. Thanks Mason.

Kay was very helpful, patient, and knowledgeable. She humored us while we laid on the mattresses. We purchased two bedroom suites today and she didn’t even mind my husband sleeping on a super soft sofa while we did paperwork.

Purchased a living room set from Melanie and she made the process so easy and painless. Informative and helpful. Thank you!

Melanie and Mason are wonderful! They made the process seamless and helped us find the perfect couch to last our family years! Would absolutely recommend using them for any purchases!!

Mason and Melanie are the best

Mason W. Is the most helpful salesman i have ever worked with. Mason helped us set up our new home. This Ashley furniture is the best.

Melanie was amazing! and very helpful to us. She is knowledgeable and gave us a lot of ideas for our dining set.

Kay did a great job!

Lynn was amazing!

I worked with Lynn. Very professional and personal. A great addition to your Spartanburg store

Mason was wonderful helping us today !

Kay was very great

Lynn was great very nice and friendly in addition to being so helpful and patient with me.

A friend and I shopped the Spartanburg Ashley store. First moment we walked in we were greeted by Keeba and her million dollar smile. Keeba was like shopping with a friend you didn't know you needed. Her smile and top tier customer service and big personality is every shoppers dream. The sales process was seamless and effortless she knew just what to do from start to finish to close the sale ! Oh did I tell you all how much we sniggled, giggled and laughed.🤭🤣😅 Keeba keep shining darling and I will see you next time for sure. 🥰✨️💕🫶🏽💕🤗

Had a great experience with Christine! She made the process easy and seamless. Great prices as well!

MELANIE IS A QUEEN. Shop with her and you won't be disappointed! :)

Melanie was absolutely! She was so personable and helpful for our purchase!

Would highly recommend shopping here with Melanie. One of the coolest honest sales rep I’ve ever came in contact with.

Billy is amazing!very cordial and took care of us through the whole process!

If you are looking for a sales person to help you Melanie is your girl she understands what you want and does everything to get you what you need! So personable and friendly.

Go see Billy Irby he is a great salesman, he will make sure you’re satisfied before leaving.

melanie was great! 😊 wish i could give her more than 5 stars!

Beautiful furniture I found what I needed with a great customer service by Billy I recommend this store if you need anything for your home

Melanie Pratt was great!

Melanie is amazing 🤩💯

Ray was awesome and very helpful! Definitely will be back for our next purchase!

Awesome experience.. Thank you Raymond!

We received friendly customer service from David Boyd. All of our questions were answered and we found a wonderful product.

Kristen was great

Christine was super helpful! We found exactly what we were looking for. Overall a great experience.

I’ve had nothing but good service from Ashley’s furniture in Spartanburg. Mason was the salesman and he was great! Highly recommend!

Raymond was AWESOME!!! 10/10. He really got us an awesome deal!

Came and purchased a TV entertainment stand and Raymond was friendly, approachable, and was great to work with. He made purchasing quick and simple, jus a i like it.

We had a wonderful experience purchasing furniture with Keeba today. Thank y'all so much 😊

Mason greeted me quickly and was able to make purchasing a smooth process. Thank you.

David was Awesome! Very down to earth and not a pushy salesman! Ask for David when you go! He will work it out for you!

5⭐️

Kay gave us great service. I would highly recommend her.

We dealt with Rob on our first visit to look around. He was nice and professional with no pressure. A few weeks later we went in to narrow our choices and Rob was not in yet, but had the pleasure of dealing with Raymond. Super nice, no pressure, and knowledgeable. Very helpful Young man. We made our decision, and Raymond made the buying experience pleasurable. Highly recommend.

Mrs. Kay was a gracious host. Sell went smoothly and quick.

We just purchased a bed (mattress and frame) from Ashley’s store in Spartanburg yesterday and it was a good experience from start to finish. The selection of available products was great and our sales representative, Christine Gowan, was excellent in helping us make our selection. Thank you Christine. We appreciate your knowledge and helpfulness and highly recommend you to others.

I really enjoyed working with Melanie. She is really good at what she does!

Thank you Mason for all your help and amazing customer service. I appreciate your patience and helping us purchase our dining table.

Mason was very knowledgeable, quick to answer any questions I had, and helped me get the perfect accent piece ordered for my new home. Highly recommend!

Staff was helpful. We found exactly what we were looking for.

Thank you mason

Mason did an amazing job helping us purchase bedroom and living room furniture. He was professional, quick to help, and helped make our process smooth.

Mason was fantastic!

Mason went above and beyond finding me what I needed. He was friendly and family orientated. I could not have asked for a better salesman!

Melanie was so helpful getting us our new sectional! Happy we came in and had a great experience!

Melanie was very knowledgeable, kind caring. Amazing personality and really helped me choose awsome furniture that I absolutely love ❤️

Amazing experience! Mason was able to get dressers and table for us at a great price! 10/10 experience!

Mason was such a great help and I got the bed I wanted .

Raymond was excellent

Kay really helped us out. She was very knowledgeable and the sofa felt great!

If you’re looking for a new furniture, ask for Mason! He was very courteous and thorough in helping me select the best option for my family. Christina was also great!

A fabulous customer service.

Melanie is Awesome! Great service.

I had a good experience. Christine helped me with everything I needed. I recommend her.

Melanie was knowledgeable and great and very helpful and friendly with my visit to your store.

Keeba and Billy were knowledgeable and very pleasant to work with! They both made the experience great!

I had a fantastic experience at Ashley HomeStore thanks to Kay. She was incredibly knowledgeable, personable, and did an excellent job helping me. Her expertise and friendly demeanor made my visit enjoyable and productive. I highly recommend seeking out Kay for any assistance you need at this Ashley HomeStore!

We had the pleasure of working with Raymond. Fantastic experience. He was not pushy but very helpful. Good people person skills and made the experience of parting with cold hard cash tolerable. Perhaps the store will change its name to Raymond over Ashley.

We just bought a new bed frame and night stand. Mason was so helpful and made the entire process super easy. He is so easy to talk to and doesn't pressure you into anything. We will definitely come back and work with him next time we are looking for furniture!

Mason was excellent to work with! He helped my mom and I get the items we wanted.

Thanks Melanie you were great to work with

Excellent customer service!! Very friendly

Excellent service from Mason. He helped to recommend sofas that really suited us and found one that was just right.

Mason Wilson is very knowledgeable and a great salesperson to work with! Highly recommend!

I had an outstanding experience at Ashley Furniture, thanks to Raymond Mack. From the moment I walked in, Raymond’s friendly and professional demeanor made me feel welcome. He took the time to listen to my needs and offered expert advice to help me find the perfect pieces for my home. Raymond’s knowledge of the products was impressive, and he was incredibly patient as I made my decisions. He went above and beyond to ensure I was satisfied with my choices, and his attention to detail was impeccable. I highly recommend seeking out Raymond Mack if you’re shopping at Ashley Furniture. He made the entire process smooth and enjoyable, and I’m thrilled with my new furniture!

David greeted us when we came in. He was super nice, very helpful. Honest. The whole process was very easy buying furniture. I felt relaxed the whole time. Everyone was super friendly.

We visited the Ashley store and Raymond helped us out! We received awesome service. We will definitely go back and ask for him!

Big Thank You to Mason at the Westgate Ashley Furniture Store for helping us find the perfect livingroom suit for our needs. Look forward shopping with you again when we redo our bedroom.

I worked with Mason to buy furniture and he is amazing! He not only took time to greet me and connect with me the first time I visited. The second time, he was just as welcoming. He was clear, knowledgeable, and easy to work with. I walked away happy with my furniture and will be coming back here to Ashley and Mason!

Fantastic experience with Mason at the store in Spartanburg SC. A++

Mason assisted us promptly and was very thorough with everything when involving our purchase. We were very pleased with the service and appreciated how knowledgeable he was and it was done with great ease.

Mason helped me find the perfect mattress for me. It was an easy process. Ask for Mason to help you with your purchase.

Mason was our salesman and we couldn't have asked for anyone better! He was very knowledgeable about the products, very friendly, and absolutely AWESOME to work with. He got us the very best price and made sure we were comfortable with our purchase before we left the store. The merchandise is top notch and high quality. Wonderful to do business with ! Great experience all around !

Got a great deal on some furniture!! Mr. Mason was so helpful and kind!!

Christine was very helpful at the Spartanburg store. She helped us to just what we were looking for at the right price.

We were at the Spartanburg store and our customer service representative did a great job helping us. He was fun loving with a great spirit and answered all our questions and concerns. Thank You Raymond. We would love to do business with him again even though he's a Cowboy's Fan. 🤣💦💦 Great furniture Ashley.

Had a great experience. Quick service. Would do business here again.

Mason was AMAZING with the purchase of my new of my furniture. He gave some amazing incentives and discounts. Definitely go and see him.

Mason helped me pick out a couch for my dorm room and he was awesome. Would highly recommend coming to this store.

Ask for Raymond! Great service!

I was so impressed with the amount of customer service service provided to me by your representative Christine. Just prior to coming by to check out the Tempur-pedic beds at Ashley’s, I stopped at sleep number. Their disinterest in me as a customer and lack of Attentiveness to my needs was so unnerving. When I arrived at Ashley’s, Christine happily greeted me, listened to me and took so much time in providing me exactly what I needed. She treated me as an individual. I am so impressed with the service provided. I actually bought a purple pillow and love it! I will definitely recommend Ashley’s, and especially Christine, to anyone who is in search of good old-fashioned customer service! Christine represents your company well! I am hoping that the delivery service and your representatives on that end are as kind and professional.

Great customer service as always.

Because I knew what I wanted, Kay had me in and out from placing my order in about 15 minutes, AND she gave me an awesome discount without my even asking! This isn’t my first experience at Ashley, but everytime I visit I am pleased. I can’t wait for my new piece to be delivered!

Melanie is great!

Melanie was the best. With everything she has helped us with today. We absolutely Adore her. Thank you So much Ms.Melanie

10-4 Monday-Friday for pickup hours are NOT in the best interest of customers in general but especially for the ones who work a normal 8-5 Monday-Friday job, no one can take time off from work to pick up furniture, try putting customers FIRST and never mentioning being “short staffed” as reason why “a manager can’t take 10 mins to hold a door or secure an alarm for pickups” per Melanie or stating that it isn’t “fair” to other employees who work off commission (duh) when I saw those “other” employees sitting on couches/one scrolling Facebook at a dinning table or just simply walking around with their phones in their hands not interacting with other customers but instead making reasonable/understandable exceptions should be put FIRST in providing excellent customer service. Maybe she (Melanie) was just simply not interested in a $700 sale since she too works off commission.

Melanie had wonderful customer service, was understanding, patient, polite and accommodating.

If anyone stops by this location, make sure you speak with Melanie. She will make sure you get what you need. Fantastic service

Very nice, helpful and patient!

Absolutely great service mason help us around