Ashley Outlet | Antioch, TN 37013

I enjoyed my experience at this Ashley. Anna was knowledgeable & extremely helpful. She asked excellent questions pertaining to us purchasing a couch& dresser. I will definitely be back

I wish I could give 0 stars. We ordered the king size bed on March 11th and they delivered the bed without rails as the driver said they forgot the center rails at the warehouse. Most annoying thing is they charged 100$ for delivering the bed. He said it takes 20 mins to get the rails from ware house and deliver once the customer care agent confirms. Someone from customer care called us and said they will take care of the issue. I waited for couple of days and called them again to check on the status. Days became weeks and weeks turned to months. After continuous calls to customer care and Ashley store manager none helped us and responded back on the rails. They delivered the rails on May 25th(delivered rails are the cheapest quality one’s). They took 2 months to deliver the worst quality rails. So you can imagine the service they provide now. Ridiculous customer service and unacceptable behavior.

No one there including ismael was willing to help

Customer service was outstanding

The GREATEST experience ever with Ashley Outlet in Antioch TN, out of 15 years of doing business with them. AWESOME place to shop!!!