Ashley Store
Open today: 10:00 AM - 08:00 PM
Our Showroom in Clarksville, TN is OPEN for you! Please call or text us at 931-919-2400 for assistance.
Whether you’re creating a space where friends and family can relax a spell, updating a room or several, or are eager to find the right accessories for the finishing touch, come visit us at Ashley Clarksville! We’re delighted that our neighbors in Clarksville, Montgomery County, and the greater Clarksville metropolitan area trust our friendly and helpful staff to help them discover traditional, comfortable, and contemporary furnishings and decor at affordable prices. Drop by to see what’s new in-store today!
Here at Ashley Clarksville, we understand that your home is a place with memories to cherish, whether you’re living at Fort Campbell, an apartment near Austin Peay State University, or an elegant multi-story home befitting our Gateway to the New South. That’s why we arrange our showroom by style so you can explore what might work in your space.
Our living room furniture selection includes popular farmhouse and rustic looks, along with coastal, midcentury modern, modern, and boho lines, such as our Lindyn Collection. With versatile plush upholstery, customizable or standard layouts, and a durable foundation system, it’s inviting on both balmy days and chilly nights.
Our reclining sofas and sectionals, featuring hidden storage, high-performance fabrics, and one-touch power controls, give friends and family the best seats in the room. Once warmer weather arrives, welcome guests or unwind outside with our weather-resistant outdoor furniture, with loveseats, sofas, sectionals, accent pieces, rugs, lighting, and more to create your favorite retreat right in your backyard.
Don’t forget to check out our mattresses for a restful night’s sleep. We carry all the top brands, including Tempur-Pedic, Purple, Sealy, Beautyrest Black, Serta, Stearns & Foster, Simmons, and our own rigorously tested Ashley Sleep line. We have memory foam, hybrid styles, pillow tops, and cooling technology to keep you comfortable all night long.
Ashley Clarksville is honored to give back however we can through helping our customers day to day and through social responsibility initiatives such as Ashley’s charitable Hope to Dream program. Through this generous program, we donate a portion of our mattress sales so that deserving children can have twin beds of their own, complete with pillows and bedding, ensuring sweet dreams so they can lead productive, healthy lives.
You’ll find our Ashley Clarksville showroom at 111 Merchants Blvd., right near the junction of Wilma Rudolph Boulevard and the 101st Airborne Division Parkway (Warfield Boulevard). Stop in from 10 a.m. to 8 p.m. Monday through Saturday or from 12 p.m. to 6 p.m. on Sunday. For more information about our store or other Ashley locations in Tennessee or to speak with one of our sales associates, please call us at (931) 919-2400.
JB customer service was amazing.
Leroy and Shay were awesome, I am very satisfied
Very knowledgeable and helpful. Easy purchase with price matching
Super store. Excellent location. Very friendly sales team there. They don’t crowd you or push you like some other furniture stores we looked at. They weren’t looking at a sale or quota or numbers. They wanted us to find exactly what we wanted. They even moved different pieces of furniture around from all over the store to help my wife get a clearer picture of what end tables would go with her new living room furniture. We would definitely recommend this store and the sales team there again. Ask for Casey when you get there. She’s amazing.
JB provided excellent service. He was extremely helpful. Would be happy purchasing more furniture with him.
JB is a great salesman, very patient & knowledgeable. I love the recliner , I chose.
Great customer service! Quick and easy. Nothing but smiles. Leroy and Shay were awesome!
Natalie was very helpful in getting what we came in for ordered.
The sales representative, Mr. Jones, was VERY helpful and knowledgeable about the merchandise to fit my desires. He helped me find what I wanted and in budget. He was very patient, kind, smiling and helped alot! I WILL be returning for a future purchase to the store with JaBaree Jones help. The front desk customer service representatives were also very helpful, nice, smiling, cheerful and I will be returning to purchase again from Mr. Jones at your store in Clarksville, TN. .
Young lady that helped us was well informed, knowledgeable, very pleasant! She is an outstanding asset and representative of your company! I highly recommend her to be promoted to more responsible positions for the good of your company!
Armando was so helpful and patient with us. We had to leave to do some measurements and come back a few days later. Him and the manager, Jaclyn were very helpful. We got our couch delivered 6 days later. We love it!!
I came in on Saturday, the 27th, and was greeted by Jacklyn. She asked if she could help me and I explained to her that I was looking at the moment due to in the process of buying a house. I will say that due to Jacklyn’s friendliness and not being so pushy, like some other places I had been to, I will be coming back to see her when I do make that final purchase!
They made buying my daughter a bedroom suit and the whole family new mattresses so simple and fun! Thanks to Amber and Jaclyn for all your help!!
Marcus and Lady did an excellent job with assisting me with my purchase. Marcus helped me hone in on exactly what I needed and Lady processed my paperwork and got me complete in an efficient manner!
Wife and i had a great experience buying a new couch together. Maria greeted us right when we walked in and directed us to exactly what we wanted to look at. She let us explore the store at our own pace, staying in easy to fond locations when we had questions. We found exactly the couch we wanted and for an excellent price. Thank you Maria!
Had a great an experience! All the employees were great, gave us our space to be able to freely look around and when we had questions Tom had the answers! Would definitely shop with them again!
Came into the local store over the weekend an associate had assisted me to begin with and was gone home for the day so the manager Mrs Jaclyn helped me finish up and did a great on getting us exactly what we needed and getting us in and out quickly. Thanks for making it easy for us to make our final decision Jaclyn
Jaclyn was amazing and very helpful. She made the experience very easy and I really enjoyed my time there and I will most definitely be coming back.
I had the most awesome buying experience. Amber deserves 10 stars for her professionalism, customer service and creativity. It was like having my own designer. I needed to furnish a small space for my mother and she worked with me on 2 different days to accomplish my goal. Make sure to ask for her if you visit the Clarksville store! She definitely loves her job😊 She is the BEST!!
JB was great to work with! Very personable and calm demeanour.
My experience was a delight. Tom was amazing. He was very knowledgeable and kind. I did not feel pressured at all. He answered my questions thoroughly and guided me to the pieces of furniture I was looking for. The ladies at the desk were also kind and knowledgeable. I would definitely recommend the Ashley’s store in Clarksville. They were amazing!
Very friendly and was easy to work with. Loved the people.
I was very satisfied with my services today. Amber was my sales lady and she presented a very good service to me. She was kind, energetic, and was very knowledgeable to answer all my questions. She also helped me carefully navigate through my choices to come to the best conclusion.
JB made the process quick and easy.
Leroy was helpful, attentive without giving us the hard sell
Skylar restored my faith in Ashley furniture after a horrible experience at another location in another state. Will be back
Great team would recommend going here. Marcus was so helpful. I came in to buy a desk and left with a bedroom set. Would highly recommend. Jacklyn was so knowledgeable as well. We will be back
Marcus was very knowledgeable, informative and helpful when it came to any questions we had. Definitely something you look for in a sales associate.
Casey was a great salesperson. She answered all of my questions and was very attentive. Makayla did an amazing job assisting with my checkout.
Jared was amazing! He answered all of my questions and showed me all of the possibilities with pricing as we went through and picked furniture. Super patient, knowledgeable, and accommodating. Highly recommend him! We will be coming back for my bedroom furniture after we finish upgrading my son’s room. 12/10 experience everyone was so nice.
Jarrod was very helpful and patient. He was quick to respond and very energetic. Lady made checking out a breeze. Our overall experience was great! Thank you!
Marcus was extremely helpful and very kind when helping me look for a mattress. He went above and beyond what normal sales people do and I honestly can't wait to have a restful sleep again! Makayla was also very sweet and had a very warm personality! Overall a great experience with friendly staff all around!
Marcus and the whole team were nothing but respectful and helpful. Gave us time and space to shop without feeling like a salesperson.
We had a great experience. Jabaree was extremely helpful to us.
Jarrod was absolutely amazing!! He was so enthusiastic and knowledgeable about the products. My daughter was unsure of what she wanted, he found several selections, and was able to give the pros and cons of each. Five star treatment, for sure!!
Jarrod was super nice and professional. Staff its amazing. They have lots of furniture options. Good deals and quality products. Very enjoyable experience.
I had a wonderful experience. I was greeted as soon as I walked in the door. I did not feel pressured to make a purchase. Once I found something that I really like but wasn’t able to find it in the store the sales associate,Amber, went above and beyond to find the item for me. She also verified I could get it with a fireplace. She took the time to help me find end tables that would go with it. The finance process is very easy and there are different options available. I would recommend Ashely Furniture in Clarksville to anyone looking to for a place to shop for furniture.
Amber was great, she listened to what I was looking for and made great recommendations that aligned perfectly for what I was needing. Makayla helped make the purchasing process smooth and pain free.
Maria went above and beyond to assist us in seeing our options and Jackyn helped to complete our purchase in a timely matter.
Skylar was great help during our buying process! This was our second visit to the store so we were sure on what we wanted, very easy process.
Maria helped us a lot to find our perfect sofa, she was very patient and knowledgeable.
JB was professional, very knowledgeable when asked questions about the furniture and very helpful.
Jarrod and LaMyiah were very helpful. We were in and out quickly and were able to find something to fit with our dining set.
A friend and I visited the Ashley store in Clarksville TN yesterday and everyone there was so helpful not only with his but they were training a new girl need Lady and they were so very patient with her and walked her thru everything step by step. Amber was our sales associate and it's the second time we have been in to the store and she has worked with us. Amber is fabulous and very knowledgeable about what she sales and what's in stock at the warehouse. She is an absolute joy to work with. Amber, Lady, and all the service girls were very welcoming and helpful and they all have taken Lady under there wing and are teaching her well. I was very happy w my visit with them yesterday and I love the couch I bought so Thank you Amber and the team.
JB provided excellent customer service
The staff is very friendly, knowledgeable on the brands, answering all questions we had. Great experience and we will shop there again.
The interactions I had with all the employees were very positive. They completely understood the couple-contrast we had going on especially with the communication. I had my ideas and my partner his own, eventually we came to an agreement and the representatives were excellent through the entire process! I picked up the product myself as requested and assembled upon delivery. Whilst unboxing our piece however, i noticed there is a protective open-faced frame that comes tacked into the bottom of the chest of drawers. While it may be a protective measure it was a challenge to get off the base. No damage through the process between our problem-solving skills, but if most products have that tacked-in protective frame at any part of the furniture, i definitely recommend having professionals do the delivery and assembly for you!
Great
I just moved to Clarksville and needed to purchase a whole new set of furniture. I went to Ashley Furniture in Clarksville and had the most wonderful experience I have ever had at any furniture store. The staff is incredible, knowledgeable and kind. Jerrod worked with us and spent his time finding a wide variety of pieces that would work in my new home. Not only did he know the merchandise inside and out, he also took notes on the spaces I described to him and picked pieces he knew would go well in the spaces. He spent hours with us and made sure we had seen all the options and separate pieces so we could make the most informed decision. We were also able to set up delivery and installation for a very affordable price within one week of ordering. For a wonderful furniture experience, look no further! Head down to Ashley Furniture in Clarksville and ask for Jerrod!
Great experience! Marcus was super helpful and found us the perfect mattress! Highly recommend him and Ashley Furniture!
Sales associate Leroy was very helpful, knowledgeable of the product and allowed us to browse without pressure.
Marcus was great! Very friendly and knowledgeable of the products..
Sales associate was very helpful in soecial ordering my item
Jabaree greeted me when I walked through the door. He let me browse and came to check on me. He was extremely friendly, polite, and knowledgeable about the furniture.
Jerod was very knowledgeable and showed us pieces in the store as well as inventory that matched our ideas.
JB was very helpful when needing to switch between a few options & needing to figure out the configuration that I needed!
Tom was a friendly, knowledgeable salesperson. Listened to my furniture need and showed me options. Nice selection to choose from. I visited many furniture stores in Clarksville before making my decision. Ashley had the best choices and will be my first stop when furniture shopping in the future.
Thanks for getting us taken care quickly and efficiently. We appreciate the friendly help today.
Natalie and makayla were amazing and made sure all of our furniture needs were met! Thank you!
Thomas was excellent and helped us so much
Jabaree was very helpful and got us taken care of fast with all the information we needed
Wonderful!! We were greeted at the door. Leroy was very patient with us. He helped us to find the furniture we were looking for. He helped us through the process. I will definitely ask him to help us in the future.
Great service. Natalie greeted me at the door, gave me time to shop and was available when i had a question.
Casey was very nice and helpful.
Jarrod and Shay were both so nice! Jarrod was very professional, and friendly. I was able to find what I needed and I did not feel pressured. Overall, it was one of the nicest experiences I have had shopping for furniture. I will definitely be returning to Ashley Furniture in the future.
All the employees were awesome! Lydia and Natalie helped me get my dream couch in record time and had great customer service. I will be making all future furniture purchases through this location.
Skylar was extremely helpful and knowledgeable. She was extremely patient with me when I have no clue what I’m looking for. Giving me all the information so o could choose the best furniture for me. 10/10 would recommend her to everyone I know looking for furniture.
Amber was great!
Jared was great!
Fast and friendly customer service. Casey our salesperson spoke clearly and helped us understand all the warranties that we had open to us. Lamiyah our customer support specialist was super fast at checking us out and even got us to pick up our bed the same day. Overall highly recommend this store even if you want to just look around.
Amber was awsome made it super easy for us and comfortable. She helped us picture and find a perfect couch. Just overall made it a quick smooth process for us first time buyers !!!
Wonderful people to deal with,very helpful very friendly. Largest selection of furniture to choose from. No complaints whatsoever. With a credit line open purchasing furniture is that much easier.
Armando was so helpful and straight to the point of why I came in! Will definitely be back to purchase from him again!
The service at Ashley was excellent Jarrod was spot on as a salesman. Well knowledgeable. Lydia the customer support specialist was clear went over every detail . Both made you want to buy more things . They are great employees
I recently moved to Clarksville and Ashley Furniture was one of my first stops! Natalie was amazing to work with and to seal the deal, Makayla helped me in the end!! I love it here!
Jarrod was great. We were on our way out the door when we met Jarrod. He was friendly, knowledgeable, professional and all around a very personable. The rest of the staff was a pleasure to deal with. We were there after closing, and not one person said or did anything to rush us out the door. We left feeling good about our purchase.
Fantastic service, gave info on what our needs were. They were able to help us on cost and services we need for the delivery. They provided ways to also give us additional details for delivery and what to expect.
Amber was awesome to work with!
Nice selection, friendly and helpful staff.
I located just what I needed, and Dalton and Serra, very efficiently located my requested items. They confirmed the selection (color and size) and took my order over the phone.
Going into Ashley's in Clarksville, TN., and being met at the door with a great greeting was very pleasing. Marcus was my wife and my sales associate, he make it quite easy to make a quick decision on our purchase. Marcus was very pleasant to work with. Thumps up to Marcus.
Natalie was amazing and took such good care of us. Definitely recommend talking to her!!! She knew her stuff and listened to exactly what we were wanting! Can’t wait for our new couch to come in!
Amber was super helpful and engaging to help find us the information to the products that we were interested in and was really easy to work with. Makayla was really nice as well, going over each product when it came time to purchase them. We will be back for more later!
Amber was very professional and knew exactly what I wanted.
We went in just looking, Amber was our sales lady. She was very kind and helpful, we ended up with a dinning room set and end tables. Thanks again Amber for all your help.
Had such a great experience with Ashley Furniture!! When we walked it we were not attacked, we were able to walk around peacefully, when I did have a question I was quick to find Amber and she was so easy, friendly to talk to, we later came back to purchase our furniture and was greeted by Marcus, who was always very informative, respectful, and also let us have our space! When it was time to check out Shay at customer service was so sweet and very helpful! I would definitely be shopping here again on the future.. Thank you!
They always have what I am looking for and are polite and professional. Great service.
Skylar was incredible to work with and should be in charge of sales training for Ashley’s! She took what I thought I knew, professionally educated me on the product and included our children into the sales pitch. We were in and out within an hr and furnished half our home, 5 Stars!
Absolutely stellar customer service. If you have any questions Jarrod is your man. Made everything very simple and seamless
Marcus was very professional he was able to answer all my questions and provide options on style and delivery.
Natalie was such a great help! Tom too! They all helped and told us everything we needed to know. We will be back to get us a bed.
Tom was a great guy, very professional and friendly. Got us the best possible price too highly recommended
Tom was straightforward, the price was right, and the sales staff is beyond helpful!
Excellent service
Tom and Lydia were amazing!! They got me the best deal and really listened to what I wanted.
Everyone was very friendly and helpful. Outstanding customer service every time we come in.
Tom was great to us! Highly recommend!
Our experience was exceptional! Skylar was absolutely wonderful! She took a great amount of time. She offered opinions and we found exactly what we needed. The process was very quick and easy. Lamyiah was fantastic and took extra care in her processing of our purchase. We are very excited about our upcoming delivery. I cannot say enough good things about our experience with Skylar and Lamyiah!! Thank you so much!
Great service
Lydia and Natalie helped us, they were amazing…we will definitely comeback to see them. .
The sale person was very helpful and didn’t feel pressured
Everyone is super friendly! Quick and easy process! Makayla explained everything very well.
I made two trips to Ashley Furniture, both equally amazing but different in their own respect. My first encounter was with Jarrod, who was great. I love his honesty and transparency and help with making my selections. My second trip was with Skylar, where I actually committed to my selections. First let me say Sklyar was phenomenal and I absolutely loved the way she complimented Jarrod throughout our conversation. That's what team work is about!! Makayla, you don't get off so easy..although our encounter was short and sweet, it was still great. This trio is a little dream team that exudes customer service! 10/10 recommend!
Big thank you to Maria. The sweetest & had the answers to all my questions!
Amber was right there to assist me! I already knew what I wanted and it only took her two minutes to check if my item was in stock. She took me to Shay who was also super sweet to get me checked out. I was in and out in less than ten minutes. I was also greeted by another associate by name. I always love coming into my local Ashley. Thanks Amber and Shay! 😁
Skylar made the shopping so easy, Thank you !😊
Great experience at this Ashley’s in Clarksville TN! We were waited on by Skylar who was the perfect sales woman! She was kind, informative, and not at all pushy. She kept in contact with us through the whole process and adapted to a better mode of communication for us through text. The whole process was easy and worked perfect for my husband and I!
They were great! Marcus was a pro, gave us info, but not pushy. Overall enjoyable experience
Our sales person, Casey was very helpful and extremely knowledgeable about the mattresses we tried out. You could tell that she had researched each mattress closely and knew the details that would help our back issues, etc. She also heard us find the very best mattress in our price range and helped us find the best deal for it. I highly recommend Casey at Ashley furniture on Wilma Rudolph Blvd. in Clarksville, TN! 👍
Amber was extremely knowledgeable and courteous.
The sales lady was very nice and efficient however there was an elderly man that worked there he was very rude to me He needs a course in customer service if I knew his name I would certainly be displaying it. He should be shamed
Great place, great people, very friendly. I will recommend to everyone.
Jarrod was great! Friendly, helpful, knowledgeable. He made my search for a sofa super easy!
The sale person was great.
Everything was perfect from the time we walked in the door making our purchase and leaving. From door to door was perfect
Love doing business with Ashley Furniture in Clarksville, TN. They are so helpful and the least pushy sales people I’ve ever met. Skylar was our salesperson. We were looking for a new mattress. She spent over an hour helping us find the perfect one. When we were convinced we had, she suggested we think on it some. We left and tried a few other stores but made our way back. We decided on the one we wanted and Skylar and Lydia walked us through all the financials and warranty information. They were so helpful and knowledgeable. Ashley Furniture in Clarksville has found a new customer for life. Thank you Skylar and Lydia!
Armando was amazing! It took us sometimes to finally decided what we wanted but, he was very patient , kind, and answered all of our questions, also very knowledgeable. Thank you Armando!
Armando was great.
A big thank you to the Clarksville store associates for helping me get a couch perfect for my home. I was in the store for quite a while looking at all the different styles and Tom answered all my questions. He showed me models I liked and found similar ones until I decided on one that I loved. It was delivered this morning and I can’t be happier. Another thank you to Ms Michelle who made the checking out process easy and quick while still explaining all the information I needed to know. 10/10 experience for me and I will recommend.
Jarrod was great! He was very knowledgeable and easy to work with. He and Jamyiah are the best!
Smooth transaction and beautiful store. They have quite the inventory. Armando was a class act. Took me right to what I was looking for. Quick and easy.
Helpful bilingual worker and weet lady at front desk. Cheerful and helpful ☺️
Arnando was very helpful.
I randomly stopped into the Ashley Furniture store today to look at beds and bedroom sets. I was welcomed and greeted by the sweetest woman named Natalie! She went around the store with me helping me decide on a bed, style and educated me on what would last had great quality (wood) vs durability of the cheaper plywood even did my measurements. Natalie was an absolute pleasure to work with, such a delight! Lydia was also so great and friendly! She took care of my purchase and checkout with ease. i will be back for more furniture!
Makayla was absolutely fantastic!!!
Props to Dalton for his patients and expertise. He was very professional and we appreciate that he was attentive which assisted on our decision making. Also props to Lydia for the painless end process and assurance of product quality.
Best customer service out there. Leroy was my salesman. And the girls at the desk are just pleasant as you can be. Specifically, Michelle, Lamyiah, Jaclyn, Lydia. . They all deserve a raise.
We already knew what we wanted and had a previous quote. The purchase transaction was very quick already having this information from our previous visit. Tom was easy to work with.
They did a great job educating me about the differences between various mattresses. Not at all pushy.
We went to Ashley furniture and met the nicest salesman. Marcus is very patient and listens well. I know I had a million questions and he answered all of them. So if you're in search for furniture go see Marcus. You won't be disappointed.
Natalia the Sales Person was cool, super helpful. Shay and Lamyiah were cool too
Best Experience that I ever had the salesperson Amber is awesome I Told her what I was looking for and she got me the end table that I was looking for she's every Experience. And listen to want your needs are so I got the end tables then I saw a lady named Michelle she help me with my paperwork theses girls rock the floor I Recommend if you're looking for Furniture. Stop by to say hi u will not be disappointed 111 Merchants Blvd Clarksville Tennessee 37040 I will be back when I need more stuff thanks lady's
Had a great experience with Marcus and Michelle finding a sofa for our house. Thank you both so much!
Great Experience!! Got all the help I needed from Casey, Dalton, and Makayla.
Very friendly staff. Maria was excellent and very patient as a salesperson. Excellent customer service. At the counter as well as the guys who loaded my purchase.
Skyler was super helpful and very nice. Helped us find a great couch and work out details.
Casey and Sarah were both very professional, attentive, knowledgeable. Casey listened to my requirements as to furniture fabric and size restrictions. A very pleasant experience all around.
Was thoroughly impressed with the helpfulness and knowledge Skylar presented. Easily one of the best experiences I've had with someone in sales.
I went in looking for a bed for my son. Tom made the process so easy and took no time at all. He and the other staff were very friendly.
Called the Clarksville store after Ashley furniture cancelled my online order. Serra and Dalton quickly pulled up the order and rescheduled it. Super friendly and professional service.
Tom was amazing and very helpful! Definitely recommend this place!
This location is great! Marcus was extremely personable and was able to put my order together in no time! Would highly recommend!
Great experience with Tom and Serra at Ashley Furniture. They were able to get us situated for exactly what we were looking for at a reasonable price. Thanks Tom, and Serra!!!
A good selection of everything that someone might be looking for.
Maria was so helpful! She was friendly, helped us find exactly what we were looking for, and answered all questions.
Marcus and Makayla were above and beyond excellent at helping us find our new sofa and dresser. My wife and I enjoyed speaking with Marcus and sharing life experiences with him. It felt like we were buying our furniture from a good buddy. Makayla was quick and efficient checking us out, and kept a lighthearted personable nature throughout our process.
My friend, Jacob Perron, and I went into the store and we had a fantastic experience with our sales associate, Skylar, and both customer service representatives: Makayla and Shay. All three were very friendly and helpful in our decision-making.
Shay, Makayla, and Skylar were very professional and pleasant to deal with. Skylar was very knowledgeable and patient with my friend and I.
Great experience that made buying our new furniture a breeze. Natalie helped us find exactly what we were looking for and made the process smooth. Lydia got us checked out and ready for pickup within minutes!
I had a lovely experience picking out a dining set .Armando helped make looking it up and checking out very easy. Thanks for having nice and respectful associates.
Marcus and Serra were fantastic!
Easiest purchase! Great and respectful customer service. We knew what we were looking for and Tom gave us the support of additional optional ideas just in case! Looking forward to our future delivery.
Tom from Ashley furniture is by far one of the best Sales Associates at Ashley furniture anyone could ask for. He helped me find a perfect way to get furniture for me and my family. Ashley furniture is now one of my first and probably my only stop whenever my wife’s nags me for new furniture.
Best shopping experience go see Dalton for anything yall need
Great experience at the store! Amazing options and sales rep Jarrod and customer support specialist Shay. Jarrod was not pushy and so informative. Highly recommended.
Great experience! Maria was wonderful to work with. Great quality for a wonderful price! We will be back....
Folks were very professional and knowledgeable
Armando was very helpful and knowledgeable. No pressure. All the staff were great and made me feel welcome. Highly recommend shopping here, I made a fantastic purchase and will definitely return.
Ordered new cushions because ours were destroyed by an animal. They looked up my order and ordered based off my purchase and ordered new cushions. They took 8 weeks, ok. When they came in 2 were wrong, ok. They then said to get the right ones it would cost me $130 more if I wanted them. I have now been forced to pay more because they made an error ordering (apparently). And I still have to wait 6 more weeks to get them in. Not impressed.
I had a great experience at the Ashley Furniture Store in Clarksville TN. Amber was especially attentive and helpful.
Amber was amazing! We had no intention of buying today but she was so knowledgable and kind, very informative and made sure we knew about all our options and coverage. We love our new couch and will be coming back to ashley for amber for future furniture purchases
I had the best experience today at Ashley Homestore. I was greeted with a nice smile as soon as I walked in. I told Natalie what I was looking for and she took me straight to it. We had a nice chat laughing about how we both need the cooling mattress cover. Shay checked me out. She was very polite and user friendly. Great customer service
Had a wonderful time there picking out our first bedroom suit. Highly recommend Maria! Shes amazing and super sweet. Will be asking for her next time we come in.
Excellent job I got all the help I needed and they were patient with my decisions and changing my mind on things as well. Edit here: thank you Skylar and Lydia for making the process easy and streamlined.
Dalton was very helpful with us getting twin bed mattresses and price matching. We also had some help by Amber & Makayla with our purchase that made everything breezy and easy for us with no hassle. We also needed some more leather cleaner for our couch, which was given to us for free!! Thanks guys!
Marcus was a great help. Very knowledgeable about products. Helped me find the perfect fit for my needs
Amber was such an amazing help and we were able to find a mattress thanks to her! Lydia checked us out and was super friendly too
Marcus was very knowledgeable of every product which lead me to make a final decision on my purchase!
Excellent sales staff and selection! Staff were patient with my toddler and knowledgeable.
Natalie was amazing throughout the entire shopping process. She was knowledgeable and provided a great welcoming experience. Checking out Makayla was great and informative.
Marcus was GREAT! Definitely made the buying process easy.
Had a wonderful experience while shopping here. Michelle was very understanding through our checkout process and Jarrod was very helpful in finding something that suited our needs (over the course of multiple days). Would definitely recommend to anyone doing furniture shopping.
Was very helpful with finding a chaise and helping us check out
Went in to purchase a mattress. Tom was great! Very knowledgeable. Highly recommend!
Makayla, Tom, and Skylar were very nice and helpful.
Shay was great—she did everything well and quickly. I mainly worked with Amber, who was fine and was willing to match deals I found online. The major drawback was that she didn’t mention any of the return policies or what delivery would look like if the furniture wouldn’t fit in my vehicle (I was planning to pick it up). I don’t mind these differences if they’re upfront about them. I ended up canceling the order and will be buying directly from the source for the same deal but better and return delivery options.
We bought a sleeper sofa here and had a great time. Marcus was kind and courteous and showed much patience as we figured out exactly what we were looking for. I would definitely recommend this place for anyone looking to get a great deal.
Amazing, we knew what we wanted in the price range. Maria showed us amazing couches within that budget and quickly got us up to check out then Serra got us out of there really fast. Super kind and thorough service.
Huge selection. Competitive pricing. Great financing. Amazing customer service, thanks Marcus!
Jarrod was very helpful without being pushy.
My wife, Taem and I have used Ashley for all our furniture needs several times. We've never been disappointed!
Great experience “Tom” helped us not too pushy very knowledgeable and did a great job of finding what we wanted. We will come back!
My experience was great. Tom listened to what I wanted for a dinning set and gave great suggestions. The young lady at the finance desk was very helpful!
Marcus was amazing! So very knowledgeable and made sure we had a great deal! We are so very happy with our experience and will be coming back to work with him! Thank you so much Marcus and Lydia! You guys were absolutely amazing!
Amber did a wonderful job. She was very professional and helpful.
Marcus helped my wife and I pick out a new mattress and was genuinely super helpful across the whole process. He answered all our questions and had a lot of knowledge on the mattresses we looked at, the guy knows his stuff. Big thanks to him and the team!
I had the Greatest Experience Shopping at Ashleys. Natalie, dalton and Lydia were amazing help when it came to shopping for my new furniture. They also made the financing portion extremely easy and without a headache. I will for sure recommend people to this store because you guys have a great team!!
I was simply blown away by Ms. Amber's tenacity. She didn't stop until she found the best deals for me. Not only did she find deals but top quality furniture. Ashley hit a homerun with her. I'm certain to return.
Easiest furniture buying experience I've ever had! I'd already had an idea of what I wanted when I walked in and was greeted by Tom, who knew exactly where the items were. He was polite, well-spoken, and made my trip extremely easy. In and out in roughly fifteen minutes. I'll definitely be coming back in the future.
All around good experience
In the world of retail, where options abound like the sea, there is a gem named Maria, who works as a sales associate at the Clarksville Ashley Furniture store. Setting out on my shopping expedition with a mix of excitement and apprehension, I was aware of the move awaiting me to TN and the challenge of furnishing my home from pretty-much scratch. Upon entering the store Maria appeared like a guiding light. Her wealth of knowledge matched by her warmth became my guiding star. With the finesse of a mentor, she expertly steered me through the furniture maze effortlessly leading me to a mattress and a stylish 5 piece bedroom set that perfectly suited my preferences and comfort. Maria’s suggestions went beyond sales tactics; they were a blend of understanding my requirements, style choices and financial constraints. She orchestrated an arrangement transforming the array of options, into well informed decisions that made me feel at ease in my new space even before I had settled in. Beyond selling furniture items, Maria offered me comforting words and painted a vision of my future sanctuary. Acting as part salesperson, part listener and part artist, she turned my shopping outing into a journey filled with promise. For those starting on a path or starting over, know that you're in good company here. Maria from Ashley Furniture isn't just a salesperson; she's like a conductor orchestrating the art of creating a home. The furniture you take home is the aspect. The emotional part is feeling heard, appreciated, and looked after. Hats off, to Maria, the associate whose assistance transcends sales transactions. Thank you!
It was a very nice my sales associate Armando was so nice and answered all my questions. I really enjoyed him he was so pleasant.
Dalton was very helpful during our visit at the store front in Clarksville, TN. He was also very knowledgeable in the various pieces of furniture that we were inquiring about. If you need any furniture, please shop at Ashley furniture and ask for Dalton.
Sales person was very professional, knowledgeable & friendly
Had an awesome time at Ashley Furniture and got a good deal on couches, dresser, and nightstand!
Easiest time furniture shopping. No pressure at all. Dalton was helpful in finding the right pieces for us. Shawn and Lydia made the checkout process smooth.
Super awesome customer service!!
Everyone there was really friendly. I had help immediately and they didn't bother me walking around the store only when I needed them. Did they come and help me? Which is great and they showed me a lot of great features about a lot of the furniture. I recommend it. This was my first time shopping for furniture anywhere
Jarrod and Lydia were absolutely amazing!
Cassie was very friendly and helpful.
Great service
Everyone is always so helpful when I go to your store it is such a pleasure to be treated like I am so special.
We had the best experience furniture shopping. Skylar helped us with everything we asked. She looked at photos of our house to help us decide what would look best in our space. Very happy with our experience at ashley!
Jamaica and Thomas were super helpful! Made our process with getting a new love seat easy and painless. Good conversation and friendly. Thank you guys!
Jarrod helped us pick our Tempur-Pedic. He answered tons of questions and had the patience of a saint with our kids. He also has great taste in shoes!
Very good selection of rugs, Casey did an outstanding job! With her help, we found 2 rugs.
Amber was extremely helpful and polite. She got me exactly what I was looking for and made the whole process simple and quick.
I was in and out in no time. I was prepared to spend hours, but I was immediately asked what I needed assistance with and when I told them my budget they walked me to the correct location and answered all of my questions
In the process of a move and needed new furniture, the staff was extremely helpful and made the purchase process easy. Even offered solutions for something I was looking for but couldn’t find. I’ll be going back there for additional pieces once I get moved in.
Jarrod Scott was by far the best salesman we’ve ever experienced. He did not try to upsell us, and also gave us plenty of options to choose from, while also helping us whittle down the options based on how we felt. 10/10 experience.
Amber was amazing! Super helpful and understanding!
Tom was a great help and met my every need !
Welcoming atmosphere! Dalton did an excellent job helping me and my grandmother find the perfect couches for her living room. Excellent service!
She was really nice, and she helped alot and made the process really easy
Great selection, friendly staff, fair prices.
Salesperson knew exactly what we wanted and breezed right through the ordering process! Fine experience.
Marcus is one of a kind!!!!. He's very knowledgeable, eager to assist his customers and answered all of our questions.. my husband and I are very happy with our end tables.. we will visit that location again for our furniture need.. Ashley is very fortunate to have him on their team!!!! Thank you again Marcus.. you ROCK!!!!
Skylar is a great sales person. She has a great attitude and a kind smile. She is very professional and knows a lot about mattresses. She is a keeper. Thank you for making our mattress buying experience a great one.
Awesome experience! Natalie was a great salesperson! Not pushy and very personable
Skylar helped us with everything we needed and was very professional in doing so!
Natalie was superb! She went above and beyond and made the experience enjoyable and easy. Makayla was also a big help and was very kind. Thank yall for making this shopping experience enjoyable!
Dalton was great, super friendly and kind. Knowledgeable and helpful. Everyone was friendly. They checked us out quickly and efficiently. We got our delivery call as promised.
We had a great experience with this furniture store. Our salesman was Dalton & he was very helpful in providong us the information we needed to help us decide on a purchase. Our customer support specialist was Lydia & she did a great job explaining the details of the warranty we purchased, the process of delivery, & even the exchange process if we were not satisfied with our purchase. I would definitely recommend this store to friends & family.
Skylar was extremely helpful and quick with us trying to buy our furniture and
Always love shopping at Ashley's. Great quality and customer service. They let you browse without harassing you, but they're always available for questions and assistance.
Natalie helped us, was very knowledgeable, not at all overbearing and allowed us to shop amongst ourselves until we were ready to purchase something. Loved all the help.
Great service. Helped us stay in our budget but get something we liked.
Very courteous, helpful and friendly. Amber ( Clarksville store ) was amazing .
Lydia and Amber where great. Amber let us come to her for questions when we needed answers. And Lydia was so sweet and told us our amount to the tee. These two girls will make us come back if we ever need anything else
Very happy with purchase and the staff were very helpful and friendly. Would definitely recommend.
Had a great experience with the manager, Scott and star . Both were a pleasure to work with and more than satisfied our needs great job.
Very friendly people and very helpful were both Makayla and Maria!
Shout out to Tom and Makayla! I knew what I was looking for (aside from the mattress) and Tom helped me pick one that was well within my budget and helped me combo it with a mattress protector that added cooling. All in all think I was in the store for 10 minutes? They both made it to quick and easy!
Great experience. Easy process and great financing. Dalton was very helpful.
Thank you Dalton for helping with everything! Great business, great people. They do everything to help you get exactly what you are wanting! I love my new bedroom furniture.
Amber and Makayla were both totally awesome. I particularly liked the way Amber let us look around by ourselves without hovering but at the same time made herself available for questions, in all honesty that was a big determining factor for us to return and purchase the sofa from her instead of another store that we had shopped at. I don’t like shopping but both of these ladies made it an enjoyable experience.
Amber and Lydia were great!
Skylar was great and helped get what we were looking for! Thank you!
Thank yu, Star, at Ashley Store for helping us make a excellent purchase...
Smooth process and Maria was extremely helpful!
Awesome experience! Casey was very patient with me in making decisions!!!!! Thank you for the great experience!
Great customer service!!!!
Marcus was amazing!
Sales named Jarrod at Clarksville Ashley helped us to find the perfect dining room set.he was able to find the set simply base of my description, which proofs that he had been doing his homework well and always keeping the inventory in mind . Very professional and polite.
Had a great shopping experience, Tom was very helpful and went above and beyond to make sure he was available and answer our questions. Shawn made sure checking out was a breeze
The person who followed us have been so kind and gave to us a great explanation of the products
Robert was an amazing sales associate and was incredibly helpful!! Amazing prices and good quality items! They’re all super affordable and the associates are super friendly!
My experience with Ashley Furniture in Clarksville Tn was great!! My sales associate guy Armando answered all of my questions. He is very knowledgeable & great at his job!! He sold me a Dinning room table & server. The manager Scott was also very helpful with my purchase!! My customer support specialist Shawn was also very good at his job! Thank you all so much for all of your help!!
Went into store to look around was not hassled by sales people when we were ready Skylar helped us and was very informative of products and we bout some furniture. Great experience and was in and out pretty quickly.
The personnel is too professional
Casey and Chris were great helped well with a fast purchase
5 stars The lady helped my husband and I find the perfect couch and chair! We had brought our children to shop with us and she made sure we had the space to look and attend to our children with out feeling smothered!! Another happy visit at Ashley’s!
Great experience!
My sales associate Casey was really helpful and was able to answer all my questions. My check out was fast and easy thanks to Lydia. Can’t wait till I get my furniture! Thanks ladies!
Jarrod was great, very helpful from the time we walk into the facility. He was informative and gave us great options base on what we told him we were looking for. He was patient with us especially with my wife being picky lol. Thanks again for your professionalism and knowledge of each piece of furniture making it easier for us to pick something that can be long lasting.
Friendly staff and very professional
Jared was very helpful with our find of furniture for our new home!!
Thank you Casey, I appreciate your patience and your help.
Very friendly and helpful service by Jarrod and LaShonda. Made my furniture purchase an enjoyable experience.
The salesman, Marcus, is professional, personable, and extremely pleasant. Not only does Ashley of Clarksville have beautiful furniture for every room of your home, they have beautiful people who understand how furniture makes a house a home. It was such a great buying experience.
Maria was absolutely Amazing !!! She helped me find the perfect couch and was Very Helpful,Patient through the process! Will be going back to see her !!
Casey was really awesome and helpful. She made sure we got exactly what we wanted and in a timely manner as well. She was patient and very knowledgeable!
My husband and I worked with Tom as our salesman and Makayla as our customer support specialist. We went in looking for a new living room set that would accommodate our family of 6, and Tom was very helpful in finding something that would fit our living room space. He even explained that the sectional set we bought came with newer technology in the form of something similar to trampoline material which is more supportive then the typical S spring that most people are used to. He even went as far as to remove a cushion and step directly on it and comically hop up and down to prove how well it would hold up over time against our kids and animals hopping and flopping on it. Makayla was also pleasant to interact with and was willing to work the delivery time around our crazy schedule, she even made sure to let us know they had a cancellation and we would be receiving our sectional a day earlier then expected! They walked us through the financing process and made sure to explain everything in detail. In order to make our payments more affordable Tom was able to make it so we were also given an extension from a 12 month no interest to an 18 month no interest, which my husband and I can never thank you enough for. If you want a relaxed, informed, respectful, honest, and pleasant furniture shopping experience go see Tom and Makayla at Ashley Furniture!
The experience we had here was amazing! We knew we were going to buy new furniture, but Marcus was extremely patient with us and answered every question professionally as we looked around the store to see which one we were going to buy.
Great customer service! Natalie was very helpful and Lidia made the process quick and easy.
Great service and willing to work my needs. Highly recommend
I would like to say that Marcus and Makayla has made me recent furniture purchases pleasant and enjoyable... I'll be the first to say that I hate spending money and I am not an easy person to "try" to sell to.... however...those two get me ready to grab the next furniture set for the next room... They will be my first go to....Now I must add... I said I wasn't going to mention there manager...so..I'm not....Mr Scott....😀
Michaela and Star ⭐️ was super nice and patient.. Thank you Miss Star.. You are truly a star ⭐️ ⭐️⭐️⭐️
Natalie And Armando were amazing and ensured all of our needs were met.
Amber was phenomenal. She had no problems helping and letting us look around. Also having the kids around she was overall amazing. Chris was the support specialist who helped make everything so much easier. I would recommend everytime!
Casey and Chris were great
Star and Chris were very helpful! Star was patient and not pushy with us. She provided us with many options to choose from allowing us to get the best option for quality and price.
Makayla and dalton made buying our new couch so quick and easy!
It was a good experience.
Star and Amber provided excellent service. They listened too what we asked for and quickly helped us find the items we wanted without ever trying to sell us something diffrent! It was a great experience! I highly recommend talking to either of them when looking for furniture.
Had a great experience!! Jarrod was absolutely amazing he helped me find what I needed and wasn't trying to sell me something I couldn't afford! Also had the pleasure of dealing with Lydia she was really nice and made sure everything will go smoothly for us! Definitely recommend this Ashley store
Casey was wonderful. Introduced herself when we walked in let us look around and came to find us after we looked around to see if we had any questions. Ended up purchasing a couch and were in and out the door in an hour. Chris was great as well. Confirmed everything for us and nice. Thanks to both of them for excellent service.
Casey and Chris gave great customer service and purchase was quick and easy
Go see Skylar! She is awesome! She let me browse through without pushing sales on me. She was able to answer all the questions I had. She made the buying process easy!
It was great, Star was funny and Sean was cool.
Mikayla and Star were very helpful. We were able to make a decision and not be bombarded with questions. Their sweetness and kindness was above the standard. We had a great experience.
Casey and Makayla were phenomenal
Dalton was my sales person. Dalton did not pressure me to buy anything. Dalton was very knowledgeable about the furniture. Dalton also was able to answer my questions about financing and provide other banks that I could finance with. I was approved within a minute. Lidia did all the financing paperwork and was also knowledgeable about the financing and got me the best terms available. The whole staff is very kind and will help you in anyway that us necessary. This is my second trip back and I bought furniture both times now.
Skylar did a fantastic job. From the day we walked in she did not hassle us. She simply introduced herself and said she would be around if we needed anything. After picking out what we liked she provided several different financial options for us so we could make the best decision for our situation. lashonda helped check us out. Although she was new she was very friendly and smiled through the entire process.
Amber gave Great service, very knowledgeable about the different products.
Tom was great! He let us browse at our pace and answered all questions we had. It was a great experience.
Loved the two sales representatives that worked with me. They made the experience fun and were very helpful. Highly recommend!
Jarrod was an an amazing guy who helped us find and customized a set for our living room with ease.
Natalie was a great salesperson to work with us
Jarrod was friendly and informed about the products in the store. He even broke down the financing in a way that would be easy to understand. Also, Lydia was quite helpful at the end.
MaKayla was great! Friendly helpful ! Marcus was friendly and he ALMOST met the price I wanted. So close 🤣🤷🏻♀️
Skylar was amazing she answered all our questions and gave us time to browse without following us around, unlike other local stores. We were happy to work with her and glad that the delivery time was not too far out. 100% would buy from Ashley’s again!
Skylar was extremely helpful with my nightstan purchase today and tried to get me the best deal possible. She even showed me a feature on my item that I wasn't aware of. Thank you and keep up the good work!
Dalton was awesome and made it work. Cashiers where also sweet. Especially cashier SPI operator
Everything was quick polite and professional.
Great service-Tom and Chris were great!
Great service Armando is an amazing sales man that will help you find what you want he will take his time he also speaks Spanish
Casey and Shawn were awesome! I found exactly what I wanted for a great price.
Had a great experience with this store! Went in for a mattress for our guest bedroom and Dalton guided me through pricing and pick-up while Chris (I think it's Chris or Eric) checked me out. I was price matched from an online source and that saved me over $100! Suffice it to say, I will be returning for our home decor and furniture needs! #recommend
Tom was amazing! And Lydia was so nice, great experience
Great prices, quality, and excellent service. Salesman had an outstanding personality and was very knowledgeable. Thank you
Super attentive staff - Skylar was pleasant throughout the entire exchange, she really made sure we got the best deal! She was super understanding when we changed our mind from one set to another and even calculated the total for both sets to help us decide further. She even showed us decor/storage options. The paperwork was easy peasy, no stress really - lots of signatures but that’s to be expected…and we appreciated that Skylar gave us a chance to browse and decide what we liked and didn’t like and then when we were ready she was right there to help us. I didn’t feel rushed or pushed to one specific thing, it was exactly the experience I wanted shopping for expensive furniture! I’m very excited for our new bedroom set! I will probably be back for the matching dining set soon.
Amber truly was amazing!
Great customer service and quick response. Enjoyed working with Natalie and Makayla!
Walking around this store, looking at all the options started to become a bit overwhelming. Luckily, Amber was able to help us by explaining differences, and was amazing when we found something else. She had no problems adjusting the purchase product. Makayla made the final purchase as smooth as possible. Thank you so much, ladies!!!
Thanks a bunch for helping me Makayla and Natalie with my purchase. You are the best!!!
Tom and Makayla were super nice and helpful thank you so much.
Great store I bought several things in the past 6 years but today I had the best experience with Jarrod the salesman he greet us at the door open the door for us . Very knowledgeable, respectful salesman I will give a 10 star he knew what we where looking for and gave us a good price. I will recommend this store for any kind of furniture you looking for and I recommend to speak with Jarrod.
Skylar was very professional and helpful
Skykar and Makayla were very helpful when buying a new dining room set. Skylar found us a sideboard to go with our table.
Dalton was very knowledgeable and personable to deal with. We appreciate everything he did for us.
We had a great experience with Ashley furniture store!! Our salesperson was Natalie and she was awesome!! Also, was Scott and Shawn!! They all were so helpful and such professionals. We went in going to buy a loveseat and came home with loveseat and a new tempurpedic mattress!!! Would highly recommend this place!!! Thanks.
Amber was so helpful with finding us our new couch! Lydia was very kind, and made sure that everything was correct for us as well. Great service by the staff!
Jarred was very helpful and also made sure that the product gets delivered in a timely manner thank you everyone who helped
Casey and Shawn were ex Ellenton reps. Very helpful!
Had an amazing experience. Makayla and Dalton did a great job helping us.
Maria was the best, she was very helpful in helping us , would highly recommend her
Great place to buy furniture
Casey and Lydia were very helpful today as we were picking out new furniture. Casey was able to answer all our questions. Thanks for your help!
Had a great experience and found everything we needed. Casey and makayla took care of us and made everything a breeze!
Dalton was so amazing, he helped me pick out my 1st bedroom set of my 1st apartment and even offered cookies.
Makayla and Amber were perfect and very professional! Will be back.
Makayla and Scott were awesome!! Super helpful!
Help was great!
Makayla and Star were wonderful!!!!
Amber and Miranda made my visit and ultimate purchase a very easy and pleasant experience! No hard sales and Amber was very flexible with my looking and questions.
Amando was an amazing rep! My husband and I were looking for furniture for our new build! Amando was super helpful and knowledgeable, but was never pushy! Sometimes shopping in sales can feel overwhelming, but he never pressured us and was super kind. We appreciated the whole experience. While we did not leave with a couch, we did purchase a beautiful 10 person table for our new home. I will definitely be back and will be recommending Amando to others! God bless! - The Parkers!
Skylar was incredibly helpful in helping us find the furniture piece that we were looking for while also showing us different options. Lydia was wonderful in getting us a delivery day that worked for us. Both were great on giving us the assistance we needed while also providing us with information to help us in our selection.
Definitely ask for Marcus, EXCELLENT customer service!!!!
Tom was our sales representative and he was terrific. Helped us find each item we needed and we furnished our master bedroom, living room, guest bedroom and home office. Excellent service with just the right personal touch and very professional. We are so happy with our selections and look forward to enjoying all the new furniture in our home. Shawn helped us at the point of sale and his service was also very polite and professional. We will always return to Ashley in Clarksville when we need furniture!
We got the couch we have been looking for and LOVE thanks to Natalie! She was so kind and helpful! Makayla in customer support was also amazing! We had a wonderful experience today because of them!
Our salesperson Natalie and our Customer Support Specialist Shawn were awesome on purchase!
Jarrod and Makala were great!
Very knowledgeable and helpful sales team will definitely be back again
Skylar helped us find the most perfect couch. She was very informative and not pushy. Thank you Skylar for making our experience at Ashley easy and enjoyable!
I was helped by Maria I am moving from another state and she was able to help me over the phone so when I get home my bed can arrive. She was great and help me find the perfect bed. I am now just waiting for delivery but so far excellent customer service.
Everyone at the store was so helpful. Casey and Michaela were very nice and helpful. Casey took us to exactly what we were looking for. She gave us all the options available and had answers to our questions before we even asked.
Casey was very pleasant and directed us to different pieces that met our needs.
Dalton, Natalie and Sara were great!!! Everyone made the experience so easy and they were so helpful
Our experience at Ashley today was amazing. Natalie and Chris were both professional and personable. We felt comfortable and not pushed like some past experiences we've had. They were so friendly, knowledgeable and helpful. My son deployed today and the experience we had with every member of the staff was just what we needed after a day like today. More importantly, they just bought a home and the purchases made here today were the right pieces to bring their home together. We will definitely be going to Ashley in Clarksville for future furniture needs.
Our sales associate Armando made it fast, easy and smooth with the showroom selection. He got us in and out quickly, They have some good deals depending on your wants and needs.
Skylar and Makaylah were so helpful! They gave us various different options and were there to answer any questions we had! We are so thankful for this experience. Highly recommend!
Skylar was amazingly patient and well informed on all of our questions. Skylar and Makaylah made our experience shopping for a new mattress very enjoyable!
What an easy process! Natalie & Chris made things super easy! Highly recommend!
Lydia and amber were great amazing service
Everyone should shop here! Marcus was awesome and really went above and beyond to make sure I had everything I needed! It was a very family friendly and warm environment! Everyone is great, I always come back to this same store because I know the customer service and people will always be great, helpful, and friendly!
Skylar was very knowledgeable and assisted with every question!
Maria our sales lady was wonderful and very helpful! This is our 2nd time buying from her. Chris at the check out counter was also great! Great selection here as well.
Marcus was great to work with! He knew exactly what I was looking for! Shaun was great at check out! Both super friendly!
Maria was great at educating us about mattresses and listening to what we each needed for good sleep. She was wonderfully helpful and not at all pushy. Chris rang us up trouble free. Looking forward to delivery!
Star is the reason I spend my money here. She's outstanding!! And no, I don't know her on a personal level.
Amber was great. Super friends without being pushy and got us a great deal!
Worked with Jarrod. Professional, informative, and most of all transparent. I was given information and allowed to sell myself, not be sold. Highly recommend.
Amazing help with very nice and professional customer service, thank u to amber and makayla for the help!
Lydia and Amber were so nice. My mom is 81 and they went out of their way to make sure she was Happy.
Jarrod and Makayla were both so helpful and professional..made sure we got what we needed and what we were looking for
Maria and Lydia answered all my questions. They were very polite. Will shop there again in the future.
We had Amber showing us around, she was super sweet and helpful.
Natalie and Makayla were very friendly and helpful. They made the process enjoyable, and we look forward to coming back for future purchases.
Jarrod and Makayla were efficient and a complete pleasure to work with. Highly recommended!
Makayla and Jarred were a pleasure to work with! Super helpful and knowledgeable with the products and services that are offered!
Quick and easy lots of choices sales department did great
Amber was amazing she listened to what we wanted and did it without breaking our budget! Shawn got us finished up with the checkout process and was fast and smooth. Can’t wait to get our new bed.
Skylar was an awesome, knowledgeable and patient salesperson. Helped us pick out just the right mattress and pillows! Would recommend her assistance when shopping the Clarksville location. Shawnathan was awesome at check out & ensured everything was invoiced correctly.
Skylar was very helpful! Her and Lydia’s assistance made a pleasant experience!
Skylar and Lydia did an amazing job to help us make our decision. Thank you, Skylar and Lydia!
Marcus introduced himself, visually toured us around and allowed us plenty of time to walk around, take rooms and accessories into consideration and reengaged at just the right moment. He was patient, informative, proffesional, all the while not at all pushy! We thoroughly enjoyed his personality and Lydia was thorough, friendly and very timely! What a team!
it was our first time shopping at Ashley and we were very pleased with our shopping experience from beginning to end. Chris was wonderful to work with. We will definitely be back.
Casey and Mckayla were super helpful!
Star and Makayla were absolutely amazing and super kind.
It was easy and fast process
Jarrod and his team were very attentive, kind, and helpful during the decision making process. They worked to get everything I needed quickly scheduled delivery and had great ideas for my space as well. Loved the selections and can’t wait see it all come to life!
Nice, friendly, helpful staff. Lots of choices of furniture styles. Casey was awesome and helpful with furniture selection. Makayla was great help also.
Star and Shawn were very helpful and efficient !
Customer service from walking in to leaving was superb! Jerrod, had no problem stepping in and helping us with everything we needed, every question answered and didn't leave our side until we got to Shawn. And Shawn hit it out of the park from there making sure we left happy, nothing but clear answers and no beating around the bush. Thank you to our team we await our brand new bedroom set and mattress to be delivered. We cannot thank yall enough and will be back soon for those extremely comfy rockers!!!
Skylar was very nice informative and helpful. Lydia was friendly and proficient
Customer service was great!
Nice selection of furniture
Excellent service from Ally and Shaun
Skylar was my salesperson when I went in to look at some couches. She was extremely knowledgeable, sweet and patient. Chris helped finish the transaction and he was very nice as well. Highly recommend seeing Skylar when needing to pick out your furniture pieces!
Maria was exceptional at helping us pick out a mattress that meet our physical needs as well as working with us on delivery prices since we were from out of town!
Maria was great to work with. Sowed us all the options in the store that met our requirements. Lydia made the purchase and delivery process easy!
Casey responded kindly. Thank you.
Tom and Chris very friendly and knowledgeable!
Friendly, knowledgeable staff.
Amber was a very nice Associate to work with she was very caring and treated us very well, did an excellent job explaining things and looking for the best sale price, in the future when furniture is needed we will definitely ask for her. Great job Amber.
Chris and Marcus were great! They took good care of us!
My mom and I went here just to browse.. walked out with a brand new couch, coffee table, and pictures! Thanks to Tom and Lydia for making our “browsing” experience turn into a “buying” experience! Tom was extremely helpful and kind. He didn’t hound us and was willing to move things around to help us imagine our new furniture in our home. He was informative and patient with us. Lydia helped with the ordering part making it 100% easy! We would highly recommend coming here. Great people, clean atmosphere, and good prices! We will definitely be back!
chris and jarrod are awesome!!!!
Jarrod was very helpful and nice.
Casey was very helpful, knowledgeable and courteous, making every effort to ensure I was happy with my purchases. Shaun went the extra mile to have my items delivered faster! Yeah to a great team!!
Maria was professional and worked hard to find the items we were looking for.
Natalie was great while helping us through our shopping experience! She was knowledgeable and patient with us as we made our decisions. I highly recommend shopping at Ashley!
Shawn & Dalton was amazing with helping me and my partner buying a mattress , extremely informative and friendly
Marcus & Ashley were very helpful and courteous and were able to help me get what I needed and in a timely manner.
Chris and Armando were fantastic.!!!
Went inside with hopes of buying a new bed for our kids and left with one! Thank you to Amber & Makayla for helping make this process easy and quick! Will be coming here again for future furniture purchases! ❤️
Found what I needed, customer service was very pleasant
Chris and Maria were fantastic! They were very helpful with all of our questions!
Amber was great help! All the staff there were friendly and immediate support when asked a question. I will definitely come back for the rest of my house needs!
Our young salesman was very friendly and helpful. We appreciate his courteous manner with us and our grandson. He was knowledgeable and did everything he could to help us get a good price and an idea when the furniture would probably be in Clarksville and ready to deliver.
The guy that sold the items we purchase was friendly, courteous and knowledgeable. We end out to make sure we were happy with our purchase.
The store is always clean and inviting in the arrangement of “rooms”. The sales people are respectful and don’t try to get you away from someone you have been working with. It’s always a great place to go for new ideas.
Great over the phone sales experience! Friendly and very helpful staff!
Natalie was very thorough showing all of our options based on what we said we wanted. She listened to our concerns and found exactly what we wanted.
Nice store
Casey was awesome, also yesterday Harrison and ta nyia really good.
Gee was amazing!
I am back again looking for seating and of course the product was great. Casey and Makayla was so professional and answered my question took time to look up the item and I received a great discount!!!! Thanks team!!!!
Tom and staff we sweet and informative. Highly recommend
We showed up near closing time (closing early due to the snow) and I said maybe five words to describe the bed set I was looking for to this very kind associate (Jared) and he pointed us in the exact direction I was looking for. He had very extensive product knowledge and was very kind and understanding. They even stayed past closing to help us with the sale. Definitely amazing service so far, waiting for our bedroom set to arrive now
Amber was very helpful!! She gave us time to look around the store without any pressure and answered all our questions!!
Amber was amazing!!!!! She listened to what I needed, made some great suggestions and ultimately I got what I wanted! I will most certainly return there for all of my home decor and design needs. I’ll definitely seek Amber out.
Amber was great.
Very friendly and seemed to be very knowledgeable about the furniture. Very helpful.
Star and Mikayala were so helpful! Star helped us find pieces we loved while keeping our budget in mind.
I bought a couch a few weeks ago, Star was so helpful! When I received my couch, the ottoman had an issue. I reached out to customer support and Makayla has been beyond amazing with communication. Halee in the Service dept was great as well!! Keep up the great work ladies!
The staff in the store were extremely welcoming and helpful. Tyrone and Ray delivered and assembled our furniture. They were efficient, careful and very polite. Thank you for your service!
Amber was seriously what no stress .. not aggressive or pushy salespeople is all about! She was so helpful every time we came back ( 3 times) with measurements and pictures of what certain seat groups looked liked or how we can reconfigure or color options. There was no pressure and she was very knowledgeable and helpful with suggestions. We are very limited with the room size and she had great suggestions and showed us so many options. Very pleased with the entire experience.
Gyvonne “Gee” was amazing. She was knowledgeable, helpful without coming across like a used-car-salesman. The buying experience was a pleasant one.
Casey was amazing assisting my boyfriend and I with looking at sectionals and dining sets.
Jarrod and Shawn were amazing. Jarrod knew exactly what we wanted and needed! He was very knowledgeable about the products and was able to answer anything we asked. Checking out with Shawn was a breeze and he was very friendly. Love the duo!
Incredibly positive experience. No pressure environment. Jared was fantastic!!
We had an amazing experience at Ashley Store here. Our sale lady was Amber. She was friendly and very helpful. She provided us all the information that we need. We bought a bed frame and a mattress here. Totally satisfied with the customer service and products.
Great service, friendly staff. Marcus was able to make my purchase painless and quick. In and out of the store in about 30 mins.
No pushy sales associates. Answered all questions. Very knowledgeable on all products. Overall a wonderful experience at Ashley furniture. Bought new living room and new bedroom suits. 🌟🌟🌟🌟🌟. 5 star rating. Great experience
Tom did an outstanding job assisting us with an abundance of information we needed to make the right choice. Thank you again Tom!
The store is nice and has a huge selection of living room furniture which I purchased that same day.The sales lady Maria was nice and very professional,I think I looked at every piece there before I made my decision.Thanks Maria.
Jarrod was amazing! Very helpful, not pushy, just wanted us happy.
Natalie was very helpful in helping me in deciding on my sofa today! Makayla was also helpful in the checkout process, and everything went smoothly.
Helped us very well with everything
Amber made the experience quick and easy. I told her what I was looking for and she showed me everything they had that fit my needs. Excellent experience.
Gee is great person pleasant experience
Jarred was amazing!!!!!!! Very helpful, knowledgeable, and friendly!!!!! The office ladies were also amazing !!!!!
We were greeted by Armando at the door who helped us figure out where to look for kitchen tables, which just so happened to be through the entire store. Once we found what we were looking for, we had some questions. He was able to help us get what we wanted and at a great price plus get the delivery set up. He informed us of our delivery options, so we could make the best choice for us and informed us of their protection plan and what it covered vs what it didn't. I appreciated that he allowed us to look around without breathing down our necks the entire time. I like to look at my own pace without someone asking me a thousand questions and/or following me around the store. I will come find you when and if I need you. Armando allowed us to do that which I was thankful for. We are also returning customers of Ashley because their furniture and how solid it looks and feels.
WOW! Marcus was PHENOMINAL! He is the epitome of what a sales/customer service rep should be! Friendly, very knowledgeable, patient, and compassionate. Our home was destroyed completely in the tornado on 9 Dec 2023 and he made our " refurnishing" process stress free! Thank you Ashley Furniture for having Marcus as an employee.
Great prices with a great selection!
Amber sent pics of tables wife was looking for so we wouldn't be driving40min for nothing.Liked what she sent and Armando was helpful in getting it all taken care of once we got there.
Great experience Service during the time you walk in the door.
Maria was a wonderful help, completely sold us on Tempur-Pedic mattress, and cooling mattress protectors. She gave us her full attention and assistance. Thank you!
A Welcome reception upon arrival. Ashley representative was knowledgeable and listened to what I was looking for. In and out in 30 mins or less . Look forward to receiving my furniture being delivered 12-30-23
Amazing service! Highly recommend them if you need furniture! Great people to work with!
Tom was exceptional! He was helpful and knowledgeable. He knew his store and services. He did not push. The prices were good and the quality was evident. Would highly recommend Tom and Ashley's to anyone looking for any furniture or accessories. We will be back.
Amber is a keeper , she is very professional and friendly, she was very patient with me!!! I enjoyed shopping at your store, can’t wait for my new reclines.
Marcus was amazing!!! So patient and very understanding. I gave Marcus a budget and he made it happen for me. He needs a raise 😊😊 thank you Marcus for your assistance. Lydia was very helpful as well
From the moment I walked through the doors I was created with such a beautiful enjoyable your smile. Ms. Gee, the salesperson was very professional very attentive and very patient I'm grateful that I had such a great salesperson to help me with my needs thanks Ashley for hiring such a great employee
I had the best experience in Ashley all because of Armando’s help! I highly recommend letting Armando be your sales rep if you ever visit Ashley’s.
Armando was a great help with helping me find my new bed set. Customer service 10/10 Highly recommended
Jarrod was very helpful, empathetic and knowledgeable. Will definitely be looking for his assistance the next time I visit to shop!
Jarrod worked his magic and got me the recliner I wanted in the color I wanted!
Everyone was very friendly and helpful! Star helped us and was great!
The best ever! If you go ask for Tom!! He is the bomb in Clarksville TN.
Jarrod was very professional and very knowledgeable about what was in stock, etc.
Armando was amazing he helped us find a lovely sofa and 2 love seats for our family room. Great service, patient and personable!
Very friendly and helpful well satisfied will shop there again.
Outstanding service from Armando. We will definitely be back! Thank you so much!!!
Great customer service!
Excellent service.
Maria was amazing and patient. Thnk you again for helping us.
Natalie was absolutely amazing and was incredibly helpful deciding on our furniture!
Marcus was Great! No Pressure Gave all the facts and closed our sale…we are so glad he was our salesman!
Great service and salesman real knowledgeable about the product
Maria, at Ashley furniture was great! She listened to our furniture needs, made recommendations, and guided through buying process
Casey was a good salesperson I appreciate her time and patience.
Great place to shop for furniture lots of good employees working there
Great place to by furniture Great staff
They were the best. So nice and and understanding and managed to stay in my budget. Thank you Ashley furniture!
Very helpful and attentive to our needs. We knew exactly what we wanted and staff was very accommodating. Great customer service.
Armando was great and helpful 👍🏽
(Translated by Google) Excellent service from Armando 💯 👌👌👌👌 (Original) Excelente servicio de parte de Armando 💯 👌👌👌👌
Great would recommend Casey was awesome and very knowledgeable
Everyone was kind and helpful Natalie was the one that took care of use helped use in every step of the way and got us what we needed thanks we appreciate yall
Such a beautiful store with lots of merchandise perfectly displayed. Lots of eager friendly staff. Ask for Tom! Very helpful and not pushy. Pleasant experience.
We had a great sales rep that went above and beyond with helping us select the right bedroom suite and mattress and verifying that we were satisfied with our decision before we purchased. Thank you Armando!
We walked into Ashley today and left with a beautiful dining table & sofa love seat set thanks to Gee! My husband and I have come in multiple times and walked out because we felt like we were being crowded by various sales associates and left without purchasing. We decided to give it another try today and thankfully so because Gee was delightful to work with. She introduced herself and said she was going to let us roam and “not hover”. As soon as she said that I instantly knew today was the day I was going to be able to purchase something. I hate being hovered over or crowded while shopping in a furniture store and it has caused me to leave every time. Gee was patient, went over various options for us, gave her well appreciated opinions and helped us choose the best furniture for our family wants and needs. Lydia was also great and quickly helped our transaction go smoothly. I would 10/10 recommend coming to buy furniture with Gee! On our way out we even looked at more furniture pieces for future purchases and will be back.
Great support from Armando! He gave us many options and also best price for our furniture! Another excellent thing it's que El habla Español! Asi que nos hizo muy grata la visita a Ashley Store, thank you Armando!
I love Ashley’s so much! Jarrod is amazing and always finds what I need! The cashier staff is also such a pleasure!
Shawn, Chris, Scott and G with two E's made my virtual buying experience great! I knew exactly what I needed and I was able to purchase all virtually between call/text. Great team to work with!
(Translated by Google) The best attention from Armando, give us options and some advices too! Also something to highlight is that he speaks Spanish!! so it was easier for us to communicate. Thank you Armando! (Original) The best attention from Armando, give us options and some advices too! Tambien algo a destacar es que habla Español!! asi que nos fue mas facil comunicarnos. Thank you Armando!
Stopped in the Clarksville store to find a couple couches. I expected to look, get some ideas for future consideration. With the help of sales staff, I found an excellent replacement for my older couches. The color turned out to be perfect. I imagined quite a long process to get what I wanted in color, fabric, etc. I made the purchase. No need to look further.
Went in with an idea of what I wanted to purchase and one of the senior sales associates Star was very helpful in helping me find options quickly and professionally.
Maria and Lydia were extremely helpful and made for a pleasant experience.
My sales rep was phenomenal with her knowledge and understanding of my needs I highly recommend the store in Clarksville
Both Ambers and Jarrod provided excellent customer service and help in selecting our living room furniture! Great experience! 😊
I went into this location on 9 Nov, the staff was very helpful without being overbearing. Chuck, Robert and Dani were able to provide answers for all of my questions and were super patient! My order was delivered to my home in about two weeks. Will definitely go back in the future.
Worst experience I ever had. Took forever to get the correct parts for my bed and just asking the company for the correct parts is the biggest hassle ever. I payed for my bed to be assembled and have insurance, Ashley still wanted to charge me to assemble my bed even though I was told any Ashley company will do it an no charge because I had to move for the Army. Don’t recommend going here, better to shop local. This Chain company benefits themselves and I didn’t like that everything they have wasn’t made in the US but in every other foreign country so they can make a bigger profit. Shop local, buy local, buy quality American products or just quality in general. Never again
Very nice to work with! Just moved from New York state and made me feel very welcomed to Tennessee!
Armando has resolved all my doubts and assisted me with the best attitude and gave me the information I needed. Thanks
Armando 👍
Tom was amazing!! He was very accommodating to our specific requirements and worked very hard to find us the perfect furniture for our place. Quite the jokester too! He has found the perfect balance between helping his customers and letting them search on their own. We were so grateful he was the one who helped us!
This facility was amazing!!! Everyone was very friendly and the building was extremely clean. Our sales representative was Maria and she was beyond helpful. She communicated above expectations and made sure we were truly comfortable with our purchases. We will continue to return.
Natalie was super helpful and made the process super easy!
On the level. Amando is not the typical salesperson. He is friendly, knowledgeable and considerate all while being absolutely professional. He made the entire experience enjoyable. Will be back again!
Star was an amazing salesperson. She let me explain what I wanted and didn't push me into anything else. Great experience. 👍
Very friendly and professional Returned for more furniture, salesperson Natalie was exceptionally helpful and knowledgeable. Makayla was very good with financing assistance. Scott was very friendly and professional
Great selection of quality furniture. Jarrod was so amazingly helpful. Will shop here again!
Mark was amazing to work with!
This guy is super friendly He’s name is Armando don't hesitate to look for it
Your sales representative, Maria was very helpful in my sofa and recliner purchase. She put together a great combination for me to consider and purchase. Thank you Maria!
Amber was outstanding answering our hundred questions. Her knowledge of the product, delivery and warranty was exceptional. We were going Nashville looking for a living room set, but we thought we couldn’t find anyone with her service.
Our sales representative Armando was great! We spoke first over the phone and he was there to assist us when we arrived to the store. He was very knowledgeable and helpful in picking out the right mattress for our needs. We would highly recommend Armando and Ashley furniture for an excellent shopping experience.
Amazing! Maria was such a help and was very nice! A lot options and a huge supply of nice furniture! 10/10 would recommend Maria for help :))
Friendly staff, very helpful and fast
The sign says Ashley furniture but they do not have the same advertised specials that “Ashley Corporate” advertises on their mailing circulated ads or tv ads.
Gee was excellent! Helped us every step of the way! I encourage everyone to ask for her specifically!
Armando was a great help with purchasing a new dining room set
Armando was beyond helpful! We found the perfect couch in a matter of minutes, with the perfect color and size. Very kind guy, 10/10 experience.
Awesome sales associate . Very knowledgeable about the product and answered all questions with confidence.
Armando is the man. Low pressure, let my family and I browse, answered our questions and got us squared away with no issues. See him if you have questions.
Gee was amazing. She answered every question we had and was very thorough in her explanations. She went above and beyond helping my husband and I. Tom was also helpful when we came back in to finish our purchase after measuring.
Natalie was such a great help. She made my mother fill so comfortable. She walked through everything with her. Thank you Natalie for caring
Jarod is top notch. Wouldn’t buy furniture from anyone else.
My experience was seamless. Great prices and very friendly staff!
We felt welcomed.The sales person was very patient and helpful as we kept changing our minds
Great service! Dalton and Sarah!!!
Very helpful in finding what I needed for furniture and helped me get the best deal I could. I am very satisfied and Dalton was an amazing help
After going to 4 other stores, I found Ashley to have the best deals for what I was looking for. Dalton greeted me as I walked in, was not overbearing. He gave me a deal that after leaving and coming back I knew I couldn’t pass up. He even helped us load the truck! Great customer service! Thank you Dalton!
Dalton was very patient and kind! Will be seeing him again when returning!
Enjoyed visiting your showroom Absolutely gorgeous selection to choose from Also want to give a positive review of my sales rep Dalton he was knowledgeable and easy to make arrangements with Enjoyed the whole experience in this store
The staff was so welcoming! Jarrod helped us put together a couch, and it was quick and easy. He was so friendly and helpful! We will definitely be coming back if we need more furniture for our home.
Amber and Chris were great. They are very knowledgeable about the different products. Amber helped us pick out the perfect side tables and lamps to go with the new couch.
Great service!
My husband and I went to Ashley furniture to look at mattresses and were greeted immediately when we entered the store by a lpvely sales associate named Maria. She was so patient, answered all of our questions, and got us an amazing deal on our mattress and bedroom set. My husband is a hard sell but she did it!! I got the mattress and bedroom set I wanted.
(Translated by Google) Very attentive (Original) Muy atentos
Maria was amazing! Me & my husband found a couch but the TAT was 3-6 months which is very disappointing . She was able to assist with finding another one that was even better than the original one we looked at. Maria made the whole experience a great one & I highly recommend.
Maria was great to work with and very patient with us as we browsed, what felt like, the entire store.
Natalie assisted my wife and I and she was amazing, she was patient, answered all questions, and made the sale, excellent job and salesmanship
Ask for Maira she is amazing and so down to earth! Had an amazing experience here and will go back to her in the future. 10/10
Armando was great! I even changed my mind on the mattress I wanted!! He said no problem and helped with my exchange. I highly recommend him!!
Amber is very knowledgeable and was capable of getting a deal done when the Internet of Ashley furniture said the furniture was not available. Now it’s proof that it’s always better to deal with somebody face-to-face then trust the Internet lol
Gee made my shopping experience great! I would recommend her 100%. She doesn't pressure you or follow you around like other sales people.
Amanda was an absolute delight. She wasn’t “stalking” like other furniture stores. She allowed su to look and followed up with us as we went through to pick our items out. She had answers to all questions and great ideas for what we were looking for. She made the furniture buying process a lot less stressful than we anticipated
Jarrid went above and beyond to answer questions, make suggestions and attentive to helping me with my furniture purchases.
I walked in and was greeted by Armando and immediately made to feel welcomed and appreciated. His customer service is steller. Armando patiently and knowledgeably assisted me in choosing a lift chair for my elderly mother-in-law . We will be returning and requesting Armando to help us purchase furnishings for our forever home.
Jered was very helpful with all of our questions and was able to save us money on our bedroom purchase. Financing with 0% interest took only minutes of our time. Great purchase and experience, thank you everyone involved !
Jarrod was great and informative in helping me place my order!
We’ve purchased from here multiple times and it’s always been a pleasant experience and easy process. Just today, Amber and Mark, helped me with replacing my dining room table set with my protection plan and it was an easy process and they were so sweet and accommodating. I’m excited for my new table to arrive this week!
Chuck was amazing and so helpful when we went in to find some new pieces for our new place! When we got home and could not put one of our items together, he personally came out to our place and put it together for us! Couldn’t recommend this store and it’s employees more!
Ms. Maria N. at the Merchants Blvd (Clarksville, Tn) location was incredibly kind and helpful! She gave us space to look, but was available for any questions/concerns. We purchased a sectional which was in stock and the checkout process was quick and easy! We will definitely be back for future furniture purchases and recommend them to family and friends!
Manda and chris were great will be back for more products
Natalie was the absolute best person I have ever worked with. She was very friendly and knowledgeable about every piece of furniture we purchased. A great asset to your company.
Jarrod and Star were amazing to work with and helped me find the perfect sofa/chair and a half set for my living room within my budget and the texture I wanted. Very friendly and answered all my questions. Will definitely come back for any future furniture needs!
Glad we stopped by Ashley for great service by Armando. We told him what we needed and he led the way. Too easy and no hassle. Of course we will return with great service like that! Ask for Armando he offers great service.
Sale person was perfect she listened to me and found exactly what I wanted.
Armando our sales person made our experience of buying a mattress so easy. He was very knowledgeable and friendly.
Excellent service!! I’d definitely shops here for all of my furniture
Amanda was most helpful. The general process in purchasing was easy and simple.
Pleasant professional experience !
Great customer service. Super friendly and helpful.
Star was amazing and she helped me with picking out everything and was very patient. :)
Amanda was great! Great service and very knowledgeable.
Quick and easy
Dalton was great to work with, nice store, nice furniture.
One of the nicest furniture stores I've visited in a long time. Excellent showroom with great personnel. Thanks Natalie for your great help showing me & my daughter sofas & loveseats and helping me with the purchase process!
Amber helped me find the perfect mattress and bed-frame!
The other day when I went to the furniture store, the associate I had was Star and she was amazing. She literally made sure that I had everything that I needed. She answered all and any of my questions that I had, and she was so nice and professional and ready to help help. The overall experience was a 10 out of 10 and I would definitely recommend anyone to go to the store
Natalie was wonderful in helping us find and order our new living room set! Great customer service and options!
(Translated by Google) Armando has always been our salesman, the service is excellent, I recommend him 100. And he can speak Spanish if you need it. (Original) Armando siempre a sido nuestro vendedor, el servicio excelente, lo recomiendo al 100. Y te puede hablar español si lo necesitas
Friendly and helpful staff
Great customer service, very friendly and helpful about pricing and explanations were very clear
Furniture Connection/Ashley has been the only furniture store I’ve done business with for over 20 years! I love them all!🥰 Don’t sleep on ASHLEY!!!
Chanel & everyone at the front desk were so much help, even hitting a little snag they solved the problem. So I thank all of them so very much. 💙
The staff at Ashley Furniture are wonderful. They are very knowledgeable and provided me with options that best suited my needs. Last year I purchased a living room furniture and barstools. This past weekend I bought a purple mattress
The staff, Ashley, and Natalie were a phenomenonal with awesome customer service. Thank you so much.
Had a great experience with Casey and Jared
Chanel was an amazing help! My husband is overseas and she made our purchase process go over so smoothly! Thank you, again!
Marie helped us and she was amazing. Great customer service!
Casey was very helpful and all the employees were kind and knowledgeable.
We again had a wonderful experience here at Ashley! Our sales associate Armando was very knowledgeable and helpful and so patient with my elderly mother. Armando made our visit here very welcoming. He made our purchase easy. Thank you Armando! The important thing is seeing my mother happy with her new beautiful bedroom set! We will always be a returning customer here at Ashley!
Jan, Shawn, and Makayla were a big help! Wonderful staff and amazing selection
I am so please the service from Gee and Shawn today! We were able to get approved for a couch, selected a delivery date and got all of our paper work signed in less than an hour! The repor was amazing and they were super helpful with all of our questions and concerns❤️
Amanda was very helpful for us, and gave us a great deal for some outdoor furniture in our new place! I will be back for more great furniture soon!!
So many beautiful things to choose from & great customer service!
I went in just praying I could what I was looking for, and have it delivered quickly. Maria really took her time finding the furniture I needed. And Shawn went above and beyond to make sure it would get to my new house in a timely manner. These two are awesome. I'm super grateful.
Great customer service Maria did an excellent job
Very helpful and large variety of accessories.
Chanel was amazing. She helped me find the exact shelf I was looking for and made ordering it so simple.
Armando was fantastic!
Awesome service! Perfect service from our sales associate Gee and great job from Makeyla office assistant !
Great shopping experience from our sales associate Gee and awesome job from makeyla as office assistant !
Natalie was wonderful. Just moved, made everything easy for a reasonable price.
Great customer service. I was help as soon as I walked in. Great store. Thank you Gee and Makayla.
They were all so nice and helpful when I was buying my couch. Starr and Ashley, the manager, were just amazing and super knowledgeable!
Marie and Jared was awesome and they work well with us! Very friendly and professional.
Maria and Jarred were great and friendly
Manda was an amazing help. She went above and beyond and helped me navigate a complicated situation with delivery and was amazing.
Mary newson ! Was great ! Very nice , helped me with everything and was so polite and fast !
Chanel has Great costumer service
Never expected furniture shopping to be such a pleasant experience. As we entered, Gee introduced herself and gave us the space and time to peruse the store. When needed, she helped us hone in on the right collections and expertly explained some innovative features. Gee also worked with our budget, finding every possible discount -- making us feel that we got the most value for our money. All items were in stock and ready for delivery from their warehouse! If you are looking for quality furniture, highly recommend you reach out to Gee at Ashley.
The process was quick and easy, Star helped us out and she answered every question we had, she was the best ! Definitely would recommend to anyone looking to buy furniture
Jarrod was very helpful in my selections. He was a lot of fun, energetic, and kept my likes and wants in mind with the selections! Great asset!!
Casey was amazing and super helpful! Her knowledge of the specific quality of the piece we looked at is what made us ultimately make that purchase! Thank you so much Casey!
Gee & Lydia were absolutely amazing! Customer service was a 10/10 and they were so helpful in making sure my purchase was as smooth as possible! I will definitely be back to see them and am so grateful for their kindness!
That was seriously the easiest and fastest time I’ve ever had buying a large piece of furniture. Everyone in the store was so kind! Armando helped us buy our new couch and we are so excited! Thanks again for an easy experience :)
Armondo was easy and professional to deal with we will return
Armando was awesome. Very kind and knowledgeable
Armando was awesome!!
Dalton was very helpful and nice
Armando was very helpful and efficient
Armondo was perfect to work with. He listened to what we were looking for, knew what was in inventory, and provided us with an excellent buying experience. I will definitely be purchasing from Ashley’s again due to his courteousness and professionalism.
Ashley at Ashley furniture is sooo helpful!!!
Jarrod was a great help, thanks so much for helping my wife find ALL the furniture she was looking for!
We love Ashley they are priced decently for the quality of furniture.
Natalie was really helpful, nice people!
Tom went out of his way to find an art piece I was interested in.
Makayla and Star are very professional and helpful!!! They did an excellent job helping me out!!!! I recommend buying with them!!!
It was very nice to walk through the store and not be bothered constantly by pushy sales people. The layout was nice, the overall selection covered a range of budgets and design options. Our furniture wasn't in stock but it's being delivered and assembled less than 2 weeks after the sale.
Armando was my mother in law sales person. He was very kind, professional, and very knowledgeable. He took the time out to answer all of her questions and explained everything to her. Thank you Armando for making her furniture shopping experience enjoyable and easy. Thanks
I had a fantastic time at Ashley Furniture! Thanks so much to Gee for helping me find the perfect sofas for my living room. A huge thanks to Lydia as well for helping me check out (at the last minute) before close! I appreciate you all! I will be back!!!
Great service from a miss G and Makayla, very helpful through the process of pricing the sectional we were looking at getting and then the financing afterwards. Would definitely recommend their help to others as well as look forward to coming back.
Gee and Makayla were so helpful and quick with getting us squared away with our new sectional. They were very personal and made it a great experience getting new living room furniture!
Great experience, great selection, and amazing employees… Gee was an absolute help and made my purchase quick and simple.
I found working with Tom and Chris amazing. They were very professional and made the entire experience so simple and easy.
Star, the representative that assisted me was phenomenal. Thank you so much!!
Makayla was super helpful. Best and easiest furniture buying experience of my life!
I purchased more furniture at Ashley store, like always, it’s like going to visit friends Gee, Jarrod, and manager Scott were amazing! Best place in Clarksvillle to buy furniture. Their variety of products and great customer service is top notch!
This is our second big purchase from here and it has been an amazing experience. Casey was great and answered all our questions. She wasn’t pushy at all. We’re excited to try our new bed.
My wife and I went in expecting to browse and buy one or two things, but Jared helped us find almost everything we needed to furnish the new house in one trip. Really good stuff, and he was able to save us a lot of money by bundling purchases together and applying different deals. He was also just a really cool guy and helped us put our thoughts together while our toddler was being a toddler. Then Jared 2 helped us complete our purchase! Great place, great people, highly recommend.
Tom immediately greeted us and our son, showed us the sectionals that were available and took time to look up one that we saw somewhere else. Made the entire process quick and easy. They were even able to price match so we could get the same deal.
Thanks for tonight's business Armando Mujica, you are the best, great costumer service, pretty knowledgeable associates God bless you.
Ms. Gee was the most professional, experienced, and effective sales representative. Provided quality customer service and delivered quality merchandise. Very detailed information was given about product description and capabilities, will definitely recommend for people to seek her expertise.
Armando Mujica, was amazing at helping me and my husband find the perfect set for our home today! I was very pleased with his expertise on pricing and payment. He was very personable and I will definitely be back in the future to do business with him again. Five Stars across the board!
Amber was very knowledgeable and professional. Love working with her!
Thank you Maria You understood my needs and did not pressure me. Very Friendly and professional.
Excellent customer service. Armando was helpful and incredibly courteous.
Wonderful service. Jarrod took great care with helping me find a recliner for my husband for our anniversary. Thank you Jarrod
Im.sad Duane isn't there anymore! Still friendly staff, found same table for less at another retailer.
Very friendly and helpful
We just moved here, and have been blessed enough to have met Gee thru Ashley. She has been a wealth of knowledge, and extremely helpful. We’ve already made a second trip to see Gee and buy more furniture. We will definitely be back again. If you’re looking for furniture Gee can help you!
Very helpful and informative.
Friendly, personable, great selections and quality products, great payment options
Jarrod done an amazing job helping me find something I loved and worked very well with my picky wants
Recently I purchased a new TV stand from Ashley Furniture. In my opinion it was the perfect piece of furniture. First, it’s just plain beautiful. Second, the materials are of high quality. Third, functionally it provides the space and dimensions I required. I had spent weeks looking at furniture on Facebook Marketplace and other vendors. I went back and forth between a regular TV stand like this is and one that has a built in fireplace. The employees at the store were knowledgeable, pleasant and efficient. I will visit the store again in the future so I highly recommend this business.
Was very nice experience ,found what we were looking for and friendly fast service.
Dalton Mulcahy did great. Helped us find a new peace and did all he could with finding what we liked and wanted 👍
Great experience with representative Armando Mujica!
I found the furniture that I had been looking for
Gee was amazing! Great customer service and she took her time showing me everything I wanted to see. The transaction was swift.
Armando was polite and very helpful. Quality furniture and customer service from all staff was amazing!!!
Terrible service. Came in expecting to walk out with a new sectional, but not a single person acknowledge me and wife while we were looking at the couches. There were salespeople who saw us, but walked the other way, or pretended not to notice us. Maybe we aren’t kind of the customers they prefer, but I thought all money was green. American Signature Furniture had better, and now we have a nice 4 piece sectional and ottoman!
Dalton and Jared made this visit almost effortless on my end. They helped me find everything I wanted and made accommodations during a stressful moving time. 10/10 amazing experience
Dalton was fantastic!
This was my best experience ever shopping for Furniture. The service I received today, 9/14 was awesome. Ms.Ashley S. Was super helpful and totally customer oriented, she even had my credit limit increased. WOW...Ms. Natalie worked with me for over an hour, her knowledge was great and her attitude sales oriented. Ms. Casey helped me yesterday and also totally great knowledge and even offered to come in on her day off. I HIGHLY RECOMMEND THIS FURNITURE STORE TO EVERYONE. You ladies ROCK!!!!!
Salesman very personal. Will come back to See him again
Very professional. Happy with our purchase.
Went in for first time . Ashley and Amber was such a great help. Will mist definitely be back for more
The experience was absolutely smooth. Casey was amazing, and so patient with my indecisiveness answered all the questions that my son and I had, and made sure that we were prepared.
Excellent service & communication with Casey :)
Ashley (Star) and Shawn are the best! Very helpful and nice people. Highly recommend asking for them.
Jared was amazing!! Very helpful and attentive. He was not pushy and worked around our needs. Thank you Jared for all your help A++++++
I’ve never had an easier buying experience than I did at the Clarksville Ashley store!! Dalton was so easy to talk to, super helpful and not at all pushy. Makayla and Jared at the checkout desk couldn’t have been more helpful. Made sure they knew where delivery was going to and double/triple checked maps since we have a new address. I highly recommend and will definitely be a return customer!
Great experience!
Best Customer Service by far. Ms Star was super friendly, welcoming, and helpful. She answered all our questions, provided great alternatives and made us laugh a lot. 5 Stars for Ms Star.
Maria was so friendly and helpful!
Everyone was kind and accommodating. All of my questions got answered. It was a great experience. Thank you Natalie for helping!
Dalton and Ashley were phenomenal associates. Service was amazing. Credit approval was seamless. Overall was a great experience. Will be doing all of our future furniture shopping there.
We were very pleased with the excellent customer service, the quality of the furniture piece we chose and the ease of picking it up at the warehouse. We will definitely be back. This is now our “go to” place for furniture!
Chanel & Ashley were amazing at the Clarksville location. Quick and so nice!
Loved my Experience at Ashley Store Amber my sales associate was very knowledgeable at helping me find what I was looking for and when I changed my mind about what I was Purchasing they were very happy to let me go with something else Ashley thank you very for helping me while Amber was Assisting other customers.
Jarrod was professional and very helpful with information and sizes of furniture.
Fantastic buying experience with Amanda. Low pressure show room. Super quick, painless ordering experience with a great focus on customer needs and pricing transparency. 5 stars isn’t enough!
Tom was great!
Staff was friendly, helpful, and knowledgeable.
Casey was easy to work with
Jarred was wonderful, good representation for Ashley. Fast, and knowledgeable. Thank you for a nice experience.
Star was very helpful and knew what she was talking about. Shawn was also great to work with when we were checking out. Overall, a good experience shopping here.
Courteous and Knowledgeable. Had just what we needed at a very good price.
We had a great experience buying our couch and chair. Natalie was the best sales associate and helped us so much with our purchase. We have always gone to Ashley's for furniture and always will.
These are my people!!! Gee, Scott, and both Jared’s are where it’s at! I won’t buy furniture anywhere else!!!! 🫶🏼
Jarrod was amazing! Got me everything I needed and more. He was so nice and helpful. I wish everyone had his attitude in life. Amazing experience. Great quality too.
Awesome Custer service!
We received fantastic service, Tom helped us choose a set that would would work best for us! Thank you so much for all you did to help us in choosing a living room set!
So far, over the course of a couple years, we have bought two mattresses, a bedroom suite and a sectional from this Ashley store and we have always had wonderful experiences. Today we had the pleasure of working with Doug and he was great and very knowledgeable about the furniture. He also surprised our son with a little stuffed Serta sheep, and he was so thrilled to receive it. Shawn rang us up and helped us put in a warranty claim on our old mattress he had wonderful customer service as well. Thanks! We will be back again!
Dalton, Maria and Lydia were amazing. Got us the furniture we wanted at a great price. They were very helpful and kind. They were patient, answered all of our questions, took measurements for us and followed through. We will continue to choose Ashley furniture!
Love this store! Everyone was super nice and helpful, especially Maria and Ashley. Maria was friendly and personable from the moment we came in; she went above and beyond to make sure my two Autistic sons got new beds and even threw in free comforters when the ones they wanted were discontinued. Ashley helped us out with the financing and payment process and was able to give us free delivery! Love this place and will definitely be back! :)
Amber was very helpful!
I’ve been buying my furniture from Ashley’s for years and I couldn’t be happier with the quality of the furniture or with the customer service. I highly recommend them.
Took care of any issues that I had very professional customer service great!
Amber did a fantastic job!
Tom was the sales associate. Excellent customer service from the time I walked in until I left. He made me feel welcomed and at ease, answered all questions, took measurements for me. I will highly recommend Tom to friends and relatives looking for furniture.
Chanel was quite knowledgeable and helped us tremendously. Thanks. She's a keeper!
I had a great experience in your store earlier today. Tom was very professional and helpful during my visit. I will be coming back to your store when it time to purchase my couch.
What I love about Ashley store, they have majority of the pieces in stock and it doesn’t take a month to get furniture. I am a returning customer. I bought a sectional back in 2021 and today went and got a small sectional for our loft.
Tom was a great help in finding me the mattress I needed
Our experience was top notch. Will be sending our friends and family.
Very customer service oriented!
Quick and easy. Ask for Star, she was great!
Customer service was top notch. My salesman Tom, was knowledgeable about his products and offered the best solution for my needs. The product met all my wishes in Quality, price, availability and comfort.
Dalton did a wonderful job of hearing what we wanted and the price rang we were shooting for! We appreciated him taking the time to ask all the necessary questions to help us to figure everything out!
Outstanding service by Amber!! She greeted us as we walked in and directed us to what we were looking for. She didn't hover and gave plenty of space for us to browse. Once we did have a question she was very helpful and helped us complete our purchase.
Very nice & knowledgeable and price matched for me as well great job great employee
Chanel was great!! She deserves all that commission and more <3
Natalie was great and very professional! Made this purchase very easy and quick, only took about 20 minutes!
Very nice store. Went in to get some ideas for bedding. Lots of nice and helpful people. Thank you all for all of your assistance ideas and help.
Oh my Gosh...its been a long time since I've had a pleasant furniture shopping experience. DeWayne has such an explosive personality, it was truly a pleasure shopping with him today. He's knowledgeable and fun! We are in need of a bedroom set and side tables for the living room and we will definitely be back to shop again with DeWayne. I've never seen my husband happy on ANY shopping trip and Dewayne changed all that so it was a great day thanks to DeWayne!!! V/r Brandy and Tim
Dewayne knew exactly what I needed and showed me and had me test out a few beds to figure out which one was more comfortable for me
Very pleasant to work with!
Dewayne was amazing! He helped us find everything we needed and made it a fun experience! He’s very knowledgeable about the products and informing us on how it’s beneficial! He’s a 10/10
Sales team is a little aggressive
Everyone was friendly and professional. We worked with Dwayne and he was the ABSOLUTE BEST. He was personable and extremely patient as I was undecided on which recliner I wanted. If you go, ask for Dwyane. You WILL NOT be disappointed.
Great service. Casey provided us with all the information we needed, while also giving us enough space to browse around freely.
Tom at Ashley Furniture was absolutely amazing with us. We came in with a list of things we needed, and one thing we wanted, he helped us through financing, and showing us the best deals. Ashley Furniture has great prices as is, so we were pleased with everything we got for the amount of money we could spend. Everyone there is amazing and friendly as well. But Tom was Subperb! We will be back again and we will ask for Tom!
Great place saved me some money and the staff was very helpful and let's you look before approaching to to ask questions. Loved the great environment and the stylish furniture they have in place for display. There protection plan works great with my kids and my nephews coming over to spend a night lol.
I have bought quite a bit of furniture in the past and can honestly say I did during this trip also. The quality of Ashley furniture is outstanding as is their customer service. Every room in my house has Ashley furniture in it.
Amber was absolutely amazing ❤️🥰
One of the better Ashley Furniture Stores I've been to in a while. Casey helped me find a cabinet and a comfortable mattress. Great Price and Great Employees. The Warehouse employees were very skilled as well.
Dewayne provided excellent service and was also fun to work with. We went into Ashley’s knowing what we wanted and Dewayne helped to make the purchasing process smooth and simple. Truly a pleasure!
Star was phenomenal in helping both my husband and I as well as my son and his new wife.
Everyone there was incredibly helpful, Natalie and Star excelled in every aspect of the sale. I recommend them for all your needs!
Very good experience Casey was a awesome sales girl, very helpful very informative and very pleasant
They had great costumer service and the free delivery of the furniture is great!
Dewayne checked in with us but did not hover. He was informative, helped us make a delivery/pick up decision, and made paying effortless. I HIGHLY recommend going to see Dewayne at Ashley's for any furniture purchase. Big or small. Very real and honest without being pushy. Very much appreciated!
Star was wonderful to work with and we found just what we were looking for.
Great service good prices great deals
Great experience. Star was so pleasant and enjoyable to work with!
Very relaxing and inviting environment. The people are friendly and seem happy and comfortable with each other. Casey was my salesperson. She was very helpful, patient, strait forward, knowledgeable and not imposing or pushing. I highly recommend her.
Gee listen to what we were looking for, and gave us lots of information on our purchase.
Dewayne did an excellent job in showing us sofas in a professional manner. Ashley checked us out and handled our pick up of a box spring at the warehouse.
We take pleasure in having a sales representative like Casey who showed initiative in providing a service that came as no surprise. Casey is extremely responsive and made sure the shopping experience was was tailored to our needs. Unmatched customer service is the best way to describe her. She is a pillar in the system she works for.
Amazing experience! In and out with exactly what I wanted in 30 minutes! Huge thank yous to Jarrod and Ashley!
Ms Amanda was an awesome Sales Associate, she guided me to the right mattress would fit my adjustable bed frame, California King mattress. She gave me great Customer Service and she has great expertise in her job of what she do. Ms Amanda is a great asset to your company. She make your company shines. Great Service Thank you, Mary
Had an excellent service from everyone that helped out. Especially from Jarrod and Ashley they both made the process real smooth and made us feel real good.
Maria was great! She is so personable and helped choose a table that fits perfectly in my space!
Jarrod was very helpful and friendly. The sale was affordable for my family. Overall great experience .
Great experience from start to finish. Jarrod was excellent!!!!
From the moment walking into a warm welcome from Jarod to not only purchasing but he helped with picking furniture based on photos of my space in a budget. I will definitely come back to this store. Everyone was so friendly to myself and involved the kids in the process.
Dewayne and Makayla were amazing to work with! I felt like they let us shop when in there our first time but also were right there and available if we had any questions!
CREW WERE AMAZING!!!
My sales rep Amanda was extremely helpful and very knowledgeable. I appreciate her help and I’m delighted I will be receiving my furniture in less than a week.
Went looking for living room couch, and from the time I walked in the store Jarrod was great. He was very patient and explained materials and fabrics in detail. During my purchase Ashley explained the process and explained how if I wasn't happy to let her know. Customer service for both was awesome.
Great customer service. Reasonable pricing. Thanks once again. We will be back!
Usually I do not enjoy going into furniture stores and being more or less harassed by the salespeople. However, as soon as I walked into Ashley Furniture and was met by Jarrod, I felt like I was shopping around with a friend! Jarrod was so welcoming, friendly, and didn’t make me feel like I was being pressured into buying anything. The selection at Ashley Furniture had a great variety and something happened to catch my eye that I just knew I had to have! Their in house finance is a great deal and I’m excited to get my new piece delivered!
We had the best experience in purchasing some furniture for our new home recently! Dalton was our sales associate and he was so helpful! He didn’t follow us around or pressure us, but was able to answer all our questions when we were ready to make a purchase. And Ashley was helpful in getting us checked out and on our way. We will definitely be back!
Friendly and very professional my sales lady Star ! She was informed and my visit was a complete success with me purchasing a new beautiful dinning table set ! Thank you Star and the team at the Ashley store here in Clarksville!
Jarrod, I can never thank you Lydia enough for the excellent service you provided to me. I am a widow, living alone and my daughters live out of town. My recliner died last night and I have knee surgery scheduled for Monday. (My call to him was on Saturday) I was in a desperate situation and Jarrod made me calmer and jumped through many hoops to facilitate a delivery before I had to leave for the hospital. Lydia helped with payment, etc. and was so kind. For anyone reading this, Jarrod’s people skills are amazing and his willingness and efficient manner helped him work a miracle for me. I am ever in his debt. He represents your company in an exemplary manner and you are fortunate to have him. Most thankful, Lynda Hunt
Store was nice clean staff was very helpful manger Ashley and jarded are the best
Staff is always friendly and ready to help.
Natalie was great!! She was super energetic and helpful. She helped me find exactly what I needed and I got it home same day! I highly recommend
Very good service! The sales associates were friendly, knowledgeable, and explained the pros and cons of all of the items I was interested in.
We worked with Amber and had a great experience!
Jarrod was amazing on helping us with a dining room set!
Service was great, overall very happy with experience. We will see how delivery goes.
We worked with Star today and she was absolutely amazing! We will be back again soon for sure because of her kindness and patience.
Super great experience. Confidently answered all my questions and helped get me in and out real quick.
Had a great experience placing my order today. Maria and Ashley did a great job accommodating and making the process smooth and stress free. They genuinely took their time and delivered great customer service. Truly appreciative for their time and support. Thank you again!
Very awesome customer service
Fast low pressure great service
Salesperson, Casey, was helpful, friendly, responsive! Placed my order in an expedient way! Had to ask her name upfront as she didn’t offer @ beginning of interaction which is important to me. Very pleased with my bedroom set recently purchased! Rita Suiter
Everybody here at this store is fantastic!!! The office staff is the best!!! Shawn, Serra, Lydia, Lashonda, Chris, and Makayla are amazing!! 🤗
The sales lady was very professional and helped us with our decision And her knowledge of the products was very helpful my experience in your store was very comfortable I will recommend your store to my friends and family
Amanda was amazing! She helped us get exactly what we needed and it didn’t take to much time!! Very professionally and knowledgeable!
Dalton and Makayla were fantastic. Our shopping experience was enjoyable and they made sure we got everything we needed.
We were greeted by Chanel and she let us walk around the store freely without hovering which I appreciate. She checked on us periodically and was very patient and answered all of our questions. Chanel and Jared both handled our purchase great and we're happy with our purchase
Very smooth and quick experience. Everyone was very friendly and helpful with every step throughout the process, namely Makayla, DeWayne and Amanda.
I'm not much of a furniture shopper. This was the most pleasant shopping experience I've ever had. Jarrodd Scott is the person you should ask. He is knowledgeable and mostly concerned about your needs.
Our Sales Associate, Jarrod, was absolutely amazing! He asked us what we were looking for, listened, and helped us find the perfect pieces of furniture. He knows the store inside and out and is very knowledgeable about all the products! Before we made our purchase, we did shop around, and the experience we had with Jarrod far exceeded our expectations and what we encountered at other stores. Thank you Jarrod for the amazing help and support! Also, we would like to give a shout out to “the other” Jarrod and Ashely who also provide amazing customer service as we were checking out. Thank you!
Ashley and Chanel were awesome. Got me set up in no time
Everyone was very helpful and the process was seamless.
Marcus did a great job assisting with purchase of my toddlers first big girl bed!
Great experience today.
I love shopping here, they don't follow you around and hassle you, they allow you to look and if you have questions they are there to help.
Dalton was very helpful. He took more time that expected! Ashley behind the payment desk was friendly! I will recommend Dalton to others!
Got my table from here had a price match de as l and was definitely satisfied with service and choice
I called to order a dresser and Dalton was helpful, and and courteous on the telephone. The best customer service I have ever received.
Friendly staff was very helpful even though we changed our minds several times before we made our final decision.
Amber and Jarrod helped me out so much and made my experience wonderful. Amber helped my wife and I pick out furniture for our whole house! She helped us match colors, helped us with our vision, and tolerated us for a few hours at least!! We felt as though we were being taken care of and that made us more comfortable in the store. We were able to refurnish our whole home super easily with her help, Amber was wonderful at making the experience less "terrifying" due to it being our first time buying furniture! Checkout was a breeze with Jarrod helping us out, he was kind and made everything really easy to understand! She has helped me every step of the way outside of the actual store as well! Amber explained top to bottom my receipt, everything I needed to know about delivery and installation of all the furniture and made sure I was never without a way to get ahold of her for any questions. Amber was absolutely amazing and we will definitely go back if we have any furniture needs in the future! 10/10 will always recommend her for any furniture needs!
Maria and Shawn were amazing. Maria was so patient with me. I am on a budget and she took the time to find the right couch for me. I'm from Phoenix and in the past when I've shopped for furniture I would have been dismissed when I said I needed something more affordable. That was not the case here with Maria!!! She was so kind and so patient. Shawn was efficient and helpful. It is appreciated. I will be coming back for more furniture.
Wonderful. Interactions with staff and sales was just wonderful. Preparing an extensive unit for occupancy and sales. Looking forward to staging and completing the project within budget and with highest quality furniture.
I was assisted as soon as I walked in the door. The saleswoman knew everything about the furniture I was looking for. No pressure and was patient.
I would recommend this store to anyone! I had actually dreaded buying furniture and had put it off because of pushy salespeople that I have dealt with in the past. Dalton was wonderful to work with and everyone else was very nice & helpful.
Don't buy your furniture here. The customer service was terrible. We've spent almost 9k in furniture when we moved here and we had an issue with our mattress sinking in...their response was we were outside of our warranty. And it was barely by a couple months. You would think being a big spender they would of done something but no. They didn't care. I recommend getting furniture from sams club or elsewhere for that matter. Makes sense why their parking lot is always empty. Step your game up!
Gyvonne Duke was amazing and went above and beyond for us while we were purchasing our purple mattress!
Natalie provided excellent service! She was knowledge and helped my parents find what they needed at the best price!
Very professional
Jared was super friendly! Great personality and gave my wife and I some great deals. If I had to trust anyone in that store, it would be Jared.👍🏼
Sales people were courteous and helpful.
Great customer service
Very friendly customer service
Jarod was very helpful very welcoming environment
Gee was very helpfull!
Don't usually leave reviews but had I had to emphasize the amazing customer service that Ashley and Natalie were able to provide. They made me feel confident with my mattress purchase.
Best experience ever with Star. She let us browse by ourselves but when we were ready to purchase she was right there. She was so friendly and sweet. Answered all our questions and took care of the purchase quite rapidly. Would definitely buy from her again.
Costumer service is amazing, agents are nice, knowledgeable and interested in helping you with what you need. Good quality furniture with modern and chic styles!
Maria was very patient with us
Another great experience with Casey having purchased a few rooms of furniture and we'll be needing some curio cabinets very soon. She's a great help and extremely knowledgeable about the product. Thanks for making our purchase so easy.
Knowledgeable, friendly and quality merchandise.
Informative and curtious, let us look and do not push for a sale.
Gee is very helpful and knowledgeable of their products. She listens and empathize with our needs. The sales manager have us generous discount.
Great customer service & we are so excited on the furniture we picked out! Gee was amazing! She was super helpful, knowledgeable and ensured we got the best for our money! Love her! And Ashley who checked us out was super sweet, and friendly and took real good care of us! We will definitely shop with Ashley Furniture again!
I cannot brag more about Ashley Furniture in Clarksville!!!! Y’all, I called and spoke with Amber who helped me buy my DREAM couch!! It was such a smooth and seamless process! I cannot be more grateful for the amazing customer service. The entire team involved was A M A Z I N G.
Great 🙏🏾
This is the third Ashley's Furniture store we've purchased furniture from, and my husband and I agree that it was the best one we've been to so far. Jarrod is a great salesman and he really knows a lot about the furniture Ashley provides. I told him exactly what I was looking for and he showed us several options. He made the whole process very easy and enjoyable!
Amazing customer service Gee and Ashley
Ashley and Star were both very professional, knowledgeable and informative. My purchasing experience was pretty smooth.
Very good customer service! Listened to understand our need. Purchase was easy!
Knowledgeable about different types of mattress and payment options
Colton and Ashley were amazing! Prompt, detailed, courteous and extremely knowledgeable. Thank you for your assistance and your professionalism. Dolton, thank you for going above and beyond!
I was shiwing my husband a table i found to see what he thought and just before leaving Brandon had asked if we knew what the sales price was and i did not. He was extremely helpful and was able to quote the sales price for the table and the server for me. He was feeindly and knowlegable and got Ashley to help us set up to buy with several options. I have bought most of my firniture from Ashley and Ashley and Brandon were great. Thank you.
Jared made shopping for a mattress an easy and amazing experience! He knew exactly what we needed and wanted. He made picking out the perfect mattress enjoyable. Makayla and Doug also helped in making the process smooth. These three members of the Ashley’s furniture store here in Clarksville, TN are amazing at what they do. Would highly recommend shopping there for any of your furniture needs a 10/10.
Amber helped us out with a coffee table & end table purchase. She was very helpful & accommodating. Very pleasant to work with. Thanks Amber!
Very good experience. Amanda was super nice and helped make the process smooth and made us feel super welcome. Ashley got everything squared away quickly and explained everything so that everything made perfect sense. I will definitely be going back to buy more furniture.
We purchased a sectional sofa for our home today. Our salesperson was frankly the best I’ve ever had. Amber didn’t pressure or rush us in anyway. I think we sat on every sofa there for a few minutes each. We are now eagerly waiting for our delivery!
Amber was extremely helpful and made the process of selecting new couches a quick and pleasant experience.
Just bought my new office set from Jarrod who I told what I was looking for and he pin pointed me to the set I had envisioned in my home office. Also big thanks to the help of Makayla who made my over the phone purchase so easy and quick! Will definitely be back when I am looking for something else for my home as my experience was a quick, no pressure, and relaxing purchase.
Maria and Lydia were both amazing to work with! Friendly and answered all questions we had!
Excellent shopping experience! Jarrod was very professional and patient with our needs. He provided all options of furniture color and configuration. We will surely be back! Thank you Jarrod and Ashley!
This was a great experience and we loved Ashley at the counter and our sales lady Natalie. She was very helpful and we purchased a new mattress. We will definitely come back for future purchases. We give them both a high thumbs up and a great rating.
Knowledgeable salesman arranged good service and delivery schedule. Great prices for quality Furniture. Dalton our sales rep is well versed in stock available and proceduresof transaction
Dewayne and ashley were very helpful and amazing!!!
Maria provided an outstanding customer service.
Ashley was great. I received excellent customer service from her Ashley at Ashley furniture!
Gee and Makayla were super informative, professional and knowledgeable!
Gee was very sweet, helpful, and kind. Very informative about the furniture. Kayla was kind and vey polite during our check out.
Super easy to work with and sales lady was awesome!
I called the store 10 minutes before closing and spoke to Amber. I was looking for a very specific pillow that was the right kind of squeezy because we lost ours earlier that day. I needed one to take home same day. I had already run around town to no avail, but Amber told me to come on in. I got there 5 minutes before closing and Amber let me squeeze every pillow in the store until I found one that was the right kind of squeezy. So, Amber saved the day and I got to take home a new pillow that squeezes perfectly 💖 Mackenzie checked me out and got all of my information and set me up with an account and all of my receipts, plus a business card for Amber for the next time I need something. Great group of people working there, everyone was kind, polite, accommodating, and didn’t make me feel the slightest bit uneasy about walking in 5 minutes before close. It really made my entire night.
Jarred helped me out alot amazing customer service
Great experience. Maria was helpful without being pushy, and was upfront about everything. Definitely going to come back in the future
Star was amazing! She was so helpful in choosing furniture that fit our needs. All of the furniture in my house is from Ashley and I absolutely love it!! It’s very well made and beautiful.
Wonderful buying experience, especially Ashley was great in finding the right product and the best deal! Amanda and Shawn were great in providing awesome service, definitely will consider Ashley in our future furnishings needs! Thank you all!
Everyone was very nice. Doug let us take our tome in choosing exactly what we wanted. He did not pressure us into anything we did not need or want. Ashley was great doing all the paper work. She explained everything going on. I will definitely be back.
Maria was amazing. She was extremely helpful and sweet.
Gee was awesome
GO SEE GEE! This was my fiancé and I first time to this store, and from the moment we walked through the door Gee was amazing! Not only was her customer service beyond what you could imagine... she was also very knowledgeable, direct, personal, and took the time to understand our needs and showed us in the right direction based off of them! We ended up getting more bang for our buck, and by the end of it not only left with a new bedroom set that we love! We also left with a new addition to our family! Thank you Gee for all your help, and keep being you!
Maria was helpful. Updating review to 5 stars. Manager called and honored my Ashley coupon. Appreciate the quick follow up and service
Casey Neill was very helpful in assisting with choosing options based on my criteria. It was amazing that she took the time to lock in a price while I waited for funds to purchase. The entire team was very welcoming, and a joy to meet and work with.
If you are going to get furniture here, make sure Star is your sales rep. She helped me furnish my whole apartment, was honest about all deals, what worked, and was open to whatever the customer wanted. She has the patience of a saint. 5 stars, 10/10, would shop again.
Amanda, Ashley and Shawn were amazing. They are the epitome of customer service and went above and beyond for us. Thank you for making our furniture shopping experience quick and easy,
Maria was very helpful and professional when helping me pick out my furniture! She made it so easy for us to find the perfect piece for our home!
Maria and Makayla.made my experience great. Maria made it easy to choose the right furniture for the right price. I am blessed too had have her as a salesman.
G and Makayla made everything a breeze. Awesome experience.
It was fine
Very pleasant and cheerful salesperson. Natalie was her name. She was helpful and informative and seemed happy to help us meet our needs.
Very pleased with my experience with Ashley. Gee was very helpful and other sales people were very nice. She was able to price match every piece we wanted. The process was smooth and didn’t take very long from start to finish. We haven’t had the furniture delivered yet but I hope delivery will be just as smooth.
I had a great experience! The employee who helped me knew the products he offered very well and everything was quick and to the point!
From the time I went in to the time I purchased…(.1 week) nothing but patience and professionalism by Jarrod(very patient with my texts and questions) and Makayla with my purchase! Thank you for a great experience
Casey was great!
Amanda was very helpful and professional on top of being patient while I had moments of indecision. Awesome service. And we also appreciated the price match so we could take our furniture home today instead of ordering online.
Amanda was very helpful and informed on all aspects of my needs in my search for a new bed and living room furniture. I would recommend her to everyone
The staff at the store was incredibly professional and helpful! When asked about the pieces I was interested in, the staff member was extremely knowledgeable about the product and made the entire buying and delivery process seamless. They not only addressed my current purchase but also took the time to discuss my future plans and needs. I really appreciated that they didn't pressure me into buying everything at once with their financing options. However, my only concern was that I felt a bit uncomfortable with the constant attention and feeling like I was being followed while walking around.
Makayla and Gee made my process so easy and we’re sooo sweet! 🫶🏻 amazing job ❤️
Very knowledgeable people and quick service
Ron is an amazing salesman and Doug is exceptional manager will do all my shopping here.
These people REALLY CARE about their customers. Even people that aren’t their original customers! I had a rough experience with another Ashley store in GA, their customer service was atrocious, so I left a poor review. I mistakenly did so here and was asked to reach out, once I did I realized that I was an idiot and left the review on the wrong place. The management team didn’t even bat an eye. They addressed my problem and made sure that the Ashley brand took care of their customer. Don’t hesitate to shop here, they’re great people!
Dwayne is amazing!!! He listened to what I wanted and was so helpful. I will always go to him when I need furniture or any home decor. Makayla was also a big help with our purchases.
Maria and Shawn were both extremely helpful.
Gee went above and beyond to make sure our family had what we needed at a price we could afford. We will be going back. Makayla made sure we understood all the pricing all our information was up to do and squared away the perfect delivery date for us.
Sales associate Casey was very helpful in helping us identify the right color, features, and dimensions. She was very knowledgeable and patient with us. Makayla did an excellent job sorting out financing terms and helping us get all the final details in order. Halle in the service department also did an excellent job helping us get a new knob for a piece we purchased previously. Top notch service and incredible work at this location.
Excellent service was provided to me. The only thing I can say is the tag indicated they had it in stock but they did not. Otherwise, Everything was perfect.
I had the best experience!!!!!! Ashley, Dalton, And Shawn were amazing!!!!!!!!!
Star was very friendly. She was very helpful. She spent time helping us find everything that were looking for. We would choose her again to wait on us.
maria was so helpful when buying my couch. It was such an easy process and maria made it even easier! would recommend to anyone!
I love this store!! Everything is made easy and painless…will always purchase from!!
Ron and Makayla were super helpful friendly and professional. Thanks a million!
Maria was very helpful
The experience was great. Star and Ashley help was amazing and not overwhelming when it became time to figure out what we wanted in couches, bedrooms sets and dinner table. We felt we could take our time and we did not feel rushed to buy anything. After visiting a few other stores and not having the same experience that we had at Ashley’s we came back and bought everything on our list to buy. I will be definitively returning and recommending when it comes to us building our home next year.
We were looking for a new sofa. Ron helped find what we were looking for.
I thoroughly enjoyed the fact that sales people weren't hovering over you as you shopped. Very kind, sells lady and very helpful
My sales lady Star and finance Lady Illiah, were phenomenal! They went above and beyond my needs. I was so unhappy with the online purchase and wanted to just say forget it, cancel the entire order and go to another store. I had a headache and all. After being frustrated with the online order, these ladies stayed patient with me and reassured me I could get my order with them faster. Thanks Ladies.
Good costumer service very kind and did not leave out any details
Wonderful, quick easy service with great professionalism shown by all staff that helped us!
Gee is great! She was very welcoming and professional. She deserves a raise(pay her)!!! I will be back to shop with her for my bedroom set!!!
Amber was super helpful! She let us wander around, but was right there to answer questions, lend us a tape measure, quote prices, find other colors of sofas. All in all, she made our experience great and no pressure whatsoever!!
I had a terrible experience with ordering online and ended up calling the store directly. Ashley the manager and Star in sales were so sweet and helpful. They were able to get everything ready for pickup before we moved to the area so we could get it at our convenience, they even saved us some money and price matched us. It also took a fraction of the time to work with them directly. I highly recommend this Ashley location and their staff, it was definitely a great experience during a busy and chaotic military move. Thanks again, y’all!
Maria was such a huge help to me and my husband finding a couch for our new home! The only downfall was the one we loved wasn’t in stock so we have to wait 2-3 weeks for shipping but overall great experience.
Went to Ashley Furniture today to buy both my kids a memory foam mattress and box spring. I was greeted by Ron when I walked in the door . He was amazing and had great customer service. I was help by him and Ashley . They was both very outstanding, caring and helpful. Loved the whole team !
Everyone was absolutely stellar!!! As a young “kid” or well younger adult I typically get shooed off and never taken seriously however definitely not the case here Jarrod (and the other Jared) and of course Ms. Lydia were all very kind and PATIENT with me as I got some of my new furniture! I was telling my significant other just last night I would buy again from this Ashley Homestore solely for the experience I had with these 3 fine individuals! (Ask for cat shirt guy they’ll know who you mean ;) )
Amazing customer service and Amanda made this process seamless! She was absolutely fabulous and love how easy she was to talk to along with her input on our choices!! Definitely will be going back for some other items.
Haven’t bought a couch in years , friendly service , easy process and hopefully our couch will be great that we picked. Great place and service
Had a great experience today, Ron was very helpful and took his time explaining every detail about our purchase.
Outstanding service by Starr and Lydia!! Went above and beyond to help and made our transactions smooth and easy!! This kinda customer service is rare these days but so appreciated! Thank you again to both Starr and Lydia! I’d recommended asking for them when needing anything from Ashley’s!! Thank you so much!! Amir, Ashlin and family!
Got my lift up table here and well the selection was of great quality along with the helpful associates.
Amazing customer service. We noticed a sale (online) on a particular headboard we had wanted. We called our local store and after a brief conversation received a link to pay for the headboard, same price as the online price, also with free shipping. Received the headboard Thursday. It's beautiful.
Friendly no pressure service.
Ashley and Ron were AMAZING! EXCELLENT customer service!!
Ron and Ashley were AMAZING!!! Hands down the best customer service I’ve experienced in years!
Amber & Ashley was so helpful and attentive . Amber made sure we was okay without hovering over us. Such a beautiful experience we will return !
Beautiful furniture and friendly service
Great people and great service!!
Fantastic experience. I walked in in need of a bed and a couple night stands. I walked out with just that and some fantastic sheets to boot. Maria and Makayla made sure that I had the best experience with my financing and shipping options. Great location, highly recommended!
Professional and knowledgeable. Great experience working with Casey! Delivery on Friday. Can’t wait!
Great service very professional and Amanda/Makayla were amazing!!
Dewayne made our visit warm and inviting. We were introduced upon entrance, let him know what items we were shopping for that day and he assisted. He also gave my husband and I room to shop. This was the best part because he let the items sell themselves. He was very knowledgeable and was very professional. After we decided on our furniture, Dewayne let us know the different methods of delivery and pickup and Ms.Mycala had us on transaction. Overall, the staff turned what could have been a stressful trip into an enjoyable one. We'd like to give a big thank you to the incredible staff at Ashley's Homestore in Clarksville, TN.
I enjoyed coming in and working with Gee before leaving Clarksville TN. The office staff member Makayla was great too.
What a way to save the day...I came in looking for a LR set and I found just what I was looking after Ms. Gee gave her expertise. When looking don't stop until you find Ms. Gee she will get you what you need. This place has a great selection and competitive rates.
Maria and Makayla were very helpful!! I have bought almost all my home furniture here and Maria has always helped me to find what I want. Thank you so much!!
Gee and makayla were amazing. Gee made the experience fun and stress free she really knows her stuff. Super friendly and knowledgeable!
Jared was very great. Right when you walk in they attend to you. Very stress free experience. Loved it
Dewayne and Makayla were an amazing help. They were knowledgeable, courteous, and all-around great. Dewayne even sold us on an ottoman we weren't originally in love with. Great reps!
Great people. Especially Dalton
Jarod was a tremendous amount of help. He was able to provide a clear design approach into helping us decide what to furniture to place in our living room. The other Jared helped us with our payment and assisted us with our current Ashley account updates. Both nailed it and it was greatly appreciated!
Gee was absolutely phenomenal. 10/10 experience
Ron and Jared were the absolute best to work with!! Fast and easy approval for first time buyers 😃
Star and Jared are amazing!! They made the furniture buying experience very easy and straightforward. Keep doing what you’re doing y’all are awesome!!
I can’t say enough amazing things about AMANDA! Unbelievable, outstanding customer service. When I say she went above and beyond that may even be an understatement. She was so attentive to our needs and showed she not only cared but also you could tell she enjoyed helping us. That kind of customer experience is so rare these days. We 110% recommend asking for her if you are looking for any kind of Ashley furniture. Thank you again for the over the top experience. Kindly, Amir and Ashlin
Great service! Casey is super friendly and knowledgeable about your furniture. Can't wait to get my knew loveseat and ottoman!!
Ron helped us find the perfect mattress and was very relatable. He was awesome! Also, he was not pushy on selling the most costly things, which meant a lot! Also, Lydia was very helpful and quick with the check out process. Definitely recommend!
Gee was great!
My salesperson, Gee was awesome. She is professional and helpful. I have bought furniture with Ashley before and it's always a good experience but this was above and beyond. If you're shopping for furniture or even just looking definitely go to this store! The showroom is pleasant and everyone was pleasant and knowledgeable.
We recieved great service at this store from the salesman Ms.Gee, when we were looking for a comfy couch for our first home and love it. Keep up the great works guys.
Absolutely loved going to this store compared to the one my family and I went to in Fayetteville, North Carolina. I strongly recommend asking for Dalton when looking at furniture. This store wasn’t up our butts about everything and they weren’t breathing down our necks like other Ashley’s stores. We came into the store just looking for tables for our house, ended up buying one without the intent of buying one that day. But the staff members were amazing and gave us an AMAZING deal. Loved going here, love the workers. They all do an awesome job.
Ashley was awesome at getting us all the details for what we wanted and Jarrod was a pleasure to work with as well. Super simple process that was handled professionally! Great experience!
Customer service was excellent
I enjoyed the experience I appreciate the care and time to make sure I got what I needed
Amber was wonderful!! She spent a considerable amount of time finding exactly what I wanted, she learned my design tastes very quickly and found pieces that would blend well. Amber was an absolute dream to work with and Ashley was extremely sweet and very effective in making sure we had everything set. These ladies handled a large order with ease and took all of the stress off. Love them!
Jarrod, Dalton and Shawn were very helpful. My first visit Jarrod was so kind and patient, he answered all my questions. My second visit, Dalton and Shawn helped me with the purchase process, both very nice and helpful. I love it when businesses have great people like Ashley furniture store in Clarksville TN, it makes the experience enjoyable.
Star was amazing! She was so helpful and was really good about walking us through but also giving us plenty of time to ourselves to test things out.
I love Ashley’s and the people there. Great quality items in there
We had a great sales experience thanks to Makayla our Customer Support Specialist and Marcus the Assistant Manager.
Gee was very helpful and made everything easy. Would definitely recommend!
She was a STAR AND That is HER NAME AS WELL!!!!❤️❤️❤️❤️ Makayla was supporting her during my process so please I give them ⭐️⭐️⭐️⭐️⭐️
very respectful and polite ashley and star help me with everything i needed!!
Star was a great help and answered any questions we had.
Wonderful experience. Dewayne walked us through all our choices and was ao knowledgeable and friendly. Would definatelt recommend!
Dalton took the time to research what exact parts I needed to complete my bed. Very professional and pleasant!
Star and Makayla helped us purchase our new furniture. Looking forward to our delivery soon.
Amber Goodman is hands down the most educated and informative associate working for Ashley Furniture. Furnishing every room in our new house was no easy feat, but she made all of my dreams come true! Her patience and creativity along with her ability to deal with my constant indecisiveness, was enough to keep me as her customer for life! Ashley for the win!
Staff was friendly and helpful.
Ashley Furniture is our go to furniture store. We like that they have a large variety to choose from. Vanessa was super nice and patient with us as we shopped around with our kids. We will definitely be back!
I went to Ashley's looking for a bed. I found out they have the Largest selection of Mattresses in Clarksville. Thanks to Jarrod who is an awesome sales associate. I found a great Mattress at a phenomenally cheap price. I explained my needs & Jarrod fulfilled them. He kept in mind my budget & helped me pick out the best mattress for me. Not what he needed to get rid of or off the sales floor. I was able to finance my mattress because of Jarrod & the great finance team there. They got my financing so low. I couldn't say no to the great deal Jarrod put together. Jarrod even let me know that the mattress would work with the wrought iron bed I was buying but not from Ashley's. His customer service didn't end when I walked out the door. Jarrod truly cares about the customers. He's budget minded, dedicated, & knowledgeable. He will get you what you need at a great price. If you're looking for a mattress or any other furniture. Go and see Jarrod. You can try more mattresses there than any place else. Also Jarrod is patient and will let you stretch out on as many mattresses you want to try. He's truly there for the customer. Go see Jarrod it's worth it no matter what you're looking for. Quality at a reasonable price, with excellent customer service. Is what you will get from Jarrod at Ashley's Furniture.
Awesome service
Staff is awesome kudos to Star she is the best ~
Great place to buy furniture!! My salesman was awesome !
Jarrod was GREAT! Very personable and not pushy like most sales people. We had a large order and he was very knowledgeable of everything we wanted to look at. We will definitely be returning to Ashley Furniture in Clarksville for any future purchases.
Thank you to salesman Dalton Mulcahy!!
Ashley was very welcoming, leaving some space answering all the questions, very honest with her answers and always trying to help in deciding which route to go. Her smile is contagious and her professionalism is top notch!! For your furniture needs I recommend Ashley, she is the best!
Dalton, was great he was honest and very helpful. I recommend you ask for him by name!
Wrong Item, damaged items. I paid for delivery to finish setting up my furniture, yet its taking my time because they can't be efficient .
Just dropped by to upgrade to leather and Maria was very knowledgeable of what I needed. She listened attentively before showing me their inventory. I am totally satisfied and recommend this furniture store as a first stop when shopping for furniture. Mikaela at the desk made the checkout process quick and easy. The overall experience was a definite 5star combination of great product and top notch customer service.
Casey, Lydia, and Makayla by far the best! They really helped me out today and would recommend anybody to come to them at Ashley’s Furniture! Top notch service!!!
Dwain Johnson and McKayla at the desk were absolutely amazing!! This was my first time buying anything on my credit and they made it so easy and exciting for me. Thank y’all so much!
Couldn’t have been a more pleasant experience. Doug the manager took his time walking us through the store to find the perfect piece. He was very patient and understood our needs. We will definitely be back!
Unbelievable service. Didn't try to sell me anything I didn't want or push me into something I didn't love. Doug and Ron were great. Couldn't be happier.
I was scheduled to meet with a salesperson at noon on Tuesday, they were not there and the other employees told me they were on the way. After 20 minutes of waiting I could hear them saying she wasn’t coming in till later, even though she set up an appointment. I was about to leave when a salesperson offered to help me, and she said that she would make sure that the missing person would get credit for the sale. I did make a purchase and the missing person got credit. I probably won’t be going back. That first impression.
Nathalie went out of her way to assist us with our purchases. She suggested products that we weren’t thinking about that paired really well with our purchases. Her customer service was impeccable. Ashley processed our purchases with accuracy. This help with a seamless checkout process. Overall, we are very pleased. We will return for further business. Thank you!
Fantastic customer service. Dalton was great to work with, as well as the front desk staff. 10/10 recommend.
I was just needing a bed base. Amber was straight forward about helping me. She found a floor model on clearance for me. It is perfect!!! Thanks Amber
Amber was absolutely amazing with helping my husband and I find the perfect furniture for our home! She’s very charismatic and attention to detail, will be back to Ashley to see Amber for all our furnishing needs!
Skylar was great to work with. Very knowledgeable about every question I had. Not a pushy salesperson at all, treats you like a friend shopping and takes her time to help!
Amazing customer service, Natalie was extremely informative and very knowledgeable of the products. Will definitely by from her again
Great experience. Dalton had a lot patience and let us talk and accommodated our needs. He had a great demeanor, attitude and vibe. He was informative and was not afraid to ask his coworkers for clarification on any product we were interested in. He may not know the answer but he will get it. Came for one thing and ended up with more than we wanted. We are happy customers.
Ashley S. was great! She had all of my order details and pricing quickly. She helped me get a great price for the items I needed and was great to work with!
very kind , patient , and friendly with me. Helped me find a mattress that I really liked . Thank you
Ask for Skylar! She was amazing, she was so helpful and made the entire process fun and informative!
I am very happy with Ashely’s home store representative Makayla, from customer support. She was very attentive, understanding and easy to work with. I will definitely be purchasing more furniture in the near future.
I have been in the process of remodeling and redecorating my house. When it came time to purchase new bedroom furniture, Amber was quick to offer her assistance when I was struggling to make a decision. She was extremely helpful, informative and patient. Jarrod, I believe was his name, made the checkout process easy and seamless. I will definitely be back soon to make another purchase. Keep up the great work!
We really appreciated Vanessa's time and effort to help us choose a mattress that would best accommodate our specific wants & needs. She was thorough, never pushy and a pleasure to deal with.
Our salesperson was wonderful. The entire experience was great. I would highly recommend The Ashley Store
Vanessa, is a great salesperson. She was patient, knowledgeable, and willing to help me and my husband purchase furniture for our new home. We were highly satisfied and left the store the same day with a purchase. Thank you Vanessa!
Great service. Furniture in stock. Friendly sakes agent.
Very pleasant and sweet people!✅
Star was amazing great costumer service and was so patient with us.. 🙏🏼
Marcus Bard was very helpful! Was able to get my tv stand delivered with ease!
Buying experience was great and so was the customer service. Skyler was extremely helpful and provided an awesome experience.
The sectional is amazing. Jarrod, the senior sales associate, was very knowledgeable, helpful and professional. The sale was no pressure and Jarrod was excellent at answering all of our questions. There is no doubt when additional furniture is needed, Ashley home furniture will be our destination.
Dwain was such a pleasant salesperson as well as very professional .
Great friendly service! Star was very helpful!
My experience with buying furniture at the Clarksville store was great! Star and Jared made it easy and fast! This will definitely be where I buy all my furniture in the future!
Maria helped me find exactly what I needed and Jared (front desk) was very helpful with my financing process, he explained the terms clearly and made it easy to understand. Really great store I will definitely be coming back !
Very friendly and was helpful
Star and Jared were super nice and professional. Will definitely be coming back.
I want to thank Amber for helping me through the process of getting my furniture from Ashley. She was friendly, patient, and put in effort to make sure the dimensions of the furniture would fit my home. Great experience.
Natalie was wonderful! She was so helpful and helped me find what I wanted immediately.
Star was our salesperson and she was absolutely wonderful! She got us exactly what we wanted for a really great price. Shawn, Alicia and Ashley at the front desk were so welcoming and answered all our questions regarding the financing. The process was so simple. Will definitely be back for future prices!
We love Ashley Furniture, always have, but Ron was exceptional. We kept throwing curve balls and new items at him. He knew what he was talking about, set great expectations and informed us of our different options. We will always use Ashley, but will forever request Ron to assist us. Thank you for your help!!!
I went in looking for a whole bedroom set (bed frame, dresser, chest, side tables, etc) and was greeted by Jarrod. I told him what I was looking for a directed me to where everything is and told me he’d find me in a few minutes after I’d had a chance to look around. They had a great selection and I had found a few I was debating between. Jarrod found me like he said he would, looked at every set I liked and answered every question I had. He also offered genuine opinions and respected what I was looking for, while also offering additional suggestions and not pushing anything I wasn’t interested in. I highly recommend working with Jarrod because he’s very pleasant and professional, very knowledgeable, and incredibly helpful through the entire process. It was my first time going shopping for furniture for myself, and he made it a great experience. Makayla at the checkout desk was also very sweet and helpful. I definitely recommend the store itself, and I also want to particularly recommend Jarrod because he was so great to work with and I never felt pressured or rushed even while asking so many questions. When I return to purchase more furniture in the future, I’ll definitely be asking for Jarrod again!
I was very happy working with Maria she was patient not pushy. Knowable of her inventory. Jared check us out and invoice looked correct. We shows several pieces from Ashley furniture store and it has not been delivered yet we hope that it all goes as smooth as today.
Jarrod was extremely helpful and knowledgeable about the products. Great employee!
Star was incredibly helpful at a very stressful time. We just relocated to Clarksville and needed to purchase a living room and dining set and she helped us get that done without issue. Chantel at checkout was also exceptionally helpful and friendly. We appreciate it!
Everyone was so down to Earth friendly, it was a joy coming in shopping ❤️
Amazing experience!!
Thank you to Gee for her patience!!! Sold me the perfect living room set. She’s AMAZING. S/o to Makayla for the smooth checkout experience
Skylar was super sweet and helpful. She didn’t hover over us and made our experience smooth
Dewayne was amazing when it came to selecting the living room and dining room furniture. Ashley also made the final purchase and paperwork a smooth process. Highly recommend these two.
Awesome staff, Dalton helped us out and budgeted the prices of our furniture to fit our lifestyle. Easy going and no pressure to make any purchases, highly recommend and I will be back for more furniture.
Casey was a kind , helpful, and knowledgeable person. She also had patience and answered my questions to my satisfaction. The other persons at checkout were good humored and friendly.
Jarrod was super friendly and very helpful in finding the perfect couch.
Gee was amazing to work with!
Very nice store! Highly recommend Natalie!! She was amazing and very knowledgeable and was able to answer all of our questions and concerns. We are so happy with everything we purchased today. She was also accommodating to our children which meant a lot. Thank you!
Ashley the manager there made my day. She’s so generous kind & all around amazing. Sat down explain all details with me and she really cares for her customers . I highly recommend her. It was a pleasure doing business . I will be back real soon to make more purchase. Thank you Ashley you put a smile on my family & I face. ❤️
Went in knowing what I wanted and Natalie was a tremendous help with finding the right style and updating me on the current store discounts and sales happening, will definitely be coming back next time I need anything furniture related
My experience was fantastic. The staff was helpful with everything I needed. My dresser wasn’t in stock and I was able to pay quickly and easily to secure what I wanted. Also free delivery. Definitely will be my go to for all my furniture. Great customer service!
Amazing customer service! Kindest and knowledgeable sales associates to provide assistance. Fast and easy process, no hassle, and supportive. Would definitely go back again! Star was our senior sales associate and she was fantastic!
Vanessa was very helpful and kind. She made our decision on a new couch easy and the whole process was quick. Go see Vanessa for your next couch!
I purchased a willowton king bed, it came with a bit of damage and they were so nice when they came to replace it. The even built the new one for me and installed it before they left. The men that came were super nice and very helpful. They 100% fixed the issue and then some! Would highly recommend. Excellent customer service. -Heather
Our sales agent Amber made our experience very easy and comfortable.
Skylar and Ashley set me up with a dope couch and coffee table set. 10/10 would recommend Ashley Furniture.
Jarrod, was extremely helpful and answered all questions. It was nice fie him ask us questions on the items we were interested in before showing us the right items.
Friendly, helpful staff . Only thing I don't like about these places is people like to follow you around and not let you look. Other than that no complaints ! 👌
Our sales person was courteous, treated us with respect Knowledgeable about the product. Helped us with the price. EXCELLENT SERVICE.
Had the best sales lady ever. Put up with me for hours trying to find the best couch! Tons of patience, extremely honest and helpful.
Great customer service! Amanda went above and beyond helping us get what we needed.
Service was great... Maria and Ashley are great!!
Ron noticed me as soon as I walked in and was able to help me immediately. I was looking for a specific unit, while they didn’t have the one I was looking for, they had one very similar that had a better delivery timeline. It was a very easy and quick process which I love when it comes to shopping. If needing any other furniture, I’d easily come back to Ashley.
Skylar was very knowledgeable about the different items I was interested in. She works at Ashley Furniture. If you're needing any home furnishings, go to Ashley and ask for Skylar. She was very courteous, and was interested in what I needed and my budget. I tried another furniture store and the person that tried to wait on me, really didn't care about my budget or waiting on people. GO TO ASHLEY FURNITURE.
Maria was very helpful and the process was so smooth. We were in and out in 20 minutes.
Amber was so professional and helpful. She showed us several options and we purchased easily a couch and chair that were exactly what we were looking for.
Thank you Maria for your help today. It was very comfortable, no pressure. We walked that store several times looking for a good fit to all our needs. Thanks for listening well.
Gee was fantastic getting us just what we asked for, in and out in under 30 minutes!
We had a very positive experience and Ron was very patient with us and answered all our questions
I had an amazing experience. Everyone was beyond polite and helpful. Ms. Star took the time to make sure we got everything we needed and loved was super personable and made you feel like you were hanging out with someone you’ve known forever. When finalizing everything the three ladies at the desk were super helpful and understanding. I would definitely recommend going especially when a sale is happening you can find great deals throughout the store.
I love Ashley, Amanda, & Lydia!!! These women were great throughout the sale. They were patient, kind, professional and super friendly!!! Please VISIT this store and ask for Amanda!
Ron was the best def will be back to purchase more items
Vanessa was very attentive and spent nearly 2 hours showing us mattresses.
Amanda was a fantastic salesperson. Easy to talk to and not too pushy to make a sale. Made our furniture purchase very easy and smooth.
I went in looking for new dressers and I walked out with two and free delivery within my price range! I tried out many new mattresses for a future purchase. Lanicia was outstanding and helped me with all my needs!
I bought our couch 5 months ago and the footrest had trouble closing. I called Ashley and explained the problem and was not happy at first. Lucky, I also purchased the warranty along with the couch. The distribution center called me to set an appointment to look at and take pictures of the couch. Then later called me again to set an appointment to repair my couch. I felt they did a remarkable job of fixing my issue. Their service is definitely trustworthy.
Great experience! Skyler was amazing. She gave my husband and I space to look at what was available on the sales floor, then followed up with us to configure options and find what worked best for our layout and preferences.
I cannot say enough about the superb quality customer service I received from both Ashley and Natalie today! Natalie was patient, understanding, and observant of what I was looking for. She helped me pick out a bedroom and mattress set that I am truly satisfied with. As for Ms. Ashley who was so very welcoming, kind, and went over and beyond. She made sure I did not leave the store without getting every piece of furniture I wanted. She was supportive and helped me with resources to make my purchase affordable and obtainable. I was grateful and appreciative for their services.
After searching several furniture stores with high prices I went to Ashley. Ron assisted me with purchasing a sectional and dinning table/chairs for a reasonable price. If you looking for nice furniture Ashley is the place to go...you want be disappointed. I will be going g back to purchasing hSe my bed room suite and other items.
Skylar was amazing the best sales associate at the store.
Manda has always helped me with my furniture. She really goes above and beyond for her customers!!!
Good
Great costumer service, the agent Lanicia is amazing. However, the credit department you guys use is terrible, make sure you have good credit companies
Star was great and very helpful! She definitely made the process very easy. I appreciate not feeling pressured or pushed.
At Ashley's furniture store the people are very kind and very helpful.
Amber Goodson did an amazing job taking care of our new furniture needs. Very knowledgeable and helpful.
The Lady at desk was Very Nice,explained everything to me also my Associate STAR is Awesome very Nice lady very informative new what she was talking about I love Ashley Company this my 2nd time shopping there I will come again thank you.
Found a bed to our liking quickly and inexpensive, very helpful salesman
Gee made sure my family’s experience at Ashley was great and her suggestions were on point. She was very helpful, kind, and made us feel welcome. I ended up getting a lovely piece and couldn’t be happier.
After weeks of looking we finally purchased a bedroom set through Ashley Furniture. Amanda was a wonderful help and made the buying experience as smooth and enjoyable as one could dream.
The best experience mattress shopping. Amanda is so knowledgeable and has a great personality. She listened to my needs and worked with me for my gain, not hers. She wanted me to be happy at all cost. Definitely has won my business!
Miss Gee was great ! The minute we walked in the building, she made sure we were taken care of. She was very knowledgeable of the furniture and also provided different options for us. The process was fast and easy.
Looking for a place to buy furniture? Well stop looking and head on over to Ashley’s. We went last night and loved the experience that we had. The manager Ashley, Dalton, and the other staff made us feel like family with no pressure sales. We even stayed 30 minutes after closing and never once felt rushed.
(Translated by Google) Sales associates fine by (Original) Sales associates fine af
Natalie was great! We told her what we were interested in & she knew exactly what to show us.
Great experience, and knowledgeable staff. We loved Jarrod. 10/10 customer service. Would recommend.
Ashley’s sales associate Gee was a very knowledgeable when it came to selecting a mattress. She took her time to explain everything we needed know about the product.
Was having a hard time deciding but ended up getting something we liked with help from Lanicia. She was very helpful and kind from the moment we walked in and I 10/10 recommend her help!
Star was fabulous!!! Highly recommend the Clarksville store
Good.
Gee was great with helping me pick out exactly what I wanted and extremely patient with the decision process! Ashley made it quick and easy to finish up my order as well. I would recommend Gee for any furniture purchases!
Amber was great with helping us pick out a matress.
Lanicia sales associate was awesome!! Very pleasant and helpful throughout the whole process.
Star is the best I love her energy. She is very helpful very friendly and very knowledgeable. Anytime I ever need any type of furniture. I will definitely be back. I am forever a customer.
Our sales rep, Gee was fantastic. The selection was great.
Enjoyed my experience there
Great sales and customer service. Will be back soon.
Ashley Furniture is a great place to shop. A sales professional met me at the door and helped me find just the item I was looking for. She arranged timely pickup at warehouse due to urgent need.
Very friendly great prices
I was in an out of the store in less than 15 minutes. I walked in. The sales employee was at the door and greeted me immediately. Very friendly. I told him exactly what I wanted and he took me directly to it. We talked over each one and the difference in comfort and price. I made my choice. I chose to finance. The application took maybe a minute. Quick approval. And signed 2 documents. Received the pickup location and left. Honestly the service was perfect and I have no complaints. Great first impression and I will be shopping at that location again.
Love my purchase selection and the credit terms (12 months no interest)
Star is excellent!!!
Purchased furniture from Ashley Homestore in Clarksville two weeks ago and was told the delivery would take two weeks. Ron was a great help when I was deciding what furniture I wanted. The second week came and I didn’t even have a delivery date so I went to the store to get request a refund.. Well because I paid cash for my entire purchase and wanted a refund I was told they would have to issue a check, which would also take additional days due to the finance department being located at the distribution center and they don’t have large amounts of cash on site. While I was in the store, the manager Doug came to initiate the process but he asked if there was something he could do, so he “made a call” and miraculously my furniture was delivered the next day .. The overall buying experience was great but delivery is a nightmare .. I don’t plan on ever purchasing from Ashley again due to the lack of communication with delivery time frames. All the horror stories I heard/saw on Tiktok about the company as a whole, were definitely true. Oh and I purchased the premium delivery that came with the “two hour delivery time frame” but that was really a waste because they called me 15 minutes before arriving at my residence to tell me they were on the way. I’d rather drive to Nashville and furnish my next room than go to Ashley again.
Maria was very helpful and we were able to complete our transaction from home.
Note wait Lanicia was courteous, knowledgeable and very helpful
We always go to Ashley Furniture for our household needs. They work with you. They are a great bunch of people. We went to get a sectional and ended up with it a new bed and a bench. 😊
Good selection of items.
I visited Ashley Furniture today and Gee was my sales lady. Gee has the best customer service I’ve ever seen in a Furniture Store.
Skyler helped us this go around, but we've bought from Ashley Home twice now. The quality of furniture is great, but what makes it a truly enjoyable experience was the service. They make it easy and quick buying from them.
I cannot speak highly enough of Ashley.. the Store Manager. Every time I go there, she has ALWAYS gone above and beyond to ensure I've gotten the best experience. She is without a doubt, my go to girl when it comes to purchasing new furniture or accents. SHE, is the reason I keep going to Ashley on Merchants Blvd in Clarksville. Her happy, positive, always willing to go that extra mile attitude sets her apart from all others. She is a true asset to your company and should be recognized for her outstanding customer service! Thank you Ashley for always taking such great care of your clients. You have my vote for #1 employee of a lifetime!
Great customer service!!
This is my second time visiting and purchasing from this Ashley HomeStore. I honestly had great interactions during each of my visits. Natalie, from sales, takes excellent care and the overall experience with her goes well beyond finding the best outcome for my needs than just selling furniture.
All went great! Well, I wished the warehouse would have unpacked and kept the box. The service was fantastic through the whole process though. Thanks!
Great experience.
Skylar was a super store. Best customer service I’ve ever had and very creative and knowledgeable with her collection suggestions. I can’t wait to get my new furniture from Ashley’s!!
Jarod and the rest of the staff was great, found exactly what I was looking for at a great price
Great experience with Natalie. Made everything easy.
Casey was a wonderful sales associate and was very helpful! She let us move things around to get the perfect furniture pairings in the store and made sure we were happy! Everyone in the store was so inviting! Can’t wait to get our new furniture!
We came in 45 minutes before close looking for a queen size bed within our pre-approval budget. Gee was able to help us find one within our budget, and get us squared away with two nightstands as well. I absolutely recommend y’all see Gee!!
Jarrod was very helpful in our decision making. I know we are going to love our sectional, love seat, and mattress! Thanks so much!
very friendly
Wonderful. Quick and easy. Price matched to honor their online site for the best deal.
Skylar was absolutely amazing!!
Great price good quality furniture. The delivery and setup was on time and great job. Very satisfied I will definitely buy again.
Very professional, asked questions about needs both comfort and medical related. As my wife is an amputee Ron went over benefits of several lines of matress. Extremely knowledgeable and helped us make the best choice for our needs. Thank you sir!
We love this store! The whole staff is super friendly & so helpful, Jarrod especially! We’ve purchased 3 pieces of furniture from the Clarksville Ashley store over the last 2 months. Every time we go, we look for Jarrod to help us. He’s so friendly and super knowledgeable. They have a huge selection of beautiful furniture, decor, accent pieces, bedding, etc., and there’s always a great sale going on. 12/10 would recommend!
Star did an excellent job helping us find the perfect bed.
Jared was awesome. In and out in 15 minutes
Jarrod was great to work with. He was extremely knowledgeable about all the products and made our purchase very customized to my wife and I's needs. I highly recommend him.
Gee was super helpful and fun to work with. Great personality.
The salesman Jarrod was so helpful an attentive in helping us buy a mattress for our teenage daughter. We will most definitely be back!!!
I came in to Ashley Furniture looking for a dining room table that can fit a family of 6. Found the perfect table and was so well accommodated by Skylar! She was amazing. So pleasant and provided all the information I needed. I would also like to highlight Doug who offered a plate set with the dining table! I cried tears of joy. This was an amazing experience and excellent customer service I was provided on today. Thank you Skylar, Doug, and Ashley Furniture for making my day! I love my new dining room table and will definitely be back ❤️
Everytime I've gone there the people are always friendly and ready to help . Good quality furniture as well .
If need anything I highly recommend Dewayne at Ashley furniture in Clarksville! Super knowledgeable and made buying our furniture super painless and quick!
Very friendly and allowed me to walk around and look. Very helpful.
Funny that the service manager from Ashley’s name is Ashley. Overall I have definitely had some issues with quality and delivery….but, Ashley has been such a pleasure to work with and consistently helps me with anything I need assistance with. She’s goes out of her way to make sure I am taken care of. If it wasn’t from her I might not have purchased from Ashley furniture again, but, due to her amazing service and support I will buy again. Thank you Ashley from Ashley!!!
The help we received from Gee Duke was exceptional. She was welcoming, funny and very helpful in our entire process. Thank you Gee!
Friendly service and have lots of nice furniture to choose from. Will definitely come back if I need more furniture pieces!
Skylar was the best about explaining everything it was a pleasure dealing with her
Manda was very helpful and knowledgeable. Easiest furniture buying experience ever.
Maria was super helpful and kind. I had a large order and took several trips into the store to confirm what I wanted. Maria had such patience with me. Great experience in the store and now I can’t wait for my furniture to be delivered!
Everything was absolutely perfect. Our sales Associate Casey did an wonderful job on providing us every information that we needed. Can highly recommend. We found our dream couch and we are more than happy!
Went to Ashley Homestore on a whim one day, after mulling over needing a new bed and mattress for months….expected to have to make several trips to decide, or be there all day. But LANICIA had me settled on the mattress of my dreams, bed that I love and payment & delivery squared away in less than 2 hours. I won’t even speak on the deals she was able to get me…I was deeply impressed and happy with her assistance. I’ll update on the furniture when it arrives.
Fantastic service from the crew at Ashley HomeStore in Clarksville. We were just kinda shopping around for a good reclining sectional set and found the right one at Ashley. Jarrod was the Sales Associate who helped us and he was NOT overbearing and following us around the store like we get so many other places in town. He just hung out and was there when we had questions...and we had questions. The purchase of our set was super easy and the delivery was fast and well done. It was a heavy set and the two guys who delivered the furniture with Red Knight Distribution Center certainly need a pay raise for getting that stuff up the stairs. Good stuff all around with this deal. Thanks guys!
Amber was very helpful and helped us get a wonderful deal!
Skylar, Melane, Chanele, and Shawn were more than helpful in finding the furniture I was looking for. Wonderful staff and fantastic customer service.
Great customer service! Quick & Easy
Jarrod was the one to go to! Not only great customer service, he got us excited for our new comfy couch.
Star did a wonderful job with my granddaughters purchase and mine also would recommend her for sure
Jerrod was awesome and helped me find the perfect table and chairs!
Loved doing business here! All employees I dealt with are very efficient and friendly I will purchase here again! And, they are having some really good prices on Mattresses right now! Thank you Ashley home furniture!
Just perfect 👍🏽
My salesman work had to please me in getting what I wanted for the best price
Beautiful selections with great service!
Ashley is the best! Top notch customer support!
Ron was amazing & helped answer everything we had questions about. The deals are awesome right now & no one was too pushy or made us feel pressured to buy. We are happy with our experience
The only furniture store that I will ever buy from. Ron and everyone at Ashley Homestore on Merchants Blvd, Clarksville, TN are absolutely amazing. They not only take care of you with the price, but all of the way through delivery and setup. Thanks Ron and everyone at Ashley Homestore 😘
Everyone was very helpful
My sales person was very helpful
It is amazing how a 5star rating can drop. We bought a very nice sectional two years back and had an amazing experience purchasing it. We also got the insurance for repairs and what not. About 4 months ago something broke in the sofa and when you sit on one side of one of the sections it goes down almost 4 inches lower than the other side. This is why we got the insurance. The very 1st time we needed to use the insurance they send some random local person to do the “evaluation” of the couch. He came took off the cushion took a few pictures and left. Didn’t even remove the section of the sofa and open the bottom to look inside. They came back and denied the claim saying it was normal wear. I called Ashley and a manager said they would look into it and get back with me. 4 months later nothing. Experience was great when we were buying something but the after sale support was very poor. Update: after more than a month of this review being posted there is still no response from Ashley. Another sign of very poor after sale support. Another Update: they have assisted us with our issue and did it very quickly. Now the after sales support matches the rest. Thanks!!
Once again I had a great experience at Ashley Furniture Homestore. They have always been willing to work with me. I will continue to buy furniture here in the future for my home needs.
I received help from Star as soon as I walked in the door. She gave a warm welcome and was able to help me find what I needed in under 10 min. Great service, great people, and great options at a reasonable price.
Star was so friendly and helpful! Ask for Star, she is delightful!
Ashley, the Customer Support Manager and Lanicia, the sales associate, went out of their way to help me choose a good mattress and get the financing that fit my budget. They even stayed past closing hours a few minutes to complete the sale. I appreciate their dedication so much.
Great service. Highly recommend.
The staff was absolutely amazing answering all questions that we had to ask and broke down price range so that we can weigh out our options and her name is Ms.Gee that gave me the opportunity to have a long gray couch in the living room.
Very nice people and good service
Gee is the GOAT. First time buying furniture, expected a car salesman style experience. Was pleasantly surprised to not have extra purchases pressed on us and help to make the process of getting it to my living room easier.
Great experience!
So far the sales experience has been good.
Excellent customer service! From the Sales rep Dewayne,store manager to Lydia in the office they all were incredible and so helpful!
Jared! That’s his name! What a wonderful guy.. no pressure, no haggling, very funny.. customer service was spot on! Now, my furniture hasn’t been delivered yet and will come back to review that in full..but this man needs a raise like YESTERDAY! Sir, if you’re reading this, change nothing. It was an absolute pleasure. Have a blessed rest of the day.
The staff are great. The customer service is awesome as well.
Here again! We'll we walked in today, and we were greeted by Gee! Wow what a wealth of knowledge and a FANTASTIC personality! We were very happy with our visit! Another new purchase. We would like to thank Gee and Scott for the help today. I'm sure we.will see you again!
Excellent costumer service! Jarrod was our sales associate and he help us with everything we was looking for! Definitely one of our best experiences! Thank you so much!
Good customer service
This place is awesome. We’ve been coming here a few years and love it but never left a review. And after todays experience I was just like “ppl need to know it’s great here”! Great service like always and no pressure. Huge selection! Just come here to buy furniture guys.
Skyler was great. Ask for her
Our salesman was very helpful & kind.
Lanicia helped me pick out exactly what I needed and immediately ordered the pieces that weren't in stock. I was able to pay and get delivery set up within 10 minutes. I will update my review after I receive my furniture. So far it's been a good experience. Lanicia is a great sales associate!
My experience with the Ashley Furniture store has been a challenging one. I purchased a master set and a breakfast table. All my items were somehow damaged even though they kept replacing them. The experience with the specific items was stressful; however, the store and its team, especially store managers Ashley and Casey, went above and beyond to make it right.
Shout out loud for Amber ! Very welcoming and knowledgeable person , full star service thank you so much ! Loved shopping in Ashley , all time favorite 😊
Very knowledgeable of their products, was in and out quickly. Thanks for a great shopping experience.
We bought our furniture here with help from Amber. She was amazing and helpful but not salesy. She wanted us to genuinely enjoy our furniture. She made the process fast, simple and enjoyable. We will buy all our furniture here and from Amber in the future. Thanks Amber!
Excellent service from Doug the manager
Casey was my Sales assoc. she has helped me in the past as well. I have found she is very knowledgeable of the store and furniture and is well prepared to be able to run numbers and answer questions. I have always found this store and Casey very attentive to customers needs.
Best customer service (especially from the worker that helped me make it easy) I have ever had when shopping for furniture! I would recommend anyone to go!
We had a great experience! Natalie greeted us at the door and explained the sales going on and where to find what we were looking for. She didn’t lurk behind intimidating us. She checked on us about about halfway through just to see if we had any questions. When we were ready she was easy to find and very friendly. If you’re in need of furniture we highly recommend talking to Natalie.
The nice sales rep, was able to accommodate my needs, and explain thoroughly the pros and cons, on the different mattresses to choose from. Thank you.
Jarrod did a superb job.
Amber and Lydia were extremely helpful and patient with me in my selection and purchase of my new furniture.
Star assisted us. I told her what we were looking for, she showed me all the options and I made my purchase .I was in and out quickly. Very friendly and helpful staff.
Twice bought from Skyler and the Ashley store. Highly recommend both. Kevin and Lisa E.
Excellent service and flawless buying process. The selection was also nice. The sales rep was knowledgeable and helpful. 10/10 will be back for any furniture needs.
Ron was so helpful! I will be doing more business with him!
Lynda Givens (Clarksville, TN.) was the BEST salesperson ever. She found us exactly what we wanted and it looks Awesome. We are so happy! Thank You Lynda
Marie was a big help in selecting an adjustable bed for my mom.
Jarrod was supper nice! My fiance and I went in with a theme and idea of what we wanted and Jarrod made the process of getting the set we loved super easy and stress free! I 1000% recommend buying with Jarrod he's awesome!!!
Very helpful sales person
Amber was absolutely amazing she was very friendly and informative. Great service!
Tom was fantastic- helped me pick out a new mattress on a time crunch. Totally think his supervision should get him a hamburger :)
Had an amazing experience buying furniture for our entire home here! Amber immediately approached us and began helping us with any questions we had. She went the extra mile in helping us select furniture that would match our home and she made sure the process was as simple as possible for us. Amber was so amazing and helpful to us!
Right from when we entered, Casey was very friendly and helpful. They had a wide selection of sectionals to look at and do the butt test on, and even more varieties to choose from online. That surprised me because sectionals didn't used to be so abundant. They were running a great sale right now so we got our sectional, coffee table and matching end tables at a good price.
I have been shopping for recliners for several months. Today my son came into the store and bought himself a recliner at an exceptional price. I immediately made a phone call to his salesperson, Maria Newsome and purchased 2 of the same recliners for myself! A couple more phone calls and an hour later the deal was sealed. I live 50 minutes away. So convenient. Thanks, Maria.
This was the easiest and least hassle experience to furniture buying. Ron and the rest of the staff were great.
Dewayne is amazing! Best experience we have had buying furniture in a long time 👍
It was a very pleasant buying experience. Amber, the salesperson, was very helpful and professional and was wonderful at listening to our requests and helping us find a piece of furniture that meets our needs. I am very pleased with the whole experience and will certainly return again in the future.
Ron was very helpful. He answered all our questions. We were able to take our time and look, there was no high pressure to get the sale.
Amber was very helpful in getting us what we needed. Would recommend!
Ask for Ron, great guy!
Scott and his brother delivered our couch today and they were friendly, Knowledgeable, and very Cautious. 5 star for sure. Mary H. And Dewey Dennis
We found a bedroom set we hadn't seen anywhere else. Ron helped us with purchase, and it was an easy process.
I would recommend Ashley to anyone. The quality of furniture is wonderful. The customer service is great.
Mrs Ashley is Amazing!!! Excellent Customer Service, From walking into the Store She assisted us in every way if YOU want to save get a deal and Exceptional Service ASHLEY definitely is your girl!!!! She is Truly an asset to the Company
Maria was awesome! Definitely made my experience very easy . She was very informative. Will be back
I will definitely be shopping here more often. My go to furniture store. The prices were competitive and better than any store we went to. Manda was amazing. She dealt with us diligently and made sure all our expectations were met. If you go to Ashley’s ask for manda, highly recommend!
Dewayne was so awesome. Loved my experience with shopping for everything we needed.
Rude, horrible service, pushy.
Seamless purchase, my purchase was in stock and ready for my pickup once I arrived at the warehouse.
Went to Ashley to furnish my home and thankfully I had Skylar to help me out. She understood what I was looking for and helped me pick out some great pieces. Would recommend her and the store to anyone looking for some furniture.
Amazing customer service recommended 100 percent
Casey was awesome!
Thank you Gee for all your help !!!
Very friendly and helpful. Worked with us to find a good fit.
Friendly, personable, and attentive to our needs
We just had a wonderful experience buying a couch from Ashley Furniture today! It was the right style and price and such a positive buying experience. Gee helped us find what we wanted and didn't try to push us into buying anything we didn't want - her friendly, non-pushy approach to helping us was refreshing and wonderful! We will definitely be buying furniture from this store in the future, especially if Gee is still working there!
Ashley’s furniture use to be my favorite furniture store. They have went downhill if I could give 0 stars I would. I ordered Furniture from them back in march they didn’t deliver untill June after already being told it was in stock and would not be delayed. These 2 guys pull up in a enterprise truck with broken furniture. Customer service says oh we will reorder we waited an additional 8 weeks. 2 more guys come in a enterprise truck. Bring the furniture in and then say oh we don’t have hardware to assemble the bed. That was 3 weeks ago my furniture is still sitting in assembled. Talked to 3 managers no one has showed back up nor have we been compensated. Really thinking about to sue.
Everyone knows furniture shopping can be stressful, and it’s even more stressful when you add a small toddler in the mix. However from the minute I walked in with my Husband and son Dwayne was there. Once we told him we were looking for a living room set he pointed us in a direction and gave us Time to look. He didn’t hover over of us. He allowed us to look around and then came and asked what caught our eye. When our son got restless and on the verge of a meltdown he brought over a small toy he didn’t have to, but Dwayne did so that my son would be distracted while we shopped. He laughed and joked with us making what would’ve been a very stressful a very smooth and easy shopping experience. Hands down will be back to get our bedroom sets next from him.
Star was awesome helped out so much found what we needed was patient just an overall awesome experience and definitely plan to continue to do business there in the future
Everyone was great, best furniture experience ever
The sales person was so knowledgeable and helpful through the whole experience! Thanks so much!
Ms. Maria at Clarksville 's Ashley Furniture was very helpful and ready to assist me in my search for a dining room table. In a matter of minutes, I made the purchase without any delay in the process.Thank you, Ms. Maria.
Had a fantastic experience working with Amber. She was able to get us the best prices and matched furniture to our needs and wants.
We seen Lara at furniture connections, told her what we wanted and she ordered it. It's in and ready to be delivered but the room It's going in isn't ready for it yet.
Very customer friendly. They work with you and allow you time and space to decide on your purchases. Ready to answer all your questions. Thank you Natalie! **Natalie rules and Ron drools!** :).
Dalton was a true professional and helped us get everything we needed to get settled in to our new home. 10/10 would recommend.
Amber was just so friendly and not pushy at all, I did not purchase anything this time but I will definitely be back.. thanks amber
Recently purchased furniture for my entire house from Amber at Ashley HomeStore in Clarksville TN. Incredible customer service and support. If you want the easiest, most enjoyable furniture buying experience, you’ll definitely want Amber to be your Sales Associate. Amber and the Clarksville store are hands down the best!!!
Amber was very helpful
Went to Ashley Furniture to look at living room furniture and Amber helped us. Amber was an awesome associate and sold us a living room suite. She was very helpful and polite. Will definitely ask for her on my next visit or purchase. Thank you for a great experience!!!
Fantastic service, Amber was quick to be friendly informational while making sure I got exactly what I wanted. Will be back for sure
Amber was a delight! She was super helpful and a pleasure to work with. She was not pushy in the least and was very patient as I kept changing my mind. She is definitely my new go-to!! I ended up buying more than I initially planned on, not because I felt pressured, but because she worked with me to get the best discounts possible. Ask for Amber and you won’t regret it!!
Ron was awesome! Thanks so much!
Amber was incredible! Very patient, kind, and helpful! She made the whole experience seamless! Go see Amber for all your shopping needs! You won’t be disappointed! :)
I had a great experience. The guy I dealt with was very professional and knowledgeable. I went in expecting to find one item and left with multiple items for good price points. I recommend Ashley Homestore to anyone looking for quality furniture.
Amanda was fast and efficient with our couch and loveseat purchase. We were in and out in 10 minutes after our selection was made. Love the warranty option as well. Great for our family, because you never know when accidents happen.
My wife went to look for living room furniture and Dewayne got us exactly what we were looking for and in our price range. We will definitely be back! Very friendly and professional!
Amber was excellent in helping us find a mattress. She was very patient and non “pushy.” If you need any furniture go in and ask for Amber.
Dalton was amazing! Did have what we were looking for but he helped us find something better
Natalie was very patient and helpful!
Natalie was amazing. Super friendly and helpful. The rest of the team was also very welcoming.
As a former Recruiter, I understand sales and all the tactics they use. With that being said, I was extremely impressed with my sales associate Amber. I was upfront and honest with her by telling her that I was going to purchase in the next couple of days and I would come back to see her. She was so nice, polite, unintrusive and was very, very helpful. She done such a great job helping me piece together a deal that would fit my budget but also not sacrificing what I really liked and wanted. I was amazed at watching her go on 2 or 3 devices seeing what kind of discounts she could get me to help align everything into my budget. Somehow she was able to get me a clearance mattress that was brand new instead of the floor model they was selling in the clearance room. She was the one who greated me with a very warm smile and hello as I came into the store. I cannot put into words or express enough how well of a job Amber did. She wasn't concerned about her commission. She concerned about helping me get the best deal she could and for that very reason, I bought my bedroom suit that day due to her amazing customer service. She definitely needs a raise or someone else will snatch her up. She is a gifted and natural salesperson. Ask for Amber, you'll be glad that you did. 🙂
Very nice. We went to purchase furniture for our sunroom. Found something we liked. Price was great and our sales person Ron was great to work with. We also got a new mattress. If your looking for great furniture go see Ron Jones Highly recommend
Lanicia was extremely helpful and knowledgeable in assisting us with our purchase. She even was kind enough to lend her opinion when asked. All the staff in the store that we came in contact with were extremely helpful which made our experience that much more enjoyable.
Ashley & Amber were AMAZING!! So helpful. They went out of their way to help us. Amber showed us multiple sectionals and try to help us find the perfect one. Ashley was an OUTSTANDING manager.
Amber helped us find a couch that we absolutely love! She was so sweet and extremely knowledgeable! She didn’t push us to make a decision which made it a very friendly and comfortable environment! 100% recommend anyone who comes to ask for Amber!
Love the quality and comfort of this beautiful furniture . the sales person , Jarod was an absolute delight. no pressure and totally knowledgeable. They extended the delivery ( i’m out of bounds ) for me. i am more than happy with my experience!!
Maria was great, thanks for your lovely customer service. We love our new recliner, it is the best. Will buy more furniture here in the future.
Dalton at Ashley Home Furniture was awesome. He greeted us as soon as we entered and showed us exactly what we were looking for in our budget. He gave us multiple purchase options and allowed us to choose the best option for us. He was extremely helpful, patient, and had a great attitude. Very great salesmen and I would recommend anyone to go to Ashley just to see Dalton!
Amber was very sweet and very helpful and answered all my questions
Thank you Ron for helping me purchase my new mattress! He was very helpful and answered all 100 of my grandmas questions 😂👍🏾 Will definitely be back for future purchases
Natalie was the associate who assisted me today. She was very friendly and knowledgeable on my items as well as explained everything thoroughly. She greeted me as soon as I walked in the store also gave information on different items that were on sale. I will definitely be coming back because I felt more than welcomed with her assistance.
Ashley (Ofc Mrg name) and Skylar were absolutely wonderful to work with. Skylar took her time to understand my needs and the frustrations I had with a previous Ashley’s rep in Texas. She fixed everything!!! She listened to what I wanted and provided the best solutions quickly and ended up saving us money as well as delivering ahead of schedule. I would recommend this store and the Amazing employees (especially Skylar) to anyone in TN/KY area. Great work team!!!
Thanks to María I had a great experience at Ashley! She was very professional and knowledgeable.
Can I take a moment an compliment the awesome customer service I received today from Jarrod! He was very patient with my large family and very kind!! I would recommend him and this Ashley’s to anyone that needs help purchasing new furniture! Thanks again Jarrod! You are the MAN!
We are pleased with our shopping experience today at Ashley Furniture. We weren't sure if we would make a purchase. Dewayne helped by informing us about the furniture. We didn't feel rushed in making our decision. We are looking forward to a pleasant experience with our purchase.
Dwayne was amazing. We got there knowing what we wanted and he was on it! No sales moves, just there to help. I loved it, I was dreading the shopping process but little did I know that it was gonna be super smooth!
Very nice variety and customer service was great.
Took 4 months to receive my furniture. Not happy about the delay.
My brother and I came in here on 8/21 to purchase an oversized recliner. We went to apply for a store credit card and the kiosk is literally facing the sales floor. So anyone walking by can see your full address, social security number, phone number, date of birth annual income. When I addressed my concern for security, the sales representative said I'm not the first one to be complaining. Yet they have done nothing about it to make it more secure for the customer. Come on Ashley furniture DO BETTER!
I went in looking for a sofa and had some complications with my order. Mrs. Maria was extremely attentive to my needs and worked hard to find something in my budget that I loved. I will definitely recommend her to anyone that goes in and I will be back to work with her again soon.
We worked with Miss Star and she was so fun and SO helpful! She made us laugh and she was quick to make sure we could find what we needed! Star was amazing and if you stop by, have a chat with her!
Customer assistance know their way around the store. I recommend Dalton, he does a great job.
We found plenty of willing sales associates. The item we wanted was soon found and purchased. Now to wait for it to arrive.
Amber was awesome and did a great job helping me find exactly what I wanted!
Amber the sales associate was fantastic, did on the spot prices with various options. She did not hassle us the whole time and let us browse. She did an awesome job and just didn’t consistently bother.
Wonderful service friendly sells people will definitely shop there again
Very professional and didnot pressure us in anyway.
This review is for the Clarksville,Tn location. I have been unsuccessful with being able to contact anyone from the Ashley store in Brentwood, Tn where I purchased my $3,000 plus mattress from. The mattress needs to be installed and when I reached to the Clarksville location they took care of everything for me. I appreciate all they did to help me.
Salesman Ron is absolutely rude and pushy
Manda was awesome at helping us and didn’t hover when we came in. She was great at answering all of our questions and letting us know about delivery times and what was in stock. I would highly recommend her to anyone. I will be back for other purchases.
Friendly staff that made my shopping experience light and easy. I recommend Amanda McCaslin she helped answer any of my questions and had me in an out within 30 min.
Thank you Skylar for making my purchase experience nothing but spectacular! You took the time and asked all the right questions at the right time! Your sales skills are on point, well done!
Star and Ashley were outstanding! Me and my wife are very pleased with our purchases!
Lanicia was friendly, helpful and not pushy.
Great, professional, friendly, and knowledgeable sales staff, especially Amber. Really took the time to work with my current needs when looking for a new sectional couch. I highly recommend them.
I was impressed at the professionalism of all the staff and especially our salesperson Maria. She showed interest in our wants and offered us many options. She is a great asset to your company.
Sales associate Dewayne was so kind and very helpful and awesome customer service.
We worked with Ron Jones and he was very helpful and had amazing knowledge! Also the other people working there were so sweet and helpful as well. Great place to shop and even better employees!
They were amazing at getting our couch delivered fast and they were very competitively priced on there furniture. We will definitely use them again in the future.
Please don't go there. Everything is over priced and people just don't care. Went looking for a living set and could not buy a set. Had to buy everything individually, than tried to charge me more when I got more than one. Go anyplace else. Just stay way from this for ever!!!
I thought I knew what I wanted until I saw the couch. They had it in stock and added an additional armchair for a great price. Delivery was set around my schedule easily and everything was quick and seamless. The variety they carried was impressive and beautiful. We’ve actually chosen a couple more pieces to add to our home! Definitely recommend.
Found everything we wanted at a great price. Had great sales person Natalie and all there girls behind the desk amazing group of ladies. Thank you
Very helpful and friendly service!
Great customer service! I’m moving to Clarksville and wanted to get started on purchases for my apartment…Chanel and Dalton were amazing! Thank you guys so much!
Went very well, prompt se4vice
We appreciate the help that Casey the salesperson provided us. She wasn't pusher but listen to what we were looking. Thanks Casey
I know stock and delay of shipment is a common and very frustrating thing right now, so the fact that I walked in to my local store and walked out 30 minutes later with not only the couch that I wanted, at a very decent price and only a one week away delivery date, was incredible. Thank you to Lanicia at the Wilma Rudolph location!
The saleswomen Amanda the Clarksville, TN store was not only helpful but very personable. I did not feel pressured or rushed. Not only was Amanda great, but the store manager and others were friendly and made feel as though we were old friends. I highly recommend this store and its staff to anyone wishing to purchase furniture to definitely consider them first.
Great salesman. He showed us what we wanted to see and we got a good price on a king mattress and an adjustable frame. They delivered and set up the bed frame in a professional matter. BUT the service after the sale is terrible. The day i bought the frame I ordered a set of headboard brackets. They allow you to attach a headboard to the adjustable frame. Some time later I called the store to check on the status of the brackets. I was told that someone from the service department would call and give me a status of my order. I waited for their call but it never came. I call the store again and got the same story. This happened at least 3 more times. And finally I get a call from the service department yesterday. They informed me that the brackets were ordered YESTERDAY 3 months after I placed the original order. The service department manager said they are sending some service guys to my house to see if they can come up with something so I can attach my headboard to the frame. I waited 3 months for a set of brackets that were never ordered. I could have made a set of brackets in that amount of time. I’m just waiting to see how much longer before I get the brackets.
Helen, Nathan and the crew are very friendly, professional and efficient. They work cohesive walk in customers along with appointments. Thank you for being consistent with all of your customers new and returned clients.
Jarrod was our rep and he did a great job informing us on the process for delivery, and when our second order would arrive with a realistic time lines. I didn’t feel like I was being pressured to make a purchase. check out was fast with their new system as well.
This store is fantastic. Even though the couch we bought did not work out, Ashley (the store manager) was amazing and helped us get the return started with no questions asked. Dwayne was our salesperson and he was also great! I’d highly recommend going to see these fine folks!
Everyone was so helpful. Thanks a bunch. Huge shout out to Jared. He did a wonderful job.
Super
Store was in great condition, clean and orderly. Staff was incredibly helpful and knowledgeable about deals, sales, and financing.
Always friendly and wonderful interactions, and a pleasure to buy from Ashley! The staff always makes sure you’re having a good experience! Love buying from them!
I’ve had nothing but great experiences with Ashley in Clarksville. Every time I’ve had an issue finding an in stock piece, they have always had them available! I’ve had wonderful customer service each time!
I inherited my father’s recliner after he passed away from cancer in 2016. With 2 small children who loved their “Papa” naturally they wanted to sit in it. As usual with siblings, fighting ensues and something gets broken: in this case it was the scissor mechanism. After reaching out to my local Ashley Furniture in Florida and Customer Service I was left hanging waiting to see if the warranty was still valid for replacement parts. I had the pleasure of working with Doug Protivansky when I was in college at a sporting goods retailer and remember seeing his dedication to customer service and doing whatever it took to make the customer satisfied. Feeling dejected and at a loss, I took a shot and contacted Doug (In Tennessee !!!) right before the anniversary of my dad’s passing because this recliner is my keepsake piece. My pops must have been listening because not only did Doug find the replacement scissor mechanism in less than 2 hours, it arrived on the day he passed away! The scissor mechanism went in with 4 screws and pop’s recliner was back in business. There are very few people in this world like Doug. You can’t train or teach empathy, compassion and genuine care in the customer service industry, it comes from the heart of people like Doug. On behalf of my pops, thank you again Doug, you are one of kind my friend.
Amber is the best, her customer service is top notch. I love the energy she brings to customers. I'm definitely going back to get more furniture!!