Ashley Store
Open today: 10:00 AM - 08:00 PM
Our Showroom in Clarksville, TN is OPEN for you! Please call or text us at 931-919-2400 for assistance.
When you need new furniture or decor or just want to browse, the Ashley Clarksville, Tennessee, location is the ideal destination.
You can find the Ashley Clarksville store at 111 Merchants Boulevard in the Saint Bethlehem and Wilma Rudolph neighborhoods, near Lowes and Discount Tire.
Most furniture stores in Clarksville are not open every day, but you can visit us from 10 a.m. to 8 p.m. Monday through Saturday and noon to 6 p.m. on Sundays!
If you’d like to visit when the store is less busy, come early in the morning or later in the evening. Our least busy times are typically 10 a.m. to noon and 6 p.m. to 8 p.m.
Find your perfect mattress at the Ashley Clarksville, TN, store. We sell mattresses from brands you can trust. Some of our favorite brands include:
Choose from innerspring, memory foam, or hybrid models to find just the right feel.
Our customers love our rustic farmhouse living room furnishings as well as fresh and modern styles. Living room collections like Lindyn and Next-Gen Durapella are some of our most popular products, as well as bedroom furniture from our Cambeck collection.
Shop our newest and trendiest items that feature fluffy fabrics, calm coastal colors, and tough fabrics with performance-level durability.
We offer up to 60 months of 0% interest financing, so you can enjoy now and pay later. Take advantage of our deals, like $300 off the purchase of a premium mattress or free delivery options to save even more.
We're different from most furniture stores in Clarksville, TN, because we care deeply about our community and every person in it. To show our gratitude, we participate in numerous charitable organizations, including:
We also love participating in community events and programs, such as:
We love being involved and helping in any way we can. During the December 2023 tornadoes in the region, we opened our doors to provide a safe space for warming up and charging electronics to those displaced or in need during that time because we care about every person here.
And those are just some of the ways we give back, but we’re always finding new ways to contribute and uplift our communities!
Was fast with being waited on had what I needed in stock at their warehuse
Casey helped us take the time we needed to find the furniture we loved, even though it meant staying after closing time. She was friendly, knowledgeable and patient with us. Great customer service!
Shaun was one of the best salesperson I have ever had. He makes you at Home. No pressure and Honest and very professional. Shay was our customer support specialist. She was great. Explained everything and was a true professional. I will buy from them again if the opportunity comes. Thank you for your service.
I found Shaun to be knowledgeable in his craft as a sales associate. He was polite and showed interest in my closing of my livingroom suit. Shaun made the experience a memorable one. Thank you
JB helped us find exactly what we needed. He was very patient and answered all of our questions. We love our new living room set.
JB was very helpful, polite and courteous.
JB is Very professional friendly service had a great experience buying our kitchen table!
Marcus was a wonderful help and our purchase was quick and easy.
I came here with a loose vision and a picky mentality and Jared was an absolute gem. He listened to every preference, qualm, and idea and made it a reality that was in my price range. He let me take all the time I needed to sit on everything, discuss room layout, etc and offered valuable input. I ended up getting all of my furniture from here simply because of how awesome Jared was. Every employee was kind and welcoming and I will absolutely be coming back here. They even had a military discount!! Thank you so much Jared.
The workers Amber & Serra were very helpful and very friendly in helping me & my family choose the right furniture. Amber the salesperson person, made sure to talk us through everything & made sure we understood everything. She also helped us to match the furniture we were going to buy, to our house. Serra the customer support specialist was also welcoming & supportive! The team members went above & beyond during the visit & I’m very grateful! Ashley furniture is definitely the way to go!
JB was quick and efficient at getting us in and out with exactly what we were looking for.
Marcus was most excellent and patient and knowledgeable about the product. He made my day and my search for a platform bed so much better than I could hope for. Makayla, I hope I spelled her name right, was also a pleasure to work with. I will be back for any furniture needs in the future. Thank you all and Happy Holidays!!!!!
Jabaree did a fantastic job and helped with all of my questions. Bought a bed set, couldn’t be happier
Beautiful Showroom. Completely satisfied with service in all areas, in sales, and completing sales.
We had friendly, professional service and advice in selecting the piece of furniture we were looking to purchase.
JB was super professional and extremely helpful!
Shaun and all the staff are amazing and incredible here. I don’t know why anybody else would go anywhere else however do not go to the back to get drinks. Bring your own drinks with you so that you can enjoy the best experience in your life right here at ashley’s.
I had a wonderful experience today at Ashley Furniture Shaun and Shay took very good care of me.
Jerrod was incredibly friendly and helpful. Got what we needed so quickly and easily. Lady at Customer Service was just as sweet and helpful. A wonderful experience all around.
Worked with Shaun! He was absolutely amazing and sold me the last Stupendous couch after searching all day!
JB and Makayla along with the rest of the team did a great job! Our customer service experience was excellent. JB was very helpful and patient with my wife and I trying to make up our mind. We even bought one set of furniture then came back in the next day to change order to a different set after sleeping on our first decision.
JB was the absolute best!!! Had all the patience with me while laying on a million mattresses and pillows. He was very attentive and got us exactly what we wanted! His salesmanship was top notch, with the perfect amount of attention but did not smother us. Which I hate smothering. Give him a raise and keep him around, for the betterment of your establishment!!!!
Amber was SUPER helpful and friendly! Very patient with my elderly father-in-law and my new baby. We ended up coming back the next day just to buy a table from her! Thank you for all of your help, Amber and we’ll be sure to come back! :)
We went to purchase a set of sheets for our bed, but left with a brand new living room set. Thank you, Natalie, Scott, and Makayla, for the amazing customer service!
We love this store! Leroy was very helpful and we will definitely be back to purchase our other furniture!
I love shopping at Ashley they had a lot of bedroom set that was so awesome
Shawn helped me and My husband Baron pick out the perfect bedroom set and sofa and mattress. Very friendly and made us feel really welcomed. Its our first time ever getting furniture or a fancy mattress and he made it feel very easy. Shay was also very nice when we checked out. It was fun to know she was from a similar area. Checkout was smooth and friendly too. It was a nice experienced for our first time ever in the store.
I was looking for a living room furniture but was undecided about what I should choose for my space. JB and Shay helped me make a decision and made the ordering process a smooth one.
Great service, very friendly people!!
I went in to buy a mattress from you guys and I have to say everything went smooth and fast. I found the perfect mattress within a short amount of time and the ladies at the office were extremely helpful. Lydia is the one that checked me out and she made everything very clear and gave me a lot of useful information. She was very helpful and I was in and out in no time. Lady and Shay were also very helpful and kind and made my experience at Ashley's very good.
Casey and Lydia are awesome. The best customer service I’ve ever had. Excellent in sales and helped me make the best decision.
Jabaree was a very patient and knowledgeable individual. Very pleased with service and selection.
JB was amazing! Loved the future and can't wait for delivery!
"I am extremely satisfied with Ashley Furniture's services; their consistently high quality products, fast delivery times, and exceptional customer service have made them the go-to store for furnishing my home. Salesman ARMANDO MUJICA went above and beyond to accommodate my needs, explaining everything thoroughly from the product material to warranty benefits without any rush. We highly recommend to anyone looking for quality products and excellent service."
We had a wonderful experience with JB! Very very helpful and professional! We would highly recommend Ashley in Clarksville.
Salesperson Amber and Customer Support Specialist Shay at the Clarksville, TN Ashley future store on Merchants Blvd were amazing! Amber was super helpful and not pushy, very friendly! She even gave our child a little Serta sheep stuffy. Very pleased with the service!
Good store. Good furniture and service.
Jarod Scott was very professional and did not pressure any in the purchase, was very informative about the products. Also received a piece that has a little flaws and he got it sent over and I was contacted the next day by service to get it corrected
I found what I wanted online but wanted to purchase in-store at the Clarksville TN location. Casey greeted me & placed my order. I liked that she double checked what was ordered & verified that’s what I wanted. Lomiyah completed the sale. They were great to work with! Quick & easy. Done on my lunch break! Thank you ladies.
Shaun and Lady were wonderful this evening! We came in within 45 minutes of closing, hoping to quickly find a dresser for my kids. Shaun was friendly, swift, and patient in assisting us with finding a dresser in less than ten minutes. The ladies at check out were equally sweet and efficient. Thank you all for you smiles this evening!
Skylar was great to work with.
Yamayiah and Jarrod were great! Very friendly and knowledgeable throughout the process of purchasing our new mattress!
JB was awesome!! He was very patient and knowledgeable. He also got us a great deal on everything we bought! We shop at Ashley all the time and would recommend JB.
Great experience. Sales associate Skyler was amazing as was the rest of the staff. Normally, I hate buying anything because of sales people, but they made it an enjoyable experience
Tom was super helpful and was very knowledgeable. He was able to give us details to make our decision quick and easy. We highly recommend Tom and Ashley Store! Great customer service!
I kind of expected a high-pressure, car sales like shopping experience. Instead, my salesperson was incredibly patient, didn't act upset or frustrated when I had to modify an order, and right when I expected her to get frustrated with my indecisiveness, she just hit me with more patience and information. What a great experience!!
JB and MaKayla were very attentive and professional helping us find exactly what we were looking for and gave us the benefit of some much needed savings!
Great selection great service
Leroy was great. Good experience.
Jb went above and beyond to help us get our new furniture. highly recommend this sales person.
Marcus and Lydia were WONDERFUL!!!
We went in for a bed set and came out with exactly what we needed and a sectional that we wanted! The Black Friday sale was too good to pass up and Marcus and Lady were fabulous! Marcus patiently showed us options and walked us through the pros and cons of each set! If you need furniture, go to Ashley in Clarksville today and ask for Marcus!
Very prompt and courteous service. Amber was there on the spot as soon as I walked through the door a little after 7 am for the Black Friday sale. Found the sofa set I bought there over a year ago and immediately found the recliner that I wanted to complete the set even though it was no longer on the sales floor. Lady was prompt and very courteous in ringing up the sale of the item I had purchased with the 15% discount. This is my furniture store for life!👍🏾
My wife and I visited on 11/26 in search of a sofa for our new home. We met Stefon and Skylar and they could not have been nicer. We chose a sofa and ottoman and plan to go back for some bedroom furniture. Keep up the great job, team! We are glad to be back home in Tennessee and their kindness was very much appreciated.
Armando was so patient and helpful!
Friendly staff and not a single employee was hovering over us, I would definitely recommend this store to my friends.
Shawn and Shay are PHENOMENAL!! They are MVP level so you all are in great hands. Fantastic store and had everything we needed.
Leroy was great! He was helpful and made this process seamless, give that man a raise!
Jewel was amazing and the Manager Scott worked with us on her day off and took care of us just the same.
Armando was very knowledgeable and helpful with our furniture purchase today. Very polite and respectful man. Thanks for a job well done Armando.
Absolutely incredible experience, and amazing staff! Lady and Jarrod were excellent to work with.
The employees are so nice and helpful, helped me find just what I was looking for . Amber was so helpful , from helping me pick what I liked and with my payment. Would recommend others to shop here!
Excellent customer service. Amanda was thorough very friendly. Kudos
Went to look at couches and left with something I loved and can afford. Amber and Shay made the process effortlessly easy and laid out all of our options. All my questions were answered and I am so happy with my purchase! Thank you for your time and help!😁
Shauns service today was excellent. He helped us find the perfect table and chairs thank you!
Leroy was a very good salesman. Knew the products, knew where they were at in the store. Up front no pressure salesman. Very good experience overall.
High-quality
We had a an easy and stress free experience with Marcus at Ashley's. He was very informative and patient with us. He took the time to answer questions and share personal stories. It never felt like he was pushing us or trying to talk us into buying something. I would highly recommend asking for Marcus if you shop at the store in Clarksville.
Marcus was our sales associate the day we walked into Ashley Furniture to see what was available in dinning room sets. Marcus showed us what they had and also explained that we could mix and match chairs from different sets to customize and fit our style of home and also our budget. Marcus was very polite and not a pushy salesman, not even one bit. I think that's what we liked the best about him. He gave us the facts and let us look. He took the time to search other available colors and when we could have it delivered. We recommend Marcus, he's knowledgeable, polite and helps you find the Furniture you are searching for.
I have been a customer of this Ashley Furniture Store for years and have always received great service from this establishment.
Mrs. Natalie was very helpful, patient and knowledgeable with every item we had questions about. Even with her and her husband's own encounters with some of the pieces really help us decide on the best furniture for us. Her demonstration on some of the products were jaw dropping as well, a well informed employee, thank goodness she greeted us at the door and directed us to exactly what we were looking for. On the finance ordering area Ms. Lady was well informed of our situation and really worked with us as far as our credit, delivery and availability. The whole team seemed to support one other for the same goal, assisting us in our purchase.
From the moment we walked in the door Armando made sure we found we we liked. He tried to get my boyfriend to buy more furniture for his man cave but i said No 😂 But if we comeback to the store we will make sure Armando sell it to us because he was very knowledgeable about the quality of the furniture.
JB was great and PATIENT! Wasn’t pushy and answered all the questions we had. 10/10 would recommend.
Wonderful experience...not pushy,but led us to the different items we were interested in
Everything went well. Shaun was great and very helpful. I was in there and out, and taking good care of.
Jewell helped us decide on a great couch and gave us a ton of info on durability, fabric care, and typical wear patterns! Being new to the area, we were a little overwhelmed with furnishing our new house, but Jewell led us to the right decision and we are loving our couch!
Jabaree was most helpful as well as patient. His customer service skills were unmatched as I was extremely indecisive! He remained courteous and respectful during the entire process. He went above and beyond and n assisting me with obtaining what I desired when I finally decided what that was! If I could give more than 5 stars I definitely would!
Amber got me in and out quickly and efficiently by addressing my price range and then comfort needs. I was able to pick out a queen sized mattress under $500 in less than 10 minutes and pick it up from the warehouse same day! This was much different from Mattress Firm where they tried selling me stuff i didn't need, which was out of my price range and not in stock.
Shaun was very professional, explained everything very well, answered all my questions and even helped me with my decision. Customer service 10/10
Very helpful group
Great experience shopping for our new mattress. Armando was very patient and helped us find just what we needed.
Amber and Shay are awesome! Amber was so welcoming and was not forceful at all. Going in we were just looking and had no intentions of purchasing anything and ended up falling in love with a reclining and massaging couch and chair. Shay was so helpful courteous during the checking out process. 5/5 recommend Ashley Furniture as well as Amber and Shay for all your furniture needs!
I had a wonderful experience at Ashley Furniture. Shaun was extremely helpful, and very knowledgeable about everything I asked. I love that he did not follow me around, he allowed me to look and when I was ready I came to him for assistance. Thank you for all your help!.
Natalie walked us through thr Synchrony set up and got us a couple sweet deals!! We'll be going back soon for a mattress!! Thanks so much and be sure to see her!
Everything was EXCELLENT . Shay was very kind and generous, and her co worker Leroy was very helpful when she wasn’t in. They both were able to answer all my questions and inquiries. I will be shopping again with those two.
Very polite. Not pushy
Sales people very friendly and give you your space to look around an knowledgeable
Thomas and Michelle at the Dover Crossing location were extremely helpful and friendly! Highly recommend this store. We do not have our furniture yet but the quality and price could not be matched by other stores.
Best experience I’ve had buying furniture everyone was so polite and professional.Special thanks to Natalie for assisting me in finding the right mattress and bed frames! Thank you guys!
👍🏻👍🏻👍🏻👍🏻
Tom is an awesome Salesperson as we purchased furniture before based on his superb knowledge, patience, and understanding of what you are wanting and need. He is the best and provides alternative solutions or ideas and always makes you feel welcome. Thank you again Tom!
The sales people were very friendly & helpful. We didn't feel rushed or pressured at all. We'll go back again.
Shaun was very personal. He truly cared about what our purchase. He was purely motivated to make sure we were happy.
Mr.Jabaree was one of the best employees I have ever gotten to speak with on buying a Nestor mattress. He was very knowledgeable and witty when it can to answering all my questions and concerns. Overall I am happy I got the bed I wanted without putting money down on it.
This is a great store. Shaun, the sales associate was excellent in helping me purchase a recliner. The entire experience was spot on.
Ask for JB was so profesional and excelente 👌 we recomended
We came to browse and left having made a purchase of a beautiful and very comfortable dura pella sectional. JB was wonderful to work with! No pressure salesman but extremely knowledgeable. Helped me customize a sectional to fit our family's lifestyle. Highly recommend 👌
Before I purchased item online, I went into the store to look at the item I wanted. I specifically asked the salesman if I needed a box spring and he told me no. I preserved the items and when items were delivered. One of the delivery guys informed me I needed a box spring. Very inconvenient. I placed an Order for the box spring and now I have to wait another week for delivery. Overall, delivery and customer service was great when this situation arose when items were delivered.
This place is awesome. Natalie was so helpful and knowledgeable. Makayla was extremely helpful and professional.
Both Jarrod and MaKaya were awesome. The purchase was easy and they both we’re well versed on the details and needs we had
Shaun was a very nice guy. He understood I wanted to look around on my own & made himself available to help me anytime I had a question. Not pushy at all, but willing to help you as much as you'd like.
(Translated by Google) Excellent service JB treated us very kindly (Original) Excelente servicio JB nos trato muy amablemente
Skylar was very knowledgeable and patient throughout our experience. It was evident that she truly wanted to assist in finding exactly what we wanted while also ensuring it fit within our budget. Highly recommend!
We worked with Amber and she was super helpful! Very friendly and welcoming! I will definitely be back to do more business with her! We were treated very well!
Was in and out within an hour with a brand new living room set was not bombarded with sales people. One gentleman helped. He would check in with me then let me browse more and check in again when I had made a decision. Ask for Tom he did an excellent job.
JB was very helpful respectful and nice , helped me get a new bed thank you so much !
Come see jb at Ashley very professional.
Great sales with a galore of beautiful and elegant furnishes for every style! Staffing personnel were very knowledgeable, polite, and very professional. Ask Amber for any assistance and she is on it! Lydia does amazing work in the costumer support department too! Trust me, you will not be disappointed.
JB was awesome!!!! His personality was outstanding and his love for sales in furniture is amazing!!!!
It was a great experience.Jarrod was very helpful and showed me exactly what I had in mind. The whole process was very fast and easy. Cannot wait to have my furniture!!
Skylar was awesome!! She was very patient and understanding. She took her time and get through every deal with us. If you are looking for furniture, I suggest that you go and talk to her.
All the sales people were great , good experience all around thanks Sarah and Casey !!!
Was greeted as soon as I walked into the store. Salesperson was very helpful in finding me what I was looking for. Gave me options to choose from.
Nice store and staff. Love the couch. I questioned the premium delivery fee. Over 200 dollars , when friends in my exact area paid 50. Driver tracked stuff in the house to see where I wanted couch. Then I watched him cleaning his shoe before they brought couch in. Left trash in my driveway that he cleaned shoe with. Really should consider shoe covers!
Amber and Makayla were super helpful in completing our selection and purchase quickly.
11/3/34... I went in to Ashley Furniture today to pick out some items for my new apartment. Amber/Lydia were my sales/finance team and they were awesome! I am very picky and I want to look at all my options and Amber was very kind and patient and fun to work with! She never made me feel pressured and was willing to go above and beyond for me during the entire 2 to 3 hours that I was making my decisions. Her upbeat personality also made me feel like it was a friend helping me instead of a salesperson. Lydia also exceeded my expectations! Very pleasant and very informative. I had no questions after her explanations. She knows how to cover all the bases! Overall, please ask for this team then next time you need furniture!! They are the bomb! Update...I needed a few more things and returned the next day. My team had already ended their shift. Shaun stepped in and helped me! I do not remember the young lady's name un finance that helped Shaun, but they were also very awesome! So far, the customer service at this Ashley location is excellent! I will be continuing my relationship with this location in the future and recommend this location and the names above for any of your furniture needs as well!!!!
The employees (Ms. Skylar, and Mr. A) were very helpful, they had superior knowledge of products, and worked as a team to get sales made. I will be buying here for my next furniture purchase / upgrade as well. I have been shopping Ashley for almost 10 years for my furniture needs / wants as they seem to always be the best around. Unfortunately, many products online are only online.
Had a really good experience there ! 100% recommended Maria and Lydia are so sweet and professional ❤️
Amber was great!! My husband fell asleep on the furniture…cozy!
Came in looking for a certain sales person. Ended up running into Jewel, she could tell I was looking for someone and wanted help me find them. And that meant a lot to me because she genuinely wanted to help me and didn’t want to take from someone else. I chose to have her help me instead and I am so glad I did. She is friendly, down to earth, honest and explains everything so well. Between her and Serra, I had a wonder experience and definitely will come back specifically for those two again.
Leroy was very helpful and made our experience very enjoyable.
Tom was outstanding. He refunded me $328 after an accidental paperwork mistake. Honest and ethical people. Buy from them with confidence. Thank you!!!!!!!!!!
Tom was amazing!! He was so patient and answered all of our questions. I highly recommend him!!
The employees at this location were very helpful and were able to help me find what I was looking for.
Natalie was very helpful in guiding us to find our new sectional!
Very great customer service, and very professional
Shaun did an outstanding job helping me select my living room furniture. He went above and beyond! He made the process fast and easy!
Been a frequent customer for 3 years now. Always the nicest people in the showroom and at the finance desk. Skylar was so kind and patient and incredibly knowledgeable as I figured out what I could manage. Serra was very friendly and efficient. Highly recommend this store!
As we entered the store every associate was attentive to acknowledging that my husband and II were there. Every associate that we saw asked if we needed any assistance looking for anything. Then Amber greeted us as well and said that if we needed anything please let her know. We began looking at furniture and Amber noticed our interest and came to assist. She showed us the options we were interested in and put us at ease. She had great detail of the sofa/couch and recliner which helped with our decision. At the end of the day..we followed through with the purchase! Thank you Amber for being so professional at your job! We need more people like you!
Skylar as salesperson, managed my requests well and I selected the love seat and lamps I wanted. On the way I found the side board to match my kitchen set previously purchased 9 months ago at Ashley. Makayla was also excellent in customer support. Thank you for making my shopping experience such a pleasant one. Debra Foulk
Great experience! Shawn was a great professional!
Shawn gave Great all around experience and friendly customer service, really helped us get what we wanted and worked with us
Shawn was a very professional and helpful sales person and helped a lot
My husband and I were able to pick out a wonderful sleeper sofa, just what we needed for our new home. As soon as we walked in through the door we were warmly welcomed by Danny who was affable, knowledgeable, and a tremendous help in our shopping experience. Lynette assisted us with the actual purchase and paperwork; she was concise and helped us to get out of the door quicker once we were done. Everything I could have wanted from this shopping trip.
They both were very nice & got things done immediately. I appreciate both of there service on my first new couch.
I've pretty much gotten all of my furniture from this store or the furniture connections right next to it. I've literally never had a bad experience here. My most recent trip was for a new couch and Natalie was *incredibly* helpful and on top of figuring out exactly what it was that we wanted. Super funny too ;D and Lydia made the financing and wrap up so easy and stress free. Hopefully I won't need furniture anytime soon, but I hope these girls will be here next time we are in the market!! :)
Shaun and Lady took care of all my needs and got me the couch set i wanted. Super nice and helpful
Shaun was very kind, very patient, and make the shopping experience extremely enjoyable, and easy…..
Always pleased with the service provided.
Lovely store with a great selection
Tom and Shay were excellent!!!
JB was super helpful and kind!
JB did a great job and had all information ready from last visit
Great customer service! The process that I went through to buy a couch was extremely simple and easy! Skylar who works there helped me out and was awesome and made everything super easy!
Great experience!
Ladies he smells good and talks smooth. He’s sweet and makes you comfortable with browsing around. His name is JB and I highly recommend his service!!
Good attitude, explains good, help with what we need.
JB and Amber were both professional, helpful, and not pushy
Lynette,Lesley and Rayan at Ashley Outlet on Ft. Campbell Blvd were amazing. Great customer service go check them out!
Maria was fabulous! She worked hard for us to get the best possible choice and pricing.
Skylar and Lady and the other ladies at the front were so helpful and kind! They made sure I understood how their process works to get me on the right track. I really love this location, and I love the delivery drivers as well! They’re so helpful and QUICK! This location has the absolute best staff there and I would 10/10 recommend! - Arianna L.
Great customer service
JB did great!
Made my home buying experience so easy! Jarrod helped me with selecting a couch, bed, and bed frame (all while saving me money)!
Fantastic store to buy furniture. I bought several items from the outlet and the process was super smooth, Danny and Katelyn were super helpful and made it a breeze. Highly recommend!
JB was our decision making guide. He made us buy it…just kidding. He was pretty patient & amazing and I would be happy to do business with him (and Shay was amazing too) again!!!
Danny & Danielle were spectacular help today! Got a beautiful couch set today with their help and the other gentleman who helped us move the furniture to the truck! You guys deserve a raise thank yall for the help and great service!
Salesperson Casey was very knowledgeable and helpful. She was responsive to all of our questions. Both Casey and the Customer Support Specialist Shay were just the right mixture of friendly and professional!
Very helpful and friendly
Loved marcus!! Made it easy and quick!
Amber took her time and experience to help us find the perfect couch for our home.
Very helpful sales person.
Quick and easy. Great customer service!
Leroy and Makayla were absolutely wonderful! Whenever I walked in, Leroy greeted me with a smile and helped me pick out some pieces of furniture. Definitely consider Ashley on Merchants Blvd to help you with finding what you need!
Shawn and lady we’re amazing
SHAY from the Clarksville store went ABOVE AND BEYOND to make sure we were taken care of! Everyone we worked with was great but SHAY deserves a little something extra! Thank you SHAY for making the experience great!
Could have been a good experience but feel like they misrepresented the truth. Advertised 60 months @ 0% interest then at checkout said we had to buy the protection plan in order to get the 60 months. No mention of that in any advertisement, also according to a representative I spoke to online after we left the store said it wasn’t a requirement. I gave the 3 stars because I like the furniture I bought but I will be purchasing the rest of our new furniture somewhere else just based on the principle of being truthful. If it had actually been a requirement and stated up front. I wouldn’t have had a problem with it.
Shaun was amazing and really helpful.
Danny was super nice , was pleasant to work with.
Marcus, our salesperson, was amazing at helping us pick the perfect living room furniture set for our house!! He was excellent with answering any and every question we had. Makayla, our customer support specialist, was great with helping us finance the set!! She explained everything to us very well. Both Marcus and Makayla were great and I’m thankful we had such good people to help us!!!
Had a great experience here. Jewel and Lydia were very helpful and not pushy at all. Was able to look around and ask questions without feeling like we were being hovered over.
JB was so helpful in helping us pick out a sectional! Very informative without pressuring.
Amber and Shay crush customer service. So thrilled!
Well Ashley was refured to me and when I stopped in I was greates by tom Cass he was very helpful and took his time to show me around and give me a few options as to what I was shopping for he was very knowledgeable and helpful
JB was absolutely awesome! He helped my husband and I today pick out the perfect pieces for our living room with rowdy kids and pets in the home! Thank you, JB!!
I enjoyed the experience with JB! He was very helpful, but not pushy. I appreciated that he gave us time to browse alone and then followed up! Thanks for a wonderful experience!
Jarod was truly GREAT!! A wealth of knowledge that made our decision easy! Thank you!
We really appreciate the patience and advice we received from Natalie. She was extremely nice, professional, and went above and beyond to help us. Thanks to her, our shopping experience was truly pleasant.
Ashley store in Clarksville, sales person super helpful. We purchased an adjustable mattress. Paid almost $4k, problems started maybe a year or less. We paid extra for massages/vibration on the bed, they were so loud. Tech came out and replaced, year later one motor fell off!! Part not available anymore. Then the head portion will only adjust half way. I called to check warrant, essentially 12 months! So almost $4k and 5 years, most of the features have stopped working properly. But invested too much to replace. Very disappointed as Ashley Furniture always had good name in my book...USE TO
Got me what I wanted. Thanks.
Great quick and easy service! So grateful! Thank you Natalie and Shay!
Amber and Lydia helped us professionally.
Very good service from Dany and Jared. We were given complete information about the options for our search for a dining room.
We went into Ashley with some specifics about what we wanted in a couch. Marcus immediately understood what we were looking for and took us to an option that fit our specifications. Then he allowed us to look around on our own in case we saw something else we liked. He wasn't pushy at all and was very personable. He shared his own experience with the couch we chose as he has the same one. Serra got all the financial stuff done very quickly and ensured we left with a delivery date that worked for us. Both of them were exceptional! Highly recommend!
Leroy was an amazing salesman.
Casey and Lamiyah were so kind and helpful! I recommend them to anyone looking for their next furniture piece!
Ms.Maria was excited. She gave us wonderful service and even showed us many options.
Mr Marcus was very helpful, he answered all of our questions throughly about credit and there lease to own options and made sure to be thorough about all the options availablefor our couch. Wonderful personality, will definitely come back to see him. And Mrs makayla at the service desk was very wonderful and helpful as well.
Salesperson didn’t hassle. Allowed me to look on my own and was helpful when needed.
Showed up at the scheduled delivery time. Was polite friendly and professional
Armando was very helpful, answered all of our questions. Lamyiah checked us out and was wonderful as well.
Very helpful and kind personnel!
Marcus at the Clarksville Ashley Homestore is wonderful and very informative! I will ask for him each and every time if possible. Made our furniture buying process a great experience.
Skylar was an absolute joy to work with! She made sure I got exactly what I was looking for! Thank you Skylar!
Everyone was very nice and extremely helpful. We got great deals on beautiful furniture. Highly recommend using them.
Very friendly service. Knowledgeable and helpful.
We’ve been looking to upgrade our fabric sectional to something more pet friendly, we’ve looked at several stores in the area and online in hopes to find the perfect fit for us. When we walked into Ashley Furniture we were immediately greeted by Casey. Casey allowed us to search around to see what best suits us. When we had questions on the next gen durapella sectional and the game plan couch, she helped us compare the two to help us decide by doing some demonstrations on the fabric and by far we were the most impressed with the durapella but just weren’t set on a a decision. After thinking on it for a few days, we were ready to make the purchase. Natalie helped us this time but she ensured Casey would still get our sale. Natalie was so helpful and were very grateful for all the help between her and Casey the process was so smooth and Lamaya was welcoming and friendly and wonderful at making sure all our information was correct. We’re so excited for our new couch, you can’t go wrong with the amazing staff at Ashley!
Our salesman JB was wonderful . No pressure and was very patient with us while we were choosing a couch . Makayla checked us out and was very friendly.
I highly recommend Markus in sales. Markus was very knowledgeable and professional in sales. I also worked with Lydia. Lydia was also very professional and friendly. I definitely will be recommending and returning for future purchases.
Jarrod did an awesome job of helping us choose just the right mattress. Shay was friendly and courteous as she helped us check out. We love shopping at Ashley!
JB customer service was fantastic.
We just bought the cutest chair at Ashley’s Furniture! Tom, our sales associate, was awesome and SO helpful! We’re so excited! Thank you!!!
Trinity and Danny were very professional and very helpful
Amber was awesome! We said we wanted to look at recliners, she showed us where they were and left us to browse. We found the one we wanted and let her know. Amber made the process simple and easy. The entire team was awesome. Great furniture shopping experience!!! Mary
My husband and I purchased a table and chairs Labor Day weekend; we had the best experience!! We worked with Amber, Serra, Lady, and Shay (I'm sorry, I don't remember the gentleman's name)--it was a wow experience! We won't hesitate to come back!!❤️❤️❤️
Amber was extremely good at helping us select a new mattress and frame. She showed us all the options for several brands we were interested in and was very helpful in explaining the features of each. She was never pushy about any brand or price range and was more interested in helping us find what we wanted and the best options to consider. We’d recommend her to anyone who shops at Ashley.
Great customer service!! Ask for J.B. he is awesome
Yay! I found my dining room table! Salesperson, Maria and CS Specialist Lydia were both a great help. 👍🏽😁
Looking for new a new sofa, dog friendly and was very happy with their selection!
Great customer service! I received a friendly welcome. Allowed to freely shop around for bar stool; able to purchase and pick up my selection on same day. That’s a win for me! Thanks!
Excellent customer service. I went in looking for a spare bedroom set and Armando was very knowledgeable and helpful.
I enjoyed my furniture shopping experience at Ashley! Thomas provided wonderful customer service and was very friendly and helpful! Charell also was very helpful and answered all of my questions during the checkout process! I highly recommend Ashley to furnish your home!
Jarrod was a breath of fresh air to work with! So easy going, very knowledgeable, & very upfront & honest. I will for sure be back & as a realtor I know lots of people moving! Everyone needs furniture at some point & now I have a great connection to send them to. Makayla was my customer support specialist & took good care of me with a smile on her face & very patient with any questions I asked. Great place to shop!
Awesome experience working with Amber and Randi-Carole!
So thankful that we went to Ashley’s today Had a wonderful experience with Jared Scott, our sales person. He knew the products inside and out, answered every question, made us feel comfortable and not pressured. I will be back. Thanks again, Jared.
Great experience. Staff was very helpful, explained everything. Very knowledgeable with the furniture.
JB was very helpful and made the shopping experience easy.
Maria was so great and easy to work with. Made the experience very relaxing, no high pressure just support of our goal to find the perfect mattress. Thank You Maria.
From the moment you walk in until the moment you check out, great customer service. Thank you Amber for leading us to the correct mattress and thank you tom for finishing up while Amber was busy. You guys did great also Lady thank you
Jamaica and Ryan were amazing. Very patient and knowledgeable. Not pushy in any way, shape, or form. Great experience!
Tom and Makayla were extremely friendly and professional. Tom really took his time and helped me get exactly what I wanted. It was a great service.
Went to the Clarksville store looking for a specific bed for my great grand daughter and immediately was assisted by a very helpful and knowledgeable associate named Amber. She was very kind and a pleasure to work with. Walked out feeling very pleased and positive about the experience and got exactly what I was hoping for. The Customer Support Specialist Lydia was also very nice and professional. If in the future I need or want anything I won't hesitate to shop at Ashley Furniture.💞
JB was awesome! He helped us out with our living room needs and was very patient while my fiance and I discussed our options!
Casey and Shay were absolutely wonderful to work with. Very bubbly with No Hassle. Will return for sure
Staff was very friendly and super helpful. Made my entire shopping experience such a pleasure. Couch was also in excellent condition!
I had a great experience with Casey and Jaclyn, they made my purchase very easy and exciting.
The sales team here was absolutely amazing! They were so kind and patient with us! We loved them! JB, Jaclyn, Lamayiah, and Shay were so great! We will 100% be coming back to purchase from them again!
Had a great sales lady. Kind, curtious, and gave my husband and me time to look. There was one girl in the front while I was waiting and I think she was whispering to another lady about how I was sitting on furniture with my shoes off. I looked at her, she looked at me and stopped.
Tom was great
Wonderful customer service. Amber sales lady was awesome. Very compassionate and responsive to all my questions. Definitely would recommend .
JB was amazing. Very knowledgeable and professional. Made the process very smooth
Friendly staff! They were very welcoming to my little one.
Jarrod and Makayla were friendly and knowledgeable. Would purchase from them again
Armando and Shay are the best, professional, friendly and fast.
Very friendly people
JB was great! Very knowledgeable and easy to do business with. Go check him out and buy some furniture!
Marie and Shay did a remarkable job assisting us in finding the right bedroom sets for our new home. Marie reviewed all possibilities based on our criteria, answered all our questions, and provided several options to meet our goals. Both sales personnel had excellent interpersonal skills and demonstrated a keen understanding of their products. Ashley's has an excellent selection of quality furniture. The staff uses just the right degree of customer service and assistance without being overbearing or using hard-sell tactics. We have visited virtually all the furniture stores in Clarksville, and Ashely provides the best breath of choice with a helpful, knowledgeable staff that is not too pushy.
Amazing experience with JB and Lamyiah! So prompt, helpful and knowledgable.
We had a wonderful experience at this location. We were greeted by Armando who really listened to our wants and needs. He gave us space to shop around on our own and checked in occasionally giving his opinions without being over bearing. Lady, made finalizing the paperwork and delivery fast and efficient. The entire team here has amazing customer service.
Amber has been beyond amazing to assist me with selecting my furniture. From start to finish, she not only assisted me with making the best selection, she helped with my options as far as the layout, and even with payment options. She is the GOAT. Makayla was also an excellent associate when it came to my check out and payment processing. Two wonderful and outstanding women to work with in the process of my purchase.
We went in looking to get ideas on what kind of mattress we wanted and right off the bat Jarrod came up to us and walked us through every mattress and helped us find exactly what we needed he was so kind and extremely helpful, he definitely knew his stuff and was very informative as well as an amazing salesperson.
Our salesperson Tom, made our purchase so easy. No hassle. Will definitely go back when we need other furniture.
JB was very helpful and quick !
Jarred was very informative, attentive and friendly when we went in looking for a dining set. He showed us exactly what we wanted and we got a price quote and left. He gave us his card and told us to call if he could help further. After checking all other furniture stores here and in Nashville, we came back and purchased with Leroy. Leroy was great in helping us get a quote and then we decided and paid by a link. Effortless transaction and Lady and Serrah were both very helpful and made it super easy to do business! We have purchased before and we just keep coming back for more!
Amazing shopping experience!!! We are beyond happy with the sectional sofa and chairs we bought.
“I had a fantastic experience with store associates Amber and Makayla. They were incredibly friendly, communicative, and went out of their way to be helpful. Their positive attitude and willingness to assist us made our shopping experience enjoyable and seamless. Highly recommend!”
We were very satisfied with the salesperson Amber, who was awesome. She has a great personality. The customer support specialist Shay was awesome as well, and also has a great personality. We are very pleased with our purchase and the excellent service we received.
Casey and Shay were very friendly and professional in the work place. They also were a big help in finding exactly what I wanted and made the sale very easy.
Tom and MaKayla were fantastic today! Great communication and customer service! 10/10 would recommend them in your next furniture purchase!
We had a wonderful experience buying from this location. We went in several different times and had wonderful customer service and salesperson experience every time. We specifically worked with Jerrod multiple times and he was extremely helpful and informative! He went out of his way to find us exactly what we were looking for. We also had a wonderful experience with the customer service specialist, Makayla! Highly recommend buying from here!
JB was helpful and approachable. He is professional.
Kasey was very helpful, still awaiting furniture since all the pieces were not available, so hopefully it will not take too long
Outstanding customer service from Makayla, Scott, and Marcus!
If your looking for a new piece of furniture with a side of great customer service come see my guy Armando. He is very knowledgeable about the pieces he sells and isn’t going to breath down your neck while your looking. Getting my credit limit increase and checking out was extremely quick and simple thanks to Lydia.
Jarred and Michaela were very helpful!
Amber was very helpful and knowledgeable with the furniture I selected. The check out process was very quick and easy. Thanks again Amber.
Thank you so much to Armando and Makayla for a great experience finding my daughter’s room set. Thank You guys!!!
We had a great experience from the moment we walked in. Our salesperson (Maria) greeted us upon arrival. She asked what we were interested and recommended several different options. She also allowed us time to roam around the store to check out a few items on our own. She even gave us a ride on the movable base, and I must say that Zero gravity setting was heavenly. We did end up purchasing several items but wanted to confirm the sizes before finalizing our purchase. We did return to the store and even though Maria was not available (due to assisting someone else) we were helped by Jaclyn. Jaclyn helped us with finalizing our purchase and also switching a few items around that was too big for our intended space. She made sure Lamyiah had everything she needed to help us move forward with our purchase. Lamyiah was also helpful, she went over our itemized purchase several times before hitting submit. I appreciate the thoroughness the staff provided. Thank you!
Marcus is very friendly, informative, and knowledgeable! He answered all of our questions an concerns. If I make referrals or if I was to come back an purchase more I will definitely be going through Marcus. Thank you so much for all your help!
Casey, Shay, and Jaclyn were so helpful and helped us get everything figured out in the best way!! So grateful for their work!
AWESOME SERVICE! The Sales Manager, Jaclyn was very knowledgeable and proficient when discussing and understanding what my preferences were. Very quick and professional service from Amber as well. An ABSOLUTE WONDERFUL SHOPPING EXPERIENCE!!! Thanks so much, can't wait to receive my Sofa Chaise!! The cashier, Lady, also was very pleasant and quickly put the purchase order together! I like shopping with ease and efficiency!
Amber helped us to purchase a mattress today and she was patient and kind. It is not easy sometimes bc we have three boys with us and most sales people can’t handle it and she was lovely with them and we feel great about our purchase and will be back in future for other items we need for our new home!
5 stars!! Armando really helped me out when picking out what I wanted
Great experience, Armando was very helpful and nice when it came to getting an accent chair
armando is very nice and very helpful!!
I went to Ashley’s about a week and half ago and came back in today and amber knew me from last time and knew down to the color of the furniture I wanted!! Amber and Shay made visit efficient and fast cant be more blessed with my purchase and the customer service I received!!
JB was very helpful with selecting my furniture for my new home! I highly recommend him to whoever is looking to purchase furniture!!!
Had a great furniture buying experience here, Skylar was a huge help in explaining everything and going through the process.
Tom Cass took very good care of us. Very knowledgeable of the products we were purchasing.
Our salesman had the good sense to stay away until we needed him. Then he had no problems answering our questions ending in us getting what we wanted. Thanks to Armando
Rolled into the store at like 45 minutes before closing. They were able to hook me up with same day pick up of mattress and box springs for my daughter's new bed! Outstanding customer Seevice!
Very nice location to purchase furniture. Marcus was very polite and full of knowledge when it came to the items I wanted. I highly recommend this location
Tom was great, very friendly, helpful and knew when to give space. Lady at the front was great as well helping with the final bill.
Mr Tom is awesome! He helped us without being overwhelming, but was available when we needed him to answer all of our questions. His customer service is superb.
Jarrod and Amber were phenomenal! They helped us tremendously and provided information we didn’t even think about! Very informative and outgoing! 100% recommend working with either Jarrod or Amber!
Returned today to purchase my new bedroom set. Armando was our salesman once again and was very helpful with our choice. I’m looking forward to seeing him again for our next purchase. We were also greeted by Lamyiah at the cashier and she was very sweet and kind and also thorough. Very pleasant experience.
Casey was helpful when I told her the items that I was looking for and she gave me information, how long was gonna take to arrive and I told her the timeframe works for me since my house is getting built again.
Had the best experience at this location! Maria, Lydia, and Jaclyn were extremely helpful and made our visit great!
My sales lady was wonderful
Both Casey and Lydia were very helpful and professional. We will be happy to refer our friends to them for their furniture purchases.
Very prompt and direct
Marcus was absolutely the best! He was very knowledgeable, he let us lounge around while we found our perfect couch and was very pleasant to be around. Lamyiah was so sweet and patient while I had to call my bank to increase my limit (annoying that’s even a thing!) absolutely amazing and helpful staff throughout the store and LOVE they don’t hover over you while you shop but still make sure you’re ok.
JB customer service was amazing.
Leroy and Shay were awesome, I am very satisfied
Very knowledgeable and helpful. Easy purchase with price matching
Super store. Excellent location. Very friendly sales team there. They don’t crowd you or push you like some other furniture stores we looked at. They weren’t looking at a sale or quota or numbers. They wanted us to find exactly what we wanted. They even moved different pieces of furniture around from all over the store to help my wife get a clearer picture of what end tables would go with her new living room furniture. We would definitely recommend this store and the sales team there again. Ask for Casey when you get there. She’s amazing.
JB provided excellent service. He was extremely helpful. Would be happy purchasing more furniture with him.
JB is a great salesman, very patient & knowledgeable. I love the recliner , I chose.
Great customer service! Quick and easy. Nothing but smiles. Leroy and Shay were awesome!
Natalie was very helpful in getting what we came in for ordered.
The sales representative, Mr. Jones, was VERY helpful and knowledgeable about the merchandise to fit my desires. He helped me find what I wanted and in budget. He was very patient, kind, smiling and helped alot! I WILL be returning for a future purchase to the store with JaBaree Jones help. The front desk customer service representatives were also very helpful, nice, smiling, cheerful and I will be returning to purchase again from Mr. Jones at your store in Clarksville, TN. .
Young lady that helped us was well informed, knowledgeable, very pleasant! She is an outstanding asset and representative of your company! I highly recommend her to be promoted to more responsible positions for the good of your company!
Armando was so helpful and patient with us. We had to leave to do some measurements and come back a few days later. Him and the manager, Jaclyn were very helpful. We got our couch delivered 6 days later. We love it!!
I came in on Saturday, the 27th, and was greeted by Jacklyn. She asked if she could help me and I explained to her that I was looking at the moment due to in the process of buying a house. I will say that due to Jacklyn’s friendliness and not being so pushy, like some other places I had been to, I will be coming back to see her when I do make that final purchase!
They made buying my daughter a bedroom suit and the whole family new mattresses so simple and fun! Thanks to Amber and Jaclyn for all your help!!
Marcus and Lady did an excellent job with assisting me with my purchase. Marcus helped me hone in on exactly what I needed and Lady processed my paperwork and got me complete in an efficient manner!
Wife and i had a great experience buying a new couch together. Maria greeted us right when we walked in and directed us to exactly what we wanted to look at. She let us explore the store at our own pace, staying in easy to fond locations when we had questions. We found exactly the couch we wanted and for an excellent price. Thank you Maria!
Had a great an experience! All the employees were great, gave us our space to be able to freely look around and when we had questions Tom had the answers! Would definitely shop with them again!
Came into the local store over the weekend an associate had assisted me to begin with and was gone home for the day so the manager Mrs Jaclyn helped me finish up and did a great on getting us exactly what we needed and getting us in and out quickly. Thanks for making it easy for us to make our final decision Jaclyn
Jaclyn was amazing and very helpful. She made the experience very easy and I really enjoyed my time there and I will most definitely be coming back.
I had the most awesome buying experience. Amber deserves 10 stars for her professionalism, customer service and creativity. It was like having my own designer. I needed to furnish a small space for my mother and she worked with me on 2 different days to accomplish my goal. Make sure to ask for her if you visit the Clarksville store! She definitely loves her job😊 She is the BEST!!
JB was great to work with! Very personable and calm demeanour.
My experience was a delight. Tom was amazing. He was very knowledgeable and kind. I did not feel pressured at all. He answered my questions thoroughly and guided me to the pieces of furniture I was looking for. The ladies at the desk were also kind and knowledgeable. I would definitely recommend the Ashley’s store in Clarksville. They were amazing!
Very friendly and was easy to work with. Loved the people.
We had a great experience this weekend purchasing from Ashley. We found some outdoor furniture on Friday evening and Marcus helped us with our questions. We decided to purchase this afternoon. Jarrod and McKayla helped us process the transaction by phone so we wouldn’t even have to drive back up there. We live almost an hour away. The transaction was so smooth and easy. Can’t wait to enjoy our new outdoor furniture this fall!
I was very satisfied with my services today. Amber was my sales lady and she presented a very good service to me. She was kind, energetic, and was very knowledgeable to answer all my questions. She also helped me carefully navigate through my choices to come to the best conclusion.
JB made the process quick and easy.
Leroy was helpful, attentive without giving us the hard sell
Skylar restored my faith in Ashley furniture after a horrible experience at another location in another state. Will be back
Great team would recommend going here. Marcus was so helpful. I came in to buy a desk and left with a bedroom set. Would highly recommend. Jacklyn was so knowledgeable as well. We will be back
Marcus was very knowledgeable, informative and helpful when it came to any questions we had. Definitely something you look for in a sales associate.
Casey was a great salesperson. She answered all of my questions and was very attentive. Makayla did an amazing job assisting with my checkout.
Jared was amazing! He answered all of my questions and showed me all of the possibilities with pricing as we went through and picked furniture. Super patient, knowledgeable, and accommodating. Highly recommend him! We will be coming back for my bedroom furniture after we finish upgrading my son’s room. 12/10 experience everyone was so nice.
Jarrod was very helpful and patient. He was quick to respond and very energetic. Lady made checking out a breeze. Our overall experience was great! Thank you!
Marcus was extremely helpful and very kind when helping me look for a mattress. He went above and beyond what normal sales people do and I honestly can't wait to have a restful sleep again! Makayla was also very sweet and had a very warm personality! Overall a great experience with friendly staff all around!
Marcus and the whole team were nothing but respectful and helpful. Gave us time and space to shop without feeling like a salesperson.
We had a great experience. Jabaree was extremely helpful to us.
Jarrod was absolutely amazing!! He was so enthusiastic and knowledgeable about the products. My daughter was unsure of what she wanted, he found several selections, and was able to give the pros and cons of each. Five star treatment, for sure!!
Jarrod was super nice and professional. Staff its amazing. They have lots of furniture options. Good deals and quality products. Very enjoyable experience.
I had a wonderful experience. I was greeted as soon as I walked in the door. I did not feel pressured to make a purchase. Once I found something that I really like but wasn’t able to find it in the store the sales associate,Amber, went above and beyond to find the item for me. She also verified I could get it with a fireplace. She took the time to help me find end tables that would go with it. The finance process is very easy and there are different options available. I would recommend Ashely Furniture in Clarksville to anyone looking to for a place to shop for furniture.
Amber was great, she listened to what I was looking for and made great recommendations that aligned perfectly for what I was needing. Makayla helped make the purchasing process smooth and pain free.
Maria went above and beyond to assist us in seeing our options and Jackyn helped to complete our purchase in a timely matter.
Skylar was great help during our buying process! This was our second visit to the store so we were sure on what we wanted, very easy process.
Maria helped us a lot to find our perfect sofa, she was very patient and knowledgeable.
JB was professional, very knowledgeable when asked questions about the furniture and very helpful.
Jarrod and LaMyiah were very helpful. We were in and out quickly and were able to find something to fit with our dining set.
A friend and I visited the Ashley store in Clarksville TN yesterday and everyone there was so helpful not only with his but they were training a new girl need Lady and they were so very patient with her and walked her thru everything step by step. Amber was our sales associate and it's the second time we have been in to the store and she has worked with us. Amber is fabulous and very knowledgeable about what she sales and what's in stock at the warehouse. She is an absolute joy to work with. Amber, Lady, and all the service girls were very welcoming and helpful and they all have taken Lady under there wing and are teaching her well. I was very happy w my visit with them yesterday and I love the couch I bought so Thank you Amber and the team.
JB provided excellent customer service
The staff is very friendly, knowledgeable on the brands, answering all questions we had. Great experience and we will shop there again.
The interactions I had with all the employees were very positive. They completely understood the couple-contrast we had going on especially with the communication. I had my ideas and my partner his own, eventually we came to an agreement and the representatives were excellent through the entire process! I picked up the product myself as requested and assembled upon delivery. Whilst unboxing our piece however, i noticed there is a protective open-faced frame that comes tacked into the bottom of the chest of drawers. While it may be a protective measure it was a challenge to get off the base. No damage through the process between our problem-solving skills, but if most products have that tacked-in protective frame at any part of the furniture, i definitely recommend having professionals do the delivery and assembly for you!
Great
I just moved to Clarksville and needed to purchase a whole new set of furniture. I went to Ashley Furniture in Clarksville and had the most wonderful experience I have ever had at any furniture store. The staff is incredible, knowledgeable and kind. Jerrod worked with us and spent his time finding a wide variety of pieces that would work in my new home. Not only did he know the merchandise inside and out, he also took notes on the spaces I described to him and picked pieces he knew would go well in the spaces. He spent hours with us and made sure we had seen all the options and separate pieces so we could make the most informed decision. We were also able to set up delivery and installation for a very affordable price within one week of ordering. For a wonderful furniture experience, look no further! Head down to Ashley Furniture in Clarksville and ask for Jerrod!
Great experience! Marcus was super helpful and found us the perfect mattress! Highly recommend him and Ashley Furniture!
Sales associate Leroy was very helpful, knowledgeable of the product and allowed us to browse without pressure.
Marcus was great! Very friendly and knowledgeable of the products..
Sales associate was very helpful in soecial ordering my item
Jabaree greeted me when I walked through the door. He let me browse and came to check on me. He was extremely friendly, polite, and knowledgeable about the furniture.
Jerod was very knowledgeable and showed us pieces in the store as well as inventory that matched our ideas.
JB was very helpful when needing to switch between a few options & needing to figure out the configuration that I needed!
Tom was a friendly, knowledgeable salesperson. Listened to my furniture need and showed me options. Nice selection to choose from. I visited many furniture stores in Clarksville before making my decision. Ashley had the best choices and will be my first stop when furniture shopping in the future.
Thanks for getting us taken care quickly and efficiently. We appreciate the friendly help today.
Natalie and makayla were amazing and made sure all of our furniture needs were met! Thank you!
Thomas was excellent and helped us so much
Jabaree was very helpful and got us taken care of fast with all the information we needed
Wonderful!! We were greeted at the door. Leroy was very patient with us. He helped us to find the furniture we were looking for. He helped us through the process. I will definitely ask him to help us in the future.
Great service. Natalie greeted me at the door, gave me time to shop and was available when i had a question.
Casey was very nice and helpful.
Jarrod and Shay were both so nice! Jarrod was very professional, and friendly. I was able to find what I needed and I did not feel pressured. Overall, it was one of the nicest experiences I have had shopping for furniture. I will definitely be returning to Ashley Furniture in the future.
All the employees were awesome! Lydia and Natalie helped me get my dream couch in record time and had great customer service. I will be making all future furniture purchases through this location.
Just got a good deal on a cozy couch and bed! Natalie took great care of us and Amanda at the desk too! Very professional, friendly and efficient! Thank you very much 😁
Skylar was extremely helpful and knowledgeable. She was extremely patient with me when I have no clue what I’m looking for. Giving me all the information so o could choose the best furniture for me. 10/10 would recommend her to everyone I know looking for furniture.
Amber was great!
Jared was great!
Fast and friendly customer service. Casey our salesperson spoke clearly and helped us understand all the warranties that we had open to us. Lamiyah our customer support specialist was super fast at checking us out and even got us to pick up our bed the same day. Overall highly recommend this store even if you want to just look around.
Amber was awsome made it super easy for us and comfortable. She helped us picture and find a perfect couch. Just overall made it a quick smooth process for us first time buyers !!!
Wonderful people to deal with,very helpful very friendly. Largest selection of furniture to choose from. No complaints whatsoever. With a credit line open purchasing furniture is that much easier.
Armando was so helpful and straight to the point of why I came in! Will definitely be back to purchase from him again!
The service at Ashley was excellent Maria was spot on as a salesperson. Well knowledgeable. Makayla the customer support specialist was clear went over every detail . Both made you want to buy more things . They are great employees
I recently moved to Clarksville and Ashley Furniture was one of my first stops! Natalie was amazing to work with and to seal the deal, Makayla helped me in the end!! I love it here!
Jarrod was great. We were on our way out the door when we met Jarrod. He was friendly, knowledgeable, professional and all around a very personable. The rest of the staff was a pleasure to deal with. We were there after closing, and not one person said or did anything to rush us out the door. We left feeling good about our purchase.
Fantastic service, gave info on what our needs were. They were able to help us on cost and services we need for the delivery. They provided ways to also give us additional details for delivery and what to expect.
Amber was awesome to work with!
Nice selection, friendly and helpful staff.
I located just what I needed, and Dalton and Serra, very efficiently located my requested items. They confirmed the selection (color and size) and took my order over the phone.
Going into Ashley's in Clarksville, TN., and being met at the door with a great greeting was very pleasing. Marcus was my wife and my sales associate, he make it quite easy to make a quick decision on our purchase. Marcus was very pleasant to work with. Thumps up to Marcus.
Natalie was amazing and took such good care of us. Definitely recommend talking to her!!! She knew her stuff and listened to exactly what we were wanting! Can’t wait for our new couch to come in!
Amber was super helpful and engaging to help find us the information to the products that we were interested in and was really easy to work with. Makayla was really nice as well, going over each product when it came time to purchase them. We will be back for more later!
Amber was very professional and knew exactly what I wanted.
We went in just looking, Amber was our sales lady. She was very kind and helpful, we ended up with a dinning room set and end tables. Thanks again Amber for all your help.
Had such a great experience with Ashley Furniture!! When we walked it we were not attacked, we were able to walk around peacefully, when I did have a question I was quick to find Amber and she was so easy, friendly to talk to, we later came back to purchase our furniture and was greeted by Marcus, who was always very informative, respectful, and also let us have our space! When it was time to check out Shay at customer service was so sweet and very helpful! I would definitely be shopping here again on the future.. Thank you!
They always have what I am looking for and are polite and professional. Great service. Jarrod and Makayla were so professional and helpful.
Skylar was incredible to work with and should be in charge of sales training for Ashley’s! She took what I thought I knew, professionally educated me on the product and included our children into the sales pitch. We were in and out within an hr and furnished half our home, 5 Stars!
Absolutely stellar customer service. If you have any questions Jarrod is your man. Made everything very simple and seamless
Marcus was very professional he was able to answer all my questions and provide options on style and delivery.
Natalie was such a great help! Tom too! They all helped and told us everything we needed to know. We will be back to get us a bed.
Tom was a great guy, very professional and friendly. Got us the best possible price too highly recommended
Tom was straightforward, the price was right, and the sales staff is beyond helpful!
Excellent service
Tom and Lydia were amazing!! They got me the best deal and really listened to what I wanted.
Everyone was very friendly and helpful. Outstanding customer service every time we come in.
Tom was great to us! Highly recommend!
Our experience was exceptional! Skylar was absolutely wonderful! She took a great amount of time. She offered opinions and we found exactly what we needed. The process was very quick and easy. Lamyiah was fantastic and took extra care in her processing of our purchase. We are very excited about our upcoming delivery. I cannot say enough good things about our experience with Skylar and Lamyiah!! Thank you so much!
Great service
Lydia and Natalie helped us, they were amazing…we will definitely comeback to see them. .
The sale person was very helpful and didn’t feel pressured
Everyone is super friendly! Quick and easy process! Makayla explained everything very well.
I made two trips to Ashley Furniture, both equally amazing but different in their own respect. My first encounter was with Jarrod, who was great. I love his honesty and transparency and help with making my selections. My second trip was with Skylar, where I actually committed to my selections. First let me say Sklyar was phenomenal and I absolutely loved the way she complimented Jarrod throughout our conversation. That's what team work is about!! Makayla, you don't get off so easy..although our encounter was short and sweet, it was still great. This trio is a little dream team that exudes customer service! 10/10 recommend!
Big thank you to Maria. The sweetest & had the answers to all my questions!
Amber was right there to assist me! I already knew what I wanted and it only took her two minutes to check if my item was in stock. She took me to Shay who was also super sweet to get me checked out. I was in and out in less than ten minutes. I was also greeted by another associate by name. I always love coming into my local Ashley. Thanks Amber and Shay! 😁
Skylar made the shopping so easy, Thank you !😊
Great experience at this Ashley’s in Clarksville TN! We were waited on by Skylar who was the perfect sales woman! She was kind, informative, and not at all pushy. She kept in contact with us through the whole process and adapted to a better mode of communication for us through text. The whole process was easy and worked perfect for my husband and I!
They were great! Marcus was a pro, gave us info, but not pushy. Overall enjoyable experience
Our sales person, Casey was very helpful and extremely knowledgeable about the mattresses we tried out. You could tell that she had researched each mattress closely and knew the details that would help our back issues, etc. She also heard us find the very best mattress in our price range and helped us find the best deal for it. I highly recommend Casey at Ashley furniture on Wilma Rudolph Blvd. in Clarksville, TN! 👍
Amber was extremely knowledgeable and courteous.
The sales lady was very nice and efficient however there was an elderly man that worked there he was very rude to me He needs a course in customer service if I knew his name I would certainly be displaying it. He should be shamed
Great place, great people, very friendly. I will recommend to everyone.
Jarrod was great! Friendly, helpful, knowledgeable. He made my search for a sofa super easy!
The sale person was great.
Everything was perfect from the time we walked in the door making our purchase and leaving. From door to door was perfect
Love doing business with Ashley Furniture in Clarksville, TN. They are so helpful and the least pushy sales people I’ve ever met. Skylar was our salesperson. We were looking for a new mattress. She spent over an hour helping us find the perfect one. When we were convinced we had, she suggested we think on it some. We left and tried a few other stores but made our way back. We decided on the one we wanted and Skylar and Lydia walked us through all the financials and warranty information. They were so helpful and knowledgeable. Ashley Furniture in Clarksville has found a new customer for life. Thank you Skylar and Lydia!
Armando was amazing! It took us sometimes to finally decided what we wanted but, he was very patient , kind, and answered all of our questions, also very knowledgeable. Thank you Armando!
Armando was great.
A big thank you to the Clarksville store associates for helping me get a couch perfect for my home. I was in the store for quite a while looking at all the different styles and Tom answered all my questions. He showed me models I liked and found similar ones until I decided on one that I loved. It was delivered this morning and I can’t be happier. Another thank you to Ms Michelle who made the checking out process easy and quick while still explaining all the information I needed to know. 10/10 experience for me and I will recommend.
Jarrod was great! He was very knowledgeable and easy to work with. He and Jamyiah are the best!
Smooth transaction and beautiful store. They have quite the inventory. Armando was a class act. Took me right to what I was looking for. Quick and easy.
Helpful bilingual worker and weet lady at front desk. Cheerful and helpful ☺️
Arnando was very helpful.
I randomly stopped into the Ashley Furniture store today to look at beds and bedroom sets. I was welcomed and greeted by the sweetest woman named Natalie! She went around the store with me helping me decide on a bed, style and educated me on what would last had great quality (wood) vs durability of the cheaper plywood even did my measurements. Natalie was an absolute pleasure to work with, such a delight! Lydia was also so great and friendly! She took care of my purchase and checkout with ease. i will be back for more furniture!
Makayla was absolutely fantastic!!!
Props to Dalton for his patients and expertise. He was very professional and we appreciate that he was attentive which assisted on our decision making. Also props to Lydia for the painless end process and assurance of product quality.
Best customer service out there. Leroy was my salesman. And the girls at the desk are just pleasant as you can be. Specifically, Michelle, Lamyiah, Jaclyn, Lydia. . They all deserve a raise.
We already knew what we wanted and had a previous quote. The purchase transaction was very quick already having this information from our previous visit. Tom was easy to work with.
They did a great job educating me about the differences between various mattresses. Not at all pushy.
We went to Ashley furniture and met the nicest salesman. Marcus is very patient and listens well. I know I had a million questions and he answered all of them. So if you're in search for furniture go see Marcus. You won't be disappointed.
Natalia the Sales Person was cool, super helpful. Shay and Lamyiah were cool too
Best Experience that I ever had the salesperson Amber is awesome I Told her what I was looking for and she got me the end table that I was looking for she's every Experience. And listen to want your needs are so I got the end tables then I saw a lady named Michelle she help me with my paperwork theses girls rock the floor I Recommend if you're looking for Furniture. Stop by to say hi u will not be disappointed 111 Merchants Blvd Clarksville Tennessee 37040 I will be back when I need more stuff thanks lady's
Had a great experience with Marcus and Michelle finding a sofa for our house. Thank you both so much!
Great Experience!! Got all the help I needed from Casey, Dalton, and Makayla.
Very friendly staff. Maria was excellent and very patient as a salesperson. Excellent customer service. At the counter as well as the guys who loaded my purchase.
Skyler was super helpful and very nice. Helped us find a great couch and work out details.
Casey and Sarah were both very professional, attentive, knowledgeable. Casey listened to my requirements as to furniture fabric and size restrictions. A very pleasant experience all around.
Was thoroughly impressed with the helpfulness and knowledge Skylar presented. Easily one of the best experiences I've had with someone in sales.
I went in looking for a bed for my son. Tom made the process so easy and took no time at all. He and the other staff were very friendly.
Called the Clarksville store after Ashley furniture cancelled my online order. Serra and Dalton quickly pulled up the order and rescheduled it. Super friendly and professional service.
Tom was amazing and very helpful! Definitely recommend this place!
This location is great! Marcus was extremely personable and was able to put my order together in no time! Would highly recommend!
Great experience with Tom and Serra at Ashley Furniture. They were able to get us situated for exactly what we were looking for at a reasonable price. Thanks Tom, and Serra!!!
A good selection of everything that someone might be looking for.
Maria was so helpful! She was friendly, helped us find exactly what we were looking for, and answered all questions.
Marcus and Makayla were above and beyond excellent at helping us find our new sofa and dresser. My wife and I enjoyed speaking with Marcus and sharing life experiences with him. It felt like we were buying our furniture from a good buddy. Makayla was quick and efficient checking us out, and kept a lighthearted personable nature throughout our process.
My friend, Jacob Perron, and I went into the store and we had a fantastic experience with our sales associate, Skylar, and both customer service representatives: Makayla and Shay. All three were very friendly and helpful in our decision-making.
Shay, Makayla, and Skylar were very professional and pleasant to deal with. Skylar was very knowledgeable and patient with my friend and I.
Great experience that made buying our new furniture a breeze. Natalie helped us find exactly what we were looking for and made the process smooth. Lydia got us checked out and ready for pickup within minutes!
I had a lovely experience picking out a dining set .Armando helped make looking it up and checking out very easy. Thanks for having nice and respectful associates.
Marcus and Serra were fantastic!
Easiest purchase! Great and respectful customer service. We knew what we were looking for and Tom gave us the support of additional optional ideas just in case! Looking forward to our future delivery.
Tom from Ashley furniture is by far one of the best Sales Associates at Ashley furniture anyone could ask for. He helped me find a perfect way to get furniture for me and my family. Ashley furniture is now one of my first and probably my only stop whenever my wife’s nags me for new furniture.
Best shopping experience go see Dalton for anything yall need
Great experience at the store! Amazing options and sales rep Jarrod and customer support specialist Shay. Jarrod was not pushy and so informative. Highly recommended.
Great experience! Maria was wonderful to work with. Great quality for a wonderful price! We will be back....
Amber was amazing and so easy to work with! She helped bring the vision I wanted for my together!
Folks were very professional and knowledgeable
Armando was very helpful and knowledgeable. No pressure. All the staff were great and made me feel welcome. Highly recommend shopping here, I made a fantastic purchase and will definitely return.
Ordered new cushions because ours were destroyed by an animal. They looked up my order and ordered based off my purchase and ordered new cushions. They took 8 weeks, ok. When they came in 2 were wrong, ok. They then said to get the right ones it would cost me $130 more if I wanted them. I have now been forced to pay more because they made an error ordering (apparently). And I still have to wait 6 more weeks to get them in. Not impressed.
I had a great experience at the Ashley Furniture Store in Clarksville TN. Amber was especially attentive and helpful.
Amber was amazing! We had no intention of buying today but she was so knowledgable and kind, very informative and made sure we knew about all our options and coverage. We love our new couch and will be coming back to ashley for amber for future furniture purchases
I had the best experience today at Ashley Homestore. I was greeted with a nice smile as soon as I walked in. I told Natalie what I was looking for and she took me straight to it. We had a nice chat laughing about how we both need the cooling mattress cover. Shay checked me out. She was very polite and user friendly. Great customer service
Had a wonderful time there picking out our first bedroom suit. Highly recommend Maria! Shes amazing and super sweet. Will be asking for her next time we come in.
Excellent job I got all the help I needed and they were patient with my decisions and changing my mind on things as well. Edit here: thank you Skylar and Lydia for making the process easy and streamlined.
Dalton was very helpful with us getting twin bed mattresses and price matching. We also had some help by Amber & Makayla with our purchase that made everything breezy and easy for us with no hassle. We also needed some more leather cleaner for our couch, which was given to us for free!! Thanks guys!
Marcus was a great help. Very knowledgeable about products. Helped me find the perfect fit for my needs
Amber was such an amazing help and we were able to find a mattress thanks to her! Lydia checked us out and was super friendly too
Marcus was very knowledgeable of every product which lead me to make a final decision on my purchase!
Excellent sales staff and selection! Staff were patient with my toddler and knowledgeable.
Natalie was amazing throughout the entire shopping process. She was knowledgeable and provided a great welcoming experience. Checking out Makayla was great and informative.
Marcus was GREAT! Definitely made the buying process easy.
Had a wonderful experience while shopping here. Michelle was very understanding through our checkout process and Jarrod was very helpful in finding something that suited our needs (over the course of multiple days). Would definitely recommend to anyone doing furniture shopping.
Was very helpful with finding a chaise and helping us check out
Went in to purchase a mattress. Tom was great! Very knowledgeable. Highly recommend!
Makayla, Tom, and Skylar were very nice and helpful.
Shay was great—she did everything well and quickly. I mainly worked with Amber, who was fine and was willing to match deals I found online. The major drawback was that she didn’t mention any of the return policies or what delivery would look like if the furniture wouldn’t fit in my vehicle (I was planning to pick it up). I don’t mind these differences if they’re upfront about them. I ended up canceling the order and will be buying directly from the source for the same deal but better and return delivery options.
We bought a sleeper sofa here and had a great time. Marcus was kind and courteous and showed much patience as we figured out exactly what we were looking for. I would definitely recommend this place for anyone looking to get a great deal.
Amazing, we knew what we wanted in the price range. Maria showed us amazing couches within that budget and quickly got us up to check out then Serra got us out of there really fast. Super kind and thorough service.
Huge selection. Competitive pricing. Great financing. Amazing customer service, thanks Marcus!
Jarrod was very helpful without being pushy.
My wife, Taem and I have used Ashley for all our furniture needs several times. We've never been disappointed!
Great experience “Tom” helped us not too pushy very knowledgeable and did a great job of finding what we wanted. We will come back!
My experience was great. Tom listened to what I wanted for a dinning set and gave great suggestions. The young lady at the finance desk was very helpful!
Marcus was amazing! So very knowledgeable and made sure we had a great deal! We are so very happy with our experience and will be coming back to work with him! Thank you so much Marcus and Lydia! You guys were absolutely amazing!
Amber did a wonderful job. She was very professional and helpful.
Marcus helped my wife and I pick out a new mattress and was genuinely super helpful across the whole process. He answered all our questions and had a lot of knowledge on the mattresses we looked at, the guy knows his stuff. Big thanks to him and the team!
I had the Greatest Experience Shopping at Ashleys. Natalie, dalton and Lydia were amazing help when it came to shopping for my new furniture. They also made the financing portion extremely easy and without a headache. I will for sure recommend people to this store because you guys have a great team!!
I was simply blown away by Ms. Amber's tenacity. She didn't stop until she found the best deals for me. Not only did she find deals but top quality furniture. Ashley hit a homerun with her. I'm certain to return.
Easiest furniture buying experience I've ever had! I'd already had an idea of what I wanted when I walked in and was greeted by Tom, who knew exactly where the items were. He was polite, well-spoken, and made my trip extremely easy. In and out in roughly fifteen minutes. I'll definitely be coming back in the future.
All around good experience
In the world of retail, where options abound like the sea, there is a gem named Maria, who works as a sales associate at the Clarksville Ashley Furniture store. Setting out on my shopping expedition with a mix of excitement and apprehension, I was aware of the move awaiting me to TN and the challenge of furnishing my home from pretty-much scratch. Upon entering the store Maria appeared like a guiding light. Her wealth of knowledge matched by her warmth became my guiding star. With the finesse of a mentor, she expertly steered me through the furniture maze effortlessly leading me to a mattress and a stylish 5 piece bedroom set that perfectly suited my preferences and comfort. Maria’s suggestions went beyond sales tactics; they were a blend of understanding my requirements, style choices and financial constraints. She orchestrated an arrangement transforming the array of options, into well informed decisions that made me feel at ease in my new space even before I had settled in. Beyond selling furniture items, Maria offered me comforting words and painted a vision of my future sanctuary. Acting as part salesperson, part listener and part artist, she turned my shopping outing into a journey filled with promise. For those starting on a path or starting over, know that you're in good company here. Maria from Ashley Furniture isn't just a salesperson; she's like a conductor orchestrating the art of creating a home. The furniture you take home is the aspect. The emotional part is feeling heard, appreciated, and looked after. Hats off, to Maria, the associate whose assistance transcends sales transactions. Thank you!
It was a very nice my sales associate Armando was so nice and answered all my questions. I really enjoyed him he was so pleasant.
Dalton was very helpful during our visit at the store front in Clarksville, TN. He was also very knowledgeable in the various pieces of furniture that we were inquiring about. If you need any furniture, please shop at Ashley furniture and ask for Dalton.
Sales person was very professional, knowledgeable & friendly
Had an awesome time at Ashley Furniture and got a good deal on couches, dresser, and nightstand!
Easiest time furniture shopping. No pressure at all. Dalton was helpful in finding the right pieces for us. Shawn and Lydia made the checkout process smooth.
Super awesome customer service!!
Everyone there was really friendly. I had help immediately and they didn't bother me walking around the store only when I needed them. Did they come and help me? Which is great and they showed me a lot of great features about a lot of the furniture. I recommend it. This was my first time shopping for furniture anywhere
Jarrod and Lydia were absolutely amazing!
Cassie was very friendly and helpful.
Great service
Everyone is always so helpful when I go to your store it is such a pleasure to be treated like I am so special.
We had the best experience furniture shopping. Skylar helped us with everything we asked. She looked at photos of our house to help us decide what would look best in our space. Very happy with our experience at ashley!
Jamaica and Thomas were super helpful! Made our process with getting a new love seat easy and painless. Good conversation and friendly. Thank you guys!
Jarrod helped us pick our Tempur-Pedic. He answered tons of questions and had the patience of a saint with our kids. He also has great taste in shoes!
Very good selection of rugs, Casey did an outstanding job! With her help, we found 2 rugs.
Amber was extremely helpful and polite. She got me exactly what I was looking for and made the whole process simple and quick.
I was in and out in no time. I was prepared to spend hours, but I was immediately asked what I needed assistance with and when I told them my budget they walked me to the correct location and answered all of my questions
In the process of a move and needed new furniture, the staff was extremely helpful and made the purchase process easy. Even offered solutions for something I was looking for but couldn’t find. I’ll be going back there for additional pieces once I get moved in.
Jarrod Scott was by far the best salesman we’ve ever experienced. He did not try to upsell us, and also gave us plenty of options to choose from, while also helping us whittle down the options based on how we felt. 10/10 experience.
Amber was amazing! Super helpful and understanding!
Tom was a great help and met my every need !
Welcoming atmosphere! Dalton did an excellent job helping me and my grandmother find the perfect couches for her living room. Excellent service!
She was really nice, and she helped alot and made the process really easy
Great selection, friendly staff, fair prices.
Salesperson knew exactly what we wanted and breezed right through the ordering process! Fine experience.
Marcus is one of a kind!!!!. He's very knowledgeable, eager to assist his customers and answered all of our questions.. my husband and I are very happy with our end tables.. we will visit that location again for our furniture need.. Ashley is very fortunate to have him on their team!!!! Thank you again Marcus.. you ROCK!!!!
Skylar is a great sales person. She has a great attitude and a kind smile. She is very professional and knows a lot about mattresses. She is a keeper. Thank you for making our mattress buying experience a great one.
Awesome experience! Natalie was a great salesperson! Not pushy and very personable
Skylar helped us with everything we needed and was very professional in doing so!
Natalie was superb! She went above and beyond and made the experience enjoyable and easy. Makayla was also a big help and was very kind. Thank yall for making this shopping experience enjoyable!
Dalton was great, super friendly and kind. Knowledgeable and helpful. Everyone was friendly. They checked us out quickly and efficiently. We got our delivery call as promised.
We had a great experience with this furniture store. Our salesman was Dalton & he was very helpful in providong us the information we needed to help us decide on a purchase. Our customer support specialist was Lydia & she did a great job explaining the details of the warranty we purchased, the process of delivery, & even the exchange process if we were not satisfied with our purchase. I would definitely recommend this store to friends & family.
Skylar was extremely helpful and quick with us trying to buy our furniture and
Always love shopping at Ashley's. Great quality and customer service. They let you browse without harassing you, but they're always available for questions and assistance.
Natalie helped us, was very knowledgeable, not at all overbearing and allowed us to shop amongst ourselves until we were ready to purchase something. Loved all the help.
Great service. Helped us stay in our budget but get something we liked.
Very courteous, helpful and friendly. Amber ( Clarksville store ) was amazing .
Lydia and Amber where great. Amber let us come to her for questions when we needed answers. And Lydia was so sweet and told us our amount to the tee. These two girls will make us come back if we ever need anything else
Very happy with purchase and the staff were very helpful and friendly. Would definitely recommend.
Had a great experience with the manager, Scott and star . Both were a pleasure to work with and more than satisfied our needs great job.
Very friendly people and very helpful were both Makayla and Maria!
Shout out to Tom and Makayla! I knew what I was looking for (aside from the mattress) and Tom helped me pick one that was well within my budget and helped me combo it with a mattress protector that added cooling. All in all think I was in the store for 10 minutes? They both made it to quick and easy!
Great experience. Easy process and great financing. Dalton was very helpful.
Thank you Dalton for helping with everything! Great business, great people. They do everything to help you get exactly what you are wanting! I love my new bedroom furniture.
Amber and Makayla were both totally awesome. I particularly liked the way Amber let us look around by ourselves without hovering but at the same time made herself available for questions, in all honesty that was a big determining factor for us to return and purchase the sofa from her instead of another store that we had shopped at. I don’t like shopping but both of these ladies made it an enjoyable experience.
Amber and Lydia were great!
Skylar was great and helped get what we were looking for! Thank you!
Thank yu, Star, at Ashley Store for helping us make a excellent purchase...
Smooth process and Maria was extremely helpful!
Awesome experience! Casey was very patient with me in making decisions!!!!! Thank you for the great experience!
Great customer service!!!!
Marcus was amazing!
Sales named Jarrod at Clarksville Ashley helped us to find the perfect dining room set.he was able to find the set simply base of my description, which proofs that he had been doing his homework well and always keeping the inventory in mind . Very professional and polite.
Had a great shopping experience, Tom was very helpful and went above and beyond to make sure he was available and answer our questions. Shawn made sure checking out was a breeze
The person who followed us have been so kind and gave to us a great explanation of the products
Robert was an amazing sales associate and was incredibly helpful!! Amazing prices and good quality items! They’re all super affordable and the associates are super friendly!
My experience with Ashley Furniture in Clarksville Tn was great!! My sales associate guy Armando answered all of my questions. He is very knowledgeable & great at his job!! He sold me a Dinning room table & server. The manager Scott was also very helpful with my purchase!! My customer support specialist Shawn was also very good at his job! Thank you all so much for all of your help!!
Went into store to look around was not hassled by sales people when we were ready Skylar helped us and was very informative of products and we bout some furniture. Great experience and was in and out pretty quickly.
The personnel is too professional
Casey and Chris were great helped well with a fast purchase
5 stars The lady helped my husband and I find the perfect couch and chair! We had brought our children to shop with us and she made sure we had the space to look and attend to our children with out feeling smothered!! Another happy visit at Ashley’s!
Great experience!
My sales associate Casey was really helpful and was able to answer all my questions. My check out was fast and easy thanks to Lydia. Can’t wait till I get my furniture! Thanks ladies!
Jarrod was great, very helpful from the time we walk into the facility. He was informative and gave us great options base on what we told him we were looking for. He was patient with us especially with my wife being picky lol. Thanks again for your professionalism and knowledge of each piece of furniture making it easier for us to pick something that can be long lasting.
Friendly staff and very professional
Jared was very helpful with our find of furniture for our new home!!
Thank you Casey, I appreciate your patience and your help.
Very friendly and helpful service by Jarrod and LaShonda. Made my furniture purchase an enjoyable experience.
The salesman, Marcus, is professional, personable, and extremely pleasant. Not only does Ashley of Clarksville have beautiful furniture for every room of your home, they have beautiful people who understand how furniture makes a house a home. It was such a great buying experience.
Maria was absolutely Amazing !!! She helped me find the perfect couch and was Very Helpful,Patient through the process! Will be going back to see her !!
Casey was really awesome and helpful. She made sure we got exactly what we wanted and in a timely manner as well. She was patient and very knowledgeable!
My husband and I worked with Tom as our salesman and Makayla as our customer support specialist. We went in looking for a new living room set that would accommodate our family of 6, and Tom was very helpful in finding something that would fit our living room space. He even explained that the sectional set we bought came with newer technology in the form of something similar to trampoline material which is more supportive then the typical S spring that most people are used to. He even went as far as to remove a cushion and step directly on it and comically hop up and down to prove how well it would hold up over time against our kids and animals hopping and flopping on it. Makayla was also pleasant to interact with and was willing to work the delivery time around our crazy schedule, she even made sure to let us know they had a cancellation and we would be receiving our sectional a day earlier then expected! They walked us through the financing process and made sure to explain everything in detail. In order to make our payments more affordable Tom was able to make it so we were also given an extension from a 12 month no interest to an 18 month no interest, which my husband and I can never thank you enough for. If you want a relaxed, informed, respectful, honest, and pleasant furniture shopping experience go see Tom and Makayla at Ashley Furniture!
The experience we had here was amazing! We knew we were going to buy new furniture, but Marcus was extremely patient with us and answered every question professionally as we looked around the store to see which one we were going to buy.
Great customer service! Natalie was very helpful and Lidia made the process quick and easy.
Great service and willing to work my needs. Highly recommend
I would like to say that Marcus and Makayla has made me recent furniture purchases pleasant and enjoyable... I'll be the first to say that I hate spending money and I am not an easy person to "try" to sell to.... however...those two get me ready to grab the next furniture set for the next room... They will be my first go to....Now I must add... I said I wasn't going to mention there manager...so..I'm not....Mr Scott....😀
Michaela and Star ⭐️ was super nice and patient.. Thank you Miss Star.. You are truly a star ⭐️ ⭐️⭐️⭐️
Natalie And Armando were amazing and ensured all of our needs were met.
Amber was phenomenal. She had no problems helping and letting us look around. Also having the kids around she was overall amazing. Chris was the support specialist who helped make everything so much easier. I would recommend everytime!
Casey and Chris were great
Star and Chris were very helpful! Star was patient and not pushy with us. She provided us with many options to choose from allowing us to get the best option for quality and price.
Makayla and dalton made buying our new couch so quick and easy!
It was a good experience.
Star and Amber provided excellent service. They listened too what we asked for and quickly helped us find the items we wanted without ever trying to sell us something diffrent! It was a great experience! I highly recommend talking to either of them when looking for furniture.
Had a great experience!! Jarrod was absolutely amazing he helped me find what I needed and wasn't trying to sell me something I couldn't afford! Also had the pleasure of dealing with Lydia she was really nice and made sure everything will go smoothly for us! Definitely recommend this Ashley store
Casey was wonderful. Introduced herself when we walked in let us look around and came to find us after we looked around to see if we had any questions. Ended up purchasing a couch and were in and out the door in an hour. Chris was great as well. Confirmed everything for us and nice. Thanks to both of them for excellent service.
Casey and Chris gave great customer service and purchase was quick and easy
Go see Skylar! She is awesome! She let me browse through without pushing sales on me. She was able to answer all the questions I had. She made the buying process easy!
It was great, Star was funny and Sean was cool.
Mikayla and Star were very helpful. We were able to make a decision and not be bombarded with questions. Their sweetness and kindness was above the standard. We had a great experience.
Casey and Makayla were phenomenal
Dalton was my sales person. Dalton did not pressure me to buy anything. Dalton was very knowledgeable about the furniture. Dalton also was able to answer my questions about financing and provide other banks that I could finance with. I was approved within a minute. Lidia did all the financing paperwork and was also knowledgeable about the financing and got me the best terms available. The whole staff is very kind and will help you in anyway that us necessary. This is my second trip back and I bought furniture both times now.
Skylar did a fantastic job. From the day we walked in she did not hassle us. She simply introduced herself and said she would be around if we needed anything. After picking out what we liked she provided several different financial options for us so we could make the best decision for our situation. lashonda helped check us out. Although she was new she was very friendly and smiled through the entire process.
Amber gave Great service, very knowledgeable about the different products.
Tom was great! He let us browse at our pace and answered all questions we had. It was a great experience.
Loved the two sales representatives that worked with me. They made the experience fun and were very helpful. Highly recommend!
Jarrod was an an amazing guy who helped us find and customized a set for our living room with ease.
Natalie was a great salesperson to work with us
Jarrod was friendly and informed about the products in the store. He even broke down the financing in a way that would be easy to understand. Also, Lydia was quite helpful at the end.
MaKayla was great! Friendly helpful ! Marcus was friendly and he ALMOST met the price I wanted. So close 🤣🤷🏻♀️
Skylar was amazing she answered all our questions and gave us time to browse without following us around, unlike other local stores. We were happy to work with her and glad that the delivery time was not too far out. 100% would buy from Ashley’s again!
Skylar was extremely helpful with my nightstan purchase today and tried to get me the best deal possible. She even showed me a feature on my item that I wasn't aware of. Thank you and keep up the good work!
Dalton was awesome and made it work. Cashiers where also sweet. Especially cashier SPI operator
Everything was quick polite and professional.
Great service-Tom and Chris were great!
Great service Armando is an amazing sales man that will help you find what you want he will take his time he also speaks Spanish
Casey and Shawn were awesome! I found exactly what I wanted for a great price.
Had a great experience with this store! Went in for a mattress for our guest bedroom and Dalton guided me through pricing and pick-up while Chris (I think it's Chris or Eric) checked me out. I was price matched from an online source and that saved me over $100! Suffice it to say, I will be returning for our home decor and furniture needs! #recommend
Tom was amazing! And Lydia was so nice, great experience
Great prices, quality, and excellent service. Salesman had an outstanding personality and was very knowledgeable. Thank you
Super attentive staff - Skylar was pleasant throughout the entire exchange, she really made sure we got the best deal! She was super understanding when we changed our mind from one set to another and even calculated the total for both sets to help us decide further. She even showed us decor/storage options. The paperwork was easy peasy, no stress really - lots of signatures but that’s to be expected…and we appreciated that Skylar gave us a chance to browse and decide what we liked and didn’t like and then when we were ready she was right there to help us. I didn’t feel rushed or pushed to one specific thing, it was exactly the experience I wanted shopping for expensive furniture! I’m very excited for our new bedroom set! I will probably be back for the matching dining set soon.
Amber truly was amazing!
Great customer service and quick response. Enjoyed working with Natalie and Makayla!
Walking around this store, looking at all the options started to become a bit overwhelming. Luckily, Amber was able to help us by explaining differences, and was amazing when we found something else. She had no problems adjusting the purchase product. Makayla made the final purchase as smooth as possible. Thank you so much, ladies!!!
Thanks a bunch for helping me Makayla and Natalie with my purchase. You are the best!!!
Tom and Makayla were super nice and helpful thank you so much.
Great store I bought several things in the past 6 years but today I had the best experience with Jarrod the salesman he greet us at the door open the door for us . Very knowledgeable, respectful salesman I will give a 10 star he knew what we where looking for and gave us a good price. I will recommend this store for any kind of furniture you looking for and I recommend to speak with Jarrod.
Skylar was very professional and helpful
Skykar and Makayla were very helpful when buying a new dining room set. Skylar found us a sideboard to go with our table.
Dalton was very knowledgeable and personable to deal with. We appreciate everything he did for us.
We had a great experience with Ashley furniture store!! Our salesperson was Natalie and she was awesome!! Also, was Scott and Shawn!! They all were so helpful and such professionals. We went in going to buy a loveseat and came home with loveseat and a new tempurpedic mattress!!! Would highly recommend this place!!! Thanks.
Amber was so helpful with finding us our new couch! Lydia was very kind, and made sure that everything was correct for us as well. Great service by the staff!
Jarred was very helpful and also made sure that the product gets delivered in a timely manner thank you everyone who helped
Casey and Shawn were ex Ellenton reps. Very helpful!
Had an amazing experience. Makayla and Dalton did a great job helping us.
Maria was the best, she was very helpful in helping us , would highly recommend her
Great place to buy furniture
Casey and Lydia were very helpful today as we were picking out new furniture. Casey was able to answer all our questions. Thanks for your help!
Had a great experience and found everything we needed. Casey and makayla took care of us and made everything a breeze!
Dalton was so amazing, he helped me pick out my 1st bedroom set of my 1st apartment and even offered cookies.
Makayla and Amber were perfect and very professional! Will be back.
Makayla and Scott were awesome!! Super helpful!
Help was great!
Makayla and Star were wonderful!!!!
Amber and Miranda made my visit and ultimate purchase a very easy and pleasant experience! No hard sales and Amber was very flexible with my looking and questions.
Amando was an amazing rep! My husband and I were looking for furniture for our new build! Amando was super helpful and knowledgeable, but was never pushy! Sometimes shopping in sales can feel overwhelming, but he never pressured us and was super kind. We appreciated the whole experience. While we did not leave with a couch, we did purchase a beautiful 10 person table for our new home. I will definitely be back and will be recommending Amando to others! God bless! - The Parkers!
Skylar was incredibly helpful in helping us find the furniture piece that we were looking for while also showing us different options. Lydia was wonderful in getting us a delivery day that worked for us. Both were great on giving us the assistance we needed while also providing us with information to help us in our selection.
Tom and Mikayla were amazing! They were very helpful when it came to finding furniture. Definitely recommend 😃
Definitely ask for Marcus, EXCELLENT customer service!!!!
Tom was our sales representative and he was terrific. Helped us find each item we needed and we furnished our master bedroom, living room, guest bedroom and home office. Excellent service with just the right personal touch and very professional. We are so happy with our selections and look forward to enjoying all the new furniture in our home. Shawn helped us at the point of sale and his service was also very polite and professional. We will always return to Ashley in Clarksville when we need furniture!
We got the couch we have been looking for and LOVE thanks to Natalie! She was so kind and helpful! Makayla in customer support was also amazing! We had a wonderful experience today because of them!
Our salesperson Natalie and our Customer Support Specialist Shawn were awesome on purchase!
Jarrod and Makala were great!
Very knowledgeable and helpful sales team will definitely be back again
Skylar helped us find the most perfect couch. She was very informative and not pushy. Thank you Skylar for making our experience at Ashley easy and enjoyable!
Jarrod was so helpful! Shay was super nice and efficient! A great team!
I was helped by Maria I am moving from another state and she was able to help me over the phone so when I get home my bed can arrive. She was great and help me find the perfect bed. I am now just waiting for delivery but so far excellent customer service.
Everyone at the store was so helpful. Casey and Michaela were very nice and helpful. Casey took us to exactly what we were looking for. She gave us all the options available and had answers to our questions before we even asked.
Casey was very pleasant and directed us to different pieces that met our needs.
Dalton, Natalie and Sara were great!!! Everyone made the experience so easy and they were so helpful
Our experience at Ashley today was amazing. Natalie and Chris were both professional and personable. We felt comfortable and not pushed like some past experiences we've had. They were so friendly, knowledgeable and helpful. My son deployed today and the experience we had with every member of the staff was just what we needed after a day like today. More importantly, they just bought a home and the purchases made here today were the right pieces to bring their home together. We will definitely be going to Ashley in Clarksville for future furniture needs.
Our sales associate Armando made it fast, easy and smooth with the showroom selection. He got us in and out quickly, They have some good deals depending on your wants and needs.
Skylar and Makaylah were so helpful! They gave us various different options and were there to answer any questions we had! We are so thankful for this experience. Highly recommend!
Skylar was amazingly patient and well informed on all of our questions. Skylar and Makaylah made our experience shopping for a new mattress very enjoyable!
What an easy process! Natalie & Chris made things super easy! Highly recommend!
Lydia and amber were great amazing service
Everyone should shop here! Marcus was awesome and really went above and beyond to make sure I had everything I needed! It was a very family friendly and warm environment! Everyone is great, I always come back to this same store because I know the customer service and people will always be great, helpful, and friendly!
Skylar was very knowledgeable and assisted with every question!
Maria our sales lady was wonderful and very helpful! This is our 2nd time buying from her. Chris at the check out counter was also great! Great selection here as well.
Marcus was great to work with! He knew exactly what I was looking for! Shaun was great at check out! Both super friendly!
Maria was great at educating us about mattresses and listening to what we each needed for good sleep. She was wonderfully helpful and not at all pushy. Chris rang us up trouble free. Looking forward to delivery!
Star is the reason I spend my money here. She's outstanding!! And no, I don't know her on a personal level.
Amber was great. Super friends without being pushy and got us a great deal!
Worked with Jarrod. Professional, informative, and most of all transparent. I was given information and allowed to sell myself, not be sold. Highly recommend.
Amazing help with very nice and professional customer service, thank u to amber and makayla for the help!
Lydia and Amber were so nice. My mom is 81 and they went out of their way to make sure she was Happy.
Jarrod and Makayla were both so helpful and professional..made sure we got what we needed and what we were looking for
Maria and Lydia answered all my questions. They were very polite. Will shop there again in the future.
We had Amber showing us around, she was super sweet and helpful.
Natalie and Makayla were very friendly and helpful. They made the process enjoyable, and we look forward to coming back for future purchases.
Jarrod and Makayla were efficient and a complete pleasure to work with. Highly recommended!
Makayla and Jarred were a pleasure to work with! Super helpful and knowledgeable with the products and services that are offered!
Quick and easy lots of choices sales department did great
Amber was amazing she listened to what we wanted and did it without breaking our budget! Shawn got us finished up with the checkout process and was fast and smooth. Can’t wait to get our new bed.
Skylar was an awesome, knowledgeable and patient salesperson. Helped us pick out just the right mattress and pillows! Would recommend her assistance when shopping the Clarksville location. Shawnathan was awesome at check out & ensured everything was invoiced correctly.
Skylar was very helpful! Her and Lydia’s assistance made a pleasant experience!
Skylar and Lydia did an amazing job to help us make our decision. Thank you, Skylar and Lydia!
Marcus introduced himself, visually toured us around and allowed us plenty of time to walk around, take rooms and accessories into consideration and reengaged at just the right moment. He was patient, informative, proffesional, all the while not at all pushy! We thoroughly enjoyed his personality and Lydia was thorough, friendly and very timely! What a team!
it was our first time shopping at Ashley and we were very pleased with our shopping experience from beginning to end. Chris was wonderful to work with. We will definitely be back.
Casey and Mckayla were super helpful!
Armando was amazing! Very informative in helping us decide on the best pillows and mattresses.
It was easy and fast process
Jarrod and his team were very attentive, kind, and helpful during the decision making process. They worked to get everything I needed quickly scheduled delivery and had great ideas for my space as well. Loved the selections and can’t wait see it all come to life!
Chris and Skyler were very helpful! We picked out a new bedroom set and sectional today 😁
Nice, friendly, helpful staff. Lots of choices of furniture styles. Casey was awesome and helpful with furniture selection. Makayla was great help also.
Star and Shawn were very helpful and efficient !
Customer service from walking in to leaving was superb! Jerrod, had no problem stepping in and helping us with everything we needed, every question answered and didn't leave our side until we got to Shawn. And Shawn hit it out of the park from there making sure we left happy, nothing but clear answers and no beating around the bush. Thank you to our team we await our brand new bedroom set and mattress to be delivered. We cannot thank yall enough and will be back soon for those extremely comfy rockers!!!
Skylar was very nice informative and helpful. Lydia was friendly and proficient
Customer service was great!
Nice selection of furniture
Excellent service from Ally and Shaun
Skylar was my salesperson when I went in to look at some couches. She was extremely knowledgeable, sweet and patient. Chris helped finish the transaction and he was very nice as well. Highly recommend seeing Skylar when needing to pick out your furniture pieces!
Maria was exceptional at helping us pick out a mattress that meet our physical needs as well as working with us on delivery prices since we were from out of town!
Maria was great to work with. Sowed us all the options in the store that met our requirements. Lydia made the purchase and delivery process easy!
Casey responded kindly. Thank you.
Tom and Chris very friendly and knowledgeable!
Friendly, knowledgeable staff.
Amber was a very nice Associate to work with she was very caring and treated us very well, did an excellent job explaining things and looking for the best sale price, in the future when furniture is needed we will definitely ask for her. Great job Amber.
Chris and Marcus were great! They took good care of us!
My mom and I went here just to browse.. walked out with a brand new couch, coffee table, and pictures! Thanks to Tom and Lydia for making our “browsing” experience turn into a “buying” experience! Tom was extremely helpful and kind. He didn’t hound us and was willing to move things around to help us imagine our new furniture in our home. He was informative and patient with us. Lydia helped with the ordering part making it 100% easy! We would highly recommend coming here. Great people, clean atmosphere, and good prices! We will definitely be back!
chris and jarrod are awesome!!!!
Jarrod was very helpful and nice.
Casey was very helpful, knowledgeable and courteous, making every effort to ensure I was happy with my purchases. Shaun went the extra mile to have my items delivered faster! Yeah to a great team!!
Maria was professional and worked hard to find the items we were looking for.
Natalie was great while helping us through our shopping experience! She was knowledgeable and patient with us as we made our decisions. I highly recommend shopping at Ashley!
Shawn & Dalton was amazing with helping me and my partner buying a mattress , extremely informative and friendly
Marcus & Lydia were very helpful and courteous and were able to help me get what I needed and in a timely manner.
Chris and Armando were fantastic.!!!
Went inside with hopes of buying a new bed for our kids and left with one! Thank you to Amber & Makayla for helping make this process easy and quick! Will be coming here again for future furniture purchases! ❤️
Found what I needed, customer service was very pleasant
Chris and Maria were fantastic! They were very helpful with all of our questions!
Amber was great help! All the staff there were friendly and immediate support when asked a question. I will definitely come back for the rest of my house needs!
Our young salesman was very friendly and helpful. We appreciate his courteous manner with us and our grandson. He was knowledgeable and did everything he could to help us get a good price and an idea when the furniture would probably be in Clarksville and ready to deliver.
The guy that sold the items we purchase was friendly, courteous and knowledgeable. We end out to make sure we were happy with our purchase.
The store is always clean and inviting in the arrangement of “rooms”. The sales people are respectful and don’t try to get you away from someone you have been working with. It’s always a great place to go for new ideas.
Great over the phone sales experience! Friendly and very helpful staff!
Natalie was very thorough showing all of our options based on what we said we wanted. She listened to our concerns and found exactly what we wanted.
Nice store
Casey was awesome, also yesterday Harrison and ta nyia really good.
Gee was amazing!
I am back again looking for seating and of course the product was great. Casey and Makayla was so professional and answered my question took time to look up the item and I received a great discount!!!! Thanks team!!!!
Tom and staff we sweet and informative. Highly recommend
We showed up near closing time (closing early due to the snow) and I said maybe five words to describe the bed set I was looking for to this very kind associate (Jared) and he pointed us in the exact direction I was looking for. He had very extensive product knowledge and was very kind and understanding. They even stayed past closing to help us with the sale. Definitely amazing service so far, waiting for our bedroom set to arrive now
Amber was very helpful!! She gave us time to look around the store without any pressure and answered all our questions!!
Amber was amazing!!!!! She listened to what I needed, made some great suggestions and ultimately I got what I wanted! I will most certainly return there for all of my home decor and design needs. I’ll definitely seek Amber out.
Very friendly and seemed to be very knowledgeable about the furniture. Very helpful.
Star and Mikayala were so helpful! Star helped us find pieces we loved while keeping our budget in mind.
I bought a couch a few weeks ago, Star was so helpful! When I received my couch, the ottoman had an issue. I reached out to customer support and Makayla has been beyond amazing with communication. Halee in the Service dept was great as well!! Keep up the great work ladies!
The staff in the store were extremely welcoming and helpful. Tyrone and Ray delivered and assembled our furniture. They were efficient, careful and very polite. Thank you for your service!
Amber was seriously what no stress .. not aggressive or pushy salespeople is all about! She was so helpful every time we came back ( 3 times) with measurements and pictures of what certain seat groups looked liked or how we can reconfigure or color options. There was no pressure and she was very knowledgeable and helpful with suggestions. We are very limited with the room size and she had great suggestions and showed us so many options. Very pleased with the entire experience.
Gyvonne “Gee” was amazing. She was knowledgeable, helpful without coming across like a used-car-salesman. The buying experience was a pleasant one.
Casey was amazing assisting my boyfriend and I with looking at sectionals and dining sets.
Jarrod and Shawn were amazing. Jarrod knew exactly what we wanted and needed! He was very knowledgeable about the products and was able to answer anything we asked. Checking out with Shawn was a breeze and he was very friendly. Love the duo!
Incredibly positive experience. No pressure environment. Jared was fantastic!!
We had an amazing experience at Ashley Store here. Our sale lady was Amber. She was friendly and very helpful. She provided us all the information that we need. We bought a bed frame and a mattress here. Totally satisfied with the customer service and products.
Great service, friendly staff. Marcus was able to make my purchase painless and quick. In and out of the store in about 30 mins.
No pushy sales associates. Answered all questions. Very knowledgeable on all products. Overall a wonderful experience at Ashley furniture. Bought new living room and new bedroom suits. 🌟🌟🌟🌟🌟. 5 star rating. Great experience
Tom did an outstanding job assisting us with an abundance of information we needed to make the right choice. Thank you again Tom!
The store is nice and has a huge selection of living room furniture which I purchased that same day.The sales lady Maria was nice and very professional,I think I looked at every piece there before I made my decision.Thanks Maria.
Jarrod was amazing! Very helpful, not pushy, just wanted us happy.
Natalie was very helpful in helping me in deciding on my sofa today! Makayla was also helpful in the checkout process, and everything went smoothly.
Helped us very well with everything
Amber made the experience quick and easy. I told her what I was looking for and she showed me everything they had that fit my needs. Excellent experience.
Gee is great person pleasant experience
Jarred was amazing!!!!!!! Very helpful, knowledgeable, and friendly!!!!! The office ladies were also amazing !!!!!
We were greeted by Armando at the door who helped us figure out where to look for kitchen tables, which just so happened to be through the entire store. Once we found what we were looking for, we had some questions. He was able to help us get what we wanted and at a great price plus get the delivery set up. He informed us of our delivery options, so we could make the best choice for us and informed us of their protection plan and what it covered vs what it didn't. I appreciated that he allowed us to look around without breathing down our necks the entire time. I like to look at my own pace without someone asking me a thousand questions and/or following me around the store. I will come find you when and if I need you. Armando allowed us to do that which I was thankful for. We are also returning customers of Ashley because their furniture and how solid it looks and feels.
WOW! Marcus was PHENOMINAL! He is the epitome of what a sales/customer service rep should be! Friendly, very knowledgeable, patient, and compassionate. Our home was destroyed completely in the tornado on 9 Dec 2023 and he made our " refurnishing" process stress free! Thank you Ashley Furniture for having Marcus as an employee.
Great prices with a great selection!
Amber sent pics of tables wife was looking for so we wouldn't be driving40min for nothing.Liked what she sent and Armando was helpful in getting it all taken care of once we got there.
Great experience Service during the time you walk in the door.
Maria was a wonderful help, completely sold us on Tempur-Pedic mattress, and cooling mattress protectors. She gave us her full attention and assistance. Thank you!
A Welcome reception upon arrival. Ashley representative was knowledgeable and listened to what I was looking for. In and out in 30 mins or less . Look forward to receiving my furniture being delivered 12-30-23
Amazing service! Highly recommend them if you need furniture! Great people to work with!
Tom was exceptional! He was helpful and knowledgeable. He knew his store and services. He did not push. The prices were good and the quality was evident. Would highly recommend Tom and Ashley's to anyone looking for any furniture or accessories. We will be back.
Amber is a keeper , she is very professional and friendly, she was very patient with me!!! I enjoyed shopping at your store, can’t wait for my new reclines.
Marcus was amazing!!! So patient and very understanding. I gave Marcus a budget and he made it happen for me. He needs a raise 😊😊 thank you Marcus for your assistance. Lydia was very helpful as well
From the moment I walked through the doors I was created with such a beautiful enjoyable your smile. Ms. Gee, the salesperson was very professional very attentive and very patient I'm grateful that I had such a great salesperson to help me with my needs thanks Ashley for hiring such a great employee
I had the best experience in Ashley all because of Armando’s help! I highly recommend letting Armando be your sales rep if you ever visit Ashley’s.
Armando was a great help with helping me find my new bed set. Customer service 10/10 Highly recommended
Jarrod was very helpful, empathetic and knowledgeable. Will definitely be looking for his assistance the next time I visit to shop!
Jarrod worked his magic and got me the recliner I wanted in the color I wanted!
Everyone was very friendly and helpful! Star helped us and was great!
The best ever! If you go ask for Tom!! He is the bomb in Clarksville TN.
Jarrod was very professional and very knowledgeable about what was in stock, etc.
Armando was amazing he helped us find a lovely sofa and 2 love seats for our family room. Great service, patient and personable!
Very friendly and helpful well satisfied will shop there again.
Outstanding service from Armando. We will definitely be back! Thank you so much!!!
Great customer service!
Excellent service.
Maria was amazing and patient. Thnk you again for helping us.
Natalie was absolutely amazing and was incredibly helpful deciding on our furniture!
Marcus was Great! No Pressure Gave all the facts and closed our sale…we are so glad he was our salesman!
Great service and salesman real knowledgeable about the product
Maria, at Ashley furniture was great! She listened to our furniture needs, made recommendations, and guided through buying process
Casey was a good salesperson I appreciate her time and patience.
Great place to shop for furniture lots of good employees working there
Great place to by furniture Great staff
They were the best. So nice and and understanding and managed to stay in my budget. Thank you Ashley furniture!
Very helpful and attentive to our needs. We knew exactly what we wanted and staff was very accommodating. Great customer service.
Armando was great and helpful 👍🏽
(Translated by Google) Excellent service from Armando 💯 👌👌👌👌 (Original) Excelente servicio de parte de Armando 💯 👌👌👌👌
Great would recommend Casey was awesome and very knowledgeable
Everyone was kind and helpful Natalie was the one that took care of use helped use in every step of the way and got us what we needed thanks we appreciate yall
Such a beautiful store with lots of merchandise perfectly displayed. Lots of eager friendly staff. Ask for Tom! Very helpful and not pushy. Pleasant experience.
We had a great sales rep that went above and beyond with helping us select the right bedroom suite and mattress and verifying that we were satisfied with our decision before we purchased. Thank you Armando!
We walked into Ashley today and left with a beautiful dining table & sofa love seat set thanks to Gee! My husband and I have come in multiple times and walked out because we felt like we were being crowded by various sales associates and left without purchasing. We decided to give it another try today and thankfully so because Gee was delightful to work with. She introduced herself and said she was going to let us roam and “not hover”. As soon as she said that I instantly knew today was the day I was going to be able to purchase something. I hate being hovered over or crowded while shopping in a furniture store and it has caused me to leave every time. Gee was patient, went over various options for us, gave her well appreciated opinions and helped us choose the best furniture for our family wants and needs. Lydia was also great and quickly helped our transaction go smoothly. I would 10/10 recommend coming to buy furniture with Gee! On our way out we even looked at more furniture pieces for future purchases and will be back.
Great support from Armando! He gave us many options and also best price for our furniture! Another excellent thing it's que El habla Español! Asi que nos hizo muy grata la visita a Ashley Store, thank you Armando!
I love Ashley’s so much! Jarrod is amazing and always finds what I need! The cashier staff is also such a pleasure!
Shawn, Chris, Scott and G with two E's made my virtual buying experience great! I knew exactly what I needed and I was able to purchase all virtually between call/text. Great team to work with!
(Translated by Google) The best attention from Armando, give us options and some advices too! Also something to highlight is that he speaks Spanish!! so it was easier for us to communicate. Thank you Armando! (Original) The best attention from Armando, give us options and some advices too! Tambien algo a destacar es que habla Español!! asi que nos fue mas facil comunicarnos. Thank you Armando!
Stopped in the Clarksville store to find a couple couches. I expected to look, get some ideas for future consideration. With the help of sales staff, I found an excellent replacement for my older couches. The color turned out to be perfect. I imagined quite a long process to get what I wanted in color, fabric, etc. I made the purchase. No need to look further.
Went in with an idea of what I wanted to purchase and one of the senior sales associates Star was very helpful in helping me find options quickly and professionally.
Maria and Lydia were extremely helpful and made for a pleasant experience.
My sales rep was phenomenal with her knowledge and understanding of my needs I highly recommend the store in Clarksville
Both Ambers and Jarrod provided excellent customer service and help in selecting our living room furniture! Great experience! 😊
I went into this location on 9 Nov, the staff was very helpful without being overbearing. Chuck, Robert and Dani were able to provide answers for all of my questions and were super patient! My order was delivered to my home in about two weeks. Will definitely go back in the future.
Worst experience I ever had. Took forever to get the correct parts for my bed and just asking the company for the correct parts is the biggest hassle ever. I payed for my bed to be assembled and have insurance, Ashley still wanted to charge me to assemble my bed even though I was told any Ashley company will do it an no charge because I had to move for the Army. Don’t recommend going here, better to shop local. This Chain company benefits themselves and I didn’t like that everything they have wasn’t made in the US but in every other foreign country so they can make a bigger profit. Shop local, buy local, buy quality American products or just quality in general. Never again
Very nice to work with! Just moved from New York state and made me feel very welcomed to Tennessee!
Armando has resolved all my doubts and assisted me with the best attitude and gave me the information I needed. Thanks
Armando 👍
Tom was amazing!! He was very accommodating to our specific requirements and worked very hard to find us the perfect furniture for our place. Quite the jokester too! He has found the perfect balance between helping his customers and letting them search on their own. We were so grateful he was the one who helped us!
This facility was amazing!!! Everyone was very friendly and the building was extremely clean. Our sales representative was Maria and she was beyond helpful. She communicated above expectations and made sure we were truly comfortable with our purchases. We will continue to return.
Natalie was super helpful and made the process super easy!
On the level. Amando is not the typical salesperson. He is friendly, knowledgeable and considerate all while being absolutely professional. He made the entire experience enjoyable. Will be back again!
Star was an amazing salesperson. She let me explain what I wanted and didn't push me into anything else. Great experience. 👍
Very friendly and professional Returned for more furniture, salesperson Natalie was exceptionally helpful and knowledgeable. Makayla was very good with financing assistance. Scott was very friendly and professional
Great selection of quality furniture. Jarrod was so amazingly helpful. Will shop here again!
Mark was amazing to work with!
This guy is super friendly He’s name is Armando don't hesitate to look for it
Your sales representative, Maria was very helpful in my sofa and recliner purchase. She put together a great combination for me to consider and purchase. Thank you Maria!
Amber was outstanding answering our hundred questions. Her knowledge of the product, delivery and warranty was exceptional. We were going Nashville looking for a living room set, but we thought we couldn’t find anyone with her service.
Our sales representative Armando was great! We spoke first over the phone and he was there to assist us when we arrived to the store. He was very knowledgeable and helpful in picking out the right mattress for our needs. We would highly recommend Armando and Ashley furniture for an excellent shopping experience.
Amazing! Maria was such a help and was very nice! A lot options and a huge supply of nice furniture! 10/10 would recommend Maria for help :))
Friendly staff, very helpful and fast
The sign says Ashley furniture but they do not have the same advertised specials that “Ashley Corporate” advertises on their mailing circulated ads or tv ads.
Gee was excellent! Helped us every step of the way! I encourage everyone to ask for her specifically!
Armando was a great help with purchasing a new dining room set
Armando was beyond helpful! We found the perfect couch in a matter of minutes, with the perfect color and size. Very kind guy, 10/10 experience.
Awesome sales associate . Very knowledgeable about the product and answered all questions with confidence.
Armando is the man. Low pressure, let my family and I browse, answered our questions and got us squared away with no issues. See him if you have questions.
Gee was amazing. She answered every question we had and was very thorough in her explanations. She went above and beyond helping my husband and I. Tom was also helpful when we came back in to finish our purchase after measuring.
Natalie was such a great help. She made my mother fill so comfortable. She walked through everything with her. Thank you Natalie for caring
Jarod is top notch. Wouldn’t buy furniture from anyone else.
My experience was seamless. Great prices and very friendly staff!
We felt welcomed.The sales person was very patient and helpful .We are very happy with our purchase.Thank you once again for a great experience We will be recommending this store tio others
Great service! Dalton and Sarah!!!
Very helpful in finding what I needed for furniture and helped me get the best deal I could. I am very satisfied and Dalton was an amazing help
After going to 4 other stores, I found Ashley to have the best deals for what I was looking for. Dalton greeted me as I walked in, was not overbearing. He gave me a deal that after leaving and coming back I knew I couldn’t pass up. He even helped us load the truck! Great customer service! Thank you Dalton!
Dalton was very patient and kind! Will be seeing him again when returning!
Enjoyed visiting your showroom Absolutely gorgeous selection to choose from Also want to give a positive review of my sales rep Dalton he was knowledgeable and easy to make arrangements with Enjoyed the whole experience in this store
The staff was so welcoming! Jarrod helped us put together a couch, and it was quick and easy. He was so friendly and helpful! We will definitely be coming back if we need more furniture for our home.
Amber and Chris were great. They are very knowledgeable about the different products. Amber helped us pick out the perfect side tables and lamps to go with the new couch.
Great service!
My husband and I went to Ashley furniture to look at mattresses and were greeted immediately when we entered the store by a lpvely sales associate named Maria. She was so patient, answered all of our questions, and got us an amazing deal on our mattress and bedroom set. My husband is a hard sell but she did it!! I got the mattress and bedroom set I wanted.
(Translated by Google) Very attentive (Original) Muy atentos
Maria was amazing! Me & my husband found a couch but the TAT was 3-6 months which is very disappointing . She was able to assist with finding another one that was even better than the original one we looked at. Maria made the whole experience a great one & I highly recommend.
Maria was great to work with and very patient with us as we browsed, what felt like, the entire store.
Natalie assisted my wife and I and she was amazing, she was patient, answered all questions, and made the sale, excellent job and salesmanship
8/15/24. Update: Came back to get a couch. Armando and Shay were amazing. Made the process easy and simple. Very happy and excited. (Previous)Ask for Maira she is amazing and so down to earth! Had an amazing experience here and will go back to her in the future. 10/10
Armando was great! I even changed my mind on the mattress I wanted!! He said no problem and helped with my exchange. I highly recommend him!!
Amber is very knowledgeable and was capable of getting a deal done when the Internet of Ashley furniture said the furniture was not available. Now it’s proof that it’s always better to deal with somebody face-to-face then trust the Internet lol
Gee made my shopping experience great! I would recommend her 100%. She doesn't pressure you or follow you around like other sales people.
Amanda was an absolute delight. She wasn’t “stalking” like other furniture stores. She allowed su to look and followed up with us as we went through to pick our items out. She had answers to all questions and great ideas for what we were looking for. She made the furniture buying process a lot less stressful than we anticipated
Jarrid went above and beyond to answer questions, make suggestions and attentive to helping me with my furniture purchases.
I walked in and was greeted by Armando and immediately made to feel welcomed and appreciated. His customer service is steller. Armando patiently and knowledgeably assisted me in choosing a lift chair for my elderly mother-in-law . We will be returning and requesting Armando to help us purchase furnishings for our forever home.
Jered was very helpful with all of our questions and was able to save us money on our bedroom purchase. Financing with 0% interest took only minutes of our time. Great purchase and experience, thank you everyone involved !
Jarrod was great and informative in helping me place my order!
We’ve purchased from here multiple times and it’s always been a pleasant experience and easy process. Just today, Amber and Mark, helped me with replacing my dining room table set with my protection plan and it was an easy process and they were so sweet and accommodating. I’m excited for my new table to arrive this week!
Chuck was amazing and so helpful when we went in to find some new pieces for our new place! When we got home and could not put one of our items together, he personally came out to our place and put it together for us! Couldn’t recommend this store and it’s employees more!
Ms. Maria N. at the Merchants Blvd (Clarksville, Tn) location was incredibly kind and helpful! She gave us space to look, but was available for any questions/concerns. We purchased a sectional which was in stock and the checkout process was quick and easy! We will definitely be back for future furniture purchases and recommend them to family and friends!
Manda and chris were great will be back for more products
Natalie was the absolute best person I have ever worked with. She was very friendly and knowledgeable about every piece of furniture we purchased. A great asset to your company.
Jarrod and Star were amazing to work with and helped me find the perfect sofa/chair and a half set for my living room within my budget and the texture I wanted. Very friendly and answered all my questions. Will definitely come back for any future furniture needs!
Glad we stopped by Ashley for great service by Armando. We told him what we needed and he led the way. Too easy and no hassle. Of course we will return with great service like that! Ask for Armando he offers great service.
Sale person was perfect she listened to me and found exactly what I wanted.
Armando our sales person made our experience of buying a mattress so easy. He was very knowledgeable and friendly.
Excellent service!! I’d definitely shops here for all of my furniture
Amanda was most helpful. The general process in purchasing was easy and simple.
Pleasant professional experience !
Great customer service. Super friendly and helpful.
Star was amazing and she helped me with picking out everything and was very patient. :)
Amanda was great! Great service and very knowledgeable.
Quick and easy
Dalton was great to work with, nice store, nice furniture.
One of the nicest furniture stores I've visited in a long time. Excellent showroom with great personnel. Thanks Natalie for your great help showing me & my daughter sofas & loveseats and helping me with the purchase process!
Amber helped me find the perfect mattress and bed-frame!
The other day when I went to the furniture store, the associate I had was Star and she was amazing. She literally made sure that I had everything that I needed. She answered all and any of my questions that I had, and she was so nice and professional and ready to help help. The overall experience was a 10 out of 10 and I would definitely recommend anyone to go to the store
Natalie was wonderful in helping us find and order our new living room set! Great customer service and options!
(Translated by Google) Armando has always been our salesman, the service is excellent, I recommend him 100. And he can speak Spanish if you need it. (Original) Armando siempre a sido nuestro vendedor, el servicio excelente, lo recomiendo al 100. Y te puede hablar español si lo necesitas
Friendly and helpful staff
Great customer service, very friendly and helpful about pricing and explanations were very clear
Furniture Connection/Ashley has been the only furniture store I’ve done business with for over 20 years! I love them all!🥰 Don’t sleep on ASHLEY!!!
Chanel & everyone at the front desk were so much help, even hitting a little snag they solved the problem. So I thank all of them so very much. 💙
The staff at Ashley Furniture are wonderful. They are very knowledgeable and provided me with options that best suited my needs. Last year I purchased a living room furniture and barstools. This past weekend I bought a purple mattress
The staff, Ashley, and Natalie were a phenomenonal with awesome customer service. Thank you so much.
Had a great experience with Casey and Jared
Chanel was an amazing help! My husband is overseas and she made our purchase process go over so smoothly! Thank you, again!
Marie helped us and she was amazing. Great customer service!
Casey was very helpful and all the employees were kind and knowledgeable.
We again had a wonderful experience here at Ashley! Our sales associate Armando was very knowledgeable and helpful and so patient with my elderly mother. Armando made our visit here very welcoming. He made our purchase easy. Thank you Armando! The important thing is seeing my mother happy with her new beautiful bedroom set! We will always be a returning customer here at Ashley!
Jan, Shawn, and Makayla were a big help! Wonderful staff and amazing selection
I am so please the service from Gee and Shawn today! We were able to get approved for a couch, selected a delivery date and got all of our paper work signed in less than an hour! The repor was amazing and they were super helpful with all of our questions and concerns❤️
Amanda was very helpful for us, and gave us a great deal for some outdoor furniture in our new place! I will be back for more great furniture soon!!
So many beautiful things to choose from & great customer service!
I went in just praying I could what I was looking for, and have it delivered quickly. Maria really took her time finding the furniture I needed. And Shawn went above and beyond to make sure it would get to my new house in a timely manner. These two are awesome. I'm super grateful.
Great customer service Maria did an excellent job
Very helpful and large variety of accessories.
Chanel was amazing. She helped me find the exact shelf I was looking for and made ordering it so simple.
Armando was fantastic!
Awesome service! Perfect service from our sales associate Gee and great job from Makeyla office assistant !
Great shopping experience from our sales associate Gee and awesome job from makeyla as office assistant !
Natalie was wonderful. Just moved, made everything easy for a reasonable price.
Great customer service. I was help as soon as I walked in. Great store. Thank you Gee and Makayla.
They were all so nice and helpful when I was buying my couch. Starr and Ashley, the manager, were just amazing and super knowledgeable!
Marie and Jared was awesome and they work well with us! Very friendly and professional.
Maria and Jarred were great and friendly
Manda was an amazing help. She went above and beyond and helped me navigate a complicated situation with delivery and was amazing.
Mary newson ! Was great ! Very nice , helped me with everything and was so polite and fast !
Chanel has Great costumer service
Never expected furniture shopping to be such a pleasant experience. As we entered, Gee introduced herself and gave us the space and time to peruse the store. When needed, she helped us hone in on the right collections and expertly explained some innovative features. Gee also worked with our budget, finding every possible discount -- making us feel that we got the most value for our money. All items were in stock and ready for delivery from their warehouse! If you are looking for quality furniture, highly recommend you reach out to Gee at Ashley.
The process was quick and easy, Star helped us out and she answered every question we had, she was the best ! Definitely would recommend to anyone looking to buy furniture
Jarrod was very helpful in my selections. He was a lot of fun, energetic, and kept my likes and wants in mind with the selections! Great asset!!
Casey was amazing and super helpful! Her knowledge of the specific quality of the piece we looked at is what made us ultimately make that purchase! Thank you so much Casey!
Gee & Lydia were absolutely amazing! Customer service was a 10/10 and they were so helpful in making sure my purchase was as smooth as possible! I will definitely be back to see them and am so grateful for their kindness!
That was seriously the easiest and fastest time I’ve ever had buying a large piece of furniture. Everyone in the store was so kind! Armando helped us buy our new couch and we are so excited! Thanks again for an easy experience :)
Armondo was easy and professional to deal with we will return
Armando was awesome. Very kind and knowledgeable
Armando was awesome!!
Dalton was very helpful and nice
Armando was very helpful and efficient
Armondo was perfect to work with. He listened to what we were looking for, knew what was in inventory, and provided us with an excellent buying experience. I will definitely be purchasing from Ashley’s again due to his courteousness and professionalism.
Ashley at Ashley furniture is sooo helpful!!!
Jarrod was a great help, thanks so much for helping my wife find ALL the furniture she was looking for!
We love Ashley they are priced decently for the quality of furniture.
Natalie was really helpful, nice people!
Tom went out of his way to find an art piece I was interested in.
Makayla and Star are very professional and helpful!!! They did an excellent job helping me out!!!! I recommend buying with them!!!
It was very nice to walk through the store and not be bothered constantly by pushy sales people. The layout was nice, the overall selection covered a range of budgets and design options. Our furniture wasn't in stock but it's being delivered and assembled less than 2 weeks after the sale.
Armando was my mother in law sales person. He was very kind, professional, and very knowledgeable. He took the time out to answer all of her questions and explained everything to her. Thank you Armando for making her furniture shopping experience enjoyable and easy. Thanks
I had a fantastic time at Ashley Furniture! Thanks so much to Gee for helping me find the perfect sofas for my living room. A huge thanks to Lydia as well for helping me check out (at the last minute) before close! I appreciate you all! I will be back!!!
Great service from a miss G and Makayla, very helpful through the process of pricing the sectional we were looking at getting and then the financing afterwards. Would definitely recommend their help to others as well as look forward to coming back.
Gee and Makayla were so helpful and quick with getting us squared away with our new sectional. They were very personal and made it a great experience getting new living room furniture!
Great experience, great selection, and amazing employees… Gee was an absolute help and made my purchase quick and simple.
I found working with Tom and Chris amazing. They were very professional and made the entire experience so simple and easy.
Star, the representative that assisted me was phenomenal. Thank you so much!!
Makayla was super helpful. Best and easiest furniture buying experience of my life!
I purchased more furniture at Ashley store, like always, it’s like going to visit friends Gee, Jarrod, and manager Scott were amazing! Best place in Clarksvillle to buy furniture. Their variety of products and great customer service is top notch!
This is our second big purchase from here and it has been an amazing experience. Casey was great and answered all our questions. She wasn’t pushy at all. We’re excited to try our new bed.
My wife and I went in expecting to browse and buy one or two things, but Jared helped us find almost everything we needed to furnish the new house in one trip. Really good stuff, and he was able to save us a lot of money by bundling purchases together and applying different deals. He was also just a really cool guy and helped us put our thoughts together while our toddler was being a toddler. Then Jared 2 helped us complete our purchase! Great place, great people, highly recommend.
Tom immediately greeted us and our son, showed us the sectionals that were available and took time to look up one that we saw somewhere else. Made the entire process quick and easy. They were even able to price match so we could get the same deal.
Thanks for tonight's business Armando Mujica, you are the best, great costumer service, pretty knowledgeable associates God bless you.
Ms. Gee was the most professional, experienced, and effective sales representative. Provided quality customer service and delivered quality merchandise. Very detailed information was given about product description and capabilities, will definitely recommend for people to seek her expertise.
Armando Mujica, was amazing at helping me and my husband find the perfect set for our home today! I was very pleased with his expertise on pricing and payment. He was very personable and I will definitely be back in the future to do business with him again. Five Stars across the board!
Amber was very knowledgeable and professional. Love working with her!
Thank you Maria You understood my needs and did not pressure me. Very Friendly and professional.
Excellent customer service. Armando was helpful and incredibly courteous.
Wonderful service. Jarrod took great care with helping me find a recliner for my husband for our anniversary. Thank you Jarrod
Im.sad Duane isn't there anymore! Still friendly staff, found same table for less at another retailer.
Very friendly and helpful
We just moved here, and have been blessed enough to have met Gee thru Ashley. She has been a wealth of knowledge, and extremely helpful. We’ve already made a second trip to see Gee and buy more furniture. We will definitely be back again. If you’re looking for furniture Gee can help you!
Very helpful and informative.
Friendly, personable, great selections and quality products, great payment options
Star is always so helpful! Easy transaction! Repeat customer.
Jarrod done an amazing job helping me find something I loved and worked very well with my picky wants
Recently I purchased a new TV stand from Ashley Furniture. In my opinion it was the perfect piece of furniture. First, it’s just plain beautiful. Second, the materials are of high quality. Third, functionally it provides the space and dimensions I required. I had spent weeks looking at furniture on Facebook Marketplace and other vendors. I went back and forth between a regular TV stand like this is and one that has a built in fireplace. The employees at the store were knowledgeable, pleasant and efficient. I will visit the store again in the future so I highly recommend this business.
Was very nice experience ,found what we were looking for and friendly fast service.
Dalton Mulcahy did great. Helped us find a new peace and did all he could with finding what we liked and wanted 👍
Great experience with representative Armando Mujica!
I found the furniture that I had been looking for
Gee was amazing! Great customer service and she took her time showing me everything I wanted to see. The transaction was swift.
Armando was polite and very helpful. Quality furniture and customer service from all staff was amazing!!!
Terrible service. Came in expecting to walk out with a new sectional, but not a single person acknowledge me and wife while we were looking at the couches. There were salespeople who saw us, but walked the other way, or pretended not to notice us. Maybe we aren’t kind of the customers they prefer, but I thought all money was green. American Signature Furniture had better, and now we have a nice 4 piece sectional and ottoman!
Amber at Ashley Furniture on Merchant Dr in Clarksville was an absolute charm from the minute she greeted me at the door coming in from the pouring rain! She was not pushy like your everyday sales associates. She was so helpful and went above an beyond to help me find the right sofa n mattress! I highly recommend Ashley Furniture and especially ask Amber in Clarksville! Gary Jacobs
Dalton and Jared made this visit almost effortless on my end. They helped me find everything I wanted and made accommodations during a stressful moving time. 10/10 amazing experience
Dalton was fantastic!
This was my best experience ever shopping for Furniture. The service I received today, 9/14 was awesome. Ms.Ashley S. Was super helpful and totally customer oriented, she even had my credit limit increased. WOW...Ms. Natalie worked with me for over an hour, her knowledge was great and her attitude sales oriented. Ms. Casey helped me yesterday and also totally great knowledge and even offered to come in on her day off. I HIGHLY RECOMMEND THIS FURNITURE STORE TO EVERYONE. You ladies ROCK!!!!!
Salesman very personal. Will come back to See him again
Very professional. Happy with our purchase.
Went in for first time . Ashley and Amber was such a great help. Will mist definitely be back for more
The experience was absolutely smooth. Casey was amazing, and so patient with my indecisiveness answered all the questions that my son and I had, and made sure that we were prepared.
Excellent service & communication with Casey :)
Ashley (Star) and Shawn are the best! Very helpful and nice people. Highly recommend asking for them.
Jared was amazing!! Very helpful and attentive. He was not pushy and worked around our needs. Thank you Jared for all your help A++++++
I’ve never had an easier buying experience than I did at the Clarksville Ashley store!! Dalton was so easy to talk to, super helpful and not at all pushy. Makayla and Jared at the checkout desk couldn’t have been more helpful. Made sure they knew where delivery was going to and double/triple checked maps since we have a new address. I highly recommend and will definitely be a return customer!
Great experience!
Best Customer Service by far. Ms Star was super friendly, welcoming, and helpful. She answered all our questions, provided great alternatives and made us laugh a lot. 5 Stars for Ms Star.
Maria was so friendly and helpful!
Everyone was kind and accommodating. All of my questions got answered. It was a great experience. Thank you Natalie for helping!
Dalton and Ashley were phenomenal associates. Service was amazing. Credit approval was seamless. Overall was a great experience. Will be doing all of our future furniture shopping there.
We were very pleased with the excellent customer service, the quality of the furniture piece we chose and the ease of picking it up at the warehouse. We will definitely be back. This is now our “go to” place for furniture!
Chanel & Ashley were amazing at the Clarksville location. Quick and so nice!
Loved my Experience at Ashley Store Amber my sales associate was very knowledgeable at helping me find what I was looking for and when I changed my mind about what I was Purchasing they were very happy to let me go with something else Ashley thank you very for helping me while Amber was Assisting other customers.
Jarrod was professional and very helpful with information and sizes of furniture.
Fantastic buying experience with Amanda. Low pressure show room. Super quick, painless ordering experience with a great focus on customer needs and pricing transparency. 5 stars isn’t enough!
Tom was great!
Staff was friendly, helpful, and knowledgeable.
Casey was easy to work with
Jarred was wonderful, good representation for Ashley. Fast, and knowledgeable. Thank you for a nice experience.
Star was very helpful and knew what she was talking about. Shawn was also great to work with when we were checking out. Overall, a good experience shopping here.
Courteous and Knowledgeable. Had just what we needed at a very good price.
We had a great experience buying our couch and chair. Natalie was the best sales associate and helped us so much with our purchase. We have always gone to Ashley's for furniture and always will.
These are my people!!! Gee, Scott, and both Jared’s are where it’s at! I won’t buy furniture anywhere else!!!! 🫶🏼
Skylar was so helpful and kind. She got us in and out so fast. Also, they were so patient with us and our crazy kiddos. Great experience. Thank you so much Skylar.
Awesome Custer service!
We received fantastic service, Tom helped us choose a set that would would work best for us! Thank you so much for all you did to help us in choosing a living room set!
So far, over the course of a couple years, we have bought two mattresses, a bedroom suite and a sectional from this Ashley store and we have always had wonderful experiences. Today we had the pleasure of working with Doug and he was great and very knowledgeable about the furniture. He also surprised our son with a little stuffed Serta sheep, and he was so thrilled to receive it. Shawn rang us up and helped us put in a warranty claim on our old mattress he had wonderful customer service as well. Thanks! We will be back again!
Dalton, Maria and Lydia were amazing. Got us the furniture we wanted at a great price. They were very helpful and kind. They were patient, answered all of our questions, took measurements for us and followed through. We will continue to choose Ashley furniture!
Love this store! Everyone was super nice and helpful, especially Maria and Ashley. Maria was friendly and personable from the moment we came in; she went above and beyond to make sure my two Autistic sons got new beds and even threw in free comforters when the ones they wanted were discontinued. Ashley helped us out with the financing and payment process and was able to give us free delivery! Love this place and will definitely be back! :)
Amber was very helpful!
I’ve been buying my furniture from Ashley’s for years and I couldn’t be happier with the quality of the furniture or with the customer service. I highly recommend them.
Took care of any issues that I had very professional customer service great!
Amber did a fantastic job!
Tom was the sales associate. Excellent customer service from the time I walked in until I left. He made me feel welcomed and at ease, answered all questions, took measurements for me. I will highly recommend Tom to friends and relatives looking for furniture.
Chanel was quite knowledgeable and helped us tremendously. Thanks. She's a keeper!
I had a great experience in your store earlier today. Tom was very professional and helpful during my visit. I will be coming back to your store when it time to purchase my couch.
What I love about Ashley store, they have majority of the pieces in stock and it doesn’t take a month to get furniture. I am a returning customer. I bought a sectional back in 2021 and today went and got a small sectional for our loft.
Tom was a great help in finding me the mattress I needed
Our experience was top notch. Will be sending our friends and family.
Very customer service oriented!
Quick and easy. Ask for Star, she was great!
Customer service was top notch. My salesman Tom, was knowledgeable about his products and offered the best solution for my needs. The product met all my wishes in Quality, price, availability and comfort.
Dalton did a wonderful job of hearing what we wanted and the price rang we were shooting for! We appreciated him taking the time to ask all the necessary questions to help us to figure everything out!
Outstanding service by Amber!! She greeted us as we walked in and directed us to what we were looking for. She didn't hover and gave plenty of space for us to browse. Once we did have a question she was very helpful and helped us complete our purchase.
Very nice & knowledgeable and price matched for me as well great job great employee
Chanel was great!! She deserves all that commission and more <3
Natalie was great and very professional! Made this purchase very easy and quick, only took about 20 minutes!
Very nice store. Went in to get some ideas for bedding. Lots of nice and helpful people. Thank you all for all of your assistance ideas and help.
Oh my Gosh...its been a long time since I've had a pleasant furniture shopping experience. DeWayne has such an explosive personality, it was truly a pleasure shopping with him today. He's knowledgeable and fun! We are in need of a bedroom set and side tables for the living room and we will definitely be back to shop again with DeWayne. I've never seen my husband happy on ANY shopping trip and Dewayne changed all that so it was a great day thanks to DeWayne!!! V/r Brandy and Tim
Dewayne knew exactly what I needed and showed me and had me test out a few beds to figure out which one was more comfortable for me
Very pleasant to work with!
Dewayne was amazing! He helped us find everything we needed and made it a fun experience! He’s very knowledgeable about the products and informing us on how it’s beneficial! He’s a 10/10
Sales team is a little aggressive
Everyone was friendly and professional. We worked with Dwayne and he was the ABSOLUTE BEST. He was personable and extremely patient as I was undecided on which recliner I wanted. If you go, ask for Dwyane. You WILL NOT be disappointed.
Great service. Casey provided us with all the information we needed, while also giving us enough space to browse around freely.
Tom at Ashley Furniture was absolutely amazing with us. We came in with a list of things we needed, and one thing we wanted, he helped us through financing, and showing us the best deals. Ashley Furniture has great prices as is, so we were pleased with everything we got for the amount of money we could spend. Everyone there is amazing and friendly as well. But Tom was Subperb! We will be back again and we will ask for Tom!
Great place saved me some money and the staff was very helpful and let's you look before approaching to to ask questions. Loved the great environment and the stylish furniture they have in place for display. There protection plan works great with my kids and my nephews coming over to spend a night lol.
I have bought quite a bit of furniture in the past and can honestly say I did during this trip also. The quality of Ashley furniture is outstanding as is their customer service. Every room in my house has Ashley furniture in it.
Amber was absolutely amazing ❤️🥰
One of the better Ashley Furniture Stores I've been to in a while. Casey helped me find a cabinet and a comfortable mattress. Great Price and Great Employees. The Warehouse employees were very skilled as well.
Dewayne provided excellent service and was also fun to work with. We went into Ashley’s knowing what we wanted and Dewayne helped to make the purchasing process smooth and simple. Truly a pleasure!
Star was phenomenal in helping both my husband and I as well as my son and his new wife.
Everyone there was incredibly helpful, Natalie and Star excelled in every aspect of the sale. I recommend them for all your needs!
Very good experience Casey was a awesome sales girl, very helpful very informative and very pleasant
They had great costumer service and the free delivery of the furniture is great!
Dewayne checked in with us but did not hover. He was informative, helped us make a delivery/pick up decision, and made paying effortless. I HIGHLY recommend going to see Dewayne at Ashley's for any furniture purchase. Big or small. Very real and honest without being pushy. Very much appreciated!
Star was wonderful to work with and we found just what we were looking for.
Great service good prices great deals
Great experience. Star was so pleasant and enjoyable to work with!
Very relaxing and inviting environment. The people are friendly and seem happy and comfortable with each other. Casey was my salesperson. She was very helpful, patient, strait forward, knowledgeable and not imposing or pushing. I highly recommend her.
Gee listen to what we were looking for, and gave us lots of information on our purchase.
Dewayne did an excellent job in showing us sofas in a professional manner. Ashley checked us out and handled our pick up of a box spring at the warehouse.
We take pleasure in having a sales representative like Casey who showed initiative in providing a service that came as no surprise. Casey is extremely responsive and made sure the shopping experience was was tailored to our needs. Unmatched customer service is the best way to describe her. She is a pillar in the system she works for.
Very knowledgeable and friendly employees.We we’re there and out within 30 min.Found what we were looking for and done.Recommend highly!!!
Amazing experience! In and out with exactly what I wanted in 30 minutes! Huge thank yous to Jarrod and Ashley!
Ms Amanda was an awesome Sales Associate, she guided me to the right mattress would fit my adjustable bed frame, California King mattress. She gave me great Customer Service and she has great expertise in her job of what she do. Ms Amanda is a great asset to your company. She make your company shines. Great Service Thank you, Mary
Had an excellent service from everyone that helped out. Especially from Jarrod and Ashley they both made the process real smooth and made us feel real good.
Maria was great! She is so personable and helped choose a table that fits perfectly in my space!
Jarrod was very helpful and friendly. The sale was affordable for my family. Overall great experience .
Great experience from start to finish. Jarrod was excellent!!!!
From the moment walking into a warm welcome from Jarod to not only purchasing but he helped with picking furniture based on photos of my space in a budget. I will definitely come back to this store. Everyone was so friendly to myself and involved the kids in the process.
Dewayne and Makayla were amazing to work with! I felt like they let us shop when in there our first time but also were right there and available if we had any questions!
CREW WERE AMAZING!!!
My sales rep Amanda was extremely helpful and very knowledgeable. I appreciate her help and I’m delighted I will be receiving my furniture in less than a week.
Went looking for living room couch, and from the time I walked in the store Jarrod was great. He was very patient and explained materials and fabrics in detail. During my purchase Ashley explained the process and explained how if I wasn't happy to let her know. Customer service for both was awesome.
Great customer service. Reasonable pricing. Thanks once again. We will be back!
Usually I do not enjoy going into furniture stores and being more or less harassed by the salespeople. However, as soon as I walked into Ashley Furniture and was met by Jarrod, I felt like I was shopping around with a friend! Jarrod was so welcoming, friendly, and didn’t make me feel like I was being pressured into buying anything. The selection at Ashley Furniture had a great variety and something happened to catch my eye that I just knew I had to have! Their in house finance is a great deal and I’m excited to get my new piece delivered!
We had the best experience in purchasing some furniture for our new home recently! Dalton was our sales associate and he was so helpful! He didn’t follow us around or pressure us, but was able to answer all our questions when we were ready to make a purchase. And Ashley was helpful in getting us checked out and on our way. We will definitely be back!
Friendly and very professional my sales lady Star ! She was informed and my visit was a complete success with me purchasing a new beautiful dinning table set ! Thank you Star and the team at the Ashley store here in Clarksville!
Jarrod, I can never thank you Lydia enough for the excellent service you provided to me. I am a widow, living alone and my daughters live out of town. My recliner died last night and I have knee surgery scheduled for Monday. (My call to him was on Saturday) I was in a desperate situation and Jarrod made me calmer and jumped through many hoops to facilitate a delivery before I had to leave for the hospital. Lydia helped with payment, etc. and was so kind. For anyone reading this, Jarrod’s people skills are amazing and his willingness and efficient manner helped him work a miracle for me. I am ever in his debt. He represents your company in an exemplary manner and you are fortunate to have him. Most thankful, Lynda Hunt
Store was nice clean staff was very helpful manger Ashley and jarded are the best
Staff is always friendly and ready to help.
We had such a nice C S young man who went out of his way to meet our needs and to give us all of the discounts that he give us. It was a very pleasant time at Ashley’s
Natalie was great!! She was super energetic and helpful. She helped me find exactly what I needed and I got it home same day! I highly recommend
Very good service! The sales associates were friendly, knowledgeable, and explained the pros and cons of all of the items I was interested in.
We worked with Amber and had a great experience!
Jarrod was amazing on helping us with a dining room set!
Service was great, overall very happy with experience. We will see how delivery goes.
We worked with Star today and she was absolutely amazing! We will be back again soon for sure because of her kindness and patience.
Super great experience. Confidently answered all my questions and helped get me in and out real quick.
Had a great experience placing my order today. Maria and Ashley did a great job accommodating and making the process smooth and stress free. They genuinely took their time and delivered great customer service. Truly appreciative for their time and support. Thank you again!
Very awesome customer service
Fast low pressure great service
Salesperson, Casey, was helpful, friendly, responsive! Placed my order in an expedient way! Had to ask her name upfront as she didn’t offer @ beginning of interaction which is important to me. Very pleased with my bedroom set recently purchased! Rita Suiter
Everybody here at this store is fantastic!!! The office staff is the best!!! Shawn, Serra, Lydia, Lashonda, Chris, and Makayla are amazing!! 🤗
The sales lady was very professional and helped us with our decision And her knowledge of the products was very helpful my experience in your store was very comfortable I will recommend your store to my friends and family
Amanda was amazing! She helped us get exactly what we needed and it didn’t take to much time!! Very professionally and knowledgeable!
Dalton and Makayla were fantastic. Our shopping experience was enjoyable and they made sure we got everything we needed.
We were greeted by Chanel and she let us walk around the store freely without hovering which I appreciate. She checked on us periodically and was very patient and answered all of our questions. Chanel and Jared both handled our purchase great and we're happy with our purchase
Very smooth and quick experience. Everyone was very friendly and helpful with every step throughout the process, namely Makayla, DeWayne and Amanda.
I'm not much of a furniture shopper. This was the most pleasant shopping experience I've ever had. Jarrodd Scott is the person you should ask. He is knowledgeable and mostly concerned about your needs.
Our Sales Associate, Jarrod, was absolutely amazing! He asked us what we were looking for, listened, and helped us find the perfect pieces of furniture. He knows the store inside and out and is very knowledgeable about all the products! Before we made our purchase, we did shop around, and the experience we had with Jarrod far exceeded our expectations and what we encountered at other stores. Thank you Jarrod for the amazing help and support! Also, we would like to give a shout out to “the other” Jarrod and Ashely who also provide amazing customer service as we were checking out. Thank you!
Ashley and Chanel were awesome. Got me set up in no time
Everyone was very helpful and the process was seamless.
Marcus did a great job assisting with purchase of my toddlers first big girl bed!
Great experience today.
I love the furniture and the staff I worked with ( Amber ) was amazing!!! She knows her stuff and was so helpful!!!!
I love shopping here, they don't follow you around and hassle you, they allow you to look and if you have questions they are there to help.
Dalton was very helpful. He took more time that expected! Ashley behind the payment desk was friendly! I will recommend Dalton to others!
Got my table from here had a price match de as l and was definitely satisfied with service and choice
I called to order a dresser and Dalton was helpful, and and courteous on the telephone. The best customer service I have ever received.
Friendly staff was very helpful even though we changed our minds several times before we made our final decision.
Amber and Jarrod helped me out so much and made my experience wonderful. Amber helped my wife and I pick out furniture for our whole house! She helped us match colors, helped us with our vision, and tolerated us for a few hours at least!! We felt as though we were being taken care of and that made us more comfortable in the store. We were able to refurnish our whole home super easily with her help, Amber was wonderful at making the experience less "terrifying" due to it being our first time buying furniture! Checkout was a breeze with Jarrod helping us out, he was kind and made everything really easy to understand! She has helped me every step of the way outside of the actual store as well! Amber explained top to bottom my receipt, everything I needed to know about delivery and installation of all the furniture and made sure I was never without a way to get ahold of her for any questions. Amber was absolutely amazing and we will definitely go back if we have any furniture needs in the future! 10/10 will always recommend her for any furniture needs!
Maria and Shawn were amazing. Maria was so patient with me. I am on a budget and she took the time to find the right couch for me. I'm from Phoenix and in the past when I've shopped for furniture I would have been dismissed when I said I needed something more affordable. That was not the case here with Maria!!! She was so kind and so patient. Shawn was efficient and helpful. It is appreciated. I will be coming back for more furniture.
Wonderful. Interactions with staff and sales was just wonderful. Preparing an extensive unit for occupancy and sales. Looking forward to staging and completing the project within budget and with highest quality furniture.
I was assisted as soon as I walked in the door. The saleswoman knew everything about the furniture I was looking for. No pressure and was patient.
Appreciate how Ashley’s Furniture takes care of its Veterans!
I would recommend this store to anyone! I had actually dreaded buying furniture and had put it off because of pushy salespeople that I have dealt with in the past. Dalton was wonderful to work with and everyone else was very nice & helpful.
Don't buy your furniture here. The customer service was terrible. We've spent almost 9k in furniture when we moved here and we had an issue with our mattress sinking in...their response was we were outside of our warranty. And it was barely by a couple months. You would think being a big spender they would of done something but no. They didn't care. I recommend getting furniture from sams club or elsewhere for that matter. Makes sense why their parking lot is always empty. Step your game up!
Gyvonne Duke was amazing and went above and beyond for us while we were purchasing our purple mattress!
Jabaree provided excellent service! He was knowledgeable and helped us find what they needed at the best price!
Very professional
Jared was super friendly! Great personality and gave my wife and I some great deals. If I had to trust anyone in that store, it would be Jared.👍🏼
Sales people were courteous and helpful.
Great customer service
Very friendly customer service
Jarod was very helpful very welcoming environment
Gee was very helpfull!
Don't usually leave reviews but had I had to emphasize the amazing customer service that Ashley and Natalie were able to provide. They made me feel confident with my mattress purchase.
Best experience ever with Star. She let us browse by ourselves but when we were ready to purchase she was right there. She was so friendly and sweet. Answered all our questions and took care of the purchase quite rapidly. Would definitely buy from her again.
Dalton was a lot of help and was very easy to work with! Was not push and was understanding.
Costumer service is amazing, agents are nice, knowledgeable and interested in helping you with what you need. Good quality furniture with modern and chic styles!
Maria was very patient with us
Another great experience with Casey having purchased a few rooms of furniture and we'll be needing some curio cabinets very soon. She's a great help and extremely knowledgeable about the product. Thanks for making our purchase so easy.
Knowledgeable, friendly and quality merchandise.
Informative and curtious, let us look and do not push for a sale.
Gee is very helpful and knowledgeable of their products. She listens and empathize with our needs. The sales manager have us generous discount.
Great customer service & we are so excited on the furniture we picked out! Gee was amazing! She was super helpful, knowledgeable and ensured we got the best for our money! Love her! And Ashley who checked us out was super sweet, and friendly and took real good care of us! We will definitely shop with Ashley Furniture again!
I cannot brag more about Ashley Furniture in Clarksville!!!! Y’all, I called and spoke with Amber who helped me buy my DREAM couch!! It was such a smooth and seamless process! I cannot be more grateful for the amazing customer service. The entire team involved was A M A Z I N G.
Great 🙏🏾
This is the third Ashley's Furniture store we've purchased furniture from, and my husband and I agree that it was the best one we've been to so far. Jarrod is a great salesman and he really knows a lot about the furniture Ashley provides. I told him exactly what I was looking for and he showed us several options. He made the whole process very easy and enjoyable!
Amazing customer service Gee and Ashley
Ashley and Star were both very professional, knowledgeable and informative. My purchasing experience was pretty smooth.
Very good customer service! Listened to understand our need. Purchase was easy!
Knowledgeable about different types of mattress and payment options
Colton and Ashley were amazing! Prompt, detailed, courteous and extremely knowledgeable. Thank you for your assistance and your professionalism. Dolton, thank you for going above and beyond!
I was shiwing my husband a table i found to see what he thought and just before leaving Brandon had asked if we knew what the sales price was and i did not. He was extremely helpful and was able to quote the sales price for the table and the server for me. He was feeindly and knowlegable and got Ashley to help us set up to buy with several options. I have bought most of my firniture from Ashley and Ashley and Brandon were great. Thank you.
Jared made shopping for a mattress an easy and amazing experience! He knew exactly what we needed and wanted. He made picking out the perfect mattress enjoyable. Makayla and Doug also helped in making the process smooth. These three members of the Ashley’s furniture store here in Clarksville, TN are amazing at what they do. Would highly recommend shopping there for any of your furniture needs a 10/10.
Una muy buena atención Maria Newson y Makayla me atendieron muy bien y los demás también muy amables. ⭐️⭐️⭐️⭐️⭐️. ⭐️⭐️⭐️⭐️⭐️
Amber helped us out with a coffee table & end table purchase. She was very helpful & accommodating. Very pleasant to work with. Thanks Amber!
Very good experience. Amanda was super nice and helped make the process smooth and made us feel super welcome. Ashley got everything squared away quickly and explained everything so that everything made perfect sense. I will definitely be going back to buy more furniture.
We purchased a sectional sofa for our home today. Our salesperson was frankly the best I’ve ever had. Amber didn’t pressure or rush us in anyway. I think we sat on every sofa there for a few minutes each. We are now eagerly waiting for our delivery!
Amber was extremely helpful and made the process of selecting new couches a quick and pleasant experience.
Just bought my new office set from Jarrod who I told what I was looking for and he pin pointed me to the set I had envisioned in my home office. Also big thanks to the help of Makayla who made my over the phone purchase so easy and quick! Will definitely be back when I am looking for something else for my home as my experience was a quick, no pressure, and relaxing purchase.
Maria and Lydia were both amazing to work with! Friendly and answered all questions we had!
Excellent shopping experience! Jarrod was very professional and patient with our needs. He provided all options of furniture color and configuration. We will surely be back! Thank you Jarrod and Ashley!
This was a great experience and we loved Ashley at the counter and our sales lady Natalie. She was very helpful and we purchased a new mattress. We will definitely come back for future purchases. We give them both a high thumbs up and a great rating.
Knowledgeable salesman arranged good service and delivery schedule. Great prices for quality Furniture. Dalton our sales rep is well versed in stock available and proceduresof transaction
Dewayne and ashley were very helpful and amazing!!!
Maria provided an outstanding customer service.
Ashley was great. I received excellent customer service from her Ashley at Ashley furniture!
Awesome customer service from Dalton, as well as Ashley the Store Manager. They answered all questions and was very detailed in providing information on the merchandise that was purchased. Excellent customer service ⭐️⭐️⭐️⭐️⭐️!!!!
Gee and Makayla were super informative, professional and knowledgeable!
Very friendly sales people…. Maria, Gee, Ashley, and Makala were all helpful and super nice!!!
Gee was very sweet, helpful, and kind. Very informative about the furniture. Kayla was kind and vey polite during our check out.
Super easy to work with and sales lady was awesome!
I called the store 10 minutes before closing and spoke to Amber. I was looking for a very specific pillow that was the right kind of squeezy because we lost ours earlier that day. I needed one to take home same day. I had already run around town to no avail, but Amber told me to come on in. I got there 5 minutes before closing and Amber let me squeeze every pillow in the store until I found one that was the right kind of squeezy. So, Amber saved the day and I got to take home a new pillow that squeezes perfectly 💖 Mackenzie checked me out and got all of my information and set me up with an account and all of my receipts, plus a business card for Amber for the next time I need something. Great group of people working there, everyone was kind, polite, accommodating, and didn’t make me feel the slightest bit uneasy about walking in 5 minutes before close. It really made my entire night.
Jarred helped me out alot amazing customer service
Great experience. Maria was helpful without being pushy, and was upfront about everything. Definitely going to come back in the future
Star was amazing! She was so helpful in choosing furniture that fit our needs. All of the furniture in my house is from Ashley and I absolutely love it!! It’s very well made and beautiful.
Wonderful buying experience, especially Ashley was great in finding the right product and the best deal! Amanda and Shawn were great in providing awesome service, definitely will consider Ashley in our future furnishings needs! Thank you all!
Everyone was very nice. Doug let us take our tome in choosing exactly what we wanted. He did not pressure us into anything we did not need or want. Ashley was great doing all the paper work. She explained everything going on. I will definitely be back.
Maria was amazing. She was extremely helpful and sweet.
Gee was awesome
GO SEE GEE! This was my fiancé and I first time to this store, and from the moment we walked through the door Gee was amazing! Not only was her customer service beyond what you could imagine... she was also very knowledgeable, direct, personal, and took the time to understand our needs and showed us in the right direction based off of them! We ended up getting more bang for our buck, and by the end of it not only left with a new bedroom set that we love! We also left with a new addition to our family! Thank you Gee for all your help, and keep being you!
Maria was helpful. Updating review to 5 stars. Manager called and honored my Ashley coupon. Appreciate the quick follow up and service
Casey Neill was very helpful in assisting with choosing options based on my criteria. It was amazing that she took the time to lock in a price while I waited for funds to purchase. The entire team was very welcoming, and a joy to meet and work with.
If you are going to get furniture here, make sure Star is your sales rep. She helped me furnish my whole apartment, was honest about all deals, what worked, and was open to whatever the customer wanted. She has the patience of a saint. 5 stars, 10/10, would shop again.
Amanda, Ashley and Shawn were amazing. They are the epitome of customer service and went above and beyond for us. Thank you for making our furniture shopping experience quick and easy,
Very courteous salesperson - Amanda
Maria was very helpful and professional when helping me pick out my furniture! She made it so easy for us to find the perfect piece for our home!
Maria and Makayla.made my experience great. Maria made it easy to choose the right furniture for the right price. I am blessed too had have her as a salesman.
G and Makayla made everything a breeze. Awesome experience.
It was fine
Very pleasant and cheerful salesperson. Natalie was her name. She was helpful and informative and seemed happy to help us meet our needs.
Very pleased with my experience with Ashley. Gee was very helpful and other sales people were very nice. She was able to price match every piece we wanted. The process was smooth and didn’t take very long from start to finish. We haven’t had the furniture delivered yet but I hope delivery will be just as smooth.
I had a great experience! The employee who helped me knew the products he offered very well and everything was quick and to the point!
Hablan español,buenos precios
From the time I went in to the time I purchased…(.1 week) nothing but patience and professionalism by Jarrod(very patient with my texts and questions) and Makayla with my purchase! Thank you for a great experience
Casey was great!
Amanda was very helpful and professional on top of being patient while I had moments of indecision. Awesome service. And we also appreciated the price match so we could take our furniture home today instead of ordering online.
Amanda was very helpful and informed on all aspects of my needs in my search for a new bed and living room furniture. I would recommend her to everyone
The staff at the store was incredibly professional and helpful! When asked about the pieces I was interested in, the staff member was extremely knowledgeable about the product and made the entire buying and delivery process seamless. They not only addressed my current purchase but also took the time to discuss my future plans and needs. I really appreciated that they didn't pressure me into buying everything at once with their financing options. However, my only concern was that I felt a bit uncomfortable with the constant attention and feeling like I was being followed while walking around.
Makayla and Gee made my process so easy and we’re sooo sweet! 🫶🏻 amazing job ❤️
Very knowledgeable people and quick service
Ron is an amazing salesman and Doug is exceptional manager will do all my shopping here.
These people REALLY CARE about their customers. Even people that aren’t their original customers! I had a rough experience with another Ashley store in GA, their customer service was atrocious, so I left a poor review. I mistakenly did so here and was asked to reach out, once I did I realized that I was an idiot and left the review on the wrong place. The management team didn’t even bat an eye. They addressed my problem and made sure that the Ashley brand took care of their customer. Don’t hesitate to shop here, they’re great people!
Dwayne is amazing!!! He listened to what I wanted and was so helpful. I will always go to him when I need furniture or any home decor. Makayla was also a big help with our purchases.
Maria and Shawn were both extremely helpful.
Gee went above and beyond to make sure our family had what we needed at a price we could afford. We will be going back. Makayla made sure we understood all the pricing all our information was up to do and squared away the perfect delivery date for us.
Sales associate Casey was very helpful in helping us identify the right color, features, and dimensions. She was very knowledgeable and patient with us. Makayla did an excellent job sorting out financing terms and helping us get all the final details in order. Halle in the service department also did an excellent job helping us get a new knob for a piece we purchased previously. Top notch service and incredible work at this location.
Excellent service was provided to me. The only thing I can say is the tag indicated they had it in stock but they did not. Otherwise, Everything was perfect.
I had the best experience!!!!!! Ashley, Dalton, And Shawn were amazing!!!!!!!!!
Star was very friendly. She was very helpful. She spent time helping us find everything that were looking for. We would choose her again to wait on us.
maria was so helpful when buying my couch. It was such an easy process and maria made it even easier! would recommend to anyone!
I love this store!! Everything is made easy and painless…will always purchase from!!
Ron and Makayla were super helpful friendly and professional. Thanks a million!
Maria was very helpful
The experience was great. Star and Ashley help was amazing and not overwhelming when it became time to figure out what we wanted in couches, bedrooms sets and dinner table. We felt we could take our time and we did not feel rushed to buy anything. After visiting a few other stores and not having the same experience that we had at Ashley’s we came back and bought everything on our list to buy. I will be definitively returning and recommending when it comes to us building our home next year.
We were looking for a new sofa. Ron helped find what we were looking for.
I thoroughly enjoyed the fact that sales people weren't hovering over you as you shopped. Very kind, sells lady and very helpful
My sales lady Star and finance Lady Illiah, were phenomenal! They went above and beyond my needs. I was so unhappy with the online purchase and wanted to just say forget it, cancel the entire order and go to another store. I had a headache and all. After being frustrated with the online order, these ladies stayed patient with me and reassured me I could get my order with them faster. Thanks Ladies.
Good costumer service very kind and did not leave out any details
Wonderful, quick easy service with great professionalism shown by all staff that helped us!
Gee is great! She was very welcoming and professional. She deserves a raise(pay her)!!! I will be back to shop with her for my bedroom set!!!
Amber was super helpful! She let us wander around, but was right there to answer questions, lend us a tape measure, quote prices, find other colors of sofas. All in all, she made our experience great and no pressure whatsoever!!
I had a terrible experience with ordering online and ended up calling the store directly. Ashley the manager and Star in sales were so sweet and helpful. They were able to get everything ready for pickup before we moved to the area so we could get it at our convenience, they even saved us some money and price matched us. It also took a fraction of the time to work with them directly. I highly recommend this Ashley location and their staff, it was definitely a great experience during a busy and chaotic military move. Thanks again, y’all!
Maria was such a huge help to me and my husband finding a couch for our new home! The only downfall was the one we loved wasn’t in stock so we have to wait 2-3 weeks for shipping but overall great experience.
Everyone was absolutely stellar!!! As a young “kid” or well younger adult I typically get shooed off and never taken seriously however definitely not the case here Jarrod (and the other Jared) and of course Ms. Lydia were all very kind and PATIENT with me as I got some of my new furniture! I was telling my significant other just last night I would buy again from this Ashley Homestore solely for the experience I had with these 3 fine individuals! (Ask for cat shirt guy they’ll know who you mean ;) )
Amazing customer service and Amanda made this process seamless! She was absolutely fabulous and love how easy she was to talk to along with her input on our choices!! Definitely will be going back for some other items.
Haven’t bought a couch in years , friendly service , easy process and hopefully our couch will be great that we picked. Great place and service
Had a great experience today, Ron was very helpful and took his time explaining every detail about our purchase.
Outstanding service by Starr and Lydia!! Went above and beyond to help and made our transactions smooth and easy!! This kinda customer service is rare these days but so appreciated! Thank you again to both Starr and Lydia! I’d recommended asking for them when needing anything from Ashley’s!! Thank you so much!! Amir, Ashlin and family!
Got my lift up table here and well the selection was of great quality along with the helpful associates.
Amazing customer service. We noticed a sale (online) on a particular headboard we had wanted. We called our local store and after a brief conversation received a link to pay for the headboard, same price as the online price, also with free shipping. Received the headboard Thursday. It's beautiful.
Friendly no pressure service.
Ashley and Ron were AMAZING! EXCELLENT customer service!!
Ron and Ashley were AMAZING!!! Hands down the best customer service I’ve experienced in years!
Amber & Ashley was so helpful and attentive . Amber made sure we was okay without hovering over us. Such a beautiful experience we will return !
Beautiful furniture and friendly service
Great people and great service!!
Fantastic experience. I walked in in need of a bed and a couple night stands. I walked out with just that and some fantastic sheets to boot. Maria and Makayla made sure that I had the best experience with my financing and shipping options. Great location, highly recommended!
Professional and knowledgeable. Great experience working with Casey! Delivery on Friday. Can’t wait!
Great service very professional and Amanda/Makayla were amazing!!
Dewayne made our visit warm and inviting. We were introduced upon entrance, let him know what items we were shopping for that day and he assisted. He also gave my husband and I room to shop. This was the best part because he let the items sell themselves. He was very knowledgeable and was very professional. After we decided on our furniture, Dewayne let us know the different methods of delivery and pickup and Ms.Mycala had us on transaction. Overall, the staff turned what could have been a stressful trip into an enjoyable one. We'd like to give a big thank you to the incredible staff at Ashley's Homestore in Clarksville, TN.
I enjoyed coming in and working with Gee before leaving Clarksville TN. The office staff member Makayla was great too.
What a way to save the day...I came in looking for a LR set and I found just what I was looking after Ms. Gee gave her expertise. When looking don't stop until you find Ms. Gee she will get you what you need. This place has a great selection and competitive rates.
Maria and Makayla were very helpful!! I have bought almost all my home furniture here and Maria has always helped me to find what I want. Thank you so much!!
Gee and makayla were amazing. Gee made the experience fun and stress free she really knows her stuff. Super friendly and knowledgeable!
Jared was very great. Right when you walk in they attend to you. Very stress free experience. Loved it
Dewayne and Makayla were an amazing help. They were knowledgeable, courteous, and all-around great. Dewayne even sold us on an ottoman we weren't originally in love with. Great reps!
Great people. Especially Dalton
Jarod was a tremendous amount of help. He was able to provide a clear design approach into helping us decide what to furniture to place in our living room. The other Jared helped us with our payment and assisted us with our current Ashley account updates. Both nailed it and it was greatly appreciated!
Gee was absolutely phenomenal. 10/10 experience
Ron and Jared were the absolute best to work with!! Fast and easy approval for first time buyers 😃
Gee and makayla were great. Knowledgeable and very personable. Highly recommend them both :)
Star and Jared are amazing!! They made the furniture buying experience very easy and straightforward. Keep doing what you’re doing y’all are awesome!!
I can’t say enough amazing things about AMANDA! Unbelievable, outstanding customer service. When I say she went above and beyond that may even be an understatement. She was so attentive to our needs and showed she not only cared but also you could tell she enjoyed helping us. That kind of customer experience is so rare these days. We 110% recommend asking for her if you are looking for any kind of Ashley furniture. Thank you again for the over the top experience. Kindly, Amir and Ashlin
Great service! Casey is super friendly and knowledgeable about your furniture. Can't wait to get my knew loveseat and ottoman!!
Jarrod was extremely helpful and spent quite a bit of time with me helping to pick out exactly what i asked for. He was very patient and offered several suggestions. He made the process less stressful and was very accommodating. Awesome customer service
Ron helped us find the perfect mattress and was very relatable. He was awesome! Also, he was not pushy on selling the most costly things, which meant a lot! Also, Lydia was very helpful and quick with the check out process. Definitely recommend!
Gee was great!
My salesperson, Gee was awesome. She is professional and helpful. I have bought furniture with Ashley before and it's always a good experience but this was above and beyond. If you're shopping for furniture or even just looking definitely go to this store! The showroom is pleasant and everyone was pleasant and knowledgeable.
We recieved great service at this store from the salesman Ms.Gee, when we were looking for a comfy couch for our first home and love it. Keep up the great works guys.
Dalton, Ashley and Shawn were amazing. Took really good care of me. I would definitely suggest asking for dalton if you go in. Loved my experience
Absolutely loved going to this store compared to the one my family and I went to in Fayetteville, North Carolina. I strongly recommend asking for Dalton when looking at furniture. This store wasn’t up our butts about everything and they weren’t breathing down our necks like other Ashley’s stores. We came into the store just looking for tables for our house, ended up buying one without the intent of buying one that day. But the staff members were amazing and gave us an AMAZING deal. Loved going here, love the workers. They all do an awesome job.
Ashley was awesome at getting us all the details for what we wanted and Jarrod was a pleasure to work with as well. Super simple process that was handled professionally! Great experience!
Customer service was excellent
I enjoyed the experience I appreciate the care and time to make sure I got what I needed
Amber was wonderful!! She spent a considerable amount of time finding exactly what I wanted, she learned my design tastes very quickly and found pieces that would blend well. Amber was an absolute dream to work with and Ashley was extremely sweet and very effective in making sure we had everything set. These ladies handled a large order with ease and took all of the stress off. Love them!
Jarrod, Dalton and Shawn were very helpful. My first visit Jarrod was so kind and patient, he answered all my questions. My second visit, Dalton and Shawn helped me with the purchase process, both very nice and helpful. I love it when businesses have great people like Ashley furniture store in Clarksville TN, it makes the experience enjoyable.
Star was amazing! She was so helpful and was really good about walking us through but also giving us plenty of time to ourselves to test things out.
I love Ashley’s and the people there. Great quality items in there
We had a great sales experience thanks to Makayla our Customer Support Specialist and Marcus the Assistant Manager.
Gee was very helpful and made everything easy. Would definitely recommend!
She was a STAR AND That is HER NAME AS WELL!!!!❤️❤️❤️❤️ Makayla was supporting her during my process so please I give them ⭐️⭐️⭐️⭐️⭐️
very respectful and polite ashley and star help me with everything i needed!!
Star was a great help and answered any questions we had.
Wonderful experience. Dewayne walked us through all our choices and was ao knowledgeable and friendly. Would definatelt recommend!
Dalton took the time to research what exact parts I needed to complete my bed. Very professional and pleasant!
Star and Makayla helped us purchase our new furniture. Looking forward to our delivery soon.
Amber Goodman is hands down the most educated and informative associate working for Ashley Furniture. Furnishing every room in our new house was no easy feat, but she made all of my dreams come true! Her patience and creativity along with her ability to deal with my constant indecisiveness, was enough to keep me as her customer for life! Ashley for the win!
Staff was friendly and helpful.
Ashley Furniture is our go to furniture store. We like that they have a large variety to choose from. Vanessa was super nice and patient with us as we shopped around with our kids. We will definitely be back!
I went to Ashley's looking for a bed. I found out they have the Largest selection of Mattresses in Clarksville. Thanks to Jarrod who is an awesome sales associate. I found a great Mattress at a phenomenally cheap price. I explained my needs & Jarrod fulfilled them. He kept in mind my budget & helped me pick out the best mattress for me. Not what he needed to get rid of or off the sales floor. I was able to finance my mattress because of Jarrod & the great finance team there. They got my financing so low. I couldn't say no to the great deal Jarrod put together. Jarrod even let me know that the mattress would work with the wrought iron bed I was buying but not from Ashley's. His customer service didn't end when I walked out the door. Jarrod truly cares about the customers. He's budget minded, dedicated, & knowledgeable. He will get you what you need at a great price. If you're looking for a mattress or any other furniture. Go and see Jarrod. You can try more mattresses there than any place else. Also Jarrod is patient and will let you stretch out on as many mattresses you want to try. He's truly there for the customer. Go see Jarrod it's worth it no matter what you're looking for. Quality at a reasonable price, with excellent customer service. Is what you will get from Jarrod at Ashley's Furniture.
Awesome service
Staff is awesome kudos to Star she is the best ~
Great place to buy furniture!! My salesman was awesome !
Jarrod was GREAT! Very personable and not pushy like most sales people. We had a large order and he was very knowledgeable of everything we wanted to look at. We will definitely be returning to Ashley Furniture in Clarksville for any future purchases.
Thank you to salesman Dalton Mulcahy!!
Ashley was very welcoming, leaving some space answering all the questions, very honest with her answers and always trying to help in deciding which route to go. Her smile is contagious and her professionalism is top notch!! For your furniture needs I recommend Ashley, she is the best!
Dalton, was great he was honest and very helpful. I recommend you ask for him by name!
Wrong Item, damaged items. I paid for delivery to finish setting up my furniture, yet its taking my time because they can't be efficient .
Just dropped by to upgrade to leather and Maria was very knowledgeable of what I needed. She listened attentively before showing me their inventory. I am totally satisfied and recommend this furniture store as a first stop when shopping for furniture. Mikaela at the desk made the checkout process quick and easy. The overall experience was a definite 5star combination of great product and top notch customer service.
Casey, Lydia, and Makayla by far the best! They really helped me out today and would recommend anybody to come to them at Ashley’s Furniture! Top notch service!!!
Dwain Johnson and McKayla at the desk were absolutely amazing!! This was my first time buying anything on my credit and they made it so easy and exciting for me. Thank y’all so much!
Couldn’t have been a more pleasant experience. Doug the manager took his time walking us through the store to find the perfect piece. He was very patient and understood our needs. We will definitely be back!
Unbelievable service. Didn't try to sell me anything I didn't want or push me into something I didn't love. Doug and Ron were great. Couldn't be happier.
I was scheduled to meet with a salesperson at noon on Tuesday, they were not there and the other employees told me they were on the way. After 20 minutes of waiting I could hear them saying she wasn’t coming in till later, even though she set up an appointment. I was about to leave when a salesperson offered to help me, and she said that she would make sure that the missing person would get credit for the sale. I did make a purchase and the missing person got credit. I probably won’t be going back. That first impression.
Nathalie went out of her way to assist us with our purchases. She suggested products that we weren’t thinking about that paired really well with our purchases. Her customer service was impeccable. Ashley processed our purchases with accuracy. This help with a seamless checkout process. Overall, we are very pleased. We will return for further business. Thank you!
Fantastic customer service. Dalton was great to work with, as well as the front desk staff. 10/10 recommend.
I was just needing a bed base. Amber was straight forward about helping me. She found a floor model on clearance for me. It is perfect!!! Thanks Amber
Amber was absolutely amazing with helping my husband and I find the perfect furniture for our home! She’s very charismatic and attention to detail, will be back to Ashley to see Amber for all our furnishing needs!
Skylar was great to work with. Very knowledgeable about every question I had. Not a pushy salesperson at all, treats you like a friend shopping and takes her time to help!
Amazing customer service, Natalie was extremely informative and very knowledgeable of the products. Will definitely by from her again
Great experience. Dalton had a lot patience and let us talk and accommodated our needs. He had a great demeanor, attitude and vibe. He was informative and was not afraid to ask his coworkers for clarification on any product we were interested in. He may not know the answer but he will get it. Came for one thing and ended up with more than we wanted. We are happy customers.
Ashley S. was great! She had all of my order details and pricing quickly. She helped me get a great price for the items I needed and was great to work with!
very kind , patient , and friendly with me. Helped me find a mattress that I really liked . Thank you
Ask for Skylar! She was amazing, she was so helpful and made the entire process fun and informative!
I am very happy with Ashely’s home store representative Makayla, from customer support. She was very attentive, understanding and easy to work with. I will definitely be purchasing more furniture in the near future.
I have been in the process of remodeling and redecorating my house. When it came time to purchase new bedroom furniture, Amber was quick to offer her assistance when I was struggling to make a decision. She was extremely helpful, informative and patient. Jarrod, I believe was his name, made the checkout process easy and seamless. I will definitely be back soon to make another purchase. Keep up the great work!
We really appreciated Vanessa's time and effort to help us choose a mattress that would best accommodate our specific wants & needs. She was thorough, never pushy and a pleasure to deal with.
Our salesperson was wonderful. The entire experience was great. I would highly recommend The Ashley Store
Vanessa, is a great salesperson. She was patient, knowledgeable, and willing to help me and my husband purchase furniture for our new home. We were highly satisfied and left the store the same day with a purchase. Thank you Vanessa!
Great service. Furniture in stock. Friendly sakes agent.
Very pleasant and sweet people!✅
Excellent sales and service Gee and Alicia were the best
Star was amazing great costumer service and was so patient with us.. 🙏🏼
Marcus Bard was very helpful! Was able to get my tv stand delivered with ease!
Buying experience was great and so was the customer service. Skyler was extremely helpful and provided an awesome experience.
The sectional is amazing. Jarrod, the senior sales associate, was very knowledgeable, helpful and professional. The sale was no pressure and Jarrod was excellent at answering all of our questions. There is no doubt when additional furniture is needed, Ashley home furniture will be our destination.
Dwain was such a pleasant salesperson as well as very professional .
My experience with buying furniture at the Clarksville store was great! Star and Jared made it easy and fast! This will definitely be where I buy all my furniture in the future!
Maria helped me find exactly what I needed and Jared (front desk) was very helpful with my financing process, he explained the terms clearly and made it easy to understand. Really great store I will definitely be coming back !
The Ashley furniture store is large, well stocked and organized. Our furniture specialist, Ashley Neill, was very helpful in helping us make our decision.
Star and Jared were super nice and professional. Will definitely be coming back.
I want to thank Amber for helping me through the process of getting my furniture from Ashley. She was friendly, patient, and put in effort to make sure the dimensions of the furniture would fit my home. Great experience.
Natalie was wonderful! She was so helpful and helped me find what I wanted immediately.
Star was our salesperson and she was absolutely wonderful! She got us exactly what we wanted for a really great price. Shawn, Alicia and Ashley at the front desk were so welcoming and answered all our questions regarding the financing. The process was so simple. Will definitely be back for future prices!
We love Ashley Furniture, always have, but Ron was exceptional. We kept throwing curve balls and new items at him. He knew what he was talking about, set great expectations and informed us of our different options. We will always use Ashley, but will forever request Ron to assist us. Thank you for your help!!!
I went in looking for a whole bedroom set (bed frame, dresser, chest, side tables, etc) and was greeted by Jarrod. I told him what I was looking for a directed me to where everything is and told me he’d find me in a few minutes after I’d had a chance to look around. They had a great selection and I had found a few I was debating between. Jarrod found me like he said he would, looked at every set I liked and answered every question I had. He also offered genuine opinions and respected what I was looking for, while also offering additional suggestions and not pushing anything I wasn’t interested in. I highly recommend working with Jarrod because he’s very pleasant and professional, very knowledgeable, and incredibly helpful through the entire process. It was my first time going shopping for furniture for myself, and he made it a great experience. Makayla at the checkout desk was also very sweet and helpful. I definitely recommend the store itself, and I also want to particularly recommend Jarrod because he was so great to work with and I never felt pressured or rushed even while asking so many questions. When I return to purchase more furniture in the future, I’ll definitely be asking for Jarrod again!
I was very happy working with Maria she was patient not pushy. Knowable of her inventory. Jared check us out and invoice looked correct. We shows several pieces from Ashley furniture store and it has not been delivered yet we hope that it all goes as smooth as today.
Jarrod was extremely helpful and knowledgeable about the products. Great employee!
Star was incredibly helpful at a very stressful time. We just relocated to Clarksville and needed to purchase a living room and dining set and she helped us get that done without issue. Chantel at checkout was also exceptionally helpful and friendly. We appreciate it!
Everyone was so down to Earth friendly, it was a joy coming in shopping ❤️
Amazing experience!!
Thank you to Gee for her patience!!! Sold me the perfect living room set. She’s AMAZING. S/o to Makayla for the smooth checkout experience
Skylar was super sweet and helpful. She didn’t hover over us and made our experience smooth
Dewayne was amazing when it came to selecting the living room and dining room furniture. Ashley also made the final purchase and paperwork a smooth process. Highly recommend these two.
Awesome staff, Dalton helped us out and budgeted the prices of our furniture to fit our lifestyle. Easy going and no pressure to make any purchases, highly recommend and I will be back for more furniture.
Casey was a kind , helpful, and knowledgeable person. She also had patience and answered my questions to my satisfaction. The other persons at checkout were good humored and friendly.
Jarrod was super friendly and very helpful in finding the perfect couch.
Gee was amazing to work with!
Very nice store! Highly recommend Natalie!! She was amazing and very knowledgeable and was able to answer all of our questions and concerns. We are so happy with everything we purchased today. She was also accommodating to our children which meant a lot. Thank you!
Ashley the manager there made my day. She’s so generous kind & all around amazing. Sat down explain all details with me and she really cares for her customers . I highly recommend her. It was a pleasure doing business . I will be back real soon to make more purchase. Thank you Ashley you put a smile on my family & I face. ❤️
Went in knowing what I wanted and Natalie was a tremendous help with finding the right style and updating me on the current store discounts and sales happening, will definitely be coming back next time I need anything furniture related
My experience was fantastic. The staff was helpful with everything I needed. My dresser wasn’t in stock and I was able to pay quickly and easily to secure what I wanted. Also free delivery. Definitely will be my go to for all my furniture. Great customer service!
Amazing customer service! Kindest and knowledgeable sales associates to provide assistance. Fast and easy process, no hassle, and supportive. Would definitely go back again! Star was our senior sales associate and she was fantastic!
Vanessa was very helpful and kind. She made our decision on a new couch easy and the whole process was quick. Go see Vanessa for your next couch!
I purchased a willowton king bed, it came with a bit of damage and they were so nice when they came to replace it. The even built the new one for me and installed it before they left. The men that came were super nice and very helpful. They 100% fixed the issue and then some! Would highly recommend. Excellent customer service. -Heather
Our sales agent Amber made our experience very easy and comfortable.
Skylar and Ashley set me up with a dope couch and coffee table set. 10/10 would recommend Ashley Furniture.
Jarrod, was extremely helpful and answered all questions. It was nice fie him ask us questions on the items we were interested in before showing us the right items.
Friendly, helpful staff . Only thing I don't like about these places is people like to follow you around and not let you look. Other than that no complaints ! 👌
Our sales person was courteous, treated us with respect Knowledgeable about the product. Helped us with the price. EXCELLENT SERVICE.
Had the best sales lady ever. Put up with me for hours trying to find the best couch! Tons of patience, extremely honest and helpful.
Great customer service! Amanda went above and beyond helping us get what we needed.
Service was great... Maria and Ashley are great!!
Ron noticed me as soon as I walked in and was able to help me immediately. I was looking for a specific unit, while they didn’t have the one I was looking for, they had one very similar that had a better delivery timeline. It was a very easy and quick process which I love when it comes to shopping. If needing any other furniture, I’d easily come back to Ashley.
Skylar was very knowledgeable about the different items I was interested in. She works at Ashley Furniture. If you're needing any home furnishings, go to Ashley and ask for Skylar. She was very courteous, and was interested in what I needed and my budget. I tried another furniture store and the person that tried to wait on me, really didn't care about my budget or waiting on people. GO TO ASHLEY FURNITURE.
Maria was very helpful and the process was so smooth. We were in and out in 20 minutes.
Amber was so professional and helpful. She showed us several options and we purchased easily a couch and chair that were exactly what we were looking for.
Thank you Maria for your help today. It was very comfortable, no pressure. We walked that store several times looking for a good fit to all our needs. Thanks for listening well.
Gee was fantastic getting us just what we asked for, in and out in under 30 minutes!
We had a very positive experience and Ron was very patient with us and answered all our questions
I had an amazing experience. Everyone was beyond polite and helpful. Ms. Star took the time to make sure we got everything we needed and loved was super personable and made you feel like you were hanging out with someone you’ve known forever. When finalizing everything the three ladies at the desk were super helpful and understanding. I would definitely recommend going especially when a sale is happening you can find great deals throughout the store.
I love Ashley, Amanda, & Lydia!!! These women were great throughout the sale. They were patient, kind, professional and super friendly!!! Please VISIT this store and ask for Amanda!
Ron was the best def will be back to purchase more items
Vanessa was very attentive and spent nearly 2 hours showing us mattresses.
Amanda was a fantastic salesperson. Easy to talk to and not too pushy to make a sale. Made our furniture purchase very easy and smooth.
I went in looking for new dressers and I walked out with two and free delivery within my price range! I tried out many new mattresses for a future purchase. Lanicia was outstanding and helped me with all my needs!
I bought our couch 5 months ago and the footrest had trouble closing. I called Ashley and explained the problem and was not happy at first. Lucky, I also purchased the warranty along with the couch. The distribution center called me to set an appointment to look at and take pictures of the couch. Then later called me again to set an appointment to repair my couch. I felt they did a remarkable job of fixing my issue. Their service is definitely trustworthy.
I recommend going to Ashley And seeing Gee! she was super helpful and just made our whole experience a great one
Great experience! Skyler was amazing. She gave my husband and I space to look at what was available on the sales floor, then followed up with us to configure options and find what worked best for our layout and preferences.
I cannot say enough about the superb quality customer service I received from both Ashley and Natalie today! Natalie was patient, understanding, and observant of what I was looking for. She helped me pick out a bedroom and mattress set that I am truly satisfied with. As for Ms. Ashley who was so very welcoming, kind, and went over and beyond. She made sure I did not leave the store without getting every piece of furniture I wanted. She was supportive and helped me with resources to make my purchase affordable and obtainable. I was grateful and appreciative for their services.
After searching several furniture stores with high prices I went to Ashley. Ron assisted me with purchasing a sectional and dinning table/chairs for a reasonable price. If you looking for nice furniture Ashley is the place to go...you want be disappointed. I will be going g back to purchasing hSe my bed room suite and other items.
Skylar was amazing the best sales associate at the store.
Manda has always helped me with my furniture. She really goes above and beyond for her customers!!!
Awesome experience, Tom was great. So helpful and kind.
Good
Great costumer service, the agent Lanicia is amazing. However, the credit department you guys use is terrible, make sure you have good credit companies
Star was great and very helpful! She definitely made the process very easy. I appreciate not feeling pressured or pushed.
At Ashley's furniture store the people are very kind and very helpful.
Amber Goodson did an amazing job taking care of our new furniture needs. Very knowledgeable and helpful.
The Lady at desk was Very Nice,explained everything to me also my Associate STAR is Awesome very Nice lady very informative new what she was talking about I love Ashley Company this my 2nd time shopping there I will come again thank you.
Found a bed to our liking quickly and inexpensive, very helpful salesman
Gee made sure my family’s experience at Ashley was great and her suggestions were on point. She was very helpful, kind, and made us feel welcome. I ended up getting a lovely piece and couldn’t be happier.
After weeks of looking we finally purchased a bedroom set through Ashley Furniture. Amanda was a wonderful help and made the buying experience as smooth and enjoyable as one could dream.
The best experience mattress shopping. Amanda is so knowledgeable and has a great personality. She listened to my needs and worked with me for my gain, not hers. She wanted me to be happy at all cost. Definitely has won my business!
Miss Gee was great ! The minute we walked in the building, she made sure we were taken care of. She was very knowledgeable of the furniture and also provided different options for us. The process was fast and easy.
Looking for a place to buy furniture? Well stop looking and head on over to Ashley’s. We went last night and loved the experience that we had. The manager Ashley, Dalton, and the other staff made us feel like family with no pressure sales. We even stayed 30 minutes after closing and never once felt rushed.
(Translated by Google) Sales associates fine by (Original) Sales associates fine af
Natalie was great! We told her what we were interested in & she knew exactly what to show us.
Vanessa was great to work with no pressure and did a great job!
Great experience, and knowledgeable staff. We loved Jarrod. 10/10 customer service. Would recommend.
Ashley’s sales associate Gee was a very knowledgeable when it came to selecting a mattress. She took her time to explain everything we needed know about the product.
Was having a hard time deciding but ended up getting something we liked with help from Lanicia. She was very helpful and kind from the moment we walked in and I 10/10 recommend her help!
Star was fabulous!!! Highly recommend the Clarksville store
Good.
Gee was great with helping me pick out exactly what I wanted and extremely patient with the decision process! Ashley made it quick and easy to finish up my order as well. I would recommend Gee for any furniture purchases!
Amber was great with helping us pick out a matress.
Lanicia sales associate was awesome!! Very pleasant and helpful throughout the whole process.
Star is the best I love her energy. She is very helpful very friendly and very knowledgeable. Anytime I ever need any type of furniture. I will definitely be back. I am forever a customer.
Our sales rep, Gee was fantastic. The selection was great.
She was very good and took her time with us. To show us everything and talk to us about the furniture. Very good at her job.
Enjoyed my experience there
Great sales and customer service. Will be back soon.
Ashley Furniture is a great place to shop. A sales professional met me at the door and helped me find just the item I was looking for. She arranged timely pickup at warehouse due to urgent need.
Very friendly great prices
I was in an out of the store in less than 15 minutes. I walked in. The sales employee was at the door and greeted me immediately. Very friendly. I told him exactly what I wanted and he took me directly to it. We talked over each one and the difference in comfort and price. I made my choice. I chose to finance. The application took maybe a minute. Quick approval. And signed 2 documents. Received the pickup location and left. Honestly the service was perfect and I have no complaints. Great first impression and I will be shopping at that location again.
Love my purchase selection and the credit terms (12 months no interest)
Star is excellent!!!
Purchased furniture from Ashley Homestore in Clarksville two weeks ago and was told the delivery would take two weeks. Ron was a great help when I was deciding what furniture I wanted. The second week came and I didn’t even have a delivery date so I went to the store to get request a refund.. Well because I paid cash for my entire purchase and wanted a refund I was told they would have to issue a check, which would also take additional days due to the finance department being located at the distribution center and they don’t have large amounts of cash on site. While I was in the store, the manager Doug came to initiate the process but he asked if there was something he could do, so he “made a call” and miraculously my furniture was delivered the next day .. The overall buying experience was great but delivery is a nightmare .. I don’t plan on ever purchasing from Ashley again due to the lack of communication with delivery time frames. All the horror stories I heard/saw on Tiktok about the company as a whole, were definitely true. Oh and I purchased the premium delivery that came with the “two hour delivery time frame” but that was really a waste because they called me 15 minutes before arriving at my residence to tell me they were on the way. I’d rather drive to Nashville and furnish my next room than go to Ashley again.
Maria was very helpful and we were able to complete our transaction from home.
Note wait Lanicia was courteous, knowledgeable and very helpful
We always go to Ashley Furniture for our household needs. They work with you. They are a great bunch of people. We went to get a sectional and ended up with it a new bed and a bench. 😊
Good selection of items.
I visited Ashley Furniture today and Gee was my sales lady. Gee has the best customer service I’ve ever seen in a Furniture Store.
Skyler helped us this go around, but we've bought from Ashley Home twice now. The quality of furniture is great, but what makes it a truly enjoyable experience was the service. They make it easy and quick buying from them.
So thankful for Maria, who helped us buy our furniture. As soon as we walked in she asked us if we needed any help. We responded with what we were looking for and the budget we were working with. She walked us around and showed everything that would work for us. We ended up buying two pieces of furniture, one of which half of it was in stock and the other was ordered. Thankfully it was all delivered together. If we buy any more furniture we will definitely return and ask for Maria.
I cannot speak highly enough of Ashley.. the Store Manager. Every time I go there, she has ALWAYS gone above and beyond to ensure I've gotten the best experience. She is without a doubt, my go to girl when it comes to purchasing new furniture or accents. SHE, is the reason I keep going to Ashley on Merchants Blvd in Clarksville. Her happy, positive, always willing to go that extra mile attitude sets her apart from all others. She is a true asset to your company and should be recognized for her outstanding customer service! Thank you Ashley for always taking such great care of your clients. You have my vote for #1 employee of a lifetime!
Great customer service!!
This is my second time visiting and purchasing from this Ashley HomeStore. I honestly had great interactions during each of my visits. Natalie, from sales, takes excellent care and the overall experience with her goes well beyond finding the best outcome for my needs than just selling furniture.
All went great! Well, I wished the warehouse would have unpacked and kept the box. The service was fantastic through the whole process though. Thanks!
Great experience.
Skylar was a super store. Best customer service I’ve ever had and very creative and knowledgeable with her collection suggestions. I can’t wait to get my new furniture from Ashley’s!!
Jarod and the rest of the staff was great, found exactly what I was looking for at a great price
Great experience with Natalie. Made everything easy.
Casey was a wonderful sales associate and was very helpful! She let us move things around to get the perfect furniture pairings in the store and made sure we were happy! Everyone in the store was so inviting! Can’t wait to get our new furniture!
We came in 45 minutes before close looking for a queen size bed within our pre-approval budget. Gee was able to help us find one within our budget, and get us squared away with two nightstands as well. I absolutely recommend y’all see Gee!!
Jarrod was very helpful in our decision making. I know we are going to love our sectional, love seat, and mattress! Thanks so much!
very friendly
Wonderful. Quick and easy. Price matched to honor their online site for the best deal.
Skylar was absolutely amazing!!
Great price good quality furniture. The delivery and setup was on time and great job. Very satisfied I will definitely buy again.
Very professional, asked questions about needs both comfort and medical related. As my wife is an amputee Ron went over benefits of several lines of matress. Extremely knowledgeable and helped us make the best choice for our needs. Thank you sir!
We love this store! The whole staff is super friendly & so helpful, Jarrod especially! We’ve purchased 3 pieces of furniture from the Clarksville Ashley store over the last 2 months. Every time we go, we look for Jarrod to help us. He’s so friendly and super knowledgeable. They have a huge selection of beautiful furniture, decor, accent pieces, bedding, etc., and there’s always a great sale going on. 12/10 would recommend!
Star did an excellent job helping us find the perfect bed.
Jared was awesome. In and out in 15 minutes
Jarrod was great to work with. He was extremely knowledgeable about all the products and made our purchase very customized to my wife and I's needs. I highly recommend him.
Gee was super helpful and fun to work with. Great personality.
Gee was absolutely wonderful and so helpful in assisting us to find the perfect mattress. Thank you so much Gee!! I highly recommend. 😊
The salesman Jarrod was so helpful an attentive in helping us buy a mattress for our teenage daughter. We will most definitely be back!!!
I came in to Ashley Furniture looking for a dining room table that can fit a family of 6. Found the perfect table and was so well accommodated by Skylar! She was amazing. So pleasant and provided all the information I needed. I would also like to highlight Doug who offered a plate set with the dining table! I cried tears of joy. This was an amazing experience and excellent customer service I was provided on today. Thank you Skylar, Doug, and Ashley Furniture for making my day! I love my new dining room table and will definitely be back ❤️
Everytime I've gone there the people are always friendly and ready to help . Good quality furniture as well .
If need anything I highly recommend Dewayne at Ashley furniture in Clarksville! Super knowledgeable and made buying our furniture super painless and quick!
Very friendly and allowed me to walk around and look. Very helpful.
Funny that the service manager from Ashley’s name is Ashley. Overall I have definitely had some issues with quality and delivery….but, Ashley has been such a pleasure to work with and consistently helps me with anything I need assistance with. She’s goes out of her way to make sure I am taken care of. If it wasn’t from her I might not have purchased from Ashley furniture again, but, due to her amazing service and support I will buy again. Thank you Ashley from Ashley!!!
The help we received from Gee Duke was exceptional. She was welcoming, funny and very helpful in our entire process. Thank you Gee!
Friendly service and have lots of nice furniture to choose from. Will definitely come back if I need more furniture pieces!
Skylar was the best about explaining everything it was a pleasure dealing with her
Manda was very helpful and knowledgeable. Easiest furniture buying experience ever.
Maria was super helpful and kind. I had a large order and took several trips into the store to confirm what I wanted. Maria had such patience with me. Great experience in the store and now I can’t wait for my furniture to be delivered!
Everything was absolutely perfect. Our sales Associate Casey did an wonderful job on providing us every information that we needed. Can highly recommend. We found our dream couch and we are more than happy!
Went to Ashley Homestore on a whim one day, after mulling over needing a new bed and mattress for months….expected to have to make several trips to decide, or be there all day. But LANICIA had me settled on the mattress of my dreams, bed that I love and payment & delivery squared away in less than 2 hours. I won’t even speak on the deals she was able to get me…I was deeply impressed and happy with her assistance. I’ll update on the furniture when it arrives.
Fantastic service from the crew at Ashley HomeStore in Clarksville. We were just kinda shopping around for a good reclining sectional set and found the right one at Ashley. Jarrod was the Sales Associate who helped us and he was NOT overbearing and following us around the store like we get so many other places in town. He just hung out and was there when we had questions...and we had questions. The purchase of our set was super easy and the delivery was fast and well done. It was a heavy set and the two guys who delivered the furniture with Red Knight Distribution Center certainly need a pay raise for getting that stuff up the stairs. Good stuff all around with this deal. Thanks guys!
Amber was very helpful and helped us get a wonderful deal!
Skylar, Melane, Chanele, and Shawn were more than helpful in finding the furniture I was looking for. Wonderful staff and fantastic customer service.
Great customer service! Quick & Easy
Jarrod was the one to go to! Not only great customer service, he got us excited for our new comfy couch.
Star did a wonderful job with my granddaughters purchase and mine also would recommend her for sure
Jerrod was awesome and helped me find the perfect table and chairs!
Loved doing business here! All employees I dealt with are very efficient and friendly I will purchase here again! And, they are having some really good prices on Mattresses right now! Thank you Ashley home furniture!
Just perfect 👍🏽
My salesman work had to please me in getting what I wanted for the best price
Beautiful selections with great service!
Ashley is the best! Top notch customer support!
Ron was amazing & helped answer everything we had questions about. The deals are awesome right now & no one was too pushy or made us feel pressured to buy. We are happy with our experience
The only furniture store that I will ever buy from. Ron and everyone at Ashley Homestore on Merchants Blvd, Clarksville, TN are absolutely amazing. They not only take care of you with the price, but all of the way through delivery and setup. Thanks Ron and everyone at Ashley Homestore 😘
Everyone was very helpful
My sales person was very helpful
It is amazing how a 5star rating can drop. We bought a very nice sectional two years back and had an amazing experience purchasing it. We also got the insurance for repairs and what not. About 4 months ago something broke in the sofa and when you sit on one side of one of the sections it goes down almost 4 inches lower than the other side. This is why we got the insurance. The very 1st time we needed to use the insurance they send some random local person to do the “evaluation” of the couch. He came took off the cushion took a few pictures and left. Didn’t even remove the section of the sofa and open the bottom to look inside. They came back and denied the claim saying it was normal wear. I called Ashley and a manager said they would look into it and get back with me. 4 months later nothing. Experience was great when we were buying something but the after sale support was very poor. Update: after more than a month of this review being posted there is still no response from Ashley. Another sign of very poor after sale support. Another Update: they have assisted us with our issue and did it very quickly. Now the after sales support matches the rest. Thanks!!
Once again I had a great experience at Ashley Furniture Homestore. They have always been willing to work with me. I will continue to buy furniture here in the future for my home needs.
I received help from Star as soon as I walked in the door. She gave a warm welcome and was able to help me find what I needed in under 10 min. Great service, great people, and great options at a reasonable price.
Star was so friendly and helpful! Ask for Star, she is delightful!
Ashley, the Customer Support Manager and Lanicia, the sales associate, went out of their way to help me choose a good mattress and get the financing that fit my budget. They even stayed past closing hours a few minutes to complete the sale. I appreciate their dedication so much.
Great service. Highly recommend.
The sales staff was very helpful. If you want to roam and not be bothered, that is fine , but staff is more than happy to assist. We were helped by Dalton. He was very helpfull, and friendly. We never go anywhere other than Ashley for all furnishing needs.
The staff was absolutely amazing answering all questions that we had to ask and broke down price range so that we can weigh out our options and her name is Ms.Gee that gave me the opportunity to have a long gray couch in the living room.
Very nice people and good service
very satisfied with my several purchases. Ron was a great help taking us thru the choices available. Found what we came for. Merry Christmas to us!!
Gee is the GOAT. First time buying furniture, expected a car salesman style experience. Was pleasantly surprised to not have extra purchases pressed on us and help to make the process of getting it to my living room easier.
Great experience!
So far the sales experience has been good.
Excellent customer service! From the Sales rep Dewayne,store manager to Lydia in the office they all were incredible and so helpful!
Jared! That’s his name! What a wonderful guy.. no pressure, no haggling, very funny.. customer service was spot on! Now, my furniture hasn’t been delivered yet and will come back to review that in full..but this man needs a raise like YESTERDAY! Sir, if you’re reading this, change nothing. It was an absolute pleasure. Have a blessed rest of the day.
The staff are great. The customer service is awesome as well.
Here again! We'll we walked in today, and we were greeted by Gee! Wow what a wealth of knowledge and a FANTASTIC personality! We were very happy with our visit! Another new purchase. We would like to thank Gee and Scott for the help today. I'm sure we.will see you again!
Excellent costumer service! Jarrod was our sales associate and he help us with everything we was looking for! Definitely one of our best experiences! Thank you so much!
Amber was very helpful and worked closely with us understanding our needs
This place is awesome. We’ve been coming here a few years and love it but never left a review. And after todays experience I was just like “ppl need to know it’s great here”! Great service like always and no pressure. Huge selection! Just come here to buy furniture guys.
Skyler was great. Ask for her
Our salesman was very helpful & kind.
Lanicia helped me pick out exactly what I needed and immediately ordered the pieces that weren't in stock. I was able to pay and get delivery set up within 10 minutes. I will update my review after I receive my furniture. So far it's been a good experience. Lanicia is a great sales associate!
My experience with the Ashley Furniture store has been a challenging one. I purchased a master set and a breakfast table. All my items were somehow damaged even though they kept replacing them. The experience with the specific items was stressful; however, the store and its team, especially store managers Ashley and Casey, went above and beyond to make it right.
Shout out loud for Amber ! Very welcoming and knowledgeable person , full star service thank you so much ! Loved shopping in Ashley , all time favorite 😊
Very knowledgeable of their products, was in and out quickly. Thanks for a great shopping experience.
We bought our furniture here with help from Amber. She was amazing and helpful but not salesy. She wanted us to genuinely enjoy our furniture. She made the process fast, simple and enjoyable. We will buy all our furniture here and from Amber in the future. Thanks Amber!
Excellent service from Doug the manager
Casey was my Sales assoc. she has helped me in the past as well. I have found she is very knowledgeable of the store and furniture and is well prepared to be able to run numbers and answer questions. I have always found this store and Casey very attentive to customers needs.
Best customer service (especially from the worker that helped me make it easy) I have ever had when shopping for furniture! I would recommend anyone to go!
We had a great experience! Natalie greeted us at the door and explained the sales going on and where to find what we were looking for. She didn’t lurk behind intimidating us. She checked on us about about halfway through just to see if we had any questions. When we were ready she was easy to find and very friendly. If you’re in need of furniture we highly recommend talking to Natalie.
The nice sales rep, was able to accommodate my needs, and explain thoroughly the pros and cons, on the different mattresses to choose from. Thank you.
Jarrod did a superb job.
I always shop here. I bought a couch a few years ago and wanted to replace the cushions. We had a miscommunication and I only received the padding. I was upset, as I have family coming in fornthe holidays. to be frank I had a meltdown. Within minutes they had a solution for me, and all is resolved. I've rarely see such quick and caring customer service. THANK YOU ASHLEY FURNITURE!!!
Amber and Lydia were extremely helpful and patient with me in my selection and purchase of my new furniture.
Star assisted us. I told her what we were looking for, she showed me all the options and I made my purchase .I was in and out quickly. Very friendly and helpful staff.
Twice bought from Skyler and the Ashley store. Highly recommend both. Kevin and Lisa E.
Excellent service and flawless buying process. The selection was also nice. The sales rep was knowledgeable and helpful. 10/10 will be back for any furniture needs.
Ron was so helpful! I will be doing more business with him!
Lynda Givens (Clarksville, TN.) was the BEST salesperson ever. She found us exactly what we wanted and it looks Awesome. We are so happy! Thank You Lynda
Marie was a big help in selecting an adjustable bed for my mom.
Jarrod was supper nice! My fiance and I went in with a theme and idea of what we wanted and Jarrod made the process of getting the set we loved super easy and stress free! I 1000% recommend buying with Jarrod he's awesome!!!
Very helpful sales person
Amber was absolutely amazing she was very friendly and informative. Great service!
Tom was fantastic- helped me pick out a new mattress on a time crunch. Totally think his supervision should get him a hamburger :)
Had an amazing experience buying furniture for our entire home here! Amber immediately approached us and began helping us with any questions we had. She went the extra mile in helping us select furniture that would match our home and she made sure the process was as simple as possible for us. Amber was so amazing and helpful to us!
Right from when we entered, Casey was very friendly and helpful. They had a wide selection of sectionals to look at and do the butt test on, and even more varieties to choose from online. That surprised me because sectionals didn't used to be so abundant. They were running a great sale right now so we got our sectional, coffee table and matching end tables at a good price.
My salesman was Ron I had a good experience, he was very nice and helpful .
I have been shopping for recliners for several months. Today my son came into the store and bought himself a recliner at an exceptional price. I immediately made a phone call to his salesperson, Maria Newsome and purchased 2 of the same recliners for myself! A couple more phone calls and an hour later the deal was sealed. I live 50 minutes away. So convenient. Thanks, Maria.
This was the easiest and least hassle experience to furniture buying. Ron and the rest of the staff were great.
Dewayne is amazing! Best experience we have had buying furniture in a long time 👍
It was a very pleasant buying experience. Amber, the salesperson, was very helpful and professional and was wonderful at listening to our requests and helping us find a piece of furniture that meets our needs. I am very pleased with the whole experience and will certainly return again in the future.
Ron was very helpful. He answered all our questions. We were able to take our time and look, there was no high pressure to get the sale.
Amber was very helpful in getting us what we needed. Would recommend!
Ask for Ron, great guy!
Scott and his brother delivered our couch today and they were friendly, Knowledgeable, and very Cautious. 5 star for sure. Mary H. And Dewey Dennis
We found a bedroom set we hadn't seen anywhere else. Ron helped us with purchase, and it was an easy process.
I would recommend Ashley to anyone. The quality of furniture is wonderful. The customer service is great.
Mrs Ashley is Amazing!!! Excellent Customer Service, From walking into the Store She assisted us in every way if YOU want to save get a deal and Exceptional Service ASHLEY definitely is your girl!!!! She is Truly an asset to the Company
Maria was awesome! Definitely made my experience very easy . She was very informative. Will be back
I will definitely be shopping here more often. My go to furniture store. The prices were competitive and better than any store we went to. Manda was amazing. She dealt with us diligently and made sure all our expectations were met. If you go to Ashley’s ask for manda, highly recommend!
Good furniture at good price. Easy financing
Dewayne was so awesome. Loved my experience with shopping for everything we needed.
Rude, horrible service, pushy.
Seamless purchase, my purchase was in stock and ready for my pickup once I arrived at the warehouse.
Went to Ashley to furnish my home and thankfully I had Skylar to help me out. She understood what I was looking for and helped me pick out some great pieces. Would recommend her and the store to anyone looking for some furniture.
Amazing customer service recommended 100 percent
Casey was awesome!
Thank you Gee for all your help !!!
Very friendly and helpful. Worked with us to find a good fit.
Friendly, personable, and attentive to our needs
We just had a wonderful experience buying a couch from Ashley Furniture today! It was the right style and price and such a positive buying experience. Gee helped us find what we wanted and didn't try to push us into buying anything we didn't want - her friendly, non-pushy approach to helping us was refreshing and wonderful! We will definitely be buying furniture from this store in the future, especially if Gee is still working there!
Jarrod was great, he went above and beyond to help me.
Ashley’s furniture use to be my favorite furniture store. They have went downhill if I could give 0 stars I would. I ordered Furniture from them back in march they didn’t deliver untill June after already being told it was in stock and would not be delayed. These 2 guys pull up in a enterprise truck with broken furniture. Customer service says oh we will reorder we waited an additional 8 weeks. 2 more guys come in a enterprise truck. Bring the furniture in and then say oh we don’t have hardware to assemble the bed. That was 3 weeks ago my furniture is still sitting in assembled. Talked to 3 managers no one has showed back up nor have we been compensated. Really thinking about to sue.
Everyone knows furniture shopping can be stressful, and it’s even more stressful when you add a small toddler in the mix. However from the minute I walked in with my Husband and son Dwayne was there. Once we told him we were looking for a living room set he pointed us in a direction and gave us Time to look. He didn’t hover over of us. He allowed us to look around and then came and asked what caught our eye. When our son got restless and on the verge of a meltdown he brought over a small toy he didn’t have to, but Dwayne did so that my son would be distracted while we shopped. He laughed and joked with us making what would’ve been a very stressful a very smooth and easy shopping experience. Hands down will be back to get our bedroom sets next from him.
Star was awesome helped out so much found what we needed was patient just an overall awesome experience and definitely plan to continue to do business there in the future
Everyone was great, best furniture experience ever
The sales person was so knowledgeable and helpful through the whole experience! Thanks so much!
Ms. Maria at Clarksville 's Ashley Furniture was very helpful and ready to assist me in my search for a dining room table. In a matter of minutes, I made the purchase without any delay in the process.Thank you, Ms. Maria.
Had a fantastic experience working with Amber. She was able to get us the best prices and matched furniture to our needs and wants.
We seen Lara at furniture connections, told her what we wanted and she ordered it. It's in and ready to be delivered but the room It's going in isn't ready for it yet.
Very customer friendly. They work with you and allow you time and space to decide on your purchases. Ready to answer all your questions. Thank you Natalie! **Natalie rules and Ron drools!** :).
Dalton was a true professional and helped us get everything we needed to get settled in to our new home. 10/10 would recommend.
Amber was just so friendly and not pushy at all, I did not purchase anything this time but I will definitely be back.. thanks amber
Recently purchased furniture for my entire house from Amber at Ashley HomeStore in Clarksville TN. Incredible customer service and support. If you want the easiest, most enjoyable furniture buying experience, you’ll definitely want Amber to be your Sales Associate. Amber and the Clarksville store are hands down the best!!!
Amber was very helpful
Went to Ashley Furniture to look at living room furniture and Amber helped us. Amber was an awesome associate and sold us a living room suite. She was very helpful and polite. Will definitely ask for her on my next visit or purchase. Thank you for a great experience!!!
Excellent customer service by both Ashley and Ron. Good selection of products. Prices well within reason. Very good quality of products. Would recommend to others!
Fantastic service, Amber was quick to be friendly informational while making sure I got exactly what I wanted. Will be back for sure
Amber was a delight! She was super helpful and a pleasure to work with. She was not pushy in the least and was very patient as I kept changing my mind. She is definitely my new go-to!! I ended up buying more than I initially planned on, not because I felt pressured, but because she worked with me to get the best discounts possible. Ask for Amber and you won’t regret it!!
Ron was awesome! Thanks so much!
Amber was incredible! Very patient, kind, and helpful! She made the whole experience seamless! Go see Amber for all your shopping needs! You won’t be disappointed! :)
I had a great experience. The guy I dealt with was very professional and knowledgeable. I went in expecting to find one item and left with multiple items for good price points. I recommend Ashley Homestore to anyone looking for quality furniture.
Amanda was fast and efficient with our couch and loveseat purchase. We were in and out in 10 minutes after our selection was made. Love the warranty option as well. Great for our family, because you never know when accidents happen.
My wife went to look for living room furniture and Dewayne got us exactly what we were looking for and in our price range. We will definitely be back! Very friendly and professional!
Amber was excellent in helping us find a mattress. She was very patient and non “pushy.” If you need any furniture go in and ask for Amber.
Dalton was amazing! Did have what we were looking for but he helped us find something better
Natalie was very patient and helpful!
Natalie was amazing. Super friendly and helpful. The rest of the team was also very welcoming.
As a former Recruiter, I understand sales and all the tactics they use. With that being said, I was extremely impressed with my sales associate Amber. I was upfront and honest with her by telling her that I was going to purchase in the next couple of days and I would come back to see her. She was so nice, polite, unintrusive and was very, very helpful. She done such a great job helping me piece together a deal that would fit my budget but also not sacrificing what I really liked and wanted. I was amazed at watching her go on 2 or 3 devices seeing what kind of discounts she could get me to help align everything into my budget. Somehow she was able to get me a clearance mattress that was brand new instead of the floor model they was selling in the clearance room. She was the one who greated me with a very warm smile and hello as I came into the store. I cannot put into words or express enough how well of a job Amber did. She wasn't concerned about her commission. She concerned about helping me get the best deal she could and for that very reason, I bought my bedroom suit that day due to her amazing customer service. She definitely needs a raise or someone else will snatch her up. She is a gifted and natural salesperson. Ask for Amber, you'll be glad that you did. 🙂
Very nice. We went to purchase furniture for our sunroom. Found something we liked. Price was great and our sales person Ron was great to work with. We also got a new mattress. If your looking for great furniture go see Ron Jones Highly recommend
Lanicia was extremely helpful and knowledgeable in assisting us with our purchase. She even was kind enough to lend her opinion when asked. All the staff in the store that we came in contact with were extremely helpful which made our experience that much more enjoyable.
Ashley & Amber were AMAZING!! So helpful. They went out of their way to help us. Amber showed us multiple sectionals and try to help us find the perfect one. Ashley was an OUTSTANDING manager.
Amber helped us find a couch that we absolutely love! She was so sweet and extremely knowledgeable! She didn’t push us to make a decision which made it a very friendly and comfortable environment! 100% recommend anyone who comes to ask for Amber!
Amber helped us find a couch that we absolutely love! She was so sweet and extremely knowledgeable! She didn’t push us to make a decision which made it a very friendly and comfortable environment! 100% recommend anyone who comes to ask for Amber!
Love the quality and comfort of this beautiful furniture . the sales person , Jarod was an absolute delight. no pressure and totally knowledgeable. They extended the delivery ( i’m out of bounds ) for me. i am more than happy with my experience!!
Amber was the one who helped my boyfriend and I the second we walked in the door (in search of a couch)! She was informative and personable. We really appreciated how patient she was with us! She’s extremely good at her job and we will definitely back!!! The whole experience was lovely!
Maria was great, thanks for your lovely customer service. We love our new recliner, it is the best. Will buy more furniture here in the future.
Dalton at Ashley Home Furniture was awesome. He greeted us as soon as we entered and showed us exactly what we were looking for in our budget. He gave us multiple purchase options and allowed us to choose the best option for us. He was extremely helpful, patient, and had a great attitude. Very great salesmen and I would recommend anyone to go to Ashley just to see Dalton!
Amber was very sweet and very helpful and answered all my questions
Thank you Ron for helping me purchase my new mattress! He was very helpful and answered all 100 of my grandmas questions 😂👍🏾 Will definitely be back for future purchases
Natalie was the associate who assisted me today. She was very friendly and knowledgeable on my items as well as explained everything thoroughly. She greeted me as soon as I walked in the store also gave information on different items that were on sale. I will definitely be coming back because I felt more than welcomed with her assistance.
Ashley (Ofc Mrg name) and Skylar were absolutely wonderful to work with. Skylar took her time to understand my needs and the frustrations I had with a previous Ashley’s rep in Texas. She fixed everything!!! She listened to what I wanted and provided the best solutions quickly and ended up saving us money as well as delivering ahead of schedule. I would recommend this store and the Amazing employees (especially Skylar) to anyone in TN/KY area. Great work team!!!
Thanks to María I had a great experience at Ashley! She was very professional and knowledgeable.
Can I take a moment an compliment the awesome customer service I received today from Jarrod! He was very patient with my large family and very kind!! I would recommend him and this Ashley’s to anyone that needs help purchasing new furniture! Thanks again Jarrod! You are the MAN!
We are pleased with our shopping experience today at Ashley Furniture. We weren't sure if we would make a purchase. Dewayne helped by informing us about the furniture. We didn't feel rushed in making our decision. We are looking forward to a pleasant experience with our purchase.
Dwayne was amazing. We got there knowing what we wanted and he was on it! No sales moves, just there to help. I loved it, I was dreading the shopping process but little did I know that it was gonna be super smooth!
Very nice variety and customer service was great.
Scott was excellent! The best service and very prompt. I would recommend Ashley Furniture to my friends and family!
Do not buy their warranty. The company will give you the run around.
My brother and I came in here on 8/21 to purchase an oversized recliner. We went to apply for a store credit card and the kiosk is literally facing the sales floor. So anyone walking by can see your full address, social security number, phone number, date of birth annual income. When I addressed my concern for security, the sales representative said I'm not the first one to be complaining. Yet they have done nothing about it to make it more secure for the customer. Come on Ashley furniture DO BETTER!
I went in looking for a sofa and had some complications with my order. Mrs. Maria was extremely attentive to my needs and worked hard to find something in my budget that I loved. I will definitely recommend her to anyone that goes in and I will be back to work with her again soon.
Top Quality furniture, courteous and professional service.
We worked with Miss Star and she was so fun and SO helpful! She made us laugh and she was quick to make sure we could find what we needed! Star was amazing and if you stop by, have a chat with her!
Customer assistance know their way around the store. I recommend Dalton, he does a great job.
We found plenty of willing sales associates. The item we wanted was soon found and purchased. Now to wait for it to arrive.
Amber was awesome and did a great job helping me find exactly what I wanted!
Amber the sales associate was fantastic, did on the spot prices with various options. She did not hassle us the whole time and let us browse. She did an awesome job and just didn’t consistently bother.
They are very friendly and know what they’re doing and can get you in and out in a hurry
Wonderful service friendly sells people will definitely shop there again
Very professional and didnot pressure us in anyway.
This review is for the Clarksville,Tn location. I have been unsuccessful with being able to contact anyone from the Ashley store in Brentwood, Tn where I purchased my $3,000 plus mattress from. The mattress needs to be installed and when I reached to the Clarksville location they took care of everything for me. I appreciate all they did to help me.
Salesman Ron is absolutely rude and pushy
Manda was awesome at helping us and didn’t hover when we came in. She was great at answering all of our questions and letting us know about delivery times and what was in stock. I would highly recommend her to anyone. I will be back for other purchases.
Friendly staff that made my shopping experience light and easy. I recommend Amanda McCaslin she helped answer any of my questions and had me in an out within 30 min.
Thank you Skylar for making my purchase experience nothing but spectacular! You took the time and asked all the right questions at the right time! Your sales skills are on point, well done!
Star and Ashley were outstanding! Me and my wife are very pleased with our purchases!
Lanicia was friendly, helpful and not pushy.
Great, professional, friendly, and knowledgeable sales staff, especially Amber. Really took the time to work with my current needs when looking for a new sectional couch. I highly recommend them.
Ron is an exceptional salesman!! I went to the brick and motor to actually see what I was going to order on Ashley's website. But with Ron's expertise, I ended up choosing a different couch and full leather power recliner. I really would like to thank Ron, and I fully recommend Ron and the Ashley Homestore for all of your home furnishing needs.
I was impressed at the professionalism of all the staff and especially our salesperson Maria. She showed interest in our wants and offered us many options. She is a great asset to your company.
Sales associate Dewayne was so kind and very helpful and awesome customer service.
We worked with Ron Jones and he was very helpful and had amazing knowledge! Also the other people working there were so sweet and helpful as well. Great place to shop and even better employees!
I love my recliner and the folks were attentive but low pressure
They were amazing at getting our couch delivered fast and they were very competitively priced on there furniture. We will definitely use them again in the future.
no pressure sales. Star offered facts and features of the products we considered and recommended other options. The delivery was fast and friendly, with all delivery packaging removed.
Leroy is your guy!! Excellent service, very knowledgeable and great guy.
Please don't go there. Everything is over priced and people just don't care. Went looking for a living set and could not buy a set. Had to buy everything individually, than tried to charge me more when I got more than one. Go anyplace else. Just stay way from this for ever!!!
I thought I knew what I wanted until I saw the couch. They had it in stock and added an additional armchair for a great price. Delivery was set around my schedule easily and everything was quick and seamless. The variety they carried was impressive and beautiful. We’ve actually chosen a couple more pieces to add to our home! Definitely recommend.
Found everything we wanted at a great price. Had great sales person Natalie and all there girls behind the desk amazing group of ladies. Thank you
Very helpful and friendly service!
Great customer service! I’m moving to Clarksville and wanted to get started on purchases for my apartment…Chanel and Dalton were amazing! Thank you guys so much!
Went very well, prompt se4vice
We appreciate the help that Casey the salesperson provided us. She wasn't pusher but listen to what we were looking. Thanks Casey
I know stock and delay of shipment is a common and very frustrating thing right now, so the fact that I walked in to my local store and walked out 30 minutes later with not only the couch that I wanted, at a very decent price and only a one week away delivery date, was incredible. Thank you to Lanicia at the Wilma Rudolph location!
The saleswomen Amanda the Clarksville, TN store was not only helpful but very personable. I did not feel pressured or rushed. Not only was Amanda great, but the store manager and others were friendly and made feel as though we were old friends. I highly recommend this store and its staff to anyone wishing to purchase furniture to definitely consider them first.
Great salesman. He showed us what we wanted to see and we got a good price on a king mattress and an adjustable frame. They delivered and set up the bed frame in a professional matter. BUT the service after the sale is terrible. The day i bought the frame I ordered a set of headboard brackets. They allow you to attach a headboard to the adjustable frame. Some time later I called the store to check on the status of the brackets. I was told that someone from the service department would call and give me a status of my order. I waited for their call but it never came. I call the store again and got the same story. This happened at least 3 more times. And finally I get a call from the service department yesterday. They informed me that the brackets were ordered YESTERDAY 3 months after I placed the original order. The service department manager said they are sending some service guys to my house to see if they can come up with something so I can attach my headboard to the frame. I waited 3 months for a set of brackets that were never ordered. I could have made a set of brackets in that amount of time. I’m just waiting to see how much longer before I get the brackets.
Helen, Nathan and the crew are very friendly, professional and efficient. They work cohesive walk in customers along with appointments. Thank you for being consistent with all of your customers new and returned clients.
Jarrod was our rep and he did a great job informing us on the process for delivery, and when our second order would arrive with a realistic time lines. I didn’t feel like I was being pressured to make a purchase. check out was fast with their new system as well.
This store is fantastic. Even though the couch we bought did not work out, Ashley (the store manager) was amazing and helped us get the return started with no questions asked. Dwayne was our salesperson and he was also great! I’d highly recommend going to see these fine folks!
Everyone was so helpful. Thanks a bunch. Huge shout out to Jared. He did a wonderful job.
Super
Store was in great condition, clean and orderly. Staff was incredibly helpful and knowledgeable about deals, sales, and financing.
Always friendly and wonderful interactions, and a pleasure to buy from Ashley! The staff always makes sure you’re having a good experience! Love buying from them!
I’ve had nothing but great experiences with Ashley in Clarksville. Every time I’ve had an issue finding an in stock piece, they have always had them available! I’ve had wonderful customer service each time!
I inherited my father’s recliner after he passed away from cancer in 2016. With 2 small children who loved their “Papa” naturally they wanted to sit in it. As usual with siblings, fighting ensues and something gets broken: in this case it was the scissor mechanism. After reaching out to my local Ashley Furniture in Florida and Customer Service I was left hanging waiting to see if the warranty was still valid for replacement parts. I had the pleasure of working with Doug Protivansky when I was in college at a sporting goods retailer and remember seeing his dedication to customer service and doing whatever it took to make the customer satisfied. Feeling dejected and at a loss, I took a shot and contacted Doug (In Tennessee !!!) right before the anniversary of my dad’s passing because this recliner is my keepsake piece. My pops must have been listening because not only did Doug find the replacement scissor mechanism in less than 2 hours, it arrived on the day he passed away! The scissor mechanism went in with 4 screws and pop’s recliner was back in business. There are very few people in this world like Doug. You can’t train or teach empathy, compassion and genuine care in the customer service industry, it comes from the heart of people like Doug. On behalf of my pops, thank you again Doug, you are one of kind my friend.
Amber is the best, her customer service is top notch. I love the energy she brings to customers. I'm definitely going back to get more furniture!!
We had a wonderful experience at Ashley Homestore today. We went to Ashley so our daughter could pick out new bedroom furniture for her birthday. Jared helped us find what we were looking for and more! He was friendly and knowledgeable, invested in our needs and interests. After our daughter picked out her furniture, he also helped us find the perfect living room set!
Today’s visit was incredibly pleasant. Ashley has always been one of our favorite places for customer service. Ron helped us today and he went above and beyond to make sure we left with what we needed. He even voluntarily did price comparisons. Most people just try to sell the most expensive thing but he did not. We will get all of our furniture from Ashley from now on as well as continue to recommend the store to others. The price is better to boot!! KEEP IT UP ASHLEY!!!!
Very helpful
We had Jared Scott as our salesperson and he was phenomenal. True professional. Showed him a picture of our space that we were trying to furnish. He was very attentive and gave us his honest opinion on design ideas. Helped us stay within our price range. Best experience we’ve had furniture shopping and made it really fun.
Natalie was so kind & helpful! We walked into the store & she greeted us, but then allowed us to walk through the store on our own & view things. That was so refreshing because most stores will send someone that’s right on top of you during your entire visit. Once we were ready we went to the front & she came to help us with what we needed. The mattress we wanted wasn’t in stock today, but she tried to find us other options with the same type of comfort, that were around the same price. We decided to purchase the one that wasn’t in stock anyway & just wait so she took it upon herself to go into their database & find out every bit of information, that she could, on when that mattress would be shipping next. We got to the front to pay & the blonde lady up there was super pleasant as well; I wish I’d have gotten her name! They helped us close our purchase & remained very helpful, informative & kind during the entire process! I will return to this location just because of these two ladies!
Skyler was awesome! Mother found what she wanted, good price and ho pressure.
I went to Ashley Furniture Home Store to purchase a bedroom suite. Skylar was my sales person! She was very professional and friendly. She explained all details of the purchase in a clear and concise manner.
Great experience. Super friendly, willing to help.
I called and spoke to Natalie and told her I was looking for a recliner for my dad. When I got to the store I met with Natalie and I found the recliner I ended up getting. I was looking for a taller in height because my daddy is tall and was having trouble getting out of his old one. But Thanks to Natalie she hooked me up with the recliner I was looking at.
I always have an amazing experience. Customer service is greatly appreciated! Skylar a senior sales associate knew exactly where to point me and gave me great advice!
We had a great experience here! Skylar helped us find everything we needed while giving us the best deals possible. She was so professional and sweet, highly recommend her and Ashley Furniture!
The staff was great and we highly recommend this location.
Phenomenal customer service as usual. Love shopping here! Seems like I have lucked out and got two very personable sales reps. Loved that we were vibing over the look I was going for. Hands down excellent customer service from entering the double doors to checking out.
Jarrod is the best, will definitely be back
I came in and spoke with Jarrod and he was super helpful and knowledgeable, thanks a bunch :>
First review ever,but these three ladies deserve this and much more. I went in hoping for a miracle and that’s when I met Natalia,Marsha,and Ashley.When I tell you that these ladies went over and beyond to make sure that my vision of what I wanted came to,and very very very much affordable.They patiently worked with me,and I came out with three rooms of furniture and a price that’s going to allow me to sleep very well at night.Go pay these ladies a visit and I promise you that you won’t regret it.Once again thank you Natalia,Marsha,and Ashley!!
Excellent customer service, all of the staff was very helpful and friendly. A very enjoyable shopping experience. They let me browse in peace and answered any questions when I had them. Would go back to purchase from them again.
Star and Ashley were beyond impeccable today ! They were extremely helpful and gave great advice. I’ll definitely be returning thanks to them !
We had to visit for a warranty claim, Ashley the store manager has made sure that we understand every step of the process. She didn't pressure us into a purchase and simply made sure that we understood we had 6 months to make our purchase. Ashley also explained to us each of the locations that we could purchase from and how to make the purchase happen in the event that we went to another location. Very accommodating and very nice store, the staff was very polite and did not pressure for a purchase.
Jared was an awesome salesman! Didn’t feel pressured at all. He asked a lot of questions to get the feel for exactly what we wanted. Would do business again!!
Amanda was amazing helping our buying purchase! We will be back again.
There prices and they where very helpful
Casey was the best!! She took her time and went through a few different options for living and bedroom furniture.
We had a great experience. Dalton was helpful and extremely knowledgeable.
The store was very neat and they had what I needed in stock. They also priced matched my furniture and I saved a bunch. Thank you.
Looked for furniture to furnish my new home. Upon entering I was greeted by a very nice woman who asked me what I was looking for and if she could direct me. I took a few minutes, wandered, scanned, and got an idea of what it was I was looking for. By the time I was ready to ask questions behold a salesman was right there to answer any questions that fitted my itinerary. Ended up buying a brand new sectional, and a bedroom set. Could not be happier with the service, professionalism, and honesty this locations employees had. Definitely will be back when ready to furnish other bedrooms, and dining room!
Very timely service customer service from Nathalie was very friendly super informative took the time to assist and finalize the sale.
Today we went in to buy a mattress. Manda immediately approached us, friendly and ready to help. Her mattress expertise helped us make an informed, and quick decision regarding our purchase. She listened to what we had to say, and was answered all our questions. She didn't try to oversell anything, and she was very honest and didn't try to rush the sale. She was attentive and was unbelievably kind and considerate. I am very glad we started and were able to end our search here! Would definitely recommend to anyone looking to fulfill their furniture (and especially their mattress) needs!
My experience was great. Very pleasant and attentive. Took time to get to me know me it was enjoyable.
Star was helpful and was able to set us up with what we were looking for
Mrs. Sophia James fx is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After losing my job I have no where to lay my heads upon until I was introduced to Mrs. Sophia James fx by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs. Sophia James fx on WhatsApp: +17075598033 Email: sophiajames0122@gmail.com
Great selection here and was able to pick up my items from the nearby distribution same day. Pricey a bit but if your in a hurry and want good furniture this is the place. Bought 2 teepee beds for my toddlers they love them
Recently went back to purchase a bed and Emely was very pleasant and helpful
We purchased a new mattress n bedroom set and the experience was outstanding. Our sales agent Dwayne was so amazing and knowledgeable with answering our questions about the mattress we where looking for. We showed up 15 min before closing and he was happy to help and didn't make us feel rushed or anything. It was even my birthday and when he found out he sung me happy birthday before we left. We love Ashley furniture and have purchased there before and will again. We are customers for life! Thank you!
Marcus was extremely helpful and answered all of our questions! He was very knowledgeable and accommodating.
Waited since 2021 for a cocktail table. Decided today we were tired of broken promises that it was going to be here and ask for a refund. We went to American signature on Wilma and bought a new living room set in 3 weeks. I don’t recommend Ashley furniture at all.
Very pleased with staff Star was very helpful and knowledgeable. When I found an item, I really wanted I reached out to Star but she had just left . Marylin in the office set up my purchase and gave Star the sale. Now that’s teamwork. Ashley furniture has long been a favorite of mine
GREAT!!!!!
Thankyou JERROD!!! I spoke to him over the phone for like 5 minutes about a product and as soon as i arrived i purchased 2 mattresses for a great deal in under 20 minutes time! Never shopped at Ashleys but i love his energy and intelligence on everything i was looking for will definitely have me back!
Jarrod was so nice & informative! I went in looking for a modern couch. Jarrod helped me find the perfect mix of modern & comfort. I got a great deal & it was in stock. I will probably be back for the matching chairs!
I stopped by Ashley's to look for a bedroom set. They had exactly what I wanted. A young lady name Natalie assisted me. She was wonderful! She was very knowledgeable and answered all of my questions. She was a big help.
Dalton was awesome! Easy to work with and listened to what I wanted! Hooked me up with something that worked perfect for my family 2/18/24 Natalie and Makayla were awesome!!!!! They were so kind and helpful, and Natalie was especially patient! Can’t wait to get my new pieces
Quick and awesome service in and out.
I love my new sofa and loveseat. Star at Ashley Furniture(Clarksville,Tn) is a top tier salesperson. My delivery was quick and the two men from Red Knight were knowledgeable and professional.
All was great came in the day before the sale person helped me to choose what I needed and what fit me
Skylar was extremely helpful to us. She answered all the questions we had, she made sure we were good to go and ready to complete our purchase. Skylar even accomplished a great deal on the furniture set we got.
I had a great experience with my salesperson,Casey.She was so nice,and helpful,above and beyond.My visit was not planned,I just had the opportunity to go in today,but needed to be quick,and Casey anticipated this,without me having to voice it.I was able to purchase a set of beautiful tables in a short time,a big thanks to all who were very nice and helpful,I will be back!!
Natalie was awesome! Very helpful and very knowledgeable.
Casey was very pleasant and had a very nice personality. She was helpful and made sure we got what we wanted. We’ll go back when we are in need of something else.
The store and Doug the manager very friendly and easy to work with. Found the chair that fit me both physically and price. Easy check out process over the phone made this a great buying experience. Will be picking the chair up within the next couple of days. Can't wait.
Skylar was very helpful! Made the process is buying a new mattress super easy! Had an overall great experience.
The service was amazing. I wish I remember the young ladies name that helped me out and sold me my new living room set. She listened to what I wanted and gave me several options and didn't try to force me to buy anything. She gave me different option on delivery and that was great. Most places try to force delivery on you and don't give you an option for free delivery where you have to set it up. This is where I've bought all of my furniture for my entire house.
Great experience and shopping!!!
Always, Always, Always ask for Skylar. She was amazing. I told her my budget, my current decor, and wish list and she made it all happen. Ashley in account services went over every finance and purchase options that would be the best for my budget. They truly care about their customers and always puts them first. I cant thank them enough for their tremendous customer service.
Jarrod took great care of us and was very patient as we looked for a new mattress. I highly recommend asking for him. We will definitely be back.
Not a perfect experience but we were able to communicate and compromise. Some miscommunication from the sale, misunderstanding on delivery, supply chian shortage but we have a beautiful set of patio furniture. End result, we are happy. High expectations when you spend $6k on outdoor furniture.
We had ordered some furniture from a differnt company and was told that it would be 2-4 weeks before it would arrive. We called to get an update and it changed to middle of July. We decided to go to Ashley furniture and look around, we looked and many differnt sets and then we found the couch set we ordered sitting there in the color we wanted, as we are having to get a different color at the other company. We were told they had the couches in stock and can have them delivered within days. The person that helped us out was wonderful and we will be coming here again. This was our first time coming to Ashley furniture and it was a great experience.
Amazing service Super friendly sales staff
Ron is fantastic! Always super helpful and knowledgeable. Very friendly and upbeat personality! He makes my furniture shopping experience easy and fun. I will definitely return soon to purchase more from him. Thanks Ron!! 5 stars!
Staffs were kind, friendly, considerate allowing us to peruse around. Professionals.
Great store, great people! Lanicia was so helpful and knowledgeable of all the furniture! She helped me find the perfect couch! She walked the store a few times with me until I found everything I needed! Highly recommend Lanicia, Lydia and all the wonderful people at the store in Clarksville! Oh and the prices were better than I thought. Happy with my experience, cost and our new couch!
Ms. Ashley is the best!!! Thank you for being patient with me (I’m very indecisive, hahaha) and for helping me with my first big girl purchase!!
Jarred made the nerve racking experience of spending money relaxing. He also got along so well with my husband and now we absolutely love furniture shopping.
Excellent customer service
The salesman I had was absolutely wonderful and everyone in the store seemed so helpful and cheery. Was very pleasant shopping experience today. Thank you!
Natalie was very helpful and was able to help us get the furniture we we’re looking thank you
Amber was AMAZING! She was very professional and knowledgeable of her job. We were in and out within 45 mins!
Ron, our sales associate was very patient and knowledgeable. Never felt pressured. The process to find a new sofa for our new home was quick and efficient.
I walked in with just the thought of making a purchase, no real solid plans just kinda browsing. Then Skylar changed my mind and got me a phenomenal deal on something I actually loved without making me feel pressured into making a purchase. I would 10/10 recommend this location and Skylar for all your furniture shopping needs.
The woman at the store who helped us was kind and nice, Star, but we didn’t receive what we ordered. We ordered a king bed frame that was all wood and got a king frame that was fabric. It was so late at night and we just wanted to put together the bed frame and go to sleep so we kept the wrong one. Just make sure you get what you actually ordered from the store Update: The manager got in contact with me almost immediately and figured the entire situation out. They have possibly the best customer service i’ve experienced!
Had a great experience... Jarrod was competent helpful and friendly. My needs were met quickly and without fuss, and all appropriate expectations were set.
Dewayne was exceptionally helpful, and made our first time buying furniture very easy!!
When buying furniture from Ashley Furniture, make sure you don't waste your money on the "extra warranty" to cover once the store warranty ends. They claim that it covers punctures, tears and even claim it covers animal and kid damages. When you turn in a claim within their time frame, you find out that it only covers damages when it still looks new. We have a puncture that was reported but when we turned in pictures, it was refused because we have actually sat on the furniture. My furniture is clean and taken care of but because it has creases, it was "worn". When it was refused, I called and spoke with people at the store. They acknowledged that it shouldn't have been refused and if they were able to, they would fix it but it was in a spot that it would have to be patched. I told them that I didn't pay for the warranty just to have it patched. They claim to understand and they keep telling me that they will look into it and get back with me. This has gone on since the end of December. Nothing has been done. While everyone at Ashley Furniture has been nice, they have failed to follow through with something they sold. Willie contacted me just to say they are looking into it and then seems to forget about us until I contact them again. I only hear from him when I message Doug. Doug is supposed to be the store manager but keeps having Willie deal with everything and he is the warehouse manager. While I feel Willie is sincere, Doug pushes everything off on someone else. Save your money and the aggravation and don't get the warranty and dont buy from Ashley Furniture in Clarksville, TN.
This is the second time we bought furniture with Ashley and both experience has been great. The employees assisted us in looking for the furniture and made sure we were comfortable in what we picked. Had two different deliveries and both deliveries the employees were very helpful. They were careful with our furniture and explained the policy throughly.
Amber was amazing!
My wife and I came into the store looking for a mattress and frame. Ashley Bryant was very friendly, efficient and showed us all of our choices in the style we were looking for. Very knowledgeable on what degree of firmness we should be considering. Made us feel completely at ease. Ashley is a premier salesperson…...And the purchase procedure was seamless. Great experience. We will be back for furniture!!! Our thanks, Ben & Andrina R.
Dwayne(I think that’s how you spell it) was the nicest and most personable salesperson ever.
Well, I just wanted to say this was probably the BEST experience Ive ever had purchasing furniture. I sobbed in my car after because some people really bring light in your life when you most need it. To begin, the staff was SO lovely! There was a HUGE selection of pieces. This was a gift for my mother and there was a lovely person who attended us when we walked in. He passed us on to the manager Ashley that seriously took care of us. She was discreet as this was a surprise for my momma. She helped us get exactly what we wanted and was so concerned about what made us happy. We are expecting to receive it on Saturday! I will update then. But thank you so much for bringing us joy!
Found what I needed AND under budget!
Skylar was AWESOME! She LISTENED to me explain what i was looking for and she helped me CREATE an AMAZING living room! Thank you so much!
Very professional. Jarrod knew his product, was friendly and easy to talk with.
My daughter and I came into the Ashley Home store today and was greeted by all the staff. Everyone there was extremely nice. Maria was great. She was so helpful. I highly recommend this store for great prices and customer satisfaction.
Amber was excellent, she gave me the best greeting took me directly to the areas to find what I was looking for. She shared information about sales promotion, credit application, and warranty as well. I was impressed with her personality and over knowledge of the store and it’s various brands. All the staff appear to be so cordial and accommodating. Thanks again Amber.
Star was a huge help she was attentive and knowledgeable. Worked to get me what I needed for an excellent price. The whole staff was friendly. Pick up was quick convenient and easy warehouse was minutes away and well marked!
Took 5 months to receive. Was supposed to be a Christmas gift, did arrive until 28 Feb. Paid for delivery, but they never said that meant to the door. Didn't put in the room or assemble. Other than that couch is amazing just poor service.
Very helpful and excellent customer service
Very helpful not pushy at all highly recommend. Fair prices Ron was are sells man. Great guy
The showroom and selection as well as delivery where great! But the waiting time for both of our purchases where way to long!!!(6 months)?????????????
I can with one sole purpose of needing something quickly and fast. Ron found what I needed and made sure I would have it today. Everyone up front was amazing had nothing but smiles. Ashley (office)was also fantastic. Thank you Ashley HomeStore. Y’all are AMAZING
Jarrod was awesome! I told him I was looking for a new couch and what I liked and didn't like and he found me the PERFECT couch!!
Amy was great. She showed us many styles of dinning tables. We mixed and matched to get the desired look. We also a side table that are going to come back and order with Amy.
Skylar was very helpful and super sweet. She price matched on line. Can't wait til my sofa comes in and try it out. Awesome sale prices.. Will shop Ashley furniture again
My sales lady was amber she was great I would recommend buying your next furniture items and Definitely ask for Amber
Our salesperson, Maria, was very helpful. She showed us several options for a bed and found us a great deal with some upgrades. I feel very satisfied with my decision.
Star was fantastic to work with. She helped us find exactly what we were looking for. Ashley accommodated my busy schedule and found a delivery day that worked well for me.
Great customer service and they care about what you want. They don’t try to just sale anything
Very friendly clean atmosphere. Salesman, Jarrod, was exceptionally great!
Amber was awesome and so funny. She personally walked us around the store and gave us not only a great experience but many great options. We left with the furniture of our dreams for our new home. We cannot wait to see everything come together. The next time we shop at Ashley’s we will definitely be asking for Amber!
Very nice furniture and the delivery and set up was wonderful also got it sooner then expected. Will continue my furnishing services through Ashley’s!!!
Salesperson and cashier were very knowledgeable and super friendly
The service representative was very helpful and knowledgeable. She was also very passionate about her job and helped to make a great decision. The store was very organized and easy to maneuver around.
I bought six pieces of the Savesto sectional. I told the sales clerk that I wanted a very sturdy piece of furniture. This is what she led me to. It is a good thing I bought the extra insurance. I have had three pieces out of the six pieces completely collapsed to the floor. We spent over $2400 on this sectional. We have had repair guy to the house twice. No, I do not have small children jumping on the furniture. This is just simply sitting down. When the repair guy came to fix it, he showed me what the actual frame was put together with. I could not believe what I saw. Actually it don’t even deserve the one star. But you had to select a star to even make a post.
Convenient location and reasonable price for quality furnitures. They also offer many routes of financing options. Much better experience than Furniture Connection next door. Lanicia has been very patient and courteous with me, and provided pleasant shopping experience. Highly recommend for your home furnishing needs.
We had a great experience shopping for sofas at this store. Our salesperson Maria personally showed us all the options for what we had in mind. We also got a $uper deal on the sofas and they will be delivered here in six days Can't wait!!!
Star had Great customer service and very pleasant and did great
Skyler was great! she helped us find a couch in stock that fit our needs. Definitely go see her for your furniture needs!
Great customer service Marsha was incredibly helpful
Helpful staff. Pleasant experience. Disappointing time lag for delivery on some products being sold but such is life in the U.S. these days. Just hoping the delivery date happens for the product we purchased.
Ashley has great selections and awesome customer service! Jarrod is always so friendly & helpful, he found exactly what I wanted!
I came in looking for a new side table, Jarrod was super helpful and knowledgeable! Thanks again :>
Ashley B helped me find the perfect bedroom set for my son! Thanks Ashley you're amazing!
Came in for a home dining set. Ashley B was phenomenal from start to finish in helping find the perfect set.
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $6,548 from my acct thanks a lot Mrs Sophia James fx I now have full trust on you now,, I started with $650 you can also give a try Mrs Sophia James fx is very real.. You can reach her now on email; sophiajamesfx210@gmail.com WhatsApp: +1 (314) 762-9433
Our sales person Star was very helpful and professional. It was a very good experience with her
Jarrod helped us furnish our new home. I informed him I was on a budget and he was patient with us. We will purchase again for sure.How we say in Jamaica. Big up and respect. True definition of a great salesperson. For that we are grateful.
Update: they replaced the broken couch and are sending somebody to do repairs to my home for the damage the delivery guys did. Good customer service.'
Update: they replaced the broken couch and are sending somebody to do repairs to my home for the damage the delivery guys did. Good customer service.'
Sales lady was extremely helpful and courteous. She worked extremely hard to get the chair my daughter wanted for a price she could afford. I appreciate all she did for us.
Amber was so helpful with what I was looking for. They were not in stock. But I decided my looking was over. Felt very comfortable that I would get great service there.
Found all my furniture needs at this Ashley Store and at great prices! My sales associate, Casey, was so patient and helpful during my experience, took her time with me and answered all my questions! I will definitely be back!
Casey was amazing! Super knowledgeable and friendly. Ashley in the office, as well as all the others in the office were very helpful too! I will definitely be back to the store to work with Casey! 😃
Yantel was a big help in helping us with our purchase! Very honest, and open 😊
Couldn't believe I was going in to such an amazing experience. Amber was the associate to help me decide on my new sofa. She was so patient with me on all the questions I had, on top of how quickly she was able to show me the exact sofas I was looking for. I appreciate all the help.
Shawna is knowledgeable about what I was looking for. She offered advice on what would work best for my vision for my living room. Kind, professional and just down right SWEET. If you are interested in refreshing a room or space go see Shawna, she's a true professional.
Earlier today, my family and I were shopping for some furniture at the Ashley Home Store in Clarksville. Jarrod greeted just as we walked in and was extremely friendly to my family and I, and very knowledgeable about what we were shopping for. I would highly recommend Jarrod when looking to buy some furniture for your home.
My husband and I went this morning to get a king size bedroom set and I have to say Jared was amazing! From the time we walked in and finished the transaction it took less than an hour. He really listened to us as far as what we wanted and what our budget was. Top notch salesman and great guy!
New in town and stopped by to look at furniture. Ended up purchasing a few pieces we love with the help of Natalie. She really helped us to figure out what style we wanted for ea h room then helped us to find the perfect pieces even recreating a sectional into a smaller couch that we were happy with. She was extremely nice, helpful and made the entire experience very pleasant, especially since we were shopping with our two toddlers. Had the pieces delivered the very next day. Overall very happy with the service we received here, especially from Natalie. Definitely recommend asking for her if you are planning in visiting this location.
Very pleasant experience with Natalie. Showed great attention to detail and helped my wife and I find exactly what we needed. Would recommend her to anyone looking for furniture.
Amber was very pleasant and easy to work with.
I love looking for great deals at Ashley! I got my first couch for my apartment at Ashley and it’s perfect. Jarrod( I think that’s how it’s spelled, sorry!) was super helpful and I like how professional and knowledgeable he is! I’m definitely coming back for upcoming sales… I’m tempted to get a new ottoman for my couch. Thank you Jarrod for all your help!
Star was very helpful.
Great place to buy furniture! The prices here are much cheaper than any of the other house furnishing stores around, and even still they worked the price down further for us! Shauna was the name of the associate who helped us, and she was great to work with. Super patient and accommodating. Can't recommend Ashley HomeStore enough.
Great shopping experience! Love our new bedroom and living room furniture!
Fantastic staff and office associates! Love buying all my furniture from Ashley!
Came in to look for potential furnishings for my new apartment, and was helped out by Jarrod. Excellent service, will definitely be returning here again.
Great place to buy furniture! The prices here are much cheaper than any of the other house furnishing stores around, and even still they worked the price down further for us! Shauna was the name of the associate who helped us, and she was great to work with. Super patient and accommodating. Can't recommend Ashley HomeStore enough.
Great customer service
We stopped in to have a look around and Dewayne assisted us. He was very knowledgeable and professional. He also took the time to have thoughtful conversations with us which we very much enjoyed! He was a pleasure to be around!
Went shopping for a recliner and went home with 2 and a loveseat! Very happy with our purchase and Skylar was great.
Absolutely great experience today at the Ashley Home Store in Clarksville, TN. Staff was courteous, friendly, knowledgeable, and generally helpful. If your looking for good furniture and great deal, then be sure to check this place out. We can’t wait to enjoy our new living room suite.
Thank you so much for all your guidance and help. It was terrific doing business with you. Such wonderful customer service!!!!
Lanicia helped me out tonight with purchasing my first sofa chaise sleeper! She was super welcoming and friendly and very knowledgeable! I highly recommend her as your next sales woman to help you with furniture purchases!
Skylar is the best Salesperson. She is courteous, understanding of her customers personality. She’s the best.!!!
My sale person Ashley was amazing and went above and beyond to help me out !
Always a good experience at this location. Our sales rep, Skylar, was very nice and knowledgeable in helping us find exactly what we came in for. I was fairly direct in already knowing what we needed and she hooked us right up. Will always recommend Ashley furniture.
Great service, helpful people and will work with you and your budget
Great selection and prices are very affordable. Loved that we were greeted at the front and then left alone to browse. Natalie was great and checkout was a breeze. Great experience and will definitely be returning!
Excellent customer service provided by Star and Shawna. They were both friendly, inviting, and very knowledgeable. Thank you both for helping get our new house furnished!!!
Great selections and clean store. Went in looking for a sectional that seats at least 8 people and Maria the sales rep didn't hassle us and let us look around ourselves but also answered every question we had. She even had a measuring tape for us to use. Very family friendly place and will definitely keep our business.
Shawna helped us today, she was absolutely amazing! Was not over bearing or hovering over our shoulder. She was very nice and was a great person to have help us! We will be asking for Shawna anytime we come into Ashley in the future! Thank you Shawna for helping us find the perfect couch for our home!
They're out of stock, so it is a wait time at least 6 months, but not only that but when we walked in the salesman pointed to the corner and said you can start over there, not really good experience about customer service.
Went there to looks for a new couch for the house we are moving into. When we walked in we were greeted by Skylar. She was extremely friendly and allowed us to shop around without feeling pressured to buy. When we needed her she was very knowledgeable and set proper expectations. Did leave to look elsewhere but in the end came back to Ashley’s and Skylar cause of how friendly she was to us. Definitely will be coming back to see Skylar again for any future needs.
Great customer service! Everyone is very kind an helpful!
My representative was Ron he was absolutely amazing! He didn’t hound me nor was he impatient with me. I was looking for a certain look and he informed me that furniture could be rearranged to see if it worked for me. He was professional, friendly and most importantly made me feel appreciated even before buying anything. I told him I was just looking. He told me his name and if I had any questions he was there. We took care of the business at hand and I was out the door. Ask for Ron very knowledgeable and friendly.
Ms. María was great. She listened carefullly to what everthing I was looking in the item, and came up with the perfect furniture. She also showed patience in the finance process.
Our visit was awesome from start to finish. Never any sales pressure infact the help we received from Natalie was super, she helped us find everything thing that we came to look for and ended up buying. Natalie is very personable and extremely professional. We couldn't have ask for a better sales rep. We definitely will be back. Way to go Natalie!!
Very nice customer service. Not pushy, let's you make the decision on what you want. Ashley our sales person showed us different options based on what we told her that we wanted. Would definitely buy there again.
Natalie, our sales rep was very helpful and knowledgeable. She answered all our questions we had and gave us very good advice in choosing the perfect furniture for our needs. I would recommend her to anyone in need of new furniture. I know we’ll be looking for her again, once we come back for our other furniture needs. Thank you, Natalie!!!
Staff are helpful, professional and friendly.
Very helpful. Showed me all the numbers I needed to see to make a good decision.
I just wanted to thank Amanda for all of her patience and hard work, I really appreciate your help
Went in on Black Friday and, even though they were busy, we got help immediately. Amanda was super great for showing us around and picking something out for my son. Really glad we went here when we did.
They were very helpful n knowledgeable n prices were great for Black Friday sales
We had a great experience buying furniture. Casey was very helpful and made our buying experience super easy. We are truly satisfied with her knowledge and willingness. We are looking forward to receiving our new furniture and will definitely be back in the future.
Excellent costumer service. Ron Jones was very patient and he knew exactly what I needed. Muchas gracias Ron Jones I’m beyond happy😃
Huge investment, finally purchased that sleep system that will last 20 years. Having someone like Natalie made it smooth. Truly showed her knowledge of all products in the store, very professional, enthusiastic and overall very helpful to us. Highly recommend her when making any purchase from the store.
My son and I had the best experience! Skylar was patient, helpful, knowledgeable and very professional. All the Ashley HomeStore staff that we came in contact with was so friendly.
Rachael was amazingly awesome!! She made my fiance and I feel very at ease and comfortable with making a decision on such a very large purchase for our first home!
I set up to have updates on the furniture that wasn't in stock and never got an update. Was never told I had to pay a delivery fee for each item being delivered that wasn't in stock.
Dewayne was very professional and courteous of my time. Helped me with any questions I had. He made furniture shopping very easy.
Skylar was really helpful. Thanks for a great experience.
Doug was very helpful! We would definitely recommend Ashley furniture.
Ron was great not pushy yet helpful
Excellent service
I cannot say enough about the personal, quick and great service from Randi Carole who is part of the Clarksville, Tn store. This group gave excellent service from beginning to actual delivery. I have enjoyed my living room furniture for a week now. Give this group a call!
Manda and the sales team did a wonderful job finding exactly what I needed to fit my living space. Great customer service!
Rachael made the buying process very easy!
So much to choose from!
The moment I walked in I was greeted by Natalie, she is AMAZING! I highly recommend going to see her for anything you need. We told her what our budget was and what we wanted and she got us everything we wanted and more inside our budget and never once tried to get us to go higher then our budget. This was the easiest stress free purchase I've ever experienced buying furniture. I've never experienced better customer service anywhere else.
The moment I walked in I was greeted by Natalie, she is AMAZING! I highly recommend going to see her for anything you need. We told her what our budget was and what we wanted and she got us everything we wanted and more inside our budget and never once tried to get us to go higher then our budget. This was the easiest stress free purchase I've ever experienced buying furniture. I've never experienced better customer service anywhere else.
Natalie was fantastic, and made the process of buying our sectional simple and enjoyable. We were in and out in under 30 minutes with an extremely discounted sectional that we love and the matching ottoman.
Delivery of my bookcase was on time and seamless.
There was a good variety of sofas in the store. I lucked out and got there on a day when some of the furniture was 30% off. Sales clerks were attentive and very responsive. Best of all, the sofa we liked was in stock.
Ashley HomeStore in Clarksville, Tn is a great place to shop for all of your furniture needs. The staff is very knowledgeable and helpful when it comes to finding what you need. Only reason for the 4 stars and not five is because of the amount of time for getting furniture that isn't in stock at that facility. Not completely their fault due to all of this shipping nonsense.
always a great experience when shopping here, Ron was a great sales associate. Will definitely be back when I need more furniture
So great! Everyone was cheerful and helpful and Skyler was definitely the perfect match to help us get set up with a couch! Will DEFINITELY shop there again!
Sweet people willing to go above and beyond to help me
Went in to look for a full furniture set, and skylar was amazing and extremely helpful!
Skylar was incredibly knowledgeable about Ashley Homestores and was able to answer questions and give me a solution to an issue I was having for 5 months that another store couldn’t! So pleased!!!
Really not a good selection, the attached furniture connection store had a lot better selection & prices.
I had the most wonderful shopping experience in Ashley Homestore today. I needed to purchase a queen sized bed with adjustable base for my son and very pregnant wife. Ron Jones was my hero today. He checked his stock and set me up with the perfect bed/ base combo. He even made sure we had a great bed protector- there’s lots of fluid with babies!!! A very heartfelt thanks goes out to Ron and the Ashley team for all their help this morning. If you need a new mattress, you need to go to Ashley! If you need the best - you need to see Ron Jones!
The store and delivery crew is very professional, prompt, communicative, accommodating, and pleasant to work with! They make me want to keep coming to that store and shop even if I preferred something else somewhere. They definitely changed my mind just by their customer service🥰
Went to get a dining table and we needed it fast. It was our lucky day because Rachel offered to help us and she went above and beyond to make sure we found the right table at the right price and that even though it was end of day she made sure we were able to pick it up that afternoon. Thank you, Rachel!
Everyone I dealt with was really friendly and knowledgeable about the products offered.
My girlfriend and I went to the store looking for a couch. Super friendly environment and helpful. We went with one of the couches but had to change it due to a change of apartments. Skylar was very helpful and her recommendations were on point. They have good quality items and are reliable. Overall an awesome experience. Will definitely go back to buy more furniture.
I was greeted with a smile. Someone started helping me as soon as I walked through the door. Because I'm disable they told me to sit and they did all the leg work. I was very pleased with the service.
Dewayne was very professional and explained everything that I bought as well as answering all my questions. The store was very helpful
The delivery went very well. Unfortunately we had to wait months to get our furniture.
Amazing service and very easy to work with
Walked in and didn’t feel over pressured to purchase. Was looking for a dining room table and felt free to browse around. Found a perfect table for a great price. Ashley my sales girl, was amazing and made the purchasing process so easy.
My wife and I needed a kitchen table and we found one for a great price. Our salesperson Ashley was helpful and a professional. We are super happy with the complete experience and hope to go back to Ashley and Ashley for our other furniture needs.
We had the best experience with Casey shopping for furniture for 2 homes. Casey helped guide us on the style of furniture we wanted, and had plenty of options for us to choose from. She knew what was in stock and ready for us to take home. She had excellent product knowledge and made sure we had all the pieces we needed for our order. She was very pleasant to work with and patient as we made decisions. We will definitely be back to work with Casey on all our furniture needs.
Devonte was such a big help!!! Devonte was very knowledgeable and patient. I will definitely purchase more furniture from him. I can’t wait till my new living room set arrives 😊
Prices a little high. But found what we needed.
They had a really great painting and gave me a nice discount because of my military service.
Natalie is AMAZING!! She went above and beyond taking care of my order. I recommend Natalie to anyone looking for a great customer experience!
My wife and I received a great service from Dewayne. he is patient, Knowledgeable and courteous.
Skylar was wonderful to work with! She helped us navigate a situation we were having and then helped us get our new furniture! We are relieved excited about what’s coming soon! Thank you Skylar!
We had Dewayne as our salesman, he wasn’t pushy, he was very thorough in answering our questions. We loved him!!!
Wonderful help. Very knowledge.
Loved the sales team and she was very patient walking me through payment online. Also please ack Bobby & Mario of Red Knight Delivery! They were so pleasant and helpful, sorry for the second floor climb 😀
Jarrod did an excellent job showing my mom Joyce and I the sofa sleepers we were interested in, explaining the differences, and anything we might want to know about them. He was very helpful!
Fast, friendly customer service that isn't overbearing. Completely pleasant and painless buying experience.
They will make sure you are good to go before leaving, great customer service and they will go above and behond to find your items. Will definitely be going again.
Best furniture store in Clarksville. We will only ever shop here. We looked at other stores and goodness shipping could take 20 weeks to a year but not at Ashley Furniture! 1 week for delivery on quality furniture. Ask for the sales rep. Ashley she went above and beyond to help out our family.
I always have a very good experience at Ashley and I love their furniture styles. The salespeople are friendly and go above and beyond to help. In addition they are also very knowledgeable.
Ashley was a lot of help. She helped with color matching and ideas. Thank you.
After a few hours of furniture browsing, Skylar our sales associate was a great help in finding the piece we were looking for. We were in and out within an hour feeling confident with our decision.
Nice store and very nice salespeople. It took over 3 months for delivery. The delivery people were very nice but the table was damaged. The delivery people took it back and had a replacement delivered an hour later. Great people but management seems to be lacking.
Natasha was so patient and nice with me today while having my kids with me. Showed her a photo of what I wanted and she took care of everything from there!
Dewayne was extremely knowledgeable and friendly and made the buying process fun. couldn’t ask for better service
DO NOT ORDER ANYTHING FROM THIS STORE! The people are great, the selection is outstanding... which is why I gave it 2 stars. The reason I tell you not to order anything from here is that it takes FOREVER to get anything delivered, or in stock. My wife and I ordered a couch from here last Feb. Was told that the item would be 90 - 120 days for delivery.... Here it is Aug 27th ... 204 days out, still no couch.... called to check on status, was told the are still waiting to receive 1 piece of the couch before delivery. Could be another 3 or 4 MONTHS! DONT MAKE THE SAME MISTAKE WE DID. $3,500 and 204 days later. Still sitting on lawn furniture in my living room. When called to cancel, These SOB's want to charge me a 30% restock fee! For something that I never received! Ashley is a crooked company. STAY AWAY! Update: Now we don't even see an open order?! Guess you crooks took my money and ran! Let this be a lesson to everyone reading this! STAY AWAY FROM THIS STORE! They will make you pay up front, tell you 3-4 months, which turns into 6... then you call they tell you over the phone another 3, then the manager tells you via Google review that they don't even have an open account showing they owe you anything.RUN FAR AWAY. oh and now it's a 1 star rating.
Maria, was very helpful when shopping for a mattress and table!
Our Sales Associate DeWayne, was amazing! He had very good knowledge of all of the differences in the Recliners. Absolutely polite and professional! He made sure we got exactly what we wanted! Thanks DeWayne! :)
Great service from sales, to checkout, to picking up my items!
It was a pleasure to be there,the customer service was good and I get what I want…thanks you ,I would recommande it
Great service. Ron was very helpful
Good selection in stock and Maria was awesome helping me get exactly what I needed.
Super easy experience picking a couch. That’s a fairly large purchase. An employee greeted us as soon as we walked in and was so quick to help us and show us around. (Skylar) She was very helpful and had answers to all my questions. We esndes up looking at another store to compare but came back to Purchase a couch same day!
I absolutely loved this visit! Miss Star was beyond amazing and went above and beyond in everything she did for me and my husband! I also have to give a shout out to Mr Ron for making us laugh at the end of the visit too lol this place just all around has amazing people. Thank you Miss Star🥰🥰
Great customer service!!! Great selection!!
They go above and beyond to make sure if it possible they make it happen.. they are all very friendly and easy to work with.. I would recommend Ashley Home Store to everyone..
Shopping here Was the greatest experience ever! The sales woman who is named Maria was terrific! She helped us furnish our entire home and made it a smooth process!
The business is decent an products are as well. But do not fall for the scam when it comes to purchasing their insurance. They have you going through hoops just to file then in the end, deny your insurance claim you paid hundreds for.
Went to Ashley furniture and the bed I wanted was no longer available. I then went to furniture connect and they did not have anything that caught my eye. So went back to Ashley and met Dewayne. His knowledge of the furniture and willingness to help me make a selection was above and beyond. After walking the entire store I made a decision and got the bed. Thanks Dewayne and Ashley Furniture 😊
The sales people were friendly and not pushy. The service was excellent. I enjoyed the experience and am looking forward to delivery of my dining table set.
Lanicia at the Clarksville TN store was very helpful and easy to work with.
We continue to go back to Ashley for our furniture needs as the assistance is always great and wonderful quality furniture!
I looked at multiple mattresses on my visit. I was pressed for time and couldn't stay long. I asked for a card from the young lady that helped me so I could speak to her again once I made up my mind. The very next day, Casey came into the store to help me make my purchase. Casey came in ON HER DAY OFF! Just wanted to make sure she gets the kudos she deserves.
We had a very good experince'bought den furniture'Jon was so nice to us so ask for him
Skylar, sales associate that assisted me was very helpful. She helped me find exactly what I was looking for.
Friendly customer service. The original recliner I had seen online had a delivery time of 16 weeks 😬. So I called the store and Lanicia was very helpful in helping me choose a similar recliner for my hubby; plus, it was way cheaper 😉 and will be at my home in 5 days.
READ ON BEFORE MAKING YOUR DECISION!!! Johnathon was extremely helpful and took great deal of time and patience to help us. The only thing I didn’t like was, the store had several couch sets I really liked, but was not in stock and for them to order the marchendise, it was extremely a long wait. They weren’t the only store with this issue. I appreciate how Jonanthan took the time to ensure the items we wanted was varified in stock. Thanks John for your delegence in perdoemance. The store was well maintained, and easy to maneuver around and look at each individual designe. I rated this store with a 4 because they lacked what I wanted and the turnaround delivery of the product was a very long wait. The store received a 4 because of the customer service by Johnathan. Without Johnathon’s diligence they would have received a 3. 19 Aug 2021 I will now have to retract a four star rating to a one star rating for the department stores lack of service integrity. Upon delivery of my product, they just set up my sectional and could care less if it was straight. Within an hour, I noticed some: dirt spots on several places of the couch, and the corner of my back support cushion was visibly smashed, when I flipped the center couch cushion, it was warped like it’s been set on, it smelled like it was used or stored used. I waited about 8 days for them to call me, so I went to the store myself. Jonathan was apologetic for the service, but it’s not his fault. His managers failed him. But they promised to have service performed on the furniture they delivered. Few days later, I received a phone call from a very rude service lady making it seem like I was inconvenient. Finally got scheduled and their promise to fix it to my “liking.” 19 Aug 2021, a promise service between 3:30-5:30. Got a call about 4 pm stating they were here, so I gave them the code to the gate so it would ring on my phone to let them in, nothing happened for two minutes. So I walked down to the gate, and they were nowhere to be found. This is the last of hearing from them. Never will I purchase from them again, nor would I recommend it. Service was never done as of 6:40 pm.
Sales person Maria was very helpful. Unfortunately all of furniture that my daughters family and my cell phone at two different households were not in stock. I didn’t go in the bedroom so I want to but I did not get the mattress that I wanted. Living room set that I wanted was not available nor was La Russa dining room set or bedrooms at the my daughter wanted. Very disappointing
Wonderful service. It was easy & quick. We got a great deal & we are very excited about our NEW living room set. Thank you again for the GREAT SERVICE!!!
We had a great experience at Ashley Homestore of Clarksville. The store was organized well and looked very nice. The staff were friendly and gave us a great deal!
Excellent service and friendly people.
Go see Star, she is great!
I bought a 7 piece bar height table there & when I asked if it was solid wood they reassured me it was ....well it was NOT! It was particle board. We picked it up at their warehouse Because they wanted to charge an excessive amount to bring it basically from Exit 8 to Exit 11. We get it home to put the table together I noticed the scratch all down the side. I am mediately called the lady informed me someone will be out and he did come out instead of actually doing anything with the table or replacing it he pulled a furniture marker Out of his pocket & said OK now it's fixed. NEVER again will I buy from here or recommend them to anyone!
I bought a 7 piece bar height table there & when I asked if it was solid wood they reassured me it was ....well it was NOT! It was particle board. We picked it up at their warehouse Because they wanted to charge an excessive amount to bring it basically from Exit 8 to Exit 11. We get it home to put the table together I noticed the scratch all down the side. I am mediately called the lady informed me someone will be out and he did come out instead of actually doing anything with the table or replacing it he pulled a furniture marker Out of his pocket & said OK now it's fixed. NEVER again will I buy from here or recommend them to anyone!
Awesome customer service
The staff was knowledgeable and friendly. I like the no pressure approach they use. We will definitely use them in the future for our furniture needs.
Very knowledge professional service. Maria is the best!!! Answered all of our questions and found us the best mattress for our needs. Thank you!
Ashley assisted us with our purchase today. She was very helpful and knowledgeable regarding measurements, styles and prices. She was not pushy and allowed us to look without rushing us. We changed our minds three different times regarding couches and she was very gracious about it. It was a very positive and good experience. My daughter is going back next week to shop with her. Great experience!
A great place to walk into nicely laid out. The staff was willing to take the time and answer any questions I had. The sales lady I talked to was very friendly and polite. I am very glad I went there.
Friendly helpful staff and I love my new sofa set!
Went in knowing somewhat of what we wanted and our price range. We were greeted by Ashley and she was awesome (she definitely went out of her way to accommodate us). She answerd all of our questions and even price matched a living room set we saw at another store. End result was a great experience and purchase, I would not hesitate to be a repeat customer.
Went to the Ashley furniture store in Clarksville Tennessee and was greated with a big hello from the store members Mrs Maria Newsome went way beyond to help me find a kitchen table set that I was very pleased with for my daughter since her kitchen is very small thank you very much will continue to shop here
It was great but hard to get waited on, but a very nice young man Jonathan help me, so thank you so much for taking your time and kindness.
I can’t believe how friendly and courteous the staff is. Ashley was exceptional ! It was a wonderful experience shopping for furniture there.
Do you need a beautiful couch that won’t break the bank? Look no further. Jon and Doug are AWESOME. They were both very patient and informative. We walked out with a smile on our face. Thanks again!
Maria, at Ashley Homestore provides phenomenal customer service. She assisted us with our high demand needs not only once but twice. Must ask Maria and let her know what you looking for and she will let you know honestly about any merchsndise in the store. We enjoy having her as our sales representative. Thank you Maria.❤
Ashley @ Ashley Furniture was awesome to work with! Professional, personable, friendly, and overall excellent customer service!! Enjoyed the conversation and gave great advice on getting some pieces. Look forward to working with her again, as there more items that I will need to purchase.
I was greeted warmly and shown exactly what I was looking for. When the item that I came to buy was not in stock Ryan showed me an alternative that was equal to or better than my original. He went out of his way to make sure that I got the bed and other stuff that I needed for my family visit and stay. Ryan also let me know about financing with 12 months no interest if paid off. I am very 😊 happy and satisfied with my purchase and with my experience 😊
Ashley was great at helping us find the furniture we wanted to fit our house.
Maria was amazing! We had a great experience working with her and cannot wait for our bedroom furniture to come in!!⭐️⭐️⭐️⭐️⭐️
Good selection
I would not recommend. Tried to return furniture after 24 hours of it being delivered. They gave me the run around until 72 hours later they wanted to keep 30% for restocking fee and $150 for pick up fee. Worst customer service after buying their product .
I would not recommend. Tried to return furniture after 24 hours of it being delivered. They gave me the run around until 72 hours later they wanted to keep 30% for restocking fee and $150 for pick up fee. Worst customer service after buying their product .
Had a very nice experience shopping for a dining set. Liz was fantastic! The options available were great. I will not hesitate to shop at Ashley HomeStore in the future.
Liz our Sales Associate was excellent throughout this process. She furnished us links of all the items that we might’ve been interested in. Walked us through the whole process made a purchase it took a total of only two hours. Highly recommend that you work with Liz. Great Job and Thank You
Star was very professional and allowed us to explore without hovering!
Wonderful experience and wonderful sales people. Lainice was outstanding!
Lanisha at the Clarksville location was a great help in finding out what I needed and how to get it faster! She was even quick to price match. Will definitely be buying here again.
Excellent customer service. We ordered a Temperpedic Luxebreeze mattress and somehow the wrong mattress got delivered. They took care of it without hassle. Everyone was very friendly and helpful. Would purchase again from Clarksville store.
Wonderful customer service done by Maria. She was so patient while we worked our way through different options. Will work with her again for sure on our next purchase.
Everyone is super nice and friendly here! The staff was very helpful with everything.
I would highly recommend Ashley 's furniture. The workers don't follow you around, they just direct you in the right direction and check on you later. Everyone is so nice and polite.
Amazing customer service and beautiful furniture!! Love this place and will continue purchasing in the future!!! Highly recommend sale rep. Ryan!!
Maria did an excellent job showing us around and was very patient, professional and knowledgeable.
From the moment I walked in I was welcomed by Maria and she assured me that she is available if I needed any help. I explained I'd like to look around and then realized that I had an idea of what I wanted and with her suggestion I was able to purchase the perfect piece for our room. Thank you Maria for your patience in not being pushy and instead pleasant and available. I'll come back and see you if/when I need more pieces.
Miss Maria was our sales lady and she was amazing. She went above and beyond she continuously reached out to us and followed up with us and made sure we were happy with every product that we purchase. I definitely recommend shopping with Ashley furniture store in please ask for Maria she is amazing!!!!
This was one of the best experiences of my life!! Sales woman Natasha was so nice and meaning everything I’m going thru she made me feel so comfortable and she went out her way to work on getting my order completed after hours from home. At a time like this I had just experienced a major tragedy where I had my leg amputated and she did everything I’m her power to accommodate me and my family. Some of the greatest service ever and I thank you all so much and I definitely recommend Ashley’s Furniture to anyone who wants to be treated with respect and great hospitality.
All the employees at Ashley are great to work with. After buying a new living room suit, I didn’t like it. They worked with me until I found another one and made the process so easy. Thanks to all involved.
Maria greeted us and helped us immediately! She was quick and on the ball
The staff was very helpful and friendly
Me and my husband ordered a bedroom set from here February 26th…we have yet to have our order delivered fully to our home. I will never be ordering from Ashley’s again and I don’t recommend them at all. I have multiple people telling me different things. Just fed up.
Maria was Amazing! She was so helpful and patient since we had a little one with us. She covered everything from beginning to end. She made sure and even triple checked that we were all set! Highly recommend for all your home furnishing needs!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Maria was great. She helped me find everything I was looking for, and made the process so easy! I loved everything that I purchased, and she went above and beyond to make sure I saw all of my options and provided great service!
Good time shopping at Ashley Furniture... good selection of furniture and friendly staff..
Maria is an outstanding sales associate and her bubbly personality has helped us furnish our new home.
Lanicia was very pleasant to work with and she was very helpful.
Great help very attentive staff!
Skylar helped us with our purchase. It was smooth and surprisingly quick.
BEST FURNITURE BUYING EXPERIENCE EVER! We had the honor of working with Natalie who was completely down to earth and didn’t pressure us into buying anything. She helped guide us on selecting exactly what we needed to fit our lifestyle and budget. Would definitely recommend!
Natalie was SO helpful and knowledgeable. She never pressured us to make a decision and helped us pick out exactly what we wanted. She made the whole process so much fun and stress free. We couldn’t be happier. Thank you so much Natalie!! We will definitely be back to see her.
We love to come here for our furniture needs. Thank you to Liz and other staff for assisting us! We will be coming back for sure!
Extremely helpful and worked well with me since I’m also closing on my house.
Dewayne was amazing to work with. Did what he could to make sure I purchase went as smooth as possible!
Great experience Ryan was wonderful! Professional , helpful!
Friendly sales associates
Great place with really nice furniture at a very decent price!
I found that all the furniture was humongous. My home is 1,800 sq ft yet there wasn't anything in the store that would fit, all being too large.
They said hi, introduced themselves, then let us look around. Checked in on us a couple of times.. we were there for over an hour. No pressure, no on top of you....we are still deciding between 3 dinning room sets...
Ally was very helpful for the purchase of our new table! Definitely recommend coming in to work with her for any furniture needs. We will be back in the future. Thanks for everything!
Extremely nice people. Absolutely terrible about timeline predictions and accountability
Skylar worked with us and our budget and we were able to get everything we wanted! Definitely would work with her again.
What a wonderful shopping experience my husband and I had at Ashley’s furniture yesterday! Lots of our items were in stock. Ally was great, helpful and a joy to work with!!
I didn't actually go to the store. My daughter and son in law did. They were treated well and went back and made another purchase. They bought a couch for me and later two chairs for themselves.
My family went in search of a couch, Ron Jones approached us and asked us if we needed anything. We let him know we were looking for a couch. He informed us how to tell what was in stock and what they would have to order. Then he left us alone! This is exactly what I look for in a salesman and because of this, when we had questions I seeked him out. He answered our questions thoroughly and did not try to upsell us on a million things. Great guy! Thanks Ron!
Malcom and Doug were so easy to work with! Thanks so much!!!!
The gentleman that helped me was very polite and helpful. Because of him I went from ordering one item to ordering both the items I wanted but one was on back order
Star gave Incredible customer service! She was very attentive and helpful, and went above and beyond to make sure that I found exactly what I was looking for.
Lanicia was such a great associate to work with. She made suggestions based on my style and needs. She also made the ordering process so easy and I was able to order from home, by sending photos of the items I wanted. I was able to price match and stick within my budget. Though I haven’t received my furniture, I am happy thus far and hope to update this review with additional information regarding the furniture I’ve purchased.
We were greeted by Malcolm. Being that he was a little younger, I was hoping he didn’t come across as putting the sale before us in the hopes of making fast profit. HOWEVER,...I am very pleased to say that he certainly did not do that. He was very professional and did NOT pressure us in any direction, yet simply let us shop around and then stuck close by to answer any questions. He is the beginning steps in bringing in a loyal Ashley Furniture customer, that’s for sure. Thanks so much Malcolm! I will also say that their furniture seems to have taken a step up since I last dealt with any pieces from them. It looks like quality pieces nowadays instead of the cheap pressboard of old? Admittedly, I’m no furniture professional, so I could be wrong, but I’ll applaud y’all anyways. Good job Ashley Furniture for being concerned about quality!
My husband and I were helped by a senior sales associate named Malcolm. He was super professional and very helpful. He made our visits welcoming and helped us from the second we entered the store to the second we left. Made us comfortable to ask questions and left us with an awesome experience. We will continue to shop at Ashley's and look for his help when we return.
Amazing store! Very welcoming. I was helped by a guy named Malcom he was very sweet! I was very indecisive and he was very patient. Highly recommended
I had extremely great service thanks to your employ ally thanks again for the excellent service
Very friendly and super accommodating.
Star was very accommodating and really helped us to get everything we needed. She really knew her stuff and did her best to help us find furniture that was within our price range.
No pressure so we liked that. Don't like the online price vs. the in-store price. Yes, they matched the price, but not sure if they would've had I didn't do my research.
Skylar greeted us when we came in and made it known that she was available but let us walk around and decide without hovering. She was available when we needed her both in the store and then when I called her twice after we got home. We ended up making a purchase and have been pleased from beginning to end. Everyone I spoke with from that store was friendly and not annoying as some salespeople can be. Low pressure and friendly!
Your Sales Associate, Dewayne Johnson is TRULY an asset to your Homestore. For the past 4 months, I have been indecisive about what I wanted. This young man has ALWAYS been courteous and knowledgeable. Whenever I walked through the doors of your establishment, he was eager to help. What a great, warm, and inviting personality he has for his Customers! Customer service is very important to me and Dewayne exceeded all expectations. Thank you!!
Ron was absolutely amazing! He told us where everything was and gave us the room to explore our options while checking on us periodically to see if we had questions. Once we were done looking around, we went to him with our decision. We had a wonderful experience with Ron and will come to him again for future purchases.
I just purchased a house and needed a bedroom set. Skylar was very helpful and friendly. She made sure we got what we were looking for in our budget.
Dewayne was great! He was knowledgeable and efficient!
Great selection of "in stock" items. Star is phenomenal to work with!
Purchased a dual power loveseat. Added a power block to power it when not next to an outlet. Power block only powers one side. Was sold one too light for what he sold up too. When we picked up loveseat, they loaded a sofa in our truck. Didn’t find out till we stopped at store on way out of town. Had to go back to warehouse to exchange. Love the furniture, rocky pickup and accessories delivery.
I am very satisfied with my experience. I walked in as a disappointment Babcock Home Furniture customer whose item was never ordered after 3 months following down payment. The clerk at the front desk helped me immediately. 20 minutes later I had made my purchase and expecting delivery in just 4 days!
Star was extremely helpful, very efficient and gave honest advice! Highly recommend!!
We just went in to look at mattresses. Star helped us and she was absolutely wonderful. She knew the product very well and was very professional. Walked away purchasing 3 mattress. A plus experience
The person helped me immediately and was very helpful and knowledgeable. I was lost and she helped me better than expected. The staff was amazing.
Ryan was our salesman and he was very knowledgeable and friendly. He was patient with me and helped me find pieces in stock. I’d gladly go back again.
We had a good experience today with Malcolm. He was friendly, knowledgeable, and even helped me find and move furniture from around the store. Needless to say, he has great customer service. Cathy and Tony!!
Associate was courteous and had the answers to our questions and concerns. Did not like the 8 to 12 weeks before we can receive our furniture.
Dewayne was amazing! He took the time to make sure I got what I wanted. Very knowledgeable and just made the experience fun all around. When you go, ask for him!
Dewayne was very helpful and the store was easy to navigate. He offered a lot of help without being pushy. It was very personable and more about happy customers than the sale itself. Payment, pick up, and delivery went smoothly
I found what I was looking for , a great sales person and hopefully my furniture is on its way
My wife and I went shopping for a couch and started in Furniture Connection. After seeing what they had to offer and not finding anything we liked, we went into Ashley. We were immediately greeted by Dewayne. He asked us what we were looking for and told us about a few options. He allowed us to shop around without being pushy and overbearing, like some salespeople are. After a while, he got back with us and showed us that several of the couches they have could be modified to fit our needs. Dewayne was a great help and was able to get us what we wanted for less than our budget! Thank you very much, Dewayne!
Good selection and professional service. I appreciate that the employees allowed us to look around without any pressure, but were available to answer any questions we had.
We had such an awesome experience! Natasha was so helpful and did her best to make sure we got what we wanted. Doug, the manager, is the man! We would recommend anyone to go here.
Very nice, and clean. Immediately greeted when entering the place of business. Help by someone named Liz! She had great customer service. Thourogh information, and helped as much as she could.
It was a great experience to shop in your store Ryan greeted me at the door allowed me to browse and was there to help me when I needed it! Thank you.
I had a great customer service by Skylar. She was great assisting us on what we were looking for. Thank you
The store was clean. The person that helped me with my purchase let me explore all the other couches and living room furnitures before finalizing my purchase.
Customer service was amazing!! Malcom was great and funny! He joked with us and was a great help
I was helped by Malcolm today. He was friendly, knowledgeable and made this shopping experience wonderful. Kudos to this young man, he’s an excellent sales associate!!
Skylar was so friendly and helpful like the rest of the staff! I have Ashley furniture in my home now and wanted to add a little more. Skylar let us walk around and look and was close by when we had any questions. Loved the experience and will visit again!
Malcolm & Doug were very helpful and knowledgeable. We received friendly & professional service. Highly recommended.
I was greeted immediately, and the salesperson was wonderful to work with. I was in and out in a timely manner. Got what I came in for!
Ally was really great! She showed us exactly what we wanted. This is our favorite furniture store!
Skyler was very helpful, professional and knowledgeable. Would definitely recommend.
My experience at Ashley Home furniture store off of Wilma Rudolph was more than just professional. Not only did our representative take the time to fully listen to what we wanted, she didn’t miss a beat with her knowledge. Would recommend to any one looking to making a choice feel like a lifetime reward.
Excellent friendly service, Thank You Malcom for all your help. This young man is very professional and helps you find what you're looking for.
Saleswoman Star was amazing in helping my fiance and I find our new living room set and I would 10/10 recommend. Her personality made it feel more like having a conversation and not like I was dealing with a sales person.
If you are not a cellphone or tablet apparently thay won't pay attention or try and help
Malcom is very personable and did a great job working with us while we were looking for the furniture. I wish to thank the manager for working with us to get the furniture delivered at an earlier date and said it would be brought into the house and the boxes would be taken away. All in all it was a very pleasant day of shopping at the Ashley store. Thank you to all!!!
Very friendly staff and helpful
Very friendly Employees and professional
Skylar killed it and got us fixed up!
Natasha is wonderful in the Clarksville location , she was not pushy and she was so patient with us as we tried to decide on exactly what we wanted. The only disappointment is that we have to wait 4-12 weeks for our funiture
this was the most amazing experience my wife and I have ever had buying furniture. Doug Protivansky was our sales rep, and just so happens to be the store manager. Ashley HomeStore picked the right guy for that position forsure. he was fantastic. made sure we were able to find exactly what we were looking, that we stayed with in our budget and that we were able to leave the store with our brand new furniture. if you need new furniture go to this store and ask for Doug. 5stars all day. what an experience.
Ally was so great! Friendly, no pressure, and communicative through the month long+ waiting period it took to finally get the couch we wanted! All the staff is friendly. We really appreciated the no pressure environment, letting you browse without a sales person breathing down your neck. Definitely check them out for your furniture needs!
Doug and Dewayne were both very helpful in choosing the right furniture for me. Quick and easy process.
Very helpful and very knowledgeable
Skylar was great! She helped us so much and was kind and didn’t seem like she was trying to push anything on us!
Walked in and told Ron what we wanted and we bought it and we’re gone in 16 minuted
Outstanding always ... very helpful Maria and each person that we spoke too.,The very best in customer satisfaction.
Dewayne Johnson was awesome!! Great personality helped me find exactly what I was looking for.
It's a very nice store, buy way too high. In my opinion, the cost of building the new store impacted the final price that the customer pays. That being said their staff is very welcoming, and are not pushing you to make a purchase.
Mr Johnson was most helpful and funny very nice ..store had nice prices nice and clean id go back and buy more stuff from mr Johnson
Very helpful people. Very curteous.
Walked into Ahshleys furniture store today to browse As i am moving into the area a month from now, Was met by Liz, who allowed us the freedom to browse yet was available anytime we had questions. She was so helpful, courteous and when we let her know that although we found a few items we were not ready to commit she suggested we put our “ favorites “ in a cart for easy access later , she made herself available for ordering at our convenience And after we checked out items at other places Gladly returned to make order thru liz, great furniture, Great service, great prices, fab salesperson Great doing business with you.
Natasha was very professional and knew exactly what she was doing. She helped us find the perfect furniture for our new home. Highly recommend her and her store.
Malcom helped tremendously. Even brought out the measuring tape to make sure the table I found that was solid wood would fit in my dinning room. Thank You so much Malcom
As I have been in the Military and overseas the last 13 years. I have always had government provided furniture housing etc. As I embarked on my newest journey of adulthood I stopped by the store today not really knowing what I would be getting into, I was greeted by a wonderful sales person. Dewayne walked over the store with me a dozen times to help me find what I didn't even know I wanted. I can be a little difficult at times with being indecisive. I think anyone making a large purchase wants to ensure they are getting exactly what they want. Dewayne helped me select my complete bedroom set and I couldn't have been happier.
If I could leave 0 stars, I would. I’ve called this store two days in a row now, 10+ times each day. The online customer service is no help either. They transfer you to the Clarksville number that is listed without ensuring there is another representative on the line. TERRIBLE customer service.
went in about three weeks ago now to purchase a mattress. I have been fighting with them ever since. My sales person lied to me and mislead me on just about everything. Was told I could return the mattress within 30 days. Was also told I could switch it out for a different one if that one wasn’t working. Was told it was a 3% return fee. All were lies. After sleeping on this mattress for two days it threw my back out to where I had to seek a chiropractor to be able to stand up straight and walk. I missed a whole week of work because of this. After talking to several people it’s because she sold me the wrong kind of mattress for how I sleep and with my back problems. I called and talked to a manager was told I had to wait 30 days before I could switch it out and that the next one I got I was stuck with. I asked if I could just return it then and was told they don’t do returns. After explaining everything to the manager about what my sales person had told me. She didn’t care and was rude about the whole situation. I would not recommend ever shopping with them for anything. It’s been a nightmare and I’m still fighting with them over a $2400 mattress that I can’t sleep on. I’ve been sleeping on a couch for the last month... if I could give them less stars I would.
went in about three weeks ago now to purchase a mattress. I have been fighting with them ever since. My sales person lied to me and mislead me on just about everything. Was told I could return the mattress within 30 days. Was also told I could switch it out for a different one if that one wasn't working. Was told it was a 3% return fee. All were lies. After sleeping on this mattress for two days it threw my back out to where I had to seek a chiropractor to be able to stand up straight and walk. I missed a whole week of work because of this. After talking to several people it's because she sold me the wrong kind of mattress for how I sleep and with my back problems. I called and talked to a manager was told I had to wait 30 days before I could switch it out and that the next one I got I was stuck with. I asked if I could just return it then and was told they don't do returns. After explaining everything to the manager about what my sales person had told me. She didn't care and was rude about the whole situation. I would not recommend ever shopping with them for anything. It's been a nightmare and I'm still fighting with them over a $2400 mattress that I can't sleep on. I've been sleeping on a couch for the last month... if I could give them less stars I would.
went in about three weeks ago now to purchase a mattress. I have been fighting with them ever since. My sales person lied to me and mislead me on just about everything. Was told I could return the mattress within 30 days. Was also told I could switch it out for a different one if that one wasn't working. Was told it was a 3% return fee. All were lies. After sleeping on this mattress for two days it threw my back out to where I had to seek a chiropractor to be able to stand up straight and walk. I missed a whole week of work because of this. After talking to several people it's because she sold me the wrong kind of mattress for how I sleep and with my back problems. I called and talked to a manager was told I had to wait 30 days before I could switch it out and that the next one I got I was stuck with. I asked if I could just return it then and was told they don't do returns. After explaining everything to the manager about what my sales person had told me. She didn't care and was rude about the whole situation. I would not recommend ever shopping with them for anything. It's been a nightmare and I'm still fighting with them over a $2400 mattress that I can't sleep on. I've been sleeping on a couch for the last month... if I could give them less stars I would.
I've been searching for just the right furniture for my living room with no luck. star was able to find me exactly what I needed.
UPDATE: still highly recommend, we had a manufacturer defect with our original mattress and Amber was able to help us get a new one as a replacement, no delivery fee or haul away fee since it is a replacement! Awesome customer service, Ryan was able to get us a bed and mattress all as one deal plus they have express delivery which includes assembling the furniture! Highly reccomend!
Star was extremely helpful and had excellent customer service skills. She made my order process efficient
Buy furniture at the Ashley today was good and I'll come back for more furniture later.
Great
Alyssia was a great and knowledgeable person! The only thing that sucked that the furniture had a sign that said 'I'm in stock' but the furniture I bought wasn't in so I have to wait 8-12 weeks but she said it should be in long before then. Hopefully it does arrive soon! 🙏 other than that, they were fast friendly and courteous. Would definitely recommend a friend or family member to this place
Friendly staff and multiple choices to choose from.
Had a great experience in this store. We were greeted right away and asked if we were looking for any room in particular, and introduced to a salesperson. He introduced himself and immediate told us he did not want to interfere while we looked around, but that he would be available if we had any questions. Although most stores in town do something similar, this was the first of 4 stores we visited that day that it felt genuine. When we found several pieces to ask questions about, he was on the spot with available options, timing, and pricing without being pushy. For someone who has bought furniture more than a fair share of times, this was greatly appreciated. If the quality, look, and price are right then I don’t need someone standing over my shoulder. At the end of our visit we decided on a multi-piece sectional, extra seat section, and matching ottoman. We were told about an ongoing sale, but again not pressured into a “must buy now” situation. The sale process went very smoothly as he had input many of the options we were looking at prior to reaching the sale counter. There, we were also impressed that they took an extra precaution to verify right hand vs left hand sofas and chaises using a drawing. Additionally, we were only charged KY (location of our home) sales tax versus the local TN (location of the store) sales tax. This saved us almost enough to cover a the cost of delivery fee (if you opt for that).
Had great help from Ally! She was very informative and pleasant to work with!
Always good customer service here. Good selection of products.
Was immediately greeted upon entering. I went in looking for a particular set I saw online. The young saleswoman was very professional and polite, answered all my questions and I left without any pressure. I went back two days later to place my order and my experience then was just as great.
Great customer service! We just bought a recliner, which is the third piece of furniture we bought from this particular store. We will definitely shop here again.
Great service at Ashley’s. I knew what I wanted so I was in and out.
Excellent customer service. Very helpful and friendly.
I had been visiting Ashley periodically monitoring a particular item. When visiting today the price had gone down but it still wasn't where I wanted it to be. The salesman offered to check on line to see if the price was lower and it was. He also gave me an additional 10% off which made my day. Ashley has been my go to store since I moved to Clarksville two years ago.
I love this store. So chill, beautiful, and comfym. Sales staff is laid back and helpful. We always look forward to seeing Maria. She was super helpful getting us set up with new living room furniture. I'm coming back.
maria was beyond helpful for my wife & I! she helped us find the perfect mattress and dresser. she worked with us very well and is extremely sweet! we will definitely go back for future needs.
The furniture is beautiful and top quality. This is furniture that will last. My husband picked out what he wanted and called me at work. From the time I got there and filled out an application and left it was maybe 20 minutes. The associates were extremely helpful and professional. I will definitely go back
Our sales associate, Star did an awesome job to make sure we got the best deal on our entertainment furniture. Star was very professional and great customer service. Highly recommend!
Great experience with Ryan. He found what we were looking for and ordered it. Very pleasant experience and great customer service.
Loved the selection and the sales associates don't pester you constantly. Very happy with the purchase of my recliner 10/10 would recommend.
Staff is nice and welcoming. Dewayne was awesome, and was super helpful when we went to look for our dining set.
Shelby made the experience easy and great!
Great customer service!!!
They have a large selection and they were able to give us the full cost up front for everything so we knew exactly how much it would all be. We have an awkward corner and small doorframe and they were still able to guarantee delivery and set up so we’re excited not to have to deal with figuring all of that out. Everyone was very nice and helpful.
This Place Was Horrible They Sold Us A Bed With Bed Bugs And Didn’t Accommodate Us. Whom Ever Read This They Just Want Your Money And Didn’t Treat Their Customer With Respect And Kindness. I Tell Everyone About This So They Don’t Receive The Bad Treatment We They Gave Us.
It's a little pricey
Dewayne was so sweet! From the moment i entered the store! He helped me find the perfect bed for my 8 year old son. I am so excited to do business with him in the future!!!
Amazing help and great products.
The staff was helpful and I got exactly what I needed!! Great staff and great experience!! Definitely will be back if I need anything else!!
A great, comfortable place to shop for furniture. Our salesperson was very patient, knowledgeable, and articulate. She seamlessly guided us through the selection and purchase process.
We had a great experience on the Ashley home store side. Gordo did a great job explaining everything we needed to know and showing all the different options for the frames and mattresses we were looking at
I called to see if a dresser was in stock and Maria was phenomenal! Smooth and easy process.
Great selection and price! Natasha is a great decorator and saleswoman! If you are in the Special Ops community she is the one to see! NSDQ!
The selection was beautiful, however we ordered a bed set about 2 months ago and we were told we would have it in 4 weeks. Looking back now I feel like we were told 4 weeks so the guy could make a sale. If we knew it would have taken 2 months we would have went with a different one. We were working with a sales women who was friendly and wonderful, then got switched to a gentleman who I felt wasn’t as honest about the products and was just trying to sale us anything he could.
Very helpful, professional, and expedient. Star 💫 was a very good floor representative and I appreciate her help
Bought a mattress during the pandemic over the phone and can pick it up in 2 hours. Beth Ann was wonderful!
Very nice great service
My experience with Lanicia was amazing! She was very detailed and experienced when helping me decide on my furniture set for my brand new home. She was very patient. I expressed to her exactly what I wanted and she made my vision come to life! I’m very pleased with the customer service I received.
Skylar was great.
Over priced- shop someone else for same quality at lower prices- hundreds less. No joke.
Over priced- shop someone else for same quality at lower prices- hundreds less. No joke.
Beth Ann and her trainee at the time were amazing. They were extremely professional and listened to our requests, even after we changed our minds three times. Beth Ann was very knowledgeable and personable and we will be returning for future purchases.
Beautiful furniture and great service.
Great service & so helpful !
I was greeted by Star, a wonderful salesperson who answered all of my questions and was very patient with me. I only knew for sure one piece of furniture that I wanted but I need more than that. Her suggestions based on our conversation were excellent! Got just the right furniture!
Gordon was very helpful on my first visit as I browsed and even took me over to meet Brandy. They were both helpful. When I went back in they remembered me and worked with my mom and son to help us pick out what we needed.
Great help at the store, the employees were very well mannered and over all enjoyed purchasing a dining table here.
The two people that helped us were great. Answered all of my questions. Got us checked out and finance in good timing.
The wife had done extensive research and knew exactly what she wanted. Lanicia greeted us as we came in asked if she could help. My wife told her what she wanted we were taken directly to the display to confirm and she wrote it up. We were only in the store for about 30 minutes. Perfect shopping trip.
Had a great experience as always at Ashley Homestore in Clarksville, TN! Shelby showed us exactly what we were looking for & was very helpful. It also didn't take as long as I thought it would. I love this store!
Excellent products.
Great customer service and price point was incredible I certainly recommend anyone in need of furniture or anyone that wants nice furniture check them out. Albeit we did purchase on Black Friday weekend when the specials were great that’s my opinion hope this post reaches anyone that is looking to furnish your home God Bless
Our point of contact, Eileen, was fantastic and did an amazing job helping us purchase our new living room set. Will always use her as a point of contact for future purchases.
Very helpful and cooperative. Made you feel at home.
The young lady that helped us, Beth Ann, was amazing. We had a ton of questions and she stayed with us long after she was scheduled to leave work. The man she was training, Dewayne, was a rock star too. I would have never guessed that anyone with his knowledge was in training. We will definitely give them our future business.
Beth was so helpful and wonderful to work with! Thank you so much!
Service was great. Ron is an excellent salesperson.
Thank you so much for you time and assistance! Marcus, your patience in helping me search for a bedroom and living room set was greatly appreciated. You even took the time to ensure I was able to get everything delivered in time for Thanksgiving. You and Charity are absolutely amazing!
Very friendly and experienced
Amazing, employees are really friendly
Very friendly staff, walked in and felt very welcomed. No one followed us or made us feel pressured to buy anything. When it came time to place our order, the salesman walked us through everything, explained everything in great detail, broke the price down, etc. He didn’t try to add anything, instead, he looked for discounts. I only gave it 4 stars because our dining set was not in stock and most of their inventory is taking 8-12 weeks for delivery due to COVID (understandably). We were just kind of hoping to be able to pick up same day or within a couple of days. I highly recommend this store, they had a lot of beautiful furniture for decent pricing.
I like walking around the store before asking for help with any item. Ron Jones provided that space for me to shop but was also attentive to any questions and found what I wanted at the right price. Ron Jones is a professional sales person with excellent customer service skills. Thank you, Ron!
They were rude. They gave me the wrong bed frame after i told them exactly what I wanted. After waiting all day to pick it up in the middle of my move thats when i find out it was not the correct one. When i called i had the sale item number but was put on hold for 15 minutes then was told they did not have the item i needed. Yes i was very frustrated when i was told i could not return it at my convenience but i needed to return it at the stores conveniences. I needed to buy an entire house of furniture and did not buy it from Ashley.
Armondo was our sales person… he was awesome! very knowledgeable and very helpful in selecting our furniture. the other sales associates were also kind and helpful and the check out was easy and quick! definitely coming back again!!
Sales lady was nice and tried to get us what we wanted. Didn't have any of the furniture we wanted. We were pre-approved for "store credit" but that ended up being a way to basically double charge us for furniture. A $1949.00 purchase was going to cost $4580.14 at the end of 12 months. I understand store credit and interest but this is excessive.
Fantastic shopping experience!! Our sales associate, Lanicia was great!
Ryan was wonderful, took the time over the phone to look up items and I came to the store. Ryan was very pleasant and we ordered my love seat and protection plan. Will be delivered next Saturday. Reclining love seat was in warehouse. I love the quality of your furniture.
Shelby at Ashley Furniture Store in Clarksville, TN went out of her way to get us a 10% discount and a price match from the online store. She was very pleasant and fun to work with during our buying process. I highly recommend Shelby when you go to purchase furniture at Ashley. Shelby answered every question I had, very satisfied customer.
Great! Polite people and salesmen. Ryan, thank you so much for your assistance. You did a great a job!
My boyfriend and I went in, honestly, just to kill some time. We had no expectations of buying ANYTHING! We ended up leaving buying a leather sectional and a tempurpedic mattress. We worked with Natalie and she was absolutely amazing!! She was so easy to talk with and relate to. She was super informative and gave great suggestions! She had answers to all of our questions and made sure we were 100% satisfied! We will definitely buy from them again, just because of the experience we had with her!
Very helpful during my looking around.. Natalie checked in on us a few times. And the product that I purchased was beautiful. Natalie helped me out a ton during the whole process.
Shelby was very helpful. She first let us browse the store. We picked out what we wanted and she let us know what kinds of deals the store had. Very very helpful. She also knew about the furniture.
The Floor Manager was very pleasant and walked us through every step!
The people were extremely helpful and informative. They were very friendly also.
Great experience working with Ron at Ashley Furniture in Clarksville! He is the man and I am grateful to have met him! Looking forward to my next visit when it is time to get more furniture and it will be at Ashley's!!! Thank you Ron!!!
Eileen at the Clarksville Ashley HomeStore went out of her way to get us what we wanted even tho it was out of stock. We are so happy.
They had the recliner in stock only had to wait one day to get it. Star was a fabulous associate. She fixed me right up with the recliner that I wanted she deserves a seven star rating !!!!
Staff very friendly especially STAR
Star was very friendly and went out of her way to find us the best prices.. Excellent service..
Wonderful experience shopping here. Staff was very knowledgeable and was able to answer all of the questions that I had. Getting the furniture is taking a little bit longer than expected but we’re in a pandemic so understandable for the reasons.
Great customer service and Shelby was a great help!
Casey was my salesperson. She was very attentive and so helpful! Great place for wall art!
Big selection of furniture
Best best place ever for me and my husband!!
Great experience, Natasha was awesome
The Customer Service First of all was Great. Beth Ann acknowledged us and helped us right away. The inventory was there, and delivery was set within the week that we needed it. Furniture is Beautiful and sturdy. I reccomend Beth Ann to Assit You.
Shelby was awesome. She helped pick out my bedroom set. Above and beyond in service.
Beth was our Saleslady and she is wonderful. Showed us beautiful, affordable options and we purchased a Power Sofa. Can't wait to have it delivered!
Went in just to browse and get some ideas for future purchases, left with a matching power sofa & love seat and a beautiful pub height dining room table. Eileen assisted us and was absolutely phenomenal.
Nothing everything was perfect
Beth, Ron, and Star were exceptional! As I walked through the door Beth immediately greeted me and helped me find exactly what I was looking for! She recommended a fabulous queen size bed and dresser within my budget for my guest room. I am so excited for my friends to come and stay and greatly appreciate her help and the friendliness of her team. I will definitely return to this location for all my future purchases! Thanks!
Eileen jumped right in to help us. We told her we were looking for Dresser for granddaughter and described her. Granddaughter loves it and can't wait to receive it. We highly recommend Eileen so ask for her! Great service!
Great atmosphere, sales rep Eileen was amazing!
Great customer service with very good insight on the products. Went above and beyond to try and get the best deal for my family. Salesman name was Ryan
Excellent service. Maria and Doug are very good with people. There customer service skills are wonderful.
We were greeted by Natasha and she took very good care of us in our selection of two lounge chairs. Very good experience.
Great stuff, Natasha was really sweet
great service- Tasha, well priced easy to work with.
Love them and I am excited for our new furniture
Ryan took good care of me and made sure I got the best price!
Recently purchased a new house and Natasha Thompson was the best in helping with a new dining set and Porter bedroom furniture. We originally shopped online and visited other furniture showrooms. From the value for our money to the final receipt of the furniture, we quickly discovered that nothing else compared to the excellent customer service we received from the Clarksville Ashley HomeStore.
Marcelle was great! We originally purchased a mattress from another company almost a month ago. Unfortunately they didn’t deliver last weekend as they had said so we ended up cancelling. With Ashley HomeStore, they delivered within the week! Great experience and great customer service!
Tasha was amazing. She made the experience an ease and was very personable. We have shopped at Ashley's for over 7 years now and it is our go to for furniture.
I loved Shopping at Ashley HomeStore everyone is always happy, friendly and very professional every time I enter the door. They have very good quality furniture. Maria always know what I’m looking for and she has very good patience when I come in. Their financing is very affordable for any family that choose to shop there. I also love her expertise and knowledge on the type of furniture that I’m choosing for my house.
Beautiful furniture and easy finance options.
Very friendly and knowledgeable associates. Good selection of merchandise.
Awesome experience. The sales representative, Natalie was very friendly and pressueless.
Great customer service!! Natalie was the best she wasn’t pushy and understood our needs and we are so happy with our purchase.
Ryan and Randi were amazing to work with! Our visit was short, sweet and to the point of what we wanted. We are so thankful for such a good experience!
Casey was my salesperson and she was fabulous. Did not rush, and was knowledgeable of the product.
Natalie was outstanding. She helped my husband and I find the perfect sectional for our home.
Very nice staff and the sales associate Ryan was great. I had a very hard time deciding on what I wanted and Ryan was so patient and kind. Very informed and worked to get me the best prices. Good quality furniture.
Excellent customer service.
Ryan and Ron are amazing they did a good job with customer service and giving us what we needed
Great customer care
The selection is so elegant and well-crafted that I fell in love with this place instantly! The staff is professional and friendly. I didn't want to leave but I got hungry sooooo....
Absolute nightmare. In the store’s defense I did order online but I still have not received one of the dressers I ordered. I ordered two bedroom sets on 5/7/20, I received the first one with no problems except one of the nightstands that came through UPS had some damage which you had to report within 72 hours but when I called they said the hold times were very long and leave a message and someone would return my call. So I did, never received a return call back but ok it wasn’t that bad I’ll just live with it. Most of the second order was coming through UPS except the dresser. So we waited and piece by piece it came in, except for the dresser. I had never heard from anyone about the dresser so I started calling & trying to chat to find out the status of it. Ridiculous hold times and I would start a chat at 8 am and have it open until 4 pm with absolutely no response. I finally got a hold of someone and got the run around to call here or there and I can’t count the number of times I was hung up on or a chat disconnected or argued with that it had been delivered. I even left a couple of messages that were supposed to be returned and never got a call back. So I finally contacted the store the first time they referred me back to AshCom, but the 2nd time someone at the store finally looked into it. He told me it was closed out as delivered when the first set was delivered and that he would get it reordered and taken care of. But he said it wouldn’t be here until the middle of August. Well now it’s the end of August and I still have no dresser and have not heard from anyone about it. Definitely will never do business with them again.
Not pressured to buy anything. Found a sofa, but wanted to look around town more. Marcel (sorry spelling) took our information and we were able to call back later to complete the purchase over the phone.
Great experience with Natalie today. She was not pushy at all, super nice, and very knowledgeable. If we need additional home furnishings in the future, we will definitely work with her.
Staff was very helpful and explained my payment options and was very affordable.
lots of selection, cheap delivery and assembly, and honesty in prices.
We had an awesome experience when we went. Casey was great. She helped us from the time we asked her a question till we got ready to leave. They all were really nice.
The selection was amazing. Natasha our sales women answered all our questions and was extremely knowledgeable about all products.
Shelby has been great and so helpful!!!!i Really appreciate all that she did for me today!!! Made my purchases a breeze! Thank you!!!
Our sales associate, Beth Ann, was very friendly and able to answer all our questions. If it wasn't for that, we may of gone somewhere else to order furniture.
Amanda was extremely helpful and professional. Amanda really knows the Ashley line of products and this made it easy for for us to make our decision on which sofa to purchase. We know that Ashley makes great products and that Ashley also stands behind their products. They have great financing options for those who needs this option.
They did not have what I was looking for but the store and salesperson was nice so I will be back when I have need.
Very satisfied with our experience and our sales person Marcelle!
We have bought living room furniture, a king size bed & now dining room furniture from them & have been very pleased with all of it. If we ever need anything else in the way of furniture we will be going back to them. Cindy Morgan
The employee was so helpful, sweet and professional.
Very friendly and helpful...
If you would like quality furniture do not do business with this store. I have only spoken to one person in the store that tried to help in any way. I bought a kitchen take and chairs. The first table I received was damaged so it took forever to get a replacement table then when they brought that it was damaged to the point the legs were uneven the table wouldn’t stand properly. I had to keep the original table. I’ve called the store, online customer service, I’ve been pawned off on so many people. Online finally issued a refund over a week ago of 100.00 I still haven’t seen the refund. I called the store again this afternoon they said to check with my leasing company( I already have and they have no record) now they want me to call customer service back. I’m so sick and tired did this company. I’m at the point of speaking to attorneys to see what I can legally do. Attached are the pictures that Lady at the store told me she reviewed and they just couldn’t see that much damage!!!
Friendly atmosphere and sales associates. Tasha made my shopping experience easy and memorable.
Shelby was awesome, she answered all my questions. She did not hover or kept suggesting different pieces. She was friendly and polite. The building is clean and they had a good selection. Shopping with a teenager is not much fun but even my teen enjoyed this furniture shopping trip. Thanks for everything Shelby!!
Shady business....Had problems from the start. Pick up went wrong. Then their delivery went wrong. We got the wrong item and pickup went wrong, twice. After that, we bought another chest to match the one they got wrong and hadn't heard anything for 3 weeks. Went in to inquire to be told,"wait another 6 weeks. It's not my fault I just sell the stuff. Let me know if you want your money back." From a "million dollar a year" seller.......
Great payment plan and customer service. They had beautiful and inexpensive furniture. Love the pictures for the wall but a little pricey. I will go back and shop there.
Both Beth and the trainee, sorry I dont remmeber his name, were both professional and personable. I cant say enough great things about everyone that I had interaction with , including checking out. Thank you all for showing kindness, and compassion. I will absolutely be back
Beth and marcelle were great they helped my roommate and I pick out a great couch for an amazing price
My fiancé and I went in to get a new bedroom set and were immediately greeted upon walking in by Eileen. She then asked if we needed anything in particular and assisted us with looking at a variety of sets. She was very professional, knowledgeable, and friendly. I recommend going to this store for your next living room, bedroom, or dining set and asking for Eileen.
Wife and I purchased a couch. After getting home we realized it would be to big for the room. We went back the next day and the sales staff were great in helping us to find d what we wanted. We could have gotten a 100% refund but instead purchased another couch and had the amount adjusted. I was extremely pleased with the assistance we got. Natalie was the sales manager that assisted us. She was a great help and made us feel comfortable. No pressure in the sales. Definitely will consider when and if we decide on any new furniture.
So I had originally given Ashley’s a 5 star. But after me spending $11,000 on furniture, I’ve had broken pieces, furniture that wasn’t fully painted, the wrong base for my bed (which was swapped out, to only get another wrong base), and a temperpedic mattress that I absolutely hate. I moved here in May. I purchased my furniture in January to go ahead and be put in my home. My fault on that part. I can not get an exchange. For something I absolutely hate. If I were you I would find other places to shop for furniture, being they do not wish to make matters right. No one should have to spend this much money and have all the issues we have had to deal with. But I give props to the sale associates, they can talk up a sale.
We were searching for a bedroom suite for long time finally just by chance the second to be exact we went into Ashley and the whole suite was still there and me and hubby were in agreement 😆 🤣. Without hesitation asked for a full estimate and got lucky it being July 15th tax day hurrah all in our favor. It will be a very gorgeous master once all is in place ALL 6PC Inc storage in the bed I'm in love 😍 can't wait for Delivery..
Friendly people and no interest financing ! Easy Breazy !
Shelby greeted me at the door and was so helpful. She helped me picked out everything I needed for my space. She loves what she does and she’s so professional! i will be back to see her!
Very quick transaction and helpful sales staff. Nice selection.
Natalie has always been more than helpful and we have always been able to find things we like to furnish our house. Great customer service and great quality products!
Staff was very helpful and went above and beyond. Took the time to go through there systems and see what furniture they had in stock and i was able to find the perfect item. HIGHLY RECOMMEND SHOPPING HERE !!!!
Excellent crew and staff very good service
We received Great Customer Service from Ryan and the staff was friendly and polite. Will definitely be shopping here again.
Just bought couch and loveseat and a clock. Got 1/3 off couch and loveseat and 1/2 off the clock. So happy with our choices!
Ryan at Ashley HomeStore was kind and very helpful! He made our experience easy and enjoyable.
Jared is so friendly and professional; he helped me over the phone and it was pleasant and efficient. He has a voice that should be on the radio.
Shelby was amazing and made everything so easy and less stressful when buying new furniture! She was so helpful and patience! Definitely gonna come back for sure and ask for her!!
they had what I was looking for a great price. everything went smoothly.
Gordo a sales representative helped us so much on finding our first living room set! 100% satisfied!
I like the selection & the people are very nice & know there stuff 😊
My experience was great working with Ms. Mariah, I was recently in the market for a bigger dinning room set. Mariah is very knowledgeable in the inventory, so it was easy to find what I was looking for.
Beth was so helpful!! I can’t wait to get my couch and ottoman!!
Wonderful experience! Maria helped me pick out my perfect furniture for my new home! She is so wonderful at her job and is always honest and so helpful! What’s even better is all of my furniture even came in two weeks early! Amazing experience! Will definitely be coming back when I buy my next big thing!
Best furniture store by far!!!
NATASHA THOMPSON has an amazing energy about her and she’s also an awesome person to work with! You definitely want to ask for her when you visit!
Beth Ann is amazing and if you need furniture please ask for her. She is professional, knowledgeable, loves Jesus and fun to work with. They also helped me finish the deal over the phone so I didn’t have to go back in the store with my kiddos again.
Tasha was very helpful today. Very patient while I put chair after chair with the table I wantes.
Very helpful with me and the wife indecisiveness, she showed us several options making our decision easier. We departed the store with the feeling that we would be wasting out time if we decided to go elsewhere. Thanks for your assistance in making our decision easier.
The manager of this Ashley Home Store is one of the nicest salesman I have ever met. He knows how to take care of his customers. The young lady (I believe her name was Maria) was very friendly and answered all of my questions. Way to go Ashley furniture for hiring some great people!! I buy Ashley furniture for my Airbnbs because it looks great, very affordable and holds up very well. Many of my Airbnb guests have called me inquiry about my furniture. I would definitely recommend furniture from Ashleys and especially the one in Clarksville!
Shelby was absolutely amazing! She made the stressful experience of buying furniture so much easier! If y’all are in need to buying anything, I highly recommend going to see Shelby!
They’re great!! Charity and Kacey are wonderful. Not too pushy but were available when I needed help. I’m not a huge fan of looking and/or buying new furniture but they made my experience so easy and nice! I definitely recommend this store and their lovely employees!
Shelby helped me so much during my experience!! She helped me find the absolute perfect rug for my room. I was greeted at the door and she helped me with my vision for my dream room. I will definitely be back soon and requesting Shelby to help me.
Shelby Majors was a great help!!!
Wonderful customer service!! Shelby was so helpful and we found the perfect couch!!!
Beth was super helpful every time I came in. She helped me pick a mattress for my son's room. I brought my son in to show him the mattress & he loved it! Definitely want Beth helping me in the future for all my needs!
Great staff, very informative and helpful.
My experience was phenomenal! I had the pleasure of finding Ashley’s most polite and helpful worker. Her name is Eileen Tuten. Eileen immediately noticed my need for help and approached me with the attitude that didn’t tell me she was just trying to sell me the most expensive thing. Instead she analyzed my needs and thoroughly guided me through each available option in store for me to be satisfied with my purchase.
I went in not having any idea of what I wanted and Eileen helped me find exactly what I was looking for, I would recommend shopping here!
Eileen was amazing and took off running with my huge order. Very friendly and accommodating. Would not hesitate to recommend your store.
Customer service desk was amazing. Highly recommend.
Had a loveseat delivered Saturday and it was some issues and my wife called and they gave my wife attitude, today she gets a call and they still giving her attitude so after this they will never get another dollar from us and the manager was no better just poor customer service.
Love this store!
I had an incredible experience. Randi-Carole Williams was a dream to work with. She is so professional and helpful. She makes shopping easy and stress free!
If you need furniture you need to come here and see Shelby!! She’s the sweetest girl and was so willing to help. I look forward to buying from her more in the future :)
Shelby was super helpful and amazing through the whole process!!
Randi Carole helped us find everything to perfectly match our vision we had for our home. Highly recommend Ashley Furniture in Clarksville!
Ashley Homestore sells garbage furniture. The fabric that holds the cushions up for my couch ripped after three months. It took over six months going back and forth with the idiots who manage the warranty department to finally send out a repairman. The repairman asked for the replacement part. I told him I don't know what he's talking about. Warranty/customer service was supposed to mail out a replacement seat bench according the repairman. He left and didn't hear back from anyone for months. Now I'm being told that the part isn't covered by warranty. I paid for a five warranty that is completely useless. The sales people do not tell you that the seat bench is not covered under warranty. Save your money and go shop some where else.
Natasha Thompson was very helpful in helping me order my granddaughters bedroom suit. It was a pleasure doing business with her and I highly recommend her...thank you again Tasha
Our sales lady was very helpful. She greeted us promptly at the door with a smile. She let us look around in our own. She was not pushy but did check on us once. We had been looking around for 2 weeks and found something that was perfect for us. Her customer service was excellent!!! We will be back to Ashley. Our only “complaint” is that some of your items seem to be over priced.
Super nice and knowledgeable personnel. Its not just about selling a product, it's about a relationship
I thought that the staff was really nice very courteous I did find that my sales person was a little bit bragging about his total sales little bit cocky I don’t particularly care for that I wasn’t there to find out he’s sales for the month, I believe in confidence but that was a little bit over-the-top. I did have a much better with the girls back in the special credit department they were extremely gracious and down to earth really did love the girls back there but again I was over late excited about doing business again with your store you always have what I’m looking for. You are indeed the best furniture store in town thank you
Really awesome furniture
Very organized. Wonderful people. Maria is a great person to work with! We will deff be back.
We just bought our first home and met Tasha when just perusing through our options! She never pushed or made us feel pressured to buy but helped us anyway she could! After a long closing on our house we are leaving tonight with the furniture we wanted but also got it for a great price! Thank you to Tasha and all of the great workers at Ashley!
Great experience buying our new dining room table and chairs. Our salesman was super accommodating and made the purchase easy and quick, due to his knowledge and familiarity with the stock and availability.
Ryan was the absolute best! Very informed and NO pressure while being genuinely helpful with my selections! When you go, be sure to ask for Ryan😊
Ron was very professional and knowledgeable about what , I wanted.
Very nice salesman and excellent service!
Great experience!
Very friendly service and we found a good quality beautyrest mattress. Waiting for order to come in. I have purchased furniture from Ashley Homestore and Outlet before and I love it. Good prices, good quality, great customer service.
Ryan was awesome...
Everything was really groovy.
Ryan is the man to see for all your furniture needs! He's knowledgeable and friendly! Gets you taken care of and, makes you feel right at home. The store is clean and providing hand sanitizer during your visit. They are also, social distancing!
My store rep Casey was awesome! She was very easy to talk to. She was attentive to our needs and wants. We will be back!
Maria always takes care of me. Great service with a smile. Thank you.
Shelby was awesome and super helpful, excited to get my new couch in my new home!
Beth was our salesperson. She was great!! We originally came in to look at sofa loveseat combo when we started looking at kitchen tables, Beth was on her game and was so knowledgeable about all the different models we looked at. With the Acceptance Now financing, we came out with a table. Thanks Beth, and thank you Ashley Furniture!
The sale was perfect but if you sell an item of furniture it should have all the hardware with not half. It was a great purchase and sales staff took care of it quick. The only place i will buy furniture for our new home.
They sales rep was very helpful and friendly!!! Its hard to find good help now-a-days and i was so happy with her!
Sales assoc. Natasha is great to work with. Every associate was there to help and assist. I am very pleased with Ashley Home Store on Merchants in Clarksville.
I met very nice young lady who was so free spirited and helpful miss tasha thmpson
Marie was soooo helpful and went out of her way to help us, she was awesome! And good quality furniture at a really good price..
Nice store had a few deals...
I was very impressed with the friendliness of the staff upon entering. We were told if we needed anything to let them know. The staff didn’t hover like car salesmen, they let us roam around and try the furniture at our leisure. A big thanks to Beth Ann, she made the purchase quick and painless. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Maria was very helpful and patient while shopped around, tested and compared furniture pieces and price matching with online sold me!
The salesperson was so nice and helpful and I was excited the item I wanted was in stock so I don’t have to wait!
Furniture is cheaper made these days. service was great and they will work with you on some prices
Tasha was very kind and helpful. She directed us to what we were looking for and answered all of our questions. She made it a point to remember our names and made us feel like we were her highest priority. Thank you!
Personal service, very professional. Salesman looked like mini me from Austin Powers movie!😊
Great experience, excellent service and sales person Tasha was great.
Place was clean and friendly. Ryan was a good guy.
Great customer service, honestly had a good time shopping here
They were very effective and polite and helped me find exactly what I wanted.
Eileen was very helpful and patient with me. Definitely going back to see her when I need help💯
Love love Ashley Homestore. I got exactly what I wanted for a great price, and Marie was absolutely helpful and friendly.
I visited the Ashley HomeStore in Clarksville, TN - Gordo helped me find the perfect couch! He was so helpful, knowledgeable, and made the entire process seamless!
I had a wonderful experience with purchases our new furniture! Thank you, Maria!
Just get with Ron (sales) for the best deal.
They let us in with 15 minutes to spare! Maria was amazing and explained everything thoroughly! Got a whole living room package for amazing pricing!
Super knowledgeable and helpful. Even made the price work with us.
Great buying experience. Sales person Tasha Thompson was friendly, informative and super helpful. Wasn’t sure if I was ready for a purchase, but her expertise guided me through and I am happy with my purchase. I would highly recommend her if you have any furniture needs. She is excellent!
Maria Newsom was so helpful.
The young man who helped me over the phone (I think his name was Eric) was exceptionally helpful and polite. The transaction went smoothly and quickly.
Went in knowing what we wanted and was out of there in about 45 minutes. Our sales person made it seamless and she was very informative.
Great customer service. Very sweet staff. Easy flow.
Everyone was friendly. Eileen worked hard to find what we were looking for. Randi helped get the price where we wanted it. And the lady that scheduled the pickup was just as nice! Will definitely be back...I love the Ashly brand.
They had the item available for delivery in 5 days and did a price match. Our sales person knew their inventory and was very personable.
Buy most of my furniture here. Its pricey if you buy a lot but it's always beautiful in the home
Natasha was amazing as always! I buy all of my furniture from Ashley. I was immediately greeted when I walked in the door and didn’t have to wait. The entire process was seamless from start to finish. Thanks again, you guys rock! I appreciate you!
Service was great. The store did not have the mattress I was in the market for however the salesperson showed me an even better one that was also on sale! Mattress was not available in store however we were able to drive 10 minutes to the distribution center to retrieve our new mattress.
Cait very quickly found me the exact swivel rocker that I wanted and gave me the best deal possible. The store itself was beautifully arranged. I felt no sales pressure at all. And check out was easy. Thanks, JoAnne Epps
We had a wonderful experience at Ashley HomeStore! Beth was so kind, patient and friendly and we could not be more happy with our purchases!!
This place is amazing! Literally everyone in the store is super helpful! Im so excited. I switched out my couch twice and they were completely understanding of it being a big purchase and wanting me to be happy. I can go on and on but they never made me feel like i was getting on their nerves. They were all around just amazing. Also quality furniture so it makes you feel really good about your purchase. Special shout out to Casey. She was the best.
Loved Cait, she was very helpful. The process was fast and efficient.
We had a wonderful experience at Ashley's. We were helped by Gordo during our visit. He was attentive, but not pushy and we appreciated the space he allowed us while we browsed. Once we decided on a piece, Gordo made the checkout process easy. He was professional and friendly. We hope to be just as happy when we receive our furniture.
The sales rep, Erik Campos was awesome! He assisted me with great customer service, was very knowledgeable and kind! We are happy with our purchase and will continue to be customers of Ashley Homestore. ZandS
My wife and was greeted immediately after walking through the doors. Our sales associate (Mr. Erik Campos) was polite, friendly, professional, informative about the items we were interested in purchasing. There were no rush to decide, but given the opportunity to select each item, and the process was completed in a professional and timely manner!
We just bought some new furniture from Ashley Furniture in Clarksville. Jarrod was our sales person, he was OUTSTANDING!!! in all ways. Very knowledgeable in all types and styles we were looking at. Provided us different styles and options to choose from. Greatly appreciate his no pressure sales and he allowed us the time to discuss our choices in buying new furniture.
Great service. Had to customize a couch and they fixed us right up.
My boyfriend and I came in today to look for all new furniture since we moved with nothing. Beth immediately greeted us at the door, asked about our situation, and went right into what we need and asked for. She stayed with us the entire time and was extremely patient with us while we were debating styles and colors lol. Thank you so much for all your help Beth!! Absolutely amazing!
The rating is because after walking around for 30 minutes and not even being greeted with a hello, I finally asked for assistance. HORRIBLE customer service! Once I was assisted, the associates then became very friendly.
Shelby was AMAZING. I'm incredibly picky about our furniture and have a strict idea of how I want it to look and feel. We spent nearly 3hours checking out the sectionals in-store and online. She crunched the numbers MULTIPLE times and did it with a understanding smile on her face. We will definitely be using her and the Ashley store again. Thank you, Shelby for tolerating my pickiness!
Purchased a couch inside. The lady that helped was very nice! Only paid 299. Make sure and check their website for a better price. Also they are the only company in town that offers free shipping. I just had to put the legs on. The delivery was easy and the delivery guys where extremely nice. I definitely will buy from them again.
My husband and I looked online at a couch we really liked, called the store, spoke with Natasha Turner and within 2 hours we were testing it out and making our purchase of the perfect couch. Natasha was a HUGE help with our purchasing process, no pressure, listened to what we needed for the set-up of our living room and made it happen! Give her a call with all your furniture needs, you'll be glad you did!! (Clarksville store)
My boyfriend and I came in today to look for all new furniture since we moved with nothing. Beth immediately greeted us at the door, asked about our situation, and went right into what we need and asked for. She stayed with us the entire time and was extremely patient with us while we were debating styles and colors lol. Thank you so much for all your help Beth!! Absolutely amazing!
Super great customer service!
Great customer service ! Great prices!
Great experience, my sales person was so polite, helpful and knowledgeable.
Tasha was extremely helpful and very friendly. I enjoyed chatting with her! No high pressure sales tatics!
Had an absolutely amazing experience in Ashley furniture, with it being Presidents’ Day I already knew it was going to be pretty busy. I had decided to screen shot all of the items I was interested in, I’m not one to be in a store for a very long period of time, I’m in and out. Cait was the phenomenal sales associate that helped me she’s literally bubbly and easy going. I was able to tell her what I interested in, and she found everything quick. It was one item I was looking for particularly, when Cait couldn’t find it on her iPad she went straight to Mrs. Terri “the fairy god mother of locating all items here nor there”. I took it as a sign that I wasn’t supposed to have to item and Cati showed me something very much similar to what I wanted. When it came to the process of checking out Mrs. Terri, Mrs. Angela, and Cati made it quick and easy. These ladies were extremely helpful, hilarious, and kind hearted throu and throu. I will definitely be back to see them soon when I start working on our new room. But Mrs. Angela is moving soon so y’all might not get all three of them together but she’ll still be there in spirit. Thank you all for your help!!!
Even though I drug Eileen back and forth across the store, she was a trooper and kept pushing on. Great experience, bought more than I planned.
Bobby and Ron were super helpful and without making us feel smothered. They matched our online price and went above and beyond to help with an online order that they dont even get commission on. Thanks guys!
I had an absolutely amazing experience with a very knowledgeable and enthusiastic sales associate named Tasha last week . Tasha told me she was new there but her assistance of helping me figuring out how to design my space was definitely not of a novice . What stood out about Tasha was how she helped me to envision my new Ashley furniture in my house. It was mind blowing. ( I could really visualize my family and I enjoying the furniture for years to come) .She drew out exactly what I told her about the spaces needing furniture on a paper , then arranged the best design arrangement of the furniture and accessories so I could visualize it in my spaces saving me so much time . Tasha was even able to show me different variations of Ashleys furniture collections not on the showroom floor from her iPad she could get in as well. I felt so relaxed with her I wanted her assisting me through my entire experience in the store which made the furniture buying process not so overwhelming because I felt so comfortable with Tasha. She even told me they had an Ashley Premiere Accounts offering 0% interest option . Tasha made the process fun and unforgettable. You must ask for her when you first walk in by the name Tasha Thompson if you would like for her to assist you. I will be bringing my mom to see Tasha . My mom needs a new recliner and I feel safe having Tasha assisting her.
The customer service was awesome!! Go in and ask for RYAN and he will definitely take care of you and answer any questions that you may have.
Great customer service! Our sales lady Shelby was excellent and very helpful!
Eileen T. helped me shop today. She went out of her way to match a carpet with a couch on the sales floor similar to one I had at home. That gave me so much reassurance that I picked out the right carpet for my living room. I will be coming back because of her! Thank you so much for all your help. Great employee!
Worked with an awesome lady new to the store. Only reason not 5 stars is because it took her asking almost all her coworkers before one finally stopped and fully showed her how to navigate the store computer system.
The staff there are very friendly and professional.
Friendly, no pushy sales staff. Stayed within our stated budget. I told him what I was looking for and he walked me to several different options. Excellent experience.
Our Ashley experience was amazing, Tabitha made everything so easy! We left with everything we loved.
Eileen helped me shop today. She went out of her way to match a carpet with a couch on the sales floor similar to one I had at home. That gave me so much reassurance that I picked out the right carpet for my living room. I will be coming back because of her! Thank you so much for all your help. Great employee!
Today my family and I came into Ashley furniture for a delivery discrepancy and was greeted with a warm welcome. From Mr Bobby Meeks Store manager who was beyond amazing and helpful. He got our situation handled within 10 minutes an we were out the door.
Excellent service!
I came in not Ashley furniture not knowing exactly what I wanted. Shelby assisted me from the time I walked in until the time I walked out the door (3 hours). She was nothing short of amazing. She let us know the deals/specials and helped with making sure we had everything we needed. Great experience dealing with her as an associate.
Chase was our sales person. Very knowledgeable and professional. Our experience with Chase has earned us as Ashley customers for life!! Chase Currie thank you so much for your attention to detail and your professionalism. Wayne and Dana Thurby
The home store was great! Transactions went smooth and Cait was so patient and helpful. I went to the outlet and they were just as nice. Mike was super helpful and knowledgeable. Yet they should get a financial person back in outlet.
Ryan D. was wonderful. He was kind, helpful, patient, and not at all pushy the way some people have been at other stores. I got exactly what I wanted and needed at a great price.
Cait was a wonderful sales rep. She answered all my questions and provided great guidance! Would recommend her to anyone that visits Ashley Store
Customer service was quick, easy and respectful. Got everything we already had envisioned coming in and couldn’t be happier. Highly recommend by us!
My first time buying furniture, moving to my first place. Guy who helped me was awesome. Helped me out in every way he could to make it happen. They have awesome deals. Would go to this place for sure.
Simply the best - beyond all the rest!
Very friendly and good prices.
Very respectful
Erik was awesome to work with. He made the whole furniture shopping experience super easy and stress free. We are extremely satisfied with our new living room set and we will be coming back to Ashley Homestore for all of our furniture.
Jordy was really nice and understandable. She helped me a lot with an online sectional that I ended up getting it for a better price by going in the store, thank you. 😁🙌🏼
Great customer service and support from Natalie and Gordo!! Thanks for all your help!
Jennifer was great. She showed us all of the different furniture options available and she was very knowledgable and professional.
We were greeted by Cait when we walked through the door. She asked us a few basic questions and showed us what they had to offer. She was patient, allowed us to browse and answered all our questions. She worked on our behalf to make sure we got the best deal. Overall the transaction was painless and we walked out happy customers. We will seek her out for our future furniture needs.
Good service and they listen to the customer
Loved the store and accent decor. Cate was knowledgeable and friendly and made the process smooth and easy from start to finish. Will definitely recommend to friends.
Nice furniture expensive but nice l bought a recliner
We had an amazing experience! Cait was awesome in getting us the best deal for exactly what we wanted! Highly recommended!
Store matched online pricing which was a blessing. All pieces were not in stock but majority of the sectional was. The store was suppose to call today or text to let me know when order will be ready for pickup but never heard from them. Kinda disappointed about them not following up. But all in all... good experience.
all the items they carry.
Better selection than ( American signature furniture),and friendly staff!
Katty was a very helpful to the best of her abilities and very thankful for her assistance.
My experience with Ashley home store was great
Catilyn was phenomenal! She was very knowledgeable and was eager to help. Very professional lady. We will definitely be back to the Ashley Clarksville store
Was very good and associate was very helpful
Monique went out of her way to help me and my husband get exactly what we wanted. This was the best experience I've had in any Ashley's by far. Thank you
My wife and I were very impressed. The staff was incredibly friendly and helpful in assisting us to find the best sofa set tailored to our needs. They never tried to up sell us, never hovered over us, but instead they actively listened and delivered valuable information so that we could make an informed decision. It was a very customer focused experience rarely found at present. Big shout out to Chase and Gordon for the awesome experience!
Monique was amazing!! I love there was no pressure, but she was patient and sweet. I will certainly be back to shop with her.
Our first visit at an Ashley Furniture store was amazing! Our sales associate,Jordan, made our purchase easy and stress free! The selections were plenty and prices even better! The entire staff was professional, courteous, friendly, and just fabulous! We will always return to this store for our home furnishings.
Please don’t go we ordered furniture missing an end table they admitted it wasn’t delivered but the driver closed the ticket this happened on December the 4th they said can’t give me my end table because ticket was closed and no one can get it back open. Go to their face book wish I had before shopping with them a lot of people had the experience they are nice until you paid for your furniture . Told them they can pick up the furniture got told once it’s in your house it’s yours nothing they can do
I have always had the best experience with Ashley. With the product choices all the way to the friendly customer service in office and sales. Natalie helped me find the perfect mattress for me and my husband. I will definitely suggest her to friends and family. In the office Adam was very helpful and explained everything start to finish. Just the best customer service you can’t beat!
Great place to get furniture at a fair price
The young lady that waited on me was very helpful and courteous. It was a pleasure to shop there.
Always pleasant people to work with us. Found just what we were looking for.
Went to Ashley looking for a hope chest for my daughter in law. Gordo met me at the door and took me to the exact one I wanted. He set it up for pickup at the Clarksville Distribution Center, Red Knight and an hour later I was headed home with the perfect Christmas gift! Thank you Gordo, you're awesome!!!!
Everyone was very helpful and ready to answer questions. They were not at all pushy to buy stuff or following you around the whole time.
Very knowledgeable and informative. Was able to answer all my questions.
Fast and easy and a great price on a recliner 😊
Joe Serpico was the best salesman we could have asked for! Was honest, wasn’t pushy, and got us a heck of a deal on our coffee table and chair side end tables! When you go to this store, go for Joe👍🏼 He won’t disappoint!
The Ashley HomeStore is amazing! It’s great to see furniture that I liked but even better is how it FEELS! Erik Campos made the journey absolutely fun! He knew the right questions to ask and had comments that helped me determine the best new couch and loveseat! Merry Christmas to the Morris Family! Make your Christmas Merry, GO SEE ERIK at the CLARKSVILLE ASHLEY HOMESTORE!
Eric was helpful in finding the exact sofa I was looking for, and the fact that it was on sale sweetened the deal. I’ll more than likely be back to furnish the rest of my home.
I came in on a couple different occasions and worked with Caitlin. She is so friendly and helpful!
The staff was extremely helpful and Caitlin made the entire process very easy.
Gordo is the man! Ask for him!
I will never purchase anything from this store again. Sales person was great, but delivery was terrible. After spending $4,000 on a bed, you think they would come fix my bed. Called for months and never got a call back. Now that’s it’s been a year, I will never purchase anything from them again.
Well, when we first walked in the guy was rude and hateful. We continued to walk around. We found what we liked and then we walked up to a female sales person Nicole and she was amazing. I would have gave the a 5 star, but the rude guy Rob was horrible.
Tabitha was fantastic at helping us pick all the right pieces for our new home. Fantastic experience.
Caitlin was exceptional in her helpfulness to us. She took her time and worked to make our experience a successful one.
Literally the easiest furniture shopping experience I've had. Walked in, found what I wanted, and the paperwork was done in less than 5 minutes. Kate was my sales person, would highly recommend 👍
Ashley can be kinda over priced, but if you watch for sales, there's some excellent deals for high quality.
Everyone was so helpful, especially Natalie. She was so amazing with helping us find what we were looking for. Bobby the manager was great also. Will definitely buy furniture from them in the future.
With employees professional, courtesy, knowledgeable & very pleasant to communicate with like Monique, it makes purchasing furniture very easy. Thanks Monique for a job well done!!!
Monique was very respectful & helpful. I highly recommend going here for your furniture!!
The staff at this store is phenomenal. On two successive occasions, we experienced a product issue and they responded immediately and both times they offered a very fair exchange. The store manager was very courteous and responsive to our issue. If you are looking for furniture of any kind, save yourself some time and go to Ashley Furniture. It will be the only stop you’ll have to make!
Had a really difficult time with an online order placed. Bobby was amazing at helping us out! He really was professional and caring in listening to me go on about the issues. He was more than happy to help and make us continue to love Ashley Home Store.
Natalie Weatherford was extremely helpful!
Sales Associate Natalie was so kind and helpful towards me and my wife. We will definitely return to purchase from her and Ashley Homestore!
We absolutely LOVE Ashley furniture! The furniture we’ve purchased has always been beautiful and held up extremely well. A huge shout out to Cait at the location off Wilma Rudolph! She is a miracle worker!! Thank you to her and the team for always making buying from Ashley furniture easy and fun! :)
I had to drop my intial ratings due to the lack of information provided about the dining table I purchased. I visited the store, spoke to a the service desk then speaking the manager. I was told someone would call me to arrange someone to repair it. I received a call and explained the damage, in which they had me text pictures of the area affected. Since then, I never gotten a reply. Unfortunately, I'm going to have to reconsider shopping here for the rest of my house which is in need of alot of new furniture. I'm extremely disappointed with the way this has gone. I expect someone to rectify the situation immediately before it becomes "too late" for someone to care to do something about it.
Cait was amazingly helpful! She helped me find exactly what I was looking for at a great price! I will definitely be returning.
Thanks Armando!! 👍🏻👍🏻
Natalie was amazing. Our experience was quick,easy and painless. She showed us exactly what we were looking for.
Excellent service!! Amazing experience Joe Serpico is the best😊
We came in on a whim just “browsing” on a Sunday night shortly before closing. Doug greeted us at the door and we wound up purchasing a complete dining room set. Doug was amazing and we will be back to see him in a few months to purchase our living room furniture. Please ask for Doug for all of your furniture needs.
Nice
Very helpful and friendly staff
Natalie was so helpful.. and really friendly. She have us space to think and also helped us find the perfect couch and new mattress.
Had the most enjoyable shopping experience at Ashley Furniture in Clarksville Tennessee! Our salesman, Joe Serpico was very helpful and enjoyable to work with... couldn’t have asked for more! Everything was perfect! Can’t wait for delivery!! Thank you Ashley Furniture!!
Tabitha I believe helped us out!!! We are so happy with our new bedroom set. We would definitely return for more furniture in the future!
Kate was very helpful she listened to what exactly it was that we wanted in a couch and took the time to do the research to find us the perfect fit for our new home. Will definitely be back to see her in the future for any furniture needs.
The only place in town I’ll buy furniture from! They’ve got great prices and the best customer service. Shelby made the experience great for me and my family. We will be back to see her!
Quick purchase. No hovering salesperson, but the salesman that welcomed me was helpful when I sought after him. Like I wish all salespeople to be like him, I’m sure he wishes all customers were like me; quick to the point, purchase, and out the door. Thanks y’all.
The friendliness and product knowledge of the salesman were both top notch!
Shelby was great! She helped us find the perfect bedroom furniture, couch, and coffee table within our budget. She did not hover and was not pushy. We are thankful for her help and would go back and shop with her again!
The atmosphere is very nice. Clean , and the furniture is very attractive. And the people that work there are very patient and help you work through your application. They don’t rush you through it, if you’re thinking about other things they work with you to help you. Thank you for helping us out we appreciate this very much.
Probably has the best furniture quality in Clarksville now that Edington's has closed. Spintz in Nashville is still the best option for furniture.
Maria was so helpful and patience when me and my wife went to Ashley’s! They had great deals for us as well!
We had the best experience at Ashley HomeStore on Merchant Blvd. We worked with Natasha who was fantastic. She helped direct us to what we were looking for and then let us look at our leisure. She offered some great advice as we were deciding on a new mattress as one of our purchases. Not only did she help us get everything ordered, but kept us completely up to date on the timeline for delivery. There is so much to choose from in the store and they are great at assisting with ordering items found on the website as well. Everyone in the store was great and again, Natasha was outstanding. Could not have had a better experience!
-This is a late review. I bought my furniture in January of this year- Pay very close attention to the invoice they give you. They tried padding the cost of my furniture buy almost $2800. They tried to charge me $999 for my headboard and another $999 for the footboard to my bed frame. There was another $699 somewhere in there too. I went up to the store and talked the price down but I still feel like it's overpriced. Shop elsewhere.
I Had A Great Experience the Sales Associate Maria Was very Helpful took me straight to the item I was looking for
My experience at the Ashley home store in Clarksville was amazing. Rich and his staff were very accommodating while taking the time to educate my wife and myself, I would totally recommend checking them out! They definitely earned a lifetime customer!
I've purchased several pieces from Ashley in clarksville and in Brentwood in the past. I've always been met with very friendly people and great prices comparably. I need a handle replacement for my dresser drawer, made a call, got our in the mail in a couple of days. Then most recently, needed a pillow replaced on my sofa due to my puppers and it was delivered in about a week. I am pleased with the quality of the furniture for the cost.
I&'ve purchased several pieces from Ashley in clarksville and in Brentwood in the past. I&'ve always been met with very friendly people and great prices comparably. I need a handle replacement for my dresser drawer, made a call, got our in the mail in a couple of days. Then most recently, needed a pillow replaced on my sofa due to my puppers and it was delivered in about a week. I am pleased with the quality of the furniture for the cost.
I've purchased several pieces from Ashley in clarksville and in Brentwood in the past. I've always been met with very friendly people and great prices comparably. I need a handle replacement for my dresser drawer, made a call, got our in the mail in a couple of days. Then most recently, needed a pillow replaced on my sofa due to my puppers and it was delivered in about a week. I am pleased with the quality of the furniture for the cost.
Asked what we were looking for and then gave us the time and space to look around. Then after we made our rounds, asked if we needed anything. All of our questions were answered and it was painless to make our purchase. We dread going shopping like this because we always feel hounded but this was the opposite. A great experience.
Outstanding customer service and wide selection of items. Definitely recommend!
What a great shopping experience. Natalie made me and my family feel right at home. I would highly recommend Ashley Home Store to anyone looking for an amazing customer service experience.
Very good selection of furniture. BUT!!! Very rude sales person, not the gentlemen helping us though. Joe was helping us out, very nice guy. Me and my husband were looking at a sectional and this sales woman brings some people over to the same couch we're looking at and in the middle of talking to joe about it. Her, as well as the people she brought over literally stood right in the middle of us without even saying excuse me or anything just went about their conversation. After that we left, I will find my furniture else where. Wish Joe would've stepped up and corrected his co worker but still great guy. Be happy I kept it classy and decided to just leave.
Upon closing on our new home we made our purchase with a gentleman named Rich who went above and beyond to ensure that our order was accurate and would be delivered at a time that we were available which I believe was outside of the normal delivery day for orders going to Murfreesboro. Jordan and Bobby were the deliverymen who set up our furniture. They were both very prompt, professional and dedicated to making sure things in our home were up to our standard both during and after the completion of the furniture set up. They made sure to answer all questions we had and made us feel very comfortable with having them in our home. Unfortunately due to some areas on the furniture that we noticed even after our initial inspection with Jordan and Bobby we accepted the offer to have a couple repairmen come out and try to fix those areas as well as make a delivery to replace a piece on our sectional and to bring my work desk. Jack and Shaun were exceptional! They made sure that every concern and area of the furniture I pointed out was addressed and in addition they looked over the pieces themselves to ensure nothing else was out of line! At the end of their time in my home they made sure that I did not have any more concerns and advised that since I had noticed a door on our entertainment cabinet seemed warped that was brought in the initial delivery would be addressed and the follow up on that was very prompt! We are just waiting on the replacement part! We truly appreciate the hardworking, dedicated and trust-worthy men that you have with your company and we would definitely give high recommendations regarding their work ethic for anyone who works with them in the future!
I wish I could give them less than one star as soon as they knew that I had to wait for my fiance to buy furniture their whole demeanor towards me changed and they all became rude and agitated that I was asking questions about furniture then proceeded to be even worse after I left and now they've lost my business and I will be going to another furniture place that appreciates their customers
Miss Shelby went above and beyond to help me get the living room set I wanted. She was so kind, and always kept me up-to-date on when my furniture would be in!
Two SEPARATE times I have called ahead to ask if they have items in stock we can come look at. Both times I have been told yes, only to show up and find out they actually don’t. Very frustrating when driving 30 mins to shop with them.
Good customer service
Love it
Love Ashley's, my husband and I have always used Ashley's for furnishing our homes. Tonight we went in and got two beautiful sofas, coffee table and reclining bed. Our sales person was Natalie she is the best, she is super nice awesome personality and had the answer to every question we asked. We also meet and chatted with the Manager Rich great person. Everyone was great. If you want great prices and great quality furniture and decor I highly recommend Ashley's HomeStore.
Ashley Home Store has a Wide Variety of Home Funishings to choose from along with an Excellent Staff to answer any questions a potential Buyer might have. We were able to walk around and try all of the Couch and Love Seat seats without any Pressure from a Sales Associate. When we decided on a set, the Purchasing process was Smooth and Friendly!
We had an amazing experience. Natalie was so patient and helpful.
Excellent customer service and Natalie made it a very pleasant shopping experience!!! Thank You!!!
Great sales and staff! Love our mattress
Chase greeted us with a smile and friendly "Hello, May I help you". He was very helpful in giving us all of our options, getting a tape measure to give us the size, remove the leaf in the table and work with us to get the perfect dining room table and chairs. His manager Rich also texted us instructions for the scotchgard so we would have them in print. Great place to feel like a valued customer for a one time furniture purchase or multiple return customer.
Nice furniture..helpful and nice employees
Great furniture store, we ordered lots of items from them. Multiple bookshelves, and couches of ours are all from Ashley Furniture. The delivery people couldn’t be nicer and they moved the furniture to their desired locations not once complaining and they even helped us move our deep fridge from the kitchen into the garage.
Their prices can be beat online, but to their defense they do stand behind their products and have come out twice to fix a adjustable based bed.
Rich and the staff were awesome to work with. They worked with me on the price and delivery of my furniture. I would def recommend to anyone looking. 👍🏼👍🏼👍🏼
As soon as I walked in the door I was greeted by a nice gentleman by the name of Joe and he made my experience here more enjoyable. I walked out with a great deal and a smile on my face because of the customer service that I have experienced here at Ashely Furniture. Thank you Joe for the great experience and I 10/10 recommend this place for anyone looking to buy furniture.
Came to the Ashley store and worked with Shelby. She was so sweet and very knowledgeable. The manager, Rich, came over while she was helping me. He checked in with me to make sure I was getting everything I needed and even offered me a glass of water. These guys are 5 star people, through and through.
Had a great experience with gordo the salesperson but after a small chat with rich my husband and i decided to go to rooms for less management and pricing were much better!!
Rich was very unprofessional and lied to our faces as an assistant manager I wouldnt reccomend doing business here
My wife and I visited this store for furniture in our new home. We are definitely price conscious but also wanted a good quality product- it was immediately obvious that this store would provide both a fair price, and great product. What's even more unbelievable than their showroom and product selection was the helpfulness of our staff. Tabitha was not just patient with us but also extremely informative. I'm not sure I've ever met a representative of any company who went above and beyond the way that Tabitha did. She truly helped us paint a picture of our home with every possibility- not to mention the prices we paid were totally stellar. I highly recommend this location but even more I recommend Tabitha! Ask for her the moment you walk in and you will not be disappointed!
Too expensive, not impressed by the inventory
Want new furniture,check it out.
Accommodating
Lots of choices but not overwhelming. Staff is well trained and knowledgeable. Maria was very patient with us and easy to talk to.
It was fine after spending over $7000 I would have thought delivery charges would have been included. Other than that good experience
We bought a 3 pc sectional and matching ottoman and a wonderful price. Our saleswoman was very knowledgable, friendly and forward with us the whole time. She was patient and understanding the whole way through. If you ever need anything, make sure you ask for natalie!!
We came in today completely ready to purchase new living room furniture, however this store displayed zero efforts of customer service. We walked the entire store passing at least 2 store associates without being greeted in any way. No hello, good afternoon, can we help you find anything- nothing. We now will be taking our business elsewhere.
They were very supportive & helpful. We bought a new set of double recliner's. We will be going back for more furniture 👍👍👍.
UPDATE: We ended up cancelling our table because it was taking so long to get to us. Still will never use Ashley again, but I changed the rating from 2 to 3 stars because the store manager was very helpful and gave us a discount to try to help. ORIGINAL: Great Store. Will never shop there again. We purchased a dining room set in October that had to be shipped up from Mississippi and were told it would be delivered in December. When we called in December, they said that they had to make the table because our table had been sold already to someone else and we were on the bottom of the list and that they did not know how much longer we needed to wait to receive it. How could a company so well known and respected not even know when we will receive our furniture? We were loyal customers and have purchased multiple items from Ashley over the years, but no more. We are currently shopping elsewhere so we have cancel our order for our dining room set and be done with Ashley.
Love my recliners.
Very helpful didnt follow us around and pressure us like most stores but came when noticing we were interested in particular couches and gave us good information and again no real push to just buy so I would recommend this store to anyone
Nick was a great salesperson, super nice and patient. The store manager, Bobby was very helpful as well. I would recommend this place.
Here's the bottom line: Our experience with Natalie and Rich was phenomenal. Stop reading this review and just drive to the store immediately, you will not be let down. What I appreciate more than a great price (which we got) is an unbeatable product knowledge. Natalie didn't push us, answered all my 126 questions without blinking an eye. I'm talking everything from warranty questions to how the leather is dyed. Rich is the most professional store manager I have ever seen in the city of Clarksville and bleeds customer service that is second to none. Both Natalie and Rich have changed how I feel about furniture shopping forever. You guys were great and I thank you for taking the time to really educate us on each piece we purchased. If this isn't enough to make you go see them, wait until you see how long of a warranty you can get... mind blown.
Walked in knowing what I wanted, but not knowing if they could get me a match. They were very helpful.
Thank you Ron! You made everything so easy. My girls will have some very decent furniture. I really appreciate it
Rich and his team were the best! They made my search for the perfect living room and bedroom set quick and easy! They were so professional and had so much knowledge about their furniture, financing, and warranty options. They made me feel confident I made the best decision walking into their store! Thank you!
I wanted to update a review I left with a 1 star back in July of 2018. I posted that I purchased very expensive furniture that was cheap crap. I received this message in Jan 2019 : Hi Kathy, I was going through some old reviews on Ashley Homestore and I was checking up on the bad ones. We are under new management. Myself and Bobby Meeks are the new managers and we strive to make things right. We want to make sure that you were taken care of. If not please let me know so that we can do just that. I contacted the store and spoke with Bobby Meeks. I was asked to come into the store and see what they could do to make my horrible past experience better. So I told him that since the store was under new management and had new insurance I would give them the benefit of a doubt. I did go to the store. I picked out a new chair to replace mine that was pilling off. I was unable to have mine fixed because it was no longer available. The new chair was delivered and they picked up my old one. So for now I am satisfied. I am unable to tell you about the new chair because I have only had it for a short time. For now I am satisfied. I will update later with my satisfaction or dissatisfaction of how well the chair holds up. I can say it is beautiful for now. I appreciate having someone reach out to me to make my experience better. Thanks Kathy Gibson Dover, TN
I went in the Clarksville Wilma Rudolph Store and had a blast with the ultimate sales representative. She was knowledgeable about bedding products and made me feel great about my purchase. Natalie, I can’t wait to sleep on my new adjustable mattress once it is delivered. Thanks for my favorable experience! I will talk it up with friends and send referrals.
Basic furniture than is extremely over priced.
Got a good Deal on bed and dining room
Ron is my new BFF. He has helped make filling a new home fun and easy. He is kind, courteous and most of all patient. I found just the right pieces.
The quality of customer service was poor from the moment I walked in. From a pushy salesman making a rude comment to me to the rest of the staff being on their cellphones...No one said hi except the pushy salesman, which made for an overall uncomfortable and sterile shopping experience. I would recommend changing the pace of the staff and working on hiring friendly employees! An upbeat and happy shopping experience would ultimately bring in more sales for the store.
We have been in Ashley Furniture on Wilma Rudolph several times and By far Ron was the most informative, helpful Salesman we have ever had! His 20+ years experience has paid off! From now on , he will be the one I go to. Thank you Ron for all your help yesterday.
From the store to my home I felt like a proper customer! Bobby and Ryan from Red Knight Distribution Center delivered my bed room set with so much care. This makes big purchases feel right!
Just love this place. Always has the best customer service and helps us find just what we are looking for
My wife and I went in to this store and we were immediately acknowledged with respect and kindness. Our sales rep NATALIE was the best. She knew everything under the sun about the mattress we wanted and grabbed Bobby Meeks to square us away with a great deal. We really appreciate everything they did. It was phenomenal. #DOPE
WOW! I can't say enough about this place! The prices at this store are unbeatable, they will take their time to work with you on what exactly you're looking for, while getting quality furniture and your best bang for your buck. The environment and vibe the employees give off is so positive and makes you not want to shop anywhere else. I got a bedroom set for a great deal and will definitely be going back in the near future when I finish redoing my home. If you're looking for a great place to shop, don't go anywhere else but Ashley!
Natalie is amazing!!!! Love her so much, thank you for making this process so easy
Staff arrogant and too pushy
I cannot say enough about this store. I went in with not knowing exactly what I wanted and they definitely took the time with me to figure that out. Never once were they rushing me to hurry up and purchase. This store is very professional, they helped me arrange a delivery time around my busy schedule even when it seemed impossible. I normally don’t prefer to go to stores, I’m an online type of buyer, but they made my experience great and opinion change completely. I definitely will be coming back in the near future.
Delivery service suck never go back buy nothing again people slow
We had a great experience! Maria was so helpful. I saw a beautiful decor piece that I wanted but felt the price was out of my budget. Maria went to the manager and negotiated a lower price for me. Beautiful furniture and helpful and sincere sales rep. Thank you!
Went to Ashley’s furniture to pick up some home decor. The sales lady Maria was super helpful. I will definitely go again and ask for her.
Super helpful...
The salesman we had was great to work with, he didnt follow us around, he didnt pressure us into anything. He was honest and let us walk around to find what we wanted. Checkout was a breeze and we even got free delivery to hopkinsville (that's not the usual though).
I’ve purchased several pieces of furniture from Ashley. Recently, I had the pleasure of working with Rich, store manager, to resolve an issue. Ashley Furniture has quality merchandise. I’ve loved every piece of furniture I have purchased. During the process of getting an issue resolved, I realized that not only does this store sell gualiity furniture.. They employee the very best people! I was treated fairly.. beyond fair! The Manager was patient, Kind, Understanding and went out of his way to deliver to me a beautiful piece of furniture. Customer service is excellent! I recommend the Clarksville, Ashley Furniture Store for all your furniture needs. Delivery.. just as great! It’s such a pleasure to do business with people who are Kind! I won’t purchase furniture any where else!! I wish I could give 10 stars!! Ms. Morgan
I still love going, but can't find what I'm looking for.
Incredibly nice and knowledgeable associates. Beautiful displays great store
Casey was amazing!! I definitely recommend her for whatever you looking for to fit your home, budget, wants, needs, colors, and even the smallest details from the mini adults (children). Thank you soooo very much Casey in everything you did for us, and we definitely appreciate the warm welcomes to the neighborhood, and the perfect furniture pieces for our home! Your amazing! Mahalo!! 🤙🏽🤙🏽🤙🏽
Nathalie helped us find exactly what we wanted and made the process a breeze! Chris got us checked out quickly and was very friendly. We will be back.
5 stars across the board!! From the minute we walked through the door to delivery! Anna was amazing and so helpful to find us exactly what we needed. Very professional staff and the two delivery guys were GREAT!
Absolutely wonderful experience at this store! Sales person (Anna)-AMAZING! Our entire experience was awesome from the second we walked in the door to delivery!!
Maria was a very helpful associate. I would highly recommend her. I would also highly recommend ashley. She was a very helpful associate.
My experience was absolutely fantastic, my sales person was professional and knowledgeable. Most of all she was patient which was very refreshing. I will definitely return in the future, I highly recommend!
Went in looking for a very specific sectional, after looking all over town I decided to stop in and rich actually helped me with everything. When the sectional I ordered was pushed back do to being out of stock I wasn’t happy with the push back. I called rich and he fixed the problem. He got me into something else that was available right away. I am very thankful for rich working so hard to help me and for making sure my needs were met. I recommend him and will definitely be returning for more furniture in the future.
Excellent service. We are very excited for our purchase. Pam went above and beyond to help us find the perfect items.
( Salesman , Nick Wright) I spent the last couple of days dealing with different salesman from different stores, so when I went into ashley's I had an idea of what to expect. Nick was very professional and let me have my space. I hate a pushy salesman. He checked on my and let me have my space. He stayed in the area so when I had a question he was within distance to answer them. I didn't plan on getting couches today but Nick made my experience fun. So I did. If you go to ashley's talk to nick he will take care of you. Thanks nick
The biggest problem with Ashley is their pricing. It's marked up way to high. It is not the only store to sell Ashley in the area, most of the furniture stores do. They justify their pricing due to being a premier Ashley store. You can order their new furniture through other outlets for a better price.
Great sales, Customer service at the Clarksville location is impeccable. The delivery staff prompt, they get it right the first time around. The final paperwork to sign off on any contracts was seamless. Professional service.
Amber was such a great help to my in-laws and I when It came to furnishing my new apartment. She went above and beyond to make sure everything was ordered correctly and that our payment went smoothly. Very friendly and very professional!!
Anna did a great job of making sure we got what we needed and wanted, and for the best price available. Working with Anna was a pleasure, and I will come back for future furniture purchases.
Wow! We were a little hesitant to go furniture shopping because Sales Reps when we've shopped for furniture in years past but Mark was phenomenal! He gave us information when we first walked in but he didn't follow us every step we took and he didn't hover over us but was there when we had questions. Never once did we feel pressured into any thing. Mark listened to what we liked and disliked about pieces and made recommendations instead of trying to dismiss our concerns to sell a higher piece. Will definitely go back to him as we continue to replace the rest of our furniture.
Didn't have models online in store to look at
TERRIBLE SERVICE. Terrible. They promise you a short amount of time for your furniture to come in (like 3 weeks, or less - HA!) when you purchase. Don't hold your breath. Then the waiting period extends, extends, and extends some more. They act as if the circumstances were unforeseen and cannot be avoided or planned for. But everyone deals with storms, etc. and somehow they get the product to the customer. With other companies, even if there's a delay, it's brief and you have what you paid for in a reasonable amount of time. We purchased furniture and waited almost 2 MONTHS (after the promise of 3 weeks or LESS) for the second piece to arrive. Then after we assembled and found a few pieces were faulty, we let them know immediately. STILL waiting for the replacement parts to come in, for furniture we paid for over 4 months ago. I know our situation is NOT UNIQUE, because the SAME thing happened to family members. WAITING and waiting for furniture. They just give insincere apologies and answer you when they feel like or avoid you when you're asking for what you've already paid full price for. Won't be giving them any more business.
Raymond was AMAZING.
Big variety of home stuffs and good deals!
Casey did a great job. Receptive to our needs. Listens and is patient.
The folks at the Ashley store where very helpful and our experience with them was very nice. The employees would go out of there way to help out. BUT the people with the Acceptance Now were friendly when they take your money but if you had a issue it was the worst help i have had. I had to put a order on hold because finances fell through I was told the order was canceled. A couple days later when I stopped for gas my card was denied the store canceled my order but not the payment. I called customer service they were rude and couldn't help. I waited until the store opened they told me the person that could handle my account wouldn't be in till 5pm I waited called back at 5 and was told they just left for the day. In all of this they wiped out my checking account I was stranded at the gas station begging for change for 11 hours till I could get enough to make it home. All in all they avoid you lie to you don't care they will send your account multiple bogus charges screw up your account and then just say sorry there is nothing we can do. After they leave your account in a wreck they finally say there must have been a problem with there computer give you the money back that was charged and do nothing about fees they caused.
I had the best experience shopping for a new bed thanks to Natalie Weatherford! I'm so excited about my new Tempur-pedic mattress and adjustable base ! Thank you natalie for helping me pick out the best bed at my price rage!!!
Go see Anna! She’s super sweet and listens to what you want and helps you get exactly what you want for a great price as well!!!! I enjoyed working with her.
Yvette was very knowledgable and helpful with the purchase of a new bed. Thank you!
We had Nick as our sales consultant and he was AWESOME. He really understood everything we were needed and made it happen! We especially appreciated his patience while we struggled in our decision making. 😂 He was also very friendly and easy to talk to! If you need new furniture, go see Nick!!
First time ever coming here, the experience was great. I was happy to work with Angela, she was fun and patient with me. Thanks so much !!
Yvette was a lot of fun to work! She was able to help me find exactly what I was looking for. I would definitely work with her again if I needed anything else.
Highly recommend! The staff here goes above and beyond to make sure you get exactly what you want! Even if they don't have it at the store they will find what you are looking for on there kiosk!
Rich helped me get exactly what I was looking for, will be returning. Thank you!
I love this place and I always buy my furniture from here. Everyone is always amazing. The furniture is great quality and lasts forever. The last time I went in I had such a good experience and they were able to find the exact coffee table and end tables I was looking for by me just describing them. These guys never disappoint!!
Truly wonderful customer service! Ordered about 8k worth or furniture and it came within 2 weeks! It doesn't get any better than that! Looking to get some more! Fastest turn-around time in town!
Incredible Service! Fast Turn-around! Thank you Yvette! We will be back to get a new sectional in the very near future!
Excellent Service! If you ever have any issues or just want to talk to the managers, Bobby and Rich are the best! Thank you all for everything!
My wife and I spent almost half the day on Saturday at Ashley Homestore. I broke our bed, so we purchased a pretty nice one from Amazon. We'll three weeks later and it hasn't even shipped yet, so we had to do something fast. We decided to try our luck at our local Ashley Homestore just to see if we'd like anything and if the prices were overpriced, or priced perfectly for what we needed. From the moment we walked in, I spoke to Mr. Mark Buckner and explained what we were doing, and that I'd like my wife and I to do some browsing and then if we found something then we'd find him to help us out. We'll we just went there for a new bed frame to replace the one that I broke. In all honesty, I was happy with buying a new headboard for our sleigh bed. However, my wife has been wanting a new bed for quite some time. That being said, she's been wanting one of those Tempur Pedic mattresses for a couple years. Well, I surprised her and got her the bed she wanted, the Tempur Pedic mattress she wanted, a real nice powered recliner for me, and we'll be going back today for a new bedroom set to go with our new bed. I went there expecting to spend a few hundred dollars on either a new headboard for our bed, or a new bed altogether. However, I couldn't help but to surprise her with her dream bed and mattress. We walked out getting the top of the line Tempur Pedic set, two Tempur Pedic pillows, a real nice bed, a big entertainment center, my recliner, and extended warranties for everything. I got some real good discounts, and instead of having to spend $10k or more, I ended up spending a little over $7,500. Throughout it all, Mr. Mark was extremely patient, extremely knowledgeable, and extremely helpful in every way possible. If you need some new, high quality furniture, at an affordable price, and want to experience the absolute best customer service you've ever experienced, go to Ashley Homestore, ask for Mr. Mark Buckner, and enjoy the experience.
Nick is the best! I worked with him this past weekend and he truly cared about how I wanted my home to look! He had a great touch for suggesting furniture that I might like! Everything I wanted was in stock and I am already getting it delivered next week!
the sales part was great. sadly, that is where it ended. bought a headboard for Christmas in mid december. was told it wouldn’t deliver to second week in Jan. After they missed that date they assured me Feb 4. i had to contact them for delivery time and that is when i learned that the “new” date is mid march. It was a simple headboard, really didn’t think it was going to be this hard. Seems like a great store to drop money off, as long as you don’t want anything in return. don’t go there. go someplace where you actually receive the goods you purchased. my two cents
Yvette Martinez at the Ashley store in Clarksville was WONDERFUL. I ENJOYED the experience and professionalism she showed myself and my husband. Please go and check her out ,you want be disappointed 💜💜💜💜
We had a wonderful experience with the Ashley outlet family! We were able to speak and work with the manager and then with Ryan who helped us out with our purchase. Super friendly and very sweet! Thank you for all your help!
Easy and rewarding experience from the beginning to the end. Thank you!
Very helpful staff. Yvette was very helpful and made sure we were well taken care of. Very professional and we are very happy with our new sectional! Would definitely reccomend to friends.
Thanks to Pam and Angela for great customer service. Also our Delivery guys. 5 stars
My salesperson Anna was very professional & friendly. Could not have asked for better
Anna was super helpful in getting us a great sectional at a great price. Delivery and setup was just as painless! Thank you team at Ashley HomeStore!
Anna was such a great help! Will definitely be a returning customer!
Anna, Angela, and Bobby were amazing! I will only ever go to them! They went above and beyond for us.
Quality built items and excellent staff (Casey is whom I worked with) to assist wether purchasing now or making a plan to purchase.
Loved working with Natasha! She is great and great with interior design!
Very helpful employees. Easy process and pick up. And helpful with deals
Great service.
Super friendly and very knowledgeable too! Thank you for making the shopping experience so enjoyable.
Ashley's homestore is the best place to get furniture in all of Clarksville .It's easily the best quality. If you want something good here's the place to get it. The sales people are kind and even the manager Rich Smith was there to help out to discuss the pricing. All in all it's an enjoyable experience. Ashleys homestore is the only place I'll be buying from here in town.
We will never do business with you again!!! Ordered a sofa on December 1,2018.... Was told three different delivery dates and still no sofa. Cancelled order as of Jan. 23. This is outrageous and no way to run a business!
It was a pleasure shopping at Ashley’s. Yvette was very helpful with all the details buying my husbands chair. He loves it and it is so much easier for him to get up and down. And it’s a pretty piece of furniture too. I will shop at Ashley’s in the future.
Thanks Yvette for your WONDERFUL help and great service....
It was a pleasure meeting Anna. She listened to what we wanted, did not try to push anything on us. E did experience the other reps arguing at the CSR desk. Anna apologized and well has the Manager called and apologized. We will be back when we buy
Yvette provided remarkable customer service.
I'm a little late with this review as my sofa was delivered Dec 26th 2018. My experience with Ashley Furniture was amazing. From the moment we walked in, I knew we had chosen the right place. My husband and I were approached by a sales associate by the name of James Gentry. He was gracious enough to show us where we could find what we were looking to purchase and proceeded to tell us that he doesn't like to hover, but he will stay within ear shot if we need him. We really appreciated that. In most cases, you feel pressured, but this wasn't like that at all. James was very personable and spoke to us as friends and not just as a customer. James got us an awesome deal on a big, beautiful, custom sectional and we are so grateful. The best part was that even though it was a custom, the warehouse had everything we needed and it was delivered in less than a week. Two thumbs way up!! I will definitely be returning to this location for all my furniture needs.
Anna is a wonderful sales person. She was cheerful, insightful, and considerate of what our needs were. Thank you so much!!
The customer service was incredible Anna helped me through every step. Anna has a great energy, knowledge of the products, warm smile and personality. Great furniture shopping experience.
Angela and Charise both made my furniture shopping experience at Ashley Furniture today a delight. I knew in my mind what I was looking for and Angela was there to lead me to exactly what I was looking to buy. She was very knowledgeable and wasn’t trying to push anything on me. She just showed me all my options and let me decide. Charise was great in explaining the paperwork to me and checking me out. I have found my furniture store for future needs. Thanks again to you both.
Me and my wife was looking at Bedroom Furniture, No one greeted us when entering the Store or offer to help us. Very unprofessional Sales representers...
Knowledgeable and helpful staff.
Ron was informative and supportive over our 2 days in store, we try to be very thorough and tend to take a lot of time. Ron was not pushy at all which is a pleasant surprise and answered all our questions. Another great thing is that we were not at all influenced to spend more money for items we didn’t want or need, Ron was upfront with the cost and the steps in the process. We are looking forward to our new bed and will always wait for Ron to help us out.
Yvette at the Clarksville store was awesome! She listened to our needs and worked her magic to try to get us what we wanted even though we were asking for options for a dining set that wasn’t on the information card. She didn’t give up and called us back to let us know what her manager said. I came back the following day for a desk I saw and she was available and willing. I will look for her each time I visit Ashley.
I’ve shopped here a few times, and it’s always a bit of a hassle. today I went in to find a few items. I needed end tables to match my coffee table that I guess is being discontinued. The woman helping me, Anna, tried to help me find different end tables but there wasn’t much that would match. I also needed an accent chair and the store didn’t have a single one except for all the crazy expensive ones. After over an hour, she finally told me there was another Ashley’s in town. Went there, after 30 seconds I was told the end tables I needed were at the warehouse and were ordered. After ten minutes I left with a chair as well.
Natalie is the best
For additional details on the offers on this page, click here to learn more.
0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.