Ashley Outlet
Open today: 10:00 AM - 07:00 PM
Ashley Outlet of Clarksville, TN is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
The Ashley Outlet store of Clarksville, TN offers discounts ranging up to 70% off on stylish, high-quality furniture, mattresses, and home decor items from a variety of best sellers and products from the top-selling brands at Ashley. At Ashley Outlet of Clarksville, TN you'll find amazing furnishings and mattress items discounted with affordable prices that fit just right for any room (and budget!) in your house. We are locally owned and conveniently located next to Rural King and IGA at 1153 Fort Campbell Blvd. in Clarksville TN.
Friendly but not pushy!
It was a fantastic experience. As soon as i walked in the door Danny was very friendly and helpful in finding what we wanted and didn’t try to sell us something we didn’t want or need. Charell was very very friendly and got us checked out quickly. Would definitely buy there again
I loved Charells customer service she was very nice and made me feel welcomed i wouldn’t mind having her process my purchase every time!
Robert exceeded our expectations.
Great customer service by Charell and Danny
Very friendly and good selection.
Very knowledgeable and professional in showing me what I wanted.
Great price’s and the salesman was very helpful
They were very friendly and had exactly what I needed but when my merchandise came in I didn’t receive a phone call
Purchasing our new loveseat was a wonderful experience.
Ashley has amazing customer service. Jemaica was great helping me check out. I will be telling my family where to come!
I had a great experience with Jemaica & the salesperson I will definitely be back when I am ready to purchase.
Great customer experience. Great prices and great quality!
Danny and Jared are fantastic! Super funny and knew exactly what we were looking for. Sold us on a couch in less than 30 minutes 🤣 great people and really nice, took some money off and gave us a free furniture protection kit !
Mercedes was so amazing wasn’t afraid to tell us to test everything out she helped us get our prices right and she made sure we were taken care of! So glad we came .
Shawn and Lydia were awesome. Shawn very nice and gave me several option. Lydia made my transaction and pick up easy breezy. I’ll definitely be back to see them again.
Thank you!!!! Ask for Mercedez when you go! I came in knowing exactly what I was looking for and she squared me away with just that.
Mercedes and Jared helped us find an affordable mattress within our budget with friendly and comfortable service, made us feel like family.
Nice peoples and good prices , pretty furniture designs
Thanks to Jamaica, Danny and Jared for helping me with my accessories purchase for my sister's baby shower. The customer service was great 👍👍👍
Buyer Beware! So after having interactions with the wonderful store folk, I purchased last year a full fabric sectional. I was told that buying the warranty was not a scam and they really do cover everything. Punctures, tears, stains, normal wear from use, etc. So now, less than a year after I purchase, I see that the couch is sunken in and the back is torn a bit, as there is no wood to support it. I call, quite proud I bought the warranty. Well after a few hours being jumped around on the phone, getting various numbers to call and speaking to a few people, I finally got in touch with "ProtectAll", a misnomer if ever there was one. After almost an hour going over all my details, the emails, the phone numbers, etc, they finally find my claim, only to ask if I am familiar with the "terms and conditions". I then get texted a lengthy document where I am informed that "blah blah blah" so I ask this gentleman to save us time and cut to the chase, "After doing right by your company, buying the protection plan, and spending an additional 400$ on this, you're not going to help me are you?" "No, sir." Yeah, don't be an idiot. Don't be like me and think that by getting the warranty you are going to be protected. Less than a year! They won't honor their warranty. Less than a year! Don't waste your money. These sales people operate on a kickback, they have mouths to feed and don't care if you get got in the process. It is sad that this is the state of things, but hopefully this will convince someone else on the fence trying to do the right thing to think twice. DO NOT GET THE WARRANTY. IT IS A SCAM.
Robert, Jared, and Jemaica were amazing!!!! Robert helped me pick out my dresser that I’ve been searching for months for and got me a great deal on it! The office staff made it such a quick and easy process with checking out! Will definitely be back to buy the rest of my furniture for my place!
Our salesman Tom was fantastic to work with and helped us find exactly what we needed!
Great people! Good quality :)
Salesman would not sale me two of the chairs I wanted, he took them back afterward telling me they were available! Bad business!
Danny’s the best! He helped my husband and I find the perfect couches we were looking for and made setting up delivery a breeze — can’t recommend enough!
Every one was friendly and helpful. I told Robert what we were looking for and he took me to some great selections. It was a quick and easy checkout. The only hard part was making a choice. Lots of beautiful items to choose from. Thank you!!
Hey! I would highly recommend asking for Tom as soon as you walk in. He is super fun and personable. I love that he was not just there to make a sale—although that is his job—he wanted to make sure my wife and I were comfortable. So thanks again, Tom! Shay was awesome, quick with the payment process. I can’t wait to have my furniture in my new house!
It's a great place to go. They have a large selection and there's no high pressure to buy. The staff is helpful, friendly and attentive.
I was very very pleased
Thank you Ryan. He listened to our needs and wants and filled both. One stop shopping.
I went in looking for a specific item. The associate Danny greeted me as i walked in the door responded to my request and found the item i needed.... good job.
Thomas was very friendly, knowledgeable, and patient during my time at the store. :)
Outstanding experience with Robert our salesperson. He made it a fun experience and walked us through every step in purchasing our new living room set.
Great shopping at Ashley’s outlet. Great quality furniture too.
Got a great deal on a recliner!! Lots of beautiful furniture displayed.
I couldn’t speak more highly of Ryan. He’s well educated on the furniture styles and very friendly. He sure was a big help. Also, the customer service was outstanding. I give Charell an A+ in satisfaction.
I love Charell she is the perfect customer service rep she was very nice and attentive and helpful she made me welcome I would love to have her every time I come to the store I just love her!!
I had a fantastic experience at Ashley Furniture Outlet, thanks to Charell! She was incredibly patient and attentive, taking the time to listen to what I was looking for and offering great recommendations that fit my style and budget. Charell’s knowledge of the inventory was impressive, and she made the entire shopping process smooth and stress-free. What stood out the most was her genuine willingness to help and her positive, friendly attitude. She went above and beyond to ensure I was satisfied with my purchase. If you’re looking for great customer service, be sure to ask for Charell when you visit!
I recently had the pleasure of working with Charell at the Ashley Furniture Outlet, and I couldn't be happier with the experience. From the moment I walked in, Charell greeted me with a warm smile and a positive attitude that made the shopping process enjoyable. She was incredibly knowledgeable about the products and helped me find exactly what I was looking for without feeling pressured. Charell took the time to understand my needs and preferences, offering helpful suggestions and guidance along the way. Her attention to detail and commitment to customer satisfaction were truly impressive. I highly recommend visiting Charell for your furniture needs—you won't be disappointed!
My husband and I went to Ashley’s furniture store this morning. This is our second time shopping there, since our first experience was fantastic. We were greeted when we walked in, and got to have Amber again, who did a fantastic job, getting us the furniture we needed the last time and also this time. What an awesome person. I love that they never pressured us, but allowed us to look around on our own. Amber and the staff treated us like family. When we were checking out, we had Lamyiah, who was patient and also had a fantastic personality. She also was kind, and took her time with us, which meant a lot to us. My husband and I truly believe that all the staff deserve raises. We have no desire to shop anywhere else. Ashley’s furniture store is the best furniture store in Clarksville, Tennessee.
I just moved to Clarksville, needed some new stuff for my apartment and there was one very helpful employee. Her name was Charelle. I had to ask her name because she was very helpful extremely friendly knowledgeable and kind. Thank you! Looks amazing in my apartment and you were more than helpful!
Great
Ryan was prompt to help and call back.
Danny and char Elle were super nice and professional with knowledge of the furniture they sold in store and thank you for making me and my mom feel welcome in y’all’s presence meant so much and hope y’all have a blessed and safe day
Thomas is amazing. He showed me options for the sofa I was seeking. I have dogs and he gave me great advice on the type of upholstery that would be most durable for my needs. Personable, knowledgeable, and very patient. I am very satisfied with my purchase.
Came in looking for a couch and was immediately greeted (but not bothered/harassed) by Thomas. He’d check in periodically ensuring I was still good. When I found one, he was able to give me all the info quickly and get me the cheapest price. Jemaica helped with the check-out and was extremely polite, professional and able to streamline the process in order to get me out the door quickly!
Robert and his coworker were amazing at Ashley Outlet Store in Clarksville. Robert’s professionalism and ability to assist us without pressuring us to buy was amazing. Highly recommend them!!!
Actually a very nice store you can find everything you need in a furniture store here
Thomas gave great customer service very very knowledgeable
Robert is the best salesman! Very professional , kind and always willing to help find us a great deal at Ashley's
Very good experience. Everyone was helpful
Prices are really good and Robert was very professional so we appreciate it I gave it five stars
The Ashley outlet has a HUGE selection of new furniture in beautiful condition at crazy low prices. The staff is super friendly and helpful, yet not pushy. When you’re looking for furniture, make sure to stop by and ask for Thomas! (Though if he’s not there, I’m sure you’ll still be well taken care of.)
My sales person was wonderful made everthing clear. The young lady at the desk that cashed us out was very patience with my husband for he is sickly. Will do business again. Thank you for such a wonderful staff
Thomas was awesome. It was my first time at Ashley outlet and I had a great experience and got a new bed with an awesome price.
Small store with nice selection of furniture. Sales representatives are friendly and knowledgeable not pushy nor rude! Will definitely come back in the future.
Customer service was great, and store was very nice. Not the largest selection. I had to shop for TV stands off the kiosk, but staff was very accommodating and friendly. Highly recommend!
Only issue I have for this place is the failure to discuss the Ashley credit card. Upon research from multiple sources I have discovered they will cancel your card once paid off negatively impacting your credit score even tho you paid on time and by the dead line.
Friendly employees, good efficient service and hospitality!
I give this store a 5. I have been here several times. I have purchased living room furniture twice, and bedroom set. Each time the sales person Thomas assisted us. Thomas and the entire team has been nothing but patient and helpful to us. My daughter is also a faithful customer. I recommend them for your home needs
Excellent customer service by all staff members
Very nice and patience with us
Thomas was out salesman and did an outstanding job!
Robert was amazing and extremely helpful during my shopping experience
Robert is a great salesman. Gave us space to decide.
Armando is Fair and Honest Christian man. I enjoy working with him on all of my furniture purchases.Thank you Armando.
Really the rices I everything is ridiculous 🤷🏽♂️. ... But I fried some salmon croquettes to ease my mind ..
A wonderful shopping experience. Chuck, Charell and Thomas were wonderful to work with. They were around whenever I had a question, were very helpful in explaining how everything works, getting pricing and more while still giving me the space I needed to try every couch in the store several times. I mentioned another item I needed for my move and Chuck was able to find that too at a price I couldn't resist. Thank you everyone!! I will be back for sure!
Great service I love this store hands down??! Love it!!!
Thomas, Chuck, and Charell were super helpful, professional, personal, and knowledgeable. We got a great deal on our purchases.
Came in looking for a couch for our new home and Thomas was so helpful! Made the process quick and easy! They also had AMAZING clearance deals going on that we couldn’t miss out on!
Robert was great. Very friendly and knowledgeable.
Armando was awesome at showing us everything we needed and answered all questions we had. If you ever are shopping at Ashley's Furniture Armando would be one of the best to help you with your purchase
Ryan, Jamaica, Charell, Trinity, & Chuck were extremely helpful and curious. I enjoyed the furniture buying experience and will be returning in the future!
Thomas was amazing, didn’t pressure us, worked with out budget and was very knowledgeable.
Great customer service all around
Chuck, Robert and the lady with the beautiful name that I can't remember 🙈, were very nice and helpful. Robert let me took my time while looking to their furniture and he was always available when needed. I was exhausted after a crazy day and he was so nice to explain some stuff a couple of times as needed. EXELLENT choices and prices.
Good service - I appreciate the sales crew, they have been helpful during the times we’ve shopped there. It’s an Outlet so availability can be limited, and sometimes ordering stuff takes weeks for it to arrive. That seems to be the standard now, order and wait weeks.
Robert was fantastic, greeted us as soon as we came in and helped us find the perfect couch, 10/10 would recommend speaking with him
Looking for an item that we couldn’t find in stock online. Called the Clarksville store and they found exactly what we were looking for and got us taken care of. Ryan’s customer service was exceptional!
Super friendly from the moment I walked in the store. Never pressed for the sale. Very knowledgeable and kind. Willing to take time to be sure I was happy with my exact purchase. Would gladly return to this location and hopefully same staff.
Great experience! Everyone was very nice & helpful! Fast & quick checking out & completing order. Will definitely shop there again!
This is the second time buying furniture from this store. They always have great prices and the people are amazing! Chuck and Trinity made our day go from good to even better!! Thank you for your help!
My family and I went in to look at furniture & I was pleased with prices & customer service especially from Jemaica at the desk.she was helpful & kind. I’ll definitely be back.
I was looking for a recliner on my lunch break today. Had quick service. Even got help loading in my vehicle. Great affordable prices on furniture. Awesome Customer service.
Ryan was so helpful and forthcoming with information. very appreciative of that. We will be back to our chase more furniture
This store has been great. I furnished my whole house with them and they made it easy.
I stopped by Ashley Outlet to look at furniture items. I met Chuck as I walked in, he was very nice and willing to answer my questions. I decided to purchase a love seat. While making the purchase, I met Jemaica, Charrell and Amber. All of the team were polite, courteous and respectful (hard to find these days). I enjoyed meeting the team and had an awesome experience! I would definitely recommend this business for your furniture needs!
Went to look for a sofa and Ryan and Charell are amazing and a great help. They gave us all great advice on a protection plan and gave us some clean for our sofa. I definitely recommend going to the outlet store and seeing them.
I want to say a huge thank you to the team at the Ashley Outlet and especially to Thomas. He wasn’t pushy or trying to sell me anything I didn’t want. He listened to what we were looking for, found us some options and ultimately made the buying process very simple! I would definitely go back here for furniture needs!
We had a wonderful experience at this store! We walked around and looked with the help of the sale manager and put together a beautiful living room set. Prices and selection were amazing. Thank you for your help and patience as we figured out what we wanted. We will be back and will be sending more customers your way!
Was very pleased with Ryan and how he answered all our questions regarding the Purple mattress we were interested in. Would definitely come back.
This is a review for Ashley furniture in general. Do not bother opening a card with them unless you’re immediately going to use it. We were getting ready to move so I applied since we were going to need a new couch and a couple other things once we got down to TN. I was approved for $2,500. In about 2 months we hadn’t had a chance to shop, but they dropped my credit limit to $250 stating my credit score was the reason. Which caused my credit score to drop more as I lost available credit. Well can’t buy a couch for $250 so I haven’t used it but we are almost due with baby #2 so had some things to buy/order. Just got a notification that the account was closed due to inactivity which caused my credit score to drop again. I found that out through credit karma, I received no sort of communication from Ashley about any of this.
Thomas was great! Thank you!
Excellent excellent service here. We were greeted by Chuck who answered a couple questions and then gave us space to look around and make a decision. Robert checked in with us to make sure we were doing good. Jamaica checked us out and was very friendly through the process. Their great service made the entire process a pleasure and we walked away happy customers.
every time I come to Ashley whether it’s window shopping for future pieces or actually purchasing something Jamaica has been so helpful. She’s my favorite associate and makes the weight of making big purchases like this really fun! She’s a gem!
Just moved from across the country and Charell and Thomas have provided great customer service in helping us purchase our furniture. Will definitely continue to come back for future furniture needs.
Ashley Outlet has been persevering with excellent customer service. Robert has gone above and beyond to make sure we have everything we need. We will definitely continue to shop at Ashley Outlet.
Had a great experience. Robert and Charell were wonderful. Had a small issue with financing and they got it sorted out quickly.
I ordered a couch from the Ashley website and found out after the fact that it would not ship for 3-6 weeks so I cancelled it. I stopped in the Fort Campbell outlet location and Robert & Charell took quick action and found me a similar couch at a similar price that will be delivered when I need it this weekend. The team there was awesome & helpful! I was in and out of the store with plenty of time to spare all within my lunch break. I couldn’t be happier! Thank you for giving me one less thing to worry about during a stressful move.
Great prices and very helpful
Awesome Experience! Purchased a 4-piece sofa, was too big for our living room. They did everything they could to make it right for us and get us what we needed. Will definitely be back for future furniture. Thank you again!!
They have good quality furniture and their deals are great! I bought a bar stool chair for $30. I highly recommend checking them out. The employees are so helpful and friendly.
This location is great. Robert was quick to help with what I needed and was fast to complete the order. He was extremely sweet. Would highly recommend!
Great service and great prices!
Went in just to look around a bit. Jemaica greeted me and offered assistance if I needed it. Didn’t buy anything that day but I called the store and spoke to Jemaica again. She was super nice, personable and helpful. I had to come write a review just to sing her praises
Drove 1.5 hours and it was well worth it. Great staff great prices.
Very professional. Helpful without being pushy.
My wife and I came in a few months ago looking for something for our living room. Thomas was our product Advisor, he wasn’t pushy or overwhelmed with him always around us. Well I’m a guy that never keeps a card from a salesman. This one i kept and because of that, he ended up with our sake today. Thomas, great job! If you ever need anything go ask for Thomas. Very knowledgeable and helpful and great to work with.
Charell made my experience absolutely wonderful. She listened attentively when I explained what I was looking for and with a very professional yet welcoming way she showed me available options and even while doing so she made me feel like a valued person instead of just another sale. I will definitely be coming back for future purchases.
As soon as we arrived with our kids, the staff was very friendly and helpful. Charell was super patient and kind during the payment process. We will definitely keep this location in mind for our next furniture purchase!
Had a very pleasant and quick experience today! Thank you Trinity, Jared and Robert for your help today. Will be back again
Jared and Thomas provided great customer service!
Thank you to all the team at Ashley furniture. Thank you to Ryan, Robert and Jared for all your assistance.
Jared Adams consistently delivers exceptional customer service.
Charrel was very informative and polite and had excellent customer service I will definitely be recommending this particular location and I will be coming back
Robert’s customer service was great! He provided all the information needed to make a purchase decision. Robert wasn’t overbearing but available for any/all questions.
I highly recommend Ashley Outlet! I received everything I came for and more. Charell was very knowledgable and gave excellent recommendations. She was very professional and helpful. Her personality stood out to me and made me feel comfortable to come back for all my home furnishing needs. If you are needing new furnishings or just want to spruce up your home, I recommend coming to see Charell at Ashley Outlet located at 1153 Ft. Campbell blvd. She will definitely assist with all your needs and will not disappoint!
I love Charell’s customer service she is very nice and made me feel very comfortable with my purchase I would love to have her every time I come to the store she’s very sweet and polite and she provided me with all the information I asked for and more
The staff was very helpful. I love the couch I ended up getting. Ryan and Thomas answered all my questions. I was in the process of moving and they held my couch until my new house was ready.
Great service, found us the best deal and under our budget thank you
Excellent customer service and selection of furniture.
Very pleased with our choice, both I Pamela P Herriman and my husband James.
Ryan was extremely helpful, there’s a great selection of furniture
Our family just moved to Clarksville and we needed new furniture for our home. Robert helped us to find the right furniture for our home and listened to all of our needs. The staff was very helpful in completing the transaction. I would definitely recommend Ashley Outlet Furniture for great customer service and pricing.
Wonderful service! Employees made sure to help us. For example, they gave us a list of services that can haul the furniture we’re replacing, since Ashely Outlet doesn’t haul— including a furniture donation facility that hauls away donated furniture for free. The furniture is beautiful, they had a kiosk to digitally view options that weren’t on the show floor, and the employees did a great job explaining the delivery options and the process of the delivery option we chose.
Fantastic!!!! Price what I was looking for.
The salesman was great, I was very satisfied with my purchase everything went well
Thomas was awesome! He wasn't pushy at all but was very helpful.
Very helpful let us shop and not hassle us to buy.
Great experience! Sales team was friendly and the transaction was smooth. They had just what I was looking for.
Very easy and smooth purchase! Super friendly staff
Robert was extremely helpful for what I was looking for. Didn’t put no pressure to purchase anything! Highly recommend Ashley’s Furniture great prices. Thank you Robert for making it happen!
I had an excellent experience at Ashley Thomas was wonderful He was kind patient and courteous. I have recently been diagnosed with terminal cancer and need a lift chair He.was so helpful. I am so excited. It will be here tuesday God bless
Our sales associate, Thomas, was the best!! He is very knowledgeable, listened to what I had to say and made very good suggestions about the products the store carried! He made the purchase of our many items very streamlined and convenient! Thanks Thomas, you're awesome!
Thomas was super helpful! Couldn’t recommend him enough!
We recently moved from Los Angeles, needed a new couch and dining table. We chose Ashley Outlet because it is a Veteran owned business. As soon as we walked in we were greeted and made to feel at home. We said we were looking for furniture but would not be ready until we remodeled our new home. The next time we came back the salesman remembered us and helped us find the perfect dining table and couch for our house. Throughout the whole process the Ashley staff gave us five star service from the sale to text messages and emails about the details on the prompt delivery to our home. Thank you
Everyone was very professional. Clean place. Nice atmosphere.
Very nice people
Excellent help from Chuck! He helped me pick out and match all my furniture!
Ryan was great he helped me pick the perfect furniture with a easy check out friendly service I would definitely recommend purchasing here
Thomas made the experience very easy and was there to help any way he could! Highly recommend him.
Very polite and helpful!
Perfect shopping experience! Salespeople were informative and helpful....without all the high pressure I've experienced at so many other places. I will absolutely be going back, to this particular store, for any future furniture needs! I wish I could give 10 stars!
Thomas was great! I was in and out with a purchase I loved.
Very helpful. But let us look around while we decided what we wanted. Was not pushing for a sale. Was just friendly and courteous. Thank you Robert. You earned this review. I usually don't do them.
I came in to the Ashley Outlet Store today and experienced amazing customer service. The two employees that help we have this experience was Robert and Jared. If anyone need help getting the items they require please stop the store ask for them!! Once again thank for helping get my matching nightstands!! -Sherrie-
Thank you for the kind service today Ryan!! I got a living room & bedroom for a great price! You were AWESOME
Thomas provided great customer service!
We come here for all our furniture needs! Thomas is AMAZING! It’s so nice having someone that has such good customer service skills these days! He goes out of his way to get the best deals for you and is really great at helping you fulfill your vision!
Our sales person Ryan was informative and very helpful. He made the purchasing experience very enjoyable. We will definitely go back and see him.
They had exactly what I wanted and the sales man was very helpful.
Ryan was awesome
Thomas was my salesman. He was great. I hate when a sales person is pushy but he gave me my space but was available for when I needed him. If you go there ask for Thomas you will not regret it. I will be going back.
Great shopping experience. We were able to walk around and look at the selection without being shadowed by a sales person. When we were ready, the sales person was extremely helpful.
Bought a new sofa and love seat and kitchen table and chairs. Robert was great, super helpful
Great easy experience
Was in and out of the store within 10 minutes - got exactly what I wanted after searching various stores and online yesterday for hours. Even get delivery in less than one week. Awesome sales team - so kind and attentive but not too attentive.
We were in and out quickly. We were not hounded but had service as needed for questions plus helpful info. Good variety of options and low prices. Good experience.
They were great! Very patient and took the time I needed to make the right decision. Thomas and Chuck were great to work with.
Super friendly with Great selections and prices !
Easy and painless purchasing from Ryan! :)
Our experience was awesome, made a great purchase. When you guys come in ask for Ryan, he was kind and a big help. Definitely will be back. Thanks!
Amazing service and they was very helpful and organized on how they helped us explore and find what we really needed
I could not be happier with the service I received at this store. Robert is fantastic! Honest, helpful, and so, so kind. I would rather pay shipping from this store than buy my things closer to home. I will be back for at least as long as he’s here. Thank you again, Robert.
10/10 experience! we bought a great couch and a coffee table - expecting delivery in 4 weeks. i cannot wait !
Thomas was an amazing sales rep. He was not just standing over me while I shopped and actually gave me some space. When I finally had questions he answered them very professionally before I left. When I made a decision and came back he instantly remembered who I was and what I was looking at and helped me get a great price. If you go, ask for Thomas!
Thomas was awesome!!!
Robert really took care of me! Loved the customer service at this location!
Thomas was prompt, clear, and genuine through the whole transaction. Told him my issues I commonly have and immediately found a bed I'm satisfied buying! Thank you!
I had a really good experience there. They were all very nice and helpful and helped me with exactly what I needed. I definitely recommend.
Wonderful service by Ryan and Jordan they both found everything we needed quickly and very efficient service
I just left the store. The staff was friendly and greeted me when I walked in. They let me browse thr store without constantly asking if I liked anything. The salesman, Zack (i think) would check in periodically and ask if I had any questions, without being overbearing. This is my third time purchasing from this Ashley Outlet and will not be my last. I will be going back for a. Ew bedroom suite within the next month.There products are priced well, and eventhough it is an outlet, it is good quality.
All staff was super friendly and helpful!
he was very good Ryan
The sales staff were great. Easy transaction, very good to deal with. They reco'd a delivery service, and the guy was awesome, showed up on time, super nice. So why 3 stars? It is an outlet store, so items are as-is and some of the furniture is more messed up than they appear on the surface. Inspect each item REALLY carefully or you could get stuck with a damaged item. Treat it like a used car from a questionable dealer, look for repairs or anything that seems out of the ordinary. You might get a great deal, or you might end up disappointed.
Robert is a Great salesman!! He provided us with great Customer Service and also Great Deals !! Jemaica did an amazing job setting us up!!I left happy and excited for our new furniture! If you are looking for Great furniture with Great prices contact Robert and he will get you set up!! Thank you Robert and Jemaica!
Thomas was super friendly and looked for any n all discounts he could find! I love my new sectional and only 5 days for free delivery!!! Definitely would recommend to everyone!!!
Jared,Addison,Ryan,Robert are awesome
Love the quality of furniture & the staff was great help….I highly recommend
Super friendly and very helpful.
Our sales associate, Robert, was very attentive and responsive. He answered our questions promptly and assisted with professionalism. Would highly recommend to anyone as we purchased our bedroom suite and will definitely be back for our living room as we move into our new home. Great furniture at great prices!
Nice service
Great store, offered cheaper prices in store then online. Robert was a great salesman and did not follow us around like most stores and was able to answer the questions that we had. Will definitely go back when shopping for furniture again.
I came right in and was helped instantly. Ryan introduced himself and helped me right away. I told him what I was looking for he gave me ideas. And I make a perfect pick and got settled and outthe door with a free delivery. Thanks Ryan
Thank you I got what I want it and the sales person was very very nice. He help me decide what it is that I needed and let me know all the information so thank you again.
Had a great experience with Ryan he was able to get me exactly what I was looking for even though it wasn’t in the actual store and the price sealed the deal! If you’re looking for furniture I would definitely recommend seeing Ryan. If you see something online he can get it for you to. They also have great financing with no interest.
Best price on the sofa we wanted. Thomas was super helpful, not pushy at all but helped us with all the details and made the sale. I'd go back for sure.
Ryan and his crew were great today. Very helpful. Patient with my indecisiveness. Got me a great price on the pieces I finally decided on. Definitely will keep shopping here.
Wonderful experience. Each time I’ve had to go to Ashley‘s to buy a piece of furniture. They have accommodated my every need the furniture was delivered on time. It was in great shape. It was exactly what I ordered and I had no issues with it so whatsoever they have great customer service at both of their locations
Addison and Sam were extremely helpful. And when I asked any questions. They made sure they had the answers for me. Great customer service. Will recommend
They are great here! Addison and Sam are very helpful and friendly. They were able to answer all my questions. Thank you both!
Addison was a great help with the financing of my couch.
Stopped in Ashley Outlet today to look at some new bedroom furniture. Both Sam and Addison were very sweet, attentive, and knowledgeable. Really enjoyed my time in the store and look forward to returning.
We went in to search for a new living room set sam and addison were both very attentive and kinda. The staff are amazing here definitely coming back
Thomas was extremely helpful with us choosing a new electric recliner and rug and a picture. He explain every to us without being pushy. He went above and beyond. Extremely friendly. We would highly recommend people to check out Ashley Outlet in Clarksville TN. Sincerely, Layne and Julie Hidden
Found what we wanted and purchased it.good service. Just have to wait for them to get it from warehouse.
The customer service was great I was greeted as soon as I entered the store I purchased a very nice sectional at a great price I will definitely recommend Ashley outlet to my friends and family
Very helpful and great prices. Nice people
Decided to upgrade to an Ashley sectional and had an amazing experience, Robert our salesman made sure to answer all our questions and helped us get within our budget and Jordan did a great job getting all paid up, very professional people, I would highly recommend you visit them if you have furniture needs.
Mr. Thomas was very professional & provided outstanding customer service!
What a great experience. Our sales associate Ryan was awesome. He is very knowledgeable, not pushy at all, and helped us find things not displayed in the store. Highly recommend Ryan for all your furniture needs.
Very helpful, easy to work with
Everyone was super friendly. I walked in knowing what couch I wanted, but Rachel helped me pick out a matching table to go with it. This is always my favorite store to find reasonably priced, good quality furniture.
The salesperson and desk worker were great. Chuck was someone I can never do business with again. I’ll never be back
Our experience was 10/10. Ryan was extremely helpful made sure were taken care of. Go see Ryan for any of your furniture needs!!
Quick painless and cheap, i was in and out with a brand new bed in under 30 mins
Thomas was great! Answered all our questions and was friendly and professional.
Very friendly sales team
Great service
I had a great and fast shopping experience for my new couch! Ryan was incredibly helpful.
No pressure, let us wander the store and look. Quick and easy process to order for pickup.
Ashley our sales person was amazing and she took so much time with us! There was no pressure and anything we asked she had all the answers within minutes. We would definitely be back to shop with her again!
Isaiah was very helpful. Everyone was very professional. I was in and out the store quickly with no problems.
Isaiah was extremely helpful in assisting us find the furniture we were looking for. Our initial thoughts going in were a bit different than what we ultimately purchased. Without Isaiah’s assistance and guidance we would have left with furniture that would not fit or be the best for our family. Isaiah was pleasant to work with and we will definitely work with him in the future.
So many wonderful things to say about this location and the staff members are a huge part of my great experience. 6 years ago, I bought new furniture for my apartment. The furniture is still like new. I bought the Robbindale bedroom set. I also bought a set of end tables. 6 years later and I've just bought my first house and my experience was so amazing here at Ashley's last time, I came back to furnish my new home. Mr. Xavier James helped me find some amazing pieces in my price range that are of great quality and have made my first big girl purchase feel like home. He was committed to helping me find what was best for my taste and budget. He was also very knowledgeable about the items and how to maintain the items. I highly recommend not only visiting this location but purchasing some amazing quality solid wood pieces at an amazing price for items that have the potential to literally last a lifetime with proper care and maintenance.
Bailey was amazing and sold me couch and help me save 100$ i was in and out.
Ashley was the third store we visited in our furniture buying adventure today. I really wish we would have just went there first! Chuck and Rachel are absolutely amazing! Chuck was very helpful and friendly, he was attentive and helped us make our final selection. Rachel was very friendly and helpful on the financial end. We will definitely be going back! Five stars for sure!
Great experience and good prices. Robert, our sales associate, was extremely helpful without being pushy. We were greeted as soon as we walked in, pointed in the right direction, and then allowed to look around and browse on our own. Overall great experience front to back.
Sales person was very nice and helpful
Great service
Lovely experience my sales person Ryan was very helpful and knowledgeable.
Quick and efficient. Very friendly
They went out of their way to be kind and helpful to me thank you so much.
Chuck and all his staff were excellent! Got good fast knowledgeable service...oh and a great deal!
Great sales force enjoyed the experience.
Awesome service. Great prices. Thomas was super helpful and not pushy at all!
Very helpful & friendly staff! Got me taken care of fast
Long story short - we got a new couch, planned everything ourselves and were confident we could put it together ourselves and I threw my back out. My wife - God bless her heart- tried with my mother in law to get it done only to realize we but off more than we could chew. Called Ashley back and asked to have them come back to help 🤣 Thank you guys for the help and support. This vet is very appreciative that yall could help our family.
Friendly and easy to do business with.
Ryan was a great saleman and very helpful.
Rachel was so great to work with! She was very knowledgeable about the products, wasn’t pushy and just a pleasure to do business with!
I wasn't expecting to purchase anything today, just looking. Ashley happened to have a really good sale going on, I couldn't pass it up! The Employee, Jewel was very knowledgeable and patient with my many questions, I really love I wasn't pressured. The whole process was easy and I purchased exactly what I was looking for, on sale too!!! A win win . Thank you Ashley for your fair prices and Jewel for being an excellent sales lady 🙂
Thomas at the Ft. Campbell Blvd store was extremely helpful in helping me to get a house furnished for a displaced family after the Tornados in December. He was extremely considerate of the families loss and the timeline to get everything replaced. He helped us to only order in stock items and to visualize the space we were moving into. The distribution center and delivery crew were also very helpful and made sure to squeeze in as soon as possible. It's nice to get great service but it's great to see that Ashley cares about Clarksville. It's a national furniture brand but the stores are definitely local. 10/10 recommend.
Ryan was a great help. He made the purchase simple and was very polite and professional.
Very helpful in finding what we need and have free delivery
Very professional and quick service
Excellent service! Answered all Our questions, showed us many options to make the best decisions for our needs. Informative on availability and ordering timelines again to help us make the right choices for us. Staff was very friendly and welcoming.
Very friendly, helpful and knowledgeable. I definitely would recommend buying your furniture here.
Outstanding people to help
Rachel is the best salesperson I have met in a very long time. I stopped by another high end mattress store, the customer service was such a bad experience, that we just turned around and left the store. Thank God for people like Ms. Rachel, who is not just trying to make a sale, she felt like a friend. This will be my go to shopping place from now on.
All reps have been wonderful! Very easy payment process! Zero complaints!
Robert immediately greeted me as I walked inside. He asked what he could do to help me and what I was looking for. He was amazing throughout the whole process. Thanks to him we were able to get all the furniture on our list in one stop! And Celia was awesome as well with scheduling our pickup time for the items at the warehouse. 10/10 recommend doing business here!!
Great customer service, they don't breathe over your shoulder like most sales people. Whole staff was great!
Great place to shop for furniture and sale associations are great 👍
Knowledgeable, patient, friendly, and helpful.
Awesome store! Definitely worth the drive. Prices half the prices of furniture stores where I live. Benton, Ky
Don't waste your time going here. I specifically asked for them to look up to match the price online and give me the 25% off Black Friday sale which they didn't. They don't match prices to their online outlet website prices and over charge you above retail price online but give you a discount to make it look like they're trying to save you money. I feel ripped off making my purchase and won't ever be going back there again.
Thomas was very helpful and arranged for me to pay online and emailed my receipt. The warehouse pickup was fast, fast, fast!! The best way to buy my beautiful dining room chairs!
My experience with Ashley Outlet was really great. I didn’t feel pressure from the sales staff and they were really helpful and Rebecca was friendly , personable and patient with me. I’ll be returning when o want my next piece of furniture!
I went to the store after doing my research online. I told the sales person that it was probably the quickest sale ever. I knew what I wanted and knew the price!
All of the staff were very knowledgeable and friendly
Thomas at the Asley Outlet at 1153 Ft Campbell Blvd was very helpful and courteous. He worked to get us the best price possible, which was very reasonable. We will definitely shop there again in the future.
Went in looking for a recliner I've been sick so had to find something I could get out of on my own the sales lady was really nice she showed me 3 different ones I picked one out I showed her a ad I had looked up online and the one I had picked out was higher in store but she gave me the discounted price was very nice and easy transaction love my new chair
I went in to find lamps, but ended up trying out "the purple pillow, Harmony". I couldn't believe how comfortable they felt. I'm a side sleeper and the low profile one fit my neck and aligned my spine. Sooo, after trying all of them, I spent $164.35 for a pillow!!! Wanted to wait till I slept on it last night. OMG, it was so comfortable, I didn't have to fluff, bunch, or do anything. I simply laid down and boom, it's morning. I didn't move all night!! Felt great this morning. No neck or upper back pain. If you're looking for a pillow for a wonderful night's sleep, I highly recommend you try the "Purple Pillow, Harmony". And a big Thank You to Thomas, who got all the pillows for me to try, and explaining everything about them. I can't say enough. I'm one happy camper !!!!
Friendly staff
Ryan was very good at matching our needs with the right furniture. Thanks to Chuck too. He is a great manager.
I loved the customer service Thomas was knowledgeable and amazing
They called 20 mins out and got there more towards beginning of our 2 hr time frame which I was grateful. They use like a blanket or pad to not scratch up the furniture or my door getting it in my apt. Showed me my headboard lights up by touch I wasn’t even aware of. Told me about the nightstand coming with 2 usb chargers that were in drawer. And I asked questions about how to get bed apart and showed me basically what to do. They were great.
Ryan and Robert were both extremely helpful and knowledgeable when it came to the purchase of our mattresses. Quick and easy purchase. We didn’t feel rushed or pressured which is something that is really off putting when going to furniture stores. We will definitely be back if we need anything else in the future.
I have been to Ashley's several times and I feel that they have great prices a good selection and a friendly staff and whenever they deliver they do a good job on delivery with every courtesy I thank God for this company you're the best
When we first walked in we were greeted by a sales guy Robert. He didn’t follow us around like a lost puppy while we shopped. He said if you have questions to let him know. We did and he immediately helped us out. He was willing to help us out with whatever questions we had. He got us the best price for the bedroom dressers that we wanted. We paid for them and at check out he gave us a business card with his personal number on it in case we had any questions. Overall it was a great experience, I would definitely recommend this place. We actually plan on going back to buy a couch from them as soon as we get our sold. Thank you Robert!!
Helpful staff and NOT pushy.
Everything good, thank you
I wish I could give them 0 stars. Actually, their staffs were actually acting cool greeting customers, except for one black guy with the bald head who always sat at the register desk and acted like a dick to me every time I came by for shopping. He talked to me in a very aggressive and unfriendly way that "I remembered you, you have been here 4 times!", which made me feel really uncomfortable.
Robert was our lovely salesman! Professional, not overbearing, and super friendly and thorough. If we need anything else, we'll be back asking for him! c;
Robert and office staff were GREAT.
Quality products. People that work there are very kind and professional. They don't pressure you for sales. Yet are there to help and answer any questions when needed! Will definitely do business in the future
Ryan was very helpful
My husband and I went in to look at couches and was greeted by Ryan. He was very personable, knowledgeable, and very soft spoken. He wasn’t pushy in any type of way. Dani and Tanisha also helped with some account stuff and both ladies were really sweet and knowledgeable. Best customer service I have experienced hands down. I work in customer service and they are an example of what every place should be like. 10/10 would recommend and if I ever need new furniture, I’ll be back. That team is a gem!
My experience at the Ashley Outlet in Clarksville TN has been a very good experience. They were pompt in returning my calls and text. They were also prompt in ordering the furniture that I requested. I live in Madisonville and I was able to do all of my business with them from home; which was very accommodating for me. Thank you Ashley's. ❤️
Thomas and the ladies at the desk were so helpful and patient with us. We were shopping with our mom via facetime. She needed furniture for her new place and couldn't be on location with us. They got us taken care of and all the pieces we showed her, she liked. Thanks again for your help guys.
Fantastic experience. Ryan was soft spoken, not aggressive and very kind, which we appreciated greatly. Called and let him know we were going to make our purchase. Walked in to sign documents and were in and out in 5 minutes. Great experience. Wish they could deliver sooner for my pregnant wife but also understand!
Great service from Robert. Showed me what he had at my price point and made the entire experience smooth and easy.
Robert was fantastic and helped me buy a sofa for my son stationed at Ft. Campbell. Thank you for making nice and affordable furniture available to service members and their families!
Outstanding customer service. Very Knowlegeable. Will reccommend other customers to your business. Robert took the time to make sure we were taken care of
This is my 2nd time purchasing from here. Both times were a great experience. Ryan was the associate who helped me both times and he is very kind and goes above and beyond to help you find the perfect items and insure a great buying experience. Highly recommend this store!
Easy experience. Good quality. Great price.
I walked in just to browse and bought a couch. I found exactly what I needed with dog proof upholstery. Great staff, wonderful prices. I encourage you to stop and browse.
Good buy on lamp and chair. Salesman very helpful.
Great people! Answered all of our questions and seemed excited to help us! Recommend 100%!!!
The store was very clean and well kept. I found everything I wanted thanks to Ryan’s help. He was very professional.
Great experience. Nice and friendly staff.
Excellent customer service at Ashley Outlet. That’s why I’m a repeat customer.
Nice folks helping us and good process.
Wonderful experience. Ryan, the salesman was very professional and courtesy.
Everybody works in there are very friendly, helpful, I enjoy my visit and got me a great recliner chair, vibrant massage & lifts up can't wait to get it delivered home .My sales lady was so wonderful very helpful, store manager was very awesome as well. I say great team in Ashley Clarksville Store thank you.
We’ve bought a few items here and Rachel was phenomenal! I don’t like high pressure sales and she respected that and let me shop in peace. We’ll definitely be back for a few more items! Thanks Rachel!!
Rob is dope!! I’m not buying furniture in Clarksville unless Iv seen him first! I know exactly what I want when I walk in and each time he takes me directly to what I’m asking for. Give that man a raise!
Rachael was great. Got us exactly what we wanted.
The lady was very helpful in me picking out my purchase and took her time insuring I was satisfied.
Great service and options! Ask for Ryan, he's awesome
Great quality, reasonable prices, and excellent customer service. They were very patient with me and helpful in deciding the items I should purchase. Special thanks to Ryan for walking us through the process!
Everyone was very nice.Thomas explained everything so I fully understand. Very polite and helpful
The sales man was outstanding. Great experience with Ashley. Ryan was great working with.
Awesome service! Fast and painless. Highly recommend for anyone looking for a deal.
Rachel was beyond helpful and accommodating! I will definitely be back :)
Fast and friendly would definitely recommend!
Great service the female helping me was knowledgeable and kind answered all my questions management was spectacular I coukd tell the employees have a great time together good working envoirment means good customer service the selection was great as well
Nice people and very helpful. They took their time to help us find the right mattress.
Went to Ashley outlet today to purchase furniture for my new house. Rachel was terrific. She gave us lots of ideas, which helped us choose bedroom and dining room furniture, and checked availability when we made our choices. Celia and Tyesha were great. They helped establish delivery times, and invoice for our purchases. I will be returning to buy furniture for the living room next. This was a great experience and I would recommend visiting Ashley Outlet the next time you need to purchase some furniture. You will not be disappointed.
Real professional and send me to the exact Matress that we needed! Ask for Tom! A gentleman! Thank you very much! Regards, Gerard
The manager is absolutely amazing. The team is professional, friendly, and so willing to go the extra mile. This is the only Ashley Furniture I will come to, they hands down provide the best service in town. Bryan deserves the biggest shoutout for being the manager he is and always making it a pleasure shopping there. I wish I could give more than 5 stars. They have a huge selection and will always find a way to help you get what you are looking for. Pricing is so reasonable as well!!
Thomas Ryan was very nice and helpful. He made buying a mattress easy . Thank you Thomas 😊
Robert was super helpful and helped us get the couch we wanted. He was very kind and easy to work with
Personnel was friendly and helpful
Good support, good selection...go there
Thomas answered all my questions, very helpful!
Thomas was a great help and helped us find exactly what we were looking for! I highly recommend going to Ashley Furniture and seeing the team!
Always so helpful & doesn’t pressure one to purchase items
Dani an tynesha was super amazing Ryan is always my go to man when visiting the store an chuck the store manager is so amazing. If any of these beautiful people left I probably would find another store
I really enjoyed my visit. Rachel was Great!
Awesome staff!! Amazing furniture with unbeatable prices. If you want to elevate your home, look no further. I promise you’ll be in good hands
First of all, Amber was the person we met with & sold the mattress & frame. She was so warm & friendly & personable & knowledgeable. The whole experience was first rate including with those who have helped switching the mattresses. I would definitely recommend Ashley to everyone.
Good sale, happy with purchase.
Love this store and employees! Ryan was super helpful and answered all my questions!
Ashley Furniture in Clarksville is where I go for great quality furniture and friendly staff. The prices are also great.
This store is amazing. The staff is very helpful, nice, and professional especially Robert! Robert always goes above and beyond.
The staff was very helpful and professional.
Rachel was super friendly and quick on helping us get what we wanted.
Thomas was very professional and very patient with me as I tried to make a decision on my new living room and bedroom set. I truly appreciate excellent customer service.
Great customer service
Rachael helped me find exactly what I was trying to figure out. She was pleasant, patient and helpful and so was Dani. The delivery men were courteous and anxious to please in setting up my new furniture. They came at the exact time predicted.
Ryan was my sales specialist. He was informative, straight to the point and good customer service.
It was nice all 3 of the ladies at the counter was fast processing my orders and Robert was on point.
Staff was friendly and helped with all our needs
They have great customer service Tyesha was amazing with all of her efforts.
Rachael was very helpful! We told her what we were looking for and she directed us to all of the options they had in store. If there were additional pieces not in store she pulled up pictures and dimensions online. She was able to let us know what items were in stock and how quickly they could be delivered. We went to several other stores and ended up coming back to purchase! Thank you!
Got all my items the next day order was ready when I got there they are awesome I looked for this piece for months
Very nice staff, very helpful, great prices. This was my first time visiting the store. I found many sales, purchased a bed and wanted an exchange . They were very fast 💨 with doing so and getting my free delivery. I also got my Return back really quick too. They give constant reminders of your furniture coming to your house. Greta customer service
Ashland outlet thank you for your business, it was pleasure having a great business, for sure I'm coming back ,see you soon ,and I well send business in my way
Robert was helpful in giving me options and answered my questions I had for pricing or shipping.
Thomas at the Clarksville location was a great salesman and was very knowledgeable.
Easy and simple
Upon entering the store we met very nice man named Robert who helped and directed us to the loveseat my wife fell in love with! We will definitely be shopping there in the future!
Friendly service! Shoutout to Ryan F! Affordable and good quality products!
Chuck , Ashley and Scott were patient, professional and courteous. I will recommend this place to others and that is all I have to say.
Robert was patient and friendly.
This was the best experience I ever had in a furniture store. Ryan was very helpful and patient. The girls there were fantastic and helped my transaction go smooth. I would recommend Ashley Outlet.
They were very patient and helpful! But when we were finally ready to use our credit limit we were able to get everything we needed
My salesman was. Excellent. He did not push He showed me what i was looking for than stepped back and let me decide. I will go back.
The two gentlemen that delivered my dining set were extremely professional and knowledgeable. It was 2 medium sized boxes and 1 really big one, but they were delivered and set in my living room for me to assemble (I didn’t pay the assembling fee, as I can do it myself and save some money). But I am glad with this experience, as my packages came in perfect condition, nothing was missing, and the gentlemen that delivered them were polite and helpful. Keep up the great work!
Ryan was great, worked closely with me to get my furniture needs met at the price I wanted
My daughter and I went to Ashley Furniture looking for a small sectional and coffee table. Our attendant Ryan was awesome. He had patience of a saint, because we couldn't decide , there were so much beautiful furniture to choose from. Ryan was so polite, and helped us so much. Thankyou Ryan for being such a patient gentleman. 😊💯
Very friendly and helpful. Great price on what we wanted. In and out in little amount of time. Love that!!
Ryan was super helpful. He gave me quotes for the mattresses within my price range very quickly and were able to schedule me delivery within a few days.
Very knowledgeable and helpful. Found everything we were looking for at a great price
My experience at Ashley Outlet with my salesman Thomas was fantastic. I was shopping for a recliner he was very knowledgeable and gave me great advice about the recliner which help me to make up my mind to buy the recliner at Ashley Outlet. Martha
Great
Excellent. Thomas was excellent. I hate pushy salesman and he was not. Very accommodating and knowledgeable. I would recommend him to anyone. Super experience.
The staff was extremely kind and very helpful with picking out the desk we were searching for and loading it for us!
Ryan was very helpful and found all the answers we needed. All the staff was friendly!
We just bought a couch from this store. The staff was very friendly and helpful. ‘Twas a great couch buying experience.
Robert was my sales person, he was extremely helpful and knowledgeable. Left me room to explore and when I was ready, he helped to get me the best price possible that included my protection plan! I could not be happier!
Very friendly and helpful.
I just moved into my home about a little over a month ago. I've used Ashley's one other time and it was a great experience/, however that was a different state. I ordered on 6/03- my stuff was expected to arrive within two weeks.I wasn't informed but my brother in law found out that Ashley's had an outage that affected all customers. I didn't receive an email about the issue. I looked up the website and it said it would be resolved within a few days. 15 days goes by and there was still no resolution.. that meant- they couldn't look up your order and provide a date for delivery. I called last week and the week prior and I kept receiving that my order would be available for delivery in two weeks.. but as soon as I threatened to cancel an order over $3,000 - they were quick to schedule me within a couple of days. The delivery guys were great! But! The sales woman inputted the incorrect sku and now one piece of furniture doesn't match the rest. Waiting a month and this is what happens. I'll never order from Ashley's again. I found another furniture company and the remaining rooms will be purchased from them. If you ordered from Ashley's in the last month... good luck!!!
Very friendly service. The manager, Chuck, acknowledged us immediately upon entering the store. Helped us find the perfect sofa. Gave us a great deal. Will deliver within 3 business days. What more could you ask for? Will Recommend to anyone who needs furniture.
Great products. Friendly staff.
They were patient and gave me great service.
Robert was very helpful and worked with us to find the best price and fit for our need. Very friendly too.
Robert was very helpful. He greeted me immediately and helped me find exactly what I was looking for. Thank you!
👍
Outstanding support!
Quickly with friendly service Help us buy what we need
Good service and very friendly.
Very helpful staff
Great customer service with Ryan in sales. Would’ve been a 5 if the young lady at the front desk made the correction to the spelling of my first name. I spelled it to her correctly T-A-M-E-K-A, and she still typed it as Tamika. Even after being reminded to make the correction twice before we left the store and her reassuring us that she would, she still haven’t, as I’m still receding messages with the incorrect spelling. People’s name matter and so does the spelling.
Rachel was very helpful in helping ,great customer service .
Brandon was a great help on explaining all the details and options to choose from. Broke everything down to the exact pricing I would be paying and all the details on packaged deals. Everybody in the store is more than happy to help with all details definitely got greeted before even stepping foot in the door by Brandon. All the more reason for picking him directly. He even tried to see what discounts he could work with for the deals that I was going for. Hands down good prices and great staff.
Good visit and good associate !!
Pleasant experience. Representative was knowledgeable and professional.
Pleasant and easy transaction. Will return!
Friendly staff helpful, good selection if it isn’t in store they order it to your home free shipping.
Very friendly and professional, not pushy at all. Great service and very helpful when I had to switch from delivery to pickup. We will be shopping here again!
Excellent service! Great selection of furniture at super reasonable prices. Staff extremely helpful and friendly. Highly recommended!
This is my one and only favorite furniture shopping place! They treat you like family and are quick to answer and resolve any questions or problems. Thank you for the outstanding customer service!
Employees were very helpful over the phone and in person! Very polite and personable! Robert is amazing and I didn’t have to lift a finger!
Great experience! Very helpful and quick.
Very friendly staff and manager is very patient and nice.
Robert from the Clarksville store was the only one in 250 mile range that answered the phone after calling all the stores in the Memphis area, when I call about the items. Robert was very pleasant, professional and willingness to help
Very pleased. customer service was excellent will continue business 😊
Rachael was very helpful and knowledgeable! Definitely recommend using her for your furniture needs?
Thomas was our sales person both times. We will definitely be back for future purchases. Thomas made our purchases easy and fast. Thank you Renee and Sarah.
Ryan was beyond helpful, got us set up with a couch, recliner, and coffee table. He wasn't "pushy" or forceful with selling which is something I hate when going to buy something, which was a huge stress relief that my girlfriend and I could shop without being bothered. 10/10 ecperience for me.
Bought my first Sofa for my new apartment with the wonderful help of Chuck! He set me up with an awesome Salesperson, Thomas, and Celia at the desk made my checkout quick and easy! I highly recommend these three and their wonderful energy!!! 😎🤩
Great furniture store! Friendly sales person and staff. Great prices on merchandise.
They were great! Easy to deal with. And very friendly workers!
I love your Custom Loyalty. Thanks for taking good care of me.
I love every purchase I had made past and present the quality of the products is always good
Very nice store no pressure to buy
Super friendly and helpful staff. No pressure sales. I highly recommend this store.
Great customer service, very friendly staff and more than accommodating.
Rachel was very helpful, told her what we were looking for and she looked item up for us. Also took us and showed us what ours would look like. We were just looking for a low profile box spring. Size wasn’t available in store but we’re able to pick up tomorrow at warehouse located here in town.
Tayesha did a great job with us at the desk! We had an amzing experience from beginning to end. We cant wait to get out sectional and ottoman!
I took my dad into Ashley Outlet looking for a new dining room set and let me tell you that staff is beyond incredible! Our Salesman Rob was so helpful and knowledgeable about all our options. He made the process so simple and enjoyable. Then the front office ladies, Dani, Celia,and Tyesha were friendly and so on it! They are so welcoming and kind it's like a big family there to help and support your needs! I can't recommend this store and staff enough. We will definitely be repeat customers of Chuck and his whole staff.
Wonderful experience and great staff
Chuck, Ryan and the whole gang where awesome!!!
Great deals, experience was wonderful all around.
Such a wonderful experience with Ryan and the team! Will be back!!! Highly recommend coming here!
Everyone there is very helpful and to talk to. All these people there, Dani, Chuck, Tyesha, and Ryan are so great and fun to be with that a 10 star rating is what I give to them. Robert is the one who helped me make the bye. Thank you all.
One m’en over there help choose good cheap mattress I like it Thanks And one lady in front desk is so smile good
Great service and help from Rachel!
Excellent service, fast and easy
If you are looking for furniture of any sort you NEED to come here first. I had called the store to see if they had replacement legs for my sofa and they had some laying around the store that the manager Chuck offered free of charge. Since he was so nice I decided to look around for stuff we needed anyways and he worked on the price TREMENDOUSLY with us and gave us a ridiculous deal. All soldiers should come here when PCSing to save yourself money. Amazing quality too. Can’t say enough about the service I received. 10/10
Robert was absolutely amazing. He let me browse and come back with any questions so I did not feel pressured. He followed up with any questions I had afterwards and got me an amazing deal! Will be returning for future needs!
I never used your business
Friendly, helpful, extremely polite and very respectful. Went well above board to help with my anxiety issues and my husband’s picking out little details. Great staff from ladies at desk to the salesman.
Never ever use ASHLEY FURNITURE!! I have purchased a bed, couch and table with chairs. The bed had to be replaced within 2 weeks due to the base electronically not working. The couch had to be replaced due to the delivery guys dropping and breaking it. They LEFT the DAMAGED couch and I had to FIGHT to get it replaced. Now out table and chairs are PEELING apart and if you put any kind of warm plate on the table it will leave a steam mark. (This is not that hot of plates-Just ones we are eating off of.) The screws in the chairs have stripped out and the legs will not stay intact resulting in the clasping of the chair. Yes i purchased the 5 year protection plan that they conveniently will not HONOR. I will sit on the floor before i ever buy from them again. Horrible business and no customer service.
Amazing, great costumer service.
DON'T SHOP HERE!!!!!! I wish I could give this store 0 stars. These guys have been giving my Mom the run around for over a week. She paid to have a bed delivered and put together. We noticed within the 72 hr period that the bed was missing parts and put together incorrectly. The frame is slightly damaged. The store manager told her she has to wait until June 12th for someone to even come out and look at the bed! Are you kidding me!!! She's been on the phone with these jerks every day for over a week trying to get a new bed, but they won't help. They told her if she doesn't want to wait that she can call and order new parts and that we could fix it ourselves if she doesn't want to wait. How is it ok to tell a customer that. Maybe you shouldn't hire shity people that don't know how to do their job. Maybe the customer should come first.
Robert was phenomenal. Excellent customer service skills. Very accommodating and willing to go the extra mile. Dani was great with check out, quick and efficient. They both were very professional!
Dani is excellent employee who helped me feel right at home as soon as me and my wife walked in the store. Not only did she help find the furniture we need, Dani went above and beyond to make us feel comfortable in the store. We will definitely continue to come back to this store for our furnishing needs. Dani is the best
I had an awesome experience at Ashley's furniture store with great professional kind customer support specialist and manager in Clarksville ,Tenn Dani , Tyesha and Celia were great!
Dani Ouellette did a fantastic job, in and out no problem.
Definitely would recommend this Ashley store and location. Was greeted with friendly staff, not to mention Ryan was extremely helpful making sure that I was pleased with my furniture selection. Check it out for yourself 🤗
Robert and Dani were a great help!! I will definitely be returning.
Dani ouellette helped me out a lot. Super professional. Love my recliner!
Dani was fantastic!!! Made the process so easy and stress free!!! She explained everything and was so personable! Highly recommend seeing Dani at your next visit to this store!
Serra was wonderful to work with! She answered all of my questions and helped us tremendously! Rachael also helped us find everything we needed! We will definitely be returning thanks to these two amazing ladies!
Robert was amazing so are the other staff members I can't think of any other furniture store that I would go to besides Ashley furniture store because you guys are amazing and I will always do business with you guys. Thank you Robert for being so professional and being so courteous and kind I really appreciate it and I appreciate y'all helping out. I wish I can put more stars you guys are the best salesperson I've ever met in my life and I am so thankful for you guys helping me out and being kind and courteous I will always do business with you guys
Ashley outlet people so friendly and nice.
The staff there are friendly and helpful. Davonte was very helpful on finding the the right furniture for me. Also Serra made checking out fast and easy.
I called because I needed to order a couple of chairs for my Ashley dinette set but I didn't have the item numbers. I spoke with the sweetest young lady, her name is Celia. I did my best to describe the items I needed, after a couple of minutes she was able to locate the pieces for me. She was extremely helpful, she even walked me through the ordering process and my purchase options. It was a pleasure speaking with Celia! Her professionalism and eagerness to help really made my day. Good customer service is hard to come by nowadays. I will definitely be visiting the store in the future.
I enjoyed my visit with Celia Godwin she made sure that all my questions was answered. Overall I would highly recommend to work with her because you will be satisfied.
Came in to pick up a box spring and Thomas helped me out, he was awesome. Serra at the desk was a great help and I will be shopping here through her in the future!
Shout out to ms Celia she went far and beyond to help and assist me with buying furniture she made it extremely easy for me will definitely asks for her again the nexts time I’m there
Cece has been very helpful and very professional and a great employee and very knowledgeable and supportive
Celia has went above and beyond my expectations in helping me pick out new furniture for my home! She's so helpful and was very patient with me as I am a perfectionist and very indecisive.
Davonte was awesome, very knowledgeable about all of the furniture in the store and also other options. There was also two very sweet and courteous office ladies named Tyesha and Serra who were smiling and engaging throughout my shopping experience. Everyone was knowledgeable and so helpful, definitely recommend checking this store out.
I came in looking for a living room set. Thomas was very helpful, he showed all of the options he could possibly find. Tyesha was also helpful in assisting me while he was with another customer. I will definitely be back.
Outstanding customer service!! Robert was very professional in ever aspect, he allowed my family and myself to roam the store in peace to make the best decision for us without being pushy like other places we had been to the same day. Beyond pleased with the livingroom set we chose and the very reasonable price tag. We are very happy with our decision to make our purchase at this location.
The two employees I met at Ashley were so nice and helpful through out everything. Thank You!
During my first stop at an Ashley Outlet, Ryan was down to earth and the perfect balance of helpful but not too much. Dani helped me when I came back the next day and answered all my questions quickly and kindly even though I came right before closing time! I purchased a dresser that I’m very happy with.
Always love the energy and vibe of this store! The Customer Support Team behind the desk is definitely 5 star!
I came in to the outlet looking for a rocker recliners and Ryan showed me all their awesome options. The office staff was delightful and Serra was very nice and friendly! Will definitely be back!
I Came in last week to look for big girl beds for my little one. Unfortunately, they didn't have them in stock, but they were able to order them. Davonte was so nice in helping me find what we needed. Serra and Celia were so friendly! I'll be back to get my living room set from them soon.
I was looking for a new mattress and was impressed with the help and understanding on what type best fit my needs. Both Rachel and Serra took the time and effort and I believe that I made the right choice on their knowledge.
I was very impressed with your selection of swivel recliners. Serra was very helpful and professional. She and Thomas really answered all my questions.
Dani was awesome! She helped me find the perfect matching bedroom and living room set. 10/10 would recommend Ashely outlet.
Great experience every time I come in. Dani and Tyesha were great.
I’ve been shopping for a new sofa. I was very happy with Dani and Tyesha’s customer service on the day of my visit. They were very helpful but didn’t pressure me to purchase. I will be back. Thanks so much.
The sales staff was great, Tyesha was a great help with my service issues regarding my sofa. Dani the manager ensured me a fair and satisfactory solution and I received that. Definitely will be coming back!!
Tyesha was very nice , polite. Very helpful
Great experience shopping at Ashley Outlet. Office staff is amazing, especially Tyesha and Dani.
Very satisfied with the process of selecting a mattress
After stopping in 4 different furniture shops we finally stopped at Ashley outlet. Glad we did because we found a great couch at a great price
Devonte was an absolute doll and so informative.
On the morning of April 11 2023 I visited your outlet off of Fort Campbell Boulevard. As soon as I walked in the store, Ryan greeted me and explain to me about the products in the store. He was very warm and receptive. He was not too overbearing, and was very willing to help me. I told him that I would visit the store later that afternoon, but he was not there when I returned.Rachael greeted me as soon as I walked into the door, and she was very warm and accepting. I asked Will Ryan, but he had left and went home for the day. She said that she would continue to help me with what Ryan was helping me with. to make a long story short, I walked out without a considerable bill of À dining room, set, couch, and a chair. The rest of the staff, Danny, Serra, Celia, and there was another young man that was working but I didn’t get his name. They all were very helping to my husband and I. Thanks!!
Great customer service
My Husband and I have been looking for a lift chair for about 2 weeks. We have shopped around and today we decided to check out Ashley Outlet across from Rural King. We showed up and was instantly greeted at the front door by Rachael. She spent time listening to me and of the need for a lift chair. I’m facing a complete hip replacement in 2 weeks. She found one not on the floor but in a warehouse. It matched the one I liked but it was made with a different material than the floor’s model. I highly recommend this store. It’s a friendly atmosphere and my husband and I were happy with the office staff as well. I bought the recliner. When I made it home, I was happy to know the the chair will go really well with our other furniture.
the staff is amazing!
Robert was amazing sales associate. We walked in he greeted us told us about the store where certain things were. Was very helpful. Didn't stand over us as we shopped which is very nice. Ty Robert
My salesmen was exceptional and the girls at the desk very friendly.
Great service. Fair price 🙂
Vary nice, very informative. Would definitely come shopping again.
Excellent service and eager to please. Will certainly go back for any other purchases in the future.
It was a really good experience. We had a great salesman that answered all questions and was not at all pushy. Will definitely return.
Very informative easy to work with could not ask for a better experience.
Robert Ponton was very helpful when it came to helping me get a new bedroom suite. He made the process very easy and enjoyable.
I HIGHLY recommend you stop in and see Rob and or Rachel at Ashley Outlet on Ft.Campbell Blvd! I went in looking for some furniture for a great deal for my new apartment and they jumped to help me find things I loved and kept me easily in my budget. The whole staff is so kind and helpful! I know where I'll be buying all my furniture for now on! From the excellent manager to the sweet and helpful girl in the office I am beyond pleased with my experience! Thank you Rob and Rachel for your help and patience! Also, it's probably the nicest store I've been in Clarksville. From the staff to the stores decor everything was on point!
Very friendly and helpful
We came in with an idea of what we wanted but had some questions.Thomas greeted us and let us look before making contact to see if we had found anything we liked. He answered our questions completely and told us about the website. We went home, looked at the website and made some decisions. We went back the following day, was again greeted by Thomas and made our purchase. He was extremely helpful, friendly and well educated on the products he was selling. Definitely will go back in the future. Jesse Snyderr
Had a great experience the staff was great and very friendly. Was note given the high presser treatment but had time to look around and shop at my pace. Also really good prices for the items we selected.
Robert was knowledgeable, friendly but not pushy. He made sofa shopping an enjoyable experience.
The salesman was helpful! I didn’t feel pressured to buy anything. The layout of the store was nice and clean.
Excellent customer service overall great store.
Thomas was an awesome salesman... Not pushy but helpful and informative! We even got a discount on delivery!! Very easy and worry free. Happy wife, happy life!!!
Excellent customer service. Greeted as we entered. Ryan was super friendly, not overbearing, very knowledgeable and helped us with finding what we needed and getting it ordered. Had a good amount of furniture in stock. Excellent visit and will definitely return.
Thomas was amazingly patient and kind, in fact- everyone that was working when I was there was super nice and friendly! I found exactly what I wanted and more. Thank you Thomas for the great service, I’m excited for my furniture to arrive next week! ☺️
They Displayed professionalism, helpful, polite. I enjoyed during business with them.
Awesome selection and prices. Our salesman Devonte was the BEST!! Super helpful and informational!
Awesome team here. Didn’t feel any pressure and price matched what I found online. I appreciate Davonte and the team at Ashley Outlet!
The best experience I’ve ever had in a furniture store. Robert was professional, enthusiastic, and really listened to my husband and I about our concerns for what we are wanting. He chose a list of all the best choices and we are in love with the choice of couch we made!
Amazing! Robert was professional, enthusiastic and I appreciated all the advice and initiative he displayed while assisting my husband and I find the best couch for our living room.
All my paperwork was ready, transaction was maybe 5 minutes and EVERYONE was so nice and professional!!
Great experience, everyone was really helpful, Robert was a great sales man, will differently be back with any other furniture needs we ever have .
Ryan was awesome not pushy at all. I came in told him what I wanted and got it done in twenty minutes. The ladies upfront were great as well! Everyone there seemed very professional!
Ryan was rude and pushy
DAVONTE HUGLEY was the most professional, energetic, enthusiastic, young man that once I explained my financial limitations, he quickly found me a sectional that fit my price range. He even went out of his way for me to quickly receive my sectional the next day. I see great things for this young man. Glad he is employed by your company. Extremely dedicated young man.
Fast and easy purchase. Very helpful staff, Davonte was awesome!
Rachael was amazing very helpful
Davonte our sales rep was awesome. He didn’t push no sales and was very knowledgeable when it came to financing. Everyone there was very nice. Will definitely be back and highly recommend.
Rob is the best make, always ask for rob..
Every one was nice and very helpful.
Rachel, our sales assistant was wonderful!!! Not only was she very knowledgeable about the product, but she knew the store’s policies throughly!!! She was attentive, patient and eager to help!!! She provided GREAT customer service, (Sadly, that is very rare in today’s world). Rachel is a great asset to your company!!!!
Rachel very nice and professional. She listened to what we were looking for and helped guide us to the perfect couch and love seat for us and our budget.
Super nice salesman. Not pushy at all! Good selection of furniture!
Excellent prices and service. The salesperson (Robert) in Clarksville was very friendly and professional.
All of the staff was very friendly and welcoming. Ryan was very helpful!
We have had great experiences with Ashley Outlet in Clarksville twice now. We originally ordered bedroom furniture for our son but came back for our living room furniture because of the great customer service and kindness of the workers at the store. Both times we have been looking we have found what we were looking for here at Ashley Outlet.
Our experience was excellent! Very friendly service all around at every level. Will definitely return with more business. Edit. We returned. Superb service as always. Bailey was very helpful in helping us pick out which product was best.
Thomas was amazing and helped my wife and myself find everything we needed. Walked in to get a couch with a price budget and Thomas was able to fit our budget, as well as find us the matching recliner and an area rug, and got it to work in our budget also! Amazing team here!
Rachael was wonderful! Very helpful and knowledgeable. Will do business again.
When we. Walked. In. A salesman came. Directly. To us. Explaning. All. About. The. Showroom He. Was. Very. Nice ann. An and offered. Assistance. Assistance. If. Needed.Then. The. Guy. That. Sold. Us the. Furniture. Was. Nice. Also.
Fantastic experience - Thomas was wonderful to work with! He explained everything in detail - got us the best deals possible! 10/10 highly recommend if you’re looking for good furniture on a budget. They have current selections as well as close out items!!!! It was my first time in the store but won’t be my last!!!
I will never buy another piece of furniture from any Ashley. The salesman was helpful but ordered the wrong desk. I realized it pretty quickly and he corrected it. A few days later my desk was delivered. The delivery drivers told me the hardware was not available but they would leave the desk and order the hardware and it would be delivered to me in the mail. After a week I didn't receive it so I called customer service after 30+ minutes of the phone the CS person said she was ordering it, the call dropped. I called back 2 days later and was told my hardware was on the way. Now a month has passed I went back to the store they told me to call customer service 6 calls later in one day, because they repeatedly get disconnected I was told a technician would be contacting me I 48 hours. Of course no call. 3 calls today, now I'm told someone will contact me by Wednesday. I have repeatedly asked for supervisor. The worst customer service. Now I am stuck with a $800 desk in multiple pieces with nothing but lie after lie from Ashley.
Staff was friendly an very accommodating. Would shop there again
Super 👌 easy with the Help of this young salesman Mr.Davonte easy purchase 😀
Outlet store. Fantastic sales team! Ryan was wonderful...not pushy. We went to the other Ashley store and didn't have the sa.e experience. Returned to outlet store and purchased new furniture
Amazing service
Ryan was extremely courteous and pleasant to deal with.The girls at front desk were very friendly and fun
All the staff were professional, super friendly, and not pushy at all. Davonte was the sales associate that we did business with. He was super. Best mattress/furniture buying experience I’ve had anywhere!
Clean, friendly. Allowed you to browse comfortably.
The salesman pointed us in the right direction and gave us the time we needed to try out the mattresses without constantly being over our shoulder.
Super nice and offered me a good deal
Ryan was super helpful! Buy a dining table was fast and easy!
Professional knowledgeable salesman. Reasonable pricing and open to negotiation within reason.
After a few disappointing trips to Ashley furniture stores we decided to try the Ashley Outlet store in Clarksville on Providence Blvd. and Ryan was awesome. Great service and easy to deal with.
Great Customer Service! Price was about what I anticipated on spending, and free delivery!
Items are on sale and Robert was excellent with negotiating a reduced price for multiple items!
Super friendly service, very helpful staff. Smooth purchase.
We were looking for a new bed and bed frame. Easy find, easy buy.
Nice choice of furniture
Great customer service and friendly staff. No "sales pressure". Thanks, Ryan and Manager.
Wonderful customer service
Always a great experience to look around in Ashley ! Specially with a special sales guy Ryan , that simplify your task . Thank you 😊
Loved it
Great customer service
Great staff and selection!
They were very helpful and pleasant to deal with.
Great place, friendly people and good prices!
What a great place with friendly associates!! Davonte was very personable, and all the staff were helpful too. They even helped load my purchase in the trailer. I will definitely be back.
It was a great experience sales person very informative, courteous
I was in n out within 35 - 40 mins. Good prices too
We had a great experience. Easiest furniture purchase we've had.
As always, great sales people and great merchandise for a great price.
My husband and I went in today to buy a TON of furniture for our new property. All the staff was extremely welcoming, and helpful! Amazing deals on all furniture and Robert went above and beyond to make sure all our needs met and concerns were answered!!!! Highly recommend this store! We will be here for all our future needs!
Marcus, from the other Clarksville store, and Chuck were amazing! Thomas, our sales associate, had extremely fantastic customer service! I want to thank you so much for taking care of my son's comfort and needs so quickly!!
These people were amazing! Friendly, helpful and they went out of their way to find what I wanted. Robert is a great, helpful, salesman. I would shop here again.
Friendly staff and atmosphere, they were fair about pricing and got me the powered frame and purple mattress I wanted.
Robert was the best! He was knowledgeable about his inventory and very willing to go above and beyond to help us. Thank you Robert for a great experience
Worst customer service ever was in there for probably 10 minutes wasn't spoke to once. I probably didn't look good enough or something but I had money and wanted to spend it. In fact I passed all 5 associates and wasn't even said hello one even just sat on the couch I was looking at.
Excellent service and great prices!
Great selection and prices! Thank you Ryan for helping us today. We will be back for more
Robert was a pleasure.
Robert was awesome, very courteous young man and helped us a lot.
Do not buy from Ashley furniture if your product is not there at the store. We bought a $2000 sectional and were told it would be ready for pick up in 3 weeks. Okay no problem at all. We wait and it arrives a little after 3 weeks. We pick it up and bring it home and it's missing a cushion. Call them and they tell us they will mail us a new one to replace the missing piece. Wait 3 weeks and a foam cushion insert arrives without a cover. We call Ashley and it takes talking to 3 different people for them to realize that it was 2 separate parts that needed to be ordered. They "order it" for us. Wait 3 weeks and nothing arrives. Finally my wife goes to the store and they order it there and say a tech will come install it. Another cushion foam arrives in the mail not cover. They send me a scheduling notice for the tech. We choose 2 weeks away. Still no cover, we call and they say it will be drivers tomorrow to the warehouse. We wait around on the day the tech is supposed to install and guess what no cover. Supposed to arrive in another 3-4 weeks. So here I am, I have a sectional for 2+ months with a missing cushion. And I wasted a day waiting for a technician for no reason. This company has terrible customer service and is not even capable of ordering the right parts. Save yourself the headache and buy anywhere else
Ryan at this location is very nice and willing to answer questions and get the proper information needed. He also greets you with the warmest smile. Thank you Ryan for all your help I look forward to receiving my new furniture
Staff was very helpful in getting everything taken care of
Rachael did a great job and we got exactly what we wanted.
Great 👍 salesperson
I had the best and most exciting experience getting my living room furnitures. Not only this place is a hidden gem here in Clarksville, but the Store manager and the rest of the employees are indeed very welcoming and accommodating to my needs. In all fairness, I got a great deal given to me by the store manager. I wasn’t aware prices are negotiable on the clearance side of the house until he said he can give me his best offer. Everything went smoothly and it I got a clear guideline as to when what where who how my furniture will be delivered.
They were vey helpful and patient with what I was looking for. Really enjoyed working with them.
i ordered furniture from asley. was told bedroom funiture would come from chatta with in 2 weeks. I was left voicemail that dresser and mirror were in. I asked about rest of furniture with no satisfactory response. I decided to cancel order. I also had ordered some living furniture. the sells person told me I would have to talk to manager. i called custOmer service and they said none of my order would arrive until after October 1. I had explained October was not acceptable due to family issues. after over a week and several emails I finally got email from sales manager that order canceled. I asked about my down payment and after a couple days the manager sent email that would apply to my mattress which was billed separately. I went to pay off mattress and was told I owed $600 in re stocking fee I cancel order in less than one week. I told him I wouldn't pay it and he said Yes I would because I signed contract. I tried to negotiate a smaller restock fee as none of my order was to arrive untill October. No cooperation The biggest problem was in front of other people the sales manager said that because of what I did I "took food from the mouths" of the sales lady's children. I will never go there again.
The sales staff at this Ashley Outlet is amazing and had it not been for their knowledge and helpfulness I would have gone somewhere else. This store has been absolutely HOT AS HELL all summer long. The first time I was in the store I couldn't stay more than 5 mins because of the heat. Not sure how they are able to put in a day's work in that heat but I do appreciate them for it. 4 stars for the building but 5 stars for the staff and Robert who helped us so much.!!!! Fix the AC for these employees, please.
Robert was a great help. I was able to tell him what I was looking for and he took me through to show me what they had and got me same day pickup and out the door in less than 30 minutes. Fair pricing as well!
Kind and efficient. We drove two hours to come to this store because our local store did not have what we wanted. If the salesperson had not been so helpful over the phone we would not have came. He was as equally kind and helpful in person.
Always find what I'm looking for
It was easy in and out. Aristotle helped us put it in the car and tied it down. He was amazing it and I highly recommend going into the store. Aristotle really helped my daughter and I get it in the car with a smile on his face. Thank you
Awesome staff. Definitely recommend.
I have been to four local furniture stores and this was the first to meet my request. Quick and easy great prices and options. 10/10 will be back for future purchases
I went in there looking for a living room set and I was amazed with the deal Robert gave me. He was an awesome person and caring for the customer. I recommend Ashley Outlet to anyone looking for any kind of furniture.
The staff was very excellent in deciding what type of furniture that I'm needed for upgrading to a small place.
Ryan was great!
All the employees I interacted with were very helpful, knowledgeable, and friendly. I intend to come back for more furniture when I have more time.
Great service with good prices. Very friendly and easy to work with. They were great at helping me get what I needed and giving me the space to find it.
Robert was very helpful! I highly recommend to ask for him if possible.
This store has good product for good prices. The best part of my experience was working with Robert and Chuck. They were easy to work with and made it a very pleasant experience for my wife and I. They were both funny too. We are definitely going back to buy more furniture by next year. _________________________ PART 2 I went back twice since this 1st review. The leather recliner we got from them is worth every penny. Now my wife sits in it every single day. Chuck, Robert or Devonte are very good at customer care. If I could rate this Ashley a second time I would put another 5star. 👍
An absolutely wonderful experience! Amazing, knowledgeable and friendly staff. Robert was great and able to answer all our questions and able to get us exactly what we wanted!
Friendly professional service without being forced to make a purchase. Will be shopping here again
Extremely helpful and friendly staff. Specifically, Devante, our salesmen. He was able to answer all of our questions and help us find what we needed. The selection was sufficient to make a decision, and the availability and delivery window was perfect.
Very helpful to find me some good deals on some clearance items. Very happy on today’s visit. Plus they gave me the perfect amount of space to check things out on my own. When needed I didn’t have to go find a sales rep either. They we quick to answer questions and just all around friendly.
I did much research for cost and delivery of this sofa in order to get the best deal. Even Amazon could not match the price or professionalism of the Ashley Store. Marie, salesperson, was kind and extremely helpful.
Robert the employee that worked there was helpful and good guy.
The delivery was lightning fast, even though the dining table had to be put together first. They arrived at the expected time and I did not see any mess.
Chuck was a patient, awesome guy! The whole staff was very friendly as we walked in and everything is nice and neat.
Robert was so super helpful and kind and was willing to work with us. Very helpful staff all around!
We walked in and were greeted by all employees. They had a variety of bedroom sets and dinning room tables. We did find one that best fits us. They met our needs perfectly! Will definitely shop there again. Thank you!
Thomas is always amazing!!! I have literally been at this store to purchase all my home needs. I would recommend him to anyone! This is your go to store!
Very fair pricing and the furniture i have bought hear has held up really well...employees are always nice and very helpful to find exactly what im looking for
I went in looking for a certain item and they didn't pressure me into looking at other items!
Excelente servicio , amable el vendedor Thomas
Very affordable yet quality furniture. The customer service was great as well. Will purchase from this location (outlet center) again in the near future.
I found a chest of drawers online and called the Clarksville location for availability. They had it in stock for me to pick up same day. So easy! Thanks Ryan
Great customer service!
The team at the Fort Campbell location were friendly and helpful. I would recommend this location to anyone who is looking for quality furniture at a great price.
Thankyou to all of you who helped us purchase a very nice cuddle couch .lol we cant wait for delivery. You guys are doing a great job.
Very knowledgeable and helpful
Ryan was great. I loved the story he told us about his son washing his car with juice. It was a personal touch to our shopping experience which made it pleasant.
Nice friendly people willing to help you! Good selection of furniture and great prices. They are happy to go through all the options that are available and mention some that would help you find the right pieces needed.
Easy order plus they will match online price.
Great selection, doesn't deliver, you have to go through another company at a cost
I was vey pleased with the service of Ryan, he was very nice and helpful. He let me look around with no pressure of making a sale. My husband and I chose a sectional, which was at a much lower price than most places. Delivery is free and they keep you updated about your delivery day. I am very happy to have gone to Ashley Outlet.
I needed a replacement coffee table, the dog chewed on the end. I asked how much it would be I was quoted 602.24. A quick Google search found it for 349.00. They claimed they couldn't see that and price matched it and sent a link to pay. Telling me it would be approximately 22 weeks before it was delivered. The ashley online said it would be shipped in 2 days. I told them this and he said Ashley was not providing accurate shipping times. The table was reduced an additional $10 and I took my chances and ordered it. It has already shipped and will be here tomorrow. Do your homework.
Best prices in Clarksville! Ask for Maria she got that good good.
Thomas and Robert were very helpful in finding us what we needed. Great selection and prices!
Maria was great! So patient and helpful.
Robert really saved us on finding us the most perfect couch for our new home. I highly recommend here.
When first entering the store we were greeted by Ryan and he was very helpful and not too pushy. It allowed us to browse the store and not feel pressured to act too fast. He was able to answer all questions we had and ultimately made the whole buying experience a breeze. After checking a few different stores Ashley Home Store Outlet even beat out the price match that we had brought in. Overall great experience from start to finish. Definitely recommend your next furniture purchase from here.
Very fast and was very careful with the delivery.
We were greeted with friendly helpful representatives. It was a very good experience.
Ryan was a great help !!! We love Ashley Furniture!! Great shopping experience!!
Great selection, great prices, and customer service that goes above and beyond. Go see Thomas for your next furniture selection!!
Phenomenal place worked with Rachel she was extremely knowledgeable about the products and super easy to work with!! Easy financing plans and honestly better prices than anywhere else in town
The employees are very polite and are always smiling . They even gave my babies little squishy toys lol! We got our dream couch fast we were literally in there for 15 minutes ! Great job !!
Amazing staff. Very helpful and friendly. We were in and out within 30 minutes. No pressuring sales tactics. They did an amazing job just helping us find what we needed!
Great service and detail that Robert provided
Sales accociate was very helpful, product delivery was quick to schedule. Great prices
Always friendly and willing to go the extra mile to help.
The representative took his time to explain everything. No hidden fees. In and out with what I wanted.
The Salesman, Robert, was very friendly, knowledgeable, and helpful. We got a Great deal! Very happy with our purchase, and everything went very smoothly.
Great service and the sales staff were super helpful.
Customer service is back - staff was very friendly informative just overall great experience! I knew what I wanted and they had it at a very reasonable price - can't wait to see my purchase in my home - thank you guys!!
Very Friendly staff. We were greeted immediately upon entering and sales associate helped us find what we were looking for. Will buy again!
Our helper, Rachel, was the best. Cordial, knowledgeable and a great listener. Thank you.
Absolutely love coming to the outlet! They even worked late for me to make a purchase. The team there are always accommodating and worth every penny spent.
The staff there are always so friendly. We went in several times before we finally settled on something. The price was reasonable too.
Easiest and best buying experience I have ever had. Ask for Ryan!
Great experience in buying furniture. Our salesman Robert was extremely helpful and thorough. I found exactly what I wanted and was able to be in and out quickly all while having great customer service. Amazing prices too.
Our Sale associate Rachel was very knowledgeable and helpful. She was able to help us find what we were looking for, and even though the furniture that we showed her was out of stock. She was able to help us find something very similar that we will love in our home.
i had a wonderful experience i didn’t get to catch the guy name but i got a house full of furniture with zero down !!
Great customer service, the sale associates were very knowledgeable which made my choice easy!! Thank you all.
Well Ron strikes again he recognized who I was as soon as I walked in. I told him I changed my mind about my furniture. I told him I decided to have my living room furniture delivered instead of waiting. Ron said let’s check and see what’s in. At the end of the day my mother and family will be able to enjoy the living room! Thanks a million Ron🤗🤗🤗
Ryan and the guys were amazing. Very easy and convenient.
We have been Ashley customers for more than 20 years, but never again! We ordered a matching living room set and a dining room set on May 8, 2021. We were told that it would take 12 - 14 weeks. We received part of the living room set and the dining room chairs after about 8 weeks. We finally got the dining table after about 20 weeks. We finally got our sofa today. December 20th! Of course Ashley's Furniture blames COVID and the supply chain, but the reality is that they sold, and continue to sell products that they don't have. We bought other furniture from Big Lots and received everything within 2 weeks.
Our salesperson Ryan was very helpful and courteous.
This store and it's employees are AWESOME!!! The sales associate Rachael was knowledgeable and did everything possible to earn my business. (I could've told her I was a 3rd time purchaser with this business!) When I found the recliner that I wanted another customer had just purchased it while I was waiting to try sitting in it! No worries! Rachael found 2 more in their warehouse for me! Yay!!! The manager Chuck personally handled some details of the sale and delivery. Couldn't ask for a nicer guy. If you need furniture, look no further!!! ASHLEY HOMESTORE OUTLET across from RURAL KING in CLARKSVILLE is THE PLACE TO SHOP!!!
staff was very helpful and quickly helped me with what i wanted in and out.
Great service from the moment we stepped in the door.
Nice friendly employees every time I have visit this location. Clean and full of great piece to buy. You will always come out with something.
Ryan was awesome. Very knowledgeable and friendly. He worked with us to ensure that we got what we were looking for. Ryan made working with us an enjoyable experience. Thank you Ryan. We were impressed.
Great service!
Robert is amazing!!! He greeted as we walked in and helped us make our purchase smoothly!!!
Was greeted right away and were prompt to assist when we were ready. Ended up selecting two items. Staff was friendly and knowledgeable.
Great!
Expeditiously completed on 1st visit. Purchase was exactly what I needed and can’t wait for delivery this upcoming week.
Had a great experience at this store, helpful stuff, great prices and furniture is good quality. Definitely will be coming back!!
Thank you for giving me great service, much appreciated!
Friendly star and even though I came in towards the end of the night and wasn't able to decide which living room set to get, they were still very helpful and didn't rush me out at all.
Robert and the staff were very, very friendly and helpful! I was delighted at the variety of sale items in stock and that I didn’t have to wait weeks to have them delivered! Thank you guys so much!
Great experience great prices we bought two recliners and we are extremely happy with them and it has been over 6 months now
I was acknowledged in a respectful amount of time upon entering the show room by Ryan, the Senior Sales Associate. The follow up care and customer service by the associates was prompt and professional with the purchase of my merchandise. Much appreciation to this team.
Thomas and the store Mgr were great. Factual and helpful.
Very very helpful and kind. Helped me out and feel welcomed, first time getting furniture and honestly overall had a good experience
Fast friendly service. Great prices and a pretty good selection. Will definitely shop here again!
Looked at and bought a new couch
Hello my name is Don Rich West new resident of Clarksville and the area of tiny Town Tennessee. My mother and I Gwendolyn Johnson recently purchased furniture at the Ashley HomeStore outlet and Dani, Rich, and the young lady who was our sales representative and just everyone involved even the delivery guys they accidentally dropped something and it really wasn't a big deal it was a little scuff on the bottom but they are replacing it and giving us a little refund and they went way out of their way this company operates like most companies should they care about their customers so that's why I'm writing this review. No they did not pay me and no I do not work for them. I'm a licensed certified private investigator and I have a license line of authority in Tennessee ,not to impress you with that but I'm an honest person .so if you're looking for a great place to buy furniture this is it
Thomas our sales representative, was amazing ! We had our 10 week old baby with us so time was of the essence and he made it an easy and efficient process for us! I am so pleased and sooo excited to get our new Beautyrest mattress!! Exactly what we needed & the experience was amazing. Thank you!
Everyone very helpful and goes out of their way to get you the best deal!
Had a very pleasant experience today, our sales person Ryan was accommedating and very friendly. We will definitely go to him in the future.
Robert and Chuck are awesome!! Good deals on great furniture!
Amazing customer service from Robert. Helped us every step of the way to find the perfect sofa for us and was very patient. Highly recommend you see Robert if you are looking for some new furniture.
We were very pleased at the selection in both stores we purchased from; the professionalism and attentiveness of the sales reps; the furniture we received and the delivery team as well as the follow up when we had questions.
They were very polite when I had to go in last minute. Ryan helped me find everything I needed and helped me put it into my car! Amazing customer service.
Everyone was amazing and very helpful...
The service was great
Really friendly and engaging people. Great customer service. Patiently listened to what I was looking for. No pressure in getting something that I did not want. Ryan was very helpful in finding exactly what I wanted. Thx for your patience and service!
Great service great products no hassle would definitely come back to shop again
Outstanding Customer Service and prices! Highly recommend!
My sales associate Rachael was friendly without being pushy. I told her what I was looking for and my price range and that's exactly what she showed me. No complaints about this visit!!
Great
Chuck was the best! If you have Air BNB's and want quality furnishings for prices unbeatable, then this is the place to go. I would rather have quality furniture that last for a great price, than cheap low quality that would have to be replaced frequently... you can't beat the pricing
This place is seriously outdated and didn't have much in it. I don't understand why they would put couches up on racks when the only reason to visit is to try it out in real life.
All of the associates were absolutely fantastic! Ciera, Robert, Thomas, Rich and Chuck were so great on helping me with my purchase! Will shop again ❤
Great prices, nice, and friendly staff. We will be back.
Great service and price!
Great Value & Customer Service!!! Rachael was great !!
Thomas was an awesome salesman. He showed me several bed frames but did not push me to buy them. I don't do well with pushy salesman. When i showed him the one i wanted he told me all about it.
I was greeted as soon as I walked in, Ryan explained how the stores laid out, and gave me a chance to walk around and look around at what they have available. When I found what I was looking for Ryan had become busy with another customer a manager came to my aid to answer my questions, I believe his name is Henry, and they had the exact match to the furniture I already have, I received a great price and I can pick it up the next day from their warehouse. Yes I would recommend this place and I too will shop there again.
Had a great experience when buying new furniture for our living room. Great selection of new furniture and clearance items! Best part was the fact that we could get it same day. Highly recommend Robert. Super nice, respectful guy and was able to get us squared away with ease.
Great service, friendly staff, delivery and installation went perfect.
Our salesman,Ryan was extremely helpful.
Great customer service. Everyone so helpful.
Decent selection. Wonderful staff. Reasonable prices.
After leaving the Ashley furniture home store due to shopper stalkers, my wife and I decided to try the Outlet store instead, here we found a MUCH more friendly environment. Chuck was extremely helpful to us, offering knowledge, hospitality and absolutely no pressure into buying or settling for anything other than what we wanted. Very satisfied with our visit!
Second time purchasing from this location. The employees are super friendly and helpful! Great prices and super easy transactions. Definitely recommend if you're looking for great furniture for a great price.
Today I had my second experience buying from Ashley Outlet. Robert is the same gentleman who helped me the first time and had the same level of respect, patience, and knowledge as the first time. I am thankful for all the help and look forward to coming here and seeing Robert again for my future home purchases.
Rachel provided excellent service! I had list of needs and questions and she was extremely helpful and patient. Had everything selected, delivery set up, and bill paid in less than 35 minutes. Fantastic experience!
Thomas (our sales representative) was excellent. He was helpful without being overly “attentive”. He guided us through challenging stock shortages without making it a major deal, which was not the case with other representatives we had worked with in other furniture stores. The management was extremely customer focused and very helpful as well. This experience was one of the best I’ve ever had furniture shopping hands down.
See Robert awesome salesman!
My wife and I had a wonderful furniture buying experience with Ryan at the Ashley Outlet Store this evening. He was so professional and helped us find exactly what we wanted at a great price.
Best place in town to buy furniture!
Went looking for 3 rooms to fill. Was able to find some beautiful furniture to put in my new house! Robert was AMAZING and was so patient with me and my indecisiveness at times. All of the staff was friendly. Great prices too!!!
The sales associate, Mr. Thomas was very professional, knowledgeable, and kind. When we asked him what we were looking for, he use his tablet and found the exactly what we liked. He also took his time explaining different types of mattresses and we were able to find the good one within our budget!!!
Great experience shopping here. Robert was extremely helpful and everyone else was sweet. Will definitely be coming back. Thanks!
Our salesman Robert was absolutely wonderful!!! He and another guy loaded our bed on our uhaul!!!!! Chuck, the Assistant General Manager was also wonderful & Ashley too!!!! Couldn't have asked for a better team to help us out after just moving 500 miles to Clarksville yesterday We will be back!!!!! Thanks everyone ❤
Great selection and the customer service was awesome. Gentleman named Robert was a big help! Happy with our experience!
Ryan was very helpful and patient. He answered all of our questions, and helped us with figuring out the best placement of the sectionals that we chose. All of the employees were extremely kind. They do not hound/follow you around. Would definitely recommend and shop here again in the future.
Great service! Found everything we wanted at a great price
It has been a pleasure dealing with the Ashley Homestore on Ft Campbell blvd the staff greet you with a smile they made me and my husband feel comfortable and welcomed no matter when we go there we get friendly smiles and welcoming faces and we appreciate that keep up the good work i want the store managers to know thanks for you your staff for putting in the effort to help customers like us in achieving our goals and a special thank you to the young gentleman name Robert he answered all our questions he made it happen. The entire staff rock
Very helpful! Everyone was very pleasant and all smiles. Makes you want to go back because of the good experience.
Great service and selection. Quality furniture and GREAT prices! We have purchased several furniture pieces from this store and always go back for more! Best store and prices in Clarksville TN. Thanks Ryan for your wonderful service and all the office staff!
Thomas was very personable and a joy to work with for my purchase today!!
Robert was very knowledgeable about the products in the store and he was not pushing me to make a sale.
Rachael was great! Very professional & she gave me a great deal on 2 recliners.
Rachel is very kind and knowledgeable about the products
Kyle was a great help and we were even able to negotiate the final price.
I have had skilled. helpful and friendly service at this store and now have a sofa that was a great buy at an affordable price. I highly recommend this store to people looking for furniture.
Ryan was great. They didn't have the bed we wanted in stock so Ryan talked the store manager into selling us the floor model. This made my wife very happy. Best furniture buying experience I have had. Thanks Ryan.
Robert was a pleasure to work with. He asked what we were looking for and was very efficient in listening to our needs, and finding us something we liked that was in stock. He did not rush us or try to push anything on us. He provided excellent service and made furniture shopping for our new house a breeze. I highly recommend Robert to anyone visiting Ashley HomeStore Outlet. We will go back to see him for any of our future furniture needs.
Love this location everyone is so nice and helpful I don’t who anywhere else for my furniture needs except here
Great experience
Really wish I would’ve known about this place prior to purchasing from elsewhere! Great quality service.
Quick and easy experience. Ryan was great. Everyone at Ashley HomeStore Outlet was friendly!
Great staff, very friendly! Awesome selection and environment.
Amazing customer service Robert is so easy going and 100 percent honest with buying. Thank you.
Very rude and unprofessional disconnected customer service. All sales driven.
Such a great staff. Very professional and friendly. Robert was amazing and so were all the girls up front. I would highly recommend this place and all of the staff. Best I've dealt with to date. It made searching for furniture a great experience.
The associates were wonderful, especially Robert. He was extremely knowledgeable about the merchandise and cool under extreme pressure and workload.
Rachel was friendly and helpful. Ale has such a sunny disposition. She was a pleasure to work with.
I came in recently looking for a new sofa and Racheal was very helpful and knowledgeable. I would highly recommend.
Though me and my fiancé were just looking around, Rachael greeted us with the biggest smile and made sure we were taken care of. Some of THE BEST customer service I have ever encountered. Thank you for being the bright part of our day.
A++ Great Customer Service From Rachael She was Very Helpful!
Great place furniture, the employees are all amazing! But one stood out the most, her name is Rachael. She was highly motivated and very helpful and one of the nicest people I have ever met, if you’re looking to be sold furniture by the best I HIGHLY RECOMMEND RACHAEL!
Furniture shopping was so easy and stress-free shopping here. We walked in and Rachael helped us immediately. Within minutes we found the couches we wanted and were out the door with everything we needed. Definitely recommend shopping here and asking Rachael to help you!
(Translated by Google) Very good attention and excellent prices. (Original) Muy buena atencion y exelentes precios.
Nice furniture if you can wait 6 months to get it. Saw several items I liked but too long of a wait.
Wonderful experience. Purchased and was able to pick up the same day.
Very helpful and friendly. Took time to look up color options for me.
Amazing Customer Service! Ryan worked with us in order to help us create our bedroom set. Would definitely recommend this place!
The office were rockstars. Dani and Tyesha were lovely. Oh and also Robert is an exceptional salesman
Don’t get the insurance! They don’t have registered drivers. So they can’t come on post if your military. They refuse to actually come out to your house to clean. Spent over 6 hours on the phone the manager told me he would send me out a new slip for my couch after hours of fighting them on the phone.. nothing 6 months later. If you have it you can cancel and get you money back to pay for someone who won’t fight you hand and foot to come out!
Our salesman, Robert, is a great gentleman. He showed patients and professionalism throughout the process. He’s definitely an asset to your company.
Robert assisted us in purchasing a firm mattress and the entire transaction went wonderfully. He was very professional and helpful from start to finish. We will be buying from Ashley Homestore Outlet from now on. Thanks again Robert for being so helpful!
I have nothing but good vibes from this store! this store is the greatest...my girl Rachel! she is the best! She goes far better and beyond her call of duty! Thank you Ashley Outlet and thanks again Rachel!
I needed a counter height table as traditional heights hurt my knees. I saw one online but wanted to see the quality. Rachel greeted me promptly. I told her what I needed. She showed me clearance first which I appreciated as I'm on disability. We found the one online through their in-store display system. As it wasn't in stock she showed me similar quality items. She ordered it for me and I left happy AND in under 1/2 hour! Definitely will shop here again.
I purchased a kitchen table and chairs and a box spring. I came in early and Robert was so helpful. I returned with my husband’s truck a few minutes before closing to purchase these items. Robert had left but Ryan assisted me and loaded the truck. The staff was professional, friendly and helpful.
Wonderful customer service number 10
Ryan was a great help he was there all the way.for me
One of the easiest furniture purchases I’ve ever made. Mike was great to work with. Would definitely recommend!
Von and Ashley were amazing. So helpful and very considerate. Will def shop here again.
Ryan was awesome!! Thank you for making shopping for my new furniture fun and effortless!
Very friendly guy helpful. Prices wasn't outrageous I'd recommend to family and friends.
Very nice, I got the 5 year warranty and didn't pay for delivery.
We found exactly what we wanted pretty quickly. Robert was super nice and helpful from the moment we walked in. He was also patient and great with my toddler who wanted to tell him everything. This is a great store with really good, reasonably priced furniture.
Very friendly and helpful staff. They did not have what we were looking for in the store, but ordered what we wanted... with a discount.
Ashley's Homestore Outlet always has the exact furniture I need in a timely manner. I highly recommend Robert he was so professional and did a great job with answering any questions I had. He also was so patient by showing me around the showroom and providing excellent customer service. 👌 It's always a great experience in this store this is the only furniture store I go to in town.
Very Nice and Hospitable Staff. Ryan took care of my Fiancé and I, and was very professional and personable. I definitely recommend others to buy here. The prices are definitely great here especially for the nice quality furniture they have.
Best experience I have had with a salesman in a long time! Von is the bomb! Super personable, knowledgeable, and downright fun to be around. As someone who works in customer service, I am always excited to get great customer service. And even better, the Ashley outlet prices are great as well. All around wonderful. Will return!
Mike is an outstanding young man! Friendly, knowledgeable, and helpful! We will be returning customers for sure!
Satisfied!! Mike was very helpful and helped me with what I wanted
Great atmosphere and overall experience. Highly recommended if you want high quality furniture.
Ryan was professional and very educated on the beds we were looking for. We asked the questions and he had the answers to all of them. Service was fast and perfect. We would and will recommend this store to everyone.
Great experience! Super helpful. Mike was great!
Robert was very helpful
Very friendly employees and the professionalism and helpfulness of Ryan really made us feel comfortable with making big purchases without the typical pressure you normally get at most furniture places.
Ryan was an awesome salesperson. Very polite and knowledgeable. Great pricing and customer service.
Was looking for a recliner. Mike was great. Helped us find what we wanted. Will definitely go back for future furniture needs.
Excellent experience, friendly staff, and super happy with our purchase!!!
Great customer service and nice atmosphere and employees appreciate everything u guys did
We worked with Ryan and he was great! He showed us exactly what we wanted, answered all of our questions and assisted in loading the couch onto the bed of our truck. I highly recommend getting your furniture here and asking for Ryan!
Went to buy a bedroom suite, lots to choose from at a good price! Our salesman was great help and answered every question we had. We will definitely be back to buy more furniture when needed.
Love this place. Quality furniture, great prices & attentive staff Update: 7/3/2023 I have already reviewed Ashley Outlet before & didn't want to change the 5 star review I have the last time. I really like Ashley Outlet & that's why I chose to come back & shop for a living room & bedroom set. Guess what? Just as I expected, my search did not go unsuccessful. I was able to find both. We owe that to Thomas. He was phenomenal & so easy to work with! He was very knowledgeable & personable too. He helped in every way possible that he could. Making the process very smooth & easy. Plan on returning to get the mattress he showed us too! Thanks Thomas!
This was my husband and I first time furniture shopping . The sale person at the Ashley’s furniture outlet Von was very helpful ;he was very knowledgeable about the different prices, sets and plans . He didnt pressure us or try to sale random stuff to us . If you looking for furniture in the Clarksville/ Hopkinsville area come to this Ashley’s furniture outlet .
Great store and great prices! Mike is awesome! Very knowledgeable and helpful. The whole process was a pleasure.
Great prices at Ashley Home Outlet, and Ryan provided excellent customer service. 😊
Rachael did a great job getting us taken care of very quickly! We appreciated her attention to detail and offering different opportunities to us.
The salesperson was great was in on Saturday just looking came back the next day remembered me let me look at the piece I was interested in with out being pushy was a very good experience.
We had great customer service from the representative over the phone. She was helpful and very knowledgeable. She was able to price match the sectional that we wanted and did everything very quickly. Easy process with great service.
Nice selection. Good sales!
I called to order a product I saw online. It was cheaper in store and they honored the in store price and allowed me to purchase over the phone. They also sales match for the lowest price you see elsewhere. However, for me they were already the best price. Smooth experience ordering over the phone. A link was sent via text to me to complete the purchase. It was awesome! Happy Customer!
New couch and a new mattress in a very short time. Very sweet helpful people. Not pushy at all. Great prices too.
Von was great. Bought a mattress. Excellent customer service.
Great service.
Great service. Our salesperson for the last two purchases has been Mike. Mike is a great salesperson. Definitely an asset to Ashley Furniture.
Fast friendly service. Mike even helped me upgrade my purchase by letting me know the sofa version of what I wanted was the same price as the love seat. Everything went smoothly! I was in and out in no time.
I was greeted by Von and my experience from start to finish was wonderful. I don’t know the 2 ladies name that where working but they where very helpful also!
I had awesome customer service. Mike, my sales person was knowledgeable, and I had pleasant experience. I will enjoy my purchase for years to come and I purchased a worry free warranty. Looking forward to a good night's sleep
Excellent Customer Service!
As far as the staff was a great experience shopping with them. Yet to try out new recliner so will have to review that at a later date....Pricing and staff I give a A plus rating .
Friendly and knowledgeable staff. No pressure salesperson. Overall pleasant experience.
I&'m soo disappointed In this furniture company . I was told when they delivered my bed that the delivery guys would haul off my old furniture , even had a note on the receipt that stated that ! Well I received a call on a Wednesday and was told it would be moved back a week because the base was on back order, this after we were told everything was available!!!!! So Friday I see a text that our stuff was being delivered on the original time, ( so we had to call and cancel our appointment we scheduled to do something else that day !!!!!!! When the delivery people get to our house, we remind them to haul off our old stuff . I see them talking outside , and the chicken sh- t head guy sends his helper in to tell us they don&'t haul old stuff out ( which again is on our receipt) !!! So my husband ( with his bad back) and I ( with me not feeling good) haul it out so they could set up the furniture!!!! Thanks Pat and Mario !!!! For Nothing !!!!!!!! I am posting this in hopes our FB friends , and their friends, and their friends, and their Friends, will forward this and read all other disappointing comments of the Ashley furniture co , before thinking of buying anything from this low rated company !!! Now beware , they will respond as to how their rating or service is Great , but believe me you, THEY SUCK !!! Never Again , you poor piece of crappy business, Never Again !!!!!! Can&'t wait to see a person standing outside your buildings with a Going Out of Business Sign !!!!!!
They were super helpful and knowledgeable! Fantastic and very much recommend them anytime! Ask for Mike or Ryan!
We walked in for a very specific item. They had the perfect chair! And our salesman did everything he could to make the transaction wonderful!
This store gets a lot of business and has good deals to offer. Even with them being busy with several customers, I was offered assistance within 10 to 15 minutes of being in the store. No rude or pushy sales tactics. Only thing is the gentleman never introduced himself by name at any time and no one had name tags. Overall good buying experience!
I had a great experience today buying a King size mattress. I highly recommend Von in the Clarksville location, he was very helpful!
Rachael was a very helpfull and patient sales person.An questions my wife or I had she had the answer right away.She helped us pick the funiture that was exactly what we was looking for.Plus she was very respectful and well mannered.I would differently recommend her to everyone!
I walked in knowing what I was looking for! The rep was so friendly. Brought it right up online to see if it was in stock. Found me the best sales price and scheduled my pick up for the following business day! Easiest transaction for furniture ever! We will be going back
I originally gave this store 2 stars, but since then I have had even worse experiences. Someone from corporate commented on my review and started a conversation but then ghosted me. That was 2 months ago. I also tried to order a piece of furniture and it did not arrive on the scheduled day and no one can give me information on if/when I will receive my purchase. I would not recommend that anyone take a chance on buying from Ashley. If you&'re dead set on it, order Ashley products from a local furniture store like Sanders.
Always courteous staff. Very knowledgeable and helpful. Quality furniture at excellent prices!!
Our experience was wonderful employees were respectful and helpful
Excellent service and prices you can’t beat. Ryan is an outstanding salesman.
Maria was an absolute professional. Her attention to detail and informative style of salesmanship sealed the deal. Really don’t think we would of purchased if it wasn’t for her.
The Ashley’s Furniture Outlet has always helped us out. Today was our 3rd time there and still kept up to their amazing customer service and experience. Quick and easy as well. It was great and we will definitely return for future purchases.
Great service and the salesman looked for a perfect fit for my needs
I had such a great experience shopping here, Amber the office manager even took the time to ask me how I was doing. We will be back to furnish our bedroom!
We came to Ashley looking for a queen mattress and bed frame and possibly a sofa. We are moving to Clarksville from Memphis and have been looking to downsize our furniture from house dwelling to apartment. We were greeted by Rachel, she was pleaseant and helpful. We found a queen mattress that Rachel was knowledgeable on. She was very helpful when answering our questions and we felt as though the price for all that we got was worth it. We will more than likely come shop again when we are ready to purchase more furniture for our apartment. Thank you Rachel and Ashley HomeStore Outlet!
My fiancé and I came here to purchase a table and we had the best experience! We were greeted at the door by a lovely and nicely dressed gentleman and he made our purchase so easy! They also had a great selection and all the staff was so friendly! We will definitely be back when it’s time to buy more furniture
It was a pleasant experience. The customer service was impeccable. It was not a salesy experience. It wasn't forced, I was really surprised.
Great costumer service
Rachael was so sweet and helpful with picking out new mattress!
We are new in town, and had already been to another furniture store and found out that all of their furniture and mattresses were going to take anywhere between six weeks and longer. As soon as we walked into Ashley, Mike, welcomed us and asked us what we were looking for. He was very helpful not intrusive and very informative, he helped us with all of our questions. We were very thankful to have found this location that had everything we needed in stock and ready to be delivered. Mike was an outstanding salesman!
Everyone was friendly and worked with us. There isn't much difference on the showroom prices though.
Nice show room and very friendly atmosphere, with affordable prices 👌
Spoke with Ryan today, he was a great help and answered all my questions quickly. From pricing to delivery schedule, and purchase all done through text. We have bought most of our home furnishings from Ashley Outlet. Thank for always take such great care of us. We are looking forward the delivery this Saturday.
A great place to shop I love going in there and see what they have new
Wanted to purchase a $20 picture, and they said they needed to scan my photo id. That seemed very shady so I refused and left without making a purchase. Why does this company need my info?? Not today Satan.
Mike was amazing super helpful and really sweet. Made my choice quick and simple.
I wish I could give this place a higher review, because I think I may still end up shopping here, and lots of folks were doing their jobs well and made me feel comfortable. However, I did not appreciate the man in a fake lab coat (mattress salesman) making remarks about my "pretty legs" as I walked through the store, minding my own business. I can't let unprofessional behavior like that slide. Otherwise, this seems like a decent place to find discounted furniture. Not sure if I'll come back.
Von, with Ashley has been absolutely great to deal with. Very polite and courteous. No other place to shop
Great customer service! They were super helpful with our furniture purchase. Highly recommend buying your furniture here!
We had a wonderful experience with Rich. He was exemplary at communication and professionalism. He would above and beyond for us. I highly recommend this business!
They went above and beyond for me!!! I will shop again!!!
Michael, our salesman, was very friendly and knowledgeable. I had called the store earlier in the day and asked about a product. He took us right where we needed to be.
Staff was very helpful and professional. They had what we wanted in stock and delivery was fast .. We will come back and shop here again in the near future.
Von made our shopping experience a great one
They are wounderful,the assistant is great the two gentle men was very helpful and,is also very knowledgeable,about their jobs.Overrall all the employees were great,Hats off to the sales person who assisted me.Thanks all of you.
Awful customer service. Ordered furniture and confirmed delivery 5 times. Took off work and no delivery. Apparently they lied and not everything is in stock like email confirmation said. By the time I get furniture it will be 10 weeks. I was told 5 weeks. I&'ve tried calling to complain but no one answers and you sit on hold. Supervisor was supposed to call me back- didn&'t happen. Messaged them on Facebook without a response. Will definitely not recommend or buy from again. Lesson learned.
We entered looking for a bargain mattress and found just want we were looking for. A super thick, medium firm full foam mattress. We bought the clearance floor model as we just wanted a good deal. The sales guy was nice and helpful. He was able to answer the few questions we had quickly and efficiently. FYI - I’ve had bad luck with quality and durability of Ashley sofas. But the mattresses are good.
Friendly and professional staff , thank you Rachel for helping us out!
Wonderful experience! The sales people were so nice and knowledgeable.
Had a great experience at this store, out sale person Rachel was great and very helpful.
Wow. What a nice shopping. Went in with a purpose; Ryan was there, told him what I'm looking for; after the first request for piece of furniture didn't satisfy me, He showed me another piece of furniture; they had 2 of them, I fell in love with and bought them both. I asked him to turn it over somewhat, so I could check out the frame, he had no problem with that. I recommend Ashley's home store, and Ryan to everybody.
Friendly, helpful staff. Big selection. But waiting almost 2 months to get my furniture is kinda ridiculous.
Ryan was very friendly and very helpful!
Staff let us do our thing until we knew what we wanted. No pressure sales. Nice experience.
Rachael is awesome, Great service!
Sales and office team were all very knowledgeable and friendly. I will return.
I told Ryan what I was looking for and he took me right to what I bought. Very nice and pleasant. Thank you LeeAnn Moore
Eric was great to us. Honest, knowledgeable and not at all pushy. Would recommend.
Absolutely beautiful selection at great prices. Salesman Erik was very professional yet very easy to talk to. Not pushy but available to answer all our questions. Wonderful experience.
Meghan and I went shopping for the first time and we would highly recommend going back to Ashley HomeStore. Oreo @ the 100 Oaks loaction helped us out and she was straightforward and incredibly kind and funny! She is great and would go back to her in a heartbeat for future purchases! We bought a brand spanking new couch and looking forward to the delivery!
Been looking for a bed frame forever. Finally decided to get serious about it. Ol Mike helped me out, i was in and out. Next time i need some furniture i know where I’ll go from here on out.
Ryan was thorough n quick to get us what we needed. Attentive helpful n courteous.
The staff here was very friendly and helpful. We were able to browse pressure-free. More options were shown to us online based on our preferences. Hassle- free checkout and free home delivery. I was very pleased with our experience, and would recommend them to others!
Great shop. Good choices as well as friendly and helpful staff ! Our salesperson Erik was very informative as well as personable which is a great combo ..we felt at ease while we shopped but not neglected.. Looking forward to our new furniture coming !!
Brandon was great to work with. Very knowledgeable about the couch and mattress we were interested in. Gladly bought the mattress during our visit since they didn&'t have the couch on hand.
Excellent service.
You were very friendly and helpful. I appreciate every part of my visit. If the recliner is as comfortable as you made me to feel then will I be completely satisfied.
Ryan helped me out and he was nice and knowledgeable. He wasn’t pushy and didn’t rush me and that’s the way I like to shop! Also cashier staff explained the invoices and I had to call a couple of times and received courteous service each time. Highly recommended! Also delivery guys were prompt and careful when carrying things so as not to ding your walls etc.
Great experience, the sales man did a great job. He deserve a raise. Lol
This is the only store I will shop. They treat me well they are patient answer all my questions and always give me a good deal. Thank you .
Quick process ordering by phone with quick pickup time
The salesman didn't seem to know much and honestly he spoke too softly. The store was well stocked and clean.
The sales person was super helpful as the couch we wanted was discontinued. He was able to find us something almost identical. Great experience.
I was looking for matching end tables and a coffee table for my living room, and since it&'s so hard to find matching sets I decided to come to Ashley HomeStore Outlet. Many of their items have minor cosmetic blemishes (some major and they discount accordingly). I found my coffee table and 2 end tables almost immediately and the price was right for $408 for the whole set. Barak was really helpful and gave us suggestions on matching and followed us around to check prices on the clearance items. Will be back for sure to furnish rest of the house. Side note: it helps if you have a truck, the only delivery they offer is arranged by 3rd party, but all the heavy loading you ought to be prepared to do yourself if you want to save money on delivery.
I was looking for matching end tables and a coffee table for my living room, and since it's so hard to find matching sets I decided to come to Ashley HomeStore Outlet. Many of their items have minor cosmetic blemishes (some major and they discount accordingly). I found my coffee table and 2 end tables almost immediately and the price was right for $408 for the whole set. Barak was really helpful and gave us suggestions on matching and followed us around to check prices on the clearance items. Will be back for sure to furnish rest of the house. Side note: it helps if you have a truck, the only delivery they offer is arranged by 3rd party, but all the heavy loading you ought to be prepared to do yourself if you want to save money on delivery.
You can find good deals here if you're willing to look. But this store is pretty unorganized. As we picked out furniture from the as is I would expect the store to start bringing the items towards the front. Instead they waited to the last minute. We had to wait for the register to be counted and a few other things. It is not very efficient at all. The entire experience was so time consuming and stressful. It seems they only have one person to move stuff to the curb. We ended up carrying our couch through the store on our own.
Jesse And Zack were very helpful. Would definitely shop here again.
Terrible service, sales people standing around and no one acknowledged us. I saw a few peices I was interested in but left anyway. I'm not going to spend my money in an establishment where the employees don't understand simple courtesy.
Great store with great prices and a overall great staff. Highly recommend!
Very nice store, great quality items and inventory is superb. Would recommend to anyone
Good, reasonable staff. Great quality.
Amazing store great prices and that darn Michael can sell a glass of water to a drowning man...when my taxes come in I’ll be back
Great place to get excellent furniture and deals, the employees did a great job as well!!!
They don't annoy you too much like other place
They have nice furniture and appliances
Revised my previous review. They are fixing the issue with my sectional.
I would like to give a shout out to Mike! He was so great! He was friendly, knowledgeable and very helpful. I would recommend him to anyone that is looking to purchase furniture. We didn't feel any pressure and that says alot. Thanks Mike!
Great place for incredible deals on furniture. Will shop there again!!
This store has been an absolute nightmare to deal with. I made a purchase in as-is condition, agreed upon and signed for the condition, and came back the next day to pick up. In the process of disassembling the desk to load into my car, they crew damaged it by flipping it over and kneeling on it. I have been given the biggest run around trying to resolve this and have not encountered a single helpful person. They say I am ineligible to for refund or exchange because I bought it as-is (not as-was, I guess). The salesperson who helped me was helpful, unfortunately he stopped working there in the two days that the call center gave me the runaround.They are sales focused, not customer focused. In fact, they have a counter on their front door and if they don&'t sell to you, it hurts their ratings (or something to that effect...they don&'t even want customers to use the main door for pickup).
Great shout out to Rich, Stephanie and Joshua from Ashley Furniture Outlet in Clarksville Tn. We purchased a complete bedroom set and living room set yesterday and they couldn’t get it on a delivery truck today, but all three showed up at our house and delivered and set up everything tonight. From the moment we started looking Stephanie was easy to work with and never pushy and between Stephanie and Rich the store manager we were completely satisfied with everything they did for us.Part of the deal was it had to be delivered today and since Stephanie’s husband also works with Ashley they made it happen without a hitch. This entire process was the best customer service any company could give. Thank you so much you made our Christmas Gene and Debbie
Had a great sales man Mike Pardue
Found exactly what I was looking for with great customer service
The furniture at Ashley is discontinued furniture. It's nice if they have what you want or like. It's open box. The sales team is great.
At first, this place seemed great. The manager, Ben, was very friendly towards my roommate and me. He sold us a couch and we added on an extra delivery fee for convenience....which ended up being the most inconvenient situation and I would not recommend it to anyone. The delivery person apparently came to the apart, but never called us. They tried to reschedule but during work hours and we couldn&'t take off work again. Then, we picked it up ourselves but didn&'t get the delivery fee back. Once we unwrapped it, we saw that it was the wrong color.....Throughout this process we called multiple times a day for 3 weeks and ended up getting hung up on, had to take off work, never got calls back, find our own truck, and STILL never got our money back. Then, I went to the store and they said they could give $50 back. Even though the delivery fee was more. Then after being in the store in person and having him look at the receipt, he said we could get it back. But nothing more than that. Even though we had so many inconveniences. I would not recommend this place or any Ashley Home Furniture stores to ANYONE.
Really cheap quality....more like Big LotsThe only draw is the high interest financing for people - basically predatory
Really cheap quality....more like Big LotsThe only draw is the high interest financing for people - basically predatory
Trash. Rude manager, customer service is shit, gave me attitude off of one question, saw some roaches on the ground. I know where I&'m not going to to buy furniture.
I had been looking for a sleeper sofa and dining room table for awhile and had been to multiple places in Nashville. I had a great experience and finally found the perfect pieces at a reasonable price at this Ashley HomeStore. Matt was the salesman I worked with and he made the process of finding what I needed so easy. Matt was informative and helpful of letting me know what my options were. I will definitely be back for future purchases and will ask for Matt to be my salesman again!
Staff listens and assists, does not push the sale
What a hole. Bought nothing and left quickly
Ryan the sale person was great! And a big help,thanks
Poor customer service.Inaccurate information provided.Purchase of goods Tuesday was advised could get delivery Thursday.Delivery called to schedule delivery time for Friday- 5:30-8:30pm.Was told delivery on Thursday was not an option.Made arrangements for Delivery Friday- 5:30p-8:30pm.Could see there were previous issues on yelp noted and the same email was provided to &"reach out&" so my first choice was email them rather than list a poor review. (no reply)Delivery was not made until 9:30pm. paperwork clearly states if delivery isn&'t accepted could be charged additional delivery fee. Driver did offer to &"reschedule&" but again no promise the same wouldn&'t be a problem. Driver advised they were busy. Obviously customers time isn&'t as important or have any value to Ashley Homestore Outlet.Called the store direct to address issues. After 10min conversation was told &"call this number&" to find resolution.Followed directions given and again spent another 15min on the phone only be advised to email customer service. I brought to the CSR &"Lisa&" I was following the directions given and was asked to &"hold&" to which the line was disconnected after waiting on hold for a period of time. I have emailed customer service.I am posting my review to hopefully give others &"warning&" you might or might not get the service you expect.
I am new to the area and needed a bed until my furniture comes, Mrs. Maria Newsome was the absolute best. She went above and beyond her duty to make sure I was taken care of. She went out her way to even deliver my items to me because the earliest date to be delivered was next week. She was very professional and I am supper happy to have met her. Thanks again Mrs. Maria, you are the best!!!!
I am very excited to announce that Ashley Furniture finally delivered the correct desk! I would like to thank Megan and Ashley's Owner for reaching out to me immediately once you became aware of the issue. You arranged and tracked the entire transaction until it was successfully completed. I am truly grateful for your help!
This is the absolute WORST furniture store ever! In May 2019, I picked out a simple bookcase and desk and they ordered the wrong item. As of today, they have not resolved the issue. Do NOT waste your time shopping at Ashley HomeStore Outlet. Save yourself the money, headache, and stress. I've learned my lesson!
I could not give them a worse rating. I&'ve had to spend hours now between waiting on the initial delivery (which do not believe they will work with your schedule or even arrive on time) and correcting the mistakes that literally the salesperson made upon check out. They brought me the wrong furniture, made it my problem to fix, and did not even try to make it right. Eventually they got the correct furniture to me, but it took hours of me going out of the way to correct their problem. I personally am disgusted at the price I paid to get treated so poorly. This is not right. Literally f*** Ashley furniture, their untrained staff, and terrible customer service. BTW DO NOT BUY FURNITURE IN STORE. They mark it up several hundred dollars compared to online prices, so they have wiggle room to haggle. I know for a fact because they did it to me and I brought this issue up.
Apparently this location is desperate for sales. They tried selling me items for literally a $200 up charge from online prices. They only met the online prices when I spoke up about it. Second, they try delivering my furniture in the middle of a Wednesday while I'm at work - which is fine. They don't know my work schedule. The problem lies in that they guarantee the delivery will be here Saturday morning. I'm game at this point. Well I get an email notification that's now telling me they won't be able to make the delivery AND assembly until 9PM ON A SATURDAY NIGHT. That is a massive difference from what I was told at the point of sale and has caused an extreme inconvenience. Not only that, but they NEVER knew what time of day deliveries occur because the gps routes the delivery times. Meaning the salesperson had no idea to begin with, rendering the scheduling process totally useless. Very truthful. . So what I'm getting at is if you shop Ashley, stay online. Don't physically go to the store because the salesperson will feed you whatever you want to hear. I would want my money back because I refuse to support terrible customer service, but there is a cancellation fee. I absolutely will not be back. $70 delivery fee for a terrible service. Great.
I was kind of disappointed that they didn't have some of the items listed on their website but overall they had great customer service.
Pricey for me
Very very small store, I recommend the one near Wilma rudolph!
Great
Really nice selection and Ryan was friendly and helpful.
Had a horrible experience at this location the lady at front counter is the rudest person I&'ve ever come in contact with and they way she treated her saleslady was so condescending I&'ll never patronize Ashley Furniture again did not get my 90 warranty on a mattress I paid $1000.00 for told me it was as is..My bed was delivered damaged and they have yet to send a service tech to replace the damaged part.. Terrible customer service shame on you all.
The selection is so good. We went there first as they close a little earlier on Saturdays. Immediately found a sofa I liked. I was afraid of just buying the first one we found. Robert, who was a perfect, said the pieces were in stock, and informed me, as we were leaving to go, that I could let him know if we did want them, and I could make the payment by secure link. We did not find anything and I called Robert after hours to tell him we wanted it. We went in Sunday and there was Robert, ready to get us squared away. I added a dining set. My husband was pre-approved thru the Ashley card, we got 36 months 0%( before the first visit). Delivery is set up. So that was my experience, here's my review. Great pieces of decor, great prices, easy financing and great people. Definitely get Robert to assist in your buying needs.
Thank you John!! Everyone is awesome!!
Anna was the best sales staff and helped us get the furniture we needed. Great products and variety!
Best customer service
There bounded leather (Durablend) is worthless after several years of normal use. My love seat is peeling like a banana and the $800 price is now worth $0. Warranty will not cover. I understand it is not leather but to peel like this so soon is very poor quality. Customer satisfaction is out the window. You would think a place like Ashley would invest in the quality of the fabric for better customer satisfaction.
We had an awesome experience at Ashley furniture. Tyler was very patient with us and helpful. 5 stars for Tyler! We will definitely return to the store so he can help us with other furniture purchases.
Absolute worst customer service and products of any retail store around. I purposefully went to a store to buy a couch because I needed one and they did not tell me the one I chose was on back order, they brought me just one small piece of the couch for delivery so that I could not return it/cancel the order. This small loveseat section of the couch is is nonfunctional. The cushions fall off of the base- and still no attempt for correction. A third day that the delivery is rescheduled for more than a month after I bought the couch, with just ONE day's notice. I had to take the day off of work to be home when the couch came in, too. Thanks for nothing, Ashley HomeStore, you lost our business for life. Don't waste your time or money here.
Buying furniture after losing everything in a fire had me nervous. But I saved so much that I was able to get another item that wasn't on the list! Now my house is complete. Adam was marvelous and the rest of the staff wonderful.
Lovely furniture
Too expensive for used items
Ryan is always super helpful! We are repeat customers because they help us furnish our AirBnB homes. Very helpful and good prices.
I had such a great experience in this store and it was my first time at this location! I came in with an idea of what I wanted and was able to get the EXACT couch I wanted at a CHEAPER price than expected/what was posted online. Viola, you are an angel my love! Thank you for your assistance and conversation. Perfect way to end my day! I&'ll definitely be back when it&'s time to get something else for my place :
I needed a quality couch that looks great on a budget, and after looking at three other furniture stores in the Antioch area no one else came close to Ashley Homestore&'s selection and price. Faith and Travis helped get me a great deal on a couch the fit my needs perfectly. Can&'t wait to have it delivered!
For additional details on the offers on this page, click here to learn more.
0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.