Ashley Store Cleveland, TN
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
The Ashley Store in Cleveland, TN represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the largest furniture company in the world, to the people of Cleveland, Tennessee at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us in the Cleveland Towne Center Shopping Mall, next to Ross Dress for Less. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
In-store offers
What our customers say
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Alex was our salesman and he was very knowledgeable and professional
After searching for months I found the Olsberg loveseat and chair I want on the Ashley website. I called the store in Cleveland, TN to inquire about purchase and delivery. Ryan Adam's assisted me. What a great experience! He handled my order and covered all questions I had about payment, warranty, delivery, time frame, etc. Kudos to Ryan! So looking forward to receiving my new furniture.
Buying experience was good. I walked out feeling as a good purchase had been made, at a good price, and a delivery date set. That is where the good ended. Their machine was down so we had to return to make the payment. That is when we were informed our delivery date had changed to a day earlier. It was in major conflict with a life event that we could not miss! We were assured they would put the delivery to the afternoon. The day before delivery, it was calling for storms the next day. I messaged the sales manager that sold us the furniture and he said he would get it rescheduled. The day of delivery I received a text saying the delivery drivers were going to be at my house at 10:13am as I was 3rd on the list for delivery. I contacted the sales manager that I had purchased with. He said he had forgot. When the furniture arrived, it was damaged. We had been told to refuse the order if it was damaged. The delivery driver said he would have to make some calls. He said he could get a replacement for the damaged piece and bring it to me. He seemed like a trustworthy man and wanted to make it right. He was apologetic about how the delivery date was changed, how they didn't care that we were told an afternoon delivery when they don't do that, and that the furniture was damaged. This man kept his word. He was the only good experience we had. I received multiple text and emails to provide my feedback to Ashley about my experience. When I did, they made excuses and one person even ended the conversation without giving me the opportunity to speak. This is an unacceptable way to operate a business. When items cost $1,000s there shouldn't be this many issues with just getting what you paid for. When you try to let the company know how your experience was, to be blown off again. I would caution anyone about purchasing from this company. If you do, take delivery then and don't trust them to honor their word.
Enjoyable shopping experience! Mark at the Cleveland Tn store was wonderful and very helpful!!
Great experience. Ryan was very helpful and professional. Thanks
Overall great experience! We got exactly what we wanted and at the best price. Mark has great customer service and did his best for us!
Tyler was very informative and helpful. He helped us from the time we arrived and until we left. He continued to be very helpful throughout the process and even added the protective plan that would still fit our budget. If you haven’t tried to buy from Ashley’s then you’re missing out. Also asked for Tyler, he is the Assitant Sales Manager!
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0% interest for 80 Months^° - In-Store only
On in-store purchases of $4999 or more made with your Ashley Advantage® Synchrony credit card at participating locations from 3/4/2025-3/31/2025. Equal monthly payments required for 80 months. Down payment of 35% is required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
$1 to Start‡^
‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.
Shop without using credit 5
5 Acima offers lease-to-own transactions. “Shop Without Using Credit” means this is not a loan, credit, or financing. Acima obtains information from consumer reporting agencies during a lease application. We consider multiple data points and regularly approve customers with less than perfect credit history. Acima Cash Price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. Not available in MN, NJ, WI, or WY. Not all applicants are approved.
