Ashley Cookeville, TN
Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Cookeville, Tennessee at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on W Jackson St, across from Books-A-Million. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Very friendly young lady that worked with us. We had previously purchased furniture from the Cookeville TN store
Ordered furniture in March 2022. Delivery date was set for partial on 8-31. Scheduling moved date 5 times. Had to call Manager to finally get partial order delivered on 9-15. When it arrived the feet were missing on footboard. They also did not deliver the pieces committed to. Now they have canceled the footboard feet and cannot give me an answer why. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. WILL NEVER BUY FROM ASHLEY AGAIN.
Wonderful staff. Presentation was done well and I upgraded my purchase. Very nice, pleasant and efficient. I'll be back there again.
Purchased a sectional. Ashley missed delivery date twice and when it came one section was damaged. I was informed while in route for delivery and told the damaged piece was already reordered. They would not connect sections while waiting on replacement piece, so the sections kept scooting out. NOT SAFE! When the new piece came in, the delivery crew wasn’t aware they had to do the “setup” but did so. Pieces didn’t connect properly, some were just sitting on the frame of next piece and not really connected. You can never call into an Ashley store for customer service (or manager) as calls are routed out of country to a call center. I’ve tried even tried chat-worthless. There is NO customer service to speak of except an occasional apology. I will NEVER shop Ashley again and would not recommend Ashley to anyone.