Ashley Store Jefferson City, TN

Mark was excellent sales associate. Highly recommended!

Kevin is knowledgeable and enthusiastic about the purple products.

Great experience, second time shopping with them.

Mark Jones provided great service and explained everything very well.

Kevin was the best and most patient couch salesman ever. He even made my wife laugh. Would highly recommend buying from Kevin again. Happy wife, happy life.

Joe was amazing! He was one of the best salespeople I have ever encountered! Businesses need more people like Joe!

Mark was super helpful and knew exactly how to help me

Kevin was very helpful, quick and efficient. He answered all my questions, got me set up and even checked in on my order then called me for an update.

Mark was a big help without being overbearing. That's a fine line and he did pretty good. Appreciate the help.

Mark did an excellent job helping us find an entertainment console!

Mark jones

Wonderful experience! I took my elderly parents and Kevin was so helpful, patient and kind to them. We will be going back!

Mark was great!

Mark was very friendly and knowledgeable. Great experience 😀

My daughter-in-law and I had a very positive experience today shopping at the Ashley store in Jefferson City. Katelin was very professional, helpful and knowledgeable. Would definitely recommend this store and the staff.

Mark was really nice and a great help in finding us a new couch!

I had a great experience working with Mark Jones he professional, friendly, and very helpful.

Mark was very helpful today! We went home with an amazing couch!

Mark , ( our salesman) was very professional , and helped a lot

Joe was fantastic! The best we've dealt with!

Joe was amazing! We are relocating from west TN and have been struggling to find “the right” furniture. We’ve been to multiple stores but just couldn’t decide until we came to the Jefferson City location. Joe was kind but not pushy at all - he introduced himself, let us shop, then priced out and looked up delivery times on multiple sets. We ended up with exactly what we wanted and could t be happier!

This Ashley Store has a lot of variety, more than any other we looked at! Quick shipping and friendly staff. Very pleased we went here.

Walking into the Jefferson City Ashley was a happy experience. From being greeted by Joe and team to exploring what new styles were available I had a stellar experience. They have an amazing selection of sofa and loveseats. Walking out while only making a small purchase, the store definitely has me thinking of changing some furniture around in my home. Thank you Joe!

Mark Jones helped us pick out couch and price matched it online for us

Joe did a great job getting my furniture ordered. He was very helpful!

Mark Jones

Wonderful service. Mark Jones took extra time helping us making the best decisions for our home. Thank you

Katelyn, sales rep, was very helpful without being pushy. Informative, knew product very well.

Mark was very nice and helpful

Mark did a fantastic job helping me through the process

I really like this furniture store. We got great service. Big Joe is the best to work with. We gave him our needs. He was able to show us several different options. We walked out very happy with our purchase. Will definitely go back for any future furniture needs. Also get a great price on a clearance rug!! Thanks Joe!!!

Super friendly and fast service. Mark Jones was amazing. Very knowledgeable and shared a ton of information with me.

Joe Moore was so helpful and very informative. Thank you Joe!

I was welcomed and helped with my furniture purchase by Joe Moore. He explained the different types of models we were looking at and answered all of our questions . Joe provided us with excellent customer service. I highly recommend Joe.

Mark was super helpful while we were looking for new dining room chairs!

I got professional results by Katelin. Well done and on time. I will recommend her to my friends and family

Since God Blessed me to get home from the military, I’ve used Jefferson City Ashley for beds, couches, mattresses, etc. Every time they have been a Blessing to me. Today, Kevin assisted me in a new mattress and foundation, it was super easy and very professional. Thank you so much. God bless.

Joe knew we had a bad experience with another mattress store & helped us pick a new bed. He was not a pushy salesman. He was knowledgable, & helped us find the right mattress for us.

Mark was very helpful and made us feel comfortable. He is a very good and nice salesman I highly recommend him 👍

Mark was very attentive and expeditious in his service

Joe moore he is fantastic person .

Great to work with, Mark is a great person to work with, Jefferson City is top notch

Mark Jones was pleasant to deal with and let us look until we decided on our recliners. He then thoroughly went over details and options. Great experience.

We worked with Mark Jones today at the Ashley Furniture in Jefferson City. He was fantastic!

Kevin at Ashley’s Furniture (Jefferson City, TN) was very knowledgeable and great to work with. I would definitely recommend him and this store!!!

Mark Jones did an excellent job in helping us pick the recliner that would best fit our needs. In fact, the whole Ashley team did a fine job as well, from the lady that processed our order, to the gentleman that helped in loading. Highly recommend all.

Joe Moore was very helpful. Made the buying experience a breeze

Joe Moore was great. Fast and easy service, highly recommend.

Kevin was friendly and helpful. Great place to shop!

Mark was so helpful in buying my couch! He was very friendly and made it a seamless process.

Mark Jones did an outstanding job. He was very informative without being too “pushy”. He is very knowledgeable of your products. Overall a great experience.

Mark was very professional and easy to deal with. He knew his product very well and explained things quickly and gave us options to consider. Never pressured us! We will be back to Ashley and will request Mark again to help us with our purchase

Kaitlyn at Ashley Home Store in Jefferson City was AMAZING!!! Extremely helpful - helped us in every way possible and we were in out with our purchases in record time!! Will definitely continue to use this location and will always ask for her!!

Joe was very friendly, helpful and informative.

Awesome place! Clean, neatly organized, and great staff. Mark was able to help me find an *amazing* deal on a Purple mattress too!

Mark was very helpful during my recent purchase. He answered all of my questions and concerns, was very knowledgeable and made the transaction smooth. Thank you so much, Mark

Mark was very professional, helpful and knowledgeable

Joe in sales at the Jefferson City store, a long term employee was excellent and knowledgeable of his product including quoting measurements when I asked. I’m from Knoxville but thought I’d try this store, skip Knoxville and “Go To Joe” at Jefferson City location. You won’t be disappointed.

We normally visit the Knoxville location, but after our experience yesterday, Jefferson City is the place to go. I had called the Knoxville store to ask some questions and the person I spoke with wasn’t very helpful. I decided to call Jefferson City and spoke with Katelin. She was everything the other call wasn’t and invited us to visit so she could show us the product we had found online. Upon arrival she showed us what we had seen and in person it just wasn’t what we really wanted. Katelin asked us questions about what we were looking for, including color, shape, fabric and room layout. I want to point out that she wasn’t trying to sell us something. She was trying to help us find a product that would give us what we were looking for. This is exactly what she did when she guided us to the other side of the showroom. Here we found a similar product. By the time we were done, we had found pieces that we thought were right for our multiple rooms and layouts. Katelin worked some magic on the pricing, and we purchased. This was a pleasant experience and not a pushy one. We didn’t settle on something because Katelin was able to find products that met our vision. Make the drive and give this store a chance. Ask for Katelin.

Katelin in Jefferson City was amazing! She was so kind, patient and very knowledgeable about all of the furniture & gave us additional ideas of different options for our needs. She is the BEST!

Mark Jones was extremely helpful and knowledgeable. He was very professional and courteous and helped us find what we were looking for. His manager was also very helpful.

Mark Jones was the salesman we dealt with, and he was great! Very personable and professional. He answered all our questions and was very helpful in ensuring we got what we were looking for.

Kevin was very knowledgeable about all the mattresses and went in the store to purchase one bed for my brother and ended up buying 2 beds adding one for myself with the awesome 0% interest for 60 months! Kevin is a great asset to Ashley. His customer service is excellent. Ask for Kevin when you shop at the Jefferson City location!!!

Kevin provided amazing service, guiding us towards what we had been looking for, He also helped us learn the best mattress for me and my parents, he also informed us on the sofa we had been looking at, overall amazing service.

Great experience, excellent customer service, very knowledgeable Ask for Kevin.

Mark was helpful and professional at every step. We had lots of questions and Mark diligently answered them’

Good selection of furniture at reasonable prices. Our salesman was really helpful too.

Mark was quick to introduce himself the second we walked in and was fantastic, helping us with every need.

Joe Moore was an awesome assistant. He helped me find just what I needed! Thanks Joe!

Joe was great with helping me find the right bedroom suite. We will be sure to ask for him next time. And refer other people to him.

Joe Moore helped me pick out a bedroom set perfect for me! Joe was very helpful and very thorough. I would highly recommend him for any purchase at Ashley store in Jefferson City

Kevin was great to work with!

Kevin was very knowledgeable and helpful with our mattress purchase! Can’t wait to sleep better!

Kevin was incredibly helpful in getting our new couch! We had a problem with another location and he helped us order a new couch and we got it within 2 weeks. He kept in contact with me throughout the whole process as well, couldn’t have asked for a better salesman!

Katelin was super helpful and patient with us as we picked our new sofa.

Katelyn and Joe at Ashley are amazing. They are so helpful made the process smooth and painless. Love my furniture!!!! They are the best go to Ashley ask for Katelyn or Joe

What an awesome experience. I didn’t make a purchase today but It was a pleasant time. Not pushy at all but the staff was very helpful. I will be be making a purchase soon.

If you’re in need of furniture, this is the place to go! Everyone was so kind and helpful. Our sales person was knowledgeable and helped us find the perfect pieces for our space!

Always such a fun and inviting place to be! Everyone is so friendly and knowledgeable!

Went in there yesterday and it seemed like a high school reunion in there. Seems like a local hangout joint rather than a business

Joe was very helpful and knowledgeable. He listened and helped me pick out a whole living room suite

Kevin took his time, listened to us and helped us pick out our entire brand new living room set we are so excited about. Very pleased with the service we got. The entire staff was friendly.

Joe was great! Answered all our questions and helped us select a mattress.

Friendly. Answered all my questions. We were in and out in less than an hour.

Kevin and Katelin were so helpful. I appreciate the excellent customer service. They both took time to show me everything I wanted to see and answer questions. I Wouldn’t shop anywhere else.

Kevin gave me a great deal on barstools. Thanks Kev

Joe was a great help and answered all of my questions.

Thanks Joe for greeting me and my family at the door. Joe was very helpful in finding exactly what my teen girls needed for their new rooms. He made the process quick and easy for my husband and I. Appreciate you! Would definitely return.

Katelin at Ashley in Jeff City was wonderful to work with while purchasing new furniture! Very helpful and informative with no pressure!!

Go see Joe!

Kevin was really great! Very helpful n really know all about the products he was selling. Very satisfied!

Kevin stoop did great job, valuable asset to company, highly recommend him with helping you with you furniture needs, excellent service

Shoutout to Joe for the great deal on a purple mattress and all the accessories 🤝

Joe is one of the best!! We came in not knowing what we want and he helped us out and answered all our questions! I could not recommend someone more!

Highly recommend Kevin and this store in general. We stopped in looking for a round dining table -- they didn't have exactly what we had in mind, but after exploring options on their huge online screen and walking through the store with Kevin, we found a dining table, chairs, and barstools for our kitchen counter that all flow together. We were able to mix and match as much as we wanted, and Kevin made the whole process enjoyable and stress-free. He called us with updates and remembered exactly who we were when we called the store to ask follow-up questions. Communication with delivery has also been a breeze!

Katelin was very helpful with the checkout process and answered any questions. The best experience.

Big Joe was very inviting when my mother and I came into the store to look at sectionals. Joe showed us around the store and made sure my mother found what she was looking for.

We really enjoyed working with Kevin and Kaitlyn. Best experience ever. Jefferson City Ashley Furniture rocks!!!

Kevin was amazing to work with. Hot everything i was looking for

Went to Ashley Furniture today to look at couches and I found one thanks to Doug Bennett help. He showed us what they had in what we were looking for. He was great to work with. Everything went smooth and fast. Thank you

Super friendly and helpful. Took care of what we needed. Big Joe is awesome and a whole vibe. We will continue to business here.

Joe was awesome. We were undecided and came and left 3 different times, but he was patient and respectful every time. And great in getting us exactly what we needed and helped us stay within budget. Thank you Big Joe!

Doug went above and behind with our buying experience and was very patient and not pushy like many sales people

Always courteous and up front and honest

Doug was terrific at the Jefferson City, TN location with helping us get leather sleeper sofas for our overnight lake rental! Highly recommend!

Doug was very helpful in my purchase of new furniture

I visited Ashley during a special sale. Doug was very helpful and able to answer all of the questions I had. He helped me narrow down a purchase that best met my needs, and was never pushy if I felt something wasn't a good fit. Very much appreciated the helpful and professional service.

Had a great experience with Big Joe,very informative and took the time to explain everything.thanks Joe.

Doug is an awesome salesman, he helped me every step of the way

Doug did an amazing job. Helped us find a sectional.

Staff is nice and friendly. Very knowledgeable about the products they offer. Spends time with you answering your questions

Joe Moore & Topaz were great to work with. Very friendly & knowledgeable. Thank you!

Doug was great to work with went made the process super easy. Thanks!

Doug was wonderful and provided excellent service!

Kevin and Joe took great care of us and assisted us in choosing the perfect mattress. Thanks guys you rock!

Roger was great to work with. Polite and not pushy. Thank you, we are excited for our new living room couch and recliner to be delivered.

Great customer service with no pressure sales. Big Joe was fantastic and informative. Be sure to check it out.

Kevin was amazing!!! He was extremely helpful in selecting my new furniture. He went above and beyond in measuring, researching and trying to put together options that suited my needs. He explained all the steps in the process thoroughly and was friendly and professional. He's a gem

We had a great experience at our local Ashley Store with salesman Doug. He was very helpful in helping us pick out a bed and mattress. I look forward to shopping there again soon. Doug gets an A +

Joe Found us some awesome furniture and at a great price they were very helpful will be going here for furniture needs

Working with Kevin was a pleasure. He showcased the items we specifically came to see while allowing us ample time to browse at our leisure without any pressure. He also demonstrated kindness and understanding regarding our desires. Furthermore, he provided valuable insights into the piece we were interested in and informed us of our financial options. Kevin's expertise and the store's wide selection of options make this store a recommended destination for shopping.

doug was fabulous and patient , top notch salesman i will buy again 😃

Our first visit to Ashley Furniture Jefferson City, TN worked out well. We received exceptional service from Doug, resulting in our purchase of a dresser and chest. We look forward to the prompt delivery.

Great shopping experience, salesman went out of his way to answer questions! Bought two Love Seats Thanks

Doug was very helpful and professional!!

Big Joe was very professional and so much help with information so I could make my decision. Look forward to dealing with him in the future

Very helpful and friendly, with a great selection. I highly recommend! Ashley - Jefferson City

Doug was very kind and helpful with getting us what we needed!

We went and got bed supplies and Doug helped us. He was great.

Doug gave great service. Please ask for him if you are needing in furniture. Also the store manager is great to work with.

What's with the hard as wood sofas? Before COVID, their furniture was soft. The staff was nice.

I shopped at Ashley in Jefferson City , TN. today Doug Bennett was my salemen he was very helpful ! He wasn't a pushing salesman he let me take my time looking for a television cabinet and a recliner however Mr Doug was always around to answer any questions that I had ! He also explained several ways of payment and how I could get the best buy ! Thank you , Mr. BENNETT SINCERELY, LYNDA G. WILEY

Big Joe Moore at the Jefferson City Ashley location is so great to work with! He is very knowledgeable about their products and asks all the right questions to find exactly what you’re looking for! He made the whole process a breeze! Will definitely work with him again!

Terrible experience — avoid at all costs If I could give zero stars, I would. I rarely leave bad reviews, but my experience with Ashley Home Furniture has been absolutely awful from start to finish. I waited over TWO MONTHS just to get my furniture delivered — and even then, the nightmare was just beginning. When the delivery finally happened, they forgot to bring the coffee table, two end tables, a nightstand, and even the lights for the headboard. On top of that, I was told I didn’t need a box spring for the bed and mattress I ordered — which turned out to be completely false. I had to call multiple times just to get someone to fix the situation. I waited an extra two days for the coffee table, and even then I had to go pick it up myself — despite being told it would be delivered. I ended up telling them to cancel the end tables and nightstand altogether when they said it would take another 3–4 weeks for those to arrive. They offered to waive delivery fees and give me a free box spring to make up for everything — only to later say I didn’t qualify for it anymore because I canceled the tables. After calling them out on that lie, they finally gave me a box spring… that was covered in dirt, dust, and hair, and had no protective cover. I also asked for updated paperwork showing the price changes — they said they’d email it. Two weeks passed and still nothing. When I called, they claimed to have sent it — turns out they had my email wrong the entire time. And to top it all off, I financed through them and haven’t received a single bill. They keep insisting my financing is through Wells Fargo, even though my paperwork CLEARLY shows Synchrony. They refused to help and wouldn’t even provide a phone number to call. The staff were friendly — until the sale was finalized. After that, they became rude, dismissive, and totally unwilling to help. The salesman I worked with was Kevin. When I called to speak to a manager about their repeated screwups, the manager actually hung up on me when I got understandably aggravated. When I later called about the financing issue, I was told they couldn’t help and could either request a call back from a manager or speak with Topaz, the customer service rep. I’ve dealt with Topaz before and she’s consistently rude, so I asked for a manager to call me instead. I never got a call. When I followed up later that day to say no one had contacted me, Topaz cut me off mid-sentence in an extremely rude tone, claiming she had tried to call. My phone showed no missed calls, and she left no voicemail. One last thing: all the “great” reviews here? The salespeople ask customers to leave a 5-star review in exchange for a $10 bonus. I did it too at first, but I’ve since changed my review to reflect what actually happened. I would gladly pay double at another store just to avoid ever dealing with Ashley Furniture again.

Got to work with Kevin at the Jefferson City location and he was great! Very honest and nice! Great deal!

Big Joe was truly kind and super helpful while choosing a new bed for my mother after my dad passed. He answered her questions and gave her time to try out the feel of new mattresses. Thank you for being so caring and gentle during this trying time. Great personality.

We typically wouldn’t shop at a showroom furniture store but with this great experience we may just come come back! The store was clean and organized, we were helped by Big Joe who is very knowledgeable, helpful, attentive and patient, this was definitely one of the best customer service experiences anywhere!

Had to have a mattress quickly Doug was so helpful, he went above and beyond to help us!! Thank you!!!

Joe met me when I first walked in. He asked me what I was lookin for and we when right to it! I ended up buying 2 recliners. He was very helpful 😊

Joe was very helpful and informative answering my questions. Offered other options. I have made several purchases over the years and never encountered a bad experience. We have been happy with all the furniture we purchased. Would highly recommend.

Big Joe was the best ever! He really sold us some good product! Would 10000% buy from him again! Thanks for taking care of me, hubby, and the babies!

“Had a great experience working with Doug, “The Bald Guy”. He was knowledgeable, patient, and helped me find exactly what I needed. Highly recommend!”

Doug was excellent to work with and very knowledgeable

Great personal service from Doug, appreciate his attention.

Doug was very helpful and courteous.

Doug Bennett was such a pleasant, friendly and knowledgeable sales person..great to do business with him

Doug was very professional and helpful throughout our purchase of our new bed room suite

Corey Hunley was very helpful and answered all my question to my satisfaction.

Doug was a pleasure to deal with and we look forward to doing business with Ashley again thanks to his efficiency.

Kaitlyn did an excellent job answering all our questions. She provides great customer service and is knowledgeable of their products.

My husband and I decided to stop in to get an idea for new living room furniture on a snowy day. Corey helped us find exactly what we wanted. He got it ordered and set up financing quickly. We were out the door and home before the weather got bad. It was a great experience and we can’t wait for delivery!

Doug was amazing. He greeted us at the door and ,after hearing what we were looking for and why , he walked all over trying to find us the right item. Doug obviously takes his job seriously and makes it easy for the customer to make decisions with no pressure.

Very helpful with our furniture purchase. Highly recommend this store. They are always so friendly and helpful. Corey was our salesman. He was very patient while we made our decision.

I have been purchasing Ashley furniture for well over 20+ years. I have had multiple houses and they have always been the best brand to work with. I say that to also say that I have worked with a lot of stores and sales people. Big Joe is the guy you want to talk to. If you live in the Knoxville and surrounding areas avoid the turkey creek like a plague, they suck! However take the drive to the Jefferson City Ashley and ask for big Joe, you wont be disappointed.

Big Joe is hands down the man to talk to. Our family has been buying Ashley furniture for over 20+ years, so there wasn’t much he needed to sell us. However, the customer service big Joe offers is top notice. We have been to the individually owned Ashley store in turkey creek in Knoxville where we live and their straight trash. Make the drive and come see big Joe at the Jefferson City location. THEY ARE NOT THE SAME OWNERS AS TURKEY CREEK and it shows! Top notch, we will be back for more big Joe!

Great buying experience. We had an idea of what we wanted. Doug was good to explain all of the options available to us. Instead of going with a double recliner, we went with individual recliners. My 6’3” husband got one to fit his height and I got a smaller one for me. Very happy with our selection. Thankful to have a location so close to our home. Thank you Doug!

Corey was very helpful when we were being very picky about some recliners for our sunroom.

Super helpful on all the information we needed super nice highly recommend this store ask for Corey

Corey was super helpful and helped us find the perfect couch for our home! Highly recommend him and Ashley Furniture Jeff City!

Visited the Jefferson City store and, the sales rep Corey customer service was amazing! Would definitely be visiting this location from now on.

Very nice and very helpful

Doug was great, not pushy and I really appreciate that. He was knowledgeable and gave me the information I asked for.

Doug B. was very kind and helpful in the process and I would definitely recommend him and Ashley in Jefferson City!

Doug was very patient and helpful with us while we shopped for our dining room table. Could not recommend him enough!

Saleman doug very helpful

Went in the Jefferson city store and got a bed Doug Bennett was so helpful

Corey did a fantastic job of making sure we got exactly what we wanted for our home!

Kevin is a great salesman and made the purchasing process fast and easy. We will be back!

Doug Bennett was very informative and knowledgeable. We've come back to purchase a bed! Thanks Doug!!

Doug was.very knowledgeable on the products he showed us and very polite as well.

The best customer service experience ever! I live in Knoxville, Tennessee and decided to do business with this franchise because of the way I was cared for as a customer. Thank you to Corey and Katelin!

Absolutely! Here’s a glowing review for Doug: I had an outstanding experience working with Doug while selecting a new living room set. From the moment I walked in, his communication was clear, friendly, and professional. He was always happy to offer help, answering all of my questions thoroughly without ever feeling pushy. What really stood out was Doug’s intuition—he knew exactly when to offer guidance and when to give me the space to browse on my own. It made the entire shopping process feel stress-free and enjoyable. Doug’s knowledge of the products and his genuine desire to help me find the perfect set made him a pleasure to work with. Highly recommend Doug to anyone looking for an excellent, customer-focused experience! Let me know if you’d like me to adjust it!

This was the best experience i have ever had with Ashley Furniture. Kevin was a pleasure to work with and was so kind and helpful. I highly recommend this store and staff!

Cory did a fantastic job! He is very knowledgeable and provided great customer service!

Doug provided me with the most excellent service In aiding me In the selection of a replacement mattress. The first one was defective and this one will fit my needs even more than our original choice Thanks Doug for helping me today! Can’t wait for the mattress to arrive!!!

Doug provided excellent service during our shopping experience. He answered all our questions and explained the differences and benefits of each piece we considered. It was well worth the drive from Knoxville to Jefferson City for this kind of customer service. I can’t wait for my new couches to arrive!

Great service friendly Kari at Jefferson city tn.was super helpful,

This is a great store. Doug was very knowledgeable and helpful. Very easy to deal with and no pressure. Friendly, we will go back , have already recommended them to family.

Did a great job. Got us supreme service. I couldn't as for a better sales person to have helped us

We came in the store not really knowing what to expect or exactly what we wanted. Doug was very knowledgeable, professional and patient in answering all of our questions. He also went above & beyond with assisting us with figuring out payments we could manage. We came in looking for a couch & left with that and the bed of our dreams! I highly recommend this store and Doug!

Katelin was very professional and helpful with our recent purchase of couches and dining room set. The purchasing process was fast. Thank you so much Katelin.

I recently went in Ashley looking for a good quality recliner. I was greeted at the door by Doug. Very friendly, professional and helpful. I had lots of questions and Doug was very informative. He took his time and explained all the details of each chair I was interested in. Would highly recommend Ashley Furniture and, again, want to thank Doug for all his help.

I had a wonderful experience at the Ashley Jefferson City store. My sales rep, Doug Bennett, was especially helpful and very patient with me. I look forward to doing business with them in the future.

We really enjoyed being at Ashley Furniture with Doug and Katelin. They were very knowledgeable and took their time explaining to us about the things we wanted to know to make a decision.

Kevin is an an absolute gem and a true salesman. With a heart for helping others in the most genuine way, he reaches his customers so that they feel connected and truly seen. He has shown not only professionalism, but grace, patience and courtesy. He has utmost clarity when it comes to offering the best mattress that would be best suited for his customers. He is one of a kind and truly needs a raise!

Great experience, but even greater customer service by Kevin Stoop ! I'll go to this store every week !

Kari was extremely helpful yet NOT pushy! Directed us to the area of the furniture we were shopping for and checked on us periodically. She was available for questions and was extremely knowledgeable about the product.

I bought a new mattress from Kevin who was very helpful in getting a new bed. As someone who suffered from back problems for most of my life having someone who was able to properly pick out a soft padded mattress topper has been a huge improvement in not waking up sore in the mornings.

Thank you to Kevin and the Ashley team for helping me pick out the perfect furniture for my new home!

Kevin was wonderful! I was having some trouble figuring out which dining set would make the most sense with my home layout and he was more than happy to walk me through all the options :)

Purchased a wooden rocking chair from Kevin Stoop,I love it! It's very comfortable,and made very well.

Kevin was incredible . Definitely recommend seeing him !

Thanks Kevin for everything

I spoke with Kevin who was very knowledgable about the various items in the store. He talked with me figure out what type of bed would be best to help with my back problems.

I recently had the pleasure of shopping for furniture and a mattress, and I can't say enough good things about my experience with Kevin! From the moment I walked into the store, Kevin greeted me with a warm smile and a wealth of knowledge about the products. His expertise in furniture and mattresses truly stood out as he guided me through the options, helping me find exactly what I needed. Kevin was attentive, patient, and genuinely interested in ensuring I made the right choice for my home. He took the time to understand my preferences and budget, and his recommendations were spot on! Thanks to his excellent service, I walked away with beautiful furniture and a mattress that has transformed my sleep experience. I highly recommend Kevin to anyone in need of furniture or mattress shopping. His professionalism and passion for what he does make him an outstanding salesperson. Thank you, Kevin, for making my shopping experience so enjoyable!

Kevin at Ashley Home Store is literally the best sales Rep they have! If you want a Kind and genuine person to help you with all your furniture dreams then GO SEE KEVIN STOOP!! Mr. Stoop is not pushy and gives you plenty of options he talks you through it all and makes sure he’s getting you the BEST PRICES and the BEST TIME FRAME. I’m over the moon full of Christmas Joy that I got my couch just in time for thanksgiving/ Christmas, all Thanks to Kevin for making this Happen for my Family. Kevin is truly the Best at Ashley!.

Kevin helped me pick out the perfect pieces to complete our cozy living room! He was so helpful and kind. I am SO indecisive and he really helped guide me to narrow it down to the best options! If you're in the market or just need some change in your home definitely ask for Kevin!

Great salesman

Doug was so helpful and nice throughout the buying process!

We went looking for a couch. Katelyn said they didn't have it in the store but she showed us a couch with similar fabric and another one that would sit the same. We were impressed with her and would like working with her in the future!

Doug was great

Dropped by today and purchased a table. Doug was very helpful and informative.

The store was clean and well stocked. Doug was our salesperson. He was great. Highly recommend this store and Doug.

Doug was awesome customer service!! Thank you!!

Doug was a pleasure to work with!

Doug was great help with our furniture purchase.

Doug was fantastic and very informative. We left happy with a new living room set! Great prices too

Doug assisted my family to get something quickly and comparable to what I was looking for

Doug was great! Explained everything and helped me find the best option for our room

This Ashley location has a great selection of furniture and friendly folks. Doug in particular was so helpful and patient. My husband and I are picky and like different styles but Doug helped us find the perfect set for our space within our budget that we were both happy with. We wouldn’t hesitate to come back if we need furniture in the future.

Doug was very nice, patient, and helpful in our search for a new living room suit. He had taken the time to show us every option until we were able to pick out what would be best suited for our family. Thanks Doug!

Very grateful for Doug helping us out picking the right furniture for our family.

The sales girls Was excellent so sweet too very informative

Doug was very customer oriented offering excellent service.

The folks at Ashley Furniture were very helpful and courteous. Doug was our salesperson that helped us and answered all of our questions and concerns. Doug was very knowledgeable and made us feel comfortable about our decision with our purchase.

I have worked with Kevin from the Jefferson City location multiple times and he has been nothing but wonderful. He is always helpful and informative.

Was familiar with my furniture piece and knew exactly what to help me with in my order

Corey was very welcoming when we walked in the store and made sure we found what we were looking for. He was very knowledgeable of the products and made sure we got the most value for our money when choosing our dining table set. Corey was very professional and look forward to doing business with him in the future if we have more home needs.

Corey Hunley was great! He greeted us immediately and helped us to quickly find and purchase what we were looking for! We will definitely go to him for our next furniture needs!

I called the store to ask if they had a particular dinette set on display at their store. Corey Huntley knew exactly what I was asking about. We went to the store and met Corey. We will able to see the dinette set I wanted and we ordered it. He was very helpful and we were able to purchase it at the price online. Thank you Corey you were awesome!

I was greeted at the door by Kari, she told me about the clearance sale and directed me to living room chairs where I found the perfect chair. Kari didn’t hover but was always available for questions and/or information that I needed to make a decision. I did make a decision on a beautiful recliner with a great price. Thanks Kari

This is my 5th purchase from the Jefferson City and every time has been a pleasure. This time Cory made my visit and purchase easy and fast! He found exactly what I wanted, ordered it and got me out of the store in less than 30 mins. Professional and knowledgeable. Thanks Cory!

Corey was very nice, welcoming, and helpful.

Corey greeted us as soon as we walked in the door and asked if we needed help looking for anything in particular. We were looking for a full size bed w/storage drawers and since we have limited space and we also wanted a lighter colored bed, it took us a while to make our final decision. Corey took a lot of time with going over different options for us and was very patient and understanding with us! He also ordered a “white glove” delivery for us, to speed up the long delivery wait that’s currently happening due to Hurricane Helene. They also seem to have a great selection of furniture on their showroom floor there. We highly recommend this store and Corey to help you out and we would definitely shop there again for any of our furniture needs.

Had a great experience shopping for several items for new home. Corey was very helpful and went above and beyond to show us several products and was able to lead us in right direction to finalize purchase. Thanks so much Corey!

So we contacted KARI at the JEFFERSON CITY TENNESSEE ASHLEY FURNITURE store over the phone we knew what we wanted from visiting previous stores. She was able to not only look everything up but confirm availability and delivery time frame for our home we are almost ready for move in . The things on back order she put our minds at ease constantly checking on them. We most certainly will continue dealing with this store and KARI she is our hero

Kevin made the experience smooth and easy to make our purchase

Purchased our first new couch in over 20 years from Ashley’s. Their staff was excellent. Kari did a fantastic job in making the purchase simple and stress free.

Corey was very helpful with anything we needed for our purchase of new bedroom furniture.

Corey was very friendly and knowledgeable about all the different couches. Highly recommend

Corey was patient and helped with price matching that saved us a lot! Finally have the living room furniture I've been looking for!

Big Joe was awesome to work with very knowledgeable of the bed heals me

I was very comfortable with the service and information about the purchase I needed to make. I left with satisfaction knowing that my needs were meet. Very friendly, hospitable people.

We had a great experience at the Ashley Store in Jefferson. We felt really welcomed there and Kevin greeted us right away. He was knowledgeable, patient and understanding (our toddler was having a ball and running wild), and we pretty much furnished like 2 full rooms there with his help and without hesitation I will be going back for more furniture. Thanks guys!!

Katelin made my purchase feel effortless! Excellent customer service and highly recommend!

Fantastic experience! Everyone we spoke to was kind and knowledgeable, will definitely recommend!

Kevin was awsome!!!

Excellent service very informative on product I purchased would recommend my friends

Katelin was so much help and really polite! We will definitely be back!

I went to the Jefferson City, Tennessee store and was met by Kaitlyn soon as I walked in Very pleasant gal and friendly… Very patient with my questions. Showed me all my options. “Worked with me“ to help me afford my purchase. I told her give me a couple of weeks, she followed up with me about a week or two later, which I didn’t mind. Was not pushy at all. Gave me the time I needed to decide. What is happy to make my purchase with her today. 😊

Katelin did an outstanding job in helping us select our furniture for our new home. Very professional and not pushy. The Ashley store in Jefferson City is the best!

Katelin was the best at helping me find furniture for my new apartment! She made the process easy & answered every question I had. I will be using her again in the future!

Kari was our sales person and she was absolutely fantastic! Best Ever!!

Treated great by Kari !

Kevin was great. Explained all about the quality of our furniture and helped us pick out the perfect mattress.

Kevin was STUPENDOUS! Great sales experience today. Friendly, kind, funny and no pressure. Perfect! Ty Kevin! Update 11/05/24 I spent $6k on a super nice sectional in August it is stinking to high heaven. The contents of the pillows and couch cushions are stuffed with fowl feathers from Vietnam! Seriously I have had it 2 months I won't be making anymore payments until they replace this disastrous furniture. Please read your tags before you purchase waiting for the outcome. UPDATE: 11/23 They have denied my warranty claim for this stinking furniture so I'm stuck with it. I was going to purchase a dinette set and an entertainment center here but you can forget that now. I'll never buy anything else from here again.

Really enjoyed shopping at Ashley and amazing customer service from Kevin!

Kevin was AWESOME! Helped me find the perfect mattress! Highly recommend!

Katelin is always the best help to her customers!

I highly recommend Ashley in Jefferson City! Kari was so great and helped us find an amazing sectional for our new home. I also bought a tv entertainment center there a month ago and all the employees are nice and helpful!

Kari was a lifesaver. She found us a great deal and was so helpful through the entire purchase process! She found exaclty what i was looking for when i had given up hope. I highly recomend.

Very professional. No high pressure when I came in to look. At purchase Katelin at the Jefferson City store was very knowledgeable and helpful. Quick and easy purchase. Thank you Katelin Gillett. It was a pleasant experience.

Kaitlyn did a wonderful job and was very very personable! We will be going back for sure!

Thank you Katelin for all your help today and putting up with my goofball of a husband! She helped us find the perfect set and got us a great deal! I recommend this store all of the employees are great! Go see Katelin at Ashley's in Jefferson City and find something you love.

Kevin helped my husband and I so much with picking out a mattress. Definitely recommend stopping in and asking for his help if you're needing a new mattress.

Kevin did an amazing job, he was very professional and helped us get what we need

Joe is phenomenal! The whole team at this store was super helpful and provide great customer service! Best in town!

Joe and the crew were awesome! Highly recommend.

Corey was great. After he introduced himself, he gave us enough space and time to browse, yet close enough to answer our questions. He also informed us about the furniture care protection, which is amazing. I will definitely be a repeat customer. Thank you Corey!

Very helpful with a great variety of very nice furniture

Excellent customer service. Very helpful with choosing styles. Patient with me when deciding

This Ashley Furniture Store is awesome!!! Amazing customer service! Kevin is the best & so helpful! We love our furniture! Thank you!

Kevin is wonderful!

Kevin was great! We will definitely be back to see all the staff at our local Ashley Store. You guys were all fantastic!

Katelin was awesome! Smooth and easiest experience I have ever had!

Kevin helped with me pick out a gorgeous vase ! He did a wonderful job ! Thank you

Katelin, Topaz, and Kevin were all super helpful! Katelin helped us find exactly what we were looking for, Topaz was super helpful with the checkout process, and Kevin was the muscles that helped my husband load our new couch! We'll definitely be back!

Kevin was really great and knowledgeable. It was a pleasure working with him.

Kevin was great! He was very helpful through the whole process.

Kari greeted us at the front door of the Ashley Store in Jefferson City, TN. She was personable, knowledgeable and extremely professional. She quickly caught the idea of the type of furniture we were looking for and showed us a variety of lovely sofas, chairs, tables and lamps. She was able to keep us within our budget and we ended up with a totally new livingroom. We are thrilled. Everyone at the store was helpful and very friendly. It is such a relief to be able to find things we need and get help finding them in a small town. Thanks Kari and Ashley Stores.

She was very nice and very helpful. I think she did a great job. Thank you.

Our sales person, Katelyn Gillett, was the consummate sales person. Very familiar and knowledgeable of each piece we were interested in. Took time to show us the details of operating the twin recliners we liked ( and eventually purchased). We got a very reasonable sales price and are very happy with the whole experience. Most likely a return visit in our future.

Great service with knowledge of merchandise and services. Kari was terrific. Let look at our pace and answered every question. No pressure sales.

Big Joe was super easy to work with, informed me of all options for the bedroom suite I was looking to purchase, and all of the various financing options available. Go see him!

Kari Styles was great to work with, very knowledgeable and patient with us!

Excellent customer service and helpful. Was able to purchase individual pieces and hold for us for a month. Associate Kari Styles was super friendly and very helpful with understanding our needs. Would definitely shop there again. We went back a year later to get another piece and Doug was our associate. He was very helpful and professional.

Great people and prices

Kari was amazing with explaining the differences with the beds & helped us find exactly what we were looking for! Amazing customer service! -Victoria Smawley

Thanks Kari for the easy experience of getting some new bedroom furniture!

Ashley Furniture Store in Jefferson City, Tenn is the place to go for your living needs. Ask for Katelyn at their store. She was on the job when I walked in. When I could not describe what I was looking for, she gave me her number. I went home, sent a picture of what I bought from there last year. In less than 20 minutes she had it ordered for me, paper work ready for me to sign as soon as I could get back there. So the next time I need another piece of furniture, I will make sure Katelyn is on the floor before I order anything. Just an update on how the furniture is working. My husband thought it would not work for him. Well well, he has not said a word, He sits back, reclines it and falls asleep. It looks great in our living room. The colors set off the look I was looking for. Go to the Ashley Furniture Store. You are going to find what you are looking for. I guarantee you.

Kari was very enthusiastic with greeting us at the store along with her great personality! We got exactly what we wanted. Kari thanks for being you!!

Katelin helped me pick out the best furniture in my price range. She is very knowledgeable and helpful!

Excellent selection of furniture and other decor. Katelin was very helpful with helping me find a dresser and nightstands. All employees were very friendly. I will go to this Ashley Store next time I shop for furniture.

Staff were very friendly & accommodating. Dealt primarily with Kevin who was extremely help & knowledgeable on the products I was interested in.

Kari was such a big help without being pushy. She made our experience at Jefferson City Ashley a great one! Thank you

Kevin was super helpful and very kind during my visit. Kevin explained things well and fit me with exactly what I was looking for! 10/10 recommend!!

I stopped by to purchase living room furniture. I dealt with the assistant manager, Ashley. She did a great job with helping me and made my purchase easy. I highly recommend anyone who goes there to deal with Ashley.

Kaitlyn is the girl who helped us and we were in and out within 30 minutes. She sold us a $1,200 bed and was very helpful and fast. She is also the sweetest!

Katelin was very helpful and knowledgeable of the product

Wonderful experience. Staff is very friendly and made it a fun, and easy experience. Kevin and Kaitlyn have both helped me, and couldn’t have been more helpful. Topaz was also great during the check out process. Will definitely be using this store for future purchases. Thank you guys!

Found what we needed and Katelin provided great service.

Kevin was awesome. He was patient and willing to work with us to find what we wanted.

As soon as I walked into the store, I was greeted very pleasantly by Kari with a brief description of the sales and her offer of help. I found what I was looking for and Kari took care of all the details. I was in and out in less than 40 minutes. It was a very professional and overall good experience.

Kari did a great job making sure we chose the right bed and mattress and were comfortable with our purchase and happy.

Dalton was great as was Joey.. Great experience

We were greeted by Kari, she was absolutely AWESOME!! She understood what our needs were and directed us to exactly what we needed. She was knowledgeable and she gave us no pressure to buy. After visiting 3 competitors and hours of online shopping, Ashley Furniture was the clear choice and Kari played a major role in that decision, with that all the staff that we interacted with was AWESOME! I will be coming back here for my future furniture needs : )

Hope is an amazing sales lady! She was very good explaining everything and answering all my questions. Hope is very kind and friendly. Can’t wait to get my new couch.

Highly recommend Hope as she was extremely knowledgeable and professional. Can’t wait to have our furniture delivered.

Kari was great and is a very big help. Thank you Kari for all your help

We had a great experience at the Jefferson City Ashley store. Dalton Burr and the rest of the staff were wonderful.

Great customer service and product!

We had a great experience at Ashley Furniture in Jefferson City. Katelin was extremely helpful, listened to what I was looking for, answered all of my questions, and made the whole experience easy and enjoyable.

Hope was so informative and amazing! She was not pushy in the slightest bit and waited patiently until I found exactly what I was looking for. 10/10! Go see Hope for all your furniture needs. If you can’t find it there, she will point you in the right direction!

Hope was wonderful. She stayed and provided information and options yet balanced with the right amount of private time to consider our options and make an informed decision. She was polite, courteous, and knowledgeable. We really appreciated her time and customer service.

We really appreciated all of the assistance that Hope gave us in selecting and purchasing our new sofa and recliner! Thank you!

Great team, great service. We love our new sofa.

Hope Dixon was wonderful and made the buying experience stress less! Appreciate all she did to make the price what we could afford! Thank you!

Hope was awesome!!! She was super patient with us and gave us space and time to make our decision but answered questions quickly and throughly when we asked for assistance.

Shopping here was probably one of the best furniture shopping experiences I have had, I was torn between two different styles for my bedroom set and Dalton helped me decide on the final decision. He was very nice and truly very good at his job. I would definitely refer Ashley Furniture store to anyone looking for new furniture. They have all kinds of great styles and very good pricing!

Very nice and informative. Plenty of great selections. Kevin was very oleasant and personable. Would definitely recommend this stor and Kevin if you are looking for furniture.

Hope was great

Love this location! The store is always clean and the team there is TOP NOTCH! Dalton was awesome in helping make selection!

Hope was very knowledgeable and helpful about the chair we ordered

Hope was super helpful with my mom and I when we came in looking for a swivel recliner. On top of all the help, she misquoted the delivery fee and still gave us what she quoted which is above and beyond in my opinion. I will go out of my way to make sure her store gets whatever business I can give them including my own just because of her. Thanks so much Hope!

All employees were friendly, helpful, and knowledgeable. Very easy purchasing experience.

Hope, Joe, and Natasha are all excellent!

Hope was extremely helpful and went above and beyond to get all the information we needed to help with our decision

Hope was very helpful and knowledgeable and was very patient with us as we were undecided and she helped with our decision

Kevin was exceptional with walking us through multiple options and pricing.

We found a bedroom set that we liked online, so we went to the store to take a look. While there, found another piece of furniture also. The staff was very helpful in the store, good conversation, friendly, helped us find what we needed. They said it would take some 2-4 weeks depending if it was already available in the warehouse. Purchased everything by phone the next day, September 12th. Few days later husband received a text to provide a rating, did not respond. About a week later received another prompt to which he did not respond because we had not received the items yet. Called 3 weeks later for an update, left a message for Dalton Burr – no call back. Called two days later and left another message for Dalton and still no call back. Called a third time (Oct 5), talked with someone in the store who was not able to give an update on our order. No call back. Almost 2 weeks later (Oct 17 – now 5 weeks since purchase) I went to the store to find out the status, was told that “it wasn’t ordered for some time because of a new employee”, by their words it was excusable, because “people make mistakes”. Explored about options to back out: were told we’d be responsible for 25% restocking fee. Finding out later on, the furniture was never ordered and finally got ordered THAT DAY, Oct 17 – five weeks later. Did we get a phone call to follow up, let us know about update on expected delivery, unfortunately no. Go to the store again on Oct 27, inquire about update on delivery, was told items should be in the warehouse by Nov 3rd (Friday), hence can expect delivery shortly after. Nothing. Finally receive a call on Nov 13th to set up delivery for Nov 16, which makes over 2 months. All items were delivered as ordered; however, the bed could not be put together because a wrong set of side rails had been ordered and a mirror could not be attached to the dresser because the holes did not line up. The delivery people were good, quickly called in to let them know there was a problem and said that the store would contact us. No call from the store. Husband called the store and talked to Dalton, he said he would check on it and call back. It’s now four days later, we have yet to hear from them. Meanwhile, we fixed the mirror on dresser ourselves because no idea when they would send a tech out and if they did, would it be done correctly. We are waiting to hear back to know when the new side rails can be expected. Unfortunately, cannot do that ourselves. In the meanwhile, no bed: the headboard and foot board stacked against the wall. All in all, we were very pleased with the delivery people – outside contractors – arrived on time, informed us about the wrong items, called the store, etc. Unfortunately, very disappointed with the staff, Dalton as our main contact (in Ashley store Jefferson City TN). Yes, nice talk in the store, friendly and all, but no follow up. Even worse, everything on their side portrayed as “justified” because “people make mistakes”, however, if I wanted to back out, I’d be responsible for 25% restocking fee. I don’t see us going back to them: no customer service, no follow up, only “justifications”.

Great experience, Hope was knowledgeable and helpful.

i had a great experience at this Ashley location! everyone was so kind and helpful, and Dalton was extremely knowledgeable and nice! i will definitely be returning!!

Hope was fantastic is all aspects of her job.Provived info and knowledge of our purchase today.Way to go Hope of Jefferson city store you Rock.

Very helpful and friendly staff , no high pressure sales , they let us take our time and pick the furniture that fit us best .

I had a wonderful experience at Ashley Home Furnishings in Jefferson City yesterday! Our sales person Hope was so very friendly and helpful. I would highly recommend her and the nice folks in Jefferson City ☺️

Xavier helped me with my recent purchase of living room furniture. He worked diligently to ensure that I found exactly what I wanted! I had a very specific amount of space to work with and he spent so much time measuring and looking into customizing options in order for me to get the items I wanted. Very helpful and accommodating!

We went in just browsing ended up buying our couch! Hope was super nice and didn't hover like other pesky sales people thank you for your help

The store y very clean. The. staff very helpful and willing to wait for my decisions. Thank you.

Very helpful.

Xavier was very informed to help us make a decision. He was patient with us and knowledgeable

Wonderful experience. Hope was our sales lady, and was so kind and efficient. Over all, we were very happy, and will be back.

Kari was a tremendous help to my family with our Ashley furniture purchase!! She was super friendly with my kids and helped us decide with set to go with. Highly recommend the Jeff city store!!

Today I was in hope of finding the perfect furniture for my game room. The Ashley home store was awesome. The young lady Hope was very helpful and professional. Thank you Hope I’m looking forward to getting my furniture.

We was searching for a couch and went into Ashley furniture store.Hope met us with a very friendly smile. Hope was able to answer all of our questions and was very helpful in making our purchase...

Simply love Hope! She is amazing.

Katelin was super helpful! She was patient and so kind to us and our kids.

Worked with Xavier today. I had to call to get details on a couch due to my child and I being home sick. He was very patient and looked up all the info I needed and saved exactly what I wanted for my husband to go in and finance it. I now will be the owner of my dream couch and I couldnt be happier with the whole process.

Great service - Russ Arrigo

Xavier was very kind and helpful with our purchase! Overall a very great experience with him and the store!

Great shopping experience at Ashley furniture in Jefferson city today !! Our sales person, Hope Dixon, and other staff were very helpful and professional.

Kari was extremely helpful and polite. definitely was a huge help in helping find us a new sectional.

My husband and I recently purchased a bed. Xavier Fortman was a great help. He was knowledgeable, answered all our questions, and showed us many options making sure we left with what we needed. He is down to earth and took the time to listen to us.

Xavier was very knowledgeable, helpful and patient. It was a great experience at Ashley in Jefferson City!

Great experience! Kari was wonderful to work with along with the rest of the Team!

Kari at Ashley was phenomenal to work with. Couldn’t have asked for a better experience. All the staff members went above and beyond, they were exceptional to work with and we will return for any future furniture needs.

We were looking for new living room furniture and stopped in to browse before meeting family for dinner at a nearby restaurant. We were greeted immediately upon entering the store. Dalton Burr was exceptional and answered all of our questions and conversation flowed very easily making it an easy process. The other employees working on the floor and behind the counter were super too and very friendly. Great service! Thank you!

Xavier was super quick, knowledgeable, helpful and nice to talk with. Patty and Joe were great as well. We enjoyed the whole team/visit and look forwarded to coming back.

Kari Styles was great to work with. Very helpful.

I was looking for a specific dresser that I have been wanting, but it was out of stock online. I called the Ashley Store in Jefferson City & Hope got me hooked up with the dresser I wanted! It was an easy process & Hope was super helpful!

Kari was awesome to do business with. She was professional and personable; in fact, it was our experience with Kari that ensured our business to Ashley's in Jefferson City.

Russel was great.

Michael Parks was very helpful and kind

Best mattress purchase ever! So easy! Dalton Burr was terrific, informative, professional, and very helpful! Took time to help an old woman choose! Definitely Employee of the Month! Thanks so much!

Great service! Dalton was very knowledgeable and friendly. We will definitely be back.

Russell Johnson is a wonderful individual and splendid salesman! Really enjoyed working with him!

Russell Johnson was so very helpful in picking the best mattress to suit our needs.

Enjoyed working with Russell (Johnson)

Russell Johnson was great! We had a wonderful experience! Thank you!

Russell Johnson at the Jefferson City store was super friendly & very knowledgeable. We're getting ready to purchase furniture for our new home & Russell provided some great ideas. We will definitely be heading back later this week to finalize our choices. Highly recommend this store!

Russell was so helpful and answered all our questions!!

Our shopping experience at Ashley was very pleasant. Dalton Burr was very professional, friendly and knowledgeable about the furniture we purchased.

Absolutely wonderful experience shopping at Ashley Store in Jefferson City. Dalton and Xavier were excellent, very friendly and knowledgeable.

These guys are the Best very helpful Great Business..Thank you Cory

I went in searching for bedroom furniture. May have found what l was looking for, spoke with a salesperson. Enjoyed speaking with him. He was a helpful,knowledgeable friendly person.

Russell was soo helpful.. He went out of his way to try and get the item I wanted by the day I needed it

Kari was amazing from the moment we walked in to the store.

Russell Johnson was our salesman and was a huge help in picking out our couch! He was very knowledgeable of the product! Great personality! Fun guy to have help from!

Russell Johnson was very helpful With his knowledge of the sleeper sofas we are considering for a future purchase.

We felt so welcome as soon as we walked in. Cheryl was the absolute sweetest and helped us with the many questions we had. We are so happy to be getting a new mattress through Ashley’s!

Dalton Burr was very helpful and friendly. Process buying a couch was quick. I only wish I didn’t have to wait 2 to 3 weeks to get my sofa. Not Daltons fault. He provided me with all the information I needed to schedule my delivery and gave me a discount. Can’t wait to get my sofa!

Kari did a great job helping us to find what we wanted! She was very nice. Thank you Kari

Russell was very knowledgeable and patient with checking several items to see if they were in stock and wait times. He told me about the promotions going on. He took time to tell me about the extend warranty for furniture. He is a wonderful team member!

Russel was amazing! helped us with any questions we had. he was super personable as well

Excellent customer service from Russell Johnson!

Great experience. Russel was very informative about all they had to offer!

Russell Johnson is the best Salesman. He was very patient with me while I looked for the perfect loveseat. The Durapella loveseat I chose is awesome. He suggested this loveseat because of the durability for our dogs. Russell is very accommodating and helpful. Thank you Russell!

Russell was extremely helpful in helping me figure out what type of bed i need!

Very impressed with the Ashley Store, recieved a friendly greeting upon entering and asked how we could be helped. Russell Johnson was very helpful and knowledgeable of products. We will be back to Ashley when we're prepared to purchase.

Russell Johnson helped us and was very helpful and professional.

Very polite and explained everything to us.

Great visit. Russell Johnson shared some options we would’ve missed without him there.

Ryan was great to help in finding the exact sofa I was looking for and took the time to work with me on mattress as well

Moving to the area, my new TN friends! Ryan & Joe are excellent and thorough. Highly recommend

Russel was extremely helpful and knowledgeable!! We came in with some questions and to get some ideas for a new couch, and he went above and beyond. Russel is definitely an asset to the team. A great experience at Ashley furniture in Jefferson City!

Russel was amazingly helpful and informative and had a great personality!

Great service and Russell Johnson was a great salesman. He listened to what we were looking for and helped us pick out exactly what we needed!!

Kari was exceptionally helpful in assisting my husband and I with purchasing a reclining sofa for our new home. Can’t wait to use it! Ashley Furniture in Jefferson City is a great place to help furnish your space.

Russell was super nice and extremely helpful in looking up various options for our very specific needs. We appreciate his outgoingness and friendly demeanor.

Ryan was very helpful

Great experience with the store,friendly staff, and service.

Russell Johnson was wonderful and did a excellent job. Others there working as well was great. I will be going back.

Great. Russell Johnson was very helpful and professional.

Kari Burrell was extremely helpful and pleasant to deal with…she gave me the best deals possible for my new Tempurpedic mattresses and base. Thank you Kari and the rest of the Jefferson City team.

The experience was great. Ryan and the Ashley’s furniture team were very helpful

Ryan was extremely helpful and very friendly . He answered all my questions and helped with showing all things that pertained to my purchase .

Ryan was great

Ryan Singler was friendly, most helpful, and professional. He makes a great salesman. I went in to buy 1 picture and bought two! Thank you so much.

Ryan Singler was kind, helpful, and very patient.

Ryan Singler was so very helpful and nice. We walked out with amazing and great products we can trust the name Ashley 😊.

Kari was excellent, both on the phone when I had some initial questions, and in store when we finalized our purchase. Would definitely recommend her!

Russell was very kind and patient with me as I tried to find a dining table.

Russel was very professional and helpful

Russell was very pleasant to work with.

We recently made a purchase at Ashley’s and our sales person, Ryan, was very helpful in getting us the items we needed.

Kari did a great job in helping us find what we needed. All the girls who were working were great. We are new to the state and they made us feel welcome!

Russell was our salesman. He was really nice.

Russell was amazing! Happy to have worked with him, explained everything nicely and was very professional! Will definitely come back.

Very helpful and knowledgeable staff. Took great care of us!

Very good experience. Katelin educated us on the furniture and listened to our needs didn’t just push for the sale.

I came in to Ashley furniture, looking for a living room set for my daughter who is moving back home, she is a marine wife, her husband passed away in December in Iraq. Moving her home is happy and sad. When I came to Ashley furniture looking for a living room set I was met by a man named Dalton, he was polite and caring, and he took the time to listen to all my stories. After looking at a few items, taking photos answering a lot of questions I told Dalton I’d be back the next day with my daughter. The next day, as we were there with Dalton we realized we needed to make sure we had measurements of the space, we decided , we’d come back the next day which sad to say Dalton wasn’t there and I’m sorry that we missed seeing him one more time. The next day, we were met by Big Joe, and he was also absolutely wonderful. My daughter was torn between two particular sets And he helped guide her to her ultimate decision. I can’t say enough good things about Ashley furniture and your kindness, how they took the time to listen and they were just genuine, good people, and I personally want to thank both Dalton and Big Joe from the bottom of my heart and here’s to a lifelong connection with Ashley furniture.

Ryan was very professional and friendly!! He was also very knowledgeable about your products! I will definitely recommend your store to people and hope I can continue to shop there at the Jefferson location.

Ryan was the salesperson that we had the pleasure to work with as we picked out a new kitchen table set. He was very knowledgeable of the products in our price range and kept us entertained throughout the process. We will return to Ashley for our next furniture needs.

Mr Dalton was a great help to me picking out my furniture

Very happy with our experience. Dalton and the rest of the staff were very helpful!

Excellent service, friendly.

Great store! Very helpful employees that understood what I needed and helped me get the couch I wanted for my new apartment. Everyone was very friendly!

Big Joe is a wonderful guy. My wife and I love him and will continue to do business with him and the Jefferson City Ashley store.

Ryan was awesome and took care of all our needs. Very informative

Great place to buy furniture. The staff were very friendly and helpful through the entire process, especially our salesman Joe Moore. He did an excellent job of finding exactly what we needed.

My sales rep Kari was absolutely phenomenal. She did an excellent job and because of her professionalism I will be making future purchases.

Ryan was very helpful and informative. Would shop here again.

Big Joe was so helpful and courteous! Plan to visit again!

Great

Jamie was the person that helped me out. Very knowledgeable on the stuff in the store and super helpful. Great store and staff will be back

Big Joe was so helpful and made sure we walked out happy and with a lot of great quality furniture!! Thanks! I recommend him 100%

Big Joe was fantastic and super helpful!!

WOW! Big Joe M. Was a great help to me as I was trying to pick out what I wanted it very knowledgeable and just a great guy. my husband insisted on dealing with big Joe and won’t go anywhere else. He’s always done a great job at helping my family.

(Translated by Google) Ryan is single (Original) Ryan singler

Jamie was our salesperson. He let us look around on our own without hovering. Then was very helpful when we were making our decision. He was very friendly and professional. Very happy with the selection and Jamie's service at the store.

Very pleasant and katlin was very helpful

Ryan will try to give you the best deal.

Kari done a excellent job she matched the online price and sold us a 4 year protection plan that the internet did no offer loved looking at the furniture in person thanks again

Kari Was so helpful and because of how friendly and honest and so very helpful she was I bought the new dining room furniture I’ve been eyeing for awhile. She is amazing. Ask for her if you are needing any furniture. She is definitely gonna be my go to furniture girl.

Go ask for Joe! He's helpful and mot pushy. Thanks again Joe!

Worked with an awesome salesman Big Joe he knows his stuff and very helpful made buying our furniture very easy

If you stop in, definitely ask for Big Joe, he’s so nice, helpful & easy to work with. He’s everything you want in a salesman. Thank you for everything!

Big Joe is the best salesman I’ve dealt with in years!

Ryan Singler helped us a lot. Excellent customer service.

Ryan Singler was very helpful.

Working with Jamie was an absolute pleasure! Jamie is extremely patient, well mannered, I never felt pressured to make a decision, and most importantly, a professional who knows the store inside and out. The best part Jamie had called us a few days later to thank us again for our purchase which only made the buying experience even more enjoyable. I highly recommend you talk to Jamie if you are considering buying from Ashley he is amazing!

Ashley’s furniture in Jefferson City is the greatest! We went in with out an idea of what exactly we were looking for , but JamieB hooked us up with a wonderful deal!! Will continue visiting this store for years to come!

Great experience! JamieB was the best, friendly & kind. Helped us pick out the perfect bedroom set, and got us a great deal & discount! We will be checking out hit deals through the year. Ashley’s in Jefferson City is the best.

My sister and I visited Ashley Furniture in Jefferson City recently in search of a new living room set. Big Joe was very helpful in helping us find our living room set. He was very knowledgeable and answered all of our questions. We spent more than we intended, but received good value for our money. When we need more furniture we will look to Big Joe and Ashley Furniture.

Big Joe was fantastic and was very patient with me while I looking. Great help.

We were impressed with the quality of service we received today at Ashley Furniture in Jefferson City. Big Joe met us as we walked through the door and guided us in a relaxed and friendly manner from start to finish. He was knowledgeable of the product and able to answer our questions resulting in two happy customers.

Great Store! The staff so helpful and customer friendly. Was a real pleasure and would return to this Ashley location for future purchases.

Very kind people at this store to help me with all my questions

Ryan, was awesome!! He took his time with me and made sure I got everything I needed. I recommend coming to Ashley Furniture store.

I walked in and was told delivery won’t be for another two weeks and I was so crestfallen because I needed a bed in a week. Then big Joe came and said “let me give them a call just in case” and amazingly there was availability! And then big Joe helped me put together all my stuff based on what was in stock and what was not and he spent a good hour and a half with me. It was awesome! Thank you, big Joe for making sure I didn’t have to sleep on the floor😊.

The best

Ryan

Ryan was very helpful and patient. We were very satisfied.

Ryan

Very kind and helpful !!

Ryan Singler went above and beyond and helped us with everything we needed

Ryan Singler was amazing, we walked in thinking we knew what we wanted but helped point us in a better direction and was quick and efficient with his service! I appreciate his willingness to help a lot!

Kari was fantastic. I was in and out quickly and smoothly.

Very helpful

Big Joe

Big Joe

great customer service

Great customer service.

Joe was great to work with. He has communicated throughout the whole process.

Joe was friendly and knowledgeable about the products.

Big Joe was a big help with finding us a couch that met our budget.

Joe was really nice to work with, thank you!

Kari Burrell was Phenomenal!!! My husband and I had a lot of questions regarding the delivery, the protection plan, details on how the love seat worked, etc. She knew every detail and was extremely professional. She gave us all the time in the world and was just fantastic answering our numerous questions. She made the purchase of a electronic couch extremely easy to understand, as we have not ever had one. Kari is a superb Ashley Sales Professional for your Company... she went the extra mile for us and it is extremely appreciated. I hope you take into consideration that Kari is premiere Management material for your Company. Because of her alone, we will return to Ashley. Thank you.

Very helpful and knowledgeable. Even had a measuring tape so I could see if the couch would fit in my living room.

Big Joe is the guy to look up when you go to Jeff city ,Ashley furniture store. He was so knowledgeable about the mattress the store had in stock.he wasn't pushy ,he spent a lot of time helping us.i would go back again for my furniture needs.ty for great service big Joe and Ashley furniture.

Joe was sensational! Very knowledgeable. Great experience! I would recommend Ashley Homestore in Jefferson City to anyone.

Me and my mom had a awesome experience today ....Joe Moore you are the man you done a amazing job helping us get what we wanted...Thank You

Awesome experience with Big Joe. Super helpful , not pushy and he explained everything and was transparent on delivery fees, taxes and how it all broke down cost wise. Would definitely recommend any of our friends to do business at this location.

Big Joe is freakin awesome he is a great salesman and very honest and helpful! If you need new furniture please go see him! I recommend highly! Thank you for making it so easy to buy new furniture!

Very nice people, Big Joe was amazing, wasn't pushy, let me take my time on deciding what I wanted!! Can't wait for our furniture to arrive!!!

Big Joe was awesome. Made the process easy and efficient.

Good people and awesome service and Kari Burrell she a good sale person

Kari was very helpful

Jamie was very helpful and knowledgeable about furniture. He was able to help me decide between items and was respectful of my time. Highly recommended

Katelin was very helpful and very knowledgeable. Thank you for a great experience!

Katelin gave us an excellent assistance finding what we need!! Thanks

Great experience. If you are in the market for a mattress, ask for Big Joe. He wont try to sell you something that isnt right for you and is actually passionate about his job.

We hadn't bought furniture in years and to be honest we were nervous about it. But, "Little Joe" Merriman at the Jefferson City Ashley store made us feel so comfortable. He was friendly and patient and very knowledgeable about their products. It was an absolutely no pressure experience. All the employees we had contact with were super nice but Joe was awesome. He helped so much with a big purchase for our family. A purchase that will have an impact on our daily lives for years to come and when we think about our experience with Little Joe and Jefferson City Ashley store we'll smile. How many sales experiences can you say that about?

Little Joe Merriman was real helpful in our purchase of a dining room table and chairs and bedroom suite. I highly recommend Ashley Furniture in Jefferson City.

The store was clean and neat. The staff was friendly and very helpful. Jermie was my sales person. He was very informed about the items we looked at and bought. I would recommend him to anyone looking for furniture to contact him and they will be extremely please with his service and his sense of humor. I enjoyed working with him and the staff at this store. I would definitely go to this store again and would ask for Jermie. Very informed about all the products in the store and helped me to make some great decisions. Can't wait for my furniture to arrive.

A little late with this review. Very good experience with my purchase.Little Joe was very helpful as was all the staff I may have interacted with.Everyone was friendly.I will shop here again if I need something else.

Little Joe Merriman was exceptionally polite and let us know he was there to help us with anything without being overly pushy to make a sell. Very pleased with our experience and will be going back and recommending to others as well!

Katelin was very nice she knows about furniture. Will be see her more often. Thanks for all you help.

Big Joe was knowledgeable and easy to work with!!

Kari was absolutely amazing!! She made our experience simple and enjoyable. She made sure we were taken care of and got exactly what we needed. We will definitely be coming back to Kari for our future purchases.

Very knowledgeable with the furniture and what our needs were. Friendly but not pushy.

“Big Joe” was awesome to work with!

“Big Joe” gave us awesome service and was super easy to work with.

Katelin and staff were very helpful in picking out the right recliner for our needs. The sales and service for paying for the purchase was quick and easy. I will be returning for more purchases in the future. Thank you very much.

Katelin was great today in helping with the purchase of my new sofa and ottoman!

We have been searching for a few weeks for a new living room suit with no luck. We ended up at the Ashley store in Jefferson City today and found exactly what we wanted within a few minutes. Kari was beyond helpful and super patient with us! She made our shopping/buying process so much easier!

I had a wonderful experience with Kari at Ashley Furniture in Jefferson City today. She really knows Furniture and is very knowledgeable. If I could rate her and the store on a scale of one to ten with ten being the highest, I would rate her 100!!! I definitely will be back!!!

Jamie was absolutely wonderful! He was very sweet, helpful, kind, and gave us a huge DISCOUNT! 10/10 recommend

Been buying from Ashley for years but the one in Jefferson City, Tennessee is the best, hands down. Jamie is awesome and was a huge help to me. Highly recommend.

Dalton was great!

Made the process very easy

Joe was amazing and got us a great deal!!!

I am so thankful for, Big Joe! He was more than helpful, in assisting me with my dining room purchase ~ via telephone and in person. He was a very professional salesman. I felt no pressure from him. Will definitely be looking for his assistance in the future, when time to redecorate the next room of our farmhouse!

This is our favorite Ashley home furniture store Jefferson City, TN we went in to look at mattress and a adjustable base. We met Dalton and it was the best thing that happened to us all day. He was very professional. Extremely knowledgeable in the area of all the beds and frames. We told him what we were looking for and what our needs were. We laid down on five different mattresses before making our choice and he told us it was the best choice for our needs. We bought the Beautyrest Black mattress. Then we went to frames. Dalton then showed us the Beautyrest luxury base and it definitely was the next best purchase we made. Before ringing us up he showed us the sheets and gave us two free pillows. What an excellent experience. Everyone in the store was very nice from walking in the door to checking us out. We want to thank you again Dalton for the best night's sleep my husband and I have had in a very very long time. We will see you again I want more sheets:-) they're the best!

I had an amazing experience buying furniture at this Ashley’s. Kari was beyond helpful and helped us every step of the way without hovering or being too pushy. She made every step of this process easy and exciting.

Great experience buying a mattress. Kari was so helpful and knowledgeable, she made everything a pleasure.

Kari is awesome and helpful 🤍

Joe gave awesome service!

Staff are great at selling the furniture. Furniture never lasts. Falls a part or color wears off.

Big Joe did a great job answering all my questions and concerns. He was a great salesman and had excellent customer service. I'm not the easiest person to deal with because I like to explore all options but he was very patient and understanding. We haven't had our furniture delivered yet but I'm sure we will love it

I've shopped here a few times and the service has been 5-star friendly, knowledgeable and attentive. Little Joe helped me find the perfect bedroom set for my spare room. I look forward to shopping with them again. It was just delivered today and their delivery and set up team were not only on time but they were fast and didn't leave a mess.

We had a great experience at Ashley’s in Jefferson City! Jamie greeted us and took care of us the whole time. First off not much of a shopper but Jamie personally did everything in his power to make our experience easy & enjoyable. We picked out a chair, sectional couch, and Tempur-pedic mattress & Jamie/Doug did everything to make it work financially for us. We will definitely be going back for our bedroom furniture & any other home needs. Thanks again Jamie & Doug for taking good care of us & helping our new house feel more like home!

This was seriously an amazing experience! Jamie and the manager Doug helped out so much! There was a mishap when getting my couch, bed, and chair but they were so quick to fix it! I definitely will be coming back and purchasing from them again. All of our items were in stock too so setting up a delivery date was extremely easy and fast! Highly recommend

Jamie was very helpful. He assisted me in measuring all the furniture I was interested in. It was a very smooth buying process and I will be returning to purchase more furniture from Jamie.

Joe was extremely helpful and attentive as soon as we stepped in the door. He helped us find exactly what we were looking for, pointed out the best deals, was very quick with getting us checked out, and had a friendly attitude the entire time. We will definitely be back and appreciate Joe so much!

Kari was very helpful in our furniture purchase today. She was very knowledgeable and caring. Not like a pushy salesperson. We really enjoyed the experience.

First visit in the store, and Kari helped us get in and out quickly and smoothly. She was great with our questions, and very knowledgeable on the items available and customization needs.

Hubby needed a new recliner. He's tall so it's always hard finding the right size. Walked into Ashley and there was Big Joe in his Georgia Bulldog attire. We are GA fans also so we knew we were in the right place. He was awesome to work with. We will definitely be back! Happy New Year!

Fast, friendly service. We were assisted in finding what we wanted and were in and out in no time!

Fast and simple.

Big Joe was great, the best furniture shopping experience I’ve had.

Big Joe was great!!!

Big Joe was a huge help. Highly recommend!

Jamie was very helpful

Excellent!

Great service Jamie was very helpful answering any questions I had and didn’t quit on me stayed with me the whole time I was there very important didn’t leave to go with other customers thank you

A+ Smooth transaction/purchase. lil Joe was awesome to work with!

What a wonderful man to have as an employee. I waited for him to help me because he understood my situation and went above and beyond to help me. I’m in Illinois moving to Tennessee so this was a problem I trusted him to figure out. He did. He made this part of my move easy Thank you Joe.

Jamie is the Best. As soon as I walked in the door. No pressure, made me feel very comfortable, explained about the sales. Gave great advice and information, to help me make my decisions. Very personable, friendly and great to work with. Thanks Jamie.

I would like to send a huge shout out to your Jefferson City Store! Jamie Barnard twice handled my visit with great regard to my needs, and understanding of my indecision as to which furniture I was targeting! Joe Moore was also great to help in getting me to the correct area when I first got there which started a great visit at your store. Jamie was wonderful in getting me settled and aiding me in my final decision for todays purchase and future purchases to come. Great store and amazing customer service! Thank you! Denise White

Very helpful

Little Joe Merriman was friendly and helpful in our decision to select furniture. Ashley has a great selection to choose from.

Dalton was such a pleasure to work with! Great customer service and went above and beyond!

Love this place, especially the salesman named Jamie, he really knows what he is doing and he helped us so much make decisions and he is so friendly. I would recommend this place to anyone and let them to know to ask for jamie..thanks

Jamie Barnard was such an awesome help! He knew exactly what we wanted and was able to get us in and out in a great timely fashion! Super friendly and professional. We’ll definitely work with him again!

Best shopping experience for furniture ever!! Jamie was very patient and answered all my questions I had while buying a new living suite! Great quality furniture and lots to choose from! Will definitely be buying my future purchases from them!! Thanks Jamie for making this purchase smooth and not stressful!!!!

I will always recommend this store!! Jamie was such a big help and was so kind to me!! He directed me into the right direction and helped me find the perfect couch for my home! When you go to this store, ask for Jamie, he is the best worker there!!

Went into Ashley in Jefferson City and was greeted by “Big Joe”. He was nice and not pushy at all. I appreciate his knowledge of the products. I will definitely be back to do business with him in the future. When you are ready to go shopping for your new bed or furniture I recommend you ask for Big Joe Moore by name!

Lil Joe is a great salesman. Very nice, caring and helpful. Everyone is very attentive!

Big Joe was SO helpful during the furniture buying process! He made the entire process easy, quick and understandable! You all should have more like him!

Such a quick but great experience! I came in knowing what I was looking for and once I found it, the purchase process was so easy. Thank you Jamie at the Jefferson City Location for making buying my first couch a stress free experience!

Jamie really took great care of us during our recent experience at Ashley home store in Jefferson City. He was very nice and explained things well. He was very easy to work with and was cognizant of our wants and budget.

Little Joe was great to work with, easiest process I’ve had for buying furniture.

Jamie is knowledgeable and very good at his job. He showed us what we wanted to see and did not try selling us up to more expensive furniture. I would reccomend this store and Jamie as a sales person 100%. We will be back to buy again!!

Kari our sales gal was fantastic. No pressure let us browse, but still was available for any questions we had. Fantastic place, fantastic people, we will definitely be back!!

Loved Big Joe Moore. Very Professional, friendly and very attentive of our needs and wants. Thanks Big Joe !!

Awesome salesman, Joe Merriman was a huge help!

Jamie was awesome! Recommend this place one thousand times over

Big Joe was awesome at helping us find the perfect bed to help us sleep better we will definitely be going back for future purchases thank you so much for your wonderful service! 😊

Kari was amazing and was a great help in picking out the perfect mattress

Really enjoyed working with hope Dixon on finding a dining table. I look forward to working with her in the future..

Went in looking to redo my house but wasn’t sure where to start. So grateful Jamie knew exactly what to do. He was so generous to go through every room idea with me and even showed me the great rates they off at Ashley. He is going to make this company some big bucks!

Hello my name is Shawn Cox! I had the opportunity to visit the Jefferson City TN location and spoke with sales rep Jamie Barnard. Let me tell you Jamie knows his products. Everything I asked Jamie had a answer. He was able to give me information about several different brands in furniture. Jamie’s knowledge of products and his personality stood out. Ashley Furniture needs more reps with the knowledge Jamie produced the day I visited the store. Thank you Jamie

I knew what I wanted I called, then went in Little Joe took care of us. Got what we wanted price matched and I was in and out in less then 30 minutes.

Big Joe was awesome we came in only to look but ended up purchasing a king size bed with an adjustable frame he answered all of our questions was super friendly and very professional will definitely give him more business

Little Joe was our salesman and he was absolutely fantastic. He made sure that we were able to get exactly what we wanted. Definitely recommend him.

A very nice shopping experience without the high pressure sales pitch. Big Joe was very knowledgeable about all the furniture we considered and helped us make the right decision. Would definitely recommend Ashley Furniture in Jefferson City.

Customer service was outstanding. Joe Moore was our salesperson and did an outstanding job with our furniture purchase. Joe explained in detail the difference in the living room furniture options and what fabric choices would be best for our needs. He also was great in helping select the perfect mattress and covered all the differences and helped us select the right one for us. No pressure, just a pleasant experience.

Big Joe was absolutely fantastic! Very helpful with my purchase. This is our second big purchase with him in 2 months. We are so happy with his customer service and ability to take care of our needs!

This is my second purchase from this store. We got out king mattress last year from Katelin Gillett. Which we still love! And today we treated ourselves to a new couch purchase. Thank you Dalton Burr and Katelin for your friendly service! We are excited for our new couch to be delivered in 4-6weeks. Happy Halloween y’all!

Joe Moore couldn't have been more helpful and nice while working with us trying to figure out what we wanted and helped us through the whole process.

My experience was great. Everyone that works at Ashley are super nice and helpful. Little Joe took great care of us and was able to help us find what we needed within our budget. Thank you!!

i’ve been a proud buyer from Ashley for a while now, i absolutely love them and there customer service in Georgia. HOWEVER, this location is awful. I’m not sure that they are a “real” Ashley store because they do not have the same “standards” as other Ashley locations. they are very disrespectful and do not care about your furniture after they have closed the sale. they blame everything on the “3rd party” with no help of contacting the “3rd party” and the 3rd party is a joke as well. honestly this place seems like a circus the way the handle business. i would not waste your time at this location.

Very frustrated! I dont have half of my couch because they didnt bring the rest and been waiting 2 months for the rest and they told me they had nothing to do with it and i had an appointment set. Very bad customer service! Go somewhere else that will actually help you out when you are missing furniture! I talked to 4 different people and non of them knew what was going on very unprofessional. Will not change rating because of the disrespest and the way i was being talked to. Then telling me they have nothing to do with it. They need to contact the third party then when i had already contacted and set an appointment with them . I am not the middle man i am a customer. I just want my furniture im already paying for not to be disrespected and belittled and I was on speaker phone at work so many of my co workers heard how you were talking to me with zero help. I am not the only one here who has complained about missing pieces.

The customer service was awesome Big Joe really treated us exceptionally Well

I chose Ashley Home Furniture, in Jefferson City, for a new bedroom suite. They had many options to to choose from. I felt the prices were right, for the quality I was looking for. Jamie was an exceptional salesman. In no way, did I feel pressured to buy anything, at any time. He was there to answer any questions I may have had. I highly recommend Ashley Home Furniture for new, good quality home items. You won’t be disappointed.

I have to tell you honestly, at first, I was not too happy with the Ashley store that I purchased from, but have to say that they totally stepped up and did whatever they had to do to make me a happy customer. I moved from China and purchased 3 full rooms of furniture from them. After a salesman giving me what I consider the run-around about the delivery and living in a house with literally no furniture, they have helped me out significantly. Two of the salesmen brought 4 chairs and a dining table in their personal truck and after speaking to the assistant manager, they agreed to deliver what was available and make a 2nd delivery when the remainder came in, which I was informed today that it had and scheduled for next Thursday.. if I had to give any advice to them, it would be to change their delivery service. Every time I have had to. call, it is a struggle and no seems to be the common denominator in all but one of the calls. The sales people At the Ashley store in Jefferson City, Tennessee have been very good to me and working as a teacher, the delivery service told me the day between 9-12. I called them because they contacted me the day before delivery. I explained that I am a teacher and would be working the next day, which was the schedule they set. I asked for a later time in the afternoon and she got really cockey with me and of course, said no. So, Allred the Jefferson City store and they said the manager was with a customer, but would call me back. I gave up hope on getting my long awaited furniture into my home, but true to their word, the manager called me and I explained the situation and amazingly, he was off in the morning of my delivery and VOLUNTEERED to meet the truck at my home and so I left a key for him and not only did they take care of it, but arranged the furniture for me as well. I am so impressed with this amazing comeback that this Ashley store has made and just love the furniture. I understood that before the delivery day that all of the furniture was not in stock, but they said they would make another trip when the remainder came in. So, today, delivery day with the manager’s help, I got a call this afternoon that the remainder of the items has been delivered and delivery for next Thursday (which is great, because I am off. I can not tell you how impressed I am with the store and they have gone far and above to make me a very happy customer. Thanks again to the sales staff at the Jefferson Coty Ashley store.

Big joe was amazing we are thrilled with our purchases