Ashley Johnson City, TN
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your local Johnson City Ashley today.
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Spent hours in this store recently selecting two products. Had to wait over two weeks for delivery as these items have long lead times. On delivery, one of the two items was ordered incorrectly despite all the time we invested ensuring proper product selection. Such a simple and avoidable problem. Will avoid this store in the future. After over two hours invested, getting a 50% success rate on just two items ordered makes you want to take your business elsewhere. Process and quality control issues clearly exist at this location.
I ordered a sectional online.3000$. Delivery people never called. I got an email saying what date I would get it. Then after waiting 2 weeks they call the day I take my old couch out because it’s the day before they are supposed to come and they call saying it will be 2 more weeks. Do not purchase here if you want to have it delivered to you. They don’t even answer questions for your delivery. They send you to 4 different numbers that no one helps you on. After all this happened Cathy at the Johnson city store contacted me and I was able to pick up the couch atleast. If you do buy from Ashley I prefer the in store method as online was a pure headache.
They sell you on the idea of a free mattress protector every year but when it's time to pay up, they refuse. Im never buying furniture here again!
DO NOT SHOP HERE, THEY DON’T HONOR THEIR WARRANTY… Purchased a Headboard, Bed-Frame combination along with a Dresser and night stand in Sept. Two nights ago the Bed Frame broke while I was sleep scared me to death, I call and there is no form of customer service. Spoke with someone at the store and she wasn’t able to get a hold of anyone at the Customer Service Department either. So I have a new broken bed frame and insurance on it that I cannot use.
Great service. Friendly staff!
People were nice and a very big selection but some stuff has made overseas, And as much as they had nothing fit
Very nice sales people. Helpful but a little overpriced. Did not find anything this time.
The staff was very helpful in helping us pick out a recliner. Thank you so much for the great customer service 😀.