Ashley | Kingsport, TN 37660

Mattie Horton helped us with the purchase of a new sectional sofa. She was super sweet and was not pushy or aggressive. If she didn’t know the answer to one of our questions, she was quick to find someone that did! She also sent us home with measurements to double check to make sure the one we chose would work with our space. She went above what other sales associates have in the past and made our buying experience seamless and easy! If you’re shopping with Ashley in Kingsport, ask for Mattie, you won’t be sorry!

So Amazing !

Went to Ashley just checking for a mattress for our day bed . Gina went above and beyond to help us find just the right one for our needs we are happy to have 2 of them at home !! The best customer service!!!

Gina was very helpful and we were able to find exactly what we needed. Our favorite furniture store!

Such a very positive experience! She worked very hard to help us find what we were looking for while giving us our space! (Can’t say that for the furniture store we went to prior). Will definitely be back to Ashley in the future! Great to work with professional sales personnel.

Gina was so helpful and kind. She was very knowledgeable, professional, and courteous.

Very comfortable purchasing experience. Ashley showed several choices and our purchase paperwork took less than 10 minutes. Ashley and the rest of the Staff was great to work with.

Ashley furniture delivered our wrap around couch and the car given to our new piece was wonderful. Mark was so careful, placed everything just so. It was a pleasure.

As a walk in customer we were told that we would get the best price, I got online after purchase and seen we were overcharged by $800. my wife went back and had it taken off the bill. They also told us we had to return a gift they gave us when they had to reduce our bill. Typical shady salesman tactics. It’s a shame, would of bought more from them but the salesman lost my trust.